Patient Care Representative
Front desk coordinator job in Greenville, NC
Job Title : Patient Care Representative
Department : Patient Services
Reports To : Patient Services Manager
FLSA Status : Non-exempt (hourly)
Work Schedule: Monday-Friday, 8:00 A.M. - 5:00 P.M.
Summary: The Patient Care Representative is a vital role within Orthopaedics East & Sports Medicine Center. The Patient Care Representative will be responsible for coordinating patient surgeries, (while supporting the teams that schedule MRIs, injections, and physical therapy appointments), managing messages and correspondence from patients, offering financial counseling to patients, supporting the referral process, and serving as the authorization representative for insurance companies. The Patient Care Representative will work closely with our team of healthcare professionals to ensure that all patients receive high-quality care and attention.
This position requires compliance with OrthoEast's compliance standards, including its Code of Conduct, Compliance Program, and policies and procedures. Such compliance will be an element required as part of the job duties and considered during performance evaluations.
Essential Duties and Responsibilities:
The Patient Care Representative will be responsible for the following:
Coordinating patient surgeries, ensuring that patients are scheduled for the appropriate procedures and that all necessary paperwork is completed.
Maintain and review a list of surgeries for provider(s) for potential contact and follow-up within the post-op period.
Serving as the authorization representative in conjunction with our support team, ensuring that patients receive the necessary coverage for their procedures.
Obtain authorizations and schedule referrals, diagnostic testing, physical therapy, surgical procedures, etc. as needed.
Offering financial counseling to patients, providing information about payment options and financial assistance programs.
Managing messages and correspondence from patients, responding to inquiries and forwarding messages to the appropriate healthcare professionals.
Counsel patients and family members regarding physical care measures to promote improvement/recovery, symptom/complication management, expected outcomes/progression and social employment issues and education so they can make informed decisions about their care.
Additional duties as assigned.
Required Qualifications:
The following qualifications are required for the Patient Care Representative position:
Associate degree in healthcare administration, or related field preferred.
Minimum of 2 years of experience in a healthcare setting.
Minimum of 2 years of patient support experience.
Knowledge of medical terminology and procedures.
Knowledge of insurance authorization and billing.
Strong computer skills, including proficiency with Microsoft Office and electronic medical records systems.
Soft Skills:
The following soft skills are required for the Patient Care Representative position:
Ability to prioritize tasks and work independently.
Experience in maintaining confidentiality in dealing with sensitive issues.
Proven ability in making sound and accurate judgments in problem solving work issues.
Ability to deal with frequent change, delays, and/or unexpected events.
Successful record of follow through on commitments and demonstrated dependability.
Must be willing to work in a team environment and contribute to building a positive team spirit.
Must be highly organized to successfully manage multiple tasks simultaneously.
Must demonstrate professionalism in all interactions with patients and vendors, as well as working across departmental lines to achieve goals.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The ability to stand/walk for long periods of time while performing patient duties and conversing with physicians as well as long periods of sitting and performing clerical duties, including telephone calls and keyboarding. Mobility also required to support patients throughout the building.
Front Office Receptionist (Bilingual)
Front desk coordinator job in Greenville, NC
Bilingual Front Office Receptionist - GREENVILLE KIDS DENTAL
Greensville Kids Dental is offering a full-time opportunity as a Bilingual Front Office Receptionist at our Greenville office. We are an upbeat team looking for an individual who has a passion for helping others and wants to make a positive difference in their community.
Why Join Us?
Modern, kid-friendly facility designed for comfort and efficiency
Cutting-edge technology combined with a compassionate care approach
A supportive network that encourages growth into leadership roles
The chance to make a meaningful impact on children s health while advancing in your career journey
Summary of Essential Job Functions
Greet, check-in patients, and schedule appointments
Verify insurance eligibility
Answer and manage incoming calls
Register new patients
Maintain and update patient information in the data system in compliance with privacy and security regulations
Safeguard patient privacy and confidentiality
Monitor and maintain dental office supplies
Update patient education materials and maintain a professional reception area
At a Glance
Language Requirements: Must be Bilingual
Experience Required: 1+ years of Dental or Healthcare Receptionist experience
Job Type: Full-time
Compensation and Schedule
Salary: $16.00 depending on experience
Bonus Pay: up to $600 additional per month
Schedule: On-site. Monday-Friday
Benefits That Support You Personally and Professionally
At Kids Dental Brands, we offer a comprehensive and competitive benefits package designed to support your health, well-being, and future. Our offerings for this role include:
Health Coverage - Medical, dental, vision, and basic life insurance.
Supplemental Benefits - Voluntary life insurance, short- and long-term disability, legal assistance, identity theft protection, critical illness, hospitalization, and cancer insurance.
Wellness Program - Incentive-based wellness initiatives to support your physical and mental health, plus access to our Employee Assistance Program (EAP).
Financial Security - 401(k) retirement plan with company match to help you plan for the future.
Paid Time Off - Enjoy a healthy work-life balance with paid time off, eight (8) paid holidays annually, and dedicated wellness days.
Join our team and help drive our mission that all children, regardless of family income, deserve access to high-quality dental care, in a kid-friendly and fun environment!
