Front desk coordinator jobs in Detroit, MI

Job DescriptionDescription: Job Opportunity: Front Desk Receptionist - Multi-Specialty Surgical Practice (Gastroenterology, General Surgery, Colorectal Surgery, Bariatric Surgery, Minimally Invasive Surgery) We are excited to announce that our multi-specialty surgical practice is expanding! We've recently opened a new location in Garden City and are looking for friendly, dedicated receptionists to join our team. As a receptionist, you will play a key role in providing exceptional patient service. You'll be responsible for checking patients in and out during clinic days and assisting with various office related tasks on non-clinic days. We have part time and full time availability! You'll be the first point of contact for patients, helping to ensure their experience is smooth and positive. Job Details: Schedule: Hours: Monday through Friday, 8:30 am - 5:00 pm (closed weekends and holidays) Clinic Days: Mondays and Thursdays (must be available) Non-Clinic Days: Assist with office-related tasks Part-Time: 16-39 hours per week (must be available on clinic days, at least 2 days per week) Full-Time: 40 hours per week Location: Dearborn & Garden City offices. One-on-one training will be conducted at our main central office located in Saint Clair Shores. Main Responsibilities include but not limited to: Check in and out patients on our clinic days ( Typically Mondays and Thursdays at this time). Assist the doctors and residents in the rooms if needed. Make sure exam rooms remain clean and sanitized throughout the day. Answer multi-line telephone in a courteous and timely manner Schedule, cancel and reschedule appointments for routine office visits. Obtain necessary medical records and documents prior to office visits thru Epic and Cerner. Verify insurance coverage and benefits for appointments made to make sure services are covered for the dates of service Obtain e-referrals and prior authorizations prior to upcoming visits that are required for office appointments, in-office procedures, and medications Create schedules for upcoming clinic days To be involved in any assigned ongoing projects in the future. Job Type: Available Part time or Full-time Pay: starting at $17.00 per hour Full Time Benefits: Paid holidays, Paid time off and sick time, Health, Dental, Vision insurance Requirements: Education: High school or equivalent (Required) Experience: Insurance Verification: 1 year (Preferred) Customer service: 1 year (Required) Medical terminology: 1 year (Required) Computer skills: 1 year (Required) Language: Arabic (Preferred) Ability to Train at Main location: Saint Clair Shores, MI 48081: Relocate before starting work (Required) Work Location: In person

Looking for a person for telephone triage for a Family Practice Office. Training will be in Rochester Hills/Bloomfield Hills - Position will be in Troy. Ability to identify a patient's problem, estimate the level of urgency and document a detailed message. We are looking for a professional, caring, energetic, organized team player for our office. Some Job responsibilities include 1. Telephone triage - answering patient calls and returning calls per Dr's advice for things such as Patient education, Follow up Labs -- Specialist reports 2. Assist in scheduling if needed for lab tests, x-rays and specialist appointments. 3. Follow up with patients as needed (post hospital, ER, or specialist). 4. Rx refills, ordering test and labs. 5. Filling out forms- disability forms and physical forms. We would love to have you join our team!! Job Type: Full-time Medical Specialty: Primary Care Schedule: Day shift Monday to Friday Work Location: In person Requirements Medical terminology and experience in a medical facility required. Experience using Electronic Medical Records preferred.

Front Desk Receptionist in a fast paced Office Duties include: Greeting & Checking in and out patients Answering a multi line telephone Scheduling appointments Confirming appointment Light filing Keeping waiting area neat and tidy, restock coffee station Skills needed: Ability to multi task Enthusiastic Positive Attitude Be Punctual Attendance mandatory Hours of Operation MONDAY 9:30 a.m. to 7:15 p.m. TUESDAY 6:45 a.m. to 5:00 p.m. WEDNESDAY 6:45 a.m. to 5:00 p.m. PLEASE attach resume

