Front desk coordinator jobs in Erie, PA

Are you a dedicated professional interested in building a rewarding career? Are you interested in a call center position that offers terrific benefits, opportunities to grow, and an excellent work-life balance and the ability to work from home post training? Then you may be the perfect fit for our Scheduling Services Scheduling Specialist, Associate role! This role is based out of Erie at our East Bayfront location. In this role, you will serve as the first line of contact for the patient. The Scheduling Specialist, Associate acts as an advocate for patients by providing guidance, interpretation, and education on scheduling. They provide details regarding their appointment, including directions, and required preparation. They also review, verify, and enter the patients' demographic and insurance information. We also offer a monthly incentive program, which is based off performance and 3 months of employment. If you are enthusiastic about assisting others in a customer service role and think you are up for the challenge, apply today! Purpose: Under the general direction of the Supervisor, Scheduling Services, the Scheduling Specialist Associate, Scheduling Services will ensure a World Class, patient-centric experience of Service Excellence through every interaction with UPMC Scheduling Services. This patient-centric experience will align with not only the Scheduling Services Mission & Vision but the UPMC Core Values, creating an Industry Leading patient experience during each and every interaction. The Scheduling Specialist Associate, Scheduling Services will perform all aspects of scheduling duties across the UPMC Scheduling Center by serving as an advocate for UPMC patients, providing guidance, interpretation, and education on scheduling, registration and various patient related inquiries. The Scheduling Specialist Associate, Scheduling Services is responsible for efficient and courteous resolution to verbal and written patient inquiries, ensuring satisfaction while interacting patients, physicians, families, hospital personnel, referring physicians and office staff, etc. The Scheduling Specialist Associate, Scheduling Services will achieve their quality, production, and customer satisfaction goals while adhering to UPMC Values and Culture of Service Excellence. Responsibilities: * Provide a World Class patient experience, focusing on Service Excellence and one contact resolution with each and every patient interaction. Assist with the management of the Scheduling Center volume and performance by ensuring efficiency on inbound calls, outreach calls, cohesive written communication, and online interactions. * Schedule patient appointments accurately and timely, with a dedication to patient satisfaction and first call resolution while utilizing department protocols to schedule appointments, ensuring the appropriate exam, physician, and timeslot are utilized. Adhere to Scheduling Services guidelines for obtaining patient information while conveying the proper exam instructions and information. * Review and update the patient's demographic and insurance information to ensure data integrity and revising existing information on patients. Follow up on any incomplete or inaccessible information to ensure complete patient records. * Research inquiries from UPMC Scheduling Services patients, physicians, and office staff, including follow-up, documenting actions required to close out the inquiry in accordance with quality guidelines, as applicable. This includes communicating the issue to the Supervisor and Scheduling Services Leadership. * Act as an advocate for patients by providing guidance, interpretation, and education on scheduling, scheduling resources, registration (directions, parking information, and required preparation for appointment, etc.), and various patient related inquiries. * Conduct outbound service calls in accordance with departmental initiatives. Contact patients to discuss their post-discharge appointment requirements, including follow up and coordination of appointments for the patient. * Drive First Call Resolution on every inquiry by completing all necessary outreach calls on behalf of the patient, including interacting with the office staff and department leaders as necessary to ensure the patient-centric experience. * Serve as a mentor to newly hired staff members, role modelling service excellence and a patient-centric experience. * Attend all Scheduling Services meetings, trainings and educational discussions as scheduled. * Provide exemplary customer service by being proactive and responsive to all UPMC Scheduling Services patient and physician requests. * Remain current on all departmental policies, procedures, plan benefit designs, and modifications. * Communicate with all managers, supervisors, and team leaders effectively, efficiently, and courteously. * Maintain employee and patient confidentiality at all times. * High School Graduate. * Minimum of one year experience in a Customer Service and / or Call Center Environment Required. * Service Excellence as a way of thinking and the attitude that is portrayed. Ability to help others embrace the spirit of service and provide a high level of service excellence. * Proven success in finding innovative solutions to enhance the patient experience. * Excellent organizational, interpersonal and communication skills, both written and oral. Strong ability to make independent decisions required. * Proficient in Microsoft Office and Excel preferred. * Strong problem-solving abilities necessary to evaluate and address patient / physician inquiries. * Must have a desire to help others and portray empathy in all situations. * Demonstrated flexibility and motivation to learn & grow in the role. * Complete and thorough understanding of 'Excellence in Service' requirements. Licensure, Certifications, and Clearances: UPMC is an Equal Opportunity Employer/Disability/Veteran

Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Crossroads is a leading addiction treatment provider of outpatient medication-assisted treatment (MAT). We treat patients with opioid use disorder (OUD) using medications such as methadone and suboxone/ buprenorphine. We pride ourselves in supporting our patients' medical and personal recoveries from substance use disorder. Starting our fight against the opioid addiction crisis in 2005, Crossroads has remained physician led and patient focused as we've grown to 100+ clinics across nine states. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients. Day in the Life of a Front Office Assistant Responsible for providing excellent customer service checking in patients, receiving payments, and assisting in daily operations. Maintain friendly, professional attitude towards patients, offer a “white glove” experience. Provide an exceptional experience by guiding new patients through their intake process. Collect urine and saliva samples for patient drug screens as needed Maintains daily financial records and reports Coordinates with medical and clinical staff to coordinate intakes Provides clerical and logistical support Oversees patient accounts and financial responsibilities Education and Experience requirements : At minimum, High School Diploma or GED required. Customer Service experience in a fast paced environment preferred. Experience in healthcare, addiction medicine, office administration preferred. Lived Addiction experience is a plus. Hours, Schedule, and Travel (if applicable) Our Patient Ambassadors enjoys an early morning schedule with early afternoon out times. It is expected that Patient Ambassadors have flexibility to support on weekends and evenings. Expected hours for this role are 37-40 hours per week. See specific schedule requirements below. Position Benefits Have a daily impact on many lives. Excellent training if you are new to this field. Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate. Community events that promotes belonging and education. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events. Opportunity to save lives everyday! Benefits Package Medical, Dental, and Vision Insurance PTO Variety of 401K options including a match program with no vesture period Annual Continuing Education Allowance (in related field) Life Insurance Short/Long Term Disability Paid maternity/paternity leave Mental Health day Calm subscription for all employees

Job DescriptionBenefits: Hiring bonus Simple IRA Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for an insurance agent may be the career for you! Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal, and listening People-oriented Detail oriented Proactive in problem-solving Able to learn computer functions Ability to work in a team environment Currently licensed applicants preferred

Job DescriptionBenefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Dental insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Office Representative with Mark Barczyk Agency - Allstate, you will play a key role in driving the growth and success of our insurance agency. Your proactive approach, sales aptitude, and commitment to building lasting relationships with clients will set you apart. This position is perfect for someone who thrives on identifying customer needs, delivering tailored insurance solutions, and consistently exceeding sales goals. In this role, youll combine exceptional communication skills, a sales-driven mindset, and a passion for helping people. Youll have the opportunity to develop professionally while contributing to the agencys success. We are excited to meet driven, sales-focused candidates who are eager to grow within our agency. High performers can anticipate opportunities for advancement. RESPONSIBILITIES: Generate leads and actively pursue new business opportunities. Educate clients about insurance products and recommend appropriate coverage options. Foster strong client relationships through regular follow-ups and proactive communication. Maintain accurate client records and manage policy updates efficiently. QUALIFICATIONS: Excellent communication and relationship-building abilities. Experience in sales or customer service preferred. Goal-oriented and motivated by achieving measurable results. Ability to manage multiple priorities and work effectively in a fast-paced environment.

