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Front desk coordinator jobs in Carson City, NV

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  • Part-Time Front Desk Coordinator

    The Joint Chiropractic 4.4company rating

    Front desk coordinator job in Carson City, NV

    Job Description Front Desk Coordinator - Part Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Position Summary We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you. Key Responsibilities Greet and check in patients, providing a friendly and professional first impression Manage the flow of patients through the clinic in a timely, organized manner Present and sell wellness plans and membership packages confidently and accurately Support the clinic's sales goals by converting new and returning patients into members Answer phone calls and assist with appointment scheduling and patient inquiries Re-engage inactive members and maintain up-to-date patient records using POS software Assist with clinic marketing efforts and community outreach Maintain a clean, organized front desk and clinic environment Collaborate with team members and chiropractors to ensure a positive patient experience Qualifications High school diploma or equivalent required Minimum one year of customer service and sales experience preferred Strong phone, computer, and multitasking skills Energetic, motivated, and confident in a goal-driven environment Positive attitude with a team-oriented mindset Must be able to stand/sit for long periods and lift up to 50 pounds Office management or marketing experience is a plus Schedule This role requires availability & travel for the following days: Mondays: 8:30AM to 1PM in South Meadows Wednesdays: 8:30AM to 1PM in South Meadows Thursdays: 8:30AM to 6PM in Carson City Fridays: 8:30AM to 1PM in South Meadows Compensation and Benefits Starting pay: $17.00 - $17.10 Per Hour + Bonus Opportunities for career growth within The Joint network Why Join Us When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement? Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn. Powered by JazzHR ko61OGKL3G
    $17-17.1 hourly 2d ago
  • Patient Care Coordinator

    M.A.C.T. Health Board, Incorporated 4.1company rating

    Front desk coordinator job in Markleeville, CA

    PATIENT CARE COORDINATOR STATUS: NON-EXEMPT DEPARTMENT: ADMINISTRATION SUPERVISOR: PATIENT CARE COORDINATOR The Patient Care Coordinator, in alignment with the goals of MACT Health Board Inc. will be primarily responsible for patient care management. This position will provide ongoing support for the patient and team based care model. The Patient Care Coordinator will work with Operations, Nursing and Quality Improvement personnel to disseminate and collect information related to patient care. The coordinator will work closely with care team members to assist with patient self-management, data collection, case management, continuity of care and referral coordination. The Patient Care Coordinator will be responsible for regularly reporting patient care-management data and findings with the relevant departments. The position requires an awareness and keen appreciation of American Indian traditions, customs, and socioeconomic needs and the ability at all times to meet and deal effectively in contacts with Indian health organizations which requires tact, courtesy, discretion, resourcefulness and good judgment in handling functions of a sensitive nature. PRIMARY RESPONSIBILITIES: 1. Pre flow the daily appointment schedule to determine if any; immunization, annual physicals, well child visits or any due or past due medical issues that need to be addressed. 2. Review the patient visit summaries and patient charts for Primary Care Providers to identify due or past due health care items. 3. Work in collaboration with team members to identify care needs and maintains patient care database to track the delivery of care/services related to; (CBI) Care Based Incentives, (QIM) Quality Improvement Measures, (HWFL) Healthy Weight for Life, (IHA) Initial Health Assessment, (SHA) Staying Healthy Assessment, (WCV) Well-child visits, (DRS) Dementia Rating Scale and overdue health maintenance care/services. 4. Retrieve medical forms for tracking purposes; (ACT) Asthma Control Tests, (SHA) Staying Healthy Assessment and then forward to Medical Records. 5. Update all medical information (Healthy Weight for Life, Medication Reconciliation and Asthma Action Plan) into the Care Team Huddle Report. 6. Prepare all necessary reports, exam results, physician notes and other related documents five (5) days in advance prior to visitation. 7. Facilitates and logs labs, X-rays, consults, referrals and other reports as needed. 8. Conducts quarterly audits for (ABN) Advance Beneficiary Notices and Medicare Medical Necessity. Draft Patient Care Coordinator: 3/9/2022 Board Approved: 6/20/2022 9. Identifies and adds health coaching opportunities to the Care Team Huddle Report. 10. Assist with managing all patient recall list(s) and schedule patient accordingly. Properly reviews and assesses patient due for; (IZ) Immunizations, (CHDP) Child Health & Disability Program, (IHA) Initial Health Assessment, (DRS) Dementia Rating Scale and other related specialty clinics. 11. Develops and establishes working relationships with multiple departments to ensure cohesive communication, direction and completion. 12. Versed in patient education and Pre and Post care instructions to patient in direct correlation to provider orders and defined plan of care. 13. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice. MINIMUM REQUIREMENTS: 1. Must have a high school diploma or equivalent. 2. Minimum of 3 years' experience in clinical setting. 3. Medical Assistant Preferred. 4. Knowledge & experience with medical and dental terminology. 5. Customer service experience in a medical and dental field preferred. 6. Bilingual English/Spanish preferred. MANDATORY REQUIREMENTS: 1. Must pass Occupational Health Screening. 2. Must possess a valid form of identification as listed on the U.S. Department of Justice I-9 form, verified using the E Verify system. 4. Clean DMV driving record and MACT auto insurance driving eligibility (determined by auto insurance carrier). 3. Proficient in problem resolution, detail analysis, and accuracy. 4. Ability to work as part of a professional team. 5. Ability to work independently and submit weekly reports of progress to direct supervisor. 6. Ability to prioritize tasks and complete assignments in a timely manner. AMERICAN INDIAN PREFERENCE Preference in filling of a vacancy will be given to qualified American Indian applicants in accordance with the Preference Act (Title 25, U.S. Code, Sections 472 & 473) and Public Law 93-638, provided the applicant has submitted appropriate verification of Indian preference for employment. Other than the aforementioned requirement, the MACT Health Board, Inc. is an Equal Opportunity Employer. NOTICE OF DRUG-FREE WORKPLACE ACT REQUIREMENT: MACT Health Board, Inc. is required to implement the Drug-Free Workplace Act of 1988, 45 CFR Part 79, Subpart F. As such it is unlawful for employees to manufacture, distribute, dispense, possess, or use a controlled substance on the job site. Employees who are reasonably suspected of violating this act may be subject to drug testing as a condition of employment. Employer required fitness examinations shall include drug testing as evidence of employee and employer compliance with the Drug-Free Workplace Act.
    $35k-45k yearly est. Auto-Apply 17d ago
  • Front Desk Scheduler/Dispatcher (Carson City Office)

