Front desk coordinator jobs in Lakeville, MN - 926 jobs
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Patient Placement Representative
Healthpartners 4.2
Front desk coordinator job in Saint Paul, MN
Regions Hospital is seeking someone with exceptional verbal communication and customer service skills to join our Patient Placement team! This position is a part time (20 hours/week), benefit eligible position.
This position works with Administrative Nursing Supervisor (ANS), Physicians, Nursing, Utilization Management, HealthPartners (HP) Direct operators, and departmental management, to ensure timely and accurate service in support of Regions' patient access and flow. Under the daily operational direction of the ANS, the Patient Placement Representative carries out system and verbal communication to promote timely patient access and movement within the hospital. This includes daily problem solving for partners related to systems issues, accurate and timely system record initiation, data entry, creation of patient identification bands, and transport arrangements for discharging patients. Performs other duties as assigned.
Work Schedule:
Combination of 8 and 12 hour shifts (1500-2300, 1900-0700 and/or 2300-0700) during the week. Every other weekend (Friday, Saturday, Sunday) from 1900-0700.
Required Qualifications:
High school diploma or equivalent.
Two (2) years demonstrated successful customer service experience including 1 year of data input experience and phone service support.
$36k-42k yearly est. Auto-Apply 15d ago
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Clinic Patient Registration Specialist
Summit Orthopedics 4.4
Front desk coordinator job in Eagan, MN
At Summit Orthopedics, we recognize the significance each member of the Summit Family has as they impact one another and our patients on a daily basis. Be part of a patient-first environment that lives into our values of: Compassion, Integrity, Excellence, Collaboration, Stewardship and Innovation and a place where staff members feel respected and find a strong sense of purpose in their roles, contributing to a familial atmosphere characterized by mutual respect and enjoyment.
The Clinic Patient Registration Specialist provides initial access for all clinic and Orthopedic Urgent Care patients including responsibility for greeting, registering, verifying medical and demographic information, scheduling follow up appointments, and notifying clinical team of patient arrival. This role also is responsible to provide general support and assistance to patients, teams and perform various administrative activities needed by our Revenue Cycle teams. This role is direct patient facing and requires excellence in providing customer and quality service.
This is a part-time, 0.5 FTE position based at our Eagan Campus, primarily Orthopedic Urgent Care. Monday-Friday, 4:00pm - 8:00pm. Must be flexible to float to other Summit locations as needed.
Primary Duties:
Complete all aspects of Registration and Scheduling Standards efficiently and accurately to include register & schedule patients by collecting needed medical and demographic information; collect, apply and reconcile co-pays and payments; obtain and accurately enter Insurance information; follow all insurance and scheduling protocols to assure accurate and compliant billing; Coordinate interpreters and QRCs, as needed.
Prepare next day patient charts for teams; distribute couriered mail, postal mail and faxes
Communicate with teams/providers, as necessary, to provide a seamless and positive experience for the patient
Manage and coordinate patient pick up items including records and medical imaging CD's, while obtaining proper authorization and documentation.
Assist with rescheduling patients when providers schedules change
Responsible for ensuring the patient lobby is accessible, neat and orderly
Performs various administrative duties and other duties, as needed and assigned
Provide excellent customer service to all patients, teams, providers and staff by being attentive, respectful and helpful
Summit's hiring range for this position is $18.76 to $23.45 per hour. The hired candidate may be eligible to receive additional compensation in the form of bonuses, differentials and/or deferred compensation. In addition to our base salary, we offer a comprehensive total rewards package that aligns with our vision of leading a healthy and active lifestyle. This includes medical, dental, vision, disability, life insurance, paid time off and 401(k)/profit sharing retirement plan. If you are hired at Summit, your final base salary compensation will be determined based on factors such as skills, education, experience, and internal equity.
Summit Orthopedics provides the Twin Cities, Greater Minnesota and Western Wisconsin with the full spectrum of orthopedic care including sub-specialty clinics, walk-in care at our Orthopedic Urgent Care clinics, imaging, bracing, therapy, surgery, and post-surgical stays at our Care Suites. Our expert team of physicians, surgeons, physician assistants, certified athletic trainers and therapists are part of the 1200+ employees who partner to provide quality care designed to support a healthier, more active lifestyle.
Summit Orthopedics is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable laws and regulations of federal, state and local governing boards and/or agencies.
