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  • Scheduling Coordinator

    Tendercare Home Health Services, Inc. 3.9company rating

    Front desk coordinator job in Indianapolis, IN

    At Tendercare Home Health, the Scheduling Coordinator plays a vital role as the voice of our patients and employee experience. In this key position for our company, you will ensure that our patients receive the best possible staffing support tailored to their needs while fostering an exceptional experience for both patients and employees. This role is key to our mission of delivering top-quality care, placing you at the forefront of supporting families through challenging situations and coordinating the services they need. Through effective communication via text, email, and phone, you will facilitate seamless care coordination, ensuring clients are appropriately staffed for their care needs. This position is on-site at our Tendercare office in Indianapolis. Essential Duties: Communicate clearly, kindly, and effectively as a primary representative of Tendercare Home Health. Acts as the main point of contact for patients and employees regarding schedules which can include hospitalizations, call-offs, etc. Build patient schedules that align with the patient's health insurance benefits (will be provided). Clear alerts in Tendercare's electronic medical records system, CellTrak. Collaborate with other departments to provide top quality, kind, and compassionate support to Tendercare patients, families, and employees. Must strictly adhere to the Health Insurance Portability and Accountability Act (HIPAA) requirements regarding privacy and security of health information of clients of Tendercare. Participate in a rotating Sunday on call schedule (8 a.m. Sunday to 8 a.m. Monday). Schedulers will also take turns covering on-call shifts on holidays. One scheduler should not do more than 2 holidays per year. Performs other duties as assigned. Required Qualifications: Excellent verbal and written communication skills. Must be a strong multitasker with exceptional follow-up skills. Exceptional interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy. Associate degree or equivalent experience preferred. Strong attention to detail within multiple platforms. Proficient with Microsoft Office Suite or related software. Experience with medical records systems or similar software is preferred. Ability to sit at a desk and work on a computer for extended periods (up to 8 hours per day). Ability to communicate clearly in person and over the phone. Tendercare Home Health Services has been a family-owned and operated business for the past 30 years. We believe in doing what's right for our patients and we do all we can to take care of our nurses. We're a top workplace and believe that a happy nurse equals a happy patient. We're looking for quality candidates to join our fast-growing company.
    $32k-39k yearly est. 4d ago
  • Medical Office Specialist

