Front desk coordinator jobs in Fort Myers, FL - 606 jobs
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Front Office Coordinator
Patient Coordinator- Per Diem
Akumin 3.0
Front desk coordinator job in Port Charlotte, FL
The **Patient Coordinator** is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment.
**Specific duties include, but are not limited to:**
+ Greets and assists patients, customers and visitors in person and over the phone.
+ Will perform patient registration in various systems.
+ Answers all phone calls in a professional and courteous manner.
+ May collect monies for time-of-service patient responsibility.
+ May be responsible for verifying insurance coverage and obtain prior authorization.
Patient Assistance:
+ May perform preliminary screening of patients prior to procedures, which may include medical history.
+ May transport patient to/from the exam room.
+ May assist in patient transfer on/off the exam table.
+ May transport patient to/from the exam room.
+ May provide the patient with preliminary and post-procedure instructions.
Work Area & Supply Preparation
+ In the mobile setting, may assist in preparing the unit for transport.
+ Will maintain a clean and organized work area.
+ May order supplies and ensure the work area is properly stocked.
Documentation
+ Will ensure accuracy of patient records.
+ May schedule patient appointments and obtain insurance verification and/or authorization.
+ May prepare medical records for physicians, patients and customers.
+ Ensures accurate documentation of patient visits in various electronic
+ systems and on written documents.
+ May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer.
+ Performs all duties within HIPAA regulations.
+ Other duties as assigned.
**Position Requirements:**
+ High School Diploma or equivalent experience required.
+ For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire.
+ For Fixed Radiology, CPR Certification is a plus.
+ As applicable, valid state driver's license required.
+ Ability to work at several locations required.
+ Strong customer service skills.
+ Organizational and multi-tasking skills.
+ Basic knowledge of computer applications and programs.
+ Local travel may be required to support multiple sites.
+ The COVID-19 vaccination is/may be a condition of employment.
+ All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment.
**Preferred**
+ Six months customer service or related experience and/or training.
+ Knowledge of medical terminology is a plus.
+ Bilingual in Spanish is a plus.
**Physical Requirements:**
The employee may be exposed to outside weather conditions during transport of patients if working on a mobile unit. The employee may be exposed to a strong magnetic field or radioactive material. May be exposed to blood/body fluids and infectious disease and environmental hazards such as exposure to noise, and travel.
More than 50% of the time:
+ Sit, stand, walk.
+ Repetitive movement of hands, arms and legs.
+ See, speak and hear to be able to communicate with patients.
Less than 50% of the time:
+ Stoop, kneel or crawl.
+ Climb and balance.
+ Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam).
**Residents living in CA, WA, Jersey City, NJ, NY, and CO click here (*********************************************************************************** to view pay range information.**
Medical Assistant, Front Office
Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.
About the role
Salary is negotiable based on experience and desire to move up within the company
Full benefits available, including health, dental, and eye care; life insurance; disability insurance, and more
Eligible for 401 (k) with company match after 12 months
What you'll do
You are the first person our valuable clients meet with they walk in the door or call into the offices
Professionally greet clients as they come into the office
Answer phones for the organization
Schedule appointments for company executives, relationship managers, and accountants.
Provide support for the Director of Operations and Relationship Managers
Conduct operational and clerical duties supporting the various company divisions
Maintain office supplies
Process mail for the various company divisions
Special projects
Qualifications
Ideal candidates will be highly personable and enjoys meeting new people
High School Diploma, but college degree or courses are preferred
Professional demeanor, friendly, enjoys working with others
Excellent written and verbal skills
Self-motivated
Ability to communicate effectively with clients, staff, and others
Ability to work well on a team
Detail oriented
Excellent organizational skills
Familiarity with Microsoft Office Tools and other business software
Ability to multi-task
3 years of relevant office experience if you do not have a college degree
Ability to work in a fast-paced environment.
$28k-34k yearly est. 60d+ ago
Scheduling Specialist
Adapthealth
Front desk coordinator job in Fort Myers, FL
The Scheduling Specialist is responsible for coordinating and managing all aspects of patient appointment scheduling for Durable Medical Equipment (DME), Positive Airway Pressure (PAP) devices, and oxygen therapy services. This role ensures timely and efficient delivery, setup, maintenance, and pickup of medical equipment while providing exceptional customer service to patients and healthcare providers.
The lead specialist serves as a subject matter expert, conducts new hire training and mentor to the team.
Essential Functions and Job Responsibilities:
Patient Appointment Scheduling: Schedule and coordinate delivery appointments for DME, PAP, and oxygen equipment with patients, ensuring optimal timing based on patient needs and technician availability. Manage appointments for new equipment and coordinate multi-visit installations for complex medical devices.
Service Coordination: Arrange routine maintenance visits, equipment exchanges, and compliance checks in accordance with manufacturer requirements and patient care plans. Schedule pickup appointments for returned, discontinued, or recalled equipment while ensuring proper documentation.
Emergency and Urgent Request Management: Prioritize and expedite scheduling for critical patient needs including emergency oxygen deliveries, CPAP equipment failures, and urgent equipment replacements. Coordinate after-hours and weekend service delivery when required.
Communication and Customer Service: Contact patients to confirm appointments, provide delivery time windows, and communicate any schedule changes or delays. Manage patient inquiries regarding appointment scheduling and provide exceptional customer service throughout the scheduling process.
Healthcare Provider Coordination: Collaborate with physicians' offices, home health agencies, and hospital discharge planners to coordinate equipment delivery timing with patient discharge and treatment plans. Ensure seamless transitions from healthcare facilities to home care settings.
Schedule Management and Conflict Resolution: Handle scheduling changes, cancellations, and rescheduling requests efficiently while minimizing disruption to other appointments. Resolve scheduling conflicts and optimize appointment slots to maximize daily productivity.
Documentation and Reporting: Maintain accurate scheduling records, patient contact information, and appointment outcomes in scheduling systems. Generate daily, weekly, and monthly scheduling reports and performance metrics for management review.
Technology and System Management: Utilize scheduling software, route optimization tools, and patient management systems effectively. Update patient scheduling preferences, special delivery instructions, and access requirements in system databases.
Quality Assurance and Compliance: Follow established scheduling protocols and procedures to ensure consistent service delivery. Support quality assurance initiatives and maintain compliance with operational standards and patient care requirements.
