Front desk coordinator jobs in Laguna Niguel, CA - 2,023 jobs

Representative, Patient Registry Duration: 6+ months contract with high possibilities of extension/conversion The main function of a patient registry representative is to gather patient data for entry and perform verification of entered data Key responsibilities: • Sort and organize incoming mail by date • Prepare data records for entry in system • Collect missing information from external customers including hospital staff and doctor offices • Review and evaluate patient and event information received, may gather additional data to determine if event should be forward to the Complaint Department. • Perform data entry of implant patient registry (IPR) data • Perform verification of IPR data • Respond and answer basic patient registry questions • Participate in projects and may identify potential improvement opportunities to optimize process for Supervisor review Additional Skills: • Ability to type 55 wpm accurately • Good computer skills including usage of MS Office Suite • Good written and verbal communication and interpersonal relationship skills • Basic knowledge and understanding of complaint, HIPAA, and GDP regulations • Good problem-solving skills • Ability to manage confidential information with discretion • Strict attention to detail • Ability to interact professionally with internal customers • Ability to work in a fast paced environment • Must be able to work in a team environment, including inter-departmental teams • Ability to provide feedback in a professional, direct, and tactful manner Education and Experience: • Associate's Degree or equivalent in related field • 2-4 years of experience required

Job Title: Office Coordinator Position Type: Full-Time, 100% Onsite, M-F 7am-4pm Pay: $20.00 - $22.00/hr. D.O.E. Seeking an experienced Office Coordinator to provide general office support with a variety of clerical activities and related tasks. This person will be the face of the company, greeting visitors and ensuring smooth communication both internally and externally. Essential Job Functions: Answer and route incoming calls; greet and direct visitors Handle mail, packages, and office supply management Maintain a clean, organized, and efficient office environment Support general clerical duties (copying, filing, faxing, etc.) Process cash/credit transactions and prepare basic reports Supervise and assist front desk staff as needed Serve as liaison for maintenance, shipping, and vendor needs Perform other duties and work overtime as required Qualifications: 3+years minimum of previous office, receptionist, or customer service experience Proficient in Microsoft Office (Excel, Word, Outlook) Strong communication, organization, and multitasking skills Dependable, professional, and able to work independently High School diploma or GED required

Front Desk Associate At The Studio (MDR) Our front desk associates are the backbone of The Studio (MDR) community, and we pride ourselves on our impeccable customer service and community connections! As the first and last face that a client sees when they come in for class, we are looking for applicants with excellent customer service skills who feel comfortable and confident working closely with clients, have outgoing personalities, and a passion for fitness. *This is a part-time hourly position requiring an availability of a minimum of 12-15hrs/wk* Compensation: $17.87/hr Requirements: Flexible availability to meet the minimum requirement of 12-15 hours per week Must be available to work at least one of our three shift blocks: opening, midday, closing (opening shifts: 5AM-9/10AM, midday shifts: 9/10AM-1/2PM, closing shifts: 2/3PM-8/9PM) Must have one day of weekend availability (Saturday/Sunday) Availability to work at least 1 major holiday (Thanksgiving, Christmas Eve/Day, New Years Eve/Day, 4th of July - we will have limited class schedules on these days but will still be open) Ability to problem solve and troubleshoot in the moment At least 1 year experience in sales and customer service preferred Four shifts a week are the minimum requirement We have 6 (MDR) studio locations-- 1 in Manhattan Beach, 1 in Redondo Beach, 1 in Playa Vista, and 3 off Washington Blvd in Marina Del Rey & Culver City. We are currently looking to fill shifts at all locations

