Front desk coordinator jobs in Jacksonville, FL - 274 jobs

Job Description Jacksonville Orthopaedic Institute is looking for someone to work full-time as the Front Desk Specialist at the Mandarin rehab. The position is full-time with benefits including medical, dental, vision, life and disability insurance, and 401K retirement plan. The Front Desk specialist serves as the receptionist and performs all related clerical and administrative functions according to current practices and established procedures. Office Location: JOI Mandarin Rehab, 12276 San Jose Blvd, Jacksonville, FL 32223 Schedule: Monday - Friday/40 hours/week Essential Duties and Responsibilities Greet patients and determine the nature of their visit, i.e. appointment, etc. Responsible for checking patients in and out for their scheduled appointments. Collect and update current demographic and insurance information. Verify insurance participation and obtain necessary referrals Collect all applicable co-pays or patient balances and maintain a cash journal. Schedule patient appointments. Instruct patients on HIPAA requirements, financial responsibility. Assist patients with requests for records, x-rays, transportation etc. Maintain electronic medical records. Handle multiple telephone lines, screen callers, and relay messages. Perform related job duties as required to support the medical office. Position Requirements Previous medical office experience preferred. High school diploma or GED. Excellent customer service skills. Effective communication skills. Ability to work in an environment involving direct contact with the public and staff. Ability to handle stressful and difficult situations. Ability to multi-task and work efficiently in a fast-paced environment. Knowledge of patient confidentiality standards. Effective computer skills. Working Conditions Normal office environment. Occasional overtime may be required. Physical Demands Requires sitting and standing associated with a sedentary office environment: 90% Sitting, 5% Walking, 5% Standing. Manual dexterity sufficient to operate a computer and office equipment, and to write legibly. Vision sufficient to read standard text and data on computer screens and paper forms. Ability to speak clearly and with the volume required to carry on clear conversations in person and over the phone. Hearing sufficient to carry on clear conversations in person and over the phone. All requirements are subject to possible modification to accommodate qualified individuals with a disability.

About job: Telebeez Pro is looking to hire a Front Desk Receptionist. The successful candidate should be outgoing and friendly with a gregarious personality and a natural talent for customer service. Pay range: $19.50 - $30.00 hourly Job: Full time On-site Responsibilities: Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Order front office supplies and keep inventory of stock Requirements: High school diploma or relevant qualification. Good understanding of office administration and basic bookkeeping practices. Super written and verbal communication skills. Excellent organizational and multi-tasking abilities. Strong knowledge of MS Office programs. Bonus Points: Dental Insurance Disability Insurance Health Insurance Flexible Spending Account

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. What we are looking for in YOU and YOUR skillset: -Driven to climb the company ladder! -Possess a winning attitude! -Have a high school diploma or equivalent (GED). -Complete transactions using point of sale software and ensure all patient accounts are current and accurate -Have strong phone and computer skills. -Have at least one year of previous Sales Experience. -Participate in marketing/sales opportunities to help attract new patients into our clinics -Be able to prioritize and perform multiple tasks. -Educate Patients on wellness offerings and services -Share personal Chiropractic experience and stories -Work cohesively with others in a fun and fast-paced environment. -Have a strong customer service orientation and be able to communicate effectively with members and patients. -Manage the flow of patients through the clinic in an organized manner * This is not an entry level position and marketing experience is preferred * Essential Responsibilities: -Providing excellent services to members and patients. -The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. -Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. -Answering phone calls. -Re-engaging inactive members. -Staying updated on membership options, packages and promotions. -Recognizing and supporting team goals and creating and maintaining positive relationships with team members. -Maintain the cleanliness of the clinic and organization of workspace -Confident in presenting and selling memberships and visit packages -Keeping management apprised of member concerns and following manager's policies, procedures, and direction. Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between fran

A confidential internal medicine practice is seeking a detail -oriented and professional Medical Front Office Receptionist to join its patient care team. This role is key to ensuring smooth daily operations and an excellent patient experience. Key Responsibilities Greet and check in patients for appointments with professionalism and courtesy. Collect copays and verify insurance information accurately. Update and maintain patient records in the electronic health record (EHR) system. Answer phones, schedule appointments, and assist patients with inquiries. Support clinical staff with front office administrative tasks. Ensure compliance with HIPAA and maintain patient confidentiality at all times. Qualifications Minimum 1 year of experience in a medical front office setting required. MediClear certification (or equivalent active healthcare compliance credential) is required Knowledge of medical terminology required. Strong communication, organizational, and customer service skills. Ability to multitask and remain efficient in a fast -paced environment. Proficiency with computers and EHR systems preferred. Compensation & Benefits Hourly pay of $17.00 - $22.50, depending on experience. Opportunities for career growth within a secure healthcare environment. Comprehensive benefits package available.