Maintains patient confidentiality and functions within the guidelines of HIPAA.
Completes assigned compliance training and other education programs as required.
Maintains compliance with AdaptHealth's Compliance Program.
Performs other related duties as assigned.
Competency, Skills, and Abilities
Scheduling Expertise: Knowledge of healthcare scheduling best practices, patient care coordination, and medical equipment delivery coordination with relevant experience
Technical Proficiency: Advanced proficiency in scheduling software, route optimization tools, Microsoft Office Suite, and patient management systems with ability to learn modern technologies quickly.
Healthcare Industry Knowledge: Understanding of DME, PAP, and oxygen therapy equipment, patient care requirements, and healthcare delivery timelines with awareness of medical equipment urgency levels.
Communication Skills: Excellent verbal and written communication skills with professional phone manners for patient interactions and ability to coordinate with healthcare providers and internal teams.
Organizational Skills: Exceptional time management, diligence, multitasking abilities, and capacity to manage competing priorities in fast-paced healthcare environment.
Problem-Solving: Strong analytical thinking, critical thinking skills, and ability to resolve scheduling conflicts while maintaining patient satisfaction and operational efficiency
Professional Attributes: Empathy and patience when dealing with patients, professional ethics, adaptability to changing schedules, and commitment to providing exceptional customer service.
Work Style: Ability to work independently with minimal supervision while collaborating effectively with cross-functional teams and contributing to department objectives.
Requirements
Education and Experience Requirements:
High school diploma or equivalent required
Associate's degree in business administration, Healthcare Administration, or related field preferred
Previous experience in healthcare scheduling, customer service, or administrative support preferred.
Specialist Level: (Entry Level):
One (1) year of work-related experience
Senior Level:
One (1) year of work-related experience plus
Two (2) years exact job experience
Lead Level:
One (1) year of work-related experience plus
Four (4) years exact job experience
Physical Demands and Work Environment:
Extended sitting at computer workstations with repetitive keyboard and mouse use; occasional standing, bending, and lifting to 20 pounds.
Professional office setting with variable stress levels during peak scheduling periods, urgent patient requests, and operational deadlines.
Proficiency with computers, office equipment, telecommunications systems, and scheduling software applications
Sustained concentration, diligence, and ability to manage confidential patient information with discretion.
Communication: Professional verbal and written communication skills for patient interactions and stakeholder coordination at all organizational levels
Ability to work independently with minimal supervision and flexibility for occasional extended hours during emergency situations or peak operational periods.
$32k-50k yearly est. 4d ago
Pt/Ot Front Desk Coordinator
Joint Implant Surgeons of Florida
Front desk coordinator job in Fort Myers, FL
We are seeking a friendly and organized individual to join our team as a Physical Therapy FrontDeskCoordinator. As the first point of contact for our patients, you will play a crucial role in creating a positive and welcoming environment. Your primary responsibility will be to ensure efficient operations at the frontdesk, including scheduling appointments, managing patient records, and providing excellent customer service. This position offers an opportunity to contribute to the well-being of patients and be a key player in delivering exceptional healthcare experiences.
Responsibilities:
Greet and check-in patients in a warm and professional manner, ensuring a positive first impression.
Answer phone calls, address inquiries, and schedule appointments efficiently.
Daily Chart-Prep, verify insurance information, and assist patients with completing necessary paperwork.
Update and maintain patient records accurately and confidentially.
Coordinate with physical therapists and other staff members to ensure smooth patient flow.
Collect and process payments from patients, maintaining accurate records of transactions.
Handle administrative tasks such as filing, faxing, and managing office supplies.
Communicate with patients regarding appointment reminders and follow-up care.
Provide excellent customer service by addressing patient concerns and resolving issues promptly.
Adhere to HIPAA regulations and maintain patient confidentiality at all times.
Requirements
Qualifications:
High school diploma or equivalent; additional education or certification in healthcare administration is a plus.
Previous experience in a medical or healthcare setting is required.
Previous experience in a Physical Therapy offices is preferred but not required
Excellent communication skills, both verbal and written, with a friendly and professional demeanor.
Strong organizational skills and the ability to multitask effectively in a fast-paced environment.
Proficient computer skills, including experience with electronic medical records (EMR) systems.
Ability to work collaboratively as part of a team and maintain a positive attitude.
Attention to detail and accuracy in managing patient information and scheduling appointments.
Familiarity with insurance verification and billing procedures is desirable.
Benefits:
Competitive salary commensurate with experience.
Comprehensive health benefits package.
Paid time off and holiday benefits.
Opportunities for professional development and growth within the organization.
Supportive and collaborative work environment.
$26k-34k yearly est. 60d+ ago
Patient Representative Coordinator / Front Desk (63788)
Sanitas 4.1
Front desk coordinator job in Fort Myers, FL
“Sanitas is a global healthcare organization expanding across the United States. Our services include primary care, urgent care, nutrition, lab, diagnostic, health care education and resources for our patients. We strive to attract professionals who believe in our mission, vision and are dedicated to the service of our patients and their families creating a memorable experience through compassion, respect, and kindness.”
Job Summary
The Patient Representative Coordinator (PRC) is the first point of contact for patients and visitors, ensuring a welcoming and professional experience. This role supports the patient journey through pre-visit planning, check-in, check-out, and post-visit follow-up while maintaining accurate records, protecting confidentiality, and complying with organizational and regulatory standards. The PRC demonstrates strong communication, organizational, and problem-solving skills to engage effectively with patients, staff, and leadership, contributing to efficient operations and service excellence.
Essential Job Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Welcome and greet patients and visitors to the Medical Center in a friendly and professional manner; determines the purpose of their visit and directs them to the appropriate person or department as needed.
Review scheduled appointments to complete pre-visit planning; validate insurance eligibility in eCW; verify pharmacy information and designated PCP in Leap to support continuity of care; confirm and update copayment amounts and pending balances; contact patients to address eligibility issues or confirm attendance; validate patient contact information in Availity; and documents pre-visit planning completion.
For scheduled and walk - in patients, perform the check -in process; verify the patient's scheduled appointment and visit type in eCW; scan and uploads identification and insurance cards; print and scan the Patient Registration Form; validate insurance eligibility; collect required copayments; update demographic information by asking the patient the required information (email, phone, address) in eCW; collect consents when applicable and update the visit status to confirm check-in completion.
