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Front desk coordinator vs scheduling coordinator

The differences between front desk coordinators and scheduling coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a front desk coordinator and a scheduling coordinator. Additionally, a scheduling coordinator has an average salary of $36,493, which is higher than the $31,667 average annual salary of a front desk coordinator.

The top three skills for a front desk coordinator include patients, customer service and check-in. The most important skills for a scheduling coordinator are patients, customer service, and medical terminology.

Front desk coordinator vs scheduling coordinator overview

Front Desk CoordinatorScheduling Coordinator
Yearly salary$31,667$36,493
Hourly rate$15.22$17.54
Growth rate--8%
Number of jobs119,80366,114
Job satisfaction--
Most common degreeBachelor's Degree, 29%Bachelor's Degree, 40%
Average age4249
Years of experience22

What does a front desk coordinator do?

A Front-Desk Coordinator is the point of contact in a commercial establishment or building such as offices, clinics, salons, and even government agencies. The primary responsibility of a Front-Desk Coordinator is to greet and assist clients of their needs, such as filling-up registrations, appointing schedules, directing clients, and bridging information in a building. Because of these responsibilities, it is crucial to have a pleasing personality and excellent communication skills. Moreover, a Front-Desk Coordinator can also have the task of correspondence in which they are to communicate with clients through calls and emails.

What does a scheduling coordinator do?

A scheduling coordinator is responsible for arranging the calendars and managing the appointments of a senior employee. Scheduling coordinators keep a record of meetings, reminding the key personnel as well as other participants of any schedule adjustments and cancellations. They are also responsible for booking venues for events and processing travel arrangements, following the specifications of the head personnel. A scheduling coordinator must be detail-oriented, as well as having excellent communication and organization skills to answer schedule queries and perform administrative tasks as needed.

Front desk coordinator vs scheduling coordinator salary

Front desk coordinators and scheduling coordinators have different pay scales, as shown below.

Front Desk CoordinatorScheduling Coordinator
Average salary$31,667$36,493
Salary rangeBetween $26,000 And $38,000Between $28,000 And $47,000
Highest paying CitySeattle, WAPortland, ME
Highest paying stateAlaskaMaine
Best paying companyUniversity of California, BerkeleyLos Alamos National Laboratory
Best paying industryHealth CareHealth Care

Differences between front desk coordinator and scheduling coordinator education

There are a few differences between a front desk coordinator and a scheduling coordinator in terms of educational background:

Front Desk CoordinatorScheduling Coordinator
Most common degreeBachelor's Degree, 29%Bachelor's Degree, 40%
Most common majorHealth Care AdministrationBusiness
Most common college--

Front desk coordinator vs scheduling coordinator demographics

Here are the differences between front desk coordinators' and scheduling coordinators' demographics:

Front Desk CoordinatorScheduling Coordinator
Average age4249
Gender ratioMale, 9.4% Female, 90.6%Male, 15.9% Female, 84.1%
Race ratioBlack or African American, 10.7% Unknown, 4.5% Hispanic or Latino, 25.6% Asian, 6.0% White, 52.4% American Indian and Alaska Native, 0.9%Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%
LGBT Percentage6%9%

Differences between front desk coordinator and scheduling coordinator duties and responsibilities

Front desk coordinator example responsibilities.

  • File invoices, process payments, collect payments, manage all customer files, using QuickBooks.
  • Manage check-in and registration process for all appointments including physician appointments and medical imaging.
  • Manage patient data per HIPAA regulations for scheduling, registration, and verification of insurance eligibility.
  • Enter patient demographics into computer utilize EMR system.
  • Verify insurance coverage for require procedures and assist patients with alternative options for payments.
  • Perform clerical/receptionist duties including greeting patients, check-in, and obtaining accurate insurance/demographic information for a gynecological office.
  • Show more

Scheduling coordinator example responsibilities.

  • Manage medical records entering data with CPT and ICD-9 codes preserving an environment of thoroughness and accuracy.
  • Manage payment postings, verify insurance coverage prior to patient appointments and advise patients of insurance referrals or authorizations require.
  • Manage inpatient transfers to rehabilitation and medical facilities, along with preparing and monitoring outpatient billings insurance verification and referrals.
  • Perform patient registration, insurance verification, and assist patients with scheduling radiology and chemotherapy appointments in a demanding environment.
  • Enter all patient information in EMR system, scan all of patients medical record into EMR system and classify by sections.
  • Check patient insurance coverage, determines if referral or authorization for surgery is needed.
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Front desk coordinator vs scheduling coordinator skills

Common front desk coordinator skills
  • Patients, 23%
  • Customer Service, 10%
  • Check-In, 9%
  • Front Desk, 9%
  • Patient Care, 6%
  • Insurance Verification, 6%
Common scheduling coordinator skills
  • Patients, 23%
  • Customer Service, 13%
  • Medical Terminology, 6%
  • Home Health, 5%
  • Patient Care, 5%
  • Surgery, 4%

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