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Front Desk Coordinator Jobs in Granite City, IL

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  • Law Firm Receptionist

    Beacon Hill 3.9company rating

    Front Desk Coordinator Job 9 miles from Granite City

    Are you an outgoing, polished professional who loves creating a welcoming environment? Our well-respected defense firm is looking for a Law Firm Receptionist to be the face of our office and provide exceptional service to both clients and colleagues. Why Join Us? We pride ourselves on fostering a professional yet friendly work culture where teamwork, respect, and excellence drive everything we do. You'll be part of a supportive, collaborative environment where your contributions are valued, and your growth is encouraged. Key Responsibilities: Warmly greet clients and visitors, ensuring they feel comfortable and welcomed. Schedule and coordinate conference rooms for meetings. Occasionally assist with handling phone calls and directing inquiries. Maintain a professional and polished front desk area. Provide administrative support as needed to keep operations running smoothly. What We're Looking For: A friendly, outgoing personality with a genuine desire to help others. Professionalism-someone who understands the importance of first impressions. Strong organizational skills and attention to detail. Ability to multitask in a fast-paced environment. Join a firm that values professionalism without compromising on camaraderie and culture. If you're looking for a role where you can make a real impact while working in an engaging and supportive office, we'd love to meet you! Apply today! Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* We look forward to working with you. Beacon Hill. Employing the Future (TM)
    $25k-31k yearly est. 4d ago
  • Front Desk/Receptionist

    Budrovich Companies

    Front Desk Coordinator Job 9 miles from Granite City

    At Budrovich, we pride ourselves on our dedication to delivering top-quality projects and maintaining long term relationships with our clients. Do you enjoy working in a team environment? Are you one who likes challenges? Do you like a fast-paced friendly environment along with strong attention to detail? With a proven track record of delivering high quality projects on time and within budget, we take pride in our commitment to excellence. As we continue to grow, we are seeking a dedicated Front Desk-Receptionist to join our Administrative Team and contribute to our continued success. Founded in 1945, Budrovich is a diversified contracting company that is known for superior service through a commitment to safety, excellence and teamwork while earning the mutual respect of our customers, employees, and the community. If you are a friendly, outgoing, multi-tasking individual looking for an opportunity to grow, we have the opportunity for you! Position Description This individual will possess a welcoming atmosphere for everyone that enters or calls into our company. They will greet guests, clients, or vendors with positive and exceptional customer service. You will handle various administrative tasks, manage incoming inquiries, and ensure smooth operations of the front desk area. Your strong communication and organizational skills will contribute to creating a welcoming and efficient environment for staff, clients, or guests. Key areas of responsibilities: · Welcoming guests or visitors as they arrive, providing them with any necessary information, and directing them to the appropriate person or department. · Handling incoming calls, taking messages, and directing calls to the appropriate staff member or department. · Sorting incoming mail, packages, and deliveries and distributing them to the appropriate recipients.; Process outgoing mail · Assisting with various administrative tasks such as filing, copying, data entry and maintaining office supplies. o Order office supplies, business cards, stationery, forms, etc. · Maintaining the reception area: keeping the reception area clean, organized, and presentable for visitors · Maintain the company phone list. · Maintaining the Switchvox phone system- voice mail, extensions, additional lines and phones · Assist with various departments request with administrative tasks and duties. · Record loan payments and enter in Vista. · Notarize and send AR lien waivers. · Process credit card payments, as needed. · Enter and record BITF payments. · Scan and record daily AR check payments. · Process prevailing wage reporting. · Process daily cash transactions. · Prepare Line of Credit balance report. · Additional duties as assigned. Experience and Education · High School Diploma, or equivalence · 1+ years of relevant experience · Proficient in using MS Office Suite and other office software and tools · Effective oral and written communication skills Candidates with contracting experience are preferred. Salary range is commensurate with experience. Please submit a cover letter with a resume when applying to ********************* Budrovich Companies is an equal opportunity employer, including disability/veterans. We encourage applications from candidates of all backgrounds and experiences.
    $25k-32k yearly est. 8d ago
  • Legal Coordinator

