Front desk coordinator jobs in Carolina, PR - 24 jobs
All
Front Desk Coordinator
Front Desk Agent
Coordinator
Receptionist
Patient Liaison
Surgical Coordinator
Scheduler
Patient Representative
Front Desk Agent
Schulte Corporation 3.9
Front desk coordinator job in San Juan, PR
Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for eligible associates
Health Insurance and Life Insurance options
Paid Time Off
Holiday Pay
Employee Assistance Program for eligible associates
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Greets guests as they arrive, focus on personal recognition
Reviews arrival lists daily and assists in preparing and assembling welcome amenities
Escort VIPs to room and check them in prior to arrival
Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
Keep frontdesk area clean and organized.
Assisting with lobby activation as needed.
Utilize proper procedures when handling guest PPI data.
Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
Attends promptly to guest needs and inquiries
Perform various other duties as assigned
Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
Minimum of one (1) year in FrontDesk Operations
In-depth knowledge of hotel FrontDesk operations
Minimum of High School education
KNOWLEDGE, SKILLS AND ABILITIES
Basic computer skills
Ability to communicate effectively verbally and in writing
Ability to exceed expectations of guests and team members
Excellent time management skills
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Companies
is an Equal Opportunity Employer.
$28k-32k yearly est. 3d ago
Looking for a job?
Let Zippia find it for you.
Front Desk Agent
Good Labor Jobs LLC
Front desk coordinator job in San Juan, PR
Job DescriptionFront Desk Agent - Anchorage By The SeaLocation: Ogunquit, ME Job Type: Full-Time Compensation: $18 per hour Job OverviewAnchorage By The Sea is seeking a customer-focused FrontDesk Agent to join our team. This role is responsible for guest registration, managing reservations, and providing guests with information about the hotel and surrounding area. If you excel in customer service and have previous experience in a service-related role, we encourage you to apply.Responsibilities
Manage online, phone, and in-person room reservations in a fast-paced environment
Communicate relevant shift information to the next shift and direct supervisor
Welcome guests, process check-ins and check-outs, distribute room keys, and explain hotel amenities
Process payments and resolve any discrepancies
Address guest concerns and complaints in a professional and timely manner
Provide guests with information about local attractions and amenities
Collaborate with team members to ensure guest accommodations meet hotel standards and special requests are fulfilled
Maintain a clean, organized, and well-functioning workstation
Follow training procedures and adhere to standard operating procedures
Perform additional duties as assigned by management
Requirements
High school diploma or equivalent experience
Minimum of one year of experience in a related position
Ability to work onsite at the hotel location
Flexible availability for both day and night shifts
Proficiency in English (reading, writing, speaking)
Willingness to learn new technology platforms
Ability to stand for extended periods at the frontdesk
Ability to lift and push up to 50 lbs., including guest luggage (limited)
Strong ability to work independently
Friendly, professional, and customer-service-oriented demeanor
Preferred Qualifications
Previous experience in a customer-facing role
Proficiency in Microsoft Office Suite
Bilingual skills, with preference for Spanish or French
$18 hourly 6d ago
Recepcionist
Cegsoft
Front desk coordinator job in San Juan, PR
Job Description
NOTE: ONLY FOR PUERTO RICO CANDIDATES.
We are building the best workplace for thinkers, experts, service agents, designers, and developers to come together to innovate, grow, and truly make an impact in other peoples' lives through technology.
We are proud creators of:
Expert Tax - tax preparation software for accountants in Puerto Rico
Taxmania - tax preparation software for citizens of Puerto Rico
Edi - a document management software to modernize the digital office
Follow It - case management software
We serve over 150,000 customers every year. It is paramount for us to deliver quality software solutions, and provide “above and beyond” customer experiences to ensure the highest level of customer satisfaction.
Our company values ground us and guide us:
Passion
Innovation
Playfulness
Honesty
Customer Satisfaction
Growth
Discernment
If you have a passion about administration and service, and would love to work on a fun, team-oriented and creative environment, we are looking for YOU!
What will you do?
Greet and welcome clients, candidates, and visitors in a warm and professional manner.
Answer, screen, and direct incoming calls and emails to the appropriate departments.
Mantain the reception area, keeping it tidy and presentable, reflecting a professional image.
Maintain visitor log and ensure adherence to security protocols for all on-site visitors.
Schedule meetings, manage calendars, and assist with conference room bookings.
Receive, sort and scan incoming correspondence into our online digital system to ensure accurate and timely documentation.
Support CEO and Director of Operations with administrative tasks such as filing, data entry, and document preparation.
Assist HR team with onboarding activities for new employees and support planning coordination of internal events or activities.
Assist with drafting or distributing internal communications and company-wide notices as needed.
Maintain the office supply inventory and place orders as needed.
Coordinate with the facilities team to mantain breakroom supplies and general office needs.
Our candidate must:
Be available on a full time basis, from Monday to Friday 9:00am-6:00pm.
Be available to work from home and in San Juan.
High school diploma required.
Completion of administrative office course.
1 to 2 years of related experience.
Nice to have:
Creativity
Team Work
Quality of Work
Customer Satisfaction-oriented
Proactivity
Results driven
Organized
Verbal and written communication skills in English and Spanish
Comfortable working with technology and collaboration tools (e.g., Microsoft Office, Teams, Zoom, Slack).
What's in it for you?
A very valuable experience on a friendly, flexible and collaborative environment.
The opportunity to work with high level professionals in the software industry.
Perks!: High quality coffee, ping pong table, gym equipment, team activities, hybrid work culture and so much more!
If you believe you can add value to our team, we want to meet YOU!
At CEGsoft we are commited to creating an iclusive environment for all employees. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, religion, sexual orientation, gender identity, gender expression, national origin, age, disability status, genetic information, military or veteran status or any other applicable legally protected considerations made unlawful by federal, state, or local laws.
