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The differences between front desk coordinators and intake coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a front desk coordinator, becoming an intake coordinator takes usually requires 6-12 months. Additionally, an intake coordinator has an average salary of $38,880, which is higher than the $31,667 average annual salary of a front desk coordinator.
The top three skills for a front desk coordinator include patients, customer service and check-in. The most important skills for an intake coordinator are patients, customer service, and home health.
| Front Desk Coordinator | Intake Coordinator | |
| Yearly salary | $31,667 | $38,880 |
| Hourly rate | $15.22 | $18.69 |
| Growth rate | - | 12% |
| Number of jobs | 119,803 | 44,773 |
| Job satisfaction | - | 4 |
| Most common degree | Bachelor's Degree, 29% | Bachelor's Degree, 47% |
| Average age | 42 | 43 |
| Years of experience | 2 | 12 |
A Front-Desk Coordinator is the point of contact in a commercial establishment or building such as offices, clinics, salons, and even government agencies. The primary responsibility of a Front-Desk Coordinator is to greet and assist clients of their needs, such as filling-up registrations, appointing schedules, directing clients, and bridging information in a building. Because of these responsibilities, it is crucial to have a pleasing personality and excellent communication skills. Moreover, a Front-Desk Coordinator can also have the task of correspondence in which they are to communicate with clients through calls and emails.
An intake coordinator is responsible for assisting patients with admissions to healthcare facilities. Intake coordinators help with the patients' registration process, record their health conditions and medical histories, verify their health insurance information, schedule consultation appointments, manage patients' charts, and respond to patients' inquiries and concerns. Intake coordinators perform administrative and clerical tasks as needed, such as entering patients' information on the database, filing necessary insurance documents, and creating reports. They must be detail-oriented, as well as have excellent communication and organization skills.
Front desk coordinators and intake coordinators have different pay scales, as shown below.
| Front Desk Coordinator | Intake Coordinator | |
| Average salary | $31,667 | $38,880 |
| Salary range | Between $26,000 And $38,000 | Between $29,000 And $50,000 |
| Highest paying City | Seattle, WA | Chicago, IL |
| Highest paying state | Alaska | North Dakota |
| Best paying company | University of California, Berkeley | Wilson Elser Moskowitz Edelman & Dicker Llp |
| Best paying industry | Health Care | Health Care |
There are a few differences between a front desk coordinator and an intake coordinator in terms of educational background:
| Front Desk Coordinator | Intake Coordinator | |
| Most common degree | Bachelor's Degree, 29% | Bachelor's Degree, 47% |
| Most common major | Health Care Administration | Psychology |
| Most common college | - | University of Pennsylvania |
Here are the differences between front desk coordinators' and intake coordinators' demographics:
| Front Desk Coordinator | Intake Coordinator | |
| Average age | 42 | 43 |
| Gender ratio | Male, 9.4% Female, 90.6% | Male, 16.6% Female, 83.4% |
| Race ratio | Black or African American, 10.7% Unknown, 4.5% Hispanic or Latino, 25.6% Asian, 6.0% White, 52.4% American Indian and Alaska Native, 0.9% | Black or African American, 12.0% Unknown, 5.1% Hispanic or Latino, 23.2% Asian, 5.5% White, 52.2% American Indian and Alaska Native, 2.1% |
| LGBT Percentage | 6% | 11% |