Front desk coordinator jobs in Gulfport, MS

Job Description The Receptionist position will involve answering multiple phone lines, providing customer service to agency customers, greeting office visitors throughout the day, drafting letters & reports, and other additional clerical duties as directed by the agency owner or associates. Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Mon-Fri Schedule Evenings Off Career Growth Opportunities Responsibilities Immediately greet all customers, entering the office, in a friendly and helpful manner. Take premium payments from customers. Requirements Possess a genuine willingness to learn, be intuitive and resourceful and be coachable. Possess an upbeat, positive and enthusiastic attitude. Professional phone etiquette. Great Customer Service Skills. Problem-Solving Capabilities. Works well with other employees and is a team player with a positive attitude. Strong work ethic and leadership skills.

Front Desk Clerk JOB CODE #: 310167 REPORTS TO: Hotel Manager on Duty Must be able to obtain a Mississippi Gaming License . Responsibilities include providing exceptional guest service by performing all functions of the front desk in a timely & accurate manner. RESPONSIBILITIES Responsible for performing all job duties of a guest service representative and a hotel supervisor Responsible for evaluating all guest service representatives for 90 day and annual evaluations Responsible for conducting quarterly meetings with the crew Responsible for handling any guest or crewmember complaints/issues Responsible for reconciling third party bookings at the end of each month Responsible for tracking call log data Responsible for tracking weekly productivity Responsible for interviewing and hiring new clerks Responsible for training all new hires and creating training booklets Responsible for department orientation with new hires Responsible for reviewing the schedule Responsible for assisting front desk when needed Responsible for assisting marketing with upgrades and room blocks Responsible for ensuring that all guest service representatives are consistent in maintaining guest service standards Responsible for any other duties as assigned by the supervisor CERTIFICATION/LICENSES: Mississippi Gaming License REQUIRED. EDUCATION OR SKILLS REQUIRED: High School Graduate or equivalent. Excellent oral and written communication skills. Computer experience with Windows, Word and Excel. PHYSICAL ACTIVITIES: The following activities are normally required to perform these functions: stand, walk, bend, reach, read, write, eye to hand coordination, depth perception, effective verbal communication, strong math skills, excellent organizational skills.

The Doubletree Biloxi is looking for an exceptional addition to our amazing Front Desk team. Hospitality experience is preferred, but not required as we are more than happy to provide the right person with an opportunity! This position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards. Job Types: Part-time, Full-time Benefits: Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Schedule: 10 hour shift 4 hour shift 8 hour shift Day shift Holidays Monday to Friday Night shift Weekends as needed Work setting: In-person Ability to commute/relocate: Biloxi, MS 39530: Reliably commute or planning to relocate before starting work (Required) Education: High school or equivalent (Preferred) Shift availability: Day Shift (Required) Night Shift (Required) Work Location: In person View all jobs at this company

Job Description Now Hiring: Hotel Front Desk Agent CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Front Desk Agent for the Fairfield Inn and Suites Gulfport, MS. When joining our team, you will be joining a company that prides itself on providing exceptional guest service, recognizing our associates as our best asset, and providing value to our business partners and owners. Our Front Desk Agent will demonstrate the ability to work independently while providing excellent guest service. The position will also be responsible to follow basic account procedures to assure the hotel's procedures are complete and accurate. Guest security and safety are most important to CUSA, LLC and the Front Desk position is crucial to assure every guest has a pleasant, safe, and secure stay. This position is also required to answer guest questions and make recommendations about the hotel and local area. Completes their job duties in conjunction with the hotel's policy and procedures. Must have previous Marriott Front Desk Experience. EEOC employeer

