Patient Experience Representative
Front desk coordinator job in Cutler Bay, FL
Banyan Health Systems has been serving Miami-Dade and Broward Counties since 1970. We provide quality, individualized care to each of our patients. Our system of integrated health services brings together specialized psychiatric care, primary care, pediatrics, geriatrics, and an extensive program of residential and outpatient substance abuse & behavioral health services under one umbrella. At Banyan Health Systems, we believe when individuals are healthy and strong, our communities are better for it.
We are currently looking for individuals who share our mission of integrating primary and behavioral health care while providing access to all individuals. We focus on providing quality and compassionate care in order to assist our patients in living their best life. We are dedicated to the endless pursuit of excellence and treat everyone with dignity, humanity, and respect.
If you share these beliefs and want to join us to make a difference, please take some time to read the post below.
REESPONSIBILITIES:
The Patient Experience Representative is responsible for providing support through our patient-centered approach to deliver integrated information and customer service while providing administrative and clerical support to the specific assigned department. The principal functions of the position identified shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position.
Essential Functions:
Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries to the proper party.
Performs general administrative duties as required: preparing letters, memoranda and reports answering telephone, preparing incident reports, photocopying, etc.
Works with the treatment team, facilitating interaction and communication between team members for the overall benefit of the person served.
Monitor scheduled appointments by calling the client in advance - Optimizes client' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Utilizes automated (or if unavailable, manually) computer software to schedule appointments, take messages for physician visits and services, and effectively communicates such information to the appropriate party per established protocols or rules of client.
Assist the physician or registered nurse in each assign clinic by organizing the schedule, preparing forms, calling clients, etc.
Education and/ or Experience:
High School Degree required / 1 to 2 years of Physician Practice Front Office and Medical Billing, or Hospital Registration or related experience preferred.
Ability to work on word processing/internet software is needed for this position.
Bilingual : English / Spanish
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Life insurance
Vision insurance
Work Location: In person
Referral Coordinator
Front desk coordinator job in Miramar, FL
Vaco is hiring for several Referral Coordinators Schedule: Schedule 9am-6pm Monday - Friday Pay: $20/hour
The Home Health Referral Coordinator is responsible for processing, evaluating, and coordinating patient referrals for Home Health services, ensuring patients receive appropriate care based on their medical needs.
This role involves timely, accurate, and compliant referral management while facilitating communication between healthcare providers, patients, and payers.
The coordinator ensures proper coordination of all applicable and appropriate Home Health services across all contracted health plans.
Key qualifications include:
Home Health Preferred, Insurance verification & Authorization Intake experience, Customer service required. Medical Assistants with intake experience could be good for this role as well.
Bilingual Spanish preferred
Strong communication skills
Attention to detail
Solid understanding of home health services
Applicable state and federal regulations.
Prior experience in Home Health, particularly with enteral supplies, is required, including familiarity with order intake, insurance verification, and documentation requirements.
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
Front Desk Receptionist
Front desk coordinator job in Miami Beach, FL
TrufaMED delivers premier urgent care and personalized concierge medicine services in a spa-like environment located in the heart of Surfside, FL. Our board-certified providers offer discreet and precise medical care combined with hospitality. Services include urgent care that accepts insurance, cash-pay concierge medicine, wellness treatments, in-home visits, lab testing, and diagnostic panels. TrufaMED is dedicated to providing the highest standard of care in a luxurious, discreet, and comfortable setting.
Role Description
This is a full-time, on-site role for a Front Desk Receptionist located in Miami Beach, FL. The Front Desk Receptionist will manage phone calls with proper etiquette, handle receptionist duties such as greeting and assisting patients, perform clerical tasks, and provide excellent customer service. The role involves maintaining communication with patients and ensuring their needs are met in a professional and welcoming manner.
