Front desk coordinator vs front office administrator

The differences between front desk coordinators and front office administrators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a front desk coordinator, becoming a front office administrator takes usually requires 4-6 years. Additionally, a front office administrator has an average salary of $33,516, which is higher than the $31,667 average annual salary of a front desk coordinator.

The top three skills for a front desk coordinator include patients, customer service and check-in. The most important skills for a front office administrator are patients, front desk, and appointment scheduling.

Front desk coordinator vs front office administrator overview

	Front Desk Coordinator	Front Office Administrator
Yearly salary	$31,667	$33,516
Hourly rate	$15.22	$16.11
Growth rate	-	-5%
Number of jobs	119,803	147,279
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 29%	Bachelor's Degree, 40%
Average age	42	47
Years of experience	2	6

What does a front desk coordinator do?

A Front-Desk Coordinator is the point of contact in a commercial establishment or building such as offices, clinics, salons, and even government agencies. The primary responsibility of a Front-Desk Coordinator is to greet and assist clients of their needs, such as filling-up registrations, appointing schedules, directing clients, and bridging information in a building. Because of these responsibilities, it is crucial to have a pleasing personality and excellent communication skills. Moreover, a Front-Desk Coordinator can also have the task of correspondence in which they are to communicate with clients through calls and emails.

What does a front office administrator do?

Front desk administrators work for different industries at the front desk of the front office area. They are responsible mostly for handling calls and transfers these calls to extension/local numbers. They manage booking travel appointments, answering inquiries, doing paperwork, and maintaining a professional image. They greet visitors and attend to visitors' inquiries. In addition, they assist other departments by performing other miscellaneous administrative tasks as required, and they often serve as ushers during client visits. Moreover, this job requires excellent interpersonal skills and good communication skills.

Front desk coordinator vs front office administrator salary

Front desk coordinators and front office administrators have different pay scales, as shown below.

	Front Desk Coordinator	Front Office Administrator
Average salary	$31,667	$33,516
Salary range	Between $26,000 And $38,000	Between $27,000 And $40,000
Highest paying City	Seattle, WA	Lakewood, WA
Highest paying state	Alaska	Washington
Best paying company	University of California, Berkeley	University of California, Berkeley
Best paying industry	Health Care	Non Profits

Differences between front desk coordinator and front office administrator education

There are a few differences between a front desk coordinator and a front office administrator in terms of educational background:

	Front Desk Coordinator	Front Office Administrator
Most common degree	Bachelor's Degree, 29%	Bachelor's Degree, 40%
Most common major	Health Care Administration	Business
Most common college	-	California State University - Bakersfield

Front desk coordinator vs front office administrator demographics

Here are the differences between front desk coordinators' and front office administrators' demographics:

	Front Desk Coordinator	Front Office Administrator
Average age	42	47
Gender ratio	Male, 9.4% Female, 90.6%	Male, 9.9% Female, 90.1%
Race ratio	Black or African American, 10.7% Unknown, 4.5% Hispanic or Latino, 25.6% Asian, 6.0% White, 52.4% American Indian and Alaska Native, 0.9%	Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 5.2% White, 60.8% American Indian and Alaska Native, 0.6%
LGBT Percentage	6%	8%

Differences between front desk coordinator and front office administrator duties and responsibilities

Front desk coordinator example responsibilities.

File invoices, process payments, collect payments, manage all customer files, using QuickBooks.
Manage check-in and registration process for all appointments including physician appointments and medical imaging.
Manage patient data per HIPAA regulations for scheduling, registration, and verification of insurance eligibility.
Enter patient demographics into computer utilize EMR system.
Verify insurance coverage for require procedures and assist patients with alternative options for payments.
Perform clerical/receptionist duties including greeting patients, check-in, and obtaining accurate insurance/demographic information for a gynecological office.

Front office administrator example responsibilities.

Manage correspondence and documentation for OSHA compliance and hold some accounts payable responsibilities by coding invoices for processing and payment.
Handle day to day transactions, schedule patients, place patients onto traction tables and administer E-Stem/Ice.
Observe and perform patient's therapies such as, electric muscle stimulation, mechanical traction and acupuncture.
Cross train in veterinary technician duties including vaccines, administering medications, medical treatment for kennel and hospitalize patients.
Follow HIPPA protocol for sterilization of rooms/instruments.
Create a neck comparison using patient's cervical x-ray.

Front desk coordinator vs front office administrator skills

Common front desk coordinator skills

Patients, 23%
Customer Service, 10%
Check-In, 9%
Front Desk, 9%
Patient Care, 6%
Insurance Verification, 6%

Common front office administrator skills

Patients, 21%
Front Desk, 6%
Appointment Scheduling, 6%
Phone Calls, 6%
Excellent Interpersonal, 6%
Data Entry, 5%

Front Desk Coordinator vs. similar jobs

Front Desk Coordinator related careers

Front Desk Coordinator related jobs

Front Desk Coordinator jobs by location

Zippia Careers
Office and Administrative Industry
Front Desk Coordinator
Front Desk Coordinator vs Front Office Administrator

Updated January 8, 2025

Browse office and administrative jobs