Front desk coordinator jobs in Florida - 4,409 jobs

The Receptionist serves as the primary point of contact for members, guests, and visitors, delivering service in an efficient, courteous, and professional manner. This role is responsible for the day-to-day operations of the front desk, ensuring accurate communication, seamless member experiences, and consistent adherence to club policies and procedures. Key Responsibilities: Front Desk & Member Services Serve as the primary front desk representative for member and guest interactions Provide accurate information regarding reservations, policies, procedures, menus, pricing, events, dress codes, and general club operations Manage member and reservation-related communications and documentation Maintain a professional, welcoming, and service-focused front desk environment Act as a proactive problem-solver for member issues, anticipating needs and resolving concerns efficiently Administrative & Operational Responsibilities Own daily front desk operational tasks, including opening and closing procedures Maintain front desk communications and informational materials Assist with event coordination, including creation and maintenance of event lists and administrative support for check-in Sort, process, and distribute incoming mail and packages, and prepare outgoing mail Perform general office duties, including word processing, filing, and operating copy and fax machines Utilize Microsoft Word, Excel, and other basic software for reporting and administrative tasks Handle Lost & Found in accordance with club procedures Support basic administrative functions related to front desk operations Scheduled to support the Admin department by checking in for select club events, typically held in the evenings Communication & Compliance Answer and direct incoming calls using appropriate etiquette and professionalism Communicate member requests and special arrangements to appropriate departments Follow all club rules, policies, safety procedures, and emergency protocols Maintain confidentiality and professionalism at all times Required Skills & Qualifications Strong customer service and interpersonal skills Professional verbal and written communication abilities Ability to multitask and prioritize in a fast-paced, member-facing environment Proactive, organized, and capable of completing tasks without constant direction Basic computer proficiency and comfort learning new systems High level of reliability, organization, and attention to detail Schedule & Flexibility Must be flexible with schedule and assigned workdays, including weekends and holidays Must be able to work assigned shifts for special evening events

We are looking for an entry level candidate for this role with a large company based in the Doral area in Miami. Ideally looking for someone bilingual in English and Spanish. The ideal candidate will have excellent and professional communication skills and presentation. This is an entry level role and the position will prove to be a stepping stone for the right candidate. An immediate need, please apply if you are immediately available to interview and start.

Banyan Health Systems has been serving Miami-Dade and Broward Counties since 1970. We provide quality, individualized care to each of our patients. Our system of integrated health services brings together specialized psychiatric care, primary care, pediatrics, geriatrics, and an extensive program of residential and outpatient substance abuse & behavioral health services under one umbrella. At Banyan Health Systems, we believe when individuals are healthy and strong, our communities are better for it. We are currently looking for individuals who share our mission of integrating primary and behavioral health care while providing access to all individuals. We focus on providing quality and compassionate care in order to assist our patients in living their best life. We are dedicated to the endless pursuit of excellence and treat everyone with dignity, humanity, and respect. If you share these beliefs and want to join us to make a difference, please take some time to read the post below. REESPONSIBILITIES: The Patient Experience Representative is responsible for providing support through our patient-centered approach to deliver integrated information and customer service while providing administrative and clerical support to the specific assigned department. The principal functions of the position identified shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position. Essential Functions: Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries to the proper party. Performs general administrative duties as required: preparing letters, memoranda and reports answering telephone, preparing incident reports, photocopying, etc. Works with the treatment team, facilitating interaction and communication between team members for the overall benefit of the person served. Monitor scheduled appointments by calling the client in advance - Optimizes client' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Utilizes automated (or if unavailable, manually) computer software to schedule appointments, take messages for physician visits and services, and effectively communicates such information to the appropriate party per established protocols or rules of client. Assist the physician or registered nurse in each assign clinic by organizing the schedule, preparing forms, calling clients, etc. Education and/ or Experience: High School Degree required / 1 to 2 years of Physician Practice Front Office and Medical Billing, or Hospital Registration or related experience preferred. Ability to work on word processing/internet software is needed for this position. Bilingual : English / Spanish Job Type: Full-time Benefits: Dental insurance Health insurance Life insurance Vision insurance Work Location: In person