Qualifications
Phone Etiquette and Communication skills
Receptionist Duties and Customer Service experience
Clerical Skills and organizational abilities
Ability to work independently and as part of a team
Proficiency in healthcare management software is a plus
High school diploma or equivalent
Workplace Coordinator-Front desk & visitor management
Front desk coordinator job in Weston, FL
Primary Responsibilities
Greet and assist visitors at the front desk
Answer, screen, and forward incoming phone calls
Issue and manage visitor badges
Maintain copy machines and printers
Manage iOffice tickets
Oversee large conference room bookings
Coordinate catering for large meetings
Maintain and update the Workplace Services SharePoint site
Conduct audits to ensure office and conference rooms are clean and well stocked
Work with security teams as needed
Receive and sort mail
Perform additional duties as assigned
Preferred Qualifications
Minimum of 2 years of experience in a corporate environment
Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint, SharePoint); CMMS experience is a plus
Strong customer service, communication, and interpersonal skills
Ability to multitask efficiently in a fast-paced environment
Highly organized with strong attention to detail
Ability to travel between Weston and Sunrise office locations
Front Desk Staff
Front desk coordinator job in Miami, FL
As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
Your Responsibilities:
Demonstrates excellent customer service, communication, and time management skills.
Monitors Emergency Response System.
Greets and directs Residents, guests, and invitees.
Monitors and controls Electronic Security Control Systems.
Responds to emergency situations in a timely and efficient manner.
Monitors and controls access to the building.
Maintains daily log, records, and forms.
Resolves and follows-up on all complaints/issues.
Maintains a safe and secure environment throughout the building/property(s).
May be assigned other duties by the on-site property manager.
Follows safety procedures and maintains a safe work environment.
Other duties as required.
Skills & Qualifications:
High school diploma or equivalency preferred.
College level courses in business or hospitality preferred.
Two (2) to three (3) years of business experience preferred.
Computer literacy: command of information system hardware/software is preferred.
Effective written and verbal communication skills.
Multiple language fluency is desirable.
Strong customer service, communication and interpersonal skills required.
Physical Requirements:
Ability to lift 30 - 50 lbs.
Work in an upright standing or sitting position for long periods of time.
Handle, finger, grasp and lift objects and packages.
Reach with hands and arms.
Communicate, receive, and exchange ideas and information by means of the spoken and written word.
Ability to quickly and easily navigate the property/building as required to meet the job functions
Complete all required forms.
Ability to work extended hours and weekends based on project requirements.
Ability to respond to emergencies in a timely manner.
Schedule:
Morning - 7am - 3pm
Afternoon - 3pm - 11pm
Overnight - 11pm - 7am
What We Offer:
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $16- $18 Hourly
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Weekend Salon Receptionist (11am to 7pm)
Front desk coordinator job in Miami, FL
We are looking for a weekend front desk attendant to join our expanding team at Upper East Side Tan! As the first person that our members see when they enter the salon and the last person they see before they leave, you will become a face of our Upper East Side Tan brand. You will provide a memorable and personalized experience- grounded in top-notch customer service- to each of our members. Our ideal candidate is enthusiastic about beauty and is excited to share our latest services and products with our members and potential new customers. Please send resume consideration.
Qualifications
Excellent customer service skills
Ability to work in fast-paced environment
Strong work ethic and a positive attitude
Attention to detail
Strong speaking ability
Love for tanning and beauty
Bonus points if you have the following
Experience with Boulevard software
Previous salon/gym front desk experience
Previous sales experience
Responsibilities
Booking appointments via phone and booking software
Fostering relationships with members
Handling all appointment check-ins
Selling products and add-on services
Cleaning and salon organization
Compensation
Competitive Hourly Wage + Commission
Unlimited free UV + spray tanning
Referral commission opportunities $$
Future growth opportunities
About Upper East Side Tan
Upper East Side Tan is NYC's finest, members-only tanning salon. Starting at just $59/month for unlimited UV sunbooth and spray tanning, our members receive the best deal- and customer service
Front office
Front desk coordinator job in Boca Raton, FL
Path Medical is a chain of Chiropractic, Orthopedic and MRI Imaging offices with locations all throughout Florida. We are a growing company continuously searching for healthcare professionals with a passion for helping others. When you choose Path Medical as your career destination, you'll become part of a dynamic group who are committed to providing only the best care to individuals involved in personal injury. Our doctors and treatment team all share a dedication to health and wellness. Fully reinstating patients to health after an accident is our common goal. With various locations and growing, Path Medical is seeking individuals that have a desire to help others and work alongside other healthcare professionals in a fast-paced, rewarding environment.
