Medical Receptionist
Front desk coordinator job in Bakersfield, CA
Job Description
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are
Leading Radiology Forward
. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a
Patient Service Representative
,
you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
Greet and register patients in a friendly and service-oriented manner.
Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
Collect and log all co-pays and fees
Answer/transfer incoming phone calls.
Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
Coordinate with the back-office staff for timely and effective care of patients
Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
Demonstrates ability to establish, nurture, and maintain cooperative working relationships.
You Are:
Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues
Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service
To Ensure Success In This Role, You Must Have:
High School Diploma or GED
Intermediate to advanced computer skills
Strong multitasking and communication skills
Experience providing exceptional customer service
Medical terminology knowledge and recent medical/radiology office experience is preferred.
We Offer:
Comprehensive Medical, Dental and Vision coverages.
Health Savings Accounts with employer funding.
Wellness dollars
401(k) Employer Match
Free services at any of our imaging centers for you and your immediate family.
Front Office
Front desk coordinator job in Bakersfield, CA
We are looking for a Front Desk Receptionist for our medical office. The successful candidate will be responsible for greeting visitors, answering phones, and providing administrative support. This position requires excellent customer service skills, the ability to multi-task, and strong organizational skills. The ideal candidate will be able to handle a variety of tasks in a fast-paced environment and can prioritize tasks and manage time efficiently.
Requirements
- Bilingual (Spanish)
- High School Diploma
- Good written communication skills
- Good organization skills
- Exceptional customer service skills
- Computer proficient (Word, Excel, Outlook)
- Rotating Shifts
Medical Receptionist Neurological Institute of Los Angeles (Offsite)
Front desk coordinator job in Bakersfield, CA
Job DescriptionBenefits:
Life insurance
401(k)
Dental insurance
Health insurance
Vision insurance
The Neurological Institute is hiring an Offsite Medical Receptionist to support scheduling, insurance verification, and daily front-end operations. Youll work closely with our Scheduling, Authorization, and Billing teams to keep patient flow running smoothly.
Responsibilities
Schedule patient appointments and manage inbound calls
Verify insurance plans and collect required information
Use EHR/practice management systems
Coordinate with Scheduling, Authorization, and Billing teams
Assist with follow-ups, referrals, and provider support
Requirements
Bilingual: Spanish required
Medical scheduling experience
Knowledge of commercial, Medicare/Medicaid, HMO/PPO plans
Experience with EHR/practice management software
Strong communication and organizational skills
Starting Pay based on experience; is negotiable
FRONT DESK/MA
Front desk coordinator job in Bakersfield, CA
Job DescriptionDescription:
Perform routine patient care functions as prescribed by licensed heath care providers following established clinical protocols, policies and procedures within their scope of education, training and responsibilities.
Facilitate the practice of their assigned provider (s) in a non-judgmental manner.
Perform routine clerical functions as assigned (making appointments, telephone calls etc.).
Prepare and administer medications as directed by provider order.
Assist medical personnel with special procedures, minor surgical procedures and/or diagnostic exams.
Apply principles of aseptic technique and infection control as directed by Infection Control Policies.
Provide basic information and assistance to patients under the direction of the licensed personnel.
Document pertinent patient information, nursing procedures and patient response, following established guidelines and maintaining patient confidentiality.
Documentation must be dated, legible and with the appropriate signature to all entries (first initial, last name and title). All pre-printed prompts are to be answered.
Perform other duties as directed.
Requirements:
License/Certification:
BLS Certification (Preferred)
Certified Medical Assistant
EMR systems: 1 year (Preferred)
Vital signs: 1 year (Preferred)
Seasonal Receptionist
Front desk coordinator job in Bakersfield, CA
*** PLEASE NOTE - THIS IS A SEASONAL POSITION WITH AROUND 40 HOURS PER WEEK, ENDING APRIL 15, 2026 ***
Our receptionists are a key part of our front office team, helping clients and providing support services for our accounting staff in a variety of functions. You will provide clerical and administrative services to our team, and your organizational skills will help complete assigned tasks efficiently, with an attention to detail to ensure our work is of the highest quality. The ability to multi-task, prioritize, and manage stress during the busier tax deadline months are essential for this position.
Who we are:
Platform Accounting Group is a rapidly growing professional services firm providing tax, accounting, assurance, IT consulting, and wealth management services to small and medium sized businesses and their owners. We currently have 48 offices in 14 States with much more growth on the horizon. We fully understand that every employee has different needs, so our unique business model allows for more flexible work arrangements than most firms can offer. Enjoy a professional and dynamic work environment while making work/life balance a priority.
What you will do:
Handle a high volume of incoming calls.
Handle incoming and out going mail.
Greet clients in a professional and personable manner.
Organize, scan, file and send documents to project software and web portals.
Easily learn and adapt to new technology and multiple systems.
Create and track projects within computer systems, organize physical information for staff.
Perform data entry assignments into a variety of software systems.
Execute detailed procedures for each step of our projects and processes.
Position requires attention to detail and analytical skills, flexible and positive attitude.
Office and customer service experience required.