$18.8-23.5 hourly 5d ago
Patient Care Coordinator - Radio Drive Oral Surgery
Park Dental 4.0
Front desk coordinator job in Woodbury, MN
The Dental Specialists Radio Drive Specialty located in Woodbury, MN is seeking a compassionate, professional Patient Care Coordinator to join our team-oriented practice. As a Patient Care Coordinator you will play an important role in working with our doctor teams. You will check in patients, schedule patient appointments using a scheduling software, verify dental insurance, answer insurance and billing questions, and oversee patient account management.
Starting Salary: $23.50 - $26.50 per hour
#TDS
Responsibilities Preferred Qualifications
Proficient with Microsoft Office, typing and data entry skills
Ability to multi-task in a fast-pace work environment
Professional customer service
Effective communicator and team player
Dental insurance knowledge is a plus Work Schedule
Monday 6:30am-4:15pm
Tuesday 6:30am-4:15pm
Wednesday 7:00am-12:00pm
Thursday 7:00am-12:00pm
Friday 6:30am-4:15pm
Company Information About The Dental Specialists: Since 1998, The Dental Specialists has been owned and led by our doctors who are passionate about providing the best patient-centered care. New team members receive comprehensive training and one-on-one mentoring to set you up for success. Our practices offer welcoming environments for patients, and are equipped with state of the art technology. "Working for The Dental Specialists has been a fulfilling job that is centered on team work and patient care. Flexibility, positivity, and multitasking are key factors for success!" -The Dental Specialists Operations Team "Like" our The Dental Specialists careers page on Facebook for the latest updates about The Dental Specialists! The Dental Specialists is an equal opportunity employer.
$23.5-26.5 hourly Auto-Apply 58d ago
Front Desk Coordinator - Apple Valley
The Joint Chiropractic 4.4
Front desk coordinator job in Farmington, MN
FrontDeskCoordinator - Part Time
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
Greet and check in patients, providing a friendly and professional first impression
Manage the flow of patients through the clinic in a timely, organized manner
Present and sell wellness plans and membership packages confidently and accurately
Support the clinic's sales goals by converting new and returning patients into members
Answer phone calls and assist with appointment scheduling and patient inquiries
Re-engage inactive members and maintain up-to-date patient records using POS software
Assist with clinic marketing efforts and community outreach
Maintain a clean, organized frontdesk and clinic environment
Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
High school diploma or equivalent required
Minimum one year of customer service and sales experience preferred
Strong phone, computer, and multitasking skills
Energetic, motivated, and confident in a goal-driven environment
Positive attitude with a team-oriented mindset
Must be able to stand/sit for long periods and lift up to 50 pounds
Office management or marketing experience is a plus
Schedule
This role requires availability Tuesdays 10:00am - 7:00pm, Thursdays 2:00pm - 7:00pm and Fridays 10:00am - 7:00pm.
Compensation and Benefits
Starting pay: $18 - $20 per hour + Bonus
Holiday pay
Opportunities for career growth within The Joint network
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
$18-20 hourly Auto-Apply 60d+ ago
Dental Front Office
Bay Creek Dental-Minneapolis
Front desk coordinator job in Osseo, MN
Job Description
Front Office Coordinator - Bay Creek Dental (Maple Grover, MN)
About Us At Bay Creek Dental, we are a well-established private practice providing comprehensive, patient-focused care in a modern and welcoming environment. Our collaborative team values clinical excellence, professional growth, and strong patient relationships.
Schedule
Full-time, Monday through Saturday
Shorter hours on some days
Duties & Responsibilities
Greet and check in patients, ensuring a positive experience
Answer phones, schedule appointments, and confirm visits
Verify insurance benefits and submit claims
Handle patient billing, payments, and account management
Maintain and organize patient records in Eaglesoft
Coordinate treatment plans and review financial options
Support dentists and team members with office administration needs
Requirements
Minimum 3 years of dental front office experience
Proficiency with Eaglesoft preferred
Knowledge of PPO and FFS insurance
Strong communication and customer service skills
Organized, dependable, and able to multitask
Warm, professional, and team-oriented personality
Pay & Compensation
Competitive compensation DOE, $26-32 per hour
401K
PTO and paid holidays
Medical and vision insurance
In-house Dental
Potential bonus opportunities
Apply today to join our great team!
Benefits:
Medical
Dental
Vision
401k
PTO
Bonuses
Compensation:
$26-$32/hour
$26-32 hourly 10d ago
Medical Office Receptionist
Lifestance Health
Front desk coordinator job in Centerville, MN
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
* Belonging: We cultivate a space where everyone can show up as their authentic self.
