Front Desk Coordinator - Fort Wayne, IN
Front desk coordinator job in Fort Wayne, IN
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
~ We are expanding & opening a second location! Will need to hire for all shifts, flexibly in schedules, high energy growth in high performing market ~
Part Time
Dupont Rd. Location
$15 per hour + BONUS Potential
What we are looking for in YOU and YOUR skillset!
* Driven to climb the company ladder!
* Possess a winning attitude!
* Have a high school diploma or equivalent (GED).
* Complete transactions using point of sale software and ensure all patient accounts are current and accurate
* Have strong phone and computer skills.
* Have at least one year of previous Sales Experience.
* Participate in marketing/sales opportunities to help attract new patients into our clinics
* Be able to prioritize and perform multiple tasks.
* Educate Patients on wellness offerings and services
* Share personal Chiropractic experience and stories
* Work cohesively with others in a fun and fast-paced environment.
* Have a strong customer service orientation and be able to communicate effectively with members and patients.
* Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
* Providing excellent services to members and patients.
* The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
* Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
* Answering phone calls.
* Re-engaging inactive members.
* Staying updated on membership options, packages and promotions.
* Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
* Maintain the cleanliness of the clinic and organization of workspace
* Confident in presenting and selling memberships and visit packages
* Keeping management apprised of member concerns and following manager's policies, procedures and direction.
* Willingness to learn and grow
* Accepting constructive criticism in a positive manner and using it as a learning tool.
* Office management or marketing experience a plus!
* Able to stand and/or sit for long periods of time
* Able to lift up to 50 pounds
* Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Patient Care Coordinator
Front desk coordinator job in Warsaw, IN
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.
Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
Answers and responds to telephone inquiries in a professional and timely manner
Schedules appointments
Gathers patients and insurance information
Verifies and enters patient demographics into EMR ensuring all fields are complete
Verifies vision and medical insurance information and enters EMR
Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
Prepare insurance claims and run reports to ensure all charges are billed and filed
Print and prepare forms for patients visit
Collects and documents all charges, co-pays, and payments into EMR
Allocates balances to insurance as needed
Always maintains a clean workspace
Practices economy in the use of _me, equipment, and supplies
Performs other duties as needed and as assigned by manager
Patient Care Coordinator
Front desk coordinator job in Fort Wayne, IN
Job DescriptionSalary:
Please attach a cover letter with your application stating which of our core values is the most important to you and why. To be considered for this position and move forward with the interview process, we require this question to be answered.
Learn more:
middletondentistry.com
AtMiddleton Family Dentistry, we believe in more thanjust greatdental care, we believe increatinglonglastingrelationshipswith our patients and our team.Weregrowing and seeking anexceptional Patient Care Coordinator to join our front office team. Ifyoureorganized, personable, and passionate about providingan excellentpatient experience,wedlove to meet you.
About the Role
As our new Dental Administrative Talent,youllbe the first warm smile patients see and the guiding hand that helps them feel at ease.Youllplay avital role in scheduling, billing, treatment coordination, and supporting the clinical team, all while ensuring every patient feels like part of our family.Our ideal candidate embodies our 5 core values:dedication, excellence, positivity,teamworkand honesty (DEPTH).We are looking for someone who is excited to develop their skills and who shares our core values!
Example of What You'll Do as a Patient Care Coordinator
Greet patients and answer phones with warmth and professionalism
Manage the appointment schedule with accuracy and efficiency
Verify patient formsand insurance policies, present financial options, and process claims
Support a smooth and welcoming patient check-in/check-out experiencewith Disney like Service
Help keep systems and records organized and up to date
Follow up with patient post op care
Collaborate with clinical and admin team members to provide seamless care
What Were Looking For in a Patient Care Coordinator
Prior experience in dental or medical administration preferred
Excellent communication and customer service skills
Tech-savvy and comfortable with dental software (Dentrixand Microsoft)
Ability to multitask with grace and stay organized under pressure
A positive attitude, team spirit, and a love for helping others
What We Offer to our Patient Care Coordinators
A supportive and joyful work environment
Ongoing training and opportunities for growth
Competitive pay and benefits package
Work-life balance and a team thattruly cares
Why Middleton?
At Middleton Family Dentistry, we blendmodern technologywithcompassionate care. From toddlers to grandparents, we serve generations of families with integrity, kindness, and clinical excellence.As a valued team member, your workwill have a lasting impactinthe lives of others, andyoullbe supported every step of the way.At this practice, YOUR VOICE MATTERS!
Our team members typically stay with our work family for an average of 6 years. Our team members had the following to say about why they love our practice:
"The practice truly feels likea family. Everyone helps each other whenever possible and cares for each other.
I love that there are no bad questions, everyone is always willing to help me and guide me to the right person for the question."
"We really do what is best for our patients, I love that we are ethical and kind/compassionate.
Ready to Apply?
Please attach a cover letter with your application stating which of our core values is the most important to you and why. To be considered for this position and move forward with the interview process, we require this question to be answered.
You can follow up your application on our careers page at middletondentistry.com. We are really looking forward to hearing from you!
Patient Care Coordinator-Ft. Wayne, IN
Front desk coordinator job in Fort Wayne, IN
Lowe Audiology, part of Alpaca Audiology - AudioNova
4720 E. State Blvd. Fort Wayne, IN 46815
Currently pays: $17.00 - $18.00an hour + Sales Incentive Program!
Hours: 3 days per week, 8:30am - 5:00pm/24 hours per week
What We Offer:
401K with a Company Match
FREE hearing aids to all employees and discounts for qualified family members
PTO and Holiday Time
No Nights or Weekends!
