Front desk coordinator jobs in Cincinnati, OH - 502 jobs
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Union Savings Bank 3.5
Front desk coordinator job in Cincinnati, OH
Since founded in 1904, Union Savings Bank has been serving the local community by promoting responsible home ownership through prudent lending. We are headquartered in Cincinnati, Ohio, where we began, and currently operate 40 full-service branches and lending offices in Ohio, Indiana, Kentucky, and Pennsylvania. Union Savings Bank is an Equal Opportunity Employer.
Purpose of the role: This role supports all divisions of the bank by receiving incoming calls on a multi-line telephone console. These calls must be routed to the proper department, personnel, etc and occasionally requires messages to be taken and delivered to the appropriate party. This role requires exceptional telephone skills, friendly and energetic and enjoys interacting with the public. This position serves as a first point of contact for our customers and visitors. This role requires the individual to react effectively and calmly under pressure and deliver excellent customer service both internally and externally. This is a role in a fast-paced environment.
Essential Duties and Responsibilities:
Exceptional written and verbal communication skills
Greets customers and interacts with company employees
Must have basic computer skills as well as good organizing and planning skills
Ability to demonstrate good judgment when handling difficult situations
Understand and effectively utilize department systems and/or programs
Protect confidential and sensitive information
Ability to work independently and within a fast-paced team environment
Must be able to work in a team environment to interact with employees and all levels of the organization.
Other duties as assigned
Education/Experience:
High School Diploma or equivalent.
Minimum 1 year of customer service experience preferred
Intermediate skills in Word, Excel, Outlook, MS Office programs
Excellent verbal and written communication.
Excellent customer service skills with both external and internal customers.
Strong organizational skills and attention to detail.
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required for this position. Duties, responsibilities and activities may change at any time; with or without notice.
Union Savings Bank is an Equal Employment Opportunity and Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
$22k-28k yearly est. 3d ago
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Billing Patient Representative
Ajulia Executive Search
Front desk coordinator job in Moraine, OH
Responsibilities
Maintain accurate billing records, update account information, and ensure timely processing of claims
Handle inquiries regarding billing, appointments, and account status with professionalism and clarity.
Utilize scheduling software and electronic health records (EHRs) to confirm appointments and resolve conflicts.
Apply knowledge of medical terminology and healthcare procedures to meet organizational and regulatory standards.
Work closely with administrative staff and clinical teams to streamline billing and patient account workflows.
Qualifications
Highly detail‑oriented with proven ability to manage multiple administrative tasks efficiently.
Experienced with scheduling software, EHR systems, and Microsoft Office Suite.
Familiarity with medical terminology, patient records management, and billing processes.
Skilled in managing patient relationships, resolving inquiries, and delivering professional support.
Strong written and verbal communication skills for correspondence, documentation, and patient interaction.
Salary: $15/hr.
Ask for: Aarti Manchanda
Ajulia Executive Search is a New Jersey based Executive Search Firm specializing in retained searches in multiple sectors, including Manufacturing, Finance, IT, Legal, and Pharmaceutical. We have a nationwide client base and offer services in temporary and direct hire placements
$15 hourly 1d ago
Medical Receptionist - First Shift, No weekends
Cincinnati Eye Institute 4.4
Front desk coordinator job in Blue Ash, OH
Oversee the daily office operations. Will perform Patient Services Specialist duties as needed. Supervises other Patient Services Specialists.
Demonstrates quality patient service during interactions with patients, coworkers, and vendors:
· Exhibits a positive attitude and is flexible in accepting work assignments and priorities
· Meets attendance and tardiness expectations
· Is dependable; follows policies and procedures
· Maintains professionalism in interactions with patients and coworkers
· Performs quality work and consistently exhibits initiative
ESSENTIAL DUTIES AND RESPONSIBILITIES
Oversee and maintain day to day office operations, including patient services staffing, coverage, deposit, inventory supplies, training and discipline.
Assist Patient Services Specialists with meeting and greeting patients entering the office. Explain check in procedures, copy insurance cards and schedule appointments. Display professional appearance to public at all times.
Assist Patient Services Specialists with updating and inputting practice management information regarding patients (i.e. insurance, address, phone, etc.). Take co-pays and payment on accounts. Be completely familiar with Patient Management System and procedures for appointment types and recalls.
Train Patient Services Specialists on proper procedures. Establish tracking tools to measure and monitor. Motivate staff to achieve established goals.
Assists clinical providers staff with any questions, etc. relating to frontdesk.
Train staff and establish measurements to ensure excellent patient service and internal support service to doctors and technical staff. Motivate Patient Services Specialists to reach new heights in service excellence.
Ensure efficient and effective office flow for patients and doctors.
Supervise Patient Services Specialists, including but not limited to coordinating employees schedules. Hire, counsel, and terminate site employees with involvement of Patient Services Manager and VP Human Resources.
Collaborate with patient services manager to develop and implement plan to effectively cross train staff on check in / checkout.
Other duties as assigned.
SUPERVISORY RESPONSIBILITY
Responsible for the overall direction, coordination and evaluation of the Patient Services department. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Direct or indirect responsibilities include interviewing, hiring and training team members, planning, assigning and directing work, appraising performance; rewarding and disciplining team members. Addresses team member issues and concerns, facilitates conflict resolution.
