Patient Experience Representative
Front desk coordinator job in Cutler Bay, FL
Banyan Health Systems has been serving Miami-Dade and Broward Counties since 1970. We provide quality, individualized care to each of our patients. Our system of integrated health services brings together specialized psychiatric care, primary care, pediatrics, geriatrics, and an extensive program of residential and outpatient substance abuse & behavioral health services under one umbrella. At Banyan Health Systems, we believe when individuals are healthy and strong, our communities are better for it.
We are currently looking for individuals who share our mission of integrating primary and behavioral health care while providing access to all individuals. We focus on providing quality and compassionate care in order to assist our patients in living their best life. We are dedicated to the endless pursuit of excellence and treat everyone with dignity, humanity, and respect.
If you share these beliefs and want to join us to make a difference, please take some time to read the post below.
REESPONSIBILITIES:
The Patient Experience Representative is responsible for providing support through our patient-centered approach to deliver integrated information and customer service while providing administrative and clerical support to the specific assigned department. The principal functions of the position identified shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position.
Essential Functions:
Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries to the proper party.
Performs general administrative duties as required: preparing letters, memoranda and reports answering telephone, preparing incident reports, photocopying, etc.
Works with the treatment team, facilitating interaction and communication between team members for the overall benefit of the person served.
Monitor scheduled appointments by calling the client in advance - Optimizes client' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Utilizes automated (or if unavailable, manually) computer software to schedule appointments, take messages for physician visits and services, and effectively communicates such information to the appropriate party per established protocols or rules of client.
Assist the physician or registered nurse in each assign clinic by organizing the schedule, preparing forms, calling clients, etc.
Education and/ or Experience:
High School Degree required / 1 to 2 years of Physician Practice Front Office and Medical Billing, or Hospital Registration or related experience preferred.
Ability to work on word processing/internet software is needed for this position.
Bilingual : English / Spanish
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Life insurance
Vision insurance
Work Location: In person
Medical Receptionist
Front desk coordinator job in Miami Beach, FL
TrufaMED Urgent Care is a premier healthcare provider located in Surfside, FL, offering elevated and personalized healthcare through urgent care, concierge medicine, and wellness services. Known for its spa-like environment and board-certified providers, TrufaMED blends hospitality with medical expertise to ensure discretion and comfort. Services range from in-home visits and IV therapy to lab testing and diagnostic panels, providing comprehensive and tailored care. TrufaMED prides itself on delivering the highest standard of care in a luxurious and patient-centered setting.
Role Description
This is a part-time, on-site role for a Medical Receptionist located in Surfside, FL. The Medical Receptionist will manage appointment scheduling, answer phones with excellent etiquette, perform general receptionist duties, and provide administrative support in the medical office. Day-to-day responsibilities will also include assisting with patient check-ins, maintaining records, and coordinating front desk operations to ensure a smooth and welcoming experience for patients.
Qualifications
Strong skills in Appointment Scheduling and managing front desk calendars
Proficiency in Phone Etiquette and effective communication skills
Experience with general Receptionist Duties, including welcoming and assisting patients
Knowledge of Medical Terminology and familiarity with healthcare processes
Background in working within a Medical Office setting or similar environments
Excellent organizational skills and attention to detail
Ability to maintain professionalism and discretion in a fast-paced setting
Proficiency with office and scheduling software is a plus
Bilingual skills in English and Spanish are a strong advantage
Work experience in healthcare
Front Desk Staff
Front desk coordinator job in Miami, FL
As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
Your Responsibilities:
Demonstrates excellent customer service, communication, and time management skills.
Monitors Emergency Response System.
Greets and directs Residents, guests, and invitees.
Monitors and controls Electronic Security Control Systems.
Responds to emergency situations in a timely and efficient manner.
Monitors and controls access to the building.
Maintains daily log, records, and forms.
Resolves and follows-up on all complaints/issues.
Maintains a safe and secure environment throughout the building/property(s).
May be assigned other duties by the on-site property manager.
Follows safety procedures and maintains a safe work environment.
Other duties as required.
Skills & Qualifications:
High school diploma or equivalency preferred.
College level courses in business or hospitality preferred.
