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Front desk coordinator jobs in Bethlehem, PA

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  • Front Desk Receptionist

    Eyecare of The Valley, PC

    Front desk coordinator job in Emmaus, PA

    We are seeking a part time/per diem front desk receptionist. Primarily for our Pennsburg and Emmaus offices, but willing to cover in the Quakertown office. There are regular weekly hours available as well as per diem hours to cover time off. Responsibilities include greeting patients, verifying demographic and insurance information, post exam charges, verifying insurance eligibility and obtaining authorizations and referrals, answer phones, schedule appointments, basic office duties. Previous medical receptionist experience preferred but not necessary. You must have strong organizational skills and be able to thrive in a fast-paced environment. Salary is based upon experience.
    $26k-34k yearly est. 30d ago
  • Pt/Ot Front Desk Coordinator

    OAA Orthopaedic Specialists 4.2company rating

    Front desk coordinator job in Allentown, PA

    Job Details Allentown, PA Full Time DayDescription Summary: The Front Desk Coordinator will provide clerical support for the day-to-day activities of our orthopaedic rehabilitation facility through coordination of patient care across all specialties. The Front Desk Coordinator will provide exceptional customer service to the physical and occupational therapy patients of OAA Orthopaedic Specialists. Essential Functions: Demonstrates excellent customer service with patients and visitors, both in-person and on the phone Immediately greets and directs patients and visitors Schedules appointments in the electronic medical record. Answers telephone calls promptly and courteously. Utilizes resources to contact patients to reschedule appointments as needed Completes a full, accurate patient registration utilizing the electronic check-in program Completes patient check-out procedures including collecting payment, scheduling follow up appointments, and providing patient with instructions as needed Verifies, updates, and maintains accurate patient insurance information Coordinates referrals for patients through insurance and other physician offices Assists with insurance verification, authorizations, referrals, and patient eligibility, as needed Reviews accounts of scheduled patients for balances and expired referrals and addresses with patient for resolution Collects co-payment and balances from patients and reconciles daily cash report Collects payment for durable medical equipment and files appropriate paperwork Receives medical records requests and disability forms Records patient communications within the electronic medical record Trains and mentors new Front Desk Coordinators Other duties may be assigned Qualifications Qualifications High school diploma and one to three years related experience and/or training; or equivalent combination of education and experience Computer experience required Knowledge of third-party insurance preferred Previous medical office experience preferred Excellent verbal communication skills Prior customer service experience
    $29k-35k yearly est. 60d+ ago
  • Medical Office Receptionist

    Lifestance Health

    Front desk coordinator job in Walnutport, PA

    At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values * Belonging: We cultivate a space where everyone can show up as their authentic self. * Empathy: We seek out diverse perspectives and listen to learn without judgment. * Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. * One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Job Summary: The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Compensation: $20.00 - $21.00/hour, plus quarterly bonus/incentive potential Location: 510 Walnut St, Philadelphia, PA 19106 Duties/Responsibilities: Operational Excellence: * Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. * Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. * General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. * Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: * Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. * Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. * Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. * Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. * Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. * Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. * Collect all in-person and telehealth co-payments and account balances at the time of service. * Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: * Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. * Coordinate with clinicians pertaining to any additional patient questions. * Support clinician schedules by auditing for appointment accuracy. * Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: * Ability to multitask and prioritize duties to support delivery of high-quality patient experience. * Ability to work independently and as a team member. * Strong communication skills, both written and verbal. * Proficient in using Computer Software Applications (Microsoft Office & EMRs) * Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: * High School or equivalent required, associates/bachelor's degree, preferred. * 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. Physical Requirements: * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. #LI-SB1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
    $20-21 hourly 1d ago
  • Front Desk Receptionist - Allergy