Legal Shield and Identity Theft Protection
1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing Care Coordinator, you will:
Greet patients with a positive and professional attitude
Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
Collect patient intake forms and maintain patient files/notes
Schedule/Confirm patient appointments
Complete benefit checks and authorization for each patients' insurance
Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
Process repairs under the direct supervision of a licensed Hearing Care Professional
Prepare bank deposits and submit daily reports to finance
General sales knowledge for accessories and any patient support
Process patient orders, receive all orders and verify pick up, input information into system
Clean and maintain equipment and instruments
Submit equipment and facility requests
General office duties, including cleaning
Manage inventory, order/monitor stock, and submit supply orders as needed
Assist with event planning and logistics for at least 1 community outreach event per month
Education:
High School Diploma or equivalent
Associates degree, preferred
Industry/Product Knowledge Required:
Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
Professional verbal and written communication
Strong relationship building skills with patients, physicians, clinical staff
Experience with Microsoft Office and Outlook
Knowledge of HIPAA regulations
EMR/EHR experience a plus
Work Experience:
2+ years in a health care environment is preferred
Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Patient Care Coordinator-Ft. Wayne, IN
Front desk coordinator job in Fort Wayne, IN
Lowe Audiology, part of Alpaca Audiology - AudioNova 4720 E. State Blvd. Fort Wayne, IN 46815 Currently pays: $17.00 - $18.00an hour + Sales Incentive Program! Hours: 3 days per week, 8:30am - 5:00pm/24 hours per week What We Offer:
* 401K with a Company Match
* FREE hearing aids to all employees and discounts for qualified family members
* PTO and Holiday Time
* No Nights or Weekends!
* Legal Shield and Identity Theft Protection
* 1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing Care Coordinator, you will:
* Greet patients with a positive and professional attitude
* Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
* Collect patient intake forms and maintain patient files/notes
* Schedule/Confirm patient appointments
* Complete benefit checks and authorization for each patients' insurance
* Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
* Process repairs under the direct supervision of a licensed Hearing Care Professional
* Prepare bank deposits and submit daily reports to finance
* General sales knowledge for accessories and any patient support
* Process patient orders, receive all orders and verify pick up, input information into system
* Clean and maintain equipment and instruments
* Submit equipment and facility requests
* General office duties, including cleaning
* Manage inventory, order/monitor stock, and submit supply orders as needed
* Assist with event planning and logistics for at least 1 community outreach event per month
Education:
* High School Diploma or equivalent
* Associates degree, preferred
Industry/Product Knowledge Required:
* Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
* Professional verbal and written communication
* Strong relationship building skills with patients, physicians, clinical staff
* Experience with Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* EMR/EHR experience a plus
Work Experience:
* 2+ years in a health care environment is preferred
* Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
Behavioral Health Patient Services Representa
Front desk coordinator job in Fort Wayne, IN
Job Description
BEHAVIORAL HEALTH PATIENT SERVICES REPRESENTATIVE
At Neighborhood Health, we're passionate about our mission to provide a kind and caring premiere workforce. Our team-based approach to comprehensive patient care creates a challenging and rewarding work environment where you have a direct role in helping members of our community receive quality medical services they can afford. And that's something you can feel good about.
As a member of our growing team, you will feel at home in a fun and diverse community of healthcare professionals. Our goal is simple: improving access to healthcare in our community and surrounding areas. Together, we are all committed to building healthier communities by delivering comprehensive, quality health care with compassion and respect.
As a Behavioral Health Patient Services Representative, you will provide professional customer service by greeting, registering, and checking out patients in a prompt, pleasant, and helpful manner. Maintain patient confidentiality and ensures compliance with HIPAA policies and procedures.
SUPERVISORY RESPONSIBILITIES: None
ESSENTIAL DUTIES & RESPONSIBILITIES:
Greets patients in a prompt, pleasant, and helpful manner and provides any necessary instructions/directions.
Obtains and enters new patient demographics and updates patient information, as necessary, in the EHR to maintain accuracy.
Researches, enters, and updates all information needed to complete Billing process. This involves verifying income for self-pay patients, verifying insurance and Medicaid coverage, and verifying eligibility to various programs that affect the Billing process.
Collects all co-pays, balances, and pre-payments as required by office policies. Distributes copies of receipts to patients. Understands and can apply payments to balances.
Balances charges and receipts at end of each shift.
Enters preferred pharmacy information.
Schedule appointments according to clinic policy and provider notes, including walk-in patients, and requests over the phone. Enters appointment into online scheduling system appropriately.
Call patients to preregister and confirm appointments, as needed, including updating demographic and pay source information.
Scans all documents into EHR in a timely manner and ensures electronic record is complete.
Works in conjunction with other Patient Services Representatives to promote a “Team Effort”.
Attends and participates in meetings and in-services as required. Participates in professional development activities. Serves on committees as requested.
Performs duties in accordance with NHC Standards of Conduct and Mission Statement.
Performs related work as required and other duties (similar physical requirements and OSHA risk level) as assigned.
REQUIRED SKILLS / ABILITIES:
Behavioral Health - demonstrates a working knowledge of behavioral health office procedures, behavioral health records, appointment scheduling, coding, and third-party payer systems; maintains knowledge of, and acts in accordance with, current NHC policies and procedures.
Problem solving - identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
Interpersonal skills - maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things; maintains friendly and supportive relationships with coworkers; talks through problems to keep channels of communication open and maintain a high level of trust; realizes the importance of, and practices, good customer service; and able to communicate effectively with people of varying cultures, socio-economic backgrounds, languages, and educational levels.
