Scheduling Specialist
Front desk coordinator job in Anchorage, AK
Job Details Anchorage - ANCHORAGE, AKDescription
JOB TITLE: Scheduling Coordinator
DEPARTMENT: Clinic
A nonexempt position responsible for appropriate scheduling of appointments, answering queue calls and reviewing patient orders in the EMR. This position will require proficiency in technical skill as well as interpersonal relationship skills needed to maintain lasting relationships with Alaska Heart Institute patients and families, referring physicians, AHI physicians and co-workers. The ultimate goal of this position is to provide the highest level of quality patient care and customer service.
ESSENTIAL FUNCTIONS:
Determines the need of the caller and connects call to the correct person, department, or documents call accordingly.
Accurately schedules and coordinates patient appointments/diagnostic testing by communicating with the patient, review of last office notes and hospital records. Including determination of outside provider appointments or hospitalization since last visit with AHI.
Accurately reschedules and/or cancels patient appointments per request.
Maintains the scheduling desktops to ensure patients are scheduled in a timely manner.
Request records to be sent from referring provider that pertain to reason for referral.
Maintains patient confidentiality.
PAY RANGE: $23-27/hr to start (dependent upon experience)
EMPLOYEE BENEFITS:
Medical
Dental
Vision
Colonial Life Elective Benefits
Life Insurance
Profit Sharing 401K
HSA
FSA
Employee Assistance Program
Wellness Program
PTO- starting at up to 5.84 hours per pay period (increases with years of service)
8 paid holidays per year
FMLA
This job description is intended to provide basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.
Qualifications
EDUCATION: High School Diploma or equivalent.
EXPERIENCE:
Minimum of 1-2 years of experience scheduling in a medical practice or call center environment.
Prior experience in a cardiology or specialty practice preferred.
Proven ability to provide excellent patient service.
Dimond - Optometry Clinic Front Desk / Receptionist
Front desk coordinator job in Anchorage, AK
We are seeking a friendly and organized Optometry Clinic Receptionist to join our team and be the welcoming face of our clinic. As the first point of contact for our patients, you will play a crucial role in creating a positive and efficient experience. Teamwork is at the heart of our clinic's success, and we are looking for a receptionist who can contribute to our collaborative and patient-focused environment.
Responsibilities:
Patient Scheduling, Registration and Service:
Greet patients, by phone and in person, warmly and create a welcoming atmosphere in the clinic.
Provide exceptional customer service by answering inquiries, scheduling and reminding of patient appointments, and addressing patient concerns with empathy and professionalism.
Coordinate and manage the appointment schedule for optometrists and other clinic staff.
Collect and verify insurance coverage ensuring the collection and storage of all proper patient billing information.
Collect and verify patient information, insurance details, and medical history along with providing the necessary education on the necessary forms and documents needed for their visit.
Provide basic information to patients about clinic procedures, policies and services
Ensure accurate and complete entry of patient data into the clinic's electronic records system.
Maintain a high level of professionalism and confidentiality in handling patient information.
Assist in patient product ordering and dispensing as needed
Uphold the clinic's standards of customer service and ethical conduct.
Administrative / Clinic Support:
Assist with administrative tasks and operational support, including but not limited to, filing, emailing, order placement, payment and data entry.
Collaborate with all staff members to maintain an organized and efficient clinic environment.
Work closely with optometrists, opticians, optometric technicians, and other clinic staff to ensure seamless patient care.
Communicate effectively to relay important information and contribute to a positive team atmosphere.
Qualifications:
High school diploma or equivalent
Strong customer service skills focused on communication, listening and supporting a team based environment
Strong organizational abilities and attention to detail.
Proficiency in using office equipment and computer systems.
Willingness to embrace new technology and change
Elevate Eyecare is a growing network of optometry practices with team members who are passionate about delivering the best outcomes for patients.
Our vision is to be the best place to work and to deliver the ultimate patient experience to an ever-increasing number of people.
This is achieved through our four core values: patient first, growth-oriented, respect, and fun.
Experience local eyecare... elevated.
Wildbirch Hotel - Front Desk
Front desk coordinator job in Anchorage, AK
At The Wildbirch Hotel, our Front Desk Agents serve as the welcoming face of our unique boutique property. They are responsible for greeting guests, facilitating check-ins, and ensuring each guest enjoys an exceptional stay in Anchorage. The role requires handling reservations, guest inquiries, and managing check-outs in an efficient, warm, and professional manner.
Key Responsibilities:
Greet and check in guests while ensuring all guest information is accurate in the system.
Assist guests in making and modifying reservations, including walk-ins and same-day bookings.
Share in-depth knowledge of the hotel, its amenities, room layouts, and the surrounding Anchorage area, including notable events and activities.
Process guest payments, manage check-outs, and settle any outstanding accounts.
Handle guest inquiries, complaints, and requests, aiming to resolve any issues promptly to ensure guest satisfaction.
Maintain the Front Desk area as a hub of guest interaction, keeping it organized and supplied.
Work with other departments to coordinate guest needs, including room availability, housekeeping requests, and special accommodations.
Communicate daily with the Front Office Manager to review guest services, priorities, and any additional tasks or special projects.
Engage guests with personalized recommendations, including dining options at the hotel s onsite restaurant, brewery, and caf .