    Polarity 3.9company rating

    Front Desk Coordinator Job 9 miles from Granite City

    Polarity is a diversified global media company with a mission to bring authentic content to a diverse global audience. With broad operations in animation, live action, publishing and general media, Polarity has established itself as an impactful force in the entertainment industry. As a media company, we are focused on investing in, producing, and distributing new content to the global marketplace. We are looking for a full-time Legal Coordinator to play a fundamental support role in the operations of the Legal Department through problem solving, project management, risk reduction, and process execution. The ideal candidate will be a hard-working, reliable individual able to undertake a variety of legal administrative tasks in entertainment and publishing. The position will lead and support our Legal Department's efforts to drive efficiencies and streamline performance. This position reports to the Chief Legal Officer and works under the supervision of both the Chief Legal Officer and the Legal Operations Manager. Experience in publishing, operations, and entertainment is a plus. Key Responsibilities: 1. Administrative support a. Provide general administrative support to the legal team and Legal Operations Manager, including: i. Scheduling meetings, and managing calendars; ii. Organizing and facilitating legal documents for signature; iii. Assist with drafting and reviewing contracts, legal correspondence, and legal reports; iv. Act as a point of contact for legal inquiries, ensuring timely and accurate responses; and v. Facilitate communication between internal and external teams, including law firms, and talent representatives, to improve workflow coordination. 2. Process Coordination a. Support Legal Operations Manager to maintain legal department processes, including contract management, legal requests, legal document storage, and contract expiration tracking & deal compliance. b. Assist with the organization and documentation of standard legal operating procedures. 3. Legal Project Support a. Coordinate and support legal team with legal projects, track progress, timelines and deliverables. b. Collaborate with various internal departments (finance, HR, creative teams) to ensure legal projects meet organizational objectives. 4. Legal Systems & Technology a. Maintain legal platforms (i.e. rights management, project management, and document management systems.) i. Assist with entering contracts into rights management system, arrange for signature, track execution. ii. Maintain contract/deal entry to account for amendments, extensions, etc. iii. Conduct and complete data entry projects, report generation, and maintenance of legal databases and systems. 5. Compliance & Legal Tracking a. Assist in ensuring legal compliance by maintaining records, contracts, and other legal documentation b. Help maintain compliance with entertainment guilds, unions, publishing and entertainment rights organizations. c. Assist with the tracking and collection of chain of title and conditions precedent documentation to ensure rights are properly secured before production, publication or distribution. d. Track legal department KPIs and assist with generating reports and analytics. Minimum Requirements: Five years of contract and intellectual property rights management experience. 3 years legal operations or business affairs role, preferably in entertainment, media or publishing. 4-year degree and/or Legal Assistant experience. Excellent verbal, written communication, and interpersonal skills. Experience in Asana, Rightsline, Salesforce, Airtable, contract and project management software a plus. Ability to effectively present information in one-on-one and group situations to key stakeholders, executives, external partners, and other employees of the organization.
    $28k-42k yearly est. 5d ago
  • Practice Coordinator

    Teamhealth 4.7company rating

    Front Desk Coordinator Job 27 miles from Granite City

    TeamHealth has been named among the "150 Top Places to Work in Healthcare" by Becker's Hospital Review, has been ranked "The World's Most Admired Companies" by Fortune Magazine three years running, and has been named one of America's 100 Most Trustworthy Companies by Forbes Magazine in past years. An established healthcare organization, TeamHealth is physician-led and patient-focused. We continue to grow across the U.S., from our Clinicians to our Corporate Employees, and we want you to join us. This position is full-time and onsite at Barnes-Jewish St. Peters Hospital. POSITION OVERVIEW: The Practice Coordinator is responsible for administrative and operationally supporting and maintaining the practice. Keep the T.H. Hospital Medicine (THHM) Facility Medical Director, VP of Client Service, Regional Medical Director, and T.H. H.M. provider staff, and work with hospital administration to meet all needs. Operationally, by accurately identifying and accounting for each patient seen in the hospital by the hospitalist physicians. The Practice Coordinator is responsible for obtaining, reconciling, and forwarding all required documents of each in-patient medical record to the designated Billing Center. Upon preparing each batch, the Practice Coordinator will maintain accurate data to report the number of records sent and specific key measures from those visits. Additionally, they will work with the facility to gather critical facility metric data for dashboards. The individual in this position must perform to productivity standards and meet target goals outlined by the Practice Coordinator Supervisor. ESSENTIAL RESPONSIBILITIES: 1. The Practice Coordinator is responsible for carrying out duties as directed by TeamHealth. 2. The Practice Coordinator shall communicate regularly with the designated TeamHealth Supervisor. 3. The Practice Coordinator will follow and maintain patient confidentiality appropriately with HIPAA compliance standards at all times. 4. Will access hospital information systems or work with facility staff to procure patient demographic and insurance data to ensure correct billing information and updates are sent to the billing center. 5. Coordinate completion of all physician clinical documentation and proactively work with the medical director to ensure complete documentation and signatures. 6. Alert the Supervisor and seek assistance from TeamHealth when an activity or process change at the facility changes or deviates from the current process. 7. Achieve and maintain individual target goals for the facility as the Supervisor designated. 8. Maintain professional appearance and performance at all times. ADMINISTRATIVE RESPONSIBILITIES: 1. Support Facility Medical Director, VP of Client Services, Regional Medical Director, and T.H. H.M. provider staff. 2. Monthly T.H. H.M. administration meeting - meeting scheduling, agenda preparation, and minutes. 3. Monthly provider meeting - meeting scheduling, agenda preparation, and minutes. 4. Facilitate provider scheduling changes and notifications. 5. Monthly collection and tracking of critical data for dashboards. 6. Completion of dashboards for electronic interfaces. 7. Message and mail distribution. 8. Miscellaneous duties or tasks assigned by leadership (i.e., brochure distribution, marketing, Call Back Program, PCP Notification Program, etc.). OPERATIONAL RESPONSIBILITIES: 1. The Practice Coordinator shall obtain a copy of the in-patient records for each patient upon discharge. 2. The Practice Coordinator shall ensure that each medical record contains the following items before batching. a.Physician chart, including H&P and Discharge Summary, all daily progress notes, etc. b.Hospital face sheet to include patient demographic information c.Insurance information (copy of the insurance card when available) d.Physician Orders e.Code Sheets (if applicable) The batch is assembled with all complete records reconciled to the discharge report. 3. The Practice Coordinator shall ship work to the designated Billing Operations Center (BOC) and is responsible for maintaining the supplies necessary to accomplish this task. 4. The Practice Coordinator shall communicate with their T.H. H.M. Supervisor and T.H. H.M. physicians when records are identified as incomplete. Suppose the record still needs to be completed within the acceptable time frame. In that case, you will be notified to your TH HM Director, Facility Medical Director, Vice President of Client Services, and Regional Medical Director as needed. 5. The Practice Coordinator must promptly identify and retrieve all missing or incomplete records. 6. The Practice Coordinator will assume tasks, duties, and responsibilities as assigned by the Supervisor or designated TeamHealth HM staff. 7. The Practice Coordinator shall develop and maintain a positive working relationship with hospital staff. 8. The Practice Coordinator shall work the number of assigned hours per week and complete the timesheet weekly. Kronos may be used as the preferred method of reporting time and should be used instead of the manual paper time sheet. JOB QUALIFICATIONS: General knowledge of the medical record process, with at least one year of experience in a hospital or physician office setting and an understanding of patient registration and medical documents, is preferred. Clerical and reconciliation experience and the ability to maintain record-keeping are also preferred. 1. B.A. or equivalent job experience is preferred 2. Excellent communication skills 3. Excellent organizational skills 4. Ability to develop and maintain positive working relationships 5. Ability to work independently with speed and accuracy 6. Detailed-oriented with efficient time management abilities 7. Excel and Word proficient Cooperative, cheerful, courteous, professional behavior and conduct are essential functions of every position. All employees must be able to work with others beyond giving and receiving instructions. This includes getting along with coworkers, peers, and management without exhibiting behavior extremes. Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others, and responding appropriately to job performance feedback from the Supervisor. Additionally, the information in this job description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position. ***************************************************************
    $31k-43k yearly est. 17d ago
  • Medical Secretary III - Gastroenterology

