Front desk coordinator jobs in Cupertino, CA - 899 jobs
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Front Desk Coordinator
Front Office Coordinator
Medical Staff Coordinator
Front Desk Receptionist
Patient Service Representative
Patient Advocate
Scheduling Specialist
Patient Administration Specialist
Medical Office Administrator
Scheduling Coordinator
Receptionist
Front Desk Coordinator
South Bay Construction 4.0
Front desk coordinator job in Campbell, CA
FrontDesk
· Front Office Upkeep - keep lobby / common areas welcoming, tidy and organized
· Answer phones, greet and direct guests
· Maintain payment pick-up file, manual check distribution
· General office communications
· Receive and sort mail and currier deliveries
· Maintain and organize Mail Room supplies
· Maintain postage machine
· Holiday decoration of the frontdesk / lobby and common areas
Facility
· Coordination and communication with Office Vendors - janitorial, electrician, plumbers, plant vendor, etc. for all maintenance needs
· General Office Maintenance of lobby / common areas / conference rooms, kitchen breakroom and post events
· Upkeep, stocking, and organizing of all general areas including lobby / common areas / conference rooms, kitchen breakroom and post events
o storage closet, back warehouse refrigerators, restrooms, gym, showers, vacant offices and cubes)
· Office Equipment - printers, plotters, etc.
o Service calls, maintenance of paper and toner, minor troubleshooting
o Correspondence with vendors
· Conference Rooms
o Manage Reservations
o Upkeep and maintenance of supplies
o Set-up audio visual for meetings as needed
o Troubleshoot laptop/tv with IT
o Order catering when needed and set up food/drinks neatly and professionally
· Office Supplies
o Ordering, stocking, and organizing
· New Hire Setup
o Set-up cubes, desk/offices
· Manage online ordering accounts
Breakroom
· Upkeep of overall appearance of the kitchen, bar, lunch tables, and lounge areas
· Manage inventory, organization of orders with Costco and Safeway for company provided food and paper goods
· Kitchen Equipment troubleshooting or vendor scheduling for maintenance needs
· Set-up assistance for all events or scheduled meetings
Other - As Needed
· Assist with corporate event planning and setup
· Pick up catering and set up food/drinks
· Office decoration for events or holidays
· Assist with misc. tasks from office management
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Retirement plan
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Education:
Bachelor's (Required)
Work Location: In person
$50k-60k yearly 3d ago
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Front Desk Receptionist
Career Group 4.4
Front desk coordinator job in San Francisco, CA
A reputable investment firm is seeking a FrontDesk Receptionist to support day-to-day office operations at their San Francisco, Presidio location. This role is ideal for a professional who is organized, personable, and thrives in a dynamic, fast-paced environment. Excellent opportunity to join a respected firm and gain exposure to the finance industry!
***This is a temporary opportunity, currently scheduled for 1 month with potential extension up to 3 months, based in San Francisco, CA.
Responsibilities
Manage the frontdesk and reception, providing a welcoming experience for all guests
Maintain office upkeep, including supplies, printing, and conference room management
Greet visitors and ensure proper security protocols are followed
Coordinate and support meeting logistics as needed
Assist with general administrative tasks to support smooth office operations
Requirements
Prior experience in a frontdesk, receptionist, or administrative support role
Strong communication and interpersonal skills
Professional, polished, and customer-focused demeanor
Detail-oriented, organized, and able to handle multiple tasks simultaneously
Reliable, punctual, and proactive
Comfortable working in a collaborative team environment
Salary
Pay: $30 - $36/hr
You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.
We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
$30-36 hourly 4d ago
Medical Staff Coordinator
Insight Global
Front desk coordinator job in San Jose, CA
The MSPRC Coordinator provides administrative and quality support for the Multi-Specialty Peer Review Committee (MSPRC) and related quality initiatives. This role manages committee operations, supports case review activities, ensures accurate documentation, and facilitates communication with providers. The position also supports select Medical Staff Office (MSO) functions, including committee coordination, credentialing data entry, and special projects.
Key Responsibilities
Committee & MSO Support
Prepare, distribute, and track meeting invitations and agendas for MSPRC meetings.
Compile and circulate pre-MSPRC case materials for committee members.
Record, finalize, and distribute meeting minutes.
Draft, proofread, and issue correspondence to providers regarding case outcomes or follow-up actions.
Maintain accurate case tracking logs and monitor case status updates.
Monitor and respond to MSPRC-related emails to ensure timely action.
Correspondence with providers regarding cases.
Generate and submit a monthly data report to the Medical Executive Committee (MEC).
Assist MSO team in special projects related to the credentialing and privileging process.
Quality & Clinical Review Support
Monitor referral emails and manage the intake of new case referrals.
Accept and log referrals from departments, staff, and physicians into RL data system.
Triage and manage case referrals, adding reviewer comments and categorizing appropriately.
Summarize case details to determine whether cases should advance to MSPRC, be redirected, or tracked for trend analysis.
Coordinate with reviewers, sending case summaries and collecting feedback.
Compile and prepare final case packets for MSPRC meeting review.
Extract case data and supporting information from the Electronic Medical Record (EMR).