Department
Operations
Employment Type
Full Time
Location
FDI Clinical Research - San Juan
Workplace type
Onsite
Reporting To
Michelle Echeandia
Key Responsibilities Skills, Knowledge and Expertise Benefits About Alcanza Clinical Research Alcanza Clinical Research (“Alcanza”) is a national, collaborative network of clinical research sites, founded on the mission to accelerate the development of new therapies by reducing barriers to clinical research participation for all.
We conduct research on dozens of conditions in several therapeutic areas including psychiatry, neurology, dermatology, and infectious disease. Our work is important to the patients who participate, the scientists who develop these new therapies, and the entire medical community. Because all approved medications require clinical trials, the impact of your work is exponential, reaching many thousands of future patients and improving their quality of life.
Alcanza is a culturally competent organization. We treat each other with dignity, creating an environment where all individuals feel welcome, heard, and respected for their unique perspectives and aspirations. We put considerable effort into finding exceptional employees who mirror the values most important to us: Inclusive, Impactful, Compassionate, and Determined.
Alcanza Clinical Research is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, marital status, veteran status, disability, sexual orientation, gender identity or expression, genetic information, or any other category protected by law. We recognize that diversity and inclusion is a driving force in the success of our company.
$25k-34k yearly est. 60d+ ago
Front Desk Agent
Graduate Hotels 4.1
Front desk coordinator job in San Juan, PR
Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for eligible associates
Health Insurance and Life Insurance options
Paid Time Off
Holiday Pay
Employee Assistance Program for eligible associates
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Greets guests as they arrive, focus on personal recognition
Reviews arrival lists daily and assists in preparing and assembling welcome amenities
Escort VIPs to room and check them in prior to arrival
Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
Keep frontdesk area clean and organized.
Assisting with lobby activation as needed.
Utilize proper procedures when handling guest PPI data.
Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
Attends promptly to guest needs and inquiries
Perform various other duties as assigned
Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
Minimum of one (1) year in FrontDesk Operations
In-depth knowledge of hotel FrontDesk operations
Minimum of High School education
KNOWLEDGE, SKILLS AND ABILITIES
Basic computer skills
Ability to communicate effectively verbally and in writing
Ability to exceed expectations of guests and team members
Excellent time management skills
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Companies
is an Equal Opportunity Employer.
$25k-29k yearly est. 3d ago
Front Desk Agent
Schulte Hospitality Group 3.9
Front desk coordinator job in San Juan, PR
Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for eligible associates
Health Insurance and Life Insurance options
Paid Time Off
Holiday Pay
Employee Assistance Program for eligible associates
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
* Greets guests as they arrive, focus on personal recognition
* Reviews arrival lists daily and assists in preparing and assembling welcome amenities
* Escort VIPs to room and check them in prior to arrival
* Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
* Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
* Keep frontdesk area clean and organized.
* Assisting with lobby activation as needed.
* Utilize proper procedures when handling guest PPI data.
* Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
* Attends promptly to guest needs and inquiries
* Perform various other duties as assigned
* Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
* Minimum of one (1) year in FrontDesk Operations
* In-depth knowledge of hotel FrontDesk operations
* Minimum of High School education
KNOWLEDGE, SKILLS AND ABILITIES
* Basic computer skills
* Ability to communicate effectively verbally and in writing
* Ability to exceed expectations of guests and team members
* Excellent time management skills
* The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
* Schulte Companies is an Equal Opportunity Employer.
$27k-31k yearly est. 10d ago
Receptionist
Thomas j Henry Law Pc
Front desk coordinator job in Guaynabo, PR
Top Texas Law Firm is now in Puerto Rico! We are currently seeking highly motivated and career-driven Receptionists to join the team!
This is a full-time position working 40 hours per week. Pay rate is $11.00/ hour.
Benefits:
$300 monthly stipend for Health Insurance
Gym membership
Employee Recognition Programs
Why Work Here?
This is the firm that will take your career to the next level. We focus on obtaining RESULTS for our clients! Our law firm has been named a “Best Place to Work” in the country by Glassdoor two years in a row!
Job Summary:
Deliver stellar client service on behalf of Thomas J. Henry Injury Attorneys while adhering to the highest ethical standards. The receptionist meets with new, prospective and regular clients, then patches out calls to the attorneys or other departments for the best next course of action. Assign call-backs to the appropriate legal team and update any information provided by our clients.
Essential Job Functions:
Answers and screens inquiry calls and emails from both prospective clients and regular clients.
Directing, transferring call to attorneys, paralegals, and staff.
Respects client dignity and confidentiality.
Maintains security by following procedures.
Maintains safe and clean work area by complying with procedures, rules, and regulations.
Maintains continuity by documenting and communicating actions, irregularities, and continuing needs in system.
Contributes to team effort by accomplishing related results as needed.
Various projects and duties as assigned.
Competencies:
Possess strong initiative
Strong business acumen
Detail-oriented
Effective communication skills
Customer service
Emotional intelligence
High energy motivator
Multi-tasking, time management, and the ability to organize and prioritize work.
Proficient in English language
Education & Experience:
High school diploma or GED required
Previous customer service experience preferred.
Ability to abide by confidentiality requirements when working with sensitive information, results, and communications required.
Proficient in Microsoft Office (Word, Excel and PowerPoint).
If you are looking for the opportunity to make the most of your experience, talents and work ethic, we have the cases, reputation, and resources to make your goals a reality.
#IND-PR-ADM
$11 hourly Auto-Apply 7d ago
Construction Scheduler - PR
Slsco 3.9
Front desk coordinator job in San Juan, PR
Job Description
The construction scheduler develops, maintains, and updates project timelines to ensure projects are completed on schedule. Key duties include creating detailed project schedules using software like Primavera P6 or Microsoft Project, coordinating with project managers and contractors, monitoring progress, identifying potential delays, and reporting on schedule performance. The main goal in this position is to keep projects on track, within budget, and on time.
Essential Duties and Responsibilities:
Schedule creation and management:
Develop and maintain detailed project schedules from start to finish using scheduling software.