    Washington University In St. Louis 4.2company rating

    Front Desk Coordinator Job 9 miles from Granite City

    Scheduled Hours 40 Position works either remotely or in an area with no patient contact and performs advanced secretarial duties, such as typing medical dictation requiring substantial use of medical terminology and maintains physician's schedules. Job Description Primary Duties & Responsibilities: * Transcribes medical documents, such as physician's letters, correspondence, nurse's notes and manuscripts; if order entry in the electronic medical record is part of the job function, completes requisitions/orders per Washington University guidelines. * Maintains physician's daily appointment schedule and calendar, schedules meetings, arranges conference calls, reserves catering services, makes travel arrangements and completes travel expense reports. * Schedules appointments and procedures for patients. * Prepares patient charts, including delivering workups. * Greets visitors, answers telephone, takes messages and screens patient inquiries, providing information according to departmental procedures and policies. * Serves as a liaison between patients, physicians and staff, providing routine information to patient inquiries. * Assists administrative/clinical staff during peak times, vacations/illnesses. * Assists with retrieval and delivery of reports, films, etc. * Other duties as assigned. Working Conditions: * Normal office environment. Physical Effort * Typically sitting at desk or table. Equipment * Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications: No specific certification is required for this position. Work Experience: Medical Office Setting (3 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles. Preferred Qualifications Education: Associate degree Certifications: No additional certification beyond what is stated in the Required Qualifications section. Work Experience: No additional work experience beyond what is stated in the Required Qualifications section. Skills: Communication, Decision Making, Medical Terminology, Microsoft Office, Software Packages, Working Independently Grade G07-H Salary Range $19.29 - $29.91 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email **************************** or call the dedicated accommodation inquiry number at ************ and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal * Up to 22 days of vacation, 10 recognized holidays, and sick time. * Competitive health insurance packages with priority appointments and lower copays/coinsurance. * Take advantage of our free Metro transit U-Pass for eligible employees. * WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness * Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family * We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. * WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: ****************************** EEO/AA Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Diversity Statement Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
    $19.3-29.9 hourly 27d ago
  • Central Access Representative