    Certerra

    Front desk coordinator job in Carson City, NV

    CERTERRA is a growing national provider of testing, inspection, and certification services that support innovation in new product development, quality assurance, for project delivery, and engineered solutions for asset management. We are passionate about contributing to the sustainable development of the communities we serve. We are a national firm with a global reach serving national and international clients from 30+ offices located in 10 states and are ranked on ENR's Top 500 list alongside the nation's top firms. With a 60-year history, CERTERRA has a passion for high-end services, constant innovation, and investment in the development of world-class laboratory facilities, and interactive management technologies. Each member of our staff is committed to service, innovation, and the success of our clients. Position Description Front Desk Scheduler/Dispatcher (Carson City Office) Black Eagle Consulting, LLC a Certerra Company is a geotechnical/geological engineering, materials testing, and construction inspection firm in Northern Nevada. We are seeking a dependable, detailed oriented individual for the Front Desk Scheduling/Dispatch position in our Reno, Nevada office. Qualified candidates must be organized, detailed oriented, and have the ability to work independently. Front Desk: • Excellent verbal, written, and data entry/typing skills • Ability to answer a multi-line and successfully field incoming calls • Strong computer skills, proficient in Microsoft Office with emphasis on Microsoft Word and Excel • Ability to multi-task and complete tasks accurately and efficiently • Accurate data entry on a variety of spreadsheets/databases • Organize and maintain project folders Scheduler/Dispatcher: • Field calls from clients/contractors for inspection and testing requests • Keep accurate and up to date records of all the scheduling transactions • Provide inspectors with appropriate project information (i.e., Project Name, Project Number, Location, On-Site Contact Name/Phone Number etc.) Job Type: Full-time Pay: $18.00 - $20.00 per hour DOE Hours of Operations: Monday-Friday 8:00AM - 5:00PM WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works near moving mechanical parts in outside weather conditions and is occasionally exposed to wet and/or humid conditions, and fumes or airborne particles. The noise level in the work environment is usually moderate. We are an Equal Opportunity Employer. This Company is dedicated to both the letter and the spirit of the equal opportunity employment laws. All applicants and all employees will be evaluated based on their ability, competence, and performance of the essential functions of their positions. There will be no discrimination based on race, sex, national origin, religion, age 40 and over, disability, sexual orientation, marital status, or any other classification which may be protected by federal, state, or local laws. In compliance with the Americans with Disabilities Act, we specifically offer equal opportunity for all employees or job applicants who may have a physical or mental disability. Such people will be hired based on their ability to perform the essential functions of the job in question. Likewise, their work will be evaluated on their performance of these essential functions. We will offer reasonable accommodation to individuals with disabilities, to the extent that Company resources allow without undue hardship. As part of our equal employment policy, there will be no wage differentials based on gender, between men and women employed in the same establishment, on jobs that require equal skill, effort, and responsibility, and which are performed under similar working conditions.
    $18-20 hourly 60d+ ago
  • Front Desk Agent

    Landry's

    Front desk coordinator job in Stateline, NV

    Overview A Front Desk Agent is responsible for welcoming and providing friendly service to guests of the Golden Nugget Hotel & Casino. This position must also exhibit a high level of professional and personalized guest service that embodies the Company's brand standard and core values (K.E.E.P. - Kindness, Engagement, Empathy and Positivity). Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for verifying reservation information, registering guests, and securing payment for hotel guests upon arrival. Responsible for orientating guests to hotel, providing general information, and responding to guest inquiries as requested. Maintains a cash bank ensuring accurate processing of cashier transactions and daily deposits. Responsible for posting of guest charges to established hotel accounts. Responsible for cashiering functions to include but not limited to cash and credit card settlements. Responsible for the sales and redemption of hotel gift certificates. Processes new card accounts, produces cards, and distributes brochures to registered hotel guests only. Has access to the system player rating to input hotel reservations. This position does not have the ability to modify player ratings or make a comp decision based on a player rating. Explains the player rating system and card benefits to hotel guests. Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures. Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees. Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service. Performs any other duties as assigned. Qualifications QUALIFICATIONS: To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Previous work experience as a front desk agent, reservations or hotel cashiering experience preferred Must be guest oriented and have excellent customer service skills. Ability to stand for extended periods of time. Effective written and verbal communication skills essential as majority of work time is spent interacting with hotel guests and staff. Must be able to speak English. Professional appearance and demeanor. Ability to work in a fast-paced environment. Knowledge of the local area and attractions is a plus. Minimum age requirement is 18. EDUCATION and/or EXPERIENCE: Associate's degree preferred. What we offer you: Multiple benefit plans to suit your needs Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels Community volunteer opportunities Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full , contact the Human Resources department at the location in which you are applying. #GNLT Pay Range USD $15.00 - USD $16.00 /Hr. Tipped Position This position does not earn tips QUALIFICATIONS: To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Previous work experience as a front desk agent, reservations or hotel cashiering experience preferred Must be guest oriented and have excellent customer service skills. Ability to stand for extended periods of time. Effective written and verbal communication skills essential as majority of work time is spent interacting with hotel guests and staff. Must be able to speak English. Professional appearance and demeanor. Ability to work in a fast-paced environment. Knowledge of the local area and attractions is a plus. Minimum age requirement is 18. EDUCATION and/or EXPERIENCE: Associate's degree preferred. What we offer you: Multiple benefit plans to suit your needs Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels Community volunteer opportunities Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying. #GNLT
    $15-16 hourly 8d ago
  • Patient Care Coordinator - Full Time - Orthopedics CA