Dental Receptionist
Front desk coordinator job in Greenville, NC
Now Hiring: Dental Receptionist | Greenville
We're currently looking for a Dental Receptionist and/ or front desk Treatment Coordinator to join our warm, welcoming, and supportive team at the Greenville office!
Key Responsibilities
Manage incoming calls, texts, emails and respond to patient inquiries with professionalism and care
Help assist in scheduling and confirming patient appointments, ensuring accuracy in Denticon
Collect and update patient information in Denticon
Maintain a clean, organized, and welcoming front office environment
Collaborate with team members to ensure efficient office operations
Additional administrative duties as assigned
Required Skills & Qualifications:
High School Diploma or GED required
Minimum of 1 year experience in a dental administrative role
Proficiency with computer systems
Excellent organizational and time management skills
Strong interpersonal and verbal communication abilities
Professional appearance and positive attitude
Ability to lift up to 15-20 lbs.
What You'll Get: Benefits That Make You Smile
Competitive pay
Insurance Coverage Plans - Health, Vision, Dental, Life, Disability, FSA & more!
401(k) Employer Contribution Plan (after 90 days!)
Quarterly Performance Bonus Opportunities
Employee Assistance Program
Uniform Allowance
Paid Time Off & Paid Holidays
Fridays off at 2 PM!
Paid Treatment Coordinator Training Class
Volunteer opportunities with our Smile Squad to earn awesome prizes
Fun team events, giveaways & social campaigns year-round
Birthday and Work Anniversary surprises sent directly from our owners
Employee discounts at major retailers
and so much more!
Auto-ApplyPart Time Receptionist
Front desk coordinator job in Greenville, NC
Part-time Description
Greet customers that come in to the dealership, answer switchboard, assist sales team as needed, make copies, scanning
and keeping the showroom neat.
Requirements
Must be able to work holidays and when our full time receptionist is out. Monday -Wednesday 12 pm to 5pm when needed for scanning. Thursday afternoon from 4:00 pm to 8:00 pm, Fridays 1:00 pm to 7:00 pm and Saturdays 8:30 am to 6:00 pm.
Salary Description $12.00
Front Office Coordinator
Front desk coordinator job in Greenville, NC
Full-time Description
Bowman Padgett & Associates is seeking a Scheduling Coordinator to join our team. If you are a highly organized individual with excellent customer service skills and the ability to manage a busy schedule, we want to hear from you!
What You'll Do:
Deliver Top-Notch Customer Service: Be the first point of contact for patients, answering calls and addressing their needs with warmth and professionalism.
Manage Busy Schedules: Keep our daily operations running smoothly by efficiently managing patient appointments and ensuring our team stays on track.
Multitask Like a Pro: Handle multiple tasks simultaneously while maintaining attention to detail and providing a seamless patient experience.
Collaborate with Our Team: Work closely with staff to ensure everything runs efficiently and every patient's experience is exceptional.
What We're Looking For:
Excellent customer service and phone communication skills
Strong multitasking and organizational abilities
Previous dental experience, required
Ability to manage a busy, fast-paced schedule
Position Details:
Schedule: Monday - Thursday: 7:45 AM - 5:00 PM // every other Friday: 8:00 AM - 12:30 PM
Perks:
Uniform provided
Monthly bonus based on production goals
Weekend Receptionist, Part-Time
Front desk coordinator job in Greenville, NC
Greenville Post Acute (GPA) isn't just another nursing home. To our residents and staff, it's home. Located in the heart of Greenville, just seconds away from Main Street, GPA offers a unique culture in a prime location with many long-term employees. From the Administrator to HR to Staff Coordinator, everyone you meet here will leave a lasting impression professionally and personally. If you want to be part of a team of people who truly C.A.R.E. (Care, Achieve, Respect, Educate), then look no further than Greenville Post Acute. We offer:
* Competitive pay
* Every other weekend required
* Advancement opportunities within our network of facilities throughout S.C.
General Purpose
The primary purpose of your job position is to attend to and greet visitors and answer telephone. It is limited to clerical duties only and located and limited to the Reception/Administrative area. *This position has no clinical involvement/duties of any kind*
Essential Duties
* Provide general administrative and clerical support.
* Greet and welcome patients, clients, and other visitors with a friendly and positive demeanor.
* Answer telephone calls and take messages or forward calls.
* Check visitors in and direct or escort them to specific destinations;
* Inform other employees of visitors' arrivals and cancellations.
* Maintain visitor sign- in log.
* Handle incoming and outgoing mail
* Schedule appointments and maintain meeting room bookings.
* Maintain and tidy the reception area.
* Perform other duties as assigned.
* Agree not to disclose resident's protected health information and promptly report suspected or known violations of such disclosure to the Administrator.
* Maintain the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information.
Qualification
Education and/or Experience
Must possess, as a minimum, a high school diploma or GED.
Previous administrative or receptionist experience preferred.
Certificates, Licenses, Registrations
To perform this job successfully, an individual must have basic knowledge of Microsoft Suite products, clerical functions and multiline phone system.
Auto-ApplyPatient Coordinator
Front desk coordinator job in Greenville, NC
Contentnea Health is a Community Health Center providing comprehensive medical, dental and behavioral health services for members of our communities in Greene, Pitt and Pamlico counties in eastern North Carolina.