Front Desk Associate Our client, the Multi-cultural Health Evaluation Delivery System, an organization who values Flexible, Ethical, Positive Communicators, Culturally Competent, Productive, and Team Players has a need for a Front Desk Associate. May include some evening & weekend work. Duties and Responsibilities include, but are not limited to the following: Administrative Duties Greets all patients and visitors as they enter the building. Answers incoming phone calls, screens and distributes phone calls, takes messages as necessary, troubleshoots problems and assists the caller accordingly. Checks patients in, confirms demographics and verifies insurance is accurate and current and/or insurance eligibility. Collects co-payments and documents them as appropriate. Checks-out patients and schedules follow-up appointments as appropriate. Schedules patients maintains communication with clinical staff to add patients with urgent medical concerns to the schedule. Maintains communication with clinical staff to inform patients if/when clinicians are delayed. Gathers and sends requested medical records for patients, insurances, and specialty providers. Assists other clinical staff in reviewing care gap lists and scheduling related appointments. Assists with in-clinic and external interpretation if multilingual. Safety: Adheres to safety, infection control, patient confidentiality, and related policies and procedures. Company Values: Ensures the six domains of healthcare quality are met during each patient visit: patient safety, effectiveness, patient-centered, timeliness, efficiency, and equity. Consistent with MHEDS' values, treats all supervisors, co-workers, direct reports, patients, and any other internal or external person with respect and dignity. Education and/or Experience: A high school diploma or GED is required. Proficient in computer processing, and general office skills. Ability and willingness to learn new tasks as required. Experience in a healthcare setting helpful but not required. Must be able to work effectively within a multicultural workforce environment. Language Skills: Must be able to speak and write in English. Additional language capabilities are a plus. Physical Demands: Normal medical/administrative office setting demands include lifting and carrying or delivering supplies that usually weigh less than 10 pounds, but may occasionally weigh 20-30 pounds, within the building. Work Environment: The office and clinical areas are well illuminated, climate controlled, indoor areas. Work involves some exposure to hazards typical to a medical office environment, including potential exposure to infectious diseases and blood borne pathogens, chemical exposures, fire, mechanical and electrical hazards. Protective clothing and equipment are provided and required to be worn in potential exposure situations. Interested, qualified candidates will please submit a résumé. J.L. Nick & Associates & MHEDS are equal opportunity employers.

About Sound: Headquartered in Tacoma, WA, Sound Physicians is a physician-founded and led, national, multi-specialty medical group made up of more than 1,000 business colleagues and 4,000 physicians, APPs, CRNAs, and nurses practicing in 400-plus hospitals across 45 states. Founded in 2001, and with specialties in emergency and hospital medicine, critical care, anesthesia, and telemedicine, Sound has a reputation for innovating and leading through an ever-changing healthcare landscape - with patients at the center of the universe. Sound Physicians offers a competitive benefits package inclusive of the items below, and more: Medical insurance, Dental insurance, and Vision insurance Health care and dependent care flexible spending account 401(k) retirement savings plan with a company match Paid time off (PTO) begins accruing immediately upon start date at a rate of 15 days per year, in accordance with Sound's PTO policy Ten company-paid holidays per year About the Team: The Practice Coordinator works with the Sound Physician's team onsite at the hospital partner daily. This team consists of a Practice Medical Director, Clinicians, and a Clinical Performance Nurse. About the Role: The Practice Coordinator is responsible for daily oversight of administrative responsibility for the Sound site practice. The Practice Coordinator will have a visible presence and involvement with the entire practice team and multiple hospital departments including the Medical Staff Office, community providers and specialty physicians. This position is responsible for contributing to improved workflow processes, communications, and standards, as well as onsite initiatives for operational, financial, and clinical performance. The Details: This is a full-time role working on-site at our practice at Meadville Medical Center in Meadville, PA. Monday - Friday. Start times flexible from 6:00 AM - 8:00 AM. This position is eligible for additional compensation beyond base pay. In this role, you will be responsible for: Practice Operations and Support General administrative support to medical practice, under the direction of the medical director and practice administrator, if applicable Providing office management functions to include, but not limited to, all aspects of meeting management, office systems, supplies, practice events Collaborating with Medical Director and Practice Management Team in developing and maintaining site practice policies and procedures As applicable to the practice line, facilitating all aspects of the daily patient census/reconciliation and daily multi-disciplinary rounds Administratively enabling patient care through facilitating home health order workflows, responding to medical records requests, coordinating patient PCP follow up appointments and completion of death certificates Ensuring all aspects of recruiting are executed, including coordination of onsite interviews with hospital leadership, promoting a positive candidate experience (interviewing and site visits) Ensuring all aspects of on-boarding and orientation are completed for new clinicians as well as locums & ambassadors Developing and maintain practice orientation checklists and policies Ensuring all licensed providers complete their recredentialing in a timely manner and appropriately for their licensing, certificates, and credentials required by Sound and hospital Medical Staff Office. Ensuring compliance with reappointments and monitors state licenses expirables Ensuring clinicians obtain hospital privileging and payer enrollment is complete prior to patient care Managing relationship with hospital Medical Staff Office, troubleshooting barriers to on-time starts Ensuring billing and documentation compliance for the practice Ensuring clinicians participate in mandatory compliance training and remediation, if required, and that clinicians timely query responses and participation in compliance activities Participating in all medical group training offered by Sound pertinent to role and responsibilities Supporting clinicians in open enrollment for benefits on annual basis, demonstrating an understanding of Sound's benefits plan. Supporting clinicians through entry of life event changes in Sound's HR Information System Providing general support for all Sound software applications Establishing and maintaining group norms for the practice team, at direction of medical director Maintaining visual/management boards to support team communications and recognition Training/mentoring practice coordinators, as requested Encouraging practice participation in Sound bedside/colleague engagement surveys Staffing Operations Creating and optimizing clinical schedule, ensuring accurately documented shifts for payroll processing. Promoting practice sustainability with no disruption to patient care 120 days in advance Reviewing and validating shift and productivity data for appropriate processing by payroll each month Client Retention Serving as general administrative liaison to hospital executives and staff regarding hospital needs Coordinating monthly and quarterly meetings and events, both within practice team and with hospital partner leadership, including scheduling, agenda, room/material facilitation, and meeting minutes Ensuring client facing materials are refreshed with Sound current standards Maintaining reports/trackers as requested Ensuring accuracy of PCP database and distribution of PCP list What we are looking for: A successful candidate will have a demonstrated track record of a combination of these values, knowledge, and experience: Values: Collaboration: Demonstrates the ability to work well with others to accomplish a goal and get the work done; takes opinions of others into consideration; includes others in the decision-making process Customer-focus: Puts customer (internal and external) needs first and makes customers their top priority Eagerness to Learn: Proactively seeks out information, embraces learning new things and enjoys the learning process Likes people: Genuinely enjoys engaging with and helping others; feels a sense of accomplishment through helping and working with other people Self-starter: Demonstrates the ability to jump in and start a task or project with limited direction Resourcefulness: Proactive willingness to utilize available information and tools to figure things out Knowledge: Intermediate Microsoft Office proficiency (i.e. Outlook, Excel and PowerPoint) Knowledge of relevant state and federal healthcare regulations Knowledge of HR information systems and basic HR knowledge Experience: 1-2 years of administrative support experience, preferably in a hospital or healthcare environment 1-2 years in customer service Pay Range: $20.00 - $36.00 hourly. Exact pay will be determined based on candidate experience, geographical location, and size/complexity of the program being supported. The starting hourly rate will fall between $20.00 - $25.00 per hour. Sound Physicians is an Equal Employment Opportunity (EEO) employer and is committed to diversity, equity, and inclusion at the bedside and in our workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by federal, state, or local laws. This reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment. #SoundBC