    Barton Healthcare System 4.0company rating

    Front desk coordinator job in South Lake Tahoe, CA

    * 5 days a week - 8 hour shifts * The Patient Care Coordinator (PCC) provides all non-clinical assistance required by the Patient Centered Medical Home (PCMH). The PCC is responsible for scheduling patients, completing patient appointments, and obtaining billing information. The PCC over sees patients at check in and prior to leaving the clinic. The PCC collects copays and/or monies due at the time of service. The PCC provides routine clerical support such as: medical record releases, answers phones, routes callers and relays messages. The PCC completes administrative duties, including faxes, photocopies, scans, mail processing, and managing departmental documents. The PCC covers other non-clinical positions such as pre-authorizations and referrals as needed. Qualifications Education: ● High school diploma or GED preferred Experience: ● One year of relevant front office receptionist experience ● Patient Centered Medical Home experience preferred Knowledge/Skills/Abilities: ● Typing and computer literacy ● In compliance with patient safety standards, must be able to effectively communicate in English; Bilingual abilities preferred Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ● While performing the duties of this job, the employee is frequently required to walk, stand, sit, and talk or hear. ● The employee is occasionally required to use hands to handle, feel or operate objects, tools, or controls; and reach with hands and arms. ● The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. ● Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. ● The employee must occasionally lift and/or move up to 25 pounds. ● Contact with patients and guests under a wide variety of circumstances ● Regularly exposed to the risk of bloodborne diseases ● Exposure to infections and contagious disease ● Exposed to hazardous anesthetic agents, body fluids and waste. ● Subject to hazards of flammable and explosive gases ● Subject to varying and unpredictable situations, including the handling of emergency or crisis situations Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ● Normal office environment. The noise level in the work environment is usually quiet to moderate while in the office. ● Occasional travel to various health system locations. Essential Functions 1. Provide consistently exceptional care at all times. 2. Provides assistance, guidance and direction to patients and visitors upon arrival ensuring communication is always professional and friendly. Serves as a liaison between the patient and other care team members as needed. 3. Checks patients in upon arrival and informs clinical staff in a timely manner. Updates demographic information and ensures completion of required forms. Reviews eligibility response history and makes changes as needed. Verifies PCP and takes action to correct with payor or instructs patients on next steps. 4. Enters new patient accounts in the computer ensuring patient information is accurate and data entry is complete. 5. Screens patient for eligibility in available financial programs as needed. Assists with program enrollment if determined eligible. 6. Answers telephones, routes callers appropriately, takes messages and provides routine information to callers. Returns phone calls in a timely manner. Exercises judgment as to the urgency and nature of the call and ensures that all messages are relayed to the appropriate staff in a timely manner. Does not give medical advice. 7. Collects, compiles, and distributes information regarding patient's personal insurance and financial status providing appropriate information entered into EPIC including scanning insurance cards and photo ID into EPIC. 8. Patient Records a. Reviews records ensuring its completeness and availability for the clinical staff. b. Scans all forms into the EMR according to approved naming convention. c. Documents "no shows", cancellations and rescheduled appointments in patient record. Documents outreach to patient regarding No Show in the medical record and assists with mailing of no show letters. Processes recall letters as directed by provider. Schedules and coordinates patient appointments according to clinic guidelines for timing and all information collected is accurate and complete. This includes scheduling and completing patient appointments with specific insurance requirements. Determines patients need for Language access and if needed arrange for an interpreter. 9. Performs initial billing paperwork and cashiering duties, ensuring that all is complete and accurate. a. Ensures the accuracy of registration by working built in registration work queues. b. Explains financial requirements to the patients and collects balances, deposits, co-pays or deductibles as applicable. c. Balances cash drawers, prepares cash and payment receipt logs. d. Performs opening and closing procedures as assigned. 10. Performs assigned clerical duties in an accurate and timely manner. a. Maintains records and reports and files as required b. Faxing c. Photocopying d. Scanning e. Computer - Data entry & retrieval f. Refills forms as needed. 11. Sorts mail, ensuring that urgent correspondence and time-dated materials are prioritized. Manages UPS/FedEx pickup and deliveries appropriately. Covers paper patient requests to electronic requests for accuracy and tracking. 12. Maintains office equipment and supplies. Operates and performs job related duties in a safe manner. Ensures proper functioning of equipment and follows procedure when equipment malfunctions. 13. Processes in basket messages timely and documents outcomes in the EMR. 14. Cleans and straightens patient waiting areas 15. Follows protocol for controlled substance pick up and documents accordingly. 16. Works rescheduling report timely. 17. Has working knowledge of all professional, licensing and regulatory standards that apply to department activities. 18. Responds to the needs of the department by performing other duties, as necessary, if trained and within scope. .
    $33k-39k yearly est. 7d ago
  • Front desk?Booking coordinator

    Rah Hair Studio

    Front desk coordinator job in South Lake Tahoe, CA

    Rah hair studio has been in business since 2009. Rah has 2 locations, One at the Y next to Verde where this job will be and one inside Edgewood Lake Tahoe. At Rah hair studio we do cuts and colors styling, makeup,and hair extensions. Edgewood we have a beauty bar no color, Hair styling and luxury manicures and pedicures and extensions. Job Description Booking appointments in square appointments for both locations, Talking with clients and wedding coordinators. Excel spread sheet work, computer work, social media posting, retail inventory work, checking in and out clients. Answering phones emails and DM's, laundry and light cleaning. Qualifications Computer skills Excel spread sheet Google documents and google sheets Customer service skills professionalism Cleanliness and organizational skills Social media experience including tik tok Forbes experience is a bonus Additional Information All your information will be kept confidential according to EEO guidelines.
    $34k-43k yearly est. 60d+ ago
  • Surgical Recovery Coordinator I