The Front Desk Agent is responsible for greeting, registering, and checking in guests upon arrival and providing them with any necessary assistance during their stay. This role involves managing reservations, handling guest inquiries, coordinating with other departments, and ensuring an exceptional guest experience. Front Desk Agents are the first point of contact for guests and play a key role in creating a positive and welcoming atmosphere. Key Responsibilities: Guest Check-in and Check-out: • Greet guests upon arrival in a friendly and professional manner. • Verify and process guest reservations, ensuring all details are correct. • Assign rooms, provide room keys, and explain hotel amenities and services. • Handle guest check-out, ensuring all charges are accurate and payments are processed. • Assist with any special requests or accommodations during the check-in/check-out process. Guest Services and Communication: • Answer phone calls and respond to guest inquiries, providing accurate information about hotel services, amenities, and local attractions. • Address guest concerns or complaints promptly and professionally, ensuring resolution to their satisfaction. • Assist with arrangements such as transportation, restaurant reservations, or booking tours. • Communicate guest preferences or requests to other departments (e.g., housekeeping, maintenance). Reservation Management: • Manage reservations, ensuring all guest details are accurately recorded in the system. • Process and confirm room bookings, making adjustments to reservations as necessary. • Assist in overbooking situations and manage guest room availability to maximize occupancy. Payment and Billing: • Process payments for room charges, incidental charges, and other guest services, using the hotel's point-of-sale (POS) system. • Handle cash, credit card, and other forms of payment in accordance with hotel policies. • Ensure accurate billing and maintain a well-organized cash drawer and financial records. • Prepare and distribute guest folios (itemized statements of charges) at check-out. Lobby and Front Desk Management: • Maintain the cleanliness and organization of the front desk area and lobby, ensuring it is presentable and welcoming. • Monitor guest traffic and handle peak times efficiently to minimize wait times. • Assist with guest luggage and provide directions or information about hotel facilities and the local area. Safety and Security: • Follow hotel security protocols and ensure guest safety, including monitoring access to guest floors and handling emergency situations as needed. • Maintain confidentiality of guest information in compliance with hotel policies and data protection laws. • Report any suspicious behavior or security concerns to management or appropriate personnel. Team Collaboration: • Work closely with housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. • Communicate guest requests or issues to relevant departments in a timely manner. • Assist in training new front desk staff or interns as needed. Additional Duties: • Assist with administrative tasks, such as filing, data entry, or preparing reports. • Participate in hotel meetings and contribute to discussions on improving guest service and operational efficiency. • Assist in special hotel events, promotions, or group bookings. Requirements Qualifications: Education: High school diploma or equivalent (required). Associate's degree in Hospitality, Business, or related field (preferred). Experience: Previous experience in a customer service or hospitality role (preferred). Experience using hotel management software (e.g., Opera) and point-of-sale (POS) systems (preferred). Familiarity with handling cash, credit cards, and processing payments. Skills: Excellent communication and interpersonal skills to engage with guests and coworkers. Strong organizational skills with attention to detail and the ability to multitask. Ability to work in a fast-paced, customer-facing environment. Problem-solving skills to address guest concerns and resolve issues efficiently. Knowledge of hotel amenities, local attractions, and services available to guests. Physical Requirements: Ability to stand for extended periods and move around the front desk area. Ability to lift and carry small packages or luggage up to 25 pounds. Ability to work at a fast pace, especially during peak check-in and check-out times. Work Environment: Front Desk Agents typically work in hotels, resorts, or other hospitality establishments. Shifts may include evenings, weekends, and holidays. The position will involve working in a busy, high-energy environment with frequent guest interaction. Compensation: Competitive hourly wage, with possible benefits, including health insurance, paid time off, and other perks. The Front Desk Agent plays an essential role in delivering exceptional customer service and ensuring that guests have a positive experience from check-in to check-out. Successful candidates should have excellent communication skills, strong attention to detail, and the ability to work efficiently in a dynamic, customer-focused environment. DISCLOSURE STATEMENT No one , for any one position, can possibly encompass all responsibilities, which may be requested. The above is a summary of the major responsibilities of the position. The objective of any position is to effectively provide the services and support for the Hotel. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This document does not create an employment contract, implied or otherwise, other than “at will” employment relationship.

Job Title: Front Desk Agent Department: Front Office Reports To: Front Office Manager / General Manager FLSA Status: Non-Exempt The Front Desk Agent is the first point of contact for guests and plays a key role in delivering outstanding service at the Hampton Inn - Biloxi/Ocean Springs. This position is responsible for ensuring a smooth check-in/check-out process, handling guest requests efficiently, and creating a welcoming environment for every guest. Key Responsibilities: Greet guests with a warm, genuine smile and assist them throughout their stay Perform check-in/check-out procedures accurately and efficiently Answer phone calls, make reservations, and manage room availability using the property management system (OnQ experience is a plus) Resolve guest concerns and complaints in a courteous and professional manner Process payments and maintain accurate records of transactions Coordinate with housekeeping and maintenance departments to ensure room readiness and guest satisfaction Provide information about hotel amenities, local attractions, dining options, and directions Maintain a clean and organized front desk and lobby area Follow all Hilton brand standards and property policies, including safety and security procedures Qualifications: High school diploma or equivalent required; hospitality or customer service experience preferred Strong communication and interpersonal skills Ability to remain calm and professional in a fast-paced environment Proficient in basic computer skills; experience with hotel PMS systems (especially Hilton OnQ) is a plus Must be available to work flexible shifts including nights, weekends, and holidays Dependable, punctual, and team-oriented Physical Requirements: Must be able to stand for long periods of time Frequent walking, bending, and reaching Ability to lift up to 25 lbs as needed What We Offer: Competitive pay Hilton Team Member Travel Program Opportunities for advancement within the company Supportive and friendly team environment Employee recognition programs