Two (2) to three (3) years of business experience preferred.
Computer literacy: command of information system hardware/software is preferred.
Effective written and verbal communication skills.
Multiple language fluency is desirable.
Strong customer service, communication and interpersonal skills required.
Physical Requirements:
Ability to lift 30 - 50 lbs.
Work in an upright standing or sitting position for long periods of time.
Handle, finger, grasp and lift objects and packages.
Reach with hands and arms.
Communicate, receive, and exchange ideas and information by means of the spoken and written word.
Ability to quickly and easily navigate the property/building as required to meet the job functions
Complete all required forms.
Ability to work extended hours and weekends based on project requirements.
Ability to respond to emergencies in a timely manner.
Schedule:
Morning - 7am - 3pm
Afternoon - 3pm - 11pm
Overnight - 11pm - 7am
What We Offer:
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $16- $18 Hourly
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Front office
Front desk coordinator job in Boca Raton, FL
Path Medical is a chain of Chiropractic, Orthopedic and MRI Imaging offices with locations all throughout Florida. We are a growing company continuously searching for healthcare professionals with a passion for helping others. When you choose Path Medical as your career destination, you'll become part of a dynamic group who are committed to providing only the best care to individuals involved in personal injury. Our doctors and treatment team all share a dedication to health and wellness. Fully reinstating patients to health after an accident is our common goal. With various locations and growing, Path Medical is seeking individuals that have a desire to help others and work alongside other healthcare professionals in a fast-paced, rewarding environment.
As a member of our team, you'll help us fulfill our mission of enhancing patients' quality of life so they can achieve the highest possible level of independence and function. And, just as we add life to our patients' future years, we'll do the same for your career, offering you a great place to work and a great place to grow. We are currently seeking part time positive and energetic front office staff to join one of our busy clinics located in South Florida. The ideal candidates should have exceptionally strong customer service skills and a minimum 2 years of experience in a medical office.
Position Duties Include
Greeting patients as they walk in/checking them in and out of the system
Answering phone calls in a professional and pleasant manner
Transferring calls and taking messages accordingly
Entering patient information in the system
Assisting administrative and managerial staff with a variety of clerical duties as needed
Requirements
Must have experience in a high volume medical practice
Medical Front Desk Experience Required
Associates degree or equivalent combination of education and experience
Must be Bilingual (English/Spanish)
Pleasant and professional demeanor
Excellent phone etiquette
Knowledge of HIPAA laws and compliances
Ability to work full time hours, including some evenings and every other Saturday
Must have reliable transportation
Flexible schedule
Path Medical is an equal opportunity employer
P/T Front Desk Operations Coordinator
Front desk coordinator job in Miami, FL
Perform duties to provide administrative support to all functions within the Operations department including IT, Purchasing, Operations and Banking, working within the limits of standard or accepted practice. Your Responsibilities: * Provide administrative support to all members of the Operations department and Management. Assist with calls/voicemails, reroute calls to appropriate area, and arrange call backs.
* Handle all mailings and billings and process and track approved office supplies for all A/R offices.
* Compose letters and submit them to Management for signature and approval. Assist management in the preparation of presentations as necessary.
* Manage calendars, arrange meetings, and plan and set up conferences and events and prepare materials as necessary.
* Operations Help Desk support.
* Assist all members of the operations team (IT, Purchasing, Operations, Banking) in accomplishing their goals and objectives.
* Prepare reports, correspondence, presentations, and other communication materials.
* Conduct research, prepare reports and financial data.
* Attending staff meetings with operations team and staff to keep well informed, and to ensure follow-up on decisions or actions to be taken by staff.
* Provide administrative support and computer skills for special projects.
* Always conduct business with the highest standards of personal, professional, and ethical conduct.
* Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
* May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
* Ensure all safety precautions are followed while performing the work.
* Follow all policies and Standard Operating Procedures as instructed by Management.
* Perform any range of special projects, tasks and other related duties as assigned.
Skills & Qualifications:
* Associate degrees in business or related field from an accredited college or university, and two to three years of administrative experience; or equivalent combination of education and experience.