Coordination:
Work with project managers, contractors, subcontractors, and suppliers to align timelines and resources.
Progress monitoring:
Track project progress against the schedule and adjust plans as needed to avoid delays.
Risk identification:
Identify potential scheduling conflicts and risks and develop mitigation strategies.
Reporting:
Prepare and present reports on schedule performance to stakeholders and leadership teams.
Resource allocation:
Ensure the proper allocation of labor, materials, and equipment.
Communication:
Maintain clear and consistent communication with all project teams regarding schedule updates and changes.
Compliance:
Ensure compliance with safety regulations and project standards.
Other administrative duties as assigned.
Position Requirements:
Proficiency with scheduling software like Primavera P6 and Microsoft Project.
Strong knowledge of construction processes.
Familiarity with scheduling methods like the Critical Path Method (CPM) and Gantt charts.
Excellent organizational, analytical, and problem-solving skills.
Strong communication and collaboration skills.
Desired Skills:
Experience in construction management or a related field is often preferred.
Physical Demands:
Use of manual dexterity, tactile, visual, and audio acuity.
Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands.
Occasional lifting (up to 40 pounds).
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Affirmative Action/EEO Statement
SLS Caribe LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without discrimination because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, disability status, protected veteran status, or any other federal, state, or local protected class.
$27k-56k yearly est. 11d ago
Surgical Coordinator 1 PR
Lifelink Careers 3.4
Front desk coordinator job in Guaynabo, PR
Join LifeLink - Join a Life Saving Team!
About LifeLink More than four decades ago, a visionary group of innovators, led by renowned nephrologist Dr. Dana Shires, made a life-changing commitment-to save lives through organ and tissue donation. From that bold beginning, LifeLink Foundation was established - founded with heart, purpose, and a mission that still guides us today.
What started as a nonprofit with big dreams has grown into a vision-driven organization of more than 700 dedicated professionals across west-central Florida, Georgia, parts of South Carolina, Puerto Rico, and the US Virgin Islands.
At LifeLink, we are united by our mission: To honor donors and save lives through organ and tissue donation.
Our vision remains clear: To maximize the gift of life while giving hope to donor families and transplant patients.
We are grounded in the values that shape our work and culture-Compassion. Excellence. Legacy. People. Quality.
If you're inspired by purpose, driven by impact, and ready to help save and heal lives, LifeLink is the place for you.
What You'll Do
As a Surgical Coordinator 1, you will directly contribute to LifeLink's life-saving mission. In accordance with established LifeLink Foundation, OPO, and Tissue Bank as well as any applicable State, Federal and other regulating agency laws, regulations and requirements, the primary responsibility of this position is to assist the Vascular Transplant Coordinator with assigned clinical and non-clinical organ/tissue recovery procedures. This on-call position participates in a call rotation schedule and is available as a resource for Hospital Development and Public Education programs as directed by the Director of Recovery Services and the Executive Director.
Key Responsibilities:
Clinical Duties and Responsibilities:
Assist Primary Vascular Coordinator
Pre-operative
Obtain appropriate chart copies for LifeLink and Extra-renal teams one hour prior to surgery;
Brief surgical staff;
Bring LifeLink supplies;
Assist with donor transportation.
Must be able to understand and complete all sheets that comprise the LifeLink Deceased Donor Information Form.
Intra-operative
Circulating Duties
Ensure that anesthesia personnel have appropriate supplies and paperwork necessary. (Vascular staff should brief anesthesia.)
Ensure visiting teams have appropriate paperwork and specimens required.
Ensure that circulating nurse has the names of all recovery personnel.
Assist circulating nurse with general duties.
Gather specific sterile supplies for each organ to be recovered.
Use proper technique when opening sterile supplies.
Obtain appropriate blood specimens needed for organ/tissue recovery.
Prepare appropriate amount of solution and sterile ice for preservation and packaging of abdominal organs to be recovered.
Setup and run aortic and portal preservation.
Setup and run cardiac and pulmonary preservation.
Arrange appropriate transportation for recovery teams.
Perform the above duties on local donors, as well as import recoveries.
Scrubbing Duties
Use proper sterile technique for scrubbing, gowning and gloving;
Setup back table;
Package organs according to protocol;
Procure heart valves and package according to protocol;
Procure organs for research and package according to protocol
Perform extra-renal fly-outs.
Post-Op Duties
Assist OR staff with donor's post-mortem care and room clean-up.
Complete intra-operative donor information sheets.
Package organs for transportation per UNOS/LifeLink policies.
Ensure that any assigned post-donor follow-up is completed.
Accurate and timely documentation.
Non-clinical Duties:
Uphold and reflect LifeLink's Mission Statement, policies and protocols and serve as a role model for the same.
Participate in basic professional education in-services.
Participate in public education programs.
Attend staff and other meetings as required.
Perform other duties as appropriate at the direction of the Administrator-on-call / Director and Executive Director.
Who You Are
Passionate about helping others and making a difference
Aligned with LifeLink's core values of Compassion, Excellence, Legacy, People, and Quality
Operations Room Technician (ORT) or successful completion of an accredited Surgical Technology Program or its equivalent.
A minimum of two years of experience in any of these fields.
Advanced technical, organizational, communication, interpersonal, and problem-solving skills
Current valid State Driver License with good driving record.
Respond to cases when scheduled.
Response to calls within 15 minutes is required.
Arrival at the hospital prior to 1 (one) hour and 30 (thirty) minutes to two (2) hours of the OR time is required.
Work requires extended hours during peak procurement periods.
Traveling during all hours may be expected.
Able to perform in various operating room settings.
High stress level due to emotional and physical nature of position.
Long periods of standing.
Some lifting.
Participation in 7/24 on-call schedule rotation; extended working hours while on-call.
A collaborator who thrives in a mission-first environment
Why LifeLink?