Description: The Front Desk Agent is responsible for greeting, registering, and checking in guests upon arrival and providing them with any necessary assistance during their stay. This role involves managing reservations, handling guest inquiries, coordinating with other departments, and ensuring an exceptional guest experience. Front Desk Agents are the first point of contact for guests and play a key role in creating a positive and welcoming atmosphere. Key Responsibilities: Guest Check-in and Check-out: • Greet guests upon arrival in a friendly and professional manner. • Verify and process guest reservations, ensuring all details are correct. • Assign rooms, provide room keys, and explain hotel amenities and services. • Handle guest check-out, ensuring all charges are accurate and payments are processed. • Assist with any special requests or accommodations during the check-in/check-out process. Guest Services and Communication: • Answer phone calls and respond to guest inquiries, providing accurate information about hotel services, amenities, and local attractions. • Address guest concerns or complaints promptly and professionally, ensuring resolution to their satisfaction. • Assist with arrangements such as transportation, restaurant reservations, or booking tours. • Communicate guest preferences or requests to other departments (e.g., housekeeping, maintenance). Reservation Management: • Manage reservations, ensuring all guest details are accurately recorded in the system. • Process and confirm room bookings, making adjustments to reservations as necessary. • Assist in overbooking situations and manage guest room availability to maximize occupancy. Payment and Billing: • Process payments for room charges, incidental charges, and other guest services, using the hotel's point-of-sale (POS) system. • Handle cash, credit card, and other forms of payment in accordance with hotel policies. • Ensure accurate billing and maintain a well-organized cash drawer and financial records. • Prepare and distribute guest folios (itemized statements of charges) at check-out. Lobby and Front Desk Management: • Maintain the cleanliness and organization of the front desk area and lobby, ensuring it is presentable and welcoming. • Monitor guest traffic and handle peak times efficiently to minimize wait times. • Assist with guest luggage and provide directions or information about hotel facilities and the local area. Safety and Security: • Follow hotel security protocols and ensure guest safety, including monitoring access to guest floors and handling emergency situations as needed. • Maintain confidentiality of guest information in compliance with hotel policies and data protection laws. • Report any suspicious behavior or security concerns to management or appropriate personnel. Team Collaboration: • Work closely with housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. • Communicate guest requests or issues to relevant departments in a timely manner. • Assist in training new front desk staff or interns as needed. Additional Duties: • Assist with administrative tasks, such as filing, data entry, or preparing reports. • Participate in hotel meetings and contribute to discussions on improving guest service and operational efficiency. • Assist in special hotel events, promotions, or group bookings. Requirements: Qualifications: Education: High school diploma or equivalent (required). Associate's degree in Hospitality, Business, or related field (preferred). Experience: Previous experience in a customer service or hospitality role (preferred). Experience using hotel management software (e.g., Opera) and point-of-sale (POS) systems (preferred). Familiarity with handling cash, credit cards, and processing payments. Skills: Excellent communication and interpersonal skills to engage with guests and coworkers. Strong organizational skills with attention to detail and the ability to multitask. Ability to work in a fast-paced, customer-facing environment. Problem-solving skills to address guest concerns and resolve issues efficiently. Knowledge of hotel amenities, local attractions, and services available to guests. Physical Requirements: Ability to stand for extended periods and move around the front desk area. Ability to lift and carry small packages or luggage up to 25 pounds. Ability to work at a fast pace, especially during peak check-in and check-out times. Work Environment: Front Desk Agents typically work in hotels, resorts, or other hospitality establishments. Shifts may include evenings, weekends, and holidays. The position will involve working in a busy, high-energy environment with frequent guest interaction. Compensation: Competitive hourly wage, with possible benefits, including health insurance, paid time off, and other perks. The Front Desk Agent plays an essential role in delivering exceptional customer service and ensuring that guests have a positive experience from check-in to check-out. Successful candidates should have excellent communication skills, strong attention to detail, and the ability to work efficiently in a dynamic, customer-focused environment. DISCLOSURE STATEMENT No one , for any one position, can possibly encompass all responsibilities, which may be requested. The above is a summary of the major responsibilities of the position. The objective of any position is to effectively provide the services and support for the Hotel. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This document does not create an employment contract, implied or otherwise, other than “at will” employment relationship.