For seventeen years our physicians, nurses, and staff have worked together toward the common goal of helping our patients become parents. Due to our tremendous growth, RMA of MI, one of the top fertility practices in the United States, has an open position. We are seeking an experienced medical receptionist. The position encompasses all areas of a medical front office. Candidate must possess a positive attitude, have the ability to follow direction, pays attention to detail and is a strong team player. Responsibilities: The primary function of this position is patient check in & out, over the counter collection, insurance verification, answering & routing phone calls, patient scheduling, data entry. Etc. Qualifications: Candidate must have the ability to work independently, demonstrate good judgment and remain composed under stress. High energy, excellent interpersonal and multi-tasking skills. Must be proficient in Microsoft Office; prior EMR experience. Etc. Benefits: Signing bonus available for qualified candidates. Our full time positions come with health, dental, vision & life benefit package, paid time off, paid holidays, 401(k) retirement plan participation with employer matching. Practice is open 7 days a week therefore, weekend and holiday coverage is required but rotational. Work schedule is Monday thru Friday, 8 hours per day starting as early as 5:30 am. Rotating holidays and weekends. If you think you have what it takes to be successful in this position; we would like to hear from you. No recruiters, phone calls or faxes. Only applicants with 3 or more years of medical office experience will considered. (Please note: this is NOT an MA position) Job Type: Full-time Pay: $22.00 - $23.00 per hour Expected hours: 38 - 40 per week Benefits: 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Paid time off Vision insurance Medical Specialty: Reproductive Endocrinology & Infertility Schedule: 8 hour shift Holidays rotational Monday to Friday Weekends rotational Education: High school or equivalent (Required) Experience: Computer skills: 3 years (Required) Medical receptionist: 3 years (Required) Work Location: In person

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Job Summary: The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Compensation: $19.00 - $20.00/hour, plus quarterly bonus/incentive potential Location: 2200 Genoa Business Park Dr. Suite 100 Brighton, MI 48114 Duties/Responsibilities: Operational Excellence: Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. Collect all in-person and telehealth co-payments and account balances at the time of service. Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. Coordinate with clinicians pertaining to any additional patient questions. Support clinician schedules by auditing for appointment accuracy. Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: Ability to multitask and prioritize duties to support delivery of high-quality patient experience. Ability to work independently and as a team member. Strong communication skills, both written and verbal. Proficient in using Computer Software Applications (Microsoft Office & EMRs) Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: High School or equivalent required, associates/bachelor's degree, preferred. 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. #LI-BM1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.

The Role: Dental Dreams LLC in Eastpointe, MI is hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. Who Are We: Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance FREE dental treatment at our locations PTO 401K Life Insurance, Pet Insurance and more Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Customer Service experience Healthcare Experience Dentrix and/or Eaglesoft (preferred) Bilingual - Spanish (preferred) We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Canine to Five is currently seeking a front desk representative/customer service associate for our busy midtown Detroit location! Our ideal candidate is a people person, thrives in a fast-paced, detail-oriented environment, makes it a personal mission to beat a sales goal, remembers a face, all while making sure that each of our customers needs are met. It's a given that they must also love dogs, but who doesn't?!! WE HAVE PERKS! Health, Vision and Dental Paid Time Off Customer Tips Profit Sharing Bonus Benefits for full-time employees Paid Breaks Community Discounts Growth Opportunities Responsibilities: Answer phones and respond to customer inquiries and issues Relay information to our clients about their dog's stay including behavior, habits and facility activities Create and sustain professional long term relationships with customers Ensure all customers have a positive interaction (i.e. 10-4 rule) Handle customer concerns in a proactive and professional manner Overall, create and maintain a friendly and positive atmosphere Meet assigned Daily/Weekly/Monthly Sales Goals Requirements : Loves dogs and is very comfortable handling dogs of all sizes. Ability to meet and exceed a sales goal regularly Excellent verbal and written communication Team-oriented, Positive, Can-Do Attitude Familiar with Gmail, Google Drive and Google Calendar Outgoing personality with a customer-centric mindset Proven success and comfort with managing multiple priorities Ability to plan, negotiate, and problem solve Adaptable to unexpected situations and problems Two or more years of relevant Customer Service/Sales experience Attention to detail Morning and weekend availability Availability to work a minimum of 3-5 shifts per week, mornings and weekends Schedule: Varying shifts between 6:30am-8:00pm Monday-Friday Rotating weekends and holidays Shorter Sunday shifts: 8-11:00am, 5-8:00pm Compensation: $12.50/hour + Tips after 60 days Profit Sharing Bonuses COVID-19 considerations: Learn more about what we are doing to keep our team safe. *****************************************************************************

