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Front desk coordinator jobs in Hillsboro, OR - 291 jobs

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  • Medical Receptionist (Tigard)

    AFC Urgent Care Portland/Vancouver 4.2company rating

    Front desk coordinator job in Tigard, OR

    **WE DO URGENT CARE DIFFERENTLY - Come See How!** At AFC Urgent Care - Tigard, we're redefining what healthcare feels like-for patients and for the people who make it happen. We move fast, work smart, and support each other every step of the way. We're a tight-knit team that gets the job done and has fun doing it! As we continue to grow, we're looking for a Medical Front Desk Receptionist to be the welcoming face of our clinic. If you're highly organized, great with people, and ready to make a meaningful impact from the moment patients walk through the door, this could be the right fit for you. WHY YOU'LL LOVE IT HERE A Culture That Actually Cares: teammates who've got your back, leaders who listen, and zero bureaucracy. We believe in collaboration, not competition! Team Performance Bonus: when the clinic thrives, you share in the success! Monthly performance bonuses = more than just a pat on the back Learn. Grow. Level Up: want to expand your skills? We offer a Medical Assistant Apprenticeship Program - paid for by us if you're ready to grow! WHAT YOU'LL DO As the go-to person at the front desk, you'll be a key part of creating a smooth, welcoming experience for every patient who walks through our doors. Your day will be full of variety, meaningful interactions, and the kind of fast-paced environment that keeps things exciting. Here's what you'll take on: Welcome patients with a warm, friendly attitude that sets the tone for their entire visit Guide patients through check-in, ensuring all forms are completed and entered accurately into our EMR system Verify insurance details quickly and confidently, making sure patients understand their coverage and any payment due at time of service Complete the checkout process, organizing and scanning medical records and providing patients with necessary documentation Manage incoming phone calls, answering questions or routing them to the right team member without missing a beat Stay on top of emails and faxes, ensuring all requests are handled promptly and accurately Handle cash drawer duties, from setup to end-of-day closeout, with precision and accountability Keep our front desk and lobby area clean, calm, and ready, including disinfecting between patients to ensure a safe and welcoming space Jump in where needed, supporting the clinic team and taking on other tasks as assigned by the Clinic Manager SCHEDULES THAT WORK FOR LIFE Full-Time ~36-40 hours/week. Set shifts = no guessing game Currently looking to fill a back half of the week position: Back Half Team: Wed 1p-7p | Thu-Fri 8a-7p | Sat 9a-6p Plus just one on-call shift per month (and you get to choose the day!) LOCATION AFC Urgent Care - Tigard 11675 SW Pacific Hwy, Tigard, OR 97223 WHAT WE'RE LOOKING FOR We want driven, friendly, and detail-oriented Medical Receptionists who bring positive energy and put patients first. Must also be calm under pressure, thrive in a fast-paced setting and be willing to wear multiple hats. You'll Need: At least 1 year of people-facing customer service experience, required At least 1 year of experience with medical administrative duties, preferred Solid computer skills and comfortable learning new systems Knowledge of medical terminology is a big plus PAY & PERKS $20-24/hr (based on experience) Monthly team performance bonuses Free healthcare for you and your family through AFC 401(k) with 3% employer match after 1 year 3 weeks of paid time off On-the-job growth & training opportunities Supportive, non-toxic work culture that celebrates wins! OUR CORE VALUES Commitment - Commitments are clearly made and met Health - Healthy living for everyone is promoted through sustainable and responsible behaviors Excellence - Excellence in everything we do Celebrate - Celebrate wins - both small and large Trust - Trust builds teamwork through vulnerability and respect READY TO APPLY? If you want to grow your medical career while being part of something real, apply now and let's chat! SAFETY & WELLBEING Alcohol and Drug-Free Policy: We are an alcohol and drug-free workplace. Offers are contingent on the successful completion of background checks and drug screenings. EEO: AFC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $20-24 hourly 9d ago
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  • Front Desk Specialist & Behavioral Health Milieu Coordinator

    Outside In 4.0company rating

    Front desk coordinator job in Portland, OR

    The Front Desk Specialist & Behavioral Health Milieu Coordinator plays a dual role in supporting both Behavioral Health (BH) and Assertive Community Treatment (ACT) program operations. This position provides trauma-informed, patient-centered customer service at the front desk, coordinates clinic flow, supports crisis response, and maintains a safe, therapeutic milieu for clients accessing behavioral health services. The role serves as a central communication hub among clinical staff, ACT team members, and clients, ensuring smooth access to care, efficient scheduling, and real-time support for individuals with complex behavioral health needs. This position interacts daily with individuals experiencing mental health crises, substance use disorders, houselessness, and high social complexity, requiring strong de-escalation skills, a calm presence, empathy, and firm boundary-setting. Essential Duties Milieu coordination and Client Support Maintain a safe, welcoming, and therapeutic environment in the Behavioral Health waiting and common areas. Provide supportive engagement, rapport-building, and basic needs assistance (e.g., water, orientation to space). Monitor client behavior for safety concerns; promptly notify clinical staff of escalations or risk indicators. Use trauma-informed de-escalation techniques and follow crisis response protocols in collaboration with licensed providers and ACT clinicians. Assist clients in navigating services, including Behavioral Health, Medical, SUD services, ACT, and social services. Support ACT clients with drop-in needs such as appointment reminders, care coordination, and communication with ACT team members. Assist with transitions between services, escort clients when necessary, and support mobility or accessibility needs. Front Desk and Administrative Support Serve as the first point of contact for BH and ACT patients via phone, walk-ins, and scheduled appointments. Check in clients using the electronic health record scheduling system; confirm demographics, insurance, consents, and required documentation. Answer the phone. Coordinate with staff to ensure accurate scheduling of appointments. Other Duties Support organizational initiatives, emergency-response efforts, and quality-improvement projects. Perform other duties as assigned. Qualifications Knowledge and Skills Knowledge Knowledge of community-health-center and FQHC operations, including HRSA, OHA, PCMH, PCPCH, and CARF standards. Understanding of integrated medical, behavioral-health, and social-service systems. Knowledge of billing, coding, and compliance workflows in primary-care and behavioral-health settings. Familiarity with electronic health-record systems (Epic, Athena, or similar). Knowledge of infection-control, quality-improvement, and safety practices. Understanding of healthcare administration, budgeting, and process improvement. Proficient use of Microsoft Office programs, including Word, Excel, and Outlook. Proficient in Health Information Technology systems, including running and analyzing reports. Familiarity with Epic and Tableau is preferred. Skills Ability to establish rapport and gain the confidence of team members, patients, peers, administrators, and staff. Ability to support the team concept, including through program design and development. Openness to change and willingness to lead change within the organization. Excellent organizational, prioritization, and time-management abilities. Effective communicator with strong interpersonal and conflict-resolution skills. Proficiency in analyzing operational data and implementing process improvements. Skilled in problem-solving, decision-making, and collaboration across disciplines. Commitment to diversity, equity, inclusion, and trauma-informed care. Education and Experience Bachelor's degree or higher in healthcare administration, public health, business administration, or a related field preferred. Experience working in a Federally Qualified Health Center (FQHC) or integrated community-health setting. Familiarity with OCHIN Epic, Athena, or comparable EHR systems. Lean Six Sigma or PDSA process-improvement experience. Bilingual (English/Spanish) preferred. Working Conditions This job is based in a standard office environment. There is some exposure to outdoor weather while walking to surrounding sites. Physical Requirements This job requires standing, sitting, and walking short distances between sites on a regular basis. Some stooping and lifting up to 10 pounds may be required on occasion. Regular use of hands and fingers to type. Talking and hearing are required on a regular basis.
    $35k-41k yearly est. 11d ago
  • Scheduling Specialist