Contribute to the warm, inviting atmosphere by managing the lobby s communal space, which features a fireplace, and local art.
Requirements:
Previous hotel or customer service experience is required.
Strong knowledge of hotel management systems (experience with Room Master and OPERA cloud is a plus).
Excellent communication skills, including the ability to read and respond in English (additional languages are a plus).
Ability to remain calm under pressure and multitask in a fast-paced environment.
Enthusiastic, service-oriented, and with a passion for hospitality and Alaska s vibrant culture.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with web-based tools.
Strong problem-solving skills and the ability to work independently or as part of a team.
Physical & Availability Requirements:
This role requires standing for long periods and occasional lifting of light materials.
The hotel operates 24/7, and availability for shifts on weekends, holidays, and nights is expected.
Why Work at The Wildbirch Hotel?
As Anchorage s first boutique hotel, The Wildbirch Hotel offers a dynamic, local-first environment where team members are encouraged to share their passion for Alaska. Be part of the first team welcoming guests to the hotel and helping to shape the guest experience in a setting that celebrates the adventure, charm, and rugged beauty of the state.
Medical Referral Clerk
Front desk coordinator job in Anchorage, AK
Job Description
PQC is seeking a dedicated and experienced Referral Clerk to work onsite at JB Elmendorf-Richardson.
Background: The Air Force Medical Service provides medical services for more than 2.63 million active-duty Service Members, Veterans and eligible beneficiaries. When specialty care is referred, the Referral Management Center is responsible for assisting the member, coordinating the referral with the specialty office, tracking the referral to closure, and returning all results of treatment to the patient's medical record. The successful candidate for this position will assist members and medical professionals throughout the referral process.
At PQC, our employees are our best asset. We pride ourselves on growth and exceeding expectations, not only for our customers but also for our employees. We believe that having the best of the best on staff translates into having the best of the best in customer results. PQC was awarded 2018 8(a) Graduate of the year by the Small Business Administration.
Duty hours will be Monday- Friday, 7:30 am to 4:30 pm.
Hourly Rate: $22.01 + $5.09 benefits
Members of our team Enjoy:
Working with a highly engaged staff
Competitive compensation
Comprehensive benefits
Medical
Dental
Vision
Life
Short Term Disability
Long Term Disability
Paid Time Off
Paid Holidays
Paid Weather Days
Reimbursement for certifications
Duties:
Provide outstanding customer service in greeting patients/visitors at a front desk
Answer and direct telephone calls to appropriate section for assistance, handle independently or take messages, as required
Determine patient eligibility for services and schedules medical appointments for referred care
Obtain updates and files medical records using electronic medical records systems
Request medical records and ensures arrival of medical records prior to appointment
Obtain documentation as requested by healthcare providers (test results, or documentation not yet filed in records)
Qualifications:
High school diploma or (GED) equivalency.
General office administrative and clerical skills to perform receptionist duties and answer telephones.
Knowledge of word processing, and Microsoft applications (including Windows, Word, Excel, Outlook).
Preferred two years of healthcare administrative experience in either an inpatient or outpatient care setting within the last three years.
General medical ethics, telephone etiquette, professional written/ verbal/ electronic communication, and customer service skills.
Dental Front Desk Coordinator
Front desk coordinator job in Anchorage, AK
Job Description
Join our Front Desk Team!!!
We are seeking a friendly, organized, and professional Front Desk Coordinator to join our pediatric dental team.
You're the first impression and the lasting one. At our Pediatric Dental Office, the front desk is so much more than check-ins and paperwork. You set the tone for a child and parents entire experience. Your warmth, patience and professionalism help families feel safe, welcomed and cared for from the very first smile.
Compensation:
$20 - $24 hourly
Responsibilities:
Responsibilities:
Greet and check in patients with a warm, professional demeanor
Schedule and confirm appointments efficiently
Verify insurance and process billing
Maintain an organized and welcoming front office environment
Communicate effectively with patients, parents, and team members
Qualifications:
Previous dental or medical front office experience preferred
Strong communication and organizational skills
Ability to multitask in a busy environment while maintaining attention to detail
Positive attitude, reliable work ethic, and a focus on excellent customer service
Familiarity with dental practice management software is a plus
We offer:
A supportive, team-oriented work environment
Opportunities for professional growth
Competitive pay and benefits
About Company
Pediatric Dental Associates LLC is a specialty dental practice with a goal to provide children with a positive dental experience. We aim to help children develop strong dental health habits and provide a safe, fun environment for their dental health needs.
If you are passionate about helping families, feel welcome and cared for, and you're looking to join a team that values professionalism and positivity, we encourage you to apply.
Medical Front Office Coordinator
Front desk coordinator job in Anchorage, AK
Job DescriptionAre you a compassionate and dedicated individual looking for a fulfilling career opportunity? Look no further! We are currently seeking a dynamic individual to join our team and make a positive impact in the lives of our patients!.
Key Responsibilities:
Greets patients and visitors in a prompt, courteous and helpful manner.
Primary for answering telephone, screens and directs calls, takes messages, and provides information, and documents as appropriate.
Issues forms to patients to complete, gives clear instructions, and offers assistance. Reviews all forms for completion and signatures.
Checks in patients, verify and update necessary information in the medical record, obtains copies of ID and insurance card(s); takes patients' photo.