What we look for:
Professional office experience 1 yr +, proficient with Microsoft Office suite.
Attention to detail and ability to multi-task
Excellent verbal and written communication skills
Independent worker and learner, willingness to take on new tasks
Ability to self-manage projects, proactive problem solving, analytical skills
Ability to learn, understand and utilize new technology systems quickly
Salary Description $20/hr
Referral Coordinator
Front desk coordinator job in Bakersfield, CA
Job Description
Apply Here: **********************************************************************************
Referral Coordinator
You will be the main point of contact for all referrals, and will be scheduling all of our new patients. Also, as a Referral Coordinator you will learn to thoroughly understand and comprehend different retinal diagnoses, and appropriately differentiate between emergent and non-emergent referrals. You will utilize a high level of customer service skills and phone etiquette to provide professional, and efficient service for our referring physicians and their patients.
Responsibilities & Duties
Answer all incoming calls from referring physicians and ensure their requests are fulfilled and questions answered as needed
Provide referring physicians data on referred patient exams as needed
Appropriately schedule all referred patients in a timely manner, based on diagnosis and urgency of the referral
Ensure complete patient demographics, insurance information, and appropriate clinical information is recorded in the chart
Ensure all outgoing referrals are submitted for approval with appropriate ICD and CPT codes as requested by insurance carriers
Contact insurance companies to ensure prior approval requirements are met. Present necessary medical information such as history, diagnosis, and prognosis to insurance carriers
Establish relationships with service providers and personnel
Point of contact for patients and referring provider for any questions or concerns
Assist in problem-solving potential issues related to referrals working under the guidance of the Clinic Manager
Responsible for scheduling and notifying patients of scheduled appointments via phone, email, mail
Responsible for calling referring providers' offices to gather consultation notes
Responsible for scanning all documents and consultation notes in patient's charts
Communicate with CRC doctors and Clinic Manager on any delay and / or issues regarding referrals
Review all incoming faxes in a timely manner regarding patient referrals
Facilitate clinical communications as needed
Listen and respond to patient's and referring provider needs and provide guidance and information.
Schedule urgent appointments, based on necessity and acuity
Monitor, accurately document, and communicate patient condition as appropriate in the EMR system
Serve as backup for incoming phone calls if necessary due to high volume of calls
Receptionist Full-Time
Front desk coordinator job in Bakersfield, CA
Provide general administrative and clerical support. Greet and welcome patients, clients, and other visitors with a friendly and positive demeanor. Answer telephone calls and take messages or forward calls. Check visitors in and direct or escort them to specific destinations; Inform other employees of visitors' arrivals and cancellations.
Maintain visitor sign in log.
Handle incoming and outgoing mail Schedule appointments and maintain meeting room bookings.
Maintain and tidy the reception area.
Perform other duties as assigned.
Agree not to disclose resident's protected health information and promptly report suspected or known violations of such disclosure to the Administrator.
Maintain the confidentiality of all resident care information including protected health information.
Report known or suspected incidents of unauthorized disclosure of such information.
Supervisory Requirements This position has no supervisor responsibilities Qualification Education and/or Experience Must possess, as a minimum, a high school diploma or GED.
Previous administrative or receptionist experience preferred.
Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from managers and employees.
Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Certificates, Licenses, Registrations To perform this job successfully, an individual must have basic knowledge of Microsoft Suite products, clerical functions and multiline phone system.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 25 pounds.
Prolonged use of a desktop or laptop computer.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, and talk, read or hear.
Frequent use of all office related equipment to include; copier/scanner/fax, telephone, and calculator.
No travel required Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is typically low to moderate.
Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Critical features of this job are described under various headings above.
They may be subject to change at any time due to reasonable accommodation or other reasons.
The above statements are strictly intended to describe the general nature and level of the work being performed.
They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
Front Desk Member Advisor
Front desk coordinator job in Bakersfield, CA
Job DescriptionDescription:
Member Advisor / Front Desk will be primarily responsible for assisting in managing the daily operations of a Health Club or Fitness Center. Responsible for daily, monthly, Individual Sales Goals. Member Advisor / Front Desk will be responsible for maintaining the standard of work by meeting individual Sales metrics. Ability to deliver a great Customer Experience. Treat All Members with respect and build positive relationships.
Requirements:
Responsibilities
Enroll New Members
Achieve monthly personal referral goals
Assist with member retention
Meet and Greet members as they enter and exit the facility
Assist with daily club operations
Maintaining a clean and operationally sound facility
Assist in Marketing Efforts to recruit new memberships
Qualifications
Customer Service experience Strong administrative skills
Computer Literacy, ability to operate Club Management Software
Demonstrate self discipline
Strong communications skills both oral and written
Organized and Punctual
Familiarity with fitness equipment and industry trends
Minimum experience :
Must have 1 year of experience in customer service
Computer literacy
Schedule:
Monday to Friday
Must be available to work weekends
Physical Requirements:
While performing the duties of this job, the employee is frequently required to walk and stand up to 8 hours/day and/or sitting for an extended period of time.
The employee may be required to occasionally lift, carry or move up to 25 pounds and may seldom be required to lift, carry or move 26-50 pounds.