* Empathy: We seek out diverse perspectives and listen to learn without judgment.
* Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
* One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $20.50 - $21.50/hour, plus quarterly bonus/incentive potential
Location: 7041 20th Avenue South Centerville, MN 55038
Duties/Responsibilities:
Operational Excellence:
* Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
* Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
* General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
* Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
* Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
* Manage frontdesk responsibilities including greeting and checking patients in/out in a courteous manner.
* Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
* Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
* Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
* Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
* Collect all in-person and telehealth co-payments and account balances at the time of service.
* Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
* Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
* Coordinate with clinicians pertaining to any additional patient questions.
* Support clinician schedules by auditing for appointment accuracy.
* Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
* Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
* Ability to work independently and as a team member.
* Strong communication skills, both written and verbal.
* Proficient in using Computer Software Applications (Microsoft Office & EMRs)
* Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
* High School or equivalent required, associates/bachelor's degree, preferred.
* 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Physical Requirements:
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
#LI-BM1
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
$20.5-21.5 hourly 15d ago
Front Desk Receptionist
Institute for Orthopedics & Chiropractic
Front desk coordinator job in Edina, MN
Benefits/Perks
Competitive salary
Great work-life balance
Simple IRA (after one year)
Short & Long term disability
Life Insurance
Ongoing training
Employee Discount
1 Full-time FrontDesk Receptionist position open (32-40 hours with benefits)
Institute For Orthopedics & Chiropractic is a busy multi-specialty clinic with 5 chiropractors, 2 Physical Therapists, 2 PTAs and 2 Massage Therapists in two locations, Edina and St. Paul.
***********************
Hours & Location: Closing shift: Monday, Wednesday, Thursday & Friday 9am-5:30pm, Tuesday 9:30am-6pm
6550 York Avenue S., Suite 600, Edina, MN 55435
Some occasional travel to our St Paul office for coverage and occasional Saturday coverage in the future.
Our ideal candidate is:
Passionate about healthy living
Strives for excellence; goes above and beyond to provide the BEST care for our patients
Works well as a team by collaborating, sharing ideas and encouraging each other
Excellent communication skills
Medical experience is a plus
We use Apple computers: iPad, Pages, Numbers, Microsoft Teams
Medical software: Jane
The responsibilities for this position are:
Greeting patients
Collecting copays and balances
Preparing paperwork for upcoming appointments
Communication with patients and doctors
Verifying insurance benefits
Complete prior authorizations/referrals
Answer multi-line phone and scheduling for two locations
Explains Insurance benefits to the patients
Optimizing provider schedules and patient satisfaction with efficient scheduling
We are looking forward to receiving your application. Thank you.
Compensation: $16.44 - $22.25 per hour
CHIROPRACTIC CARE AT IOC At IOC, our reputation and success has been built in an integrative and complete treatment approach combining traditional chiropractics (utilizing the Gonstead Method of chiropractic).
WE SPECIALIZE IN NON-SURGICAL TREATMENT OF ORTHOPEDIC CONDITIONS. Such as:
Back & Neck pain - injury
Disc Degeneration - Bulging - Herniations
Extremity Joint Pain
Arthritis - Degenerative Joint Disease
Fibromyalgia
Chronic Pain Syndromes
Tendonitis - Bursitis
Spinal Degeneration
Sciatica & Arm Pain, Numbness & Tingling
Headaches - Migraines & Tensions
Vertigo
Carpal Tunnel Syndrome
Whiplash
Sports Injuries
Neck Pain
Car Accident Injuries
Frozen Shoulder
Hip Pain - Bursitis
Muscle Strains, Pulled Hamstrings
Sprained Ankles
Rotator Cuff Tendonitis and Tears
Tennis Elbow
And many other Orthopedic conditions, injuries.
$16.4-22.3 hourly Auto-Apply 60d+ ago
Patient Services Coordinator
Fairview Health Services 4.2
Front desk coordinator job in Burnsville, MN
We are seeking a patient services coordinator (PSC) to join our outpatient cardiac rehab clinic at M Health Fairview Clinic in Burnsville. The PSC performs a number of duties throughout the day, including answering phones, scheduling and rescheduling patients and clerical work. The PSC working in patient care settings is also responsible for greeting and checking in patients/visitors, providing and making sure patients fill out necessary forms as well as maintain a clean, welcoming environment. The PSC must have knowledge of computers, database/word processing software and standard office procedures and equipment. A candidate for this position must also possess excellent customer service and communications skills.