Be part of an organization with a legacy of saving lives and giving hope
Join a passionate and supportive team across Florida, Georgia, and Puerto Rico
COMPANY PAID Medical, Dental, Disability & Life Insurance
Generous COMPANY PAID Pension Plan for your Retirement
Paid Vacation, Sick Days & Holidays
Growth opportunities in a mission-driven, high-impact nonprofit
Work with purpose, knowing your efforts directly touch lives
Diversity, Equity & Inclusion
LifeLink is proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment that reflects the communities we serve.
Ready to Help Change Lives?
Your next career move could be the most meaningful one yet.
$22k-25k yearly est. 55d ago
Front Desk Agent FT
Highgate Hotels 4.5
Front desk coordinator job in Carolina, PR
Compensation Type Hourly Highgate Hotels
Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. *****************
Location
Isla Verde Beach is two blocks away, and we've got a reserved area with chairs and umbrellas. Relax right here in our resort-style pool, featuring a waterfall and foliage. The airport is about five minutes away. Enjoy free cooked-to-order breakfast, and have a drink at our complimentary Evening Reception.
Overview
The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Responsibilities
Greet and welcome all guests approaching the FrontDesk in accordance with Highgate Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
Review Front Office log and Trace File daily.
Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the FrontDesk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.
Qualifications
College course work in related field helpful.
Fully bilingual
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.
$25k-29k yearly est. Auto-Apply 12d ago
Reservations/Front Desk/PBX Agent
Rio Mar Hospitality Management
Front desk coordinator job in Ro Grande, PR
The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Education & Experience
College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Physical Requirements
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
$26k-31k yearly est. Auto-Apply 60d+ ago
Pre-Arrival Coordinator - Caribe Hilton
Hilton Worldwide 4.5
Front desk coordinator job in San Juan, PR
The famous Caribe Hilton is looking for a Pre-Arrival Coordinator to join their Front Office team. With over 65,000 sq ft of flexible event space, 4 ballrooms and 24 meeting rooms with the ability to host up to 3,000 attendees, and only seven miles from San Juan airport with a flight time of four hours from most major US cities, this is Puerto Rico's perfect spot.
The ideal candidate has a minimum of 1 year in Pre-Arrival Coordinator, Front Office, Hospitality and Customer Service experience and is able to communicate in Spanish and English and understand the language.
Shift Pattern: Full Availability. Candidate will work rotating shifts throughout the week including weekends and holidays.
Pay Rate: $14.00 per hour
What are the benefits of working for Hilton?*
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
* Go Hilton travel program: 100 nights of discounted travel
* Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
* Maternity and paternity leave as per Hilton policy
* Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care
* Mental health resources including free counseling through our Employee Assistance Program
* Best-in-Class Paid Time Off (PTO)
* 401K plan and company match to help save for your retirement
* Available benefits may vary depending upon property-specific terms and conditions of employment
What will I be doing?
As Front Office Pre Arrival Coordinator, you will assist in daily Front Office operations and work with customers and Guests to serve their needs and provide an excellent customer service experience. A Front Office Pre Arrival Coordinator is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
* Assist the Front Office Manager with daily Front Office operations
* Provide prompt service and actively seek opportunities to drive Guest satisfaction
* Ensure the team are kept fully aware of any relevant feedback from either the Guests or other departments
* Manage, resolve or escalate any and all Guest complaints quickly
* Work with room assignments for reservations prior guest arrival
* Work with all facilities and services provided within the hotel and identify opportunities for up-selling and promoting new or ongoing events
* Advise team of any special events or VIP Guests in the hotel for events or for general accommodations
* Ensure a high level of product knowledge of the hotel and the local area and be aware of the daily hotel event schedule
* Attend all Front Office meetings
* Act in accordance with fire, health and safety regulations and follow the correct procedures when required
* Serve your role and Team in an environmentally-conscience manner
What are we looking for?
Front Office Coordinators serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follows:
* Previous customer service experience within the hotel/leisure/retail sector
* Excellent interpersonal and communication skills
* Bilingual: English & Spanish
* Commitment to delivering a high level of customer service
* Ability to work under pressure
* Excellent grooming standards
* Flexibility to respond to a variety of work situations
*
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
* High level of IT proficiency
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$14 hourly 10d ago
Patient Transportation Representative
Elevance Health
Front desk coordinator job in Puerto Rico
Location: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. This position may require up to 100% travel within the designated regions in Puerto Rico. The ideal candidate will live within the assigned region.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
MMM Holdings, LLC is a company that provides Medicare Advantage and Medicaid plans in Puerto Rico. Currently, MMM Holdings, LLC operates in Puerto Rico under Elevance Health, Inc. a leading health company dedicated to improving the quality of life of communities in the United States. Through its affiliated companies, they serve more than 118 million people.
Schedule: This position will work an 8-hour shift Monday through Friday within the operational hours of 6:00 am - 11:00 pm. Alternate Saturdays may be required. Additional hours, including weekends or holidays, may be required based on operational needs.
The Patient Transportation Representative is responsible for providing transportation services for members.
How You Will Make an Impact
Primary duties may include, but are not limited to:
Drives members/patients back and forth to their health service centers.
Contacts the affiliate to confirm the coordinated service.
Contacts the member to report they are near the pickup location.
Follows up on the service provided, making changes in the status of services in the platform, to ensure effective monitoring and compliance, and guarantee quality service.
Associates in this role are expected to be able to work independently, be punctual, have attention to details, be empathetic to the situations of others and have strong communication and customer service skills.
Drive long distances more than 3 days a week.
Minimum Requirements:
Requires Authorization for Medical Care certification issued by the Bureau of Transportation and Other Public Services.
Category 4 Driver's License (Chauffer's license) in good standing.
Certificate of Law 300.
Current National CPR Foundation Cardiopulmonary Resuscitation (CPR) certification or obtained within 15 days of hire.
Preferred Skills, Capabilities and Experiences:
High school diploma/GED preferred.
Associate degree in an area related to health is preferred.
1 year of related customer service experience is strongly preferred.
Experience working with geriatric population is preferred.