Title: Bilingual Patient Access Center Representative Compensation: $15 - $16 Interview process: One onsite interview Hours: Monday-Friday @ 9:00AM-2:30PM / 27.5 Hours Must haves 6 months-3+ years of call center experience Bilingual in English and Spanish Interested and able to work in a 100% phone support role Technically savvy and quick to pick up computer operations (email, phone systems, documentation platforms) Able to commit to the schedule - Monday-Friday @ 9:00AM-2:30PM / 27.5 Hours Able to pass a background check including misdemeanors and felonies Able to pass a drug screen including marijuana Plusses Previous healthcare experience Experience with Epic EMR Exposure/knowledge of Talkdesk contact center platform Day-to-Day: Insight Global is seeking 20 Patient Access Center Representatives to join a healthcare system in Miramar, Florida. This Patient Access Center is responsible for answering calls for 50+ offices that are part or affiliated with the hospital system. The hospital system is migrating an additional 50 offices to their phone system and their team is urgently hiring. The PAC Representatives are responsible for answering all phone calls for the offices including patient appointments, prescription refills, rescheduling an appointment, following up on results, etc. The PAC will document these phone calls within the Talk desk system, complete the request or escalate the call if deemed necessary. The PAC team typically receives 100,000 phone calls per month and an average of 150-200+ calls per week for each Representative to handle. The ideal candidate will have prior customer service or call center experience working within a 100% phone support role and is technically savvy or able to learn computer systems quickly. The PAC team works on site everyday within one of the hospital's corporate offices. Compensation $15 to $16 Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Pride Health is hiring a ENTRY Phlebotomist I/CSR to support our client's medical facility in the Bradenton FL 34202 location. This is a 4-month assignment with the possibility of a contract-to-hire opportunity, and it's a great way to start working with a top-tier healthcare organization! Job Title: ENTRY Phlebotomist I/CSR Location: Bradenton FL 34202 Duration: 4 Months+ Pay rate: $17.75 per hour Schedule: 6:30 a-12:30 p *The salary is determined by an individual's level of experience, as well as any relevant licenses and certifications they may hold. #### **About the Role** We're seeking a **Patient Services Representative I (PSR I)** to join our healthcare team. This entry-level position is ideal for someone who is passionate about providing excellent patient care and eager to grow into a career in **phlebotomy**. As the first point of contact for patients, you'll play a vital role in creating a welcoming, professional, and compassionate environment. You'll assist patients during check-in, answer questions, maintain the integrity of the waiting area, and support phlebotomy staff as needed. Over time, you'll be trained in phlebotomy to expand your skills and advance your career in healthcare. --- #### **Key Responsibilities** * Greet and assist patients upon arrival, ensuring a friendly and supportive experience. * Manage patient check-ins via kiosk or tablet, addressing any concerns with care and accuracy. * Maintain a clean, organized, and professional front desk and lobby area. * Learn and develop phlebotomy skills to assist with specimen collection when needed. * Once trained, perform specimen collection and processing following established procedures. * Ensure accuracy and confidentiality in all patient interactions and documentation. * Support daily operations, adhering to schedules, safety protocols, and quality standards. * Represent the organization positively to patients, colleagues, and the public. --- #### **Qualifications** **Education:** * High school diploma or equivalent **(required)** **Experience:** * 1-2 years of **client-facing customer service experience** (e.g., retail, hospitality, healthcare, etc.) **required** * **No prior phlebotomy experience necessary** - training provided * Basic keyboarding/data entry skills required --- #### **Ideal Candidate** * Has a strong passion for helping others and delivering excellent service * Is dependable, punctual, and maintains a professional demeanor * Eager to learn new skills, especially phlebotomy * Can multitask and stay calm under pressure * Has reliable transportation and lives within a **20-25 minute commute** of the worksite --- #### **Additional Details** * Reliable transportation is required (public transit or rideshare is not considered reliable). * Must be punctual and available for scheduled shifts. Excessive absenteeism or tardiness may result in termination. * This is a **“Front of House”** position with growth opportunities in **phlebotomy**. * Candidates not interested in learning phlebotomy should not apply. --- **If you're looking for a meaningful entry point into the healthcare field with training and growth opportunities, we encourage you to apply!** --- Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors. About Pride Health Pride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010. As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty. Equal Employment Opportunity Statement As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Job Title: Associate Patient Care Coordinator Contract: 3-months contract with contract to hire opportunities Shift: 08:00 AM - 05:00 PM (Monday to Friday) Hours Per week: 40 hours per week. Pay Rate: as per expectations and experience Job Description: An associate patient care coordinator position is a vital role in the organization. This position is responsible for creating a positive first impression and facilitating smooth day-to-day operations. Team Details: There are a total of 27 teammates and 6 are providers. Reception is a total of 4. Top duties for this role are: greetings patients, providing great customer service, handling incoming and outgoing calls, email and mail management, schedule appointments, assisting with paperwork, following safety protocols, providing solutions, payment processing, billing support and maintaining cleanliness of lobby. Qualifications: Bilingual is a plus 2+ years experience required Must have experience in customer service and medical office. What type of interview process is preferred: In-Person In case, you are interested in the opportunity, kindly forward your updated resume along with contact information at **************** or you can Call or Text at (610) -423-1961.