    Nevada Donor Network 4.0company rating

    Front desk coordinator job in Reno, NV

    Full-time Description The Surgical Recovery Coordinator (SRC) I supports the mission, goals and strategic plan of Nevada Donor Network, Inc. (NDN) by providing clinical support to facilitate safe, efficient procurement of organs. The SRC I position has on-call responsibilities under the Manager of Surgical Recovery Services. ESSENTIAL FUNCTIONS Specific duties and responsibilities include, but are not limited to: Performs responsibilities of position and promotes teamwork and a professional working environment. · Takes 24-hour call to be available for activity associated with organ donation, remaining within a radius to assure that response to all calls occurs in a timely fashion. Participates in clinical screening and evaluation to determine donor suitability as part of the Tripod team. Participates in educational presentations. · Maintains confidentiality on all donor-related activities and internal issues. · Possesses basic knowledge of donor medical requirements and contraindications to recovery and transplantation. · Coordinates and communicates with transplant centers during kidney allocation. · Recovery blood/tissue specimens needed for tissue typing. · Serves as first assist to visiting and local surgeons. · Coordinates visiting transplant teams in the operating room with recovery and preservation of organs for transplantation and research. · Provides organ preservation maintaining flush amounts and medicinal additives. Packages and labels the organ(s) procured. · Coordinates and/or facilitates the transportation of organs to the local transplant hospital and/or to the NDN Perfusion Lab Facility. · Procures, preserves, and allocates organ(s)/tissues for research following researcher criteria and procedures. · Coordinates and communicates with ancillary services regarding recovery activity and timeframes. Maintain complete clinical records of donor recoveries to ensure quality. · Maintains possession and ensures routine maintenance for assigned organ department equipment and supplies. Maintains an adequate inventory of all supplies and medications. Operates kidney preservation machine efficiently, assess organ function based on providing organ viability feedback to transplant center clinical personnel to optimize organ preservation technique. Maintaining accurate record of kidney function and disposition. Maintenance of the perfusion laboratory. · Maintains current knowledge of all NDN, AOPO, CMS and OPTN policies and procedures. Performs other duties as requested by Manager of Surgical Services, Director of Organ, VP of Clinical Affairs and/or the NDN Medical Director. Requirements SKILLS & ABILITIES Education: Bachelor's degree, Scrub Technician or related field or applicable experience preferred. Experience: Minimum of 1-3 years' medical experience preferred. Computer Skills: Knowledge in MS office, Electronic Medical Records Certificates & Licenses: None required Other Requirements: Must be Certified Transplant Perfusionist (CTP) by 24th month of employment at Nevada Donor Network. Must be knowledgeable with organ anatomy. Salary Description $30 - $35 Hourly
    $30-35 hourly 60d+ ago
  • Dental Front Office

    Hire Dental Staff

    Front desk coordinator job in Reno, NV

    Greets and registers patients. Assists patients with insurance paperwork Answers telephones. Checks out patients upon completion of office visits. Assists with office opening and closing procedures. Qualifications 1 year dental or medical office experience MS-Office Two year degree Additional Information "Providing exceptionally friendly service and dental care to scared Dental patients everyday".
    $30k-39k yearly est. 1d ago
  • Front Desk/Patient Care Coordinator

    Shared Practices Group

    Front desk coordinator job in Reno, NV

    Our Story: Join us at Shared Practices Group, where we're revolutionizing dental care and enhancing lives through our innovative implant solutions, particularly the life-changing All-on-4 dental implants. These revolutionary procedures not only improve health but also boost confidence and self-esteem by providing a stable, natural-looking set of teeth. They improve speech, eating comfort, and overall quality of life, promising a transformative experience for our patients?. Your Role in Our Mission: As a Patient Care Coordinator, you're not just answering phones and supporting patients in their journey; you're providing a pathway to confidence and improved quality of life. With your expertise in patient care, particularly in healthcare, you'll be the first connection to patients when they are embarking on their journey with us. You'll be part of a solution that significantly impacts their daily lives and long-term health. Your role will involve engaging directly with patients, understanding their needs, and ensuring their journey is as seamless as possible. Your Impact: You'll be the comforting voice on the other line, connecting with each patient at a time. With your 3-5 years of consultative Patient Care experience, you'll drive growth, foster patient relationships, and navigate the journey from consultation to life-changing treatment. What You'll Do: Answer the incoming calls to the practice and be the first point of contact for each new lead, ensuring the call is robust and connective so the patient feels confident booking with us. Additionally, you'll take incoming calls for existing patients, ensuring their journey is meticulous in completion as they make each step in their treatment. Follow through with patients who do not accept the same day as their consult. You'll complete reporting and patient tracking for the office to show practice performance and follow through for each opportunity that comes through our door. Develop and nurture lasting relationships, guiding patients from initial inquiry to post-treatment care. You'll be the back up for Consults if the office is double-booked, ensuring timeliness and efficiency in the office. Assist the Smile Consultant with his/her practice management responsibilities, including bill pay, email management, managing patient records and forms, and anything else that helps the office to run smoothly. What We Offer: You'll have the opportunity to make a meaningful impact in patients' lives every day. In addition to a rewarding career, we provide a comprehensive benefits package that includes: Medical, dental, and vision insurance Company-paid life insurance 401(k) retirement plan Short-term disability and additional optional benefits Paid vacation and sick Paid holidays Opportunities for ongoing professional development and growth Schedule: Monday - Friday Compensation: $20-$22/hr SPG is a great place to not only work but to begin a rewarding career. If you've ever imagined being a part of a team that helps change lives by giving patient's their confidence back through a new smile, this is the career for you! If you feel you would be an ideal fit for our team and have a passion for changing people's lives then we encourage you to apply today! Join Us: If you're driven by the prospect of making a tangible difference in people's lives and are ready to take your career to new heights, we invite you to apply and help us continue our journey of empowering better lives. Salary Description $20-$22/hr
    $20-22 hourly 60d+ ago
  • Front Desk Agent (Part Time) - Martis Valley Lodge by Hilton

