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Front desk coordinator jobs in Charleston, SC

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  • Front Desk - Clinical Coordinator

    Physician's Plan 4.5company rating

    Front desk coordinator job in Charleston, SC

    Front Desk Scheduler - Inside Sales Exciting career opportunity at our West Ashley location! Ideal candidate will be someone who is not afraid to pick up the phone and schedule patients. No cold calls, all your calls are to current patients who use our services. Must possess a positive attitude and have the ability to inspire and motivate others. Customer service and sales experience preferred and no medical experience required. Physician's Plan is a growing company and we are seeking the right candidate to grow with us! Job Overview: Making outbound phone calls to current and prospective patients. Remind patients of upcoming appointments Schedule appointments for consultations, procedures and monthly visits with medical providers. Liaise and coordinate with Clinical Director and patients regarding updated schedules and changes. Communicates effeciently and professionally with patients to create and retain a positive relationship. Resolve scheduling conflicts as they occur and clearly communicate changes to team members and/or patients. Ensures our message and information given to patients is welcoming and reflects the best possible image for Physician's Plan Weight Loss & Wellness. Qualifications: Knowledgeable and enthusiastic about living a healthy lifestyle Positive attitude and ability to inspire and motivate others Must have Inside Sales experience. Ability to multi-task, while working in a fast-paced environment Strong verbal and written communication skills High level of ownership, accountability, and initiative Education: High School diploma or GED, college experience preferred Bilingual Perferred Benefits: 401k & Profit Sharing Monthly/Growth Incentive Bonuses Employee discounts on products & services Health Benefits PTO Job Type: Part-time or Full-time
    $27k-33k yearly est. 60d+ ago
  • Medical Office Receptionist

    Lifestance Health

    Front desk coordinator job in Charleston, SC

    At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values * Belonging: We cultivate a space where everyone can show up as their authentic self. * Empathy: We seek out diverse perspectives and listen to learn without judgment. * Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. * One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Job Summary: The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Compensation: $18.50 - 20.00/hour LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. Location: 1422 Ashley River Road Charleston, SC 29407 Duties/Responsibilities: Operational Excellence: * Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. * Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. * General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. * Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: * Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. * Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. * Provide support to patients with requests via phone, email, and or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. * Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. * Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. * Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. * Collect all in-person and telehealth co-payments and account balances at the time of service. * Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: * Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. * Coordinate with clinicians pertaining to any additional patient questions. * Support clinician schedules by auditing for appointment accuracy. * Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: * Ability to multitask and prioritize duties to support delivery of high-quality patient experience. * Ability to work independently and as a team member. * Strong communication skills, both written and verbal. * Proficient in using Computer Software Applications (Microsoft Office & EMRs) * Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: * High School or equivalent required, associates/bachelor's degree preferred. * 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. #LI-BM1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
    $18.5-20 hourly 5d ago
  • Patient Care Coordinator

    Upstream Rehabilitation

    Front desk coordinator job in Charleston, SC

    BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Charleston, SC Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
    $27k-44k yearly est. Auto-Apply 60d+ ago
  • Centralized Scheduler Pulmonary

    WVU Medicine 4.1company rating

    Front desk coordinator job in Charleston, SC

    Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you'll find other important information about this position. Responsible for scheduling, cancelling, rescheduling and registering of outpatient visits and procedures for multiple ambulatory clinics, by collecting all necessary information for schedule and registration preparation. MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. High School diploma or equivalent. 2. State criminal background check and Federal (if applicable), as for regulated areas. CORE JOB DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned. 1. Checks in and Checks out patients in accordance with Scheduling/Registration guidelines, with the ability to prioritize according to the patient's needs. 2. Obtain and verify patient guarantor information a minimum of once a year to ensure that the patient record is up-to-date. If a referral or authorization is needed we generate the referral at this time. 3. Schedules and registers patients/customers based on scheduling guidelines and medical appropriateness within the appropriate clinic. 4. Assures upon check out all follow up appointments & testing are coordinated with the patient. 5. Obtaining and collecting all necessary information from the patient/customer to schedule and register the patient for an appointment. 6. Identifies and communicates need for scheduling modifications and development. 7. Notifying appropriate personnel of any scheduling change due to patient cancellation in a timely fashion. 8. Receives and responds to patient and staff needs and complaints appropriately within the realm of the “patient care” environment, involving department supervisors and patient representatives as needed. 9. Consults with referring physician's office to ensure written and/or electronic orders exist and obtain them as needed. Verifies upon receiving for completeness of the written orders and notes. Make documentation that outside orders are requested. 10. Responsible for collecting all time of service payments and copayments for patients in the check-in or check-out process. 11. Upon end of day, responsible for reconciling cash drawer and all contents. Responsible for reporting any discrepancies within the cash drawer to the Supervisor or Manager. 12. Responsible for collecting all signatures on waivers for managed care at the point of check in. 13. Completes Workques as needed in a timely fashion along with daily tasks according to the scheduling area working in. 14. Responds to all patient communication in a timely manner. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Ability to sit for extended periods of time. WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Standard office environment. SKILLS AND ABILITIES: 1. Strong written and verbal communication skills. Additional Job Description: Scheduled Weekly Hours: 40 Shift: Exempt/Non-Exempt: United States of America (Non-Exempt) Company: THOM Thomas Hospitals Cost Center: 8628 THOM Pulmonary Associates of Charleston Address: 4619 Kanawah Avenue SWSouth CharlestonWest Virginia Equal Opportunity Employer West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
    $27k-32k yearly est. Auto-Apply 60d+ ago
  • Medical Office Specialist

