Patient Service Representative
Front desk coordinator job in Baldwin Park, CA
Patient Services Registration Clerk - Onsite (Baldwin Park, CA)
Start: ASAP - 1/30/2026
Schedule: Monday-Friday, 8:30AM-5PM (no weekends)
Type: Contract (Bandwidth Support)
We are seeking an experienced Patient Services Registration Clerk to support a busy Hospital Surgery Department. The ideal candidate has 1-3 years of patient access or registration experience, preferably in a surgery clinic or hospital setting, and excels in customer service and front-office operations.
What You'll Do
Serve as first point of contact for patients arriving for surgery
Collect and enter patient demographics with a high level of accuracy
Obtain required signatures on consent and regulatory documentation
Conduct insurance verification and determine patient liability
Collect patient payments and follow cash-handling protocols
Provide exceptional customer service during high-volume surgery check-in
Prioritize workflows to support first-case start times
What You Need
High School Diploma or equivalent
1-3 years of related experience (patient access, registration, front desk, or public-facing healthcare role)
Knowledge of third-party insurance verification
Strong customer service and communication skills
Basic understanding of hospital registration processes
Comfortable with fast-paced, high-traffic environments
Epic experience preferred but not required
Work Environment
Business casual dress code
Paid employee parking
High-volume surgical department
Must maintain excellent attendance due to early case-start support
Business & Front Desk Coordinator
Front desk coordinator job in Los Angeles, CA
Title: Business and Front Desk Coordinator
Compensation: $20-24/hr
Schedule: Monday - Friday 9:00 a.m. - 5:30 p.m.
Nazareth House is seeking a dependable and service-oriented Business and Front Office Coordinator to support daily administrative, business office, and front-of-house operations within our residential care community. This role is ideal for a highly organized professional who excels in customer service, administrative coordination, and compliance support while serving as a key point of contact for residents, families, visitors, vendors, and staff.
What You'll Do:
Serve as a primary point of contact for residents, families, visitors, and vendors, ensuring a welcoming and professional front office experience.
Coordinate business office functions including accounts payable, accounts receivable, billing, payroll support, and month-end administrative processes.
Maintain confidential employee and resident records in compliance with organizational and regulatory requirements.
Support HR functions such as recruiting coordination, onboarding documentation, training records, and compliance tracking.
Assist leadership with hiring paperwork, regulatory documentation, and audits.
Manage front desk operations including answering phones, greeting visitors, and monitoring facility access.
Maintain organized filing systems, databases, mail distribution, and general office operations.
Schedule appointments, transportation, tours, and support admissions-related coordination.
Assist with events, Dining Services documentation, staff scheduling records, and training logs.
Coordinate with onsite vendors and serve as a backup driver when needed.
What You'll Need to Succeed:
Administrative, business office, or account coordination experience required.
Strong customer service, professionalism, and communication skills.
High level of confidentiality, discretion, and attention to detail.
Strong organizational and multitasking abilities in a fast-paced environment.
Proficiency in Microsoft Office and standard office systems.
Healthcare, assisted living, or elder care experience preferred.
Valid driver's license, background clearance, and ability to complete required training.
What Nazareth House - Los Angeles Offers You:
Comprehensive health, dental, and vision coverage
401(k)/403B retirement plan
Company paid Life Insurance coverage
Generous Paid Time Off
Paid Sick Leave
6 paid Holidays
Paid Leave (Jury Duty, Bereavement leave, etc.)
Opportunities for career growth and professional development within a supportive workplace.
Meaningful work that makes a positive difference in the lives of both residents and staff.
A compassionate and inclusive work environment that fosters teamwork and collaboration.
Compensation: Starting rate of $20-24/hr
Compensation will be determined by a number of factors including educational background and experience.
About Nazareth House:
At Nazareth House, our commitment goes beyond physical space. Established in 1951 by the Sisters of Nazareth, both the sisters and our staff share a dedicated commitment to providing a safe and loving atmosphere where seniors are encouraged to maintain their independence. Our community offers a variety of care levels tailored to residents' changing needs. We take pride in providing diverse living options, from independent living to residential care, and a dedicated Care Center for evolving needs.
For more information about the company, please visit our website: **********************************************************************
Please note: We are not accepting phone inquiries regarding the status of applications. Only qualified candidates will be contacted. Additionally, we are not working with agencies or third-party recruiters at this time. Thank you for your understanding.
Nazareth House - Los Angeles provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Nazareth House - Los Angeles complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Please note that employment with Nazareth House - Los Angeles is strictly on an at-will basis.
Patient Services Representative
Front desk coordinator job in Pomona, CA
Job Title: Patient Services Representative
Work Schedule: On-site
Rate: $25.60/hour, Based on experience.
Responsibilities:
Knowledge of hospital billing processes, CPT/ICD codes, and DRG reimbursement.
Familiarity with payer guidelines such as Medicare, Medicaid, and commercial payers
Strong communication skills for payer interactions.
Proficiency in hospital billing systems and Microsoft Office.
Attention to detail and ability to analyze claim denials and payment variances.
Summary of Role:
Review hospital accounts receivable aging reports and prioritize collection efforts.
Contact insurance carriers to collect outstanding balances and resolve issues.
Knowledge in follow-up for institutional claims (UB04)
Investigate and appeal denied or underpaid claims to maximize reimbursement.
Coordinate with other departments, such as the billing team, to resolve discrepancies.
Document all collection activities in the hospital's system
Ensure compliance with HIPAA, hospital policies, and state/federal regulations.
Obtaining Eligibility via website/insurance portals, insurance customer service.
Education:
High school diploma or GED required.
Experience:
1-3 years in hospital accounts receivable, medical billing, or healthcare collections
About Maxonic:
Since 2002 Maxonic has been at the forefront of connecting candidate strengths to client challenges. Our award winning, dedicated team of recruiting professionals are specialized by technology, are great listeners, and will seek to find a position that meets the long-term career needs of our candidates. We take pride in the over 10,000 candidates that we have placed, and the repeat business that we earn from our satisfied clients.
Interested in Applying?
Please apply with your most current resume. Feel free to contact Jaspreet Singh (********************** / ************* for more details.
