Front desk coordinator jobs in Jacksonville, FL

Job Description Advanced Medical Centers is a premier provider of comprehensive physical medicine services, neuropathy treatment options, spinal decompression and men's health and wellness. We are seeking a customer-focused dynamic individual to join our team as a Medical Front Desk Receptionist and Patient Educator. As the first point of contact for our clinic, you will play a crucial role in providing exceptional service to our patients while ensuring smooth clinic operations. Salary: $19.00 - $23.00 per hour base pay We also offer PTO after 90 day probationary period, performance based commission, and bonuses. This position involves a variety of tasks including answering phones, checking patients in and out, collecting fees for services, scheduling appointments. Responsibilities: ● Answering Phones: * Greet patients and answer incoming calls promptly and professionally. * Provide information about clinic services, appointment availability, and general inquiries. * Direct calls to appropriate staff members or departments as needed. ● Checking Patients In: * Welcome patients warmly as they arrive for their appointments. * Verify patient information and update records as necessary. * Ensure patients complete necessary paperwork and forms accurately and efficiently. ● Checking Patients Out: * Process payments for services rendered, including copays, deductibles, and other fees. * Provide receipts and documentation for patient transactions. * Schedule follow-up appointments as needed and provide appointment reminders. ● Collecting Fees for Services: * Explain billing and payment options to patients and assist with financial arrangements as needed. * Maintain accurate records of payments received and reconcile cash at the end of each day. ● Scheduling Appointments: * Manage appointment scheduling software to book and confirm patient appointments. * Coordinate scheduling adjustments and cancellations to optimize clinic efficiency. * Follow up with patients to reschedule missed appointments and fill cancellations promptly. ● Patient Education and Case Management: * Educate patients and their spouse about their chronic condition with provided tools. * Help patients choose a recommended care plan and determine payment options. * Weekly online training required and training in Tampa 2 days every 6 weeks strongly encouraged. Requirements/Responsibilities Requirements: FOLLOW THE DIRECTIONS IN THIS POST TO BE CONSIDERED IF YOU DO NOT leave the voice message as instructed YOU WILL NOT be considered. * Well spoken and professional appearance. * Ability to handle our scheduling and patient care software systems. * Prior experience in a medical office is highly desirable. * Pre-hire assessments to be completed You will need to leave a voice message for the hiring manager stating why you are a great candidate for this position. ************** Some of these requirements are designed to demonstrate your ability to follow directions Special Instructions Please do not send any emails, resumes, or call directly to our offices. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which SHOULD include a Resume, a voice message left at ************** detailing why you are a great fit for this position, and a Cover Letter. ****Qualified candidates will be asked to complete one or more short pre-hire assessments **** ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

Job Description Jacksonville Orthopaedic Institute is looking for a Medical Secretary to join our team at the San Marco office. The position is full-time with benefits including medical, dental, vision, life and disability insurance, and 401K retirement plan. Location: 1325 San Marco Blvd. Jacksonville, FL 32207 Schedule: Monday- Friday Essential Duties and Responsibilities Provide administrative support to assigned physicians. Maintain calendar and call schedule for assigned physician. Schedule non-patient appointments and meeting room. Schedule and/or rescheduling independent medical exams on physicians' schedule and calendars; including obtaining records, sending invoices, tracking payments, keeping detailed spreadsheet of all payments and appointment info. Proofread and/or transcribe physician notes Answer telephone, screen callers, relays message and return calls. Pick up and deliver mail on a daily basis. Interact with data entry and billing department regarding requests for additional information. Route paperwork to appropriate staff (i.e. MMI charts, medical records). Bill attorneys, case managers for depositions, phone conferences, etc. Maintain the physician's curriculum vitae and updates CME credits, publications etc. Maintain strict confidentiality and adhere to all HIPAA guidelines/regulations. May be required to assist the medical assistant with patients in clinic. Position Requirements Previous experience in a physician's office. Previous medical secretary/transcription/scribe experience required. Orthopaedic experience a plus. Strong medical terminology knowledge required. Strong grammar, punctuation, and syntax skills are needed. High school or GED. Professional demeanor and ability to interact appropriately with patients, physicians and staff. Ability to multi-task and work efficiently in a fast-paced environment. Excellent communication skills. Effective computer skills. Familiarity with HIPPA and OSHA guidelines/regulations. Ability to work Monday through Friday between the hours of 8:00 am and 5:00 pm (schedules may vary based on the clinic's needs). Working Conditions Fast paced orthopedic medical practice environment. Occasional overtime may be required. Physical Demands Must be able to communicate clearly in person and over the telephone. Visual acuity adequate to perform job duties, including visual examination of patient and reading information from printed sources and computer screens. Requires full range of body motion, manual and finger dexterity, and hand-eye coordination. Requires frequent bending, reaching, and repetitive hand movements, standing, walking and sitting. Requires pushing and pulling exerted regularly throughout a regular work shift. Sitting 6 Hours per Day Standing / Walking 2 Hours per Day Lifting up to 10 lbs Frequently Carrying up to 10 lbs Frequently Pushing/Pulling up to 10 lbs Frequently

