Patient Service Representative
Front desk coordinator job in Pomona, CA
Patient Services Representative
Facility: Pomona Valley Hospital Medical Center
Travel Assignment (13 weeks)
Shift: Day 5x8-Hour Shifts (07:00 AM - 03:30 PM) | Monday-Friday
Pay Rate: $25/hour
Start Date: 01/12/2026
Description:
Pomona Valley Hospital Medical Center seeks a Patient Services Representative to support hospital billing and collections. Responsibilities include reviewing A/R aging reports, contacting insurance carriers, resolving claim issues, and ensuring compliance with HIPAA and payer guidelines. Strong communication and attention to detail are essential.
Requirements:
• High School Diploma or GED
• 1-3 years experience in hospital A/R, medical collections, or healthcare billing
• Knowledge of CPT/ICD codes, DRG reimbursement, and payer guidelines (Medicare, Medi-Cal, commercial)
• Proficiency in Microsoft Office and hospital billing systems
Patient Service Representative
Front desk coordinator job in Baldwin Park, CA
Patient Services Registration Clerk - Onsite (Baldwin Park, CA)
Start: ASAP - 1/30/2026
Schedule: Monday-Friday, 8:30AM-5PM (no weekends)
Type: Contract (Bandwidth Support)
We are seeking an experienced Patient Services Registration Clerk to support a busy Hospital Surgery Department. The ideal candidate has 1-3 years of patient access or registration experience, preferably in a surgery clinic or hospital setting, and excels in customer service and front-office operations.
What You'll Do
Serve as first point of contact for patients arriving for surgery
Collect and enter patient demographics with a high level of accuracy
Obtain required signatures on consent and regulatory documentation
Conduct insurance verification and determine patient liability
Collect patient payments and follow cash-handling protocols
Provide exceptional customer service during high-volume surgery check-in
Prioritize workflows to support first-case start times
What You Need
High School Diploma or equivalent
1-3 years of related experience (patient access, registration, front desk, or public-facing healthcare role)
Knowledge of third-party insurance verification
Strong customer service and communication skills
Basic understanding of hospital registration processes
Comfortable with fast-paced, high-traffic environments
Epic experience preferred but not required
Work Environment
Business casual dress code
Paid employee parking
High-volume surgical department
Must maintain excellent attendance due to early case-start support
Receptionist
Front desk coordinator job in El Monte, CA
El Monte, CA
Salary: $18.00 - $20.00
Full Time
The primary purpose of your job position is to attend to and greet visitors and answer telephone. It is limited to clerical duties only and located and limited to the Reception/Administrative area.
***This position has no clinical involvement/duties of any kind***
Essential Duties and Responsibilities
Provide general administrative and clerical support.
Greet and welcome patients, clients, and other visitors with a friendly and positive demeanor.
Answer telephone calls and take messages or forward calls.
Check visitors in and direct or escort them to specific destinations;
Inform other employees of visitors' arrivals and cancellations.
Maintain visitor sign- in log.
Handle incoming and outgoing mail
Schedule appointments and maintain meeting room bookings.
Maintain and tidy the reception area.
Perform other duties as assigned.
Agree not to disclose resident's protected health information and promptly report suspected or known violations of such disclosure to the Administrator.
Maintain the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information.
Knowledge, Skills and Abilities
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from managers and employees.
Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
To perform this job successfully, an individual must have basic knowledge of Microsoft Suite products, clerical functions and multi-line phone system.
Education & Experience
Must possess, as a minimum, a high school diploma or GED.
Previous administrative or receptionist experience preferred
Patient Services Registration Clerk
Front desk coordinator job in Baldwin Park, CA
Patient Services Registration Clerk (Hospital Surgery Department)
Join a high-stakes, fast-paced hospital environment where you will play a crucial role in ensuring all surgical patients are financially and administratively cleared for their procedures. We are seeking organized, customer-focused professionals for this vital on-site role.
We are hiring for two full-time positions to cover critical shifts in the Hospital Surgery Department.
Day Shift
Monday - Friday 8:30 AM - 5:00 PM
Night Shift
Monday - Friday, plus every other Sunday
11:00 PM - 7:30 AM
Location: 100% Onsite at Baldwin Park Blvd, Baldwin Park CA 91706
Key Responsibilities
This is a critical opening-shift position responsible for handling all first surgery cases. Excellent attendance is mandatory to ensure the smooth start of the surgical schedule.
Patient Data Management: Accurately collect and enter patient demographics and insurance information directly into the hospital system within the Surgery Department.
Consent and Regulatory Compliance: Ensure all procedures are compliant by obtaining required signatures on regulatory forms and consent documents from patients or authorized representatives.
Financial Collections: Accurately collect patient payments (co-pays, deductibles, etc.) and provide receipts and financial counseling as needed.
Required Skills and Qualifications
We are seeking reliable candidates with experience in a clinical setting who understand the urgency of surgical scheduling.
Insurance Verification Knowledge: Practical knowledge of third-party insurance verification processes and medical terminology is essential.
Customer Service Excellence: Demonstrated excellent customer service skills with the ability to handle sensitive patient conversations (financial and regulatory) with empathy and professionalism.
Registration Basics: Basic knowledge of hospital registration requirements and patient flow within a high-volume clinical setting.