Job DescriptionDescription: The Front Desk Agent is responsible for greeting, registering, and checking in guests upon arrival and providing them with any necessary assistance during their stay. This role involves managing reservations, handling guest inquiries, coordinating with other departments, and ensuring an exceptional guest experience. Front Desk Agents are the first point of contact for guests and play a key role in creating a positive and welcoming atmosphere. Key Responsibilities: Guest Check-in and Check-out: • Greet guests upon arrival in a friendly and professional manner. • Verify and process guest reservations, ensuring all details are correct. • Assign rooms, provide room keys, and explain hotel amenities and services. • Handle guest check-out, ensuring all charges are accurate and payments are processed. • Assist with any special requests or accommodations during the check-in/check-out process. Guest Services and Communication: • Answer phone calls and respond to guest inquiries, providing accurate information about hotel services, amenities, and local attractions. • Address guest concerns or complaints promptly and professionally, ensuring resolution to their satisfaction. • Assist with arrangements such as transportation, restaurant reservations, or booking tours. • Communicate guest preferences or requests to other departments (e.g., housekeeping, maintenance). Reservation Management: • Manage reservations, ensuring all guest details are accurately recorded in the system. • Process and confirm room bookings, making adjustments to reservations as necessary. • Assist in overbooking situations and manage guest room availability to maximize occupancy. Payment and Billing: • Process payments for room charges, incidental charges, and other guest services, using the hotel's point-of-sale (POS) system. • Handle cash, credit card, and other forms of payment in accordance with hotel policies. • Ensure accurate billing and maintain a well-organized cash drawer and financial records. • Prepare and distribute guest folios (itemized statements of charges) at check-out. Lobby and Front Desk Management: • Maintain the cleanliness and organization of the front desk area and lobby, ensuring it is presentable and welcoming. • Monitor guest traffic and handle peak times efficiently to minimize wait times. • Assist with guest luggage and provide directions or information about hotel facilities and the local area. Safety and Security: • Follow hotel security protocols and ensure guest safety, including monitoring access to guest floors and handling emergency situations as needed. • Maintain confidentiality of guest information in compliance with hotel policies and data protection laws. • Report any suspicious behavior or security concerns to management or appropriate personnel. Team Collaboration: • Work closely with housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. • Communicate guest requests or issues to relevant departments in a timely manner. • Assist in training new front desk staff or interns as needed. Additional Duties: • Assist with administrative tasks, such as filing, data entry, or preparing reports. • Participate in hotel meetings and contribute to discussions on improving guest service and operational efficiency. • Assist in special hotel events, promotions, or group bookings. Qualifications: Education: • High school diploma or equivalent (required). • Associate's degree in Hospitality, Business, or related field (preferred). Experience: • Previous experience in a customer service or hospitality role (preferred). • Experience using hotel management software (e.g., Opera) and point-of-sale (POS) systems (preferred). • Familiarity with handling cash, credit cards, and processing payments. Skills: • Excellent communication and interpersonal skills to engage with guests and coworkers. • Strong organizational skills with attention to detail and the ability to multitask. • Ability to work in a fast-paced, customer-facing environment. • Problem-solving skills to address guest concerns and resolve issues efficiently. • Knowledge of hotel amenities, local attractions, and services available to guests. Physical Requirements: • Ability to stand for extended periods and move around the front desk area. • Ability to lift and carry small packages or luggage up to 25 pounds. • Ability to work at a fast pace, especially during peak check-in and check-out times. Work Environment: • Front Desk Agents typically work in hotels, resorts, or other hospitality establishments. • Shifts may include evenings, weekends, and holidays. • The position will involve working in a busy, high-energy environment with frequent guest interaction. Compensation: • Competitive hourly wage, with possible benefits, including health insurance, paid time off, and other perks. The Front Desk Agent plays an essential role in delivering exceptional customer service and ensuring that guests have a positive experience from check-in to check-out. Successful candidates should have excellent communication skills, strong attention to detail, and the ability to work efficiently in a dynamic, customer-focused environment. Requirements:

Part-time Description The Front Desk Agent is responsible for greeting, registering, and checking in guests upon arrival and providing them with any necessary assistance during their stay. This role involves managing reservations, handling guest inquiries, coordinating with other departments, and ensuring an exceptional guest experience. Front Desk Agents are the first point of contact for guests and play a key role in creating a positive and welcoming atmosphere. Key Responsibilities: Guest Check-in and Check-out: • Greet guests upon arrival in a friendly and professional manner. • Verify and process guest reservations, ensuring all details are correct. • Assign rooms, provide room keys, and explain hotel amenities and services. • Handle guest check-out, ensuring all charges are accurate and payments are processed. • Assist with any special requests or accommodations during the check-in/check-out process. Guest Services and Communication: • Answer phone calls and respond to guest inquiries, providing accurate information about hotel services, amenities, and local attractions. • Address guest concerns or complaints promptly and professionally, ensuring resolution to their satisfaction. • Assist with arrangements such as transportation, restaurant reservations, or booking tours. • Communicate guest preferences or requests to other departments (e.g., housekeeping, maintenance). Reservation Management: • Manage reservations, ensuring all guest details are accurately recorded in the system. • Process and confirm room bookings, making adjustments to reservations as necessary. • Assist in overbooking situations and manage guest room availability to maximize occupancy. Payment and Billing: • Process payments for room charges, incidental charges, and other guest services, using the hotel's point-of-sale (POS) system. • Handle cash, credit card, and other forms of payment in accordance with hotel policies. • Ensure accurate billing and maintain a well-organized cash drawer and financial records. • Prepare and distribute guest folios (itemized statements of charges) at check-out. Lobby and Front Desk Management: • Maintain the cleanliness and organization of the front desk area and lobby, ensuring it is presentable and welcoming. • Monitor guest traffic and handle peak times efficiently to minimize wait times. • Assist with guest luggage and provide directions or information about hotel facilities and the local area. Safety and Security: • Follow hotel security protocols and ensure guest safety, including monitoring access to guest floors and handling emergency situations as needed. • Maintain confidentiality of guest information in compliance with hotel policies and data protection laws. • Report any suspicious behavior or security concerns to management or appropriate personnel. Team Collaboration: • Work closely with housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. • Communicate guest requests or issues to relevant departments in a timely manner. • Assist in training new front desk staff or interns as needed. Additional Duties: • Assist with administrative tasks, such as filing, data entry, or preparing reports. • Participate in hotel meetings and contribute to discussions on improving guest service and operational efficiency. • Assist in special hotel events, promotions, or group bookings. Requirements Qualifications: Education: High school diploma or equivalent (required). Associate's degree in Hospitality, Business, or related field (preferred). Experience: Previous experience in a customer service or hospitality role (preferred). Experience using hotel management software (e.g., Opera) and point-of-sale (POS) systems (preferred). Familiarity with handling cash, credit cards, and processing payments. Skills: Excellent communication and interpersonal skills to engage with guests and coworkers. Strong organizational skills with attention to detail and the ability to multitask. Ability to work in a fast-paced, customer-facing environment. Problem-solving skills to address guest concerns and resolve issues efficiently. Knowledge of hotel amenities, local attractions, and services available to guests. Physical Requirements: Ability to stand for extended periods and move around the front desk area. Ability to lift and carry small packages or luggage up to 25 pounds. Ability to work at a fast pace, especially during peak check-in and check-out times. Work Environment: Front Desk Agents typically work in hotels, resorts, or other hospitality establishments. Shifts may include evenings, weekends, and holidays. The position will involve working in a busy, high-energy environment with frequent guest interaction. Compensation: Competitive hourly wage, with possible benefits, including health insurance, paid time off, and other perks. The Front Desk Agent plays an essential role in delivering exceptional customer service and ensuring that guests have a positive experience from check-in to check-out. Successful candidates should have excellent communication skills, strong attention to detail, and the ability to work efficiently in a dynamic, customer-focused environment. DISCLOSURE STATEMENT No one , for any one position, can possibly encompass all responsibilities, which may be requested. The above is a summary of the major responsibilities of the position. The objective of any position is to effectively provide the services and support for the Hotel. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This document does not create an employment contract, implied or otherwise, other than “at will” employment relationship.