Front Office Medical Assistant
Front desk coordinator job in Burbank, CA
Medical Assistant - Urgent Care (3x12 schedule)
Pay: $21.50 - 26/hr
Schedule: 3x12 schedule, 2 weekdays and 1 weekend day a week. 3 days x 12 hours shifts, 10am - 10pm
Job Description
We are hiring a Back Office Medical Assistant for Urgent Care Facility. This position will be responsible for checking and checking out patients; recording vitals; logging info into EMR/EHR system (NexGen); verifying Insurance, and assisting with covering for the front desk.
Top Skills/ Must haves:
Must have Medical Assistant diploma
Must have BLS Certificate
Vitaling, insurance verification, emr, medical records, appointment scheduling, injections, assisting the provider
Must be bilingual in spanish and english
Additional Skills & Qualifications
Back Office medical assistant exp
Front Office medical assistant exp
EMR experience
Urgent Care experience is a plus but not required
Bilingual in Spanish
Experience Level
Entry Level
Job Type & Location
This is a Contract position based out of Burbank, CA.
Pay and Benefits
The pay range for this position is $21.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Burbank,CA.
Application Deadline
This position is anticipated to close on Dec 19, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Office Scheduler-247652
Front desk coordinator job in Santa Monica, CA
Job Title: Medical Office Administrative Assistant
Schedule: Full-Time, Monday-Friday, 8:30 AM-4:30 PM
Compensation: $21-$24/hr DOE
Interview Availability: Thursday & Friday morning (11/6-11/7)
Overview
We are seeking a highly organized and fast-paced Medical Office Administrative Assistant to support a busy medical practice. This role requires someone who can efficiently manage multiple responsibilities, handle a high volume of tasks, and maintain professionalism in a dynamic, fast-moving environment. If you thrive under pressure, enjoy staying busy, and have strong medical office experience, we want to speak with you.
Key Responsibilities
Schedule patient appointments and follow-ups
Manage calendars and coordinate scheduling needs, including stress test scheduling
Answer incoming phone calls and route messages appropriately
Provide general office support and administrative tasks as needed
Handle a high volume of responsibilities with accuracy and urgency
Maintain a positive, professional demeanor while multitasking
Selling Points
Fast-paced environment with constant activity-perfect for someone who likes to stay busy
Opportunity to support a respected medical practice
Consistent daytime schedule, Monday-Friday
Great role for candidates early in their career who are eager to grow in healthcare administration
3-5 Must-Have Skills & Qualifications:
Medical office experience is required
Strong multitasking ability and comfort working under pressure
Excellent communication and customer service skills
Ability to stay organized while handling a high volume of incoming tasks
Professional demeanor and reliability
Preferred Experience/Qualifications
Previous experience in a busy or high-stress medical office setting
Ability to absorb and prioritize information quickly
Tech-savvy and comfortable learning office systems
Candidates early in their career with strong drive and adaptability are encouraged to apply
Insurance Coordinator
Front desk coordinator job in Torrance, CA
Come Join the Premier Infusion & Healthcare Family! At Premier we offer employees stability and opportunities for advancement. Our commitment to our core values of Compassion, Integrity, Respect and Excellence in People applies to our employees, our customers, and the communities we serve. This is a rewarding place to work!
Premier Infusion and Healthcare Services is a preferred post-acute care partner for hospitals, physicians and families in Southern CA. Our rapidly growing home health and infusion services deliver high-quality, cost-effective care that empowers patients to manage their health at home. Customers choose Premier Infusion and Healthcare Services because we are united by a single, shared purpose: We are committed to bettering the quality of life for our patients. This is not only our stated mission but is what truly drives us each and every day. We believe that our greatest competitive advantage, our greatest asset are our employees, our Premier Family in and out of the office sets Premier apart.
PREMIER BENEFITS - For FULL TIME Employees:
● Competitive Pay
● 401K Matching Plan - Up to 4%
● Quarterly Bonus Opportunities
● Medical, Dental & Vision Insurance
● Employer Paid Life Insurance
● Short Term / Long Term Disability Insurance
● Paid Vacation Time Off
● Paid Holidays
● Referral Incentives
● Employee Assistance Programs
● Employee Discounts
● Fun Company Events
JOB DESCRIPTION:
Description of Responsibilities
The Insurance Coordinator is responsible for all new referral insurance verification and/or authorization in a timely matter.
Reporting Relationship
Insurance Manager
Responsibilities include the following:
Responsible for insurance verification and/or authorization on patients.
Responsible for audit of information from the Intake Referral Form and patient information received from the referral source entered into the computer system correctly. This includes but is not limited to: demographics, insurance, physician, nursing agency, diagnosis, height, weight, and allergies (when information is available and as applicable).
Re-verification of verification and/or authorization and demographics on all patients.
Participate in surveys conducted by authorized inspection agencies.
Participate in in-service education programs provided by the pharmacy.
Report any misconduct, suspicious or unethical activities to the Compliance Officer.
Perform other duties as assigned by supervisor.
Minimum Qualifications:
Must possess excellent oral and written communication skills, with the ability to express technical issues in “layman” terms. Fluency in a second language is a plus.
Must be friendly professional and cooperative with a good aptitude for customer service and problem solving.
Education and/or Experience:
Must have a High School diploma or Graduation Equivalent Diploma (G.E.D.)
Prior experience in a pharmacy or home health company is preferred.
Prior dental or home infusion experience a plus
Prior experience in a consumer related business is preferred
Equal Employment Opportunity (EEO)
It is the policy of Premier Infusion & HealthCare Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Premier Infusion & HealthCare Services will provide reasonable accommodations for qualified individuals with disabilities.
Patient Services Registration Clerk
Front desk coordinator job in Baldwin Park, CA
Patient Services Registration Clerk (Hospital Surgery Department)
Join a high-stakes, fast-paced hospital environment where you will play a crucial role in ensuring all surgical patients are financially and administratively cleared for their procedures. We are seeking organized, customer-focused professionals for this vital on-site role.
We are hiring for two full-time positions to cover critical shifts in the Hospital Surgery Department.