    Chestnut Health Systems 4.2company rating

    Front Desk Coordinator Job In Granite City, IL

    Join Chestnut Health Systems as a Central Access Representative and become a crucial part of our team dedicated to facilitating access to mental health and substance use services. Based in Granite City and operating Monday through Friday from 10am to 7pm, this role offers a rewarding opportunity to positively impact individuals in need. We are seeking candidates with exceptional communication skills, a compassionate demeanor, and the ability to handle a high volume of calls effectively. If you are passionate about helping others and thrive in a dynamic environment, we encourage you to apply! Responsibilities Answer incoming calls promptly and professionally, utilizing trauma-informed care principles to provide support and assistance to individuals seeking services. Screen consumers in person and over the phone to gather demographic information and complete registrations in the electronic health record system. Conduct clinical screenings to determine appropriate services and document findings accurately and timely. Schedule appointments and make referrals based on screening results, ensuring clear communication with consumers regarding appointment details. Verify insurance coverage and document information according to established procedures. Maintain a high standard of customer service, demonstrating empathy and professionalism in all interactions. Participate in data gathering and quality improvement activities as assigned. Attend meetings and training sessions, providing support to team members as needed. Promote a trauma-informed, recovery-oriented approach in all communications with consumers and stakeholders. Maintain confidentiality of organizational information and consumer data. Perform additional duties as assigned by supervisor. Qualifications We are looking for candidates who possess a minimum of a high school diploma and be at least 21 years of age. Excellent telephone skills are required, along with the ability to communicate effectively with various stakeholders. Candidates must demonstrate effective problem-solving skills, the ability to handle conflict-related or emotional situations calmly, and proficiency in keyboarding and data entry. Experience working in the areas of admissions, scheduling or screening potential intakes for services preferred. General knowledge of standard office procedures and equipment is essential for success in this role. Are you intrigued by this job but don't meet every single requirement? Chestnut is committed to building a diverse and inclusive workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! We'd love to explore the possibilities with you. Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut's research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference. EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $15.00 - $16.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!
    $15-16 hourly 60d+ ago
  • Front Desk Coordinator - St. Louis, MO

    The Joint Chiropractic 4.4company rating

    Front Desk Coordinator Job 9 miles from Granite City

    Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Competitive Pay: $15-$22/hr + BONUS Full time opportunity: 30 - 40 hrs/week What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchise
    $15-22 hourly 60d+ ago
  • Medical Office Receptionist

    Midwest 4.3company rating

    Front Desk Coordinator Job 25 miles from Granite City

    Full-time Description Are you a caring and enthusiastic person looking for a fulfilling healthcare career? Pepose Vision Institute is a fun, fast-paced, lively surgeon's office. We work hard to ensure our patients have the latest treatment options. Our commitment is to provide the highest quality of comprehensive eye care! We seek a Medical Office Receptionist with some billing/RCM experience to join our dynamic team. This is a full-time, Monday - Friday day shift position with No Weekends and No Holidays! Understand the importance of a work-life balance, we want our team members to thrive personally and professionally. In addition to a rewarding career, we offer a comprehensive wellness package that includes exciting benefits such as: Excellent health insurance benefits Generous 401k matching program Paid time off Paid holidays Free counseling and support services Employee Perk Package and so much more... Some of the duties/responsibilities include: Answering all incoming phone calls, properly triaging and message taking. Interactions with patients to verify demographic and health insurance information. Data entry and updates of patients' information into our Electronic Health Record system. Obtaining patient's payment for exams/procedures. Prepping paperwork, mailings, and clerical duties. Scheduling appointments and managing the office schedule. Other administrative duties as assigned by management. Requirements The successful candidate will have: Strong Hospitality and patient care skills Strong communications skills Be able to multitask with a strong attention to details Be a Team player and work well with others Previous Medical Field experience preferred, but not required Previous Billing/RCM experience is a plus If you are seeking new adventures in patient care and are passionate about going above and beyond to ensure all patients are given the best patient experience, then we want to hear from you... Please Apply! #INDHP
    $25k-31k yearly est. 60d+ ago
  • Medical Receptionist - PRN/On-Call - Glen Carbon, IL

    Dermatology Practice Management

    Front Desk Coordinator Job 8 miles from Granite City

    The chosen candidate will be responsible for providing all around support to the clinic and patients in the following capacities: Patient focus: Welcomes patients into the clinic in a warm and friendly manner Checks-in patients as they arrive for their appointment Provides a clean and organized waiting area Assists with helping patients select appropriate skin retail products Optimizes patient satisfaction Enters patient information and billing information into electronic database Protects patients and employees by adhering to OSHA infection-control policies Identifies and resolves patient-centered problems in a timely manner; Involving Clinic leads when appropriate Adheres to HIPAA privacy policies Follows all Standard Operating Procedures and other guidelines Administrative Support: Assists clinic team in various admin needs Maintains electronic medical charts/files Other duties and projects as assigned. Scheduling: Schedules appointments for new and existing patients Reviews schedules for accuracy and productivity Completes patient reminder phone calls if needed Required Qualifications: Requires a High-School diploma or equivalent At least 2 years' experience in a healthcare environment; Preferably in a Dermatology or a Specialty Clinic Strong computer skills - Microsoft Office and ability to learn new computer software Customer-satisfaction personality Ability to travel to other clinic locations in the Twin Cities metro area as needed to cover shifts as needed Prior understanding of HIPAA compliance Additional Qualifications: Strong work ethic and team player Exceptional organizational skills and effectively prioritizes tasks Excellent customer service skills High degree of professionalism Ability to deal sensitively with confidential material Strong interpersonal (verbal and written) communication skills Ability to communicate with various levels of management Positively contribute to the USS team environment by taking initiative to learn and build skill sets Ability to independently problem solve
    $27k-34k yearly est. 60d+ ago
  • PRN Medical Receptionist - St. Louis, MO

