Front desk coordinator jobs in Knoxville, TN

ApexNetwork Physical Therapy is looking for a passionate Front Desk Medical Office & Scheduling Coordinator to join our team! With a patient-centered approach, we are recognized as one of Entrepreneur Magazine's top franchises. If you're dedicated, detail-oriented, and excited to work in the healthcare industry, this role could be perfect for you. Key Responsibilities: Answering phone calls: Handle referrals and pre-authorize patient visits. Appointment scheduling: Ensure accurate scheduling and manage patient appointments efficiently. Paperwork management: Complete intake forms thoroughly and ensure they are finalized before visits. Electronic health record (EHR) management: Maintain and update patient charts. Payment collection: Oversee and process patient payments daily. Administrative tasks: Type notes, letters, and marketing materials. Clinic upkeep: Help with the cleaning and upkeep of treatment areas. What We're Looking For: A passion for patient care and a dedication to continuous learning. Experience in a medical office setting is a plus. Understanding of health insurance processes is preferred. Strong multitasking abilities and great attention to detail. Excellent interpersonal skills: Ability to build rapport with patients. Perks and Benefits: Wage: $17.00 - $25.00 Health, dental, vision, life insurance, and short-term disability coverage. Work-life balance: No nights or weekends (Monday to Friday, 8:00 AM - 5:00 PM). 401(k) plan with company match. Paid holidays and vacation time. Pet Insurance Employee Assistance Program Work Schedule: Full-time, 8-hour shifts, Monday to Friday. Join Team Apex Today! If you have the skills, compassion, and drive to make a difference in patient care, we'd love to have you on board. Apply now to be a part of ApexNetwork Physical Therapy, where patients come first!

About Company: We're officially a Great Place To Work ! We've always believed that supporting our team is just as important as supporting our patients. Now, we're proud to share that we've earned Great Place To Work Certification - based entirely on feedback from our own employees. Read more here: ************************* This certification reflects the culture we've worked hard to build - one rooted in trust, inclusion, and purpose-driven leadership. At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being. Our benefits include: Medical Coverage - Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits. Expanded Coverage - Options for domestic partners and a wider network of in-network providers. Mental Health Support - Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching. Voluntary Coverages - Pet insurance, home and auto insurance, family legal services, and more. Student Loan Repayment - Available for nurses and therapists. Retirement Benefits - 401(k) plan through Voya to help employees plan for the future. Generous PTO - A robust paid time off policy to support work-life balance. Voluntary Benefits for Part-Time Employees - Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week. At Bradford Health Services, we don't just invest in our patients-we invest in our people. About the Role: The Receptionist serves as the first point of contact for clients, visitors, and employees, playing a crucial role in creating a welcoming and professional environment. This position is responsible for managing multi-line phone systems efficiently, ensuring all calls are answered promptly and directed appropriately. The Receptionist will perform a variety of general administrative duties, including greeting clients, handling correspondence, and maintaining office organization. By managing multiple phone lines and operating office equipment such as copy machines, the Receptionist supports smooth daily operations. Ultimately, this role contributes significantly to the overall efficiency and positive image of the organization through excellent communication and organizational skills. Minimum Qualifications: High school diploma or equivalent. Proven experience handling multi-line phone systems and receptionist duties. Strong phone etiquette and communication skills. Basic proficiency with office equipment such as copy machines and fax machines. Ability to perform general administrative and office duties efficiently. Preferred Qualifications: Previous experience in a corporate or professional office environment. Familiarity with scheduling software and basic computer applications (e.g., Microsoft Office Suite). Customer service training or certification. Bilingual abilities to assist a diverse client base. Strong organizational and multitasking skills demonstrated in prior roles. Responsibilities: Answer and manage multiple phone lines using a multi-phone system, ensuring calls are routed correctly and messages are accurately recorded. Greet clients and visitors warmly, providing assistance and directing them to the appropriate personnel or departments. Perform general office duties including filing, copying, faxing, and maintaining office supplies and equipment. Maintain a clean and organized reception area to create a professional and inviting atmosphere. Assist with scheduling appointments, managing calendars, and supporting administrative staff as needed. Skills: The required skills such as managing multiple phone lines and demonstrating excellent phone etiquette are essential for handling high call volumes and ensuring professional communication. Receptionist duties and general administrative skills are applied daily to maintain smooth office operations and support staff effectively. Operating copy machines and other office equipment requires attention to detail and technical familiarity to assist with document management. Greeting clients warmly and professionally helps establish a positive first impression and fosters a welcoming environment. Together, these skills enable the Receptionist to multitask efficiently, prioritize responsibilities, and contribute to a well-organized and client-focused workplace.