    Indianapolis Neurosurgical Group Pc 3.8company rating

    Front desk coordinator job in Avon, IN

    Goodman Campbell Team At Goodman Campbell Brain and Spine (GCBS), every member of our team is essential to fulfilling our mission to deliver exceptional and timely neurosurgical care with a steadfast emphasis on quality. We work to cultivate an authentic culture through purposeful actions that convey collaboration, respect and a shared vision of excellence. We truly value every interaction we have - with our patients and each other. Our team is at the heart of all we do as an organization, and each employee has the opportunity to enhance the level of service we provide to our patients. We are in search of like-minded individuals, who are pursuing a job of purpose that impacts the lives of patients. Job Summary We are seeking a dedicated and capable Medical Office Specialist to facilitate a positive experience for our patients and team. This position is responsible for routine clinical and administrative tasks focused around our interventional pain department to help deliver an outstanding and efficient patient experience in a fast-paced environment. As you learn and grow in the role, you will provide support to two pain management Medical Administrative Assistants and have the opportunity to learn multiple positions - front desk, patient rooming and check out - to become an integral part of our team. To be successful in this role, you should exhibit exceptional customer service abilities to align with Goodman Campbell's dedication to a positive patient experience. Outstanding employees in this role are detailed, accurate and efficient while striving to deliver the highest level of patient service. As this role is an essential part of our team, active communication and respectful collaboration with peers is vital to success. Your training will begin with becoming skilled at working with the front desk, patient rooming and/or check out depending on the needs of the organization. These roles will help pave the way for your transition to the interventional pain department. With growing competency and a positive attitude, there will be opportunities to learn about other positions within our organization - including but not limited to medical records, phone operator, medical administrative assistant, etc. Job Duties Front Desk Opens the office and monitors the organization of the waiting room. Maintains an orderly and welcoming reception area at all times during normal business hours. Warmly welcomes all patients, exhibiting excellent customer service skills. Observes office flow to ensure patients receive prompt care. Notifies patients of change in schedule and updates them as office delays arise. Verifies insurance and personal information with patient. Collects co-payments, pre-payments, account balances, etc. Logs monies collected from patients and notes amount paid on visit slip. Balances cash receipts daily. Ensures HIPAA compliance in all aspects of workflow. Scans patient insurance card(s) at initial visit, verifies information at return visit(s) and updates when any changes occur. Ensures that required medical information (tests, scans, reports, etc.) are available for each visit, including MRI / CT / X-ray discs. Connects patient to the Financial Counselor for questions or problems. Indicates no show, cancels, etc. in computer system. Other duties as assigned. Patient Rooming Ensures efficient patient flow while obtaining vital signs, and verifying complete case information. Notifies provider of patient appointment/procedure readiness, assisting provider with medical supplies or equipment needs. Assists provider with patient care when appropriate. Chart maintenance, compiling and organizing patient chart in chronological orderly manner for patient visit, delivering patient chart/information to patient care areas, filing information into patient record. Cleans, stocks, and turns over rooms post patient visit. Monitors supply list and stocking clinical office supplies as needed. Reviews last visit notes prior to patient visit for orders & instructions needing completion prior to visit, ensuring all items are received. Prints appointment lists, visit slips, and medical profile sheets. Verifies completion of HIPAA information, authorization and precertification prior to patient visit by monitoring exception list. Requests films, labs, etc. from hospital, referring providers, or GCBS offices. Calls hospital or other facilities to obtain missing testing reports, films, or records including at time of visit if missing. Other duties as assigned. Check Out Answers routine, general & non-clinical patient medical questions. Works closely with providers for continuity of patient Customer Service. Verifies visit slip, testing requested, billing info, physician orders are complete and legible. Schedules follow-up appointments if no other testing or procedures are required. Streamlines check out of office visits with no testing or procedures ordered. Collects any remaining monies due at checkout. Keys payments and charges at time of visit. Processes miscellaneous charges and payments received at office. Balances charges/payments and batch daily. Completes return to work statements as requested. Other duties as assigned. Medical Administrative Assistant Triage Phone Calls RMD calls; Any available MD calls Established patient incoming calls Distribute to appropriate departments (medical records, billing, nurses, etc) Answer appropriate questions Non-medical judgment issues Information read from the patients chart/transcription Per standard orders of provider based on written protocols Procedures scheduled with Goodman Campbell Surgery Scheduler per doctors' orders and protocols. Schedule ancillary vendors, physicians, equipment, and services when indicated. This process will be continuously reviewed and may change in the future. Complete and document surgery orders and submit to surgical facility Ensure films are available for surgery per physician preference Verify that all items are “checked-off” on surgery scheduling screen prior to surgery date Billing Collect surgical charges from providers. Ensure all diagnosis, procedure codes, and operative notes are included. Send paperwork to the medical coder. Transcription Obtain provider signature in timely manner. Route signed transcription to MR for filing & processing. Build orders in the EMR Notify provider of provider non-covered benefits as determined by Referral Coordinator. Request alternative treatment options from provider. Notify patient of non-covered benefits and potential changes in treatment plan. Refer patient to Accounts Receivable Representative to coordinate payment options. Scheduling all new patient visits as requested Process provider Mail. Maintain provider calendar. - Keep calendars current and inform providers, office, scheduling, etc. of changes. Notify Central Scheduling of physician template preferences and changes. Notify Central Scheduling of need to reschedule individual patients or general schedule changes. Position to cover all patient, physician and facility calls designated to that team of providers during business hours. At least one medical administrative assistant must be available for the Goodman Campbell providers and to take calls at all times during normal business hours. At least one medical administrative assistant must be available to cover the designated physician team at all times during normal business hours. Other duties as assigned. Knowledge, Skills and Abilities Required Genuine dedication to excellent customer service/ Exceptional attention to detail. A can-do attitude that does not hesitate to jump in to help others. Respect for organizational policies, procedures, systems, and objectives. Alignment with HIPAA regulations. Ability to drive to efficiency and accuracy in a fast-paced environment Ability to collaborate and communicate clearly. Ability to respectfully interact with physicians, providers, peers and patients. Ability to work independently. Ability to use Microsoft Office (Outlook, Word, Excel) and electronic health record system (NextGen). Educational and Experience Required Education : High school diploma or equivalent Medical assistant or LPN certification preferred Preferred Experience: 3-5 years of experience in a physician office or hospital setting 1-3 years of experience in neurosurgery or spine surgery Physical Demands Substantial amount of patient interaction requiring standing, bending and stooping. Moderate to heavy patient volume requiring efficiency and speed. Occasional moderate lifting. Able to sit for an extended period of time in focused work.
    $25k-30k yearly est. Auto-Apply 23d ago
  • Scheduling Specialist

    Radiology Partners 4.3company rating

    Front desk coordinator job in Indianapolis, IN

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This position is full-time working Monday-Friday, 9:00am - 5:30pm with one Saturday shift per month. **This position has the potential to work from home once fully trained/metrics have been met -- typically within 6-12 months** ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned
    $26k-30k yearly est. 4d ago
  • Front Office

    Indiana Oral & Maxillofacial Surgery Associates 3.3company rating

    Front desk coordinator job in Greenwood, IN

    Job Description We are searching for a hard-working Front Desk Team member who enjoys a fast-paced environment while working alongside an AMAZING team! Our ideal applicant will have dental office experience greeting, checking in, and checking out patients along with other functions of the front office including collecting payments, scheduling and verifying appointments. This position is Full-Time, Monday through Friday (no weekends) Responsibilities: not to be considered all-inclusive Greet and receive patients in a friendly and professional manner Ensure patient data is accurate and current by reviewing it with the patient Answer phones and direct call traffic in a friendly and professional manner Verify benefits with the insurance company and notify the patient Discuss financial and payment arrangements with patients Schedule appointments Pull charts and confirm appointments daily Requirements: Excellent oral communication skills Professionalism and service orientation toward patients Prior experience in a medical and/or dental environment Ability to work in a fast-paced environment, multi-task, and process information quickly and accurately Work Location: In-person About us: Indiana Oral & Maxillofacial Surgery Associates (IOMSA) is one of the largest groups of oral and maxillofacial surgeons in the United States. We strive to make our team environment fun and rewarding while providing excellent patient care to Central Indiana! We offer: Competitive pay A full benefits package including medical, dental, and vision Paid holidays PTO Retirement Flexible schedules Powered by ExactHire:189459
    $28k-34k yearly est. 16d ago
  • Front Desk Coordinator - Greenwood, IN

    The Joint Chiropractic 4.4company rating

    Front desk coordinator job in Greenwood, IN

    Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you.At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Competitive Pay $15-$18/hr Depending on Experience Weekends required What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
    $15-18 hourly Auto-Apply 60d+ ago
  • Scheduling Specialist - 2nd Shift