    Radiology Partners 4.3company rating

    Front desk coordinator job in Portland, OR

    RAYUS now offers DailyPay! Work today, get paid today! is $18.28-$24.78 based on direct and relevant experience. RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be rresponsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned
    $33k-38k yearly est. 3d ago
  • Medical Receptionist

    Neighborhood Health Center 3.9company rating

    Front desk coordinator job in Hillsboro, OR

    Who We Are: Neighborhood Health Center is a non-profit organization local to Portland, OR serving underserved patients in the areas of primary care, internal medicine, dental services and more. Our patient-centered approach to care honors the unique needs and circumstances of each individual patient. NHC sees people, not problems, and recognizes that the time spent as a patient in a doctors office is only one factor in a persons overall health. Our leading edge, integrated clinical teams work in partnership with patients, their families, and the communities we serve to provide whole-person care, prevention, and ongoing support. NHC is an Equal Opportunity Employer. We celebrate differences in the workplace and do not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (sex), national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information or any other characteristic protected by law. Why work with us? * We are a non-profit organization, passionate about providing the underserved population with medical and dental services across the greater Portland area, committed to making a difference daily. * We offer our employees a competitive compensation and benefits package which includes 20 days of PTO (based on full time employment), 9 paid holidays, health/dental/vision insurance, quarterly wellness reimbursements, generous 401k retirement plan with employer match, employer paid disability insurance, EAP and life insurance. * Our employees voted NHC a Top Workplace in 2020, 2021, 2022, 2023, and 2024! Job Title: Medical Receptionist Department: Medical Reports To: Clinic Manager Work Type: On-Site Classification: Non-Exempt Language Differential: Eligible SUMMARY The Medical Receptionist will provide exceptional and compassionate customer service to patients and visitors in a patient-centered medical home (PCMH), and demonstrate the value of NHCs mission. The Medical Receptionist will perform front office responsibilities related to delivering quality patient care in a clinical setting and the ability to support patients in need of assistance (filling out paperwork, etc.). Essential Job Duties * Welcomes patients and visitors in-person or virtually, and answers inquiries with a friendly demeanor and professionalism * Gathers visit reason, accurately schedules and confirms in-person and virtual appointments, enters patients' information by obtaining, recording, and updating demographic and financial information into EHR (EPIC) * Processes co-payments and completes daily deposit reconciliation and assists with bank runs. * Scrubs patient charts daily * Confirms patients' insurance eligibility and coverage information * Scans and indexes documentation into medical records according to NHCs policies and procedures * Receives, documents, and routes messages to appropriate clinical staff * Assists in new employee training on specific tasks, as needed * Works collaboratively in a team environment with a spirit of cooperation * Performs other duties as assigned
    $36k-42k yearly est. 19d ago
  • Intake and Scheduling Specialist