    Va Cboc Behavioral Health Lcsw Laguna Ca In Laguna Hills, California

    Front desk coordinator job in Charleston, SC

    Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience. Responsibilities Greet patients and visitors Communicate wait times to patients and direct them accordingly Obtain authorization, as needed, to process patients for services Check in patients using appropriate patient management system Explain all required forms to patients and ensure proper completion of all paperwork Answer incoming telephone lines and direct the caller accordingly Contact patients regarding appointment reminders, rescheduling, or cancellations. Check out patients in appropriate patient management system and distribute records File paperwork, medical records, and correspondence Maintain inventory of office supplies and printed forms Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms Follow HIPAA guidelines and safety rules Attend center staff meetings Participate in initial and ongoing training as required Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group Assist Center Operations Director or other leader in managing daily administrative functions Assist in maintaining a neat, clean, and orderly appearance throughout the facility Use employer reporting tool to scan and distribute employer results and paperwork Review clinician transcriptions and enter applicable charges via internal charge entry system. Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: High School Diploma or GED Job-Related Experience 6 months to 1 year Working knowledge of state-specific occupational medicine requirements preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Demonstrated effective communication and interaction with employers, patients, providers, and other employees Demonstrated ability to maintain working relationship with all levels of employees Demonstrated excellent customer service skills Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Ability to perform all aspects of front office operations Drive to achieve or exceed established service standards
    $25k-32k yearly est. Auto-Apply 25d ago
  • Medical Office Specialist

    Opportunitiesconcentra

    Front desk coordinator job in Charleston, SC

    Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience. Responsibilities Greet patients and visitors Communicate wait times to patients and direct them accordingly Obtain authorization, as needed, to process patients for services Check in patients using appropriate patient management system Explain all required forms to patients and ensure proper completion of all paperwork Answer incoming telephone lines and direct the caller accordingly Contact patients regarding appointment reminders, rescheduling, or cancellations. Check out patients in appropriate patient management system and distribute records File paperwork, medical records, and correspondence Maintain inventory of office supplies and printed forms Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms Follow HIPAA guidelines and safety rules Attend center staff meetings Participate in initial and ongoing training as required Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group Assist Center Operations Director or other leader in managing daily administrative functions Assist in maintaining a neat, clean, and orderly appearance throughout the facility Use employer reporting tool to scan and distribute employer results and paperwork Review clinician transcriptions and enter applicable charges via internal charge entry system. Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: High School Diploma or GED Job-Related Experience 6 months to 1 year Working knowledge of state-specific occupational medicine requirements preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Demonstrated effective communication and interaction with employers, patients, providers, and other employees Demonstrated ability to maintain working relationship with all levels of employees Demonstrated excellent customer service skills Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Ability to perform all aspects of front office operations Drive to achieve or exceed established service standards Additional Data 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an Equal Opportunity Employer, including disability/veterans
    $25k-32k yearly est. Auto-Apply 25d ago
  • ARCA Front Office Receptionist