    Renewal 4.7company rating

    Front desk coordinator job in Indianapolis, IN

    Scheduling SpecialistRenewal by Andersen - Indianapolis, IN Renewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows has been the world's largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners. We are looking to expand our administrative team by filling a key role within the organization with a Second Shift Scheduling Specialist. All characteristics for this role will include, but are not limited to, the following: Primary Responsibilities:- Utilize our custom Salesforce platform to find customer information and document customer notes.- Ensure the highest level of quality customer service, especially when dealing with upset customers.- Schedule order verification appointments with the customer and/or Design Consultants and assign a technician from their respective territory.- Coordinate travel logistics around territories including Indiana, Ohio, and Tennessee.- Lead conversations with customers, design consultants, and order verification specialists. Qualifications:- Intermediate to advanced computer, typing, and phone skills for long periods of time (8 hours or more) (required)- Excellent phone etiquette and customer service skills (required)- Ability to learn quickly within a fast-paced environment (required)- Excellent verbal, written, and communication skills (required)- Previous scheduling and installation or home improvement - Excellent organizational skills and attention to detail- Excellent attention to detail with an ability to follow up- Sense of urgency in identifying quick resolution to issues presented- Flexibility and ability to adapt well in a changing and challenging environment Compensation and Benefits:- $21/hour- Full insurance package, including medical, dental, vision, and life- 401(K) program- PTO, paid holidays, Student Loan Repayment Program, and more! Schedule:- Onsite in our Indianapolis office- Schedule: Tuesday - Friday: 10am - 9pm- 40 hours a week DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. #LI-DNISMS terms: Windows, LLC offers you the option to engage in SMS text conversations about your job application. By participating, you also understand that message frequency may vary depending on the status of your job application, and that message and data rates may apply. Please consult your carrier for further information on applicable rates and fees. Carriers are not liable for delayed or undelivered messages. Reply STOP to cancel and HELP for help. By opting-in to receiving SMS text messages about your job application, you acknowledge and agree that your consent data, mobile number, and personal information will be collected and stored solely for the purpose of providing you with updates and information related to your job application. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $21 hourly Auto-Apply 1d ago
  • Lead Dental Front Desk Coordinator (FT)

    Bright Direction Dental

    Front desk coordinator job in Indianapolis, IN

    Full-Time Lead Dental Front Desk Coordinator Brad Sammons DDS - Center for Advanced Dentistry is looking for an enthusiastic Full-Time Lead Front Desk Coordinator to join our team. The Front Desk Coordinator will be responsible for overseeing and coordinating the front desk activities in the office along with assisting other areas when directed. This position plays a key role in providing excellent customer service, managing patient interactions, and ensuring efficient workflow at the front desk. The ideal candidate will hold a friendly and professional demeanor, demonstrate excellent communication skills and compassion supporting the patient experience. Works effectively in a team environment. They must be able to communicate well. In fact, must be the best communicator in the practice. The number one responsibility of all employees is patient care and meeting patient needs. Center for Advanced Dentistry: 8325 S Emerson Ave Suite A, Indianapolis, IN 46237 Office Schedule: Monday 8:00 AM - 5:00 PM Tuesday 9:00 AM - 5:00 PM Wednesday 9:00 AM - 5:00 PM Thursday 8:00 AM - 4:00 PM Bright Direction Dental is proud to offer a comprehensive benefits package designed to support the health and well-being of our employees. Full-time employees (working 30 or more hours per week) are eligible for medical, dental, vision, and life insurance coverage, as well as access to a variety of voluntary benefits. In addition, all employees-both full-time and part-time-are eligible for paid time off, holiday pay, and participation in our 401(k) retirement savings plan, which includes a company match. We are committed to providing valuable benefits to meet the diverse needs of our team. Requirements: Patient Interaction: Greet patients and visitors in a friendly and professional manner. Schedule appointments and maintain the appointment calendar. Answer phone calls and address inquiries or direct them to the appropriate department. Verify patient information and insurance details. Appointment Management: Coordinate and schedule appointments based on dentist availability. Send appointment reminders to patients and confirm appointments. Handle appointment cancellations and rescheduling. Ensures re-care is being booked. Follows up with patients on unscheduled treatment plans. Administrative Tasks: Maintain accurate patient records and update information as needed. Handle patient registration and check-in/check-out processes. Process and verify insurance information. Collect and record payments for services rendered. Oversees and participates in collections of aged receivables. Team Coordination: Coordinate with dental assistants, hygienists and other staff to ensure seamless patient care. Problem Resolution: Address patient concerns and resolve issues related to appointments, billing, or service. Collaborate with dental professionals to handle patient complaints effectively. Qualifications: Proven experience in a front desk or administrative role, preferably in a dental office. Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Knowledge of dental terminology, procedures, and insurance processes. Proficient in using dental office software and general office applications. High school diploma or equivalent. Physical Requirements: Must be able to lift up to 15-30 pounds at time. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT Bright Direction Dental is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to abide by these principles and mandates. Bright Direction Dental prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, traits associated with race, creed, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Bright Direction Dental conforms to the spirit as well as to the letter of all applicable laws and regulations.
    $24k-31k yearly est. 48d ago
  • Medical Office Receptionist