    E.N.T. Specialty Partners

    Front desk coordinator job in Easton, PA

    Job Details Experienced SPA Easton Allergy - Easton, PA Full Time High School None Day Admin - ClericalFront Office Receptionist About Us: ENT Specialty Partners (ESP) provides unparalleled strategic, financial, and operational support to partnering ear, nose, and throat practices. We collaborate with clinics that provide a wide range of services in otolaryngology - head and neck surgery, audiology, allergy, facial plastic surgery, pulmonology, and physical therapy. Guided by excellence, service, principles, and innovation, ESP aims to become the foremost provider of ENT services in the country. Our dynamic team prioritizes people and fosters a collaborative community of healthcare professionals delivering exceptional employee and patient care. About the Role: As the Front Desk Receptionist, you will be the first point of contact for patients, creating a warm and welcoming experience while managing essential administrative duties. Key responsibilities include checking patients in and out, scheduling appointments, answering phone calls, processing point-of-service collections, and supporting daily front desk operations. You will also be responsible for maintaining a clean and organized reception area. What You'll Do: Greet and check in patients; ensure timely patient flow. Manage multiple phone lines and scheduling systems. Receive referrals and contact patients for scheduling. Provide patients with visit information, estimated charges, and required documentation. Verify patient ID and insurance; assist with forms and billing questions. Collect and record payments (copays, co-insurance, deductibles, and balances). Schedule, reschedule, and confirm appointments. Maintain accurate and up-to-date patient records and demographics. Keep reception and waiting areas clean, organized, and sanitized. Assist patients in distress and monitor the waiting area for safety. Contribute to team efforts by performing additional tasks, as requested. Responsibilities may evolve, and additional duties may be assigned as needed. As with any dynamic clinical setting, responsibilities may evolve to meet the changing needs of the clinic and support overall team success. Qualifications Qualifications & Requirements: High school diploma or GED required; prior experience preferred but not required. Strong communication, active listening, and time management skills. Highly organized, detail-oriented, and able to manage multiple priorities. Strong customer service skills with proficiency in office software (e.g., MS Office, Teams) and scheduling systems. Behavioral Expectations: Demonstrate a positive attitude, compassionate care, professionalism, confidentiality, accuracy, and teamwork. Ability to remain focused for extended periods and manage multiple tasks efficiently. Ability to work independently or as part of a team, adapt to change, and maintain a professional appearance and demeanor. Work Environment & Physical Expectations: On-site, clinical office setting. Monday-Friday, daytime schedule; occasional after-hours meetings may be required. Ability to sit for extended periods, move throughout the office as needed, and perform light lifting; manual dexterity required for frequent computer and phone use. Why ESP? We offer competitive compensation and a full range of benefits, including: Medical, dental, and vision insurance 401(k) with Safe Harbor contribution Paid time off and holidays Optional short- and long-term disability Voluntary life and accident insurance Additional benefits including legal support, EAP, and more A collaborative, values-driven culture focused on growth and innovation.
    $27k-34k yearly est. 60d+ ago
  • Front Desk Receptionist

    Pa Foot and Ankle Associates

    Front desk coordinator job in Easton, PA

    Job DescriptionBenefits: Retirement Plans Paid Time Off/Holiday Pay Short-Term & Long-Term Disability Life and AD&D Insurance Health, Dental, and Vision Insurance 401(k) matching Pace Foot and Ankle Centers, PLLC is committed to the well-being of our valued employees, offering a wide range of voluntary benefits. Company Overview At Pace Foot and Ankle Centers, PLLC you are our most valuable asset! Our healthcare team is dedicated to the art and science of advanced foot and ankle treatments. For our employees and patients, our goal is to incorporate our extensive training and knowledge into a rewarding healthcare experience. We value communication and teaching. Job Summary The Patient Representative works on improving the quality of the patients experience at all encounters and is responsible for answering patient calls, scheduling appointments, and assisting the patient with their current needs. Responsibilities Registering patients into EMR system Collecting Insurance information and scanning into the chart Scheduling patient appointments Collecting copays and any past-due balances Greet patients professionally both in person and on the phone Optimizing provider schedules and patient satisfaction with efficient scheduling Effectively answering patient questions and concerns Qualifications High school graduate or equivalent required. Excellent customer service and interpersonal skills. General computer experience with data entry is required. The ability to multitask effectively. Medical insurance background preferred. Knowledge of medical terminology is preferred. Attention to detail
    $27k-34k yearly est. 27d ago
  • Front Desk

    Guardian Dentistry Partners

    Front desk coordinator job in Lynn, PA

    We are looking for a dynamic, experienced Front Desk to join our fast-growing team. We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you'll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you. Primary Job Responsibilities: Completes daily insurance verifications for all scheduled patients Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit. Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone Confirm all future appointments Assist patients with billing questions Submit Insurance Claims with proper attachments and narratives. Follow-up with unscheduled recare/treatment appointments. Qualifications: 2-3 years experience preferred Associates Degree preferred Outstanding professionalism, high moral standards, and a self-motivated work ethic Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients Driven personality to want to strive to be the best in your profession and provide the best care for our patients. Compensation & Benefits: Guaranteed Hourly Rate ($16-$18/hr) 401k Program: with matching contributions Benefits: (offered at 30 hours or more) Competitive health, dental, and vision plan Life Insurance and Disability Insurance Flexible Schedules FLSA Status: Non-Exempt We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.
    $16-18 hourly Auto-Apply 50d ago
  • Member Services Front Desk Part Time

    Cornerstone Clubs 4.4company rating

    Front desk coordinator job in New Hope, PA

    Job DescriptionCornerstone Clubs, premier Health and Wellness Facility in Central Bucks County, is looking for a part-time Member Services Representative to work at our front dest at our New Hope location. This position musr be able to work weekends and evening shifts. This is a year round position. **Not accessible by public transportation. Greeting members in a friendly manner and answering any questions about membership or classes Must be reliable and on time. Answering telephones In-processing members and accurately entering information into the computer system Must be able to multi-task and maintain a positive customer service attitude at all times Must have working knowledge of computers Attention to detail, especially on paperwork and entering information into the computer system Any other tasks as needed including sweeping floors, keeping areas neat, making follow-up calls to members and prospective members, reports, filing, etc. Physical Requirements: Stand entire shift (from 4-8 hours per day). Bending, stooping, climbing, squatting and reaching below knees and overhead for up to 2 hours per shift.
    $29k-35k yearly est. 4d ago
  • Front Desk Coordinator