Day Shift
Monday - Friday 8:30 AM - 5:00 PM
Night Shift
Monday - Friday, plus every other Sunday
11:00 PM - 7:30 AM
Location: 100% Onsite at Baldwin Park Blvd, Baldwin Park CA 91706
Key Responsibilities
This is a critical opening-shift position responsible for handling all first surgery cases. Excellent attendance is mandatory to ensure the smooth start of the surgical schedule.
Patient Data Management: Accurately collect and enter patient demographics and insurance information directly into the hospital system within the Surgery Department.
Consent and Regulatory Compliance: Ensure all procedures are compliant by obtaining required signatures on regulatory forms and consent documents from patients or authorized representatives.
Financial Collections: Accurately collect patient payments (co-pays, deductibles, etc.) and provide receipts and financial counseling as needed.
Required Skills and Qualifications
We are seeking reliable candidates with experience in a clinical setting who understand the urgency of surgical scheduling.
Insurance Verification Knowledge: Practical knowledge of third-party insurance verification processes and medical terminology is essential.
Customer Service Excellence: Demonstrated excellent customer service skills with the ability to handle sensitive patient conversations (financial and regulatory) with empathy and professionalism.
Registration Basics: Basic knowledge of hospital registration requirements and patient flow within a high-volume clinical setting.
Experience: 1-3 years of related administrative experience is required. Experience in a hospital or surgery clinic setting is a significant plus.
System Knowledge and Certifications
System Preference: Preferably Epic experience for electronic health record (EHR) management, but not strictly required.
Certifications: No specific certifications are required for this role.
Front Desk Receptionist
Front desk coordinator job in Lake Forest, CA
OPPORTUNITY
America West Properties, Inc. is seeking to hire a full-time, in-office Front Desk Receptionist to complete administrative tasks, handle all deliveries and shipments, and be responsible for dispatching all incoming phone calls.
Candidates will have the opportunity to work for a well-established commercial real estate company that manages over four million square feet of office, industrial, and retail assets. America West Properties, Inc. offers a competitive salary, accrued vacation time, as well as employee medical, dental, and vision insurance.
Responsibilities
Acts as the liaison for a team of Principals, Property Managers, and Accountants
Answers incoming phone calls, and redirects call to the appropriate staff members
Organizes all incoming mail, and collaborates with the Accounts Payable team for invoice processing
Coordinates any shipments and manages all daily mail deliveries
Facilitates office supply purchases that will assist staff in their daily tasks
Collaborates with the Accounting team to ensure loan statements are received each month
Assists the Principals in scheduling team meetings, staff lunches, and guest speakers
Requirements
Full-time in-office position in Lake Forest, California
Professional appearance and communication skills required
A strong attention to detail and high level of organization in daily responsibilities
The ability to collaborate with a team of Accountants and Property Management staff
Knowledge of Adobe, Microsoft Excel, and Microsoft Word
Excellent verbal and written skillset
TIMING
Immediate
Front Desk Coordinator - Torrance, CA
Front desk coordinator job in Torrance, CA
Front Desk Coordinator - Full Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
* Greet and check in patients, providing a friendly and professional first impression
* Manage the flow of patients through the clinic in a timely, organized manner
* Present and sell wellness plans and membership packages confidently and accurately
* Support the clinic's sales goals by converting new and returning patients into members
* Answer phone calls and assist with appointment scheduling and patient inquiries
* Re-engage inactive members and maintain up-to-date patient records using POS software
* Assist with clinic marketing efforts and community outreach
* Maintain a clean, organized front desk and clinic environment
* Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
* High school diploma or equivalent required
* Minimum one year of customer service and sales experience preferred
* Strong phone, computer, and multitasking skills
* Energetic, motivated, and confident in a goal-driven environment
* Positive attitude with a team-oriented mindset
* Must be able to stand/sit for long periods and lift up to 50 pounds
* Office management or marketing experience is a plus
Schedule
This role requires availability Monday through Thursday with weekend availability as needed.
Compensation and Benefits
* Starting pay: $18 per hour + Bonus
* Medical, PTO, and holiday pay
* Opportunities for career growth within The Joint network
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
Receptionist/Front Office - 3486629
Front desk coordinator job in Irvine, CA
Job Title: Receptionist/Front Office
Salary/Payrate: $62K - 68K and AWESOME benefits!!!
Work Environment: Fully Onsite
Term: Permanent / Fulltime
Bachelor's degree required: No
Referral Fee: AMS will pay $500 should the person you refer gets hired
JOB DESCRIPTION #LI-AK1
The Administrative Assistant supports the Administrative Manager and overall office operations through clerical, organizational, and client-service tasks. This full-time, in-office role involves handling all incoming and outgoing mail, managing phone lines, maintaining office supplies and equipment, organizing meetings, and assisting with visitor reception. Responsibilities also include supporting legal staff with documentation, file management, travel arrangements, and coordinating office events. The role demands strong communication skills, technical proficiency, attention to detail, and the ability to multitask in a professional environment.
Overview
Prepare all outgoing mail, packages, envelopes, and certified receipts; weighing and metering for accurate postal rates, and preparing FedEx and UPS Packages
Route incoming mail and prepare outgoing mail, email, fax correspondence, and vendor deliveries. Hand deliver any certified, registered, or express mail packages to staff/other offices
Perform copying and scanning as needed
Stock copy machines on a daily basis and maintain inventory of copier/printer supplies
Assist with greeting visitors, issuing parking validations, direct incoming calls, and scheduling/setting up conference rooms when the Administrative Assistant is out
Assist and answer Oakland main phone line, and other office phone line coverage.
Maintain and update the physical library of the Firm.
Assist with maintaining firm hardcopy and electronic files in accordance with the firm's established system
Manage sorting and transferring of obsolete materials from active files to storage off-site
Assist legal staff in day-to-day activities and complete special projects as assigned
Maintain the office appearance, including tidying the office and kitchen
Manage any food orders for lunches or special events
Arrange domestic travel as needed
Consistently promote and model courteous service in a prompt and efficient manner
Maintain positive relationships with internal and external clients through professional honest interaction
Apply strong interactive skills to ensure that all reception and conference services are provided seamlessly and positively for all visitors, clients, attorneys and staff
Coordinate with other Administrative Assistants to assist with coverage as needed
Maintain compliance with all company policies and procedures
Assist with management of office social events
Circulates memorandums and notices from building management to Irvine office.