Job Type: Part-time
Salary: $16 hourly + bonuses
Benefits:
Dental insurance
Employee discount
Health insurance
Vision insurance
Complimentary Gym Membership
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
Patient Registration Rep Southwest Facility
Front desk coordinator job in Bakersfield, CA
Where You'll Work
Founded by the Sisters of Mercy, Mercy Hospitals have a history of caring for our community that goes back more than 100 years. We provide a broad range of medical and surgical services including minimally invasive and outpatient options. Our family of services includes the area's only inpatient oncology unit, the Orthopedic, Spine, and Hand Center, Family Birth Center, the Lactation Support Center and retail store, and many others. Mercy Hospital Downtown is a 194-bed facility located in downtown Bakersfield. Mercy Hospital Southwest is a 78-bed facility and the only hospital located in the rapidly growing area west of Highway 99. Mercy Hospital is a member of Dignity Health and is a trusted community partner, serving residents of Bakersfield and Kern County with quality, compassionate care since 1910. Learn more here at *****************************************************************************
#bakersfield RN
One Community. One Mission. One California
Job Summary and Responsibilities
As a Patient Registration Representative, you will ensure a positive patient experience during registration, employing excellent customer service.
Every day you will identify patients, collect accurate demographics, verify insurance, determine/collect financial liability, and explain hospital policies and patient rights to families.
To be successful, you will demonstrate exceptional customer service, meticulous attention to detail in data/insurance, and strong communication, crucial for patient satisfaction and reimbursement.
Registration
Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units.
Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration.
Properly identifies the patient to ensure medical record numbers are not duplicated.
Responsible for reviewing assigned accounts to ensure accuracy and required documentation is obtained and complete.
Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements, as applicable and documenting completion within the hospital's information system for regulatory compliance and audit purposes.
Collects and enters required data into the ADT system with emphasis on accuracy of demographic and financial information in order to ensure appropriate reimbursement.
Carefully reviews all information entered in ADT on pre-registered accounts. Verifies all information with patient at time of registration; corrects any errors identified.
Identifies all forms requiring patient/guarantor signature and obtains signatures.
Ensures all required documents are scanned into the appropriate system(s).
Identifies all appropriate printed material hand-outs for the patient and provides them to the patient/guarantor (Patient Rights and Responsibilities, HIPAA Privacy Act notification, Advance Directive, etc.).
Follows downtime procedures by manually entering patient information; identifying patient's MRN in the MPI database, assigning a financial number; and, accurately entering all information when the ADT system is live.
Follows EMTALA-compliant registration steps for both Emergency Department and Labor and Delivery areas.
Assesses self-pay patients for presumptive eligibility and when appropriate, initiates the process.
In the Emergency Department follows protocol for special cases, including but not limited to 5150, Sexual Assault Response Team (SART), Domestic Violence patients, Child Protective Services, incarcerated patients, Worker Compensation patients, auto accidents, animal bite reporting, etc as required.
Verification, Authorization, and Compliance
Follows approved scripting, verifies insurance benefits on all patients registered daily by using electronic verification systems or by contacting payers directly to determine the level of insurance coverage.
Thoroughly and accurately documents insurance verification information in the ADT system, identifying deductibles, copayments, coinsurance, and policy limitations.
Obtains referral, authorization and pre-certification information; documents this information in the ADT system and submits notices of admission when necessary.
Verifies medical necessity check has been completed for outpatient services. If not completed and only when appropriate, uses technology tool to complete medical necessity check and/or notifies patient that an ABN will need to be signed. Identifies payer requirements for medical necessity.
Verifies patient liabilities with payers, calculates patient's payment, and requests payment at the time of registration.
Identifies any outstanding balance due from previous visits, notifies patient and requests patient payment.
Sets up payment plans for patients who cannot pay their entire current copayment and/or past balance in one payment.
Thoroughly and accurately documents the conversation with the patient regarding financial liabilities and agreement to pay.
When collecting patient payments, follows department policy and procedure regarding applying payment to the patient's account and providing a receipt for payment.
Clarifies division of financial responsibility if payment for services is split between a medical group and an insurance company. Ensures this information is clearly documented in the ADT system.
When necessary, escalates accounts to appropriate Patient Registration leadership staff, based on outcomes of the verification process and patient's ability to pay.
Complies with HIPPA, PHI and its implications, ABN, MSP, EMTALA, etc. and other regulations which affect the registration process.
Financial Processing and Assistance
Understands and follows the Delay/Defer procedure and escalates accounts that do not meet financial clearance standards to Patient Registration leadership immediately.
Explains the Payment and Billing Assistance Program to all patients regardless of financial concerns or limitations. Refers patients to Patient Registration Specialist as appropriate.
Documents the referral to the Patient Registration Specialist in the ADT system.
Provides financial clearance services to self-pay patients prior to discharge or within 24-business hours.
Acts as resource to other hospital departments regarding insurance benefits and requirements and collaborates with other departments, as needed, to ensure proper compliance with third party payer requirements.
Other Duties
Understands and follows the Cashier policy and procedures.