* FTE: 0.7, authorized for 56 hours per pay period.
* Schedule: Every other Monday: 7:45am - 4:15pm, Tuesdays & Thursdays: 8:30am - 5:00pm, Fridays: 6:45am - 3:15pm.
* Full benefits such as medical, HSA, dental insurance, vision insurance, 403b, PTO, Shift Differentials, health & wellbeing resources, paid for continuing education credits, and more!
Fairview Rehabilitation offers a range of services that serve patients across 10 acute-care hospitals, 3 post-acute settings and 70 outpatient adult and pediatric therapy clinics. Consisting of Physical, Occupational and Speech Therapy as well as Audiology and Cardiac & Pulmonary Rehab, our therapists collaborate with colleagues in all medical settings and offer dozens of specialty programs.
As an academic health system with residency and fellowship programs and a rehab-focused clinical quality team, we have a collaborative culture that is centered on learning with an emphasis on evidence based, patient-centered care. Rehab's continuing education program offers 40+ continuing education courses per year at no cost to employees and further supports numerous external CE courses each year. As an industry leader in rehabilitative care with nationally recognized programs, our therapists play a meaningful role in helping patients reach their goals and live more fulfilling lives.
Responsibilities
* Completes scheduling functions
* Demonstrates excellent customer service skills
* Produces efficient and accurate schedules and associated reports
* Records and updates schedule changes accurately, communicating changes to all involved staff
* Seeks out solution to time conflicts directly through parties involved and other available resources.
* Scans pertinent documents into the patient record
* Informs patients if there is an unexpected change in their scheduled appointment, including offering other options, rescheduling or cancelling
* Completes clerical and reception duties
* Answers, screens, and responds to telephones calls
* Reviews and routes scans, faxes, inter-departmental or postal service mail
* Takes and leaves concise messages for patients and responds as requested
* Makes new patient packets
* Pulling and tallying data
* Word processing
* Report development
* Develops and implements office/department procedures to maintain systems and records
* Orders supplies and monitors par levels for the department
* Locates and orders repairs and service requests
* Maintains databases, files and records on a regular basis according to established procedure
* Completes the Medicare and Medical Assistance certification, as applicable
* The PSC working in settings that are providing patient care are responsible for:
* Checking in patients
* Facilitates all necessary paperwork
* Obtains all necessary patient consent and delivers privacy and bill of rights information
* Gathers patient demographic
* Obtains necessary signatures
* Ensuring waiting room and frontdesk appearance is professional and clean
Preferred Qualifications
* Vocational/Technical training
* A.A./A.S.
* 1 year experience as a scheduler/administrative assistant in a healthcare setting
Benefit Overview
Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: *****************************************************
Compensation Disclaimer
An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
EEO Statement
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
$35k-40k yearly est. Auto-Apply 4d ago
Patient Services Coordinator-LPN, Home Health
Centerwell
Front desk coordinator job in Brooklyn Park, MN
**Become a part of our caring community and help us put health first** The **Patient Services Coordinator-LPN** is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management
+ Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.
+ Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console.
+ Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.
+ Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.
+ Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.
+ Completes requested schedules for all add-ons and applicable orders:
+ Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.
+ Schedules TIF OASIS collection visits and deletes remaining schedule.
+ Reschedules declined or missed (if appropriate) visits.
+ Processes reassigned and rescheduled visits.
+ Ensures supervisory visits are scheduled.
+ Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.
+ Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.
+ Verifies visit paper notes in scheduling console as needed.
+ Assists with internal transfer of patients between branch offices.
+ If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.
+ If clinical, may be required to perform patient visits and / or participate in on-call rotation.
**Use your skills to make an impact**
**Required Experience/Skills:**
+ Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices
+ Have at least 1 year of home health experience.
+ Prior packet review / QI experience preferred.
+ Coding certification is preferred.
+ Must possess a valid state driver's license and automobile liability insurance.
+ Must be currently licensed in the State of employment if applicable.
+ Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$48,900 - $66,200 per year
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
**About Us**
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
$48.9k-66.2k yearly 41d ago
Front Desk Client Access Coordinator
Bloomington 3.6
Front desk coordinator job in Bloomington, MN
Build Something Bigger - And Change Lives, Including Your Own. In 1935, Louise Whitbeck Fraser opened a school in her home for people with disabilities - defying social expectations and choosing compassion over convention. She believed everyone deserves the chance to reach their potential and thrive. Today, that same bold spirit is alive in every Fraser service. We're still building something bigger - a more inclusive, connected world where everyone belongs. At Fraser, you'll find more than a job. You'll find purpose. You'll find growth. And you'll find a place where your work changes lives - including your own.