* Knowledge, Skills & Proficiencies
* Excellent customer service skills
* Strong verbal and written communication skills. Detail oriented and strong organizational and multi-tasking skills.
* Must have strong proficiency in Windows and Microsoft Office, including but not limited to Word, Excel, Power Point, Visio, and Outlook. Proficiency researching the Internet.
* Ability to work with sensitive or confidential information.
* Ability to meet deadlines and work well under pressure.
* Ability to work in a team environment as well as independently and be self-driven.
* Critical thinking, problem solving, judgment and decision-making abilities.
* Ability to work with sensitive information and maintain confidentiality.
Critical thinking, complex problem solving, judgment and decision making
Motivated self-starter.
Physical Requirements:
* This position works under usual office conditions.
* The employee is required to work at a personal computer as well as be on the phone for extended periods of time.
* Must be able to stand, sit, walk, and occasionally climb.
* The incumbent must be able to work extended and flexible hours and weekends as needed.
* Physical demands include the ability to lift up to 50 lbs.
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
* Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
* Travel Work may involve some driving/traveling to properties.
Schedule: Tue 0300 PM to 1100 PM / Thu & Fri 1100 PM to 0700 AM
Salary:
$18
What We Offer:
As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Front Desk Receptionist - Davie, FL
Front desk coordinator job in Davie, FL
Front Desk Receptionist - Part Time
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
The Joint Chiropractic is seeking a dedicated and motivated Front Desk Receptionist to join our growing team. This role focuses on delivering exceptional patient service in a fast-paced walk-in clinic environment, handling check ins and payments, and supporting the clinic team to ensure a smooth, welcoming, and efficient patient experience.
Key Responsibilities
Greet and engage patients, delivering a friendly and professional first impression.
Present and explain membership options, promotions, and service benefits to encourage conversions and renewals.
Process membership sales, upgrades, and payments accurately.
Track and report sales activity, patient visits, and conversion metrics.
Support clinic efficiency by managing patient flow and assisting the chiropractic team as needed.
Qualifications
Prior experience in sales, customer service, or a client-facing role preferred.
Strong communication and persuasion skills with a customer-first mindset.
Ability to work in a fast-paced, walk-in clinic environment.
Basic computer and payment processing skills.
Reliable, professional, and goal-oriented team player.
Schedule
This role requires availability Mondays from 9:30am to 7:00pm and Saturdays from 9:30am to 5:00pm with Occasional Travel.
Compensation and Benefits
Base Pay: $15.00 per hour
Bonus potential
2 day workweek: Mondays from 9:30am to 7:00pm and Saturdays from 9:30am to 5:00pm
Employee Discount on Chiropractic Healthcare
Lunch Breaks
Additional hours available if interested and flexible to work more than one location
Why Join Us
When you join The Joint, you're not just starting a new job, you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
Auto-ApplyFront Desk Coordinator
Front desk coordinator job in Miami, FL
Job DescriptionLet it Beat! Music Academy is a vibrant creative space where young artists and families come together through music. Were looking for a Front Desk Coordinator who enjoys being part of a warm, creative, and family-oriented communitywhere young musicians grow surrounded by families, mentors, and visiting top artists who collaborate and inspire, always within a respectful and professional environment.
Schedule:
Monday to Thursday: 2:00 pm 8:00 pm
Saturday: 9:30 am 2:30 pm
(Approximately 3035 hours per week)
Responsibilities:
Welcome and assist students, parents, and visitors with warmth and professionalism.
Manage class schedules, instructor coordination, and studio bookings.
Handle phone calls, emails, and in-person inquiries.
Support daily operations (payments, attendance tracking, event logistics).
Keep the front desk organized, friendly, and efficient.
Qualifications:
Fluent English and Spanish (both required).
Must have consistency attendance and reliability
Excellent communication and organizational skills.
Comfortable using technology and multitasking.
Friendly, proactive, and detail-oriented personality.
Enjoys working in a creative environment with kids and families.
Compensation: From $20/hour, depending on experience.
Start Date: Within the next two weeks.
If youre energetic, reliable, and love working in a positive and creative setting, wed love to meet you!