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. What we are looking for in YOU and YOUR skillset: -Driven to climb the company ladder! -Possess a winning attitude! -Have a high school diploma or equivalent (GED). -Complete transactions using point of sale software and ensure all patient accounts are current and accurate -Have strong phone and computer skills. -Have at least one year of previous Sales Experience. -Participate in marketing/sales opportunities to help attract new patients into our clinics -Be able to prioritize and perform multiple tasks. -Educate Patients on wellness offerings and services -Share personal Chiropractic experience and stories -Work cohesively with others in a fun and fast-paced environment. -Have a strong customer service orientation and be able to communicate effectively with members and patients. -Manage the flow of patients through the clinic in an organized manner * This is not an entry level position and marketing experience is preferred * Essential Responsibilities: -Providing excellent services to members and patients. -The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. -Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. -Answering phone calls. -Re-engaging inactive members. -Staying updated on membership options, packages and promotions. -Recognizing and supporting team goals and creating and maintaining positive relationships with team members. -Maintain the cleanliness of the clinic and organization of workspace -Confident in presenting and selling memberships and visit packages -Keeping management apprised of member concerns and following manager's policies, procedures, and direction. Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between fran

Role and Responsibilities Administrative Greets all patients in a professional, friendly manner Answers phones within a maximum of 3 rings; schedule appointments Verifies and scans insurance cards and driver's license Hands out appropriate literature and information forms to be filled out by the patient; checks for accuracy and completion Reviews patient benefits and eligibility at check-in and check-out Enters accurate patient demographic and financial information Runs insurance eligibility to ensure active and if a referral/auth is needed Obtains referrals/authorizations if required by insurance prior to the patient being seen Collects appropriate payments and balances owed by patients Enters charges and payments into billing system Scans encounters/clinical/op-notes into the system Schedules follow up appointments Works no show, cancellation and recall reports Ensures full utilization of the Provider's schedules Balances out end of day business (cash/check/cc) with encounter forms Generates daily batch reconciliation to be reviewed by Manager/Accounting Serves as back-up for check-in and check out Ensures a neat/tidy waiting room Professional Demonstrates initiative and responsibility Able to perform repetitive tasks without loss of focus Adheres to ethical principles Time Management Adapts to change Attends all team meetings and mandatory in-service training/education Basic computer skills/ Type minimum 45wpm Communication Recognizes and respects cultural diversity Adapts communication to individual's ability to understand Uses professional, pleasant telephone etiquette Uses medical terminology appropriately Treats all patients and co-workers with compassion, empathy, and mutual respect Projects a professional manner and image Consistent attendance and punctuality/ Adherence to time clock procedures Legal Maintains confidentiality and documents accurately Uses appropriate guidelines for releasing patient information Practices within the scope of education, training and personal capabilities Conducts self in accordance with Suncoast's Employee Handbook. Maintains awareness of federal and state health care legislation and regulations; OSHA, HIPAA, and CLIA Core Competencies Efficiency Attention to details Organized Punctual Takes initiative, proactive Team Player Honesty/Integrity Flexible Calm under pressure "A Doer", persistence Problem solver, Strategic thinking, Creativity Analytical skills Clear and concise communication/Listening skills Quick Learner, Intelligence Follow through on commitments Enthusiastic, Friendly, Positive attitude Openness to advice and constructive criticism Strong work ethic Physical Demands Prolonged Sitting/Standing/Walking Occasional travel Multitasking Repetitive head, neck, hands wrists and arm motion/rotation Extensive reading, writing, typing required Lifting to 25lbs Frequent use of office administrative equipment Qualifications and Education Requirements: High school diploma. Knowledgeable in computer programs, EMR systems, customer service, excellent verbal communication skills and clinical terminology preferred. A minimum of 1 year in a clinical administrative and customer service field preferred. This is the compensation range for this position. Compensation Range$16-$23 USD