    Careoregon 4.5company rating

    Front desk coordinator job in Portland, OR

    --------------------------------------------------------------- This position is responsible for scheduling Primary Care patient visits (in home, virtual, and telephone) for new and existing patients. Primary responsibilities include receiving and processing new patient referrals, scheduling patient appointments, and patient or caregiver communication. Other duties include maintaining patient and internal documentation, providing information to potential patients, and starting patient charts. NOTE: This position is mostly remote with the need to go into the office on occasion. Estimated Hiring Range: $22.82 - $27.89 Bonus Target: Bonus - SIP Target, 5% Annual Current CareOregon Employees: Please use the internal Workday site to submit an application for this job. --------------------------------------------------------------- Essential Responsibilities Patient Referrals Receive and process incoming referrals including: Ensure intake forms are complete Confirm service address is within Housecall Providers area Check insurance contracts with Housecall Providers (in collaboration with billing department if required) Determine patient appropriateness for services (in collaboration with clinician/supervisor if required) Request and ensure arrival of medical records Mail or fax intake forms, as requested. Assign patients to appropriate wait list and manage wait list and encounter list including: Communicating with patients and families and/or referral source to support excellent customer service and update requests Identify people to be present at initial visit Notify all required parties of pending admission Patient Charts Create and enter information in the electronic medical record, assuring accuracy, completeness and compliance with policies and procedures. Maintain and assist with documenting all patients' interactions and support activities. Appointment Scheduling Work collaboratively with providers, patients and caregivers, and other Housecall Providers staff to schedule patients based on clinical need and provider availability. Maintain an accurate record of planned appointments. Arrange family and/or caregiver attendance at appointments and interpreters, as required. Communication Receive and respond to in-coming calls regarding questions for potential new patients. Work collaboratively with internal and external teams to ensure excellent communication and continuity of care. Direct information including complaints and clinical information to other staff members as relevant. Maintain and assist with documenting all patients' interactions and support activities. Essential Department and Organizational Functions Maintain patient/family and staff confidentiality in compliance with HIPAA laws. Practice within the scope of license, certification or registration, where applicable, and as required by law and regulation. Develop and maintain professional boundaries with all patients/family/caregivers. Maintain agreed upon work schedule and meet deadlines for completion of work. Serve as an ambassador for CareOregon and Housecall Providers at all times. Demonstrates cooperation and teamwork and maintains collaborative relationships with all levels of staff and community partners. Participate in orientation of new employees, volunteers or students seeking experience, as requested. Attend staff and mandatory in-services meetings, as required. Participate in ongoing education and assume responsibility for updating professional skills Familiar and comfortable with a person-centered approach to communication, education and care planning. Maintain patient and personal safety regarding occupational health and safety and participates in safety program, as requested. Participates in performance improvement efforts to continually assess and improve quality of care, as requested. Provide back up for other intake and scheduling specialists, as required. Perform other duties, as assigned. Experience and/or Education Required Minimum 3 years' experience in some aspect of the medical field, including experience with medical records system Preferred Experience in a primary care clinic, home health, or hospice setting Minimum 1 year' experience in customer service Knowledge, Skills and Abilities Required Knowledge Knowledge of medical terminology Detailed understanding of electronic medical record systems and the ability to integrate updates to those workflows on a regular basis Knowledge of HIPAA privacy rules and regulations Skills and Abilities Strong computer skills, including working knowledge of Microsoft Office system Excellent customer service skills, including the ability to interact professionally, patiently, and courteously with staff, patients, families and vendors over the phone and in person Excellent interpersonal skills Ability to work both independently and collaboratively Ability to take initiative and utilize innovative techniques and ingenuity Ability to interact with various departments throughout the organization Ability to prioritize tasks, manage telephone calls with a professional demeanor, problem solve, to stay focused and be organized, and work well to meet deadlines Ability to use good judgment, personal initiative and discretion to perform job responsibilities Ability to adhere to organizational standards, policies and procedures Ability to work flexible hours, if needed Ability to work effectively with diverse individuals and groups Ability to learn, focus, understand, and evaluate information and determine appropriate actions Ability to accept direction and feedback, as well as tolerate and manage stress Ability to sit, see, read, hear, speak clearly, and perform repetitive finger and wrist movement for at least 6 hours/day Ability to lift, carry, stand, walk, bend, and/or pinch small objects for at least 3 hours/day Working Conditions Work Environment(s): ☒ Indoor/Office ☐ Community ☐ Facilities/Security ☐ Outdoor Exposure Member/Patient Facing: ☐ No ☒ Telephonic ☐ In Person Hazards: May include, but not limited to, physical and ergonomic hazards. Equipment: General office equipment Travel: May include occasional required or optional travel outside of the workplace; the employee's personal vehicle, local transit or other means of transportation may be used. Work Location: Work from home Schedule: Ability to work flexible hours, if needed We offer a strong Total Rewards Program. This includes competitive pay, bonus opportunity, and a comprehensive benefits package. Eligibility for bonuses and benefits is dependent on factors such as the position type and the number of scheduled weekly hours. Benefits-eligible employees qualify for benefits beginning on the first of the month on or after their start date. Housecall Providers offers medical, dental, vision, life, AD&D, and disability insurance, as well as health savings account, flexible spending account(s), lifestyle spending account, employee assistance program, wellness program, discounts, and multiple supplemental benefits (e.g., voluntary life, critical illness, accident, hospital indemnity, identity theft protection, pre-tax parking, pet insurance, 529 College Savings, etc.). We also offer a strong retirement plan with employer contributions. Benefits-eligible employees accrue PTO and Paid State Sick Time based on hours worked/scheduled hours and the primary work state. Employees may also receive paid holidays, volunteer time, jury duty, bereavement leave, and more, depending on eligibility. Non-benefits eligible employees can enjoy 401(k) contributions, Paid State Sick Time, wellness and employee assistance program benefits, and other perks. Please contact your recruiter for more information. We are an equal opportunity employer Housecall Providers is an equal opportunity employer. The organization selects the best individual for the job based upon job related qualifications, regardless of race, color, religion, sexual orientation, national origin, gender, gender identity, gender expression, genetic information, age, veteran status, ancestry, marital status or disability. The organization will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the operation of our organization.
    $22.8-27.9 hourly Auto-Apply 10d ago
  • Front Desk Receptionist

    Omega Gymnastics

    Front desk coordinator job in Beaverton, OR

    Responsive recruiter Benefits: Uniform Top Provided Simple IRA Employee discounts Opportunity for advancement Training & development OMEGA is a premier gymnastics academy in Beaverton, Oregon seeking a high-energy, detail-oriented professional for part-time reception and general office responsibilities. Qualified Applicants Possess: • Basic computer skills.• Ability to use a basic multi-line phone.• Basic math skills.• Basic typing skills.• Customer Service skills.• Punctual, detail-oriented, efficient, and exhibit excellent work habits.• Ability to perform multiple tasks and priorities concurrently with a positive attitude and approach. • Ability to act and dress professionally in the work environment. • Availability to work evenings and weekends. • High School Diploma (or equivalent hours). • Capable of lifting 30 pounds.• Skill at walking on uneven surfaces. Essential Job Duties Include but are not limited to: • Retrieving main office messages and forwarding them to appropriate personnel.• Answer incoming telephone calls with a friendly and professional voice.• Answer questions about classes and provide callers with address, directions, and basic gym information.• Interact positively with customers and co-workers in a positive, respectful, and professional manner.• Welcome on-site visitors, determine the nature of business, and provide class information, student forms, and schedule trial classes.• Take payments for customer accounts and classes.• Keep lobby, restrooms, and pro-shop tidy and welcoming. Compensation: $15.95 - $20.00 per hour Oregon Metropolitan Elite Gymnastics Academy known as OMEGA Gymnastics was founded in 2008 and is located in Beaverton, Oregon. OMEGA Gymnastics has gymnastics classes for students ages 18 month to adult in Recreational children's gymnastics, Competitive Gymnastics, Preschool, Camps, and Adult Classes.
    $16-20 hourly Auto-Apply 60d+ ago
  • Front Desk Receptionist Olson Pediatrics (Part-Time)

    The Olson Pediatric Clinic LLC

    Front desk coordinator job in Lake Oswego, OR

    Job DescriptionFront Desk Receptionist Olson Pediatrics (Part-Time) Olson Pediatrics is looking for an enthusiastic, team-oriented individual to join our Front Desk Team! This is a full-time opportunity for someone who enjoys working in a collaborative environment and is passionate about providing exceptional patient service. As a Front Desk Receptionist, you will be the first point of contact for patients and families. Your role is essential in ensuring a positive experience from check-in to check-out, while supporting the administrative needs of our medical team. Key Responsibilities: Greet patients professionally in person and over the phone Check in patients, collect co-pays, update demographics and insurance information Answer or refer patient questions appropriately and efficiently Schedule and reschedule appointments to optimize provider availability and patient satisfaction Notify nursing staff of patient arrivals Support patients by answering questions and helping ease any anxieties Retrieve and update patient records to ensure treatment information is available Maintain office inventory and update supply order sheet as needed Process incoming faxes Prepare Bright Futures Questionnaires for upcoming Well Child Checks Enter patient demographics, insurance, contact, and pharmacy information into the EMR system Scan and organize patient documents Assist with sorting and delivering staff mail Maintain and tidy the patient waiting room Copy forms and handouts for clinic staff Perform other administrative tasks as assigned by the Front Desk Supervisor Compensation & Benefits: Salary: $18.00 $22.00 per hour, DOE Benefits: Health insurance, Paid Time Off (PTO), and 401(k) Schedule: Clinic hours are Monday - Friday, 8a-6p, Saturday-Sunday, 8a-12:30p Schedule will be created by the Front Desk Supervisor, with the opportunity to cover call-outs and planned time off. If youre dependable, organized, and enjoy making a difference in a pediatric care setting, wed love to meet you!
    $18-22 hourly 29d ago
  • Front Desk Receptionist