As a member of our team, you'll help us fulfill our mission of enhancing patients' quality of life so they can achieve the highest possible level of independence and function. And, just as we add life to our patients' future years, we'll do the same for your career, offering you a great place to work and a great place to grow. We are currently seeking part time positive and energetic front office staff to join one of our busy clinics located in South Florida. The ideal candidates should have exceptionally strong customer service skills and a minimum 2 years of experience in a medical office.
Position Duties Include
Greeting patients as they walk in/checking them in and out of the system
Answering phone calls in a professional and pleasant manner
Transferring calls and taking messages accordingly
Entering patient information in the system
Assisting administrative and managerial staff with a variety of clerical duties as needed
Requirements
Must have experience in a high volume medical practice
Medical Front Desk Experience Required
Associates degree or equivalent combination of education and experience
Must be Bilingual (English/Spanish)
Pleasant and professional demeanor
Excellent phone etiquette
Knowledge of HIPAA laws and compliances
Ability to work full time hours, including some evenings and every other Saturday
Must have reliable transportation
Flexible schedule
Path Medical is an equal opportunity employer
Front Desk Receptionist - Davie, FL
Front desk coordinator job in Cooper City, FL
Front Desk Receptionist - Part Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
The Joint Chiropractic is seeking a dedicated and motivated Front Desk Receptionist to join our growing team. This role focuses on delivering exceptional patient service in a fast-paced walk-in clinic environment, handling check ins and payments, and supporting the clinic team to ensure a smooth, welcoming, and efficient patient experience.
Key Responsibilities
* Greet and engage patients, delivering a friendly and professional first impression.
* Present and explain membership options, promotions, and service benefits to encourage conversions and renewals.
* Process membership sales, upgrades, and payments accurately.
* Track and report sales activity, patient visits, and conversion metrics.
* Support clinic efficiency by managing patient flow and assisting the chiropractic team as needed.
Qualifications
* Prior experience in sales, customer service, or a client-facing role preferred.
* Strong communication and persuasion skills with a customer-first mindset.
* Ability to work in a fast-paced, walk-in clinic environment.
* Basic computer and payment processing skills.
* Reliable, professional, and goal-oriented team player.
Schedule
This role requires availability Mondays from 9:30am to 7:00pm and Saturdays from 9:30am to 5:00pm with Occasional Travel.
Compensation and Benefits
* Base Pay: $15.00 per hour
* Bonus potential
* 2 day workweek: Mondays from 9:30am to 7:00pm and Saturdays from 9:30am to 5:00pm
* Employee Discount on Chiropractic Healthcare
* Lunch Breaks
* Additional hours available if interested and flexible to work more than one location
Why Join Us
When you join The Joint, you're not just starting a new job, you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
Practice Coordinator
Front desk coordinator job in Boca Raton, FL
Experienced Practice Coordinator
Our thriving Interventional Pain Management and Ortho Spine practice is looking for an experienced Practice Coordinator who can take over the duties involved with coordinating patient care. Were looking for a professional who puts the patient first! The job includes significant amounts of multi-tasking, but the ideal candidate will know when to slow down and provide personalized service, takes initiative, and has that "go-getter" attitude. There are advancement opportunities for the successful applicant. We offer competitive pay and excellent benefits.
The Practice Coordinator will need to meet the following credentials:
Excellent Customer Service! Must wear a smile!
Must be professional, mature and reliable
Must have strong written and verbal communication skills
Must be a multi-tasker, able to work at a fast pace with accuracy
Must be a quick learner who can work independently and be a part of the team
Check in experience required. Insurance knowledge, ECW and Phreesia helpful.
Bilingual in Spanish preferred but not required
Basic job description but are not limited to the following:
Greeting patients
Obtaining current insurance and identification
Collecting copays and past due balance
Obtain completed paperwork depending on appointment type
Chart preparation and scanning old records
Upload imaging to Paxera system
Confirming referrals prior to appts
Scheduling patients
Additional responsibilities cross-trained in Check out will also be a part of your role.