Oral communication - speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills.
Written communication - edits work for spelling and grammar, presents numerical data effectively and can read and interpret written information.
Planning/organizing - prioritizes and plans work activities, uses time efficiently.
Quality control-understands the importance of compliance standards and pays close attention to accuracy and detail when performing duties.
Adaptability - adapts to changes in the work environment, manages competing demands and can deal with frequent change, delays, or unexpected events.
Dependability - consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
Safety and security - actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.
Computer & Math - accurately types a minimum of 40 WPM, proficient in the use of dental practice management software; proficient in basic math to make simple calculations.
REQUIRED QUALIFICATIONS:
Education / Training
High School Diploma or GED. Training in medical office and billing procedures. Associates Degree in Medical Assisting or certification as a dental office specialist preferred.
Experience: Minimum of one year experience in billing or medical office. Word processing and computer experience preferred. Knowledge of dental terminology and coding preferred. Experience with medical or dental office software program preferred.
Licensure/Certification: None
Physical Requirements:
Prolonged sitting; infrequent to occasional walking or standing. Eye-hand coordination and manual dexterity sufficient to operate office and other electronic equipment. Corrected vision and hearing to normal range to record, prepare, and communicate appropriate reports. Ability to lift and carry items weighing up to 10 pounds. Ability to work under stressful conditions.
Work Environment:
Normal office environment. Work may include irregular hours, including evenings and weekends. Involves frequent contact with patients, other staff, and dentist offices. Interaction with others is constant and interruptive. Contact may involve dealing with sick, angry, or upset people. OSHA Category III - Tasks do not involve contact with blood or body substances and the performance of Category I or II tasks are not a condition of employment. May be required to work at various locations as needed.
Neighborhood Health is an Equal Opportunity Employer. Neighborhood Health does not exclude people or treat them differently for any aspect of the organization because of race, color, national origin, age, disability (physical or mental), or sex (including sexual orientation).
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources
Receptionist-Part-Time
Front desk coordinator job in Fort Wayne, IN
Receptionist
Come join us at Ashton Creek Health and Rehabilitation to make a difference!
PT, Weekends
If you are looking for a career that can make a difference, then Ashton Creek Health and Rehabilitation is the place for you. Our work family is made up of a variety of talented and committed team members who are dedicated to making a difference in the lives they serve. Each employee contributes their unique skills and abilities with the key goal of enabling our residents to reach and maintain their highest functional abilities. Every job matters at Ashton Creek Health and Rehabilitation. We believe in what we do and know our hands make a difference.
As a member of our team, look at what benefits you can enjoy:
Competitive starting wage with additional pay for experience
$1,000 new employee referral program
DailyPay! Work today, get paid today!
Monthly Celebrations and recognitions
New and Improved Benefits for 2025!
Quarterly Education Bonus Program
Responsibilities
The primary responsibility of the receptionist is to act as the facility's receptionist and be the primary access point for visitors, guests, etc. Duties span from answering phones, to providing clerical assistance, managing office equipment/supplies and assisting with the accounts payable processing.
Greeting and assisting visitors, residents, family members, sales representatives, etc. and giving directions/information.
Answering phone calls, taking messages and deliver messages.
Sorting incoming mail and process outgoing mail.
Operating business office machines and telephone/paging system.
Disbursing resident fund petty cash.
Receiving/providing receipts for payments made to the facility.
Assisting with administrative duties such as typing reports/correspondence, filing, posting accounts, etc.
Maintaining front office/lobby area.
Ensuring deliveries are picked up promptly.
Assisting in listening and reporting resident/family complaints.
Providing the purchase of employee/guest meal tickets.
Taking inventory, order and disperse office/central nursing supplies.
Assisting with the accounts payable process.
Maintaining the confidentiality of all residents and their care.
Driving residents to appointments or pick-ups
IND123
Qualifications
Receptionist Qualifications
A high school diploma or GED.
Have a thorough understanding of the principles of best receptionist practices.
Knowledge on the use of personal computers, e-mail accounts, software programs such as Word and Excel and minor office machines such as faxes and copiers.
Active Driver's License
Desired qualifications:
At least six (6) months in a clerical position or successfully completed secretarial science program from an accredited school/college.
Auto-ApplyPatient Eligibility Coordinator
Front desk coordinator job in Fort Wayne, IN
At the intersection of healthcare and human compassion is the role of the Patient Eligibility Coordinator - a position dedicated not just to process, but to purpose.
We are currently seeking a committed individual to serve as a Patient Eligibility Coordinator, working directly within one of our partner hospital facilities. This is more than an administrative role; it is a hands-on opportunity to support patients at some of the most vulnerable moments in their lives. Many of the individuals you will meet are uninsured or underinsured, uncertain of how to access care, and overwhelmed by the complexities of our healthcare system. Your role will be to guide them with clarity, patience, and dignity through the process of obtaining coverage.
The Patient Eligibility Coordinator serves as a knowledgeable and trusted resource, helping patients understand their options and navigate enrollment in federal and state assistance programs such as Medicaid, Medicare, and ACA Marketplace plans. Each interaction you have can change the trajectory of someone's health journey.
Success in this role requires more than administrative skill - it calls for a deep sense of empathy, a commitment to service, and a genuine interest in making healthcare accessible to all. As part of your day-to-day, you will collaborate closely with hospital teams, including Patient Access and Case Management departments, to ensure patients receive timely and coordinated care. You will also need to remain informed and adaptable, as the landscape of government healthcare programs continues to evolve.
