Front desk coordinator vs unit coordinator

The differences between front desk coordinators and unit coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a front desk coordinator and a unit coordinator. Additionally, a unit coordinator has an average salary of $43,688, which is higher than the $31,667 average annual salary of a front desk coordinator.

The top three skills for a front desk coordinator include patients, customer service and check-in. The most important skills for a unit coordinator are patients, customer service, and medical terminology.

Front desk coordinator vs unit coordinator overview

	Front Desk Coordinator	Unit Coordinator
Yearly salary	$31,667	$43,688
Hourly rate	$15.22	$21.00
Growth rate	-	-8%
Number of jobs	119,803	85,294
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 29%	Bachelor's Degree, 46%
Average age	42	49
Years of experience	2	2

What does a front desk coordinator do?

A Front-Desk Coordinator is the point of contact in a commercial establishment or building such as offices, clinics, salons, and even government agencies. The primary responsibility of a Front-Desk Coordinator is to greet and assist clients of their needs, such as filling-up registrations, appointing schedules, directing clients, and bridging information in a building. Because of these responsibilities, it is crucial to have a pleasing personality and excellent communication skills. Moreover, a Front-Desk Coordinator can also have the task of correspondence in which they are to communicate with clients through calls and emails.

What does a unit coordinator do?

A unit coordinator is responsible for providing quality care services to patients by supporting the daily operations of a health care facility under the supervision of medical professionals. Unit coordinators perform administrative and clerical tasks as needed, including responding to patients' inquiries and concerns, scheduling appointments, sorting medical records, verifying insurance details, and assisting the physician on the care plans and patients' activities. They also monitor the medical supply inventory, coordinate with suppliers, and ensure the cleanliness and orderliness of the facility by adhering to safety standards and protocols.

Front desk coordinator vs unit coordinator salary

Front desk coordinators and unit coordinators have different pay scales, as shown below.

	Front Desk Coordinator	Unit Coordinator
Average salary	$31,667	$43,688
Salary range	Between $26,000 And $38,000	Between $29,000 And $65,000
Highest paying City	Seattle, WA	San Francisco, CA
Highest paying state	Alaska	California
Best paying company	University of California, Berkeley	Ohio's Hospice
Best paying industry	Health Care	Health Care

Differences between front desk coordinator and unit coordinator education

There are a few differences between a front desk coordinator and a unit coordinator in terms of educational background:

	Front Desk Coordinator	Unit Coordinator
Most common degree	Bachelor's Degree, 29%	Bachelor's Degree, 46%
Most common major	Health Care Administration	Nursing
Most common college	-	-

Front desk coordinator vs unit coordinator demographics

Here are the differences between front desk coordinators' and unit coordinators' demographics:

	Front Desk Coordinator	Unit Coordinator
Average age	42	49
Gender ratio	Male, 9.4% Female, 90.6%	Male, 20.7% Female, 79.3%
Race ratio	Black or African American, 10.7% Unknown, 4.5% Hispanic or Latino, 25.6% Asian, 6.0% White, 52.4% American Indian and Alaska Native, 0.9%	Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%
LGBT Percentage	6%	9%

Differences between front desk coordinator and unit coordinator duties and responsibilities

Front desk coordinator example responsibilities.

File invoices, process payments, collect payments, manage all customer files, using QuickBooks.
Manage check-in and registration process for all appointments including physician appointments and medical imaging.
Manage patient data per HIPAA regulations for scheduling, registration, and verification of insurance eligibility.
Enter patient demographics into computer utilize EMR system.
Verify insurance coverage for require procedures and assist patients with alternative options for payments.
Perform clerical/receptionist duties including greeting patients, check-in, and obtaining accurate insurance/demographic information for a gynecological office.

Unit coordinator example responsibilities.

Manage inpatient transfers to rehabilitation and medical facilities, along with preparing and monitoring outpatient billings insurance verification and referrals.
Demonstrate care and compassion toward all patients and family members at all times.
Receive all incoming phone calls; triage calls from the hospital emergency room.
Display ability to identify and prioritize degree of urgency via assignment of triage.
Review all patients EMR to ensure all appropriate power plans and quality measure consoles have been initiate.
Coordinate the daily events in an ICU setting and all other secretarial duties, including but not limit to maintaining equipment.

Front desk coordinator vs unit coordinator skills

Common front desk coordinator skills

Patients, 23%
Customer Service, 10%
Check-In, 9%
Front Desk, 9%
Patient Care, 6%
Insurance Verification, 6%

Common unit coordinator skills

Patients, 26%
Customer Service, 12%
Medical Terminology, 8%
CPR, 3%
Patient Flow, 3%
Physician Orders, 3%

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Front Desk Coordinator
Front Desk Coordinator vs Unit Coordinator

Updated January 8, 2025

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