    Dermatology Associates of Indiana P

    Front desk coordinator job in Indianapolis, IN

    Benefits: Free food & snacks Opportunity for advancement Training & development Competitive salary Paid time off 401(k) Job Title: Medical Office Receptionist Job Summary: The Medical Office Receptionist is responsible for providing excellent customer service to patients and visitors, managing the front desk operations, and supporting the administrative functions of the medical office. Duties and Responsibilities: Patient Check-In and Check-Out: Greet patients and visitors in a courteous and professional manner. Register new patients by collecting necessary information and updating existing patient records. Verify patient insurance information. Schedule appointments and assist with appointment confirmations. Front Desk Operations: Answer and direct phone calls to the appropriate personnel. Respond to inquiries and provide information about the medical office services. Maintain cleanliness and order at the front desk area. Handle patient inquiries and resolve issues or escalate to the appropriate staff. Administrative Support: Assist with medical office paperwork, including filling out and filing forms. Maintain and update patient records in the electronic medical records (EMR) system. Coordinate with medical staff to ensure efficient patient flow. Manage and organize medical office documents and files. Insurance Verification and Billing: Verify insurance coverage and process insurance claims. Assist patients with billing inquiries and provide information on payment options. Collect co-payments and payments for services rendered. Appointment Scheduling: Schedule patient appointments based on availability and urgency. Coordinate with medical staff to ensure proper scheduling of procedures and tests. Send appointment reminders to patients. Communication: Relay messages to medical staff accurately and promptly. Communicate effectively with patients, visitors, and other healthcare professionals. Handle confidential information with discretion. Emergencies and Security: Follow established protocols in case of emergencies. Ensure the security of the front desk area and patient information. Qualifications: High school diploma or equivalent. Previous experience in a medical office or customer service role is preferred. Knowledge of medical terminology and basic understanding of healthcare practices. Strong communication and interpersonal skills. Proficiency in using office equipment, including computers, phones, and fax machines. Familiarity with electronic medical records (EMR) systems. Working Conditions: Typically works in a climate-controlled medical office setting. Regular business hours This job description is a general guideline, and specific responsibilities may vary depending on the needs of the medical office. It's important for a Medical Office Receptionist to be organized, detail-oriented, and capable of multitasking in a fast-paced environment.
    $24k-31k yearly est. 4d ago
  • Medical Office Receptionist

    Lifestance Health

    Front desk coordinator job in Avon, IN

    At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values * Belonging: We cultivate a space where everyone can show up as their authentic self. * Empathy: We seek out diverse perspectives and listen to learn without judgment. * Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. * One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Job Summary: The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Compensation: $18.75 - 19.75/hour, plus quarterly bonus/incentive potential Location: 6845 E. US Highway 36, Suite 500 Avon, IN 46123 Duties/Responsibilities: Operational Excellence: * Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. * Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. * General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. * Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: * Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. * Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. * Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. * Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. * Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. * Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. * Collect all in-person and telehealth co-payments and account balances at the time of service. * Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: * Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. * Coordinate with clinicians pertaining to any additional patient questions. * Support clinician schedules by auditing for appointment accuracy. * Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: * Ability to multitask and prioritize duties to support delivery of high-quality patient experience. * Ability to work independently and as a team member. * Strong communication skills, both written and verbal. * Proficient in using Computer Software Applications (Microsoft Office & EMRs) * Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: * High School or equivalent required, associates/bachelor's degree, preferred. * 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. Physical Requirements: * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. #LI-SB1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
    $18.8-19.8 hourly 1d ago
  • Front Desk Receptionist

    The John H. Boner Community Center 4.1company rating

    Front desk coordinator job in Indianapolis, IN

    John Boner Neighborhood Centers | Indianapolis, IN Compensation: $18 hourly As the welcoming face of the John Boner Neighborhood Centers (JBNC), the Front Desk Receptionist plays a vital role in creating a warm, inclusive, and organized environment where every neighbor feels seen, supported, and respected. This position is at the heart of the Center's daily operations-connecting visitors to programs, supporting staff communication, and setting the tone for every person who walks through our doors. JBNC is entering an exciting stage of renewed organization and collaboration, and we're looking for someone who's eager to bring structure, positivity, and genuine care to our front desk experience. A Day in the Life Each day at the JBNC front desk brings something new. You might start your morning by greeting neighbors arriving for appointments, helping someone fax an important document, or guiding a visitor through our enrollment process for community programs. Throughout the day, you'll answer calls, direct visitors, and keep the lobby and resource room organized, ensuring flyers, materials, and technology are accessible and up to date. You'll collaborate closely with program staff to stay informed about upcoming events and available resources-proactively sharing information with neighbors to help them find what they need. When tensions arise, your calm confidence and empathy help de-escalate situations and keep interactions positive. You'll also be part of a newly growing team committed to building consistency, communication, and teamwork at the front lines of JBNC's mission. You Would Thrive in This Position If… You're a natural connector who loves engaging with people from all walks of life and believes in treating everyone with dignity and respect. You have a steady, confident presence and can calmly manage fast-paced or emotionally charged moments. You're organized and proactive, keeping yourself and others informed about what's happening across departments. You bring strong customer service instincts-you go above and beyond to help people feel supported and informed. You're energized by teamwork, communication, and being part of a group that's improving processes together. You're comfortable using technology and digital tools like Microsoft Outlook, Teams, SharePoint, and other systems to share information and assist neighbors. You have the empathy and patience to assist individuals facing challenges and the confidence to communicate information clearly and compassionately. Key Details Schedule: Monday-Friday, 8:00am-5:00pm or 9:00am-6:00pm; occasional evenings or weekends as needed Environment: In-person, collaborative, and community-focused
    $18 hourly 60d+ ago
  • Medical Office Specialist