Ensures patients are seen in a timely manner by monitoring schedules and workflows, minimizing wait times, and reducing the risk of patient dissatisfaction.
Perform check -out process; Review and update the patient's general notes; If additional services were rendered for the patient review and collect copayment or pending balances as needed. confirm registered prescriptions, referrals, labs, and diagnostic imaging (including providing instructions and requirements as needed); schedule indicated follow-up appointments in eCW; update the visit status to confirm visit completion; and print lab and diagnostic imaging orders for the patient if requested.
Remains attentive to patients identified as very high and high risk, ensuring they receive appropriate follow-up, coordination, care programs enrollment and support to promote proper care and continuity of services.
Compile records, and maintain medical charts, reports, and correspondence in an accurate, organized, and confidential manner to ensure proper documentation and compliance with medical and organizational standards.
Protect patient confidentiality by ensuring protected health information (PHI) is secured at all times; avoid leaving PHI in plain sight; and log off computer systems before leaving workstations unattended, in compliance with privacy and security regulations.
Maintains a safe, secure, and healthy work environment by adhering to organizational standards and procedures, complying with all applicable legal and regulatory requirements, and keeping the workstation clean and organized at all times.
Ensures adequate processes adherence to workflows to prevent claim denials, supporting accurate billing, reimbursement, and compliance with payer requirements.
Performs post-visit calls to patients to ensure service recovery, address any concerns, and conduct NPS (Net Promoter Score) surveys, documenting outcomes to support continuous improvement and patient experience initiatives when required.
Provides support in ordering office supplies as needed, assisting with maintaining adequate stock levels to meet departmental requirements.
Monitors and reviews telephone encounters in the PRC bucket, ensuring timely follow-up and resolution of patient inquiries or requests.
Prepares and maintains the coffee and snacks station to provide a welcoming environment for patients, visitors, and staff.
Responds to patient questions in a courteous, accurate, and professional manner, ensuring clear communication and a positive service experience.
Actively participates in staff and departmental meetings, contributing to discussions, sharing feedback, and supporting team and organizational goals.
Consistently reports for duty on time and maintains reliable attendance to support smooth clinic operations and patient care continuity.
Ensures productivity by assisting the center in monitoring that the assigned patient population is seen throughout the year, verifying task completion, and maintaining accurate documentation to support operational efficiency and continuity of care.
Identifies patients expressing dissatisfaction and takes appropriate steps to address their concerns, ensuring needs are met and promoting a positive care experience.
Perform other duties as assigned by the supervisor.
Qualifications
Supervisory Responsibilities
This position has no supervisory responsibilities.
Required Education
High School Graduate or equivalent.
Required Experience
1-3 years in customer-facing roles (hospitality, retail, call center, or healthcare frontdesk).
Proven track record of delivering exceptional customer service in a fast-paced setting
Experience with scheduling, check-in/out, payments, or reservations.
Comfortable handling escalations and resolving issues with professionalism.
Any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities as described including related work experience.
Required Licenses and Certifications
N/A
Required Knowledge, Skills, and Abilities
Compassion: Identifies the needs of patients and visitors by actively listening and observing, and takes appropriate steps to help address those needs with empathy, respect, and professionalism
Computer Skills.
Ability to work in a fast-paced environment.
Consistently reports for duty on time.
Service Excellence Focus.
Communication skills: Clear, empathetic, and professional verbal and written skills.
Organization and Multitasking: Manages check-ins, calls, and administrative tasks efficiently.
Technology Skills: Familiar with scheduling systems, POS, or office software.
Problem-Solving Skills : Handles patient/guest concerns calmly and effectively.
Collaboration and teamwork: Support center team to take care of assigned population and achieve center goals
Preferred Qualifications
3+ years of experience in customer service and the medical field preferred.
College or vocational training is preferred.
Relevant or any other job-related vocational coursework preferred.
Financial Responsibilities
The financial responsibilities of this position include avoiding claim denials, collecting copayments, and pending balances.
Budget Responsibilities
This position does not currently have budget responsibilities.
Languages
Advanced English is required.
Bilingual Spanish or Creole is preferred.
Travel
Required - This position must be able to rotate weekends, holidays, shifts and center location according to company needs.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Prolonged periods working at a computer, preparing reports, and participating in meetings.
Regular travel to clinics, market sites, and corporate offices may be required.
May spend significant time in clinical or operational settings to support staff, oversee projects, or conduct audits; exposure to healthcare environments (noise, temperature variation, patient interaction) is possible.
Comfort working in a fast-paced, high-demand environment with competing priorities.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Environmental Conditions
Inside: The employee is subject to environmental conditions, protection from weather conditions but not necessarily from temperature changes. The worker is subject to noise; there may be sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
Physical/Environmental Activities
Please confirm for the following questions if these working conditions are encountered Occasionally (1-33% of time on the job), Frequently (34-66% of time on the job), Constantly (67-100% of time on the job), or Not Applicable N/A
Must be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences). Occasionally (1-33% of time on the job)
May be exposed to outdoor weather conditions of cold, heat, wet, and humidity. Not Applicable N/A
May be exposed to outdoor or warehouse conditions of loud noises, vibration, fumes, dust, odors, and mists. Not Applicable N/A
Must be able to ascend and descend ladders, stairs, or other equipment. Not Applicable N/A
Subject to exposure to hazardous material. Occasionally (1-33% of time on the job)
INDCORP
$25k-31k yearly est. 1d ago
Medical Receptionist at Growing Practice
Comprehensive Medpsych Systems
Front desk coordinator job in Fort Myers, FL
Established in 1998, Comprehensive MedPsych Systems (CMPS) offers a complete range of services in an innovative private practice setting. We are a nationally recognized group of experienced, compassionate, board-certified psychiatrists,neuropsychologists, psychologists, therapists and mental health professionals.
We are experts in treating a complex array of mental health issues and mental health disorders. From neuropsychologists evaluating a diverse range of cognitive and psychological symptoms, to therapists for child, adult, individual and family counseling to psychiatrists for medication, CMPS' comprehensive range of services ensures that its clients and patients always have access to the latest and most innovative services.
