Front desk coordinator vs insurance coordinator

The differences between front desk coordinators and insurance coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a front desk coordinator, becoming an insurance coordinator takes usually requires 2-4 years. Additionally, an insurance coordinator has an average salary of $32,788, which is higher than the $31,667 average annual salary of a front desk coordinator.

The top three skills for a front desk coordinator include patients, customer service and check-in. The most important skills for an insurance coordinator are patients, customer service, and insurance verification.

Front desk coordinator vs insurance coordinator overview

	Front Desk Coordinator	Insurance Coordinator
Yearly salary	$31,667	$32,788
Hourly rate	$15.22	$15.76
Growth rate	-	-3%
Number of jobs	119,803	108,509
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 29%	Bachelor's Degree, 36%
Average age	42	44
Years of experience	2	4

What does a front desk coordinator do?

A Front-Desk Coordinator is the point of contact in a commercial establishment or building such as offices, clinics, salons, and even government agencies. The primary responsibility of a Front-Desk Coordinator is to greet and assist clients of their needs, such as filling-up registrations, appointing schedules, directing clients, and bridging information in a building. Because of these responsibilities, it is crucial to have a pleasing personality and excellent communication skills. Moreover, a Front-Desk Coordinator can also have the task of correspondence in which they are to communicate with clients through calls and emails.

What does an insurance coordinator do?

An insurance coordinator is responsible for evaluating and validating insurance information to verify claims and process the necessary claims resolutions for parties. Insurance coordinators submit claims statements timely to the insurance officers for review, coordinate with the clients for inquiries and updates, and reach out to medical institutions for accurate filing of payments. An insurance coordinator must have excellent communication and analytical skills to assess reports, resolve claims discrepancies, and escalate high-level complaints to the officers for immediate action.

Front desk coordinator vs insurance coordinator salary

Front desk coordinators and insurance coordinators have different pay scales, as shown below.

	Front Desk Coordinator	Insurance Coordinator
Average salary	$31,667	$32,788
Salary range	Between $26,000 And $38,000	Between $25,000 And $41,000
Highest paying City	Seattle, WA	Oakland, CA
Highest paying state	Alaska	New Hampshire
Best paying company	University of California, Berkeley	University of California, Berkeley
Best paying industry	Health Care	Pharmaceutical

Differences between front desk coordinator and insurance coordinator education

There are a few differences between a front desk coordinator and an insurance coordinator in terms of educational background:

	Front Desk Coordinator	Insurance Coordinator
Most common degree	Bachelor's Degree, 29%	Bachelor's Degree, 36%
Most common major	Health Care Administration	Business
Most common college	-	-

Front desk coordinator vs insurance coordinator demographics

Here are the differences between front desk coordinators' and insurance coordinators' demographics:

	Front Desk Coordinator	Insurance Coordinator
Average age	42	44
Gender ratio	Male, 9.4% Female, 90.6%	Male, 9.9% Female, 90.1%
Race ratio	Black or African American, 10.7% Unknown, 4.5% Hispanic or Latino, 25.6% Asian, 6.0% White, 52.4% American Indian and Alaska Native, 0.9%	Black or African American, 13.8% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 3.9% White, 63.2% American Indian and Alaska Native, 0.5%
LGBT Percentage	6%	11%

Differences between front desk coordinator and insurance coordinator duties and responsibilities

Front desk coordinator example responsibilities.

File invoices, process payments, collect payments, manage all customer files, using QuickBooks.
Manage check-in and registration process for all appointments including physician appointments and medical imaging.
Manage patient data per HIPAA regulations for scheduling, registration, and verification of insurance eligibility.
Enter patient demographics into computer utilize EMR system.
Verify insurance coverage for require procedures and assist patients with alternative options for payments.
Perform clerical/receptionist duties including greeting patients, check-in, and obtaining accurate insurance/demographic information for a gynecological office.

Insurance coordinator example responsibilities.

Verify patient dental insurance coverage and limitations with major private and business dental insurance providers as well as Medicaid and Medicare.
File to record patient demographics in numerous EMR systems and paper charts if applicable.
Prepare providers and staff for ICD-10 transition.
Post and reconcile all daily insurance, patient payments and transactions within the EMR system.
Experience in registration in healthcare, business office and physician billing, with reimbursement and collections.
Process all Medicare claims, explaining HMO changes to patients in detail and accurately documenting all benefits.

Front desk coordinator vs insurance coordinator skills

Common front desk coordinator skills

Patients, 23%
Customer Service, 10%
Check-In, 9%
Front Desk, 9%
Patient Care, 6%
Insurance Verification, 6%

Common insurance coordinator skills

Patients, 26%
Customer Service, 11%
Insurance Verification, 7%
Insurance Eligibility, 4%
Medicaid, 3%
Medical Terminology, 3%

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Front Desk Coordinator
Front Desk Coordinator vs Insurance Coordinator

Updated January 8, 2025

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