Desk Operations Specialist
Front desk coordinator job in La Crosse, WI
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights
* Medical: Multiple plan options.
* Dental: Delta Dental or reimbursement account for flexible coverage.
* Vision: Affordable plan with national network.
* Pre-Tax Savings: HSA and FSAs for eligible expenses.
* Retirement: Competitive retirement package to secure your future.
Responsibilities
Facilitates patient visits and supports the health care provider by anticipating and responding to patient needs and requests of the health care team. Allows care providers to focus on patient care by coordinating details of patient visits, which can include: coordinating complex appointment schedules and daily activities of the care providers in a multispecialty medical practice, preparing patients, completing pre-examination record information, managing the flow of patient materials. Obtains or verifies patient demographics, medical insurance information, and properly advises patients of scheduling delays or changes to the appropriate individuals, and serves as a direct contact and resource to the patient. Schedules and reschedules tests/consults requests from various venues of communication. Performs related administrative duties such as processing ABN forms, insurance verification, as well as processes patient appointment communications and related materials. Able to navigate through multiple electronic applications and devices, medical equipment, examples include iPad/tablets, Text Reminder Notifications, and assisting patients in using Kiosks. This role requires flexibility which may include cross-coverage and travel depending on location. Must be willing to adjust work schedules in response to department or clinical needs.
Qualifications
High school diploma or GED and one year of customer service experience required, such as administrative, physician's office, appointment scheduler or retail/service industry. Requires computer skills including Windows-based applications and intranet/internet use with the ability to keyboard and navigate through multiple applications.
Associate's Degree and coursework in a healthcare related field is preferred (e.g., Administrative Clinic Assistant, Medical Office, Medical Assistant, Health Care/Medical Receptionist or comparable). Completion of a Medical Terminology course preferred. Exposure to electronic health record preferred. Ability to work independently, be goal-directed and have strong organizational skills. Effectively multitask without compromising quality. Ability to comprehend and excel in both verbal and written communication, including proper telephone etiquette, face-to-face interactions, and electronic communications. Ability to communicate with individuals and small groups with credibility and confidence. Ability to handle difficult situations, remain calm under stress, manage emotional situations, display empathy and maintain positive communication during a rapidly changing/dynamic environment. Turn problems into opportunities by developing innovative and creative solutions. Demonstrate a friendly, positive attitude, display energy and drive in performing daily responsibilities. Must be flexible as well as easily adapt to a changing work environment which will require ongoing maintenance of job-related skills/activities. Must be willing to adjust work schedules in response to department or clinical needs. Able to manage and prioritize tasks simultaneously while working directly with patients who may exhibit diverse needs. Basic Life Support (BLS) may be required in some areas. Individuals may also need to complete additional coursework upon hire.
* Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM.
During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member, and you will be notified of next steps.
Exemption Status
Nonexempt
Compensation Detail
Education, experience and tenure may be considered along with internal equity when job offers are extended. $20.57 - $28.62/ hour
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
80
Schedule Details
Monday - Friday, 8-hour shifts between the hours of 6:45am and 5pm
Weekend Schedule
No Weekends
International Assignment
No
Site Description
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Recruiter
Keri Pellegrom
Patient Experience Coordinator (La Crosse)
Front desk coordinator job in La Crosse, WI
COMPANY BACKGROUND
TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska.
TVG-Medulla is a rapidly growing organization, realizing 30%+ growth year-over-year, through a combination of both organic and acquisitive growth. As the organization continues to expand and enter new markets, it seeks a strong strategic COO to lead the operations function. Our vision is to inspire and empower people in our communities to heal, live and function better.
Job Description
Where Purpose Meets Growth. Where Passion Fuels Healing.
Are you passionate about helping people live healthier, fuller lives? Whether you're just beginning your career journey or bringing years of experience - we're looking for YOU.
At our clinic, we don't just care for patients - we champion them. As a Patient Experience Coordinator, you'll be a key player in a fast-paced, mission-driven team that transforms lives every single day. This is your chance to make a meaningful impact while building a career you love!
WHO YOU ARE
You're a natural people-person with a heart for service and a hunger for growth. You love learning, crave purpose in your work, and find joy in helping others thrive.
You're perfect for this role if you are:
Energetic, outgoing, and a team player
A clear communicator and compassionate listener
Detail-oriented and organized, even in a busy setting
Calm under pressure, with the ability to multitask
Inspired by wellness, movement, and human connection
Eager to grow into leadership, clinical training, or patient care roles over time
No prior experience? No problem. We'll teach you everything you need to know through our paid onboarding and training program and support you with continuing education.
WHY YOU'LL LOVE WORKING HERE
Full-time position with a flexible 4 or 5-day work week
Starting pay at $17/hour with a path to get you to $18.00 within the first 6 months.
Clinics are open Monday-Thursday and Saturday mornings
Monday-Thursday 7am-11:30am; 2:30pm-8pm; one Friday per month 7am-10am. Some weekends, optional. (Hours may vary by location)
PTO, and holiday pay for select company holidays
Our Benefits package includes health, dental, vision, long-term disability, short-term disability, 401K
Complimentary Chiropractic Care for you and your family
Profit Sharing Incentive Program
Career mapping & growth program - get on the fast track to increasing your skills, your responsibilities, and your income
Ongoing mentorship and leadership development - we invest in YOU!
WHAT YOU'LL DO
Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out.
Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed!
Coach and guide patients through exercises and care plans, helping them feel confident and empowered.
Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events.
Collaborate with a high-energy team to create a positive, healing environment every day.
YOUR FUTURE STARTS HERE. We're on a mission to build a network of exceptional teams who elevate treatment standards, empower people to reach their mobility goals, and make chiropractic care a cornerstone of community wellness. Our vision? To inspire and empower people to heal naturally, live vibrantly, and function at their highest potential.
Whether you're starting your career or ready for your next step, this is more than a job - it's your opportunity to inspire wellness, uplift your community, and grow a career you're proud of.
Apply NOW to become a Patient Experience Coordinator and help patients feel seen, heard, and healed - one visit at a time!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Disclaimer
All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.