As of 2016, after 17 years of operation, CMPS has provided services to more than 80,000 patients and currently provides more than 7000 patient visits per month. CMPS private practice model of innovative multidisciplinary care has garnered national recognition by the American Psychological Association and is poised to expand.
CMPS is a family owned and operated practice. We offer medical insurance, HSA, 2% match IRA, and 3 weeks paid time off annually.
Job Description
Our medical receptionists welcome patients for their appointments, schedule/reschedule appointments, answer phone calls from patients, and assist with taking patient vitals as needed. They are responsible for collecting payment at time of service and also assisting in maintaining patient demographic records and financial accounts. We are looking for a highly detailed, customer service driven individual to join our growing practice in a fast paced office environment.
Qualifications
• Minimum of a high School diploma • 1-2 years in a medical setting • Ability to set priorities and work with minimal supervision • Excellent organization and communication skills • Excellent telephone communication skills: must speak well, clearly and pleasantly while projecting care and helpfulness • Ability to handle stress calmly and be flexible to change • Excellent computer and keyboarding skills • Knowledge of medical insurance • Ability to prioritize workload while being flexible to meet the expectations of daily operations • Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines kept confidential according to EEO guidelines.
$26k-33k yearly est. 14h ago
Cosmetic Medical Secretary
Jonathan M Frantz Md Pa
Front desk coordinator job in Fort Myers, FL
Are you outgoing with exceptional communication skills and who has a knack for developing relationships with patients?
Are you obsessed by beauty, aesthetics, and plastic surgery and excited by the idea of helping people look and feel their best?
Are you organized, detail oriented, and excited about taking charge?
If any of this sounds like you, you could be our next Rock Star Cosmetic Medical Secretary.
$26k-33k yearly est. 34d ago
Medical Secretary
Simply U Medi Spa LLC
Front desk coordinator job in Fort Myers, FL
Job DescriptionBenefits:
Employee discounts
Free uniforms
Opportunity for advancement
Benefits/Perks
Competitive Compensation
Great Work Environment
Career Advancement Opportunities
Job Summary
We are seeking a Medical Secretary to join our team! As a Medical Secretary, you will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team.
Responsibilities
Greet patients who walk through the door
Ascertain their needs and get them checked in
Pull their medical records, or take a new patient history
Answer the phone and schedule appointments or answer patient questions
Maintain comprehensive medical records, as needed
Qualifications
Strong customer service skills
Excellent organizational skills
Attention to detail
Familiarity with basic computer programs, such as the Microsoft Office suite
Previous office experience desired
$26k-33k yearly est. 8d ago
Medical Receptionist
Island Coast Pediatrics
Front desk coordinator job in Fort Myers, FL
Caring for children is the most important thing we do at Island Coast Pediatrics, and our staff play a vital role in our mission. Our staff is our most valuable asset and we recognize they are key to our success in the ever-changing healthcare industry. We are seeking caring individuals to add a personal touch while engaging with our patients and families.
As a Medical Receptionist, primary tasks include the following:
* Incoming phone reception
* Appointment scheduling
* Insurance verification
* Patient office check-in and check-out
Requirements:
* Ability to travel between locations in Ft. Myers, Estero, & Cape Coral
* Ability to work one Saturday a month
* Bilingual in English/Spanish is a plus
* Minimum one year of medical office experience preferred
* Covid-19 vaccine preferred
What we offer:
* Competitive pay
* Medical, dental, vision coverage
* Vacation and sick time
* Paid holidays
* 401k matching
* Gym membership reimbursement
Our staff is at the heart of everything we do at Island Coast Pediatrics and we hope you will come join our team!
$26k-33k yearly est. 2d ago
Front Desk Receptionist
Physicians' Primary Care of Southwest Florida
Front desk coordinator job in Fort Myers, FL
Celebrating 29+ years and we are still growing! Physicians' Primary Care of Southwest Florida is a premier multi-specialty primary care practice with locations in Cape Coral, Estero, Fort Myers, and Lehigh Acres. We are currently seeking a Full-Time FrontDesk Receptionist for our Family Practice division in Fort Myers. Our FrontDesk Receptionists:
Print, copy and distribute physician schedules as needed
Print patient encounter forms and prepare patient charts for appointments
Verify the accuracy of patient information and insurance plans
Assist patients with account questions or refers to the appropriate area
Maintain the strictest confidentiality and adhere to all HIPAA guidelines and regulations
To be Successful - You Need:
Great attention to detail and the ability to record information accurately
Excellent customer service skills
Ability to develop and maintain a good rapport and a cooperative working relationship with providers, staff, and patients
Knowledge of insurances, referrals, and eligibility a must
One year of medical office experience or a combination of medical education and office experience needed
What PPC Offers:
29 years growing with and supporting our communities
Award-winning physicians
Ability to grow within the organization
Health, dental, vision, and life insurances
First Stop Health virtual care
401(k) with company match
Paid Time Off (PTO)
Paid holidays
Employee Assistance Program (EAP)
Uniform allowance
Employee appreciation week and events
Want to learn more about Physicians' Primary Care of Southwest Florida? Visit us at *************** and apply today!
$23k-31k yearly est. 31d ago
Front Desk Receptionist
DNA Comprehensive Therapy Services
Front desk coordinator job in Fort Myers, FL
Description:
Come grow with us!
Elite DNA Behavioral Health is one of the largest providers of behavioral and mental health services in Florida - and we're expanding quickly! We believe in providing high-quality, accessible care to our patients and a supportive environment that allows our team to grow professionally.
Our goal is to hire
you
- the best talent - to support our mission and allow you to grow with us.
We thrive on a mutual goal of providing excellent care to our patients through our comprehensive care services and collaborative culture. Elite DNA is the pioneer of the care coordination approach to mental health, where all patients are matched with their ideal services and providers prior to receiving direct care. Our team is at the forefront of providing leading-edge therapy services - from psychotherapy to psychiatry - to specialized programs such as psychosocial rehabilitation, EMDR, and group therapy.
Everything we do here at Elite DNA is guided by integrity and compassion for our patients and employees.
When you join the Elite DNA team, you'll feel proud to be a part of the group that helps children, adults, and families in our communities live better lives.