    North Lake Physical Therapy

    Front desk coordinator job in Lake Oswego, OR

    North Lake Physical Therapy has several locations serving the Portland Metro area for more than 38 years. Our philosophy is to provide the highest quality therapy through hands-on, personalized care and education. Our seasoned, licensed therapists develop treatment plans based on the individual's unique needs. Our personalized approach ensures patient comprehension and will enhance proper treatment progression to secure the best outcome for our patients. Come join our caring team of clinical experts! Job Description We are seeking a professional Front Desk Receptionist to join our team. This position would be floating to any one of our 11 clinics as needed for coverage for between 30-40 hours a week. Reliable transportation is a must, as you could be covering one clinic on Monday and another on Friday. Please go to our website, Northlakept.com to check out where our clinics are located, and be willing to travel to any of them. When not covering vacations, you will be part of our billing office team in Lake Oswego. As the first point of contact for our organization, you will be responsible for creating a welcoming environment while efficiently managing front desk operations and providing administrative support. Greet and direct visitors, employees, and clients in a professional manner Answer and route incoming calls using multi-line phone system Manage visitor log and issue visitor badges according to security protocols Schedule and coordinate meetings and conference rooms Process incoming and outgoing mail and packages Maintain office supplies inventory and order supplies as needed Provide general administrative support to various departments Handle basic inquiries and direct complex queries to appropriate departments Ensure lobby and reception area are tidy and professional at all times Assist with special projects and administrative tasks as needed Qualifications High school diploma or equivalent required 1-2 years of reception or administrative experience preferred Excellent verbal and written communication skills Strong organizational and multi-tasking abilities Proficiency in MS Office Suite (Word, Excel, Outlook) Experience with scheduling software and phone systems Professional appearance and demeanor Customer service-oriented mindset Ability to maintain confidentiality and exercise discretion Detail-oriented with strong problem-solving skills Additional Information Compensation: $18.00 - $19.00 hourly rate 401k with matching Employee Assistance Program (EAP) Clinical mentorship Employee discount plans Full suite of benefits
    $18-19 hourly 19d ago
  • Dental Front Office (Mon- Thurs with half day Fridays)

    82Nd Drive Dental

    Front desk coordinator job in Happy Valley, OR

    Job DescriptionBenefits: 401(k) Competitive salary Flexible schedule Health insurance Vision insurance Benefits/Perks Flexible Scheduling Competitive Compensation Full time benefits Separate PTO and Sick pay Job Summary We are seeking a front office individual to join our team. In this role, you will coordinate all administrative duties and office procedures, ensuring the workplace operates smoothly and efficiently. Your responsibilities will include scheduling patients, managing staff, treatment planning, managing insurance claims and obtaining insurance verification and preauthorizations. The ideal candidate is highly organized with excellent verbal and written communication skills and the ability to implement systems and procedures. This position is for a small private practice office with the office manager being the only front office individual. Responsibilities Maintain and manage the schedule, patients and staff Greet patients and review appointment expectations Communicate with staff and build a positive team environment Collaborate with staff to create, update, and maintain office procedures Manage patient feedback Present Treatment plans, send claims and be able to manage preauthorization's Record invoices and supply orders Qualifications A minimum of 3 years as a dental front office or similar position experience in dental Understanding Dental office equipment, systems, and procedures Skilled in Dentrix (MINIMUM OF 3 YEARS OF DENTRIX EXPERIENCE) Excellent time management skills and ability to prioritize multiple tasks Strong problem-solving skills and attention to detail Excellent verbal and written communication skills
    $32k-40k yearly est. 4d ago
  • Front Office Coordinator

    Pacific Lifestyle Homes Inc. 3.4company rating

    Front desk coordinator job in Vancouver, WA

    Job DescriptionDescription: LIFE AT PACIFIC LIFESTYLE HOMES Experience the difference of being part of the Pacific Lifestyle Homes family. As a two-time recipient of the prestigious Building Industry Association "Builder of the Year" award and the esteemed National Housing Quality Gold Award, we are more than just a homebuilder - we are dedicated to BUILDING BETTER LIVES. From our humble beginnings in 1996, we have grown to construct over 6,500 homes and 130 communities across SW Washington, the Portland Metro area, greater Puget Sound area, and the Boise Metro landscape. Join us and build your career with a company committed to excellence and community impact. JOB MISSION Pacific Lifestyle Homes is seeking a highly organized and customer-focused Front Office Coordinator to serve in a dynamic, multi-functional role supporting front office operations, real estate transaction coordination, and limited online sales phone coverage. This position is a central connection point between customers, sales, and internal teams, ensuring a polished front-of-house experience while keeping transactions and communication moving forward. Hours: This is a full-time, non-exempt position based on a 45-hour workweek, including 40 regular hours and 5 overtime hours. JOB RESPONSIBILITIES Front Office Administration - 40% Greet and assist customers, vendors, and office visitors in a professional manner. Answer and route main phone line calls efficiently and accurately. Provide administrative support including reports, spreadsheets, presentations, event coordination, supply ordering and special projects. Support Design Studio, including supplies, organization, customer materials, and post-appointment follow-up. Deliver exceptional customer service to internal and external stakeholders. Transaction Coordination - 50% Organize and maintain real estate transaction files and documentation. Assist with preparation and processing of purchase and sale agreements. Coordinate with title companies and internal teams to obtain required information. Track transaction schedules, feasibility reviews, and closing timelines. Prepare check requests and support transaction-related reporting. Conduct feasibility research and assist with property search activities as assigned. Online Sales Support & Call Coverage - 10% Provide coverage for Online Sales Consultant duties during breaks, absences or while on PTO. Respond to inbound inquiries via phone, email, and website. Route leads and schedule appointments with Sales Consultants. Update customer interactions and activity in Salesforce CRM. JOB REQUIREMENTS: High school diploma or equivalent required; associate or bachelor's degree preferred. Experience in administrative support, real estate, construction, or homebuilding preferred. Strong organizational, multitasking, and problem-solving skills. Proficiency in Microsoft Office; CRM experience (Salesforce preferred). Professional communication skills with a strong customer service focus. Ability to adapt to changing priorities and learn new systems and processes. WHY WORK HERE BENEFITS Company supported medical, dental and vision benefits for employees and families Participation in our 401(k)-retirement savings plan with Company contributions New home discount 120 hours of paid time off for the first year Seven paid holidays Paid volunteer hours Employee Recognition Program Employee Referral Bonus - Up to $1,000 Engaging company culture - Including our annual “Ferris Bueller's Day Off” And much more! OUR CULTURE / VALUES At Pacific Lifestyle Homes, our vibrant culture defines who we are. We believe in the power of open communication, where every voice is valued and heard. With a strong emphasis on personal growth, we offer one-on-one coaching, regular reviews, and prioritize internal promotion whenever feasible. Our actions are guided by our core values of respect, accountability, candor, humility, integrity, and teamwork, shaping every decision we make and every interaction we have. Build your career at Pacific Lifestyle Homes, where we are committed to the idea that a skilled team can build homes and communities that withstand the test of time. Picture yourself driving by our neighborhoods a decade from now, brimming with pride knowing you played a vital role in their creation. Do not miss the opportunity to make a lasting impact with us! For additional information about Pacific Lifestyle Home's Company Culture and how it can enrich your career, we invite you to view the video at the following link: **************************** WORK ENVIRONMENT We have an in-person work culture with a general schedule of 8:00 AM - 5:00 PM, with occasional overtime based on workload. A daily in-office huddle is held at 8:00 AM, and attendance is required. Our dress code and appearance policy reflect our commitment to professionalism and our dedication to maintaining a premier standard as a homebuilder. Prior managerial reference checks, background check and a pre-employment drug screen are required steps in our hiring process. We are proud to be an Equal Opportunity Employer. Requirements:
    $29k-43k yearly est. 24d ago
  • PAS Registration Coordinator, 8 Hours Evening, EOW/EOH

    Brigham and Women's Hospital 4.6company rating

    Front desk coordinator job in Salem, OR

    Site: North Shore Medical Center, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Arranges for the efficient and orderly admission of inpatients and admission of individuals who have hospital-based outpatient testing or procedures. Ensures that the patient information is collected and that patients are aware of hospital policies and procedures. Interviews incoming patient or representatives and enters information required for admission into computer database. Distributes appropriate information to ancillary departments. Participates in performance improvement and CQI activities Qualifications Ability to read, write and speak English required (additional languages a plus). Effective interpersonal skills. Analytical ability for numbers and situations. Ability to type 40 wpm. Familiarity with medical billing; managed care and other medical insurance. Previous office experience or training with exposure to keyboard, computer and other office equipment required, preferably in a medical setting. Previous experience or training in customer service required. Associate Degree in business or related field preferred Additional Job Details (if applicable) Additional Job Description Remote Type Onsite Work Location 81 Highland Avenue Scheduled Weekly Hours 8 Employee Type Regular Work Shift Evening (United States of America) Pay Range $19.42 - $27.74/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 3200 North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $19.4-27.7 hourly Auto-Apply 27d ago
  • Front Desk Receptionist

    Apexon

    Front desk coordinator job in Longview, WA

    Apexon is a digital technology services and platform solutions company that partners with clients to improve their digital experience and insight. With more than 25 years of experience, our 5000+ Apexers in more than 10 offices worldwide are helping companies enhance their digital experience with their customers. We work in the areas of digital experience, analytics, AI and cloud to unlock the power of technology for our clients to empower humans with intelligent and experiential solutions. We enable #HumanFirstDigital. Job Description Role - Front Desk Receptionist Location- Olympia, WA Position - 1 Required Skills: Proven work experience as a Receptionist, Front Office Representative or similar role Proficiency in Microsoft Office Suite Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Customer service attitude Preferred Skills: Experience with online booking system (i.e., Magnet) Responsibilities Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately Perform clerical tasks Maintain reception area Answer phone calls Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Monitor and submit orders for office supplies to OneTeam Support with Magnet booking Receiving and sorting mail Assist with catering orders Additional Information All your information will be kept confidential according to EEO guidelines.
    $37k-47k yearly est. 9h ago
  • Front Desk Receptionist

    Us Foot and Ankle Specialists Careers

    Front desk coordinator job in Longview, WA

    The Medical Front Desk Receptionist provides essential administrative support to the office, healthcare providers, and patients in a fast-paced medical practice. This role is responsible for a wide range of tasks, including patient service, appointment scheduling, data entry, electronic health record (EHR) management, and patient education. Front Desk Receptionist Essential Functions/Responsibilities (other duties may be assigned): Greet patients upon arrival and address questions and concerns Answer incoming calls, provide information, transfer calls, and take messages as needed Schedule appointments and manage multiple provider calendars Register new patients and update existing patient demographics and financial information Facilitate patient flow by notifying providers of arrivals, monitoring delays, and communicating updates to patients and staff Maintain and update patient records through data entry, faxing, and scanning Collect payments, including deductibles, coinsurance, balances, copays, and sales of OTC items Review and update accounts receivable/payable changes since prior visits Maintain an accurate log of orthotics received; contact patients for follow-ups and schedule appointments accordingly Monitor office supply inventory, place orders, and coordinate equipment maintenance and service Verify insurance eligibility, referrals, and authorizations in preparation for next-day appointments Prepare and process daily reports, deposit slips, and upload financial records to shared files Review billing claims and denials; gather required information from providers or patients to resolve issues Support additional office tasks and projects as needed Front Desk Receptionist Required Skills and Experience: High School Diploma or GED equivalent 2+ years of administrative support experience in a medical environment preferred Knowledge of health insurance processes, including pre-authorization, insurance verification, medical terminology, CPT codes and ICD-9/ ICD-10 coding preferred Excellent customer service and interpersonal skills Ability to establish and maintain effective working relationships with patients, coworkers, and the public Strong communication, multi-tasking, and problem-solving skills Ability to thrive in a fast-paced and demanding work environment Strong attention to detail and a commitment to achieving high levels of patient satisfaction Ability to maintain confidentiality and uphold HIPAA compliance at all times Sound judgment and discretion in handling sensitive information Team-oriented mindset, flexibility, and a willingness to learn Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general computer systems Front Desk Receptionist Pay Range: $19 - $20/hr, based on experience Front Desk Receptionist Benefits Offered: Health Insurance (Single & Family plans available) Life Insurance Disability Insurance 401(k) Plan with Company Match Employee Discount Program Paid Time Off (PTO) Paid Holidays Front Desk Receptionist Physical Requirements: The physical demands described here represent those required to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly: Sit, talk, hear, and use hands to write, type, or operate office equipment Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell Perform repetitive motions, including reaching overhead and typing Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds Maintain peripheral vision, depth perception, and focus adjustments
    $19-20 hourly 3d ago
  • Associate Patient Care Coordinator and Patient Care Coordinator

    Providence Health & Services 4.2company rating

    Front desk coordinator job in Gresham, OR

    This is a combined posting for an Associate Patient Care Coordinator and Patient Care Coordinator . The requirements of each role are listed below under each associated title. Consideration for each role will be based on qualifications. If you have the qualifications of any one of these three positions, we encourage you to apply. We are growing and hiring for multiple openings in Primary Care and Specialty Care Clinics in the Portland Metro Area (Multnomah, Washington, Clackamas, and Yamhill Counties). We will discuss current open positions and your preferences during the interview. Providence caregivers are not simply valued - they're invaluable. Join our team at PROVIDENCE HEALTH & SERVICES - OREGON and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Key Responsibilities + Serve as the first point of contact, providing exceptional customer service to patients and visitors in person and by phone. + Act as a liaison between patients, providers, and care teams to ensure a smooth patient experience. + Perform front and back-office duties, including scheduling, registration, insurance verification, updating demographic information,and patient support. + Maintain clinic efficiency through accurate documentation and adherence to workflows within the electronic medical record (EPIC). + Demonstrate growth and proficiency in supporting Providence's mission of compassionate, high-quality care. + Able to manage multiple tasks and competing priorities Associate Patient Care Coordinator (1) Required Qualifications: + 6 months of customer service related experience. Preferred Qualifications: + 6 months of office experience, medical office preferred. Recent experience in the medical field. + 6 months of electronic medical record experience (e.g. EPIC) Salary Range, Oregon Min: $19.40, Max: $29.08 Patient Care Coordinator (2) Required Qualifications: + 1 year of experience in medical/healthcare setting. + Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion. + Electronic Medical Records experience (e.g. EPIC) Salary Range, Oregon Min: $21.16, Max: $32.37 Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers. PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 410204 Company: Providence Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Full time Job Shift: Multiple shifts available Career Track: Admin Support Department: 5011 PMG N STAFFING Address: Work Location: Workplace Type: On-site Pay Range: $See Posting - $See Posting The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
    $40k-55k yearly est. Auto-Apply 3d ago
  • Medical Receptionist I - Bridgeview

    Womens Healthcare Associates 4.4company rating

    Front desk coordinator job in Portland, OR

    At WHA, we're a team, passionate about humanizing healthcare. We're inspired by the diverse stories, strength and resilience of our patients and the unique choices they make in pursuing health for themselves and their families. We envision a world where every person has the opportunity to achieve their optimal health and we're here to support that journey with personalized, culturally competent care and knowledge. We are looking for a friendly and compassionate person to welcome and greet patients, schedule appointments, collect co-pays and answer phones at our Bridgeview clinic (may cover at our other West Hub clinics). *This is a 40 hr/wk position, Monday-Friday, with some evenings and weekends required. DUTIES Greets patients and visitors in person or on the telephone, answers or refers questions to the appropriate recipient. Records and collects co-pays, deposits, and account payment and prints receipts. Notifies clinical or other appropriate WHA staff of patient's arrival. Obtains records, performs data entry, verifies and updates personal, health, billing and insurance information. Scans and updates insurance information into patient's account. Examines patient's electronic medical record and demographics for required information for the next day appointments. Notes missing information, co-pays, or balances due on patient account per WHA guidelines. Collects the necessary information when patient arrives for their appointment. Ensures reception area and waiting room are clean and neat. Qualifications QUALIFICATIONS High school diploma or GED required Ability to multi-task and prioritize efficiently Customer service experience required, medical office experience preferred Knowledge of keyboarding, data entry and basic computer skills, including Microsoft Office products Excellent people skills a must! WHA is 2023's #1 Largest Women-Owned Business in Oregon and Clark and Skamania Counties from the Washington-Portland Business Journal. Benefits: Medical/Vision, Dental/Orthodontia, 401(k), Employer Paid Long Term Disability Insurance, Employer Paid Life & Accidental Death & Dismemberment Insurance, Employer Paid Maternity Leave, Voluntary Short Term Disability Insurance, Voluntary Life Insurance, Voluntary Long Term Care, Flexible Spending Medical, Dependent Care, & Transportation Accounts, Paid Time Off & Holidays, Life Balance, Employee Assistance Program, Childbirth Education Classes & Breastfeeding Support Salary Range/Equity Pay Analysis: Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience to ensure your offer is reflective of all directly related and equivalent experience. Please be specific with dates of positions, skills, and educational experiences related to the job you are applying for within your application materials. Women's Healthcare Associates, LLC is an equal opportunity employer. Oregon employers are required by a number of state and federal agencies to display a variety of workplace notices and posters, including: Federal Family and Medical Leave Act: ********************************************************** Oregon Family Leave Act: ********************************************************* SERVICE | DIVERSITY | INTEGRITY | EXCELLENCE | TEAMWORK | BELONGING | WELLBEING
    $32k-37k yearly est. 16d ago
  • Medical Receptionist (NE Portland)

    AFC Urgent Care Portland/Vancouver 4.2company rating

    Front desk coordinator job in Portland, OR

    **WE DO URGENT CARE DIFFERENTLY - Come See How!** At AFC Urgent Care - Portland, we're redefining what healthcare feels like-for patients and for the people who make it happen. We move fast, work smart, and support each other every step of the way. We're a tight-knit team that gets the job done and has fun doing it! As we continue to grow, we're looking for a Medical Front Desk Receptionist to be the welcoming face of our clinic. If you're highly organized, great with people, and ready to make a meaningful impact from the moment patients walk through the door, this could be the right fit for you. WHY YOU'LL LOVE IT HERE A Culture That Actually Cares: teammates who've got your back, leaders who listen, and zero bureaucracy. We believe in collaboration, not competition! Team Performance Bonus: when the clinic thrives, you share in the success! Monthly performance bonuses = more than just a pat on the back Learn. Grow. Level Up: want to expand your skills? We offer a Medical Assistant Apprenticeship Program - paid for by us if you're ready to grow! WHAT YOU'LL DO As the go-to person at the front desk, you'll be a key part of creating a smooth, welcoming experience for every patient who walks through our doors. Your day will be full of variety, meaningful interactions, and the kind of fast-paced environment that keeps things exciting. Here's what you'll take on: Welcome patients with a warm, friendly attitude that sets the tone for their entire visit Guide patients through check-in, ensuring all forms are completed and entered accurately into our EMR system Verify insurance details quickly and confidently, making sure patients understand their coverage and any payment due at time of service Complete the checkout process, organizing and scanning medical records and providing patients with necessary documentation Manage incoming phone calls, answering questions or routing them to the right team member without missing a beat Stay on top of emails and faxes, ensuring all requests are handled promptly and accurately Handle cash drawer duties, from setup to end-of-day closeout, with precision and accountability Keep our front desk and lobby area clean, calm, and ready, including disinfecting between patients to ensure a safe and welcoming space Jump in where needed, supporting the clinic team and taking on other tasks as assigned by the Clinic Manager SCHEDULES THAT WORK FOR LIFE Full-Time ~36-40 hours/week. Set shifts = no guessing game Currently looking to fill back half of the week position: Back Half Team: Wed 1p-7p | Thu-Fri 8a-7p | Sat 9a-6p Plus just one on-call shift per month (and you get to choose the day!) LOCATION AFC Urgent Care - NE Portland 6633 NE Sandy Blvd Portland, OR, 97213 WHAT WE'RE LOOKING FOR We want driven, friendly, and detail-oriented Medical Receptionists who bring positive energy and put patients first. Must also be calm under pressure, thrive in a fast-paced setting and be willing to wear multiple hats. You'll Need: At least 1 year of people-facing customer service experience, required At least 1 year of experience with medical administrative duties, preferred Solid computer skills and comfortable learning new systems Knowledge of medical terminology is a big plus PAY & PERKS $20-24/hr (based on experience) Monthly team performance bonuses Free healthcare for you and your family through AFC 401(k) with 3% employer match after 1 year 3 weeks of paid time off On-the-job growth & training opportunities Supportive, non-toxic work culture that celebrates wins! OUR CORE VALUES Commitment - Commitments are clearly made and met Health - Healthy living for everyone is promoted through sustainable and responsible behaviors Excellence - Excellence in everything we do Celebrate - Celebrate wins - both small and large Trust - Trust builds teamwork through vulnerability and respect READY TO APPLY? If you want to grow your medical career while being part of something real, apply now and let's chat! SAFETY & WELLBEING Alcohol and Drug-Free Policy: We are an alcohol and drug-free workplace. Offers are contingent on the successful completion of background checks and drug screenings. EEO: AFC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $20-24 hourly 3d ago
  • Front Desk Specialist & Behavioral Health Milieu Coordinator

    Outside In 4.0company rating

    Front desk coordinator job in Portland, OR

    The Front Desk Specialist & Behavioral Health Milieu Coordinator plays a dual role in supporting both Behavioral Health (BH) and Assertive Community Treatment (ACT) program operations. This position provides trauma-informed, patient-centered customer service at the front desk, coordinates clinic flow, supports crisis response, and maintains a safe, therapeutic milieu for clients accessing behavioral health services. The role serves as a central communication hub among clinical staff, ACT team members, and clients, ensuring smooth access to care, efficient scheduling, and real-time support for individuals with complex behavioral health needs. This position interacts daily with individuals experiencing mental health crises, substance use disorders, houselessness, and high social complexity, requiring strong de-escalation skills, a calm presence, empathy, and firm boundary-setting. Essential Duties Milieu coordination and Client Support * Maintain a safe, welcoming, and therapeutic environment in the Behavioral Health waiting and common areas. * Provide supportive engagement, rapport-building, and basic needs assistance (e.g., water, orientation to space). * Monitor client behavior for safety concerns; promptly notify clinical staff of escalations or risk indicators. * Use trauma-informed de-escalation techniques and follow crisis response protocols in collaboration with licensed providers and ACT clinicians. * Assist clients in navigating services, including Behavioral Health, Medical, SUD services, ACT, and social services. * Support ACT clients with drop-in needs such as appointment reminders, care coordination, and communication with ACT team members. * Assist with transitions between services, escort clients when necessary, and support mobility or accessibility needs. Front Desk and Administrative Support * Serve as the first point of contact for BH and ACT patients via phone, walk-ins, and scheduled appointments. * Check in clients using the electronic health record scheduling system; confirm demographics, insurance, consents, and required documentation. * Answer the phone. * Coordinate with staff to ensure accurate scheduling of appointments. Other Duties * Support organizational initiatives, emergency-response efforts, and quality-improvement projects. * Perform other duties as assigned.
    $35k-41k yearly est. 11d ago
  • Medical Receptionist

    Neighborhood Health Center 3.9company rating

    Front desk coordinator job in Hillsboro, OR

    Who We Are: Neighborhood Health Center is a non-profit organization local to Portland, OR serving underserved patients in the areas of primary care, internal medicine, dental services and more. Our patient-centered approach to care honors the unique needs and circumstances of each individual patient. NHC sees people, not problems, and recognizes that the time spent as a patient in a doctors office is only one factor in a persons overall health. Our leading edge, integrated clinical teams work in partnership with patients, their families, and the communities we serve to provide whole-person care, prevention, and ongoing support. NHC is an Equal Opportunity Employer. We celebrate differences in the workplace and do not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (sex), national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information or any other characteristic protected by law. Why work with us? We are a non-profit organization, passionate about providing the underserved population with medical and dental services across the greater Portland area, committed to making a difference daily. We offer our employees a competitive compensation and benefits package which includes 20 days of PTO (based on full time employment), 9 paid holidays, health/dental/vision insurance, quarterly wellness reimbursements, generous 401k retirement plan with employer match, employer paid disability insurance, EAP and life insurance. Our employees voted NHC a Top Workplace in 2020, 2021, 2022, 2023, and 2024! Job Title: Medical Receptionist Department: Medical Reports To: Clinic Manager Work Type: On-Site Classification: Non-Exempt Language Differential: Eligible SUMMARY The Medical Receptionist will provide exceptional and compassionate customer service to patients and visitors in a patient-centered medical home (PCMH), and demonstrate the value of NHCs mission. The Medical Receptionist will perform front office responsibilities related to delivering quality patient care in a clinical setting and the ability to support patients in need of assistance (filling out paperwork, etc.). Essential Job Duties Welcomes patients and visitors in-person or virtually, and answers inquiries with a friendly demeanor and professionalism Gathers visit reason, accurately schedules and confirms in-person and virtual appointments, enters patients' information by obtaining, recording, and updating demographic and financial information into EHR (EPIC) Processes co-payments and completes daily deposit reconciliation and assists with bank runs. Scrubs patient charts daily Confirms patients' insurance eligibility and coverage information Scans and indexes documentation into medical records according to NHCs policies and procedures Receives, documents, and routes messages to appropriate clinical staff Assists in new employee training on specific tasks, as needed Works collaboratively in a team environment with a spirit of cooperation Performs other duties as assigned Qualifications Education and/or Experience This position requires a high school diploma or equivalent At least one-year experience in a fast-paced customer service setting is required, preferably in healthcare Previous EPIC or EHR experience is preferred Ability to fluently speak, read, and write in Spanish is highly preferred Knowledge, Skills, Abilities & Behaviors Ability to communicate professionally, both verbally and in writing with a service-oriented approach, sometimes in stressful circumstances Basic knowledge of medical terminology and insurance billing terms Ability to enter in data accurately with attention to detail Ability to maintain confidentiality and comply with HIPAA policies Ability to work in a fast-paced environment Ability to utilize multiple-line telephone Ability to learn and adapt to changing information and/or policies and procedures Must be able to display sensitivity to the population and patients served Must be able to demonstrate a record of reliable attendance and punctuality Working knowledge and proficiency of MS Office Suite (Outlook, Word, Excel) and desktop publishing software Ability to proficiently use EPIC Electronic Health Record WORKING CONDITIONS Regularly sit while working on the computer; use hands and fingers to handle, control or feel objects tools or controls; repeat the same movements when entering data; ability to differentiate between colors, shades, and brightness; read from a computer screen for extended periods of time. Frequently stand and walk around the office to gather supplies, required to do filing, use office equipment. Occasionally stoop and lift or move objects, equipment and supplies weighing approximately 10-20 pounds up to 40-50 pounds. The noise level in the work environment is usually moderate to high. Neighborhood Health Center Employment Offers are contingent on successful completion of reference checks, background checks, drug screening for illegal substances, Tuberculosis, and any position specific credentialing or licensure requirements.
    $36k-42k yearly est. 15d ago
  • Front Desk Receptionist Olson Pediatrics (Full-Time)

    The Olson Pediatric Clinic LLC

    Front desk coordinator job in Lake Oswego, OR

    Job DescriptionFront Desk Receptionist Olson Pediatrics (Full-Time) Olson Pediatrics is looking for an enthusiastic, team-oriented individual to join our Front Desk Team! This is a full-time opportunity for someone who enjoys working in a collaborative environment and is passionate about providing exceptional patient service. As a Front Desk Receptionist, you will be the first point of contact for patients and families. Your role is essential in ensuring a positive experience from check-in to check-out, while supporting the administrative needs of our medical team. Key Responsibilities: Greet patients professionally in person and over the phone Check in patients, collect co-pays, update demographics and insurance information Answer or refer patient questions appropriately and efficiently Schedule and reschedule appointments to optimize provider availability and patient satisfaction Notify nursing staff of patient arrivals Support patients by answering questions and helping ease any anxieties Retrieve and update patient records to ensure treatment information is available Maintain office inventory and update supply order sheet as needed Process incoming faxes Prepare Bright Futures Questionnaires for upcoming Well Child Checks Enter patient demographics, insurance, contact, and pharmacy information into the EMR system Scan and organize patient documents Assist with sorting and delivering staff mail Maintain and tidy the patient waiting room Copy forms and handouts for clinic staff Perform other administrative tasks as assigned by the Front Desk Supervisor Qualifications: Previous experience as a medical receptionist and/or in medical billing is required Strong organizational and communication skills Ability to work effectively in a fast-paced, team-oriented environment Professional, compassionate, and patient-centered approach Compensation & Benefits: Salary: $18.00 $22.00 per hour, DOE Benefits: Health insurance, Paid Time Off (PTO), and 401(k) Schedule: Monday Friday, 8-hour shifts Although we have weekend coverage, weekend shifts may be required to cover time off/illness. Weekend hours are 8a-12:00p. If youre dependable, organized, and enjoy making a difference in a pediatric care setting, wed love to meet you!
    $18-22 hourly 19d ago
  • Front Desk Receptionist

    North Lake Physical Therapy

    Front desk coordinator job in Lake Oswego, OR

    North Lake Physical Therapy has several locations serving the Portland Metro area for more than 38 years. Our philosophy is to provide the highest quality therapy through hands-on, personalized care and education. Our seasoned, licensed therapists develop treatment plans based on the individual's unique needs. Our personalized approach ensures patient comprehension and will enhance proper treatment progression to secure the best outcome for our patients. Come join our caring team of clinical experts! Job Description We are seeking a professional Front Desk Receptionist to join our team. This position would be floating to any one of our 11 clinics as needed for coverage for between 30-40 hours a week. Reliable transportation is a must, as you could be covering one clinic on Monday and another on Friday. Please go to our website, Northlakept.com to check out where our clinics are located, and be willing to travel to any of them. When not covering vacations, you will be part of our billing office team in Lake Oswego. As the first point of contact for our organization, you will be responsible for creating a welcoming environment while efficiently managing front desk operations and providing administrative support. Greet and direct visitors, employees, and clients in a professional manner Answer and route incoming calls using multi-line phone system Manage visitor log and issue visitor badges according to security protocols Schedule and coordinate meetings and conference rooms Process incoming and outgoing mail and packages Maintain office supplies inventory and order supplies as needed Provide general administrative support to various departments Handle basic inquiries and direct complex queries to appropriate departments Ensure lobby and reception area are tidy and professional at all times Assist with special projects and administrative tasks as needed Qualifications High school diploma or equivalent required 1-2 years of reception or administrative experience preferred Excellent verbal and written communication skills Strong organizational and multi-tasking abilities Proficiency in MS Office Suite (Word, Excel, Outlook) Experience with scheduling software and phone systems Professional appearance and demeanor Customer service-oriented mindset Ability to maintain confidentiality and exercise discretion Detail-oriented with strong problem-solving skills Additional Information Compensation: $18.00 - $19.00 hourly rate 401k with matching Employee Assistance Program (EAP) Clinical mentorship Employee discount plans Full suite of benefits
    $18-19 hourly 9h ago

Learn more about front desk coordinator jobs

How much does a front desk coordinator earn in Hillsboro, OR?

The average front desk coordinator in Hillsboro, OR earns between $28,000 and $45,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.

Average front desk coordinator salary in Hillsboro, OR

$36,000
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