Send orders for imaging, physical therapy, etc
obtain injection consents when scheduling
Answer incoming calls and route appropriately
Register and schedule new patients
Fill out appropriate forms based on appointment type and send to the appropriate team member
End of day closing
Job Type: Full-time
Benefits:
401(k) with 401(k) matching
Dental and Vision insurance
Health insurance
Life insurance
Paid time off
Education:
High school or equivalent (Preferred)
Experience:
Requirement: Medical office or facility setting experience in the Medical Field
Customer service: 2 years (Preferred)
Medical terminology: 1 year (Preferred)
Computer skills: 2 years (Preferred)
Work Location: In person
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 2 years (Preferred)
Medical terminology: 1 year (Preferred)
Computer skills: 2 years (Preferred)
Work Location: In person
Requirements:
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 2 years (Preferred)
Medical terminology: 1 year (Preferred)
Computer skills: 2 years (Preferred)
Work Location: In person
PI**********d0-31181-39226441
Front Desk Operations Coordinator
Front desk coordinator job in Miami, FL
Perform duties to provide administrative support to all functions within the Operations department including IT, Purchasing, Operations and Banking, working within the limits of standard or accepted practice. Your Responsibilities: * Provide administrative support to all members of the Operations department and Management. Assist with calls/voicemails, reroute calls to appropriate area, and arrange call backs.
* Handle all mailings and billings and process and track approved office supplies for all A/R offices.
* Compose letters and submit them to Management for signature and approval. Assist management in the preparation of presentations as necessary.
* Manage calendars, arrange meetings, and plan and set up conferences and events and prepare materials as necessary.
* Operations Help Desk support.
* Assist all members of the operations team (IT, Purchasing, Operations, Banking) in accomplishing their goals and objectives.
* Prepare reports, correspondence, presentations, and other communication materials.
* Conduct research, prepare reports and financial data.
* Attending staff meetings with operations team and staff to keep well informed, and to ensure follow-up on decisions or actions to be taken by staff.
* Provide administrative support and computer skills for special projects.
* Always conduct business with the highest standards of personal, professional, and ethical conduct.
* Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
* May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
* Ensure all safety precautions are followed while performing the work.
* Follow all policies and Standard Operating Procedures as instructed by Management.
* Perform any range of special projects, tasks and other related duties as assigned.
Skills & Qualifications:
* Associate degrees in business or related field from an accredited college or university, and two to three years of administrative experience; or equivalent combination of education and experience.
* Knowledge, Skills & Proficiencies
* Excellent customer service skills
* Strong verbal and written communication skills. Detail oriented and strong organizational and multi-tasking skills.
* Must have strong proficiency in Windows and Microsoft Office, including but not limited to Word, Excel, Power Point, Visio, and Outlook. Proficiency researching the Internet.
* Ability to work with sensitive or confidential information.
* Ability to meet deadlines and work well under pressure.
* Ability to work in a team environment as well as independently and be self-driven.
* Critical thinking, problem solving, judgment and decision-making abilities.
* Ability to work with sensitive information and maintain confidentiality.
Critical thinking, complex problem solving, judgment and decision making
Motivated self-starter.
Physical Requirements:
* This position works under usual office conditions.
* The employee is required to work at a personal computer as well as be on the phone for extended periods of time.
* Must be able to stand, sit, walk, and occasionally climb.
* The incumbent must be able to work extended and flexible hours and weekends as needed.
* Physical demands include the ability to lift up to 50 lbs.
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
* Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
* Travel Work may involve some driving/traveling to properties.
Schedule: Wed to Sun / 03:00 PM - 11:00 PM
Salary:
$18
What We Offer:
As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Medical Front Desk
Front desk coordinator job in North Miami, FL
Are you a friendly and organized individual looking for an exciting new opportunity in the healthcare industry? If so, we are looking for a Medical Front Desk professional to join our growing Otolaryngology practice!
As our front desk representative, you will be the first point of contact for our patients and visitors. You will greet them with a warm smile and ensure they feel welcome and comfortable in our office. You will also be responsible for scheduling appointments, managing patient records, and answering phone calls.
In addition to your administrative duties, you will play a key role in ensuring that our patients receive the highest level of care. You will work closely with our physicians and clinical staff to provide excellent customer service and ensure that our patients have a seamless experience from check-in to check-out.
We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Medical Front Desk Associate with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today!
Required Education and Experience
High School graduate or equivalent
One year of related experience
AAP/EEO Statement
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.