    Graduate Hotels 4.1company rating

    Front desk coordinator job in Truckee, CA

    Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Greets guests as they arrive, focus on personal recognition Reviews arrival lists daily and assists in preparing and assembling welcome amenities Escort VIPs to room and check them in prior to arrival Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. Keep front desk area clean and organized. Assisting with lobby activation as needed. Utilize proper procedures when handling guest PPI data. Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival. Attends promptly to guest needs and inquiries Perform various other duties as assigned Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of one (1) year in Front Desk Operations In-depth knowledge of hotel Front Desk operations Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES Basic computer skills Ability to communicate effectively verbally and in writing Ability to exceed expectations of guests and team members Excellent time management skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.
    $33k-39k yearly est. 7h ago
  • Front Desk Agent

    Sage Hospitality 3.9company rating

    Front desk coordinator job in South Lake Tahoe, CA

    Why us? The Coachman Hotel is seeking an 18-month, skilled J1 worker for our busy Front Desk operations. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. Maintains a friendly, cheerful and courteous demeanor at all times. Qualifications Education/Formal Training High School diploma or equivalent Experience None required Knowledge/Skills Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. Must be fluent in oral and written English. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to read written communiques and monochrome computer screen. Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing. Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing. 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing. Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs. Environment Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95% Salary USD $18.50 - USD $20.00 /Hr.
    $20 hourly Auto-Apply 60d+ ago
  • Care Coordinator

    Regional Ambulance Services

    Front desk coordinator job in Reno, NV

    This is a full time position. Care Coordinators must have open availability to work any shift (days/nights/weekends/holidays). This position is responsible for supporting and coordinating our One Call Solution, a seamless delivery of care for the region's non-emergent transports, by working with various departments, agencies, and resources. This position is accountable for the following functions: Receive, process, coordinate and schedule non-emergent medical transports and long-distance transports. Accurately and efficiently input information into Computer Aided Dispatch (CAD) system. Maintain accurate and true records in all electronic and non-electronic platforms. Transfer calls to appropriate agencies as needed; answer calls from other agencies and take appropriate action as needed. Read and remain current on pertinent Agency and Clinical Communications Center policies, procedures, rules, and regulations. Gathers and documents required medical necessity and billing payment information. Works with multiple departments, agencies, hospitals, and other entities to provide seamless transportation services. Receive and complete requests for services which are non-call related from management and other individuals in a courteous and professional manner. Identifies resources to facilitate alternative transport options. Identifies and coordinates the appropriate transportation resource, either internally or using external contacts to provide the appropriate level and mode of transportation based on standardized protocols and criteria for medical patients and customers. Completes associated administrative tasks including transport summaries, reports, reconciliation, etc. Completes follow-up regarding issues with ongoing transports related to problems and concerns from providers and patients. Maintain professional and respectful relationships with all co-workers, within and outside of the Clinical Communications Center, customers, patients, and management. Provide professional, considerate, and courteous service to all customers regardless of who they are. Promote high quality professional service to all personnel by setting examples of good work ethic, attitude, and accuracy. Mentor new/ potential employees or public observers as needed. Develop understanding with EOC, MCI, Aircraft incident, Hazmat, Disaster plans and assist during any incident. Participates in related process improvement activities. Utilize and employ the principles of STAR CARE, support and promote the organization's mission, vision, and values. Participation in all required drills. Attendance for all required company training and certifications. Maintain AHA Healthcare Provider CPR Overtime may be required. Performs other functions and duties as assigned. Qualifications/Experience Requirements Ability to build and establish collaborative partnerships, foster teamwork, be resourceful, and solve problems in a high-paced environment. Writing, prioritization, and organizational skills are required. Ability to type 30 wpm is required. Basic computer knowledge is required to navigate internet websites for healthcare insurance verification and preauthorization of transports. The individual must have the ability actively listen and process verbal or written feedback, while utilizing sophisticated electronic platforms (e.g. mapping software, CAD system, email, paging system, radio system), while taking in additional audio or visual stimuli. Attentive to detail in various mediums and forms - must be able to translate audio or spoken information from callers, and accurately process, provide, share, and input into various electronic systems. Accuracy and efficiency are imperative. Must have or gain knowledge of the history, organization, operation, policies and procedures of REMSA Health. EMS is a 24-hour, 7-day a week community service, which includes holidays, weekends and during disasters. It is imperative that the individual has the ability to work, nights, days, weekends, weekdays, holidays, extended hours, including mandatory additional shifts or mandatory holdover. Shifts are assigned by system need, seniority and performance, and have the potential to be changed. Knowledge of medical terminology or medical insurance billing is preferred. Required within 6 months of employment: Obtain an AHA healthcare provider CPR card. Obtain a thorough knowledge of all REMSA Care Coordinator, and Emergency Operations policies and procedures relevant to Care Coordinator. Obtain proficiency with transport protocols, programs, and system operational requirements. Develop computer literacy in multiple systems and programs (i.e. CAD system, MS Office, phone system, mapping System, external website navigation). Pay & Benefits: Pay is commensurate with your experience level. Many companies claim to have a great benefit package, but how many will offer you the following? Company matched 401K retirement plan Employee Bonus Plan & Holiday Bonus Scheduled Pay Increase Company paid Short & Long Term Disability coverage Tuition Reimbursement & an Education Center onsite AD&D, Life & Critical Illness insurance HSA with company contribution Pet Insurance 11 company recognized holidays that includes an employee designated holiday High bank limit PTO plan with a self-directed cash out provision with an additional 3 contingency days for new employees within first year. Gym Membership reimbursement Employee Assistance & PTO Donation programs And more…
    $28k-44k yearly est. Auto-Apply 12d ago
  • Patient Access Scheduling Specialist - Clinic Scheduler