SGS Technologies, we are a software development and staffing company that doesn't simply talk services - we accomplish them. With two decades of experience, we use a combination of latest technological knowledge, future-driven ideas, and specialized skills for multiple forms of IT requirements. SGS has served numerous clients nationwide in various industries and we want you to be a part of that growth and opportunity! Full-time onsite role 8:30 a.m. to 5:00 p.m. - Mon-Fri. Office address is 309 SE Osceola St Ste 300 Stuart, FL, 34994 Laptop provided Front desk role- Must be professionally dressed, well-spoken and able to handle phone calls, greet visitors and handle administrative tasks for branch. Essential Duties and Responsibilities: Receives and directs visitors and telephone calls; maintains record of inquiries, as required. Sorts, screens and distributes incoming and outgoing mail. Processes money movement of funds, disbursements and check delivery. Transmits and receives messages with home office. Processes securities transactions, including transmitting orders, cancellation and correction of orders and, ensuring delivery to home office according to proper mailing procedures with confirmation of receipt. Maintains documentation to cashiering according to compliance requirements. Assists branch management with audit preparation. Assists with opening client accounts by properly completing and submitting required forms. Supports client onboarding. Monitors document status through importing, scanning and submission of documents. Provides general administrative support to branch management. Maintains, processes and updates files, records and other documents. Maintains inventory, stocks and distributes office supplies. Cross-trains and assists with other operational functions as required. Performs other duties and responsibilities as assigned

Responsible for handling all front desk operations and administrative assistance at the corporate office. Essential Duties and Responsibilities Presents and maintains a professional appearance Responsible for greeting all individuals into the front office area in a pleasant manner and responding to their business needs Monitor all visitors who enter the corporate facility for security purposes Responsible for answering all incoming calls using a Teams environment, responding appropriately to their requests or questions, and transferring calls to the appropriate person/location Receives incoming telephone calls in a prompt and courteous manner and performs administrative duties as directed Schedule conference rooms as needed Processes and distributes mail (incoming and outgoing), and processes incoming faxes through an email fax server Maintains the front office area, kitchens and conference rooms Assists Administrative team with various meetings, events, and day-to-day needs Other duties as needed Skills and Abilities Ability to balance multiple tasks with changing priorities Ability to self-start, work and think independently ensuring to meet deadlines Demonstrated ability to maintain strict confidentiality and handle sensitive matters with discretion Excellent attention to detail and organizational skills Must have clear and professional communication skills (written and oral) both internally and externally Proficient with Microsoft 365 (specifically Teams, Outlook, Word, and Excel) Effective communication and interaction with employees, clients, colleagues, and the ability to work effectively with all levels of the organization Demonstrated customer service focus and client communication skills Education and/or Experience Minimum high school diploma or equivalent Minimum 3 years of similar or related experience in an office environment required Florida Notary Public appointment preferred, but not required Bi-Lingual (Spanish) preferred, but not required Working Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment. This role uses standard office equipment such as computers, scanners, photocopiers, postage machine/meter, etc., and remotes and touch panels for window shades and conference room displays. The work environment is generally moderate in noise (inter-office conversations and computers/printers). Physical Requirements The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. This position regularly requires employees to sit, walk, reach, bend, and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment, remotes and touch panels. This position maintains kitchens, conference rooms, and supplies, requiring the employee to lift independently up to 50 pounds. Direct Reports This position does not have any direct reports Work Hours This is a full-time, daily, in-office position and does not support a remote or hybrid schedule. AVI-SPL reserves the right to alter work hours and work location as deems necessary AVI-SPL is an Equal Opportunity Employer/AA/Disabled/Veteran Protected VEVRAA Federal Contractor