Become a part of our caring community and help us put health first The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console. Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. Completes requested schedules for all add-ons and applicable orders: Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. Schedules TIF OASIS collection visits and deletes remaining schedule. Reschedules declined or missed (if appropriate) visits. Processes reassigned and rescheduled visits. Ensures supervisory visits are scheduled. Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. Verifies visit paper notes in scheduling console as needed. Assists with internal transfer of patients between branch offices. If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. If clinical, may be required to perform patient visits and / or participate in on-call rotation. Use your skills to make an impact Required Experience/Skills: Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices Have at least 1 year of home health experience. Prior packet review / QI experience preferred. Coding certification is preferred. Must possess a valid state driver's license and automobile liability insurance. Must be currently licensed in the State of employment if applicable. Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $48,900 - $66,200 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Job DescriptionBenefits: Competitive salary Dental insurance Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Dental Front Desk Administrator needed in Powell, TN Join our Residency practice located just 12 minutes north of downtown Knoxville The ideal candidate for front desk should possess confidence, great communication skills, organizational skills, and patient workflow ability which results in a smooth daily routine of business practices. This practice uses Dentrix Ascend, and Weave for patient communication. Schedule: Monday - Friday 8am to 5pm Patients are seen between 8:30am and 4:30pm 1 hour lunch built in to the schedule Staff: 2 Doctors 1 Clinical lead/Instructor 2 Chairside Dental Assistants 1 Hygienist 1 Hygiene dental assistant 1 Office Manager Compensation & Benefits: $50,000 annual salary 1 week vacation 8 Holidays per year Uniform Allowance Health Insurance

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values * Belonging: We cultivate a space where everyone can show up as their authentic self. * Empathy: We seek out diverse perspectives and listen to learn without judgment. * Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. * One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Job Summary: The Lead Practice Coordinator is responsible for the oversight of the front office daily activities for their assigned practice group locations, ensuring quality customer service to in-person and remote patients and clinicians. Compensation: $19.00 - $23.00/hour, plus quarterly bonus/incentive potential Locations: * 10025 Investment Dr., Knoxville, TN 37932 * 10142 Parkside Dr #114, Knoxville, TN 37922 * 10434 Jackson Oaks Way, Knoxville, TN 37922 Duties/Responsibilities: Operational Excellence: * Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. * Conduct schedule preparation process for all patients to ensure paperwork and documentation is complete, credit card on file is current, demographics are accurate, and chart is prepared. * General office duties to ensure the practice is running smoothly and prepared for patients and clinicians. * Monitor Practice Group phone queue operational monitoring to ensure resources are aligned across the group to manage demand of incoming calls, while balancing other duties * Coordinate efforts across Practice Coordinators to ensure KPI achievement. * Lead the implementation of new processes at the practice level as they are rolled out by the Practice Group Manager or Clinical Director. * Fill in gaps for front office staff vacancies as needed to ensure availability of resources to our patients and clinicians. Patient Support: * Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. * Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. * Provide support across Practice Group to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, etc. * Manage any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. * Collect all in-person and telehealth co-payments and account balances at the time of service. * Complete insurance eligibility verification, reach out to patients to resolve issues as needed. Clinician Support: * Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. * Coordinate with clinicians pertaining to any additional patient questions. * Support clinician schedules by auditing for appointment accuracy. Practice Coordinator Support: * Troubleshoot workflow issues and implement workable solutions for Practice Coordinators. * Lead onboarding and on-the-job training for new Practice Coordinators joining the organization. * Ensure front office coverage across the Practice Group. * Fill in for any practice coordinator vacancies as needed. * Maintain a pleasant, secure, and motivational working environment. Required Skills/Abilities: * Ability to multitask and prioritize duties to support delivery of high-quality patient experience. * Ability to work independently and as a team member. * Excellent communication skills, both written and verbal. * Proficient in using Computer Software Applications (Microsoft Office & EMRs) * Comfortable handling sensitive and confidential Information (HIPAA) * Flexibility to travel between locations throughout the week Education and Experience: * High School or equivalent required, associates/bachelor's degree preferred. * 2+ years of demonstrated success in a healthcare operations role or 1+ year exceptional performance in similar role or setting. Professionalism and Decision-making Responsibilities: * Behave Ethically: Understand ethical behavior and business practices and ensure own behavior and the behavior of others are consistent with these standards and align with the values of the company. * Mentoring Aptitude & Desire: Possess the interest, ability, and skills to coach junior employees as they grow and develop in their role. * Build Relationships: Establish and maintain positive working relationships with others internally and externally to achieve the organization's goals. Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness. * Growth Mindset: Actively look for ways to improve processes/performance. Assess problem situations to identify causes, gather and process relevant information, and make recommendations and/or resolve the problem. * Flexibility and Adaptability: Willingness to be flexible in responsibilities and easily adapt to the company's needs. * Organization & Attention to Detail: Set priorities, develop a work schedule, and monitor progress towards goals, and track details, data, information. Understand the need for accurate information in data entry and communication with patients/clients and staff. * Conflict Resolution: Work cooperatively and effectively with others to resolve problems and express disagreements in a way that does not attack/disparage others or impact patient care. In Office and Travel Requirements: * 100% Onsite; flexibility to travel between locations within the assigned Practice Group throughout the week is required. Physical Requirements: * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. #LI-JK2 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.

Benefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, and more! Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. Compensation: $15.50 - $17.00 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

Job Description Senior Helpers of Greater Knoxville is hiring a Home Care Scheduler for our Knoxville office. A Home Care Scheduler must manage and coordinate patient visits, matching the schedule with staff availability and suitability. Your responsibilities in this career may also include handling the concerns of clients and responding to calls. You act as the point-of-contact between caregivers and families, making outstanding interpersonal skills imperative. You may also monitor and document care issues. Many employers use electronic health record data, so you should have experience with these programs. You should also show proficiency in business applications, such as Microsoft Excel and Word. Salary Range $40,000-$45,000 based on experience. Responsibilities Develop, and assisting with weekly schedules for our clients and caregivers, balancing specific client needs and caregiver skills. Utilize strategic thinking to anticipate staffing needs, address last minute changes, (call outs, client hospitalizations) and implement solutions. Act as a key liaison between clients, their families, and our care team ensuring clear communication regarding scheduling and any changes. Utilize our scheduling software WellSky to maintain accurate records, track hours, and generate reports. Qualifications Experience in scheduling, preferably within the home care industry. Strong organizational skills, attention to detail, and the ability to multitask in a fast paced environment. Excellent problem solving and decision making abilities. Proficiency in Excel, Word, and Outlook. Exceptional written and verbal skills. Ability to pass a background check. Benefits for qualified employees who work for us: Weekly Pay Blue Cross Blue Shield Health Care - we pay 50% Vision - we pay 100% Dental - we pay 100% Life Insurance - we pay 100% AAA Roadside Assistance - we pay 100% CNA School Certification - FREE 24/7 Chaplain Support PTO Dedicated Employee Advocate Direct Deposit We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Full-time Description Tennessee Orthopaedic Alliance is the largest orthopaedic surgery group in Tennessee. TOA concentrates on the diagnosis and treatment of disorders and injuries of the musculoskeletal system which allow our patients to live their best life. Ninety plus years later we are advancing the practice of orthopaedic surgery throughout the state. There are a number of reasons why TOA is an employer of choice; here are a few of them: Stability - TOA has been in Middle Tennessee since 1926 and has expanded to over 20+ locations across the state! Impact - TOA's team members use our careers - whether in our clinics or our business office - to make a positive difference in the community by building relationships and helping patients live their best life. Work Environment - The TOA team focuses on fostering an excellent working environment; one of positivity, collaboration, job satisfaction, and engagement. Total Rewards - TOA offers a comprehensive suite of benefits, including Medical, Dental, Paid Time Off, and more. Our 401(k) plan provides a company match, safe harbor match and profit-sharing match to go along with your contributions. The main function of a Registration Coordinator is to greet patients as they arrive at the Center and ensure all the necessary paperwork is completed and that the patient is registered in an accurate, efficient, and timely manner. Readies the Center for opening. Runs surgery schedule for clinical staff. Processes incoming demographic sheets, pathology reports, etc from the fax/computer and distributes to the appropriate staff. Verifies petty cash and reports any discrepancies to manager. Prepares patient charts and adds any additional documentation. Handles incoming mail. Greets patients and families as they arrive to the facility. Registers patient, confirming all information previously loaded. Corrects any discrepancies. Copies insurance cards and driver's license. If not available, utilize standard form in its place. Collects any co-pays and/or deductibles. Enters payment and makes note in any applicable system. Prepares receipts for any money collected. Takes completed chart to appropriate clinical area. Monitors the schedule and charts for arrival of patients. Makes appropriate notation for no shows and notifies appropriate staff. Makes appropriate financial arrangements, if not previously made, in accordance with facility policy and procedures. Enters appropriate notes on patient accounts as it pertains to insurance, benefits, financial arrangements, etc. Views next day's schedule and verifies charts are available for every patient - including an insurance verification sheet for each. Pulls insurance verification sheets for the next day's PAT appointments. Pulls old charts, if applicable, for the next day's PAT appointments. Answers incoming calls and directs accordingly. Runs pre-verification tickler for the next business day and completes any outstanding insurance verifications. Noting in applicable system. Possesses a good working knowledge of the facility's Managed Care Grid and reimbursement. Maintains a professional rapport with co-workers and physicians. Works closely with pre-op staff regarding registration of patients and coordinates check in as needed. All other duties as assigned. Hours: M-F 5:30am-2:00pm Requirements High school graduate. Business College 1-2 years preferred. 1-3 years in a related job field. Computer training, typing, clerical duties and effective communication skills.