Job DescriptionDescription: SUMMARY. Provides clerical/administrative support in wards, clinics, or other clinical departments of a medical treatment facility. 1. QUALIFICATIONS: 1.1. Mandatory knowledge and skills. 1.1.1. A fully qualified typist with a minimum of 50 WPM is required. 1.1.2. General medical ethics, telephone etiquette, and excellent communication and customer service skills. 1.1.3. General office administrative and clerical skills to perform receptionist duties and answer telephones. 1.1.4. Ability to communicate effectively, both orally and in writing. 1.2. Education. High school diploma or General Educational Development (GED) equivalency. Medical terminology desired. 1.3. Experience. At least 6 months of experience in a medical office setting in the following areas: medical administrative support service, medical office management, medical front desk management, medical records administrative and/or referral processing, tracking and closure. Possess experience in the operation of all standard office equipment such as desk top computers, fax, scanner, printer, office copier, and data transcribing procedures. 1.4. Work Environment/Physical Requirements. The work is primarily sedentary. However, there may be some physical demands. Requirements include prolonged walking, standing, sitting or bending. 2. UNIQUE MILITARY HEALTH CARE SYSTEMS/PROCEDURES: 2.1. Armed Forces Health Longitudinal Technology Application (AHLTA) 2.2. Composite Health Care Systems (CHCS) and/or MHS GENESIS 2.3. Defense Enrollment Eligibility Reporting System (DEERS); 2.4. Military Filing System - by sponsor social security, terminal digit order, color-coded and blocked filing system. 2.5. Contents of a military medical record, layout, sections, family members prefix designation, forms used in a MTF, and the medical record tracking procedures. 3. PERFORMANCE OUTCOMES: In performance of the below listed duties, the contractor is not to perform any inherently governmental functions as described in FAR subpart 7.5. Additionally, any discretion or decision-making regarding individual patient outcomes shall be referred to the designated government representative. 3.1. Greets patients/visitors at a front desk, information center or office setting. 3.2. Answers main office phone line. Directs telephone calls to appropriate section for assistance. Takes messages as required. 3.3. Arranges and schedules medical appointments and determines patient eligibility for services. Relays general instructions to patients, or make referrals to other sections. 3.4. Obtains updates and files medical records as needed. 3.5. Organizes and researches patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines. 3.6. Ensures arrival of medical records prior to appointment(s). 3.7. Initiates and locates patient medical records as needed. 3.8. Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records). 3.9. Performs other administrative and clerical duties in support of the medical care and operational support. 3.10. Creates appointment schedules and templates in patient appointment computer system. 3.11. Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system. In addition to the performance outcomes from the MSS Technical Exhibit 4 identified above, the following performance outcomes are applicable to all Medical Office Clerk services under this Task Order: 3.12. The contractor shall provide appointment support services and production control support to the department. 3.13. The contractor shall complete routine data preparation, distribution and file maintenance. 3.14. The contractor shall use the computerized systems such as CHCS, AHLTA, EHR, HAIMS, DEERS, and TRICARE along with other software such as electronic mail, a planning calendar, and databases. 3.15. The contractor shall perform data entry, verification, updates, and editing of patient data and register new patients as required. 3.16. The contractor shall process patient information into data systems, process, scan and perform online edits during patient check-in. 3.17. The contractor shall input patient demographic data into the automated systems during patient check-in. 3.18. The contractor shall book patient appointments in compliance with TRICARE business practices and schedule of appointment procedures applying “Access to Care” (ATC) policies. 3.19. The contractor shall enter patient appointments taken from patient incoming telephone calls, and written or typed patient registration/clinical information form. Phones shall be answered within 3 rings and patients that are scheduling an appointment in person have priority over incoming telephone requests. 3.20. The contractor shall schedule, reschedule and cancel patient appointments and enter provider's schedules into the automated appointment and scheduling systems when received. 3.21. The contractor shall maintain logs and files in conjunction with the patient appointment process. 3.22. The contractor shall enter telephone consults (t-cons) for patient's provider into the automated system upon patient request. 3.23. The contractor shall assist nursing staff by replying to telephone consults and contacting patients for preventative medicine and chronic disease management reminders. 3.24. The contractor shall input order requests for laboratory, radiology and electrocardiogram tests into the automated system when received and upon receipt use automated modules to enter requests per provider's diagnosis. 3.25. The contractor shall enter data into Excel, Access databases and the Health Fitness Assessment (Wellness Center) database daily. 3.26. The contractor shall verify previous day appointments have been cleared in the system at the beginning of each workday. 3.27. The contractor shall retrieve health information for the system utilizing the department/clinic Standard Operating Procedures (SOP). 3.28. The contractor shall transfer information within the TRICARE system, including DEERS checks. 3.29. The contractor shall provide a daily job status report which will reflect the number and type of appointments scheduled each day, incomplete activity, and status of special interest jobs by end of shift daily. 3.30. The contractor shall maintain procedure manuals and keep abreast of Department policies and procedures regarding medical appointments. Procedure manuals will be reviewed by the Department Head who will provide any material/information to be updated. 3.31. The contractor shall comply with specific task criteria, schedules, and instructions per MTF SOP. 3.32. The contractor employee shall maintain current compliance with all training indicated in the PWS. Training certificates will be provided to the Contracting Officer's Representative (COR) at time of completion. 3.33. Customer Service Accountability - Contract employees providing services at NH Jacksonville and supporting facilities shall adhere to the Customer Service standards specified in NAVHOSPJAXINST 6320.7F or updated versions. A copy of the instruction will be made available upon request or at the time of commencement of services. In addition, the following performance outcomes are applicable to the Medical Office Clerk services within specific departments under this Task Order: 3.34. SPECIFIC DUTIES FOR THE EMERGENCY MEDICINE DEPARTMENT (EMD): The contractor shall provide continuous 24/7 front desk support for the EMD. 3.34.1. The contractor shall register/add each patient and update demographic information in the Composite Health Care System (CHCS), print out a medication reconciliation list, verify eligibility in DEERS and print wristband / labels for patient verification. The contractor shall print additional patient labels as needed. 3.34.2. The contractor shall close out patient record using CHCS after the discharge of each patient. 3.34.3. The contractor shall utilize CHCS, Armed Forces Health Longitudinal Technology Application (AHLTA), Essentris and MHS Genesis programs for any medical correspondence to include, but not limited to, past EKGs, old medical records, and past ER visits as requested by Physicians. 3.34.4. The contractor shall use CHCS for any request of medical records within the facility. 3.34.5 The contractor shall make and receive phone calls and take/relay accurate information to the appropriate staff member. NOTE: The EMD becomes the call center for the hospital on weekends. 3.34.6. The contractor shall notify the triage/charge nurse immediately when a patient identifies an emergent need (as noted in the critical chief complaint list) upon arrival to the EMD. 3.34.7. The contractor shall monitor documents and/or supplies utilized in the EMD and notify the department supply staff when supplies are running low. 3.34.8. The contractor shall submit doctors' orders (inpatient/outpatient records, laboratory orders, radiology tests and reprint consultations) using CHCS. 3.34.9. The contractor shall facilitate communication between the providers and the Radiology department to aid a proper flow of patients. 3.34.10. The contractor shall provide administrative support to the Charge Nurse and/or staff nurse to arrange for the transfer of disengagement of EMD patients. 3.34.11. The contractor shall perform the following duties for each patient transferred from the MTF: 3.34.11.1.. The contractor shall contact the receiving hospital for an accepting physician. 3.34.11.2. The contractor shall contact receiving hospital to arrange for a room/bed arrangements and provide contact information for the MTF to call in a report of the patient. 3.34.11.3. The contractor shall arrange for any procedure information such as laboratory and radiology results to be sent with the patient. 3.34.11.4.. The contractor shall contact the Health Benefits/Officer on Duty (OOD)/Nurse of the Day (NOD) for any patient Disengagement or Leave against Medical Advice (AMA). 3.34.11.5. The contractor shall print demographics and insurance information for the receiving facility. 3.34.11.6. The contractor shall print consults for referral of care and the ambulance. 3.34.11.7. The contractor shall contact the Quarterdeck to arrange for a 3-way call to ambulance transport. 3.34.11.8. The contractor shall ensure the Quarterdeck calls back with an estimated time of arrival (ETA) and has notified the Naval Air Station (NAS) front gate Watch Commander to ensure smooth and timely passage of the ambulance through the front gate. 3.34.12. The contractor shall page/contact members of the multidisciplinary healthcare team. 3.34.13. The contractor shall scan hard-copy patient files into the patient's electronic health record. 3.34.14. The contractor shall upload the patient's file into the Essentris program after scanning. 3.34.15. The contractor shall request records from outside facilities using appropriate patient consent form as requested by physicians. 3.34.16. The contractor shall, upon the admission of a patient, call the admissions office, notify them of patient being admitted from the ER and notify the ER charge nurse. 3.34.17. The contractor shall print an End of Day report daily using CHCS, make corrections as needed, and turn the report into the Division Officer at the end of their shift. 3.34.18. The contractor shall keep a daily log of all Ultrasound (US) and computerized tomography (CT) scans as well as all Electrocardiograms (EKG) performed on each shift. 3.34.19. The contractor shall edit, print, scan and upload the following reports utilizing CHCS, Essentris and MHS Genesis programs at the end of the 24 hour period, End of Day Report, Joint Commission (JC) Report and 24 Hour Nursing Report. 3.34.20. Customer Service Accountability - Contract employees providing services at NH Jacksonville and supporting facilities shall adhere to the Customer Service standards specified in NAVHOSPJAXINST 6320.7F or updated versions. A copy of the instruction will be made available upon request or at the time of commencement of services. Requirements:

