Post job

Front desk coordinator vs intake coordinator

The differences between front desk coordinators and intake coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a front desk coordinator, becoming an intake coordinator takes usually requires 6-12 months. Additionally, an intake coordinator has an average salary of $38,880, which is higher than the $31,667 average annual salary of a front desk coordinator.

The top three skills for a front desk coordinator include patients, customer service and check-in. The most important skills for an intake coordinator are patients, customer service, and home health.

Front desk coordinator vs intake coordinator overview

Front Desk CoordinatorIntake Coordinator
Yearly salary$31,667$38,880
Hourly rate$15.22$18.69
Growth rate-12%
Number of jobs119,80344,773
Job satisfaction-4
Most common degreeBachelor's Degree, 29%Bachelor's Degree, 47%
Average age4243
Years of experience212

What does a front desk coordinator do?

A Front-Desk Coordinator is the point of contact in a commercial establishment or building such as offices, clinics, salons, and even government agencies. The primary responsibility of a Front-Desk Coordinator is to greet and assist clients of their needs, such as filling-up registrations, appointing schedules, directing clients, and bridging information in a building. Because of these responsibilities, it is crucial to have a pleasing personality and excellent communication skills. Moreover, a Front-Desk Coordinator can also have the task of correspondence in which they are to communicate with clients through calls and emails.

What does an intake coordinator do?

An intake coordinator is responsible for assisting patients with admissions to healthcare facilities. Intake coordinators help with the patients' registration process, record their health conditions and medical histories, verify their health insurance information, schedule consultation appointments, manage patients' charts, and respond to patients' inquiries and concerns. Intake coordinators perform administrative and clerical tasks as needed, such as entering patients' information on the database, filing necessary insurance documents, and creating reports. They must be detail-oriented, as well as have excellent communication and organization skills.

Front desk coordinator vs intake coordinator salary

Front desk coordinators and intake coordinators have different pay scales, as shown below.

Front Desk CoordinatorIntake Coordinator
Average salary$31,667$38,880
Salary rangeBetween $26,000 And $38,000Between $29,000 And $50,000
Highest paying CitySeattle, WAChicago, IL
Highest paying stateAlaskaNorth Dakota
Best paying companyUniversity of California, BerkeleyWilson Elser Moskowitz Edelman & Dicker Llp
Best paying industryHealth CareHealth Care

Differences between front desk coordinator and intake coordinator education

There are a few differences between a front desk coordinator and an intake coordinator in terms of educational background:

Front Desk CoordinatorIntake Coordinator
Most common degreeBachelor's Degree, 29%Bachelor's Degree, 47%
Most common majorHealth Care AdministrationPsychology
Most common college-University of Pennsylvania

Front desk coordinator vs intake coordinator demographics

Here are the differences between front desk coordinators' and intake coordinators' demographics:

Front Desk CoordinatorIntake Coordinator
Average age4243
Gender ratioMale, 9.4% Female, 90.6%Male, 16.6% Female, 83.4%
Race ratioBlack or African American, 10.7% Unknown, 4.5% Hispanic or Latino, 25.6% Asian, 6.0% White, 52.4% American Indian and Alaska Native, 0.9%Black or African American, 12.0% Unknown, 5.1% Hispanic or Latino, 23.2% Asian, 5.5% White, 52.2% American Indian and Alaska Native, 2.1%
LGBT Percentage6%11%

Differences between front desk coordinator and intake coordinator duties and responsibilities

Front desk coordinator example responsibilities.

  • File invoices, process payments, collect payments, manage all customer files, using QuickBooks.
  • Manage check-in and registration process for all appointments including physician appointments and medical imaging.
  • Manage patient data per HIPAA regulations for scheduling, registration, and verification of insurance eligibility.
  • Enter patient demographics into computer utilize EMR system.
  • Verify insurance coverage for require procedures and assist patients with alternative options for payments.
  • Perform clerical/receptionist duties including greeting patients, check-in, and obtaining accurate insurance/demographic information for a gynecological office.
  • Show more

Intake coordinator example responsibilities.

  • Help the individuals achieve those goals by working with them on action steps outline in the ISP.
  • Assist students on their IEP to complete activities and achieve annual goals relate to their transition into adulthood.
  • Manage assignments of paying medical bills limit in depth that include organizing and researching regulations as pertain to veterans eligibility.
  • Assist senior paralegals with case management and jury trial preparation for patent infringement and securities litigation matters.
  • Update youth charts in regards to allergies, medication use, and immunization history at each visit.
  • Work with medical doctors' offices, facilities and patients to ensure correct CPT codes are being process for clinical reviewer.
  • Show more

Front desk coordinator vs intake coordinator skills

Common front desk coordinator skills
  • Patients, 23%
  • Customer Service, 10%
  • Check-In, 9%
  • Front Desk, 9%
  • Patient Care, 6%
  • Insurance Verification, 6%
Common intake coordinator skills
  • Patients, 21%
  • Customer Service, 11%
  • Home Health, 6%
  • Patient Referrals, 6%
  • Data Entry, 5%
  • Mental Health, 4%

Browse office and administrative jobs