#IDsofla
Medical Front Desk Receptionist
Front desk coordinator job in Boca Raton, FL
Join Our Team as a Front Desk Specialist - Make a Meaningful Impact in Patient Care!
Are you passionate about delivering exceptional care to patients and seeking a collaborative, supportive work environment? If so, this is the perfect opportunity for you!
Our well-established concierge internal medicine practice is currently looking for a full-time Front Desk Specialist to join our dedicated team. In this vital role, you will contribute primarily to front office functions (while helping our team in the back office as needed), ensuring seamless day-to-day operations.
We are seeking a dependable, team-oriented individual who thrives in a fast-paced environment and possesses excellent multitasking abilities. This is an excellent opportunity to be part of a respected and compassionate healthcare team. Applicants must be a team player and have the ability to multi-task. Providing outstanding customer service is of utmost importance for our Front Desk Specialist.
The Front Desk Specialist will be responsible for:
greeting patients
check-in/check-out
scheduling appointments
taking co-pays
answering phones and taking messages
managing referrals
entering demographics
insurance verification and pre-authorization
other general office duties as required
Applicants must have:
Prior medical office experience, preferred
Proficient computer skills Microsoft Office and EMR Experience
Strong communication skills
Outgoing and friendly personality
Schedule: Monday Friday, 830 a.m. to 430 p.m.
Benefits: Medical and Vision Insurance; Paid Time Off
Compensation: $17 - $21 per hour depending upon experience
If you have a positive, can-do attitude and are excited to contribute to a growing practice, we encourage you to apply!
FRONT DESK
Front desk coordinator job in Miami, FL
Borinquen Medical Centers is based in Miami, Florida and is seeking to hire a full-time Front Desk Clerk to join our team. Under general supervision, the front desk clerk will be responsible to register and verify insurance of patients attending the clinic and ensuring that all policies and procedures are observed. Front Desk Clerks must assist with supporting planning, coordinating and fulfillment of the administrative activities of the department, including excellent customer service. Prepares forms, verifies insurance benefits, and explains financial requirements to patients.
TASKS AND RESPONSIBILITIES
Interviews in-coming patients for medical, psychiatric, and/or hospital care to obtain demographic information, authorizations for treatment, and related information and consent; Completes full registration including insurance and sliding scale updates when applicable.
Counsels patients and families regarding financial issues such as insurance, eligibility for assistance, sliding fee scales, verifies insurance coverage with insurance companies with and without the electronic medical system.
Confirms patient services needed, schedules appointments in electronic system while following provider appointment electronic orders when necessary.
Update meaningful-use and UDS check in requirements followed by input of charges into electronic medical record system; researches missing information and obtains signatures and release forms.
Leads, trains, and guides the activities of other clerks engaged in patient registration.
Requests updates in training and/or refresher courses from supervisor to maintain quality standard in skills pertinent to the position.
Provides assistance in the planning, coordination, and implementation of clerical, data entry, and operating procedures within the department; Provides general information; receives and directs visitors and/or patients; Schedules patient appointments for treatment.
Maintains bi-directional communication with patient services and communication center about all department and customer care issues or changes.
Directs patients requesting to be seen as a same day appointment to assigned clinical staff for evaluation of clinical needs.
Assists in education of patients about company policy and procedural changes when applicable.
May contact attending physicians regarding services required by patient, evaluations needed, and obtain relevant medical records.
Creates claims for each encounter when applicable to department maintaining communication with billing department and providers in reference to said claims as per approved work flow.
Supports supervisor and billing department in monitoring of missing slips and claims on hold when applicable to department.
Assist the supervisor as unusual problems arise; Support staff in assigned project based work.
REQUIREMENTS
High School Diploma, or equivalent registration and medical records experience.
Bilingual preferred.
Strong interpersonal skills.
Ability to interact effectively with consumers, administration, faculty, and staff; Handle the information with high level of confidentiality.
BENEFITS
Medical/Dental/Vision/Short Term Disability
Company paid long term disability
Life insurance
401K Plan
Standard Paid Holiday's
Vacation and Sick Time
Amazing Team & Atmosphere
Auto-ApplyFront Office Reception
Front desk coordinator job in Boca Raton, FL
Job Details Undisclosed BOCA - Boca Raton, FL Undisclosed N/A Full Time Undisclosed Undisclosed Undisclosed Undisclosed UndisclosedDescription
Brief Description
We are looking for a Front Desk Professional to join our team with a friendly attitude and the ability to multitask. The successful candidate should be outgoing and friendly with a gregarious personality and a natural talent for customer service.