Key Responsibilities:
Assist patients in understanding and applying for appropriate healthcare coverage programs
Guide and support patients through the enrollment process for Medicaid, Medicare, and ACA Marketplace plans
Educate patients on their options and eligibility based on program requirements
Collaborate closely with hospital Patient Access and Case Management teams to ensure continuity of care
Stay informed of updates and changes in healthcare programs and policies
Maintain accurate documentation and follow all compliance protocols
Requirements
Qualifications:
High school diploma or equivalent required; college coursework or degree in healthcare, social work, or a related field preferred
Strong desire to help underserved populations and patients facing social determinants of health
Excellent communication and interpersonal skills
Ability to work independently and collaboratively in a fast-paced hospital environment
Willingness to learn and adapt to evolving healthcare programs and policies
Preferred Experience:
Previous experience in healthcare eligibility, social work, patient advocacy, or hospital admissions
Bilingual skills a plus
Why Join Us?
Opportunity to make a meaningful impact in patients' lives
Training provided with opportunities for growth and development
Collaborative and mission-driven team environment
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Work Location: In person
Front Desk Agent
Front desk coordinator job in Fort Wayne, IN
Benefits:
401(k)
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
Company OverviewWe provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job SummaryFast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position.These are 8 hour shifts that range from 7am-3pm, 3pm-11pm, and 11pm-7am. Responsibilities:
Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members.
Address all guest concerns and ensure follow up is complete
Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations.
Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner.
Qualifications:
Highly organized.
Must possess a thorough knowledge of guest service and satisfaction.
Requires good communication skills, both verbal and written.
Most tasks are performed in a team environment with the employee acting as a team leader.
Must possess basic computational ability.
Must possess basic computer skills.
Benefits/Perks:
Medical, Dental, and Vision options for full-time employees
Paid time off and 401(k) for full-time employees
All employees get discounts on hotels across the country! Get franchise rates at all hotels within the same brand plus discounts on other hotels managed by ZMC Hotels
Regular opportunities for bonuses
$250 referral bonus for you and a referred associate
DailyPay: access to your already earned wages before payday
Opportunities for upward mobility and growth within the company
Auto-ApplyFront Desk Coordinator
Front desk coordinator job in Bryan, OH
Front Desk Coordinator - Be the First Smile Patients See!
Job Type: Full-time
About Us At our practice, patient care isn't just what we do-it's who we are. With empathy as our guiding principle, we're dedicated to transforming the dental experience for every patient, every visit. Partnering with North American Dental Group, we're equipped with the tools and support to deliver excellent care.
Your Work Schedule
Monday: 7:45am-7:00pm
Tuesday: 7:45am-5:00pm
Wednesday: 7:45am-5:00pm
Thursday: 7:45am-5:00pm
Every Other Friday: 7:45am-2:00pm
Your Role as a Front Desk Coordinator
As a Front Desk Coordinator, you'll be the welcoming face and voice of our practice, ensuring patients feel valued from the moment they walk through the door. Your organization, professionalism, and ability to multitask will help keep our office running smoothly and efficiently.
Key Responsibilities
Dependably handle financial tasks, including co-payment collection, insurance verification, and daily reporting, ensuring a worry-free patient experience.
Perform administrative duties such as sorting mail, scanning documents, and photocopying.
Answer phone calls, provide information, and schedule, verify, and confirm appointments.
Clearly explain dental procedures, policies, and services to patients.
Present financial arrangements and policies to patients while maintaining professionalism and empathy.
Track and manage appointments, including cancellations, no-shows, and late arrivals, to ensure a smooth schedule flow.
What You'll Need to Succeed
High School Diploma or equivalent (Associate's degree preferred).
1-5 years of customer service, insurance, or dental experience preferred.
Familiarity with dental software, Microsoft Office, and a willingness to learn new programs.
Strong communication, organizational, and multitasking skills.
Why You'll Love Working With Us
Paid Time Off: Competitive PTO that grows with your career.
Comprehensive Benefits: Including 401(k).
Career Growth: Access to continuing education and development opportunities.
Dynamic Environment: Work in an exciting, inclusive atmosphere that values individuality and teamwork.
Equal Opportunity Employer
We celebrate diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other legally protected characteristic.
Ready to Make a Great First Impression?
Apply now and join a team that's redefining dental care for the better!
North American Dental Group-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from North American Dental Group, a dental support organization.