Desk Operations Specialist
Front desk coordinator job in La Crosse, WI
Facilitates patient visits and supports the health care provider by anticipating and responding to patient needs and requests of the health care team. Allows care providers to focus on patient care by coordinating details of patient visits, which can include: coordinating complex appointment schedules and daily activities of the care providers in a multispecialty medical practice, preparing patients, completing pre-examination record information, managing the flow of patient materials. Obtains or verifies patient demographics, medical insurance information, and properly advises patients of scheduling delays or changes to the appropriate individuals, and serves as a direct contact and resource to the patient. Schedules and reschedules tests/consults requests from various venues of communication. Performs related administrative duties such as processing ABN forms, insurance verification, as well as processes patient appointment communications and related materials. Able to navigate through multiple electronic applications and devices, medical equipment, examples include iPad/tablets, Text Reminder Notifications, and assisting patients in using Kiosks. This role requires flexibility which may include cross-coverage and travel depending on location. Must be willing to adjust work schedules in response to department or clinical needs.
High school diploma or GED and one year of customer service experience required, such as administrative, physician's office, appointment scheduler or retail/service industry. Requires computer skills including Windows-based applications and intranet/internet use with the ability to keyboard and navigate through multiple applications.
Associate's Degree and coursework in a healthcare related field is preferred (e.g., Administrative Clinic Assistant, Medical Office, Medical Assistant, Health Care/Medical Receptionist or comparable). Completion of a Medical Terminology course preferred. Exposure to electronic health record preferred. Ability to work independently, be goal-directed and have strong organizational skills. Effectively multitask without compromising quality. Ability to comprehend and excel in both verbal and written communication, including proper telephone etiquette, face-to-face interactions, and electronic communications. Ability to communicate with individuals and small groups with credibility and confidence. Ability to handle difficult situations, remain calm under stress, manage emotional situations, display empathy and maintain positive communication during a rapidly changing/dynamic environment. Turn problems into opportunities by developing innovative and creative solutions. Demonstrate a friendly, positive attitude, display energy and drive in performing daily responsibilities. Must be flexible as well as easily adapt to a changing work environment which will require ongoing maintenance of job-related skills/activities. Must be willing to adjust work schedules in response to department or clinical needs. Able to manage and prioritize tasks simultaneously while working directly with patients who may exhibit diverse needs. Basic Life Support (BLS) may be required in some areas. Individuals may also need to complete additional coursework upon hire.
*Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM.
During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member, and you will be notified of next steps.
Auto-ApplyFront Desk Agent/Guest Service Representative | Part Time | Hampton Inn | Onalaska, WI
Front desk coordinator job in Onalaska, WI
Guest Service Representative--Hampton Inn Onalaska
OCI Hospitality Management
Job Details
Schedule: 6am-2pm, 2pm-10 p.m. along with weekends
Job Type: Part-time
Pay Range: $14-$16/hour, based on experience
Benefits
Travel Discount
Flexible Schedules
Job Overview/Summary
About the Role:
Guest Service Representatives are our Directors of First Impressions. From how you answer the phone to how you greet the guest when they arrive, you set the tone for the entirety of the guest's stay. Guest Service Representatives become the go-to person for our guests--asking directions to their room, where to go for dinner, what attractions to visit, directions to the closest car wash, and how about some extra towels and a late checkout? Guest Service Representatives often have multiple tasks at hand between answering phones, checking guests in/out, fulfilling guest requests, communicating with our Maintenance and Housekeeping team members, ensuring that billing and payments are correct, actively ensuring safety and security measures are being met, etc.. Guest Service Representatives must confidently and compassionately respond to guest service issues, taking ownership for the situation and ensuring that our guests are taken care of using the tools and training we support you with.
About You:
A positive disposition and working well as part of a team is fundamental. Must be able to work flexible hours, including weekends, along with a commitment to dependability. You must be adapt at juggling multiple tasks while retaining your composure and remaining approachable. A genuine spark for making connections with your team members and our guests is paramount. An authentic interest in improving the overall experience for your teammates and guests, through your dedication, proactive communication, innovation, and collaboration is essential.
What You Gain:
You'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. We believe our greatest and most valuable asset is our people! We provide a rewarding, fun and flexible work environment, exciting perks, and an atmosphere designed to encourage and promote career growth within the company.
About Us:
Our hotel is proudly operated by OCI Hospitality.
The purpose of OCI Hospitality is to Enrich the Lives of Others Through Hospitality. We believe all team members are at their best when they are friendly, flexible, hardworking, and helpful. In our hotels, every position plays an important role in enriching the lives of our team members, our guests, our owners and investors, and the communities we reside in.
Receptionist
Front desk coordinator job in Onalaska, WI
Description We are looking for a dedicated Receptionist to join our team on a contract basis in Onalaska, Wisconsin. This part-time role offers flexibility and the opportunity to contribute to a detail-oriented and welcoming office environment. If you excel in administrative tasks, customer service, and enjoy supporting a collaborative team, we encourage you to apply.
Responsibilities:
- Greet visitors and clients, ensuring a detail-oriented and friendly first impression.
- Manage incoming calls on a multi-line phone system and direct them appropriately.
- Process financial transactions, including depositing checks accurately and securely.
- Assist with planning and coordinating office events to enhance company culture.
- Support daily administrative functions to maintain a smooth office workflow.
- Utilize general computer skills to complete various tasks efficiently.
- Contribute to marketing efforts, if applicable, by assisting with promotional activities.
- Ensure the office maintains a clean, organized, and business-casual environment.
- Provide hospitality support as needed to enhance client and team experiences. Requirements
- Proven experience in receptionist or administrative roles.
- Familiarity with managing multi-line phone systems and inbound calls.
- Basic knowledge of financial processes, such as handling checks.
- Strong organizational skills and attention to detail.
- Ability to work independently and adapt to changing priorities.
- Proficiency in general computer applications and office software.
- Background in marketing or hospitality is preferred but not required.
- Excellent communication skills and a customer-service mindset.
If you are interested in this part-time opportunity, give us a call today at 920-666-6382!