Acron Aviation is a global leader in commercial aviation solutions - designed, engineered, and delivered by a team of passionate innovators redefining what's possible in flight. From advanced avionics and flight data intelligence to world-class simulation and pilot training, we support aircraft operators and OEMs with the technology and expertise to fly safer, smarter, and more efficiently. Now, with a bold new identity, we're building on a legacy of aviation excellence - unleashing fresh energy, modern thinking, and a customer-first mindset to meet the demands of today's rapidly evolving aerospace industry. Welcome to Acron Aviation - where the future takes flight! Essential Functions: Operates the company Training Management System to build and record all aspects of the operation of Flight Operations facilities/equipment. Creatively adjusts schedule to work with crew availability and resources. Opens and closes all campus buildings relative to their work shift. Answers phone calls and emails and coordinates or transfers relative to work shift. Additional duties as assigned. Scheduling Shift Verifies that information requested by the flight crew is complete and accurate, and that all available students are scheduled as appropriate. Constructs a daily flight schedule using the Training Management System, considering time off, meetings, and ground school. Revises the daily flight schedule throughout the shift to reflect changes such as pencil-ins and terminations.. Maintains records of flight schedule and results of examinations. Distributes daily schedule via email to all students and instructors and prints physical copies to post in various campus locations. Dispatch Shift Dispatches and monitors all aircraft. Assigns tail numbers for scheduled aircraft and simulator lines to generate the next day's schedule. Receives flight tickets and issues aircraft documents as appropriate. Maintains inspection time remaining reports for the Aircraft Maintenance Department. Generates and disburses flight dispatch and maintenance reports. Uphold and enforce Acron Aviation safety procedures and guidelines. Qualifications: High school diploma or equivalent with 2-4 years' experience or associate degree with 0-2 years' experience. Customer service experience, working with individuals with diverse backgrounds and experience levels Strong computer skills High attention to detail Ability to prioritize tasks and manage time effectively Can work well independently and with a team Punctual and reliable Preferred Additional Skills: Strong communication and interpersonal skills Proficiency in MS Excel and PowerPoint Ability to work as a solid contributing member of a team as well as operate independently Effectively interact with all levels of management. Demonstrated attention to detail and a sense of urgency

