Front desk coordinator jobs in Connecticut - 769 jobs
Receptionist
Confidential Company 4.2
Front desk coordinator job in Greenwich, CT
Confidential Receptionist - Greenwich, CT
A small, family-run real estate firm is seeking a Receptionist to serve as the warm and professional first point of contact for visitors and callers. This role is ideal for someone who enjoys working in a quiet, close-knit office environment and takes pride in keeping operations running smoothly.
Schedule: 5 days onsite
Monday-Friday, 9:00am-5:00pm
Compensation:
$50-55k
Key Responsibilities
Greet clients, visitors, and vendors warmly, ensuring a positive first impression.
Answer and route incoming phone calls; take accurate messages as needed.
Respond to general inquiries about the firm with professionalism and discretion.
Maintain a clean, organized, and welcoming reception area.
Monitor office supply levels and place replenishment orders.
Coordinate light office maintenance requests with vendors or service technicians.
Keep common areas (coffee station, printer area, meeting room) tidy, stocked, and guest-ready.
About You
Comfortable working in a small, quiet, family-run office environment
Professional, friendly, and reliable
Organized with strong attention to detail
Able to juggle simple operational tasks while maintaining a polished front-office presence
You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.
$50k-55k yearly 4d ago
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Front Desk Receptionist
Allstem Connections
Front desk coordinator job in Stratford, CT
Job Description - FrontDesk Administrative Assistant (Food Manufacturing Facility)
Pay- $22 an hour
6 months contract to full time
We are seeking a reliable and professional FrontDesk Administrative Assistant to support daily operations at a food manufacturing facility. This role requires strong customer service skills, attention to detail, and the ability to maintain a professional presence at all times. The ideal candidate has stable work history, at least one year of experience answering phones, and proficiency with Excel, Word, and Outlook
Position Responsibilities
FrontDesk & Reception
Sit at the front entrance and serve as the first point of contact for visitors
Answer incoming phone calls, transfer calls, and take accurate messages
Greet and check in visitors, vendors, and applicants
Provide job applications to walk‑in candidates and assist them with the process in the lobby
Monitor and grant access through the front door as needed
Administrative & Executive Support
Make copies and print reports for the executive team
Schedule conference rooms and coordinate meeting logistics
Manage calendars and schedule appointments for leadership
Perform general administrative tasks as assigned
Qualifications
Minimum 1 year of experience answering phones in an office or frontdesk environment
Proficiency in Microsoft Excel, Word, and Outlook (including calendaring)
Strong communication and customer service skills
Professional demeanor and ability to maintain confidentiality
Stable work history required (no job hoppers)
Ability to follow GMP and facility safety standards
$22 hourly 2d ago
Receptionist
Career Group 4.4
Front desk coordinator job in Greenwich, CT
Receptionist- Real Estate Investment Firm - $60-70k + Bonus
Our client, a prominent Investment Firm is seeking an enthusiastic and driven Receptionist to work in their Greenwich, CT office. The ideal candidate is eager to take on day-to-day tasks and incorporates their positive attitude with every interaction. They have a great close-knit culture and are looking to add another all-star to their team.
This role is 5 days week onsite from 8:30-5pm
Responsibilities:
Assist in office duties such as answering phone calls, sending emails and greeting visitors
Maintain the office to ensure all workspaces are well kept and fully supplied
Monitor and sort all incoming and outgoing mail/packages
Order weekly breakfast and lunch catering
Prepare expense and data reports
Liaise with building manager, security, and maintenance staff
Handle other projects as needed
Qualifications:
Excellent written and verbal communication skills
Proficiency in Microsoft Office
Professional, refined, and organized demeanor
Meticulous attention to detail and organization
A positive, adaptable attitude - looking for someone to jump in and take charge!
Proactive, takes initiative, and team-oriented mindset
This firm offers employees benefits, PTO, and the opportunity to work in a collaborative and encouraging workplace. Please submit your resume to be considered!
You can use www.workgrades.com to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.
$30k-37k yearly est. 2d ago
Front Desk Coordinator - Part-Time
The Joint Chiropractic 4.4
Front desk coordinator job in Stamford, CT
Job Description
FrontDeskCoordinator - Part-Time
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
Greet and check in patients, providing a friendly and professional first impression
Manage the flow of patients through the clinic in a timely, organized manner
Present and sell wellness plans and membership packages confidently and accurately
Support the clinic's sales goals by converting new and returning patients into members
Answer phone calls and assist with appointment scheduling and patient inquiries
Re-engage inactive members and maintain up-to-date patient records using POS software
Assist with clinic marketing efforts and community outreach
Maintain a clean, organized frontdesk and clinic environment
Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
High school diploma or equivalent required
Minimum one year of customer service and sales experience preferred
Strong phone, computer, and multitasking skills
Energetic, motivated, and confident in a goal-driven environment
Positive attitude with a team-oriented mindset
Must be able to stand/sit for long periods and lift up to 50 pounds
Office management or marketing experience is a plus
Schedule
This role requires flexibility with the potential to work various days, Monday - Saturday, and evenings.
Compensation and Benefits
Starting pay: $18 - $20 per hour + BONUS
Opportunities for career growth within The Joint network
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
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$18-20 hourly 24d ago
Front Desk Receptionist
My Business Platform
Front desk coordinator job in Darien, CT
Job DescriptionPatient Care Coordinator
Harbor Point Dental Group - Darien, CT
Full-Time | In-Office | Monday - Friday | 8:00 AM - 4:00 PM (Tuesday Hours: 11:00 AM - 7:00 PM)
About Us
Harbor Point Dental Group in Darien, CT is a high-end, modern dental practice offering concierge-style dental care in a luxurious, patient-focused environment. We specialize in fee-for-service and insurance participation, delivering top-tier dental care with a personalized approach. Our practice is designed for comfort, efficiency, and innovation, ensuring a seamless experience for both patients and staff.
Position Overview
We are seeking a Patient Care Coordinator to be the welcoming face of our Darien, CT location. This role is essential to providing a high-end patient experience, managing front office operations, and ensuring smooth scheduling and financial coordination. The ideal candidate has strong communication skills, a polished, professional demeanor, and a passion for providing exceptional service in an upscale environment.