Elite DNA Behavioral Health is seeking to hire a FrontDesk Receptionist to join our team in our Ft. Myers, Florida office.
JOB DESCRIPTION SUMMARY:
As FrontDesk Receptionist with Elite DNA Therapy, your primary responsibility is the daily supervision of the receptionist's staff. To ensure all team members are greeting incoming patients and visitors, relaying incoming telephone calls, and performing various clerical duties in a professional manner.
Requirements:
ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:
- Welcome patients as they contact the center personally or by telephone, and explain the services available, payment categories, and billing procedures.
- Schedule appointments; direct walk-in patients and emergencies as per established policies and procedures.
- Answer all incoming calls and route them to the appropriate staff.
- Register all patients per registration protocols and collect all documentation.
- Generate required documents for each patient and ensure all documents are completed in full.
- Reviews and verifies patient coverage of insurance or other agencies and computes the charges to be paid by the patient.
- Collects deposits or co-pays/deductibles prior to the patient being seen by the provider per established policies and procedures.
- Inform patient of their outstanding balance, collect said balance, and issue cash receipt when monies are collected.
- Work closely with Provider and Medical Assistant staff to assure smooth patient flow and cut down on waiting time.
- Call and remind patient of his/her appointment.
- Follow up on “no show” patients on a daily basis.
- Communicate patient's problem/complaint to the clinic manager or his/her designee.
- Strong sensory skills, such as visual acuity, good hearing, and dexterity.
- Ability to stand and sit for periods of time and to move constantly throughout the workday.
- Work closely with Clinic Managers and refer them to patients who did not keep their appointment for follow-up, per policies and procedures.
- Good speaking and listening skills.
- Knowledge of computers and Microsoft office.
- Understanding of community based organizations.
- Promotes and believes in Elite DNA's mission statement.
- Bilingual Preferred: Fluent in Spanish.
OTHER REQUIREMENTS:
- Friendly personality with the desire to work with the public.
- Ability and willingness to treat all patients with the utmost kindness and consideration in the most trying situations.
- Ability to handle multi-functions.
- Ability to work in a fast-paced office environment.
- Ability to push, pull, lift, move, and/or carry up to 15 lbs.
- Ability to perform focused work with close attention to detail.
- Ability to operate office equipment, including computers, copiers, fax machines, phones plus, the ability to type at least 35 wpm.
- Ability to interact with others, both in person and through phone, e-mail, and written correspondence.
- Ability to relate to patients, through familiarity with medical terminology and triage procedure.
- Ability to relate to the public regardless of ethnic, religious and economic status.
- Ability to communicate with people and understand their problems.
- Must believe in health care with dignity for all.
EDUCATION AND EXPERIENCE REQUIRED:
- High school graduate/GED.
- Formal training from a vocational school in lieu of the above.
- One year of medical experience from a similar setting.
PHYSICAL DEMANDS:
The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
This position earns competitive compensation plus a full benefits package including medical, dental, vision, life insurance, annual PTO of 15 days with tenure recognition incentives, one additional paid day for your birthday and Employee Assistance Program. We also offer opportunities for growth, as well as a great team atmosphere that empowers you to seek better ways to deliver service and take ownership of outcomes in providing quality service and support.
To apply visit ************************
$23k-31k yearly est. 5d ago
Front Desk Receptionist
Precision Healthcare Specialists
Front desk coordinator job in Fort Myers, FL
Full-time Description
Precision Healthcare Specialists is seeking a friendly, dependable, and organized FrontDesk Receptionist to support our ENT & Allergy Specialists of Florida practice. This role is the first point of contact for patients and plays a vital role in delivering an exceptional patient experience while ensuring efficient front office operations in a busy specialty clinic.
Key Responsibilities:
Greet patients in a professional and compassionate manner
Answer incoming calls, schedule appointments, and manage patient inquiries
Check patients in and out, verify demographics, and collect required documentation
Verify insurance eligibility, collect copays, and process payments
Maintain accurate patient records in the electronic medical record (EMR) system
Coordinate referrals, authorizations, and follow-up appointments as needed
Communicate effectively with clinical staff and providers to support clinic flow
Maintain a clean, organized, and HIPAA-compliant frontdesk area
Address patient concerns and escalate issues appropriately
Requirements
High school diploma or equivalent required
Minimum of 1 year of frontdesk or medical office experience preferred
Experience in ENT, allergy, or specialty medical practices a plus
Knowledge of insurance verification and medical terminology preferred
Strong customer service, communication, and organizational skills
Ability to multitask in a fast-paced healthcare environment
Proficiency with EMR systems and basic computer skills
Preferred Qualifications:
Bilingual (Spanish/English) a plus
Experience with scheduling for specialty providers
$23k-31k yearly est. 12d ago
Front Desk Receptionist
Riverchase Dermatology 3.7
Front desk coordinator job in Fort Myers, FL
Riverchase Dermatology, an AQUA Dermatology portfolio practice, is Florida's largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care and radiation oncology.
FrontDesk Receptionists are the first point of the administrative contact for patients in the office; performing a variety of office functions such as greeting, scheduling, and checking patients in and out for their appointments.
Essential Functions
* Adheres to the Riverchase Mission Statement, Credo, Service Goals, and Values providing exceptional customer service at all times.
* Greets and welcomes patients as they arrive for their appointments.
* Registers new patients and updates existing patient demographics by ensuring the collection of all necessary documentation for treatment and accurately collects and applies payments of services and products.
* Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette; directs calls as necessary.
* Facilitates patient flow by notifying the clinical staff of patient arrival, being aware of delays, and communicating with patients and clinical staff, checking patients in and out for their appointments.
* Keeps office supplies adequately stocked by anticipating inventory needs and monitoring office equipment.
* Learns new products and maintains an accurate inventory of all items.
* Ensures a positive experience for each patient through excellent customer service practices.
* Verifies patient health benefits with approved health care companies.
* Sends out and receives medical records and referrals for patient care.
* Keeps reception area clean and organized.
* Works in a team environment to accomplish common tasks in a collegial manner.