Registration Clerk - Emergency Room (ER) or Outpatient Fullerton and Mission Viejo CA Locations Schedule: See shift options below (Full-time and part-time available) About the Role Join a fast-paced, high-impact team in the ER where you'll be the first point of contact for patients in critical need. As a Registration Clerk, you'll play a vital role in patient intake, insurance verification, and supporting emergency medical staff. What You'll Do * Greet and register patients in the ER * Collect and verify insurance and personal information * Navigate different registration workflows (e.g., uninsured, out-of-state) * Collaborate with nurses, physicians, EMTs, and firefighters * Push mobile computer stations and remain on your feet for extended periods * Maintain professionalism and empathy in high-stress situations Training & Support * 12-day onboarding: 1 day classroom + 11 days hands-on shadowing * Access to job aids and SharePoint resources * Ongoing performance feedback and knowledge checks What We're Looking For * Strong customer service skills and punctuality * Compassionate, team-oriented, and eager to learn * Comfortable in a trauma center environment (blood, critical cases, 5150 patients) * Ability to multitask in a chaotic, fast-moving ER setting * any healthcare experience is a huge plus! (clinic, hospital, or other medical facility) Weekends and holiday are REQUIRED. (weekends usually rotate based on business needs) Available Shifts Orange: Multiple shifts (nights, days, mid) *Fullerton* ER Clerk FT Saturday through Wednesday 7:30pm/8pm/9pm start times 8 hour shifts *Mission Viejo* Main Admitting Clerk Monday-Saturday (rotating Saturdays) 7am to 9:30am start times *Job Type & Location*This is a Contract to Hire position based out of Orange, CA. *Pay and Benefits*The pay range for this position is $24.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Orange,CA. *Application Deadline*This position is anticipated to close on Jan 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Come Join the Premier Infusion & Healthcare Services Family! At Premier we offer employees stability and opportunities for advancement. Our commitment to our core values of Compassion, Integrity, Respect and Excellence in People applies to our employees, our customers, and the communities we serve. This is a rewarding place to work! Premier Infusion & Healthcare Services is a preferred post-acute care partner for hospitals, physicians and families in Southern CA. Our rapidly growing home health and infusion services deliver high-quality, cost-effective care that empowers patients to manage their health at home. Customers choose Premier Infusion & Healthcare Services because we are united by a single, shared purpose: We are committed to bettering the quality of life for our patients. This is not only our stated mission but is what truly drives us each and every day. We believe that our greatest competitive advantage, our greatest asset are our employees, our Premier Family in and out of the office sets Premier apart. PREMIER BENEFITS - For FULL TIME Employees: ● Competitive Pay ● 401K Matching Plan - Up to 4% ● Quarterly Bonus Opportunities ● Medical, Dental & Vision Insurance ● Paid Vacation Time Off ● Paid Holidays ● Referral Incentives ● Employee Assistance Programs ● Employee Discounts ● Fun Company Events Description of Responsibilities --- Monday thru Friday schedule 10:30am - 7:00pm The Receptionist is responsible for courteously receiving and routing all incoming calls and visitors to the pharmacy and assisting with office support tasks as needed. Reporting Relationship Pharmacy Tech Manager Work Schedule Monday- Friday 10:30 am - 7:00 pm Responsibilities of the Receptionist include the following: Answer incoming phone calls with efficiency and courtesy, and redirect calls appropriately. Maintain accurate records of telephone activity. Greet customers and other visitors to the pharmacy, and put them in contact with the appropriate pharmacy personnel. Responsible for correctly e-filing paperwork. Receive, sort and distribute incoming mail as needed. Perform light word processing, data entry, photocopying, filing or other office activities as needed. Assembles patient admission packets Minimum Qualifications Effective interpersonal, time management and organizational skills. The ability to communicate clearly in speaking and writing. Computer skills that include word processing, and efficient use of the internet and e-mail Education and/or Experience: Must have a High School diploma or Graduation Equivalent Diploma (G.E.D.) Must be bilingual / Fluent in Spanish Prior experience in a pharmacy or home health company is of benefit. Prior experience in a consumer related business is also of benefit. Must possess excellent oral and written communication skills, with the ability to express technical issues in “layman” terms. Fluency in a second language is a plus. Equal Employment Opportunity (EEO) It is the policy of Premier Infusion & Healthcare Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Premier Infusion & Healthcare Services will provide reasonable accommodations for qualified individuals with disabilities. Job Type: Full-time Work Location: In person

We are hiring for a great client on-site in San Juan Capistrano seeking a Front Office Assistant / Fiscal Clerk for a one-month contract assignment. This role is ideal for someone who is highly customer-service focused and comfortable working in a front-counter, public-facing environment. Key Responsibilities: Serve as the front counter point of contact, assisting members of the public in a professional and courteous manner Support business licensing and billing functions, including receiving and processing payments Answer incoming phone calls, respond to inquiries, and route calls as appropriate Perform general administrative and clerical duties, including data entry and document processing Provide accurate information while maintaining confidentiality and attention to detail Qualifications: Prior experience in a customer-facing clerical, fiscal, or administrative role Strong customer service and communication skills; must be comfortable interacting with the public Experience handling payments, billing, or cashiering is highly preferred Proficient with basic computer systems and office software Reliable, professional, and able to learn quickly in a fast-paced environment Bachelors Degree preferred