Key Responsibilities
Greet and assist patients with concierge-level service upon arrival
Manage appointment scheduling, confirmations, and follow-ups
Coordinate treatment plans and discuss financial options with patients
Verify insurance benefits and assist with claims processing
Ensure accurate patient records and maintain HIPAA compliance
Handle patient inquiries with professionalism and efficiency
Collaborate with the clinical team to enhance patient experience
Provide administrative support and assist with front office operations
Qualifications
1-2 years of experience in dental administration (Preffered)
Background in luxury or high-end service environments is a plus
Strong knowledge of dental insurance verification and patient coordination
Proficiency in dental management software (Dentrix, Eaglesoft, or similar)
Exceptional communication and customer service skills
Highly organized with the ability to multitask in a fast-paced setting
Professional, polished demeanor with a patient-first mindset
Compensation & Benefits
Salary Range: $25 - $30 per hour (based on experience)
Comprehensive Benefits Package:
Medical, Dental, Vision, and Wellness programs
Life and Retirement benefits
Employee discounts and growth opportunities
Why Join Us?
At Harbor Point Dental Group - Darien, we set the standard for modern, patient-centric dental care. Join a team that values excellence, innovation, and concierge-level service in a sophisticated, high-end practice setting.
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$25-30 hourly 6d ago
Part-Time Scheduling Specialist
Freudigman & Billings LLC
Front desk coordinator job in Westport, CT
Are you a highly organized professional with 5+ years of experience in high-volume scheduling? Do you excel in prioritizing, multitasking, crisis management, and seeing the big picture while maintaining focus on the finer details? Freudigman & Billings is hiring a Part-Time Scheduling Specialist to be a point of contact for clients and instructors, handling scheduling-related tasks in a fast-paced environment.
Expected workload is 20 hours per week: Monday through Friday, 9am to 1pm at our center in Westport, CT. Hourly rate based on experience.
About the Role:
Our Scheduling Specialists are key members of our Client Services team and are responsible for managing high-volume scheduling with precision and efficiency at a bespoke tutoring center in Westport, CT. Our fundamental belief at Freudigman & Billings is that children learn best through supportive relationships. We are dedicated to helping students better understand how they learn and take ownership of that process. Our team provides individualized educational solutions, tailored learning programs, and one-on-one coaching for adolescents and children.
This role focuses primarily on scheduling and rescheduling tasks, requiring strong organizational skills, attention to detail, and the ability to thrive under pressure. While there may be some occasional administrative tasks, 95% of this role involves managing transactional scheduling changes with minimal supervision. The ideal candidate will thrive in a role that is repetitive yet requires high-level thinking, self-direction, and strong executive functioning in a single, high-impact domain.
Candidates with experience managing scheduling in fast-paced, high-demand environments such as concierge medical practices are preferred. Effective time management, attention to detail, decision-making, and the ability to work independently are essential for success in this position.
Core Responsibilities:
Serve as a point of contact for scheduling inquiries from clients and instructors, providing prompt and professional communication.
Manage, prioritize, and delegate scheduling requests from a shared inbox, while utilizing crisis management skills to address high-priority issues as they arise.
Execute high-volume scheduling, including initial scheduling, rescheduling, and resolving conflicts.
Maintain accurate records of scheduling requests and changes using scheduling software and data management tools.
Follow through on cyclical scheduling projects in collaboration with the Director of Client Services.
Stay informed about local school systems, courses, and academic calendars to anticipate and address potential scheduling conflicts.
Handle repetitive scheduling tasks with precision and a proactive approach.
Collaborate with other team members as directed by the Director of Client Services.
Provide general administrative support, including answering phones, welcoming families, and performing office tasks (e.g., photocopying, printing, faxing).
Maintain confidentiality of all student information.
Required Qualifications & Experience:
Education: B.A. or B.S. degree
Experience:
5-7 + years of experience in scheduling, administrative support, or customer service.
Proven ability to manage high-volume tasks, including handling 200+ emails per day.
Proficiency in Google Workspace, scheduling software, and data management tools.
Experience with Mac Computers.
Competency Requirements:
Critical Thinking: Resolve scheduling conflicts efficiently and effectively.
Attention to Detail: Maintain precision and accuracy in scheduling and documentation.
Teamwork: Work collaboratively with Partners, Directors, and Instructors to ensure smooth operations.
Problem-Solving: Develop creative solutions for scheduling challenges.
Communication: Maintain clear, timely communication with all stakeholders.
Big picture: Understanding how a single decision can influence multiple outcomes down the line
Crisis management: Be able to identify an emergency situation and manage through the prioritization and execution of the solution.
Working memory: The ability to recall and differentiate between numerous stakeholders on both a weekly, monthly, and calendar basis
Physical & Environmental Conditions:
Work Hours: Monday to Friday, 9am to 1pm
Location: all work is completed at our center in Westport, CT
Ability to sit or stand at a desk for prolonged periods while working on a computer.
$41k-68k yearly est. 8d ago
Dental Office Front Desk Receptionist
Seung YUB Song DDS LLC
Front desk coordinator job in Norwalk, CT
We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be responsible for managing the frontdesk operations of our dental practice, ensuring a welcoming environment for patients while efficiently handling administrative tasks. This role requires a strong understanding of medical terminology and experience with office management systems, particularly "Dentrix Ascend".
Duties
Greet patients warmly and manage their check-in and check-out processes.
Schedule appointments and manage the dental office calendar effectively.
Handle patient inquiries and provide information regarding services offered.
Maintain accurate patient records and ensure confidentiality in compliance with health information management standards.
Process medical collections and insurance claims, ensuring proper coding and documentation.
Assist with filing and organizing patient files, both electronic and paper-based.
Collaborate with dental staff to ensure smooth office operations and patient flow.
Utilize medical terminology to communicate effectively with patients and healthcare providers.
Qualifications
Previous experience as a Medical Receptionist or in a similar role is preferred.
Familiarity with "Dentrix Ascend" or similar electronic health record systems is a plus.
Knowledge of medical terminology, coding, and health information management practices is essential.
Strong organizational skills with the ability to multitask in a fast-paced environment.
Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
Ability to maintain professionalism while handling sensitive information.
Experience in office management within a healthcare setting is desirable but not mandatory.
Join our team as a Dental Receptionist where you will play a vital role in providing excellent patient care while supporting our dental practice's operations!
Job Types: Full-time, Part-time
Pay: $20.00 - $23.00 per hour (based on experience and room to grow!)