    Northern Nevada Hopes 4.6company rating

    Front desk coordinator job in Reno, NV

    The Patient Access Scheduling Specialist ensures that patients can obtain appointments for medical care, supportive services, handling incoming calls and arrange transportation when needed. Patient Access Scheduling Specialists are integral to the Integrative Healthcare Model at NNHOPES, ensuring that patients are scheduled for services, and that providers and supportive staff team members have manageable and appropriate patient panels. Serving as a vital liaison between patients and services, Patient Access Scheduling Specialists ensure maximum capacity utilization through collaborative work with providers and medical assistants. Through leveraging and analyzing the schedule to find openings for patients and optimize the overall schedule, Patient Service Specialists assist NNHOPES in serving a larger number of patients in receiving health care in an efficient, effective manner while optimizing resource utilization. Are you passionate about helping others and looking to grow your career in a supportive, mission-driven environment? Join one of Northern Nevada's Best Places to Work - Northern Nevada HOPES! At HOPES, we're more than just a healthcare provider - we're a team of changemakers dedicated to delivering affordable, high-quality medical, behavioral health, and support services to everyone in our community. Purpose-Driven Work Be part of a team that's transforming lives every day. Your work will directly contribute to improving health outcomes and building a stronger, healthier Northern Nevada. People-First Culture At HOPES, every team member is encouraged to bring their unique talents and perspectives to the table. Collaboration and innovation are at the heart of everything we do. Career Growth & Development We invest in your future by offering a mentorship program, leadership and soft-skills training, networking opportunities, and support for continuing education. Exceptional Benefits 100% employer-paid health insurance Life insurance options 3 weeks of PTO in your first year 12 paid holidays annually Paid Parental Leave (after 12 months) 24/7 Employee Assistance Program
    $30k-34k yearly est. 60d+ ago
  • Front Desk Agent

    The Federal Hotel

    Front desk coordinator job in Carson City, NV

    Position Title: Front Desk Agent $15.00 Per Hour Full Time The Front Desk Agent at The Federal Hotel is a dynamic Team Member responsible for adhering to Choice brand guidelines, following policies and have effective conflict resolution techniques. The ideal candidate will show commitment to delivering the highest level of guest satisfaction. Minimum Qualifications: Team members and candidates must meet the minimum qualifications to be considered for this specific position: • Relative experience within the hotel industry preferred. • Basic understanding of how travel planning websites, such as Booking.com, Travel Advisor, and others work and operate. • Intermediate or advanced knowledge of Microsoft Office programs, such as Outlook, Excel, Word, and OneNote. • Must practice and demonstrate outstanding guest service, in specific but not limited to, the ability to remain calm and act professionally towards irate guests. • Must maintain a high level of attention to detail, including while performing multiple tasks at one time (“multitasking”). • Must have a flexible work schedule that allows for the ability to work varied shifts, including weekends and holidays. Essential Duties: Team members and candidates must be able to perform the following duties with or without a reasonable accommodation: • Assist guests with check in and check out procedures respectively. • Process cash and card transactions for all amounts owed from services rendered. • Process reservation requests both in person and via phone, email, or other means of communication, ensuring all applicable and required information is obtained. • Greet and welcome all guests coming into the building while maintaining a friendly and approachable demeanor. • Answer all incoming calls and assist guests over the phone and/or transfer to rooms or the appropriate individual. • Answer guest inquiries regarding food choices, transportation options, entertainment venues, etc. • Assist in evacuation procedures as needed. • Serve as announcer in the event that a fire alarm is triggered, using the annunciator panel located near the copiers. • Assist guests in handling and/or delivering luggage items, newspapers, messages, packages, and other amenities/requested items as needed. • Use two-way radios to convey information, announcements, or requests to other departments as needed using professional and standard radio etiquette. • Maintain an up-to-date knowledge of outside attractions, special events, amenities within the Casino including players club information and events, and other local area attractions to better serve and inform our guests. • Stock snack item areas, including refreshment refrigerators and alert management in the event of low stock items. • Communicate effectively between other team members, including Engineering and Housekeeping, to ensure guest requests, work orders, and other misc. requests are handled. • Complete other tasks and responsibilities as assigned by management and leadership teams, including tasks that may not be assigned though required to perform and complete to ensure business success. Note: The above functions are essential duties as required to be performed by team members within this classification. The list above does not constitute an exhaustive list of all duties that may be performed. Required Licenses: None.
    $15 hourly 60d+ ago
  • Registration Coordinator (Temporary)