The FrontDesk Client Access Coordinator serves as the first point of contact for new and existing clients seeking Fraser clinical services. This role is responsible for greeting and checking in clients at the clinic, completes scheduling and enrollment tasks both in person and over the phone, supports emergency response and preparedness efforts, and provides exceptional customer service with empathy, professionalism, and care.
Job duties:
Provide in-person and telephone support in a manner that is timely, professional, and courteous to ensure the client has the most positive experience possible.
Greet and check-in all clients and visitors to the building: answer routine administrative inquiries, collect co-payments, gather required information and signatures.
Verify client insurance eligibility and provide scheduling opportunities at any time during a client visit or over the phone.
Maintain ongoing accuracy of client records including insurance, demographic, schedule, and referral information of the client.
Professional communication and cooperation with clinicians as needed to successfully complete client enrollment, assess client needs, and determine the appropriate Fraser services for each incoming client. Provides all resources and needed information to the client and/or family.
Effectively communicate with clients/families in a professional manner that supports sensitivity to each client/family's individual needs. Utilizes and schedules adjunct interpreter services.
Proactively works referrals and waitlists to offer available scheduling options for clients and meet basic clinician productivity expectations and scheduling targets.
Monitor and maintain treatment room scheduling and upkeep for all clinic-based appointments and assist with day to day basic building needs.
Serves as a lead member of the First Response Team during emergency situations and drills by directing and guiding responders, and by assisting with documentation and follow-up after the event.
Join Fraser and be a part of a team that makes a meaningful impact every day.
Qualifications:
High School diploma or equivalent required.
BA/BS in sociology, psychology or related field preferred.
Minimum one year of related experience is preferred - intake, scheduling, health care, insurance, and customer service experience
Commitment to promoting diversity, multiculturalism and inclusion with focus on culturally responsive practice, internal self-awareness and reflection
Location, Schedule: & Pay:
Fraser Bloomington, MN
Full time, Monday through Thursday from 10 AM - 6:30 PM, Friday from 8:30 AM - 5:00 PM
$20.00 - $21.00 per hour depending on qualifications.
Fraser Offers Benefits for Full-time Employees (30+ hours per week):
Medical, dental and vision insurance
Health Savings Account (HSA) and Flexible Spending Account (FSA)
Employee Assistance Plan (EAP)
Life, AD&D and Voluntary Life Insurance
Long-Term Disability, Accident Insurance, Critical Illness Insurance and Hospital Indemnity Insurance
Pet Insurance
403(b) Retirement Plan with Company Match
Work-Life Balance; 5 weeks of paid time off annually (18 days PTO + 9 Paid Holidays)
Opportunities for community involvement in Fraser-organized events
Career growth opportunities
Employee Referral Bonuses
Why Join Fraser?
Meaningful Impact
Help individuals and families lead more connected, independent, and fulfilling lives. Your impact here is real - and lasting.
Competitive Pay & Benefits
Fraser offers fair pay and comprehensive benefits that support your health, well-being, and future goals.
Flexibility & Work-Life Balance
With flexible schedules, generous paid time off, and wellness programs, Fraser helps you care for others without sacrificing yourself.
Grow Your Career With Us
We invest in your development with training, licensure support, leadership pathways, and real opportunities to advance.
Culture That Lives Its Values
Inclusion isn't just a buzzword - it's how we operate. You'll be seen, heard, and supported to bring your full self to work.
Thrive with Stability and Purpose
With nearly 90 years of trusted service and continued growth, Fraser is a nonprofit where you can build a lasting, mission-driven career.
Fraser is Minnesota's leader in autism, mental health, and disability services - and one of the few Certified Community Behavioral Health Clinics (CCBHCs) in the state. As a nonprofit organization, we provide integrated community behavioral healthcare that improves quality, accessibility, and coordination of care. We lead with compassion, innovate with purpose, and fight for inclusion - every single day. Ready to Build Something Bigger? Join Fraser. Grow with us. Make a difference. Because when you thrive, so does the world around you.