Experience handling electronic equipment such as mobile phones and applications are preferred.
Job Level:
Non-Management Non-Exempt
Workshift:
Job Family:
FAC > Transport & Fleet Mgmt
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
$27k-32k yearly est. Auto-Apply 25d ago
Healthcare Coordinator
Bio-Nuclear of Puerto Rico
Front desk coordinator job in San Juan, PR
Job Description: GENERAL JOB INFORMATION JOB TITLE: Coordinator - Hospital DivisionDEPARTMENT: Hospital DivisionIMMEDIATE SUPERVISOR: Manager - Hospital DivisionCLASSIFICATION: Non-Exempt Coordinate all service requests received via phone calls or emails, following established procedures, maximizing Division resources, and ensuring a high level of customer satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES Handle daily customer communications (e.
g.
, phone calls, text messages, and emails) requesting service for hospital equipment, in order to:a.
Prepare and send a service quotation to the client when there is no active contract.
b.
Verify whether the service is covered under warranty.
c.
Forward the approved quotation to the Credit and Accounts Receivable unit to arrange payment.
d.
Create the service call in Salesforce.
e.
Assign the call to the appropriate Technician based on availability, training, and location relative to the client.
Obtain complete information about the equipment issue by contacting the client as needed, ensuring accurate documentation of the call in Salesforce.
Verify that the Technician has completed the service closure process in Salesforce.
Invoice clients for completed services through Acumatica, ensuring accuracy (including sales tax) and sending the invoice via email.
Create and maintain an updated list of equipment in Salesforce, including:a.
Entering sold equipment information once the Customer Service department sends the notification email.
b.
Inputting data under the ASSET tab.
c.
Creating service records in Salesforce for customer-owned equipment not purchased from Bionuclear.
Maintain an Excel spreadsheet listing all installed equipment and their required maintenance frequency as indicated by the manufacturer.
Coordinate preventive maintenance (PM) with clients and schedule them in Salesforce, assigning appropriate personnel and ensuring full compliance with each equipment's maintenance calendar.
Prepare quotations for parts, services, and maintenance outside contract scope, as requested by the Technician and/or client.
Assist Division personnel (Service Technicians, Sales Consultants, Applications Specialists, and the Manager) with the necessary arrangements to complete customer services, including but not limited to: parts requests and availability, demos, services, client training certificates, and customer communications.
Create contract information in Acumatica to process monthly billing on the first day of the month and send it to both the client and the Credit and Accounts Receivable Supervisor.
Manage multimeter certifications as follows:a.
National Standard:i.
Assign the instrument pickup to the Service Technician.
ii.
Record the certification expiration date in Salesforce once picked up.
iii.
Create an Outlook alert, copying the Senior Service Technician and the Division Manager, indicating the next calibration date.
b.
Southeastern Biomedical:i.
Request certification cost quotation from the supplier.
ii.
Send the quotation to the Division Manager for approval.
iii.
Forward the approved quotation to the Purchasing Department to generate the Purchase Order (P.
O.
) and prepare shipment once approval is confirmed.
iv.
Enter calibration expiration information in Salesforce upon instrument return.
v.
Create an Outlook alert copying the Senior Service Technician and the Division Manager.
Identify and assign Technicians for customer site visits and installation or demo project setup.
Create new customer records in Salesforce:a.
Verify if the customer exists in the database; if not, send the “New Customer HC” form.
b.
Enter customer data upon receipt of the completed form.
c.
Notify Customer Service to request the customer number (HC).
d.
Prepare a quotation based on customer requirements.
e.
Send the quotation to the client and, once approved, generate the service order.
Coordinate equipment pickup, transfer, or relocation (including demos or loaners) by:a.
Contacting the client to confirm details and availability.
b.
Assigning the appropriate Technician.
c.
Creating the service in Salesforce.
d.
Closing the service cycle in Acumatica.
e.
Issuing the invoice as applicable.
Manage warranty claims with suppliers (parts and/or services):a.
Receive specifications from the Technician for the claim.
b.
Enter the claim in the supplier portal.
c.
Notify the supplier via email of the claim submission.
d.
Create the service call and assign the Technician once the part is received.
e.
Prepare part orders and sales requests as follows:i.
Compile a detailed list of required parts in Excel.
ii.
Request quotations from external suppliers as needed.
iii.
Send the list to the Division Manager for approval.
iv.
Forward approved requests to the Purchasing Department (“Purchasing” group).
v.
Follow up with Purchasing until all purchase orders are received.
vi.
Generate service invoices and send them to clients via email or physical document.
vii.
Send the final invoice to the Finance Department's Credit and Accounts Receivable unit based on the true equipment cost.
Ensure strict adherence to the Division's instructions, guidelines, and specifications when executing coordination tasks.
Process equipment sales as follows:a.
Verify the supplier's installed base list (Excel) to check if the client is registered in the PEGA portal.
b.
If not, provide supplier with client name, employer ID, address, and phone, along with W9 and Merchant Registration.
c.
Once confirmed, email GE's “Installed Base” group the equipment serial number and the Technician's report (SA from Salesforce).
Create new parts in the Acumatica platform.
Notify clients when the supplier issues an equipment recall:a.
Send the client the authorization document to process the recall.
b.
Assign the appropriate Technician to perform the recall service.
c.
Send the supplier the Technician's SA report and client authorization to confirm closure.
d.
Process a zero-dollar invoice for the recall in Acumatica.
Perform administrative tasks for the department, including but not limited to: answering and making calls, taking and relaying messages, copying, scanning, filing, distributing correspondence, and other related duties.
Coordinate participation of Hospital Division staff in conventions, including:a.
Creating a checklist of all requirements.
b.
Sending the checklist to the Project Management Department with all relevant details.
c.
Organizing promotional material quantities for distribution.
d.
Requesting placement of materials in warehouse aisle “S.
”e.
Invoicing convention equipment in Acumatica to record movement.
f.
Verifying placement with the Project Messenger.
g.