Assists with new hire set up, including managing building access cards, ordering office keys and ensuring desk has all necessary equipment, proving office tours, etc.
Manages scheduling of maintenance requests and plant maintenance.
Assists when needed with large legal projects, scanning, printing and copying.
Education, Certification, and Training
High School Diploma or GED; associate's degree preferred
Tech savvy and able to maintain and trouble shoot office equipment
Attention to detail, strong organizational skills, and able to multi-task
Excellent verbal and written communication skills with proven customer service skills
Excellent computer proficiency (MS Office - Word and Outlook)
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
Professional work appearance.
Physical Requirements:
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
Must be able to lift and carry up to 20 lbs.
Must be able to talk, listen and speak clearly.
Bilingual (Spanish) Front Office
Front desk coordinator job in El Segundo, CA
Salary: $20.0 - $25.0/hour Experience: 0 Year(s) Looking for a job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office! State Farm Agency, located in El Segundo, CA has an immediate opening for a full-time Bilingual (Spanish) Front Office - State Farm Team Member. Must be fluent in both English and Spanish.
Responsibilities include but not limited to:
Perform administrative and office support activities. Duties may include fielding telephone calls, receiving and directing visitors, and working with in-house systems.
Be the first point of contact and redirect calls or handle based on customer needs
Handle incoming and outgoing mail
Update policyholder's contact information such as phone number and email address
Print and fax proof of insurance or send proof of insurance to the customer
As State Farm Agent Team Member, you will receive...
Hourly pay
Eligible for benefits after 6 months of employment
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Bilingual Spanish/English
Dependable and have a track record of providing excellent customer service to client
Quick learner with excellent phone skills/manners
Excellent communication skills - written, verbal and listening
Must have a dependable vehicle to and from work
Property and Casualty (must be able to obtain)
Life and Life license (must be able to obtain)
Must have a clean criminal background/ Background check will be performed
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
PI2818033b706e-26***********6
Easy ApplyFront Desk Receptionist - MLK Behavioral Health Center
Front desk coordinator job in Los Angeles, CA
.
Receptionist must be fully vaccinated against COVID-19 and boosted when hired.
Prototypes, a program of HealthRIGHT 360's residential substance use disorder (SUD) program is a new program contracted with Department of Public Health's (DPH) Substance Abuse Prevention and Control (SAPC) program for residential drug Medi-Cal (DMC) services for up to 99 adult men and women: 33 that are for men who are judicially involved, 33 for men, and 33 for women. The BHC's residential DMC program will employ 100 people and works closely with the other BHC programs to provide a continuum of services for low income/Medi-Cal population. The program is located on the campus of Martin Luther King Jr. Hospital in the Willowbrook area of South Los Angeles and will serve all LA County residents.
Assist the agency with day-to-day functions, which includes a rotation of front desk intake/ registration, welcoming clients, scheduling, assisting clients in enrolling in health insurance coverage, and work as a call receptionist for our administrative & clinic/behavioral departments. Helps clients enroll, answers questions about the program, assists in directing participants to designated areas for participation in activities.
Key Responsibilities
Intake Responsibilities: Actively engages in coordinating client flow. Schedules appointments and directs calls throughout the agency. Assists with enrolling clients into health insurance coverage. Makes follow-up calls for providers; calls to confirm “next day's appointments”. Greets and provides customer service to guests, clients, and vendors. Communicates clearly on the phone and accurately takes and delivers messages. Works at other locations when needed. You will work closely with members of other teams, coordinating the dynamic schedule to best suit client needs and maintain efficient client centered care flow, including scheduling interpretation services, etc.
Client advocates act as the first line of problem-solving within the team, actively engaging in assessing how to increase departmental efficiency and satisfaction. They are expected to provide all client care in a sensitive and non-judgmental manner, to maintain a high degree of professional competence and the highest possible ethical standards, and to function as part of a care-giving team.
Documentation Responsibilities: Performs general administrative tasks; filing, organizing, data entry, scanning, and billing (e.g. co-pay, SOC, etc.), pulling and disseminating reports. Assists in maintaining computerized appointment system (Welligent) or other assigned system. Processes client data entry for company various electronic systems in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements. Completing Financial Forms, Consent Forms, etc.
Administrative Responsibilities: Faxing and organizing incoming faxes. Population Management for providers and clinical teams. Manages receipt and routing of agency mail (incoming and outgoing). Processing requests for Medical Records. Assists and directs callers and visitors to appropriate employees and departments. Ability to operate a single or multiple position telephone switchboard. Is able to work in a team-oriented environment. Orientation, training and supervision of volunteers on certain front desk responsibilities may be assigned.
And, other duties as assigned.
Education and Knowledge, Skills and Abilities
Education/Experience:
High School Diploma or GED equivalent.
Bachelor's degree preferred.
Must be fully vaccinated against COVID-19 and boosted when eligible.
CPR certification preferred.
Experience working with homeless, mentally ill, and substance using clients.
Experience working with populations with varying lifestyles, ages, sexual orientations, ethnic and cultural backgrounds, gender variances, and economic status.
Experience working with justice-involved populations.
Experience working with lesbian, bisexual and transgender clients.
Prior experience in front desk, reception, administrative and/or customer service.
Must be fully vaccinated against COVID-19 and boosted when eligible.
Desired Qualifications:
2 years' experience working in a medical front office or behavioral health front office.
Familiarity with other community agencies to make appropriate referrals.
Welligent and Covered California experience (CAA Certified).
Understanding of harm reduction philosophy and ability to provide non-judgmental, client centered services.
Bilingual language capacity (Spanish/English).
We will consider for employment qualified applicants with arrest and conviction records.
Tag: IND100.
Auto-ApplyFront Desk Receptionist
Front desk coordinator job in Chino Hills, CA
Job Details Chino Hills Clinic - Chino Hills, CA Full Time $23.11 - $30.29 Hourly Up to 50% Day Health CareDescription
Pacific Dermatology Institute is a full-service dermatology group that offers medical, surgical, and cosmetic treatments to meet all of your skincare needs.