    Everside Health

    Front Desk Coordinator Job 9 miles from Granite City

    Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services. ABOUT THE JOB Marathon Health medical receptionists provide administrative support in On-Site medical clinics. ESSENTIAL DUTIES & RESPONSIBILITIES * Welcomes patients and visitors by greeting them, in person or on the telephone; answering and/or referring inquiries * Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone * Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays * Comforts patients by anticipating patients' anxieties and answering questions * Ensures availability of treatment information for the provider by filing and retrieving patient records * Maintains patient accounts by obtaining, recording, and updating personal and financial information. * May complete prior authorization paperwork for insurance, fax communications for referrals, or perform similar administrative duties. * Maintain front reception area in a clean and professional looking manner. May also be responsible for stocking and re-stocking office equipment and work with delivery services to manage outgoing and incoming deliveries. * Assist Medical Assistants with Electronic Medical Record (EMR) data entry by entering patient information and other information as required. May scan and upload forms as necessary. * Maintain confidentiality of patients and their records * Perform other duties as assigned or required QUALIFICATIONS High school diploma or general education degree (GED) required and 1-3 years of related professional experience in a medical office environment or equivalent combination of education and experience. Associate degree in healthcare or a related field preferred. Must be proficient in the use of an electronic medical record system; prior experience with ECW strongly preferred. Pay Range: $19.00-22.00/hr The actual offer may vary dependent upon geographic location and the candidate's years of experience and/or skill level.
    $19-22 hourly 60d+ ago
  • Front Bar Receptionist

    Face FoundriÉ

    Front Desk Coordinator Job 21 miles from Granite City

    Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations. As a Front Bar Receptionist you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Explain, sell, recommend FACE FOUNDRIÉ products. Work with the Salon Manager to notify when supplies are low. Assist in all in-store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company time keeping procedures. Attend mandatory training and team meetings. Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience (1 year) Sales and Marketing Experience Salon Experience Preferred Current Esthetic Students Preferred Job Type: Full Time, Part Time Availability: Some Nights and Weekends Required Education: High School, or equivalent *Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
    $25k-32k yearly est. 60d+ ago
  • Mac Properties Careers - On-Call Front Desk Coordinator

    Mac Property Management

    Front Desk Coordinator Job 9 miles from Granite City

    A Front Desk Coordinator brings positive energy to each conversation, resolves issues quickly and effectively, and makes everyone feel welcome and appreciated. As a Front Desk Coordinator, you will be an integral member of the team that creates authentic experiences for our Residents and their guests. You will warmly and enthusiastically greet arriving residents and guests, assist them with their residential service needs, and ensure they are comfortable and feel welcome while also providing information and ensuring building safety and security. Part-Time, On-Call position. Flexible schedule needed. Variable hours that will not exceed 29 hours a week. The pay rate for this role is $17/hour. DUTIES AND RESPONSIBILITIES: * Enthusiastically welcome our residents and guests, anticipate their needs, provide professional and courteous service, and respond promptly and professionally. * Creates memorable experiences with a warm, welcoming personality. * Develops a thorough knowledge of building procedures, features, and security practices. * Ensures security protocol is adhered to regarding granting building access, issuing keys, announcing visitors and maintaining resident confidentiality. * Maintains and upholds a high standard for building curb appeal by conducting routine inspections of all community amenities and common areas, and working with the service team and other Associates to ensure that all areas are well-maintained. * Reports any building hazards, risks, or accidents as required. Submits service requests for any maintenance/housekeeping issues. * Handles package deliveries by accepting and logging packages for residents. * Answers the telephone, forward calls and take messages when necessary. * Performs other related duties and assignments as required. QUALIFICATIONS: * People Person. The best part of serving others is creating experiences for them that go beyond the expected. * Great communicator. Providing amazing experiences requires the ability to communicate professionally and through legible writing * Experience. 1-2 years of previous experience passionately providing customer service to others. * Requires basic knowledge of front desk equipment, including computer and telephone systems. Salesforce experience is a plus. Please be advised that ALL new hires will be required to successfully complete a criminal background investigation prior to employment. The receipt of satisfactory responses to reference requests, and the provision of satisfactory proof of an applicant's identity and legal authority to work in the United States are also required.
    $17 hourly 8d ago
  • Front Desk Coordinator