Job Details ERIE, PA Part Time $12.58 Hourly FirstDescription Responsible for performing receptionist and clerical duties as receptionist for residents, employees, and the general public. Performs a variety of secretarial and general clerical duties in Reed House/Reed Terrace Office and works in cooperation with all departments relative to the smooth operation of the front office. Acts as first impression/image of Sarah Reed Senior Living including friendly, outgoing personality, and maintains a clean organized work area and lobby. Essential Duties & Responsibilities • Answers general questions for visitors, employees and residents and/or directs to the proper authority/area. • Answers switchboard, referring incoming calls to appropriate area; answers door and parking gate and requests all guests and visitors register. • Performs general office typing, filing, copying, faxing, laminating and mailings. • Coordinates schedules with all RH/RT receptionists and covers sick days, holidays, vacations, weekend shifts, and if necessary; lunch relief daily at Reed House reception. • Listens, observes and responds to RH “Code Alert” alarm. • Publishes and emails within the facility a daily communication log. • Maintains daily communication log for receptionists' communication. • Responsible for U.S. mail distribution and freight sorting from UPS, FedEx, etc. carriers. Calls or delivers packages to residents for large heavy parcels/packages and/or places work orders. • Responsible for preparing and mailing packages through UPS, UPS or Fed Ex. • Inputs work orders for Maintenance Department as requested by residents and staff. • Updates office copy of lists for residents daily: Updates mail distribution and telephone directory. • Maintains daily Erie Times News records, including additions & deletions. Prints daily newspaper labels for resident newspapers. Communicates with Circulation Manager when problems arise. • Responsible for accurately handling petty cash funds, making change, cashing resident checks, selling gift certificates, receiving resident payments, guest room payments, meal purchases and Dufford Terrace meal cards. • Updates and maintains Resident binders for permanent facility records of all residents for Sarah Reed; including Death & Discharge. • Responsible for daily emptying of shred bins and shredding according to rotating schedule. • Updates and publishes bimonthly resident phone directory. Periodically updates staff phone directory and code box for residential residents. • Prepares packets for Annual Training Meetings. • Responsible for organization, safety and cleanliness of reception office. • Updates and maintains Office Policy and Procedure Manual. • Prepares for quarterly Memorial Services for family members and prints memorial program. Prepares and mails invitation letters, posts signs and orders refreshments and set up. • Prepares Sunday bulletin for religious service. • Mails physician orders for Reed House. • Periodic recycling of Ink cartridges. • Print & update fitness program with corresponding program dates, log tabulation after each class, and faxing of documents to YMCA. • Receives calls and records scheduled doctor appointments for residents who use Sarah Reed van. • Prepares and prints new admit name plates for Reed House admissions. • Maintains Physician Orders-mailing and tracking for ZP medical charts. • Prepares admission packets for Personal Care residents, Reed House and ZP. • Prepares case folders on admission, deaths, discharges and transfers and distributes copies to appropriate departments. • Processing/Distribution of Packets/Charts for RH for discharge charts, new admission, and readmits and filing. • Purges inactive and outdated inquiries according to regulations for SNF Social Workers. • Maintains updated social service/nursing forms. • Assembles Nursing and Residents Handbooks. • Assists with Annual Room Rate letters. • Prepares schedules and maintains weekly care plans schedules and initiates weekly phone calls to responsible family members for Reed House Resident Care Plan meeting. • File annual health records for residential residents in case and med charts. • In preparation for emergencies or security issues, is aware of all security systems in the facility and alarms. • Maintains fire lists for ZP & RT. Responsible for actions during fire or emergency preparedness drill. Delivers sign-in/out sheets emergency list to RH1 Nurses Station. • Types and mails letters to inquirers for Social Services. • Assists with maintaining MSN and Interim staffing binders. Non-Essential Duties & Responsibilities • Receives and collects money for various fundraising events (Fall Fling, dessert of the month, pie sales) throughout the year • Records facility room reservations for conferences, meetings, guest room and resident social events, then posts accordingly. • Refers and processes inquiries regarding residence in the facility to the Social Service Staff/Marketing Director. • Assists applicants with applications for employment. Logs application in spreadsheet before distributing to appropriate department heads. • Maintains daily supply usage, supply cabinet and organization of supply room. • Distributes incoming faxes to proper recipients. • Maintains visitor/resident's sign in/out sheets and separate sign in/out sheets for Optum and volunteers. • Oversees the mailing procedure of the discharge/death resident satisfaction surveys sent to discharged resident or family member if deceased and tabulates. • Observe report and respond to safety issues. Responsible for keeping lobby neat and clean, reporting to housekeeping/maintenance anything requiring attention. • Copies and distributes menus as directed by the Food Service Director. Updates meal census sheets for residents and staff. • Updates Catholic list weekly. • Reviews MDS calendar for RNAC's twice weekly and reports discrepancies. • Reviews and maintains Pet Log records for updates and follows pet visitor policy. • Sends out dry cleaning/alterations for residential residents. • Other related duties and responsibilities that may become necessary as directed by Administration or Executive Secretary. • Updating, creating or recreating forms for various departments. • Updating, retyping, formatting policies for various departments. • Prepares census and inquiries and intake information for the Executive Secretary for monthly Board of Directors meeting report. • Inputting stats in access program for inquires. • Updates bath schedules weekly or sooner if needed and posts in ZP. • Coordinates with ZP Nursing assignment forms (services for residents). • Maintains visitor/resident's sign in/out sheets for RT reception and parking garage entrance. • Prepares semi-annual guest meal report/meal records for each resident/facility. • Orders PASSR, MA401 and MA 51 from DOH website. • Other related duties and responsibilities that may become necessary as directed by the Executive Secretary or Social Workers. Qualifications Qualifications • High School graduate with educational emphasis on business. • Previous experience in operation of business machines, phone systems, filing, computer, Microsoft word and excel. Knowledge, Skills, & Abilities • Possess typing and general office skills; ability to operate a computer and other office machinery, including postage machine, copiers, printers, fax, scanning, laminator, label maker, phone system and shredder. • Effective communication and organizational skills. • Detail oriented • Knowledge of medical terminology. • Knowledge of Microsoft office programs; Microsoft word, Excel, Publisher, Powerpoint and Access. Physical & Visual Requirements • Occasional lifting up to 50 lbs, standing, walking, pushing, and pulling. • Frequent lifting up to 25 lbs, sitting, reaching, grasping, and fine manipulation. • Keen vision required and ability to hear alarms and staff.

