Medical Front Desk Specialist
Front Desk Coordinator job 11 miles from Bellevue
Full-time Description Job description
Check in patients for appointments and verify all demographic and insurance information
Schedule patient appointments following office protocol
Perform other clerical duties as required
Collect copays and personal payments as required
Verify insurance eligibility, deductibles and copays
Assist in medical records according to protocol and HIPAA guidelines
Requirements:
Strong customer service skills
Prefer medical office experience
Computer skills including Microsoft Office Products
Experience with electronic health records
Ability to work in a fast paced environment
Basic understanding of insurance plans, eligibility, deductibles and co-insurance
Physical Requirements AND Work Environment
Prolonged periods of sitting at a desk and working on a computer.
Must be able to work in a variety of noise levels.
Must be able to lift up to 15 pounds at a time.
Must be able to manage multiple tasks.
Must be detail oriented.
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Disability insurance
Employee assistance program
Health insurance
Paid time off
Retirement plan
Vision insurance
Schedule:
Monday to Friday
Application Question(s):
Why are you interested in this role?
Experience:
Customer service: 1 year (Preferred)
Medical office experience: 1 year (Preferred)
Work Location: In person
Front Desk Receptionist
Front Desk Coordinator job 11 miles from Bellevue
Full-time Description
We are seeking a friendly and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support.
Greet visitors and direct them to correct destination; monitor visitor access
Help with questions from visitors and store employees
Provide administrative and clerical support
Respond to emails and requests
Prepare correspondence and documentation; receive and sort mail
Schedule appointments and maintain an organized log
Organize meetings
Communicate with job applicants and assist with basic questions
Keep coffee area, conference room and visitor's area tidy
Schedule job interviews, drug tests, and orientations
Assist HR manager in hiring process
Additional projects may be assigned.
Pay: $16.00 - $22.00 per hour
Requirements
Must be professional and dependable.
1 year of experience working as a receptionist/equivalent prefered
Strong multi-tasking skills
Ability to work with a Windows PC as well as MS Office
10 key typing
Excellent customer service experience
Strong verbal and communication skills
Attention to detail as well as strong organizational skills
Patient Transfer Coordinator II
Front Desk Coordinator job 11 miles from Bellevue
Responsible to coordinate all activities and communication involved in transferring patients from one facility to another, as specified by our customers.
Essential Functions and Responsibilities include the following:
Receive physician requests from transferring facilities and coordinate patient transfer to receiving facility; coordinate all steps pertinent to a patient transfer; from intake to completion.
Professionally and accurately represent partner hospitals while developing and maintaining referral relationships with outlying facilities through consistent customer service and ease of use
Facilitate and document all communications between referring and receiving parties involved in the transfer process accurately database as it occurs, for creation of real time data
Clearly communicate and expedite ground and air transportation requests
Other duties as assigned
Additional Job Requirements
Regular scheduled attendance
Indicate the percentage of time spent traveling - 0%
Subject to applicable laws and Air Method's policies, regular attendance is an essential function of the position. All employees must follow Air Methods' employment practices and policies.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with applicable laws, Air Methods will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position.
Education & Experience
High school diploma or general education degree (GED) and two to five years' related experience and/or training; or equivalent combination of education and experience
2 to 5 years Customer Service experience preferred
Strong understanding of emergent and non-emergent situations and ability to react appropriately and professionally.
Ability to use multiple phone line system, tools, and resources in order to contact appropriate parties pertinent to transfer of patients.
Ability to stay professional and efficient in high stress situations and demonstrate excellent customer service skills with all callers; ability to relay information accurately and follow protocols as developed by each partner hospital.
Demonstrate excellent customer service skills with all callers; ability to relay information accurately and follow processes as developed by our customers
Typing speed of 30 wpm
Skills
Medical terminology knowledge, prior dealings with physicians and/or hospital processes
Excellent organizational skills, detail oriented, ability to prioritize and multi-task and meet deadlines
Excellent communication and presentation skills, both written and verbal
Strong interpersonal skills and a high degree of collaboration at all levels
Processes data within already defined procedure
Ability to be a team player with a professional attitude and communicate effectively with in small group settings
Ability to stay professional and efficient in high stress situations and demonstrate excellent customer service skills with all callers
Computer Skills
Basic Microsoft Suite, including Word, Excel, PowerPoint, and Outlook
Typing speed of 30 wpm
Certificates, Licenses, Registrations
None
Air Methods is an EEO/AA employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Minimum pay USD $18.00/Hr. Maximum Pay USD $22.00/Hr. Benefits
For more information on our industry-leading benefits, please visit our benefits page here.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Care Coordinator
Front Desk Coordinator job 11 miles from Bellevue
Vivid Clear Rx
Job Title: Vivid Care Coordinator
Department: Operations
FLSA: Non-Exempt
General Function
Responsible for the day-to-day customer service activities and support of all Vivid Clear Rx and Vivid Clear Savings Card customers. Responsible for inbound and outbound patient phone calls, documentation of patient interaction, facilitation of patient to pharmacist consultations, patient enrollment functions, and assisting with all customers needs and requests.
Reporting Relations
Accountable and Reports to: Senior Vivid Care Coordinator
Positions that Report to you: Vivid Care Coordinator(s)
Primary Duties and Responsibilities:
Responsible for inbound and outbound patient phone calls.
Facilitates patient to pharmacist consultations.
Provides assistance with all patient needs and requests.
Demonstrates expert customer service.
Uses problem solving skills to offer support to patients calling in; obtains and evaluates relevant information and provides quick resolutions to questions, concerns, and problems; provides 100% follow-up when appropriate.