Job Description Well-established Radiology group seeks a fellowship-trained interventional radiologist. Group offer exceptional care to their patients & maintain excellent relationships with their hospitals, clinics & referring physicians. Responsibilities involve a wide mix of general radiology & interventional radiology in an outpatient & inpatient setting. Procedures performed are customizable & no mammography required. IR volume is moderate & IR call is light 1:5. Financial package includes generous salary, partnership options, benefits, malpractice, relo/vaca/CME, retirement, moonlighting opportunities & much more. Servicing over 200K residents, area provides a variety of school options, shopping, dining, beautiful lakes & parks & easy access to Knoxville & surrounding communities. For more details on this position & others we have, email us at ************************** or call ************.

Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Knoxville, TN Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

WE ARE LOOKING FOR SOMEONE WTH 3 OR MORE YEARS OF EXPERIENCE AS PATIENT CARE COORDINATOR. SUCCESS IN COMMUNICATION, NEGOTIATION, LEADERSHIP AND KINDNESS LOCAL KNOXVILLE PHYSICIANS OFFICE. APPLY: KNOXVILLE STAFFING 2115 MIDDLEBROOK PIKE KNOXVILLE TN 37921 APPLICATIONS TAKEN MONDAY THRU FRIDAY 8AM-2PM 2 FORMS OF ID REQUIRED BRING YOUR RESUME! INTERVIEWS SCHEDULED ASAP OR APPLY ON-LINE: rebecca@knoxvillestaffing.com i dena@knoxvillestaffing.com

Receptionists will answer incoming calls routed to the reception queue. The receptionist will need to greet the customer, understand the nature of the call, and identify the correct 21st team member or department to transfer the call. May be required to sit at the front desk. Front desk duties during business hours may include answering calls, greeting customers and vendors, checking in visitors, and processing parking validations. ESSENTIAL FUNCTIONS: Answering incoming calls and setting the tone for the customer experience by greeting the customer with a friendly and clear voice. Routing incoming calls to the correct team member or department. QUALIFICATIONS: Must have a clear speaking voice and professional phone etiquette. Must have a positive attitude. Must be comfortable multi-tasking while in a fast-paced environment. Accurate, fast typing skills. Highschool diploma required Business Unit - 21st Mortgage 21st Mortgage Privacy Policy