DIRECT REPORTS
Incumbent is responsible for providing supervision and leadership to staff in the following job titles:
Patient Services Specialists
JOB QUALIFICATIONS
To perform the job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily with or without reasonable accommodation. The requirements below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
EDUCATION AND/OR EXPERIENCE
High school graduate with coursework in computers. Bachelors degree preferred.
At least two years previous medical office administration experience required. Must have good computer skills and ability to handle multiple projects at once. Supervisory experience a plus.
CERTIFICATES, LICENSES, REGISTRATIONS
N/A
PHYSICAL DEMANDS
Indicate the amount of time spent for each activity required as it relates to the essential functions.
Physical Requirements
% of Time
LBS
Physical Requirements
% of Time
LBS
Bending
25
Vision close/distance
100
Carrying
25
25
Vision color vision
100
Climbing
10
Vision depth perception
100
Driving
10
Vision peripheral vision
100
Grasping
10
Vision ability to adjust focus
100
Hearing
100
Stooping
20
Lifting
10
25
Walking
40
Pulling
5
25
Writing/Typing
100
Pushing
5
25
Speaking
100
Reaching
60
Fine Motor Skills
100
Sitting
50
Use of Hands
100
Standing
50
Other (please describe)
Location: Work takes place in a normal office environment. Travel to other CVP locations may be necessary to fulfill essential duties and responsibilities of the job. Thus, those needing to travel for work must have access to dependable transportation, and driving record must meet company liability carrier standards.
Exposure: Works in normal office environment during normal business hours. Will occasionally work additional time if needed. May be exposed to blood or bodily fluids. May also be exposed to various cleaning supplies.
Equipment: The equipment typically used in this position is a computer, fax, copier, printer, scanner and telephone. Must have good working knowledge of Word, Excel and Access. Other equipment may be used as needed. Personal Protective Equipment (PPE) follows standard precautions using personal protective equipment.
DISCLAIMER
This is intended to convey information essential to understanding the current scope of the job and the general nature and level of work performed by current job holder(s) within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. CVP reserves the right to change the expectations of the job and assign or reassign duties and responsibilities at any time.
$26k-30k yearly est. 28d ago
Front Desk Receptionist
Swift7 Consultants
Front desk coordinator job in Cincinnati, OH
Job DescriptionDescriptionAbout Us:Swift 7 Consultants is a leading consulting firm, dedicated to providing top-notch strategic solutions to our clients. Our team of experts helps businesses thrive through innovative approaches and cutting-edge strategies. We pride ourselves on our dynamic work environment and commitment to excellence.
We are looking for a friendly and organized FrontDesk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, representing Swift 7 Consultants with professionalism and a welcoming attitude. This role requires excellent communication skills, strong multitasking abilities, and a customer-centric approach.
Pay Range: $17.50 - $27.00 hourly
Key Responsibilities
Greet and welcome clients, visitors, and employees with a positive and helpful attitude.
Answer and direct phone calls in a polite and professional manner.
Manage frontdesk operations, including maintaining a tidy and presentable reception area.
Assist clients and visitors by providing accurate information and directing them to the appropriate personnel or department.
Handle incoming and outgoing mail and packages.
Schedule and coordinate meetings, appointments, and conference rooms.
Skills, Knowledge and Expertise
High school diploma or equivalen
Excellent verbal and written communication skills.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Strong organizational and multitasking abilities.
Friendly and professional demeanor.
Benefits
Competitive salary
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Professional development opportunities
Dynamic and collaborative work environment
$17.5-27 hourly 29d ago
Medical Receptionist
Healthsource of Ohio 3.7
Front desk coordinator job in Cincinnati, OH
Job Description
HSO Valuable Perks:
Competitive pay with eligible incentive bonuses & yearly merit increases
Structured schedules for work-life balance with Paid Time off & Long-Term Sick Bank hours
Full Health Benefits Package, Courtesy Care Benefits & HSA funds
Student Loan Forgiveness program & tuition reimbursement
Employer contribution driven retirement plan
Complimentary scrubs
Do you have what it takes to be a Medical Receptionist:
High School Diploma or Equivalent required
Strong computer skills required
EMR experience preferred
1-2 years of Medical Office experience preferred
Medical Receptionists are the first staff member to interact with patients. They are responsible for patient registration and many operational tasks.
Register new and established patients in the computer
Obtain correct demographic and financial information
Responsible for having appropriate paperwork filled out by patients
Orient new patients, and prepare patient charts
Who We Are:
HealthSource of Ohio is a not-for-profit community health center in Southwestern Ohio that provides quality, patient-centered primary and preventative care for all. Our employees are dedicated to the belief that every patient deserves to be treated with respect, dignity, and equality, irrespective of their race, religion, economic status, or ability to pay.
Visit our social media to learn more about HSO.
Physical Activity: 25-75% lift/carry, push/pull, reach overhead, climb, squat/bend/kneel, sit/stand, walk/move about
HealthSource of Ohio is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran
$31k-35k yearly est. 5d ago
Front Desk and Meeting Coordinator
United Way of America 4.0
Front desk coordinator job in Cincinnati, OH
United Way of Greater Cincinnati (UWGC) has an immediate opening for a FrontDesk and Meeting Coordinator to perform a wide range of administrative and interpersonal duties of a highly responsible and complex nature. Serves as a liaison with others within and outside the organization regarding events, purchasing, personnel, facilities, information technology, and operations. Also serves as the frontdesk administrative assistant who coordinates and supports convening meetings held at the UWGC.