Expected hours: 36 per week
Benefits:
401(k)
401(k) matching
Employee discount
Opportunities for advancement
Paid time off
Retirement plan
Schedule:
Monday to Friday (negotiable)
Experience:
Customer service: 1 year (Preferred)
Medical terminology: 1 year (Preferred)
Computer skills: 1 year (Preferred)
Experience:
Customer service: 1 year (Preferred)
Medical terminology: 1 year (Preferred)
Computer skills: 1 year (Preferred)
Experience:
Customer service: 1 year (Preferred)
Medical terminology: 1 year (Preferred)
Computer skills: 1 year (Preferred)
Ability to Commute:
Norwalk, CT 06854 (Required)
Ability to Relocate:
Norwalk, CT 06854: Relocate before starting work (Required)
Work Location: In person
$20-23 hourly 9d ago
Front Desk Receptionist- PART TIME
Illume Fertility 3.8
Front desk coordinator job in Norwalk, CT
Job Description
Illume Fertility (formerly RMA of CT) specializes in the treatment of infertility, including assisted reproductive technologies (ART) like intrauterine insemination (IUI), in-vitro fertilization (IVF), and pre-implantation genetic testing (PGT). Illume Fertility is Fairfield County's largest fertility clinic and egg donation center and is led by eight board-certified reproductive endocrinologists. Illume Fertility is consistently recognized as an LGBTQ Healthcare Equality Leader and its Integrated Fertility & Wellness program offers holistic support via acupuncture, mental health counseling, support groups and nutritional counseling. lllume Fertility has 5 convenient locations in Norwalk, Danbury, Stamford and Trumbull, CT and Harrison, NY.
Position Overview:
As an Illume FrontDesk Ambassador, you are expected to represent the organization when patients come into our offices, to be able to articulate the vision and mission, to promote our services when appropriate, and detect opportunities to improve the patient's experience for the patient's convenience and to help the growth of the practice. The position supports the organization's efforts by carrying out a warm and effective welcoming process, providing premier customer service, and compliance of procedure and policies.
Duties and Responsibilities:
Answers phones and triage calls
Update patient insurance and demographics in all system i.e., (Athena, Azalea, and RESource).
Collect and document patient chart items (consent, license, insurance, facesheet, picture).
Schedule patient appointments and alert appropriate team members.
Order office supplies and manage presentation of the frontdesk and waiting room.
Effectively sign in patients and alert appropriate departments of patient's arrival.
Process payments (patient balances, copays, vitamin purchases).
Actively participate in monthly FrontDesk Department meetings.
Responsible for Faxes, Medical Records.
Confirm Patient Appointments.
Qualifications
Proficiency in verbal communication in English and understanding of basic written English.
Demonstrated ability to work effectively in a team environment.
Demonstrated problem solving skills in a complex environment.
Demonstrated effective interpersonal relationship and customer service skills.
Good organizational and time management skills
Education & Experience
High School diploma or equivalent required
Previous experience in customer or patient service required
Immunization:
Staff member must meet immunizations requirements as stated in the Illume Fertility immunization policy.
TB inoculation
Flu vaccine
Others as they become required
Benefits (if applicable):
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance
To learn more about us, please visit our website at Award-Winning Fertility Care in CT & NY | Illume Fertility
Tuesday-Saturday
20 hours/week
$33k-38k yearly est. 27d ago
Medical Front Desk Receptionist - Part Time
A.R. Mazzotta Employment Specialists
Front desk coordinator job in Deep River, CT
Medical FrontDesk Receptionist - Part-Time (Contract-to-Hire) Deep River, CT | $20/hour | Medical Office | Patient Services We are partnering with a well-established medical practice in the Deep River, CT area to hire a Part-Time Medical FrontDesk Receptionist for a contract-to-hire opportunity. This role is ideal for someone who enjoys working with patients, managing schedules, and supporting daily front office operations in a healthcare setting.
Schedule
Tuesday, Wednesday & Thursday: 8:45 AM - 5:00 PM
Office opens at 9:00 AM; staff arrive early for daily preparation
Optional additional hours on Monday and Friday may become available after training
Key Responsibilities
Greet patients and manage frontdesk check-in and check-out
Answer and route incoming phone calls professionally
Schedule appointments and manage provider calendars
Assist patients with basic insurance and billing questions
Maintain accurate, confidential patient records (HIPAA compliance)
Provide general administrative and clerical support to the office
Qualifications
Previous experience as a Medical Receptionist, Medical FrontDesk Associate, or Administrative Assistant preferred
Comfortable interacting with patients in person and by phone
Strong organizational, multitasking, and communication skills
Basic knowledge of medical insurance, billing, or EHR systems is a plus
Reliable, professional, and customer service-focused
Why Apply?
Part-time hours with potential for long-term employment
Friendly, professional medical office environment
Consistent weekday schedule
Great opportunity for someone seeking work-life balance in healthcare administration
Interested? Apply today by submitting your resume for immediate consideration.
A.R. Mazzotta is an equal opportunity employer. It is the policy of A.R. Mazzotta to employ, recruit, hire, train and promote individuals without regard to race, color, religious creed, sex, national origin, age, marital status, present or past history of mental disability, intellectual disability, learning disability, or physical disability, religion, political affiliation or belief, pregnancy, ancestry, veteran status, sexual orientation, gender identity or expression or any other status protected by federal, state, or local laws.
#E2
$20 hourly 8d ago
Medical Front Desk Receptionist - Part Time
A.R. Mazzotta
Front desk coordinator job in Deep River, CT
Job DescriptionMedical FrontDesk Receptionist - Part-Time (Contract-to-Hire) Deep River, CT | $20/hour | Medical Office | Patient Services We are partnering with a well-established medical practice in the Deep River, CT area to hire a Part-Time Medical FrontDesk Receptionist for a contract-to-hire opportunity. This role is ideal for someone who enjoys working with patients, managing schedules, and supporting daily front office operations in a healthcare setting.
Schedule
Tuesday, Wednesday & Thursday: 8:45 AM - 5:00 PM
Office opens at 9:00 AM; staff arrive early for daily preparation
Optional additional hours on Monday and Friday may become available after training
Key Responsibilities
Greet patients and manage frontdesk check-in and check-out
Answer and route incoming phone calls professionally
Schedule appointments and manage provider calendars
Assist patients with basic insurance and billing questions
Maintain accurate, confidential patient records (HIPAA compliance)
Provide general administrative and clerical support to the office
Qualifications
Previous experience as a Medical Receptionist, Medical FrontDesk Associate, or Administrative Assistant preferred
Comfortable interacting with patients in person and by phone
Strong organizational, multitasking, and communication skills
Basic knowledge of medical insurance, billing, or EHR systems is a plus
Reliable, professional, and customer service-focused
Why Apply?