Properly handles credit card transactions in accordance with PCI-DSS standards and guidelines. Will have access to both single card transactions as well as access to data from multiple transactions or reports and files containing bulk transactional information containing un-encrypted or un-redacted credit card information.
If required by facility, inventories and stores patient's valuables following proper procedure.
Works with physician offices and clinical areas to collect and share patient information and to help update these stakeholders on changes in Patient Registration requirements, processes or programs.
The above statements reflect the general details considered necessary to describe the essential functions of the job as identified, and shall not be considered as a detailed description of all work requirements that may be inherent in the position.
Job Requirements
Required
High School Graduate General Studies, upon hire or
High School GED General Studies, upon hire and
Minimum 1 year of experience working in a hospital Patient Registration department,physician office setting, healthcareinsurance company, revenue cyclevendor, and/or other revenue cycle related roles. and
Applicable education and/or training can be used to balance a lack of experience and Experience in requesting andprocessing financial payments.
Preferred
2 years experience working in a hospital Patient Registration department, physicianoffice setting, healthcare insurancecompany, revenue cycle vendor, and/orother revenue cycle related roles
Auto-ApplyPatient Registration Rep
Front desk coordinator job in Bakersfield, CA
Job Summary and Responsibilities As a Patient Registration Representative, you will ensure a positive patient experience during registration, employing excellent customer service. Every day you will identify patients, collect accurate demographics, verify insurance, determine/collect financial liability, and explain hospital policies and patient rights to families.
To be successful, you will demonstrate exceptional customer service, meticulous attention to detail in data/insurance, and strong communication, crucial for patient satisfaction and reimbursement.
* Registration
* Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units.
* Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration.
* Properly identifies the patient to ensure medical record numbers are not duplicated.
* Responsible for reviewing assigned accounts to ensure accuracy and required documentation is obtained and complete.
* Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements, as applicable and documenting completion within the hospital's information system for regulatory compliance and audit purposes.
* Collects and enters required data into the ADT system with emphasis on accuracy of demographic and financial information in order to ensure appropriate reimbursement.
* Carefully reviews all information entered in ADT on pre-registered accounts. Verifies all information with patient at time of registration; corrects any errors identified.
* Identifies all forms requiring patient/guarantor signature and obtains signatures.
* Ensures all required documents are scanned into the appropriate system(s).
* Identifies all appropriate printed material hand-outs for the patient and provides them to the patient/guarantor (Patient Rights and Responsibilities, HIPAA Privacy Act notification, Advance Directive, etc.).
* Follows downtime procedures by manually entering patient information; identifying patient's MRN in the MPI database, assigning a financial number; and, accurately entering all information when the ADT system is live.
* Follows EMTALA-compliant registration steps for both Emergency Department and Labor and Delivery areas.
* Assesses self-pay patients for presumptive eligibility and when appropriate, initiates the process.
* In the Emergency Department follows protocol for special cases, including but not limited to 5150, Sexual Assault Response Team (SART), Domestic Violence patients, Child Protective Services, incarcerated patients, Worker Compensation patients, auto accidents, animal bite reporting, etc as required.
* Verification, Authorization, and Compliance
* Follows approved scripting, verifies insurance benefits on all patients registered daily by using electronic verification systems or by contacting payers directly to determine the level of insurance coverage.
* Thoroughly and accurately documents insurance verification information in the ADT system, identifying deductibles, copayments, coinsurance, and policy limitations.
* Obtains referral, authorization and pre-certification information; documents this information in the ADT system and submits notices of admission when necessary.
* Verifies medical necessity check has been completed for outpatient services. If not completed and only when appropriate, uses technology tool to complete medical necessity check and/or notifies patient that an ABN will need to be signed. Identifies payer requirements for medical necessity.
* Verifies patient liabilities with payers, calculates patient's payment, and requests payment at the time of registration.
* Identifies any outstanding balance due from previous visits, notifies patient and requests patient payment.
* Sets up payment plans for patients who cannot pay their entire current copayment and/or past balance in one payment.
* Thoroughly and accurately documents the conversation with the patient regarding financial liabilities and agreement to pay.
* When collecting patient payments, follows department policy and procedure regarding applying payment to the patient's account and providing a receipt for payment.
* Clarifies division of financial responsibility if payment for services is split between a medical group and an insurance company. Ensures this information is clearly documented in the ADT system.
* When necessary, escalates accounts to appropriate Patient Registration leadership staff, based on outcomes of the verification process and patient's ability to pay.
* Complies with HIPPA, PHI and its implications, ABN, MSP, EMTALA, etc. and other regulations which affect the registration process.
* Financial Processing and Assistance
* Understands and follows the Delay/Defer procedure and escalates accounts that do not meet financial clearance standards to Patient Registration leadership immediately.
* Explains the Payment and Billing Assistance Program to all patients regardless of financial concerns or limitations. Refers patients to Patient Registration Specialist as appropriate.
* Documents the referral to the Patient Registration Specialist in the ADT system.
* Provides financial clearance services to self-pay patients prior to discharge or within 24-business hours.
* Acts as resource to other hospital departments regarding insurance benefits and requirements and collaborates with other departments, as needed, to ensure proper compliance with third party payer requirements.