Screens visitors and responds to routine requests for information
Maintains work area and lobby in neat and orderly manner. Including restocking patient pamphlets in lobby racks.
Maintains monthly scorecard and reporting daily numbers.
Confirms appointments.
Ensures all calls returned by End of Day, consistently documenting in Patient's chart details of every call/visit.
Protects patients' rights by maintaining confidentiality of personal and financial information, per HIPAA, and patient safety per OSHA guidelines.
*Please note that this is not an all-inclusive list of the responsibilities of the position.
Qualifications/Requirements:
Education: High school diploma or GED
Exceptional customer service and critical thinking skills
Ability to defuse tense situations through diplomatic problem-solving
Ability to operate computer and other office equipment
Two years' experience working in a healthcare environment preferred.
What we can offer:
Competitive compensation plans: $20.00 - $29.00 / Hour DOE
Competitive medical, dental, and vision plans, generous paid-time off and a 401k Retirement Plan with a generous company match.
Excellent work/life balance schedules.
Opportunities for advancement.
Physical Job Requirements:
Frequent extended periods of standing, bending, stooping, walking, sitting
The ability to lift up to 30 lbs.
Reasonable accommodations may be made for individuals with disabilities
Join us in our commitment to providing quality patient care and fostering a positive environment for both our patients and our dedicated staff. If you're ready to contribute to a healthcare team that values excellence, apply today and embark on a rewarding journey with us!
Liberty Administrative Services, LLC provides an inclusive and safe environment for all applicants and employees. Liberty Administrative Services, LLC treats all individuals equally
without regard to race, color, religion, sex (gender identity, gender expression, transgender), sexual orientation, age, pregnancy, parenthood, marital status, national origin or ancestry, citizenship status, disability, military status, genetic predisposition or carrier status or any other impermissible factor according to applicable law.
For applicants in need of assistance or special accommodations for any part of the application process because of a medical condition or disability, please send an email to ***************************
to let us know the nature of your request.
Patient Registration Coordinator
Front desk coordinator job in Anchorage, AK
Job DescriptionER Receptionist/ Patient Registration Coordinator Employer: TDL Staffing Positions: Full-Time & Part-Time Available Pay: Starting at $18.50/hour (depending on experience) Additional hourly compensation for shifts after 6 PM
TDL Staffing is looking for dependable, detail-oriented individuals who are passionate about providing excellent customer service to join our healthcare team as Patient Service Representatives. In this important role, you'll be the first point of contact for patients during admission, registration, transfers, and discharge, ensuring a smooth and professional experience for every patient and visitor.
Your ability to accurately manage patient information, communicate effectively, and handle multiple tasks will contribute directly to quality patient care and overall satisfaction.
What You'll Do:
Perform admitting, registration, transfer, and discharge functions in a fast-paced hospital/clinic setting
Answer multi-line phone systems professionally and promptly
Maintain accurate records and ensure patient data is handled securely
Assist patients and visitors with a friendly, helpful attitude
Collaborate closely with healthcare teams to support seamless patient flow
Available Shifts:Full-Time:
10 am-630pm Tuesday-Saturday
Part-Time Options:
6:00 AM - 2:30 PM Fridays & Saturdays
7:00 AM-3:30 PM Fridays and Saturdays
2:00 pm -10:30 PM (Sunday and Monday)
Minimum Requirements:
At least 1 year of experience in customer service, registration processing, medical office, or computer database
High school diploma or equivalent
Proficient computer skills and familiarity with multiple software platforms
Ability to confidently operate a multi-line phone system
Typing speed of 30 words per minute or higher
Basic medical terminology knowledge
Strong written and verbal communication skills
Excellent attention to detail and problem-solving abilities
Ability to work well under pressure in a fast-paced environment
Must pass a background check and work in a drug-free environment
Why Join TDL Staffing?
Competitive pay starting at $18.50/hr with extra compensation for evening shifts
Flexible scheduling options with both full-time and part-time availability
Opportunities to grow your skills and advance your career
No fees to apply or work with us
Apply Today
Take the next step in your healthcare career. Begin your application online - APPLY NOW
For any questions, call our Anchorage office at (907) 433-0890.
TDL Staffing is an Equal Opportunity Employer (EOE).
#ANCH123
Medical Front Desk Coordinator
Front desk coordinator job in Anchorage, AK
Job DescriptionSalary: $18-$21.00
Alaska Massage Clinic is an established, fast growing Medical Massage and Chiropractic Clinic with locations in Wasilla, Eagle River & Anchorage. We are currently seeking someone to join our front desk team at our Anchorage location! We are a team that strives to cultivate a positive and caring environment for our staff and patients!
Requirements:
Strong organizational skills
Must be energetic & self motivated
Reliable
Strong attention to detail
Must be open to assisting with work at other clinics
Chiropractic Medical Front Desk Preferred
Flexibility
Excellent communication (with staff & patients)
Upbeat and positive
Team player
Self-starter
Full-time, Tuesday-Friday 9:30am-6pm Saturday 8am-5pm
Compensation is paid hourly DOE.
Job Type: Full-time
Benefits:
Employee discount
Paid time off
Professional development assistance
Work Location: In person
Front Office Coordinator
Front desk coordinator job in Anchorage, AK
Description:
Anchorage Radiation Oncology Center is seeking a dedicated, service-oriented, and compassionate Front Office Coordinator to join our close-knit team. This is a wonderful opportunity to build meaningful relationships with staff and patients, while delivering exceptional care to our community in a collaborative team environment. We prioritize work-life balance, ensuring a fulfilling professional experience for our team members.