Part-time hours with potential for long-term employment
Friendly, professional medical office environment
Consistent weekday schedule
Great opportunity for someone seeking work-life balance in healthcare administration
Interested? Apply today by submitting your resume for immediate consideration.
A.R. Mazzotta is an equal opportunity employer. It is the policy of A.R. Mazzotta to employ, recruit, hire, train and promote individuals without regard to race, color, religious creed, sex, national origin, age, marital status, present or past history of mental disability, intellectual disability, learning disability, or physical disability, religion, political affiliation or belief, pregnancy, ancestry, veteran status, sexual orientation, gender identity or expression or any other status protected by federal, state, or local laws.
#E2
$20 hourly 19d ago
Front Desk Receptionist
Refocus Management Services 3.4
Front desk coordinator job in Meriden, CT
****Travel between our Meriden/Bloomfield office is required
We are an established multi-specialty Ophthalmology group looking for an experienced ophthalmic technician. Technicians must be compassionate, detail-oriented team players with great people skills and a desire to grow in a friendly practice. As the Ophthalmic Technician your primary job function is to work with the ophthalmologist to provide exceptional patient care by gathering all patient information necessary to complete a proper diagnosis. You will perform the initial patient examinations, ophthalmic testing procedures as well as assist the physician as directed. Your top priority will be to ensure the patient receives the highest level of care as our main goal is to make the patient experience as exemplary as possible.
Job Responsibilities:
· Interview patients and document ocular and medical histories
· Perform preliminary testing ie: visual acuity, pupillary responses, confrontation visual fields, motility, stereopsis, color vision, angle assessment, refractometry and applanation tonometry, automated keratometry and lensometry.
· Perform diagnostic testing including automated perimetry, OCT, IOL Master, A-scan and ophthalmic photography, corneal topography, Pentacam.
· Assist in minor surgery procedures, laser surgery and crosslinking.
· Monitor and facilitate patient flow in the clinic and in the imaging rooms, working collaboratively with other clinical staff.
· Administer eye drops as required by the physician. (Certification Required)
· EMR scribing and electronic medication refills.
· Perform clinical and administrative duties as directed
· Provide support to triage department as needed.
· Provide support to surgical coordination department as needed.
Schedule:
M-F 8:30am 5:00pm (sometimes later depending on when the last patient leaves, candidate must be flexible.)
Minimum Qualifications:
High School Diploma or equivalent required.
Preferred Qualifications:
Certified Ophthalmic Assistant/Technician/Scribe Certification
Special Skills:
Ability to work well with others
Reliable, punctual and dependable.
Excellent communication skills
Data entry and typing skills
Ability to work in a fast paced environment
Exceptional customer service skills
Proven experience as an Ophthalmic Technician
Knowledge of medical office procedures.
We offer an excellent benefit package including a generous PTO program, 401k with a 4% company match, Medical, Dental and Vision insurance, Company paid STD, LTD and Life insurance.
$35k-43k yearly est. 60d+ ago
Front Desk Receptionist- PART TIME
The Fertility Partners Us
Front desk coordinator job in Norwalk, CT
Illume Fertility (formerly RMA of CT) specializes in the treatment of infertility, including assisted reproductive technologies (ART) like intrauterine insemination (IUI), in-vitro fertilization (IVF), and pre-implantation genetic testing (PGT). Illume Fertility is Fairfield County's largest fertility clinic and egg donation center and is led by eight board-certified reproductive endocrinologists. Illume Fertility is consistently recognized as an LGBTQ Healthcare Equality Leader and its Integrated Fertility & Wellness program offers holistic support via acupuncture, mental health counseling, support groups and nutritional counseling. lllume Fertility has 5 convenient locations in Norwalk, Danbury, Stamford and Trumbull, CT and Harrison, NY.
Position Overview:
As an Illume FrontDesk Ambassador, you are expected to represent the organization when patients come into our offices, to be able to articulate the vision and mission, to promote our services when appropriate, and detect opportunities to improve the patient's experience for the patient's convenience and to help the growth of the practice. The position supports the organization's efforts by carrying out a warm and effective welcoming process, providing premier customer service, and compliance of procedure and policies.
Duties and Responsibilities:
Answers phones and triage calls
Update patient insurance and demographics in all system i.e., (Athena, Azalea, and RESource).
Collect and document patient chart items (consent, license, insurance, facesheet, picture).
Schedule patient appointments and alert appropriate team members.
Order office supplies and manage presentation of the frontdesk and waiting room.
Effectively sign in patients and alert appropriate departments of patient's arrival.
Process payments (patient balances, copays, vitamin purchases).
Actively participate in monthly FrontDesk Department meetings.
Responsible for Faxes, Medical Records.
Confirm Patient Appointments.
Qualifications
Proficiency in verbal communication in English and understanding of basic written English.
Demonstrated ability to work effectively in a team environment.
Demonstrated problem solving skills in a complex environment.
Demonstrated effective interpersonal relationship and customer service skills.
Good organizational and time management skills
Education & Experience
High School diploma or equivalent required
Previous experience in customer or patient service required
Immunization:
Staff member must meet immunizations requirements as stated in the Illume Fertility immunization policy.
TB inoculation
Flu vaccine
Others as they become required
Benefits (if applicable):
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance
To learn more about us, please visit our website at Award-Winning Fertility Care in CT & NY | Illume Fertility
Tuesday-Saturday
20 hours/week
$31k-40k yearly est. Auto-Apply 60d+ ago
Maitre D' / Front Desk Receptionist
Squeeze Massage
Front desk coordinator job in Westport, CT
Job Description
We're Squeeze, a feel-good company, from the Founders of Drybar.
A bit about us: Squeeze was designed to revolutionize the massage experience, from our forward-thinking technology to our dedication to team member experience. We are focused on the human side of business, and we work to foster an inclusive environment, where everyone can shine bright. It's so important that we've made it our company mission to be the best part of our guests' and team members' day.