Keeps records of client/customer interactions and transactions, potentially at group level.
Identifies and reports to direct supervisor on all call exceptions, positive or negative, and proposes actions, if necessary, to be taken in response to the exception.
Supports the development of methods of communication and coordination with Vivid Clear operations to ensure timely and accurate response to all exceptions and requests.
Responsible for monitoring and processing all communications and requests received via the website/instant messenger. Proactively communicates and coordinates with the appropriate personnel.
Works closely with direct supervisor to improve assigned customer experiences.
Professional Competencies:
Participates in team meetings to ensure company service objectives are being met.
Communicates all aspects that can assist the entire Company as it relates to assigned customer retention and growth.
Audits own performance and recommends objectives and standards of performance Required Qualifications.
Educational and Experience:
High school diploma or equivalent, Certified Pharmacy Technician (CPhT) Certification preferred.
Physical Requirements:
In a normal work shift the employee may be asked to lift/carry 20lbs.
In a normal work shift the employee may stand/walk approximately 1 hours.
In a normal work shift the employee sits approximately 7 hours.
Patient Care Coordinator RN
Front Desk Coordinator job 11 miles from Bellevue
Responsibilities * Completes and documents a discharge planning assessment on those patients identified by the designated screening process or upon request.Reassess the patient as appropriate and update the plan accordingly. * Facilitates the development of a multidisciplinary discharge plan engaging other relevant health team members the patient and/or patient representative and post acute care providers in accordance with the patients clinical or psychosocial needs choices and available resources.
* Oversees and evaluates the implementation of the discharge plan.
* Collaborates with the multidisciplinary team to ensure progression of care and appropriate utilization of inpatient resources using established evidence based guidelines/criteria.
* Collaborates with the healthcare team and post-acute service providers to ensure timely and smooth transitions to the most appropriate type and setting of post-acute services based upon patients clinical needs.
* Identifies risk for readmission and implements interventions to mitigate those risks for at least a 30-day period.
* Responsible for delivery of appropriate patient notifications and related documentation
* Responsible for patient education and advocacy.
Qualifications
* Graduate of an accredited school of nursing.
* Minimum two (2) years of acute hospital clinical experience
* RN license in the state(s) covered is required.
* BLS required within 3 months of hiring if located within hospital
Overview
CHI Health Immanuel, located in North Omaha just off of I-680 on 72nd Street, offers a full-service hospital, cancer center, rehabilitation center, specialty spine hospital and more. For well over a century, our commitment to serve our community inspires our staff to provide the highest quality of care to all who we have the privilege to serve.
Medical Receptionist - Downtown Omaha Urgent Care
Front Desk Coordinator job 11 miles from Bellevue
Why work for Nebraska Methodist Health System? At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care - a culture that has and will continue to set us apart. It's helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient's needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.
Job Summary:
Location: Downtown Omaha Urgent Care
Address: 306 S. 15th street Omaha, NE
Work Schedule: 12 hour shifts (10a - 10p) with rotating weekends (12p - 6p)
Greets and registers all patients upon their arrival to the clinic. Communicates to all patients, doctors, nurses, and other employees regarding schedules, insurance issues, and any other concerns that may be addressed.
Responsibilities:
Essential Functions
Registers patients for appointments by collecting and verifying patient demographics, insurance information, and other essential information to ensure accurate information is maintained for each patient.
Greets, directs, and assists patients with questions to facilitate patient care in prompt and polite manner.
Answers telephone to schedule appointments, take messages, direct calls to appropriate personnel, and handle other patient matters to ensure excellent customer service is provided within a timely manner and according to policies and procedures.
Prepares records for office visits by reviewing EMR (Electronic Medical Record)/chart contents to accelerate patient care.
Handles insurance inquires by answering questions, assisting with referrals, and completing appropriate paperwork to ensure exam charges are submitted to insurance within a timely manner.
Processes and distributes written communication and documents (forms, letters, mail) accurately.
Provides appropriate care specific to the age of the patient to ensure understanding and comfort level of treatment as outlined in the “Population Specific Criteria.”
Schedule:
Work Schedule: 12 hour shifts (10a - 10p) with rotating weekends (12p - 6p)
Job Description:
Job Requirements
Education
High School Diploma or General Educational Development (G.E.D.) required.
Experience
6 months previous customer services experience preferred.
License/Certifications
Skills/Knowledge/Abilities
Strong verbal communication skills for positive interaction with staff and customers in person and over the phone.
Skilled in operating a computer, including a computer mouse/keyboard and navigating scheduling, registration and patient care applications.
Ability to follow written and verbal instructions.
Ability to work in a diverse healthcare environment with diverse customer expectations.
Ability to work as a team.
Ability to keep patient information confidential.
Ability to read, write, and comprehend various written reports and documents.
Ability to manage multiple tasks simultaneously and efficiently.
Physical Requirements
Weight Demands
Medium Light Work - Exerting up to 35 pounds of force.
Physical Activity
Not necessary for the position (0%):
Climbing
Crawling
Kneeling
Occasionally Performed (1%33%):
Balancing
Crouching
Distinguish colors
Lifting
Pulling/Pushing
Standing
Stooping/bending
Twisting
Walking
Frequently Performed (34%-66%):
Carrying
Fingering/Touching
Grasping
Keyboarding/typing
Reaching
Repetitive Motions
Sitting
Speaking/Talking
Constantly Performed (67%-100):
Hearing
Seeing/visual
Job Hazards
Not Related:
Chemical agents (Toxic, Corrosive, Flammable, Latex)
Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
Equipment/Machinery/Tools
Explosives (pressurized gas)
Electrical Shock/Static
Radiation Alpha, Beta and Gamma (particles such as Xray, Cat Scan, Gamma Knife, etc)
Radiation NonIonizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)
Mechanical moving parts/vibrations
Rare (1%-33%)
Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) Blood or Body Fluid (BBF)
About Methodist:
Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa, more than 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891, service to our communities has been a top priority. Financial assistance, health education, outreach to our diverse communities and populations, and other community benefit activities have always been central to our mission.