Front Desk Receptionist:
Pacific Dermatology Institute is looking for an energetic and friendly receptionist with experience providing administrative support and patient care service to patients and internal medical staff over the phone and in person.
We've been growing rapidly for the last several years, we have 15 successful clinics currently and continuously growing, we are poised to be a dominant leader in our industry.
We're looking for a high performer who thoroughly enjoys a challenge. Are you ready to be a part of a winning team and help grow this established and well-respected operation? Let's talk about a move-up in your career and bring your exceptional experience to this high performing company. If this describes you, we'd like to have a conversation with you today!
Compensation:
Hourly $21 - $26.17
Compensation will be commensurate with skills, Dermatological experience, and Education. Includes uniform scrubs, performance incentives, health benefits, vacation/PTO, and 401K with matching contribution.
Job duties and Responsibilities
Exemplifies and wholeheartedly believes in Pacific Dermatology Institute's Vision, Purpose and Goals
Reports all potential employer liability issues and/or dissatisfied patient complaints to the Office Manager/Regional Director immediately
Assists with patient scheduling and front desk operations
Greets patients, vendors, pharmaceutical representatives, and other visitors to our medical offices and creates a welcoming atmosphere
Checks in patient and distributes forms and the required paperwork. Reviews forms and paperwork to ensure required fields are completed appropriately and obtains patient identification and insurance information
Check patients out in a timely, friendly manner ensuring each patient has the necessary information and future appointment information if needed
Maintain patient confidentiality
Provides outstanding professional phone communication; manages multi-line telephone system efficiently and seamlessly, minimizing hold times
Maintains patient accounts by verifying insurance information and coordinates with relevant departments for payment and referral requirements
Communicates with providers and medical assistants, keeps them abreast of schedule changes, patient details, and potential service delays
Check work provided email daily and responds to emails in a timely fashion
Efficiently utilizes the electronic medical record software to register new patients, schedule/cancel or create follow-up appointments for patients, as well as verifying current demographic information
Ensure the waiting room environment remains quiet, calm, clean and welcoming
Uphold the positive reputation of PDI treating visitors in a friendly, welcoming, and compassionate manner with the primary focus being patient confidentiality
Update job knowledge by participating in educational opportunities; read professional publications, attend seminars, conferences and continuing education courses assigned by PDI.
Maintain a clean driving record, a valid driver's license and evidence of valid auto insurance throughout employment lifecycle
Responsible for maintaining and overseeing Lean standards (5S)
Use of Microsoft Office Suite products, including but not limited to, Planner, OneNote, Outlook, Forms, Word, Excel and PowerPoint
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
This job operates in multiple fast-paced professional medical clinics with multiple medical providers and supporting staff.
Physical Demands
The employee is required to stand and use both hands for typing for extended periods of time. Walk, climb or balance; and stoop, kneel, crouch, or crawl periodically. The employee must be able to lift and/or move up to 45 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Position Type and Expected Hours of Work
This is a full-time, non-exempt position. Days of work are Monday through Friday. Long hours and occasional evening and weekend work may be required as job duties demand.
Travel
This position requires up to 50% travel. Travel to multiple clinic locations, which are located throughout the Inland Empire and surrounding areas, will be required throughout the week, and at times on short notice.
Qualifications
Education and Experience
High school diploma or equivalent
Basic knowledge of medical terminology required
At least one year of experience with the insurance authorization process, preferably in the Dermatology field.
Working knowledge of ICD-10 and CPT coding (preferred)
Basic knowledge of general administrative and clerical procedures
Basic knowledge of Microsoft Word, Excel and Outlook
Skills/Abilities
Good problem solving and decision-making skills
Excellent customer service and phone skills
Strong organizational, judgment, communication and analytical skills
Ability to multi-task and perform multiple priorities
Excellent time management, organizational, communication, multitasking and teamwork skills
Cooperative and professional behavior toward peers, providers and management
Ability to promote a favorable image with co-workers, department members, providers and, insurance companies
The ability to contribute in a team environment and/or independently, to provide excellent customer service
Ability to thrive in a fast-paced environment and prioritize tasks based on importance
Strong attention to detail, able to produce accurate and high-quality work
Adaptability, able to adjust the approach to meet changing demands and situations including dealing with diverse people
Typing skills (40 wpm)
Ability to keep confidential patient information to oneself at all times, despite the temptation to share
Front Desk/Receptionist
Front desk coordinator job in Los Angeles, CA
Job DescriptionSalary: $25.00
Job Title: Administrative Assistant Reports to: Director of Operations Department: Operations Employment Type: Full-time
We are seeking a dedicated and detail-oriented Administrative Assistant to join our
team. The ideal candidate will be responsible for providing administrative support to
ensure efficient operation of the office. This role involves managing various
administrative tasks, handling correspondence, and supporting other team members.
Key Responsibilities
Office Management:
Answer and direct phone calls.
Organize and schedule appointments and meetings.
Maintain contact lists.
Order office supplies and research new deals and suppliers.
Documentation:
Write and distribute email, correspondence memos, letters, faxes, and
forms.
Develop and maintain a filing system.
Update and maintain office policies and procedures.
Support to Team Members:
Assist in the preparation of regularly scheduled reports.
Provide general support to visitors. Act as the point of contact for internal and external clients.
Liaise with executive and senior administrative assistants to handle
requests and queries from senior managers.
Project Assistance:
Prepare and modify documents including correspondence, reports,
drafts, memos, and emails.
Assist in the preparation of presentations and reports.
Maintaining bathrooms.
Serving lunches.
Food ordering for houses and office.
Coordinating office bills with Jill
Event Coordination:
Organize and coordinate meetings, conferences, and travel
arrangements.
Prepare agendas and make arrangements for committee, board, and
other meetings.
Requirements
Education:
High school diploma or equivalent required; associate or bachelor's
degree preferred.
Experience:
Proven experience as an administrative assistant, virtual assistant, or
office admin assistant.
Knowledge of office management systems and procedures.
Proficiency in MS Office (MS Excel and MS PowerPoint, in particular).
Skills:
Excellent time management skills and the ability to prioritize work. Act as the point of contact for internal and external clients.