Job DescriptionWe are seeking a friendly, professional, and detail-oriented Medical Front Office Receptionist to join our team. Responsibilities: Greet and check patients in for appointments Collect copays and verify insurance information Update and maintain accurate patient records Answer incoming phone calls and assist patients with scheduling or inquiries Support the clinical team with front office administrative tasks Qualifications: 1+ year of experience in a medical front office setting (required) Knowledge of medical terminology (required) Strong communication and customer service skills Ability to multitask and stay organized in a fast-paced environment Proficiency with computers and electronic health records (EHR) systems preferred

Requirements What We're Looking For Active Compact LPN license At least 2 years of clinical experience (care coordination preferred) Tech confidence: you're comfortable using EMRs, Microsoft Office, and other digital tools Strong communication and problem-solving skills Schedule & Compensation Full-time, 40 hours/week | Monday-Friday between 8 AM - 6 PM in the patient's time zone Orientation + Training (First 2 Months): $20/hr Monthly Bonus Potential (up to $525) Referral Bonuses: Up to $1,000 Salary Description 20-26.50 Hr

Classification: Full-time, Non- Exempt Department: Practice Operations Reports to: Practice Manager Staff Last Revised: February 2025 Performs various clerical duties for office manager, or providers including: answering telephones, taking messages, scheduling appointments, copying, and creating/scanning charts. Responsible for data entry and patient account follow up, as well as monthly reports. DUTIES AND RESPONSIBILTIES Answer and screens high volume telephone calls in a courteous manner, and records messages for providers and other personnel. Schedule patient appointments and procedures according to established policies and procedures. Check-in patients upon arrival at the office as well as check-out upon departure. Obtain accurate information from patients and ensure all registration forms are complete. Collect patient and insurance payments and reconcile charges on a daily basis. Verify account balances and refunds for accuracy. Provide information to patients regarding unpaid balances. File records in appropriate sections of patient charts in EMR. Prepare patient charts in advance and scan documents into charts in EMR. Transcribe letters and create forms as needed. Maintain files and records in a confidential manner. Maintain organization and efficiency of front office, including office supply inventory. Maintain patient confidentiality. Perform other related duties as directed or assigned Requirements: QUALIFICATIONS/ REQUIREMENTS High school diploma or GED. Minimum of 2 years of experience in a medical office, front office or scheduling experience. REQUIREMENTS FOR LEVEL I STATUS: Entry level (1-4 years' experience) and/or meet the basic requirements of the job with the need for additional supervision Excess of 4 years' experience if meeting only the basic requirements of the job with need for additional supervision PERFORMANCE REQUIREMENTS Knowledge of clinic policies and procedures. Knowledge of computer programs and applications. Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately. Skill in operating office equipment Skill in handling paperwork/filing adequately. Skill in handling incoming phone calls and triaging appropriately. Skill in written and verbal communication. Ability to learn/use other computer programs including Microsoft Excel, e-mail, Internet, and Microsoft PowerPoint. Ability to sort and file materials correctly by alphabetic or numeric systems. Ability to flexibly respond to changing demands. Ability to organize and prioritize tasks effectively. WORKING CONDITIONS Work performed in office environment. Involves frequent contact with staff and patients. May require working under stressful conditions. EQUIPMENT OPERATED Office machinery including computers, fax, dictating machine, calculator, and photocopier. PHYSICAL DEMANDS Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands or deliveries, or sitting for extended periods of time. Stress can be triggered by multiple staff demands and deadlines. Occasionally lift and carry files up to 20 pounds SAFETY HAZARD OF THE JOB Minimal Hazards This does not list all the duties and responsibilities of the job. You may be asked by supervisors or managers to perform other instruction, duties, and responsibilities, as appropriate. You will be evaluated in part based upon your performance of the duties and responsibilities identified in this . Management has the right to revise this at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, with or without cause.

Job Description Are you a friendly and organized individual looking for an exciting new opportunity in the healthcare industry? If so, we are looking for a Medical Front Desk professional to join our growing Otolaryngology practice! As our front desk representative, you will be the first point of contact for our patients and visitors. You will greet them with a warm smile and ensure they feel welcome and comfortable in our office. You will also be responsible for scheduling appointments, managing patient records, and answering phone calls. In addition to your administrative duties, you will play a key role in ensuring that our patients receive the highest level of care. You will work closely with our physicians and clinical staff to provide excellent customer service and ensure that our patients have a seamless experience from check-in to check-out. We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Medical Front Desk Associate with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today! Required Education and Experience High School graduate or equivalent One year of related experience AAP/EEO Statement In order to provide equal employment and advancement opportunities to all individuals, employment decisions at will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.