    American Classical Education

    Front desk coordinator job in Charleston, SC

    Ashley River Classical Academy (ARCA) is hiring founding staff members to support its teachers, students, and families when it opens in Charleston, SC, in August 2025. ARCA is a tuition-free, public classical charter school. It is part of the Barney Charter School Initiative of Hillsdale College, a network of classical charter schools united by curriculum and purpose. ARCA will initially open K-5 and grow to K-12 by adding one grade level each year. ARCA is now accepting applications for office staff positions. Each staff member is a professional esteemed by a staff of colleagues striving for excellence. The staff is entrusted with supporting Ashley River Classical Academy's mission: to train the minds and improve the hearts of young people through a content-rich classical education in the liberal arts and sciences, with instruction in the principles of moral character and civic virtue. The School Front Office Receptionist is the gatekeeper of the school office. The receptionist provides a warm and welcoming atmosphere for students, staff, parents, and visitors. The receptionist also completes administrative tasks and supports the school administration. Requirements Primary duties and responsibilities include: ? Answer incoming phone calls in a pleasant, informed manner to provide and create a positive image and first impression of the school ? Greet all incoming students, families, and guests respectfully and professionally. Determine their needs, check scheduled appointments, and direct them to the proper person. ? Check voicemail messages left in the school's general mailbox routinely and distribute those messages needing immediate attention. ? Receive and distribute miscellaneous materials such as school supplies, student lunches, forms, homework, assignments, athletic equipment, etc., left with the front office for students by their parents and/or others. ? Be knowledgeable and current on school activities, programs, and events related to the school calendar. ? All visitors must sign in and identify themselves; appropriate passes and badges must be provided following school protocol. ? Check students in and out-issue passes and monitor requests for early dismissals. ? Work closely with the School Nurse and administration regarding student care, especially in emergencies. ? Copy and organize materials for teachers and administration. ? Manage lost and found. ? Sort and distribute incoming mail, documents, books, materials, and supplies following established procedures and deliver mail and other materials to sta mailboxes when needed. ? Receive deliveries from outside supply and delivery services; arrange for the distribution to proper recipients. ? Make daily public address announcements as needed (general, security, weather, sports, and dismissals). ? Assist incoming substitutes, making sure they have lesson plans and necessary resources. ? Assist Executive Assistant with administrative duties as assigned. Qualities and characteristics of a successful Front Office Receptionist: ? High school diploma or G.E.D. ? Knowledge of good telephone etiquette with the ability to deal tactfully and confidently with callers and visitors ? A courteous and pleasant personality ? Strong organizational skills for multitasking and prioritizing responsibilities ? Must possess sensitivity to confidential information and hold a high standard of integrity ? Work with courtesy, tact, and diplomacy in dealing with others, and the ability to work as part of a team ? Must pass background check Salary and Benefits: ? Competitive salary commensurate with experience and expertise ? Benefits including health, dental, and vision insurance If interested, please send a resume to the Director of Operations at *********************************.
    $25k-32k yearly est. Easy Apply 60d+ ago
  • Front Office II

    Beacon Oral Specialists

    Front desk coordinator job in Charleston, SC

    We are looking to hire a front office professional that is compassionate and discrete with superb time management and record-keeping skills. To ensure success, front office receptionists should be confident and professional administrators with fantastic communication and interpersonal skills that will contribute to the efficient day-to-day administration of the healthcare facility. Top candidates will work comfortably under pressure while multi-tasking in a fast-paced environment and can effectively react to patient emergencies. Responsibilities: Patient Reception: Greet patients with a warm and friendly demeanor, ensuring they feel welcomed and comfortable upon arrival. Handle patient registration, verify insurance information, and assist with any necessary paperwork. Scheduling: Manage the appointment calendar efficiently to ensure optimal scheduling of patient visits. Coordinate with the oral surgeons and clinical staff to optimize appointment availability and minimize waiting times. Telephone and Email Correspondence: Answer incoming phone calls and respond to email inquiries promptly and professionally. Provide accurate information about services, appointments and general office policies. Patient Records: Maintain and update patient records with accuracy and confidentiality. Ensure all necessary documentation is complete and organized for easy access by the clinical team. Insurance: Collaborate with patients to verify insurance coverage to include prior authorizations and pre-determination. Assist patients in understanding their insurance benefits and financial responsibilities. Office Coordination: Assist in the coordination of administrative tasks to maintain the smooth operation of the office. This includes ordering office supplies, managing mail, and coordinating with vendors as needed. Patient Care and Satisfaction: Strive to deliver a five-star experience with exceptional customer service to all patients, addressing their concerns and resolving any issues that may arise. Ensure a positive patient experience from check-in to check-out. Adherence to Policies and Procedures: Comply with all office policies, procedures, and protocols to maintain a safe and efficient working environment. Maintain confidentiality of all doctors, staff, and patient information. Required Qualifications: High school diploma or equivalent is required. 2 or more years of experience as a Front Office Administrator, Receptionist, or similar role in a healthcare or dental setting is required. Proficiency with WINOMS software Proficiency in computer software applications. Strong organizational skills and attention to detail to handle patient records, scheduling, and administrative tasks efficiently. Professional language and customer service mindset Effective written and verbal communication skills Ability to use discretion while working with sensitive information. Excellent documentation, communication, and Microsoft Office skills Passionate about healthcare excellence. Schedule: Monday through Thursday 6:30 AM- 4:00PM, Friday 6:30am- 12:00PM We do have one more location in St. George that we go to twice a month on Tuesdays, from 8:30 AM-2PM. (This schedule may change in the future) Benefits: 401(k) Matching Dental Insurance Health Insurance Vision Insurance Life Insurance Referral Program Special Requirements: Woking in-office is an essential function to this job. Physical requirements include sitting, stooping, turning, standing, bending, walking, hearing, reading, writing, and keyboarding, may lift up to 25 lbs. This is not an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. Management may require that other or different tasks be performed as assigned. Beacon Oral Specialists Management, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $25k-32k yearly est. 60d+ ago
  • Front Desk Coordinator