Liaise with executive and senior administrative assistants to handle
requests and queries from senior managers.
Project Assistance:
Prepare and modify documents including correspondence, reports,
drafts, memos, and emails.
Assist in the preparation of presentations and reports.
Maintaining bathrooms.
Serving lunches.
Food ordering for houses and office.
Coordinating office bills with Jill
Event Coordination:
Organize and coordinate meetings, conferences, and travel
arrangements.
Prepare agendas and make arrangements for committee, board, and
other meetings.
Requirements
Education:
High school diploma or equivalent required; associate or bachelor's
degree preferred.
Experience:
Proven experience as an administrative assistant, virtual assistant, or
office admin assistant.
Knowledge of office management systems and procedures.
Proficiency in MS Office (MS Excel and MS PowerPoint, in particular).
Skills:
Front Desk Receptionist
Front desk coordinator job in Anaheim, CA
The mission of The Los Angeles Cancer Network is to provide unparalleled care to each patient that comes through our doors. We offer individualized treatment using the most recent and relevant proven advances in cancer care, curated with deliberation and compassion. LACN is committed to educating and supporting our patients and their families through every step of the way. We deliver a unique approach for every patient to ensure they receive treatment best suited to their condition, age, and other important factors. We do this by participating in important clinical research, encouraging screenings for early detection, and providing innovative treatment. We are proud to be at the forefront of cancer research through our partnership with OneOncology.
Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.
Job Description:
The Receptionist is responsible for greeting patients and answering telephone calls for the Los Angeles Cancer Network (OneOncology affiliated medical practice). This role will also provide office support for the front office area.Responsibilities
Greet and direct patients and visitors.
Patient registration/check-out.
Collect co-payments and deductibles. Reconcile the daily cash report.
Schedule and update patient appointments, blood transfusions, and diagnostic tests in accordance with established protocol.
Answer the telephone and respond to inquiries, direct the caller to appropriate personnel, or initiate a triage message for response by medical personnel. Record accurate and complete messages when necessary.
Maintain supplies and cleanliness of the front office.
Ensure maintenance of patient confidentiality.
Demonstrate exceptional customer service skills in the performance of work assignments and duties.
Accurately document in the EMR system.
Training new hires on the process and procedures of the practice.
Maintain accurate records for all appointments scheduled for providers.
Sorts incoming mail.
Verifies patients' insurance information and updates billing staff if any changes.
Key Competencies
Strong verbal and written communication skills.
Ability to establish and maintain effective working relationships.
Demonstrates exceptional assessment, critical thinking, and customer service skills.
Ability to maintain emotional stability to cope with human suffering, emergencies, and other stresses.
Ability to seek out resources independently and work collaboratively.
Ability to collaborate, set priorities, and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations.
Ability to multitask efficiently.
Ability to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership, and others.
Qualifications
Bilingual English/Spanish required.
Great Customer Service Skills.
Medical Terminology-Oncology/Hematology Specific.
Medical Assistant Certificate preferred.
Knowledge of medical laboratory procedures.
Basic computer knowledge.
Previous Oncology/ Hematology experience preferred.
Salary Transparency:Exact compensation may vary based on skills, education, certifications, experience, and location. Base Salary Range from $21.00 to $22.00 per hour.
Auto-ApplyMedical Front Desk
Front desk coordinator job in Laguna Hills, CA
Job DescriptionNewport Cove/ Laguna Dermatology stands as a distinguished private practice, dedicated to delivering top-tier specialty cosmetic, medical, and surgical care to patients spanning all age groups. Currently, we are actively seeking a dynamic Patient Care Coordinator who can elevate our commitment to delivering unparalleled customer service to our valued patients. Amidst our bustling workflow, we are in search of an individual adept at maintaining the seamless operation of our practice. At this time we are seeking a full-time role, catering to diverse schedules. If your fervor lies in offering exceptional patient care and collaborating with individuals, we encourage you to seize this opportunity and submit your application today!
Benefits:
Full-time: Monday - Friday: 9:00am - 5:00pm
Health insurance benefits (medical)
Paid holidays
or
Part-time
Unpaid holidays
No health insurance
Work setting:
Clinic
In-person
Responsibilities
Requirements
Adhere to punctuality for your assigned shift.
Adhere to our uniform policy by dressing in professional attire, as outlined in our guidelines, which includes business attire and/or scrubs. Maintain a professional appearance for hair, makeup, and nails.
Thoroughly follow the Standard Operating Procedures for opening and closing the facility each day.
Effectively handle appointment scheduling, modifications, and cancellations with precision. Take charge of the schedule and accurately generate invoices. Prior to checkout, assist clients in checking their reward program points or enrolling new clients in the program.
Assume responsibility for enrolling new patients in the membership program, offering comprehensive information about all company initiatives to all clients.
Exude a friendly, vibrant, and relatable demeanor. Extend a warm welcome to all individuals entering and exiting our premises. Rise from your seat, address them by their name, introduce yourself with your name and title, and extend offers of coffee and water
Dress professionally in accordance with our uniform policy; business attire and/or scrubs. Hair, makeup and nails are all professional.
Provide detailed descriptions of treatments, packages, services, facility features and hours of operation
Answer the phone promptly (3 rings) and use the patient's name throughout the phone conversation. Upbeat, very personable and treats clients like a friend.
Actively promote the treatments, services, and retail, as well as programs, promotions and/or discounts available.
Achieve social media goals of 5 reviews per month on Yelp or Google.
Some of your duties will include:
Making sure patients feel welcome as soon as they walk in the door
Pleasantly answering questions and making appointments for existing and potential clients
Reviewing and organizing patient medical charts for accuracy and authenticity
Using your friendliest phone voice to answer incoming calls, setting up appointments, take messages, complete outreach to patients (some re-engagement required)
Assisting in opening and closing the office
Understanding and respecting patient privacy laws
Required Skills
If these sound like you, please apply!
You effortlessly build rapport and connect with a diverse range of individuals.
Your boundless energy is infectious, and people feel invigorated in your presence.
You possess a deep admiration for the talents of others and thrive in collaborative problem-solving.
Your commitment to your word is unwavering - you follow through without excuses.