Job Title: Service Appointment Coordinator Department: Service Department Reports To: Service Manager / BDC Manager Employment Type: Full-Time and Part-Time We are looking to add a Full-time position. Full time - 2 days off per week, 40 hours per week. Shift is on a weekly rotation of 7:30-4:30, 8-5, or 9-6. About New Motors New Motors has proudly served the Erie community since 1971, representing Subaru, BMW, and Volkswagen. As a family-owned dealership, we are committed to delivering exceptional customer service and building long-term relationships with our clients and our team. Job Summary: The Service Appointment Coordinator plays a key role in delivering a best-in-class service experience. This position is responsible for handling all incoming service calls, scheduling appointments efficiently, and providing clear communication between customers and our service team. You will be the first point of contact for our service customers and a critical part of our customer satisfaction goals. Key Responsibilities: Answer inbound service department calls in a professional and courteous manner. Schedule service appointments based on technician availability and customer needs. Confirm upcoming appointments and follow up on missed appointments. Maintain accurate customer records in the dealership CRM and scheduling tools. Coordinate with service advisors and BDC team to optimize shop capacity. Promote dealership service specials and maintenance recommendations when appropriate. Contact customers for first maintenance reminders, PA state inspection notices, and past-due services. Ensure customers receive a confirmation of their appointment and any necessary instructions. Assist with outbound follow-up calls and texts to ensure customer satisfaction. Document all customer interactions and feedback. Qualifications: Prior experience in customer service or automotive service scheduling preferred. Excellent communication and phone skills. Comfortable with computer systems, CRM tools, and dealership scheduling software. Organized, detail-oriented, and able to multitask in a fast-paced environment. Friendly, professional demeanor with a focus on customer satisfaction. High school diploma or equivalent required. Why Join New Motors? Competitive pay and performance incentives Paid training and development Health, dental, and vision insurance 401(k) with company match Employee discounts on vehicles, service, and parts Supportive team environment with room for growth To Apply: Email your resume to ******************* or apply in person at our dealership. We're excited to meet the next great addition to our service team! New Motors Subaru BMW and Volkswagen 8670 Peach St Erie, PA 16509

2ND SHIFT AND WEEKENDS A MUST!! Provides guests with excellent customer service while taking reservations, and checking guests in and out in an accurate/thorough manner. Balances the daily accounting records and completes the necessary paperwork. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Checks guests in and out of the hotel in a thorough and accurate manner. Sells guest rooms to walk in guests and reservations using established selling procedures and yield management techniques. Answers and transfers all incoming telephone calls using proper telephone etiquette. Provides customer service, including message taking, setting wake up calls, providing directions and other information as needed. Follows the “stick to the basics policy”. Encourages use of the company operated restaurants. Follows proper cash and credit card handling procedures. Accurately completes required paperwork and cash out procedures. Completes a bucket-to-board daily. Communicates information to other shifts in the daily log book. Has a thorough understanding of hotel equipment used at the front desk. Ensures the hotel equipment, such as fax machines, copiers, and the PMS system are maintained properly and secured. Provides excellent customer service that goes above and beyond the expectations of the hotel guests. Conducts themselves in a professional, courteous manner at all times.Observes the company's 10-4 rule. Immediately addresses all guest requests. Never says “no” to a guest request for information-finds the answer. Presents a professional image. Properly attired in a clean, pressed uniform and name tag, in accordance with franchise and company grooming and uniform policy. Communicates with superiors and co-workers about the status of guest rooms, guest requests, and maintenance issues. Utilizes the daily log book to coordinate information for all day shifts. Provides safety and security for the hotel and its guests. Follows the hotel key control procedures at all times. Is familiar with the hotel emergency plan and is able to confidently partake in emergency training procedures. Observes guest and hotel confidentiality procedures. Uses the hotel safe lifting procedures. Reports all incidents and injuries to the appropriate supervisor. Provides input and ideas on the operation of the hotel. Participates in training initiatives and skill development. Completes any other task requested by a supervisor, including training new associates. All other duties as assigned. Job Type: Part-time Salary: From $12.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Paid time off Referral program Vision insurance Schedule: Evening shift Holidays Weekends as needed Work setting: In-person Work Location: In person View all jobs at this company