Overview Check guests in and out of hotel as needed in an efficient manner with needs of the guests servicing the primary consideration. Responsibilities Responsible for registering all guests in and out of the hotel. Ensuring that all proper credit and pertinent information is obtained. Responsible for issuing safety deposit boxes. Prepare daily cash reports, balancing payments and disbursements. Assists reservations by accepting and confirming reservations. Performs duties as cashier, petty cash, and other cash transactions according to front office procedures. Responsible for operating bank. Assure the safety and security of guests and team members. Other duties as assigned. Qualifications A high school diploma or GED equivalent. Trade school or vocational/technical training in hotel and motel management. One year experience in a high-volume hotel as a desk clerk or reservationist. Ability to work flexible schedules, including nights, weekends and holidays is required. Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable experience. Commitment to routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals. Must present an image of excitement and enthusiasm, while being able to project a professional appearance and demeanor. Excellent interpersonal, organizational and communication skills. Display strong work ethic and teamwork. What we offer you: Multiple benefit plans to suit your needs Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels Community volunteer opportunities Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full , contact the Human Resources department at the location in which you are applying. Pay Range USD $13.00 - USD $13.00 /Hr. Tipped Position This position does not earn tips A high school diploma or GED equivalent. Trade school or vocational/technical training in hotel and motel management. One year experience in a high-volume hotel as a desk clerk or reservationist. Ability to work flexible schedules, including nights, weekends and holidays is required. Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable experience. Commitment to routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals. Must present an image of excitement and enthusiasm, while being able to project a professional appearance and demeanor. Excellent interpersonal, organizational and communication skills. Display strong work ethic and teamwork. What we offer you: Multiple benefit plans to suit your needs Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels Community volunteer opportunities Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

Job Details Biloxi - Gulfport, MS Part TimeDescription Reports to: General Manager Front Desk: The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join. Responsibilities of Front Desk Associate 1. Greet members, prospective members, and guests, providing exceptional customer service. 2. Handle all front desk related activities including: 3. Answer phones in a friendly manner and assist callers with a variety of questions. 4. Check members into the PEAK/ABC IGNITE purchasing system. 5. Assist with the new membership signing-up process. 6. Take prospective members on tours of the Club facility. 7. Update member account information, as needed. 8. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager, as needed. 9. Assist in maintaining the neatness and cleanliness of the Club. 10. Complete daily Club cleaning assignments. Qualifications Qualifications/Requirements 1. Customer service background preferred. 2. Basic computer proficiency. 3. A passion for fitness and health. 4. Upbeat and positive attitude! 5. Punctuality and reliability is an absolute must! 6. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. 7. Strong listener with the ability to empathize with Club members and problem-solve in partnership with Club management personnel. 8. Demonstrate diplomacy and professionalism in all interactions while using appropriate behavior and language. 9. High School diploma/GED equivalent required. 10. CPR / AED certification preferred. 11. Must be 18 years of age or older. Physical Demands 1. Continual standing and walking during shift. 2. Continual talking in person or on the phone during shift. 3. Close reading work while working on computer equipment as well as some repetitive motions while typing and involved in cleaning activities. 4. Must be able to occasionally lift up to 50 lbs. 5. Regular exposure to certain chemicals related to cleaning products.

Why Bally's? Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform. Role: Performs a variety of tasks including: checking in and out guests, delivering messages, handling complaints, disseminating information, making reservations and answering/routing calls as needed. The Agent is often the first encounter a guest has with hotel guests and is thus very influential in creating the first impression of the hotel. Responsibilities: Enhances the guest experience by providing exceptional service. Responds to inquiries regarding property - i.e. directions to property, players club, entertainment, hours of operation of venues, etc. Relays "guest requests" to appropriate staff. Enters text messages for guests into the property's management system as requested; relay guest messages. Ensures calls are answered promptly and in accordance to department standards. Follows established emergency procedures and acts as a communications link in emergency situations. Answers fax and email inquiries. Confirms and modify reservations. Ensures that proper sales techniques and strategies are utilized to maximize occupancy, rates and revenue. Greets, registers, assigns rooms, and issues keys to arriving guests. Assists guests in fulfilling their requests - room changes, extra amenities, etc. Makes and confirms reservations. Posts charges to guest folios. Assists guests in resolving complaints. Maintains a cash bank, cash checks, issue change. Receives cash, checks, and credit cards for payment of services. Processes complimentary transactions with supporting documentation. Processes and submit end-of-shift reports. Contacts Housekeeping and Facilities department when guests report room issues. Reviews folios with guest ensuring accuracy; perform checkout. Adheres to department and property policies and procedures. Offers luggage assistance. Completes thorough bucket checks of all arriving, departing, in-house reservations. Corrects mistakes. Issues all coupons. Maintains knowledge of current marketing promotions and events. Maintains knowledge of and sells the Sounds of Your Stay Program (Tracks, Picks, Mix). Qualifications: High school diploma or GED Must project a professional and positive image. High energy level. Proficiency in typing. Excellent non-verbal communication skills - good posture, able to establish eye contact, and positive body language. Must project a professional and positive image. Ability to handle and carry out instructions. Ability to deal with people in a manner that shows sensitivity, tact, and professionalism. Must be able to maintain composure under stress in a fast-paced work environment. Must be able to stand for long periods of time. Basic reading and math skills. Ability to work a flexible schedule. Excellent interpersonal and communication skills. Must be able to communicate clearly and effectively with all Hard Rockers and guests. Ability to understand and promulgate written memos, instructions, regulations. Training: All employees are required to complete mandatory compliance training within thirty (30) days of hire date, then annually thereafter. Training marked with an asterisk below must be completed prior to reporting to their respective work area. The below courses are required for this position: Active Shooter Awareness Training Counterfeit Currency Prevention Cybersecurity Awareness for the Workplace General Employee Safety Training Hazard Communication Responsible Gaming Awareness Training Title 31 Introduction and Overview Title 31 SAR Incident Reporting Awareness Training* PCI Credit Card Fraud Prevention Sexual Harassment Awareness for Frontline TRMG Title 26 & Form 8300 for Non-Casino Departments * Working Conditions: Physical Demands How Often Environmental Conditions How Often Standing C Extreme Cold R Walking O Extreme Heat R Sitting O Temperature Changes R Lifting R Wet R Carrying R Humid R Pushing R Noise O Pulling R Vibration R Climbing R Hazards R Balancing C Atmospheric Conditions R Stooping C Cigarette Smoke O Kneeling C Crouching C Crawling R Reaching C Handling C Grasping C Feeling R Talking C Hearing C Repetitive Motions C Eye/Hand/Foot Coordination C C=Constantly (5-8 hours per shift), F=Frequently (2-5 hours per shift), O=Occasionally (Up to 2 hours per shift), R=Rarely (does not exist as regular part of job) Please check the physical strength of the job from the categories listed below. _____ Little physical effort __X__ Light work _____ Medium work _____ Heavy work _____ Very heavy w What's in it for you: * Competitive Salary with annual performance reviews * Comprehensive health coverage plan that includes medical, dental, and vision * 401(K)/ Company Match * Access Perks and Childcare discounts Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Let Bally's Bet on You - We can't wait to meet you!

Dental Front Desk Treatment Coordinator Schedule: M: 8am to 4pm, T-Th: 8am to 5pm, F: 8am to 3pm Benefits: Medical, In House Dental, Vision, Paid Time Off, 401k (match) About Us We are a patient-centered dental practice committed to delivering exceptional care in a welcoming environment. Our team values professionalism, compassion, and efficiency, and we are looking for a dedicated Treatment Coordinator to join our front desk team. Responsibilities Patient scheduling and check-in: Manage appointments, greet patients warmly, and ensure smooth office flow. Treatment coordination: Present treatment plans, explain procedures, and answer patient questions with clarity and empathy. Insurance verification: Confirm coverage, submit claims, and help patients understand financial options. Payment processing: Collect co-pays, set up payment plans, and maintain accurate records. Administrative support: Handle phone calls, emails, and maintain patient files in compliance with HIPAA standards. Qualifications Experience in dental or medical front desk Experience in Dentrix required Strong communication and customer service skills Knowledge of dental terminology and insurance processes Proficiency with dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental) Ability to multitask and stay organized in a fast-paced environment

Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open A Typical Day... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. It would be even better if you also had... * High school diploma or equivalent * Ability to work flexible schedule and/or in multiple locations * Sales/marketing experience What you'll bring to the team... * Answer phones and greet clients in a personalized, friendly, and inviting manner * Match clients with the best-suited tax professional for their needs * Schedule clients how they would like to be scheduled * Help to ensure all clients needs have been met during service both in person, over the phone or virtually * Maintain office cleanliness and organization of resources with team members * Other duties as assigned Your Expertise: * Experience working in a fast-paced environment * Previous experience in a customer service environment * Ability to multi-task * Strong organizational and time-management skills * Computer proficient with the ability to use Microsoft Office Why work for us At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs. * Employee Assistance Program with Health Advocate. * Wellbeing program, BetterYou, to help you build healthy habits. * Neurodiversity and caregiver support available to you and your family. * Various discounts on everyday items and services. * Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan. * Click here to checkout all available benefits. The Community You Will Join: At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you're looking to make an impact, H&R Block is the place for you. Sponsored Job #6611 Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.

Are you ready to be the heartbeat of our clinic and the ultimate guide on the journey to better hearing? As our Patient Care Coordinator, you'll be the friendly face that patients can rely on for a seamless experience from start to finish! You'll juggle everything from managing schedules and patient accounts to organizing exciting events that keep our community engaged. With your knack for creating an inviting atmosphere and your passion for exceptional service, you'll play a vital role in our clinic team, ensuring that every patient feels valued and heard. If you're ready to make a real impact while having fun in a dynamic environment, we want to meet you! At Audibel, a subsidiary of Starkey Hearing Technologies, we are setting a new standard for excellence in hearing healthcare with commitment to our Patient Journey philosophy. This philosophy is driven solely by the special needs of our patients and our commitment to serve them. That means carefully guiding our patients on how to choose the best style and technology to enhance their lifestyle. The Patient Care Coordinator (PcC) is the face of the clinic and the patient's guide throughout his or her Journey to better hearing. The PCC is responsible for coordinating all aspects of patient care. This includes providing a professional and inviting front office experience, managing the clinic schedule and patient accounts, maintaining patient records, organizing special events, leading retention efforts and more. The PSC is an essential component of the Clinic Team and a steward of its resources. Our Culture * An experienced team built around a culture of professional growth and knowledge-sharing. * We celebrate innovation - providing our patients with the most innovative technology and the most effective hearing devices. * We serve with passion, purpose and excellence. * Total Team Approach - Our staff functions together as a cohesive group of hearing professionals. * We coordinate the individual expertise of all staff members to provide the best possible care for our patients. You Will Ensure a Positive Patient Experience * Immediately acknowledge, greet and service all guests in a friendly, professional manner. * Check patients in and out of patient management software, track orders/sales and maintain daily, weekly and monthly reports. * Utilize elevated customer service approach and communication style when working with patients. * Direct and answer calls in a timely, professional fashion. You Will Provide Administrative Assistance * Strategically manage patient schedule on behalf of Clinic Team. * Understand, support and track current marketing initiatives for the clinic. * Organize office, maintain supplies, and ensure accurate patient files. * Protect Patients Privacy, collect insurance information, and complete insurance Authorization. * Maintain day-to-day operational procedures. You Will Complete Varied Tasks * Lead Morning Huddle on behalf of Clinic Team at the start of each day. * Make deposits (transportation required) and maintain cashbox. * Reconcile all deposits daily and report weekly. Results- Performance measures (How to Measure Success) * Customer Retention - Measured by active customers as a percentage of clinic total customers. * Patient Referrals - Measured percentage of referrals from your active customer database. * Same- or Next-day New Patient Appointments - Measured by the number of days 'wait time' for Hearing Consultation. * Days Sales to Cash - Measured by the number of business days payments are outstanding. * Maximized Opportunities - Measured by the percentage of Hearing Consultations completed with a companion (to scheduled). Other Duties (Non-Measurable) * Support Northland Employee Corporate and/or Department guidelines. * Check and verify quality. * React to change productively and handle other essential duties as assigned. * Assist with development of clinic performance. You Will Need * High school diploma preferred or equivalent work history. * 1-2 years' experience in a customer service or retail position preferred. * Proficient computer skills and knowledge of Microsoft Office Programs. * Industry familiarity encouraged. * Ability to manage all confidential information with complete discretion. ________________________________________ The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job. Salary and Other Compensation: The hourly rate for this position is between $15.55 - $20.19 / hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. This position is eligible for commissions based upon performance results. There is no guarantee of payout. Benefits: The following benefits for this position, subject to applicable eligibility requirements, include medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, short-term disability insurance, long-term disability insurance, employee assistance program, hearing aid benefits, PTO, paid sick and safe time, and 6 paid holidays annually. #LI-CS1 #Audibel

Job Description State Farm Agency, located in Ocean Springs, MS, has an immediate opening for a Front Office - Team Member. No insurance experience is required as we will train the right person with the right attitude. The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Ideal candidate is a professional with a great attitude and outgoing personality! Someone who has 'never met a stranger,' has stellar computer skills, the ability to multi-task, works well with their peers, and has a true passion for helping others. Responsibilities include but not limited to: Provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Manage incoming calls. Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. You will receive: Base Pay plus bonus Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Ideal Candidate: Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) Strong phone contact handling skills and active listening. Comfortable with making outbound calls. Genuinely excited to help customers. Patient, empathetic, and passionately communicative; loves to talk. Ability to empathize with and advocate for clients when necessary. Strong Problem-solving skills Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Secures valid data for the establishment of financial and medical records. Verifies insurance benefits, performs precertification, secures deposits, and established payments or referrals for payment sources. Acts as a support to the client for access to hospital services and to insurance companies. Education: High school diploma or GED equivalent. Experience: One year previous clerical experience, preferably in a healthcare setting in the areas of admissions and/or billing, with an emphasis on customer service. Coordinates effective day to day operations of an assigned area or designated patient population. Communicates patient/family health care needs to appropriate health care provider. Screens patients for referral to Financial Assistance Program and other government funded agencies . Participates as a member of the Care Team to achieve business goals, clinical/quality outcomes and customer satisfaction . Performs other related duties as assigned or requested. No specific complaints received/problems identified regarding lack of responsiveness Answers phone and intercom system properly and delivers messages promptly and accurately. Orients patient/family to unit/room, visiting hours, and policies. Obtains and verifies precertifications on all patients with payor requirements Maintains and balances cash drawer Processes all consults/stat orders accurately and timely. Ensures proper communication to health care provider and other departments to meet patient/unit needs and follow up PRN. Accurately provides diagnostic prep information when scheduling patients. Informs appropriate staff when a scheduled patient has arrived. Assists with distribution and updates required record of distributed radiology Reports Initiates and maintains integrity of requests, patient jackets and film release documents. Assists in collection and reporting of statistical data Screen patients for complaints of incomplete requirements. Screen patients for inappropriate proof of income and documentation Submitted to Financial Assistance Committee. Provides assistance to team members as requested or necessary. Participates on committees/councils as requested/required. Communicates operational issues clearly and effectively within the team and outside the team as appropriate. Safeguards confidential information. Ensures all work areas kept clean and reports any equipment malfunctions to a supervisor. Regular and timely attendance is required for this position. Performance of duties will be in compliance with all laws and regulations governing healthcare organizations Contributes to the daily operation of the division/department by performing other roles as needed. Completes special duties/projects as assigned.

Our Company All Ways Caring HomeCare Are you the super-star multitasker type, strong in administration skills? Our Administrative and Clerical positions support the business from multiple locations and via various functions across the nation. Read below for information on this opportunity and apply today! External Job Description The Scheduler is responsible for effective service delivery to clients, guiding, and directing Direct Support Professional (DSP) schedules. The Scheduler will assist with the assignment of appropriate staff to clients, schedule client services, identify problem situations and assist in problem solving to strive for optimum outcomes. Coordinates In-Home support services between DSPs and persons served Participate in staff meetings with Branch Manager and other staff Communicate with Management regarding situations needing special attention, any change of client's condition/needs, and any situation that may require disciplinary action of staff Ensures DSPs complete all required training Assists with providing training as necessary Assigns DSPs to schedules and appointments in a timely manner Monitors attendance and punctuality of DSPs for service appointments Maintains data integrity for all assigned, including templates, valid authorizations, time and attendance Assumes on-call responsibility, and in the absence of appropriate staffing, may provide client direct care Ensures home care services are in compliance with agency philosophy, policies and procedures, and in accordance with state and federal licensing laws & regulations Ensures submission of proper timekeeping and paperwork Other duties as assigned Qualifications Excellent customer service, communication, and problem solving skills Must be able to function well under pressure, make decisions quickly and manage confidential information High School Diploma Valid driver's license and insurance Two or more years of general office and computer experience Solid experience working with the public, presenting a friendly, professional appearance while interacting with people About our Line of Business All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs. For more information, please visit ********************** Follow us on Facebook and LinkedIn. Salary Range USD $16.00 - $17.00 / Hour

Biloxi, Mississippi The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: As an On-Call Ticket Office Representative, you will set the tone for an exceptional guest experience by assisting with the sale and issuance of show tickets for live entertainment in the Beau Rivage Theatre. In this role, you will play a key part in delivering unforgettable moments-helping us own the guest experience and create WOW memories that stay with them long after their visit. THE STARTING RATE: $13.00 an hour THE DAY-TO-DAY: * Greet and engage with guests, smiling, and hearing their stories as you upsell, cross-sell, and process ticket orders * Provide a high level of service when interacting with guests, using problem-solving, attention to detail, and guest safety. * Utilize and balance a cash drawer and various tender types for ticket sales THE IDEAL CANDIDATE: * Demonstrates flexibility to work an on-call schedule with varied shifts, including weekends and holidays * Can handle multiple tasks at one time * Ability to perform fundamental tasks on a computer THE PERKS & BENEFITS: * Wellness incentive programs to help you stay healthy physically and mentally * Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. * Free meals in our employee dining room * Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community VIEW JOB DESCRIPTION: ************************************************************************** Are you ready to JOIN THE SHOW? Apply today!