Job DescriptionSuccessful receptionist candidates will perform the following: Answer multi-line telephone system in a courteous and timely manner Schedule same-day appointments Check patients in through eClinical Complete process for checking out patients; schedule additional appointments when needed Send patients to the assigned exam room Update patient information when necessary Request insurance eligibility on appointments Verify copay amounts, update insurance plan information Send patient portal invites to parents Stock and order supplies as needed Additional duties as assigned

Front Desk Coordinator - Be the First Smile Patients See! Job Type: Full-time About Us At our practice, patient care isn't just what we do-it's who we are. With empathy as our guiding principle, we're dedicated to transforming the dental experience for every patient, every visit. Partnering with North American Dental Group, we're equipped with the tools and support to deliver excellent care. Your Work Schedule Monday: 8:45am-6:00pm Tuesday: 7:45am-5:00pm Wednesday: 7:45am-6:00pm Thursday: 7:45am-5:00pm Friday: 7:45am-3:00pm Your Role as a Front Desk Coordinator As a Front Desk Coordinator, you'll be the welcoming face and voice of our practice, ensuring patients feel valued from the moment they walk through the door. Your organization, professionalism, and ability to multitask will help keep our office running smoothly and efficiently. Key Responsibilities Dependably handle financial tasks, including co-payment collection, insurance verification, and daily reporting, ensuring a worry-free patient experience. Perform administrative duties such as sorting mail, scanning documents, and photocopying. Answer phone calls, provide information, and schedule, verify, and confirm appointments. Clearly explain dental procedures, policies, and services to patients. Present financial arrangements and policies to patients while maintaining professionalism and empathy. Track and manage appointments, including cancellations, no-shows, and late arrivals, to ensure a smooth schedule flow. What You'll Need to Succeed High School Diploma or equivalent (Associate's degree preferred). 1-5 years of customer service, insurance, or dental experience preferred. Familiarity with dental software, Microsoft Office, and a willingness to learn new programs. Strong communication, organizational, and multitasking skills. Why You'll Love Working With Us Paid Time Off: Competitive PTO that grows with your career. Comprehensive Benefits: Including 401(k). Career Growth: Access to continuing education and development opportunities. Dynamic Environment: Work in an exciting, inclusive atmosphere that values individuality and teamwork. Equal Opportunity Employer We celebrate diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other legally protected characteristic. Ready to Make a Great First Impression? Apply now and join a team that's redefining dental care for the better! North American Dental Group-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from North American Dental Group, a dental support organization. #NADG3 We can recommend jobs specifically for you! Click here to get started.

Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations. As a Front Bar Receptionist you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Explain, sell, recommend FACE FOUNDRIÉ products. Work with the Salon Manager to notify when supplies are low. Assist in all in-store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company time keeping procedures. Attend mandatory training and team meetings. Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience (1 year) Sales and Marketing Experience Salon Experience Preferred Current Esthetic Students Preferred Job Type: Part Time Availability: Nights and Weekends Required Education: High School, or equivalent Benefits: Paid Introductory Training Ongoing Monthly Paid Training Employee Referral Program Client Referral Program Base Pay + Sales Commission Friends & Family Discount (10% off) 40% Product Discount + 60% Service Discount Opportunities for Advancement *Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.