Experience: 1-3 years of related administrative experience is required. Experience in a hospital or surgery clinic setting is a significant plus.
System Knowledge and Certifications
System Preference: Preferably Epic experience for electronic health record (EHR) management, but not strictly required.
Certifications: No specific certifications are required for this role.
Scheduling Specialist
Front desk coordinator job in Orange, CA
Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.
The Scheduling Specialist provides outreach and support to ensure all our eligible members have access to the care they deserve around our available Clinical/Patient Programs. Assists in navigating our members through the different programs they may be eligible and assists in scheduling them for what best suits their needs. Navigates with our members every step of the way to ensure they are never alone in their healthcare journey. Utilizes excellent customer service measures and understand the meaningful contribution the team makes to our members' healthcare outcomes.
Job Duties/Responsibilities:
1. Serves as a “subject matter expert” in the clinical programs that our members may be eligible for. This includes being knowledgeable in procedures, scheduling for Health Assessments, protocols, benefits, services, and any other necessary information to resolve member issues and inquiries.
2. Conducts member outreach phone calls and/or receiving inbound phone calls within the department's goal timeframe; manage to the member's communication preferences as possible, which may include time of day, channel, and language; utilize interpreter service as needed.
3. Collaborates with our partners - including but not limited to other departments, Member Services, and Clinical Departments - to facilitate the member experience.
4. Identifies members targeted for care gaps and other campaigns, and connect members to programs or services when appropriate; analyze available programs, determine program eligibility, and connect member to appropriate provider or vendor
5. Responsible for real-time documentation and timely wrap-up to support outcomes reporting in all systems/applications as required; must enter member demographics and information with accuracy and attention to detail, i.e. feel responsibility for the quality of our organizational data
6. Responsible for meeting or exceeding individual and team goals, and for submitting activity reports in the format and frequency required
7. Excels in customer service and contributes to a culture of going “above and beyond” to ensure the highest level of member satisfaction.
8. Other duties as assigned.
Job Requirements:
Experience:
• Required: Minimum 1 year of call center experience helping members navigate access to care through Medicare Advantage or HMO, including referrals and authorizations.
• Preferred: Experience in Clinical setting in managing provider schedules. Experience helping members navigate their Medicare Advantage benefits including medical, prescription drug, and supplemental benefits. Call Center experience in welcome/onboarding, appointment scheduling, retention, sales, or other health care/health plan related programs; and/or inbound call center experience that indicates a higher level of problem-solving such as escalation or resolution
Education:
• Required: High School Diploma or GED.
• Preferred: College courses
Training:
• Required:
• Preferred:
Specialized Skills:
• Required:
Ability to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others.
Effective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors;
Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
Mathematical Skills: Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Reasoning Skills: Ability to apply common sense understanding to carry out detailed, but un-involved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Computer Skills: Strong computer skills. typing 40+ words per minute.
Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment.
• Preferred: Bilingual English/Spanish, or Vietnamese, Chinese (Mandarin), Korean
Licensure:
• Required: None
Other:
• Required: Must be available to work full-time and over-time through the Annual Enrollment Period (Oct-Dec) and Open Enrollment Period (Jan-Mar)
Essential Physical Functions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
2. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Pay Range: $41,600.00 - $57,600.00
Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.
Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.
*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.
Auto-ApplyFront Desk Coordinator - Brea, CA
Front desk coordinator job in Brea, CA
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
What we are looking for in YOU and YOUR skillset!
Pay Range $18-$20/hr Depending on Experience + Bonus
Driven to climb the company ladder!
Possess a winning attitude!
‘Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures, and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Auto-ApplyReceptionist/Front Office - 3486629
Front desk coordinator job in Irvine, CA
Job Title: Receptionist/Front Office
Salary/Payrate: $62K - 68K and AWESOME benefits!!!
Work Environment: Fully Onsite
Term: Permanent / Fulltime
Bachelor's degree required: No
Referral Fee: AMS will pay $500 should the person you refer gets hired
JOB DESCRIPTION #LI-AK1
The Administrative Assistant supports the Administrative Manager and overall office operations through clerical, organizational, and client-service tasks. This full-time, in-office role involves handling all incoming and outgoing mail, managing phone lines, maintaining office supplies and equipment, organizing meetings, and assisting with visitor reception. Responsibilities also include supporting legal staff with documentation, file management, travel arrangements, and coordinating office events. The role demands strong communication skills, technical proficiency, attention to detail, and the ability to multitask in a professional environment.
Overview
Prepare all outgoing mail, packages, envelopes, and certified receipts; weighing and metering for accurate postal rates, and preparing FedEx and UPS Packages
Route incoming mail and prepare outgoing mail, email, fax correspondence, and vendor deliveries. Hand deliver any certified, registered, or express mail packages to staff/other offices
Perform copying and scanning as needed
Stock copy machines on a daily basis and maintain inventory of copier/printer supplies
Assist with greeting visitors, issuing parking validations, direct incoming calls, and scheduling/setting up conference rooms when the Administrative Assistant is out
Assist and answer Oakland main phone line, and other office phone line coverage.
Maintain and update the physical library of the Firm.