Job Summary
Receives patients, guests, visitors and vendors, performs check-in and check-out processes for patient appointments.
Responsibilities and Duties
1) Receives patients, guests, visitors and vendors upon arrival to the clinic and by phone.
a) Greets individuals, identifies the individual's needs, and routes accordingly.
b) Maintains neatness of waiting area and front desk.
2) Performs check-in process for patient visits.
a) Checks patients in on arrival.
b) Provides patient registration form to patients and attaches to patient account.
c) Verifies demographic information and updates information in patient account.
d) Verifies billing information, including current insurance information, and sliding fee eligibility
and status.
e) Collaborates with Financial Counselor to review sliding fee applications.
f) Collects and posts payments.
g) Supports patients in completion of forms as needed.
3) Performs check-out process after patient visit.
a) Checks patient out at end of patient visit.
b) Schedules return appointments.
4) Processes daily cash collections.
a) Reviews day sheet and reconciles with cash collections.
b) Prepares daily deposit slip.
Qualifications and Skills
Possesses a basic level of written and verbal communication skills, computational and computer skills, and mathematical knowledge typically acquired through completion of a high school program.
Possesses specific knowledge of scheduling and registration processes and practices.
Auto-ApplyPatient Service Representative I
Front desk coordinator job in Kinston, NC
The Patient Service Representative enters and verifies confidential personal health information and financial information into computerized systems with a high rate of accuracy. They are also responsible for answering telephones, registering patients, scheduling appointments, collecting payments, and providing excellent customer service.
Qualifications
Education:
* High School Diploma or equivalency; Associate's degree preferred
Certifications & Licenses:
* None
Experience:
* 1-3 years of experience in a Medical Front Office preferred. Experience and/or training in billing and charge entry; or equivalent combination of education and experience.
Skills:
* Experience with Microsoft Suite, Chrome, Internet Explorer.
* Experience with Electronic Health Records.
* Not required but helpful- bilingual; fluent in Spanish and English, demonstrating excellent oral and written skills in the language identified by the Health Center as being a language-of-need.
Essential Duties and Responsibilities
* Accurately perform front desk, patient enrollment, and patient assistance duties in a multi-department setting with five or more scheduling templates.
* Greet all patients and visitors in a professional, friendly manner and provide assistance to those with special needs.
* Check in patients, verify demographic and insurance information, collect co-pays and service payments, and maintain accurate daily collection logs.
* Assist patients with the Patient Assistance Program and sliding fee scale, including processing applications, renewals, and providing related education.
* Retrieve lab specimens from patients and deliver to the lab; support transportation coordination and assist with lifting bags or items when needed.
* Monitor lobby areas, assist Security with packages and deliveries, and help facilitate interpretation services when necessary.
* Maintain strict confidentiality and adherence to HIPAA regulations and KCHC policies at all times.
* Provide clear and courteous communication both in person and over the phone; accurately route calls and take detailed messages.
* Support families with health coverage questions, serve as a liaison with insurance programs, and educate on ACA enrollment and plan benefits.
* Review and process enrollment applications for completeness and accuracy; follow up with patients and families as needed.
* Participate in outreach events, continuing education, and team meetings to improve patient care and operational effectiveness.
* Maintain a professional appearance, exhibit sound judgment, and demonstrate respect for individuals of all backgrounds.
* Perform all other duties as assigned.
Work Environment
* Must be able and comfortable working in a variety of settings including, but not limited to, clinical environments and office spaces.
* Must be able to work nights and weekends as departmental needs arise.
Travel Requirements
* None
Core Competencies
* Communication: Demonstrates strong verbal, written, and digital communication skills; able to clearly explain complex information.
* Judgment & Decision-Making: Provides thoughtful input into operational and program decisions.
* Accountability & Self-Management: Works independently and efficiently, managing multiple responsibilities with minimal supervision.
* Teamwork & Collaboration: Builds effective working relationships across teams, departments, and the community.
* Problem-Solving & Initiative: Applies critical thinking and initiative to resolve issues and improve service delivery.
Knowledge, Skills, and Abilities
* Delivers high-quality customer service with professionalism and cultural sensitivity.
* Actively listens and communicates clearly across diverse populations.
* Maintains confidentiality and handles sensitive information with discretion.
* Applies knowledge of clinical and administrative standards and institutional policies.
* Manages time effectively, prioritizing tasks and meeting deadlines.
* Demonstrates community awareness and understanding of the population served.
* Projects a professional image and provides leadership when delegating or guiding team efforts.
Physical Demands
* Occasionally required to sit, walk, reach, and handle materials.
* May be required to lift or move items up to 25-50 pounds.
* Verbal communication
* Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Supervisory Responsibilities
* None
Compliance Responsibilities
As part of Kinston Community Health Center's commitment to ethical practices and regulatory compliance, all employees are expected to:
* Act in accordance with the KCHC Employee Handbook, policies and procedures, and all applicable federal and state laws.
* Promptly report any known or suspected violations of compliance/safety standards.
These responsibilities are essential to maintaining a culture of integrity and accountability across the organization.
Front Office Specialist
Front desk coordinator job in New Bern, NC
A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
LOCATION
Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES
Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support.
Provide exceptional customer service during every patient encounter (in person or via phone).