Front Desk Receptionists, is it time to take that next big career step? Let Vaco serve as your advocate in presenting you to our top clients who are looking for receptionists. Our recruiting staff gives you an advantage over your competition by promoting your strengths and assets directly to hiring managers while helping you to be more prepared for your interviews. From keeping you up to date on market trends and industry expectations, to providing you with valuable insight into the company's culture, compensation expectations and growth opportunities of specific clients, Vaco will give you the edge you need in today's highly competitive job marketplace. If you are an experienced front desk agent and are looking to move your career forward, let Vaco open the door for you. Apply today! Job Description: Dedicated personal chauffeur with professional discretion and white-glove service Door-to-door pickup and drop-off coordination with real-time itinerary management Airport meet-and-greet, private terminal (FBO) coordination, and luggage assistance On-demand scheduling with priority access and last-minute availability Route planning optimized for efficiency, privacy, and comfort VIP event transportation (galas, red-carpet events, concerts, sporting events) Corporate executive and board-level transportation services Luxury vehicle selection tailored to client preferences Child seat installation and family travel accommodations upon request Secure, confidential service for high-profile individuals Multi-city and long-distance travel coordination Chauffeur standby service for meetings, shopping, or dining Hotel, restaurant, and private club drop-off coordination Special occasion transportation (weddings, anniversaries, celebrations) Personalized amenities (refreshments, climate control, music preferences) Travel concierge coordination with hotels, private aviation, and security teams Skills and Qualifications: Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure, Phone Skills, Supply Management, Pleasing personality

Requisition ID 2026-20578 # of Openings 1 Category (Portal Searching) Administrative/Clerical Type (Portal Searching) Regular Full-Time Act as the first point of contact for outside visitors, vendors, etc. Greets vendors, customers, job applicants and other visitors. May arrange for transportation services when needed. Operates a switchboard typically to route incoming calls and place outgoing calls; performs related duties as required. Responsibilities Handle all incoming calls, using a main or floor switchboard, routes calls to appropriate party Greet outside visitors in a professional manner May sign for incoming and outgoing packages; route to appropriate party Use internal paging system Call for car service or messenger as requested by client May perform filing, typing and other administrative duties as requested by client Assist various departments with mass mailings May receive and route faxes May schedule conference room based on client requests and order catering as needed Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, other equipment, PBX boxes as introduced at the site Prepare monthly production and volume reports in order to measure productivity and prepare billing charges Qualifications High school Diploma or equivalent 5 years direct experience as a receptionist 3+ years prior experience working in a professional office environment Proficiency using various office equipment Able to use computer to produce reports (Excel, Word, and PowerPoint) Ability to perform routine and non-routine functions of all office equipment and systems Excellent customer service, professional attitude and appearance are a must; Ability to work overtime & meet deadlines PHYSICAL DEMANDS Physical activity required including bending, reaching, prolonged periods of sitting May lift and/or move up to 10 lbs What We Offer: Competitive pay & benefits! Comprehensive training and development programs that prepare employees to advance from within A company focused on creating a positive work and client environment Employee discounts on entertainment, products, and services nationwide! Come Join Our Team! Connect With Us! Not ready to apply? We look forward to connecting with you in the future! By joining our Talent Network, you can receive job alerts for new positions that match your skills and experience sent straight to your inbox.

Experienced dental front desk receptionist needed for a busy kendall office. Knowledgeable with dentrix software, dental terminology and excellent customer service.