    The Saturn Group 4.6company rating

    Front desk coordinator job in Charleston, SC

    This position for an Experienced Front Desk Coordinator offers an exciting opportunity to work in a vibrant dental practice in Charleston, SC. The ideal candidate thrives in a patient-centered environment, excels in administrative tasks, and brings energy and enthusiasm to the team. Role Highlights: Key Responsibilities: Patient check-ins and check-outs Managing phones, emails, and appointment confirmations Coordinating the hygiene schedule Handling insurance verifications and supporting end-of-day office duties Requirements: Outstanding customer service and patient empathy Strong team player with leadership qualities Excellent communication and problem-solving skills A drive for excellence and growth Compensation & Benefits: Perks: Monogrammed scrubs, yearly CE credits, monthly team bonuses Benefits: Health insurance, paid vacation/holidays, 401(k) with 4% match, supplemental benefits Work Schedule: Clinical Days: Monday - Thursday, 8:00 AM - 5:00 PM Daily huddle starts at 7:45 AM Admin Day: Friday Total: 40 hours per week Location Perks: Located in Charleston, SC, a historic coastal community with a vibrant, outdoor lifestyle and warm climate. This role is perfect for someone passionate about dentistry, customer care, and teamwork while enjoying a supportive and collaborative work environment with opportunities for professional growth.
    $27k-32k yearly est. 60d+ ago
  • Front Office Reception

    Diamonds Direct Management 3.9company rating

    Front desk coordinator job in Mount Pleasant, SC

    Job Details Undisclosed CHS - Mount Pleasant, SC Undisclosed N/A Full Time Undisclosed Undisclosed Undisclosed Undisclosed UndisclosedDescription Brief Description We are looking for a Front Desk Professional to join our team with a friendly attitude and the ability to multitask. The successful candidate should be outgoing and friendly with a gregarious personality and a natural talent for customer service. The Front Office Professional is the first point of contact for our customers. Our experience sets us apart from competitors. Everyone on our team must be a RHINO! Requirements Previous customer service/front desk experience Experience in a luxury retail environment preferred Good organizational and multi-tasking abilities Ability to pass background check and drug screening Excellent oral communication skills Sit or Stand for long periods of time Working Saturdays are a must Summary Greet customers and initiate a luxury experience Professional and welcoming presentation Ability to maintain composure in high pressure and fast-paced environment Answer and direct calls of multi-line phone system Assist with inventory counts and store open and/or close Type appraisals Proficient computer skills Prepare outgoing mail Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) A commitment to personal excellence Inclusive team player with a positive attitude Dependable A passion for the jewelry industry
    $27k-33k yearly est. 60d+ ago
  • CEP - Patient Care Representative

    Us Eye

    Front desk coordinator job in Charleston, SC

    PATIENT CARE REPRESENTATIVE About US EYE: US Eye, is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nation's leading multi-specialty physician groups providing patients with care in ophthalmology, optometry, dermatology and facial surgery. With 50 clinics and 5 surgery centers, led by 95 providers and more than 1,000 team members system wide, we deliver world class care to patients throughout Florida, the Carolinas and Virginia. About Carolina Eyecare Physicians: Carolina Eyecare Physicians is one of the nation's leading multi-disciplinary physician groups, providing patients worldwide with care in ophthalmology, optometry, cosmetic facial surgery, and skin care. With several locations throughout Charleston and the surrounding area, we are proud to offer our patients convenient access to nationally renowned surgeons, compassionate staff members and cutting-edge technology. For over 30 years, the board-certified ophthalmologists and optometrists at Carolina Eyecare Physicians have provided for the eye care needs of Lowcountry patients. Our Mission is to “Bring Clear Vision to Life” through compassionate relationships and the unending pursuit of excellence in eye care. At Carolina Eyecare Physicians, we strive to provide our patients with the opportunity to experience a more rewarding and enjoyable life. We hope you come in with high expectations and leave with them exceeded. We consider it an honor to be entrusted with your care. Job Summary: Patient Care Representatives are responsible for maintaining a friendly, professional environment as our first, and last, point-of-contact for our patients. It is important that Patient Care Representatives are polite, attentive, and organized to enhance the overall patient experience. Essential Job Functions: Greet and direct all patients, visitors, and staff upon entry of the practice. Monitor the reception areas throughout the day and provide assistance as needed. Provide a pleasant, and prompt check-in experience for all patients by verifying necessary information and assisting with any questions they may have around the patient questionnaires and forms. Print daily team/physician schedules as evidenced by the schedule of appointments for that day. Attend to walk-in patients, scheduling inquiries, and prescription/record pick-up as necessary. Disseminate pertinent information using telephone systems and/or computer software systems as appropriate. Cross-check and update next-day charts as evidenced by the appointment schedule. Maintain an orderly and pleasing workspace that ensures both integrity and safety for our patients and staff. Complete appointment confirmation calls based on the patient appointment schedule. Collect any necessary co-payments, non-covered service fees, and/or any existing account balances during the patient check-out period. Fill out essential reports and forms as requested. Additional administrative responsibilities as needed. Competencies: Demonstrated knowledge of material, methods, instruments, and equipment. Demonstrated ability to read, write, and perform mathematical calculations. Ability to follow oral and written instructions. Demonstrated ability to multi-task, work in a fast-paced environment, and manage time appropriately in an effort to meet the deadlines and requirements of the organization. Education and Experience: High school diploma. Experience with Microsoft Office products. Prior experience in a customer service role. Must be able to work under pressure and respond to patient requests in a positive manner. Associate's degree (preferred). Position Type and Expected Hours of Work: This is a full-time position located in [CITY, STATE] Days and hours are Travel to other locations as necessary Benefits: 401(K) Company Match Medical and Dental Insurance Vision Benefits Flexible Spending Accounts Pet Insurance Disability Insurance Life Insurance Continuing Education Paid Time Off US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $25k-33k yearly est. 1d ago
  • Front Desk Agent