    Goodmancampbell

    Front desk coordinator job in Avon, IN

    Goodman Campbell Team At Goodman Campbell Brain and Spine (GCBS), every member of our team is essential to fulfilling our mission to deliver exceptional and timely neurosurgical care with a steadfast emphasis on quality. We work to cultivate an authentic culture through purposeful actions that convey collaboration, respect and a shared vision of excellence. We truly value every interaction we have - with our patients and each other. Our team is at the heart of all we do as an organization, and each employee has the opportunity to enhance the level of service we provide to our patients. We are in search of like-minded individuals, who are pursuing a job of purpose that impacts the lives of patients. Job Summary We are seeking a dedicated and capable Medical Office Specialist to facilitate a positive experience for our patients and team. This position is responsible for routine clinical and administrative tasks focused around our interventional pain department to help deliver an outstanding and efficient patient experience in a fast-paced environment. As you learn and grow in the role, you will provide support to two pain management Medical Administrative Assistants and have the opportunity to learn multiple positions - front desk, patient rooming and check out - to become an integral part of our team. To be successful in this role, you should exhibit exceptional customer service abilities to align with Goodman Campbell's dedication to a positive patient experience. Outstanding employees in this role are detailed, accurate and efficient while striving to deliver the highest level of patient service. As this role is an essential part of our team, active communication and respectful collaboration with peers is vital to success. Your training will begin with becoming skilled at working with the front desk, patient rooming and/or check out depending on the needs of the organization. These roles will help pave the way for your transition to the interventional pain department. With growing competency and a positive attitude, there will be opportunities to learn about other positions within our organization - including but not limited to medical records, phone operator, medical administrative assistant, etc. Job Duties Front Desk Opens the office and monitors the organization of the waiting room. Maintains an orderly and welcoming reception area at all times during normal business hours. Warmly welcomes all patients, exhibiting excellent customer service skills. Observes office flow to ensure patients receive prompt care. Notifies patients of change in schedule and updates them as office delays arise. Verifies insurance and personal information with patient. Collects co-payments, pre-payments, account balances, etc. Logs monies collected from patients and notes amount paid on visit slip. Balances cash receipts daily. Ensures HIPAA compliance in all aspects of workflow. Scans patient insurance card(s) at initial visit, verifies information at return visit(s) and updates when any changes occur. Ensures that required medical information (tests, scans, reports, etc.) are available for each visit, including MRI / CT / X-ray discs. Connects patient to the Financial Counselor for questions or problems. Indicates no show, cancels, etc. in computer system. Other duties as assigned. Patient Rooming Ensures efficient patient flow while obtaining vital signs, and verifying complete case information. Notifies provider of patient appointment/procedure readiness, assisting provider with medical supplies or equipment needs. Assists provider with patient care when appropriate. Chart maintenance, compiling and organizing patient chart in chronological orderly manner for patient visit, delivering patient chart/information to patient care areas, filing information into patient record. Cleans, stocks, and turns over rooms post patient visit. Monitors supply list and stocking clinical office supplies as needed. Reviews last visit notes prior to patient visit for orders & instructions needing completion prior to visit, ensuring all items are received. Prints appointment lists, visit slips, and medical profile sheets. Verifies completion of HIPAA information, authorization and precertification prior to patient visit by monitoring exception list. Requests films, labs, etc. from hospital, referring providers, or GCBS offices. Calls hospital or other facilities to obtain missing testing reports, films, or records including at time of visit if missing. Other duties as assigned. Check Out Answers routine, general & non-clinical patient medical questions. Works closely with providers for continuity of patient Customer Service. Verifies visit slip, testing requested, billing info, physician orders are complete and legible. Schedules follow-up appointments if no other testing or procedures are required. Streamlines check out of office visits with no testing or procedures ordered. Collects any remaining monies due at checkout. Keys payments and charges at time of visit. Processes miscellaneous charges and payments received at office. Balances charges/payments and batch daily. Completes return to work statements as requested. Other duties as assigned. Medical Administrative Assistant Triage Phone Calls RMD calls; Any available MD calls Established patient incoming calls Distribute to appropriate departments (medical records, billing, nurses, etc) Answer appropriate questions Non-medical judgment issues Information read from the patients chart/transcription Per standard orders of provider based on written protocols Procedures scheduled with Goodman Campbell Surgery Scheduler per doctors' orders and protocols. Schedule ancillary vendors, physicians, equipment, and services when indicated. This process will be continuously reviewed and may change in the future. Complete and document surgery orders and submit to surgical facility Ensure films are available for surgery per physician preference Verify that all items are “checked-off” on surgery scheduling screen prior to surgery date Billing Collect surgical charges from providers. Ensure all diagnosis, procedure codes, and operative notes are included. Send paperwork to the medical coder. Transcription Obtain provider signature in timely manner. Route signed transcription to MR for filing & processing. Build orders in the EMR Notify provider of provider non-covered benefits as determined by Referral Coordinator. Request alternative treatment options from provider. Notify patient of non-covered benefits and potential changes in treatment plan. Refer patient to Accounts Receivable Representative to coordinate payment options. Scheduling all new patient visits as requested Process provider Mail. Maintain provider calendar. - Keep calendars current and inform providers, office, scheduling, etc. of changes. Notify Central Scheduling of physician template preferences and changes. Notify Central Scheduling of need to reschedule individual patients or general schedule changes. Position to cover all patient, physician and facility calls designated to that team of providers during business hours. At least one medical administrative assistant must be available for the Goodman Campbell providers and to take calls at all times during normal business hours. At least one medical administrative assistant must be available to cover the designated physician team at all times during normal business hours. Other duties as assigned. Knowledge, Skills and Abilities Required Genuine dedication to excellent customer service/ Exceptional attention to detail. A can-do attitude that does not hesitate to jump in to help others. Respect for organizational policies, procedures, systems, and objectives. Alignment with HIPAA regulations. Ability to drive to efficiency and accuracy in a fast-paced environment Ability to collaborate and communicate clearly. Ability to respectfully interact with physicians, providers, peers and patients. Ability to work independently. Ability to use Microsoft Office (Outlook, Word, Excel) and electronic health record system (NextGen). Educational and Experience Required Education : High school diploma or equivalent Medical assistant or LPN certification preferred Preferred Experience: 3-5 years of experience in a physician office or hospital setting 1-3 years of experience in neurosurgery or spine surgery Physical Demands Substantial amount of patient interaction requiring standing, bending and stooping. Moderate to heavy patient volume requiring efficiency and speed. Occasional moderate lifting. Able to sit for an extended period of time in focused work.
    $24k-31k yearly est. Auto-Apply 23d ago
  • FT Front Desk Coordinator