The Terraces at Bonita Springs Category: Customer Service Full-Time 26455 S Tamiami Trail US-FL-Bonita Springs Join our team and grow with us both professionally and personally! Next day pay: Work today, get paid tomorrow with our PayActiv benefit! We strongly believe in providing our team members with great benefits, such as tuition reimbursement, commuter benefits, scholarship awards, professional development programs, university partnerships, referral and discount programs, appreciation events, wellness initiatives, and much more! Acts is currently seeking qualified candidates for our Concierge/Receptionist position. In this role, you will be responsible for receiving and transferring phone calls, greeting and directing visitors, scheduling appointments, and coordinating reservations for the guest suites. Other responsibilities include, but are not limited to, submitting maintenance work orders, meter outgoing mail, sorting and distributing mail, and a variety of clerical duties including typing, filing, copying, and record keeping. Requirements The ideal candidate will meet the following requirements: High school diploma or equivalent 2-4 years of equivalent experience Team members are eligible for a generous benefit package including health benefits (medical, prescription, dental and vision), flexible spending accounts, life insurance, disability programs, 401(k) plan (with 4% company match after one year of employment), paid time off and holidays, and much more! Eligibility may vary based on status. For more information or to apply, visit us at ***************** and join our Talent Network to receive e-mail alerts with new job opportunities that match your interests! Acts Retirement-Life Communities is one of the largest not-for-profit owners, operators, and developers of resort-style continuing care senior living communities, including independent living, assisted living, and skilled nursing. The Acts family proudly consists of 28 communities in 9 states, and over 8,500 team members. Acts provides residents with a lifestyle that includes on-campus conveniences, services, and amenities such as casual and fine dining venues, beauty salons, fitness centers, security, healthcare, activity programs, and much more. Our team members are inspired by a culture of Loving-Kindness, and we are fully committed to appreciating the array of backgrounds and talents demonstrated by our team members. Acts is an equal opportunity employer that is committed to diversity and inclusion in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, gender, gender identity or expression, sexual orientation, marital status, national origin, non-disqualifying disability, veteran status, or any other characteristic protected by law. Acts is committed to providing reasonable accommodations for candidates with disabilities in our hiring process. This position requires compliance with Florida's Care Provider Background Screening process. Please see the Clearinghouse screening information here:

FULL Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within! Hours: Tuesday to Saturday 8:30 am to 5 pm Pay: $18 to $20 per hour, D.O.E. Due to the nature of this position and healthcare setting, up to date immunizations are required. MUST BE BILINGUAL IN ENGLISH/SPANISH We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry. At Firstsource Solutions USA, LLC, our employees are there for the moments that matter for customers as they navigate some of the biggest, most challenging, nerve-racking, and rewarding decisions of their lives. Dealing with healthcare challenges is hard enough but the added burden of not knowing how much that care will cost or having a means to pay for it often creates additional stress and anxiety. It's times like these when our teams are there to help guide these patients and their families through the complex eligibility and payment process. At Firstsource Solutions USA, LLC., we take the burden away from the patient and their family allowing them to focus on their health when they need to most. Afterwards, we work with patients to identify insurance eligibility, help them navigate their financial responsibilities and introduce ways to achieve financial well-being through payment arrangement options. Our Firstsource Solutions USA, LLC teams are with patients all the way, providing support and assistance all the while seeing first-hand the positive impact of their work through the emotions of relief and joy of the patients. Join our team and make a difference! The Patient Financial Advocate is responsible to screen patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress. Essential Duties and Responsibilities: Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day. Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs. Initiate the application process bedside when possible. Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance. Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress. Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient. Records all patient information on the designated in-house screening sheet. Document the results of the screening in the onsite tracking tool and hospital computer system. Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay. Reviews system for available information for each outpatient account identified as self-pay. Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face. Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool. Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs. Other Duties as assigned or required by client contract Additional Duties and Responsibilities: Maintain a positive working relationship with the hospital staff of all levels and departments. Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.) Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.). Keep an accurate log of accounts referred each day. Meet specified goals and objectives as assigned by management on a regular basis. Maintain confidentiality of account information at all times. Maintain a neat and orderly workstation. Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct. Maintain awareness of and actively participate in the Corporate Compliance Program. Educational/Vocational/Previous Experience Recommendations: High School Diploma or equivalent required. 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred. Previous customer service experience preferred. Must have basic computer skills. Working Conditions: Must be able to walk, sit, and stand for extended periods of time. Dress code and other policies may be different at each healthcare facility. Working on holidays or odd hours may be required at times. Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off. We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working 40 hours per week; shifts are Monday through Friday, 8:30am - 5:00pm. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned

Delivers quality Customer Service from initial request for service until completion of end product Adheres to client protocols and jurisdictional regulations including appropriate documentation of same Ensures all referrals have been entered and cases created accurately Schedules exams with physician offices and enters date and times through office operating system Understanding and knowledge of basic credentialing needs and ability to review and discuss with provider office effectively Communicates with clients, physicians and claimants/attorney regarding appointment scheduling, appointment changes, no shows and cancellations Must have an understanding of client specific forms, ability to enter and process appointment information in various customer systems as necessary Prepares and sends exam notification letters, cancellation letters, no show letters daily When required, responsible for initiating and follow up of prompt pre-payment to providers Coordinates ancillary services such as transportation/translation as requested, following customer protocol Performs appointment reminder calls and appointment follow up calls as necessary Contacts appropriate agencies or persons for the purpose of verifying information Handles incoming and outgoing calls effectively and efficiently meeting client standards/protocols Ability to efficiently and accurately manage high volume of emails in a timely manner Communicates immediately with Supervisor with regard to any client concerns Operates company software and equipment Enters data by inputting alphabetic and numeric information into system via keyboard Demonstrates strong organizational skills with the ability to multi-task without compromising extreme attention to detail Communicates using correct English, spelling, grammar, and punctuation Ability to understand and follow oral and written instructions while adhering to prescribed departmental routines Proficiency with imaging/scanning documents Maintains confidentiality and discretion as a general rule Works effectively as a team contributor on all assignments Interacts professionally with other employees as well as clients Has a clear and concise understanding, and adheres to, guidelines as they relate to HIPAA, Conflict of Interest, and Ethics Understands current URAC standards as appropriate to job functions

Job DescriptionJob Title: Scheduling Specialist Reports To: Scheduling Manager Type of Shift: Full Time JOB SUMMARY: The Scheduling Specialist receives a high volume of telephone calls daily and schedules appointments while maintaining a high level of customer service and quality patient care. Administration of the scheduling process includes scheduling a high volume of patient appointments with very little error and ensuring overall patient satisfaction. JOB RESPONSIBILITIES: 1. Answers telephone calls in the scheduling phone queue and incoming calls in a courteous and timely manner. 2. Schedules and reschedules patient exams in the appropriate time slot and correct facility in a prompt, pleasant and helpful manner. 3. Verifies and updates all patient information in the EMR system including but not limited to patient demographics and insurance information. 4. Navigates and follows all steps of the scheduling process including assigning the correct exam tasks, referring physician information, selecting the correct exam, and by correctly spelling medical terms and diagnosis. 5. Identifies the correct CPT codes and fees for self-pay exams. 6. Knowledgeable in all imaging studies to answer basic questions for the patient or referring physicians' offices and recites exam preparation guidelines. 7. Reports equipment problems and/or irregularities in a timely manner. 8. Accurately fills out scheduling questionnaires and sends them to the inbound fax to be attached to the appropriate patient account. 9. Performs related work as required. 10. Customer Service. WORK EXPERIENCE/EDUCATIONAL REQUIREMENTS: 2 or more years in the Medical Field preferred. Medical Assistant Certification preferred. High school diploma or GED. SKILLS/PHYSICAL REQUIREMENTS: Skills in establishing and maintaining effective working relationships with staff, patients and referring physician offices, and the ability to work independently. This job requires prolonged sitting; Normal vision range with the absence of color blindness, normal hearing, and normal eye to hand coordination and manual dexterity; the ability to distinguish letters and symbols. This position may require lifting up to 25 pounds.