#NADG3
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Auto-ApplyMedical Receptionist
Front desk coordinator job in Bryan, OH
Medical Receptionist Job Type: Full-Time Schedule: Wednesday - Friday Hours: 7:45 am - 8:15 pm Work Location: Bryan Community Health Center About Us Health Partners of Western Ohio is an independent, non-profit and community-directed organization. We serve low-income areas and places without access to care. We're led by a volunteer Board of Directors. Most of our board members are also patients. Our Mission is to eliminate gaps in health outcomes for all members of our community by providing access to quality, affordable, preventive and primary health care. Join our Team! Are you a people-focused professional who enjoys being the friendly face and voice of an organization? We're looking for a Medical Receptionist who thrives in a fast-paced environment and takes pride in delivering excellent service to patients, visitors, and staff alike. In this vital front-desk role, you'll be the first point of contact for our health center - greeting patients, managing appointments, handling calls, and supporting daily office operations. If you're organized, detail-oriented, and passionate about making a positive impact in your community, we'd love to meet you. Join a team where your communication skills, multitasking abilities, and professionalism are valued - and where every day brings an opportunity to help others. Apply today and become part of a mission-driven organization that's improving lives through compassionate care. Compensation and Benefits Offered: • Starting pay $17.50 an hour - goes up based on experience • Paid Time Off (PTO) - Accrued per pay • Insurance (Medical, Dental, Vision, and Life) • Paid Holidays - 7 paid holidays • 403b Retirement with up to 8% match (starts at 3% and increases with time of service at HPWO) • Annual Reviews and Increases • Mileage Reimbursement - Work related travel • Employee Assistance Program • Referral Bonus - Earn more by expanding our team • Training Opportunities • Eligible to apply for the Emerging Leaders Program after 1 year of service Qualifications: HS Diploma or GED required Skills/Abilities: • Ability to attend to multiple tasks at the same time. • Ability to prioritize assignments and responsibilities to ensure compliance with established deadlines and protocols. • Effective oral and written communication skills. • Ability to work with persona from a wide diversity of social, ethnic, and economic backgrounds is necessary. Essential Functions and Basic Duties: • Greet patients, visitors and employees. • Receive calls and schedules appointments. • Answers/screens telephone calls and forwards to appropriate personnel. • Records phone messages and distributes appropriately. • Accurately enters patient information into the computer. • Assembles patient medical record. • Screens calls and visitors completely determine the nature of the visit or phone call and the urgency of the contact to ensure a timely, efficient, and appropriate response. • Takes and distributes detailed and accurate phone messages using the correct format to the appropriate staff member or area designated for phone messages. • Assists management in reaching personnel from other departments when needed for consultation and referral. Determines items that can be handled personally, those which should be brought to the attention of the supervisor and those which should be referred to other areas. • Ensures the equipment is functional and there is an adequate supply of all necessary forms stocked. • Assist patients with completing information forms, as needed. • Accurately document in patient medical/dental record as needed. • Accept patient payments and records payments accurately. • Copies income verification and enters information into Electronic Health Records. • Retrieves lab reports/patient records from other health care providers. • Accurately types and sends correspondence, memos, notices, and reports. • Sorts, files, and retrieves correspondence, records, and documents upon request. • Operates standard office machines and equipment. • Sorts/collates mail and printed materials/notices for distribution. • Cross trains in other areas of office procedures. • Make confirmation calls to patients for appointments. • Accurately codes all diagnose in Electronic Health Records based on completed encounter forms. • Collects and accurately input patient payments into practice management system. • Participates in the Quality Improvement Program and serves on other committees as assigned. • Travels when necessary to meet operational needs. • May supervise student employees in specified tasks. • Performs miscellaneous job-related duties as assigned. Work Environment: Work is primarily sedentary, demanding sitting, walking, lifting, and bending. Those physical movements and the degree of mobility, manual dexterity, and hand-eye coordination commonly associated with duties in an office setting will be performed repetitively. This also includes bending, twisting, reaching, lifting, pulling, pushing, and walking. The ability to distinguish letters and symbols and utilize telephones, computer terminals, fax machines, and copiers is required. The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Working under stressful conditions, as well as irregular hours, may be required.
Front Desk Administrator
Front desk coordinator job in Goshen, IN
We are looking for a Front Desk Administrator to join our team in South Bend, Granger, Goshen and Wakarusa, IN! If you are looking for an opportunity to be a part of a growing company and industry leader, Smile Doctors is the place for you. We operate the largest national network of orthodontic clinics with locations in more than 20 states. At Smile Doctors, we excel at providing exceptional patient care.
What We Offer
* Competitive pay with monthly bonus opportunity
* Medical, dental, vision and life insurance
* 401(k) Plan
* Short and long-term disability coverage
* 3 weeks paid time off in your first year + paid holidays
* Discounts on braces and clear aligners for you and your family members
What You'll Do
* Check-in and collect general information from patients assisting then with completing all necessary forms and documentation
* Schedule appointments and take payments for outstanding balances
* General admin tasks, such as photocopying, printing, scanning, sorting/filing/sending forms
* Assist in working reports
* Maintain a professional and clean reception area
* Assist in Local Store Marketing and community events
What You'll Need
* Minimum of High School diploma or equivalent required
* One year of administrative experience
* Bilingual a plus, but not required
This is the perfect opportunity to grow with an expanding organization! Apply today!
Medical Receptionist / Scheduler
Front desk coordinator job in Goshen, IN
Reports to the Practice Manager and works under the direction of the Clinical Supervisor, Office Supervisor and/or Office Coordinator. Under general supervision and according to established policies and procedures, performs various reception, clerical and patient care duties. Duties include greeting patients, answering the telephone, maintaining physicians' schedules, admitting and discharging patients, collecting payments, entering patient charges and compiling various reports. In addition, completes all processes related to the scheduling of surgical procedures including pre-operative testing, office visits and post-operative care. Ensures that world class service is provided at all times.
MISSION, VALUES and SERVICE GOALS
* MISSION: We deliver outstanding care, inspire health, and connect with heart.
* VALUES: Trust. Respect. Integrity. Compassion.
* SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Performs various reception and clerical duties in accordance with established policies and procedures by:
* Receiving and greeting patients and visitors in a professional, cheerful manner and providing all reasonable assistance. Checking patients in for their appointments.
* Answering the telephone and taking and relaying messages to clinical staff accurately.
* Scheduling patients with physician providers and maintaining appointments with physician(s) rotation.
* Obtaining demographic and insurance information from the patient and accurately entering the data into the practice management system.
