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Front Desk Coordinator job description

Updated March 14, 2024
7 min read

A front desk coordinator is responsible for assisting clients by answering questions, setting up appointments, and helping with payment transactions. Their duties also include administrative tasks, such as filling out and filing paperwork.

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Example front desk coordinator requirements on a job description

Front desk coordinator requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in front desk coordinator job postings.
Sample front desk coordinator requirements
  • High school diploma or equivalent.
  • Proficiency with Microsoft Office Suite.
  • Previous experience in a customer service role.
  • Ability to work independently and as part of a team.
  • Excellent organizational and multitasking skills.
Sample required front desk coordinator soft skills
  • Strong interpersonal skills.
  • Ability to handle stressful situations.
  • Excellent written and verbal communication.
  • Ability to work under pressure.
  • Ability to maintain confidentiality.

Front Desk Coordinator job description example 1

Millennium Physician Group front desk coordinator job description

This position earns competitive compensation including 401(k) with match! We also offer opportunities for growth , as well as a great team atmosphere that empowers you to seek better ways to deliver service and take ownership of outcomes in providing quality service and support.

Required Knowledge and Experience

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Required Skills and Abilities

To perform this job successfully, an individual should have strong computer skills and knowledge of EMR systems; Athena knowledge preferred but not required. While performing the duties of this job, the employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Please review the full job description for more details about this exciting opportunity.

ABOUT MILLENNIUM PHYSICIAN GROUP

Formed in 2008, Millennium Physician Group has grown into one of the largest comprehensive primary care practices with more than 400 health care providers located throughout Florida. With corporate headquarters in Fort Myers, Florida, Millennium Physician Group consists of primary care offices, Imaging Centers, Lab Services, Physical Therapy and Wellness Programs. We also have a number of administrative departments supporting our medical offices, such as Quality Assurance, ACO, Business Services, Coding ACO, IT, Human Resources and more.

If you are interested in joining an organization that puts an emphasis on team work and family, then Millennium Physician Group is the right choice.

Millennium Physician Group is proud to be an Equal Opportunity Employer and a Drug Free Workplace. Additionally, Millennium is proud to join the nearly 3,000 health system and physician groups who have gone completely Tobacco Free.

ARE YOU READY TO JOIN OUR MEDICAL OFFICE TEAM?

If you are the right candidate for this position, please click the link to apply today. We look forward to meeting you!



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Front Desk Coordinator job description example 2

NextCare Urgent Care front desk coordinator job description

4pm-12am shift

NextCare Introduction

NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With offering services in twelve states (Arizona, Colorado, Kansas, Michigan, Missouri, New Mexico, Nebraska, North Carolina, Oklahoma, Texas, Virginia and Wyoming) and over 155 urgent care clinic locations, we offer exceptional, affordable care to patients across the country.

At NextCare, we constantly strive to provide you with the highest degree of caring, growth, integrity, results and teamwork. These essential core values form the foundation of our relationships with patients, customers, investors, partners and one another. Extraordinarily high-performance standards serve as critical guides for making important clinical and business decisions. The expression of these standards is evident in our behavior, our attitude, and our approach to our daily work. The product of our strict adherence to core values is the ability to harness tremendous organizational energy to achieve our goal of upholding the highest standard for quality and service within the high access healthcare. This unique combination of values, performance standards and commitment serves as the key to our success.

What we are looking for

NextCare Urgent Care is looking for an energetic and enthusiastic Patient Service Specialist (Medical Front Office Receptionist) that likes the challenge of a fast pace setting and working in a team environment. We are looking for customer-friendly and passionate employees to be a part of our growing organization where patients and employees are our top priority.

Location

Join our team in Glendale, AZ

Responsibilities

The Patient Service Specialist (Medical Front Office Receptionist) is the first point of contact for patients in the clinic. The Patient Service Specialist keeps patients and families informed of wait times, monitors the flow of patients, processes patients for discharge including preparing charges, collecting payment, obtaining all necessary signatures and issuing receipts.

How you will make an impact

The Patient Service Specialist (Medical Front Office Receptionist) supports the organization with customer service and treating all of our patients with respect and dignity. They ensure the clinic and front reception area is running smoothly and patient flow at the optimum.

Essential Education, Experience and Skills:

Education: Minimum of High School Diploma or equivalent

Experience: Typing and computer proficiency in Windows based software

Skills: Ability to multi-task, provide quality customer service, prioritize and critical thinking in a fast paced environment

Valued But Not Required Education, Experience and Skills:

Education: Medical Administrative Assistant Certificate or equivalent


Experience: Prior experience working in registration or front office in a physician’s office, hospital emergency department and/or urgent care setting

Benefits:

NextCare offers full time employees medical, health savings account, NextCare employee visit program, dental, vision, basic life, voluntary employee/spouse/child life, long term disability, short term disability, employee assistance program, critical illness, accident, legal, identity theft and paid time off benefits. Employees of all statuses are offered 401(k) Plan benefits. Employees in select positions are offered shift differential benefits. Benefits are offered per policy and plan rules.

Equal Opportunity Statement

NextCare Urgent Care is an Equal Opportunity Employer.

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Front Desk Coordinator job description example 3

Addison Group front desk coordinator job description

Medical Front Desk - Check Out
Hours: M-F 8-5
Address: Dallas, TX 75230
Pay Rate: $16 - $18
Responsibilities:
Check out is responsible for scheduling f/u appts, takes pt payments/copays, doctor’s excuses, completes end of day deposits. Check out is back up to check in. May Also help with responsibilities below when busy Check In, Check out when needed Chart Prepping, helps with records request Facilitate patients as they come in, new patient forms, collect co pay/self pay, insurance knowledge for chart prepping to make sure that all of the information Take most all insurance forms, will do some scheduling
Why choose Addison Healthcare?
Benefits: You are eligible for medical, dental, vision insurance benefits AND 401K match
Permanent Employment: The majority of Addison Healthcare job openings lead to potential permanent employment
Connections: You are connected directly with hiring managers from hospitals, physician groups, and healthcare consulting companies
Options: You are presented multiple employment location options near your home
Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation
Confidential: Your career search is confidential and your resume is not online
Feedback: You receive immediate feedback on your candidacy for jobs
Urgency: Your level of urgency to find your next career matches our level of urgency
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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Updated March 14, 2024

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.