Job Description Healthcare Front Desk Coordinator Full Time | Monday-Friday | Day Shift | Infusion Center-Based We're looking for a Front Desk Coordinator with more than just a friendly face - we're looking for a calm, capable operations pro who's ready to help redefine the patient experience from the moment someone walks through our doors. This is a high-impact, patient-facing role where your attention to detail, healthcare expertise, and ownership mindset make all the difference. From managing appointment scheduling and verifying insurance to setting the tone for each visit, you'll be a key part of what makes IVX Health feel exceptional. About the Role As a Front Desk Coordinator, you'll play a critical role in shaping the care experience for our patients. This Monday-Friday, regular business hours role involves providing exceptional service as the first point of contact while supporting the daily operations of our infusion centers. From managing schedules to maintaining patient records, your work will ensure that our centers run smoothly and our patients feel valued. What You'll Do Lead First Impressions - Greet patients with warmth and professionalism, answering phones and supporting visitors with confidence and care Manage Scheduling and Coordination - Schedule, reschedule, and confirm appointments, ensuring all pre-visit requirements and authorizations are in place Ensure Operational Excellence - Verify patient insurance, update demographic information, and collect copays with accuracy and integrity Collaborate with Clinical Teams - Coordinate patient flow and communicate clearly with nursing staff to ensure a smooth and safe experience Maintain an Inviting Space - Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment Support Across Centers - Flex as needed to support other centers within your market during staff absences, openings, or higher-volume days What We're Looking For 1-3 years of front desk or administrative experience in a medical or healthcare setting High School Diploma or GED required Strong understanding of insurance verification, billing basics, and the patient intake process Proficiency in EHR/EMR systems and scheduling software Knowledge of medical terminology and patient-facing protocols Exceptional customer service and communication skills Ability to multitask in a fast-paced environment while staying organized and accurate Quick learning agility-you adapt fast, absorb new processes quickly, and stay ahead of the curve Adaptable and dependable, with a willingness to support multiple centers and adjust to evolving workflows Why You'll Love IVX Health We're not just redefining care for our patients - we're redefining it for our teams, too. When you join IVX, you'll find: Predictable Hours: Monday-Friday, regular business hours with rotating Saturdays Supportive Culture: Work with a compassionate, values-driven team Professional Growth: Tuition reimbursement, CEU access, and development opportunities Comprehensive Benefits: Medical, dental, vision, 401(k) match, disability, and more Life-Friendly Perks: Paid volunteer time, wellness support, and family-building benefits About IVX Health IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We're transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well-we empower our team to thrive while living our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride. Our Mission: To improve the lives of those we care for by redefining the care experience Our Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence Benefits We Offer Comprehensive Healthcare - Medical, dental, and vision coverage, including prescription drug plans and telemedicine services. Flexible Savings Options - Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs. Supplemental Protection - Accident, critical illness, and hospital indemnity plans to provide additional financial security. Dependent Care FSA - Pre-tax savings for eligible childcare and dependent care expenses. 401(k) Retirement Plan - Secure your future with a competitive company match. Disability Coverage - Voluntary short-term and long-term disability plans to protect your income. Fertility and Family Support - Resources and benefits designed to support fertility care and family planning. Life and AD&D Insurance - Financial protection for you and your loved ones. Counseling and Wellness Support - Free resources to support emotional, physical, and financial well-being. Education Assistance - Tuition reimbursement and certification support to help you grow in your career. Continuing Education - Access to a CEU library for ongoing professional development. Charitable Giving and Volunteer Program - Matched donations and paid volunteer time off to support causes you care about. Employee Referral Bonus - Earn rewards for helping us find top talent. Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage. EEO STATEMENT IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. Privacy Policy

Busy pediatric office looking for a self-starter with a positive attitude, and GREAT customer service skills., must have ability to multitask and work under pressure at a very busy pediatric office. Must be able to work all shifts including nights and weekends, and willing to travel between offices. Front Desk Receptionist Job Description Our Front Desk Receptionists are responsible for greeting our patients in a friendly manner, maintaining the organization of the front office, and ensuring the lobby environment is welcoming. Responsibilities and Duties Maintain confidentiality of all patient records Register new patients and update necessary records Schedule patient appointments Distribute forms and paperwork to patients; ensuring their completion Greet patients and other visitors to our office Answer patients' questions and provide assistance when necessary Communicate effectively and appropriately with staff Appropriately answer and direct all incoming calls Collect and process patient payments correctly Close the daily batch accurately Qualifications and Skills High school diploma or equivalent 1+ years of experience working as a medical receptionist is required Pediatric experience preferred Strong interpersonal skills Ability to work independently and as part of a team Required: at least 1 year of experience working at a medical office

Are you a friendly and organized individual looking for an exciting new opportunity in the healthcare industry? If so, we are looking for a Medical Front Desk professional to join our growing Otolaryngology practice! As our front desk representative, you will be the first point of contact for our patients and visitors. You will greet them with a warm smile and ensure they feel welcome and comfortable in our office. You will also be responsible for scheduling appointments, managing patient records, and answering phone calls. In addition to your administrative duties, you will play a key role in ensuring that our patients receive the highest level of care. You will work closely with our physicians and clinical staff to provide excellent customer service and ensure that our patients have a seamless experience from check-in to check-out. We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Medical Front Desk Associate with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today! Required Education and Experience High School graduate or equivalent One year of related experience AAP/EEO Statement In order to provide equal employment and advancement opportunities to all individuals, employment decisions at will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship. #IDcentral