Your reputation for honesty and uprightness is renowned. The concept of "not my problem" or "not my responsibility" is foreign to you.
Your readiness to assist knows no bounds - you readily lend a hand.
You approach your work with a sense of pride and proprietorship, consistently delivering excellence. Gratitude flows openly from you towards those around you.
You perceive yourself as an indispensable contributor to the success of your team.
Embracing new knowledge is second nature, and you quickly master fresh skills. Witnessing the happiness and growth of others brings you joy, and you wholeheartedly support their journey towards success.
Ability to commute/relocate:
Laguna Hills, CA 92653
Newport Beach, CA 92660
Front Desk Receptionist I - PCP (Bilingual Spanish/Chinese)
Front desk coordinator job in Alhambra, CA
DescriptionWe're looking for a friendly, detail-oriented, Chinese speaking professional to be the welcoming face of our GI (gastrointestinal) clinic. As a Front Desk Coordinator, you'll play a vital role in creating a smooth and positive experience for our patients-from the moment they walk in, to managing their appointments and supporting the care team. If you thrive in a fast-paced environment, love helping others, and are passionate about making a difference in a healthcare setting, we'd love to meet you!
Our Values:
Put Patients First
Empower Entrepreneurial Provider and Care Teams
Operate with Integrity & Excellence
Be Innovative
Work As One Team
What You'll Do
Greet people entering the office, answering questions, providing directions and instructions on the check-in procedure
Manage a multiple-line phone system by addressing caller concerns, routing callers to the appropriate extensions, and leaving messages for the healthcare providers
Provide basic and accurate information in-person and via telephone/email
Maintain the reception area, keeping it clean and free of clutter.
Handle filing and data entry as requested
Maintain office security by following safety procedures and controlling access via the reception desk
Must be detail oriented and possess strong organizational skills in a fast-pace environment
Good verbal and written communication skills
Be able to prioritize workload while remaining flexible
May be required to work overtime to meet tight deadlines
Highly motivated and able to work with multiple teams simultaneously
Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls
Perform other clerical duties such as filing, photocopying, transcribing and faxing
Other duties as required
Qualifications
MUST BE fluent in Spanish or Chinese (Cantonese/Mandarin)
Minimum 1 year of experience working at the front desk of a hospital or clinic
Strong communication skills; comfortable interacting with patients, staff, and providers
Proficient in handling phone calls, messages, and front desk coordination
You're great for the role if:
Work experience at the Front Desk of an outpatient primary care or specialty clinic
Experience using electronic health record (EHR) systems for scheduling and patient updates
Familiar with HIPAA regulations and maintaining patient confidentiality
Environmental Job Requirements and Working Conditions
The total pay range for this role is $20 - $23 per hour. This salary range represents our national target range for this role.
This role follows a onsite work structure where the expectation is to work onsite 5 days a week. The home office is located at 1658 W. Valley Blvd. Suite 120 Alhambra, CA 91803.
Work hours: Monday through Friday 8:30am-5:30pm, lunch hour at 12:30pm.
Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at ************************************ to request an accommodation. Additional Information: The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Front Office Coordinator
Front desk coordinator job in Los Angeles, CA
THE COMPANY Acumen, LLC provides government agencies with high-quality, impartial research and analytical tools to inform decision-making. The activities that we perform reflect the general principle that providers, policy makers, and public citizens should have the best available evidence upon which to base their choices.
THE TEAMWithin the organization, the Administrative Operations (AdminOps) team ensures smooth and efficient workflow across all departments. They manage administrative tasks, coordinate office operations, and provide essential support to employees and leadership, enabling them to focus on their core responsibilities while maintaining a well-structured and productive work environment.
THE ROLEThe Front Office Coordinator manages the reception desk of our LA Office. They provide support to LA office staff as well as the organization as a whole by performing a variety of administrative, clerical, reception, facilities, and project-based tasks.The person in this role will act as the first point of contact for in-office interactions with employees and visitors. The Front Office Coordinator plays a vital role in maintaining a professional and welcoming office environment and ensuring efficient operations. WHAT YOU'LL DO
Office Administration:
Greets visitors, answers questions, and screens incoming calls
Receives, sorts, and routes all incoming and outgoing mail and deliveries
Responds to inquiries received via phone, mail, and/or email or appropriately routes them to senior administrative employees
Organizes and maintains paper and electronic files
Performs general administrative duties i.e. copying, faxing, filing, shredding
Coordinates, purchases, and tracks office and kitchen supplies, weekly office food orders, and meals on an as needed basis with prior approval.
Maintains expense tracker and conducts monthly reconciliation of credit card expenses
Maintains conference rooms, kitchens, and common areas
Coordinates with other administrative staff to ensure reception coverage during vacation, sick leave, and/or meal breaks
Manages calendar appointments and schedules meetings as needed
Manages cleaning and inventory restock for company apartment
Trains and acts as a primary and secondary Floor Warden for LA Office Emergency Preparedness
Special Projects/Research Projects:
Conducts internet research related to support tasks and summarizes findings
Inputs, maintains, and verifies accuracy of physical and digital administrative documentation and records
Assists with drafting, formatting, copy-editing, proof-reading, and fact-checking memos, reports, presentations, spreadsheets, and other documents
Assists with developing and improving company document templates
May participate in planning company events
In addition, the Front Office Coordinator:
Complies with company policies and with applicable laws and regulations
Supports upper management and performs other duties as assigned
WHO YOU ARE
Qualifications required to be successful in the role:
0-2 years of experience in a related role
Courteous and professional in person and on the phone
Demonstrated aptitude and enthusiasm for learning
Demonstrated integrity, flexibility, and collaborative approach to work
Able to work occasional evenings and weekends
Able to use basic office equipment such as fax machine, copier, etc.
Able to maintain confidential records and information
Familiar with Microsoft Office Suite applications (Word, Excel, etc.), email, and internet browsers
Additional Qualifications:
Strong organizational skills and attention to detail
Strong oral and written communication skills
Able to prioritize tasks and meet deadlines in a fast-paced environment
Able to work in a team-oriented environment
Able to think critically and problem-solve
Ideally you will also have:
A Bachelor's Degree
Ability to lift 20 lbs. and sit for long periods of time
Familiarity with office administrative and company policies and procedures
Familiarity with Emergency Preparedness and Employee Safety policies and procedures
Interest in health and social policy
Please note, this is an fully onsite position is available in our Los Angeles office.