As a Front Office Coordinator, you will serve as the primary point of contact for patients undergoing treatment, while working closely with both providers and staff. Your role will involve providing empathetic support to individuals facing a cancer diagnosis and assisting those currently receiving treatment. You will interact regularly with patients and their families, healthcare providers, vendors, and business partners, ensuring a seamless and supportive experience for all.
At our center, we believe in caring for our team as well as our patients. We offer a healthy work-life balance so you can thrive both personally and professionally. Located in beautiful Anchorage, Alaska, you'll enjoy the benefits of city living-quality healthcare, cultural events, and strong community spirit-alongside easy access to world-class outdoor recreation like hiking, skiing, and wildlife exploration. Join us in making a lasting difference in patient lives while enjoying a balanced, fulfilling lifestyle in Anchorage.
We are looking for someone who brings a positive, friendly attitude and a genuine passion for patient care, as well as the ability to work effectively in a fast-paced, team-oriented environment.
Key Skills
Outstanding verbal and written communication
Strong problem-solving abilities
Customer-focused with a commitment to service excellence
Skilled in building positive working relationships and fostering collaboration
Highly self-motivated with a proactive work ethic
Excellent organizational and time management skills
Adaptable and responsive to change
Core Responsibilities
Support healthcare providers in delivering patient care within a collaborative care team model
Schedule appointments
Independently obtain and organize necessary medical records for patient charts
Ensure smooth appointment flow and maintain daily schedule organization
Manage patient calls and follow-up communications
Complete environmental service tasks as needed
Work recall task list for patient follow ups
Organize incoming and outgoing faxes
Other duties as assigned
Requirements:
Education and Experience
High School Diploma (or equivalent)
Minimum of one year of experience in medical office preferred
Proficient in keyboarding and administrative tasks, including strong spelling, proofreading, and grammar skills
Proficient in Microsoft Office Suite
Physical Demands & Work Environment
The physical and environmental requirements listed below reflect the conditions typically encountered while performing the essential duties of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform job functions.
Ability to lift and carry up to 25 pounds
Ability to stand or sit for extended periods of time
Manual dexterity and ability to perform repetitive hand and wrist movements
Requires advanced comprehension, communication, reasoning, and analytical skills
Work is performed in a clinical setting with moderate noise levels
This position requires a dependable, detail-oriented professional capable of managing multiple tasks while maintaining a high level of patient care and professionalism.
Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to modification to accommodate individuals with disabilities.
The company is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.
Hotel Front Desk Agent
Front desk coordinator job in Anchorage, AK
Our Story :
If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states.
We only have 3 rules at InnVentures. (We can teach you the rest!)
Rule #1 - Do everything you can for the customer!
Rule #2 - Bring a good attitude to work with you every day and take pride in your work!
Rule #3 - Have FUN!
WHY WORK AT ONE OF OUR HOTELS?
Fun, team-oriented environment
Full-time and part-time positions available to meet your needs
Great opportunities for growth
Community Involvement
Discounted hotel stays
Recognition and awards
Paid time off
BENEFITS:
We offer eligible employees a number of benefits to enhance their health and well-being:
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays
Company-matched 401(k) plan
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
Get paid daily with our Daily Pay Program!
JOB OVERVIEW - FRONT DESK AGENT
Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously.
A TYPICAL DAY:
Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience.
Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met.
Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay.
Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations.
Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
Support the goals of the hotel through teamwork and collaboration with all departments.
REQUIREMENTS:
Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays.
POTENTIAL CAREER PATH:
Front Office Supervisor or Sales Coordinator - Front Office Manager or Administrative Assistant
InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
Auto-ApplyFront Desk Agent - Voyager Inn
Front desk coordinator job in Anchorage, AK
Front Desk Agent
Voyager Inn | Anchorage, Alaska
The Voyager Inn is looking for Front Desk Agents to join our team! If you enjoy meeting people from all over, creating memorable first impressions, and working in a fast-paced but friendly environment, we'd love to meet you.
Position Purpose: As a Front Desk Agent, you'll play a key role in delivering warm, efficient, and memorable service from arrival to departure. Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, as required. Promotes hotel services, amenities and upsells products to the guests.
The Benefits of Being Part of OUR Team:
* Medical, Dental and Vision coverage
* Life Insurance
* Paid personal time off
* Leadership and Management Training Programs
* 401K Retirement Plan
* A PATH for your future!
* Discounted room rates
* A FUN PLACE TO WORK
* Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs.