    Mac Properties

    Front Desk Coordinator Job 9 miles from Granite City

    at Mac Properties Mac Properties is a dynamic and growing private residential real estate company with operations in the metropolitan areas of Chicago, St. Louis, and Kansas City. Ready for a new adventure? We are hiring a FULL-TIME Front Desk Coordinator position in St. Louis! The pay rate for this role is $17/hour. JOB OVERVIEW: A Front Desk Coordinator brings positive energy to each conversation, resolves issues quickly and effectively, and makes everyone feel welcome and appreciated. As a Front Desk Coordinator, you will be an integral member of the team that creates authentic experiences for our Residents and their guests. You will warmly and enthusiastically greet arriving residents and guests, assist them with their residential service needs, and ensure they are comfortable and feel welcome while also providing information and ensuring building safety and security. DUTIES AND RESPONSIBILITIES: Enthusiastically welcome our residents and guests, anticipate their needs, provide professional and courteous service, and respond promptly and professionally. Creates memorable experiences with a warm, welcoming personality. Develops thorough knowledge of building procedures, features, and security practices. Ensures security protocol is adhered to regarding granting building access, issuing keys, announcing visitors, and maintaining resident confidentiality. Maintains and upholds a high standard for building curb appeal by conducting routine inspections of all community amenities and common areas, and working with the service team and other Associates to ensure that all areas are well-maintained. Reports any building hazards, risks, or accidents as required. Submits service requests for any maintenance/housekeeping issues. Handles package deliveries by accepting and logging packages for residents. Answers the telephone, forward calls, and take messages when necessary. Performs other related duties and assignments as required. QUALIFICATIONS: People Person. The best part of serving others is creating experiences for them that go beyond the expected. Great communicator. Providing amazing experiences requires the ability to communicate professionally and through legible writing Experience. 1-2 years of previous experience passionately providing customer service to others. Requires basic knowledge of front desk equipment, including computer and telephone systems. Salesforce experience is a plus. Please be advised that ALL new hires will be required to successfully complete a criminal background investigation prior to employment. The receipt of satisfactory responses to reference requests, and the provision of satisfactory proof of an applicant's identity and legal authority to work in the United States are also required. About Mac: We believe that the quality of one's life is directly related to the quality of one's home. Since 2002, we have been creating rental homes and investing in neighborhoods for our residents in Chicago, Kansas City, and St. Louis. Our vision is to enable better lives through better homes- for our residents, our communities, and our colleagues.
    $17 hourly 7h ago
  • Saloon Coordinator, Front Desk

    Hair Saloon HS004

    Front Desk Coordinator Job 9 miles from Granite City

    Benefits/Perks Hourly wage Great Hours (we're closed on Sundays) Paid Vacations and Holidays Discount on services and retail Company Overview For over 25 years, Hair Saloon for Men has worked to provide an exceptional grooming experience for men and young men in the communities we serve. Driven by our values of: Striving for personal excellence Being a steward of good Serving others first Being passionate Being humble Being honest Taking responsibility Going the extra mile, we provide a solid foundation upon which to grow your career We're a team committed to creating loyal clients with a grooming experience tailored to helping men become better versions of themselves. Get rewarded for your extraordinary effort, talent, and exceptional customer service, and take your career to new heights as a member of the Hair Saloon team. Job Summary The Front Desk Attendant, or Saloon Coordinator position, is the front line of service at Hair Saloon. You will provide the first and last impression for our guests, and manage their experience from the time they arrive until they leave. A Saloon Coordinator is NOT a receptionist. You're charged with delivering a first-class guest experience to men of all ages, delivering on our promise of unparalleled customer service. Successful Saloon Coordinators realize that the “little things” are not little things. You bring great attention to detail, appreciate loyalty, and take responsibility for building meaningful relationships with the clients and team members you meet each day. Responsibilities Understand and follow Hair Saloon's standard operating procedures Manage the guest experience Provide and deliver a first-class experience to Hair Saloon standards Comfortable using a computer and handling client transactions using a computer-based POS system Manage guest traffic including answering phone calls, booking appointments, and following check-in and check-out procedures Comfortable managing and following cash procedures Manage the front of the house keeping the Saloon orderly and clean Build lasting relationships with guests and staff members alike Qualifications 16 years or older You love showing up, doing and looking your best, and feeling good at the end of the day for what you accomplished. You're high-energy, service-oriented No experience necessary Compensation Guaranteed Hourly Wage For over 25 years, Hair Saloon for Men has worked to provide an exceptional grooming experience for men and young men in the communities we serve. We are driven by our values: Strive for personal excellence Be a steward of good Serve others first Be passionate Be humble Be honest Take responsibility Go the extra mile We provide a solid foundation upon which to grow your career. We're a team committed to creating loyal clients with a grooming experience tailored to helping men become better versions of themselves and therefore changing the communities in which they live and work and the families that they love. Get rewarded for your extraordinary effort, talent, and exceptional service, and take your career to new heights as a member of the Hair Saloon team. All associated locations are independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchisee. All inquiries about employment at this franchise should be made directly to the franchisee, and not to Hair Saloon Corporate.
    $26k-33k yearly est. 60d+ ago
  • Dental Front Office