We are excited to review your application and look forward to seeing how you can contribute to our mission!
Auto-ApplyFront Desk Receptionist
Front desk coordinator job in Fullerton, CA
Job DescriptionDescription:
Please do not contact the clinic, we will reach out via Indeed if you are a good candidate.
We are a physical therapy office looking for a full-time front office assistant for immediate hire. Candidate must have at least 1 year of experience working in a medical office, preferably physical therapy or chiropractic. Duties include, but are not limited to:
Checking in/out patients
Insurance verifications
Managing authorizations from insurance companies as needed
Collecting payments
Scheduling appointments
Data entry
Answering multi-line phones
Must be able to work under direct supervision of the practice manager and be able to efficiently multitask. Experience with Gmail, Google Docs and EMR systems is also required. Excellent organizational and communications skills are required as well as prior knowledge of health insurance.
Please reply with resume.
Full benefits offered.
Those not meeting above requirements will not be considered.
Job Type: Full-time
Pay: $20.00 - $21.00 per hour
Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Work Location: In person
Requirements:
Maitre D' / Front Desk Receptionist
Front desk coordinator job in Los Angeles, CA
Job Description
We're Squeeze, a feel-good company, from the Founders of Drybar.
A bit about us: Squeeze was designed to revolutionize the massage experience, from our forward-thinking technology to our dedication to team member experience. We are focused on the human side of business, and we work to foster an inclusive environment, where everyone can shine bright. It's so important that we've made it our company mission to be the best part of our guests' and team members' day.
Our revolutionary app-based booking and payment platform makes scheduling, paying, tipping, and rating easy, breezy, Squeezy. Similar to Postmates and Uber, after a Squeeze massage, instead of dealing with a clunky, stressful checkout process, our guests simply float out with the ability to tip and rate their therapist at their leisure post-massage. Personalized services allow guests to select massage preferences as well as control in-room settings from lighting to sound, all in a beautifully designed space. It's a completely fresh approach to a way better massage experience.
THE PERKS
Competitive hourly rate
Health benefits (including vision & dental) and 1-week paid vacation for our employees who work just 32 hours or more. That's as few as 4 shifts per week!
Paid Sick Leave
1 free Mid Squeeze (50-minute massage) a month
At Squeeze, all add-ons are complimentary. That means no quotas or upselling!
Annual performance raises ($1/year)
Flexible schedules
Responsive, empathetic, and understanding Management providing on-site leadership
A revolutionary, feel-good culture (including snacks to keep you fueled, points from peers redeemable for gift cards, and branded swag)
Quarterly paid training: we bring in an outside speaker to train on everything from mindfulness meditation to personal finance, all in the interest of helping our team members grow
Nurturing, supportive environment, no matter where you're at in your career
Leadership and career advancement opportunities in management and training
Team-building offsites
Feel-good partnership with Canine Companions (for every membership sold, we donate a day of canine support to a person with a disability)
ABOUT YOU
You are experienced in managing front-of-house operations for high-volume retail service businesses, exceptional with technology, and acutely aware of your surroundings.
You are obsessed with over-the-top, first-class guest service and thrive in ensuring an amazing experience for anyone and everyone who walks through your doors.
Words that describe you include: energetic and detail-oriented. You have a hospitality orientation, are gracious and patient, and warm in nature with strong communication skills.
Beyond ensuring an amazing experience, you are eager to join a guest-first brand dedicated to transforming the massage experience for our guests, as well as for you and your future.
You are passionate about all things health and wellness and wholeheartedly believe in the benefits of massage for a balanced lifestyle.
You can't help but grow and are constantly striving to be your best self, and you're excited to leap into a rewarding adventure with Squeeze.
YOUR RESPONSIBILITIES AT SQUEEZE
Check in and greet guests with a warm and friendly welcome
Provide over-the-top, exceptional guest service
Ensure front of house and guest lounge is maintained to Squeeze standards
Expert at all things app-related! Squeeze's experience is digital end-to-end, so you'll assist guests with downloading our app, setting up their account, booking appointments, becoming a member, completing their appointment, and so much more
Resolve guest issues in the shop
EXPERIENCE REQUIREMENTS
1+ year in retail, preferably technology or front-desk, service-related experience
Proven track record in delivering an exceptional guest experience
Excellent problem solving and troubleshooting skills
Strong communication and multi-tasking skills
Experience with Zendesk preferred
Enough from us though, let our team tell you why Squeeze is a 5-star employer on Glassdoor and why 96% of our team would recommend us as a great place to work:
“Leadership here is fantastic. I rave about it to people. If you have a concern, you feel listened to, if you need help, you get help.” - Alex
“The space is amazing. They definitely thought of everything to make our jobs easier. I also love the flexible shifts.“ - Caitlyn
“I think it's wonderful that a company in our industry is offering health benefits, sick pay, vacation, free massages. Those are all things you don't find anywhere else.” - Paulina
“We have this thing called “Pats on the Back,” which lets us reward our teammates with points they can redeem for gift cards or donate to charity. It's a feel-good culture.” - Clinton
MEET YOUR MANAGER, EMMA DIAZ!
Hi hi! If my team were to describe me, they would say I am always happy, laughing, and available. I know that each team member is an individual and needs to be treated with respect, and it's my job as a manager to get to know each person and learn to speak their language. It's my job to adapt to their way of thinking and working, so I am able to make a stronger connection with each person. I am a firm believer that it is not what I say, but how I say it and how I make others feel. Overall, I cannot run this shop without my team. I always make sure the Squad feels appreciated and understand that they are the heart and soul of this business!
Three words that describe the culture of our shop are empathetic, structured flexibility, and teamwork. If I were a dog, I would be a golden retriever! I love being anywhere near the beach, sun, and nature, and I love the image of a golden retriever running around in the grass on a sunny day. My favorite song of all-time is Dancing in the Moonlight by King Harvest - it always puts me in a good mood and gets me pumped up.
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