TalentMatch
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
Patient Coordinator
Front desk coordinator job in Webster, WI
Job Description
A team that is aligned and patient-focused creates a great environment for patients, and for you as a member of the team. This is what we strive to be and who we want to join us in providing the best care possible for patients to help our communities be healthier, feel better, and smile with confidence.
Our team is seeking a Patient Coordinator that shares our passion for patient care and education, as well as creating a welcoming environment. This role will support both our Webster and Grantsburg offices.
Responsibilities
Greet patients and their families making them feel welcome in the practice
Gather patient information, create their files, and verify insurance eligibility
Maintain a productive schedule for the day and schedule future appointments
Confirm patient appointments and update the schedule as needed
Answer patient questions about insurance and financial arrangements
Collect and post payments from patients and insurance companies
Balance nightly deposits and complete credit card processing
Qualifications
High school diploma required, a degree or additional education in a business or healthcare discipline preferred
Minimum of two (2) years' experience in a dental, medical, healthcare, or customer service environment
Knowledge of dental insurance and explanation of benefits preferred
Excellent communication skills with both the team and patients
Proficient with Microsoft Office products and working with dental software, Dentrix experience strongly preferred
Benefits
As a valued team member, you'll enjoy a rewarding career with growth opportunities and a comprehensive benefits package. Benefits for full-time Patient Coordinators include:
Medical, Dental, and Vision Insurance
Life Insurance, Short-Term and Long-Term Disability Insurance
Flexible Spending Accounts
Wellness Program
Paid Time Off and Paid Holidays
Quarterly Bonus Opportunities
Employee Referral Program Bonuses
401k
Career Growth Opportunities
An equal opportunity employer and an advocate for diversity and inclusion
#IH
Hourly rate$18-$24 USD
We take great pride in helping our communities be healthier, feel better, and smile with confidence. Daily, we are driven by our vision to provide an elite patient experience tailored to their needs to receive the best care possible.
Not only do our team members find it rewarding to help patients be healthier, but they also enjoy being part of an organization that supports their growth. Our commitment to professional development and promoting internally when appropriate allows for tremendous career opportunities.
Referral Coordinator
Front desk coordinator job in La Crosse, WI
Job Description
Referral Coordinator
Essential Healthcare Solutions is seeking Referral Coordinators in a medical clinic that facilitates the process of sending patients to specialists or for diagnostic services by managing communication, insurance approvals, scheduling, and patient education to ensure continuity of care and a seamless patient experience. They act as a key link between patients, primary care providers, and external healthcare services, handling the administrative and logistical aspects of a referral.
Duties and Responsibilities
Process and track patient referrals from the point they are ordered to the completion of the appointment, ensuring all required steps are followed.
Contact insurance companies to verify benefits, obtain prior authorization for services, and present necessary medical information to justify the referral when needed
Serve as a point of contact for patients, providing information about their referral, answering questions, addressing concerns, and reminding them of appointments.
Collect and send complete patient information, including clinical history, diagnosis, and demographics, to specialists and diagnostic facilities.
Maintain accurate and up-to-date records of all referral-related activities within the patient's medical chart or the clinic's administrative system.
Schedule appointments with specialist providers and coordinate transitions of care between different healthcare settings, ensuring a smooth process.
Facilitate communication between primary care providers, specialists, and other healthcare settings to ensure seamless collaboration and continuity of care.
Proactively identify and resolve issues that arise during the referral process, ensuring the referral is completed successfully. Ensure the facility adheres to all relevant healthcare laws, regulations, and ethical standards, such as HIPAA.
Act as a liaison between staff, patients, families, and administration, ensuring clear communication and effective collaboration.
Responsible for ensuring the integrity and security of all privacy laws
Responds to a variety of inquiries of varying complexity by using knowledge and an understanding of established policies, procedures, and practices for safeguarding information (HIPAA, PHI, PII), including maintaining confidentiality of all company proprietary information.
Proactively multi-tasks on a variety of assignments; provides thorough work while maintaining a sense of urgency based on program needs.
Maintains professionalism, ethical standards, discretion, candor, privacy, and confidentiality of all company proprietary information, meetings, communication, and documents, including implementation of policies and procedures consistent with those of the organization.
Records and maintains patient information in accordance with standard protocols and the Privacy Act.
Thoroughly exercise skill in initiative, judgment, problem-solving, and decision-making daily.
safely performs duties and follows the corporate safety policy.
Performs other duties as assigned in accordance with contract requirements.
Qualifications
High school diploma or GED is the minimum requirement.
Relevant certifications, such as a Medical Administrative Assistant (CMAA) credential.
Previous experience working in a medical or administrative setting, such as a medical receptionist or administrative assistant years' experience in a Director-level position.
CPR/First Aid certification.
Proficiency with computers and common office equipment, as well as with MS Office products required.
Must be able to perform duties in a stressful and high-paced environment without physical limitations.
Ability to adapt to sudden changes and flexibility in work requirements to include potential shift changes based on operational needs and/or command priorities.
Proficiency in Microsoft Office Suite and healthcare management systems (EHR, scheduling, inventory).
Ability to obtain and maintain necessary clearances and credentials required for access to detention facilities.
Must be a US citizen or permanent resident, resided in the US for 3 years in the past 5 years.
Must be at least 21 years of age.
Must be able to multitask, be detail-oriented, be organized, and have excellent verbal and communication skills.
Preferred Qualifications
Bilingual (English/Spanish or other relevant languages) preferred.
Experience preferably in correctional, detention, military, or government-contracted healthcare environments.
Knowledge of federal and state healthcare regulations, detention facility healthcare standards, and government contracting compliance.
Strong background in compliance, audits, and inspections (e.g., NCCHC, ACA, Joint Commission).
Has undergone a federal investigation at the level of Tier 2 or higher; has been granted
Favorable suitability/eligibility and has not had a break in service for more than 24 months.
DHS or ICE detention center experience.
Physical Requirements and Work Conditions
Work is normally performed in a typical interior/office work environment.
Work involves sitting and standing for prolonged periods of time.
Ability to ascend/descend stairs.
Visual acuity required to complete paperwork and computer work.
Work is performed in a secure detention facility.