Assist with maintaining firm hardcopy and electronic files in accordance with the firm's established system
Manage sorting and transferring of obsolete materials from active files to storage off-site
Assist legal staff in day-to-day activities and complete special projects as assigned
Maintain the office appearance, including tidying the office and kitchen
Manage any food orders for lunches or special events
Arrange domestic travel as needed
Consistently promote and model courteous service in a prompt and efficient manner
Maintain positive relationships with internal and external clients through professional honest interaction
Apply strong interactive skills to ensure that all reception and conference services are provided seamlessly and positively for all visitors, clients, attorneys and staff
Coordinate with other Administrative Assistants to assist with coverage as needed
Maintain compliance with all company policies and procedures
Assist with management of office social events
Circulates memorandums and notices from building management to Irvine office.
Assists with new hire set up, including managing building access cards, ordering office keys and ensuring desk has all necessary equipment, proving office tours, etc.
Manages scheduling of maintenance requests and plant maintenance.
Assists when needed with large legal projects, scanning, printing and copying.
Education, Certification, and Training
High School Diploma or GED; associate's degree preferred
Tech savvy and able to maintain and trouble shoot office equipment
Attention to detail, strong organizational skills, and able to multi-task
Excellent verbal and written communication skills with proven customer service skills
Excellent computer proficiency (MS Office - Word and Outlook)
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
Professional work appearance.
Physical Requirements:
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
Must be able to lift and carry up to 20 lbs.
Must be able to talk, listen and speak clearly.
Front Desk Receptionist
Front desk coordinator job in Riverside, CA
Job Details Riverside 206 Clinic - Riverside, CA Full Time $22.00 - $26.17 Hourly Up to 50% Day Health CareDescription
Pacific Dermatology Institute is a full-service dermatology group that offers medical, surgical, and cosmetic treatments to meet all of your skincare needs.
Front Desk Receptionist:
Pacific Dermatology Institute is looking for an energetic and friendly receptionist with experience providing administrative support and patient care service to patients and internal medical staff over the phone and in person.
We've been growing rapidly for the last several years, we have 15 successful clinics currently and continuously growing, we are poised to be a dominant leader in our industry.
We're looking for a high performer who thoroughly enjoys a challenge. Are you ready to be a part of a winning team and help grow this established and well-respected operation? Let's talk about a move-up in your career and bring your exceptional experience to this high performing company. If this describes you, we'd like to have a conversation with you today!
Compensation:
Hourly $21 - $26.17
Compensation will be commensurate with skills, Dermatological experience, and Education. Includes uniform scrubs, performance incentives, health benefits, vacation/PTO, and 401K with matching contribution.
Job duties and Responsibilities
Exemplifies and wholeheartedly believes in Pacific Dermatology Institute's Vision, Purpose and Goals
Reports all potential employer liability issues and/or dissatisfied patient complaints to the Office Manager/Regional Director immediately
Assists with patient scheduling and front desk operations
Greets patients, vendors, pharmaceutical representatives, and other visitors to our medical offices and creates a welcoming atmosphere
Checks in patient and distributes forms and the required paperwork. Reviews forms and paperwork to ensure required fields are completed appropriately and obtains patient identification and insurance information
Check patients out in a timely, friendly manner ensuring each patient has the necessary information and future appointment information if needed
Maintain patient confidentiality
Provides outstanding professional phone communication; manages multi-line telephone system efficiently and seamlessly, minimizing hold times
Maintains patient accounts by verifying insurance information and coordinates with relevant departments for payment and referral requirements
Communicates with providers and medical assistants, keeps them abreast of schedule changes, patient details, and potential service delays
Check work provided email daily and responds to emails in a timely fashion
Efficiently utilizes the electronic medical record software to register new patients, schedule/cancel or create follow-up appointments for patients, as well as verifying current demographic information
Ensure the waiting room environment remains quiet, calm, clean and welcoming
Uphold the positive reputation of PDI treating visitors in a friendly, welcoming, and compassionate manner with the primary focus being patient confidentiality
Update job knowledge by participating in educational opportunities; read professional publications, attend seminars, conferences and continuing education courses assigned by PDI.
Maintain a clean driving record, a valid driver's license and evidence of valid auto insurance throughout employment lifecycle
Responsible for maintaining and overseeing Lean standards (5S)
Use of Microsoft Office Suite products, including but not limited to, Planner, OneNote, Outlook, Forms, Word, Excel and PowerPoint
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
This job operates in multiple fast-paced professional medical clinics with multiple medical providers and supporting staff.
Physical Demands
The employee is required to stand and use both hands for typing for extended periods of time. Walk, climb or balance; and stoop, kneel, crouch, or crawl periodically. The employee must be able to lift and/or move up to 45 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Position Type and Expected Hours of Work
This is a full-time, non-exempt position. Days of work are Monday through Friday. Long hours and occasional evening and weekend work may be required as job duties demand.
Travel
This position requires up to 50% travel. Travel to multiple clinic locations, which are located throughout the Inland Empire and surrounding areas, will be required throughout the week, and at times on short notice.
Qualifications
Education and Experience
High school diploma or equivalent
Basic knowledge of medical terminology required
At least one year of experience with the insurance authorization process, preferably in the Dermatology field.