Front Desk Overnight
Front desk coordinator job in Hialeah, FL
Requirements
What you bring to the table:
6-12 months of experience in a customer service environment is preferred
Must be 18 years of age
Willing to become CPR/AED Certified (Training provided by Planet Fitness)
Basic computer proficiency
Ability to lift up to 50 pounds
Ability to walk and stand for prolonged periods of time
Ability to continuously talk in person or on the phone during shift
Will occasionally encounter cleaning chemicals during shift
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
Salary Description $14.00 Per Hour
Referral And Front Desk Coordinator
Front desk coordinator job in Davie, FL
Benefits:
Company parties
Competitive salary
Free food & snacks
Free uniforms
Paid time off
Training & development
Flexible schedule
Job Opportunity: Experienced Medical Referral Coordinator
We are seeking a highly skilled Medical Referral Coordinator with a minimum of 2 years experience in obtaining authorizations from various insurance carriers, including Humana, AvMed, UHC, NCH, Aetna, Ambetter, Cigna, and others. The ideal candidate is adept at navigating Availity, can multitask, demonstrates keen attention to detail, exceptional customer support skills, and is proficient across all types of devices and technologies. Our population is diverse, so we seek candidates that are bilingual in both Spanish and English. This is a part-time position (25 to 35-hours/wk); however, candidates with exceptional performance may advance to full-time hours (40-hrs).
Key Requirements:
Minimum 1 year front desk experience
Minimum 1 year customer support experience (preferably in the medical field)
Minimum 2 years of experience with insurance authorization requests
Proficiency with eClinicalWorks (eCW)
Bilingual in Spanish and English - Fluent in English is a MUST.
Strong multitasking abilities, with a high level of attention to detail
Good understanding of modern technology:
Uses technology effectively and ethically across different situations appropriately; and
Can work with digital tools and systems to improve efficiency and solve problems.
Registered/Certified Medical Assistant (highly preferred)
Knowledge/implementation of HIPAA compliance
Familiarity with cardiac devices and electrophysiology procedures is a plus.
Front Desk Duties:
Greet and interact well with patients
Check-in/Check-out patients
Confirm and make appointments
Collect co-pays, deductibles, and patient balances
Answer multi-line phone system
Helping patients with medical questions
Candidate should possess these qualities:
Work ethic:
Demonstrate consistency (e.g., showing up regularly, performing at the highest level repeatedly)
Initiative (taking action without being told)
Perseverance (pushing through challenges)
Demonstrate effective / professional communication skills while being polite and efficient with patients, providers, management, and office team
Detail oriented and well-organized
Exceptional work efficiency and independence
Able to multi-task
Fast learner
Team player
Knowledge of medical terminology
Knowledge of cardiac devices (preferred)
Proficient computer skills and working knowledge of Microsoft Excel (preferred)
If you are a dedicated and detail-oriented professional with the required experience, we'd love to hear from you! Apply today to join our team.
Please go to ******************************** and click the "apply" link in the footer to complete an employment application & submit your resume w/it. Compensation: $18.00 - $22.00 per hour
Who We Are Heart Rhythm Solutions (HRS) is the specialty practice of Awais K. Humayun, MD, FACC, FHRS. Dr. Humayun is a Cardiac Electrophysiologist with decades of experience in the study and treatment of rhythm disorders of the heart. Dr. Humayun and his HRS team oversee remote monitoring of cardiac implants / cardiovascular devices (e.g., pacemakers) from his Cardiac Device Clinic, located within the Heart Rhythm Solutions speciality practice.
Dr. Humayun is Board Certified by the American Board of Internal Medicine in Cardiac Electrophysiology and Cardiovascular Disease. A doctor of distinction, Dr. Humayun is a Fellow of the American College of Cardiology (FACC), as well as a Fellow of the Heart Rhythm Society (FHRS). FHRS exemplifies advanced training, certification, and commitment to the field of Electrophysiology.
Dr. Humayun was honored with the Compassionate Doctor Recognition Award in 2011, 2012, 2014, 2015, 2016, and the Patient's Choice Award in 2011, 2012, 2014, 2015, and 2017. In 2021, Dr. Humayun was honored with an award for his commitment to excellence by Medtronic for completing 3000 Cryoballoon (Cryoablation) Procedures.