Company benefits include:
* 401(k)
* Dental insurance
* Health insurance
* Life insurance
* Vision insurance
* Generous paid time off
* Ancillary benefits
* Employee discounts on services and products
Required Education and Experience
* High School diploma or equivalent
* Strong customer service background
* 1-to 2 years of Medical Reception experience is preferred
Founded in 1998, AQUA Dermatology is the Southeast's premier dermatology practice with over 100 locations throughout Florida, Georgia and Alabama. Our established practices and experienced physicians offer patients the most quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments, plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise!
$23k-29k yearly est. 60d+ ago
Front Desk Specialist
Boys & Girls Club of Sarasota and Desoto Counties 3.1
Front desk coordinator job in Arcadia, FL
Employee Benefits
Club Membership at locations in Sarasota, Venice, North Port and Arcadia is included for dependents ages 6-18.
Professional development opportunities with complimentary access to Boys & Girls Clubs of America's Spillett Leadership University for online education and training.
GREAT CAREERS START HERE:
Are you interested in becoming a valued member of an award-winning team of professionals who are dedicated to making a positive impact on the lives of young people in our community? Apply today to the FrontDesk Specialist position at the Boys & Girls Clubs of Sarasota and DeSoto Counties (BGCSDC). The FrontDesk Specialist is responsible for maintaining and executing tasks in the lobby and the frontdesk area. This role manages all frontdesk duties while also serving as the receptionist for the club.
Essential Duties:
Provide information for parents, guests and visitors
Supervise the scan in and scan out process for all club members
Manage all aspects of scheduling and attendance
Mentor and inspire youth, adults and volunteers in the creative process
Answer club telephone
Collect payment for field trips
Create group rosters for Youth Development Professionals
Make sure all visitors and guests have name tags and badges and/or escorted by a current employee
Qualifications
Qualifications:
Strong ability to mentor and inspire youth.
Ability to work collaboratively with staff.
Commitment to promoting safety, quality, and a positive environment within the Club.
Position Requirements:
High School Diploma or GED required.
Must be 18 years of age or older.
1-2 years of relevant work experience
Pass pre-employment background screening and drug test.
Please see link for New Care Provider Background Screening Clearinghouse Education and Awareness website (HB531 | Florida Agency for Health Care Administration)
$27k-34k yearly est. 9d ago
FRONT DESK / MEDICAL ASSISTANT
Biospine Holding Company, LLC
Front desk coordinator job in Fort Myers, FL
Job Description
overall patient care experience.
JOB TYPE:
FrontDesk / Medical Assistant
HOME COMPANY:
Gulf Coast Spine
REPORTS TO:
Office Manager
FLSA STATUS:
Non-Exempt
PRE-REQUISITE:
none
UPDATED/REVIEWED:
3/13/2024
SCOPE OF RESPONSIBILITIES
Licensed medical professional to work in a fast growing minimally invasive spine surgery clinic.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different functions be performed when circumstances change or exigencies require (this includes but is not limited to emergencies, changes in personnel, workload, rush jobs, or technological developments).
Ensuring all forms and patient information are input into the system.
Completing FMLA in a timely manner
Prepping H&P Packets for the following week
Completing MRI Auths in a timely manner
Printing and distributing Fax Folder Daily
Filtering tasks. Completing or reassigning as necessary
Returning patient calls in a timely manner.
Checking patients in before seeing the provider
Checking patients out after seeing the provider
Performing EKGs
Completing vitals on patients
Scanning
Reviewing schedule for the following week
Assisting within the office as needed
Traveling to all other locations when needed
Assisting in clinic as needed
Communicates with other team members in clinical and clerical areas to provide a successful patient centered practice.
Other duties as assigned.
NTIAs may be assigned.
EDUCATIONAL REQUIREMENTS
High School diploma, GED or equivalent
BLS Certificate
Certified Medical Assistant (preferred)
Current License in the state of Florida
Experience as an EMT or Medical Assistant (preferred)
EXPERIENCE/OTHER REQUIREMENTS
1 year of relevant call center or medical experience preferred.
1-2 years of customer service required.
1 year of medical terminology preferred.
Ability to problem solve as well as critical thinking.
Proficient in professional and effective communication skills
Demonstrate a strong attention to detail and thoroughness.
Effectively utilize available relevant technical tools and resources (e.g. Microsoft, Outlook)
KNOWLEDGE
Knowledge of medical terminology.
Knowledge of the health care field.
Knowledge of legal and ethical considerations related to patient information.
Knowledge of counseling, conflict resolution, and customer service principles and applications.
Knowledge of Insurance and/or experience with verification of insurance eligibility
SKILLS & ABILITIES
Skill in putting information in preferred medical record system, meeting clinic standards.
Skill in diffusing tense situations through diplomatic problem-solving.
Skill in using computer and medical records software.
Skill in reading and following written and oral medical order.
Skill in handling several tasks simultaneously.
Skill intact and diplomacy in interpersonal interactions.
Abilities:
Ability to communicate effectively with patients and staff via phone, in person and through email.
Ability to demonstrate leadership in resolving patient concerns.
Ability to establish relationships with a wide variety of people.
Ability to communicate calmly and clearly with providers and employees.
Ability to establish and maintain effective working relationships with coworkers and diverse patient populations.
Ability to work with computer and effectively use electronic medical records (EMR).
Ability to work under pressure.
Ability and willingness to travel between offices on occasion is required.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Standing six to eight hours per day walking, stooping, bending, and maneuvering. Occasional stress from dealing with many staff and patients. May require lifting to 50 pounds to transfer and or assist a patient in standing on the scale or sitting on the exam table.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Medical exam and treatment rooms and medical offices. Environment setting (lighting, temperature, air quality, acoustics) controlled. Well-lighted, well-ventilated adequate space.
$26k-34k yearly est. 5d ago
Dental Front Office Assistant
Affordable Dentures & Implants
Front desk coordinator job in Fort Myers, FL
We are looking for a FrontDesk Auxiliary to join our team! Affordable Dentures & Implants is an opportunity to do what you love and get paid to do it! You will enjoy a fulfilling career like no other and will play a vital role in changing the lives of our patients. Together with our experienced dentists and lab professionals, you can be part of delivering life-changing tooth replacement care to hundreds of thousands of patients every year.
JOB PURPOSE:
The FrontDesk Assistant is responsible for providing best-in-class customer service to our patients. Responsible for greeting patients at the frontdesk; scheduling appointments; answering and handling phone calls; and checking patients in and out. Effectively and efficiently manage patient lobby while maintaining professional standards and ensuring that all interactions between the doctor, staff and patients run as smoothly as possible.