We are seeking a professional and friendly Receptionist to join our team, fully onsite in Downtown Miami, FL. The Receptionist will be the first point of contact for visitors and provide administrative support across the organization. Responsibilities - Greet and welcome guests as soon as they arrive at the office - Direct visitors to the appropriate person and office - Answer, screen, and forward incoming phone calls - Ensure reception area is tidy and presentable - Provide basic and accurate information in-person and via phone/email - Receive, sort, and distribute daily mail/deliveries - Maintain office security by following safety procedures and controlling access via the reception desk - Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing Qualifications - Proven work experience as a Receptionist at a law firm is required. - Proficiency in Microsoft Office Suite. Bilingual in Spanish is required. - Hands-on experience with office equipment (e.g., fax machines and printers) - Professional attitude and appearance - Solid written and verbal communication skills - Ability to be resourceful and proactive when issues arise - Excellent organizational skills

Job Title: Associate Patient Care Coordinator Contract: 03 months possible contract to hire Shift: 08:00 AM - 05:00 PM (Monday to Friday) Hours Per week: 40 hours per week. Responsible for checking in, scheduling appointments, answering large volume of calls, Insurance eligibility, managing faxes and patient medical records for a clinic. Monday to Friday 8:00 am to 5:00 pm TB blood test, MMR, Varicella, Hep B titers, respirator medical clearance

Pride Health is hiring a ENTRY Phlebotomist I/CSR to support our client's medical facility in the Plantation FL 33322 location. This is a 4-month assignment with the possibility of a contract-to-hire opportunity, and it's a great way to start working with a top-tier healthcare organization! Job Title: ENTRY Phlebotomist I/CSR Location: Plantation FL 33322 Duration: 4 Months+ Pay rate: $17.75 per hour Schedule: eastern- 6:00am- 3:00pm and every Saturday 6:30am-11:00am. *The salary is determined by an individual's level of experience, as well as any relevant licenses and certifications they may hold. #### **About the Role** We're seeking a **Patient Services Representative I (PSR I)** to join our healthcare team. This entry-level position is ideal for someone who is passionate about providing excellent patient care and eager to grow into a career in **phlebotomy**. As the first point of contact for patients, you'll play a vital role in creating a welcoming, professional, and compassionate environment. You'll assist patients during check-in, answer questions, maintain the integrity of the waiting area, and support phlebotomy staff as needed. Over time, you'll be trained in phlebotomy to expand your skills and advance your career in healthcare. --- #### **Key Responsibilities** * Greet and assist patients upon arrival, ensuring a friendly and supportive experience. * Manage patient check-ins via kiosk or tablet, addressing any concerns with care and accuracy. * Maintain a clean, organized, and professional front desk and lobby area. * Learn and develop phlebotomy skills to assist with specimen collection when needed. * Once trained, perform specimen collection and processing following established procedures. * Ensure accuracy and confidentiality in all patient interactions and documentation. * Support daily operations, adhering to schedules, safety protocols, and quality standards. * Represent the organization positively to patients, colleagues, and the public. --- #### **Qualifications** **Education:** * High school diploma or equivalent **(required)** **Experience:** * 1-2 years of **client-facing customer service experience** (e.g., retail, hospitality, healthcare, etc.) **required** * **No prior phlebotomy experience necessary** - training provided * Basic keyboarding/data entry skills required --- #### **Ideal Candidate** * Has a strong passion for helping others and delivering excellent service * Is dependable, punctual, and maintains a professional demeanor * Eager to learn new skills, especially phlebotomy * Can multitask and stay calm under pressure * Has reliable transportation and lives within a **20-25 minute commute** of the worksite --- #### **Additional Details** * Reliable transportation is required (public transit or rideshare is not considered reliable). * Must be punctual and available for scheduled shifts. Excessive absenteeism or tardiness may result in termination. * This is a **“Front of House”** position with growth opportunities in **phlebotomy**. * Candidates not interested in learning phlebotomy should not apply. --- **If you're looking for a meaningful entry point into the healthcare field with training and growth opportunities, we encourage you to apply!** --- Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors. About Pride Health Pride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010. As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty. Equal Employment Opportunity Statement As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Interested? Apply today! #INDPHCAlliedHV