* Other Duties
* Understands and follows the Cashier policy and procedures.
* Properly handles credit card transactions in accordance with PCI-DSS standards and guidelines. Will have access to both single card transactions as well as access to data from multiple transactions or reports and files containing bulk transactional information containing un-encrypted or un-redacted credit card information.
* If required by facility, inventories and stores patient's valuables following proper procedure.
* Works with physician offices and clinical areas to collect and share patient information and to help update these stakeholders on changes in Patient Registration requirements, processes or programs.
* The above statements reflect the general details considered necessary to describe the essential functions of the job as identified, and shall not be considered as a detailed description of all work requirements that may be inherent in the position.
Job Requirements
Required
* High School Graduate General Studies, upon hire or
* High School GED General Studies, upon hire and
* Minimum 1 year of experience working in a hospital Patient Registration department,physician office setting, healthcareinsurance company, revenue cyclevendor, and/or other revenue cycle related roles. and
* Applicable education and/or training can be used to balance a lack of experience and Experience in requesting andprocessing financial payments.
Preferred
* 2 years experience working in a hospital Patient Registration department, physicianoffice setting, healthcare insurancecompany, revenue cycle vendor, and/orother revenue cycle related roles
Where You'll Work
Founded by the Sisters of Mercy, Mercy Hospitals have a history of caring for our community that goes back more than 100 years. We provide a broad range of medical and surgical services including minimally invasive and outpatient options. Our family of services includes the area's only inpatient oncology unit, the Orthopedic, Spine, and Hand Center, Family Birth Center, the Lactation Support Center and retail store, and many others. Mercy Hospital Downtown is a 194-bed facility located in downtown Bakersfield. Mercy Hospital Southwest is a 78-bed facility and the only hospital located in the rapidly growing area west of Highway 99. Mercy Hospital is a member of Dignity Health and is a trusted community partner, serving residents of Bakersfield and Kern County with quality, compassionate care since 1910. Learn more here at *****************************************************************************
#bakersfield RN
One Community. One Mission. One California
Front Office Assistant
Front desk coordinator job in Bakersfield, CA
Ricks Family Orthodontics is seeking a Front Office Assistant to join our team of dental professionals. As the initial point of contact, you will have the chance to create positive patient experiences by welcoming our guests and making them your top priority. We emphasize teamwork and strive to provide our staff with a collaborative and supportive environment. If you have a niche for customer service and meet our qualifications below, apply today!
Schedule
Full-time
Monday through Friday
Benefits
Medical, dental, vision, and life insurance
Short and long-term disability
PTO and paid holidays
401(k)
Qualifications
Prior hands-on front office experience in an Orthodontic setting
Knowledge of Cloud 9 and/or Ortho Edge 2 is a plus
Ability to multitask and schedule patient appointments
Excellent phone etiquette skills
Positive and drama free attitude
INDHRFO02
Auto-ApplyFront Desk Agent
Front desk coordinator job in Bakersfield, CA
We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills.
Compensation: $16.50 - $18.50
Key Responsibilities:
Check guests in and out by confirming reservations, assigning rooms, and issuing keys.
Handle guest requests and complaints promptly and professionally.
Manage cash drawer and process payments (room charges, cash, debit, or credit).
Keep the front desk area and lobby clean and organized.
Coordinate with housekeeping to ensure room readiness for guests.
Provide guests with directions and information about the property and local attractions.
Answer guest calls, messages, and process requests or concerns.
Run daily reports and ensure the accuracy of information.
Assist guests with special requests and ensure their satisfaction.
Follow all company policies, and safety procedures, and maintain confidentiality of guest information.
Requirements:
High school diploma or equivalent.
Strong communication and customer service skills.
Ability to work independently and handle stressful situations.
Proficiency in Windows operating systems and office software.
Ability to work well with others and develop positive working relationships.
Ability to lift to 50 pounds occasionally and 10 pounds frequently.
Auto-ApplyFront Desk Agent
Front desk coordinator job in Bakersfield, CA
The Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently and courteously using the property management system; processing all payments according to established hotel policies and requirements; and providing information and customer service to guests and visitors of the hotel.
Compensation: $17.50 - $18.00 per hour Responsibilities
Welcomes guests in a friendly, prompt and professional manner.
Registers guests, issues room keys, provides information on hotel services and room location, and answers phones in prompt and courteous manner and working at lobby bar as required.
Up-sells rooms whenever possible to maximize hotel revenue.
Accurately processes all cash and credit card transactions in accordance with established procedures, including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assign bank.
Issues, controls and releases guest safe-deposit boxes.
Communicates any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
Responds appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction.
Qualifications
1-2 years customer service experience.
Ability to stand for 8 hours
Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system.
Benefits/Perks
Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates
We offer an excellent travel discount program.
Opportunity to grow, we promote from within
Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company. Compensation: $17.50 - $18.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Auto-ApplyFront Desk Agent
Front desk coordinator job in Bakersfield, CA
Job Description The Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently and courteously using the property management system; processing all payments according to established hotel policies and requirements; and providing information and customer service to guests and visitors of the hotel.