Our revolutionary app-based booking and payment platform makes scheduling, paying, tipping, and rating easy, breezy, Squeezy. Similar to Postmates and Uber, after a Squeeze massage, instead of dealing with a clunky, stressful checkout process, our guests simply float out with the ability to tip and rate their therapist at their leisure post-massage. Personalized services allow guests to select massage preferences as well as control in-room settings from lighting to sound, all in a beautifully designed space. It's a completely fresh approach to a way better massage experience.
THE PERKS
Competitive hourly rate
Health benefits (including vision & dental) and 1-week paid vacation for our employees who work just 32 hours or more. That's as few as 4 shifts per week!
Paid Sick Leave
1 free Mid Squeeze (50-minute massage) a month
At Squeeze, all add-ons are complimentary. That means no quotas or upselling!
Annual performance raises ($1/year)
Flexible schedules
Responsive, empathetic, and understanding Management providing on-site leadership
A revolutionary, feel-good culture (including snacks to keep you fueled, points from peers redeemable for gift cards, and branded swag)
Quarterly paid training: we bring in an outside speaker to train on everything from mindfulness meditation to personal finance, all in the interest of helping our team members grow
Nurturing, supportive environment, no matter where you're at in your career
Leadership and career advancement opportunities in management and training
Team-building offsites
Feel-good partnership with Canine Companions (for every membership sold, we donate a day of canine support to a person with a disability)
401k for full time, eligible team members
ABOUT YOU
You are experienced in managing front-of-house operations for high-volume retail service businesses, exceptional with technology, and acutely aware of your surroundings.
You are obsessed with over-the-top, first-class guest service and thrive in ensuring an amazing experience for anyone and everyone who walks through your doors.
Words that describe you include: energetic and detail-oriented. You have a hospitality orientation, are gracious and patient, and warm in nature with strong communication skills.
Beyond ensuring an amazing experience, you are eager to join a guest-first brand dedicated to transforming the massage experience for our guests, as well as for you and your future.
You are passionate about all things health and wellness and wholeheartedly believe in the benefits of massage for a balanced lifestyle.
You can't help but grow and are constantly striving to be your best self, and you're excited to leap into a rewarding adventure with Squeeze.
YOUR RESPONSIBILITIES AT SQUEEZE
Check in and greet guests with a warm and friendly welcome
Provide over-the-top, exceptional guest service
Ensure front of house and guest lounge is maintained to Squeeze standards
Expert at all things app-related! Squeeze's experience is digital end-to-end, so you'll assist guests with downloading our app, setting up their account, booking appointments, becoming a member, completing their appointment, and so much more
Resolve guest issues in the shop
EXPERIENCE REQUIREMENTS
1+ year in retail, preferably technology or front-desk, service-related experience
Proven track record in delivering an exceptional guest experience
Excellent problem solving and troubleshooting skills
Strong communication and multi-tasking skills
Experience with Zendesk preferred
Enough from us though, let our team tell you why Squeeze is a 5-star employer on Glassdoor and why 96% of our team would recommend us as a great place to work:
“Leadership here is fantastic. I rave about it to people. If you have a concern, you feel listened to, if you need help, you get help.” - Alex
“The space is amazing. They definitely thought of everything to make our jobs easier. I also love the flexible shifts.“ - Caitlyn
“I think it's wonderful that a company in our industry is offering health benefits, sick pay, vacation, free massages. Those are all things you don't find anywhere else.” - Paulina
“We have this thing called “Pats on the Back,” which lets us reward our teammates with points they can redeem for gift cards or donate to charity. It's a feel-good culture.” - Clinton
Meet Your Manager: Bella Criscuolo
"Hello! I'm Bella Criscuolo, the General Manager of Squeeze Westport! My journey through management, sales, and customer service has deepened my love for people, a passion I balance with time spent traveling and enjoying life with family and friends. My management style is centered around creating an equal and fair workspace where everyone feels comfortable and supported, with a clear grasp of our goals. Inspired by Martin Luther King Jr., I strive to lead with fairness and a focus on the well-being of my team, ensuring everyone is checked in on daily and that their mental and physical health is prioritized.
Our shop's culture can be summed up in three words: welcoming, enjoyable, and personable. My teams see me as a positive, easy-to-talk-to leader who is efficient, timely, and fair. When not working, I love exploring new places, each offering unique and fulfilling experiences, and my favorite TV show is 'Gilmore Girls.' If I were a dog, I'd be a French Bulldog-having always shared a special bond with them. And my perfect entrance music? 'We are Family' by Sister Sledge, reflecting the tight-knit, supportive atmosphere I cultivate in our team."
I acknowledge that I am applying for employment with an independently owned and operated Squeeze Franchise, a separate company and employer from Squeeze Corporate and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees, including and without limitation: hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Any questions about my application or the hiring process must be directed to the locally owned and operated Squeeze franchisee.
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$31k-40k yearly est. 25d ago
Front desk - Medical Receptionist
Refocus Eye Health
Front desk coordinator job in Danbury, CT
Job DescriptionDescription:
Join Our Dynamic Medical Team as a Medical Group FrontDesk Representative!
Are you a friendly, organized, and tech-savvy professional looking to make a real difference in patient care? We are an established multi-specialty Ophthalmology group seeking a motivated FrontDesk Representative to be the welcoming face of our busy practice. You'll play a crucial role in ensuring a smooth and efficient patient experience.
Your Impact:
Be the patient's first point of contact: Greet patients warmly, manage check-ins/check-outs, and answer their questions with clarity and compassion.
Masterful scheduling & coordination: Efficiently schedule appointments, manage provider schedules, and keep our workflow running smoothly.
Expert communication & organization: Answer calls, manage messages, verify patient information, and maintain accurate records.
Financial accuracy: Collect co-pays, verify insurance eligibility, and ensure accurate daily financial reporting.
Problem solving & patient advocacy: Address patient concerns, escalate issues as needed, and ensure a positive experience.
Team collaboration: Work seamlessly with providers, clinical and administrative staff, and external partners.
What You'll Bring/Requirements:
Reliability, a positive attitude, and excellent teamwork skills.
Strong communication and interpersonal abilities.
Proficiency in data entry and computer skills.
Ability to thrive in a fast-paced environment.
Exceptional customer service skills.
Proven experience in a medical administrative role, with knowledge of medical terminology and office procedures.
Must hold a high school diploma or equivalent.
Bonus Points:
Prior experience in ophthalmology.
Familiarity with Electronic Medical Records (EMR).
Perks & Benefits:
Competitive 401(k) with matching.