    Doubletree Charleston Riverview

    Front desk coordinator job in Charleston, SC

    Raines Co. - Your Future is Now Starting at $16.00 per hour The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms. We offer Medical/Dental/Vision benefits, a generous PTO program, points based bonus, daily pay, an Employee Referral bonus program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world's leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate. Essential Functions Assisting guests efficiently, courteously, and professionally at all times Maintain a high level of service and hospitality Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner Post guest charges, collect payments and follow all cash handling procedures Handle guest mail and messages with respect to privacy and professionalism Be knowledgeable of the hotel brand and various programs (travel programs, special offers) Be a great communicator to various departments and management on guest comments and concerns Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance Have full knowledge of hotel safety and emergency procedures Qualifications High school diploma, GED or equivalent Experience in customer service, forward-facing, or other guest related positions Proficient in Microsoft Office or similar computer applications Experience in the hospitality industry as a front desk agent, hotel receptionist or other guest services preferred Experience with brand or property specific PMS, Quore, PBX and other hotel related systems preferred Must speak English fluently. Must have excellent written and oral communication skills. Problem solving, reasoning, and ability to multi-task and interact with people under pressure. Raines is proud to be an Equal Opportunity Employer We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pre-employment background check required.
    $16 hourly 16d ago
  • Front Desk Agent

    Makeready LLC

    Front desk coordinator job in Charleston, SC

    An inviting oasis in the heart of one of the world's most beloved cities, The Ryder is a boutique escape-meets-experience with a pool, coffee bar, and tropical bar made for the independent, fun-loving, and creatively curious spirit in all of us. This individual has a natural ability to brighten a room and create a warm and welcoming atmosphere. This innate compassion allows them to connect on a deeper level and cultivate unique, personalized experiences for patrons. Their primary goal is to welcome guests and invite them to create their own experiences through discovery of the facility and local scene. Requested Tasks -Welcome guests upon their arrival and assign rooms -Provide information about hotel, available rooms, review their rate and amenities available on property with all guests during the check in process -Inform guests about payment methods and verify their credit cards on file or collect upon arrival -Perform all check-in and check-out tasks -Respond to requests in a timely and professional manner Requested Capabilities -Approachable and personable personality -Patient and understanding with guests' needs and requests -Eye for detail -Sense of urgency to fulfill requests and resolve issues -Ability to stand for extended periods at a time As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority. We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively. Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
    $23k-29k yearly est. Auto-Apply 60d+ ago
  • Medical Receptionist