The Front Office Professional is the first point of contact for our customers. Our experience sets us apart from competitors. Everyone on our team must be a RHINO!
Requirements
Previous customer service/front desk experience
Experience in a luxury retail environment preferred
Good organizational and multi-tasking abilities
Ability to pass background check and drug screening
Excellent oral communication skills
Sit or Stand for long periods of time
Working Saturdays are a must
Summary
Greet customers and initiate a luxury experience
Professional and welcoming presentation
Ability to maintain composure in high pressure and fast-paced environment
Answer and direct calls of multi-line phone system
Assist with inventory counts and store open and/or close
Type appraisals
Proficient computer skills
Prepare outgoing mail
Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
A commitment to personal excellence
Inclusive team player with a positive attitude
Dependable
A passion for the jewelry industry
Front Desk
Front desk coordinator job in Hialeah, FL
Job DescriptionDescription:
Who Are We:
Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 82+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.
Who You Are:
All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone
As a Part - Time Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience!
Benefits
On-Demand Pay
Medical, Dental and Vision insurance (full time employees only)
Employee perks and discount program
Free Black Card Membership
401(K) Plan Savings plan
As the Part Time Front Desk Associate you will:
Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
Resolve member concerns and escalate to a Manager as needed.
Answer phones in a friendly manner and assist callers with their inquiries.
Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
Perform prospective member calls and tours; assessing their membership needs.
Execute retail transactions with accuracy and drive sales goals.
Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.).
Requirements:
What you bring to the table:
6-12 months of experience in a customer service environment is preferred
Must be 18 years of age
Willing to become CPR/AED Certified (Training provided by Planet Fitness)
Basic computer proficiency
Ability to lift up to 50 pounds
Ability to walk and stand for prolonged periods of time
Ability to continuously talk in person or on the phone during shift
Will occasionally encounter cleaning chemicals during shift
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
Medical Front Desk
Front desk coordinator job in Sunrise, FL
**Job Title: Medical Front Desk Receptionist**
**Job Type:** Full-time **Reports To:** Office Manager
The Medical Front Desk Receptionist is the first point of contact for patients in our healthcare facility. This role is essential in creating a welcoming environment and ensuring a smooth patient experience. The ideal candidate will possess excellent communication skills, strong organizational abilities, and a commitment to providing outstanding patient care.
**Key Responsibilities:**
- **Patient Interaction:** Greet patients and visitors warmly, providing a welcoming atmosphere. Respond to inquiries and assist with scheduling appointments and follow-ups.
- **Patient Registration:** Collect and verify patient information, including insurance details, and assist with completing necessary paperwork and forms.
- **Appointment Management:** Schedule patient appointments, manage the provider's calendar, and ensure optimal patient flow. Confirm upcoming appointments and notify patients of any changes.
- **Communication:** Answer phone calls in a courteous manner, redirect calls as needed, and handle patient concerns or inquiries effectively.
- **Record Keeping:** Maintain accurate and up-to-date patient records, ensuring all information is entered into the electronic health record (EHR) system securely and efficiently.
- **Insurance Verification:** Verify patient insurance eligibility and benefits for personal injury patients.
- **Billing Coordination:** Assist with billing inquiries and direct patients to the billing department for further questions or issues.
- **Office Operations:** Perform general administrative tasks, including filing, faxing, and managing office supplies. Ensure the front desk and waiting area are clean and organized.
- **Collaboration:** Work closely with healthcare providers and other staff members to coordinate patient care and ensure an efficient office workflow.
**Qualifications:**
- High school diploma or equivalent; additional certification in medical administration or related field is a plus.
- Proven experience as a medical receptionist or in a similar role within a healthcare setting.
- Strong knowledge of medical terminology and familiarity with insurance processes is an advantage.
- Proficient in using office equipment and various software applications, including electronic health records (EHR).
- Excellent verbal and written communication skills.
- Strong organizational skills and the ability to multi-task in a busy environment.