Full-time Description Our team in Jamestown, NY is looking for a dedicated Patient Service Representative to join us in providing an outstanding first impression for our patients. Sign-On Bonus Eligible! Roswell Park Care Network is a recognized leader in oncology and specialty care, serving community physician practices across New York State. We are committed to delivering exceptional patient care and advancing innovative treatment options. We offer an excellent benefit package: Sign-On Bonus Eligible! Work-Life Balance - Monday-Friday schedule - no nights or weekends! Career Advancement - Build your future with our career ladder program PSR Academy - Enhance your skills with specialized training and workshops Comprehensive Benefits - Medical, dental and vision coverage 401(k) with Company Match Generous Time Off Company paid life insurance, options for LTD, Critical Illness, Accident Generous Vacation and Sick time 11 Holidays The Patient Service Representative (PSR) serves as the initial point of contact for patients, providing administrative and customer service support. Handle tasks such as scheduling appointments, managing patient information, processing payments, and ensuring smooth communication between patients and medical staff. PSRs play a crucial role in creating a positive patient experience and maintaining efficient healthcare operations. Responsibilities: Medical receptionist Greet and welcome all patients: Creating a friendly and welcoming environment is paramount, setting the tone for the entire patient visit. This involves greeting patients and visitors in person and over the phone professionally. Announces patients, visitors as needed with sensitivity. Interact with fellow workers in a way that promotes a respectful and cooperative working environment Assists nurses, physicians, and other clinical and/or medical staff l with administrative support Accurately and efficiently respond to tasks received from providers, other office staff, and billing Open and close the patient waiting room Must adhere to policies, procedures and regulations as outlined in the office policy and procedures manual Registration and Information Management Register patients using EMR. Coordinates and prepares patient's appointments and itinerary Check insurance eligibility and verification on every patient Collect and scan insurance and other required documents Check report to ensure coverage and proper co-pay collection Confirm insurance eligibility and verification prior to scheduling new patient appointments New patient intake including entry into EMR Verify and update patient demographic and insurance details at each visit. Collect identification and insurance cards, copying or scanning them for the patient's record. Scan other relevant patient information into the Electronic Medical Record (EMR). Enters data from source documents into computer following format displayed on screen and enters necessary codes; compiles, sorts and verifies accuracy of data to be entered; responds to inquiries regarding entered data and makes corrections as necessary Retrieves patient records, test results and/or charts from outside sources Prepares paperwork and patient records related to their area of responsibility Financial Responsibilities Collect co-pays and past due balances on patient accounts. Process payments and issue receipts. Handle insurance inquiries and verify insurance eligibility. Appointment Management Optimize provider schedules by efficiently scheduling and confirming appointments. Answer phones, taking messages, and making appointments. Calling and rescheduling cancellations. Monitor's voicemails and returns calls Creates reminder calls Patient Support and Communication Answer patient inquiries, provide general information, and address concerns. Help patients complete medical forms and guiding them on next steps. Ensure patient privacy and confidentiality, following HIPAA regulations. Invites every patient to join the patient portal and includes proper paperwork and education to the patient Patient check-out. Act as a liaison between patients and healthcare providers. Maintain and update patient records. Maintain office inventory and equipment, including ordering supplies. Maintain cleanliness and organization of the reception area. Creates and mails patient letters (no show and 3 call attempt) Provides assistance to patients and family members; refers questions to the appropriate department or individual Maintains, sorts, files, and obtains patient records, files and/or charts Other Responsibilities: Backup for Medical Records Assists in training other staff members on the appropriate use of equipment, office systems and work procedures as requested Assists other departments with administrative duties, as requested Prepares other written documentation as required by the profession and the department; maintains, distributes, analyzes and projects information for required records, reports and statistics, as directed Update HealtheLink, as requested Enhances professional growth and development by participating in educational programs, reading current literature, and participating in in-service meetings and workshops. Performs other related duties as assigned or requested Communication and interpersonal skills Active Listening: Give patients your full attention, maintain eye contact, and demonstrate empathy to make them feel heard and understood. This helps build trust and rapport. Clear and Concise Communication: Avoid medical jargon and use plain language to explain procedures, instructions, and billing information. Use the "teach-back" method to ensure patients understand the information provided. Empathy and Compassion: Recognize and acknowledge patients' emotions and fears, creating a supportive environment where they feel valued. Non-Verbal Communication: Maintain a warm and approachable demeanor through body language, facial expressions, and gestures to put patients at ease. Respect and Cultural Competence: Treat all patients with respect, recognize and value cultural differences, and tailor communication style to meet the needs of diverse patient populations. Patient registration and administration Warm Greeting and Efficient Check-in: Welcome patients with a friendly demeanor and efficiently gather necessary demographic, insurance, and payment information. Offer self-arrival technology options if available. Accurate Data Entry and Management: Ensure patient records, billing details, and medical records are entered and maintained accurately in electronic health record (EHR) systems or other practice management software. Proactive Scheduling and Coordination: Efficiently schedule appointments, coordinate with other departments for ancillary services, and send out reminders to minimize delays and improve patient flow. Insurance Verification and Billing Assistance: Verify insurance coverage and benefits, obtain pre-authorizations when required, and provide clear explanations of financial responsibilities and payment options. Assist patients with billing inquiries and connect them to financial advocacy resources if needed. Maintain Cleanliness and Organization: Ensure the reception area and office environment are tidy and organized to project professionalism and maintain patient confidence. Patient support and engagement Address Patient Inquiries and Concerns Promptly: Respond to questions, concerns, and complaints professionally and efficiently, directing them to the appropriate medical staff if needed. Provide Patient Education and Resources: Inform patients about clinic services, appointment instructions, medication guidelines, and community resources to promote their well-being. Utilize Patient Portals and Technology: Encourage patients to use online portals for appointment scheduling, viewing medical records, and communicating with the practice. Offer telehealth appointments where appropriate to increase patient convenience and access to care. Gather and Address Patient Feedback: Encourage patients to provide feedback through surveys or feedback forms to identify areas for improvement and demonstrate a commitment to continuous quality improvement. Professional development and compliance Ongoing Training and Skill Development: Regularly participate in training and workshops to improve communication skills, empathy, time management, and problem-solving abilities. HIPAA Compliance: Understand and strictly adhere to HIPAA regulations to protect patient privacy and confidentiality, ensuring all patient information is handled securely. Stay Informed: Keep abreast of changes in healthcare regulations, medical terminology, and office procedures to maintain competency in the role. Seek Mentorship: Form relationships with experienced PSRs and supervisors to gain guidance and support for professional growth. Requirements Education/Experience: High School diploma or G.E.D. and the equivalent of one (1) year of full-time clinical or administrative health care experience; or High School diploma or G.E.D. and the equivalent of six (6) months of full-time RPCI Oncology, PC clinical or administrative health care experience. Must have one (1) year customer service experience in an office, preferably with patients Successful completion of an accredited medical office assistant education program preferred Must have experience working in Windows and with MS Office software Salary Description $18.00-$20.00/hour

Job Description Receptionist - Auto Dealership As our new receptionist, you will be the voice and face of our dealership. So we need someone with a winning attitude and a professional appearance. While we prefer someone with experience, candidates with great potential will also be considered. To be successful in this position, friendliness, professionalism and reliability are key. Job Responsibilities Understand and follow receptionist processes and procedures Greet visitors and obtain name and nature of business Answering phones in a professional manner and transferring calls as necessary Managing service and sales transactions using CDK Collecting payment via cash/check/credit card and receipting Reconciling cash/cred card transactions to nightly reports Update customer information Direct clients to lounge and refer clients to appropriate personnel for vehicle status updates Diffuse client concerns and direct them to the appropriate team member for assistance Education and/or Experience High school diploma or GED; 1 to 3 months of related experience and/or training; Candidates with an equivalent combination of education and experience will also be considered. Compensation $12.00/hour Benefits Health, Dental & Vision Insurance 401K with Employer Match Paid Uniforms Paid Time Off after one year Paid Training Employee Pricing on New Vehicles About Us Automotive News Top 150 Dealer Group Come grow with Preston Auto! Founded in 1989 and family owned and operated ever since, Preston Auto has expanded to 10 locations with 16 brands. We are the area's largest dealer group selling more than 10,000 vehicles/yr.! At Preston Auto we offer a comprehensive benefits package (401K, health insurance, onsite fitness center, and more!), and a fun and energetic work atmosphere. We take great pride in serving our customers at a world class "You Come First!" level and strive for sales leadership at all of our locations. At Preston Auto, we believe in promoting from within and as we continue to grow, our top performers have opportunities for advancement within the company. In fact, many of our store operators started out as Sales Consultants or working in our Business Development Centers! We are proud to have some of the highest retention rates and lowest turnover rates in the industry! We take great pride in not only serving our community, but also giving back to our community as well as we collaborate with the YMCA, United Way, and many other great organizations in the community.