May require evening, weekend, or on-call hours.
Exposure to emotionally challenging situations.
Work Hours: Shifts (7 am - 4 pm; 4 pm - 12 am; 12 am - 7 am)
Salary: $20/hr.
Essential HealthCare Solutions is an Equal Opportunity Employer -
We are an equal employment and affirmative action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need reasonable accommodation for any part of the employment process, please contact Human Resources and let us know the nature of your request and your contact information.
Accommodation requests will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to by Human Resources.
Patient Experience Coordinator (La Crosse)
Front desk coordinator job in La Crosse, WI
COMPANY BACKGROUND TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska.
TVG-Medulla is a rapidly growing organization, realizing 30%+ growth year-over-year, through a combination of both organic and acquisitive growth. As the organization continues to expand and enter new markets, it seeks a strong strategic COO to lead the operations function. Our vision is to inspire and empower people in our communities to heal, live and function better.
Job Description
Where Purpose Meets Growth. Where Passion Fuels Healing.
Are you passionate about helping people live healthier, fuller lives? Whether you're just beginning your career journey or bringing years of experience -
we're looking for YOU.
At our clinic, we don't just care for patients - we champion them
.
As a
Patient Experience Coordinator
, you'll be a key player in a fast-paced, mission-driven team that transforms lives every single day. This is your chance to make a meaningful impact while building a career you love!
WHO YOU ARE
You're a natural people-person with a heart for service and a hunger for growth. You love learning, crave purpose in your work, and find joy in helping others thrive.
You're perfect for this role if you are:
Energetic, outgoing, and a team player
A clear communicator and compassionate listener
Detail-oriented and organized, even in a busy setting
Calm under pressure, with the ability to multitask
Inspired by wellness, movement, and human connection
Eager to grow into leadership, clinical training, or patient care roles over time
No prior experience? No problem. We'll teach you everything you need to know through our paid onboarding and training program and support you with continuing education.
WHY YOU'LL LOVE WORKING HERE
Full-time position with a flexible 4 or 5-day work week
Starting pay at $17/hour with a path to get you to $18.00 within the first 6 months.
Clinics are open Monday-Thursday and Saturday mornings
Monday-Thursday 7am-11:30am; 2:30pm-8pm; one Friday per month 7am-10am. Some weekends, optional. (Hours may vary by location)
PTO, and holiday pay for select company holidays
Our Benefits package includes health, dental, vision, long-term disability, short-term disability, 401K
Complimentary Chiropractic Care for you and your family
Profit Sharing Incentive Program
Career mapping & growth program - get on the fast track to increasing your skills, your responsibilities, and your income
Ongoing mentorship and leadership development - we invest in YOU!
WHAT YOU'LL DO
Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out.
Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed!
Coach and guide patients through exercises and care plans, helping them feel confident and empowered.
Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events.
Collaborate with a high-energy team to create a positive, healing environment every day.
YOUR FUTURE STARTS HERE.
We're on a mission to build a network of exceptional teams who elevate treatment standards, empower people to reach their mobility goals, and make chiropractic care a cornerstone of community wellness. Our vision? To inspire and empower people to heal naturally, live vibrantly, and function at their highest potential.
Whether you're starting your career or ready for your next step, this is more than a job - it's your opportunity to inspire wellness, uplift your community, and grow a career you're proud of.
Apply
NOW
to become a
Patient Experience Coordinator
and help patients feel seen, heard, and healed - one visit at a time!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Disclaimer
All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.
Patient Service Representative
Front desk coordinator job in Onalaska, WI
Valley Dental Center is looking for a Patient Service Representative in Onalaska, Wisconsin, to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.
Position Overview:
This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient's treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.
What we offer:
Pay: min$22-max$24 per hour
Full time: Monday-Thursday 7:30am-5pm Friday 7am-1pm
Health, dental, and vision insurance (individual and family coverage)
Life insurance and disability benefits
401(k) plan
Team-oriented work environment with access to modern dental technology
How to Apply:
If you are a dedicated Patient Service Representatives looking to advance your career in a modern, patient-centered practice, we invite you to apply by submitting your CV.
Be part of our journey to shape the future of dentistry. Apply today to join our mission-driven team!
Responsibilities
Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
Respond to patient questions and or concerns according to Policies
Answering Telephones
Scheduling Appointments
Maintaining Appointment Book
Confirming Appointments
Follow up on no shows/cancellation of Appointments
Register Patients on sign in sheet
Post charges and payments to patient accounts
Checking voicemail on a daily basis
Maintain a clean and friendly waiting area for patients
Qualifications
1 year experience working in a dental, medical, or other health-care office
Knowledge of insurance plans
Experience answering telephone
Must have exceptional customer service skills
Legal Disclaimer:
We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.
The Company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.
Auto-ApplyHealth Unit Coordinator
Front desk coordinator job in Winona, MN
Lake Winona Manor .60 FTE, 48 hours Bi-weekly 12 Hour shifts, primary 7am-7pm, 8am-4:30pm on assigned Saturdays Weekends: Every 4th Holidays: Occasionally
The Health Unit Coordinator (HUC) is responsible for processing provider orders, scheduling appointments, maintaining resident records, providing general clerical duties for Lake Winona Manor, and assisting professional nursing personnel in the coordination care. Interacts frequently with providers, vendors and support staff to ensure seamless resident care. The Health unit coordinator is integral in setting up and keeping maintenance of electronic medical records.
Essential Duties & Responsibilities:
Accurately and efficiently processes provider orders and entry into the electronic medical record. Communicates high-priority orders and/or situations to the licensed nurses in a timely manner.
Supports and facilitates the scheduling, forms, and clinical notes with Physicians and associate-level providers on a continuous manner.
Interacts frequently with providers and the interdisciplinary team to ensure accuracy of resident orders and information.
Coordinates appointments, transportation and transfer of necessary health records with other departments and/or facilities.
Acts as a first contact for residents, families, and visitors on the unit. Displays professional and courteous treatment during all interactions.
Coordinates resident/visitor flow into the unit assuring resident privacy and confidentiality.