Display a professional attitude, greet patients promptly with a smile, and thank them when they leave.
Answer phones (both external and internal); assure prompt, courteous service at all times.
Practice urgency at all times with consideration to the patient's time, as well as doctor's time and schedule.
Double check insurance authorizations to ensure completion and build accurate flow sheets.
Check out patients and collect correct payments according to procedures.
Manage patient flow in the office and ensure communication to maximize efficiency and customer service.
Complete daily reconciliations / close day / countdown cash drawer.
Comply with all company policies and procedures, including HIPAA.
General office duties and cleaning to be assigned by the manager.
QUALIFICATIONS
Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
Favorable result on background check as required by state
Must be able to provide proof of identity and right to work in the United States
EDUCATION AND/OR EXPERIENCE
High school diploma or GED required
LICENSES AND CREDENTIALS
None
SYSTEMS AND TECHNOLOGY
Proficient in Microsoft Excel, Word, PowerPoint, Outlook
PHYSICAL REQUIREMENTS
This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.
Auto-ApplyFront Office Receptionist
Front desk coordinator job in Wilson, NC
Full-Time Position
With 150+ locations in 17 states, QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S. At QualDerm, we are united in our purpose: to educate, protect, and care for your skin. We are committed to bringing you the very best in comprehensive skin care so that you can achieve a confident, healthier, and more beautiful you!
Our mission is to educate communities and healthcare professionals about the importance of skin health, including skin cancer prevention, risk factors, and how to achieve healthy skin through annual skin exams and dermatologic care.
We strive to provide the latest proven, proactive, and comprehensive dermatologic care to populations in the expanding geographies we serve by making high-quality skin care timelier and more accessible, all while creating a rewarding work environment for our providers and employees. Not only do we offer aggressive compensation and benefit packages, but we also offer a culture that is unsurpassed!
Job Summary:
The Front Office Receptionist will be responsible for accurate and timely patient registration utilizing medical systems. This individual will utilize the facility medical necessity tool to verify appropriate patient insurance coverage. The work will need to be performed according to established policies and procedures. This role will provide exceptional customer service to physicians, patients, family members, and all other medical professionals.
Essential Duties and Responsibilities:
Welcomes patients and visitors by greeting them in person or on the telephone, answering or referring inquiries.
Notes patient arrival in Practice Management System (EMR).
Identifies patients by date of birth and name in the computer system and creates a new account if the patient is not in the system.
Prepares necessary patient paperwork prior to the patient's appointment.
Calls “No Show” appointments to reschedule, makes appropriate notations in Practice Management System, and sends letters to patients when necessary.
Optimizes patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone and comforts patients by anticipating their anxieties and answering their questions.
Helps in emergency situations by quickly responding to patients in distress by using good reasoning and judgment.
Reviews Practice Management System (EMR) for information that needs to be updated. Works with patients to obtain updated information and accurately enters information in Practice Management System (EMR).
Identifies payer sources, verifies insurance eligibility, financial status, and assigns the correct payor type. Verifies if prior authorization from insurance is required; notifies the Billing Department if required.
Responsible for keeping the reception area clean and organized.
Obtains revenue by recording and updating financial information, recording and collecting patient copays and/or balances at check-in/out.
Protects patients' rights by maintaining the confidentiality of personal and financial information.
Maintains operations by following policies and procedures and reports changes as needed.
Contributes to team effort by accomplishing related results, as needed.
Routinely demonstrates superior customer service skills.
Answers the telephone in a timely and polite manner.
Communicates with patients, visitors, providers, and team members in a courteous, professional, cooperative, and mature manner.
Other duties as assigned by Practice Manager or Area Practice Manager.
Requirements
Requirements:
High School Diploma required; Associate's Degree preferred.
1-2 years of customer service experience in a healthcare setting preferred.
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Proficient in Microsoft Office and medical practice management software.
Benefits
Benefits of Joining QualDerm Partners:
Competitive Pay
Medical, dental, and vision
401(k) - The company match is 100% of the first 3%; and 50% of the next 2%; immediately vested
Paid Time Off - accrual starts upon hire, plus 6 Paid Holidays and 2 Floating Holidays
Company paid life insurance and additional coverage available
Short-term and long-term disability, accident and critical illness, and identity theft protection plans
Employee Assistance Program (EAP)
Employee Discounts
Employee Referral Bonus Program
QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.
Auto-ApplyFlight Crew
Front desk coordinator job in Wilson, NC
Flight Crew are responsible for providing customer service while running game booths, interacting with fans, always maintaining appearance of work area, stocking inventory, and helping to maintain orderly lines. The Flight Crew is an integral part of the Wilson Warbirds fan experience, with job duties that directly impact our guests and their enjoyment of Wilson Warbird home games.
Essential Duties and Responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.
Coordinates all game-day sponsored promotional elements including: in-between inning contests, giveaways, concourse displays, pre-game ceremonies, first pitches and the National Anthem
Assist with and execute between-innings promotions, including finding fan participants, bringing participants to the field, guiding them through waiver process, etc.