Support the transition of current systems (ATLAS, MIDAS, IRIS) to the new RL system, ensuring data integrity and user readiness.
Required Qualifications
Bachelor's degree in a related field or equivalent experience/training
Minimum 1 year of experience supporting clinical committees
Ability to work independently and manage multiple priorities
Familiarity with case review processes and quality improvement activities
Background in quality and experience working in community hospital settings
Strong organizational skills with the ability to manage multiple deadlines
Excellent written and verbal communication skills
High attention to detail and ability to maintain confidentiality
Preferred Qualifications
Associate's or Bachelor's degree in Healthcare Administration or Nursing.
Familiarity with RL system, APeX EMR, and quality/risk management systems strongly preferred.
Looking for candidates who have experience in:
Peer Review coordination
Quality or Risk Management departments
Medical Staff Office (MSO) committee support
Handling clinical case review workflows
Managing physician communication, minutes, agendas, and confidential case packets
Using systems like RLDatix (RL), MIDAS, ATLAS, IRIS, or an EMR such as Epic/APeX
High level administrative support in a clinical or hospital environment
Compensation: $45-$50/hr
Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
$45-50 hourly 3d ago
Patient Services Representative
Us Tech Solutions 4.4
Front desk coordinator job in San Francisco, CA
The Patient Service Representative (PSR) supports daily operations of the endocrinology clinic by managing frontdesk activities, patient communication, and administrative coordination. This role is essential in ensuring smooth patient flow, excellent customer service, and accurate documentation within the clinic's electronic health record system (Epic).
Key Responsibilities:
Greet, register, and check-in patients, ensuring accurate demographic and insurance information.
Answer multi-line phones promptly, schedule appointments, and route calls/messages appropriately.
Monitor and respond to in-basket messages, ensuring timely follow-up on patient and provider requests.
Support clinical workflows by coordinating referrals, authorizations, and follow-up appointments.
Collaborate with providers, nurses, and other staff to maintain efficient clinic operations.
Uphold patient confidentiality and comply with HIPAA and organizational policies.
Deliver excellent customer service by addressing patient needs with professionalism, empathy, and proactive problem-solving.
Qualifications:
Prior experience as a Patient Service Representative, Medical Receptionist, or in a similar healthcare support role.
Strong communication skills with a professional and approachable demeanor.
Proactive mindset with ability to anticipate clinic needs and take initiative.
Experience with Epic EHR preferred; ability to learn and adapt to new technology quickly.
Strong organizational skills with attention to detail and accuracy.
Ability to multitask in a fast-paced environment while maintaining a calm and helpful presence.
Preferred Skills:
Previous experience in a specialty clinic or hospital setting.
Familiarity with endocrinology or related medical terminology.
Bilingual skills a plus (not required).
Recruiter Details:
Vishakha Singh
Sr IT Recruiter
E-mail: *************************************
Internal id- 26-01010
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$32k-37k yearly est. 4d ago
Receptionist
Teksystems 4.4
Front desk coordinator job in Cupertino, CA
We are seeking a detail-oriented and professional receptionist to join a dynamic and fast-paced environment. This role requires strong interpersonal skills, excellent organizational abilities, and a commitment to providing outstanding customer service. The ideal candidate is proactive, adaptable, and able to handle confidential information with discretion.
*Responsibilities*
* Greet and direct visitors in a courteous and professional manner
* Maintain visitor logs and issue badges as needed
* Notify appropriate personnel of guest arrivals
* Manage incoming calls and inquiries
* Assist with general administrative tasks such as filing, mail distribution, and word processing
* Support building operations and complete special projects as assigned
* Utilize internal systems and technology tools to perform daily tasks
*Qualifications*
* 1-4 years of related experience
* Strong verbal and written communication skills
* Ability to prioritize multiple tasks and work independently
* Professional demeanor and composure
* Customer service experience
* Familiarity with computer systems and mobile platforms
* Bachelor's degree preferred but not required
*Key Attributes*
* Organized and detail-oriented
* Flexible and team-oriented
* Discreet and trustworthy when handling sensitive information
*Why You'll Love This Role*
* Work in a creative, collaborative environment
* Opportunity to make a real impact on the daily experience of guests and team members
* Monday-Friday schedule with daytime hours
*Experience Level*
*Intermediate Level*
*Job Type & Location*This is a Contract position based out of Cupertino, CA.
*Pay and Benefits*The pay range for this position is $25.00 - $28.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Cupertino,CA.
*Application Deadline*This position is anticipated to close on Jan 27, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$25-28 hourly 2d ago
Patient Services Representative
Pop-Up Talent 4.3
Front desk coordinator job in San Francisco, CA
San Francisco, CA 94109
Shift: Day 5x8-Hour (08:00 - 04:30)
Note: MUST be legally authorized to work in the United States.