ESSENTIAL FUNCTIONS
Guest Experience
Greet and welcome guests with genuine hospitality and professionalism
Check guests in and out efficiently, ensuring accuracy and care
Assign rooms based on guest needs and preferences
Share information about hotel amenities, local attractions, and special programs
Provide welcome materials, room keys, and helpful guidance to make guests feel at home
Service & Support
Respond to guest requests, questions, and concerns with empathy and confidence
Resolve challenges calmly and creatively, ensuring guest satisfaction
Answer phone calls and emails promptly and courteously
Coordinate messages, packages, and special requests for guests
Operations & Accuracy
Process payments, vouchers, and charges accurately
Maintain organized and accurate guest records in the hotel system
Promote hotel services and upsell when appropriate
Assist during busy periods and remain composed during emergencies
SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
Assist guests in their preferred language when possible
Support transportation or van driving needs (if qualified)
Escort guests to safety deposit boxes
Operate standard office equipment
WHAT WE'RE LOOKING FOR:
Friendly, positive attitude with a passion for guest service
Strong communication skills (verbal and written English required)
Comfort using computers and basic hotel systems
Ability to handle transactions and basic math accurately
Patience, professionalism, and the ability to stay calm under pressure
Ability to stand, bend, and move throughout the shift
Hospitality experience is a plus, but we're happy to train the right person who brings warmth, reliability, and a team-first mindset.
NOTICE:
The Voyager Inn operates 24/7, 365 days a year, and flexibility is important in a hospitality environment. All associates are expected to uphold JL Hospitality Management's standards for safety, professionalism, and service excellence.
JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.
Front Desk Agent - Courtyard Anchorage Airport
Front desk coordinator job in Anchorage, AK
Job Description
Front Desk Agent
Full-time and Part-time positions available
Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, as required. Promotes hotel services, amenities and upsells products to the guests.
The Benefits of Being Part of OUR Family:
* Medical, Dental and Vision coverage
* Life Insurance
* Paid personal time off
* Leadership and Management Training Programs
* 401K Retirement Plan
* A PATH for your future!
* Discounted room rates
* A FUN PLACE TO WORK
* Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs.
ESSENTIAL FUNCTIONS
Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Non-verbally confirm the room number and rate. Promotes and administers Hotel Marketing programs, for arriving guests. Ensures guest knows location of room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guest.
Ensure rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. Assists guest with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment.
Greets customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such on outlet hours, special VIP programs, events, etc.
Receives special requests from guests and responds appropriately or forwards requests to appropriate associates for decisions and actions.
Receives special requests from guests and responds appropriately or forwards requests to appropriate associates for decisions and actions.
Promptly answers the telephone and email inquiries. Inputs messages into the computer and advises other associates of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages and facsimiles or other special items for customers as requested.
Empathize and listen to guest issues, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion.
SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
Attempts to communicate with guest in guest's native language, if applicable.
Remains calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues.
Van Driver associates when needed.
Provides safety deposit boxes for guest by escorting them to the vault pulling the box from the vault and carrying it to the guest.
Operate various office machines.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Ability to read, listen and communicate effectively in English, both verbally and in writing.
Ability to access and accurately input information using a moderately complex computer system.
Standing, bending, and stooping may be required.
NOTICE:
The home office supports the hospitality business which functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times. Upon employment, all associates are required to fully comply with JL Hospitality Management rules and regulations for the safe and efficient operation of facilities. Associates who violate the rules and regulations will be subjected to disciplinary action, up to and including termination of employment.
JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.
Front Desk Agent - Aspen Suites Anchorage Downtown
Front desk coordinator job in Anchorage, AK
Job Description
Aspen Suites Hotel Downtown Anchorage - Opening Early January 2026
Be a part of something NEW in Downtown Anchorage! Aspen Suites Hotel Anchorage is preparing to open its doors, and we are building our opening team of friendly, energetic, guest-focused professionals. If you enjoy problem-solving, creating memorable guest experiences, and being the warm welcome that sets the tone for a traveler's stay - we want to meet you.
Front Desk Agent
Position Purpose:
As a Front Desk Agent, you are the first impression of our hotel. You'll welcome and register guests, assist throughout their stay, process payments and check-outs, answer questions, and ensure every guest feels taken care of from the moment they arrive to the moment they depart. This role requires friendliness, attentiveness, and the ability to think quickly and calmly when challenges arise.
The Benefits of Being Part of OUR Team:
* Medical, Dental and Vision coverage
* Life Insurance
* Paid personal time off
* Leadership and Management Training Programs
* 401K Retirement Plan
* A PATH for your future!
* Discounted room rates
* A FUN PLACE TO WORK
* Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs.
ESSENTIAL FUNCTIONS
Guest Service & Check-In
Greet guests with professionalism and genuine hospitality
Register guests in the system, confirm details, assign rooms, and issue room keys
Offer upgrades, promote hotel amenities, answer questions, and assist throughout their stay
Front Desk Operations
Process check-outs, charges, payments, vouchers, and credits
Maintain accurate guest folios and account balances
Promptly answer phone calls and email inquiries
Communicate guest requests to the appropriate departments when needed
Problem Solving & Guest Experience
Listen empathetically and resolve guest challenges with patience and diplomacy
Research issues, negotiate solutions, and follow through to ensure guest satisfaction
Stay calm and confident during high-volume or emergency situations
Provide guidance, hotel information, and recommendations
Additional Support Functions
Retrieve and deliver messages, mail, packages, and guest items
Assist with safety deposit boxes and other hotel services
Operate office equipment and assist with additional tasks as assigned
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Ability to read, listen and communicate effectively in English, both verbally and in writing.
Ability to access and accurately input information using a moderately complex computer system.
Standing, bending, and stooping may be required.
NOTICE:
JL Hospitality Management operates 24/7, 365 days a year. As part of the Aspen Suites opening team, you will help establish the guest experience, set service culture, and uphold the standards of a new flagship hotel in the heart of Anchorage.