Staff all interactive areas throughout Wilson Warbirds Stadium, could include but not limited to the Speed Pitch, Prize Wheel, and Launch-A-Ball
Entertain and interact with fans at Warbirds games, helping to create an overall fun atmosphere at Wilson Warbirds Stadium
Attend and assist with external community appearances and events on both game days and non-game days to represent the Warbirds in the community
Additional responsibilities may be available throughout the season such as serving as the Warbirds handler, assisting with Warbirds Kids Camps, delivering pocket schedules and flyers offsite, other duties as available
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Must be at least 16 years of age
Must have excellent communication and people skills
Valid Driver's license and MBBC satisfactory driving record are required for any driving responsibilities
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training.
Work Hours
Hours vary according to the game and event. Must be available to work at least a minimum of 28 Warbirds home games during the regular season
Some perks include:
Ballpark discounts
Recognition program and incentives
Inclusive training and development opportunities aligned with Club values
For more information about our Crew, other benefits and insight into our Club culture please visit our Careers Page.
Auto-ApplyFront Office Specialist
Front desk coordinator job in New Bern, NC
A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
LOCATION
* Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support.
* Provide exceptional customer service during every patient encounter (in person or via phone).
* Display a professional attitude, greet patients promptly with a smile, and thank them when they leave.
* Answer phones (both external and internal); assure prompt, courteous service at all times.
* Practice urgency at all times with consideration to the patient's time, as well as doctor's time and schedule.
* Double check insurance authorizations to ensure completion and build accurate flow sheets.
* Check out patients and collect correct payments according to procedures.
* Manage patient flow in the office and ensure communication to maximize efficiency and customer service.
* Complete daily reconciliations / close day / countdown cash drawer.
* Comply with all company policies and procedures, including HIPAA.
* General office duties and cleaning to be assigned by the manager.
QUALIFICATIONS
* Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
* Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
* Favorable result on background check as required by state
* Must be able to provide proof of identity and right to work in the United States
EDUCATION AND/OR EXPERIENCE
* High school diploma or GED required
LICENSES AND CREDENTIALS
* None
SYSTEMS AND TECHNOLOGY
* Proficient in Microsoft Excel, Word, PowerPoint, Outlook
PHYSICAL REQUIREMENTS
* This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.
Auto-ApplyDental Front Office Assistant
Front desk coordinator job in Kinston, NC
**We are looking for a Front Desk Auxiliary to join our team!** **Affordable Dentures & Implants is an** opportunity to do what **you** love and get paid to do it! You will enjoy a fulfilling career like no other and will play a vital role in changing the lives of our patients. Together with our experienced dentists and lab professionals, you can be part of delivering life-changing tooth replacement care to hundreds of thousands of patients every year.
**JOB PURPOSE:**
The Front Desk Assistant is responsible for providing best-in-class customer service to our patients. Responsible for greeting patients at the front desk; scheduling appointments; answering and handling phone calls; and checking patients in and out. Effectively and efficiently manage patient lobby while maintaining professional standards and ensuring that all interactions between the doctor, staff and patients run as smoothly as possible.
**ESSENTIAL FUNCTIONS:**
+ Greet and process incoming patients in an efficient and professional manner; control the flow of patients through the dental center daily
+ Ensure patients are comfortable while in the office
+ Answer patients' routine questions; provide information regarding treatment options, office policies, denture styles, packages, aftercare instructions, and pricing
+ Accurately collect and deposit funds from patients, including processing of credit card payments and handling cash (and checks if applicable)
+ Efficiently use Dentrix software program in daily operations, including scheduling appointments, providing patients with accurate walkout statements, setting up, filing, and updating complete and accurate patient records; also provide patients with information as needed to file with their insurance carrier
+ Prepare documentation as needed for refunds to be processed for patients; contact patients regarding returns for chrome partials and other matters such as outstanding account balances
+ Inventory and order office supplies and forms as instructed
+ Mail accurate and timely reports, invoices and correspondence to the accounting and management service providers
+ Answer incoming telephone calls and provide information to patients in a courteous and professional manner; enter all information on the Patient Inquiry Log and follow up as needed to encourage potential patients to visit the office
+ Consistently provide the Practice Owner/Managing Dentist and the assigned Manager Practice Excellence with a copy of the log weekly
+ Tally time sheets in an accurate and timely manner for the dentist; collect completed timesheets for all staff members for the dentist approval and signature and fax to Affordable Care Payroll Department
+ Maintain a clean and neat reception area and waiting room; ensure patient restrooms are kept clean and stocked; dust the furniture as needed
+ May perform chair-side assisting as needed
+ Perform miscellaneous job-related duties as assigned
+ Minimal travel may be required for training and/or continuing education purposes
+ Other duties as assigned
**Educational Requirements:**
+ Must have 2 - 5 years' experience working in a dental office (including patient scheduling)
**GENERAL KNOWLEDGE, SKILLS & ABILITIES:**
+ Strong organization skills
+ Ability to work in a high volume, fast paced environment
+ Ability to multi-task
+ Leadership skills/experience
+ Dentrix experience preferred
+ CareCredit experience preferred
+ Experience (or formal training) consisting of chair-side assisting with oral surgery preferred for training purposes
**Benefits**
We care about our employees and understand the hard work that goes into providing the best-in-class patient care. You will be provided the **training** needed to provide you with the support you need to do your job well. **Additional benefits include** , group medical and dental insurance, vision insurance, life insurance, flexible spending (health and dependent care), 401(k), 9 paid holidays off, 10 days of vacation, and 5 additional PTO days. We also offer ancillary benefits to include hospital indemnity, accident, and critical illness insurance options.