    Nikodem Dental

    Front Desk Coordinator Job 9 miles from Granite City

    Reports to: Practice Operations Manager and Doctor Pay: Hourly Hours: M-F, 30-40 hours a week Benefits: Full-Time We are looking to add to our front office team at our growing dental practice! Responsibilities include but are not limited to: Answering the phone in a timely matter. Scheduling patients over the phone using proper etiquette and helping the patient understand the purpose of their appointment. Confirm all patient appointments the day before. Providing the patient with a good “first impression” as they walk in by greeting and helping them check in. Maintaining a clean and professional reception area including patient bathroom areas. Scheduling appointments using the office and provider's parameters. Collect patient portions at the time of treatment and post payments to ledgers in accordance with the AR Playbook. Manage recall and inactive patient systems. Prepare financial treatment plans and help bridge the gap between treatment necessity and affordability by giving patients information on Gateway, Care Credit, and Lending Tree. Prepare claims accurately including all crucial information. Mail or electronically send out statements to patients. Skills and Qualifications: Related experience in a dental office setting Good problem-solving and interpersonal skills Maintains confidentiality Good oral and written communication skills Knowledge of basic office equipment such as telephone, computer, scanner fax machine, etc. Basic knowledge of dental terminology and procedures Able to stay calm under pressure, confident, and patient Outstanding organizational skills Must be able to perform tasks in Microsoft applications including but not limited to Word and Excel Ascend knowledge is beneficial Education and Experience Requirements: High school diploma or equivalent education required Knowledge of appropriate software including Microsoft Word, Excel, Outlook, Microsoft PowerPoint, and Adobe Acrobat Valid driver's license We have an amazing benefits package that includes: Competitive compensation based on experience and bonus potential ESOP participation Health, and vision insurance Incentive program in place Paid holidays 401K participation After 90 days, 48 PTO hours After 1 year, 96 PTO hours After 3 years 104 hours After 5 years 144 hours Free dental work for you and up to $2000 for immediate family members **************************
    $26k-33k yearly est. 60d+ ago
  • Medical Receptionist - Hematology/Oncology Clinic

    Medical Employment Directory

    Front Desk Coordinator Job 9 miles from Granite City

    We are seeking a medical receptionist for a physician office in the St. Louis area. Medical receptionist applicants will be expected to: Greet patients Collect copays Triage incoming calls Schedule office visits and diagnostic tests Verify benefits and obtain prior-authorizations Handle medical records requests and process incoming mail Enter patient demographics and insurance information into to the EHR Medical receptionist candidates must have: One year of recent experience working in a physician office or outpatient clinic This is a temporary position that could become permanent for the right candidate. Hours are Monday through Friday - 40 hours per week. Salary is $15-17/hour. ALL CANDIDATES MUST BE FULLY VACCINATED AGAINST COVID-19. View all jobs at this company
    $15-17 hourly 59d ago
  • Medical Receptionist / Front Desk

    Chenmed

    Front Desk Coordinator Job 9 miles from Granite City

    We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: * Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness. * Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days. * Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system. * Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events. * Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual. * Clearly communicates information about ChenMed clinical personnel to patients and other individuals. * Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary. * Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving. * Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc. * Presents patients with customer service survey during check out and escalates if needed for immediate service recovery. * Participates in daily and weekly huddles to provide details on patients. * Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients. Other responsibilities may include: * Maintains the confidentiality of patients' personal information and medical records. * Reviews patients' personal and appointment information for completeness and accuracy. * Transmits correspondence by mail, email or fax. * Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: * Exceptional customer service skills and passion for serving others * Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems * Knowledge of ChenMed Medical products, services, standards, policies and procedures * Skilled in operating phones, personal computers, software and other basic IT systems * Ability to communicate with employees, patients and other individuals in a professional and courteous manner * Detail-oriented to ensure accuracy of reports and data * Outstanding verbal and written communication skills * Demonstrated strong listening skills * Positive and professional attitude * Knowledge of ChenMed Medical products, services, standards, policies and procedures * Proficient in Microsoft Office Suite products including Excel, Word and Outlook * Ability and willingness to travel locally and regionally up to 10% of the time * Spoken and written fluency in English EDUCATION AND EXPERIENCE CRITERIA: * High school diploma or equivalent education required * Graduation from a nationally accredited Medical Assistant program preferred * A minimum of 1 year of work experience in a medical clinic or similar environment required * BLS for Healthcare Providers preferred We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply
    $28k-35k yearly est. 13d ago
  • Patient Registration Clerk