Working knowledge of ICD-10 and CPT coding (preferred)
Basic knowledge of general administrative and clerical procedures
Basic knowledge of Microsoft Word, Excel and Outlook
Skills/Abilities
Good problem solving and decision-making skills
Excellent customer service and phone skills
Strong organizational, judgment, communication and analytical skills
Ability to multi-task and perform multiple priorities
Excellent time management, organizational, communication, multitasking and teamwork skills
Cooperative and professional behavior toward peers, providers and management
Ability to promote a favorable image with co-workers, department members, providers and, insurance companies
The ability to contribute in a team environment and/or independently, to provide excellent customer service
Ability to thrive in a fast-paced environment and prioritize tasks based on importance
Strong attention to detail, able to produce accurate and high-quality work
Adaptability, able to adjust the approach to meet changing demands and situations including dealing with diverse people
Typing skills (40 wpm)
Ability to keep confidential patient information to oneself at all times, despite the temptation to share
Front Desk Receptionist
Front desk coordinator job in Riverside, CA
The mission of The Los Angeles Cancer Network is to provide unparalleled care to each patient that comes through our doors. We offer individualized treatment using the most recent and relevant proven advances in cancer care, curated with deliberation and compassion. LACN is committed to educating and supporting our patients and their families through every step of the way. We deliver a unique approach for every patient to ensure they receive treatment best suited to their condition, age, and other important factors. We do this by participating in important clinical research, encouraging screenings for early detection, and providing innovative treatment. We are proud to be at the forefront of cancer research through our partnership with OneOncology.
Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.
Job Description:
The Front Desk Receptionist is responsible for greeting patients and answering telephone calls for the Los Angeles Cancer Network. This role will also provide office support for the front office area.
Responsibilities
Greet and direct patients and visitors
Gate Keeping
Patient registration/check-out
Collect co-payments and deductibles. Reconcile daily cash report
Schedule and update patient appointments, blood transfusions, and diagnostic tests in accordance with established protocol
Answer telephone and respond to inquiries, direct caller to appropriate personnel or initiate a triage message for response by medical personnel. Record accurate and complete messages when necessary
Maintain supplies and cleanliness of the front office
Ensure maintenance of patient confidentiality
Demonstrate exceptional customer service skills in the performance of work assignments and duties
Accurately document in the EMR system
Training new hires on the process and procedures of the practice
Maintain accurate records for all appointments scheduled for providers
Sorts incoming mail
Verifies patient's insurance information and updates billing staff if any changes
Key Competencies
Strong verbal and written communication skills.
Ability to establish and maintain effective working relationships.
Demonstrates exceptional assessment, critical thinking, and customer service skills
Ability to maintain emotional stability to cope with human suffering, emergencies, and other stresses
Ability to seek out resources independently and work collaboratively
Ability to collaborate, set priorities, and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations
Ability to multitask efficiently
Ability to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership and others
Qualifications
Great Customer Service Skills
Medical Terminology-Oncology/Hematology Specific
Bilingual in Spanish/English preferred
Basic computer knowledge
Previous Oncology/ Hematology experience preferred
Salary Transparency:
Exact compensation may vary based on skills, education, certifications, experience, and location. Base Salary Range: $21.00 to $23.00 per hour
Auto-ApplyMedical Front Desk
Front desk coordinator job in Laguna Hills, CA
Job DescriptionNewport Cove/ Laguna Dermatology stands as a distinguished private practice, dedicated to delivering top-tier specialty cosmetic, medical, and surgical care to patients spanning all age groups. Currently, we are actively seeking a dynamic Patient Care Coordinator who can elevate our commitment to delivering unparalleled customer service to our valued patients. Amidst our bustling workflow, we are in search of an individual adept at maintaining the seamless operation of our practice. At this time we are seeking a full-time role, catering to diverse schedules. If your fervor lies in offering exceptional patient care and collaborating with individuals, we encourage you to seize this opportunity and submit your application today!
Benefits:
Full-time: Monday - Friday: 9:00am - 5:00pm
Health insurance benefits (medical)
Paid holidays
or
Part-time
Unpaid holidays
No health insurance
Work setting:
Clinic
In-person
Responsibilities
Requirements
Adhere to punctuality for your assigned shift.
Adhere to our uniform policy by dressing in professional attire, as outlined in our guidelines, which includes business attire and/or scrubs. Maintain a professional appearance for hair, makeup, and nails.
Thoroughly follow the Standard Operating Procedures for opening and closing the facility each day.
Effectively handle appointment scheduling, modifications, and cancellations with precision. Take charge of the schedule and accurately generate invoices. Prior to checkout, assist clients in checking their reward program points or enrolling new clients in the program.
Assume responsibility for enrolling new patients in the membership program, offering comprehensive information about all company initiatives to all clients.
Exude a friendly, vibrant, and relatable demeanor. Extend a warm welcome to all individuals entering and exiting our premises. Rise from your seat, address them by their name, introduce yourself with your name and title, and extend offers of coffee and water
Dress professionally in accordance with our uniform policy; business attire and/or scrubs. Hair, makeup and nails are all professional.
Provide detailed descriptions of treatments, packages, services, facility features and hours of operation
Answer the phone promptly (3 rings) and use the patient's name throughout the phone conversation. Upbeat, very personable and treats clients like a friend.
Actively promote the treatments, services, and retail, as well as programs, promotions and/or discounts available.
Achieve social media goals of 5 reviews per month on Yelp or Google.