    Lords and Ladies Salon and Medical Spa-Gilbertsville 3.8company rating

    Front desk coordinator job in Gilbertsville, PA

    Job Description: Front Desk Coordinator The Front Desk Coordinator serves as the first point of contact for all guests and plays a key role in creating a welcoming, organized, and professional salon and spa experience. This role is responsible for managing appointments, supporting service providers, handling transactions, and maintaining a positive and efficient front desk environment. Essential Duties and Responsibilities Greet guests warmly and professionally upon arrival and departure Answer phones, respond to inquiries, and book appointments using the salon software system Confirm appointments and manage daily scheduling to maximize productivity and guest satisfaction Handle guest check-ins and check-outs, including retail sales and payment processing Maintain a clean and organized front desk and lobby area Support the service team by monitoring appointment flow and communicating updates Promote and educate guests on retail products, service packages, and promotions Resolve scheduling conflicts or guest concerns with a solution-oriented mindset Assist with inventory tracking and receiving deliveries as needed Represent Lords & Ladies with professionalism in appearance, tone, and communication Participate in ongoing training, meetings, and company events Minimum Qualifications High school diploma or equivalent Previous customer service or front desk experience preferred Strong communication and interpersonal skills Ability to multitask in a fast-paced environment Proficient with computers and scheduling systems (training provided) Professional appearance and demeanor Availability to work a flexible schedule, including evenings and weekends Physical Requirements Ability to sit or stand for extended periods Ability to lift and carry up to 25 lbs (retail boxes, inventory items) Frequent use of hands for typing, phones, and handling products Comfortable working in a salon environment with exposure to beauty products Work Environment Client-focused, high-energy salon and medical spa Fast-paced front desk area with high guest interaction Collaborative team environment with professional standards Encouraged to build strong client relationships and support salon goals Benefits and Compensation Competitive hourly pay starting at $12 and above depending on experience and full time or part time. Short- and long-term disability (Depending on Full Time) Paid time off (PTO) (Depending on Full Time) Opportunities for growth and advancement Simple IRA Options (If Eligible via Handbook) About Lords & Ladies For over 40 years, Lords & Ladies Salon and Medical Spa has built a reputation for excellence through our commitment to guest service, professional education, and brand integrity. Our team is passionate about beauty, wellness, and creating lasting relationships with our clients and community. Equal Employment Opportunity Lords & Ladies Salon and Medical Spa is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, gender, age, disability, sexual orientation, or any other protected category under federal, state, or local laws. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact *************************. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.
    $12 hourly 30d ago
  • Front Office Coordinator

    Family Allergy & Asthma 3.4company rating

    Front desk coordinator job in Collegeville, PA

    Job DescriptionDescription: Job Title: Front Office Coordinator Employment Classification: Non-exempt, Hourly Status: Full Time Travel Required: Occasionally Pottstown and rarely King of Prussia The Front Office/Patient Access Coordinator is responsible for demonstrating knowledge and application of job duties and functions under the direction of his/her manager(s) and/or Director(s); respectfully interacts with all levels of staff; provides assistance, as needed, during assigned duty hours; participates in department activities; promotes independence; adherence to the attendance policy; encourages socialization; advocates for the quality of life of our patients while maintaining compliance with all applicable laws, regulatory and organizational standards; supports the company's core values. Summary of Duties and Responsibilities Check patients in and out Copy/scan insurance cards Take patient photo Collect co-pays and deductibles Post payments to patient account Encourage portal utilization Ensure that all required consent forms are signed Balance all money collected at the end of day and prepare deposit Answer telephone, handle all calls appropriately, and schedule appointments for new and existing patients Enter patient demographics, insurance, and referral information into IMS Prepare front desk prior to the start of clinic: confirm benefits on all testing patients, print schedules, unroll phones (if applicable), prepare all paperwork, and check messages Scan testing sheets and all other paperwork as needed Cancel and reschedule appointments as needed Keep up with medical records requests, medical records phone messages and reminders, chart views, and scan old charts into IMS as requested Process Allergy Zone purchases Responsible for individually assigned front office tasks; reminders and cancellations, failed faxes, send online survey, DOMA calls, returned mail, website appointment requests, insurance needed reminders, night calls, recall cards, adding new referring providers to IMS, recall report, and patient portal responses Maintain and follow HIPAA policies and procedures Travel to satellite clinics as scheduled Requirements Abilities, Knowledge and Skills Effective communication skills to include: Ability to fluently speak and read English Ability to read and interpret documents such as safety rules, handbooks, policies, and procedure manuals Ability to communicate effectively, verbally and written, with all levels of staff and patients Education, Prior Work Experience, Special Skill And Knowledge Requirements High school diploma or GED required Prior medical office experience, preferred Strong computer skills Must be a quick learner, organized, and team oriented Excellent communication and customer service skills Previous customer service experience Valid Driver's License required Acceptable results on Office of Inspector General, State Medicaid Exclusions, Abuse Registry Checks, Background Screenings, Drug Screen, and Sanction Checks Ability to travel to satellite offices, as needed Must be at least 18 years of age Ability to work with patients directly and pleasantly Ability to work independently Physical Demands and Work Environment Physical Demands The physical demands described, here, are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the physical demands. While performing the duties of this job, the employee is regularly required to use hands to handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, stoop, kneel, crouch, reach, push, pull, bend and sit. On average, front office staff may be sitting 80% of their shift. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Specific communication abilities required by this job include the ability to talk and hear in order to converse with others, discern, convey, express oneself, and exchange information. Work Environment The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. The noise level in the work environment is usually moderate; lighting is in the standard range. The employee is subject to diseases and conditions that exist in a healthcare setting. EEOC Compliance Family Allergy & Asthma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Please Complete Survey to be Considered: ************************************** M7SYDhF/102127 Requirements:
    $27k-34k yearly est. 26d ago
  • Front Desk Receptionist