    So Il Health Care Foundation

    Front Desk Coordinator Job In Granite City, IL

    VISION, MISSION & VALUES: Every employee of SIHF Healthcare is expected to uphold our vision, mission, and values. Our actions will reflect our values of Compassion, Diversity/Inclusivity, Excellence, Integrity, Respect and Stewardship creating a culture in which all individuals are treated with dignity and respect. This will result in our vision of an “Enriched health and life in a just society” through the fulfillment of our mission to build partnerships, develop safe and affordable housing, community engagement in building trust and solutions, foster economic development, provide access to comprehensive health care services, and reduce disparities CUSTOMER SERVICE COMPLIANCE STATEMENT: Treat every person with dignity, respect and kindness by listening with your full attention, addressing questions/concerns immediately, and accepting responsibility to follow through by always doing what you say you will do. You support our customers, and your team, by being patient, understanding and positive, knowing that you are SIHF Healthcare to those we serve. POSITION DESCRIPTION: As the initial point of contact you are the face of the organization to all customers, therefore superior service is necessary. Perform all duties related to the registration and preparation of patient encounters, patient and payment assessment and referral, and post-encounter duties associated with billing and medical records. Perform computer and filing duties. Effectively communicate with the staff and the public. Verify payments, and maintain other skills and responsibilities relating to the efficient and effective flow of patients through the health care centers. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Provide superior service to all customers. 2. Responsible for handling a high volume of calls requiring good judgement and decision-making. Including calls to and from physicians, patients, patient family members, pharmacies, and other health related agents. 3. Able to create a patient case, utilize and document as requested. 4. Notify new patient of doctor's prescription preferences, if applicable. 5. Schedule, confirm patient appointments and interpreter services, if applicable. 6. Perform computer skills for scheduling utilizing Athena and/or Dentrix as requested. 7. Process patient payments, co-pay and balanced owed including smart pay, if applicable. 8. Perform chart preparation including printing, daily schedules, annual registration/consent form review. Update demographics, patient portal, and income category scale and scan driver's license/insurance information. 9. Ensure each patient's insurance is verified prior to being seen. 10. Verify Title XIX (19) or XXI (21) insurance information, prior to vaccine administration, if applicable. 11. Perform end-of-day batching and counting. 12. Scan paper documents into electronic chart. 13. Adhere to petty cash policy, if applicable. 14. Complete ticklers/appointments to schedule within Athena workflow dashboard. 15. Understand smart pay, able to create a slide patient case. Ensure rev check is complete. 16. Able to create a Lab Corp indigent form/scan and distribute as needed. 17. Assist patients with filling out required paperwork who have limited reading/writing abilities, in a discreet and sensitive manner. 18. Coordinate with navigato
    $29k-37k yearly est. 46d ago
  • Front Desk

    Peg Hospitality Group, Inc.

    Front Desk Coordinator Job 9 miles from Granite City

    At PEG Hospitality Group it's our associates that make us successful, and we believe in taking good care of them. Both full and part-time associates are eligible to enroll in our benefit plan offerings after you have completed 30 days with us. Additionally, you'll be eligible to receive paid time off and holiday pay. We also offer generous parental leave benefits, a 401k savings plan, hotel stay discounts. If you need your pay a little earlier, we have you covered with our partner, PayActive. Treating one another with respect, inspiring each other to be our best, and being diligent in the work we do, are our core values. If these are important to you and you want to find a place where your hard work and commitment are appreciated and rewarded, join us! JOB SUMMARY: Represents the hotel to the guest throughout all stages of the guest's stay. Verifies the guest's method of payment and follows established credit-checking procedures. Answers questions about hotel and local area and attractions. Adheres to all brand standards as it relates to front office processes and procedures. Accurately posts charges to guest rooms. Communicates with all departments in the hotel to ensure an exceptional experience for the guest. RESPONSIBILITIES: Register guests and assigns rooms. Accommodates special requests whenever possible. Assists in pre-registration and blocking of rooms for reservations. Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures. Knows room locations, types of rooms available, and room rates. Must be sales minded. Presents options and alternatives to guests and helps in making choices. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work. Uses proper telephone etiquette. Performs cashiering tasks like bill/invoice settlement, posting charges to the guest, paid out's. Communicate services and amenities of the hotel to guests. Obtain proper identification for tax-exempt guests and attach the form to registration card. Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel. Attends department meetings. Reports any unusual occurrences or requests to the manager or assistant manager. Knows all safety and emergency procedures, is aware of accident prevention policies. Maintains the cleanliness and neatness of the front desk area. Other duties as necessary and assigned by management. REQUIREMENTS: Ability to walk or stand for long periods of time as customary in a hotel front office environment. Ability to communicate effectively both verbally and in writing. QUALIFICATIONS: High School diploma or GED desired. Previous experience in a hotel environment or customer service required.
    $25k-32k yearly est. 9d ago
  • Medical Receptionist

    Lifestance Health

    Front Desk Coordinator Job 25 miles from Granite City

    The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. BENEFITS As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Compensation: $18.50 - $19.50/hour Shift: Monday - Friday, 8:45am - 5:15pm Location: 16020 Swingley Ridge Rd. Suite 300, Chesterfield, MO 63017 Duties/Responsibilities: Operational Excellence: Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes . Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. Provide support to patients with requests via phone, email, and or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. Collect all in-person and telehealth co-payments and account balances at the time of service. Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. Coordinate with clinicians pertaining to any additional patient questions. Support clinician schedules by auditing for appointment accuracy. Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: Ability to multitask and prioritize duties to support delivery of high-quality patient experience. Ability to work independently and as a team member. Strong communication skills, both written and verbal. Proficient in using Computer Software Applications (Microsoft Office & EMRs) Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: High School or equivalent required, associates/bachelor's degree preferred . 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
    $18.5-19.5 hourly 14d ago

Learn More About Front Desk Coordinator Jobs

How much does a Front Desk Coordinator earn in Granite City, IL?

The average front desk coordinator in Granite City, IL earns between $25,000 and $39,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.

Average Front Desk Coordinator Salary In Granite City, IL

$31,000

What are the biggest employers of Front Desk Coordinators in Granite City, IL?

The biggest employers of Front Desk Coordinators in Granite City, IL are:
  1. Mac Properties
  2. Mac Property Management
  3. The Joint Chiropractic
  4. Midwest Holding Inc
  5. Robert Half
  6. Hair Saloon HS004
  7. Nikodem Dental
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