* Ensuring that the patient data in the practice management system is accurate by verifying insurance information with patient at each visit and updating patient accounts as needed.
* Maintaining patient records, entering charges and posting services performed by the provider.
* Entering prescription refills into the electronic medical record and sending them to the appropriate clinical staff for approval.
* Scheduling medical testing, procedures, ancillary services and surgeries for patients.
* Providing patient with instructions on the prep for scheduled procedure or test and following up with written instructions when appropriate.
* Obtaining insurance pre-certification for patient procedures and ancillary tests or completing electronic medical record flow sheet and sending information to the appropriate person.
* Paging physician when necessary and sending information regarding call status and imaging assignments daily.
* When applicable, entering data into specialty computer programs such as Carelink and Cardionet; ensuring that orders are entered correctly, and monitors are sent to patients.
* Performing clerical duties including faxing, copying, typing notes and memos.
* Ordering office supplies and maintaining adequate inventory of supplies.
* Opening and sorting mail daily.
Performs basic patient care duties by:
* Assisting the physician if necessary.
* Escorting patients to exam room in a professional and courteous manner in the absence of clinical staff.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
* Participating in committees as requested.
* Enhancing professional growth and development through in-service meetings and educational programs as approved.
* Completing other job-related duties and projects as assigned.
Performs surgery and procedure scheduling duties according to established policies and procedures following provider instructions by:
* Preparing surgery schedules and ensuring that corrections, if necessary, are handled in a timely, efficient manner.
* Interpreting physician orders and scheduling procedures accordingly.
* Scheduling all surgery related appointments and testing.
* Providing instructions related to pre-operative, post-operative needs, appointments, medication adjustments and completing the associated documentation.
* Following multiple surgeon protocols for pending surgery cases.
* Tracking all clearances and testing results for provider approval prior to surgery date.
* Tracking all related imaging studies, importing imaging to PACS and pushing images to other facilities as needed for intra-operative viewing.
* Ensuring that all equipment (including special equipment) supplies and implant requests are handled according to departmental policies and procedures.
* Contacting vendors to cover surgical cases and updating them as changes occur
* Completing the surgical order process
* Organizing records for surgery and preparing surgery packet.
* Remaining knowledgeable and compliant with insurance carrier guidelines.
* Ensuring pre-certification guidelines have been met for diagnostic testing and surgical procedures.
* Ensuring medical necessity is documented by complying with scheduling criteria for all insurance carriers.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
* Attends and participates in department meetings and is accountable for all information shared.
* Completes mandatory education, annual competencies and department specific education within established timeframes.
* Completes annual employee health requirements within established timeframes.
* Maintains license/certification, registration in good standing throughout fiscal year.
* Direct patient care providers are required to maintain current BCLS (CPR), and other certifications as required by position/department.
* Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
* Adheres to regulatory agency requirements, survey process and compliance.
* Complies with established organization and department policies.
* Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
* Leverage innovation everywhere.
* Cultivate human talent.
* Embrace performance improvement.
* Build greatness through accountability.
* Use information to improve and advance.
* Communicate clearly and continuously.
Education and Experience
* The knowledge, skills and abilities as indicated below are acquired through the successful completion of a high school diploma or equivalent is preferred. Must be a minimum of 17 years of age. Previous related experience in a healthcare/clinical environment, admitting department, physician office practice or scheduling office is preferred. Knowledge of medical terminology and coding is preferred. The ability to speak and write Spanish is desired.
Knowledge & Skills
* Demonstrates high level of interpersonal skills necessary to consistently interact with visitors, clients, and staff members in a professional, courteous manner to project a positive image.
* Demonstrates good communication and telephone usage skills to effectively communicate both verbally and in writing to a variety of internal and external contacts.
* Requires knowledge of billing and office procedures and proficient typing and computer skills to complete tasks in an accurate and efficient manner.
* Demonstrates ability to work in a team environment with other clerical and clinical staff and with physicians.
* Requires analytical skills necessary to solve patient problems and interpret data.
* Requires an understanding of registration and pre-registration processes and the clinical requirements of various medical procedures.
* Requires a basic knowledge of medical terminology, CPT and ICD codes, which includes being able to identify LMRP procedures and check for medical necessity.
Working Conditions
* Works in a medical office environment.
* Flexible work hours.
Physical Demands
* Requires the physical ability and stamina to perform the essential functions of the position.
Patient Access Representative, ASC
Front desk coordinator job in Goshen, IN
Reporting to the ASC Manager, this position is responsible for accurately reviewing incoming orders, authorizations and determine if the information received is complete and aligns with procedure being scheduled. This position is responsible for accurately obtaining complete demographics, insurance, and financial information on all patients scheduled for outpatient services. This position is responsible for communicating with patients any financial responsibility related to the procedure. This position will assist with scheduling multiple appointment types for outpatient services with accuracy and timeliness.
Position Qualifications
Minimum Education: High school graduate or equivalent with current computer technology and knowledge of medical terminology, and medical billing terminology.
Preferred Education: Certification in medical terminology, anatomy or Medical Assistant certification, certification in Patient Access related area
Minimum Experience: 2 years of job-related experience in the healthcare industry.