** Regular travel to satellite locations may be required ** Summary Provides support with the daily activities at the Front Desk in the Medical Office including; Check-in, Check-out and ICS management. Essential Duties and Responsibilities include the following. Other duties may be assigned as determined by OOMC Management. Travels to other locations as needed. Responsible for completing the check-in/ registration process according to guidelines by; accurately entering all pertinent patient information, confirming insurance benefit eligibility completion at the time of service, collecting and posting copayments, preparing electronic encounters in EPM and EHR for billing and clinical use, confirming referring physicians, obtaining and entering all meaningful use criteria, enrolling patients in Patient Portal, including necessary paperwork brought in by patient or sent in by referring OD for the doctors to review, and reconciling all copayments collected. Responsible for completing the check-out/ discharge process according to guidelines by; providing patients with their next appointment as indicated on fee ticket, providing patient education as directed, entering data for meaningful use, forwards MRI and Medicaid precertification requests to appropriate personnel, and reconciles daily collections then forwards all fee tickets to the billing staff daily. Responsible for auto enrolling our patients onto the practices Patient Portal. Educating the patients of the benefits of enrolling on our Patient Portal and giving them the information needed to gain access. In addition, encouraging patients to utilize the portal for communicating with our practice and the benefits the portal can provide by keeping them engaged in the care they receive. Each Patient Advocate is required to assist at least one patient per day by helping the patients log on the portal and submitting a secure message to our practice. Provides daily schedule to clinical staff. Scans and files all patient documents accumulated daily in DM by the end of each business day. Retrieves messages from Call Center Triage and forwards to appropriate personal in a timely manner. Updates Telephone Call Templates with physician responses and generates document when completed. Answers incoming calls from the call center and responds to inquiry. Documents and records all phone calls, fax submissions, incoming mail, and patient interactions that require the assistance of personnel or other department for communication purposes. Assists medical personnel with returning messages such as patient inquiries. Ensures patient referral source is kept abreast of patient care by entering or submitting all new referring physicians to the Referral Management Department for entry in the provider database or attaching updated physician's contact information to the patients' electronic chart in all designated areas. Submits patients referred VIA fax/ Referring OD to the Referral Management Department. All scheduled patients must have their referral letters scanned into DM and noted in the system. Sorts mail and handles fax requests. Greets and directs patients, salespeople, and visitors. Contacts and reschedules no show appointments and assists with internal scheduling conflicts. Forwards on demand precertification and insurance verification requests to appropriate personnel. Maintains and controls the release of information to authorized persons only. Maintains a neat and orderly work area and keeps all waiting areas clear of debris, magazines organized and up to date. Orders, receives, and maintains office supplies. Regular travel to satellite locations may be required.

Job Description Do you take pride in making every Participant and visitor feel welcomed, supported, and valued from the moment they arrive? Do you enjoy supporting your team by keeping administrative tasks organized and running smoothly? If so, you may be the perfect fit for our One Senior Care family of businesses - including LIFE-NWPA, Mountain View PACE, and Buckeye PACE. Job Summary: As a Receptionist, you'll create a warm, welcoming experience for Participants, families, staff, and visitors from the moment they walk through the door. This role is ideal for someone who is friendly, patient, and genuinely enjoys connecting with people throughout the day. You'll support the team by answering calls, greeting guests, assisting with daily office tasks, and helping keep the front lobby organized and calm. This is a steady, people-centered position where kindness, consistency, and teamwork always come first. Hourly Wage: $14.25 /hr. to start - $15.25 /hr. after 90 days Schedule: First shift, full-time hours. Specific work hours will be established in consultation with your supervisor. Benefits: 9 Paid Holidays PTO starting at 3 weeks + 1 day per year (accrued from date of hire for full-time employees) Medical, Dental, & Vision Free Life and AD&D Insurance Plan Health Savings and Flexible Spending Accounts Short Term Disability Insurance Group Voluntary Term Life Insurance for Employee, Spouses, and Dependents Paid Parental Leave Tuition Reimbursement and Paid Training Opportunities Retirement Plan with company annual match Mileage Reimbursement at annual IRS rate as applicable Duties/Responsibilities: Greet all Participants, visitors, and staff with warmth and professionalism. Answer and direct phone calls to the appropriate departments. Assist Participants and visitors with questions, directions, and general support. Ensure visitors and vendors sign in and out. Receive and sort incoming mail and newspapers. Help maintain the cleanliness and appearance of the lobby and front entrance. Assist EMS staff by opening doors or managing elevator access when needed. Support Participant tracking as required. Complete filing, copying, and other clerical tasks for the Center Manager and department leaders. Scan documents and help reduce paperwork backlogs. Participate in team discussions and quality improvement activities. Other duties as assigned. Everyone's journey is unique. Even if you haven't done it all, your dedication to learning and helping others is what counts. With our training, mentorship, and career development programs, we'll help you grow and succeed. What Makes You a Great Fit: Warm, approachable, and patient with people from all backgrounds Enjoys frequent social interaction and supporting others throughout the day Comfortable working at a steady, unhurried pace with predictable routines Collaborative and team-oriented; values communication and shared success Able to stay calm, thoughtful, and supportive, even during busier moments Organized and reliable, with good follow-through on tasks CPR and First Aid Certification (or willingness to obtain after hire - we'll provide the training!) Must be at least 18 years of age Must have access to reliable transportation Education and Experience: High school diploma or equivalent is preferred. 1 to 3 years of administrative support experience. Experience working with the frail or elderly population is a plus - but not required. We'll provide hands-on training and mentoring to help you grow! Capable of and experienced in assisting individuals with special mobility needs. Requirements: Successful completion of background check, physical, drug screening, TB Screening. Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Join Us! At One Senior Care, you'll be part of a compassionate team that makes a tangible difference in seniors' lives - working together to keep participants safe, healthy, connected, and at home. One Senior Care is an Equal Opportunity Employer. Employment is contingent upon successful completion of required background checks, health and safety screenings, and any clearances required for healthcare programs.

We are looking for a dedicated Associate Patient Care Coordinator to join our team in Mt. Pleasant, Pennsylvania. The Associate Patient Care Coordinator is a contract position within the healthcare sector, focusing on patient registration and coordination. The Associate Patient Care Coordinator, you will play a key part in ensuring a seamless patient experience by managing appointments, handling medical records, and addressing billing inquiries with attention to detail. This role has rotating 8-hour shifts covering Responsibilities: - Coordinate patient appointment scheduling using specialized software to ensure accuracy and efficiency. - Manage pre-registration and registration processes, including obtaining required signatures and authorizations. - Provide clear instructions for testing procedures to patients to facilitate smooth clinic operations. - Respond promptly to patient inquiries regarding billing, insurance, and scheduling, ensuring satisfaction. - Monitor and update patient records with accurate demographic and insurance information. - Secure necessary referrals and authorizations to comply with insurance and medical guidelines. - Communicate effectively with patients, staff, and management to address issues and recommend improvements. Requirements - Proven experience in customer service, preferably within a healthcare setting. - Strong communication skills to interact professionally with patients and staff. - Proficiency in scheduling software and familiarity with office functions. - Knowledge of insurance regulations and payment processing. - Ability to work under pressure in a fast-paced environment, managing frequent interruptions. TalentMatch Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .

Join One of the Fastest-Growing Remodeling Companies in the U.S! Home Genius Exteriors has skyrocketed from $2.7M to $161M in just 6 years-and we're on track to hit $1B faster than anyone in the industry. We're looking for ambitious individuals ready to grow their careers in a fast-paced, high-energy environment. What You'll Do: Connect with new clients and set inspection appointments Promote our top-rated products and services Engage customers through face-to-face presentations Sharpen your skills in weekly training sessions What We're Looking For: 18+ years old, no experience or education required Strong communication & people skills Confident, motivated, and eager to grow Flexible schedule: weekdays (11-7) & 4 weekends/month Pay & Perks: $17.25-$22/hr base ($25-$35+/hr with bonuses) $65K-$135K+ annual earning potential (no cap, not a commissions position) Bonuses, company trips (Cancun, Vegas, Bahamas), events & perks Company vehicle for fieldwork Health, dental & vision (with advancement - employees must qualify for these benefits: full time employee, earning the promotion of team lead before benefits packages can be offered) Why HGE? We're redefining remodeling-with a 97% employee satisfaction rating and 4.9 stars on Google. Here, you'll find more than just a job-you'll find A Different Experience.

Description: Patient Registration Specialist/Certified Application Counselor Purpose: The Specialist works effectively as a member of the office team and supports all departments such as medical, behavioral health, dental, billing and medical records, and all other areas to support the mission of the organization. This position gives routine information to the public, greets the public, registers patients, maintains patient records, and assists with insurance information/application/updates/verifications. Job Duties: Experience as a Navigator or Certified Application Counselor (CAC) who assists individuals with application through the NYS Marketplace, preferred. Provide efficient and professional telephone services, transfer calls according to established protocols Participates in daily "planned" discussions with other team members (provider, reception, fellow nurses) to be proactive in the patients care, anticipating their needs prior to a scheduled visit. This meeting is also an opportunity to evaluate goals/discuss other items such as: no-show rates with action plans; acute care calls; additional goals; gaps in care measures; annual PE's; preventive services Educates the patient as to the date and time of this visit. Performs clerical functions for provider within the sphere of responsibility. Assure the readiness of the work area for each working day, open the building at the designated time and have all designated work activities fully operational at the start of business hours Respect and maintain privacy and dignity of agency patients, always ensure patients/TCC guests confidentially Greet patients and agency visitors, direct all people to the appropriate location and services, be courteous, polite and helpful to the public, patient and staff Schedule, register and data enter pertinent patient information thoroughly and in accordance with policies and procedures Performs financial intakes on self-pay/uninsured patients and calculates percent of poverty/eligibility for sliding fee scale Determines insurance, Medicaid and Medicare eligibility; Verifies insurance on all scheduled patients daily Maintains and builds on the general information and knowledge of available resources for patients within the community Explains and assists individuals/community with new patient paperwork/packets and new patient orientation Creates new medical records and retrieves existing medical records by gathering appropriate record folders and contents; assigning and recording new record numbers; verifying existing record numbers; inputting and recording locations to computer; delivering records. Initiates the medical record by creating and processing the patient care record folder. Corrects and communicates patient records problems according to established procedures Retrieves medical records by following chart-out procedures; documenting reasons chart cannot be retrieved. Maintains record availability by processing charts into the department; using chart mark-off procedures; facilitating chart location activities. Keeps health care providers informed by communicating availability or unavailability of the record. Maintains continuity of work operations by documenting and communicating actions, irregularities, and continuing needs. Performs other duties as assigned Send Office Manager a weekly supply order Maintain working relations and cooperatively with staff and public- Contact patients/specialist with referral or med information per clinical staff instruction Recognize and maintain confidentiality of work materials as appropriate Works independently in the absence of supervision; Displays sensitivity to needs of patients, families and co-workers in a non-judgmental fashion. Treats others with consideration, courtesy and respect. Adheres to and implements daily the Chautauqua Centers OSHA Safety program including Blood Born Pathogen Standards, Hazard Communication Standard and TB Exposure Control Policy Plan. Follow TCC's policies and procedures Participates in the maintenance of a clean and safe environment. Remains calm and continues to work effectively in stressful situations. Collect and post fees according to protocols, prepare and balance daily financial registers and submit all appropriate entities. Must plan one's own work such that it is accomplished in the allocated time. Bilingual Staff: Translate for Clinical/Administrative Staff, front desk, and Center forms as needed. Identify outreach and financial opportunities within the community (ie, school, senior, employer) On Occasion attends/conducts community/TCC events, forums, presentations Adheres to the Smoke Free Environment policy. Performs other duties as assigned Education/Skills/Qualifications: High School diploma or equivalent Must have computer knowledge, Microsoft Excel and Word Associate degree from an accredited school is preferred Excellent interpersonal and communication skills One year of work experience in an organization performing duties Computer competency Bilingual in Spanish helpful Correct English usage, grammar, and spelling Basic math skills Operate office equipment. Ability to learn office methods, rules and policies Ability to interact effectively and in a supportive manner with persons of all backgrounds Understand and carry out verbal and written instructions Perform arithmetic calculations Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA) Ability to use sound judgment and independent thinking Ability to establish and maintain positive and effective work relationships with co-workers, patients, providers, vendors, and community Valid driver's license Understanding of Healthcare Market: ie Medicaid, Medicare and Marketplace Understands and is willing to support the Mission of The Chautauqua Center is "To deliver comprehensive high-quality patient-centered health services in the Chautauqua region. Our patient-centered service principals are access, treatment, education, and prevention delivered by friendly and professional clinic and administrative teams". The above statements reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work required that may be inherent in the position. The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.