Nebraska Methodist Health System is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law.
Medical Receptionist - Family Medicine
Front Desk Coordinator job 11 miles from Bellevue
Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.
Shift:
First Shift (United States of America)
Shift Details:
M-F 8:30am - 5pm
Why Work at Nebraska Medicine?
Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.
Leading Health Network Work with the region's top academic health network, partnering with UNMC to transform lives through education, research, and patient care.
Dignity and Respect: We value all backgrounds and experiences, reflecting the communities we serve.
Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs. Enjoy support for your personal growth within the organization, from those just starting their healthcare careers to those who are years down the path.
Be part of something extraordinary at Nebraska Medicine!
Serve as the first point of contact by greeting and welcoming patients and others, (in person, at the check-in desk, or via the telephone). Responsible for answering incoming calls in a professional manner, and/or checking in / out patients per established protocols. Responsible for scheduling patient appointments and registering patients.
Required Qualifications:
• Minimum of 16 years of age required.
• Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.
• Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner required.
• Demonstrated analytical, prioritization and organizational skills required.
• Demonstrated flexibility and dedication to team environment required.
• Effective communication skills required.
Preferred Qualifications:
• High school education or equivalent preferred.
• One year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) preferred.
• Nursing Assistant or Medical Assistant preferred.
• Knowledge of medical terminology preferred.
• Experience with Microsoft Office, specifically Word and Excel preferred.
• Depending on the position available, fluency in Spanish preferred.
Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status.
Opening Front Desk Part Time
Front Desk Coordinator job 47 miles from Bellevue
Job DescriptionReception work at Genesis Health Clubs! Opening the Club for members. Answering phones and checking Members in. We are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed.
You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions.
Responsibilities:
Enthusiastically greet members, prospective members, and guests
Provide a high-level of customer service to all members and effectively resolve issues
Handle front desk activities including answering phones and checking-in members
Take prospective members on tours of the facility
Ensure gym systems and processes are followed
Enforce facility rules and regulations, ensuring faciling is clean and safe
Qualifications:
Previous customer service experience preferred
Strong communication and customer service skills
Upbeat and positive attitude!
Passion for health & fitness
Basic computer proficiency
Complete our short application today!
Patient Accounts - Front Desk
Front Desk Coordinator job 47 miles from Bellevue
We always strive to make your experience at Nebraska Orthopaedic Center a friendly, comfortable, and positive one. We want you to feel you received the same high-quality care we would offer a member of your own family. At NOC, we strive to be your healing destination.
Essential Job Duties:
Book, coordinate, and reschedule patient appointments. Relay necessary messages to staff.
Greet and register patients in a prompt, pleasant, and helpful manner.
Verify patient demographic and insurance information and update in the medical record as needed.
Maintain and update current information on physicians' schedules ensuring that patients are scheduled properly.
Answer telephone, screen calls, take messages, and provide information.
Answer questions regarding patient appointments.
Oversee waiting area, coordinate patient movement, report problems and irregularities.
Maintain patient confidentiality and follow HIPAA Guidelines.
Attend meetings as required.
Desired knowledge, skills and/or other abilities:
Knowledge of clinic operating policies
Ability to effectively examine documents for accuracy and completeness
Ability to prepare records with attention to detail
Strong verbal and written communication skills
A team-player mentality and a willingness to provide support for co-workers
Self-motivated with the ability to multi-task while working in a fast pace environment
High School Diploma or GED with a minimum of one year experience in a medical office setting is preferred.
Our physicians have trained among some of the top medical experts and training facilities in the nation. We place a great deal of value on each and every opportunity we have to assist patients to regain the quality of life they deserve. Our commitment to the University of Nebraska Athletic Department (Husker Team Physicians), area high schools and recreational athletes shows our motivation to minimize an athlete's downtime so they can complete to the best of their ability.
EOE
Patient Access Specialist - Lincoln
Front Desk Coordinator job 47 miles from Bellevue
The Patient Access Specialist (PAS) is the heart of the building, and the entry point in providing the welcoming experience for all guests and their families when they call and as they arrive and lead the Springfield Clinic signature experience to all with a no-job-too-small attitude. The PAS also communicates with various ancillary departments and Care Teams to ensure smooth guest flow and high data integrity. Also responsible for the daily work schedule for a group of physicians/staff by answering the phones, obtaining records, verifying patient information, scheduling appointments, entering charges and collecting payments.
Improving efficiency and increasing customer experience will drive your success here at Springfield Clinic.
Job Relationships
Reports to the Operations Manager.
Principal Responsibilities
Answer incoming calls, identify the need of the caller, route call to appropriate area and take messages as required.
Assist guests with the check-in process, verify demographic and insurance information, and update as needed.
Proactively assists guests, members of the Care Team, and all team members providing information, direction and legendary hospitality.
Assist guests in enrolling in the FollowMyHealth (FMH) portal and educate them on how to use the portal.
Collect any patient payments and provide accurate receipt. Reconcile receipts with cash collected and complete required balancing forms in accordance with performance standards.
Refers guests with questions regarding financial liability to appropriate resource(s).