Williams Lea by RRD is a global business support services company with a strong legacy-over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world-especially within legal, financial, and professional services industries. We're a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it's supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we're the behind-the-scenes team making everything run smoothly. Job Description Receptionist for Global Client US Head Quarter office in Los Angeles. The Receptionist delivers exceptional customer service for our clients. Responsibilities include leading employee(s) and directing workflow for reception and concierge services while serving as a subject matter expert and resource to the team. Job duties (* denotes an “essential function”) *Ensure team provides outstanding reception and concierge service to client, while building strong customer relationships *Communicate with direct reports, manager and client on job or deadline issues *Immediately escalate operational problems or issues to Supervisor or Manager *Handle client concerns and be able to problem-solve resolutions in accordance with policies and procedures *Produce required reports on schedule *Conduct and oversee quality assurance process to maintain efficient workflow and assure client satisfaction *Ensure clients and guests are welcomed in the office lobby and serve as a daily point of contact for any employee, visitor/guest or client escalations *Ensure a seamless and personal guest journey *Escort guests to their booked meeting room within the building, informing the host of the guest's arrival *Understand customer's needs and provide them with 5 Star professional service. *Attend to guests wishes and requirements. *Answer the phone and make reservations, take and distribute messages or mail and redirect calls *Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations *Arrange events, excursions, transportation etc. upon request from guests *Handle external and internal calls in a professional manner *Assist hospitality with setting up rooms with beverages and food *Manage any external catering requirements from third party vendors *Book meeting rooms using Condeco and MS Outlook accurately and ensure that all AV, room layout and food and beverage requirements are noted *Continually monitor reception inbox ensuring e-mails are responded to in a timely manner *Book transport for employees and clients *Manage Visiting Attorney office and room bookings and visitor pass management Liaise with other departments to ensure efficient communication and guest service, and creating a 'one team' approach to delighting your guests Occasional requirement to support client functions that run into the evening Adhere to Williams Lea policies in addition to client site policies. Qualifications High school diploma or equivalent Minimum 3 years' Concierge and/or reception experience in a customer service environment, legal or financial services industries preferred 1 year or more experience working on a reception desk for a blue-chip company within a busy office environment Intermediate Microsoft Office Word and Excel skills Basic Microsoft PowerPoint skills Prior experience working with vendors preferred Outstanding guest services skills, Excellent and sophisticated communication skills, both verbal & written Good time management skills Good knowledge and understanding of a Cisco telephone system Must possess professional presentation/appearance Great interpersonal skills and an outgoing personality Excellent command of the English language, both in verbal and written communication Operational experience working at prestigious events preferred Attention to detail with good organizational skills Must possess passion to achieve excellent guest service consistently Demonstrates the ability to lead others effectively Ability to work under pressure, plan ahead and anticipate problems Ability to meet all required deadlines A welcoming positive manner and an understanding of what good customer service looks like Acts with integrity at all times and embraces the company philosophy. Ability to understand the needs of the client and provide customer service and superior client service. Ability to create and maintain strong relationships and channels of communication with key interfaces and the business Knowledge of Condeco and working knowledge of A/V equipment an advantage Ability to multitask, prioritize workload and provide administrative support. Ability to handle sensitive and/or confidential documents and information. Able to make independent decisions that conform to business needs and policy. Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory or managerial level. Must work well in a team environment Must be able to interact effectively with multi-functional and diverse backgrounds. Ability to work in a fast-paced environment. Must be self-motivated with positive can-do attitude. Additional Information The rate of pay for this role at the noted RRD location is $21.00 / hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD's benefit offerings include medical, dental, and visioncoverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. Williams Lea is a drug-free workplace and performs pre--employment substance abuse testing. #WLNAT All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

We are seeking aMedical Office Coordinator/Medical Assistant will be r esponsible for patient care and administrative support duties at the PepsiCo Employee Health and Wellness Center located in Riverside, California. Interact with patients, outside providers, and third-party carriers concerning patient-related issues. Work with others in a team environment. Provide administrative support for medical matters on behalf of advanced practice providers and general administrative support. Functions under the supervision of the Advanced Practice Provider (Nurse Practitioner/Physician Assistant) in the clinic and will perform various clinical and administrative tasks as directed. Assist the health care team with specific treatments and/or procedures. Monitor and maintain the clinic environment in an orderly and adequately stocked manner. Provide prompt, courteous, and professional attention to the needs and requests of all patients and clients. Specific Duties & Responsibilities Maintain a calendar for the APP and schedule meetings/appointments as appropriate. Schedule follow-up appointments with providers, and/or referrals at the APP's direction. Under the supervision and direction of the Nurse Practitioner Greet walk-in patients and register them in the clinic. Assist patients in the exam room and prepare them for examination. Obtain and record pre-examination testing, including height, weight, BMI, and vital signs. Perform delegated clinical tasks including vital signs, urine collection, blood collection, injections, electrocardiograms, and routine dressing changes. Assist the health care team with specific treatments and procedures. Administer and document specified injections as directed by APP and JHU policy. Document all clinical care provided in JHU EMR in a thorough and timely manner. Provide appropriate follow-up communication with the health care team and patients. Support the health care team as directed. This includes clinical assistance, medical record retrieval, and communication with relevant parties, instrument sterilization, examination room preparation, filing, stocking, equipment care/maintenance, and front desk coverage. Order, stock, and maintain exam rooms and clinic area with standard levels of supplies and equipment. Professionally and efficiently, handle incoming requests from patients and ensure that issues are resolved both promptly and thoroughly. Gather patient information, fulfill patient needs, educate patients, where applicable, to prevent the need for future contacts, and document interactions in applicable systems. Provide quality service and support in a variety of areas, which may include, but are not limited to, scheduling, registration, and care coordination. Perform minor housekeeping tasks to keep clinic areas in a clean and sanitary condition. Check the clinic area and exam rooms for malfunctioning equipment, broken furniture, and general maintenance problems regularly. Report findings to the appropriate person and/or arrange for repairs as required. Participate in skill development and training through in-service programs to enhance knowledge level and to ensure mastery of patient care procedures. Maintain a positive attitude and convey enthusiasm. Participate in a teamwork approach to responsibilities and activities within the clinic. Minimum Qualifications High school education or GED required Minimum of two years of clinical and administrative experience as an MA in a health care setting. Additional education may be substituted for years of related experience per the JHU equivalency formula. Completion of a certified/accredited Medical Assistant training program Certification/Registration as a Medical Assistant (e.g., CMA, AAMA, RMA, AMT, NAHP) required. If not currently certified/registered, must become certified/registered within 180 days (6 months) of the date of hire CPR certification required Highly effective verbal and interpersonal skills Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Classified Title: Medical Office Coordinator/Medical Assis Role/Level/Range: ATO 40/E/02/OD Starting Salary Range: $16.20 - $28.80 HRLY ($45,000 targeted; Commensurate w/exp.) Employee group: Full Time Schedule: Monday - Friday / Varying FLSA Status:Non-Exempt Location: JHU-California Department name: SOM DOM Occupational Health Personnel area: School of Medicine Total Rewards The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: benefits-worklife/. Education and Experience Equivalency Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. Applicants Completing Studies Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date. Background Checks The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function. Diversity and Inclusion The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EEOis the Law Accommodation Information If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit . Vaccine Requirements Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly. The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Hours: Tuesday-Saturday 10am-630pm Pay Range: $19 - $21 hourly Must be bilingual with English and Spanish Join our team and make a difference! The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress. Essential Duties and Responsibilities: Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day. Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs. Initiate the application process bedside when possible. Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance. Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress. Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient. Records all patient information on the designated in-house screening sheet. Document the results of the screening in the onsite tracking tool and hospital computer system. Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay. Reviews system for available information for each outpatient account identified as self-pay. Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face. Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool. Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs. Other Duties as assigned or required by client contract Additional Duties and Responsibilities: Maintain a positive working relationship with the hospital staff of all levels and departments. Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.) Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.). Keep an accurate log of accounts referred each day. Meet specified goals and objectives as assigned by management on a regular basis. Maintain confidentiality of account information at all times. Maintain a neat and orderly workstation. Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct. Maintain awareness of and actively participate in the Corporate Compliance Program. Educational/Vocational/Previous Experience Recommendations: High School Diploma or equivalent required. 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred. Previous customer service experience preferred. Must have basic computer skills. Working Conditions: Must be able to walk, sit, and stand for extended periods of time. Dress code and other policies may be different at each healthcare facility. Working on holidays or odd hours may be required at times. Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws. Firstsource Solutions USA, LLC