    Sweetgrass Pediatrics 4.1company rating

    Front desk coordinator job in Mount Pleasant, SC

    Serves the patient population as their first point of contact with the practice. The medical receptionist performs check in and check out procedures, schedules appointments, verifies insurance and updates patients' accounts with correct demographic information. Performs a variety of duties in accordance with federal, state and local regulations along with established priorities and procedures of the practice. Job Tasks: Welcomes and greets all patients and visitors, in person or over the phones Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette. Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information. Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff. Responds to patients', prospective patients, and visitor inquiries in a courteous manner; provide medical records, shot records and other documents as requested. Scans pertinent information into the patient's electronic medical records. Verifies patient insurance coverage during check-in. Collects insurance co-pays and/or charges for services from “self-pay” patients. Schedules patient appointments. Maintains the reception and lobby area in a clean and orderly manner. Attend staff meetings as required. Organizes, plans, and manages time effectively. Meets position requirements and performs essential functions. Completes all mandatory training as required. Performs other duties as assigned. Quality and Customer Satisfaction: Demonstrates commitment to superior customer experiences with a service oriented attitude. Collaborates with others to coordinate care, resolve concerns, and address the needs of patients, family members, physicians and employees. Considers patient and employee safety. Takes initiative to identify and eliminate risks. Respects and considers patient rights to privacy and complies with all HIPAA guidelines for maintaining confidentiality. Interpersonal Skills: Communicates professionally and appropriately at all times. Builds strong working relationships with co-workers and other staff while recognizing individual talents and perspectives. Identifies, analyzes and solves problems. Accountability and Productivity: Accepts responsibility for decisions and actions. Utilizes appropriate resources to effectively and successfully execute responsibilities. Adheres to regulatory and company policies and procedures. Requirements QUALIFICATIONS High school diploma or equivalent. Prior medical practice experience preferred. Knowledge and prior experience with insurance verification and patient accounts preferred. Working knowledge of computer applications. Prior experience with EMR preferred. Ability to speak, read and write effectively. Demonstrates proper telephone etiquette Ability to work independently without direct supervision. Ability to coordinate, analyze, observe, make decisions, and meet deadlines, in a detail-oriented manner. MACHINES AND EQUIPMENT USED General office equipment such as telephone, copy machine, fax machine, scanner, personal computer. WORKING CONDITIONS Indoor, temperature controlled, smoke free environment. Exposure or potential exposure to blood and bodily fluids may be required. May at times work under stressful situations. Handicapped accessible. Physical requirements Good visual acuity and ability to verbally communicate. Ability to lift, lower, push, pull, and retrieve objects weighing a minimum of 25 pounds. DIRECT REPORTS - None
    $26k-30k yearly est. 60d+ ago
  • Patient Care Coordinator

    Palmetto Spot

    Front desk coordinator job in Summerville, SC

    Job description We are seeking a Medical Receptionist/ Patient Care Coordinator to join our Speech Therapy and Occupational Therapy practice. The successful candidate will be responsible for delivering excellent customer service, scheduling appointments, and maintaining accurate patient records. The ideal candidate should have a friendly and professional demeanor, excellent communication skills, and the ability to multitask in a fast-paced environment. This is an excellent opportunity for individuals seeking to advance their careers in the medical field. Expected hours: 35 to 40 hours per week. Responsibilities: Greet patients and visitors professionally. Answer phone calls and respond to inquiries. Schedule appointments and maintain patient records. Collect patient information and demographics Collect patient balances Efficiently manage the Provider's schedules Experience: Customer service: 3 years (Required) MD Receptionist: 3 years (Required) Medical or Therapy office front desk: 1 year (Required) View all jobs at this company
    $27k-44k yearly est. 60d+ ago
  • Veterinary Medical Receptionist

    Cane Bay Veterinary Clinic

    Front desk coordinator job in Summerville, SC

    Job Description Join Cane Bay Veterinary Clinic - Where Compassionate Care Drives Professional Excellence Cane Bay Veterinary Clinic, Summerville's premier Fear Free Certified practice, is currently seeking a Veterinary Medical Receptionist to join our dedicated and collaborative team. We are committed to providing exceptional veterinary care in a calm, compassionate environment for both our patients and our team members. Why Cane Bay? 🐾 Fear Free Certified: We're proud to be leaders in stress-free care, ensuring a positive experience for every pet and client. ⏰ Work-Life Balance: Enjoy a consistent 4-day workweek with no weekends or on-call responsibilities. 📚 Ongoing Development: Access to mentorship, continuing education reimbursement, and opportunities for growth. 🏥 Modern Facility: Work with advanced technology and tools in a state-of-the-art clinic. 🤝 Supportive Team Culture: Be part of a positive, professional environment built on respect, collaboration, and shared values. Position Overview: As a Veterinary Medical Receptionist, you will be the first point of contact for our clients, provide excellent customer service, client education, and administrative support that contributes to the clinic's daily operations and long-term success. Qualifications: Previous customer service experience (veterinary or medical office preferred) Strong communication and organizational skills Ability to multitask in a fast-paced environment A professional, compassionate, and client-focused approach Benefits: We offer both part-time and full-time options, along with a comprehensive benefits package that includes: Health, Vision and Dental insurance Paid time off Paid Holidays 401(k) with company match Uniform allowance Generous pet care discounts Continuing education reimbursement after the first year If you're looking to grow your career in a positive and purpose-driven setting, we invite you to apply. Discover why Cane Bay Veterinary Clinic is a trusted name in our community-visit us online and explore our reviews on Google and Facebook. Join Our Team - Care for pets. Support their families. Grow your career. Powered by JazzHR wlt M9lrPi0
    $25k-32k yearly est. 10d ago
  • Hotel Front Desk Agent