Some of your duties will include:
Making sure patients feel welcome as soon as they walk in the door
Pleasantly answering questions and making appointments for existing and potential clients
Reviewing and organizing patient medical charts for accuracy and authenticity
Using your friendliest phone voice to answer incoming calls, setting up appointments, take messages, complete outreach to patients (some re-engagement required)
Assisting in opening and closing the office
Understanding and respecting patient privacy laws
Required Skills
If these sound like you, please apply!
You effortlessly build rapport and connect with a diverse range of individuals.
Your boundless energy is infectious, and people feel invigorated in your presence.
You possess a deep admiration for the talents of others and thrive in collaborative problem-solving.
Your commitment to your word is unwavering - you follow through without excuses.
Your reputation for honesty and uprightness is renowned. The concept of "not my problem" or "not my responsibility" is foreign to you.
Your readiness to assist knows no bounds - you readily lend a hand.
You approach your work with a sense of pride and proprietorship, consistently delivering excellence. Gratitude flows openly from you towards those around you.
You perceive yourself as an indispensable contributor to the success of your team.
Embracing new knowledge is second nature, and you quickly master fresh skills. Witnessing the happiness and growth of others brings you joy, and you wholeheartedly support their journey towards success.
Ability to commute/relocate:
Laguna Hills, CA 92653
Newport Beach, CA 92660
Front Desk Receptionist
Front desk coordinator job in Pomona, CA
Tuesday through Friday is the evening shift 11:30 to 8:30 and Saturday is from 6:45 am to 3:30 pm
Who is Rezolut?
Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology - to achieve better health outcomes.
We provide high-quality, cost-effective, fixed-site outpatient diagnostic imaging as well as mobile imaging and health services. In each of our regions, we are the best in radiology, offering all radiology services!
Job Summary:
The Front Desk Receptionist is responsible for providing administrative and clerical support to patients.
Our ideal teammate:
Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally.
Will work under general guidance with some expectation of autonomy.
Has excellent verbal and written communication skills and strong attention to detail.
Has the ability to prioritize tasks and to delegate them when appropriate.
Acts with integrity, professionalism, and confidentiality.
Can work in a fast-paced, patient focused environment with heavy call volume.
Is committed to quality patient care and exceptional customer service.
Essential Functions of a Front Desk Receptionist:
Greets and register patients in a fast-paced radiology facility.
Answers, screens, and directs phone calls to staff in a courteous manner, taking messages as needed.
Schedule appointments and make referrals.
Submits patient demographics and insurance information into the patients' medical record.
Works as a team to assist clinical and clerical staff and referring physician offices as needed.
Deliver exceptional customer service.
Performs other related duties as assigned.
Education and Experience:
High School degree or equivalent
Minimum of 1 year of prior medical receptionist experience
Spanish Speaking preferred
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
What We Offer:
PTO for full-time employees
6 Observed Holidays
Medical, Dental, Vision, Life and other voluntary insurances
401(k) Retirement Plan
Employee Assistance Program
Rezolut Academy, a career pathways program to help further your career
Auto-ApplyFront Desk Receptionist
Front desk coordinator job in Chino, CA
Who is Rezolut?
Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology - to achieve better health outcomes.
We provide high-quality, cost-effective, fixed-site outpatient diagnostic imaging as well as mobile imaging and health services. In each of our regions, we are the best in radiology, offering all radiology services!
Job Summary:
The Front Desk Receptionist is responsible for providing administrative and clerical support to patients.
Our ideal teammate:
Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally.
Will work under general guidance with some expectation of autonomy.
Has excellent verbal and written communication skills and strong attention to detail.
Has the ability to prioritize tasks and to delegate them when appropriate.
Acts with integrity, professionalism, and confidentiality.
Can work in a fast-paced, patient focused environment with heavy call volume.
Is committed to quality patient care and exceptional customer service.
Essential Functions of a Front Desk Receptionist:
Greets and register patients in a fast-paced radiology facility.
Answers, screens, and directs phone calls to staff in a courteous manner, taking messages as needed.
Schedule appointments and make referrals.
Submits patient demographics and insurance information into the patients' medical record.
Works as a team to assist clinical and clerical staff and referring physician offices as needed.
Deliver exceptional customer service.
Performs other related duties as assigned.
Education and Experience:
High School degree or equivalent
Minimum of 1 year of prior medical receptionist experience
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
What We Offer:
PTO for full-time employees
6 Observed Holidays
Medical, Dental, Vision, Life and other voluntary insurances
401(k) Retirement Plan
Employee Assistance Program
Rezolut Academy, a career pathways program to help further your career
Auto-ApplyFront Desk Receptionist
Front desk coordinator job in Montclair, CA
Greet and welcome guests as soon as they arrive at the office.
Direct visitors to the appropriate person and office.
Answer, screen, and forward incoming phone calls.
Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures).
Provide basic and accurate information in-person and via phone/email.
Receive, sort, and distribute daily mail/deliveries.
Maintain office security by following safety procedures and controlling access via the reception desk (e.g., monitor logbook, issue visitor badges).
Update calendars and schedule meetings.
Arrange travel and accommodations, and prepare vouchers.
Keep updated records of office expenses and costs.
Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.