Auto-ApplyPatient Service Center Site Coordinator/Lead Phlebotomist
Front desk coordinator job in Miami, FL
At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!
We are seeking a Patient Service Center (PSC) Site Coordinator to join our team. This position will be responsible for the coordination and oversight of activities of Patient Service Centers within an assigned area. The PSC Coordinator will work closely with the PSC staff, management, as well as the laboratory staff and clients to ensure optimal operation of the Patient Service Center. The position will also perform phlebotomy and specimen processing procedures at LabCorp Patient Service Centers under minimal supervision.
Work Schedule: Monday-Friday 7am-4:00pm, rotating Saturdays 7am-12pm
Work Location: 3100 SW 62nd Ave Miami, FL
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.
Job Responsibilities:
* Observe and report any performance, compliance or staffing related issues to supervisors
* Manage and monitor patient flow, wait times, inventory levels and information logs
* Monitor monthly productivity reports and report any deviations as necessary
* Address any customer service related issues in a prompt and respectful manner
* Promote team work, cohesiveness and effective communication among coworkers
* Perform blood collections by venipuncture and capillary techniques for all age groups
* Collect specimens for drug screens, paternity tests, alcohol tests etc.
* Perform data entry of patient information in an accurate and timely manner
* Process billing information and collect payments when required
* Prepare all collected specimens for testing and analysis
* Administrative and clerical duties as necessary
* Travel to additional sites when needed
Job Requirements:
* High school diploma or equivalent
* Minimum 1 year of experience as a phlebotomist
* Prior experience is a leadership position is a plus
* Phlebotomy certification from an accredited agency is preferred
* In depth knowledge of phlebotomy duties, responsibilities and techniques
* Proven track record in providing exceptional customer service
* Strong communication skills; both written and verbal
* Ability to work independently or in a team environment
* Comfortable working under minimal supervision
* Reliable transportation and clean driving record if applicable
* Flexibility to work overtime as needed
* Able to pass a standardized color blindness test
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Auto-ApplyFront Desk Coordinator I
Front desk coordinator job in Coral Gables, FL
Looking for a career that makes you smile? Zambrano Orthodontics is seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).
Performs various administrative duties.
Welcomes visitors to the practice and provides information about clinic features
Answers, screens, and routes incoming calls and takes messages as needed
Checks-in and collects general information from patients on their first visit
Verifies insurance information
Notifies clinicians of patient arrival and readiness
Makes appointments for returning patients as necessary
Prints/reprints appointment reminders and school/work excuses
May make changes to the patient schedule as necessary
Coordinates payment arrangements or account resolution
Receives, stores, and delivers shipments and mail
Takes payments and posts to account
Updates charts and patient information
Drives internal marketing initiatives and fosters participation from everyone
Your special skills:
We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in:
Ability to communicate effectively verbally and in writing
Ability to listen and understand information verbally and in writing
Prerequisites for success:
High School Diploma or equivalent required
One (1) year of administrative experience preferred
Bilingual a plus, but not required
The Perks:
In exchange for the dynamic contribution you'll bring to our team, we offer:
Competitive salary
Medical, dental, vision and life insurance
Short and long-term disability coverage
401(k) plan
2 weeks paid time off in your first year + paid holidays
Discounts on braces and clear aligners for you and your family members
Why Smile Doctors?
As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.
Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles.
This is the perfect opportunity to grow with an expanding organization! Apply today!
FRONT DESK
Front desk coordinator job in Miami, FL
Borinquen Medical Centers is based in Miami, Florida and is seeking to hire a full-time Front Desk Clerk to join our team. Under general supervision, the front desk clerk will be responsible to register and verify insurance of patients attending the clinic and ensuring that all policies and procedures are observed. Front Desk Clerks must assist with supporting planning, coordinating and fulfillment of the administrative activities of the department, including excellent customer service. Prepares forms, verifies insurance benefits, and explains financial requirements to patients.
TASKS AND RESPONSIBILITIES
Interviews in-coming patients for medical, psychiatric, and/or hospital care to obtain demographic information, authorizations for treatment, and related information and consent; Completes full registration including insurance and sliding scale updates when applicable.