ESSENTIAL FUNCTIONS:
Greet and process incoming patients in an efficient and professional manner; control the flow of patients through the dental center daily
Ensure patients are comfortable while in the office
Answer patients' routine questions; provide information regarding treatment options, office policies, denture styles, packages, aftercare instructions, and pricing
Accurately collect and deposit funds from patients, including processing of credit card payments and handling cash (and checks if applicable)
Efficiently use Dentrix software program in daily operations, including scheduling appointments, providing patients with accurate walkout statements, setting up, filing, and updating complete and accurate patient records; also provide patients with information as needed to file with their insurance carrier
Prepare documentation as needed for refunds to be processed for patients; contact patients regarding returns for chrome partials and other matters such as outstanding account balances
Inventory and order office supplies and forms as instructed
Mail accurate and timely reports, invoices and correspondence to the accounting and management service providers
Answer incoming telephone calls and provide information to patients in a courteous and professional manner; enter all information on the Patient Inquiry Log and follow up as needed to encourage potential patients to visit the office
Consistently provide the Practice Owner/Managing Dentist and the assigned Manager Practice Excellence with a copy of the log weekly
Tally time sheets in an accurate and timely manner for the dentist; collect completed timesheets for all staff members for the dentist approval and signature and fax to Affordable Care Payroll Department
Maintain a clean and neat reception area and waiting room; ensure patient restrooms are kept clean and stocked; dust the furniture as needed
May perform chair-side assisting as needed
Perform miscellaneous job-related duties as assigned
Minimal travel may be required for training and/or continuing education purposes
Other duties as assigned
Educational Requirements:
Must have 2 - 5 years' experience working in a dental office (including patient scheduling)
GENERAL KNOWLEDGE, SKILLS & ABILITIES:
Strong organization skills
Ability to work in a high volume, fast paced environment
Ability to multi-task
Leadership skills/experience
Dentrix experience preferred
CareCredit experience preferred
Experience (or formal training) consisting of chair-side assisting with oral surgery preferred for training purposes
$26k-34k yearly est. 3d ago
Front Desk Coordinator - North Port, FL
The Joint 4.4
Front desk coordinator job in North Port, FL
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Medical & Dental benefits offered
What we are looking for in YOU and YOUR skillset!
* Driven to climb the company ladder!
* Possess a winning attitude!
* Have a high school diploma or equivalent (GED).
* Complete transactions using point of sale software and ensure all patient accounts are current and accurate
* Have strong phone and computer skills.
* Have at least one year of previous Sales Experience.
* Participate in marketing/sales opportunities to help attract new patients into our clinics
* Be able to prioritize and perform multiple tasks.
* Educate Patients on wellness offerings and services
* Share personal Chiropractic experience and stories
* Work cohesively with others in a fun and fast-paced environment.
* Have a strong customer service orientation and be able to communicate effectively with members and patients.
* Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
* Providing excellent services to members and patients.
* The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. *Bonus Potential*
* Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
* Answering phone calls.
* Re-engaging inactive members.
* Staying updated on membership options, packages and promotions.
* Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
* Maintain the cleanliness of the clinic and organization of workspace
* Confident in presenting and selling memberships and visit packages
* Keeping management apprised of member concerns and following manager's policies, procedures and direction.
* Willingness to learn and grow
* Accepting constructive criticism in a positive manner and using it as a learning tool.
* Office management or marketing experience a plus!
* Able to stand and/or sit for long periods of time
* Able to lift up to 50 pounds
* Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees
$24k-30k yearly est. 30d ago
CNAs & HHAs Flexible Schedules, Competitive Pay!
Assisting Hands-Fort Myers 3.8
Front desk coordinator job in Fort Myers, FL
Job DescriptionBenefits:
Competitive salary
Flexible schedule
Join Our Growing Team at Assisting Hands Home Care! Are you a compassionate CNA, HHA, or experienced caregiver looking for a rewarding career? Assisting Hands Home Care is hiring caregivers now to provide one-on-one in-home care for seniors in Lee County and Charlotte County, including Fort Myers, Cape Coral, Bonita Springs, Estero, and Lehigh Acres.
Why Work With Us?
Flexible Schedules Full-time & part-time available!
Competitive Pay Earn $17.00-$20.00 per hour (based on location & case complexity).
Overtime Pay Get paid fairly for your hard work.
Reliable Paycheck We are not a registry; we pay payroll taxes and liability insurance.
Supplemental Insurance Extra coverage available.
Family-Owned Business Hands-on support from owners who care.
Plenty of Hours Available We have more cases than staff!
Requirements:
CNA, HHA, or caregiving experience (home care or assisted living)
Level 2 Background Check (or ability to pass one)
CPR Certification
Alzheimers, HIV/AIDS, and Assistance with Medication Certificates
DOEA Training Certificate & TB Test
Valid Drivers License & Reliable Transportation
MUST speak and understand English
Ready to make a difference? Apply today!
call ************, extension 3.
Join Assisting Hands Home Care and help seniors stay safe and happy in their homes!
*note: Pay range is between $17.00-20.00/ hour. Pay depends on location and complexity of the case or cases assigned. We cannot guarantee hours.
Level 2 Background Screening Required
Applicants must have an active Level 2 screening in the Florida Clearinghouse. Information is available at ********************************
$17-20 hourly 27d ago
Front Desk/Healthcare Coordinator
Performance Optimal Health
Front desk coordinator job in Naples, FL
Join Performance Optimal Health as a FrontDesk/Healthcare Coordinator. At Performance, we take a holistic approach to health and recovery, striving to empower clients to live better lives. Through our services, based on the Four Pillars of Optimal Health-exercise, nutrition, recovery, and stress management-we tailor care to the unique needs of each client. Our highly trained professionals and commitment to quality care make the client journey our priority.
With over 20 years of experience across Connecticut, New York, and Naples, Florida, we are excited to expand and grow our Practice Coordinator Team. As a FrontDesk/Healthcare Coordinator, you will play a vital role in the client experience, blending administrative expertise and exceptional hospitality to create a seamless and welcoming environment for clients and colleagues alike. You will report to the Practice Manager and collaborate with teams across physical therapy, wellness, and billing.