Busy pediatric office looking for a self-starter with a positive attitude, and GREAT customer service skills., must have ability to multitask and work under pressure at a very busy pediatric office. Must be able to work all shifts including nights and weekends, and willing to travel between offices. Front Desk Receptionist Job Description Our Front Desk Receptionists are responsible for greeting our patients in a friendly manner, maintaining the organization of the front office, and ensuring the lobby environment is welcoming. Responsibilities and Duties Maintain confidentiality of all patient records Register new patients and update necessary records Schedule patient appointments Distribute forms and paperwork to patients; ensuring their completion Greet patients and other visitors to our office Answer patients' questions and provide assistance when necessary Communicate effectively and appropriately with staff Appropriately answer and direct all incoming calls Collect and process patient payments correctly Close the daily batch accurately Qualifications and Skills High school diploma or equivalent 1+ years of experience working as a medical receptionist is required Pediatric experience preferred Strong interpersonal skills Ability to work independently and as part of a team Required: at least 1 year of experience working at a medical office

JOB TITLE: New Patient Coordinator Our Patient Servece Representatives are integral in the smooth operation of the practice and will: Greet patients and provide superior patient relations Receive referrals from physicians and facilities Answer incoming calls (heavy call volume), verify patient insurance benefits, and administer patient registration Schedule and confirm patient appointments within EMR Communicate with referring offices regarding patient appointment statuses REQUIREMENTS: High school diploma or GED required. Computer literate Ability to multitask Previous Patient Coordinator experience preferred. Knowledge and understanding of general medical terminology preferred Benefits: Comprehensive health, dental, and vision insurance Health Savings Account with an employer contribution Life Insurance PTO 401(k) retirement plan with a company match And more! Equal Employment Opportunity & Work Force Diversity Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

We have many opportunities available on our other career site pages. Click here to link to our careers page! At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO's. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO's exhibit humility, as in order for the business to succeed here, it takes EVERYONE! Do YOU have what it takes to be a Diamonds Direct RHINO?? With the Diamonds Direct Front Desk Professional, we are looking for a RHINO that will provide a luxurious experience from the very first interaction with our customers. After all, our customer experience is what sets us apart from our competitors. What is the Upside? Investment in your career development Empowering you to take control of YOUR own career path within Diamonds Direct Exposure to all other departments within our organization A family-oriented culture unlike any other Encouraging environment that promotes teamwork and furthering education within the jewelry industry What does it take to be a Front Desk Professional? Always keeping the customer first and providing a top notch, luxurious experience The ability to build long-term relationships with your customers (Once a Diamonds Direct customer, we hope for them to remain a customer for LIFE) Well organized and a keen eye for detail Ability to multi-task Professional demeanor and appearance A natural talent for customer service Ability to maintain composure in high pressure, fast-paced environment Responsibilities may include: Answer and direct calls of multi-line phone system Assist with inventory counts Store opening and/or closing procedures Type appraisals Prepare outgoing mail Requirements Previous customer service/front desk experience Experience in a luxury retail environment preferred Excellent oral communication skills Proficient computer skills Must be able to work Saturdays Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!