Front Desk Receptionist
Front desk coordinator job in Laguna Woods, CA
Job DescriptionDescription:
Please do not contact the clinic, we will reach out via Indeed if you are a good candidate.
We are a physical therapy office looking for a full-time front office assistant for immediate hire. Candidate must have at least 1 year of experience working in a medical office, preferably physical therapy or chiropractic. Duties include, but are not limited to:
Checking in/out patients
Insurance verifications
Managing authorizations from insurance companies as needed
Collecting payments
Scheduling appointments
Data entry
Answering multi-line phones
Must be able to work under direct supervision of the practice manager and be able to efficiently multitask. Experience with Gmail, Google Docs and EMR systems is also required. Excellent organizational and communications skills are required as well as prior knowledge of health insurance.
Please reply with resume.
Full benefits offered.
Those not meeting above requirements will not be considered.
Job Type: Full-time
Pay: $20.00 - $21.00 per hour
Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Work Location: In person
Requirements:
Front Desk/Phone scheduler/receptionist for Optometry Office
Front desk coordinator job in Irvine, CA
Job DescriptionBenefits:
401(k) matching
Competitive salary
Employee discounts
Paid time off
Vision insurance
Hello, We are Parkview Optometry a Optometry Office that was established in 1980 in Irvine, California. Our mantra is technology, 5 star service, and team approach.
We are looking for a cheerful and outgoing receptionist who will be primarily responsible for scheduling our doctors' schedules.
We have methods for recall and recruiting new patients, which we hope you will embrace and help us evolve/modify as technology and markets change.
Every five years, we add technology to our office, whether it is in diagnostics, latest in lenses and frames, to cutting edge procedures. Our niche is high end frames, lenses, scleral lenses , and dry eyes.
Please send us your resume!
Front Desk Receptionist- Medspa/Wellness
Front desk coordinator job in Temecula, CA
Job DescriptionBenefits:
401(k) matching
Employee discounts
Training & development
Wellness resources
Ideal Candidate: a very quick learner who can multitask with exceptional organization, a neat, professional presence, and excellent customer service & verbal communication.
Were a fast-paced, patient-focused Wellness Center seeking a dynamic, self-motivated, and friendly Front Desk Receptionist to join our team. Youll be the first impression for clientskeeping schedules tight, communication clear, and the front desk running smoothly.
What youll do
Key Responsibilities:
Warmly greet patients and ensure they feel welcome and comfortable
Schedule/manage appointments and waitlists; confirm/reschedule as needed
Handle calls, emails, and inquiries promptly and professionally
Assist with intake forms and treatment/product questions
Share service, promotion, and product information accurately
Keep the front desk & lobby neat, organized, and stocked
Facilitate smooth communication between patients and medical staff
Process payments, update patient records, and protect confidentiality (HIPAA-compliant)
Address patient concerns with patience and empathy; escalate when appropriate
Learn new systems and products quickly; retain key info and SOPs
Support daily operations and contribute to monthly team goals
Required
1+ year in a fast-paced front desk or customer service role (medspa/medical preferred)
Quick learning ability and strong multitasking under pressure
Exceptional verbal and written communication; well-spoken and professional
Outstanding organization, time management, and attention to detail
Neat, polished, and reliable; positive, team-first mindset
Comfortable with scheduling/POS software (or eager to learn)
Flexibility for weekdays, some evenings, and weekends
Preferred
*Experience in medspa/wellness settings
*Familiarity with EMR/EHR, payment reconciliation, and retail add-ons
Benefits:
Competitive hourly rate.
Growth opportunities and skill development
Service/product discounts
Positive, supportive team culture
Front Office Medical Assistant
Front desk coordinator job in Orange, CA
Job Details 62-00-Orange - Orange, CA 62-01-Fullerton - Fullerton, CA; 62-02-Irvine - Irvine, CA $21.00 - $24.00 HourlyDescription
Patient Services Representative
RESPONSIBLE TO: Practice Manager
JOB SUMMARY: With a customer service orientation-register patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time of service, and post charges and payments. Employee will balance all transactions daily according to Allergy Partners policy and procedure. Employee will schedule patient follow-up appointments and facilitate referral requests and test scheduling.
Responsibilities include, but are not limited to, the following:
Answers the telephone professionally and pleasantly. Efficiently screens and directs calls and make appointments as necessary.
Screens visitors and responds to routine requests for information from patients and vendors.
Maintains office equipment and office supplies in the front office areas.
Ensures all faxes are cleared off the machine and are distributed throughout the day. For those practices utilizing electronic fax capabilities, ensures that electronic files are routed appropriately.
Opens, date stamps, and delivers mail daily as assigned.
Assembles files and maintains integrity of patient charts. Runs reports and prepares patient encounters for the next day. Responds to medical records requests as appropriate.
Keeps the patient reception area neat and clean at all times throughout the day.
Schedules patient appointments, explains to patients which pieces of information they are to bring or complete prior to an appointment, provides a range of potential charges for the visit and the patients estimated financial obligation, provides patients several scheduling options, follows approved scheduling guidelines, prepares and send out all appropriate information to patients.
Greets patients as they arrive for scheduled appointments. Ensures registration forms and other patient paperwork is complete and up to date.
Verifies demographic and insurance information for new and established patients, according to protocol, indexes insurance and identification documentation into the practice management system as appropriate.