Cornerstones
Performance Optimal Health is driven by five main cornerstones that guide all actions and decisions:
We care from the core
We sweat the small stuff
We are teachers & scholars
We take ownership
We huddle
Key Responsibilities
Act as a brand ambassador, well-versed in our history, services, brand standards, programs, and pricing.
Manage first impressions, including greeting clients, providing site tours, answering phone calls, and responding to email requests.
Ensure client preparedness for appointments by verifying insurance benefits, collecting co-payments, and updating records in electronic medical record (EMR) systems.
Address client inquiries, feedback, and concerns promptly, escalating when necessary.
Perform general administrative tasks such as data entry, scheduling, and document management (print/fax/scan).
Promote additional services and products to enhance client engagement with the Performance Optimal Health model.
Maintain a clean, organized, and welcoming workspace with attention to detail.
Collaborate cross-functionally with all departments to ensure efficient operations and a high-quality client experience.
Utilize and manage data in customer relationship management (CRM) and EMR systems (e.g., Optimis, Duxware) with accuracy.
Communicate professionally with clients, clinical staff, and internal teams using Microsoft Teams and other channels.
Requirements
Qualifications:
Exceptional customer service skills and a passion for client care.
Strong organizational, analytical, multitasking, and communication abilities.
Experience with Apple and Windows products, Microsoft Teams, and relevant software.
Familiarity with EMR and CRM systems.
Ability to manage multiple situations with poise and confidence.
Self-starter with a strong work ethic and openness to new ideas.
Bonus Skills:
Associate degree in a related field.
Experience with Mindbody Online, Optimis, or Duxware systems.
Proficiency in calendar management and scheduling.
Benefits
Benefits at a full-time status:
Medical/Dental/Vision
401K+ Match
Growth potential within the organization.
Access to facilities at all locations.
Internal and external discounts.
Fun atmosphere.
Continuing education stipend
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
$26k-34k yearly est. 1d ago
Part Time Medical Receptionist for Physical Therapy Practice
Pelican Bay 4.2
Front desk coordinator job in Naples, FL
Benefits:
Company parties
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
401(k)
Competitive salary
The staff at FYZICAL Therapy & Balance Centers, our North Naples (Pelican Bay) location is seeking a Part-Time FrontDesk Medical Receptionist (with eligibility for 401k) to join our team.
Location of Opening: NAPLES, FLORIDA
We are a team of PTs, PTAs, Client Care Specialists, Administrators and Fyzician Liaisons that work very well together and make every effort to provide the best physical therapy experience and customer service possible to our patients, their families and our referring providers. We take pride in our Raving Fans with our Google 5 Star Reviews and 90+ NPS score.
Some of the job responsibilities and skills needed include:
Outstanding customer service skills, professionalism and respect for coworkers and patients
Answer multi-line phone system efficiently
Schedule and Confirm patient visits for up to 7 providers.
Verifying insurance coverage for physical therapy and obtaining authorizations timely
Collecting accurate copays and/or coinsurance at point of service
Coordinate completion of new patient digital portal timely,
Complete Medicare compliance tasks timely,
Completing spreadsheets and reports for management
Effective communication with clinical and billing staff
Attention to detail with patient data entry
Able to multi-task in a fast pace environment
Maintain cleanliness and organization of the waiting area and clinic as needed
Ability to have fun…
Though joining the FYZICAL brand 10 years ago, the practice has been serving the residents and physicians of Collier and Southern Lee County for 25 years.
Here is what some of our current team members have to say.
~ CCS Bri states,
“It has been a pleasure coming into work knowing that there is a positive atmosphere amongst all team members. This positive atmosphere facilitates effective communication, creates a sense of camaraderie and mutual respect. It is a place where sharing knowledge and getting input is welcomed and not judged. I personally feel that this work environment positively impacts my ability to be more effective and upbeat at the frontdesk with not only my team members, but with patients as well.”
~ DPT Danielle states,
“As a PT for 10 years, working here has been the most compliant and ethical clinic I have worked in to this date. Having the opportunity to spend 1-on-1 time with patients, staff that supports your clinical decision making and opportunity for growth within the company has made this a long term career opportunity. With the diverse patient population, complaint documentation and billing practices and great staff, I would recommend joining our FYZICAL team, especially if looking to relocate to FL, as they helped me make the transition from NJ very easy.”
~ PTA Jen states, “
FYZICAL has a lot to offer. I was able to attend my first national FYZICAL Brand Triumph in Orlando with my team and it was amazing! Not only was it an eye opening experience into FYZICAL as a national brand, but to all the new technology and treatment options to further assist our patients. It was a beautiful opportunity to unite our ‘home' families with our ‘work' family on an epic work vacation. Next year it's in Dallas!”
~ Physical Therapist, Clinical Director and Owner Michael Willett states,
“With growth comes the need for additional like minded individuals who wish to be a part of something bigger than themselves. We welcome those who are looking to make a difference, seek a career path that grows ‘you' and have fun doing it! I admire my staff, grateful to have them by my side and joining me with the thousands of like-minded FYZICAL employees across the country to better the overall physical therapy experience."
At FYZICAL, we want not only our patients to “Love Your Life” , but our staff as well.
We are looking for someone who understands that our individual roles and successes are what makes the team successful and ultimately the success of the patients we serve, the growth of the practice, the growth of our individual careers and in full circle the financial stability we provide for our families. That's who we are.
If you have a passion to be better, be a team player, be accountable to your role, be rewarded for your successes and be surrounded by a caring, fun and energetic team of professionals, look no further than the culture that's been created at FYZICAL North Naples (Pelican Bay).
Location:
FYZICAL Therapy & Balance Centers - N. Naples (Pelican Bay)
9051 Tamiami Trail N., Suite 104
Naples, FL 34108 Compensation: $15.00 - $20.00 per hour
How much does a front desk coordinator earn in Fort Myers, FL?
The average front desk coordinator in Fort Myers, FL earns between $23,000 and $38,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.
Average front desk coordinator salary in Fort Myers, FL
$30,000
What are the biggest employers of Front Desk Coordinators in Fort Myers, FL?
The biggest employers of Front Desk Coordinators in Fort Myers, FL are: