Front desk coordinator vs appointment coordinator

The differences between front desk coordinators and appointment coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a front desk coordinator and an appointment coordinator. Additionally, a front desk coordinator has an average salary of $31,667, which is higher than the $31,144 average annual salary of an appointment coordinator.

The top three skills for a front desk coordinator include patients, customer service and check-in. The most important skills for an appointment coordinator are patients, customer service, and repair orders.

Front desk coordinator vs appointment coordinator overview

	Front Desk Coordinator	Appointment Coordinator
Yearly salary	$31,667	$31,144
Hourly rate	$15.22	$14.97
Growth rate	-	-8%
Number of jobs	119,803	72,134
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 29%	Bachelor's Degree, 32%
Average age	42	49
Years of experience	2	2

What does a front desk coordinator do?

A Front-Desk Coordinator is the point of contact in a commercial establishment or building such as offices, clinics, salons, and even government agencies. The primary responsibility of a Front-Desk Coordinator is to greet and assist clients of their needs, such as filling-up registrations, appointing schedules, directing clients, and bridging information in a building. Because of these responsibilities, it is crucial to have a pleasing personality and excellent communication skills. Moreover, a Front-Desk Coordinator can also have the task of correspondence in which they are to communicate with clients through calls and emails.

What does an appointment coordinator do?

Appointment coordinators are professionals who are responsible for coordinating and initiating business appointments between external associates and the organization's top management. These coordinators are required to schedule all appointments for their customer service representatives and directing them to maintain a positive attitude and customer service to their clients. They must supervise the service department by implement employee procedures and answering most of their incoming phone calls. Appointment coordinators must also perform administrative duties such as faxing, filing records, and data entry.

Front desk coordinator vs appointment coordinator salary

Front desk coordinators and appointment coordinators have different pay scales, as shown below.

	Front Desk Coordinator	Appointment Coordinator
Average salary	$31,667	$31,144
Salary range	Between $26,000 And $38,000	Between $25,000 And $37,000
Highest paying City	Seattle, WA	-
Highest paying state	Alaska	-
Best paying company	University of California, Berkeley	-
Best paying industry	Health Care	-

Differences between front desk coordinator and appointment coordinator education

There are a few differences between a front desk coordinator and an appointment coordinator in terms of educational background:

	Front Desk Coordinator	Appointment Coordinator
Most common degree	Bachelor's Degree, 29%	Bachelor's Degree, 32%
Most common major	Health Care Administration	Business
Most common college	-	-

Front desk coordinator vs appointment coordinator demographics

Here are the differences between front desk coordinators' and appointment coordinators' demographics:

	Front Desk Coordinator	Appointment Coordinator
Average age	42	49
Gender ratio	Male, 9.4% Female, 90.6%	Male, 14.9% Female, 85.1%
Race ratio	Black or African American, 10.7% Unknown, 4.5% Hispanic or Latino, 25.6% Asian, 6.0% White, 52.4% American Indian and Alaska Native, 0.9%	Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%
LGBT Percentage	6%	9%

Differences between front desk coordinator and appointment coordinator duties and responsibilities

Front desk coordinator example responsibilities.

File invoices, process payments, collect payments, manage all customer files, using QuickBooks.
Manage check-in and registration process for all appointments including physician appointments and medical imaging.
Manage patient data per HIPAA regulations for scheduling, registration, and verification of insurance eligibility.
Enter patient demographics into computer utilize EMR system.
Verify insurance coverage for require procedures and assist patients with alternative options for payments.
Perform clerical/receptionist duties including greeting patients, check-in, and obtaining accurate insurance/demographic information for a gynecological office.

Appointment coordinator example responsibilities.

Manage check-in and registration process for all appointments including physician appointments and medical imaging.
Schedule re-check appointment and MRI appointments.
Make sure all HIPAA laws are adhere to.
Schedule new patient, re-check and MRI counseling appointments.
Access EMR to respond to clinic/patient request for medical information.
Maintain confidentiality of all patient information per HIPAA guidelines.

Front desk coordinator vs appointment coordinator skills

Common front desk coordinator skills

Patients, 23%
Customer Service, 10%
Check-In, 9%
Front Desk, 9%
Patient Care, 6%
Insurance Verification, 6%

Common appointment coordinator skills

Patients, 27%
Customer Service, 15%
Repair Orders, 9%
Data Entry, 6%
Service Calls, 6%
Phone Calls, 5%

Front Desk Coordinator vs. similar jobs

Front Desk Coordinator related careers

Front Desk Coordinator related jobs

Front Desk Coordinator jobs by location

Zippia Careers
Office and Administrative Industry
Front Desk Coordinator
Front Desk Coordinator vs Appointment Coordinator

Updated January 8, 2025

Browse office and administrative jobs