Counsels patients and families regarding financial issues such as insurance, eligibility for assistance, sliding fee scales, verifies insurance coverage with insurance companies with and without the electronic medical system.
Confirms patient services needed, schedules appointments in electronic system while following provider appointment electronic orders when necessary.
Update meaningful-use and UDS check in requirements followed by input of charges into electronic medical record system; researches missing information and obtains signatures and release forms.
Leads, trains, and guides the activities of other clerks engaged in patient registration.
Requests updates in training and/or refresher courses from supervisor to maintain quality standard in skills pertinent to the position.
Provides assistance in the planning, coordination, and implementation of clerical, data entry, and operating procedures within the department; Provides general information; receives and directs visitors and/or patients; Schedules patient appointments for treatment.
Maintains bi-directional communication with patient services and communication center about all department and customer care issues or changes.
Directs patients requesting to be seen as a same day appointment to assigned clinical staff for evaluation of clinical needs.
Assists in education of patients about company policy and procedural changes when applicable.
May contact attending physicians regarding services required by patient, evaluations needed, and obtain relevant medical records.
Creates claims for each encounter when applicable to department maintaining communication with billing department and providers in reference to said claims as per approved work flow.
Supports supervisor and billing department in monitoring of missing slips and claims on hold when applicable to department.
Assist the supervisor as unusual problems arise; Support staff in assigned project based work.
REQUIREMENTS
High School Diploma, or equivalent registration and medical records experience.
Bilingual preferred.
Strong interpersonal skills.
Ability to interact effectively with consumers, administration, faculty, and staff; Handle the information with high level of confidentiality.
BENEFITS
Medical/Dental/Vision/Short Term Disability
Company paid long term disability
Life insurance
401K Plan
Standard Paid Holiday's
Vacation and Sick Time
Amazing Team & Atmosphere
Auto-ApplyFront Desk Receptionist - Bilingual English/ Spanish
Front desk coordinator job in Miami, FL
Job Description
About the Role Nation Security is seeking a Bilingual Front Desk Receptionist who is professional, organized, and customer-focused. The ideal candidate is fluent in both English and Spanish, able to multitask efficiently, and thrives in a fast-paced, dynamic environment. This position is perfect for someone who enjoys working with people, learns quickly, and takes pride in providing exceptional service.
Key Responsibilities
Greet and assist visitors, employees, and clients with professionalism and a positive attitude
Answer and direct phone calls promptly in both English and Spanish
Manage visitor sign-in and follow building security protocols
Maintain a clean, organized, and welcoming front desk area
Assist with administrative duties such as data entry, filing, and scheduling
Assist with onboarding process and data entry
Perform other related duties as assigned to ensure efficient office operations
Requirements
Fluent in English and Spanish (required)
High school diploma or GED required; additional administrative training a plus
Previous experience as a receptionist or in a customer service role preferred
Excellent communication and interpersonal skills
Strong organizational abilities and attention to detail
Proficient in Microsoft Office and Google Workspace
Ability to multitask and remain calm under pressure in a fast-paced environment
Quick learner with a proactive and adaptable attitude
Professional appearance and demeanor
Benefits
Why Join Nation Security
Opportunities for professional growth and advancement
Supportive, team-oriented work environment
Competitive pay and on-the-job training
If you're dependable, bilingual in both English and Spanish, and ready to contribute to a professional and energetic workplace, we'd love to hear from you! Apply today!
Front Desk Receptionist
Front desk coordinator job in Miami, FL
Front Desk Receptionist SUPERVISOR: Customer Service Supervisor STATUS: Non-Exempt duties include a wide range of activities related to providing clerical support to operational and administrative areas. SUPERVISION RECEIVED AND EXERCISED:
Operates
under the direct general supervision of a Supervisor; the Front Desk
Receptionist exercises no supervision over other employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The
below statements are intended to describe the general nature and scope of work
being performed by this position. This is not a complete listing of all
responsibilities, duties and/or skills required. Other duties may be assigned.
* Ensure documents are accurately filed
* Open, sort and route incoming mail;
Prepare outgoing mail
* Perform variety of administrative and
clerical support
* Answer telephone, screen and direct
calls
* Operate office machines including
scanners, copiers and fax machines
* Assist operational teams with
administrative needs
* Assist clients and customers at the
front desk
* May perform daily opening and closing
procedures of the front lobby.
* Perform data entry into
SharePoint, and PHA business system
* Provide excellent customer service
to participants, landlords, co-workers, clients and vendors
* Obtain certification in Housing Choice
Voucher Basics within 120 days of employment
* Ensure regular attendance and
punctuality
* Perform other duties as assigned
DESIRED
QUALIFICATIONS:
High School
Diploma; Education equivalent to a two-year degree from a regionally accredited
institution in Public Administration, Social Science or a closely related
field preferred; Alternatively, a minimum of two years of
progressively responsible work experience for a public agency, or related work
in the social service or community service.
Must be able
to communicate effectively both orally and in writing; and possess strong
computer and organizational skills required to prioritize tasks and demands and
consistently to deliver work product on time.
Front Desk Receptionist
Front desk coordinator job in Miami, FL
Riverchase Dermatology is Florida's largest and leading premier medical, surgical, and cosmetic dermatology practices. We take pride in delivering the most exceptional patient experience and care. Medical Receptionists are the first point of administrative contact for patients in the office; performing a variety of basic office functions such as greeting, scheduling and checking patients in and out for their appointments.
Essential Functions
* Adheres to the Water's Edge Mission Statement, Credo and Service Goals, and Values providing exceptional customer service at all times.
* Greets and welcomes patients as they arrive for their appointments.
* Registers new patients and updates existing patient demographics by ensuring the collection of all necessary documentation for treatment and accurately collects and applies payments of services and products.
* Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette; directs calls as necessary.
* Facilitates patient flow by notifying the clinical staff of patient arrival, being aware of delays, and communicating such with patients and clinical staff, checking patients in and out for their appointments.
* Keeps office supplies adequately stocked by anticipating inventory needs and monitoring office equipment.
* Learns new products and maintains an accurate inventory of all items.
* Ensures a positive experience for each patient through excellent customer service practices.
* Verifies patient health benefits with approved health care companies.
* Sends out and receives medical records and referrals for patient care.
* Keeps reception area clean and organized.
* Works in a team environment to accomplish common tasks in a collegial manner.
Company benefits include:
* Competitive pay
* 401(k)
* Dental insurance
* Health insurance
* Life insurance
* Vision insurance
* Generous paid time off
* Ancillary benefits
* Employee discounts on services and products
Shift:
Full Time position.
Monday- Friday Day shift.
Medical Front Desk Receptionist
Front desk coordinator job in Deerfield Beach, FL
Responsibilities:
Greeting Patients: Welcoming patients and visitors in person or by phone
Scheduling: Scheduling appointments, confirming appointments, and rescheduling cancellations
Verifying: Verifying patient insurance information and demographics, and registering patient accounts
Collecting: Collecting copays and past due balances, and providing receipts for payments
Maintaining: Maintaining patient records and accounts, and ensuring the cleanliness of the front office
Answering: Answering questions and referring inquiries
Assisting: Assisting patients with filling out insurance forms and other records
Notifying: Notifying providers of patient arrivals and late arrivals
Using technology: Using practice management software, patient portals, and other technology to manage scheduling and interact with patients
Medical Front Desk Receptionist
Front desk coordinator job in Boca Raton, FL
Join Our Team as a Front Desk Specialist - Make a Meaningful Impact in Patient Care!
Are you passionate about delivering exceptional care to patients and seeking a collaborative, supportive work environment? If so, this is the perfect opportunity for you!
Our well-established concierge internal medicine practice is currently looking for a full-time Front Desk Specialist to join our dedicated team. In this vital role, you will contribute primarily to front office functions (while helping our team in the back office as needed), ensuring seamless day-to-day operations.
We are seeking a dependable, team-oriented individual who thrives in a fast-paced environment and possesses excellent multitasking abilities. This is an excellent opportunity to be part of a respected and compassionate healthcare team. Applicants must be a team player and have the ability to multi-task. Providing outstanding customer service is of utmost importance for our Front Desk Specialist.