For full description, visit: ************ biewerlumber. com/wp-content/uploads/2025/10/Prentice-Front-Office-Receptionist-10-22-2025. pdf

Family practice center with three locations providing cutting edge medicine with a personal touch to patients of all ages. Our Beaumont doctors check, test, monitor, vaccinate, x-ray, prevent, screen, manage, diagnose and treat you like family. Job Description Summary Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding services provided at the office and location of departments, offices, and employees within the organization. Perform administrative duties using specific knowledge of medical terminology and practice, clinic, or laboratory procedures. Schedule and register patients for visits, verify insurance, check out patients and collect co-pays. Job Duties Operate telephone switchboard to answer, screen, or forward calls, providing information or taking messages. Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations. Transmit information or documents to customers, using computer, mail, or facsimile machine. Hear and resolve complaints from customers or the public. Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with patient information, or other documents. File and maintain patient records and adhere to patient confidentiality policy. Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided. Collect, sort, distribute, or prepare mail, messages, or courier deliveries. Process and prepare memos, correspondence, travel vouchers, or other documents. Receive payment and record receipts for services. Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations. Receive and route messages or documents, such as laboratory results or prescription refills to appropriate staff. Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies. Interview patients to complete documents, case histories, or forms, such as intake or insurance forms. Qualifications High School Graduate or GED 1 year front desk experience in a medical environment preferred Basic knowledge of medical terminology Demonstrated computer skills for documenting patient care in an electronic medical record ICD-9 CM Knowledge a plus Ability to communicate effectively in person, on the telephone, and in writing Ability to work independently and as a team Ability to read and comprehend patient medical charts, medical terminology, prescription medications, and physician messages Additional Information Must be flexible with schedule and able to work Saturdays. May have to work at multiple locationsl within the Sterling Heights, Shelby Township area.

Job Description Fantastic Sams Shelby is looking for a Receptionist to join our salon. The Receptionist will greet and assist clients, in addition to answering phones and making appointments. The ideal candidate will deliver a professional and qualified first impression to all visitors. This person has excellent communication and customer service skills. He/she has a basic understanding of administrative and clerical procedures/systems and the ability to multitask in a busy environment. Responsibilities: Guest services - Welcome guests, employees, and clients who arrive at the salon and clarify the purpose of their visit and who they want to see. Answer all phone calls. Send confirmation texts to client about their appointment. Morning and evening shifts available. Powered by JazzHR 9m0B0hAdPd

Front Desk Receptionist JobID: 14503 Administrative and Business Office Support/Other District: Oakland Schools Description: Please see the attachment for more information about this opportunity.

We are currently looking for someone to work 15 hours a week. These shifts would include two night shifts during the week and one weekend afternoon of your choosing! The Front Desk employee is the face of the club; you are the person a member sees when he or she first walks into the club. It is important that this person has a positive, upbeat personality with great communication ability. The Front Desk employee wears many hats and should be able to multi task between answering phone calls, making a Retro Smoothies and assisting customers. Ideal candidates for the Front Desk position will possess the following: A positive upbeat personality. Effective ability to communicate with customers, coworkers and managers. The ability to multitask. Customer service oriented. Punctual, responsible and detail oriented. CPR/AED training preferred. Prior experience in a retail setting is preferred. Responsibilities of the Front Desk include but not limited to: Greeting and checking in members as they come in. Resolving customer issues in an effective manner. Membership sales and retention. Following up with prospects. Selling in store merchandise such as Retro Smoothies cooler drinks, pro shop items etc. Ensuring a safe and clean health club environment for members and staff. Opening and closing the facility if scheduled. Following company policies and procedures. All Front Desk employees are to wear company staff shirt along with either khaki pants or black athletic pant. Sneakers must be worn. No boots, heals or sandals. Front Desk staff should be well groomed and neat. Opening employees are required to be at club 15 minutes prior to the clubs opening time. This is to ensure all items on the Opening Checklist are performed before the clubs scheduled opening time. Closing employees are to close at the established time. Employees should not count money until all members have left the facility and the doors are locked. Compensation: Start at $10.00/hour with increase after 90-day review With more than 120 gyms open or under development across the US, Retro Fitness offers multiple fitness experiences under one roof. From traditional strength and cardio options to personalized training programs, Retro Fitness offers something for everyone. Gyms feature best in class equipment and services, our Retro Blends Smoothie Bar, and a selection of amenities that keep members feeling accomplished and refreshed. With our new CEO, Andrew Alfano, leading the team, Retro Fitness is poised for growth in an exciting atmosphere with a new strategic vision and focus. We encourage you to consider joining us on this journey! Interested in owning a Retro Fitness? The brand is seeking qualified franchise partners to expand nationwide. For more information, please visit ******************** or *************************