    Live Family Care PLLC

    Front desk coordinator job in Trexlertown, PA

    Job DescriptionDescription: Job Title: Receptionist - Live Urgent Care Hours: Full-Time About Live Urgent Care Live Urgent Care is committed to providing high-quality, patient-centered healthcare in a fast-paced, professional environment. Our mission is to deliver exceptional care while ensuring a positive experience for every patient. We are seeking a friendly, organized, and highly motivated Receptionist to join our team and contribute to our growing success. Position Overview As a Receptionist at Live Urgent Care, you will be the first point of contact for our patients. You'll play a crucial role in ensuring a smooth and efficient office operation by performing a variety of administrative tasks, from managing patient registration to handling phone inquiries. If you enjoy working in a dynamic, team-oriented environment and providing exceptional customer service, we encourage you to apply! Key Responsibilities Greet patients warmly and assist with check-in/check-out processes Answer phone calls and direct inquiries to the appropriate departments Register patients, verify insurance, and collect payments Maintain patient records with accuracy and confidentiality Schedule appointments and manage the office calendar Assist medical staff with various administrative tasks as needed Ensure the office environment remains clean, organized, and welcoming Handle patient concerns with empathy and professionalism Collaborate with team members to ensure excellent patient care and operational efficiency Why Join Us? Competitive pay with performance-based incentives Opportunities for growth and advancement Comprehensive benefits package (health, dental, vision, and more) Supportive and friendly work environment Training and development opportunities to enhance your skills Paid time off and paid holidays If you're looking for a rewarding career with an organization that values patient care and teamwork, apply today to join the Live Urgent Care family! Requirements: EDUCATION: Proven experience in a medical office setting, either as a Medical Receptionist or in an administrative role. High School diploma required. EXPERIENCE AND QUALIFICATIONS: Excellent verbal and written communication skills. Strong knowledge of insurance aspects such as copay, coinsurance, deductible, etc. Proficient in using computer systems and electronic medical records (EMR), with Athena and Solv being a plus. Strong organizational and multitasking abilities. Ability to work in a fast-paced environment and handle high patient volumes. KNOWLEDGE AND SKILLS: Understanding of medical terminology and EMR systems. Strong communication and interpersonal skills. Excellent attention to detail and ability to thrive in a fast-paced environment. Ability to work independently or as part of a team. Proficient with common PC applications, including Internet, Email, and Microsoft Office. Excellent customer service skills. Ability to multitask, prioritize, and manage time effectively. Exceptional verbal and written communication skills. PHYSICAL DEMANDS: Occasionally required to sit. Occasionally required to walk. Occasionally required to reach with hands and arms. Occasionally required to lift moderate weights (25-50 pounds). Finger dexterity required. Hand coordination required. The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of their job.
    $26k-34k yearly est. 2d ago
  • Medical Receptionist

    American Family Care, Inc. 3.8company rating

    Front desk coordinator job in Warminster, PA

    Benefits: * 401(k) * 401(k) matching * Company parties * Competitive salary * Dental insurance * Flexible schedule * Free food & snacks * Health insurance * Paid time off * Training & development Benefits/Perks * Great small business work environment * Flexible scheduling * Paid time off, health insurance, dental insurance, retirement benefit, and more! Company Overview American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job Summary To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities * Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents * Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards * Register patients, update patient records, verify insurance accurately and timely, and check patients out * Determine, collect, and process patient payments and address collection and billing issues * Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests * Balance daily patient charges (cash, check, credit cards) against system reports * Complete closing procedures by preparing closing documentation and submitting required reports * Complete cash control procedures and secure financial assets * Maintain complete and accurate documentation * Other duties and responsibilities as assigned Qualifications High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $25k-29k yearly est. 29d ago
  • Veterinary Front Office Receptionist