    The Pasha Group 3.8company rating

    Front desk coordinator job in Reno, NV

    at The Pasha Group Information for California residents about our collection and use of job applicant personal information can be found here: Privacy Practices The Registration Coordinator receives and registers orders and initiates transportation and logistics process for household goods relocation services. Primary Objectives Timely, accurate, and complete order registration within required timeframes. Registration processes initiated according to contract standards and customer requirements. Effective communication and collaboration with internal and external customers. Duties and Responsibilities Perform routine data entry including, but not limited to, entering new orders and shipment information into computerized tracking systems, tracing shipments with steamship lines, trucking vendors, railroads, and other suppliers, and updating information into various systems. Answer incoming customer phone calls and take appropriate action for each call. Monitor and promptly respond to incoming customer communications. Escalate internal and external concerns for expedited resolution and ensure customer satisfaction at all times. Maintain accurate, timely, and thorough records in proprietary database. Review database for errors. Research and resolve exceptions and respond to escalation of service requests. Maintain department KPIs and customer satisfaction ratings as defined by the department. Perform typing, faxing, mail distribution, phone messaging, and other office related duties as required. Scan and separate documents in Document Management System. Provide input to leadership and management teams on departmental initiatives and process improvements projects. Update schedule, logs, and tasks daily. Other duties as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education High school diploma or equivalent (HSED) required Associate degree or related college coursework preferred Work Experience 2 + years of related experience with an emphasis on the importing and exporting of goods required Domestic and/or international transportation and logistics experience preferred Required Knowledge, Skills and Abilities Demonstrated proficiency with Microsoft Office products at the following levels: ? Excel, Word, Outlook: Basic level of skill Proficiency with ten key by touch and typing speed of 40 WPM. Ability to communicate clearly with excellent verbal, written, and listening skills. Ability to work as an individual contributor and as a valued participant in a team based environment. Demonstrated ability to maintain confidentiality with tact and discretion. Excellent customer service skills with the ability to develop effective professional relationships. Strong attention to detail with a high degree of accuracy with data entry. Competencies Delivers Results Rigorously drives self and others to achieve high levels of individual and organization performance. Focuses on the Customer & Market Continuously evaluates what is important to the customer/client and develops products or solutions that exceed expectations. Makes Sound Business Decisions Makes timely and well-informed decisions that advance critical priorities, capitalize on new opportunities, and resolve problems. Practices our Values Supports and models The Pasha Way; conduct reflects Excellence, Honesty, Integrity, Innovation and Teamwork. PHYSICAL DEMANDS, WORK ENVIRONMENT, AND TRAVEL Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hear and speak with sufficient clarity to understand and engage in telephonic information exchange; hear and understand verbal instructions; give and receive information verbally in person or via communication device - Often Walk/travel within office environment, crouch/bend to access floor-level storage - Often Use hands/fingers to operate office equipment, type/complete data input, write - Often Reach with hands, arms; lift, move and manipulate objects weighing up to 20 lbs - Regularly Sight sufficient to read instructions, documents, and screen-based information - Often Use hands/fingers to manipulate and file documents, folders, small objects - Regularly Working Environment This role requires work that may involve the following environmental conditions: Corporate office environment Screening Requirements Background Checks Must be fully vaccinated against COVID-19, except as prohibited by law. The information included in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive or exhaustive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The salary range listed is based on the geographic zone associated with this role: RENO, NV. If you are applying to work from a different location, the salary range may vary to align with the cost of labor and market conditions in that area. For applicants from other zones, we encourage you to reach out to us to confirm the relevant salary range for your specific location. Starting pay will be determined by job-related factors including experience, education, and business needs and may be modified at any time. Zone 3: Starting rate $18.00; up to $20.00 for highly qualified candidates The Pasha Group family of companies are EOE/AA Employers - Minority/Female/Veteran/Disabled/and other Protected Categories
    $18 hourly Auto-Apply 7d ago
  • Front Desk Agent I

    BCH Gaming Reno

    Front desk coordinator job in Verdi, NV

    Full-time Description At Boomtown Casino Hotel, our mission is to provide an environment for our team members where they want to be, and where they want to stay! Our goal is to hire and retain individuals who want to grow within the company while building and maintaining lifelong friendships with fellow team members and guests. Whether it's back of the house, front of the house, management or at an executive level, we are one team, working together to create memorable experiences in a fun, friendly and professional workplace. Front Desk Agent shift available: The hotel front desk agent performs all services necessary for hotel registration including greeting guests, assigning rooms, checkouts and receipt of payment. Must be 21+ and able to obtain/maintain a gaming card. You'd make a great front desk agent if you: Consider yourself a “people person,” and enjoy meeting others. Love working as a team and appreciate the chance to collaborate. Understand how to create a great guest service experience. Have a focus on quality and take pride in your work Are open to learning new things (especially the latest property promotions and events!) Can keep cool and calm in a fast-paced, energetic work environment. Have excellent communications skills. Benefits: We offer a very competitive benefits package including health, dental, vision, life and PTO, Best Western hotel discounts, 50 cents off the gallon at Chevron, property outlet discounts, free concert tickets, lots of free fun activities for team members and their families, just to name a few. FREE EMPLOYEE MEAL per shift! Requirements Must be 21 years of age. Job Type: Full-time Salary: $16.00-$18.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Referral program Vision insurance Schedule: 8 hour shift Day shift Holidays Monday to Friday Weekend availability Salary Description $16.00-$18.00
    $16-18 hourly 60d+ ago
  • Front Desk Agent

    Omhk LLC

    Front desk coordinator job in Reno, NV

    Job DescriptionBenefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds
    $29k-35k yearly est. 9d ago
  • Front Desk Agent

    Peppermill & Western Village

    Front desk coordinator job in Reno, NV

    Job Description The Front Desk Agent is responsible for checking in and out all hotel guests while maintaining outstanding guest service and maximizing hotel revenue. Provide a seamless service experience for hotel guests by closely networking with other departments to meet and exceed guest needs. Duties: Check hotel guests in and out. Maintain a bank and perform cashiering duties. Work well with supporting departments (Reservations, Bell desk, Housekeeping, Information Desk, Concierge). Maximize revenue with suite upgrades and rate integrity. Maintain a clean, presentable, and welcoming workspace. Qualifications: Must be at least 18 years of age. High school diploma or equivalent. Front Desk and customer service experience required.
    $29k-35k yearly est. 24d ago
  • Front Desk Agent- PT- CTR