Compensation: $17.50 - $18.00 per hour
Responsibilities
Welcomes guests in a friendly, prompt and professional manner.
Registers guests, issues room keys, provides information on hotel services and room location, and answers phones in prompt and courteous manner and working at lobby bar as required.
Up-sells rooms whenever possible to maximize hotel revenue.
Accurately processes all cash and credit card transactions in accordance with established procedures, including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assign bank.
Issues, controls and releases guest safe-deposit boxes.
Communicates any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
Responds appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction.
Qualifications
1-2 years customer service experience.
Ability to stand for 8 hours
Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system.
Benefits/Perks
Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates
We offer an excellent travel discount program.
Opportunity to grow, we promote from within
Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company.
Receptionist-CHC - East Bakersfield Dental Center
Front desk coordinator job in Bakersfield, CA
Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient.
As we grow our team, we are looking for individuals who believe the patient is always #1.
Why work for us?
Competitive pay which matches your abilities and experience
Health coverage for you and your family
Generous number of vacation days per year
A robust wellness plan and health club discounts
Continuing education assistance to grow and further your talents
403(B) plan with company matching
Intrigued? We'd love to hear from you! Please review the job details below and then click “apply.”
We're looking for someone to join our team as a Receptionist- DENT who:
Under supervision of the CHC Office Manager, the CHC Receptionist performs a variety of tasks essential to the success of the clinical and administrative operations of the health center. This includes; providing excellent customer/patient services via phone and in person; referring callers to the appropriate departments; making appointments for patients according to established center protocols; assisting patients/clients with forms; pre-registration and eligibility/insurance verification. The position is considered a crucial link between the patient and the care delivered by the clinical and service staff of the center. The incumbent must work collaboratively with all clinical services staff in support of direct patient care while demonstrating excellent customer service. Patient services are a core role in the health center that requires the receptionist to serve as a point of contact with other internal and external departments, all with the goal of fostering an environment which promotes patient comfort and trust.
Essential Functions:
1. Greet and register patients as they come in.
2. Verify insurance eligibility and/or income, to determine fee schedule.
3. Check patients in and follow protocol to notify back office
4. Make appointments for patients according to written protocols.
5. Perform preliminary needs assessment of walk-in patients and schedule them for a work-in appointment according to written protocols.
6. Answer and direct all incoming calls.
7. Review daily route slips for accurate posting and billing
8. Confirm next day appointments.
9. Take patients payments and record accordingly
10. Scan documents as needed
11. Follow properly daily deposit procedures
12. Reasonable and predictable in person attendance.
13. Perform other duties as required.
You'll be successful with the following qualifications:
1. Must be High School graduate or an equivalent completion of the 12th grade.
2. At least 18 years of age.
3. A minimum of two years' experience in a healthcare setting is preferred
4. Knowledge of community; skilled in communicating with people and understanding their problems.
5. Must believe in health care with dignity for all.
Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us.
Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!
Auto-ApplyNocturnist Needed In Central California!
Front desk coordinator job in Porterville, CA
IN Compass Health is seeking qualified, BC/BE Nocturnist Hospitalists to join the experienced team at Sierra View Medical Center in Porterville, CA. This position if for a nocturnist only and requires 2 years of prior vent management. This 167-bed, Joint Commission accredited facility is nestled in the foothills of the Sierra Nevada Mountains in central California. Sierra View Medical Center serves patients across the Southern Sequoia region of the Central Valley. Sierra View Hospital earned The Joint Commission's Gold Seal of Approval in 2014. Porterville is a progressive and culturally diverse city with stunning views of the nearby Sequoia National Forest, offering a vast array of outdoor activities yet still maintaining the entertainment offered by a big city. · Open ICU with Critical Care backup· No procedures required· Highly Competitive Compensation· Quality bonus based on Value-Based Purchasing · J-1 waiver site· Malpractice coverage with tail provided· CME stipend available
Contact us today for details!IN Compass Health, Inc. develops and manages hospitalist programs for institutions and physician communities around the country. As one of the premier hospitalist providers in the nation, since our founding in 2001 we have delivered more than 200 programs in 14 states serving over 1,000 patients each day. Our executive leaders have been practicing hospitalists for more than 20 years and know the challenges physicians face today.
IN Compass Health is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Auto-ApplyFront Desk/Ma
Front desk coordinator job in Bakersfield, CA
Perform routine patient care functions as prescribed by licensed heath care providers following established clinical protocols, policies and procedures within their scope of education, training and responsibilities.
Facilitate the practice of their assigned provider (s) in a non-judgmental manner.
Perform routine clerical functions as assigned (making appointments, telephone calls etc.).
Prepare and administer medications as directed by provider order.
Assist medical personnel with special procedures, minor surgical procedures and/or diagnostic exams.
Apply principles of aseptic technique and infection control as directed by Infection Control Policies.
Provide basic information and assistance to patients under the direction of the licensed personnel.
Document pertinent patient information, nursing procedures and patient response, following established guidelines and maintaining patient confidentiality.