Upon completion, confirming return and counting promotional materials.
h.
Sending a final checklist to Project Management confirming returns and status.
i.
Removing the invoice in Acumatica to reflect equipment return to inventory.
Actively contribute to maintaining the company's mission and achieving its vision, exemplifying Bionuclear's culture of efficiency, values, and commitment to superior internal and external customer service.
INCIDENTAL DUTIES AND RESPONSIBILITIES Identify misplaced equipment, parts, or documents and follow up with relevant personnel to maintain organization within the Hospital Division.
Cover Receptionist duties during lunch breaks or as needed to support the Administration Department.
Participate in cycle and/or annual inventories by counting warehouse parts (009) and entering results in Acumatica, in coordination with the Inventory Coordinator.
Coordinate participation of Division personnel in trainings and development activities (e.
g.
, flight reservations, car rentals, lodging, expenses).
Attend and/or coordinate meetings, trainings, and professional development activities as required.
Coordinate, receive, and host visitors, including assisting with equipment transfer and installation between company facilities in coordination with other departments.
Handle customer calls regarding complaints or improvement opportunities and refer them appropriately for resolution.
Seek continuous improvement in daily tasks and assigned projects in alignment with Lean work principles.
Perform other duties as assigned.
EDUCATIONAL REQUIREMENTS High school diploma and at least two years of college education or completion of a technical course.
PROFESSIONAL EXPERIENCE Minimum of one (1) year providing customer service.
JOB COMPETENCIESKNOWLEDGE, SKILLS, ABILITIES, AND APTITUDES REQUIRED Strong command of Microsoft Windows applications: Word, Excel, PowerPoint, Outlook Excellent verbal and written communication skills in English and Spanish Ability to interact effectively with individuals at all organizational levels Strong prioritization and attention-to-detail skills Ability to identify and correct errors or omissions Ability to perform precise and effective coordination, ensuring timely synchronization in dynamic environments Excellent customer service skills and professional demeanor Ability to work collaboratively in a team environment Ability to work under pressure Availability for irregular hours and overtime Ability to multitask and meet expected results Capacity to complete tasks and goals with minimal supervision Strong emotional self-management and interpersonal skills DISCLAIMER CLAUSE The information contained herein summarizes the general nature and complexity of the functions, competencies, and responsibilities of the position.
It should not be interpreted as an exhaustive list of all duties, tasks, and responsibilities.
Other tasks may be added, or existing ones modified, as determined by the company We are an Equal Employment Opportunity Employer and take Affirmative Action to recruit Protected Veterans and Individuals with Disabilities.
Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
EEO/Affirmative Action for Veterans/Workers with Disabilities _____________________________________________________________________________________________________________________________________________________________________ DATOS GENERALES DEL PUESTO Título del Puesto: Coordinador de la División HospitalariaDepartamento: HospitalariaSupervisor(a) Inmediato(a): Gerente de la División HospitalariaClasificación: No-exento Naturaleza del Puesto Coordinar todas las solicitudes de servicios que se generen a través de llamadas telefónicas o correos electrónicos, siguiendo los procesos establecidos, maximizando los recursos de la División y garantizando un alto nivel de satisfacción en el servicio al cliente.
Deberes y Responsabilidades Esenciales del PuestoAtender diariamente las comunicaciones de los clientes, tales como llamadas telefónicas, mensajes de texto y correos electrónicos que soliciten servicio para equipos hospitalarios, con el fin de: a.
Preparar y enviar al cliente una cotización del servicio, de no tener un contrato.
b.
Verificar si el servicio corresponde o no a garantía.
c.
Referir la cotización aprobada por el cliente a la unidad de Crédito y Cuentas por Cobrar para acordar y concretizar el pago.
d.
Crear la llamada en Salesforce.
e.
Asignar la llamada al técnico correspondiente, según la disponibilidad, los adiestramientos del personal y la distancia entre el técnico y el cliente.
Obtener la información completa sobre el problema del equipo, según sea necesario, mediante llamada al cliente tras el recibo de la requisición, para documentar correctamente la información en Salesforce.
Verificar que el técnico haya completado el ciclo de cierre del servicio en Salesforce.
Facturar al cliente el servicio realizado mediante Acumatica, asegurando que la factura esté correcta, incluyendo el IVU, y enviarla por correo electrónico.
Crear y mantener actualizada en Salesforce la lista de equipos, lo que incluye: a.
Incluir la información del equipo vendido una vez el personal de Atención al Cliente envíe el correo correspondiente.
b.
Entrar la información en la pestaña denominada “Asset”.
c.
Crear los servicios solicitados por clientes para equipos que no fueron comprados a través de Bionuclear.
Crear y mantener actualizada una tabla en Excel con todos los equipos instalados y la frecuencia de mantenimientos según las indicaciones del manufacturero.
Coordinar los mantenimientos preventivos (PM) con los clientes, agendarlos en Salesforce y asignar al personal correspondiente, asegurando el cumplimiento del calendario establecido.
Preparar cotizaciones de piezas, servicios y mantenimientos fuera de contratos según lo solicitado por el técnico o el cliente.
Atender las requisiciones del personal de la División (técnicos, consultores de ventas, especialistas de aplicaciones y gerente) y coordinar las gestiones necesarias para completar los servicios.
Esto incluye requisiciones y disponibilidad de piezas, demos, servicios, certificados de adiestramiento, llamadas y visitas a clientes.
Crear en Acumatica la información de los contratos para facturarlos el primer día del mes y enviarla al cliente y a la Supervisora de Crédito y Cuentas por Cobrar.
Gestionar la información de los multímetros con los suplidores correspondientes (National Standard y Southeastern Biomedical), incluyendo la asignación de recogido, solicitudes de cotización, creación de alertas y registro de fechas de calibración en Salesforce y Outlook.
Identificar y asignar al técnico correspondiente para realizar visitas a clientes y gestiones relacionadas con proyectos de instalación de equipos o demos.