The Front Desk Specialist will be responsible for:
greeting patients
check-in/check-out
scheduling appointments
taking co-pays
answering phones and taking messages
managing referrals
entering demographics
insurance verification and pre-authorization
other general office duties as required
Applicants must have:
Prior medical office experience, preferred
Proficient computer skills Microsoft Office and EMR Experience
Strong communication skills
Outgoing and friendly personality
Schedule: Monday Friday, 830 a.m. to 430 p.m.
Benefits: Medical and Vision Insurance; Paid Time Off
Compensation: $17 - $21 per hour depending upon experience
If you have a positive, can-do attitude and are excited to contribute to a growing practice, we encourage you to apply!
Medical Scheduler / Front Desk Receptionist
Front desk coordinator job in Hollywood, FL
Job Description
Come join our spectacular Patient Experience team !
We look to hire courteous, professional, patient and well mannered team players.
Job Types: Full-time or Part-Time, Front Desk, Back Office/Central Scheduling
No experience? It is ok - we will train you !
Ideal Candidate:
-- Prior experience in a medical office
-- Experience with high volume calls.
-- Excellent phone etiquette, customer service skills and computer skills.
-- Excellent verbal and written communication.
-- Bilingual
-- General knowledge of medical insurance and terminology
Duties to include, but not limited to :
- Answer incoming calls
- Schedule appointments
- Convey patient financial information
- Greet patients & visitors
- Scan & upload chart documents
- Collect patient financial responsibly from patients prior to their exams.
Feel free to apply in confidence.
*** Training for position will commence in Cooper City Florida *** Upon graduation from training candidate may be assigned to one of our other locations in Broward County based on needs and availability ***
Learn more about us : **************
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Medical Front Desk
Front desk coordinator job in Sunrise, FL
Job Description
**Job Title: Medical Front Desk Receptionist**
**Job Type:** Full-time **Reports To:** Office Manager
The Medical Front Desk Receptionist is the first point of contact for patients in our healthcare facility. This role is essential in creating a welcoming environment and ensuring a smooth patient experience. The ideal candidate will possess excellent communication skills, strong organizational abilities, and a commitment to providing outstanding patient care.
**Key Responsibilities:**
- **Patient Interaction:** Greet patients and visitors warmly, providing a welcoming atmosphere. Respond to inquiries and assist with scheduling appointments and follow-ups.
- **Patient Registration:** Collect and verify patient information, including insurance details, and assist with completing necessary paperwork and forms.
- **Appointment Management:** Schedule patient appointments, manage the provider's calendar, and ensure optimal patient flow. Confirm upcoming appointments and notify patients of any changes.
- **Communication:** Answer phone calls in a courteous manner, redirect calls as needed, and handle patient concerns or inquiries effectively.
- **Record Keeping:** Maintain accurate and up-to-date patient records, ensuring all information is entered into the electronic health record (EHR) system securely and efficiently.
- **Insurance Verification:** Verify patient insurance eligibility and benefits for personal injury patients.
- **Billing Coordination:** Assist with billing inquiries and direct patients to the billing department for further questions or issues.
- **Office Operations:** Perform general administrative tasks, including filing, faxing, and managing office supplies. Ensure the front desk and waiting area are clean and organized.
- **Collaboration:** Work closely with healthcare providers and other staff members to coordinate patient care and ensure an efficient office workflow.
**Qualifications:**
- High school diploma or equivalent; additional certification in medical administration or related field is a plus.
- Proven experience as a medical receptionist or in a similar role within a healthcare setting.
- Strong knowledge of medical terminology and familiarity with insurance processes is an advantage.
- Proficient in using office equipment and various software applications, including electronic health records (EHR).
- Excellent verbal and written communication skills.
- Strong organizational skills and the ability to multi-task in a busy environment.
- Bilingual
**Working Conditions:**
- Fast-paced medical office environment.
- May require occasional overtime, especially during peak hours.
COR Medical Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Front Desk Receptionist
Front desk coordinator job in Aventura, FL
This is full-time Monday to Friday 8:30 am to 6pm, with additional weekends required as needed in Aventura, FL.
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