    IVX Health

    Front desk coordinator job in Avon, IN

    Job Description Healthcare Front Desk Coordinator Full Time | Monday-Friday | Day Shift | Infusion Center-Based We're looking for a Front Desk Coordinator with more than just a friendly face - we're looking for a calm, capable operations pro who's ready to help redefine the patient experience from the moment someone walks through our doors. This is a high-impact, patient-facing role where your attention to detail, healthcare expertise, and ownership mindset make all the difference. From managing appointment scheduling and verifying insurance to setting the tone for each visit, you'll be a key part of what makes IVX Health feel exceptional. About the Role As a Front Desk Coordinator, you'll play a critical role in shaping the care experience for our patients. This Monday-Friday, regular business hours role involves providing exceptional service as the first point of contact while supporting the daily operations of our infusion centers. From managing schedules to maintaining patient records, your work will ensure that our centers run smoothly and our patients feel valued. What You'll Do Lead First Impressions - Greet patients with warmth and professionalism, answering phones and supporting visitors with confidence and care Manage Scheduling and Coordination - Schedule, reschedule, and confirm appointments, ensuring all pre-visit requirements and authorizations are in place Ensure Operational Excellence - Verify patient insurance, update demographic information, and collect copays with accuracy and integrity Collaborate with Clinical Teams - Coordinate patient flow and communicate clearly with nursing staff to ensure a smooth and safe experience Maintain an Inviting Space - Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment Support Across Centers - Flex as needed to support other centers within your market during staff absences, openings, or higher-volume days What We're Looking For 1-3 years of front desk or administrative experience in a medical or healthcare setting High School Diploma or GED required Strong understanding of insurance verification, billing basics, and the patient intake process Proficiency in EHR/EMR systems and scheduling software Knowledge of medical terminology and patient-facing protocols Exceptional customer service and communication skills Ability to multitask in a fast-paced environment while staying organized and accurate Quick learning agility-you adapt fast, absorb new processes quickly, and stay ahead of the curve Adaptable and dependable, with a willingness to support multiple centers and adjust to evolving workflows Why You'll Love IVX Health We're not just redefining care for our patients - we're redefining it for our teams, too. When you join IVX, you'll find: Predictable Hours: Monday-Friday, regular business hours with rotating Saturdays Supportive Culture: Work with a compassionate, values-driven team Professional Growth: Tuition reimbursement, CEU access, and development opportunities Comprehensive Benefits: Medical, dental, vision, 401(k) match, disability, and more Life-Friendly Perks: Paid volunteer time, wellness support, and family-building benefits About IVX Health IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We're transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well-we empower our team to thrive while living our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride. Our Mission: To improve the lives of those we care for by redefining the care experience Our Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence Benefits We Offer Comprehensive Healthcare - Medical, dental, and vision coverage, including prescription drug plans and telemedicine services. Flexible Savings Options - Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs. Supplemental Protection - Accident, critical illness, and hospital indemnity plans to provide additional financial security. Dependent Care FSA - Pre-tax savings for eligible childcare and dependent care expenses. 401(k) Retirement Plan - Secure your future with a competitive company match. Disability Coverage - Voluntary short-term and long-term disability plans to protect your income. Fertility and Family Support - Resources and benefits designed to support fertility care and family planning. Life and AD&D Insurance - Financial protection for you and your loved ones. Counseling and Wellness Support - Free resources to support emotional, physical, and financial well-being. Education Assistance - Tuition reimbursement and certification support to help you grow in your career. Continuing Education - Access to a CEU library for ongoing professional development. Charitable Giving and Volunteer Program - Matched donations and paid volunteer time off to support causes you care about. Employee Referral Bonus - Earn rewards for helping us find top talent. Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage. EEO STATEMENT IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. Privacy Policy
    $24k-31k yearly est. 22d ago
  • Front Bar Receptionist

    Face FoundriÉ

    Front desk coordinator job in Indianapolis, IN

    Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations. As a Front Bar Receptionist you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Explain, sell, recommend FACE FOUNDRIÉ products. Work with the Salon Manager to notify when supplies are low. Assist in all in-store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company time keeping procedures. Attend mandatory training and team meetings. Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience (1 year) Sales and Marketing Experience Salon Experience Preferred Current Esthetic Students Preferred Job Type: Full Time, Part Time Availability: Weekday and Weekends, Saturdays and Sundays mandatory *Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
    $26k-33k yearly est. 51d ago
  • Front Desk Receptionist