The Patient Service Representative / Precertification Specialist plays a vital role in supporting patient care and clinic operations. This position involves scheduling appointments, managing authorizations, patient check-in, and ensuring smooth communication between patients, providers, and administrative teams. Key Responsibilities Scheduling & Coordination Schedule follow-up visits, chemotherapy, labs, and new patient appointments. Manage multi-patient task lists and oncology future orders. Create encounters and follow up with no-show patients. Scan and upload patient documents into Cerner. Precertification & Billing Support Obtain prior authorizations for chemotherapy, scans, and medications. Ensure chemotherapy orders are printed and authorized at least two days before infusion. Coordinate referrals and notify patients of scheduled tests. Support billing processes including Good Faith Estimates and FMLA paperwork. Patient Interaction & Check-In Greet patients warmly and professionally. Collect copays and verify insurance, contact details, and registration forms. Register patients in Intergy and Cerner with accuracy. Maintain confidentiality and privacy standards. Phone & Message Management Answer calls promptly (within 3 rings). Return patient messages within 24 hours via Powerchart. Assist with triage and direct calls appropriately. New Patient Referrals Complete blue referral forms and schedule appointments within 5-7 days for known cancer diagnoses. Request records from referring providers and coordinate with Nurse Navigators. Create patient profiles in Cerner and Intergy. Professional Expectations Customer Service Exhibit a positive attitude and professional demeanor. Partner with patients and families in care planning. Respect confidentiality and respond to concerns promptly. Communication & Teamwork Maintain clear, concise verbal and written communication. Foster ethical and therapeutic relationships with patients and staff. Collaborate with team members to ensure clinic efficiency. Operational Standards Arrive by 7:45 AM on clinic days. Maintain a clean and organized workspace. Train assistants and floaters on clinic procedures. Ensure= all clinics run smoothly to support excellent patient care. Requirements Essential Skills & Abilities Ability to work in high-stress environments and make quick decisions. Strong problem-solving and customer service skills. Competency in physical assessments and medical documentation. Ability to maintain composure and confidentiality. Professional, compassionate attitude toward patients and colleagues. Qualifications High school diploma or equivalent required. 1-2 years of experience in a hospital or clinical setting preferred. Ability to meet performance expectations within 4-6 months of hire.