JL Hospitality Management, LLC is an equal opportunity employer and prohibits discrimination based on race, color, religion, national origin, citizenship, age, sex, sexual orientation, marital status, disability, veteran status, or any other protected classification.
Front Desk Agent - SpringHill Suites Anchorage Midtown
Front desk coordinator job in Anchorage, AK
Job Description
Front Desk Agent
Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, as required. Promotes hotel services, amenities and upsells products to the guests.
The Benefits of Being Part of OUR Family:
* Medical, Dental and Vision coverage
* Life Insurance
* Paid personal time off
* Leadership and Management Training Programs
* 401K Retirement Plan
* A PATH for your future!
* Discounted room rates
* A FUN PLACE TO WORK
* Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs.
ESSENTIAL FUNCTIONS
Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Non-verbally confirm the room number and rate. Promotes and administers Hotel Marketing programs, for arriving guests. Ensures guest knows location of room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guest.
Ensure rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. Assists guest with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment.
Greets customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such on outlet hours, special VIP programs, events, etc.
Receives special requests from guests and responds appropriately or forwards requests to appropriate associates for decisions and actions.
Receives special requests from guests and responds appropriately or forwards requests to appropriate associates for decisions and actions.
Promptly answers the telephone and email inquiries. Inputs messages into the computer and advises other associates of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages and facsimiles or other special items for customers as requested.
Empathize and listen to guest issues, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion.
SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
Attempts to communicate with guest in guest's native language, if applicable.
Remains calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues.
Van Driver associates when needed.
Provides safety deposit boxes for guest by escorting them to the vault pulling the box from the vault and carrying it to the guest.
Operate various office machines.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Ability to read, listen and communicate effectively in English, both verbally and in writing.
Ability to access and accurately input information using a moderately complex computer system.
Standing, bending, and stooping may be required.
NOTICE:
The home office supports the hospitality business which functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times. Upon employment, all associates are required to fully comply with JL Hospitality Management rules and regulations for the safe and efficient operation of facilities. Associates who violate the rules and regulations will be subjected to disciplinary action, up to and including termination of employment.
JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.
Front Desk Agent - ANTHC Lodging at Old Seward
Front desk coordinator job in Anchorage, AK
Front Desk Agent
Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, as required. Promotes hotel services, amenities and upsells products to the guests.
The Benefits of Being Part of OUR Family:
* Medical, Dental and Vision coverage
* Life Insurance
* Paid personal time off
* Leadership and Management Training Programs
* 401K Retirement Plan
* A PATH for your future!
* Discounted room rates
* A FUN PLACE TO WORK
* Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs.
ESSENTIAL FUNCTIONS
Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Non-verbally confirm the room number and rate. Promotes and administers Hotel Marketing programs, for arriving guests. Ensures guest knows location of room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guest.
Ensure rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. Assists guest with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment.
Greets customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such on outlet hours, special VIP programs, events, etc.
Receives special requests from guests and responds appropriately or forwards requests to appropriate associates for decisions and actions.
Receives special requests from guests and responds appropriately or forwards requests to appropriate associates for decisions and actions.
Promptly answers the telephone and email inquiries. Inputs messages into the computer and advises other associates of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages and facsimiles or other special items for customers as requested.
Empathize and listen to guest issues, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion.
SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
Attempts to communicate with guest in guest's native language, if applicable.
Remains calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues.
Van Driver associates when needed.
Provides safety deposit boxes for guest by escorting them to the vault pulling the box from the vault and carrying it to the guest.
Operate various office machines.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Ability to read, listen and communicate effectively in English, both verbally and in writing.
Ability to access and accurately input information using a moderately complex computer system.
Standing, bending, and stooping may be required.
NOTICE:
The home office supports the hospitality business which functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times. Upon employment, all associates are required to fully comply with JL Hospitality Management rules and regulations for the safe and efficient operation of facilities. Associates who violate the rules and regulations will be subjected to disciplinary action, up to and including termination of employment.
JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.
School of Nursing- Front Office Assistant
Front desk coordinator job in Anchorage, AK
The School of Nursing is seeking applications for a Front Office Assistant. This position requires a dynamic, organized and focused individual to work closely with the School of Nursing Staff, as well as current and potential nursing students.
As our Front Office Assistant, you will be "the face" of the School on Nursing (SON) and serve as the initial point of contact for our multi-cultural student population and faculty. Every day you will provide reliable and enthusiastic customer service, greeting and providing assistance to walk-in students and community members, as well as handling general inquiries about our department and nursing programs via email, telephone, and mail.
Additionally, you will have administrative duties, which will encompass management of the mailroom and SON email account, groups, and listservs. You will create SON badges and be in charge of badge machine equipment maintenance. You will provide faculty/staff assistance, including new key requests and business card orders. You will also serve as support to our Program Specialists, and may assist with classroom moderating/proctoring as well as taking meeting minutes during departmental meetings. You will be responsible for scheduling/facilitating room setup for events and conferences, as well as coordinating the delivery of equipment when necessary. Beyond other daily tasks, you will also play a key role in new student orientation, pinning, graduation, and recognition ceremonies.