Arcturus Healthcare is a leading provider of high-quality healthcare services dedicated to delivering exceptional patient care. We are currently seeking a motivated and compassionate Phone Receptionist to join our team. If you are a detail-oriented individual with excellent communication skills and a passion for helping others, we encourage you to apply. Responsibilities: Answer and direct phone calls in a professional and courteous manner. Schedule and confirm patient appointments. Manage patient inquiries and provide information regarding services and office policies. Update and maintain patient records and databases. Coordinate with medical staff to ensure smooth office operations. Address patient concerns and resolve issues promptly. Perform general administrative duties as needed. Requirements Qualifications: Previous experience as a receptionist or in a similar role, preferably in a medical or healthcare setting. Excellent communication and interpersonal skills. Proficient in computer applications and basic office equipment. Ability to multitask and work in a fast-paced environment. Strong attention to detail and organizational skills. Compassionate and patient-focused attitude.

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values * Belonging: We cultivate a space where everyone can show up as their authentic self. * Empathy: We seek out diverse perspectives and listen to learn without judgment. * Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. * One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Job Summary: The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Compensation: $19.00 - $20.00/hour, plus quarterly bonus/incentive potential Location: 2200 Genoa Business Park Dr. Suite 100 Brighton, MI 48114 Duties/Responsibilities: Operational Excellence: * Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. * Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. * General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. * Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: * Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. * Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. * Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. * Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. * Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. * Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. * Collect all in-person and telehealth co-payments and account balances at the time of service. * Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: * Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. * Coordinate with clinicians pertaining to any additional patient questions. * Support clinician schedules by auditing for appointment accuracy. * Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: * Ability to multitask and prioritize duties to support delivery of high-quality patient experience. * Ability to work independently and as a team member. * Strong communication skills, both written and verbal. * Proficient in using Computer Software Applications (Microsoft Office & EMRs) * Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: * High School or equivalent required, associates/bachelor's degree, preferred. * 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. Physical Requirements: * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. #LI-BM1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.

About FACE FOUNDRIÉ: FACE FOUNDRIÉ is an efficient + effective focused facial bar that provides affordable, approachable and accessible skincare in a modern + inclusive environment. FACE FOUNDRIÉ specializes in all things face; facials, lashes, brows and skincare. We're setting the new standard in the growing $9 billion skincare services industry with a vision to establish an unparalleled presence across the nation. Our goal is to provide efficient and effective services in a modern, open concept, meeting clients wherever they are in their skincare journey. What sets FACE FOUNDRIÉ apart is our commitment to delivering innovative and effective cutting-edge services. We've been featured in FORBES, Entrepreneur, Marie Claire, and have performed over 360,000+ services in the last year. The brand currently has 56 locations open and is continuing to expand nationwide. FACE FOUNDRIÉ is seeking individuals that are passionate about skincare, driven by innovation, and eager to be part of a company that is making a positive impact in the skincare industry. Join us as we continue to redefine the skincare industry because we believe when you feel good, you do good. Job Description: As a Front Bar Receptionist you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Responsible for maintaining an organized schedule. Demonstrate, sell, recommend FACE FOUNDRIÉ products. Work with the manager to notify when supplies of any kind are low to ensure we have all items on hand. Assist in all in store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company time keeping procedures. Attend mandatory product training and team meetings. Follow all safety, sanitation and hygiene procedures before, during and after services; ensure board compliance at all times. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience (1 year) Sales and Marketing Experience Preferred Salon Experience Job Type: Part Time, Full Time Education: Highschool, or equivalent

The Role: KOS Services Inc. / Dental Dreams LLC in Ypsilanti, MI is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent service to our patients. The ideal candidate will have great customer service skills with a passion for helping others. Bilingual - Spanish proficiency is a plus! Who Are We: KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K Life insurance, Pet insurance, and more Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Bilingual - Spanish (preferred) Excellent Customer Service experience Dentrix and/or Eaglesoft experience (preferred) We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.