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. The Scheduling Specialist provides outreach and support to ensure all our eligible members have access to the care they deserve around our available Clinical/Patient Programs. Assists in navigating our members through the different programs they may be eligible and assists in scheduling them for what best suits their needs. Navigates with our members every step of the way to ensure they are never alone in their healthcare journey. Utilizes excellent customer service measures and understand the meaningful contribution the team makes to our members' healthcare outcomes. Job Duties/Responsibilities: 1. Serves as a “subject matter expert” in the clinical programs that our members may be eligible for. This includes being knowledgeable in procedures, scheduling for Health Assessments, protocols, benefits, services, and any other necessary information to resolve member issues and inquiries. 2. Conducts member outreach phone calls and/or receiving inbound phone calls within the department's goal timeframe; manage to the member's communication preferences as possible, which may include time of day, channel, and language; utilize interpreter service as needed. 3. Collaborates with our partners - including but not limited to other departments, Member Services, and Clinical Departments - to facilitate the member experience. 4. Identifies members targeted for care gaps and other campaigns, and connect members to programs or services when appropriate; analyze available programs, determine program eligibility, and connect member to appropriate provider or vendor 5. Responsible for real-time documentation and timely wrap-up to support outcomes reporting in all systems/applications as required; must enter member demographics and information with accuracy and attention to detail, i.e. feel responsibility for the quality of our organizational data 6. Responsible for meeting or exceeding individual and team goals, and for submitting activity reports in the format and frequency required 7. Excels in customer service and contributes to a culture of going “above and beyond” to ensure the highest level of member satisfaction. 8. Other duties as assigned. Job Requirements: Experience: • Required: Minimum 1 year of call center experience helping members navigate access to care through Medicare Advantage or HMO, including referrals and authorizations. • Preferred: Experience in Clinical setting in managing provider schedules. Experience helping members navigate their Medicare Advantage benefits including medical, prescription drug, and supplemental benefits. Call Center experience in welcome/onboarding, appointment scheduling, retention, sales, or other health care/health plan related programs; and/or inbound call center experience that indicates a higher level of problem-solving such as escalation or resolution Education: • Required: High School Diploma or GED. • Preferred: College courses Training: • Required: • Preferred: Specialized Skills: • Required: Ability to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others. Effective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors; Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. Mathematical Skills: Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Reasoning Skills: Ability to apply common sense understanding to carry out detailed, but un-involved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Computer Skills: Strong computer skills. typing 40+ words per minute. Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment. • Preferred: Bilingual English/Spanish, or Vietnamese, Chinese (Mandarin), Korean Licensure: • Required: None Other: • Required: Must be available to work full-time and over-time through the Annual Enrollment Period (Oct-Dec) and Open Enrollment Period (Jan-Mar) Essential Physical Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. 2. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Pay Range: $41,600.00 - $57,600.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc. Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation. *DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.

Job Title: Receptionist/Front Office Salary/Payrate: $62K - 68K and AWESOME benefits!!! Work Environment: Fully Onsite Term: Permanent / Fulltime Bachelor's degree required: No Referral Fee: AMS will pay $500 should the person you refer gets hired JOB DESCRIPTION #LI-AK1 The Administrative Assistant supports the Administrative Manager and overall office operations through clerical, organizational, and client-service tasks. This full-time, in-office role involves handling all incoming and outgoing mail, managing phone lines, maintaining office supplies and equipment, organizing meetings, and assisting with visitor reception. Responsibilities also include supporting legal staff with documentation, file management, travel arrangements, and coordinating office events. The role demands strong communication skills, technical proficiency, attention to detail, and the ability to multitask in a professional environment. Overview Prepare all outgoing mail, packages, envelopes, and certified receipts; weighing and metering for accurate postal rates, and preparing FedEx and UPS Packages Route incoming mail and prepare outgoing mail, email, fax correspondence, and vendor deliveries. Hand deliver any certified, registered, or express mail packages to staff/other offices Perform copying and scanning as needed Stock copy machines on a daily basis and maintain inventory of copier/printer supplies Assist with greeting visitors, issuing parking validations, direct incoming calls, and scheduling/setting up conference rooms when the Administrative Assistant is out Assist and answer Oakland main phone line, and other office phone line coverage. Maintain and update the physical library of the Firm. Assist with maintaining firm hardcopy and electronic files in accordance with the firm's established system Manage sorting and transferring of obsolete materials from active files to storage off-site Assist legal staff in day-to-day activities and complete special projects as assigned Maintain the office appearance, including tidying the office and kitchen Manage any food orders for lunches or special events Arrange domestic travel as needed Consistently promote and model courteous service in a prompt and efficient manner Maintain positive relationships with internal and external clients through professional honest interaction Apply strong interactive skills to ensure that all reception and conference services are provided seamlessly and positively for all visitors, clients, attorneys and staff Coordinate with other Administrative Assistants to assist with coverage as needed Maintain compliance with all company policies and procedures Assist with management of office social events Circulates memorandums and notices from building management to Irvine office. Assists with new hire set up, including managing building access cards, ordering office keys and ensuring desk has all necessary equipment, proving office tours, etc. Manages scheduling of maintenance requests and plant maintenance. Assists when needed with large legal projects, scanning, printing and copying. Education, Certification, and Training High School Diploma or GED; associate's degree preferred Tech savvy and able to maintain and trouble shoot office equipment Attention to detail, strong organizational skills, and able to multi-task Excellent verbal and written communication skills with proven customer service skills Excellent computer proficiency (MS Office - Word and Outlook) Must be able to work under pressure and meet deadlines, while maintaining a positive attitude Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices Professional work appearance. Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Must be able to lift and carry up to 20 lbs. Must be able to talk, listen and speak clearly.

Job Description Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. What we are looking for in YOU and YOUR skillset! Pay Range $18-$20/hr Depending on Experience + Bonus Driven to climb the company ladder! Possess a winning attitude! ‘Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures, and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees. Powered by JazzHR nLjvAgTNTi

Job DescriptionNewport Cove/ Laguna Dermatology stands as a distinguished private practice, dedicated to delivering top-tier specialty cosmetic, medical, and surgical care to patients spanning all age groups. Currently, we are actively seeking a dynamic Patient Care Coordinator who can elevate our commitment to delivering unparalleled customer service to our valued patients. Amidst our bustling workflow, we are in search of an individual adept at maintaining the seamless operation of our practice. At this time we are seeking a full-time role, catering to diverse schedules. If your fervor lies in offering exceptional patient care and collaborating with individuals, we encourage you to seize this opportunity and submit your application today! Benefits: Full-time: Monday - Friday: 9:00am - 5:00pm Health insurance benefits (medical) Paid holidays or Part-time Unpaid holidays No health insurance Work setting: Clinic In-person Responsibilities Requirements Adhere to punctuality for your assigned shift. Adhere to our uniform policy by dressing in professional attire, as outlined in our guidelines, which includes business attire and/or scrubs. Maintain a professional appearance for hair, makeup, and nails. Thoroughly follow the Standard Operating Procedures for opening and closing the facility each day. Effectively handle appointment scheduling, modifications, and cancellations with precision. Take charge of the schedule and accurately generate invoices. Prior to checkout, assist clients in checking their reward program points or enrolling new clients in the program. Assume responsibility for enrolling new patients in the membership program, offering comprehensive information about all company initiatives to all clients. Exude a friendly, vibrant, and relatable demeanor. Extend a warm welcome to all individuals entering and exiting our premises. Rise from your seat, address them by their name, introduce yourself with your name and title, and extend offers of coffee and water Dress professionally in accordance with our uniform policy; business attire and/or scrubs. Hair, makeup and nails are all professional. Provide detailed descriptions of treatments, packages, services, facility features and hours of operation Answer the phone promptly (3 rings) and use the patient's name throughout the phone conversation. Upbeat, very personable and treats clients like a friend. Actively promote the treatments, services, and retail, as well as programs, promotions and/or discounts available. Achieve social media goals of 5 reviews per month on Yelp or Google. Some of your duties will include: Making sure patients feel welcome as soon as they walk in the door Pleasantly answering questions and making appointments for existing and potential clients Reviewing and organizing patient medical charts for accuracy and authenticity Using your friendliest phone voice to answer incoming calls, setting up appointments, take messages, complete outreach to patients (some re-engagement required) Assisting in opening and closing the office Understanding and respecting patient privacy laws Required Skills If these sound like you, please apply! You effortlessly build rapport and connect with a diverse range of individuals. Your boundless energy is infectious, and people feel invigorated in your presence. You possess a deep admiration for the talents of others and thrive in collaborative problem-solving. Your commitment to your word is unwavering - you follow through without excuses. Your reputation for honesty and uprightness is renowned. The concept of "not my problem" or "not my responsibility" is foreign to you. Your readiness to assist knows no bounds - you readily lend a hand. You approach your work with a sense of pride and proprietorship, consistently delivering excellence. Gratitude flows openly from you towards those around you. You perceive yourself as an indispensable contributor to the success of your team. Embracing new knowledge is second nature, and you quickly master fresh skills. Witnessing the happiness and growth of others brings you joy, and you wholeheartedly support their journey towards success. Ability to commute/relocate: Laguna Hills, CA 92653 Newport Beach, CA 92660

Department Clinic Ops Employment Type Full Time Location 120 W. Hellman Ave. Ste 101, Monterey Park, CA 91754 Workplace type Onsite Compensation $21.00 - $23.00 / hour Reporting To Elsa Chan What You'll Do Qualifications Environmental Job Requirements and Working Conditions About Astrana Health, Inc. Astrana Health (NASDAQ: ASTH) is a physician-centric, technology-powered healthcare management company. We are building and operating a novel, integrated, value-based healthcare delivery platform to empower our physicians to provide the highest quality of end-to-end care for their patients in a cost-effective manner. Our mission is to combine our clinical experience, best-in-class delivery network, and technological expertise to improve patient outcomes, increase access to healthcare, and make the US healthcare system more efficient. Our platform currently empowers over 20,000 physicians to provide care for over 1.7 million patients nationwide. Our rapid growth and unique position at the intersection of all major healthcare stakeholders (payer, provider, and patient) gives us an unparalleled opportunity to combine clinical and technological expertise to improve patient outcomes, increase access to quality healthcare, and reduce the waste in the US healthcare system.

Patient Services Representative RESPONSIBLE TO: Practice Manager JOB SUMMARY: With a customer service orientation-register patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time of service, and post charges and payments. Employee will balance all transactions daily according to Allergy Partners policy and procedure. Employee will schedule patient follow-up appointments and facilitate referral requests and test scheduling. Responsibilities include, but are not limited to, the following: Answers the telephone professionally and pleasantly. Efficiently screens and directs calls and make appointments as necessary. Screens visitors and responds to routine requests for information from patients and vendors. Maintains office equipment and office supplies in the front office areas. Ensures all faxes are cleared off the machine and are distributed throughout the day. For those practices utilizing electronic fax capabilities, ensures that electronic files are routed appropriately. Opens, date stamps, and delivers mail daily as assigned. Assembles files and maintains integrity of patient charts. Runs reports and prepares patient encounters for the next day. Responds to medical records requests as appropriate. Keeps the patient reception area neat and clean at all times throughout the day. Schedules patient appointments, explains to patients which pieces of information they are to bring or complete prior to an appointment, provides a range of potential charges for the visit and the patients estimated financial obligation, provides patients several scheduling options, follows approved scheduling guidelines, prepares and send out all appropriate information to patients. Greets patients as they arrive for scheduled appointments. Ensures registration forms and other patient paperwork is complete and up to date. Verifies demographic and insurance information for new and established patients, according to protocol, indexes insurance and identification documentation into the practice management system as appropriate. Check out patients and collect payment from patients at the time of their visit and provides patients with a receipt. Collection should be made on past due balances as well as current dates of service. Arranges for payment plans according to Allergy Partners policy. Ensures proper posting of charges into the practice management system daily as assigned. Balances daily over-the-counter transactions and reconciles encounters with payment transactions; prepares deposit slip and delivers "daily close" packet to the Manager or central Administration as appropriate. Closes the office each day, according to protocol. Determines uncollectible balances and refers such accounts to the Practice Manager. Assists in other front office duties at the request of the Practice Manager. Other Facilitates any physician requests throughout the day. Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by Allergy Partners. Maintains detailed knowledge of practice management, electronic medical record, and other computer software as it relates to job functions. Assists the clinical staff in contacting emergency services and participates in anaphylaxis drills as required. Helps to monitor patient waiting areas and facilitates proper patient flow. Attends all regular staff meetings. Performs all other tasks and projects assigned by the Practice Manager. Completes all assigned AP training (such as CPR, OSHA, HIPAA, Compliance, Information Security, others) within designated timeframes. Complies with Allergy Partners and respective hub/department policies and reports incidents of policy violations to a Supervisor/Manager/Director, Department of Compliance & Privacy or via the AP EthicsPoint hotline. Supervisory Responsibilities This job has no supervisory responsibilities. Typical Physical Demands Position requires full range of body motion including manual and finger dexterity and eye-hand coordination. Involves standing and walking. Employee will occasionally be asked to lift and carry items weighing up to 30 pounds. Normal visual acuity and hearing are required. Employee will work under stressful conditions, and be exposed to bodily fluids on a regular basis. Typical Working Condition Work is performed in a reception area and involves frequent contact with patients. Work may be stressful at times. The employee must be comfortable dealing with conflicts and asking patients for money. Interaction with others is constant and interruptive. Contact involves dealing with sick people. COMPENSATION INFORMATION Actual compensation may vary depending on job-related knowledge, skills, and experience. Qualifications EDUCATIONAL REQUIREMENTS: High school diploma required. QUALIFICATIONS AND EXPERIENCE: Minimum of two years of experience in a medical office or customer service position. Proven success asking for payment, making change, and balancing a cash drawer. Working knowledge of basic managed care terminology and practices. Familiarity with scheduling and rearranging appointments effectively. Comfortable using email, word processing and interacting with Internet applications. Working knowledge of practice management and electronic health record software. GE Centricity is a plus. Proven experience handling challenging patients/customers and dealing with conflict in elevated/stressful situations. Ability to perform multiple and diverse tasks simultaneously with accuracy and efficiency. Neat, professional appearance. Strong written and verbal communication skills. Bi-lingual is a plus, not required

Be the welcoming face of a specialty practice and keep the front office running smoothly-phones, scheduling, check -in/out, insurance verification, and EMR accuracy-while protecting patient privacy. What you'll do Greet patients, manage multi -line phones, and handle daily front -desk flow. Schedule, reschedule, and confirm appointments; coordinate provider calendars. Check patients in/out, collect co -pays, obtain/update demographics and insurance. Verify eligibility/benefits and capture authorizations when needed. Maintain accurate electronic medical records (EMR); scan/index documents. Triage messages and communicate clearly with patients, clinicians, and admin staff. Uphold HIPAA and practice privacy/security policies at all times. Required 2+ years medical front office/reception experience (preferred). Active MediClear (or equivalent HIPAA compliance certification). Proficiency with medical scheduling software and EMR/EHR systems. Professional, empathetic customer service; strong written/verbal communication. Basic medical terminology; reliable, organized, and detail -oriented. Nice to have Insurance verification & prior authorization experience. Cash handling/point -of -service collections. Bilingual English/Spanish. Why you'll love it Stable role with clear impact on patient experience. Collaborative team and growth opportunity within a specialty practice.

The finest in Plastic Surgery meets Medical Spa, offering the latest advanced anti-aging techniques, plastic surgery, and non-invasive cosmetic treatments. Lead by our founder and award-winning doctor, Dr. Paul E. Chasan, M.D., F.A.C.S, trainer/instructor to fellow plastic surgeons both nationally and internationally. We are a team of highly skilled, professionals that are key in cultivating our brand and quality services in a highly competitive aesthetic market. Job Description Great opportunity for a front desk receptionist/concierge for our busy and highly desirable plastic surgery practice and med spa. Seeking a long-term relationship for a Full-Time position, 4 days per week plus Saturdays. Previous receptionist experience in a Plastic Surgery, Cosmetic Dermatology or Medical Spa office preferred. The ideal candidate is a self-starter, patient-centered, and exhibits strong ability to work in a team-based, fast-paced environment with proven patient care processes. This position is the first face and voice interaction with our customers/patients, both in person and over the phone managing appointment requests and fielding questions, so quality customer care is very important. Position immediately available. Pay: Hourly, competitive, depends on experience Employment Type: Full-time, 4 weekdays and Saturdays (please do not apply if not available on Saturdays) Benefits package includes: Competitive base pay & bonus/commission opportunities Earned time off (PTO) Medical benefits after first 90 days of employment Career growth and advancement opportunities Qualifications Education Requirements: High School Diploma or equivalent is required. College degree or working towards degree is preferred. Qualification, Experience, and Skills: Experience in one or more of the following: medspa and/or plastic or cosmetic surgery office (preferred), hospitality, retail, or customer service settings Works well in a very busy, very fast-paced office and patient environment Willingness and flexibility to periodically be of assistance for duties that may be outside the scope of job position Comfortable using Outlook email and a variety of internet and scheduling software applications, ie: Nextech Knowledge of Microsoft Office Suite and other Windows-based patient care / medical practice management and scheduling software Ability to perform multiple and diverse tasks simultaneously Familiarity with scheduling and rearranging appointments Charismatic, friendly, helpful personality, always putting the needs of customers/patients first Pleasant and friendly speaking voice and demeanor Neat, professional appearance Strong written and verbal communication skills Excellent time management skills and accuracy Dependability, trustworthy, enthusiastic, positive attitude Inquisitive, resourceful, and proactive Ability gain knowledge of our services and products with ability to process product sales Work well with others in a team environment Responsibilities include but are not limited to: Welcoming patients / check-in, check-out Answer and field incoming calls Scheduling patient appointments Reporting Maintaining medical records Product sales and procedure scheduling Assisting with various office events onsite and offsite If you feel this position is a good fit for you, please send your résumé, cover letter and your Instagram or Facebook handles for review. Additional Information All your information will be kept confidential according to EEO guidelines.