Maintains an orderly environment in the nursing station using lean principles and supplies the desk areas with the necessary supplies.
Is constantly vigilant to the safety needs of the resident, taking precautions as warranted and communicating concerns to the Licensed Nurse in a timely manner.
Participates in and supports continuous improvement initiatives.
Assists with unit needs as directed by nursing personnel.
Supports the Physicians and associate-level providers continuously.
Demonstrates safe and effective resident care support.
Completes all mandatory training as required by Winona Health.
Verbalizes role in various public address codes.
Demonstrates exceptional communication skills in both clinical processes and daily unit interactions.
Skills and Experience:
Required:
Completion of Medical Secretary or HUC or LPN program
Preferred:
Experience as Medical Secretary or HUC
Microsoft Word, Excel, Outlook and Electronic Medical Records
Physical Demands:
Light Work
Work activities that require lifting up to 20lb rarely, 15# occasionally, and 10# frequently. Push/pull
20# of frequent basis and 40# on rare basis. Light work generally exceeds the physical demand requirements for those for sedentary work. The work activities may include working in bending or stooping positions on an occasional basis and/or rarely squatting or kneeling
Physical Requirements:
May lift and carry supplies that weigh between 10-15lb and max of 20lb
May push/pull carts on frequent basis with force of 20lb (included are laundry carts, office supply carts (Rubbermaid carts=12-15lb), vacuum cleaner, meal carts)
May occasionally push/pull patients/residents in wheelchair for short distance of less than 25 feet.
May assume reaching ranges frequently between vertical heights of 20-36” in either sitting or standing position to complete work activities. Reaching to retrieve items from storage may require occasional reaching at vertical heights of 18-20” and 40-72”.
May assume frequent reaching to the front and side and occasional reaching above shoulder height while working in either sitting or standing positions.
May require light to moderate grip or pinch force to complete work activities.
Work Environment:
This is a fast-paced environment with multi-tasking, prioritizing and frequent interruptions. Continuous interpersonal communication is required with staff, volunteers and the general public.
Required Work Schedule:
Generally 12 hour shifts from 7am-7pm on weekdays. Rotation of every 4th Saturday 8-4:30pm. Hours may vary according to the staffing needs of the department. May be required to work some weekday holidays. No major holidays.
Internal Applicant Policy:
It is the policy of Winona Health to work with employees in an equitable fashion regarding promotions, transfers and position reclassifications.
Any employee wishing to apply for another available position at Winona Health must submit an application for consideration through the internal application portal. Employees requesting to change positions should have successfully completed at least six (6) months in their current position. Employees currently in the formal disciplinary process may be required to meet with the Director of Human Resources to determine eligibility to request transfer. The employee's past performance, experience, training and qualifications will be considered in transfer/hiring decisions. Consideration for transfer or promotion is not a guarantee of transfer or promotion. Employees may be given a chance to interview for a position when they meet the minimum position qualifications.
Disclaimer:
Winona Health is an equal opportunity employer. Winona Health does not refuse to hire, discharge, or discriminate against a person with respect to tenure, compensation, terms, upgrading, conditions, facilities, or privileges of employment because of race, color, creed, religion, sex, age, national origin, marital status, genetic information, status with regard to public assistance, membership in a local discrimination commission, sexual orientation, disability, veteran status, or any other prohibited basis of discrimination under applicable local, state, or federal law. Winona Health does not tolerate retaliation against any employee, patient/resident, physician, or other individuals pursuing concerns regarding Civil Rights issues. Winona Health adheres to ALL pertinent governmental policies and legislation including the Civil Rights Act of 1964, Title VII, as amended, and the Minnesota Human Rights Act.
Front Desk Representative
Front desk coordinator job in La Crosse, WI
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit *********************
The ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.
Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.
Position Summary
The role of Front Office Representative requires an individual the ability to provide superior guest service in a fast-paced, hotel environment, ensuring 100% guest satisfaction.
If you are outgoing, organized, and interested in building a robust and versatile skillset, then we want to meet you!
SHIFT:
* Part-Time | 20-29 Hours per Week | Days & Hours Varies
WHAT WE OFFER:
Our quirky group offers a break from the repetition, with no two days that are ever the same. We a pleased to offer:
1st Day
* Employee Hotel Discount Rate
* Friends and Family Hotel Discount Rate
* Free Daily Meal
1st of the month following 30 days of service:
* 401(k) Retirement Plan
90 Days:
* Paid Vacation and Sick Time
* 8 Paid Holidays
* Paid Bereavement
1 Year:
* Paid Floating Holidays
RESPONSIBILITIES:
As a guest services representative, you will be the face of the Radisson La Crosse. You will be responsible for, but not limited to:
* Incoming and outgoing guests, phone calls, reservations and other day-to-day functions of the hotel
* Ensuring timely and impeccable prioritization and organization of your workspace and general lobby spaces
* Presenting a positive attitude and polished appearance to guest and team members
* Communicating effectively with all guests, staff and vendors
* Driving 10 person passenger shuttle to/from airport
REQUIREMENTS:
* Must be comfortable multitasking phone, computer and guest inquiries
* Must hold valid drivers license and pass a MVR background check and drug screen
* Ability to provide exceptional customer service and a Yes I Can! attitude
* Opera experience preferred
* Ability to work flexible schedule, including morning, afternoons, nights and weekends
PHYSICAL DEMANDS:
* Ability to lift up to 25 pounds on a regular basis, and up to 75 pounds occasionally
* Ability to stand for extended periods of time, constantly
* Ability to stand for extended periods of time
Ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.
Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant's race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by law.
In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States. All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.
Auto-ApplyPatient Care Coordinator
Front desk coordinator job in Viroqua, WI
Requirements
Education and Experience
Preferred:
Proficient in dental practice management software
Fluent in dental terminology
Required:
Experience in learning and working with multiple software systems
Expert knowledge of general administrative practices.
Caring at the core, trustworthy, and dedicated to your profession
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Rivertown is an equal opportunity employer and values diversity at every level of our organization. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected characteristic. All employment decisions are made based on qualifications, merit, and business needs.