Check out patients and collect payment from patients at the time of their visit and provides patients with a receipt. Collection should be made on past due balances as well as current dates of service. Arranges for payment plans according to Allergy Partners policy.
Ensures proper posting of charges into the practice management system daily as assigned.
Balances daily over-the-counter transactions and reconciles encounters with payment transactions; prepares deposit slip and delivers "daily close" packet to the Manager or central Administration as appropriate.
Closes the office each day, according to protocol.
Determines uncollectible balances and refers such accounts to the Practice Manager.
Assists in other front office duties at the request of the Practice Manager.
Other
Facilitates any physician requests throughout the day.
Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by Allergy Partners.
Maintains detailed knowledge of practice management, electronic medical record, and other computer software as it relates to job functions.
Assists the clinical staff in contacting emergency services and participates in anaphylaxis drills as required. Helps to monitor patient waiting areas and facilitates proper patient flow.
Attends all regular staff meetings.
Performs all other tasks and projects assigned by the Practice Manager.
Completes all assigned AP training (such as CPR, OSHA, HIPAA, Compliance, Information Security, others) within designated timeframes.
Complies with Allergy Partners and respective hub/department policies and reports incidents of policy violations to a Supervisor/Manager/Director, Department of Compliance & Privacy or via the AP EthicsPoint hotline.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Typical Physical Demands
Position requires full range of body motion including manual and finger dexterity and eye-hand
coordination. Involves standing and walking. Employee will occasionally be asked to lift and
carry items weighing up to 30 pounds. Normal visual acuity and hearing are required.
Employee will work under stressful conditions, and be exposed to bodily fluids on a regular
basis.
Typical Working Condition
Work is performed in a reception area and involves frequent contact with patients. Work may
be stressful at times. The employee must be comfortable dealing with conflicts and asking
patients for money. Interaction with others is constant and interruptive. Contact involves
dealing with sick people.
COMPENSATION INFORMATION
Actual compensation may vary depending on job-related knowledge, skills, and experience.
Qualifications
EDUCATIONAL REQUIREMENTS:
High school diploma required.
QUALIFICATIONS AND EXPERIENCE:
Minimum of two years of experience in a medical office or customer service position.
Proven success asking for payment, making change, and balancing a cash drawer.
Working knowledge of basic managed care terminology and practices.
Familiarity with scheduling and rearranging appointments effectively.
Comfortable using email, word processing and interacting with Internet applications.
Working knowledge of practice management and electronic health record software. GE Centricity is a plus.
Proven experience handling challenging patients/customers and dealing with conflict in elevated/stressful situations.
Ability to perform multiple and diverse tasks simultaneously with accuracy and efficiency.
Neat, professional appearance.
Strong written and verbal communication skills.
Bi-lingual is a plus, not required
Front Desk Receptionist
Front desk coordinator job in Costa Mesa, CA
Job DescriptionDescriptionProtect-US Private Security is looking for a Front Desk Receptionist to join our company! We are looking for a friendly and organized individual to join our team as a Front Desk Receptionist / Office Admin. The successful candidate will be responsible for providing exceptional customer service and administrative support to our clients and staff.
If you are an energetic, enthusiastic person who enjoys providing excellent customer service and administrative support, we want you on our team! Please submit your resume and cover letter and let us know why you would be the perfect fit for this exciting opportunity. We can't wait to hear from you!
This position is Monday - Thursday in our Costa Mesa office, with the option to work Fridays remotely if needed.
Key Responsibilities
Be the friendly face that welcomes clients, visitors, and staff to our office with a warm smile and a can-do attitude.
Answer phone calls and emails with enthusiasm and direct them to the appropriate personnel, ensuring prompt and efficient communication.
Manage the reception area, keeping it clean, organized, and presentable at all times.
Schedule appointments and meetings like a pro, maintaining appointment calendars and following up with reminders.
Be the superhero who handles incoming and outgoing mail and packages, ensuring they get to where they need to go on time.
Provide administrative support to various departments as needed, using your excellent organizational skills to keep everyone on track.
Keep the office stocked with necessary supplies and ensure inventory is well-managed.
Take on special projects and challenges with excitement and dedication, knowing that you are an essential part of our team.
Skills, Knowledge and Expertise
A high school diploma or equivalent. Associates or Bachelor's degree preferred.
1-2 years of experience in a customer service or administrative support role.
Excellent communication and interpersonal skills that shine through in every interaction.
Strong organizational skills and attention to detail that make you the go-to person for keeping things running smoothly.
The ability to multitask like a pro and stay cool under pressure in a fast-paced environment.
Proficiency in Microsoft Office and other standard office software.
The ability to maintain confidentiality and exercise discretion when handling sensitive information.
A professional demeanor and appearance that reflects our company values.
Front Bar Receptionist
Front desk coordinator job in Newport Beach, CA
About FACE FOUNDRIÉ:
FACE FOUNDRIÉ is an efficient + effective focused facial bar that provides affordable, approachable and accessible skincare in a modern + inclusive environment.