- Bilingual
**Working Conditions:**
- Fast-paced medical office environment.
- May require occasional overtime, especially during peak hours.
COR Medical Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Front Desk Receptionist
Front desk coordinator job in Miami, FL
Front Desk Receptionist SUPERVISOR: Customer Service Supervisor STATUS: Non-Exempt duties include a wide range of activities related to providing clerical support to operational and administrative areas. SUPERVISION RECEIVED AND EXERCISED:
Operates
under the direct general supervision of a Supervisor; the Front Desk
Receptionist exercises no supervision over other employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The
below statements are intended to describe the general nature and scope of work
being performed by this position. This is not a complete listing of all
responsibilities, duties and/or skills required. Other duties may be assigned.
* Ensure documents are accurately filed
* Open, sort and route incoming mail;
Prepare outgoing mail
* Perform variety of administrative and
clerical support
* Answer telephone, screen and direct
calls
* Operate office machines including
scanners, copiers and fax machines
* Assist operational teams with
administrative needs
* Assist clients and customers at the
front desk
* May perform daily opening and closing
procedures of the front lobby.
* Perform data entry into
SharePoint, and PHA business system
* Provide excellent customer service
to participants, landlords, co-workers, clients and vendors
* Obtain certification in Housing Choice
Voucher Basics within 120 days of employment
* Ensure regular attendance and
punctuality
* Perform other duties as assigned
DESIRED
QUALIFICATIONS:
High School
Diploma; Education equivalent to a two-year degree from a regionally accredited
institution in Public Administration, Social Science or a closely related
field preferred; Alternatively, a minimum of two years of
progressively responsible work experience for a public agency, or related work
in the social service or community service.
Must be able
to communicate effectively both orally and in writing; and possess strong
computer and organizational skills required to prioritize tasks and demands and
consistently to deliver work product on time.
Front Desk Receptionist - Bilingual English/ Spanish
Front desk coordinator job in Miami, FL
Job Description
About the Role Nation Security is seeking a Bilingual Front Desk Receptionist who is professional, organized, and customer-focused. The ideal candidate is fluent in both English and Spanish, able to multitask efficiently, and thrives in a fast-paced, dynamic environment. This position is perfect for someone who enjoys working with people, learns quickly, and takes pride in providing exceptional service.
Key Responsibilities
Greet and assist visitors, employees, and clients with professionalism and a positive attitude
Answer and direct phone calls promptly in both English and Spanish
Manage visitor sign-in and follow building security protocols
Maintain a clean, organized, and welcoming front desk area
Assist with administrative duties such as data entry, filing, and scheduling
Assist with onboarding process and data entry
Perform other related duties as assigned to ensure efficient office operations
Requirements
Fluent in English and Spanish (required)
High school diploma or GED required; additional administrative training a plus
Previous experience as a receptionist or in a customer service role preferred
Excellent communication and interpersonal skills
Strong organizational abilities and attention to detail
Proficient in Microsoft Office and Google Workspace
Ability to multitask and remain calm under pressure in a fast-paced environment
Quick learner with a proactive and adaptable attitude
Professional appearance and demeanor
Benefits
Why Join Nation Security
Opportunities for professional growth and advancement
Supportive, team-oriented work environment
Competitive pay and on-the-job training
If you're dependable, bilingual in both English and Spanish, and ready to contribute to a professional and energetic workplace, we'd love to hear from you! Apply today!
Studio Advisor - Front Desk/Receptionist
Front desk coordinator job in Miami, FL
Job DescriptionBenefits:
Sales Commissions
Free Classes
Employee discounts
Opportunity for advancement
BODYROK offers high-intensity, low-impact Pilates workouts that tone, sculpt, and redefine your body and mind in just 45 minutes! BODYROK is a rapidly growing company looking for like-minded fitness enthusiasts. At BODYROK we are committed to our mission of helping people--team members and members alike--to become the best version of themselves. We're looking for committed and dedicated individuals to help grow our business so that we can share the promise of BODYROK with more people.
Job Summary:
The Studio Advisor provides customer service support to studio members and guests and supports the instructors in creating an overall positive environment for our community. As our Studio Advisor, youll generate revenue by developing relationships with potential, new, and existing members to increase membership enrollment and package purchases. Additionally, you are expected to:
Deliver the BODYROK Service Promise; contribute to running a clean, friendly, and well-maintained studio, and execute the team member basics of being on time and complying with the dress code.