Key Areas of Responsibility:
* Answers, screens, and directs incoming calls. Greets, directs and escorts internal and external guests, donors, and volunteers, fielding questions and inquiries.
* Coordinates and supports convening center meetings for internal and external groups who use our facilities. This includes coordinating and scheduling meetings, obtaining required usage agreements, greeting attendees for meetings, assistance with technology usage in the facility, room setup, catering support, billing support, and coordination with ATS and facilities on equipment repairs.
* Trains and introduces new employees and volunteers to the convening center systems and processes of UWGC.
* Sorts and distributes incoming mail as well as prepares outgoing mail and other correspondence. Responds to incoming mail and other materials not requiring the attention of the manager(s) supported.
* Coordinates with Property Services and Community Engagement on larger deliveries and donation drives.
* Provides optimum support to assigned departments by remaining aware of departmental goals, providing ongoing communication, and organizing priorities to meet deadlines.
* Coordinates schedules and arranges meetings through several calendars, reserving and preparing facilities as needed and overall coordination and execution for both UWGC and building tenants.
* Supports department personnel by assisting with copying, faxing, filing, mailing, typing and proofreading letters and reports and other tasks of a similar nature.
* Help communicate with vendors to obtain bids and quotes for services to be provided to UWGC.
* Assist with timely payment of incoming property-related invoices by submitting for manager approval and providing documentation to AP department.
* Coordinates office supply purchases for the organization and maintains the storage room to ensure that office supplies remain in stock and are organized efficiently.
Job Relationships With: Collaborates with team members at all levels of the UWGC organization, UWGC Board members and volunteers, external partners, and UWGC tenants.
Minimum Qualifications:
* High school graduate or its equivalent; some business school or college training with a major in secretarial science is preferable.
* Two years previous office or frontdesk experience preferred.
* Demonstrated proficiency with Microsoft office products (specifically Outlook, Word, Excel, PowerPoint and MS Teams) is required.
* Work requires typing, editing, and proofing general business correspondence and preparing reports.
* Position requires excellent organizational, and strong interpersonal and communication skills.
* Ability to lift 20 pounds is required.
* Extended viewing of computer monitor.
* Position hours - workday is 8 hours typically between 8:00 a.m. - 5:00 p.m., Monday through Friday; however, schedule may vary to provide occasional support of evening and Saturday meetings.
COMPETENCIES: Communication Skills, Relationship Building, Technologically Proficient, Professional Appearance, Friendly and Engaging
Salary starting $20.00 per hour plus competitive benefits package.
Applicants should apply by Friday, September 1, 2023, via the link below:
********************************
UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion
$20 hourly 60d+ ago
Medical Office Receptionist
Lifestance Health
Front desk coordinator job in Cincinnati, OH
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
Belonging: We cultivate a space where everyone can show up as their authentic self.
Empathy: We seek out diverse perspectives and listen to learn without judgment.
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $19.00 - 20.00/hour, plus quarterly bonus/incentive potential
Location: 2135 Dana Ave Suite 220 Cincinnati, OH 45241
Hours: 8:00 am - 4:30 pm Monday - Friday
Duties/Responsibilities:
Operational Excellence:
Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
Manage frontdesk responsibilities including greeting and checking patients in/out in a courteous manner.
Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
Collect all in-person and telehealth co-payments and account balances at the time of service.
Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
Coordinate with clinicians pertaining to any additional patient questions.
Support clinician schedules by auditing for appointment accuracy.
Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
Ability to work independently and as a team member.
Strong communication skills, both written and verbal.
Proficient in using Computer Software Applications (Microsoft Office & EMRs)
Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
High School or equivalent required, associates/bachelor's degree, preferred.
1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
#LI-JK2
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
$19-20 hourly Auto-Apply 43d ago
ASC SURGERY CENTER FRONT DESK
Beacon Orthopaedic Partners MSO LLC
Front desk coordinator job in Cincinnati, OH
Job DescriptionSURGERY CENTER FRONTDESK With this position, you will be the first person that a patient sees when they arrive for surgery! In this position, you will be verifying patient demographics, explaining the admission process as well as being a calm, smiling face for the patient. You will also be responsible for collecting signatures for consent to treat as well as authorizations for who to call after surgery. Think you are ready for a rewarding position where you can help calm the nerves of a patient waiting for surgery? Then this is the position for you!
Part Time Employment; Hours will be 4 days with 5 hour shift
Position is based out of our West Surgery center located on Harrison Ave.Position Summary
Meet the patient who arrives for surgery. Explain the admission process, confirms all patient demographic information and surgical procedures to be performed and obtains all required authorizing/consent signatures from the patient or guardian. Collect deductible and/or co-payment amounts as determined by the Insurance Clerk.Interpersonal RelationshipsAs a representative of FACILITY, all comments, attitudes, actions, and behaviors have a direct affect on the facility's image and perceptions of quality service. Interaction with patients, family members, physicians, referral sources, affiliating schools, visitors, etc. must be in a manner that is friendly, supportive, courteous, respectful, cooperative, and professional. This behavior should promote an atmosphere of teamwork congruent with facility standards and guidelines to promote positive relations, and set an example for the staff.Education and Experience
High school diploma required.