The Patient Service Representative (PSR) supports daily operations of the endocrinology clinic by managing frontdesk activities, patient communication, and administrative coordination. This role is essential in ensuring smooth patient flow, excellent customer service, and accurate documentation within the clinic's electronic health record system (Epic)
KEY RESPONSIBILITIES:
Greet, register, and check-in patients, ensuring accurate demographic and insurance information
Answer multi-line phones promptly, schedule appointments, and route calls/messages appropriately
Monitor and respond to in-basket messages, ensuring timely follow-up on patient and provider requests
Support clinical workflows by coordinating referrals, authorizations, and follow-up appointments
Collaborate with providers, nurses, and other staff to maintain efficient clinic operations
Uphold patient confidentiality and comply with HIPAA and organizational policies
Deliver excellent customer service by addressing patient needs with professionalism, empathy, and proactive problem-solving
QUALIFICATIONS:
Prior experience as a Patient Service Representative, Medical Receptionist, or in a similar healthcare support role
Strong communication skills with a professional and approachable demeanor
Proactive mindset with ability to anticipate clinic needs and take initiative
Experience with Epic EHR preferred; ability to learn and adapt to new technology quickly
Strong organizational skills with attention to detail and accuracy
Ability to multitask in a fast-paced environment while maintaining a calm and helpful presence
Preferred Skills:
Previous experience in a specialty clinic or hospital setting
Familiarity with endocrinology or related medical terminology
Bilingual skills a plus (not required)
We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.
req3164694
$32k-39k yearly est. 2d ago
Patient Scheduling Coordinator
Amerit Consulting 4.0
Front desk coordinator job in San Francisco, CA
Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished Patient Scheduling Coordinator
__________________________________________________
NOTE- THIS IS 100% ONSITE ROLE & ONLY W2 CANDIDATES/NO C2C/1099
*** Candidate must be authorized to work in USA without requiring sponsorship ***
Position: Patient Scheduling Coordinator (Job id - 3163877)
Location: San Francisco CA 94104 (100% Onsite)
Duration: 6 Months + Strong Possibility of Extension
________________________________________________
Job duties: Administrative Practice Coordinator- incoming phone call management and routing, scheduling appointments, administrative tasks
Soft skills/characteristics: strong customer service, communication, attention to detail skills
Estimated number of patients in clinic per day or calls per day if call center: 300 patients in clinic per day
Specific number of year's experience? Prefer at least 6 months experience in health care (Apex training preferred) but depends on skill set
________________________________________________
Bhupesh Khurana
Lead Technical Recruiter
Email - *****************************
Company Overview:
Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients businesses forward.
Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws
$35k-45k yearly est. 4d ago
Bilingual Patient Financial Advocate
Firstsource 4.0
Front desk coordinator job in Salinas, CA
Hours: Monday - Friday 8:00am- 5 pm
Pay Range: Up to $23 hourly, D.O.E
Join our team and make a difference!
The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress.
Essential Duties and Responsibilities:
Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs.
Initiate the application process bedside when possible.
Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance.
Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress.
Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
Records all patient information on the designated in-house screening sheet.
Document the results of the screening in the onsite tracking tool and hospital computer system.
Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay.
Reviews system for available information for each outpatient account identified as self-pay.
Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face.
Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool.
Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.
Other Duties as assigned or required by client contract
Additional Duties and Responsibilities:
Maintain a positive working relationship with the hospital staff of all levels and departments.
Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.)
Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.).
Keep an accurate log of accounts referred each day.
Meet specified goals and objectives as assigned by management on a regular basis.
Maintain confidentiality of account information at all times.
Maintain a neat and orderly workstation.
Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
Maintain awareness of and actively participate in the Corporate Compliance Program.
Educational/Vocational/Previous Experience Recommendations:
High School Diploma or equivalent required.
1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
Previous customer service experience preferred.
Must have basic computer skills.
Working Conditions:
Must be able to walk, sit, and stand for extended periods of time.
Dress code and other policies may be different at each healthcare facility.
Working on holidays or odd hours may be required at times.
Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off
We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws.
Firstsource Solutions USA, LLC
$23 hourly 5d ago
Front Office & Eligibility Coordinator
Lifelong Medical Care 4.0
Front desk coordinator job in Oakland, CA
Supporting Community Healthcare is a rewarding role. LifeLong Medical Care is looking for a Front Office & Eligibility Coordinator to work at our Oakland/Berkeley location. The Front Office & Eligibility Coordinator will work with a multi-disciplinary team in the delivery of general primary care medical services in a community health setting. The Front Office and Eligibility Coordinator is responsible for ensuring efficient and friendly front office operations as well as preparing all eligibility information for each scheduled patient. Responsibilities include reception, appointment scheduling, patient registration and check-in, eligibility screening, telephone operation and cash collection management.
This is a full time, benefit eligible position, working 40 hours/week.
This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA.
Benefits
Compensation: $20 - $21/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.
Responsibilities
Greets all patients and visitors in a warm and friendly manner and utilizes positive customer service in all interactions
Responsible for patient reception and intake including registration, check-in and scheduling future appointments
Performs computer data entry, document and card scanning and validation
Manages patient flow from front to back office
Responsible for preparing all eligibility information for each scheduled clinic patient at least two days ahead of the appointed time
Answers clinic phones and directs calls appropriately. Makes follow-up calls
Responsible for collecting visit copays and cash collections management (send cash to A/P, notify A/P if no cash has been collected)
Attends all meetings that apply to the eligibility process and shares the information with appropriate clinic personnel. These meetings are typically off-site and may require the use of personal vehicle or other transit.