Documentation must be dated, legible and with the appropriate signature to all entries (first initial, last name and title). All pre-printed prompts are to be answered.
Perform other duties as directed.
Requirements
License/Certification:
BLS Certification (Preferred)
Certified Medical Assistant
EMR systems: 1 year (Preferred)
Vital signs: 1 year (Preferred)
Patient Registration Rep Southwest Facility
Front desk coordinator job in Bakersfield, CA
Job Summary and Responsibilities As a Patient Registration Representative, you will ensure a positive patient experience during registration, employing excellent customer service. Every day you will identify patients, collect accurate demographics, verify insurance, determine/collect financial liability, and explain hospital policies and patient rights to families.
To be successful, you will demonstrate exceptional customer service, meticulous attention to detail in data/insurance, and strong communication, crucial for patient satisfaction and reimbursement.
* Registration
* Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units.
* Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration.
* Properly identifies the patient to ensure medical record numbers are not duplicated.
* Responsible for reviewing assigned accounts to ensure accuracy and required documentation is obtained and complete.
* Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements, as applicable and documenting completion within the hospital's information system for regulatory compliance and audit purposes.
* Collects and enters required data into the ADT system with emphasis on accuracy of demographic and financial information in order to ensure appropriate reimbursement.
* Carefully reviews all information entered in ADT on pre-registered accounts. Verifies all information with patient at time of registration; corrects any errors identified.
* Identifies all forms requiring patient/guarantor signature and obtains signatures.
* Ensures all required documents are scanned into the appropriate system(s).
* Identifies all appropriate printed material hand-outs for the patient and provides them to the patient/guarantor (Patient Rights and Responsibilities, HIPAA Privacy Act notification, Advance Directive, etc.).
* Follows downtime procedures by manually entering patient information; identifying patient's MRN in the MPI database, assigning a financial number; and, accurately entering all information when the ADT system is live.
* Follows EMTALA-compliant registration steps for both Emergency Department and Labor and Delivery areas.
* Assesses self-pay patients for presumptive eligibility and when appropriate, initiates the process.
* In the Emergency Department follows protocol for special cases, including but not limited to 5150, Sexual Assault Response Team (SART), Domestic Violence patients, Child Protective Services, incarcerated patients, Worker Compensation patients, auto accidents, animal bite reporting, etc as required.
* Verification, Authorization, and Compliance
* Follows approved scripting, verifies insurance benefits on all patients registered daily by using electronic verification systems or by contacting payers directly to determine the level of insurance coverage.
* Thoroughly and accurately documents insurance verification information in the ADT system, identifying deductibles, copayments, coinsurance, and policy limitations.
* Obtains referral, authorization and pre-certification information; documents this information in the ADT system and submits notices of admission when necessary.
* Verifies medical necessity check has been completed for outpatient services. If not completed and only when appropriate, uses technology tool to complete medical necessity check and/or notifies patient that an ABN will need to be signed. Identifies payer requirements for medical necessity.
* Verifies patient liabilities with payers, calculates patient's payment, and requests payment at the time of registration.
* Identifies any outstanding balance due from previous visits, notifies patient and requests patient payment.
* Sets up payment plans for patients who cannot pay their entire current copayment and/or past balance in one payment.
* Thoroughly and accurately documents the conversation with the patient regarding financial liabilities and agreement to pay.
* When collecting patient payments, follows department policy and procedure regarding applying payment to the patient's account and providing a receipt for payment.
* Clarifies division of financial responsibility if payment for services is split between a medical group and an insurance company. Ensures this information is clearly documented in the ADT system.
* When necessary, escalates accounts to appropriate Patient Registration leadership staff, based on outcomes of the verification process and patient's ability to pay.
* Complies with HIPPA, PHI and its implications, ABN, MSP, EMTALA, etc. and other regulations which affect the registration process.
* Financial Processing and Assistance
* Understands and follows the Delay/Defer procedure and escalates accounts that do not meet financial clearance standards to Patient Registration leadership immediately.
* Explains the Payment and Billing Assistance Program to all patients regardless of financial concerns or limitations. Refers patients to Patient Registration Specialist as appropriate.
* Documents the referral to the Patient Registration Specialist in the ADT system.
* Provides financial clearance services to self-pay patients prior to discharge or within 24-business hours.
* Acts as resource to other hospital departments regarding insurance benefits and requirements and collaborates with other departments, as needed, to ensure proper compliance with third party payer requirements.
* Other Duties
* Understands and follows the Cashier policy and procedures.
* Properly handles credit card transactions in accordance with PCI-DSS standards and guidelines. Will have access to both single card transactions as well as access to data from multiple transactions or reports and files containing bulk transactional information containing un-encrypted or un-redacted credit card information.
* If required by facility, inventories and stores patient's valuables following proper procedure.
* Works with physician offices and clinical areas to collect and share patient information and to help update these stakeholders on changes in Patient Registration requirements, processes or programs.
* The above statements reflect the general details considered necessary to describe the essential functions of the job as identified, and shall not be considered as a detailed description of all work requirements that may be inherent in the position.
Job Requirements
Required
* High School Graduate General Studies, upon hire or
* High School GED General Studies, upon hire and
* Minimum 1 year of experience working in a hospital Patient Registration department,physician office setting, healthcareinsurance company, revenue cyclevendor, and/or other revenue cycle related roles. and
* Applicable education and/or training can be used to balance a lack of experience and Experience in requesting andprocessing financial payments.
Preferred
* 2 years experience working in a hospital Patient Registration department, physicianoffice setting, healthcare insurancecompany, revenue cycle vendor, and/orother revenue cycle related roles
Where You'll Work
Founded by the Sisters of Mercy, Mercy Hospitals have a history of caring for our community that goes back more than 100 years. We provide a broad range of medical and surgical services including minimally invasive and outpatient options. Our family of services includes the area's only inpatient oncology unit, the Orthopedic, Spine, and Hand Center, Family Birth Center, the Lactation Support Center and retail store, and many others. Mercy Hospital Downtown is a 194-bed facility located in downtown Bakersfield. Mercy Hospital Southwest is a 78-bed facility and the only hospital located in the rapidly growing area west of Highway 99. Mercy Hospital is a member of Dignity Health and is a trusted community partner, serving residents of Bakersfield and Kern County with quality, compassionate care since 1910. Learn more here at *****************************************************************************
#bakersfield RN
One Community. One Mission. One California
Front Desk Member Advisor
Front desk coordinator job in Bakersfield, CA
Part-time Description
Member Advisor / Front Desk will be primarily responsible for assisting in managing the daily operations of a Health Club or Fitness Center. Responsible for daily, monthly, Individual Sales Goals. Member Advisor / Front Desk will be responsible for maintaining the standard of work by meeting individual Sales metrics. Ability to deliver a great Customer Experience. Treat All Members with respect and build positive relationships.
Requirements
Responsibilities
Enroll New Members
Achieve monthly personal referral goals
Assist with member retention
Meet and Greet members as they enter and exit the facility
Assist with daily club operations
Maintaining a clean and operationally sound facility
Assist in Marketing Efforts to recruit new memberships
Qualifications
Customer Service experience Strong administrative skills
Computer Literacy, ability to operate Club Management Software
Demonstrate self discipline
Strong communications skills both oral and written
Organized and Punctual
Familiarity with fitness equipment and industry trends
Minimum experience :
Must have 1 year of experience in customer service
Computer literacy
Schedule:
Monday to Friday
Must be available to work weekends
Physical Requirements:
While performing the duties of this job, the employee is frequently required to walk and stand up to 8 hours/day and/or sitting for an extended period of time.
The employee may be required to occasionally lift, carry or move up to 25 pounds and may seldom be required to lift, carry or move 26-50 pounds.
Job Type: Part-time
Salary: $16 hourly + bonuses
Benefits:
Dental insurance
Employee discount
Health insurance
Vision insurance
Complimentary Gym Membership
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
Salary Description Salary: $16 hourly + bonuses
Receptionist-CHC - East Bakersfield Dental Center
Front desk coordinator job in Bakersfield, CA
Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient.
As we grow our team, we are looking for individuals who believe the patient is always #1.
Why work for us?
* Competitive pay which matches your abilities and experience
* Health coverage for you and your family
* Generous number of vacation days per year
* A robust wellness plan and health club discounts
* Continuing education assistance to grow and further your talents
* 403(B) plan with company matching
Intrigued? We'd love to hear from you! Please review the job details below and then click "apply."
We're looking for someone to join our team as a Receptionist- DENT who:
Under supervision of the CHC Office Manager, the CHC Receptionist performs a variety of tasks essential to the success of the clinical and administrative operations of the health center. This includes; providing excellent customer/patient services via phone and in person; referring callers to the appropriate departments; making appointments for patients according to established center protocols; assisting patients/clients with forms; pre-registration and eligibility/insurance verification. The position is considered a crucial link between the patient and the care delivered by the clinical and service staff of the center. The incumbent must work collaboratively with all clinical services staff in support of direct patient care while demonstrating excellent customer service. Patient services are a core role in the health center that requires the receptionist to serve as a point of contact with other internal and external departments, all with the goal of fostering an environment which promotes patient comfort and trust.
Essential Functions:
1. Greet and register patients as they come in.
2. Verify insurance eligibility and/or income, to determine fee schedule.
3. Check patients in and follow protocol to notify back office
4. Make appointments for patients according to written protocols.
5. Perform preliminary needs assessment of walk-in patients and schedule them for a work-in appointment according to written protocols.
6. Answer and direct all incoming calls.
7. Review daily route slips for accurate posting and billing
8. Confirm next day appointments.
9. Take patients payments and record accordingly
10. Scan documents as needed
11. Follow properly daily deposit procedures
12. Reasonable and predictable in person attendance.
13. Perform other duties as required.
You'll be successful with the following qualifications:
1. Must be High School graduate or an equivalent completion of the 12th grade.
2. At least 18 years of age.
3. A minimum of two years' experience in a healthcare setting is preferred
4. Knowledge of community; skilled in communicating with people and understanding their problems.
5. Must believe in health care with dignity for all.
Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us.
Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!