**About Affordable Care**
Founded in 1975, today Affordable Care, LLC is America's largest dental support organization (DSO) focused on tooth replacement services, serving more than 400 dental practices across the United States. Supported practices primarily concentrate on extractions, dentures, implants, and fixed arches, with some practices housing an on-site laboratory to enable same-day dental services. **Affordable Care is the DSO for several top dental brands including, but not limited to, Affordable Dentures & Implants, DDS Dentures + Implant Solutions, and Advanced Dental Implant Centers.** From the Affordable Care Support Center, located in North Carolina's Research Triangle Park, along with field-based teams, Affordable Care provides business expertise and support services to dental practices, taking care of non-clinical duties so dentists can focus on treating patients (visit affordablecare.com ).
**Job Details**
**Pay Type** **Hourly**
**Job Category** **Practice Staff**
Patient Access Coordinator (NIGHTS AND WEEKENDS)
Front desk coordinator job in Plymouth, NC
Temporary Description
Job Title: Patient Access Coordinator Department: Registration
Reports to: Sasha Hammond Shift: Flexible
About Washington Regional Medical Center:
Washington Regional Medical Center (WRMC) in Plymouth, North Carolina, is a 25-bed critical access hospital that provides programs and services to 157,000 people in 7 counties. The facility offers inpatient, swing-bed rehabilitative, and outpatient services, including primary care, a specialty care clinic, and a dedicated outpatient area with women's health services. A 4-bed emergency department serves approximately 650 patients per month, and team members at the facility have access to a telemedicine link with the Brody School of Medicine at East Carolina University.
Job Summary:
The Patient Access Coordinator is the first point of contact for all patients, creating their first impression of the organization's services. Patient Access Coordinators are responsible for guiding patients through the admissions process by screening patients for eligibility, preparing patient information for clinical staff, and answering patient questions.
Duties/Responsibilities:
Checking patients in and out when they arrive for medical services.
Documenting insurance information, personal information, payment methods, and other important patient information
Updating patient files and appointment information accurately
Communicating information and essential details to other medical care staff
Processing co-payments from patients
Responsible for keeping the reception and patient waiting areas clean and organized.
Requirements
Required Skills/Abilities:
Excellent verbal and written communication skills.
Strong customer service skills for dealing with patients
Strong organizational skills to keep patient information confidential and organized
Ability to juggle and prioritize multiple responsibilities and handle interruptions
Understanding of the importance of confidentiality
Compassion to help patients and caregivers in difficult situations
Experience with electronic health records (EHRs)
Knowledge of insurance benefits
2+ years of experience working as a patient access representative
Ability to function well in a high-paced and occasionally high-stress environment.
Proficient with Microsoft Office Suite or related software.
Education and Experience:
Patient access representatives need to have a high school diploma or equivalent. Computer and typing skills and knowledge of the healthcare industry are helpful.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Salary Description $17 - $20/hour
Patient Service Representative
Front desk coordinator job in Rocky Mount, NC
JOB TITLE: Patient Services Representative DEPARTMENT: Integrated Health Services FLSA: Full-Time; Non-Exempt DURATION: OPEN Until Filled The Patient Services Representative is responsible for inputting complete, correct patient demographic information, updating all patient financial data, and verifying and documenting patient benefits on each account.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Responsible for demographic, insurance, and specific billing information taken directly from patients by registering new patients in the computer system and updating information on established patients for each visit.
* Inform patients of the income verification process and account status.
* Set up patient charts with accurate information.
* Monitors patient and visitor traffic during clinic hours and assists patient representatives with greeting all patients to expedite the check-in and check-out process.
* Provide patient support and culturally competent services for diverse populations.
* Responsible for disseminating information to clients and visitors regarding services of the Medical Center and how to utilize these services.
QUALIFICATIONS
Education/Certifications: Associate's degree preferred.
KNOWLEDGE, SKILLS & ABILITIES:
Patient benefits/services coordinator and Basic Accounting Principles and experience needed. Federally Qualified Health Care (FQHC) environment and Ambulatory health care/early childhood practice experience preferred.
HIRING RANGE: $16.00 to $18.00/hour
BENEFITS:
* Medical
* Dental
* Vision
* 403b Retirement
* Paid Time Off
* 10 Paid Holidays (including birthday)
EQUAL OPPORTUNITY EMPLOYER
OIC, Inc. is an equal opportunity employer. OIC, Inc. offers equal opportunities to applicants and employees and makes all employment-related decisions based exclusively on job-related qualifications, without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, political affiliation and/or any other status protected by law.
DIVERSITY STATEMENT
OIC, Inc. is committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients is essential to fulfilling OIC, Inc.'s vision and goals.
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Due to the volume of applications received, please do not contact the OIC Human Resources Department to check the status of an application, as we will be unable to provide this information over the phone. All applicants will be reviewed and those deemed most qualified will be contacted for an interview.
Thank you for your interest in employment with OIC, Inc.