Who We Are: Sleep Care Centers of America provides the highest quality diagnostic and medical treatment procedures for all sleep disorders and all patients. Our staff is experienced in providing testing, care, and treatment for pediatric, adolescent, and adult patients. Who You Are: Our team is searching for a detail-forward individual to assist in patient scheduling and insurance verification. Our ideal candidate has a background in medical scheduling and is familiar with patient tracking softwares. What You'll Do: Verify patients insurance policies. Contact patients if there are any issues or more information is necessary. Manage patient appointment scheduling. Basic office functions, filing, faxing and copying What You Need: High school diploma or equivalent Strong customer service skills. Experience in medical insurance verification Knowledge of patient tracking softwares such as CERNER or Athena is a plus Who is RallyX? RallyX is a management company which owns and operates a suite of businesses in diverse sectors including health care, residential construction, commercial construction, and fleet repair services. As a faith-driven company, we strive for excellence in the quality of our work, the character of our team, and our service to the community. Why RallyX? RallyX, born out of a family business, operates like a family today. We prioritize the well-being of our team members, offering a range of benefits, including: Competitive Pay Health, Dental, and Vision Insurance for Full-Time Employees 401k Plan with Matching Investment We believe in the value of hard work and provide opportunities for professional growth. At RallyX, we foster an environment that encourages candor, creativity, and collaboration, empowering you to contribute meaningfully to the team and your personal development. RallyX is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression. This commitment extends to all aspects of employment, including hiring, promotion, termination, and other conditions of employment.

💼 Receptionist 🕒 Schedule: 3 Days/Week | 13-Hour Shifts ✨ About the Role As a Receptionist (Patient Experience Coordinator), you'll be the first point of contact for our patients - the person who sets the tone and makes people feel at ease. This role is perfect for someone with strong customer service skills who wants to do work that matters. No healthcare experience? No problem. If you've worked in hospitality, retail, or any fast-paced service role, you already have the foundation - we'll teach you the rest. 🧩 What You'll Do Greet every patient with warmth and professionalism Manage check-in/check-out, verify info, and assist with forms Answer phones and emails with clarity, kindness, and accuracy Schedule and confirm appointments Keep front desk area clean, calm, and welcoming Use digital tools and office systems efficiently Support teammates and adapt as needs shift 🧠 What You Bring A people-first attitude with great communication skills Ability to multitask and stay calm under pressure Comfort using email, calendars, and scheduling systems A willingness to learn healthcare protocols and privacy practices 1+ year of customer-facing experience (retail, hospitality, etc.) High School Diploma or GED 🌱 Why You'll Love Working Here Purpose-Driven Work: Help people on their mental health journey Time Off That Matters: 10 PTO days (15 after year 1) + 10 paid holidays Great Benefits: 90% covered health, dental & vision insurance Future-Focused: 401k + internal growth opportunities Referral Bonuses: Get rewarded for bringing great people into the team 🌟 About Serenity At Serenity Healthcare, we believe in redefining mental wellness. Using innovative technology and evidence-based care, we help patients who haven't found success with traditional treatments. Our mission is to help people take back their lives - and we're looking for team members who care deeply about making that happen.

NOW HIRING PATIENT SERVICE COORDINATOR ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors. As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams. Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home! OUR VISION & VALUES At Blue Cloud, it's our vision to be the leader in safety and quality for pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision. * We cheerfully work hard * We are individually empathetic * We keep our commitments ABOUT YOU You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient. YOU WILL * Greet and register patients and family members * Manage appointments and daily schedule * Manage and provide patients and their families with appropriate forms and informational documents * Provide Customer service * Escalate any issues, questions, or calls to the appropriate parties YOU HAVE Requirements + Qualifications * High School Diploma or equivalent * 2 to 3 years of customer service experience in high-volume dental or medical office setting. * Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively. * Computer skills to include word processing and spreadsheet. Preferred * Strong background in patient care environment * Bilingual (English/Spanish) BENEFITS * We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K. * No on call, no holidays, no weekends * Bonus eligible Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

JOBDESCRIPTION Front DeskReceptionist SUPERVISOR: CustomerService Supervisor STATUS: Non-Exempt The positionduties include a wide range of activities related to providingclerical support to operational and administrative areas. SUPERVISIONRECEIVED AND EXERCISED: Operatesunder the direct general supervision of a Supervisor; the Front DeskReceptionist exercises no supervision over other employees. ESSENTIAL DUTIES AND RESPONSIBILITIES Thebelow statements are intended to describe the general nature and scope of workbeing performed by this position. This is not a complete listing of allresponsibilities, duties and/or skills required. Other duties may be assigned. · Ensure documents are accurately filed · Open, sort and route incoming mail;Prepare outgoing mail · Perform variety of administrative andclerical support · Answer telephone, screen and directcalls · Operate office machines includingscanners, copiers and fax machines · Assist operational teams withadministrative needs · Assist clients and customers at thefront desk · May perform daily opening and closingprocedures of the front lobby. · Perform data entry into SharePoint, and PHA business system · Provide excellent customer serviceto participants, landlords, co-workers, clients and vendors · Obtain certification in Housing ChoiceVoucher Basics within 120 days of employment · Ensure regular attendance andpunctuality · Perform other duties as assigned DESIREDQUALIFICATIONS: High SchoolDiploma; Education equivalent to a two-year degree from a regionally accreditedinstitution in Public Administration, Social Science or a closely relatedfield preferred; Alternatively, a minimum of two years ofprogressively responsible work experience for a public agency, or related workin the social service or community service. Must be ableto communicate effectively both orally and in writing; and possess strongcomputer and organizational skills required to prioritize tasks and demands andconsistently to deliver work product on time.

Full-time Description We're Still Growing and Hiring---Come Join our Team! Our Ophthalmic Patient Representatives serve as the first point of contact for patients entering the facility. They greet and check-in patients, verify information and enter it into the system, collect payments for services, answer the phone, schedule appointments, and file paperwork. Benefits Offered 401K, Dental, Life, Medical, Vision

This position is located at our University Crossing location, Joint Commission certified, three-story, 82,000 square-foot facility with 111 beds, serving patients with both short and long-term rehabilitation needs. If you are passionate about serving patients with a goal to provide the best care possible and an excellent patient experience, we invite you to join our award-winning, innovative organization. Responsibilities: * Receives hospital guests, ascertains needs, and directs guests appropriately. * Courteously answers the phone and takes accurate messages. * Answers routine questions regarding departmental policies, operations and procedures. * Checks appointment schedules and directs or escorts guests to appropriate office or departmental area. * Completes assignments of special projects by designated deadlines. * Responsible for admitting patients as needed. * Monitors patients in lobby area. * May perform other duties as assigned. Qualifications: * High school diploma. * 1 year Customer Service experience. * 1 year of switchboard or phone experience. * Experience using Microsoft Office. * Ability to multitask. Hours: Weekends, Saturday and Sunday, 7am - 7pm Location: University Crossing at 6210 Beach Blvd, Jacksonville, Florida 32216 Compensation: Experience, education and tenure may be considered along with internal equity when job offers are extended. Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following: * Competitive Pay * Comprehensive Benefits package * Vacation/Paid Time Off * Retirement Plan * Employee Discounts * Clinical Education and Professional Development Programs

Description ATTENTION application to this position requires completion of 3 pre-interview assessments that take about 1 hour to complete. One of them requires a computer and takes about 35 min. Advanced Medical Centers is a premier provider of comprehensive physical medicine services, neuropathy treatment options, spinal decompression and men's health and wellness. We are seeking a customer-focused dynamic individual to join our team as a Medical Front Desk Receptionist and Patient Educator. As the first point of contact for our clinic, you will play a crucial role in providing exceptional service to our patients while ensuring smooth clinic operations. Salary: $19.00 - $24.00 per hour base pay We also offer PTO after 90 day probationary period, performance based commission, and bonuses. This position involves a variety of tasks including answering phones, checking patients in and out, collecting fees for services, scheduling appointments. Responsibilities: ● Answering Phones: * Greet patients and answer incoming calls promptly and professionally. * Provide information about clinic services, appointment availability, and general inquiries. * Direct calls to appropriate staff members or departments as needed. ● Checking Patients In: * Welcome patients warmly as they arrive for their appointments. * Verify patient information and update records as necessary. * Ensure patients complete necessary paperwork and forms accurately and efficiently. ● Checking Patients Out: * Process payments for services rendered, including copays, deductibles, and other fees. * Provide receipts and documentation for patient transactions. * Schedule follow-up appointments as needed and provide appointment reminders. ● Collecting Fees for Services: * Explain billing and payment options to patients and assist with financial arrangements as needed. * Maintain accurate records of payments received and reconcile cash at the end of each day. ● Scheduling Appointments: * Manage appointment scheduling software to book and confirm patient appointments. * Coordinate scheduling adjustments and cancellations to optimize clinic efficiency. * Follow up with patients to reschedule missed appointments and fill cancellations promptly. ● Patient Education and Case Management: * Educate patients and their spouse about their chronic condition with provided tools. * Help patients choose a recommended care plan and determine payment options. * Weekly online training required and training in Tampa 2 days every 6 weeks strongly encouraged. More Requirements/Responsibilities Requirements: FOLLOW THE DIRECTIONS IN THIS POST TO BE CONSIDERED IF YOU DO NOT leave the voice message and complete the assessments as instructed YOU WILL NOT be considered. * Well spoken and professional appearance. * Ability to handle our scheduling and patient care software systems. * Prior experience in a medical office is highly desirable. * Pre-hire assessments to be completed located here: (may need to cut/paste) ************************************************************************************************ You will need to leave a voice message for the hiring manager stating why you are a great candidate for this position. ************** Some of these requirements are designed to demonstrate your ability to follow directions There are three assessments that will have to be completed prior to consideration for an interview. You may need to cut and paste the web URL into your browser. DO NOT COMPLETE THE SAME ASSESSMENT MULTIPLE TIMES There is a pre-hire assessment that will need to be filled out here: https://www.office-testing.com/candidate?TypeTest=PRESELECT&ID=1473&crc=**********3221385 There is a Recrutec assessment here: https://www.office-testing.com/candidate?TypeTest=RECRUT&ID=1473&crc=**********3221385 There is a PSS assessment (requires a computer and 35 min.) here: https://www.office-testing.com/candidate?TypeTest=PSSA&ID=1473&crc=**********3221385 Do not forget to leave a VOICE message at ************** Special Instructions Please do not send any emails, resumes, or call directly to our offices. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which SHOULD include a Resume, a voice message left at ************** detailing why you are a great fit for this position, and a Cover Letter. There are three assessments that will have to be completed prior to consideration for an interview. URL or Links to all here: ************************************************************************************************ You may need to cut and paste the web URL into your browser. Do not forget to leave a VOICE message at ************** Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

Job Description Jacksonville Orthopaedic Institute is looking for someone to work full-time as the Front Desk Specialist at the San Marco rehab. The position is full-time with benefits including medical, dental, vision, life and disability insurance, and 401K retirement plan. The Front Desk specialist serves as the receptionist and performs all related clerical and administrative functions according to current practices and established procedures. Office Location: JOI San Marco Rehab, 1325 San Marco Blvd, Jacksonville, FL 32207 Schedule: Monday - Friday/40 hours/week Essential Duties and Responsibilities Greet patients and determine the nature of their visit, i.e. appointment, etc. Responsible for checking patients in and out for their scheduled appointments. Collect and update current demographic and insurance information. Verify insurance participation and obtain necessary referrals Collect all applicable co-pays or patient balances and maintain a cash journal. Schedule patient appointments. Instruct patients on HIPAA requirements, financial responsibility. Assist patients with requests for records, x-rays, transportation etc. Maintain electronic medical records. Handle multiple telephone lines, screen callers, and relay messages. Perform related job duties as required to support the medical office. Position Requirements Previous medical office experience preferred. High school diploma or GED. Excellent customer service skills. Effective communication skills. Ability to work in an environment involving direct contact with the public and staff. Ability to handle stressful and difficult situations. Ability to multi-task and work efficiently in a fast-paced environment. Knowledge of patient confidentiality standards. Effective computer skills. Working Conditions Normal office environment. Occasional overtime may be required. Physical Demands Requires sitting and standing associated with a sedentary office environment: 90% Sitting, 5% Walking, 5% Standing. Manual dexterity sufficient to operate a computer and office equipment, and to write legibly. Vision sufficient to read standard text and data on computer screens and paper forms. Ability to speak clearly and with the volume required to carry on clear conversations in person and over the phone. Hearing sufficient to carry on clear conversations in person and over the phone. All requirements are subject to possible modification to accommodate qualified individuals with a disability.

Busy pediatric office looking for a self-starter with a positive attitude, and GREAT customer service skills., must have ability to multitask and work under pressure at a very busy pediatric office. Must be able to work all shifts including nights and weekends, and willing to travel between offices. Front Desk Receptionist Job Description Our Front Desk Receptionists are responsible for greeting our patients in a friendly manner, maintaining the organization of the front office, and ensuring the lobby environment is welcoming. Responsibilities and Duties Maintain confidentiality of all patient records Register new patients and update necessary records Schedule patient appointments Distribute forms and paperwork to patients; ensuring their completion Greet patients and other visitors to our office Answer patients' questions and provide assistance when necessary Communicate effectively and appropriately with staff Appropriately answer and direct all incoming calls Collect and process patient payments correctly Close the daily batch accurately Qualifications and Skills High school diploma or equivalent 1+ years of experience working as a medical receptionist is required Pediatric experience preferred Strong interpersonal skills Ability to work independently and as part of a team Required: at least 1 year of experience working at a medical office

A confidential healthcare clinic is seeking a professional and highly organized Front Office Receptionist to be the first point of contact for patients and visitors. This role requires strong communication skills, attention to detail, and the ability to provide excellent customer service in a busy medical setting. Key Responsibilities Greet and welcome patients and visitors with professionalism and courtesy. Manage incoming phone calls, emails, and correspondence, routing them appropriately. Schedule and confirm patient appointments; maintain provider calendars. Collect and verify insurance information during check -in. Assist with administrative tasks such as filing, data entry, and document preparation. Maintain an organized front desk and ensure office supplies are stocked. Collaborate with staff to support smooth clinic operations and patient flow. Protect patient confidentiality and ensure HIPAA compliance at all times. Qualifications High School Diploma or GED required. Prior experience in a medical office or receptionist role preferred. MediClear certification (or equivalent healthcare compliance credential) is required. Strong organizational and time management skills with the ability to multitask effectively. Excellent verbal and written communication skills. Familiarity with customer service practices and administrative support tasks. Ability to maintain professionalism and confidentiality when handling sensitive information.

Front Desk Receptionist SUPERVISOR: Customer Service Supervisor STATUS: Non-Exempt duties include a wide range of activities related to providing clerical support to operational and administrative areas. SUPERVISION RECEIVED AND EXERCISED: Operates under the direct general supervision of a Supervisor; the Front Desk Receptionist exercises no supervision over other employees. ESSENTIAL DUTIES AND RESPONSIBILITIES The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned. · Ensure documents are accurately filed · Open, sort and route incoming mail; Prepare outgoing mail · Perform variety of administrative and clerical support · Answer telephone, screen and direct calls · Operate office machines including scanners, copiers and fax machines · Assist operational teams with administrative needs · Assist clients and customers at the front desk · May perform daily opening and closing procedures of the front lobby. · Perform data entry into SharePoint, and PHA business system · Provide excellent customer service to participants, landlords, co-workers, clients and vendors · Obtain certification in Housing Choice Voucher Basics within 120 days of employment · Ensure regular attendance and punctuality · Perform other duties as assigned DESIRED QUALIFICATIONS: High School Diploma; Education equivalent to a two-year degree from a regionally accredited institution in Public Administration, Social Science or a closely related field preferred; Alternatively, a minimum of two years of progressively responsible work experience for a public agency, or related work in the social service or community service. Must be able to communicate effectively both orally and in writing; and possess strong computer and organizational skills required to prioritize tasks and demands and consistently to deliver work product on time.

This position is located at our University Crossing location, Joint Commission certified, three-story, 82,000 square-foot facility with 111 beds, serving patients with both short and long-term rehabilitation needs. If you are passionate about serving patients with a goal to provide the best care possible and an excellent patient experience, we invite you to join our award-winning, innovative organization. Responsibilities: Receives hospital guests, ascertains needs, and directs guests appropriately. Courteously answers the phone and takes accurate messages. Answers routine questions regarding departmental policies, operations and procedures. Checks appointment schedules and directs or escorts guests to appropriate office or departmental area. Completes assignments of special projects by designated deadlines. Responsible for admitting patients as needed. Monitors patients in lobby area. May perform other duties as assigned. Qualifications: High school diploma. 1 year Customer Service experience. 1 year of switchboard or phone experience. Experience using Microsoft Office. Ability to multitask. Hours: Weekends, Saturday and Sunday, 7am - 7pm Location: University Crossing at 6210 Beach Blvd, Jacksonville, Florida 32216 Compensation: Experience, education and tenure may be considered along with internal equity when job offers are extended. Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following: Competitive Pay Comprehensive Benefits package Vacation/Paid Time Off Retirement Plan Employee Discounts Clinical Education and Professional Development Programs