Comprehensive health, dental, and vision insurance.
Disability and life insurance.
Flexible spending account.
Generous paid time off.
Important Details:
Must be able to travel to multiple locations (if applicable).
Availability for evenings and weekend rotations (if applicable - varies by practice).
Ability to handle a high-volume practice.
This position is in person.
We Care: We prioritize patients, colleagues, and families with compassionate, leading care and treat all with dignity and respect.
We Collaborate: We work together with patients, seeking diverse input to share and grow innovative ideas.
We Elevate: Committed to excellence, we exceed expectations by delivering leading eye care research, innovation, education, and outreach.
Refocus is an equal opportunity employer and we value diversity.
Requirements:
$31k-40k yearly est. 21d ago
Front Desk Coordinator - Part-Time
The Joint Chiropractic 4.4
Front desk coordinator job in Stamford, CT
FrontDeskCoordinator - Part-Time
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
Greet and check in patients, providing a friendly and professional first impression
Manage the flow of patients through the clinic in a timely, organized manner
Present and sell wellness plans and membership packages confidently and accurately
Support the clinic's sales goals by converting new and returning patients into members
Answer phone calls and assist with appointment scheduling and patient inquiries
Re-engage inactive members and maintain up-to-date patient records using POS software
Assist with clinic marketing efforts and community outreach
Maintain a clean, organized frontdesk and clinic environment
Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
High school diploma or equivalent required
Minimum one year of customer service and sales experience preferred
Strong phone, computer, and multitasking skills
Energetic, motivated, and confident in a goal-driven environment
Positive attitude with a team-oriented mindset
Must be able to stand/sit for long periods and lift up to 50 pounds
Office management or marketing experience is a plus
Schedule
This role requires flexibility with the potential to work various days, Monday - Saturday, and evenings.
Compensation and Benefits
Starting pay: $18 - $20 per hour + BONUS
Opportunities for career growth within The Joint network
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
$18-20 hourly Auto-Apply 60d+ ago
Front Desk Receptionist
My Business Platform
Front desk coordinator job in Darien, CT
Patient Care Coordinator
Harbor Point Dental Group - Darien, CT
Full-Time | In-Office | Monday - Friday | 8:00 AM - 4:00 PM (Tuesday Hours: 11:00 AM - 7:00 PM)
About Us
Harbor Point Dental Group in Darien, CT is a high-end, modern dental practice offering concierge-style dental care in a luxurious, patient-focused environment. We specialize in fee-for-service and insurance participation, delivering top-tier dental care with a personalized approach. Our practice is designed for comfort, efficiency, and innovation, ensuring a seamless experience for both patients and staff.
Position Overview
We are seeking a Patient Care Coordinator to be the welcoming face of our Darien, CT location. This role is essential to providing a high-end patient experience, managing front office operations, and ensuring smooth scheduling and financial coordination. The ideal candidate has strong communication skills, a polished, professional demeanor, and a passion for providing exceptional service in an upscale environment.
Key Responsibilities
Greet and assist patients with concierge-level service upon arrival
Manage appointment scheduling, confirmations, and follow-ups
Coordinate treatment plans and discuss financial options with patients
Verify insurance benefits and assist with claims processing
Ensure accurate patient records and maintain HIPAA compliance
Handle patient inquiries with professionalism and efficiency
Collaborate with the clinical team to enhance patient experience
Provide administrative support and assist with front office operations
Qualifications
1-2 years of experience in dental administration (Preffered)
Background in luxury or high-end service environments is a plus
Strong knowledge of dental insurance verification and patient coordination
Proficiency in dental management software (Dentrix, Eaglesoft, or similar)
Exceptional communication and customer service skills
Highly organized with the ability to multitask in a fast-paced setting
Professional, polished demeanor with a patient-first mindset
Compensation & Benefits
Salary Range: $25 - $30 per hour (based on experience)
Comprehensive Benefits Package:
Medical, Dental, Vision, and Wellness programs
Life and Retirement benefits
Employee discounts and growth opportunities
Why Join Us?
At Harbor Point Dental Group - Darien, we set the standard for modern, patient-centric dental care. Join a team that values excellence, innovation, and concierge-level service in a sophisticated, high-end practice setting.
$25-30 hourly Auto-Apply 60d+ ago
Part-Time Scheduling Specialist
Freudigman & Billings LLC
Front desk coordinator job in Westport, CT
Job DescriptionSalary: Hourly based on experience
Are you a highly organized professional with 5+ years of experience in high-volume scheduling? Do you excel in prioritizing, multitasking, crisis management, and seeing the big picture while maintaining focus on the finer details? Freudigman & Billings is hiring a Part-Time Scheduling Specialist to be a point of contact for clients and instructors, handling scheduling-related tasks in a fast-paced environment.
Expected workload is 20 hours per week: Monday through Friday, 9am to 1pm at our center in Westport, CT. Hourly rate based on experience.
About the Role:
Our Scheduling Specialists are key members of our Client Services team and are responsible for managing high-volume scheduling with precision and efficiency at a bespoke tutoring center in Westport, CT. Our fundamental belief at Freudigman & Billings is that children learn best through supportive relationships. We are dedicated to helping students better understand how they learn and take ownership of that process. Our team provides individualized educational solutions, tailored learning programs, and one-on-one coaching for adolescents and children.
This role focuses primarily on scheduling and rescheduling tasks, requiring strong organizational skills, attention to detail, and the ability to thrive under pressure. While there may be some occasional administrative tasks, 95% of this role involves managing transactional scheduling changes with minimal supervision. The ideal candidate will thrive in a role that is repetitive yet requires high-level thinking, self-direction, and strong executive functioning in a single, high-impact domain.
Candidates with experience managing scheduling in fast-paced, high-demand environments such as concierge medical practices are preferred. Effective time management, attention to detail, decision-making, and the ability to work independently are essential for success in this position.
Core Responsibilities:
Serve as a point of contact for scheduling inquiries from clients and instructors, providing prompt and professional communication.
Manage, prioritize, and delegate scheduling requests from a shared inbox, while utilizing crisis management skills to address high-priority issues as they arise.
Execute high-volume scheduling, including initial scheduling, rescheduling, and resolving conflicts.
Maintain accurate records of scheduling requests and changes using scheduling software and data management tools.
Follow through on cyclical scheduling projects in collaboration with the Director of Client Services.
Stay informed about local school systems, courses, and academic calendars to anticipate and address potential scheduling conflicts.
Handle repetitive scheduling tasks with precision and a proactive approach.
Collaborate with other team members as directed by the Director of Client Services.
Provide general administrative support, including answering phones, welcoming families, and performing office tasks (e.g., photocopying, printing, faxing).
Maintain confidentiality of all student information.
Required Qualifications & Experience:
Education: B.A. or B.S. degree
Experience:
5-7 + years of experience in scheduling, administrative support, or customer service.
Proven ability to manage high-volume tasks, including handling 200+ emails per day.
Proficiency in Google Workspace, scheduling software, and data management tools.
Experience with Mac Computers.
Competency Requirements:
Critical Thinking: Resolve scheduling conflicts efficiently and effectively.
Attention to Detail: Maintain precision and accuracy in scheduling and documentation.
Teamwork: Work collaboratively with Partners, Directors, and Instructors to ensure smooth operations.
Problem-Solving: Develop creative solutions for scheduling challenges.
Communication: Maintain clear, timely communication with all stakeholders.
Big picture:Understanding how a single decision can influence multiple outcomes down the line
Crisis management:Be able to identify an emergency situation and manage through the prioritization and execution of the solution.
Working memory:The ability to recall and differentiate between numerous stakeholders on both a weekly, monthly, and calendar basis
Physical & Environmental Conditions:
Work Hours: Monday to Friday, 9am to 1pm
Location: all work is completed at our center in Westport, CT
Ability to sit or stand at a desk for prolonged periods while working on a computer.
$41k-68k yearly est. 8d ago
Maitre D' / Front Desk Receptionist
Squeeze Massage
Front desk coordinator job in Westport, CT
We're Squeeze, a feel-good company, from the Founders of Drybar.
A bit about us: Squeeze was designed to revolutionize the massage experience, from our forward-thinking technology to our dedication to team member experience. We are focused on the human side of business, and we work to foster an inclusive environment, where everyone can shine bright. It's so important that we've made it our company mission to be the best part of our guests' and team members' day.
Our revolutionary app-based booking and payment platform makes scheduling, paying, tipping, and rating easy, breezy, Squeezy. Similar to Postmates and Uber, after a Squeeze massage, instead of dealing with a clunky, stressful checkout process, our guests simply float out with the ability to tip and rate their therapist at their leisure post-massage. Personalized services allow guests to select massage preferences as well as control in-room settings from lighting to sound, all in a beautifully designed space. It's a completely fresh approach to a way better massage experience.
THE PERKS
Competitive hourly rate
Health benefits (including vision & dental) and 1-week paid vacation for our employees who work just 32 hours or more. That's as few as 4 shifts per week!
Paid Sick Leave
1 free Mid Squeeze (50-minute massage) a month
At Squeeze, all add-ons are complimentary. That means no quotas or upselling!
Annual performance raises ($1/year)
Flexible schedules
Responsive, empathetic, and understanding Management providing on-site leadership
A revolutionary, feel-good culture (including snacks to keep you fueled, points from peers redeemable for gift cards, and branded swag)
Quarterly paid training: we bring in an outside speaker to train on everything from mindfulness meditation to personal finance, all in the interest of helping our team members grow
Nurturing, supportive environment, no matter where you're at in your career
Leadership and career advancement opportunities in management and training
Team-building offsites
Feel-good partnership with Canine Companions (for every membership sold, we donate a day of canine support to a person with a disability)
401k for full time, eligible team members
ABOUT YOU
You are experienced in managing front-of-house operations for high-volume retail service businesses, exceptional with technology, and acutely aware of your surroundings.
You are obsessed with over-the-top, first-class guest service and thrive in ensuring an amazing experience for anyone and everyone who walks through your doors.
Words that describe you include: energetic and detail-oriented. You have a hospitality orientation, are gracious and patient, and warm in nature with strong communication skills.
Beyond ensuring an amazing experience, you are eager to join a guest-first brand dedicated to transforming the massage experience for our guests, as well as for you and your future.
You are passionate about all things health and wellness and wholeheartedly believe in the benefits of massage for a balanced lifestyle.
You can't help but grow and are constantly striving to be your best self, and you're excited to leap into a rewarding adventure with Squeeze.
YOUR RESPONSIBILITIES AT SQUEEZE
Check in and greet guests with a warm and friendly welcome
Provide over-the-top, exceptional guest service
Ensure front of house and guest lounge is maintained to Squeeze standards
Expert at all things app-related! Squeeze's experience is digital end-to-end, so you'll assist guests with downloading our app, setting up their account, booking appointments, becoming a member, completing their appointment, and so much more
Resolve guest issues in the shop
EXPERIENCE REQUIREMENTS
1+ year in retail, preferably technology or front-desk, service-related experience
Proven track record in delivering an exceptional guest experience
Excellent problem solving and troubleshooting skills
Strong communication and multi-tasking skills
Experience with Zendesk preferred
Enough from us though, let our team tell you why Squeeze is a 5-star employer on Glassdoor and why 96% of our team would recommend us as a great place to work:
“Leadership here is fantastic. I rave about it to people. If you have a concern, you feel listened to, if you need help, you get help.” - Alex
“The space is amazing. They definitely thought of everything to make our jobs easier. I also love the flexible shifts.“ - Caitlyn
“I think it's wonderful that a company in our industry is offering health benefits, sick pay, vacation, free massages. Those are all things you don't find anywhere else.” - Paulina
“We have this thing called “Pats on the Back,” which lets us reward our teammates with points they can redeem for gift cards or donate to charity. It's a feel-good culture.” - Clinton
Meet Your Manager: Bella Criscuolo
"Hello! I'm Bella Criscuolo, the General Manager of Squeeze Westport! My journey through management, sales, and customer service has deepened my love for people, a passion I balance with time spent traveling and enjoying life with family and friends. My management style is centered around creating an equal and fair workspace where everyone feels comfortable and supported, with a clear grasp of our goals. Inspired by Martin Luther King Jr., I strive to lead with fairness and a focus on the well-being of my team, ensuring everyone is checked in on daily and that their mental and physical health is prioritized.
Our shop's culture can be summed up in three words: welcoming, enjoyable, and personable. My teams see me as a positive, easy-to-talk-to leader who is efficient, timely, and fair. When not working, I love exploring new places, each offering unique and fulfilling experiences, and my favorite TV show is 'Gilmore Girls.' If I were a dog, I'd be a French Bulldog-having always shared a special bond with them. And my perfect entrance music? 'We are Family' by Sister Sledge, reflecting the tight-knit, supportive atmosphere I cultivate in our team."