FACE FOUNDRIÉ specializes in all things face; facials, lashes, brows and skincare. We're setting the new standard in the growing $9 billion skincare services industry with a vision to establish an unparalleled presence across the nation. Our goal is to provide efficient and effective services in a modern, open concept, meeting clients wherever they are in their skincare journey. What sets FACE FOUNDRIÉ apart is our commitment to delivering innovative and effective cutting-edge services. We've been featured in FORBES, Entrepreneur, Marie Claire, and have performed over 360,000+ services in the last year. The brand currently has 63 locations open and is continuing to expand nationwide.
JOB DESCRIPTION:
Be the face of glowing skin and unforgettable client experiences.
At FACE FOUNDRIÉ, our Front Bar Receptionists are more than just the first hello - they set the tone for every guest's visit, making sure each person feels welcomed, cared for, and inspired to return. If you thrive in a fast-paced, beauty-forward environment and love connecting with people, this role is for you.
Who You Are:
You are the kind of person who lights up a room the moment you walk in. You thrive in a fast-paced, people-first environment and genuinely enjoy making others feel seen and cared for. You are as comfortable recommending a product as you are keeping a busy schedule running smoothly. You are detail-oriented, reliable, and you bring a polished, professional presence to every interaction. You take pride in creating experiences - not just transactions - and you know how to balance warmth with efficiency. Whether it's greeting a client, supporting your teammates, or jumping in to help at an event, you show up ready to make the day flow better for everyone.
Front Bar Receptionist Role & Responsibilities:
Operations
Greet every client warmly, set them at ease, and maintain the high service standards FACE FOUNDRIÉ is known for.
Meet or exceed sales goals- including memberships, products, and service add-Ons. Arrive on time, prepared for your shift, and dressed in FACE FOUNDRIÉ professional attire.
Manage the client flow by checking guests in/out and keeping appointments running smoothly. Recommend and demonstrate products that match each client's needs. Follow all safety, sanitation, and hygiene procedures; ensure compliance with all state board regulations.
Attend paid, mandatory training sessions and team meetings.
Accurately record all time worked and comply with California rest and meal break requirements.
Become an expert at point of sales Boulevard. Manage bookings to maximize bookings.
Call clients that have not confirmed their next day's booking.
Housekeeping
Keep the store clean and fully stocked throughout your shift. Including the treatment area, dispense room, back room and retail space of the store, including all mirrors and retail space windows.
Support esthetician staff by getting the treatment rooms ready with hot towels, warmers turned on, disinfectant solution poured, wax pots turned on, white noise turned on at the beginning of each day.
Wash and fold towels/sheets; stock Esthetician stations with hot towels, clean linens, and supplies.
Replenish cleaning supplies and notify the manager when inventory runs low.
Maintain bathroom cleanliness and stock at all times.
Empty treatment station garbage cans and replace trash bag. All garbage taken to garbage bins at the end of each shift.
Closing shifts turn off warmers, wax pots, white noise machines. Make sure the kitchen area and back room areas are clean. Turn off the computer, lights, and lock the doors.
Marketing Support
Support the team in bringing our brand to life - help with in-store promotions, branded social media content during your shift, and local events.
Prepare materials for national and local promotions and assist in setting up displays.
Participate in off-site pop-ups to connect with new clients and share the FACE FOUNDRIÉ experience.
All marketing work is performed during paid hours - no posting from personal accounts or working off the clock.
Participate in Photo and Video content to be used on Social Media platforms.
Participate in "in-house marketing events"
Experience & Skills
1+ year of guest service experience required.
Sales or retail experience preferred.
Salon/spa or wellness experience is a plus.
Strong communication skills and a naturally welcoming presence.
BLVD experience a plus
Job Type & Schedule
Part-time or full-time positions available.
Must be available to work weekends, evenings, and some holidays
Education: High school Diploma or equivalent
Front Desk Receptionist
Front desk coordinator job in Newport Beach, CA
Job DescriptionDescriptionWe are a fast-paced, client-focused personal injury law firm seeking a highly organized Receptionist to join our team. Our Intake Department is the first point of contact for potential clients, and we take pride in delivering a professional, compassionate, and efficient experience from the moment they reach out.
This position is ideal for someone who is detail-oriented, self-sufficient, and comfortable managing a busy front desk while handling a variety of administrative tasks that keep the intake process running smoothly.
Responsibilities:
Answer and direct all phone calls.
Effectively communicate with management, ensuring alignment of office operation needs and activities.
Handle routine administrative tasks, including printing, scanning, and mailing material for the team members.
Ensure all office maintenance tasks are identified, documented, and addressed.
Ensure all required documents are properly uploaded, labeled and filed in the company's system.
Manage all incoming deliveries for the office, distribute when necessary.
Track, manage, and replenish office inventory.
Assist in maintaining a clean and organized office environment.
Qualifications:
Available full-time (7:30am - 4:00pm and 8:00am - 4:30pm).
Bilingual (Spanish and English).
Proficient in Microsoft 365 with the ability to analyze data for decision-making and communicate effectively through email, chat, and digital collaboration platforms.
Able to analyze information, generate innovative solutions, and make well-reasoned decisions.
Skilled in conveying ideas clearly through written, verbal, and nonverbal communication.
Able to organize tasks effectively and prioritize the most important work to ensure timely completion.
Demonstrates reliability, motivation, and discipline while actively listening and responding thoughtfully to others.
Benefits:
401(k)
Dental insurance
Health insurance
Vision insurance
Life insurance
Paid time off