    Tru By Hilton

    Front desk coordinator job in North Charleston, SC

    Job Description What Makes a McKibbon Front Desk Agent? The Front Desk Agent is often the first point of contact for guests and plays a vital role in shaping their impression of the hotel. As the friendly face of the property, the Front Desk Agent demonstrates a warm, approachable personality and a genuine desire to work with people. You are responsible for engaging with guests in a welcoming, professional, and efficient manner while ensuring their needs are met and expectations exceeded. Front Desk Agents maintain a strong commitment to service, staying calm and hospitable even in challenging situations, and consistently uphold the McKibbon Guiding Principles. A Day in the Life: Anticipate guests' needs, respond promptly and acknowledge all guests in a timely manner. Maintain positive guest relations at all times. Resolve guest complaints and ensure guest satisfaction. Maintain a complete knowledge of hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities. Process all guest check-ins and verify registration information with the guest. Handle overbooked or 'walked' guests. Accept and record wake-up call requests. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery). Resolve discrepancies on the room status report with housekeeping. You will train with and learn Food and Beverage operations to fill in as needed. Shifts may vary by hotel: Morning/Afternoon Shifts: 6am - 2pm or 7am - 3pm Afternoon/Evening Shifts: 2pm - 10pm or 3pm - 11pm Requirements: Previous experience working as a front desk agent or in a similar role. A high school diploma or equivalent vocational training certificate. Experience working at a hotel establishment (highly desired). Proficiency with computers. Basic math skills. Ability to provide excellent customer service and maintain a professional demeanor at all times. Ability to input and access information in the property management system and/or points-of-sale system. Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests. Must be attentive, friendly, helpful, and courteous to clients, guests, and associates. Embrace McKibbon's Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression. Punctual for all shifts to ensure consistent coverage of front desk responsibilities and service to guests Ideal Skills & Qualities: Great verbal and written communication skills. The ability to create a fun and supportive working environment. Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that's why we value the employee experience as much as we value our guests' experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that's equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Full Time Associates: Comprehensive benefits package including medical, dental, and vision Life insurance Pet Insurance Short and long-term disability Paid time off and holidays Tuition assistance Financial & Occupational Wellness: All Associates Competitive Compensation with incentives (incentives vary by position) 401K Savings Plan with 50% matching funds Associate referral program Brand and company training classes, workshops and conferences for career growth and development (varies by position) Personal Wellness: All Associates Fundraising matching funds program Team volunteer opportunities 24/7 chaplain services Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.
    $23k-29k yearly est. 12d ago
  • Medical Office Receptionist

    Lifestance Health

    Front desk coordinator job in Charleston, SC

    At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Job Summary: The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Compensation: $18.50 - 20.00/hour LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. Location: 1422 Ashley River Road Charleston, SC 29407 Duties/Responsibilities: Operational Excellence: Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes . Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. Provide support to patients with requests via phone, email, and or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. Collect all in-person and telehealth co-payments and account balances at the time of service. Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. Coordinate with clinicians pertaining to any additional patient questions. Support clinician schedules by auditing for appointment accuracy. Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: Ability to multitask and prioritize duties to support delivery of high-quality patient experience. Ability to work independently and as a team member. Strong communication skills, both written and verbal. Proficient in using Computer Software Applications (Microsoft Office & EMRs) Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: High School or equivalent required, associates/bachelor's degree preferred . 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. #LI-BM1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
    $18.5-20 hourly Auto-Apply 60d+ ago
  • Patient Care Representative, CEP