Crear nuevos clientes en Salesforce, verificando primero si ya existen en la base de datos; de no ser así, enviar el formulario “Cliente nuevo HC”, recibir la información completada, solicitar el número de cliente, crear la cotización, enviarla al cliente y generar el servicio una vez aprobada.
Coordinar el recogido, movimiento o mudanza de equipos, demos o loaners, lo que incluye llamar al cliente, asignar el trabajo al técnico, crear el servicio en Salesforce, cerrar el ciclo en Acumatica y facturar según corresponda.
Gestionar reclamaciones bajo garantía con suplidores, tanto de piezas como de servicios, registrando la información en los portales de suplidores, notificando por correo electrónico, coordinando con técnicos y preparando las órdenes de piezas y solicitudes de ventas, siguiendo el proceso establecido.
Asegurar el cumplimiento de las instrucciones, guías y especificaciones provistas por el personal de la División en la ejecución de las tareas de coordinación.
Procesar las ventas de equipos verificando la base instalada del suplidor, registrando al cliente en el portal “PEGA” cuando sea necesario, y comunicando la información correspondiente al suplidor y al grupo “Base Instalada” de GE.
Crear piezas nuevas en la plataforma de Acumatica.
Notificar a los clientes sobre “recalls” de equipos, coordinar el trabajo del técnico, enviar la
$40k-47k yearly est. 16d ago
Commercial Partnerships Coordinator
Ingroup International LLC
Front desk coordinator job in Guaynabo, PR
Job DescriptionSalary:
The Commercial Partnerships Coordinator supports the Commercial Partnerships Manager in the administration, coordination, and execution of supplier partnerships across Cruise Lines, Hotels, and strategic travel providers.
This role is highly operational and detail-driven, focusing on supplier data integrity, pricing codes, promotions, marketing coordination, and reservation-related workflows. By managing day-to-day execution and follow-through, this position enables leadership to focus on strategy, negotiations, and senior-level relationships.
This is a hands-on role for someone who thrives in a fast-paced, high-volume environment and excels at coordination, accuracy, and proactive communication with both suppliers and internal stakeholders.
Essential Functions:
Supplier Operations & Reservation Support
Serve as a secondary point of contact for Cruise Lines, Hotel providers, and other sourcing partners.
Maintain accurate records of supplier contacts, agreements, and operational details.
Track contract terms, key dates, incentives, volumes, pricing, promotions, and performance metrics.
Prepare summaries, comparisons, and reports to support negotiations led by the Manager.
Coordinate booking-related workflows including pricing validation, documentation, payment support, and supplier confirmations.
Resolve operational issues related to reservations, pricing discrepancies, payments, guest documentation, changes, cancellations, and exceptions.
Track service levels and recurring issues; recommend process improvements to reduce friction and rework.
Pricing, Codes & Data Accuracy
Manage the insertion, validation, and maintenance of supplier pricing codes, promotions, and rate programs.
Maintain accurate supplier data in internal systems, including sailing details, blackout dates, policies, amenities, commission rules, and booking constraints.
Conduct routine audits to ensure published offers align with supplier terms and customer-facing experiences.
Create and maintain internal documentation such as SOPs, trackers, and checklists to ensure consistent execution across teams.
Supplier Marketing & Content Support
Support the supplier-facing and member-facing commercial content calendar, including promotions, updates, and partner spotlights.
Assist in the execution of supplier marketing initiatives such as email campaigns, webinars, blogs, and social media promotions.
Collaborate with Marketing and Media teams to validate commercial content for accuracy, compliance, and timely updates.
Support the Insiders Advantage Webinar program, including coordination, supplier assets, agenda support, post-webinar follow-up, and continuous improvements.
Cross-Functional Alignment (Finance & Support)
Collaborate with Finance and Accounting to verify payments, commissions, overrides, and supplier billing accuracy.
Partner with Support teams to ensure frontline agents have accurate policies, documentation, and supplier information to effectively serve members.
Events & Public Relations Support
Assist with the organization and coordination of global events and group cruises.
Support supplier participation in events by managing logistics, schedules, and materials.
Maintain professional communication with existing and prospective sourcing partners.
What Success Looks Like
Supplier data is accurate, current, and audit-ready across all systems.
Pricing codes and promotions launch on time and validate correctly, reducing downstream support issues.
Reservation-related issues are resolved efficiently with clear ownership and documentation.
Internal teams rely on your trackers, SOPs, and updates to execute without confusion.
Suppliers experience responsive, professional, and reliable operational support.
________________________________________
Competencies:
Detail-oriented with speed: Accurate execution while managing volume and deadlines.
Structured problem-solving: Identify root causes, document solutions, and prevent recurrence.
Stakeholder management: Calm, professional communication with suppliers under pressure.
Ownership mindset: Proactive follow-through without needing direction.
Organization: Strong ability to manage trackers, deadlines, and multi-threaded projects.
Knowledge and Skills:
Additional language fluency (English, Spanish, Russian, and/or other languages preferred).
Experience working directly with cruise lines, tour operators, hotel wholesalers, or similar suppliers.
Familiarity with ticketing systems and workflow management tools.
Experience supporting webinars, supplier marketing initiatives, or commercial content validation.
Exposure to group travel contracting, allotments, and performance tracking.
Education and Experience:
3+ years of experience in travel operations, supplier support, reservations, account coordination, or partnership operations (cruise experience strongly preferred).
Fluency in English (written and spoken).
High proficiency with Excel or Google Sheets, including filters, pivots, and reconciliation work.
Proven experience managing bookings, pricing, payments, and documentation in a high-volume environment.
Strong written communication skills with the ability to simplify complex policies into clear guidance.
Availability to work standard Eastern Time Zone business hours.
$40k-47k yearly est. 4d ago
UR COORDINATOR
Universal Health Services 4.4
Front desk coordinator job in Guaynabo, PR
Responsibilities The Utilization Review Coordinator (URC) is responsible for initial clinical review. URC may approve requests for admissions, procedures, and services that meet clinical review criteria, but must refer requests that do not meet clinical review criteria to peer clinical review for certification or non-certification.