Front Desk Receptionist and Information Clerk
Front desk coordinator job in Williamston, NC
Benefits:
HSA and FSA
401(k)
401(k) matching
Competitive salary
Dental insurance
Employee discounts
Health insurance
Paid time off
Parental leave
Training & development
Vision insurance
Wellness resources
Donation matching
The Boyd Agency, a Member of Correll Insurance Group has an immediate position for a full-time Receptionist and Information Clerk in our Williamston, NC location.
Job Summary:
As the Receptionist, you will be the first point of contact for our clients and visitors. Your primary responsibility will be to provide a warm and welcoming environment while efficiently managing front desk operations. You will play a crucial role in ensuring smooth communication between clients and our team of insurance professionals. Answer insurance inquiries and provide information to the customers and other interested parties regarding activities conducted at our office, and employees within the organization.
Essential Duties and Responsibilities:
Operating telephone to answer, screen, or forward calls, providing information, or taking messages.
Greeting persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Collecting deposits, payments, and/or fees and record receipts for services.
Performing Administrative tasks such as data entry, filing, and scanning.
Establishing and Maintaining Interpersonal Relationships
Obtaining/Processing/Documenting/Recording Information
Sorting and distributing incoming mail.
Preparing business correspondence.
Providing notifications to customers or patrons.
Recording personnel information.
Sending information, materials or documentation.
Equipment Used: Desktop/Laptop computer, Scanners, Postage Machines, Laser Fax Machine, Document Management Software.
Minimum Qualifications and Experience:
Desire to obtain Property and Casualty Insurance License within 6-12 months of employment to assist with clients. Correll Insurance Group can assist in the scheduling of pre-licensing courses, exam, application, etc
High school diploma or equivalent.
Previous experience in a receptionist or customer service role is preferred.
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Proficiency in Microsoft Office 365 Suite (Word, Excel, Outlook, Teams).
Professional appearance and demeanor.
Ability to handle sensitive and confidential information with discretion.
Friendly and approachable personality with a customer-focused attitude.
Work Location:
Williamston, NC
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Work Type:
Full-time, M-F
Summary:
If you enjoy helping others and are a compassionate, customer-focused individual, then apply today! At Correll Insurance Group we pride ourselves on our insurance products and customer service, and inclusive work environment for our team.
NOTE: The information contained in this job description has been prepared to indicate the general nature of work performed by an employee within this classification. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Correll Insurance Group has been in the Carolinas since 1931.
The local agents of Correll Insurance Group offer individual and business insurance solutions. We develop client relationships to provide insurance packages, including homeowners and car insurance, flood and liability insurance, for both businesses and families.
We support local, independent agents who serve the towns they live in. Our agents have stood beside their neighbors in the Carolinas, Tennessee, Kentucky, Arkansas, and Mississippi for generations. Correll agents offer services backed by the resources of an established, national firm.
Correll Insurance Group, one of the largest independent insurance agencies in the Southeast. We are a Trusted Choice independent agency that represents more than 200 insurance companies, allowing us to design the best product for most situations.
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.
Auto-ApplyPart-Time Receptionist - Rocky Mount Toyota
Front desk coordinator job in Rocky Mount, NC
Job DescriptionDescription:
At CMA's Rocky Mount Toyota, we are committed to providing exceptional customer experiences while supporting our team members in their growth and success. We are looking for a friendly and professional Part-Time Receptionist, 20-30 hours per week, to be the first point of contact for our dealership. This position plays a vital role in delivering a warm, welcoming experience to all customers and guests while assisting with various administrative duties to support daily operations.
Carter Myers Automotive (CMA) is a family and employee-owned company proudly serving Virginia, West Virginia, North Carolina, and Maryland since 1924 with locations in Charlottesville, VA; Lexington Park, MD; Lynchburg, VA; Martinsburg, WV; Richmond, VA; Rocky Mount, NC; Staunton, VA; Williamsburg, VA; and Winchester, VA. Our dealerships represent top automotive brands including Toyota, Cadillac, Chevrolet, GMC, Honda, Hyundai, Kia, Lincoln, Nissan, Subaru, Volkswagen, Volvo, Chrysler, Dodge, Jeep, Ram, Ford, and Buick.
As a Receptionist at CMA's Rocky Mount Toyota, you will:
Greet all visitors in a courteous and professional manner
Answer and direct incoming phone calls using a multi-line phone system
Provide accurate information and assistance to customers and team members
Schedule appointments and direct inquiries to appropriate departments
Maintain a tidy and organized front desk and lobby area
Perform general clerical duties such as data entry, filing, and handling mail
Support dealership staff with administrative tasks as needed
Benefits
Employee Stock Ownership Plan (ESOP)
Competitive insurance benefits including medical, dental, vision, employer paid life insurance, short-term disability, long-term disability, and employee assistance program
401k plan with company matching
Paid Time Off and Holiday pay
Associate discounts on vehicle purchases, parts, and service
Paid maternity leave after one year of employment
Closed on Sunday
Requirements:
Education and/or Experience
High school diploma or equivalent required
Previous receptionist or customer service experience preferred
Strong communication and interpersonal skills
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Professional appearance and demeanor
Ability to multitask and stay organized in a fast-paced environment
A positive attitude and a team-first mindset
Carters Myers Automotive provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Employment offers are contingent upon the successful completion of a drug screening and background check.
Night Auditor Desk Clerk
Front desk coordinator job in Rocky Mount, NC
Serves at the front desk from 11:00 pm until 7:00 am and posts daily transactions on the computer. The night auditor is responsible for balancing the revenue and expense transactions which occur at the hotel each day in addition to the regular duties of a front desk clerk. The front desk clerk greets guests, assigns them to rooms and processes payments. Front desk clerk also processes guests checking out and works with housekeeping to ensure all rooms are cleaned on the proper schedule.
**This is a brief summary of anticipated job duties. Upon interview a more detailed job description will be available.**
Auto-ApplyFront Office Receptionist (Bilingual)
Front desk coordinator job in Greenville, NC
Job Description
Bilingual Front Office Receptionist - GREENVILLE KIDS DENTAL
Greensville Kids Dental is offering a full-time opportunity as a Bilingual Front Office Receptionist at our Greenville office. We are an upbeat team looking for an individual who has a passion for helping others and wants to make a positive difference in their community.
Why Join Us?
Modern, kid-friendly facility designed for comfort and efficiency
Cutting-edge technology combined with a compassionate care approach
A supportive network that encourages growth into leadership roles
The chance to make a meaningful impact on children's health while advancing in your career journey
Summary of Essential Job Functions
Greet, check-in patients, and schedule appointments
Verify insurance eligibility
Answer and manage incoming calls
Register new patients
Maintain and update patient information in the data system in compliance with privacy and security regulations
Safeguard patient privacy and confidentiality
Monitor and maintain dental office supplies
Update patient education materials and maintain a professional reception area
At a Glance
Language Requirements: Must be Bilingual
Experience Required: 1+ years of Dental or Healthcare Receptionist experience
Job Type: Full-time
Compensation and Schedule
Salary: $16.00 depending on experience
Bonus Pay: up to $600 additional per month
Schedule: On-site. Monday-Friday
Benefits That Support You Personally and Professionally
At Kids Dental Brands, we offer a comprehensive and competitive benefits package designed to support your health, well-being, and future. Our offerings for this role include:
Health Coverage - Medical, dental, vision, and basic life insurance.
Supplemental Benefits - Voluntary life insurance, short- and long-term disability, legal assistance, identity theft protection, critical illness, hospitalization, and cancer insurance.
Wellness Program - Incentive-based wellness initiatives to support your physical and mental health, plus access to our Employee Assistance Program (EAP).
Financial Security - 401(k) retirement plan with company match to help you plan for the future.
Paid Time Off - Enjoy a healthy work-life balance with paid time off, eight (8) paid holidays annually, and dedicated wellness days.
Join our team and help drive our mission that all children, regardless of family income, deserve access to high-quality dental care, in a kid-friendly and fun environment!
Front Desk Receptionist and Information Clerk
Front desk coordinator job in Williamston, NC
Benefits:
HSA and FSA
401(k)
401(k) matching
Competitive salary
Dental insurance
Employee discounts
Health insurance
Paid time off
Parental leave
Training & development
Vision insurance
Wellness resources
Donation matching
The Boyd Agency, a Member of Correll Insurance Group has an immediate position for a full-time Receptionist and Information Clerk in our Williamston, NC location.
Job Summary:
As the Receptionist, you will be the first point of contact for our clients and visitors. Your primary responsibility will be to provide a warm and welcoming environment while efficiently managing front desk operations. You will play a crucial role in ensuring smooth communication between clients and our team of insurance professionals. Answer insurance inquiries and provide information to the customers and other interested parties regarding activities conducted at our office, and employees within the organization.
Essential Duties and Responsibilities:
Operating telephone to answer, screen, or forward calls, providing information, or taking messages.
Greeting persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Collecting deposits, payments, and/or fees and record receipts for services.
Performing Administrative tasks such as data entry, filing, and scanning.
Establishing and Maintaining Interpersonal Relationships
Obtaining/Processing/Documenting/Recording Information
Sorting and distributing incoming mail.
Preparing business correspondence.
Providing notifications to customers or patrons.
Recording personnel information.
Sending information, materials or documentation.
Equipment Used: Desktop/Laptop computer, Scanners, Postage Machines, Laser Fax Machine, Document Management Software.
Minimum Qualifications and Experience:
Desire to obtain Property and Casualty Insurance License within 6-12 months of employment to assist with clients. Correll Insurance Group can assist in the scheduling of pre-licensing courses, exam, application, etc
High school diploma or equivalent.
Previous experience in a receptionist or customer service role is preferred.
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Proficiency in Microsoft Office 365 Suite (Word, Excel, Outlook, Teams).
Professional appearance and demeanor.
Ability to handle sensitive and confidential information with discretion.
Friendly and approachable personality with a customer-focused attitude.
Work Location:
Williamston, NC
*********************************************************************
Work Type:
Full-time, M-F
Summary:
If you enjoy helping others and are a compassionate, customer-focused individual, then apply today! At Correll Insurance Group we pride ourselves on our insurance products and customer service, and inclusive work environment for our team.
NOTE: The information contained in this job description has been prepared to indicate the general nature of work performed by an employee within this classification. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.