    Us Eye

    Front desk coordinator job in Mount Pleasant, SC

    PATIENT CARE REPRESENTATIVE About US EYE: US Eye, is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nation's leading multi-specialty physician groups providing patients with care in ophthalmology, optometry, dermatology and facial surgery. With 50 clinics and 5 surgery centers, led by 95 providers and more than 1,000 team members system wide, we deliver world class care to patients throughout Florida, the Carolinas and Virginia. About Carolina Eyecare Physicians: Carolina Eyecare Physicians is one of the nation's leading multi-disciplinary physician groups, providing patients worldwide with care in ophthalmology, optometry, cosmetic facial surgery, and skin care. With several locations throughout Charleston and the surrounding area, we are proud to offer our patients convenient access to nationally renowned surgeons, compassionate staff members and cutting-edge technology. For over 30 years, the board-certified ophthalmologists and optometrists at Carolina Eyecare Physicians have provided for the eye care needs of Lowcountry patients. Our Mission is to "Bring Clear Vision to Life" through compassionate relationships and the unending pursuit of excellence in eye care. At Carolina Eyecare Physicians, we strive to provide our patients with the opportunity to experience a more rewarding and enjoyable life. We hope you come in with high expectations and leave with them exceeded. We consider it an honor to be entrusted with your care. Job Summary: Patient Care Representatives are responsible for maintaining a friendly, professional environment as our first, and last, point-of-contact for our patients. It is important that Patient Care Representatives are polite, attentive, and organized to enhance the overall patient experience. Essential Job Functions: * Greet and direct all patients, visitors, and staff upon entry of the practice. Monitor the reception areas throughout the day and provide assistance as needed. * Provide a pleasant, and prompt check-in experience for all patients by verifying necessary information and assisting with any questions they may have around the patient questionnaires and forms. * Print daily team/physician schedules as evidenced by the schedule of appointments for that day. * Attend to walk-in patients, scheduling inquiries, and prescription/record pick-up as necessary. * Disseminate pertinent information using telephone systems and/or computer software systems as appropriate. * Cross-check and update next-day charts as evidenced by the appointment schedule. * Maintain an orderly and pleasing workspace that ensures both integrity and safety for our patients and staff. * Complete appointment confirmation calls based on the patient appointment schedule. * Collect any necessary co-payments, non-covered service fees, and/or any existing account balances during the patient check-out period. * Fill out essential reports and forms as requested. * Additional administrative responsibilities as needed. Competencies: * Demonstrated knowledge of material, methods, instruments, and equipment. * Demonstrated ability to read, write, and perform mathematical calculations. * Ability to follow oral and written instructions. * Demonstrated ability to multi-task, work in a fast-paced environment, and manage time appropriately in an effort to meet the deadlines and requirements of the organization. Education and Experience: * High school diploma. * Experience with Microsoft Office products. * Prior experience in a customer service role. * Must be able to work under pressure and respond to patient requests in a positive manner. * Associate's degree (preferred). Position Type and Expected Hours of Work: * This is a full-time position located in [CITY, STATE] * Days and hours are * Travel to other locations as necessary Benefits: 401(K) Company Match Medical and Dental Insurance Vision Benefits Flexible Spending Accounts Pet Insurance Disability Insurance Life Insurance Continuing Education Paid Time Off US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $25k-33k yearly est. 31d ago
  • Veterinary Medical Receptionist

    Cane Bay Veterinary Clinic

    Front desk coordinator job in Summerville, SC

    Join Cane Bay Veterinary Clinic - Where Compassionate Care Drives Professional Excellence Cane Bay Veterinary Clinic, Summerville's premier Fear Free Certified practice, is currently seeking a Veterinary Medical Receptionist to join our dedicated and collaborative team. We are committed to providing exceptional veterinary care in a calm, compassionate environment for both our patients and our team members. Why Cane Bay? 🐾 Fear Free Certified: We're proud to be leaders in stress-free care, ensuring a positive experience for every pet and client. ⏰ Work-Life Balance: Enjoy a consistent 4-day workweek with no weekends or on-call responsibilities. 📚 Ongoing Development: Access to mentorship, continuing education reimbursement, and opportunities for growth. 🏥 Modern Facility: Work with advanced technology and tools in a state-of-the-art clinic. 🤝 Supportive Team Culture: Be part of a positive, professional environment built on respect, collaboration, and shared values. Position Overview: As a Veterinary Medical Receptionist, you will be the first point of contact for our clients, provide excellent customer service, client education, and administrative support that contributes to the clinic's daily operations and long-term success. Qualifications: Previous customer service experience (veterinary or medical office preferred) Strong communication and organizational skills Ability to multitask in a fast-paced environment A professional, compassionate, and client-focused approach Benefits: We offer both part-time and full-time options, along with a comprehensive benefits package that includes: Health, Vision and Dental insurance Paid time off Paid Holidays 401(k) with company match Uniform allowance Generous pet care discounts Continuing education reimbursement after the first year If you're looking to grow your career in a positive and purpose-driven setting, we invite you to apply. Discover why Cane Bay Veterinary Clinic is a trusted name in our community-visit us online and explore our reviews on Google and Facebook. Join Our Team - Care for pets. Support their families. Grow your career.
    $25k-32k yearly est. Auto-Apply 60d+ ago

Learn more about front desk coordinator jobs

How much does a front desk coordinator earn in Charleston, SC?

The average front desk coordinator in Charleston, SC earns between $22,000 and $36,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.

Average front desk coordinator salary in Charleston, SC

$28,000

What are the biggest employers of Front Desk Coordinators in Charleston, SC?

The biggest employers of Front Desk Coordinators in Charleston, SC are:
  1. Select Medical
  2. American Classical Education
  3. Lifestance Health
  4. Physician's Services, Inc.
  5. Saturn Consortium
  6. Concentra
  7. Diamonds Direct
  8. Beacon Oral Specialists
  9. Opportunitiesconcentra
  10. Va Cboc Behavioral Health Lcsw Laguna Ca In Laguna Hills, California
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