    Massage Heights-Indianapolis · Carmel · Fishers

    Front desk coordinator job in Indianapolis, IN

    Job Description Seeking highly motivated and out-going individuals looking to join an upscale massage and facial front desk and sales team. If you are looking to be a part of a fun, positive culture with career growth opportunities then you may be who we are looking for. Full time positions available at our Carmel, Ironworks, and Fishers locations. A career with Massage Heights allows you to fulfill your passion of improving lives everyday. Grow into a meaningful and rewarding career that includes: Competitive Hourly Rate (starting at $14+/hour) Commissions Paid on Sales Paid Vacation Growth Opportunities into Management (positions available) Health Insurance Partner Monthly massage or facial provided to take care of you! (50% OFF any additional massages or facials) Qualifications are as follows: Excellent Guest service and communication skills Must have sales or retail and Guest service experience Previous membership sales experience a plus Strong understanding of basic computer software Positive, energetic attitude Available to work flexible hours and days; including evenings and weekends High School diploma or equivalent preferred Become part of a Team that stands above the rest in terms of values, organization, guest service, and teamwork. Reach out to Elevate Your Career with Massage Heights! Powered by JazzHR VhcUgnyLBC
    $14 hourly 16d ago
  • Front Desk Receptionist

    Massage Heights

    Front desk coordinator job in Indianapolis, IN

    Seeking highly motivated and out-going individuals looking to join an upscale massage and facial front desk and sales team. If you are looking to be a part of a fun, positive culture with career growth opportunities then you may be who we are looking for. Full time positions available at our Carmel, Ironworks, and Fishers locations. A career with Massage Heights allows you to fulfill your passion of improving lives everyday. Grow into a meaningful and rewarding career that includes: Competitive Hourly Rate (starting at $14+/hour) Commissions Paid on Sales Paid Vacation Growth Opportunities into Management (positions available) Health Insurance Partner Monthly massage or facial provided to take care of you! (50% OFF any additional massages or facials) Qualifications are as follows: Excellent Guest service and communication skills Must have sales or retail and Guest service experience Previous membership sales experience a plus Strong understanding of basic computer software Positive, energetic attitude Available to work flexible hours and days; including evenings and weekends High School diploma or equivalent preferred Become part of a Team that stands above the rest in terms of values, organization, guest service, and teamwork. Reach out to Elevate Your Career with Massage Heights!
    $14 hourly Auto-Apply 60d+ ago
  • Front Desk Coordinator - Greenwood, IN

    The Joint 4.4company rating

    Front desk coordinator job in Greenwood, IN

    Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you.At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Competitive Pay $15-$18/hr Depending on Experience Weekends required What we are looking for in YOU and YOUR skillset! * Driven to climb the company ladder! * Possess a winning attitude! * Have a high school diploma or equivalent (GED). * Complete transactions using point of sale software and ensure all patient accounts are current and accurate * Have strong phone and computer skills. * Have at least one year of previous Sales Experience. * Participate in marketing/sales opportunities to help attract new patients into our clinics * Be able to prioritize and perform multiple tasks. * Educate Patients on wellness offerings and services * Share personal Chiropractic experience and stories * Work cohesively with others in a fun and fast-paced environment. * Have a strong customer service orientation and be able to communicate effectively with members and patients. * Manage the flow of patients through the clinic in an organized manner Essential Responsibilities * Providing excellent services to members and patients. * The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. * Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. * Answering phone calls. * Re-engaging inactive members. * Staying updated on membership options, packages and promotions. * Recognizing and supporting team goals and creating and maintaining positive relationships with team members. * Maintain the cleanliness of the clinic and organization of workspace * Confident in presenting and selling memberships and visit packages * Keeping management apprised of member concerns and following manager's policies, procedures and direction. * Willingness to learn and grow * Accepting constructive criticism in a positive manner and using it as a learning tool. * Office management or marketing experience a plus! * Able to stand and/or sit for long periods of time * Able to lift up to 50 pounds * Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
    $15-18 hourly 4d ago
  • Lead Dental Front Desk Coordinator (FT)