    Grand Pacific Palisades Resort 3.7company rating

    Front desk coordinator job in Incline Village, NV

    / Objective: Under the direction of the Front Desk Supervisor and/or Manager, the Front Desk Agent will be responsible for providing exceptional guest service to guests, owners, supervisors and associates in a warm and friendly manner. Associate will work independently or in a team under little to no supervision. This position relies on good judgment to perform the functions of the job. Primary Essential Functions: * All associates are obligated to support and uphold the values, expectations, policies, and procedures of Grand Pacific Resorts as outlined in the Employee Handbook. * Check guests/owners in and out of the resort, answering any questions they may have. * Meet and exceed guest/owner expectations by providing exceptional customer service by phone or in person. * Answer a high volume of inbound calls from guests/owners. * Communicate effectively with guests, owners, supervisors and associates. * Resolve customer complaints and problems calmly and effectively. * Obtain or confirm guest information, assign rooms, and activate and distribute keys. * Occasionally assist guests with loading or unloading luggage utilizing the staircase if necessary. * Occasionally deliver guest request items to and from rooms. * Responsible for conducting all responsibilities in a professional and ethical manner. * Responsible for maintaining a consistent, regular attendance record. * Adhere to performance standards, company policies and procedures, as they relate to the department. Qualifications Education, Skills & Experience: The ideal candidate must be a detail oriented, thorough, and professional individual who consistently provides exemplary customer service to guests, owners, management and associates. * 1+ years of related experience, preferably within the hospitality industry. * Professional telephone etiquette is required. * High school diploma or equivalent. * Excellent communication and organizational skills. * Experience in the hospitality industry (time share preferred). * Ability to work well in a diverse team environment. Additional Eligibility Qualifications Required: * Must be available to work various shifts including weekends and holidays. * Must be able to successfully pass applicable auditions or skill testing, background check, physical examination and drug screening test. * Ability to speak and understand the English language. Physical, Environmental & Other Requirements: * Must be able to stand and/or walk for up to 8 hours. * Must also be able to sit, stoop, kneel, crouch and crawl. * Must frequently lift and/or move up to 10 pounds and occasionally required to lift and/or move up to 25 pounds. * Clear vision (close, distant and depth perception) is needed for navigating office and all other buildings within the resort. EEO Statement: Grand Pacific Resorts provides equal employment opportunities (EEO) to all associates and applicants for all terms and conditions of employment, in every location in which the company has facilities, regardless of any basis protected by applicable federal, state or local law. Other Duties: * Please note that this does not list all the duties of the job. You may be instructed by upper management to perform other tasks or functions. * You will be evaluated in part based upon your performance of the tasks listed in this and your ability to commit to the Standards of Excellence. * Management has the right to revise this at any time. * The job description is not a contract for employment.
    $29k-34k yearly est. 33d ago
  • Care Coordinator - Proactive Care

    Intermountain Health 3.9company rating

    Front desk coordinator job in Carson City, NV

    The Care Coordinator is a patient-focused role that helps successfully manage the comprehensive care of patients. This position provides customer service, proactive outreach to patients, and administrative support to clinicians and care teams. The Care Coordinator is responsible for managing inbound and outbound calls to schedule appointments, utilizing analytics to help close gaps in care, supporting patients to meet their goals, coordinating resources to help patients overcome socioeconomic barriers, and resolving patient issues when possible. This includes receiving, prioritizing, documenting, and actively resolving caregiver requests. This position reports to a Care Coordination Supervisor and works collaboratively with the Care Coordination Manager, Operations Transformation, Network Management, Care Management, Providers, and various members of clinic staff. **Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings.** **Essential Functions** + Daily monitoring and working of schedule queues to place outbound calls to schedule patient appointments and notify them of appointment information + Receives inbound calls from patients/clinics and assists in resolution of concerns. Prepares, processes, and manages patient documentation in electronic medical record system + Engages in pre-visit planning to surface important information to close gaps in patient care. Manages and updates patient information in electronic medical records system. Manages patient appointments and referrals throughout the system. + Works closely and collaboratively with clinic teams. Leads and participates in Provider huddles to disseminate patient level data and receive instruction for next steps to improve patient outcomes + Supports Providers and Care Managers in working at the top of their license. + Acts as a liaison between the patient and the clinics by providing high levels of customer service and resolving outstanding issues/concerns. Supports patients to access of care and instruction about their condition(s). Supports patients through transitions of care and facilitate handoffs between care teams + Establishes and maintains expertise in community resources and connect patients to these resources in order to help them overcome socioeconomic barriers. + Assists caregivers and patients with escalated inquiries via telephone, email, and other technology-enabled avenues in a courteous manner. Accurately and efficiently processes transactions, answer questions, and resolve concerns for assigned specialty area and other specialty areas as assigned. + Demonstrates knowledge of HIPAA regulations and maintain the confidentiality of patient information to be compliant with internal policies and procedures. Provides feedback to Knowledge Repository Content Owner (KRCO) to ensure appropriate direction is provided to caregivers. + Works with other Care Coordinators, the Care Coordination Supervisor, and the Care Coordination Manager to develop standard work and best practices **Skills** + Patient Care Coordination + Patient Information + Patient Support + Patient Advocacy + Patient Care Documentation + Computer Literacy + Referral Coordination + Healthcare Industry + Patient Care + Referrals **Qualifications** Minimum Qualifications + Experience in a customer service role requiring use of enterprise software systems. + Demonstrated proficiency in computer software including word processing, spreadsheets, presentations, and calendaring. + Demonstrated customer service and problem-solving skills. + Experience in a role requiring effective verbal, written, interpersonal communication, and collaboration skills. + Demonstrated skills in diplomacy and discretion with excellent customer relations skills. Preferred Qualifications + One year of health care or customer service work experience. + A working knowledge of the healthcare industry, roles, and terminology. + Experience in a role that includes coaching and training others to use enterprise software or case management systems. **Physical Requirements:** **Physical Requirements** + Interact with others requiring employee to verbally communicate as well as hear and understand spoken information. + Operate computers, telephones, office equipment, including manipulating paper requiring the ability to move fingers and hands. + See and read computer monitors and documents. + Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment. **Location:** Key Bank Tower **Work City:** Salt Lake City **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $18.54 - $28.24 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $28k-33k yearly est. 4d ago

Learn more about front desk coordinator jobs

How much does a front desk coordinator earn in Carson City, NV?

The average front desk coordinator in Carson City, NV earns between $27,000 and $43,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.

Average front desk coordinator salary in Carson City, NV

$34,000

What are the biggest employers of Front Desk Coordinators in Carson City, NV?

The biggest employers of Front Desk Coordinators in Carson City, NV are:
  1. The Joint Chiropractic
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