Schedule appointments for the provider according to provider group procedures, maintaining a high level of accuracy. Identify schedule capacity and analyze the availability for guest demand in order to maximize provider efficiency and schedule utilization.
Collaborate with onsite departments, and Care Team members to align scheduling effort and assist guests at first point of contact.
Document guest requests to the Care Team through EHR.
Work appropriate system reports for assigned provider/provider group.
Work office bump list, wait list, normal letters, and overdue orders for assigned provider/provider group.
Proactively identify issues with processes, policies, teamwork and technology and work to execute solutions to improve the Associate and/or guest experience.
Route emergency calls to the Care Team or TeleNurse in accordance to the emergency procedure.
Drive First Call Resolution on every inquiry by completing all necessary outreach on behalf of the guest or internal customer.
Adhere to patient service standards.
Serve as a role model of service excellence by supporting a positive front desk and/or call center atmosphere.
Complete front desk and/or call center duties with a welcoming spirit and efficiency.
Adhere to appropriate workflow processes.
Collaborate with team members to deliver an exceptional guest experience.
Demonstrate an attention to detail.
Cultivate a learning/teaching environment with team members.
Support other departments as needed.
Remain current on all departmental policies, procedures and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
Demonstrate and maintain an openness to getting the job done and assisting & supporting team meet departmental goals & objectives.
Eligible for Certified Medical Administrative Assistant (CMAA) exam within (1) year of PAS employment at Springfield Clinic.
This is voluntary growth opportunity.
Comply with the Springfield Clinic incident reporting policy and procedures.
Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
Perform other job duties as assigned.
License/Certificates
Certified Medical Administrative Assistant (CMAA) exam eligibility per the National Healthcareer Association within (1) year of PAS employment at Springfield Clinic.
The is a voluntary growth opportunity.
Education/Experience
High School graduate or GED preferred.
Comfortable with technology.
Preferred: Administrative or technical background acquired through completion of 2-3 years of college.
Preferred: Minimum one (1) year medical office experience
Knowledge, Skills and Abilities
Ability to establish and maintain meaningful and trusting relationships with associates, guests and their families.
Actively listen, empathize, and resolve the expressed and unexpressed wishes and needs of Springfield Clinic guests, their families and other members of the Springfield Clinic team.
Demonstrate a positive and professional attitude and dress at all times.
Demonstrated ability to reason, interpret and evaluate each situation to provide assistance and resolve issues.
Seek opportunities to innovate, and improve the Springfield Clinic experience for guests, their families and for team members.
Effective, proficient, and professional verbal and written communication skills. Ability to adapt communication style to suit different audiences of various diversities and abilities.
Ability to effectively multitask under pressure with accuracy in a fast-paced environment.
Excellent attendance.
Demonstrates intermediate computer skills and knowledge of computer software programs.
Treat every interaction as an opportunity to make an impact and deliver excellence.
Working Environment
Office type environment requiring frequent fluctuations between sitting and standing.
PHI/Privacy Level
HIPAA1
Part Time Front Desk
Front Desk Coordinator job 11 miles from Bellevue
←Back to all jobs at Holiday Inn Express & Suites Omaha Downtown - Airport Part Time Front Desk
Join the Holiday Inn Express - Downtown Omaha team as a Part-Time Front Desk Agent!
*Must have Driver License*
Interested in Growing Your Career in the Hospitality Business? Holiday Inn Express - Downtown Omaha is looking for a friendly and energetic person to join our team as a Part-Time Front Desk, offering support to help guests start their day off right!
We Will Count on You to…
Welcome guests and provide attentive support to their requests
Guest Check-In and Check-Out
Customer Service Excellence
Reservation Management
Communication and Coordination
Maintaining Front Desk Operations
We Are All-In for You!
A positive team environment!
Excellent management support
Competitive pay, employee room rates, and discounts
A new, modern, and beautiful hotel
Great opportunities for career advancement
Let's Get Together! Apply in the following ways...
Apply on this site!
Stop by the property directly at 2431 Farnam Street and fill out an initial job application!
Check out our Careers Page! ***************************
Anant is an Equal Opportunity Employer and does not discriminate against any individual based on race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors prohibited by applicable law.
Please visit our careers page to see more job opportunities.
Medical Receptionist
Front Desk Coordinator job 47 miles from Bellevue
Want a better job? You have a lot of reasons to apply with us.
• We offer daytime hours and a steady work schedule. Be home for dinner.
• No workdays on major holidays.
• Ample paid time off - that we encourage you to use!
• Wear [free] comfy scrubs to work!
• Modern offices; friendly people!
We have a passion for providing the highest quality healthcare to our patients and their families, and a strong reputation for being a great place to work. Join us!
WHO WE ARE:
Complete Children's Health is Lincoln's most innovative pediatric practice. More than 130 employees strong and continually growing!
OUR COMMUNITY:
CCH has four locations to serve Lincoln, spread across all four corners of the city. Lincoln is a growing community with great schools, affordable housing, and ever-expanding restaurants and entertainment options. In fact, Lincoln has been consistently ranked as one of the happiest cities in the US.
THE OPPORTUNITY:
Our receptionists are valued as the face of our practice. As a medical receptionist in a thriving pediatric environment, you will:
• Cheerfully welcome patients and their families to our practice
• Verify important information: Insurance details, patient register, and any other pertinent information
• Work alongside nurses and staff to ensure patients receive care in a timely manner
• Schedule patients appointments
• Maintain patient accounts by obtaining, recording, and updating patient information
• Maintain office supplies and forms needed at the front desk
• Support our mission to reduce paper and waste - we are working really hard at this!
• Scan, file, and fax documents with accuracy
• Improve our patient experience by keeping the front and waiting areas clean and organized
• We're proud to offer this as a full time position. If you're interested in opportunities at any of our four Lincoln locations, you are encouraged to apply!
WHY YOU SHOULD APPLY:
• You have a leader mentality, and you want a role that you can take ownership of. This is it!
• You're looking for an employer that prioritizes work-life balance and a predictable schedule.
• Like where you come to work everyday!
• A comprehensive benefits package, including health insurance, generous PTO, 401(k), and more!
Requirements
You must possess a high school diploma or equivalent to be considered for this role. This a role in a fast-paced healthcare office, and we look for a variety of skills and attributes in our receptionists, including:
• A customer service orientation
• Strong attention to detail
• Fantastic oral and written communication skills
• High comfort level with computers, phones and other technology
• Excellent time management abilities
• A professional, kid-friendly demeanor
We are an Equal Opportunity Employer.
Front Desk Agent
Front Desk Coordinator job 11 miles from Bellevue
The Doubletree Omaha is looking for talented individuals with a hospitality attitude who truly want to make a difference every day! If you are looking to make a difference, we want to talk to you!
We are currently seeking experienced and enthusiastic candidate(s) for our Front Desk Agent with a true passion for the hospitality industry to join our TEAM! You will serve as a brand ambassador through every interaction with guests and be a member of our exceptional TEAM, ensuring guest satisfaction. Welcoming and ensuring guests feel right at home, making their stay with us memorable. Personality, integrity, passion for customer service, determination for career growth, and overall attitude are the most important to us. We are dedicated to thoroughly training & developing our team into hotel leaders through interactive teamwork in a positive work environment!
DAILY TASKS:
Check-in and check-out hotel guests in a confident, professional, and friendly manner.
Initiate courtesy call after check-in to ensure guest is satisfied with accommodations as well as offer any assistance.
Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Provide gracious and efficient telephone service as it relates to general PBX services. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information.
Review arrivals noting special requests and blocking rooms as necessary for VIP and group arrivals.
Complete all items as listed on shift checklists.
Bucket checks to be performed by each shift to verify data as it pertains to guest information, reservation details, and adequate payment authorization.
Ensure proper credit card procedures are followed at all times to include credit card swipe and guest signature on registration slip.
Adhere to all cashiering procedures by verifying your bank is accurate and balanced at both the beginning and end of your shift. Print closing reports to verify all cash and credit card transactions during a given shift.
Advise guest of any messages, mail, faxes, etc. received for them.
Communicate all services and amenities offered to guests by the hotel.
Communicate VIP arrivals to designated personnel for escort and delivery of amenities.
Take, record, and relay messages accurately, completely and legibly.
Accept, record, and deliver all wake-up call requests.
Communicate pertinent guest information to designated departments/personnel (i.e. housekeeping for special requests or IRD for amenity delivery).
Meet with previous Front Desk shift to review hotel status, log-book information, and pass on items.
Provide Concierge service - fluent knowledge of local restaurants, special events, city attractions, and guest amenities.
Knowledgeable of hotel fire and emergency procedures as well as all emergency exits and evacuation routes.
Keep the front desk as well as lobby areas clean and well organized.
Assist with reservations calls in a professional manner.
Legibly document and dispatch all guest requests and maintenance needs in the guest request manifest log and submit to the manager.
KNOWLEDGE, SKILLS & ABILITIES
Prior Hilton hospitality experience preferred
Prior customer service experience preferred
Ability to read, listens, and communicates effectively in English, both verbally and in writing.
Ability to access and accurately input information using a computer system.
MUST have prior front desk experience
BENEFITS:
Dental
Medical
Vision
Paid Sick Time
Paid Vacation
Paid Holidays
Birthday Pay
Life Insurance
401-K
Room discounts
Free Hot Meals per shift
Flexible Schedules
Fast Paced work environment
Travel Perks & Benefits
Recognition & Rewards
Growth Opportunities
Equal Employment Opportunity
Doubletree Omaha does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is the intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
Front Desk Agent - Weekends required
Front Desk Coordinator job 11 miles from Bellevue
←Back to all jobs at EVEN Hotels Front Desk Agent - Weekends required
Keep Active Host | Front Desk Agent
At EVEN Hotels, our core mission is to Enable Wellness in Travel. We provide a thoughtful lifestyle offering for travelers seeking more options to stay healthier and balanced away from home. Our hotels and wellness-savvy colleagues offer guests a best-in-class fitness experience, healthier food options, and flexible working spaces. We inspire our guests to stay on track with their wellness routines so they can be at their best and achieve more. This position is 7am - 3pm & 3pm - 11pm. It includes every weekend.
As a member of the EVEN Hotels team, you'll bring your passion for wellness, encouraging others, and building connections with every interaction:
Inspire our guests to stay on track with wellness while on the road
Enliven Wellness through our passion, knowledge, and resources available to ensure balance and holistic well-being
Be Encouraging by recognizing our guests' achievements and offering positive words of encouragement and suggestions
Get Personal to understand our guest's wellness goals and help them maximize their wellness journey while traveling
Keep Active Host - Position Highlights
Deliver superior customer service to ensure guests are taken care of by delivering a guest experience that is unique and brings the EVEN Hotels brand to life
Deliver Core Guest Services greet EVEN Hotels guests with the signature greeting, provide hand towel and water, registration/check-in/out luggage assistance, guest services, and support, and familiarization with hotel facilities
Support wellness by engaging guests with expertise at the Wellness Wall and Athletic Studio, and cross-train as an Eat Well Host
Your Day to Day
Welcome and provide personal recognition promptly and professionally to guests upon arrival
Offer each guest a welcome drink upon arrival, complete the check-in transaction efficiently, describes the hotel services, and demonstrate the Wellness Wall and applicable guests mobile device applications
Interact with guests to discover their wellness needs and offers options to help guests make healthier choices during their stay
Upsell and Enroll new guests into IHG Rewards Club program
Extend invitations to hotel wellness programs and best support the guest's wellness routines
Monitor Athletic Studio, keeps equipment clean, and ensure fresh water is available at all times
Demonstrate proper use of fitness equipment as requested
Answer phones in a prompt and courteous manner
Operate the retail sundry sales area and keep shelves stocked and organized
Ensure billing instructions and guest credit for compliance with hotel credit policy and ensure all transactions are handled in a secure manner
Process cash and credit card transactions according to standard operating procedures, including posting all charges, completing cashier and other reports, preparing deposits, and counting/securing assigned bank
What We Offer
401(k) with match
Dental insurance
Employee IHG Room Discounts
Life insurance
Paid time off
Vision insurance
Fun & Energetic work culture
Employee Rate Genesis Gym Membership
Team Wellness
Focus on People
Share own wellness journey with colleagues and guests
Leverage the support of other team members and departments to enhance the guest experience
Communicate and coordinate with other departments to provide and receive insight about guest needs, requests, and complaints
Anant is an Equal Opportunity Employer
Anant is an Equal Opportunity Employer and does not discriminate against any individual based on race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors prohibited by applicable law.
Anant Enterprises
Anant is an industry leader in hotel development, construction in the Midwest and owns and manages 10 hotels in Nebraska. Our hotel brands include Aloft, EVEN Hotel, Holiday Inn, Holiday Inn Express, and Fairfield Inn & Suites. We believe in our core values of Integrity, Transparency, and Having Fun! To learn more about us, check out our website at *******************
Please visit our careers page to see more job opportunities.
Front Desk Agent- 3pm-11pm
Front Desk Coordinator job 11 miles from Bellevue
We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Skills
Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Experience with hotel reservations software, like OPERA PMS
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
Front Desk Agent - Part Time
Front Desk Coordinator job 11 miles from Bellevue
Property Description
At The Cottonwood, we're more than just a boutique hotel - we're a proud team of passionate people who care deeply about what we do, how we do it, and the impact we make in our community. Located in Omaha's vibrant Blackstone District, where history continues to come to life, our hotel stands as a modern icon with a deep-rooted legacy. Once the historic Blackstone Hotel, The Cottonwood has become a local gem, blending timeless elegance with contemporary style. Known for its stylish charm, state-of-the-art amenities, and a level of service that continually raises the bar in the hospitality industry, our hotel stands as a tribute to the past, refreshed for a new era.
Joining our team means stepping into an environment where creativity is celebrated, ideas are welcomed, and every role plays a key part in creating unforgettable guest experiences. Whether you're welcoming guests at the front desk, crafting cocktails in our bar, or supporting behind the scenes, your work matters - and it's appreciated. We're proud of who we are: a team that works hard, supports one another, and genuinely loves what we do. We believe hospitality should feel personal, and that starts with how we treat each other. Here, you'll find a collaborative, uplifting culture where you're encouraged to grow, shine, and make a difference.
If you're looking for more than just a job - if you want to be part of a place that feels like home, where your talents are valued, and your passion has a purpose - then we'd love to meet you. Come join us at The Kimpton Cottonwood Hotel and be part of a team that's redefining hospitality in Omaha - one guest, one moment, and one great team member at a time.”
Overview
Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive.
Summary:
Provide exceptional customer service, creating a positive first impression for guests
Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency
Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy
Assist guests with recommendations and information about local attractions, dining options, and hotel amenities
Collaborate with other departments to ensure seamless guest experiences
Maintain a clean and organized front desk area
Handle cash and credit card transactions accurately
Demonstrate a strong attention to detail and a proactive approach to guest satisfaction
Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay. Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service!
Qualifications
Previous experience in a customer service role, preferably in a hotel or hospitality environment
Excellent communication and interpersonal skills
Previous cash handling experience required
Strong problem-solving abilities and the ability to remain calm under pressure
Proficiency in computer systems and knowledge of hotel property management software
Outstanding organizational and multitasking skills
Availability to work flexible schedules, including evenings, weekends, and holidays
High School diploma or equivalent
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Patient Access Professional I - Registration - Full Time - Days
Front Desk Coordinator job 36 miles from Bellevue
Why work for Nebraska Methodist Health System? At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care - a culture that has and will continue to set us apart. It's helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient's needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.
Job Summary:
Work Schedule: Works 32 hours a week with varied hours with every third weekend rotation working 10:00 a.m. to 10:00 p.m.
Registers and dismisses patients in a courteous and timely manner. Creates accurate patient records during the registration process through verification of patient demographics, financial, and visit information. Electronically verifies payer source/eligibility, patient financial responsibility, and performs point of service collections, as appropriate. Makes referrals to financial counselor, as appropriate. Ensures a high level of customer service accordance to the mission and vision of the organization. The Patient Access Professional follows EMTALA guidelines when registering patients in the Emergency Department.
Responsibilities:
Essential Functions
Greets patients professionally and utilizes triage guidelines to alert clinical team members of urgent situations.
Follows EMTALA guidelines when registering in the Emergency Department.
Follows Code Triage Process as defined by the clinical staff.
Effectively deals with anxious and agitated people in a calm, professional manner.
Verbally de-escalates patients and/or family/friends upset with situation/services/requests.
Performs registration and insurance verification accurately and in a timely manner, ensuring all demographic and payer information is correct in accordance with policies and procedures.
Follows EMTALA guidelines when registering in the Emergency Department.
Collects patient identification information to create a “quick registration”.
Notifies triage clinical team member of patient arrival and chief complaint.
Following EMTALA guidelines, collaborates with the clinical team to identify the appropriate time when the patient condition has stabilized to proceed to the patient bedside to complete the registration process.
Collects and updates patient demographic information and photo IDs in the electronic registration record. Goes to the patient bedside if needed to complete the registration process.
Verifies insurance eligibility using electronic work queues and updates the electronic registration record and scans insurance cards into registration record.
Completes Medicare Secondary Payer questionnaire and other payer specific documents as required.
Reviews and signs admission paperwork with patient/patient representative.
Utilizes the translation services, as needed, to ensure accurate data collection.
Gives patients/representatives copies of all signed documents as appropriate.
Advises patient of financial responsibility in a respectful and courteous manner and performs point of service collections according to policy.
Communicates patient financial responsibility.
Reviews patient financial estimates and liability waivers, as appropriate and adds completed documents to the patient registration record. Gives patient/representative a copy of the financial liability document(s).
Attempts collection of co-pays or other patient financial responsibilities on all encounters as appropriate. Documents collection attempts and reason collection attempt failed. Meets or exceeds POS Collection goals.
Processes and manages payments/collections appropriately and securely in accordance with policy. Notifies supervisor of any cash discrepancies in a timely manner.
Refers patients to the Patient Financial Counselors, as appropriate and upon request.
Schedule:
Works 32 hours a week with varied hours with every third weekend rotation working 10:00 a.m. to 10:00 p.m.
Job Description:
Job Requirements
Education
High school diploma, General Educational Development (G.E.D.) or equivalent preferred.
Experience
Previous health care registration, customer service, insurance or billing experience required.
Medical terminology preferred.
License/Certifications
Requires the ability to provide transportation to other campus locations within a reasonable timeframe.
American Heart Associate or American Red Cross Basic Life Support (BLS) preferred.
Skills/Knowledge/Abilities
Requires the knowledge of phone etiquette, and understanding of some medical terminology.
Strong computer skills required.
Ability to open and navigate Outlook, attachments in Word and Excel, and utilize a scanner and copier.
Requires the skills in basic mathematics to support collections of payments: including addition, subtraction, multiplication and division.
Requires the ability to work independently, and to collect data from patients that is required for entry into the system.
Requires the ability to multitask, with strong attention to details of registration process.
Requires the ability to relate to patients in a kind, courteous and helpful manner.
Requires the ability to relate to fellow workers, in all departments of hospital, and deal with people in a crisis situation.
Ability to transport/escort patients, and guests/family members to appropriate locations via stairs, elevators or ramps.
Ability to communicate with others through a glass barrier.
Physical Requirements
Weight Demands
Medium Work - Exerting up to 50 pounds of force.
Physical Activity
Not necessary for the position (0%):
Climbing
Crawling
Kneeling
Occasionally Performed (1%-33%):
Balancing
Carrying
Crouching
Distinguish colors
Grasping
Lifting
Pulling/Pushing
Standing
Stooping/bending
Twisting
Walking
Frequently Performed (34%-66%):
Fingering/Touching
Keyboarding/typing
Reaching
Repetitive Motions
Sitting
Speaking/talking
Constantly Performed (67%-100%):
Hearing
Seeing/Visual
Job Hazards
Not Related:
Chemical agents (Toxic, Corrosive, Flammable, Latex)
Equipment/Machinery/Tools
Explosives (pressurized gas)
Electrical Shock/Static
Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)
Mechanical moving parts/vibrations
Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat Scan, Gamma Knife, etc)
Occasionally (34%-66%):
Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF)
Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
About Methodist:
Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa, more than 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891, service to our communities has been a top priority. Financial assistance, health education, outreach to our diverse communities and populations, and other community benefit activities have always been central to our mission.
Nebraska Methodist Health System is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law.
Medical Front Desk Specialist
Front Desk Coordinator job 11 miles from Bellevue
Description:Job description
Check in patients for appointments and verify all demographic and insurance information
Schedule patient appointments following office protocol
Perform other clerical duties as required
Collect copays and personal payments as required
Verify insurance eligibility, deductibles and copays
Assist in medical records according to protocol and HIPAA guidelines
Requirements:
Strong customer service skills
Prefer medical office experience
Computer skills including Microsoft Office Products
Experience with electronic health records
Ability to work in a fast paced environment
Basic understanding of insurance plans, eligibility, deductibles and co-insurance
Physical Requirements AND Work Environment
Prolonged periods of sitting at a desk and working on a computer.
Must be able to work in a variety of noise levels.
Must be able to lift up to 15 pounds at a time.
Must be able to manage multiple tasks.
Must be detail oriented.
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Disability insurance
Employee assistance program
Health insurance
Paid time off
Retirement plan
Vision insurance
Schedule:
Monday to Friday
Application Question(s):
Why are you interested in this role?
Experience:
Customer service: 1 year (Preferred)
Medical office experience: 1 year (Preferred)
Work Location: In person
Requirements:
Medical Receptionist - Inflammatory Bowel Disease Center
Front Desk Coordinator job 11 miles from Bellevue
Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.
Shift:
First Shift (United States of America)
Medical Receptionist
Join a National Leader in IBD Care and Research!
The Frederick F. Paustian Inflammatory Bowel Disease Center at UNMC and Nebraska Medicine is the first of its kind in Omaha, dedicated exclusively to the care and advancement of treatment for Crohn's disease and ulcerative colitis. Founded through a generous 2015 gift from Omaha philanthropists Ruth and Bill Scott, the center was established with the vision of becoming one of the nation's leading hubs for IBD treatment, research, and innovation.
Our interdisciplinary team includes expert physicians, Advanced Practice Providers, a dedicated dietitian, psychologist, and specialized nursing staff-all working together to provide comprehensive, patient-centered care. As a part of our team, you'll be joining a dynamic and collaborative environment where cutting-edge research and compassionate care go hand in hand.
Be part of a transformative mission to shape the future of IBD treatment-right here in Omaha.
If you have questions about applying for the Medical Receptionist, please contact Jana Whitmarsh at **************************
Details
Part time 20 hours, benefit eligible
Monday 8-4, Tuesday 8-4, Wednesday 8-12
Why Work at Nebraska Medicine?
Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.
Leading Health Network Work with the region's top academic health network, partnering with UNMC to transform lives through education, research, and patient care.
Diversity and Inclusion We value diverse backgrounds and experiences, reflecting the communities we serve.
Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs.
Be part of something extraordinary at Nebraska Medicine!
Duties: Medical Receptionist
Serve as the first point of contact by greeting and welcoming patients and others, (in person, at the check-in desk, or via the telephone). Responsible for answering incoming calls in a professional manner, and/or checking in / out patients per established protocols. Responsible for scheduling patient appointments and registering patients.
Required Qualifications: Medical Receptionist
• Minimum of 16 years of age required.
• Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.
• Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner required.
• Demonstrated analytical, prioritization and organizational skills required.
• Demonstrated flexibility and dedication to team environment required.
• Effective communication skills required.
Preferred Qualifications: Medical Receptionist
• High school education or equivalent preferred.
• One year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) preferred.
• Nursing Assistant or Medical Assistant preferred.
• Knowledge of medical terminology preferred.
• Experience with Microsoft Office, specifically Word and Excel preferred.
• Depending on the position available, fluency in Spanish preferred.
Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status.
Medical Receptionist - OBGYN
Front Desk Coordinator job 11 miles from Bellevue
Why work for Nebraska Methodist Health System? At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care - a culture that has and will continue to set us apart. It's helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient's needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.
Job Summary:
Location: Methodist Physicians Clinic - OBGYN
Address: 717 N 190th Plaza Elkhorn, NE
Work Schedule: Monday through Friday, 8am - 5pm
Communicates to all patients, doctors, nurses, and other employees regarding schedules, charts, insurance issues, and any other concerns that may be addressed. Greets and registers all patients upon their arrival to the clinic.
Responsibilities:
Essential Functions
1. Registers patients for appointments by collecting and verifying patient demographics, insurance information, and other essential information to ensure accurate information is maintained for each patient.
2. Greets, directs, and assists patients with questions to facilitate patient care in prompt and polite manner.
3. Answers telephone to schedule appointments, take messages, direct calls to appropriate personnel, and handle other patient matters to ensure excellent customer service is provided within a timely manner and according to policies and procedures.
4. Prepares records for office visits by reviewing EMR (Electronic Medical Record)/chart contents to accelerate patient care.
5. Handles insurance inquires by answering questions, assisting with referrals, and completing appropriate paperwork to ensure exam charges are submitted to insurance within a timely manner.
6. Processes and distributes written communication and documents (forms, letters, mail) accurately.
7. Provides appropriate care specific to the age of the patient to ensure understanding and comfort level of treatment as outlined in the “Population Specific Criteria.”
Schedule:
Work Schedule: Monday through Friday, 8am - 5pm
Job Description:
Job Requirements
Education
High School Diploma or General Educational Development (G.E.D.) required.
Experience
6 months previous customer services experience preferred.
License/Certifications
N/A
Skills/Knowledge/Abilities
Strong verbal communication skills for positive interaction with staff and customers in person and over the phone.
Skilled in operating a computer, including a computer mouse/keyboard and navigating scheduling, registration and patient care applications.
Ability to follow written and verbal instructions.
Ability to work in a diverse healthcare environment with diverse customer expectations.
Ability to work as a team.
Ability to keep patient information confidential.
Ability to read, write, and comprehend various written reports and documents.
Ability to manage multiple tasks simultaneously and efficiently.
Physical Requirements
Weight Demands
Medium Light Work - Exerting up to 35 pounds of force.
Physical Activity
Not necessary for the position (0%):
Climbing
Crawling
Kneeling
Occasionally Performed (1%33%):
Balancing
Crouching
Distinguish colors
Lifting
Pulling/Pushing
Standing
Stooping/bending
Twisting
Walking
Frequently Performed (34%-66%):
Carrying
Grasping
Keyboarding/typing
Reaching
Repetitive Motions
Sitting
Speaking/Talking
Constantly Performed (67%-100):
Hearing
Seeing/visual
Job Hazards
Not Related:
Chemical agents (Toxic, Corrosive, Flammable, Latex)
Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
Equipment/Machinery/Tools
Explosives (pressurized gas)
Electrical Shock/Static
Radiation Alpha, Beta and Gamma (particles such as Xray, Cat Scan, Gamma Knife, etc)
Radiation NonIonizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)
Mechanical moving parts/vibrations
Rare (1%-33%)
Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) Blood or Body Fluid (BBF)
About Methodist:
Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa, more than 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891, service to our communities has been a top priority. Financial assistance, health education, outreach to our diverse communities and populations, and other community benefit activities have always been central to our mission.
Nebraska Methodist Health System is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law.