Responsibilities and essential duties:
* Visits the hospital facilities or receives the documentation via fax and perform the initial review of the clinical information.
* Discuss the cases with the psychiatrists, psychologists, or social workers as appropriate to discuss medical necessity criteria for authorizations.
* Maintains the daily census of the assigned facilities.
* Responsible for making sure that the peer-to-peer discussion takes place.
* Issues the services authorizations after the review is completed.
* Maintains updated utilization review documentation in the platforms.
* Documents and reports in the system the ineligible cases.
* Provides the daily utilization data of the facilities assigned.
* Maintains a registry of all cases by facility/providers and account in the UMP platform.
* Participate in the departmental meetings.
* Keeps the specialization license and professional association membership effective.
* Complies with the continuing education hours that correspond to the specialization.
* Participates in the mandatory training courses, such as: the annual compliance plan, and updated clinical criteria.
* Inform the supervisor or human resources of any sanction or revocation of the license that affects the practice of the profession.
* Comly with standards of Service Excellence Program.
* Available to travel throughout Puerto Rico.
* Conduct prospective, concurrent, retrospective review and discharge planning.
* Responsible to evaluate the quality, medical necessity and services provided.
* Provide guidance to the non-clinical staff as needed.
* URC must provide written notices to the members and providers via fax, mail and/or secure email.
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.
Notice
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: ************************* or **************
Qualifications
* Education: Masters in Social Work, Psychology, Psychological Counseling, Counseling, Psychiatric Nursing, or Bachelor in Nursing.
* Licenses: Unrestricted valid and current active license for Social Work, Psychology, Counseling Psychology, Psychiatric Nursing, or bachelor's in nursing to practice in the Commonwealth of Puerto Rico
* Professional associating membership (colegiación): Valid membership for Social Work and Nursing.
* Relevant Work Experience: Two or more years of experience in the health field
* Kowledge in Microsoft Office
* Preferable fully bilingual
$43k-59k yearly est. 10d ago
Coordinador Part-time
The TJX Companies, Inc. 4.5
Front desk coordinator job in Puerto Rico
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
* Creates a positive internal and external customer experience
* Promotes a culture of honesty and integrity; maintains confidentiality
* Takes an active role in training and mentoring Associates on front end principles
* Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
* Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
* Addresses customer concerns and issues promptly, ensuring a positive customer experience
* Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
* Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
* Provides and accepts recognition and constructive feedback
* Partners with Management on Associate training needs to increase effectiveness
* Ensures adherence to all labor laws, policies, and procedures
* Promotes credit and loyalty programs
* Supports and participates in store shrink reduction goals and programs
* Promotes safety awareness and maintains a safe environment
* Other duties as assigned
Who We're Looking For: You.
* Available to work flexible schedule, including nights and weekends
* Strong understanding of merchandising techniques
* Capable of multi-tasking
* Strong communication and organizational skills with attention to detail
* Able to respond appropriately to changes in direction or unexpected situations
* Team player, working effectively with peers and supervisors
* Able to train others
* 1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
Los Romeros Ave At Montehiedra
Location:
USA Marshalls Store 0636 Montehiedra PR
This position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$13-13.5 hourly 5d ago
Coordinador Part-time
Tjmaxx
Front desk coordinator job in Puerto Rico
Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
Los Romeros Ave At Montehiedra
Location:
USA Marshalls Store 0636 Montehiedra PRThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$13-13.5 hourly 4d ago
Receptionist
Thomas J Henry Law Pc
Front desk coordinator job in Guaynabo, PR
Top Texas Law Firm is now in Puerto Rico! We are currently seeking highly motivated and career-driven Receptionists to join the team!
This is a full-time position working 40 hours per week. Pay rate is $11.00/ hour.
Benefits:
$300 monthly stipend for Health Insurance
Gym membership
Employee Recognition Programs
Why Work Here?
This is the firm that will take your career to the next level. We focus on obtaining RESULTS for our clients! Our law firm has been named a “Best Place to Work” in the country by Glassdoor two years in a row!
Job Summary:
Deliver stellar client service on behalf of Thomas J. Henry Injury Attorneys while adhering to the highest ethical standards. The receptionist meets with new, prospective and regular clients, then patches out calls to the attorneys or other departments for the best next course of action. Assign call-backs to the appropriate legal team and update any information provided by our clients.
Essential Job Functions:
Answers and screens inquiry calls and emails from both prospective clients and regular clients.
Directing, transferring call to attorneys, paralegals, and staff.
Respects client dignity and confidentiality.
Maintains security by following procedures.
Maintains safe and clean work area by complying with procedures, rules, and regulations.
Maintains continuity by documenting and communicating actions, irregularities, and continuing needs in system.
Contributes to team effort by accomplishing related results as needed.
Various projects and duties as assigned.
Competencies:
Possess strong initiative
Strong business acumen
Detail-oriented
Effective communication skills
Customer service
Emotional intelligence
High energy motivator
Multi-tasking, time management, and the ability to organize and prioritize work.
Proficient in English language
Education & Experience:
High school diploma or GED required
Previous customer service experience preferred.
Ability to abide by confidentiality requirements when working with sensitive information, results, and communications required.
Proficient in Microsoft Office (Word, Excel and PowerPoint).
If you are looking for the opportunity to make the most of your experience, talents and work ethic, we have the cases, reputation, and resources to make your goals a reality.
#IND-PR-ADM
$11 hourly Auto-Apply 6d ago
Reservations/Front Desk/PBX Agent
Rio Mar Hospitality Management
Front desk coordinator job in Ro Grande, PR
Job Description
The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Education & Experience
College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Physical Requirements
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
How much does a front desk coordinator earn in Carolina, PR?
The average front desk coordinator in Carolina, PR earns between $25,000 and $36,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.
Average front desk coordinator salary in Carolina, PR