Preferred Experience: 2+ years of job-related experience in a clinical healthcare position
Registration Specialist - 652
Front desk coordinator job in Wren, OH
DepartmentUCC/OH-WARREN - 507509Worker Sub TypeRegularWork Shift
Pay Grade
Job DescriptionRegistration Specialist performs registration duties including greeting and assisting patients in an efficient, professional manner. Education High School Diploma or equivalent preferred
Qualifications
• Must have strong skills in reading, writing, spelling, grammar, punctuation and mathematical calculations. • Must demonstrate strong interpersonal skills and ability to deal effectively with conflict situations. • Must be willing to travel to all Urgent Care Clinics. • The individual must demonstrate knowledge of the principles of growth and development over the life span, possess the ability to assess data reflective of the patient's status, and interpret the appropriate information needed in order to provide care for the age group of patients served.
FLSA Classification
Non-exempt
Physical Demands
6 A Customer ServiceBenefits
At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:
A Zero-Deductible Health Plan
Dental and vision insurance
Generous Paid Time Off
Tuition Assistance
Retirement Savings Match
A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
Membership to Healthy U: An Incentive-Based Wellness Program
Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.
To see the full scale of what we offer, visit valleyhealthbenefits.com.
Auto-ApplyFront Desk
Front desk coordinator job in Delphos, OH
Administrative Clerk duties and responsibilities
The responsibilities of an Administrative Clerk depend on the employer's operations. Employers can hire candidates for duties such as data entry and preparing and processing office documents. Here are examples of an Administrative Clerk's duties:
Answering customer questions, providing information, taking and processing orders and addressing complaints
Answering phone calls and calling customers and vendors to follow up on appointments and deliveries
Compiling, maintaining and updating company records
Managing office inventory and working with vendors to ensure the regular supply of office materials
Setting up appointments, scheduling meetings, distributing reports and managing the correspondence between the office and external bodies
Compiling and maintaining records of office business transactions
Training, onboarding and supervising junior clerks
Operating office equipment including printers, copiers, fax machines and multimedia instruments
Patient Care Coordinator
Front desk coordinator job in Warsaw, IN
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
* Answers and responds to telephone inquiries in a professional and timely manner
* Schedules appointments
* Gathers patients and insurance information
* Verifies and enters patient demographics into EMR ensuring all fields are complete
* Verifies vision and medical insurance information and enters EMR
* Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
* Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
* Prepare insurance claims and run reports to ensure all charges are billed and filed
* Print and prepare forms for patients visit
* Collects and documents all charges, co-pays, and payments into EMR
* Allocates balances to insurance as needed
* Always maintains a clean workspace
* Practices economy in the use of _me, equipment, and supplies
* Performs other duties as needed and as assigned by manager
* High school diploma or equivalent
* Basic computer literacy
* Strong organizational skills and attention to detail
* Strong communication skills (verbal and written)
* Must be able to maintain patient and practice confidentiality
* Bilingual is preferred
Benefits
* 401(k) with Match
* Medical/Dental/Life/STD/LTD
* Vision Service Plan
* Employee Vision Discount Program
* HSA/FSA
* PTO
* Paid Holidays
* Benefits applicable to full Time Employees only.
Physical Demands
* This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
Patient Care Coordinator-Bluffton, SC
Front desk coordinator job in Bluffton, IN
Elite Hearing Centers, part of AudioNova 80 Baylor Dr. Suite 111 Bluffton, SC 29910 Current pay: $19.00-20.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday 8:30am-5:00pm What We Offer: * 401K with a Company Match * Medical, Dental, Vision Coverage
* FREE hearing aids to all employees and discounts for qualified family members
* PTO and Holiday Time
* No Nights or Weekends!
* Legal Shield and Identity Theft Protection
* 1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing Care Coordinator, you will:
* Greet patients with a positive and professional attitude
* Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
* Collect patient intake forms and maintain patient files/notes
* Schedule/Confirm patient appointments
* Complete benefit checks and authorization for each patients' insurance
* Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
* Process repairs under the direct supervision of a licensed Hearing Care Professional
* Prepare bank deposits and submit daily reports to finance
* General sales knowledge for accessories and any patient support
* Process patient orders, receive all orders and verify pick up, input information into system
* Clean and maintain equipment and instruments
* Submit equipment and facility requests
* General office duties, including cleaning
* Manage inventory, order/monitor stock, and submit supply orders as needed
* Assist with event planning and logistics for at least 1 community outreach event per month
Education:
* High School Diploma or equivalent
* Associates degree, preferred
Industry/Product Knowledge Required:
* Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
* Professional verbal and written communication
* Strong relationship building skills with patients, physicians, clinical staff
* Experience with Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* EMR/EHR experience a plus
Work Experience:
* 2+ years in a health care environment is preferred
* Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
Patient Eligibility Coordinator
Front desk coordinator job in Fort Wayne, IN
Job DescriptionDescription:
At the intersection of healthcare and human compassion is the role of the Patient Eligibility Coordinator - a position dedicated not just to process, but to purpose.
We are currently seeking a committed individual to serve as a Patient Eligibility Coordinator, working directly within one of our partner hospital facilities. This is more than an administrative role; it is a hands-on opportunity to support patients at some of the most vulnerable moments in their lives. Many of the individuals you will meet are uninsured or underinsured, uncertain of how to access care, and overwhelmed by the complexities of our healthcare system. Your role will be to guide them with clarity, patience, and dignity through the process of obtaining coverage.
The Patient Eligibility Coordinator serves as a knowledgeable and trusted resource, helping patients understand their options and navigate enrollment in federal and state assistance programs such as Medicaid, Medicare, and ACA Marketplace plans. Each interaction you have can change the trajectory of someone's health journey.