The YMCA of Greater Erie is looking to hire a part-time Welcome Desk Representative for our Eastside YMCA location. Are you personable, energetic, and fun-loving? Do you love interacting with people and seeing them daily? If so, please read on! This position pays $10.39- $12.99 A DAY IN THE LIFE OF A WELCOME DESK REPRESENTATIVE As a Welcome Desk Representative at our YMCA of Greater Erie location, you greet and assist all members and guests ensuring a positive and enriching experience for all involved. Always alert, you enthusiastically welcome all who enter the location and serve as the face of the building. You are friendly and patient as you assist with the enrollment of new members, provide facility tours and educate them on the mission, volunteer opportunities, annual community support "We Build People" campaign, special events, and financial assistance the YMCA offers. As a key liaison between our members and the organization, you keep this good rapport going as you communicate with members on programs available. Members feel good about seeing you and knowing you are capable of handling their needs. With diligence, you balance your daily work and keep the welcome desk clean and in order. You are also conscientious about keeping membership records up to date and accurate and ensuring compliance with YMCA standards and government regulations. As someone who loves your job, you happily attend and participate in YMCA family events and program activities. QUALIFICATIONS FOR A PART-TIME WELCOME DESK REPRESENTATIVE At least 18 years of age High school diploma or equivalent Demonstrated skills in customer service, public relations, communication and organization. Computer knowledge and data entry skills. General knowledge of cash handling procedures and basic math skills. Ability to pass a background check. Ability to pass a pre-employment drug screening. Are you a people person who especially enjoys interacting with a diverse clientele? Do you have a basic understanding of customer service? Are you patient and able to remain calm when stressed? If so, you might just be perfect for this position! PART-TIME WORK SCHEDULE This typical schedule for this part-time position is up to 20 hours per week. Monday - Friday 3:00pm-7:00pm plus some Saturdays or Wed/Thurs 4:00pm-9:00pm plus some Saturdays. READY TO JOIN OUR TEAM? If you feel that you would be right for this part-time position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! ABOUT YMCA OF GREATER ERIE We are a nonprofit organization with a focus on healthy living, social responsibility, and youth development. Our cause is to strengthen the community. We serve a diverse population of men, women, and children with an emphasis on families. Our membership is 21 million strong and spread across more than 2,600 Y associations nationwide. Here, locally, our four membership branches, outdoor recreation center, nine early and school-age education program centers, and community outreach programs serve more than 35,000. We value our people. Working for us means you'll enjoy a great work-life balance and be treated with respect. We offer competitive wage and benefit packages for full and part-time employees. We truly believe that the YMCA is for all people, and that shows in our staffing. Here, you will be able to put your experiences, abilities, and energy to work as you impact the lives of those around you. Some of the benefits that we offer, depending on your position and schedule, include health & dental insurance, disability and life insurance, a funded retirement plan, paid holidays, paid time off (PTO), a free YMCA membership, discounted program fees including childcare, and a flexible work schedule. If this sounds like the right opportunity for you to use and expand your skills, apply today!Some of the benefits that we offer, depending on your position and schedule, include health & dental insurance, disability and life insurance, a funded retirement plan, paid holidays, paid time off (PTO), a free YMCA membership, discounted program fees including childcare, and a flexible work schedule. If this sounds like the right opportunity for you to use and expand your skills, apply today!

The Appointment Coordinator serves as the first point of contact for service customers and plays a vital role in delivering an exceptional customer experience. This position supports the Service Advisors and Technicians by efficiently managing incoming calls, scheduling appointments, coordinating service outreach, and ensuring consistent communication with customers. This is a developmental role designed to build the skills and experience necessary to advance into a Service Advisor position. Key Responsibilities: Customer Interaction & Appointment Management Answer incoming service calls promptly and professionally. Schedule customer appointments for maintenance, repairs, and recalls. Coordinate and confirm valet pick-up/drop-off appointments as needed. Ensure all appointment details are accurately entered into the scheduling system. Service Communication & Follow-Up Contact customers regarding service recalls, declined maintenance, and overdue follow-ups. Conduct post-service follow-up calls, including customer satisfaction surveys. Provide customers with updates on vehicle status and estimated completion times. Communicate any changes or delays in service in a timely, professional manner. Administrative Support & Coordination Support Service Advisors by preparing repair orders and documentation as needed. Maintain accurate customer and vehicle records in the CRM/DMS. Assist with scheduling shop capacity to maximize efficiency and customer satisfaction. Monitor upcoming appointments to ensure parts and resources are prepared in advance. Customer Experience & Relationship Building Ensure every interaction reflects the dealership's commitment to outstanding customer service. Help resolve customer questions or concerns, escalating issues to Service Advisors or Management when necessary. Act as a liaison between the customer and service team to enhance trust and transparency. Qualifications: High school diploma or equivalent required; associate degree preferred. 1+ year of customer service or call center experience (automotive preferred). Excellent phone etiquette, communication, and organizational skills. Strong computer literacy (experience with CRM and DMS systems a plus). Ability to multitask in a fast-paced environment with high attention to detail. Positive attitude, team player, and eager to learn the Service Advisor role. Benefits: Competitive hourly wage plus performance incentives. Health, dental, and vision insurance. Paid time off and holidays. Ongoing training and career development opportunities. Pathway for advancement to Service Advisor or other roles within the dealership. Schedule: Full-time, including some Saturdays.

Job Description Front Office Assistant Dedicating your career to caring for others should bring you fulfillment not burnout. At Primary Health Network (PHN), we believe in putting people first our patients, our communities, and just as importantly, our employees. As a leading Federally Qualified Health Center, PHN is more than just a healthcare organization we're a mission-driven community of compassionate professionals who believe in care that goes deeper. Here, you're not just filling a role you're joining a movement to reimagine healthcare from the inside out. We prioritize employee wellbeing, because we know that when our caregivers thrive, so do our patients. Whether you're at the front lines or behind the scenes, your work here truly matters. We offer a collaborative, supportive environment where innovation is encouraged, your voice is heard, and your growth is valued. At PHN, we don't just fill positions we fulfill a purpose. Join us and help bring the joy back to healthcare one patient, one colleague, and one community at a time. Location and Hours of Position NO WEEKENDS Monday 8:00 am - 5:00 pm Tuesday 8:00 am - 7:00 pm Wednesday 8:00 am - 5:00 pm Thursday 8:00 am - 5:00 pm Friday 8:00 am - 5:00 pm Titusville Community Health Center: 120 South Martin Street Titusville, PA 16354 Position Overview This person is responsible for performing daily clerical activities within the front office and designated areas related to maintaining smooth patient flow and enforcing reimbursement related procedures as they apply to the front office. Compensation Starting at $16 per hour PHN recognizes experience, education and site location when determining wage. Benefits Choosing PHN means more than a job title; it's a holistic experience that nurtures every facet of your well-being and aspirations. Medical/Dental/Vision (Employee and Family plans available, eligible immediately upon start) Employer Paid Short Term disability Employer Paid Life Insurance Retirement Plan Paid Time Off 8 Paid Holidays College Savings Plan Fitness Center Membership Reimbursement ID Shield & Legal Shield Volunteer Time Off Program Qualifications High school graduate or equivalent Minimum of one (1) year professional office experience in a healthcare setting preferred. Good communication and interpersonal skills Computer proficient Excellent phone skills Flexibility in the workplace Proficient typing and computer skills Must be available to work evening hours, as required) The Network The Primary Health Network is the largest Federally Qualified Healthcare Center (FQHC) in the state of Pennsylvania. The mission of Primary Health Network is to enhance the health and well-being of the communities we serve by fostering trust and ensuring that every individual has access to high-quality, compassionate, and exceptional healthcare. With the Joint Commission Accreditation, we adhere to the highest standards of safety and quality in healthcare, ensuring top-notch services that surpass industry benchmarks. Some additional achievements that exemplify our commitment to optimal health and wellness include: Patient Centered Medical Home Accreditation Age Friendly Care Health System Participant HRSA Community Health Quality Recognitions in COVID-19 data reporting, advancing health information technology for quality, and continued implementation of the Primary Care Medical Home care model. Ranked an impressive #5 in the Government & Non-Profit sector by Inspiring Workplaces of North America for 2023. Primary Health Network is an Equal Opportunity Employer and complies with all state and federal laws regarding EEOC.