    Evervet Partners

    Front desk coordinator job in Stroudsburg, PA

    Job DescriptionWhy You'll Love this Veterinary Front Office Receptionist Job! Are you passionate about animals and helping others? Are you organized and friendly? If so, our Veterinary Front Office Receptionist / Customer Service Representative role may be perfect for you! At Pocono Peak Veterinary Center, an EverVet Partner, you'll join a dedicated community committed to making a real difference for pets and their owners. Our ideal Front Office Receptionist / Customer Service Representative is compassionate, warm, and efficient, capable of handling emotional situations and respecting confidentiality. If this opportunity aligns with your skills and values, apply for our Veterinary Front Office Receptionist / Customer Service Representative position today! Pay Range: $14 - $17 / hour Benefits: Paid Time Off Medical, Dental, Vision with a Health Savings Account* Employee Assistant Program available 24 hours a day, 7 days a week* Supplemental Life Insurance & AD&D Insurance* 401K Plan with Generous Employer Match Maternity Leave * Bereavement Leave Life, Short Term, & Disability Insurance* Discount Programs Discounted Veterinary Care On-Demand Pay Options Referral Bonus Career Enhancement Benefits: The opportunity for full tuition payment to attend Penn Foster's veterinary technician program* Access to Zoetis Clinical & Professional Program and Events Access to a multitude of VMG resources *Indicates eligibility for Full-Time positions only Responsibilities Manage and oversee waiting room- greet entrants, interact with waiting clients, manage client complaints Prepare invoices and estimates Take payments and print receipts Take digital photos of patients and send them along for use in FB Maintain the printers, paper stock and toner cartridges Manage and monitor Demandforce activities (appointment requests) Manage InTouch Mobile text reminders Monitor Facebook activities Take phone messages and monitor the prescription/food order extension Enter new clients/patients into the database and add scanned documents to patient histories Explain CareCredit and guide clients through the process Understand account payable and monthly statements Manage end-of-day accounting Call in written prescriptions to a pharmacy Complete all relevant medical records entries for patients for which you're responsible Assist in stocking exam rooms/treatment/surgery/radiology rooms as necessary Help monitor inventory, rotation and expiration dates and report needs as requested Assist in ordering of food/supplies/medications as requested Assist in maintenance of areas both inside and outside of hospital (floors, walks, parking, runs, etc.) Required Skills High School Diploma, GED, or suitable equivalent At least one year experience preferred Strong customer service skills Ability to communicate effectively Ability to lift up to 50 pounds Basic math and writing skills Basic understanding of the work we do/love animals Be able to use and understand basic medical terms Understanding of vaccinations, basic laboratory tests, common diseases and pet behavior Knowledge of computer software (Infinity and Office programs)
    $14-17 hourly 6d ago
  • Front Desk Receptionist - Physical Therapy

    Rothman Orthopaedics

    Front desk coordinator job in Chalfont, PA

    Job Details Entry RO Chalfont - Chalfont, PA Part Time High School $15.75 - $22.00 Hourly Up to 25% Evening ShiftDescription Job Summary: The Physical Therapy Front Desk Receptionist greets, instructs, directs and schedules patients and visitors. This individual verifies insurance benefit for all PT/OT appointments and ensures all visits are properly authorized. This individual serves as liaison between patient and PT/OT Staff. Schedule: Mon, Tue, Wed, Thu: 12:00pm - 6:00pm Fri: 12:00pm - 3:00pm Pay Range: $15.75/hr - $22.00/hr* *Suggested rate will be based on candidate's years of recent, direct, relevant experience Essential Duties: Greets patients and visitors in a prompt, courteous, and helpful manner. Checks in patients, verifies and updates demographic and insurance information in eCW. Update the eCW system on patients' arrival and referral information. Utilizes eCW to enter co-payments and notes to the Business Office. Checks out and makes patient follow-up appointment with Physical Therapy Provider. Handles direct scheduling duties for physical therapists to include incoming patient calls and overall schedule management to maximize clinic and therapist flow including time off. Verifies and documents physical therapy and/or DME/splint benefits for all new incoming patients. Ensures proper forms and clinical information is submitted to insurance companies to obtain insurance authorization as determined in verification process. Track authorized PT visits, unit and time limits. Informs therapist when additional visits need to be requested and provides therapist the appropriate forms, should clinical information be required for insurance authorization for initial and ongoing visits. Creates a new patient packet that includes: PT benefit verification form, physical or hand therapy questionnaire and prescription. Utilize eCW to scan patient documents. To include: PT benefit verification forms, authorizations, questionnaires, prescriptions and home exercise programs. Collects self-pay and supply payments as indicated on the fee schedules on the RI Intranet tab (Therapy tab). Answers telephone, screens calls, takes messages, and provides information. Assist patients with ambulatory difficulties. Screens visitors and responds to routine requests for information. Maintains work area and lobby in neat and orderly manner. Re-supply front desk for the day. Collect applicable insurance co-pay information and referrals. Batch out and balance end of day payments. Assist other front desk personnel in situations with irate patients. Prepare all work for the next business day including referral number, authorization number for Physical/Occupational Therapy visits and splints. Print out all related paperwork for patients' appointments with the therapist. Works in conjunction with the Patient Responsible team to collect past due balances. Attends meetings as required. Performs related work as required. Other duties as assigned by manager/director. Minimum Requirements: High School diploma or GED minimum education requirement. Minimum of one years' experience in medical office environment. Computer skills including, but not limited to, MS Office. Knowledge of business office procedures & medical terminology preferred. Our Commitment to Employees: Come work at Rothman Orthopaedics! Our employees are our single greatest asset, as such, we strive to provide a professional, nurturing environment where every member of our team can make a meaningful difference in the lives of others. This commitment to our employees has earned us the distinction as a Top Workplace in Philadelphia by the Philadelphia Inquirer year after year. Our employees enjoy competitive pay, comprehensive health and dental benefits, tuition reimbursement, paid time off, and retirement savings plans. Rothman Orthopaedics is an Equal Opportunity employer committed to providing opportunities to all qualified applicants without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. We value developing an inclusive and equitable environment that strengthens our organization and allows us to better attract and retain a diverse workforce that is representative of our patients and our community. We model our values by creating and enacting practices that encourage participation from all backgrounds, perspectives, and experiences. COVID-19 Policy: As a condition of employment at Rothman Orthopaedics, it is required you receive the COVID-19 vaccination. Rothman Orthopaedics is an Equal Opportunity Employer and requests for reasonable accommodations will be considered.
    $15.8-22 hourly 3d ago
  • Physical Therapy Receptionist/Front Desk

    Bucks County Orthopedic Specialists

    Front desk coordinator job in Warrington, PA

    Job Description Are you a welcoming and organized individual looking for a rewarding opportunity in a company that values your skills and contributions? We seek a dedicated Medical Receptionist to join our team and take charge of our fast-paced front desk operations. As our company's first point of contact with our patients, you will be crucial in providing exceptional administrative support , a standard we are deeply committed to, and creating a positive experience for our guests and visitors . Your role will include managing incoming correspondence, handling phone calls, and ensuring seamless front desk operations. We want to hear from you if you have a friendly demeanor, excellent multitasking and stress management skills, and the ability to handle emergencies efficiently. This role offers the opportunity to showcase your customer service abilities and contribute to the overall efficiency of our organization. Join us in delivering high-quality administrative support and creating a welcoming environment for our guests. **Candidates who reside in or near Warrington / Doylestown, PA, are preferred.** Daily Responsibilities: Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen, and forward incoming phone calls Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures) Provide basic and accurate information in person and via phone/email Receive, sort, and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Order front office supplies and keep an inventory of stock Update calendars and schedule meetings Arrange travel and accommodations and prepare vouchers Keep updated records of office expenses and costs Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing Required Skills: Proven work experience as a Receptionist or Front Office Representative A customer-first attitude Hands-on experience with office equipment (e.g., fax machines and printers) Professional appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Proficiency in Microsoft Office Suite High school degree; additional certification in Office Management is a plus Job Type: Full-time Pay: $17.00 per hour Benefits: 401(k) Dental Insurance Employee discount Health insurance Paid time off Vision insurance Schedule: 8-hour shift Monday to Friday Weekends as needed Experience: Medical Receptionist: 1 year (Required) Ability to Commute: Doylestown, PA 18976 (Required) Willingness to travel: 25% (Required) Work Location: In person As part of our commitment to maintaining a safe and professional workplace, Bucks County Orthopedic Specialists conducts background checks on all final candidates prior to employment. Employment offers are contingent upon successfully passing these screenings. The scope of the background check may include criminal records, employment history, and other relevant information as permitted by law. Bucks County Orthopedic Specialists complies with all applicable federal, state, and local regulations regarding these screenings. By applying to this position, you acknowledge and consent to these requirements.
    $17 hourly 8d ago
  • Full Time Front Desk Receptionist

    Imagecare Radiology

    Front desk coordinator job in Annandale, NJ

    Job DescriptionSalary: $20/hr Join Our Team at ImageCare Radiology! At ImageCare Radiology, we offer a wide range of diagnostic imaging services across 20+ locations in Northern and Central New Jersey. Our outpatient centers provide affordable, high-quality care in a patient-focused environment. Join our growing team and help us deliver exceptional medical imaging while advancing your career in a supportive, dynamic setting. Be part of a team that values your skills and contributions! ImageCare Radiology is seeking a Full-Time Front Desk Associate at our Annandale office. SCHEDULE Monday- Friday 7:30AM- 4PM. Initialtraining days and times will be discussed and agreed upon between the manager/supervisor and the employee. GENERAL DESCRIPTION OF POSITION The Front Desk Associates will act as the representatives of ImageCare, interacting directly with our patients and providing excellent customer service and patient care. Responsibilities include checking patients in and providing all necessary paperwork upon arrival for their appointments. The ideal candidate is reliable and professional, has excellent communication skills, and the ability to manage multiple responsibilities at the same time. Experience and knowledge of the medical field highly preferred. EXPERIENCE Customer service: 1 year (Preferred) BENEFITS Health insurance Vision insurance Dental insurance 401(k) Paid time off ABILITY TO COMMUTE/RELOCATE Annandale, NJ: Reliably commute or planning to relocate before starting work (Required) Flu Vaccination & Proof of MMR Requirement: It is ImageCare's Company Policy that all personnel must be vaccinated with the MMR and the yearly flu shot. ImageCare Centers provided the following inclusive hiring information: We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
    $20 hourly 8d ago
  • Front Desk Receptionist

    Pa Foot and Ankle Associates

    Front desk coordinator job in Allentown, PA

    Benefits: Retirement Plans Paid Time Off/Holiday Pay Short-Term & Long-Term Disability Life and AD&D Insurance Health, Dental, and Vision Insurance 401(k) matching Pace Foot and Ankle Centers, PLLC is committed to the well-being of our valued employees, offering a wide range of voluntary benefits. Company OverviewAt Pace Foot and Ankle Centers, PLLC you are our most valuable asset! Our healthcare team is dedicated to the art and science of advanced foot and ankle treatments. For our employees and patients, our goal is to incorporate our extensive training and knowledge into a rewarding healthcare experience. We value communication and teaching. Job Summary The Patient Representative works on improving the quality of the patient's experience at all encounters and is responsible for answering patient calls, scheduling appointments, and assisting the patient with their current needs. Responsibilities Registering patients into EMR system Collecting Insurance information and scanning into the chart Scheduling patient appointments Collecting copays and any past-due balances Greet patients professionally both in person and on the phone Optimizing provider schedules and patient satisfaction with efficient scheduling Effectively answering patient questions and concerns Qualifications High school graduate or equivalent required. Excellent customer service and interpersonal skills. General computer experience with data entry is required. The ability to multitask effectively. Medical insurance background preferred. Knowledge of medical terminology is preferred. Attention to detail At Pace Foot and Ankle Centers, PLLC you are our most valuable asset! Our healthcare team is dedicated to the art and science of advanced foot and ankle treatments. Medicine and surgery are constantly evolving, and our physicians strive to stay current. Our goal is to incorporate our extensive training and knowledge into a rewarding healthcare experience. We value communication and teaching where our patients, who range from pediatric to geriatric, and their families are active participants in making decisions regarding their health and wellness. This business is independently owned and operated by the business owner. Your application will go directly to the business owner, and all hiring decisions will be made by the management of this business. All inquiries about employment at this business should be made directly to the business location, and not to PACE: Foot and Ankle Centers Corporate.
    $26k-34k yearly est. Auto-Apply 60d+ ago
  • Front Desk Coordinator I

    OAA Orthopaedic Specialists 4.2company rating

    Front desk coordinator job in Lehighton, PA

    Job Details Lehighton, PA Allentown, PA Full TimeDescription Summary: Provides Patient Care Excellence by providing exceptional customer service to the customers of OAA Orthopaedic Specilaists. The Front Desk Coordinator supports the day-to-day activities of our orthopaedic facility through coordination of patient care across all specialties. Work Satellite locations: Primarily working in Lehighton, secondary Westgate Bethlehem and occasionally Allentown location. Essential Functions: Demonstrates excellent customer service with patients and visitors, both in-person and on the phone. Immediately greets and directs patients and visitors. Schedules appointments in the electronic medical record. Answers telephone calls promptly and courteously. Calls patients to reschedule appointments as needed. Completes a full, accurate patient registration utilizing the electronic check-in program. Completes patient check-out procedures including collecting payment, scheduling follow up appointments, and providing patient with instructions as needed. Verifies, updates, and maintains accurate patient insurance information. Coordinates referrals for patients through insurance and other physician offices. Assist with insurance verification, authorizations, referrals and patient eligibility, as needed. Reviews accounts of scheduled patients for balances and expired referrals and addresses with patient for resolution. Collects co-payment and balances from patients and reconciles daily cash report. Collects payment for durable medical equipment and files appropriate paperwork. Receives medical records requests and disability forms. Records patient communications within the electronic medical record. Train and mentor new Front Desk Coordinators. Other duties may be assigned. Qualifications High school diploma and one to three years related experience and/or training; or equivalent combination of education and experience Computer experience required Knowledge of third-party insurance preferred Previous medical office experience preferred Excellent verbal communication skills Prior customer service experience
    $29k-35k yearly est. 60d+ ago
  • Front Desk Receptionist

    Live Family Care

    Front desk coordinator job in Trexlertown, PA

    Job Title: Receptionist - Live Urgent Care Hours: Full-Time About Live Urgent Care Live Urgent Care is committed to providing high-quality, patient-centered healthcare in a fast-paced, professional environment. Our mission is to deliver exceptional care while ensuring a positive experience for every patient. We are seeking a friendly, organized, and highly motivated Receptionist to join our team and contribute to our growing success. Position Overview As a Receptionist at Live Urgent Care, you will be the first point of contact for our patients. You'll play a crucial role in ensuring a smooth and efficient office operation by performing a variety of administrative tasks, from managing patient registration to handling phone inquiries. If you enjoy working in a dynamic, team-oriented environment and providing exceptional customer service, we encourage you to apply! Key Responsibilities Greet patients warmly and assist with check-in/check-out processes Answer phone calls and direct inquiries to the appropriate departments Register patients, verify insurance, and collect payments Maintain patient records with accuracy and confidentiality Schedule appointments and manage the office calendar Assist medical staff with various administrative tasks as needed Ensure the office environment remains clean, organized, and welcoming Handle patient concerns with empathy and professionalism Collaborate with team members to ensure excellent patient care and operational efficiency Why Join Us? Competitive pay with performance-based incentives Opportunities for growth and advancement Comprehensive benefits package (health, dental, vision, and more) Supportive and friendly work environment Training and development opportunities to enhance your skills Paid time off and paid holidays If you're looking for a rewarding career with an organization that values patient care and teamwork, apply today to join the Live Urgent Care family! Requirements EDUCATION: Proven experience in a medical office setting, either as a Medical Receptionist or in an administrative role. High School diploma required. EXPERIENCE AND QUALIFICATIONS: Excellent verbal and written communication skills. Strong knowledge of insurance aspects such as copay, coinsurance, deductible, etc. Proficient in using computer systems and electronic medical records (EMR), with Athena and Solv being a plus. Strong organizational and multitasking abilities. Ability to work in a fast-paced environment and handle high patient volumes. KNOWLEDGE AND SKILLS: Understanding of medical terminology and EMR systems. Strong communication and interpersonal skills. Excellent attention to detail and ability to thrive in a fast-paced environment. Ability to work independently or as part of a team. Proficient with common PC applications, including Internet, Email, and Microsoft Office. Excellent customer service skills. Ability to multitask, prioritize, and manage time effectively. Exceptional verbal and written communication skills. PHYSICAL DEMANDS: Occasionally required to sit. Occasionally required to walk. Occasionally required to reach with hands and arms. Occasionally required to lift moderate weights (25-50 pounds). Finger dexterity required. Hand coordination required. The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of their job.
    $26k-34k yearly est. 60d+ ago
  • Front Desk Receptionist

    Eyecare of The Valley, PC

    Front desk coordinator job in Pennsburg, PA

    We are seeking a part time/per diem front desk receptionist. Primarily for our Pennsburg and Emmaus offices, but willing to cover in the Quakertown office. There are regular weekly hours available as well as per diem hours to cover time off. Responsibilities include greeting patients, verifying demographic and insurance information, post exam charges, verifying insurance eligibility and obtaining authorizations and referrals, answer phones, schedule appointments, basic office duties. Previous medical receptionist experience preferred but not necessary. You must have strong organizational skills and be able to thrive in a fast-paced environment. Salary is based upon experience.
    $26k-34k yearly est. 29d ago
  • Front Desk Coordinator

    Lords and Ladies Salon and Medical Spa-Douglassville 3.8company rating

    Front desk coordinator job in Douglassville, PA

    Job Description: Front Desk Coordinator The Front Desk Coordinator serves as the first point of contact for all guests and plays a key role in creating a welcoming, organized, and professional salon and spa experience. This role is responsible for managing appointments, supporting service providers, handling transactions, and maintaining a positive and efficient front desk environment. Essential Duties and Responsibilities Greet guests warmly and professionally upon arrival and departure Answer phones, respond to inquiries, and book appointments using the salon software system Confirm appointments and manage daily scheduling to maximize productivity and guest satisfaction Handle guest check-ins and check-outs, including retail sales and payment processing Maintain a clean and organized front desk and lobby area Support the service team by monitoring appointment flow and communicating updates Promote and educate guests on retail products, service packages, and promotions Resolve scheduling conflicts or guest concerns with a solution-oriented mindset Assist with inventory tracking and receiving deliveries as needed Represent Lords & Ladies with professionalism in appearance, tone, and communication Participate in ongoing training, meetings, and company events Minimum Qualifications High school diploma or equivalent Previous customer service or front desk experience preferred Strong communication and interpersonal skills Ability to multitask in a fast-paced environment Proficient with computers and scheduling systems (training provided) Professional appearance and demeanor Availability to work a flexible schedule, including evenings and weekends Physical Requirements Ability to sit or stand for extended periods Ability to lift and carry up to 25 lbs (retail boxes, inventory items) Frequent use of hands for typing, phones, and handling products Comfortable working in a salon environment with exposure to beauty products Work Environment Client-focused, high-energy salon and medical spa Fast-paced front desk area with high guest interaction Collaborative team environment with professional standards Encouraged to build strong client relationships and support salon goals Benefits and Compensation Competitive hourly pay starting at $12 and above depending on experience and full time or part time. Short- and long-term disability (Depending on Full Time) Paid time off (PTO) (Depending on Full Time) Opportunities for growth and advancement Simple IRA Options (If Eligible via Handbook) About Lords & Ladies For over 40 years, Lords & Ladies Salon and Medical Spa has built a reputation for excellence through our commitment to guest service, professional education, and brand integrity. Our team is passionate about beauty, wellness, and creating lasting relationships with our clients and community. Equal Employment Opportunity Lords & Ladies Salon and Medical Spa is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, gender, age, disability, sexual orientation, or any other protected category under federal, state, or local laws. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact *************************. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.
    $12 hourly 10d ago

Learn more about front desk coordinator jobs

How much does a front desk coordinator earn in Bethlehem, PA?

The average front desk coordinator in Bethlehem, PA earns between $25,000 and $39,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.

Average front desk coordinator salary in Bethlehem, PA

$31,000

What are the biggest employers of Front Desk Coordinators in Bethlehem, PA?

The biggest employers of Front Desk Coordinators in Bethlehem, PA are:
  1. OAA Orthopaedic Specialists
  2. St. Luke's Health System
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