Full-time Description Purpose: The primary purpose of the Patient Administrator is to maintain office functions of the Center, which include answering phone calls; verifying insurance and Medicare; obtaining authorizations and scheduling patients; keeping records medical by Federal, State, and County guidelines, as well as by the Company's established policies and procedures. The position creates an atmosphere of warmth, personal interest, positive emphasis, and a calm attitude when visiting with staff, patients, and visitors. Duties: The Patient Administrator will efficiently assist patients in navigating the check-in and check-out processes and address patients' needs related to these functions. Collaborates with the Office Manager in all decision-making regarding special circumstances that may present with patients. Collecting and correctly recording all payment and billing transactions, using established payment methods and insurance billing protocols. Physical, Emotional Demands, and Work Conditions: Work is sedentary and ambulant with occasional physical exertion (lifting 30 or more pounds, walking, standing, etc.) ability to support patient weight in case of emergency or disability requiring assistance. Must be able to see, stoop, sit, stand, bend, reach, and be mobile (whether natural or with accommodation). Quality of hearing (whether natural or with accommodation) must be acceptable. Must be able to communicate both verbally and in writing. Must be able to relate to and work with mentally and physically ill, disabled, emotionally upset, and hostile patients. Must be emotionally stable and exhibit the ability to display coping skills to deal with multiple situations. Risk of exposure to infections, bloodborne pathogens, and other potentially infectious materials or contagious diseases. For this reason, "Universal Precautions" must always be followed. The Patient Administrator should understand, support, and comply with the established workplace violence, ADA, EEOC, and Corporate Compliance program and commit to worker safety, health, and patient safety. Subject to work schedule and shift changes. Supervision/ competency evaluations: Supervision and competency evaluations are provided through facility monitoring activities, direct observation, staff meetings, in-services, management meetings, individual meetings, Employee Improvement processes, reporting, interactions, strategic planning, outcomes, and annual competency review. Competencies: Collects payment for services rendered. Accurately records payments received. Verifies patients' demographics on each visit, including checking ID and insurance eligibility/information. Accurately enters demographic and accounting information. Reconciles end of day reports Answers phone calls professionally and promptly. Schedules all patient follow-up visits. Submits prior authorizations as required for all treatment services. Responds to all requests for medical records and processes by HIPAA and Part 42 CFR confidentiality requirements. Coordinates the delivery of prescriptions as authorized by the treating physician. Accurately compiles medical records, adhering to state and federal regulations and best practice guidelines. Demonstrates competency in Microsoft Word and Excel. Types and enters data with accuracy and attention to detail. Actively proofreads and edits written communication and patient documentation. Maintains accuracy of credit card transactions and entering payments. Effectively directs and organizes daily responsibilities and workflow. Establishes and maintains appropriate boundaries with patients, Multidisciplinary Treatment Team, and colleagues. Always exhibits a professional demeanor Requirements Patient Administrator Requirements: Education: High School Diploma or equivalent Experience: Must have experience working in a medical office environment, preferably in the mental health and substance abuse fields. Competent in using computers, email, printers, scanners, facsimile, and multiline phone systems. Previous experience with electronic health records is preferred. Special Requirements: Knowledge of applicable State Code of Regulations and 42 Code of Federal Regulations (CFR) Part 2. Compliance with accepted professional standards and practices; Ongoing adherence to the NAADAC Code of Ethics and any other applicable Codes of Ethics for their respective profession. Continuing Education & Professional Licensing/Certification Requirements: The employee is expected to participate in appropriate continuing education as requested and required by their immediate supervisor. In addition, the employee is expected to accept personal responsibility for other educational activities to enhance job-related skills and abilities. The employee must attend mandatory educational programs and maintain current professional certifications as delineated above in their state, in good standing. While this job description is intended to reflect the job requirements, management reserves the right to add or remove duties from jobs when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. Furthermore, they do not establish an employment contract and are subject to change at the employer's discretion.

Job Description Tennessee Donor Services (TDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! Tennessee Donor Services is seeking a Preservation Coordinator in Knoxville to save and enhance lives through the surgical removal, preservation, packaging, and distribution of organs. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Assumes primary responsibility for the renal preservation process including pumping and pump transport, in accordance with policies and standards. Performs extensive on-call responsibilities to assist with the activities related to the donor recovery. Coordinates and assists in the surgical recovery, preservation, and packaging of organs and specimens in conjunction with transplant surgeons and/or organ recovery coordinators in accordance with policies and standards. Coordinates and assists with fly outs and fly backs. Coordinates and assists with organ allocation, including kidney and liver placement, distribution, and transportation of organs for transplantation and/or research in accordance with policies and standards. The ideal candidate will have: High school diploma or equivalent. Bachelor's degree in a related field preferred. One to two years OPO or health care experience required, operating room experience preferred. Health-related certification and ISOP Level 1 by completion of the first year. Working knowledge of computers and Microsoft Office applications and basic data entry skills required. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Meal Per Diems when actively on cases **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.

Knoxville Smiles at Malone & Costa Dentistry is seeking a friendly Patient Coordinator/Lead Management Coordinator to join our exceptional team of professionals. We have proudly offered our community 25 years of service, utilizing top-of-the-line technology and modern techniques to ensure optimal patient care. Our ideal candidate has a calm and pleasant demeanor, is detail-oriented, and has strong relationship-building skills, ensuring the ability to build rapport with our patients. If this sounds like you and you meet our qualifications below, submit your application today! Schedule Full-time 8 am - 5 pm Ability to take new patient calls after hours Compensation and Benefits Competitive compensation depending on experience Bonus opportunities based on patient attendance and case acceptance Medical, dental, vision, and life insurance PTO and paid holidays 401(k) options Uniform allowance Paid CE Qualifications Prior dental front office/dental assisting experience is highly preferred, but not required Experience with Invisalign and Implantology is preferred Familiarity with software systems (CRMs) Bilingual in Spanish is a plus Outstanding multi-tasking, marketing, and communication abilities Highly-organized INDHRFO03