Assist members/guests in person when they are in the studio and over email as inquiries come in.
Keep a clean and orderly studio by maintaining bathrooms, changing rooms, towels/laundry, and trash.
Initiate tasks and perform duties without direction/micromanagement.
Monitor incoming emails and ensure proper check-in procedures are followed.
Your earning potential via commission is limited only by your own personal drive and willingness to succeed. This position is an hourly position that provides a base hourly rate plus the potential to earn additional compensation for each sale you complete. No limits, no thresholds: just unlimited commissions.
Essential Duties & Responsibilities:
Member and Guest Check-in Compliance
Greet all incoming members and guests
Ensure all check-in procedures are followed
Thank guests for coming as they exit
Sales
Create new business internally through member promotions, referrals, and inquiries
Promote specials to current and future guests
Reach out to existing and potential members via email for sales opportunities
Reconcile and report all incoming and outgoing transitions
Successfully attain personal sales revenue targets
Customer Service & Operations
Tour potential members through the studio and connect guests to the facility, equipment, services, and amenities
Handle member service issues including change of address, electronic funds setup or change, and questions regarding billings and payments
Update Supply Request Log and Maintenance Log (depending on the issue)
Promote and sell merchandise
Keep the front desk area and entryway clutter-free, orderly, and clean
Perform general cleaning duties to include hourly bathroom room and studio checks
Follow up with members who have enrolled to ensure we are exceeding expectations
Provide the highest level of customer service possible when communicating and interacting with guests
Qualifications:
1-2 years of customer service or sales experience preferred
1-2 years MindBody software experience preferred
Competitive drive to succeed in commission sales and performance based culture
Excellent customer service skills
Knowledge of sales practices and techniques
Independent, self-starter with strong organizational skills
Basic computer skills
Strong communication skills in both oral and written
Organized and detail-oriented
Friendly, warm, compassionate, and welcoming personality
Easy to talk to and comfortable around new people
Must be available to work at least 2 weekend days per month (i.e. 1 Saturday and 1 Sunday, 2 Saturdays, or 2 Sundays)
Certifications / Educational Requirements:
High School Diploma or GED required
Physical Requirements:
The employee occasionally sits, walks, kneels, and reaches with hands and arms
Ability to lift and/or move up to 25 lbs.
Work Environment:
While performing the duties of this job, regularly exposed to moving mechanical parts
The noise level in the studio environment is loud
Must be comfortable interacting with people and making them feel welcome
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
Front Desk Receptionist
Front desk coordinator job in Miami, FL
Riverchase Dermatology is Florida's largest and leading premier medical, surgical, and cosmetic dermatology practices. We take pride in delivering the most exceptional patient experience and care. Medical Receptionists are the first point of administrative contact for patients in the office; performing a variety of basic office functions such as greeting, scheduling and checking patients in and out for their appointments.
Essential Functions
* Adheres to the Water's Edge Mission Statement, Credo and Service Goals, and Values providing exceptional customer service at all times.
* Greets and welcomes patients as they arrive for their appointments.
* Registers new patients and updates existing patient demographics by ensuring the collection of all necessary documentation for treatment and accurately collects and applies payments of services and products.
* Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette; directs calls as necessary.
* Facilitates patient flow by notifying the clinical staff of patient arrival, being aware of delays, and communicating such with patients and clinical staff, checking patients in and out for their appointments.
* Keeps office supplies adequately stocked by anticipating inventory needs and monitoring office equipment.
* Learns new products and maintains an accurate inventory of all items.
* Ensures a positive experience for each patient through excellent customer service practices.
* Verifies patient health benefits with approved health care companies.
* Sends out and receives medical records and referrals for patient care.
* Keeps reception area clean and organized.
* Works in a team environment to accomplish common tasks in a collegial manner.
Company benefits include:
* Competitive pay
* 401(k)
* Dental insurance
* Health insurance
* Life insurance
* Vision insurance
* Generous paid time off
* Ancillary benefits
* Employee discounts on services and products
Shift:
Full Time position.
Monday- Friday Day shift.