Success in this role requires more than administrative skill - it calls for a deep sense of empathy, a commitment to service, and a genuine interest in making healthcare accessible to all. As part of your day-to-day, you will collaborate closely with hospital teams, including Patient Access and Case Management departments, to ensure patients receive timely and coordinated care. You will also need to remain informed and adaptable, as the landscape of government healthcare programs continues to evolve.
Key Responsibilities:
Assist patients in understanding and applying for appropriate healthcare coverage programs
Guide and support patients through the enrollment process for Medicaid, Medicare, and ACA Marketplace plans
Educate patients on their options and eligibility based on program requirements
Collaborate closely with hospital Patient Access and Case Management teams to ensure continuity of care
Stay informed of updates and changes in healthcare programs and policies
Maintain accurate documentation and follow all compliance protocols
Requirements:
Qualifications:
High school diploma or equivalent required; college coursework or degree in healthcare, social work, or a related field preferred
Strong desire to help underserved populations and patients facing social determinants of health
Excellent communication and interpersonal skills
Ability to work independently and collaboratively in a fast-paced hospital environment
Willingness to learn and adapt to evolving healthcare programs and policies
Preferred Experience:
Previous experience in healthcare eligibility, social work, patient advocacy, or hospital admissions
Bilingual skills a plus
Why Join Us?
Opportunity to make a meaningful impact in patients' lives
Training provided with opportunities for growth and development
Collaborative and mission-driven team environment
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Work Location: In person
Medical Receptionist
Front desk coordinator job in Bryan, OH
Job Type: Full-Time Schedule: Wednesday - Friday Hours: 7:45 am - 8:15 pm About Us Health Partners of Western Ohio is an independent, non-profit and community-directed organization. We serve low-income areas and places without access to care. We're led by a volunteer Board of Directors. Most of our board members are also patients. Our Mission is to eliminate gaps in health outcomes for all members of our community by providing access to quality, affordable, preventive and primary health care.
Join our Team!
Are you a people-focused professional who enjoys being the friendly face and voice of an organization? We're looking for a Medical Receptionist who thrives in a fast-paced environment and takes pride in delivering excellent service to patients, visitors, and staff alike.
In this vital front-desk role, you'll be the first point of contact for our health center - greeting patients, managing appointments, handling calls, and supporting daily office operations. If you're organized, detail-oriented, and passionate about making a positive impact in your community, we'd love to meet you.
Join a team where your communication skills, multitasking abilities, and professionalism are valued - and where every day brings an opportunity to help others. Apply today and become part of a mission-driven organization that's improving lives through compassionate care.
Compensation and Benefits Offered:
* Starting pay $17.50 an hour - goes up based on experience
* Paid Time Off (PTO) - Accrued per pay
* Insurance (Medical, Dental, Vision, and Life)
* Paid Holidays - 7 paid holidays
* 403b Retirement with up to 8% match (starts at 3% and increases with time of service at HPWO)
* Annual Reviews and Increases
* Mileage Reimbursement - Work related travel
* Employee Assistance Program
* Referral Bonus - Earn more by expanding our team
* Training Opportunities
* Eligible to apply for the Emerging Leaders Program after 1 year of service
Qualifications:
HS Diploma or GED required
Skills/Abilities:
* Ability to attend to multiple tasks at the same time.
* Ability to prioritize assignments and responsibilities to ensure compliance with established deadlines and protocols.
* Effective oral and written communication skills.
* Ability to work with persona from a wide diversity of social, ethnic, and economic backgrounds is necessary.
Essential Functions and Basic Duties:
* Greet patients, visitors and employees.
* Receive calls and schedules appointments.
* Answers/screens telephone calls and forwards to appropriate personnel.
* Records phone messages and distributes appropriately.
* Accurately enters patient information into the computer.
* Assembles patient medical record.
* Screens calls and visitors completely determine the nature of the visit or phone call and the urgency of the contact to ensure a timely, efficient, and appropriate response.
* Takes and distributes detailed and accurate phone messages using the correct format to the appropriate staff member or area designated for phone messages.
* Assists management in reaching personnel from other departments when needed for consultation and referral. Determines items that can be handled personally, those which should be brought to the attention of the supervisor and those which should be referred to other areas.
* Ensures the equipment is functional and there is an adequate supply of all necessary forms stocked.
* Assist patients with completing information forms, as needed.
* Accurately document in patient medical/dental record as needed.
* Accept patient payments and records payments accurately.
* Copies income verification and enters information into Electronic Health Records.
* Retrieves lab reports/patient records from other health care providers.
* Accurately types and sends correspondence, memos, notices, and reports.
* Sorts, files, and retrieves correspondence, records, and documents upon request.
* Operates standard office machines and equipment.
* Sorts/collates mail and printed materials/notices for distribution.
* Cross trains in other areas of office procedures.
* Make confirmation calls to patients for appointments.
* Accurately codes all diagnose in Electronic Health Records based on completed encounter forms.
* Collects and accurately input patient payments into practice management system.
* Participates in the Quality Improvement Program and serves on other committees as assigned.
* Travels when necessary to meet operational needs.
* May supervise student employees in specified tasks.
* Performs miscellaneous job-related duties as assigned.
Work Environment:
Work is primarily sedentary, demanding sitting, walking, lifting, and bending. Those physical movements and the degree of mobility, manual dexterity, and hand-eye coordination commonly associated with duties in an office setting will be performed repetitively. This also includes bending, twisting, reaching, lifting, pulling, pushing, and walking. The ability to distinguish letters and symbols and utilize telephones, computer terminals, fax machines, and copiers is required. The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Working under stressful conditions, as well as irregular hours, may be required.