I acknowledge that I am applying for employment with an independently owned and operated Squeeze Franchise, a separate company and employer from Squeeze Corporate and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees, including and without limitation: hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Any questions about my application or the hiring process must be directed to the locally owned and operated Squeeze franchisee.
$31k-40k yearly est. Auto-Apply 60d+ ago
Front desk - Medical Receptionist
Refocus Eye Health
Front desk coordinator job in Danbury, CT
Full-time Description
Join Our Dynamic Medical Team as a Medical Group FrontDesk Representative!
Are you a friendly, organized, and tech-savvy professional looking to make a real difference in patient care? We are an established multi-specialty Ophthalmology group seeking a motivated FrontDesk Representative to be the welcoming face of our busy practice. You'll play a crucial role in ensuring a smooth and efficient patient experience.
Your Impact:
Be the patient's first point of contact: Greet patients warmly, manage check-ins/check-outs, and answer their questions with clarity and compassion.
Masterful scheduling & coordination: Efficiently schedule appointments, manage provider schedules, and keep our workflow running smoothly.
Expert communication & organization: Answer calls, manage messages, verify patient information, and maintain accurate records.
Financial accuracy: Collect co-pays, verify insurance eligibility, and ensure accurate daily financial reporting.
Problem solving & patient advocacy: Address patient concerns, escalate issues as needed, and ensure a positive experience.
Team collaboration: Work seamlessly with providers, clinical and administrative staff, and external partners.
What You'll Bring/Requirements:
Reliability, a positive attitude, and excellent teamwork skills.
Strong communication and interpersonal abilities.
Proficiency in data entry and computer skills.
Ability to thrive in a fast-paced environment.
Exceptional customer service skills.
Proven experience in a medical administrative role, with knowledge of medical terminology and office procedures.
Must hold a high school diploma or equivalent.
Bonus Points:
Prior experience in ophthalmology.
Familiarity with Electronic Medical Records (EMR).
Perks & Benefits:
Competitive 401(k) with matching.
Comprehensive health, dental, and vision insurance.
Disability and life insurance.
Flexible spending account.
Generous paid time off.
Important Details:
Must be able to travel to multiple locations (if applicable).
Availability for evenings and weekend rotations (if applicable - varies by practice).
Ability to handle a high-volume practice.
This position is in person.
We Care: We prioritize patients, colleagues, and families with compassionate, leading care and treat all with dignity and respect.
We Collaborate: We work together with patients, seeking diverse input to share and grow innovative ideas.
We Elevate: Committed to excellence, we exceed expectations by delivering leading eye care research, innovation, education, and outreach.
Refocus is an equal opportunity employer and we value diversity.
$31k-40k yearly est. 20d ago
Front Desk Coordinator (Sales-Driven, Customer-Facing)
The Joint Chiropractic 4.4
Front desk coordinator job in Groton, CT
The Joint Chiropractic - Groton, CT
Pay: $18-$22/hour base + commission bonuses Schedule: Full-time or Part-time Clinic hours typically 10am-7pm (evenings and weekends required)
Our Mission
At The Joint Chiropractic, our mission is simple: make routine chiropractic care affordable, convenient, and accessible so more people can feel and move better every day.
Wellness Coordinators play a direct role in that mission by helping patients understand their options and commit to consistent care that delivers results.
About the Role
The Wellness Coordinator is a front-line sales and customer experience role. You are the first and last impression of the clinic and play a direct role in driving revenue through membership sales.
This is not a passive frontdesk job. It is a goal-driven sales position in a fast-paced retail wellness environment.
If you are loud, outgoing, confident, and comfortable asking for the sale, this role may be a great fit. If you are uncomfortable being measured by performance, this is not the role for you.
This role is best suited for individuals who are energized by constant interaction and naturally enjoy talking to people all day.
Core Responsibilities
Build immediate rapport with members and prospective patients; make every person feel welcomed, seen, and comfortable the moment they walk in
Naturally carry conversations with ease, warmth, and confidence in a retail environment
Engage patients proactively rather than waiting to be approached
Educate patients on chiropractic care, visit options, and memberships in clear, relatable language
Confidently present pricing and ask for commitment
Convert new patients into recurring members
Follow established sales scripts while sounding natural and conversational
Answer phones, schedule visits, and process payments accurately
Maintain accurate records in the clinic computer system
Support smooth clinic flow and daily operations
Participate in opening and closing procedures to ensure the clinic is ready for patients
Maintain a clean, organized, and professional clinic environment, including light cleaning of common areas and restrooms as needed
Performance Expectations
This is a sales-driven role. Continued employment is contingent upon meeting performance expectations after training.
Core Metrics (measured weekly and monthly):
Membership conversion rate: Target 60-70% of new patients
Monthly membership sales:
Full-time: 40-60 new memberships
Part-time: Prorated based on hours worked
Top performers earn additional commission and advancement opportunities.
Required Qualifications
Proven sales experience (retail, fitness, wellness, hospitality, or service-based sales)
Naturally loud, outgoing, and socially confident - this energy must come naturally
Comfortable initiating conversations and speaking clearly and confidently to strangers throughout the day
Able to memorize scripts and deliver them conversationally
Strong computer skills and ability to learn new systems quickly
Comfortable making outbound sales and follow-up calls
Reliable, punctual, and professional
Willing to accept coaching, feedback, and accountability
Preferred Qualifications
Bilingual English/Spanish highly preferred
Background in fitness, wellness, or healthcare
Experience with membership or recurring billing models
CRM or EMR system experience
Basic knowledge of anatomy or wellness concepts
Professional Standards
Business professional dress code required
Clean, polished, and professional appearance at all times
Ability to stand and remain engaged for full shifts
Fast-paced, high-energy customer interaction throughout the day
Compensation & Benefits
$18-$22/hour base pay
Commission-based bonuses tied to performance
Full-time benefits include:
Health Reimbursement Arrangement (HRA)
Paid holidays
Paid time off (PTO)
Growth Opportunity
High performers may advance into:
Senior Wellness Coordinator
Lead FrontDesk / Operations support
Future clinic leadership roles
You are applying to work with a franchisee of The Joint Chiropractic. If hired, the franchisee will be your only employer.