Nemours Children's Health is seeking a Point of Care Coordinator (Laboratory), Part-Time, to join our team in Jacksonville, Florida. The coordination of activities related to point-of-care testing (POCT), including writing procedures, training testing staff, and troubleshooting POCT instruments. Working closely with Clinical Laboratory Technical and Management staff, as well as Practice and Nursing staff involved in POCT, the POCT Coordinator performs activities in POCT testing to maintain compliance with appropriate regulations. To do this, the POCT Coordinator: * Reviews test results, through audits and other surveillance and provides reports on non-conforming events. * Reviews test performance, evaluating staff competency in testing methods. * Evaluates quality control material and make recommendations regarding instrument selection. * Maintains compliance with regulatory requirements, and assists various Nemours staff with understanding and meeting these. * Reviews manufacturer guidelines for POCT instruments and using these, develops or reviews POCT procedures. * Meets with instrument technical and sales representatives to review changes in POCT instruments and resolve problems. * Designs training programs for POCT testers and trains POCT users * Performs troubleshooting of POCT instrument or method problems. * Assists in maintaining inventory of POCT supplies. * Transfers (for example, from Patient Care Unit flow sheets to Laboratory Information System) information on POCT testing to facilitate laboratory record keeping, statistics compilation and billing. * Performs associated information systems activities related to the transfer of POCT results from instruments to various information systems, and works with Information Systems department and others as needed for implementation of new or revised technologies, troubleshooting, etc.; * Performs correlations and linearities on instruments, as required (e.g., on moderately complex procedures). * Travel to Nemours sites in support of point of care. Qualifications: * B. S. in Medical Technology (B.S.M.T. or equivalent, e.g., HHS examination or ability to meet CLIA qualifications for High complexity laboratory testing) is required. * A minimum of one year of experience required. * Must have skills for technical bench analysis, e.g., basic medical technology skills. Such skills include manual dexterity sufficient to allow the manipulation of equipment such as small volume pipettes, instrument tubing, and microscope slides. Must be able to visually identify characteristics of specimens (such as turbidity or hemolysis). Must be able to judge volume, as in the adequacy of specimen volume. * Must have excellent communication skills, both written and verbal. * Must be able to use computers and information systems. This includes the use of any system required for job performance, whether this is a laboratory information system, PC, hospital system or other information system. #LI-EP1

Job Title: Patient Services Coordinator Department: Health Services Job Level: Coordinator Reports To: Clinic Manager FLSA Status: Non-exempt Hours: Full -Time SUMMARY The role of the Patient Services Coordinator is to help maintain the efficiency of clinic operations through accurate staff scheduling, a well organized patient intake process that ensures a positive patient experience, and proper chart maintenance/documentation in accordance with regulatory policies and Center guidelines. This position works closely with the Directors of Health Services and Clinic Directors to evaluate existing processes and recommend/implement improvements. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES Develops and maintains clinic schedules for healthcare professionals, residents, support staff and volunteers Efficiently conducts patient intake, check out and appointment scheduling according to guidelines while ensuring a positive patient experience. Manages walk-in process (e.g., medication questionnaire, PHQ9, authorization of release of information, check out slips for return appointments, etc.) and coordinates effectively with other clinic personnel to ensure seamless patient experience Regularly assesses efficiency of patient intake process - obtains patient input and proposes improvements; implements approved changes including revisions to applicable policies and procedures. Ensures that the physical operation of the clinic maintains a constant level of professionalism Ensures proper client chart maintenance including chart documentation and medical records maintenance Gathers data for required reports (e.g., number of patients seen, etc.) Assists in the implementation and training for EMR updates / changes Participates in quality assurance/improvement and risk management efforts Participates in all appropriate team meetings and required training sessions Participates in other administrative projects as assigned by Clinic Directors or Directors of Health Services Operations RESIDENT, GUEST AND INTERNAL CUSTOMER FOCUS The Patient Services Coordinator is sensitive to cultural, spiritual and practical needs of resident, families, guests and staff members in all interactions.He/she provides positive feedback and comments about the quality of work and effort that have been offered by patients, residents, families and coworkers, and adjusts priorities and schedules to meet specific customer needs. The Senior Coordinator reports and/or corrects problems related to safety, cleanliness and comfort of resident, patient and work areas, and follows Universal Precautions and Infection Control techniques. He/she demonstrates an understanding of their role in facility safety plans and procedures related to fire, weather and other disasters. EDUCATION and/or EXPERIENCE Qualifications High School Diploma; Certified Medical Assistant or Nursing Assistant preferred At least 1 year experience in a medical environment or equivalent combination of training and relevant work experience Proficiency in patient data tracking/medical management software Excellent interpersonal, customer service and communication skills Ability to provide compassionate customer service Ability to triage and manage multiple tasks in a fast paced environment Ability to provide training and educational seminars/sessions - previous training experience preferred Knowledge of medical billing and insurance claim filing Ability to pass a Level II Background Screening Physical/Mental Demands & Working Conditions Transportation and valid Florida driver's license Physically able to work in a fast paced environment Work various shifts as required to ensure that health services are adequately administered provided to patients Ability to travel Works in typical clinical office setting Must be able to lift 20 pounds

Cancer Specialists of North Florida is recruiting for an experienced Medical Receptionist for our busy Southside Office. The Medical Receptionist is responsible for greeting visitors, vendors, employees, and guests in a prompt, courteous, and professional manner. This position answers, screens, and transfers incoming telephone calls and assists the front office team by checking-in patients and collecting payment. Essential duties and responsibilities include the following: Greets patients and visitors promptly, enthusiastically, professionally and with a smile. Checks-in patients and collects payment for services rendered Collects patient's co-pays Answers, screens, and directs telephone calls Greet patients and visitors into the clinic in a prompt, courteous and professional manner Obtains demographic and insurance information, copy of patient's insurance cards, and current driver's license for file Updates demographic and insurance information as needed in the system Maintains lobby area in a neat and orderly manner Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office function as required Special projects as assigned All other duties as assigned Full-time Position, Monday - Friday Location Address: 7015 AC Skinner Pkwy, Suite 1, Jacksonville, FL 32256 Education and Experience: High School Diploma or Equivalent Minimum of two or more years' experience in a medical office setting Hematology/Oncology experience preferred Compensation and Benefits: Salary is commensurate with experience and qualifications Cancer Specialists of North Florida is an "EEO Employer” and “Drug Free Workplace”

Join a friendly and collaborative team, working along side multiple employees to provide superior patient care in an outpatient setting. They will have the opportunity to collaborate with other specialty teams including neurological, geriatrics, orthopedics, pediatrics, sports therapy, women's health, vestibular/balance, oncology, and low vision Responsibilities: * Provide a positive patient experience through patient engagement * Assure benefits have been verified, authorization was received, and review intake documents for completion before the evaluation and follow up treatments per insurance guidelines * Scheduling patient follow up appointments per insurance guidelines and plan of care prescribed by evaluating clinician * Collect co-payments, co-insurance, and deductible at time of service * Ability to multi-task in a fast paced environment * Maintaining patient records and accounts by obtaining, recording, and updating the account * Maintain communication with the center manager and provider relations specialist * Effectively communicate both verbally and written with referral sources and vendors Qualifications: * High School diploma or equivalent * Successfully complete a data entry assessment * Customer service experience preferred * Medical terminology knowledge desired Compensation: Experience and education may be considered along with internal equity when job offers are extended. Location: 11705 San Jose Blvd #111, Jacksonville, FL 32223 Hours: Monday-Friday; Full-time Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following: * Competitive Pay * Comprehensive Benefits package * Vacation/Paid Time Off * Retirement Plan * Employee Discounts * Clinical Education and Professional Development Program Disclaimer: This job description describes the general nature and level of work only. It is not an exhaustive list of all responsibilities, duties, and skills. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Job Description Join the Team at Mobile Medical - Where Compassionate Care Meets Innovation! At Mobile Medical, we are passionate about bringing high-quality primary care directly to patients in the comfort of their own homes. Our mission is to deliver holistic, patient-centered care that enhances quality of life and helps individuals thrive in their familiar surroundings. Guided by compassion, integrity, and innovation, we are committed to providing care that makes a meaningful and lasting impact. As a growing team of dedicated healthcare professionals, we offer the resources and support needed to help you succeed and grow in your career. Location: This position is based in South Jacksonville, FL. The position is an in-office opportunity, and the schedule is Monday-Friday, 8:30 AM-5:00 PM. Your Role as a Mobile Medical Patient Care Coordinator (Navigator): Assist in patient care by processing provider orders after visits. Coordinate home health services, labs, DME, radiology, and other diagnostic services. Collaborate with the healthcare team and maintain compliance with medical record policies. Complete prior authorizations for patients as needed. Process medication refills and manage home health updates. Qualifications: Associate's degree (preferred). Medical Assistant certification (preferred). One year of medical office experience (required), including front-of-office doctor's office experience (check-in/check out), Prior authorization experience (specifically through Availity, United Healthcare portal, and CoverMyMeds) Ability to work in a high-call environment eClinicalWorks experience Highly organized and able to multitask Self-motivated with strong attention to detail. Excellent customer service and communication skills. Proficiency in Microsoft Office. Why Choose Mobile Medical? At Mobile Medical, we value our team members as much as our patients. Whether you're an experienced professional or new to mobile healthcare, you'll find a supportive and rewarding environment here. Professional Development: Ongoing training, mentorship opportunities, and support for career development. Comprehensive Benefits: Enjoy three weeks of PTO and annually increases to four weeks after five years. Earn quarterly bonuses based on individual and team performance. Plan for the future with our 401(k) options . Employee Assistance Program (EAP), pet insurance, legal assistance, and employee referral bonuses. Health, dental, vision, and HSA options. Mileage reimbursement or company vehicle (per company policy). Data plan reimbursement. Join Mobile Medical and become part of a compassionate, innovative team providing mobile healthcare. Apply today to make a meaningful impact in the lives of our patients! ********************************* Monday-Friday 8:30 AM-5:00 PM *In-office

Job DescriptionRadiologist needed to replace a retired physician. Services include mammography, bone density, ultrasound, MRI, CT, fluoroscopy, digital x-ray & angiography, & nuclear medicine. This is a hospital employed position. Office hours are Mon-Fri from 8am-5pm w/no nights or weekend hours. Night Hawk services available after hours & weekends. Financial package includes starting salary, medical & dental ins, relocation, malpractice, vacation/CME, retirement & much more. Servicing over 65K residents, hospital offers inpatient & outpatient medical services including surgery, cardiology/rehab, 24 hour ER & the latest in diagnostic imaging. Hospital does approximately 6K procedures per year. Easy easy access to Jacksonville and its surrounding communities. For more details on this position & others we have, email us at ************************** or call ************.