Shin Imaging, a Rezolut Partner, is looking for a Front Desk Receptionist to join our team! Who is Rezolut? Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology - to achieve better health outcomes. We provide high-quality, cost-effective, fixed-site outpatient diagnostic imaging as well as mobile imaging and health services. In each of our regions, we are the best in radiology, offering all radiology services! Summary: Under direction of the Lead Clerical, the primary responsibilities of the Front Desk /Scheduler and Registration staff are to greet clients, assist visitors with their needs, perform patient registration, schedule appointments by interfacing with referring physician offices, patients, and patients' family members, monitor patient flow, and provide excellent customer service. *Must speak Korean. Please do not apply if you do not speak KOREAN. ESSENTIAL DUTIES AND RESPONSIBILITIES: Greets customers in a polite and prompt manner. Kindly and patiently assists clients by answering their questions and helping with their requests. Ensures necessary information/scripts/paperwork are in order prior to patients' arrival. Accurately completes the registration process, enters patient information in the RIS and verifies discrepancies in patient information with patients, clinics or insurance companies as needed. Reviews or completes exam questionnaires with patient as required. Scans appropriate information to patient chart in RIS. Check in/out patients, collect payments, and fill out paperwork. Anticipates and provides assistance to accommodate patients having difficulty ambulating and completing forms. Creates detailed notes in patient chart in RIS documenting pertinent information. Maintains patient confidentiality. Customer service experience, handling money, and attention to detail highly preferred. Qualifications High school or equivalent (Preferred) Customer service: 1 year (Preferred) Medical terminology: 1 year (Preferred) Computer skills: 1 year (Preferred) COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies Service Excellence : The Front Desk and Registration staff is the first impression of the office for patients and their families and as such, will demonstrate the highest level of customer service when greeting and speaking with clients. Communicates in a way that conveys sympathy and respect to a diverse patient and work population. Takes ownership for determining a customer's needs and offering ways to help. Communication: Rephrases/summarizes what the speaker is saying. Speaks and writes clearly, concisely and to the point. Makes sure important information is communicated promptly and accurately. Commitment: Demonstrates initiative in completing daily assignments. Perseveres when he or she feels they have developed an innovative solution. Flexibility: Open to new ways of thinking. Adapts quickly to new techniques and work methods. Handles multiple priorities successfully. Problem-Solving: Recognizes and communicates problems to the right person/system. Offers constructive ideas/suggestions for solving problems. Team Player: Collaborates effectively with people at all levels. Shares new information with employees, physicians, and support service personnel. Shows flexibility and can shift focus quickly to accommodate the physicians or other staff. Language Ability: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations, to customers, clients, and other employees of the organization. MUST SPEAK KOREAN or CHINESE. Computer Skills: To perform this job successfully, an individual should have knowledge of word processing software, internet software, RIS, and PACS. Education/Experience: High school diploma Job Type: Full-time Benefits: 401(k) Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Education: High school or equivalent (Preferred) Experience: Customer service: 1 year (Preferred) Medical terminology: 1 year (Preferred) Computer skills: 1 year (Preferred) Work Location: One location Job Type: Full-time

The Front Desk Receptionist works as part of the medical office team performing necessary clerical duties to prepare patients for the Check In/Out, Registration, Eligibility and Scheduling process. Also responsible for answering telephones and gathering third party payment information, recording charges, and collecting payments. QUALIFICATIONS: * High school diploma/GED * Bilingual English & Spanish * 1 year customer service (Required) * 6 months Customer Service in Medical Office (Preferred) ESSENTIAL DUTIES AND RESPONSIBILITIES: * Responsible for greeting patients and visitors, answering telephone calls in a courteous and professional manner, address questions and route calls accordingly. * Schedule clinic appointments at patient check out and by phone. * Always ensure patient confidentiality. * Observe patients in the waiting room and report any apparent illness or distress to clinical staff. * Responsible for maintaining the patients' demographic information and insert new/updated clinical and administrative documentation in charts. * Assist in maintaining a smooth patient flow throughout the clinic. * Ensures that patients are advised on the sliding fee scale and makes adjustments accordingly. * Gathers third party payment information, records charges, and bills patients for services provided as indicated on the encounter form. * Processes the charge entry into the Electronic Medical Records system. * Responsible for handling cash - patient payments. * Participates in Compliance, Risk and Safety, Quality Assurance and Performance Improvement Activities * Performs other duties as assigned. * All Health Center staff members have emergency and disaster response responsibilities. Participates in all safety programs which may include assignment to an emergency response team. BENEFITS * Paid Time Off * 10 Company holidays * 1- 8-hour Personal holiday * 401(k) retirement plan- employer matches up to 5% * Bereavement Leave * Continuing Education * Employee Assistance Plan * Student Loan Forgiveness-if applicable * Medical, Dental, Vision - Aetna * Basic Life ($35k)/AD&D - 100% paid for by the employer * Employee Assistance Plan (EAP) - 100% paid for by the employer * Additional benefits available at employee expense: * Additional Voluntary Life Insurance * Short-Term Disability (STD) * Long-Term Disability (LTD) * Accident Insurance * Critical Illness Insurance * Hospital * Permanent Life Insurance