To thrive in this role, candidates must have a welcoming and friendly disposition, with a desire to help our students on their educational journey. A willingness to understand the School of Nursing programs and practices along with the ability to exercise discretion, confidentiality and independent judgement is a must. Excellent written and verbal communication skills, attention to detail, and knowledge of general office procedures and intermediate computer operations including office software, spreadsheets and databases will be invaluable. Individuals who possess initiative and the capacity to work independently under general supervision will be a great asset to the SON Team.
Minimum Qualifications:
High School graduation and one year office/administrative experience, or an equivalent combination of training and experience.
Position Details:
This position is located on the Anchorage campus and is a full-time, non-exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 75, based on education and experience.
Please attach a resume, cover letter and the names and contact information for three professional references with your application.
Review of application materials will begin immediately. Search and selection procedures will be closed when a sufficient and viable number of qualified candidates have been identified.
As a partner in shaping health care in Alaska, the University of Alaska, School of Nursing (SON) educates students for current and future roles in local, state, national, and worldwide arenas, as well as for productive citizenship, personal growth, and professional nursing practice.
The SON Offers undergraduate degrees of Associate of Applied Science (AAS) in Nursing, Bachelor of Science (BSN) in Nursing, RN-BS, as well as graduate level nursing degrees in several specialty tracks: Family Nurse Practitioner, Psychiatric Mental Health Nurse Practitioner, Family and Nurse Leadership and Education
*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.
The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at ************.
UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: *********************************
The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.
Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.
If you have any questions regarding this position, please contact Angela Lashley at ********************
All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.
*
Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.
Access to the reports is available at:
UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: ******************************************* Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: ************ or ********************* / ************ or uaa_*************************.
UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: ***************************************** Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: ************ or *******************.
UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: ********************************************************************** Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: ************ or emailing ********************.
Easy ApplyFront Office Assistant
Front desk coordinator job in Anchorage, AK
Part-time Description
United Physical Therapy is seeking an energetic and well-organized individual. You must have excellent customer service skills and be proficient at multitasking. This position will provide flexible coverage for all of our area clinics.
Responsibilities include, but are not limited to:
Communicate effectively (in person and by phone) and courteously with patients, physicians and their office staff, insurance company representatives, peers, co-workers, and supervisors.
Schedules patients for services(s) within established guidelines.
Greets and register patients in a timely, professional and customer-focused manner.
Explains the policies and procedures and billing processes to patient. Direct patient appropriately as needed.
Tracks and obtains ongoing insurance verification/authorization information from payers and communicates this data to patient, admission staff and treatment team.
Collects patient co-payment, co-insurance, and deductibles as well as related fees for supplies and services.
Generates and maintains medical records.
Responds to all requests for information according to established procedures.
Discharges patients from the system.
Assumes responsibility for and maintains the cash drawer system according to procedure.
Maintains office and facility inventory and orders supplies as needed, following established procedures.
As appropriate, attends and participates in clinic/management meetings and in-service education programs.
Participates in training and cross training of all staff. Ensures competency of training to maintain efficient clinic operation.
Participates in performance improvement activities. Adheres to policies regarding infection control, risk management, HIPAA and corporate compliance.
Performs other duties as requested.
Requirements
QUALIFICATIONS: Requires a high school diploma, or GED. One or more years of experience in a medical records department or recent graduation from an accredited medical records program strongly preferred. Strong attention to detail and accuracy a must. Strong interpersonal skills with a focus on exceptional customer service required. Computer experience in windows, spreadsheets, and word processing preferred.
Salary Description Starting at $18.00
Scheduling Specialist
Front desk coordinator job in Anchorage, AK
Job Details Anchorage - ANCHORAGE, AKDescription
JOB TITLE: Scheduling Specialist
DEPARTMENT: Electrophysiology
SUMMARY OF DUTIES: The Scheduling Specialist is responsible for managing and coordinating patient appointments, imaging, and diagnostic tests to ensure timely care delivery. This role involves handling both incoming and outgoing calls, reviewing patient orders, and entering data into the Electronic Medical Record (EMR) system. The specialist acts as a key liaison between patients, families, providers, and staff, ensuring clear communication and efficient clinic operations. The position requires a focus on providing high-quality customer service while maintaining a streamlined scheduling process and supporting the clinical team's workflow.
ESSENTIAL FUNCTIONS:
Schedule and coordinate patient appointments, imaging, and diagnostic testing based on provider notes, referrals, and hospital records.
Process appointment changes, including rescheduling cancellations, ensuring timely communication with patients.
Prioritize and schedule appointments according to provider orders, clinical urgency, and nursing assessments.
Triage patient calls and redirects to ER, urgent care, or primary care based on established symptom guidelines.
Request and review outside medical records to ensure pre-appointment testing and documentation are complete.
Maintain and manage provider schedules to optimize availability, fill cancellations, and maximize efficiency using waitlists when appropriate.
PAY RANGE: $23-27/hr to start (dependent upon experience)
EMPLOYEE BENEFITS:
Medical
Dental
Vision
Colonial Life Elective Benefits
Life Insurance
Profit Sharing 401K
HSA
FSA
Employee Assistance Program
Wellness Program
PTO- starting at up to 5.84 hours per pay period (increases with years of service)
8 paid holidays per year
FMLA
This job description is intended to provide basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.
Qualifications
EDUCATION: High School Diploma or equivalent. Knowledge of medical terminology.