Salary Description $18-$24
Patient Experience Coordinator (La Crosse)
Front desk coordinator job in La Crosse, WI
COMPANY BACKGROUND TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska.
TVG-Medulla is a rapidly growing organization, realizing 30%+ growth year-over-year, through a combination of both organic and acquisitive growth. As the organization continues to expand and enter new markets, it seeks a strong strategic COO to lead the operations function. Our vision is to inspire and empower people in our communities to heal, live and function better.
Job Description
Where Purpose Meets Growth. Where Passion Fuels Healing.
Are you passionate about helping people live healthier, fuller lives? Whether you're just beginning your career journey or bringing years of experience - we're looking for YOU.
At our clinic, we don't just care for patients - we champion them. As a Patient Experience Coordinator, you'll be a key player in a fast-paced, mission-driven team that transforms lives every single day. This is your chance to make a meaningful impact while building a career you love!
WHO YOU ARE
You're a natural people-person with a heart for service and a hunger for growth. You love learning, crave purpose in your work, and find joy in helping others thrive.
You're perfect for this role if you are:
* Energetic, outgoing, and a team player
* A clear communicator and compassionate listener
* Detail-oriented and organized, even in a busy setting
* Calm under pressure, with the ability to multitask
* Inspired by wellness, movement, and human connection
* Eager to grow into leadership, clinical training, or patient care roles over time
No prior experience? No problem. We'll teach you everything you need to know through our paid onboarding and training program and support you with continuing education.
WHY YOU'LL LOVE WORKING HERE
* Full-time position with a flexible 4 or 5-day work week
* Starting pay at $17/hour with a path to get you to $18.00 within the first 6 months.
* Clinics are open Monday-Thursday and Saturday mornings
* Monday-Thursday 7am-11:30am; 2:30pm-8pm; one Friday per month 7am-10am. Some weekends, optional. (Hours may vary by location)
* PTO, and holiday pay for select company holidays
* Our Benefits package includes health, dental, vision, long-term disability, short-term disability, 401K
* Complimentary Chiropractic Care for you and your family
* Profit Sharing Incentive Program
* Career mapping & growth program - get on the fast track to increasing your skills, your responsibilities, and your income
* Ongoing mentorship and leadership development - we invest in YOU!
WHAT YOU'LL DO
* Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out.
* Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed!
* Coach and guide patients through exercises and care plans, helping them feel confident and empowered.
* Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events.
* Collaborate with a high-energy team to create a positive, healing environment every day.
YOUR FUTURE STARTS HERE. We're on a mission to build a network of exceptional teams who elevate treatment standards, empower people to reach their mobility goals, and make chiropractic care a cornerstone of community wellness. Our vision? To inspire and empower people to heal naturally, live vibrantly, and function at their highest potential.
Whether you're starting your career or ready for your next step, this is more than a job - it's your opportunity to inspire wellness, uplift your community, and grow a career you're proud of.
Apply NOW to become a Patient Experience Coordinator and help patients feel seen, heard, and healed - one visit at a time!
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.
Disclaimer
All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.
Scheduling Specialist (Urology, Full-time)
Front desk coordinator job in La Crosse, WI
Love + medicine is who we are, it's what we do, it's why people want to work here. If you're looking for a job to love, apply today. Scheduled Weekly Hours: 40 Gundersen Health System is looking for an enthusiastic and detail-oriented individual to join our team as a Scheduling Specialist! You'll play a crucial role in ensuring efficient scheduling of appointments for our patients. If you're passionate about providing exceptional patient care and thrive in a fast-paced environment, we invite you to apply for this exciting opportunity!
What's Available:
* Full-time - 1.0 FTE (40 hours a week)
* Monday - Friday between 7:30am - 4:30 pm (8-hour shifts)
* Department: Urology
* Hybrid eligible after training
* Location: La Crosse, WI
What You Will Get:
* Starting pay of $17.54/hour + more for experience!
* Support to grow in your career with access to our Career Development Center and Tuition Investment Program
* Top-rated retirement plan and healthcare benefits
* Departmental leadership that supports you as you do your best work.
What You Need:
* High school diploma or equivalent
* Excellent communication skills and attention to details
* Scheduling/coordinating background and medical terminology is a bonus!
Emplify Health is comprised of two of the Midwest's most respected healthcare systems, Bellin Health and Gundersen Health System. Once neighbors, we are now partners, united in our mission to provide exceptional care to our communities. As a not-for-profit, patient-centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan's Upper Peninsula. With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities.
If you need assistance with any portion of the application or have questions about the position, please contact ********************************** or call ************.
We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future.
Equal Opportunity Employer
Auto-ApplyPatient Service Representative- Clinic
Front desk coordinator job in Viroqua, WI
Full time position is available for a Patient Service Representative to work primarily at our Hirsch Medical Clinic location Viroqua, WI and other clinic locations as needed. The Patient Service Representative duties include greeting and scheduling patients, collecting required information to accurately process patient registration, multi-line telephone reception, co-pay collection, customer service and general clerical duties.
The hours for the Patient Service Representative are weekday shifts (ranging from 7am - 5:30 pm) with rotating Saturday hours. Saturday rotation will occur approximately every 6th Saturday, from 7:45am- 12:15pm.
The Patient Service Representative candidate must have the ability to demonstrate excellent communication and organizational skills with accuracy and attention to detail. Ability to multi-task and provide service with a sense of compassion a must. Experience as a receptionist in a medical setting with proficient data entry and computer skills strongly preferred. Experience with Epic a plus.
Working as a Patient Service Representative in the Hirsch Clinic you will enjoy being part of a team that cares for patients while being supported to learn and grow confidently. VMH supports the Patient Service Representative with a work life balance that shows appreciation for their efforts in our rural community.
The Patient Service Representative is offered an enhanced benefit package including medical, dental, vision, life, short-term disability, Paid Time Off and a 401k savings plan! Apply on-line today at ************
Human Resources
Vernon Memorial Healthcare
507 South Main Street
Viroqua, WI 54665
**************
**********************
***********
Join Our Team at Vernon Health - Healthcare Careers in Viroqua, WI
Vernon Health, a Critical Access Hospital with Rural Health Clinics in Viroqua, WI, is seeking passionate healthcare professionals who share our mission to provide high-quality, compassionate care and our vision of a healthier community for all. We offer rewarding hospital jobs and healthcare careers where your skills and talent are valued. Join a supportive team that prioritizes teamwork, collaboration, and kindness in every patient interaction.