Taylor Hearing Centers, part of AudioNova 1617 E. Broadway Ave. Maryville, TN 37804 Current pay: $18.40 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday, 8:30am-5:00pm What We Offer: * Medical, Dental, Vision Coverage * 401K with a Company Match * FREE hearing aids to all employees and discounts for qualified family members * PTO and Holiday Time * No Nights or Weekends! * Legal Shield and Identity Theft Protection * 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! As a Hearing Care Coordinator, you will: * Greet patients with a positive and professional attitude * Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic * Collect patient intake forms and maintain patient files/notes * Schedule/Confirm patient appointments * Complete benefit checks and authorization for each patients' insurance * Provide first level support to patients, answer questions, check patients in/out, and collect and process payments * Process repairs under the direct supervision of a licensed Hearing Care Professional * Prepare bank deposits and submit daily reports to finance * General sales knowledge for accessories and any patient support * Process patient orders, receive all orders and verify pick up, input information into system * Clean and maintain equipment and instruments * Submit equipment and facility requests * General office duties, including cleaning * Manage inventory, order/monitor stock, and submit supply orders as needed * Assist with event planning and logistics for at least 1 community outreach event per month Education: * High School Diploma or equivalent * Associates degree, preferred Industry/Product Knowledge Required: * Prior experience/knowledge with hearing aids is a plus Skills/Abilities: * Professional verbal and written communication * Strong relationship building skills with patients, physicians, clinical staff * Experience with Microsoft Office and Outlook * Knowledge of HIPAA regulations * EMR/EHR experience a plus Work Experience: * 2+ years in a health care environment is preferred * Previous customer service experience is required We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Taylor Hearing Centers, part of AudioNova 1617 E. Broadway Ave. Maryville, TN 37804 Current pay: $18.40 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday, 8:30am-5:00pm What We Offer: Medical, Dental, Vision Coverage 401K with a Company Match FREE hearing aids to all employees and discounts for qualified family members PTO and Holiday Time No Nights or Weekends! Legal Shield and Identity Theft Protection 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! As a Hearing Care Coordinator, you will: Greet patients with a positive and professional attitude Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic Collect patient intake forms and maintain patient files/notes Schedule/Confirm patient appointments Complete benefit checks and authorization for each patients' insurance Provide first level support to patients, answer questions, check patients in/out, and collect and process payments Process repairs under the direct supervision of a licensed Hearing Care Professional Prepare bank deposits and submit daily reports to finance General sales knowledge for accessories and any patient support Process patient orders, receive all orders and verify pick up, input information into system Clean and maintain equipment and instruments Submit equipment and facility requests General office duties, including cleaning Manage inventory, order/monitor stock, and submit supply orders as needed Assist with event planning and logistics for at least 1 community outreach event per month Education: High School Diploma or equivalent Associates degree, preferred Industry/Product Knowledge Required: Prior experience/knowledge with hearing aids is a plus Skills/Abilities: Professional verbal and written communication Strong relationship building skills with patients, physicians, clinical staff Experience with Microsoft Office and Outlook Knowledge of HIPAA regulations EMR/EHR experience a plus Work Experience: 2+ years in a health care environment is preferred Previous customer service experience is required We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC

Reservations: • Take guest and owner reservations and ensure accurate entry of information in the system while using company sales model. • Assist guests on existing reservations. • Respond to and follow up on inquiries. • Communicate over the phone and/or via email to guests. • Answer phone calls in a professional manner. • Following all policies and procedures as outlined in training manual (ex: notating each folio; communication of cancellation policy as directed; application of discounts; etc) Guest Care: • Respond to maintenance calls from guests. • Answer phone calls in a professional manner. • Handle guest and owner issues related to the cabins and their stay. Physically you can anticipate to: • Express or exchange ideas by means of the spoken word via email and verbally • Exert up to 50 pounds of force occasionally, use your arms and legs, and sit most of the time • Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation • Subject to internal and external environmental conditions • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities. #LI-DNI