EXPERIENCE: Minimum of one to two years of experience setting and coordinating schedules in a medical practice setting. Prior experience in medical call center operations. Excellent communications and customer services skills.
Wildbirch Hotel - Front Desk
Front desk coordinator job in Anchorage, AK
Job Description
At The Wildbirch Hotel, our Front Desk Agents serve as the welcoming face of our unique boutique property. They are responsible for greeting guests, facilitating check-ins, and ensuring each guest enjoys an exceptional stay in Anchorage. The role requires handling reservations, guest inquiries, and managing check-outs in an efficient, warm, and professional manner.
Key Responsibilities:
Greet and check in guests while ensuring all guest information is accurate in the system.
Assist guests in making and modifying reservations, including walk-ins and same-day bookings.
Share in-depth knowledge of the hotel, its amenities, room layouts, and the surrounding Anchorage area, including notable events and activities.
Process guest payments, manage check-outs, and settle any outstanding accounts.
Handle guest inquiries, complaints, and requests, aiming to resolve any issues promptly to ensure guest satisfaction.
Maintain the Front Desk area as a hub of guest interaction, keeping it organized and supplied.
Work with other departments to coordinate guest needs, including room availability, housekeeping requests, and special accommodations.
Communicate daily with the Front Office Manager to review guest services, priorities, and any additional tasks or special projects.
Engage guests with personalized recommendations, including dining options at the hotel's onsite restaurant, brewery, and café.
Contribute to the warm, inviting atmosphere by managing the lobby's communal space, which features a fireplace, and local art.
Requirements:
Previous hotel or customer service experience is required.
Strong knowledge of hotel management systems (experience with Room Master and OPERA cloud is a plus).
Excellent communication skills, including the ability to read and respond in English (additional languages are a plus).
Ability to remain calm under pressure and multitask in a fast-paced environment.
Enthusiastic, service-oriented, and with a passion for hospitality and Alaska's vibrant culture.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with web-based tools.
Strong problem-solving skills and the ability to work independently or as part of a team.
Physical & Availability Requirements:
This role requires standing for long periods and occasional lifting of light materials.
The hotel operates 24/7, and availability for shifts on weekends, holidays, and nights is expected.
Why Work at The Wildbirch Hotel?
As Anchorage's first boutique hotel, The Wildbirch Hotel offers a dynamic, local-first environment where team members are encouraged to share their passion for Alaska. Be part of the first team welcoming guests to the hotel and helping to shape the guest experience in a setting that celebrates the adventure, charm, and rugged beauty of the state.
Front Office Coordinator
Front desk coordinator job in Anchorage, AK
Anchorage Radiation Oncology Center is seeking a dedicated, service-oriented, and compassionate Front Office Coordinator to join our close-knit team. This is a wonderful opportunity to build meaningful relationships with staff and patients, while delivering exceptional care to our community in a collaborative team environment. We prioritize work-life balance, ensuring a fulfilling professional experience for our team members.
As a Front Office Coordinator, you will serve as the primary point of contact for patients undergoing treatment, while working closely with both providers and staff. Your role will involve providing empathetic support to individuals facing a cancer diagnosis and assisting those currently receiving treatment. You will interact regularly with patients and their families, healthcare providers, vendors, and business partners, ensuring a seamless and supportive experience for all.
At our center, we believe in caring for our team as well as our patients. We offer a healthy work-life balance so you can thrive both personally and professionally. Located in beautiful Anchorage, Alaska, you'll enjoy the benefits of city living-quality healthcare, cultural events, and strong community spirit-alongside easy access to world-class outdoor recreation like hiking, skiing, and wildlife exploration. Join us in making a lasting difference in patient lives while enjoying a balanced, fulfilling lifestyle in Anchorage.
We are looking for someone who brings a positive, friendly attitude and a genuine passion for patient care, as well as the ability to work effectively in a fast-paced, team-oriented environment.
Key Skills
Outstanding verbal and written communication
Strong problem-solving abilities
Customer-focused with a commitment to service excellence
Skilled in building positive working relationships and fostering collaboration
Highly self-motivated with a proactive work ethic
Excellent organizational and time management skills
Adaptable and responsive to change
Core Responsibilities
Support healthcare providers in delivering patient care within a collaborative care team model
Schedule appointments
Independently obtain and organize necessary medical records for patient charts
Ensure smooth appointment flow and maintain daily schedule organization
Manage patient calls and follow-up communications
Complete environmental service tasks as needed
Work recall task list for patient follow ups
Organize incoming and outgoing faxes
Other duties as assigned
Requirements
Education and Experience
High School Diploma (or equivalent)
Minimum of one year of experience in medical office preferred
Proficient in keyboarding and administrative tasks, including strong spelling, proofreading, and grammar skills
Proficient in Microsoft Office Suite
Physical Demands & Work Environment
The physical and environmental requirements listed below reflect the conditions typically encountered while performing the essential duties of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform job functions.
Ability to lift and carry up to 25 pounds
Ability to stand or sit for extended periods of time
Manual dexterity and ability to perform repetitive hand and wrist movements
Requires advanced comprehension, communication, reasoning, and analytical skills
Work is performed in a clinical setting with moderate noise levels
This position requires a dependable, detail-oriented professional capable of managing multiple tasks while maintaining a high level of patient care and professionalism.
Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to modification to accommodate individuals with disabilities.
The company is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.