As an independent, non-profit hospital, Vernon Health has been serving the Viroqua community since 1951. Our campus includes a modern medical office building, family practice clinics, retail pharmacies, and a dedicated Orthopedic and General Surgery center, offering a variety of career opportunities in healthcare.
Located near the Mississippi River, La Crosse, and Madison, WI, Viroqua is a vibrant community with abundant outdoor recreation and excellent public and private schools. Learn more at **************************
Explore careers at Vernon Health and join us in making a difference in our community today!
Equal Opportunity Employer
Easy ApplyOffice and Patient Coordinator OPC
Front desk coordinator job in Waukon, IA
Job DescriptionDescription:
Office and Patient Coordinator
Salary: up to $ 22/ hr
Who we are:
Senior Life Solutions, a division of Psychiatric Medical Care, is one of the country's largest Behavioral Health Management companies. Why work with PMC? Because PMC works for you. At PMC, we strive to maintain a culture of kindness and accountability. We embrace diversity, and inclusion, and provide team member support. We encourage everyone at PMC to have a healthy work-life balance and bring their authentic selves to work every day.
Work-Life Balance:
Monday-Friday
No Weekends
No On-Call
7 Paid Holidays Off Per Year
Competitive Benefits:
Practically Free Vision & Dental
Practically Free Medical Starting As Low As $70/Month
Matching 401k
Furthering Education Assistance
Unmatched Clinical Support:
The PMC Clinical Team is ready to support you every step of the way.
We have online resources at your fingertips 24/7, including a group curriculum toolkit.
We connect you with our top therapists/social workers for peer-to-peer training and support.
As an Office and Patient Coordinator, your daily focus will be on the 3Cs; Care, Community and Compliance.
Care: Work with a small, interdisciplinary team including a psychiatric physician, RN Program Director, and a social worker to provide high-quality care to our Older Adult patients as ordered by a doctor.
Community: Work with program team to create a culture of kindness and accountability; striving for exceptional care, compliance, and community goals.
Compliance: Work with the program team to ensure the program operates within all regulations, including clinical, billing, and operational compliance.
Skills best suited for an Office & Patient Coordinator (OPC)
Administrative skills
Organizational skills
Interpersonal skills
Time management skills
Team player; able to work within a small interdisciplinary team
Requirements:
CNA, LPN, MA
preferred
Ability to operate a motor vehicle, patient transport required
Medical office experience
preferred
Passion for working with Older Adults
preferred
Front desk/administrative
preferred
Desk Operations Specialist
Front desk coordinator job in La Crosse, WI
**Why Mayo Clinic** Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (************************************** - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
**Benefits Highlights**
+ Medical: Multiple plan options.
+ Dental: Delta Dental or reimbursement account for flexible coverage.
+ Vision: Affordable plan with national network.
+ Pre-Tax Savings: HSA and FSAs for eligible expenses.
+ Retirement: Competitive retirement package to secure your future.
**Responsibilities**
Facilitates patient visits and supports the health care provider by anticipating and responding to patient needs and requests of the health care team. Allows care providers to focus on patient care by coordinating details of patient visits, which can include: coordinating complex appointment schedules and daily activities of the care providers in a multispecialty medical practice, preparing patients, completing pre-examination record information, managing the flow of patient materials. Obtains or verifies patient demographics, medical insurance information, and properly advises patients of scheduling delays or changes to the appropriate individuals, and serves as a direct contact and resource to the patient. Schedules and reschedules tests/consults requests from various venues of communication. Performs related administrative duties such as processing ABN forms, insurance verification, as well as processes patient appointment communications and related materials. Able to navigate through multiple electronic applications and devices, medical equipment, examples include iPad/tablets, Text Reminder Notifications, and assisting patients in using Kiosks. This role requires flexibility which may include cross-coverage and travel depending on location. Must be willing to adjust work schedules in response to department or clinical needs.
**Qualifications**
High school diploma or GED and one year of customer service experience required, such as administrative, physician's office, appointment scheduler or retail/service industry. Requires computer skills including Windows-based applications and intranet/internet use with the ability to keyboard and navigate through multiple applications.
Associate's Degree and coursework in a healthcare related field is preferred (e.g., Administrative Clinic Assistant, Medical Office, Medical Assistant, Health Care/Medical Receptionist or comparable). Completion of a Medical Terminology course preferred. Exposure to electronic health record preferred. Ability to work independently, be goal-directed and have strong organizational skills. Effectively multitask without compromising quality. Ability to comprehend and excel in both verbal and written communication, including proper telephone etiquette, face-to-face interactions, and electronic communications. Ability to communicate with individuals and small groups with credibility and confidence. Ability to handle difficult situations, remain calm under stress, manage emotional situations, display empathy and maintain positive communication during a rapidly changing/dynamic environment. Turn problems into opportunities by developing innovative and creative solutions. Demonstrate a friendly, positive attitude, display energy and drive in performing daily responsibilities. Must be flexible as well as easily adapt to a changing work environment which will require ongoing maintenance of job-related skills/activities. Must be willing to adjust work schedules in response to department or clinical needs. Able to manage and prioritize tasks simultaneously while working directly with patients who may exhibit diverse needs. Basic Life Support (BLS) may be required in some areas. Individuals may also need to complete additional coursework upon hire.
*Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM.
During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member, and you will be notified of next steps.
**Exemption Status**
Nonexempt
**Compensation Detail**
Education, experience and tenure may be considered along with internal equity when job offers are extended. $20.57 - $28.62/ hour
**Benefits Eligible**
Yes
**Schedule**
Full Time
**Hours/Pay Period**
80
**Schedule Details**
Monday - Friday, 8-hour shifts between the hours of 6:45am and 5pm
**Weekend Schedule**
No Weekends
**International Assignment**
No
**Site Description**
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (*****************************************
**Equal Opportunity**
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (**************************** . Mayo Clinic participates in E-Verify (******************************************************************************************** and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
**Recruiter**
Keri Pellegrom
**Equal opportunity**
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
Health Unit Coordinator - Med-Surg-Peds
Front desk coordinator job in Winona, MN
Health Unit Coordinator Med/Surg/Peds 0.75 - 0.90 FTE, 60 - 72 Hours a Pay Period Days, Hours between 7 am - 7 pm Weekends: Every Third Weekend Holidays: Every Third Holiday
The Health Unit Coordinator (HUC) is responsible for processing provider orders, maintaining patient records, providing general clerical duties for the Medical/Surgical/Pediatric and Family Birth Center Departments and assisting professional nursing personnel in the delivery of care. Interacts frequently with the providers to assure accuracy of orders and patient care functions.
Essential Duties & Responsibilities:
Accurately and efficiently processes provider orders and enters these in the electronic medical record. Communicates high priority orders and/or situations to the professional nurses in a timely manner.
Coordinates treatments and appointments with other departments and/or facilities and ensures the appropriate forms are available as needed.
Maintains an orderly environment in the nursing station and supplies the desk area with the necessary materials for easy access.
Coordinates patient visitor flow into the unit assuring patient privacy and confidentiality.
Participates in and supports continuous improvement event initiatives.
Demonstrates accuracy and proficiency in processing orders.
Completes all mandatory training as required by Winona Health.
Demonstrates exceptional communication skills to ensure patient information is accurate and reflective of their plan of care.
Other duties as assigned.
Supervisory Responsibilities:
No direct reports
Skills and Experience:
Required:
High School Diploma or Equivalent
Basic Computer Skills: Microsoft Word, Excel, Outlook. Familiar with Patient Information Database (Cerner)
Typing skills of at least 60 words per minute
Must be able to demonstrate a proficient understanding of medical terminology
Preferred:
Experience as a Medical Secretary or Health Unit Coordinator is preferred
Completion of a Medical Secretary or a Health Unit Coordinator Program is preferred
Summary of Benefits at Winona Health:
At Winona Health, we are dedicated to offering a comprehensive and affordable benefits package for our employees and their families. While benefits may vary based on employment classification and job status, the following key benefits are available:
Health Insurance: Options for medical, dental, and vision coverage, as well as mental health support and wellness incentives
Income Protection: Short and long-term disability, plus additional benefits like accident, critical illness, hospital indemnity, legal assistance, and identity protection plans
Retirement Planning: Access to a 403(b) retirement plan with employer contributions once eligibility requirements are met
Work/Life Balance: Flexible scheduling, paid time off, and earned sick time to support personal well-being
Education & Development: Paid training, tuition reimbursement, scholarships, and sponsored seminars to foster both personal and professional growth
Employee Discounts: Special offers with local businesses, including the YMCA and cell phone providers
For more details or specific information, visit our website or contact Human Resources
Internal Applicant Policy:
It is the policy of Winona Health to work with employees in an equitable fashion regarding promotions, transfers, and position reclassifications.
Any employee wishing to apply for another available position at Winona Health must submit an application for consideration through the internal application portal. Employees requesting to change positions should have successfully completed at least six (6) months in their current position. Employees currently in the formal disciplinary process may be required to meet with the Director of Human Resources to determine eligibility to request transfer. The employee's past performance, experience, training and qualifications will be considered in transfer/hiring decisions. Consideration for transfer or promotion is not a guarantee of transfer or promotion. Employees may be given a chance to interview for a position when they meet the minimum position qualifications.
Disclaimer:
Winona Health is an equal opportunity employer. Winona Health does not refuse to hire, discharge, or discriminate against a person with respect to tenure, compensation, terms, upgrading, conditions, facilities, or privileges of employment because of race, color, creed, religion, sex, age, national origin, marital status, genetic information, status with regard to public assistance, membership in a local discrimination commission, sexual orientation, disability, veteran status, or any other prohibited basis of discrimination under applicable local, state, or federal law. Winona Health does not tolerate retaliation against any employee, patient/resident, physician, or other individuals pursuing concerns regarding Civil Rights issues. Winona Health adheres to ALL pertinent governmental policies and legislation including the Civil Rights Act of 1964, Title VII, as amended, and the Minnesota Human Rights Act.
Health Unit Coordinator - Emergency Department - HUC
Front desk coordinator job in La Crosse, WI
The Health Unit Coordinator (HUC) provides organizational, receptionist, and clerical support to patient care units and the health care team. These duties may include monitoring and ordering supplies, promptly answering patient call lights and elevating patient needs to nursing staff, and assisting the care team with managing orders in the electronic health record (EHR). Communicates effectively via a variety of modalities with patients, visitors, and facility staff and plays an integral role in communication across the continuum of care. Functions as a resource to members of the health care team and is familiar with multiple Mayo Clinic resources. The HUC activities complement the patient care delivery model. Carries out all aspects of the job using good judgment and problem-solving skills, strong interpersonal skills, and assumes responsibility for self-development within the role and participates in continuous improvement activities. Supports the healthcare team by anticipating and responding to team requests and patient needs.
High school diploma or equivalent required. Basic knowledge of computer systems and strong keyboarding skills (i.e., Windows-based applications, LAN use, and intranet/internet use) required.
Successful completion of HUC post-secondary program, or HUC Certification preferred. Minimum of one year working experience in a medical environment preferred. Knowledge of basic medical terminology preferred. Preferred proficiency of computer skills. Working knowledge with EHR systems, EPIC preferred. Outstanding customer service, interpersonal and organizational skills. Adapts effectively to unpredictable situations within the patient care setting. Availability to work flexible hours including days, evenings, nights, weekends and holidays. Maintains certifications/licensure per work unit requirements.
Auto-ApplyOffice and Patient Coordinator OPC
Front desk coordinator job in Waukon, IA
Requirements
CNA, LPN, MA
preferred
Ability to operate a motor vehicle, patient transport required
Medical office experience
preferred
Passion for working with Older Adults
preferred
Front desk/administrative
preferred