Minimum of 1 or more years experience in billing or patient management in a facility, or physician practice setting.
Position Responsibilities
Explains registration sheet, promissory notes, authorization to bill and other documents in the chart to the patient and get confirmation of their accuracy.
Obtain patient or guardian signatures where required.
Collects money from patients as directed by Insurance Clerk.
Brings any collection difficulties to the facility Business Office Manager, Administrator, or their designee.
Maintains all medical record and business record forms used and maintained in adequate supply.
Maintains patient confidentiality standards for both medical and financial information.
Keeps job related skills current through FACILITY and other training programs.
Participates in any FACILITY compliance program.
Participates in loss prevention by protecting company assets and maintaining a safe environment.
Performs all other duties as assigned.
Service Satisfaction
Communicates patient information to assure confidentiality and continuity of care.
Documents all patient information according to established standards of care, policies and procedures.
Discusses patient information with other health team members in an appropriate environment.
Documents patient's/significant other's response to teaching interventions.
Interacts with all patients, families, visitors and fellow employees in a mature, responsible manner to ensure a positive and professional facility environment.
Displays a caring and responsive attitude and conducts all activities patient, family and employee rights and expectations.
Maintains confidentiality of all facility and patient information as required by facility policy.
Fosters a positive and professional facility environment by interacting with all persons in a considerate, helpful and courteous manner and by participating as a team member.
Diffuses/resolves conflict by appropriately communicating with those involved.
Accepts constructive criticism and gives suggestions in a professional manner.
Considers age specific needs in communication.
Communicates shift/unit issues to appropriate personnel in a timely manner.
Leadership
Utilizes time effectively.
Completes all documentation to ensure the availability of accurate and up to date information in accordance with established standards.
Adheres to established surgical facility safety requirements and procedures to ensure a safe working environment.
Demonstrates the competent usage of proper body mechanics in all activities.
Identifies potentially unsafe conditions, takes action and notifies one-up.
Completes all employee/patient incident documentation in a thorough and timely manner, as required by facility policy.
Practices infection control and standard precautions as instructed or trained.
Demonstrates complete understanding of established emergency procedures for department and surgical facility.
PHYSICAL REQUIREMENTS:Physical requirements for the position include the ability to frequently hear and communicate orally, see up close and at a distance, read and comprehend, stand, sit, walk, reach, handle, and/or feel objects. Must be able to climb, pull, push and kneel. Maximum unassisted lift = 25 lbs. Average lift less than 10 lbs. DEGREE OF SUPERVISION PROVIDED TO POSITION:Minimal. Must be self-directed and able to work with minimal direction
$25k-31k yearly est. 7d ago
Patient Services Coordinator
Us Fertility
Front desk coordinator job in Cincinnati, OH
Enjoy what you do while contributing to a company that makes a difference in people's lives. Ovation Fertility, one of the premier fertility centers in the United States, seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.
We have an immediate opening for a Patient Services Coordinator to join our team in Cincinnati, Ohio. The schedule is Monday through Friday, from 7:00 AM to 3:30 PM, with rotating weekends and two to three holidays per year.
How You'll Contribute:
We always do whatever it takes, even if it isn't specifically our “job.” In general, the Patient Services Coordinator is responsible for:
Greet patients and manage front office
Check patients in for appointments and sanitize rooms
Answer patient phone calls and route appropriate team
Register new patients into laboratory EMR
Schedule patient appointments
Send and verify consents
Take payments and work closely with Ovation Billing team
Process and fax completed lab reports results to referring physicians
Data entry into EMR
Act as liaison between lab staff and medical team
Work with patients looking to transfer cryopreserved specimens and their originating clinics to collect necessary records and organize shipments
Assist lab staff in administrative projects
Perform all other duties as assigned
What You'll Bring:
The skills and education we need are:
High school diploma or equivalent is required
2+ years previous experience in an administrative role; medical office experience preferred
Knowledge of medical software, terminology and procedures preferred
Knowledge of HIPAA Regulations preferred
Excellent interpersonal communication skills, and the ability to build and facilitate good working relationships with staff at all levels of organization
Demonstrated ability with exercising sound judgment and discretion when handling sensitive and confidential information
Excellent organizational skills
Ability to work independently, under pressure and within deadlines
Exceptional written and verbal communication skills and attention to detail
Ability to work as part of a team
Good research skills
Tech savvy
Flexibility and willingness to learn at all times
Excellent multi-tasking abilities
Ability to use billing systems
Knowledge of HIPAA Regulations
More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.
What We Offer:
We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types:
Full-Time Employees (30+ hours/week):
Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays
Part-Time Employees:
401(k) with company match and performance-based bonus opportunities
Per Diem Employees:
401(k) with company match
At Ovation Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values guide us daily to work hard and enjoy what we do. We're committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!
To learn more about our company and culture, visit here.
$30k-41k yearly est. 26d ago
Patient Services Coordinator
FPG Services LLC
Front desk coordinator job in Cincinnati, OH
Job Description
Enjoy what you do while contributing to a company that makes a difference in people's lives. Ovation Fertility, one of the premier fertility centers in the United States, seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.
We have an immediate opening for a Patient Services Coordinator to join our team in Cincinnati, Ohio. The schedule is Monday through Friday, from 7:00 AM to 3:30 PM, with rotating weekends and two to three holidays per year.
How You'll Contribute:
We always do whatever it takes, even if it isn't specifically our “job.” In general, the Patient Services Coordinator is responsible for:
Greet patients and manage front office
Check patients in for appointments and sanitize rooms
Answer patient phone calls and route appropriate team
Register new patients into laboratory EMR
Schedule patient appointments
Send and verify consents
Take payments and work closely with Ovation Billing team
Process and fax completed lab reports results to referring physicians
Data entry into EMR
Act as liaison between lab staff and medical team
Work with patients looking to transfer cryopreserved specimens and their originating clinics to collect necessary records and organize shipments
Assist lab staff in administrative projects
Perform all other duties as assigned
What You'll Bring:
The skills and education we need are:
High school diploma or equivalent is required
2+ years previous experience in an administrative role; medical office experience preferred
Knowledge of medical software, terminology and procedures preferred
Knowledge of HIPAA Regulations preferred
Excellent interpersonal communication skills, and the ability to build and facilitate good working relationships with staff at all levels of organization
Demonstrated ability with exercising sound judgment and discretion when handling sensitive and confidential information
Excellent organizational skills
Ability to work independently, under pressure and within deadlines
Exceptional written and verbal communication skills and attention to detail
Ability to work as part of a team
Good research skills
Tech savvy
Flexibility and willingness to learn at all times
Excellent multi-tasking abilities
Ability to use billing systems
Knowledge of HIPAA Regulations
More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.
What We Offer:
We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types:
Full-Time Employees (30+ hours/week):
Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays
Part-Time Employees:
401(k) with company match and performance-based bonus opportunities
Per Diem Employees:
401(k) with company match
At Ovation Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values guide us daily to work hard and enjoy what we do. We're committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!
To learn more about our company and culture, visit here.
$30k-41k yearly est. 27d ago
Front Office
Orthopedic Associates of Sw Ohio 3.5
Front desk coordinator job in Centerville, OH
Orthopedic Associates (OA) is seeking eager and compassionate Front Office team member to join our growing team, at our Centerville office three days per week.
At OA, we do more than deliver expert orthopedic care-we take pride in building a workplace culture rooted in professionalism, positivity, and respect . Since 1985, our patients have trusted us with their care, and we believe that every team member plays a vital role in that experience.
We are looking for individuals who are:
Committed to excellence in patient care
Kind and respectful in every interaction-with patients, families, and colleagues
Professional and dependable , showing pride in their work and supporting a collaborative, uplifting environment
Positive and adaptable , contributing to a workplace where people enjoy coming to work each day
What You'll Do:
Providing excellent customer service to patients, families and staff by greeting, answering questions etc.
Scheduling appointments and collecting paperwork and/or payments
Answering phone calls
Serve as a trusted resource to patients, providing reassurance and clear communication
Occasional travel to other OA offices to provide support
What We Offer:
A supportive, team-oriented culture where your contributions are valued
Opportunities to grow your skills and advance your career
Competitive compensation
A workplace that celebrates mutual respect, compassion, and integrity
Preferred Experience:
Health care industry experience
Work Authorization
Must be able to provide required documentation stating that the employee is legal to work in the United States.
EEO
Orthopedic Associates of SW Ohio, Inc. is an equal opportunity employer and does not discriminate against applicants or employees on the basis of sex, race, color, religion, national origin, ancestry or age (40 years of age and over), qualified individuals with disabilities, or any other factors protected by federal, state or local law.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$27k-33k yearly est. Auto-Apply 16d ago
Orthodontic Front desk receptionist
Kent Morris Orthodontics
Front desk coordinator job in Cincinnati, OH
Job DescriptionBusy orthodontic practice looking for receptionist- answer phones, schedule patients, interact with patients and families, help with recall system.
$24k-30k yearly est. 26d ago
Front Desk Receptionist/Switchboard Operator
Designeers Midwest
Front desk coordinator job in Cincinnati, OH
The frontdesk receptionist serves as the face of the company, and is often the first person whom the guests of the business meet. We are seeking an individual who can represent our company with integrity while handling basic administrative tasks. This candidate must comfortably interact with individuals of all professional levels.
Hours
Shared position - approximately 20 hours per week
Must have a flexible schedule
This position may require weekend hours during events
Qualifications
Duties and responsibilities
Operate telephone switchboard and redirect calls
Greet visitors to the office in a professional and friendly manner
Stay informed on company affairs to effectively address customer needs and answer questions
Sort and distribute incoming mail, packages and deliveries
Keep frontdesk tidy and presentable
Additional responsibilities as needed
Monitor company email and filter general inquiries, including donation requests
Ensure office is adequately stocked with office supplies and place orders as needed
Qualifications
Education - High school diploma, or GED equivalent
Computer proficient, including Microsoft Office functions (Outlook, Word, and Excel)
Good phone etiquette
Strong oral communication skills
Ability to think on your feet and handle challenging callers
Timeliness
Experience - Prior experience preferred in an Administrative role
Additional Information
All your information will be kept confidential according to EEO guidelines.
$24k-30k yearly est. 60d+ ago
Medical Receptionist - Weekdays, full benefits, 401k matching, 5 weeks paid maternity leave!
Eye Care Partners 4.6
Front desk coordinator job in Beavercreek, OH
Company: Dayton Eye Associates - CVP Dayton Job Title: Patient Coordinator Department: Ophthalmology Reports To: Clinic Supervisor Location: This position is located in Beavercreek and requires occasional travel to all CVP Dayton locations. We pay mileage!
SUMMARY
A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
* Answer phones (both external and internal); assure prompt, courteous service at all times
* Practice urgency at all times with patients' time, as well as Doctor's time and schedule
* Manage patient flow in the office
* Knowledge of common fees charged for common visits and collect correct payments
* Complete daily reconciliations / close day / countdown cash drawer
* General office duties and cleaning to be assigned by manager
QUALIFICATIONS
* Ability to interact with all levels of employees in a courteous, professional manner at all times
* Desire to gain industry knowledge and training
* Demonstrates initiative in accomplishing practice goals
* Ability to grow, adapt, and accept change
* Consistently creating a positive work environment by being team-oriented and patient-focused
* Commitment to work over 40 hours to meet the needs of the business
* Reliable transportation that would allow employee to go to multiple work locations with minimal notice
EDUCATION AND/OR EXPERIENCE
* Minimum Required: High school diploma or general education degree (GED)
* Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience
LICENSES AND CREDENTIALS
* Minimum Required: None
SYSTEMS AND TECHNOLOGY
* Proficient in Microsoft Excel, Word, PowerPoint, Outlook
PHYSICAL REQUIREMENTS
* This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
Perks:
* Full Benefits Package - Medical, Vision, Dental and Life Insurance
* 401k + Employer Matching
* Paid Time Off and Paid Holidays
* Paid Maternity Leave
* Optical Education Reimbursement
* Competitive Base Pay
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$34k-39k yearly est. Auto-Apply 45d ago
Front Desk Receptionist - Property Management
Uptown Rental Properties LLC 3.5
Front desk coordinator job in Cincinnati, OH
🏢 Join One of Cincinnati's Top Workplaces!
Now Hiring: FrontDesk Receptionist / Resident Relations Representative 📍
Greater Cincinnati | Full-Time | Competitive Pay
🏆 Why Uptown Properties
Recognized as one of the Top Companies to Work For in 2025 by the
Cincinnati Enquirer
, Uptown Properties is a premier property management and real estate development company dedicated to revitalizing communities and creating exceptional living experiences.
We're seeking a friendly, organized, and professional Resident Relations Representative to serve as the first point of contact for residents and visitors. If you love helping people, thrive in a fast-paced environment, and want to grow your career in property management, we want to meet you!
💼 About the Role
As our FrontDesk Receptionist / Resident Relations Representative, you'll play a key role in ensuring a positive resident experience, providing outstanding customer service, and supporting the daily operations of our communities and property management offices.
This is a full-time position ideal for someone who enjoys working with people and wants to be part of a collaborative, growing organization.
🔧 What You'll Do
Resident Support & Customer Service (35%)
Welcome residents and guests with professionalism and warmth.
Respond promptly to phone calls, text messages, and in-person inquiries.
Serve as a liaison between residents, prospects, and the property management or leasing teams.
Resident Communication & Issue Resolution (30%)
Direct resident and prospect concerns to the appropriate department quickly and accurately.
Notify residents of unit showings and coordinate communications.
Support resident outreach initiatives and deliver timely notices or updates.
Administrative & Operational Support (15%)
Open and close the office daily according to procedures.
Handle incoming and outgoing mail and manage package distribution.
Process rent payments and assist with move-in/move-out logistics.
Prepare keys, parking passes, and other necessary documentation.
Support internal audits and maintain well-organized resident files.
Additional Responsibilities (20%)
Collaborate with team members to ensure seamless resident service.
Provide general office support and assist other departments as needed.
✅ What You'll Need
High school diploma or equivalent required; college degree preferred
Previous customer service or administrative experience strongly preferred (property management experience a plus)
Excellent communication and interpersonal skills
Strong attention to detail, organization, and follow-through
Ability to multitask and thrive in a dynamic environment
Proficiency with basic office software and phone systems
💵 Pay & Perks
Competitive Pay (commensurate with experience)
Paid Time Off & Sick Days
Paid Holidays
Medical, Dental, Vision, Disability & Life Insurance
401(k) with Company Match
Profit Sharing
Employee Assistance Program
Employee Appreciation Events
Free Parking
Career Growth & Professional Development Opportunities
A friendly, collaborative environment where your contributions make a visible impact
🚀 Ready to Join the Team?
Be part of a company that values people, supports growth, and takes pride in the communities we serve.
👉 Apply today to join one of Cincinnati's Top Workplaces!
M-F 8:30am-5:00pm Rotating Saturdays 10am-6:30pm
$24k-29k yearly est. Auto-Apply 60d+ ago
Front Desk Coordinator
Optimal Eye Care
Front desk coordinator job in Centerville, OH
Job DescriptionFront DeskCoordinator - Join Our Friendly Optometry Team! Type: Full-Time (Part-Time opportunity available) Do you love helping people and making a great first impression? Are you someone who's always on time, organized, and takes pride in your work? Our small, privately owned optometry practice is looking for a FrontDeskCoordinator who brings warmth, dependability, and attention to detail to everything they do.
We're not a big chain - we're a close-knit team that truly cares about our patients and each other. Our philosophy is simple: Provide the BEST patient care. We go the extra mile to find a way to say
yes
to our patients, and we're looking for someone who shares that same mindset.
A Little About the Role
As the first person our patients see and speak with, you set the tone for their entire experience. We need someone who is:
Friendly, professional, and genuinely enjoys helping people
Reliable and punctual - our team depends on you being here!
Calm under pressure and able to multitask with a smile
Organized, accurate, and detail-oriented
A great communicator - in person and on the phone
Willing to learn and follow our systems (we do things a certain way because it works!)
What You'll Be Doing
Greeting patients and making them feel welcome
Answering phones and scheduling appointments
Checking patients in and out
Verifying insurance and processing payments
Keeping patient records organized and accurate
Helping wherever needed to keep the office running smoothly
What We Offer
We believe in rewarding great work and taking care of our team:
$17+ per hour, depending on performance and experience
Bonus program
Healthcare stipend if employer-sponsored insurance is needed
Free vision care for you and your immediate family
Free glasses
401(k) with employer contribution
Who We're Looking For
You're the kind of person who shows up, takes initiative, and always gives your best. You have a heart for helping people and want to be part of a practice that values kindness, consistency, and teamwork.
If this sounds like you, we'd love to meet you!
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$17 hourly 26d ago
Hyatt Place Blue ash front desk
Rainmaker Team
Front desk coordinator job in Blue Ash, OH
←Back to all jobs at RAINMAKER TEAM LLC Hyatt Place Blue ash frontdesk
Hyatt Place FrontDesk Gallery Host - Customer Service
Summary
What You'll Do
* A FrontDesk Agent will provide the highest quality of service to the guest, anticipating and exceeding their expectations
* Check the guest in and out efficiently and in a friendly manner
* Understand and consistently follow all cash handling and accounting procedures including the hotel credit and check cashing procedures
* Develop a thorough knowledge of hotel staff, hotel services, hours of operation, room locations, room rates, amenities, and hotel surroundings
* Assist in maintaining the cleanliness of the lobby and entrance
* Ensure security and confidentiality of all guest and hotel information
* Effectively respond to and resolve guest concerns or complaints
* Perform other duties as assigned
What You'll Bring
* Strong communication skills
* A passion for customer service
* The ability to be flexible and adapt to any situation
* A desire to work as part of the frontdesk team
* An outgoing personality with a positive attitude
* Previous hospitality experience always helps, but not required
* The ability to stand and move at a fast pace for long periods of time. Working long hours may also be required based on business needs. Must be available to work weekends and holidays as necessary
Please visit our careers page to see more job opportunities.
$24k-31k yearly est. 36d ago
Dental - Front Office Coordinator
D4C Dental Brands 3.5
Front desk coordinator job in Dayton, OH
We have a fantastic opportunity for a dental office FrontDeskCoordinator Beavercreek Pediatric Dentistry - Dayton! This position's primary responsibility is to handle all front office functions for the practice. The FrontDeskCoordinator must ensure that patients, parents and/or guardians are the number one priority.
Schedule: Mon - Fri 8a-430
Education and Experience:
Minimum high school diploma, or equivalent.
Experience working in a professional, medical, or dental environment with direct customer service is desired.
Specific Skills:
Strong interpersonal and relationship building skills; must be able to establish and maintain positive working relationships.
Ability to travel between multiple locations.
Customer service oriented and able to communicate with a pleasant demeanor at all times.
Effective written and verbal communication with all staff and management.
Must possess excellent organizational skills, strong attention to detail, be able to multitask and perform job duties in a timely manner.
Strong PC skills and ability to learn and successfully use new programs as required.
Benefits:
Paid Time Off
Paid Holidays
Medical, Dental and Vision benefits
Health Savings Account, Flex Spending
401K
Short and Long Term Disability Insurance
Life Insurance
$28k-34k yearly est. 8d ago
Injection Room Front Office Coordinator Medical Assistant
Family Allergy & Asthma 3.4
Front desk coordinator job in Dayton, OH
Job DescriptionDescription:
Job Title: Injection Room Front Office Coordinator Medical Assistant
Employment Classification: Non-exempt, Hourly
Status: Full Time M-F 8:00-5:30pm
Travel: Springfield/Dayton Region
Position Summary
The Injection Room/Front Office MA is responsible for demonstrating knowledge and application of job duties within scope of practice and functions under the direction of their manager(s) and/or Director(s); respectfully interacts with all levels of staff; provides direct nursing care during assigned duty hours; participates in department activities; promotes independence; adherence to the attendance policy; encourages socialization; advocates for the quality of life of our patients while maintaining compliance with all applicable laws, regulatory and organizational standards; supports the company's core values.
Summary of Duties and Responsibilities
Prepare the injection room area each morning
Administer allergy injections
Re-stock area, as needed, and order supplies through the approved clinic procedure
Complete daily log of charges and total at end of day
Collect co-pays and print out patient receipt
Re-order vials in a timely manner
Organize refrigerated vials in appropriate bins
Log daily refrigerator temperatures
Monitor shot cards monthly and discard expired vials
Ensure that consent forms are signed; explain shot room policies to new patients
Education of patients in first injection policy
Maintain and follow HIPAA policies and procedures
Stay the required 30 minutes after last injection is given before lunch or the end of the day
Clean toy and lobby area
Knowledge of all medications and IT treatment
Check emergency medications monthly and reorder, as needed
Effectively manage emergency procedures and protocols
Other relevant duties as assigned by Director
Perform and complete triage tasks
Regular closing of offices
Front Office Responsibilities:
Check patients in/out and collect co-pays
Schedule appointments
Answer phones when needed
End of day clinic charge reports
Copy patient insurance cards and update information, as needed
Requirements
Abilities, Knowledge and Skills
Effective communication skills to include:
Ability to fluently speak and read English
Ability to read and interpret documents such as safety rules, handbooks, policies, patient care plans and procedure manuals
Ability to communicate effectively, verbally and written, with all levels of staff and patients
Education, Prior Work Experience, Special Skill And Knowledge Requirements
MA Certification
6 months' experience in a medical office setting, preferred
Previous allergy/asthma experience preferred
CPR certification required
Valid Driver's License required
Active CPR Certification
Acceptable results on Office of Inspector General, State Medicaid Exclusions, Abuse Registry Checks, Background Screenings, Drug Screen, and Sanction Checks
Ability to travel to satellite offices as needed
Must be at least 18 years of age
Ability to work with patients directly and pleasantly
Ability to work independently
Strong computer skills
Previous experience with EMR systems
Physical Demands and Work Environment
Physical Demands
The physical demands described, here, are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the physical demands.
While performing the duties of this job, the employee is regularly required to use hands to handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear.
The employee frequently is required to stand, walk, stoop, kneel, crouch, reach, push, pull, bend and sit. On average, injection room or clinic staff may be standing or walking 80% of their shift.
The employee must occasionally lift and/or move up to 30 pounds.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Specific communication abilities required by this job include the ability to talk and hear in order to converse with others, discern, convey, express oneself, and exchange information.
Work Environment
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job.
The noise level in the work environment is usually moderate; lighting is in the standard range.
The employee is subject to infectious waste, potential exposure to allergens in concentrated forms, diseases and conditions.
EEOC Compliance
Family Allergy & Asthma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Please use link to complete this survey to be considered: ********************************* M7SYDhF
Requirements:
$27k-32k yearly est. 10d ago
Front Desk Specialist
Centerpoint Health 3.7
Front desk coordinator job in Franklin, OH
Centerpoint Health is a Federally Qualified Health Center. We are looking for a FrontDesk Specialist in our Middletown and Franklin OH health centers. Job Duties: Serve as the preliminary “greeter” and contact for both walk-ins and callers. Answer general questions about the practice.
Complete front-office functions, including answering phones, patient check-in, confirmation of income, benefits, and insurance within the patient's Centerpoint Health electronic health record (EHR). Offer sliding fee discount if appropriate. Record and update contact information, completion of forms, collection of payments, and any other required functions to prepare patient for services. Notify staff of patient check-in to enable efficient patient flow.
Schedule and reschedule appointments as directed. Schedule appointments with Outreach & Enrollment for individuals interested in insurance enrollment. Complete follow-up calls and reminder calls for appointments.
Operate office machines and manage mail, faxes, and other incoming or outgoing communications. Record requests for records, labs and imaging, and monitor that practice has received them. Provide records to clinical staff for review. Follow up on data not received.
Communicate with clinical and administrative staff to address patient needs.
Perform data entry and assist with documentation as necessary. Complete other clerical duties, as well as special projects as assigned by the supervisor.
Other duties as assigned.
Certifications/Credentials:
Education: High school diploma or equivalent.
Experience: Minimum of one year of experience in administrative support in a health care setting. Experience in an outpatient setting and/or in community health preferred.
Additional Skills/Qualifications:
Outstanding interpersonal and customer service skills, working with diverse populations and a broad spectrum of staff and inquiries.
Ability to ensure patient confidentiality and compliance with HIPAA regulations.
Ability to multi-task. Assist with form completions, monitoring registries, providing screening tools and surveys; files, and records in a confidential, accurate, and timely manner.
Ability to handle patients with special needs, by accessing language lines, and TDD lines.
Possess basic mathematical skills.
Ability to transcribe, input, and record data without errors.
Proficient computer skills, including Microsoft Office. Electronic medical record experience preferred.
Bloodborne Pathogens Exposure: Category I
*This position is contingent upon a successful background check and drug test.
Centerpoint Health is an equal opportunity employer who values diversity and is committed to creating an inclusive environment for all employees.
Job Type: Full Time
Schedule:
· Monday to Friday
Ability to commute/relocate:
· Middletown and Franklin, OH: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person
Benefits:
Employee health insurance
Employee assistance program
Paid time off
Referral program
Retirement plan
How much does a front desk coordinator earn in Cincinnati, OH?
The average front desk coordinator in Cincinnati, OH earns between $22,000 and $35,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.
Average front desk coordinator salary in Cincinnati, OH
$28,000
What are the biggest employers of Front Desk Coordinators in Cincinnati, OH?
The biggest employers of Front Desk Coordinators in Cincinnati, OH are: