Front desk coordinator vs front office coordinator

The differences between front desk coordinators and front office coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a front desk coordinator and a front office coordinator. Additionally, a front office coordinator has an average salary of $32,844, which is higher than the $31,667 average annual salary of a front desk coordinator.

The top three skills for a front desk coordinator include patients, customer service and check-in. The most important skills for a front office coordinator are patients, customer service, and data entry.

Front desk coordinator vs front office coordinator overview

	Front Desk Coordinator	Front Office Coordinator
Yearly salary	$31,667	$32,844
Hourly rate	$15.22	$15.79
Growth rate	-	-5%
Number of jobs	119,803	131,810
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 29%	Bachelor's Degree, 38%
Average age	42	47
Years of experience	2	2

What does a front desk coordinator do?

A Front-Desk Coordinator is the point of contact in a commercial establishment or building such as offices, clinics, salons, and even government agencies. The primary responsibility of a Front-Desk Coordinator is to greet and assist clients of their needs, such as filling-up registrations, appointing schedules, directing clients, and bridging information in a building. Because of these responsibilities, it is crucial to have a pleasing personality and excellent communication skills. Moreover, a Front-Desk Coordinator can also have the task of correspondence in which they are to communicate with clients through calls and emails.

What does a front office coordinator do?

A front office coordinator is responsible for assisting clients with their inquiries and concerns and directing them to the appropriate department and personnel to immediately address their needs. Front office coordinators schedule appointments, verify visitors' identities by checking their credentials for security purposes, processing service payments, updating customers' data and visitation log on the database, and escalating high-level complaints. A front office coordinator also performs administrative and clerical tasks as needed, requiring them to have excellent time-management and organizational skills.

Front desk coordinator vs front office coordinator salary

Front desk coordinators and front office coordinators have different pay scales, as shown below.

	Front Desk Coordinator	Front Office Coordinator
Average salary	$31,667	$32,844
Salary range	Between $26,000 And $38,000	Between $25,000 And $42,000
Highest paying City	Seattle, WA	San Francisco, CA
Highest paying state	Alaska	Massachusetts
Best paying company	University of California, Berkeley	University of California, Berkeley
Best paying industry	Health Care	Health Care

Differences between front desk coordinator and front office coordinator education

There are a few differences between a front desk coordinator and a front office coordinator in terms of educational background:

	Front Desk Coordinator	Front Office Coordinator
Most common degree	Bachelor's Degree, 29%	Bachelor's Degree, 38%
Most common major	Health Care Administration	Business
Most common college	-	University of Pennsylvania

Front desk coordinator vs front office coordinator demographics

Here are the differences between front desk coordinators' and front office coordinators' demographics:

	Front Desk Coordinator	Front Office Coordinator
Average age	42	47
Gender ratio	Male, 9.4% Female, 90.6%	Male, 9.0% Female, 91.0%
Race ratio	Black or African American, 10.7% Unknown, 4.5% Hispanic or Latino, 25.6% Asian, 6.0% White, 52.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.5% Unknown, 4.6% Hispanic or Latino, 24.1% Asian, 6.7% White, 53.0% American Indian and Alaska Native, 1.0%
LGBT Percentage	6%	6%

Differences between front desk coordinator and front office coordinator duties and responsibilities

Front desk coordinator example responsibilities.

File invoices, process payments, collect payments, manage all customer files, using QuickBooks.
Manage check-in and registration process for all appointments including physician appointments and medical imaging.
Manage patient data per HIPAA regulations for scheduling, registration, and verification of insurance eligibility.
Enter patient demographics into computer utilize EMR system.
Verify insurance coverage for require procedures and assist patients with alternative options for payments.
Perform clerical/receptionist duties including greeting patients, check-in, and obtaining accurate insurance/demographic information for a gynecological office.

Front office coordinator example responsibilities.

Manage medical records and other patient information within HIPPA guidelines.
Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Work in Kronos to enter miss punches or correct time for employees when payroll is due.
Apply proper ICD-9 and CPT coding to patient invoices and submit claims to insurance companies for proper reimbursement.
Monitor physician documentation in EHR versus fee ticket and verify that the correct ICD9 and CPT codes are being used.
Maintain confidentiality of patient privacy in compliance with HIPAA regulations.

Front desk coordinator vs front office coordinator skills

Common front desk coordinator skills

Patients, 23%
Customer Service, 10%
Check-In, 9%
Front Desk, 9%
Patient Care, 6%
Insurance Verification, 6%

Common front office coordinator skills

Patients, 27%
Customer Service, 11%
Data Entry, 5%
Front Desk, 4%
Insurance Verification, 4%
Patient Charts, 3%

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Front Desk Coordinator
Front Desk Coordinator vs Front Office Coordinator

Updated January 8, 2025

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