    Bright Direction Dental LLC

    Front desk coordinator job in Indianapolis, IN

    Full-Time Lead Dental Front Desk Coordinator Brad Sammons DDS - Center for Advanced Dentistry is looking for an enthusiastic Full-Time Lead Front Desk Coordinator to join our team. The Front Desk Coordinator will be responsible for overseeing and coordinating the front desk activities in the office along with assisting other areas when directed. This position plays a key role in providing excellent customer service, managing patient interactions, and ensuring efficient workflow at the front desk. The ideal candidate will hold a friendly and professional demeanor, demonstrate excellent communication skills and compassion supporting the patient experience. Works effectively in a team environment. They must be able to communicate well. In fact, must be the best communicator in the practice. The number one responsibility of all employees is patient care and meeting patient needs. Center for Advanced Dentistry: 8325 S Emerson Ave Suite A, Indianapolis, IN 46237 Office Schedule: * Monday 8:00 AM - 5:00 PM * Tuesday 9:00 AM - 5:00 PM * Wednesday 9:00 AM - 5:00 PM * Thursday 8:00 AM - 4:00 PM Bright Direction Dental is proud to offer a comprehensive benefits package designed to support the health and well-being of our employees. Full-time employees (working 30 or more hours per week) are eligible for medical, dental, vision, and life insurance coverage, as well as access to a variety of voluntary benefits. In addition, all employees-both full-time and part-time-are eligible for paid time off, holiday pay, and participation in our 401(k) retirement savings plan, which includes a company match. We are committed to providing valuable benefits to meet the diverse needs of our team. Requirements: Patient Interaction: * Greet patients and visitors in a friendly and professional manner. * Schedule appointments and maintain the appointment calendar. * Answer phone calls and address inquiries or direct them to the appropriate department. * Verify patient information and insurance details. Appointment Management: * Coordinate and schedule appointments based on dentist availability. * Send appointment reminders to patients and confirm appointments. * Handle appointment cancellations and rescheduling. * Ensures re-care is being booked. * Follows up with patients on unscheduled treatment plans. Administrative Tasks: * Maintain accurate patient records and update information as needed. * Handle patient registration and check-in/check-out processes. * Process and verify insurance information. * Collect and record payments for services rendered. * Oversees and participates in collections of aged receivables. Team Coordination: * Coordinate with dental assistants, hygienists and other staff to ensure seamless patient care. Problem Resolution: * Address patient concerns and resolve issues related to appointments, billing, or service. * Collaborate with dental professionals to handle patient complaints effectively. Qualifications: * Proven experience in a front desk or administrative role, preferably in a dental office. * Strong organizational and multitasking abilities. * Excellent communication and interpersonal skills. * Knowledge of dental terminology, procedures, and insurance processes. * Proficient in using dental office software and general office applications. * High school diploma or equivalent. Physical Requirements: * Must be able to lift up to 15-30 pounds at time. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT Bright Direction Dental is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to abide by these principles and mandates. Bright Direction Dental prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, traits associated with race, creed, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Bright Direction Dental conforms to the spirit as well as to the letter of all applicable laws and regulations.
    $24k-31k yearly est. 21d ago
  • Front Desk Receptionist

    John Boner Neighborhood Centers 4.1company rating

    Front desk coordinator job in Indianapolis, IN

    John Boner Neighborhood Centers | Indianapolis, IN Compensation: $18 hourly As the welcoming face of the John Boner Neighborhood Centers (JBNC), the Front Desk Receptionist plays a vital role in creating a warm, inclusive, and organized environment where every neighbor feels seen, supported, and respected. This position is at the heart of the Center's daily operations-connecting visitors to programs, supporting staff communication, and setting the tone for every person who walks through our doors. JBNC is entering an exciting stage of renewed organization and collaboration, and we're looking for someone who's eager to bring structure, positivity, and genuine care to our front desk experience. A Day in the Life Each day at the JBNC front desk brings something new. You might start your morning by greeting neighbors arriving for appointments, helping someone fax an important document, or guiding a visitor through our enrollment process for community programs. Throughout the day, you'll answer calls, direct visitors, and keep the lobby and resource room organized, ensuring flyers, materials, and technology are accessible and up to date. You'll collaborate closely with program staff to stay informed about upcoming events and available resources-proactively sharing information with neighbors to help them find what they need. When tensions arise, your calm confidence and empathy help de-escalate situations and keep interactions positive. You'll also be part of a newly growing team committed to building consistency, communication, and teamwork at the front lines of JBNC's mission. You Would Thrive in This Position If… * You're a natural connector who loves engaging with people from all walks of life and believes in treating everyone with dignity and respect. * You have a steady, confident presence and can calmly manage fast-paced or emotionally charged moments. * You're organized and proactive, keeping yourself and others informed about what's happening across departments. * You bring strong customer service instincts-you go above and beyond to help people feel supported and informed. * You're energized by teamwork, communication, and being part of a group that's improving processes together. * You're comfortable using technology and digital tools like Microsoft Outlook, Teams, SharePoint, and other systems to share information and assist neighbors. * You have the empathy and patience to assist individuals facing challenges and the confidence to communicate information clearly and compassionately. Key Details * Schedule: Monday-Friday, 8:00am-5:00pm or 9:00am-6:00pm; occasional evenings or weekends as needed * Environment: In-person, collaborative, and community-focused
    $18 hourly 60d+ ago
  • Front Bar Receptionist

    Face FoundriÉ

    Front desk coordinator job in Indianapolis, IN

    Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations. As a Front Bar Receptionist you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Explain, sell, recommend FACE FOUNDRIÉ products. Work with the Salon Manager to notify when supplies are low. Assist in all in-store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company time keeping procedures. Attend mandatory training and team meetings. Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience (1 year) Sales and Marketing Experience Salon Experience Preferred Current Esthetic Students Preferred Job Type: Full Time, Part Time Availability: Weekday and Weekends, Saturdays and Sundays mandatory *Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
    $26k-33k yearly est. 60d+ ago
  • Front Desk Coordinator - Indianapolis, IN

    The Joint Chiropractic 4.4company rating

    Front desk coordinator job in Indianapolis, IN

    Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you.At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Schedule: Part time - includes some weekdays and weekends Pay: $15 - $17/hr Bonus Potential What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
    $15-17 hourly Auto-Apply 60d+ ago

Learn more about front desk coordinator jobs

How much does a front desk coordinator earn in Bloomington, IN?

The average front desk coordinator in Bloomington, IN earns between $22,000 and $35,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.

Average front desk coordinator salary in Bloomington, IN

$27,000

What are the biggest employers of Front Desk Coordinators in Bloomington, IN?

The biggest employers of Front Desk Coordinators in Bloomington, IN are:
  1. MyEyeDr
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