Assists patients with referrals to Medi-Cal, CalFresh, HealthPac, CARES and other programs.
Maintains appearance of waiting areas and reception desk
Receives and distributes all incoming correspondence including mail, faxes, interoffice mail courier items and packages
Maintains inventory of frontdesk supplies and forms
Under supervision of the Center Supervisor or Manager, enters and maintains provider templates as needed
Generates correspondence as requested
Keeps statistical records as requested by Center Supervisor or Manager
Performs other duties as assigned
Qualifications
Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change.
Excellent interpersonal, verbal, and written skills and ability to effectively work with people from diverse backgrounds and be culturally sensitive.
Ability to prioritize competing work demands and tasks from clients or staff
Ability to work effectively and calmly under pressure in a positive, friendly manner
Work in a team-oriented environment with a number of professionals with different work styles and support needs.
Conduct oneself in external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and sensitive staff.
Make appropriate use of knowledge/ expertise/ connections of other staff.
Be creative and mature with a “can do”, proactive attitude and an ability to continuously “scan” the environment, identifying and taking advantage of opportunities for improvement.
Job Requirements
High school diploma or GED
One year experience in the medical field
Excellent customer service and ability to maintain confidentiality
Proficient in standard office software (Microsoft)
Job Preferences
Bachelor's degree in health science or a related field
Proficient in Electronic Health Records (EHR) and Electronic Practice Management Systems (EPM)
Experience with insurance eligibility
Experience in working in a community health center
Bilingual English/Spanish
$20-21 hourly Auto-Apply 6d ago
Medical office receptionist /Entry Level Accounts Receivable/Medical Scribe (Part time)
c Md 4.3
Front desk coordinator job in San Jose, CA
We are seeking a Entry level Accounts Receivable / Medical Office Receptionist / Medical Scribe to join our team. In this role, you'll get the opportunity to wear a number of different hats, helping document patient visits as well as working more on the business-side of things with billing. This can be a part-time or full-time role depending on your schedule and the needs of the office.
If you are considering a career in the medical/business field such as becoming a medical student, nursing student, or accounting/bookkeeping student, then this role will give you opportunities to interact with patients in a clinical setting on a daily basis and learn about medical billing operations, insurance policies, and processes in the medical/business field. Many of our staff members have leveraged the experience gained in our office to enter nursing or medical school successfully.
The main responsibilities of this position include:
Answering phone calls and relating messages among patients, doctor, and insurance companies
Scheduling appointments
Scheduling surgeries
Getting authorizations for office visits and surgeries
Input billing information for insurance companies
Posting payments to patient ledgers
Prepping and sending invoices to patients
Handling the collection of outstanding receivables
Collecting co-payments and co-insurance from patients
Analyze outstanding accounts receivable
Preparing charts
Typing reports
Filing
Qualifications
Must be fluent in English, Vietnamese / Korean speaking is a plus
Fast typist with strong English grammar and spelling skills
Ability to multi-task and prioritize
Excellent interpersonal skill and a warm demeanor
Able to work independently, but also a team player
Good phone manners
Detail oriented
Customer service oriented attitude
Proficient in Word and Excel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$31k-38k yearly est. 1d ago
Front Desk Dental Receptionist
Nirvana Healthcare 3.7
Front desk coordinator job in Concord, CA
in Concord, CA.
Are you looking to make a change?
Are you unhappy, not fulfilled, unmotivated, bored or simply just ready for the next chapter?
Don't get stuck in a rut or be unhappy, life is too short!
We have a fantastic opportunity for you!
We are seeking a Full Time or Part Time Dental Receptionist to join us!
We are an established Private Dental Office that treats Adult patients.
We are looking for Full Time or Part Time Dental Receptionist candidates.
We are open: Monday - Friday: 8am - 5pm
We are closed on the weekends!
We are paying $25 - $30 per hour + Benefits!
Our Requirements are:
We require at least 1 year of previous experience working as a FrontDesk Receptionist in a dental office.
Experience with Dentrix system is a plus!
Apply now with your CV or resume for more details!
Package Details
$25-30 hourly 60d+ ago
Surgery Scheduling Specialist - Spanish-Speaking Preferred - Extra-Help (Open)
County of San Mateo (Ca 3.8
Front desk coordinator job in San Mateo, CA
San Mateo Medical Center is seeking an experienced Surgery Scheduling Specialist for a Part-Time, Extra-help position for the Surgery Department. The Surgery Scheduling Specialist provides technical, complex and specialized administrative support to surgeons and patients scheduled for surgery, which includes interaction with operating room staff and patients; handles multiple competing priorities; interacts with diverse customer groups; handles multiple patient-related tasks such as tracking patient financials to ensure information is correctly entered; and moves patients from the clinic to the operating room, including all pre-operative processes necessary for the patients prior to surgery, pre-op process sheets and clinic schedules, data entry of items into the operative database, financial reconciliation, and post-op order sets, and may have some responsibilities for ordering supplies or equipment.
The ideal candidate for this position will possess excellent communications skills, including the ability to communicate complex medical terminology to a variety of people with varying levels of medical knowledge. In addition, they would possess skills in conflict resolution, and problem solving. The ideal candidate will have the ability to work with challenging patients, and patients who may have a language or communication barrier. This position will require attention to detail, and therefore the ideal candidate will possess strong organizational skills and the ability to multi-task.
NOTE: The ability to speak, read and write in fluent English and Spanish is preferred for this position.
Duties for this position may include, but are not limited to, the following:
* Tracking patient financials to be sure they are correctly entered.
* Scheduling patients in the procedure clinic.
* Updating the pre-op process sheet and clinic schedule in the computer.
* Entering data into the operative database.
* Interfacing between the Operating Room and Surgeon.
* Ability to schedule patients using the OR manager program.
NOTE: This is an extra-help, at-will assignment, paid on an hourly basis. Extra-help hours are dependent on the business needs of the department and therefore work hours may vary from week to week. Extra help employees shall not exceed 1,040 hours of work per fiscal year. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment.Knowledge of:
* Medical terminology as related to patient services support work.
* Policies and procedures related to patient services office support and hospital or clinic business office activities.
* Office administrative practices and procedures, including filing and the operation of standard office equipment.
* Basic business data processing principles and the use of word processing or computing equipment.
* Proper form for typed materials.
* Business arithmetic, including percentages and decimals.
* Correct English usage, including spelling, grammar and punctuation.
* Record keeping principles and procedures.
Skill/Ability to:
* Perform technical, specialized, complex or difficult patient services office support work.
* Organize, prioritize and coordinate work activities.
* Read, interpret and apply rules, policies and procedures.
* Organize, research and maintain patient and general office files.
* Establish and maintain effective working relationships with those contacted in the course of the work.
* Compose routine correspondence from brief instructions.
* Make arithmetic calculations with speed and accuracy.
* Use initiative and sound independent judgment within established guidelines.
* Operate standard office equipment, including a word processor, personal or on-line computer, and centralized telephone equipment.
Note: Specific positions may require the ability to type at a rate of 40 net words per minute from printed copy.
Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:
One year of journey level office support experience in a patient services setting.
If you are interested in being considered for this extra-help position, the following materials must be electronically submitted in a Word or PDF format.
* Cover letter with responses to Supplemental Questions (maximum of 2 pages)
* Resume
Please include the words "Surgery Scheduling Specialist - Spanish-Speaking Preferred - Extra-Help (Open)" in the subject line of email submission. Please submit the required materials electronically via email to:
Vicky Magana, Clinical Services Manager I - Nursing
****************
Supplemental Questions:
1. Describe the training, education, and experience that have prepared you for the position of Surgery Scheduling Specialist. Include your experience working with specialty clinics, surgeons and operating rooms.
2. Describe your experience working with a diverse patient population and explaining medical/surgical procedures to people with varying degrees of familiarity with the medical field. Describe the challenges and the methods you used to be successful. Be specific.
Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview.
Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process.
NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include all required elements (cover letter with responses to supplemental questions and a resume) will not be considered.
San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically and linguistically diverse communities. The County of San Mateo is committed to advancing equity in order to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work. The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity and inclusion at all levels.
Analyst: Debbie Kong (04232025) (Posting Only - E414)
$49k-65k yearly est. Easy Apply 60d+ ago
Dispatch/Scheduling Specialist
Natural Orange, Inc.
Front desk coordinator job in San Jose, CA
Job Description
We are seeking an ambitious individual who has the attitude, entrepreneurial spirit, and the drive to be part of the operations team to drive effectiveness and efficiency. If you have a "can do" attitude, are looking for a dynamic and growing environment, please submit your resume for consideration. If you are looking for career that you can learn and advance quickly in, apply today.
RESPONSIBILITIES
Drive industry leading customer service interactions and resolutions.
Exceptionally organized with documents, procedures and office work area.
Willingness to perform a variety of tasks as requested.
Handle complex scheduling and dispatch of multiple technicians
Energetic & Self Motivated.
Strong Communication skills.
Ensure operational excellence and solve issues as they arise.
SKILLS
Excellent customer service skills with the ability to use judgment and tact with customers.
Excellent phone and email etiquette with effective verbal and written skills.
Ability to learn quickly, highly organized, able to multitask and work in a Team oriented environment
Strong interpersonal skills, flexible, professional, easy to get along with and enthusiastic.
A positive problem-solving attitude.
Scheduling & any dispatch experience is a plus
Experience using online calendars and/or dispatch software programs is a plus
Monday through Friday 8 am - 5 pm
$40k-57k yearly est. 7d ago
Medical Staff Coordinator
Insight Global
Front desk coordinator job in San Francisco, CA
The MSPRC Coordinator provides administrative and quality support for the Multi-Specialty Peer Review Committee (MSPRC) and related quality initiatives. This role manages committee operations, supports case review activities, ensures accurate documentation, and facilitates communication with providers. The position also supports select Medical Staff Office (MSO) functions, including committee coordination, credentialing data entry, and special projects.
Key Responsibilities
Committee & MSO Support
Prepare, distribute, and track meeting invitations and agendas for MSPRC meetings.
Compile and circulate pre-MSPRC case materials for committee members.
Record, finalize, and distribute meeting minutes.
Draft, proofread, and issue correspondence to providers regarding case outcomes or follow-up actions.
Maintain accurate case tracking logs and monitor case status updates.
Monitor and respond to MSPRC-related emails to ensure timely action.
Correspondence with providers regarding cases.
Generate and submit a monthly data report to the Medical Executive Committee (MEC).
Assist MSO team in special projects related to the credentialing and privileging process.
Quality & Clinical Review Support
Monitor referral emails and manage the intake of new case referrals.
Accept and log referrals from departments, staff, and physicians into RL data system.
Triage and manage case referrals, adding reviewer comments and categorizing appropriately.
Summarize case details to determine whether cases should advance to MSPRC, be redirected, or tracked for trend analysis.
Coordinate with reviewers, sending case summaries and collecting feedback.
Compile and prepare final case packets for MSPRC meeting review.
Extract case data and supporting information from the Electronic Medical Record (EMR).
Support the transition of current systems (ATLAS, MIDAS, IRIS) to the new RL system, ensuring data integrity and user readiness.
Required Qualifications
Bachelor's degree in a related field or equivalent experience/training
Minimum 1 year of experience supporting clinical committees
Ability to work independently and manage multiple priorities
Familiarity with case review processes and quality improvement activities
Background in quality and experience working in community hospital settings
Strong organizational skills with the ability to manage multiple deadlines
Excellent written and verbal communication skills
High attention to detail and ability to maintain confidentiality
Preferred Qualifications
Associate's or Bachelor's degree in Healthcare Administration or Nursing.
Familiarity with RL system, APeX EMR, and quality/risk management systems strongly preferred.
Looking for candidates who have experience in:
Peer Review coordination
Quality or Risk Management departments
Medical Staff Office (MSO) committee support
Handling clinical case review workflows
Managing physician communication, minutes, agendas, and confidential case packets
Using systems like RLDatix (RL), MIDAS, ATLAS, IRIS, or an EMR such as Epic/APeX
High level administrative support in a clinical or hospital environment
Compensation: $45-$50/hr
Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
$45-50 hourly 3d ago
Medical Office Coordinator
Amerit Consulting 4.0
Front desk coordinator job in San Francisco, CA
Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished Medical Office Coordinator
__________________________________________________
NOTE- THIS IS 100% ONSITE ROLE & ONLY W2 CANDIDATES/NO C2C/1099
*** Candidate must be authorized to work in USA without requiring sponsorship ***
Position: Medical Office Coordinator (Job Id - # 3165731)
Location: San Francisco CA 94158
Duration: 3 Months + Strong Possibility of Extension
______________________________________________________
REQUIRED QUALIFICATIONS:
High school graduate or equivalent with 4 years of related experience; or college degree and 6 months of related experience; or equivalent combination of education and experience
Strong writing skills to include the ability to compose, edit, and proof a wide variety of documents
Demonstrated administrative/office coordination skills
Demonstrated knowledge of medical practice terminology
Basic math skills
Ability to deal sensitively and effectively with patients
Excellent organizational and problem-solving skills
Successfully passes fingerprinting protocol and is approved to be a cash collector
Strong computer skills, including basic keyboarding skills, and experience with at least two Office-type software programs (i.e., Outlook, Word and Excel). Proven ability to navigate through multiple patient records systems
Ability to analyze situations, prioritizes tasks, and develops solutions and make recommendations
Ability to work with minimal supervision
Ability to use good judgment and work independently at times under the pressure of deadlines
Excellent customer service and communication/interpersonal skills, both over the telephone and directly
Proven ability to deal with a wide variety of individuals
Within 6 months of start date, based upon completion of training, the Supervisor completes the proficiency checklist with the employee. This includes the following areas if applicable
Referrals (Incoming referral entry) and handling all referral WQs
Pend orders
Pend smart sets
Schedule surgeries
Work applicable work queues
Messaging (CRM) if applicable
2nd calls in CRM if applicable
Telephone encounters
My open encounter
Staff message
New message
Route Patient advice request to providers (My Chart)
Patient Schedule (My Chart)
Letters
Pools
Patient look up
Check in process
Check out process
Comment field
Quick note
Scanning
PREFERRED QUALIFICATIONS:
SFDPH Eligibility Basics certification
Bi-lingual or multi-lingual capability (Spanish) strongly preferred
Demonstrated experience in health care (may include medical, dental or veterinary) in the following areas: patient scheduling, insurance verification, medial record data abstraction, or patient financial services
Prior experience with appointment, ancillary service or surgical scheduling or a combination of all three
Prior experience with EPIC
Knowledge of community-based HIV service agencies and HIV specific assistance programs
Work experience of providing services to HIV+ individuals in a clinic-based setting
________________________________________________
Bhupesh Khurana
Lead Technical Recruiter
Email - *****************************
Company Overview:
Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients businesses forward.
Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws
$34k-42k yearly est. 3d ago
Front Office & Eligibility Coordinator
Lifelongmedicalcare 4.0
Front desk coordinator job in Richmond, CA
Supporting Community Healthcare is a rewarding role. LifeLong Medical Care is looking for a Front Office & Eligibility Coordinator to work at our Jenkins Urgent Care in Richmond, CA. The Front Office & Eligibility Coordinator will work with a multi-disciplinary team in the delivery of general primary care medical services in a community health setting. The Front Office & Eligibility Coordinator is responsible for ensuring efficient and friendly front office operations as well as preparing all eligibility information for each scheduled patient. Responsibilities include reception, appointment scheduling, patient registration and check-in, eligibility screening, telephone operation and cash collection management.
This is a full time, benefit eligible position, working 40 hours per week.
This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA.
LifeLong Medical Care is a multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more.
Benefits
Compensation: $20 - $21/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including nine paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.
Responsibilities
* Greets all patients and visitors in a warm and friendly manner and utilizes positive customer service in all interactions
* Responsible for patient reception and intake including registration, check-in and scheduling future appointments
* Performs computer data entry, document and card scanning and validation
* Manages patient flow from front to back office
* Responsible for preparing all eligibility information for each scheduled clinic patient at least two days ahead of the appointed time
* Answers clinic phones and directs calls appropriately. Makes follow-up calls
* Responsible for collecting visit copays and cash collections management (send cash to A/P, notify A/P if no cash has been collected)
* Attends all meetings that apply to the eligibility process and shares the information with appropriate clinic personnel. These meetings are typically off-site and may require the use of personal vehicle or other transit.
* Assists patients with referrals to Medi-Cal, CalFresh, HealthPac, CARES and other programs.
* Maintains appearance of waiting areas and reception desk
* Receives and distributes all incoming correspondence including mail, faxes, interoffice mail courier items and packages
* Maintains inventory of frontdesk supplies and forms
* Under supervision of the Center Supervisor or Manager, enters and maintains provider templates as needed
* Generates correspondence as requested
* Keeps statistical records as requested by Center Supervisor or Manager
* Performs other duties as assigned
Qualifications
* Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change.
* Excellent interpersonal, verbal, and written skills and ability to effectively work with people from diverse backgrounds and be culturally sensitive.
* Ability to prioritize competing work demands and tasks from clients or staff
* Ability to work effectively and calmly under pressure in a positive, friendly manner
* Work in a team-oriented environment with a number of professionals with different work styles and support needs.
* Conduct oneself in external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and sensitive staff.
* Make appropriate use of knowledge/ expertise/ connections of other staff.
* Be creative and mature with a "can do", proactive attitude and an ability to continuously "scan" the environment, identifying and taking advantage of opportunities for improvement.
Job Requirements
* High school diploma or GED
* One year experience in the medical field
* Excellent customer service and ability to maintain confidentiality
* Proficient in standard office software (Microsoft)
* Bilingual English/Spanish
Job Preferences
* Bachelor's degree in health science or a related field
* Proficient in Electronic Health Records (EHR) and Electronic Practice Management Systems (EPM)
* Experience with insurance eligibility
* Experience in working in a community health center
$20-21 hourly Auto-Apply 38d ago
Front Desk Dental Receptionist
Nirvana Healthcare 3.7
Front desk coordinator job in Albany, CA
in Albany, CA.
Are you looking to make a change?
Are you unhappy, not fulfilled, unmotivated, bored or simply just ready for the next chapter?
Don't get stuck in a rut or be unhappy, life is too short!
We have a fantastic opportunity for you!
We are seeking a Full Time or Part Time Dental Receptionist to join us!
We are an established Private Dental Office that treats Adult patients.
We are looking for Full Time or Part Time Dental Receptionist candidates.
We are open: Monday - Friday: 8am - 5pm
We are closed on the weekends!
We are paying $25 - $30 per hour + Benefits!
Our Requirements are:
We require at least 1 year of previous experience working as a FrontDesk Receptionist in a dental office.
Experience with Dentrix system is a plus!
Apply now with your CV or resume for more details!
Package Details
$25-30 hourly 60d+ ago
Patient Navigator Specialist
Insight Global
Front desk coordinator job in San Francisco, CA
Strong skills to comprehend and assess patient's grievances to quickly locate appropriate resource for assistance. In-depth knowledge of the organization and how to get issues resolved.
Required Skills:
Direct experience handling patient grievances or patient advocacy in a hospital or healthcare system
Experience working with ethnically, culturally, and sexually diverse populations
At least three years of relevant healthcare, patient relations, public health, or compliance related experience, or equivalent hands-on experience
Knowledge of HIV/STD treatment and prevention with a focus on harm reduction.
Strong knowledge of Patient Rights & Responsibilities, Joint Commission standards, and Centers for Medicare / Medicaid regulations.
Knowledge of Medical Terminology.
Strong knowledge of data collection, compilation, and analytical techniques.
Required Education:
Bachelor's degree in related area and three or more years of relevant experience and / or equivalent experience / training.
Preferred Certification:
California HIV Test Counseling Certification
$38k-48k yearly est. 3d ago
Patient Advocate
Amerit Consulting 4.0
Front desk coordinator job in San Francisco, CA
Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks accomplished Patient Navigator
______________________________________________________
*** Candidate must be authorized to work in USA without requiring sponsorship ***
_____________________________________________________________
Position Title - Patient Navigator (Job Id: 3165756)
Location: San Francisco, CA 94158
Duration: 3 months + Strong Possibility of Extension
_________________________________________________________
Notes:
Onsite role.
Work Schedule: Mon - Fri; 08:00 AM - 05:00 PM Pacific Time.
Qualifications:
Looking for candidates that have:
Direct experience handling patient grievances or patient advocacy in a hospital or healthcare system
Experience working with ethnically, culturally, and sexually diverse populations
At least three years of relevant healthcare, patient relations, public health, or compliance related experience, or equivalent hands on experience
Experience working with ethnically, culturally, and sexually diverse populations.
Knowledge of HIV/STD treatment and prevention with a focus on harm reduction.
Strong knowledge of Patient Rights & Responsibilities, Joint Commission standards, and Centers for Medicare / Medicaid regulations.
Knowledge of Medical Terminology.
Strong knowledge of data collection, compilation, and analytical techniques.
Strong skills to comprehend and assess patient's grievances to quickly locate appropriate resource for assistance. In-depth knowledge of the organization and how to get issues resolved.
Bachelor's degree in related area and three or more years of relevant experience and / or equivalent experience / training.
Preferred Certification:
California HIV Test Counseling Certification
_________________________________________________________
I'd love to talk to you if you think this position is right up your alley, and assure a prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.
Bhupesh Khurana
Lead Technical Recruiter
Company Overview:
Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally; as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients' businesses forward.
Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Applicants, with criminal histories, are considered in a manner that is consistent with local, state, and federal laws.
$36k-44k yearly est. 3d ago
Front Office & Eligibility Coordinator
Lifelong Medical Care 4.0
Front desk coordinator job in Richmond, CA
Supporting Community Healthcare is a rewarding role. LifeLong Medical Care is looking for a Front Office & Eligibility Coordinator to work at our Jenkins Urgent Care in Richmond, CA. The Front Office & Eligibility Coordinator will work with a multi-disciplinary team in the delivery of general primary care medical services in a community health setting. The Front Office & Eligibility Coordinator is responsible for ensuring efficient and friendly front office operations as well as preparing all eligibility information for each scheduled patient. Responsibilities include reception, appointment scheduling, patient registration and check-in, eligibility screening, telephone operation and cash collection management.
This is a full time, benefit eligible position, working 40 hours per week.
This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA.
LifeLong Medical Care is a multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more.
Benefits
Compensation: $20 - $21/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including nine paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.
Responsibilities
Greets all patients and visitors in a warm and friendly manner and utilizes positive customer service in all interactions
Responsible for patient reception and intake including registration, check-in and scheduling future appointments
Performs computer data entry, document and card scanning and validation
Manages patient flow from front to back office
Responsible for preparing all eligibility information for each scheduled clinic patient at least two days ahead of the appointed time
Answers clinic phones and directs calls appropriately. Makes follow-up calls
Responsible for collecting visit copays and cash collections management (send cash to A/P, notify A/P if no cash has been collected)
Attends all meetings that apply to the eligibility process and shares the information with appropriate clinic personnel. These meetings are typically off-site and may require the use of personal vehicle or other transit.
Assists patients with referrals to Medi-Cal, CalFresh, HealthPac, CARES and other programs.
Maintains appearance of waiting areas and reception desk
Receives and distributes all incoming correspondence including mail, faxes, interoffice mail courier items and packages
Maintains inventory of frontdesk supplies and forms
Under supervision of the Center Supervisor or Manager, enters and maintains provider templates as needed
Generates correspondence as requested
Keeps statistical records as requested by Center Supervisor or Manager
Performs other duties as assigned
Qualifications
Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change.
Excellent interpersonal, verbal, and written skills and ability to effectively work with people from diverse backgrounds and be culturally sensitive.
Ability to prioritize competing work demands and tasks from clients or staff
Ability to work effectively and calmly under pressure in a positive, friendly manner
Work in a team-oriented environment with a number of professionals with different work styles and support needs.
Conduct oneself in external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and sensitive staff.
Make appropriate use of knowledge/ expertise/ connections of other staff.
Be creative and mature with a “can do”, proactive attitude and an ability to continuously “scan” the environment, identifying and taking advantage of opportunities for improvement.
Job Requirements
High school diploma or GED
One year experience in the medical field
Excellent customer service and ability to maintain confidentiality
Proficient in standard office software (Microsoft)
Bilingual English/Spanish
Job Preferences
Bachelor's degree in health science or a related field
Proficient in Electronic Health Records (EHR) and Electronic Practice Management Systems (EPM)
Experience with insurance eligibility
Experience in working in a community health center
How much does a front desk coordinator earn in Cupertino, CA?
The average front desk coordinator in Cupertino, CA earns between $31,000 and $49,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.
Average front desk coordinator salary in Cupertino, CA
$39,000
What are the biggest employers of Front Desk Coordinators in Cupertino, CA?
The biggest employers of Front Desk Coordinators in Cupertino, CA are: