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Become A Front Desk Coordinator

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Working As A Front Desk Coordinator

  • Interacting With Computers
  • Performing Administrative Activities
  • Performing for or Working Directly with the Public
  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • Repetitive

  • $29,000

    Average Salary

What Does A Front Desk Coordinator Do

Receptionists perform administrative tasks, such as answering phones, receiving visitors, and providing general information about their organization to the public and customers.

Duties

Receptionists typically do the following:

  • Answer telephone calls and take messages or forward calls
  • Schedule and confirm appointments and maintain calendars
  • Greet and welcome customers, clients, and other visitors
  • Check visitors in and direct or escort them to specific destinations
  • Inform other employees of visitors’ arrivals or cancellations
  • Enter customer data and send correspondence 
  • Copy, file, and maintain paper or electronic documents
  • Handle incoming and outgoing mail and email

Receptionists are often the first employee of an organization to have contact with a customer or client. They are responsible for making a good first impression for the organization, which can affect the organization’s success.

The specific responsibilities of receptionists vary depending on where they work. Receptionists in hospitals and doctors’ offices may collect patients’ personal information and direct patients to the waiting room. Some may handle billing and insurance payments.

In beauty or hair salons, they schedule appointments, direct clients to the hairstylist, and may serve as cashiers.

In factories, large corporations, and government offices, receptionists also may provide a security function. For example, they control access, provide visitor passes, and arrange to take visitors to the proper office.

When they are not busy with callers or visitors, receptionists perform other office tasks, such as processing documents or entering data.

Receptionists use telephones, computers, and other office equipment such as scanners and fax machines.

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How To Become A Front Desk Coordinator

Although hiring requirements vary by industry and employer, receptionists typically need a high school diploma and good communication skills.

Education

Receptionists typically need a high school diploma or equivalent, and employers may prefer to hire candidates who have experience with certain computer software applications. Courses in word processing and spreadsheet applications can be particularly helpful.

Training

Most receptionists receive short-term on-the-job training, usually lasting a few days to a week. Training typically covers procedures for visitors, and for telephone and computer use. Medical and legal offices also may instruct new employees on privacy rules related to patient and client information.

Advancement

Receptionists may advance to other administrative positions with more responsibilities, such as secretaries and administrative assistants. Advancement opportunities often depend on the employee’s experience in using computer applications, such as word processing and spreadsheet applications.

Important Qualities

Communication skills. Receptionists must speak and write clearly so that others may understand them.

Customer-service skills. Receptionists represent an organization. As a result, they should be courteous, professional, and helpful toward the public and customers.

Integrity. Receptionists may handle client and patient data, especially in medical and legal offices. They must be trustworthy and protect their clients’ privacy.

Interpersonal skills. Receptionists should be comfortable interacting with people, even in stressful situations.

Organizational skills. Receptionists take messages, schedule appointments, and maintain employee files. They need good organizational skills to manage their diverse responsibilities.

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Front Desk Coordinator Jobs

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Front Desk Coordinator Career Paths

Front Desk Coordinator
Certified Nursing Assistant Team Leader Assistant Manager
Office Manager
5 Yearsyrs
Certified Nursing Assistant Team Leader Manager
Operations Manager
7 Yearsyrs
Certified Nursing Assistant Team Leader Supervisor
General Manager
6 Yearsyrs
Billing Specialist Accounts Receivable Specialist Accountant
Accounting Manager
7 Yearsyrs
Billing Specialist Specialist Consultant
Finance Manager
7 Yearsyrs
Billing Specialist Specialist Executive Assistant
Property Manager
6 Yearsyrs
Office Administrator Executive Assistant Office Manager
Business Manager
6 Yearsyrs
Office Administrator Executive Assistant Assistant Manager
Assistant General Manager
5 Yearsyrs
Office Administrator Administrator Office Manager
Practice Manager
9 Yearsyrs
Home Health Aid Consultant Owner
Co-Owner
6 Yearsyrs
Home Health Aid Consultant Office Manager
Business Office Manager
7 Yearsyrs
Home Health Aid Administrator Assistant Manager
Center Manager
6 Yearsyrs
Coordinator Administrator Manager
Site Manager
7 Yearsyrs
Coordinator Analyst Manager
Chief Executive Officer
8 Yearsyrs
Coordinator Account Executive Marketing Manager
Communications Manager
6 Yearsyrs
Patient Service Representative Patient Care Coordinator Case Manager
Patient Care Manager
5 Yearsyrs
Account Representative Account Executive Customer Service Manager
Administrative Manager
6 Yearsyrs
Patient Access Representative Specialist Human Resources Generalist
Office Manager Of Human Resources
6 Yearsyrs
Account Representative Medical Coder
Billing Manager
7 Yearsyrs
Account Representative Medical Billing, Receptionist Medical Coder
Billing Office Manager
6 Yearsyrs
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Do you work as a Front Desk Coordinator?

Help others decide if this is a good career for them

Average Length of Employment
Front Office Clerk 2.3 years
Top Careers Before Front Desk Coordinator
Receptionist 10.7%
Cashier 9.3%
Internship 3.8%
Server 2.9%
Secretary 2.1%
Manager 1.9%
Volunteer 1.7%
Top Careers After Front Desk Coordinator
Cashier 7.1%
Server 3.0%
Internship 2.1%
Manager 2.1%

Do you work as a Front Desk Coordinator?

Average Yearly Salary
$29,000
View Detailed Salary Report
$21,000
Min 10%
$29,000
Median 50%
$29,000
Median 50%
$29,000
Median 50%
$29,000
Median 50%
$29,000
Median 50%
$29,000
Median 50%
$29,000
Median 50%
$39,000
Max 90%
Best Paying Company
Bank of America
Highest Paying City
Raleigh, NC
Highest Paying State
North Carolina
Avg Experience Level
2.3 years
How much does a Front Desk Coordinator make at top companies?
The national average salary for a Front Desk Coordinator in the United States is $29,112 per year or $14 per hour. Those in the bottom 10 percent make under $21,000 a year, and the top 10 percent make over $39,000.

Real Front Desk Coordinator Salaries

Job Title Company Location Start Date Salary
Medical Office Specialist Prime Health & Wellness Center, LLC Highland Park, NJ Jan 10, 2015 $42,619
Front Desk Coordinator The Plastic Surgery Group of Central Illinois, Ltd. Las Vegas, NV Jan 04, 2016 $33,392
Special Events and Front Desk Coordinator Virginia Beach Field House, LLC Virginia Beach, VA Mar 29, 2016 $31,200
Medical Office Receptionist Eunja Kim M.D. P.C. Fort Lee, NJ Apr 26, 2016 $26,686
Medical Office Receptionist Eunja Kim M.D. P.C. Fort Lee, NJ Nov 23, 2016 $26,686
Receptionist Dental Front Office Hospitality Dental Group San Bernardino, CA Jan 10, 2012 $25,920 -
$29,760
Front Desk Coordinator Laramie Dental Arts Laramie, WY Mar 04, 2013 $25,044

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Top Skills for A Front Desk Coordinator

  1. Insurance Companies
  2. Front Desk
  3. Patient Care
You can check out examples of real life uses of top skills on resumes here:
  • Maintained communication with insurance companies/customer regarding repair/project update.
  • Manage a medical front desk in areas of computerized scheduling, billing and medical/insurance records management.
  • Performed a broad scope of insurance guidelines, effectively communicating and recording patient authorizations and referrals for patient care.
  • Prepared, completed and recorded patient information according to medical records and registration policies and procedures.
  • Provided excellent Customer Service Assistance.

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Top 10 Best States for Front Desk Coordinators

  1. Alaska
  2. Connecticut
  3. Rhode Island
  4. Vermont
  5. Washington
  6. Maine
  7. New Hampshire
  8. Colorado
  9. New York
  10. District of Columbia
  • (33 jobs)
  • (261 jobs)
  • (75 jobs)
  • (42 jobs)
  • (482 jobs)
  • (104 jobs)
  • (116 jobs)
  • (453 jobs)
  • (880 jobs)
  • (133 jobs)

Front Desk Coordinator Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 35,456 Front Desk Coordinator resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Front Desk Coordinator Resume

View Resume Examples

Front Desk Coordinator Demographics

Gender

Female

78.3%

Unknown

12.4%

Male

9.3%
Ethnicity

White

56.6%

Hispanic or Latino

22.8%

Black or African American

11.3%

Asian

5.9%

Unknown

3.4%
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Foreign Languages Spoken

Spanish

78.1%

French

3.4%

Portuguese

2.3%

Russian

1.6%

German

1.5%

Chinese

1.4%

Italian

1.2%

Arabic

1.2%

Vietnamese

1.1%

Polish

1.1%

Mandarin

1.0%

Tagalog

1.0%

Korean

0.8%

Carrier

0.8%

Cantonese

0.8%

Hindi

0.6%

Japanese

0.6%

Armenian

0.6%

Swedish

0.5%

Thai

0.5%
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Front Desk Coordinator Education

Schools

University of Phoenix

23.3%

Everest Institute

6.7%

Kaplan University

6.6%

Arizona State University

5.4%

Ultimate Medical Academy - Clearwater

4.8%

Ashford University

4.6%

Texas School of Business

4.3%

Miami Dade College

4.1%

Northern Virginia Community College

3.9%

Concorde Career College

3.5%

University of Central Florida

3.4%

Heald College - Central Administrative Office

3.4%

Houston Community College

3.4%

The Academy

3.4%

Florida State College at Jacksonville

3.3%

University of Houston

3.3%

Southern New Hampshire University

3.2%

All American Career College

3.2%

Grand Canyon University

3.1%

San Antonio College

3.1%
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Majors

Health Care Administration

21.8%

Business

19.3%

Medical Assisting Services

12.9%

Nursing

6.2%

Psychology

5.5%

General Studies

3.8%

Criminal Justice

3.0%

Accounting

2.9%

Communication

2.8%

Cosmetology

2.7%

Liberal Arts

2.4%

Management

2.4%

Dental Assisting

2.2%

Education

2.0%

Biology

1.9%

Medical Technician

1.8%

Insurance

1.7%

Hospitality Management

1.6%

Human Resources Management

1.6%

English

1.6%
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Degrees

Other

36.1%

Bachelors

26.1%

Associate

16.9%

Certificate

9.5%

Diploma

5.8%

Masters

4.2%

License

1.0%

Doctorate

0.4%
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