Encouraged to apply: reception, frontdesk, medical receptionist, office assistant, customer service, administrative assistant, client access, client coordinator, patient coordinator, call center representative, client services, scheduling
Diversity, Inclusion, and Belonging: Fraser values a diverse staff to ensure the best outcomes for our diverse client base. We are committed to anti-racism at Fraser. Our anti-racism committee assesses, develops, and implements numerous initiatives ranging from recruiting and retaining diverse staff to staff training and more.
If you are having trouble applying or have questions, please contact Fraser HR at ******************. If you have successfully submitted your application, you will get a confirmation email. If you do not receive the confirmation email, please check your junk/spam folders, then contact us as we may not have received your application. Thank you for considering Fraser!
$20-21 hourly Easy Apply 1d ago
Patient Care Coordinator-MPDA St. Paul
Metropolitan Pediatric Dental Associates 4.0
Front desk coordinator job in Saint Paul, MN
Job Description
Metropolitan Pediatric Dental Associates - St. Paul
Join Our Team as a Patient Care Coordinator!
We're excited to welcome a motivated Patient Care Coordinator to our beautiful St. Paul location! This is a fantastic opportunity to make a positive impact in the lives of children every day.
Who We Are:
MPDA is a specialty dental practice certified by the American Board of Pediatric Dentistry. We provide expert pediatric dental care for infants, toddlers, children, pre-teens, and teens at our 4 locations throughout the Twin Cities, including St. Paul, Fridley, North Oaks, and Eagan. Our gentle and compassionate team of pediatric specialists have been delivering high-quality pediatric dental care tailored to the unique needs of growing smiles since 1965.
Job Responsibilities:
Greet patients and families warmly upon arrival
Check in and check out patients
Provide child-friendly and family-oriented customer service
Answer phone calls and respond to inquiries about services, appointments, and billing
Schedule, reschedule, and confirm appointments (via phone, email, or text)
Manage daily appointment calendar to optimize flow for pediatric patients
Handle emergency or walk-in appointments efficiently
Verify dental insurance eligibility and coverage for pediatric services
Collect and process co-pays and payments
Prepare and submit insurance claims
Follow up on unpaid claims and balances
Explain treatment costs and insurance coverage to parents/guardians
Follow HIPAA regulations and protect patient privacy
Maintain communication with the dental team about patient needs or changes in schedule
Coordinate referrals or specialist appointments as needed.
We offer a fun and fast-paced work environment, flexible work hours with no evenings or weekends required, competitive salaries, and excellent benefits packages. New grads welcome!
MPDA participates in E-Verify.
$32k-39k yearly est. 10d ago
Front Desk Receptionist
MRA Recruiting Services
Front desk coordinator job in South Saint Paul, MN
Mathias Die Company
Receptionist - Grow your Career!
Onsite: 391 Malden St. South St. Paul, MN
Join our team as a Receptionist and gain exposure to a dynamic manufacturing company where you'll be the first point of customer contact. You will learn more about administration, operations, and more!
About Us: At Mathias Die Company, we pride ourselves on our commitment to quality and innovation. We bring decades of experience, advanced technology, and a commitment to craftsmanship to every project we take on. We are dedicated to delivering top-notch products and services to our clients.
Job Description: As a Receptionist, you will serve as the first point of contact for visitors and callers, providing a welcoming and professional experience. Your responsibilities include answering and directing phone calls, greeting guests, managing incoming and outgoing correspondence, and supporting administrative tasks. You will ensure accurate information flow between customers and team members through effective communication and attention to detail.
Essential Functions:
Greet and assist customers
Assigned tasks have organizational focus
Adaptability within a business - industrial manufacturing office skill environment
Team work & fosters cooperative spirit
Be an Open Individual for recommended additional skill training & professional development, typically provide by outside vendor or on-line
Key Responsibilities:
Answer incoming call activity and external call activity professionally, in a timely manner
Good Positive Experience & Human Relations Practices
Customer Service Oriented
Accurate, timely processing of invoices, accounts receivable & operating systems data input
Computer & Desktop skills within business basic software & specific/trained Operating Systems
Key communication monitor/source-point for management daily awareness and staff emergency situations
Assigned tasks support Monthly on-site Customer Training Sessions
Display high standards of ethical conduct, exhibits honesty & integrity
Responds appropriately to supervision, assist booking keeper with various duties
Good Daily attendance & on-time discipline
Displays high level of work initiative, effort, and commitment towards completing tasks efficiently; works with minimal supervision
Manage through FrontDesk Office Distractions
Qualifications:
High School Diploma/GED
Previous phone and computer experience
Customer oriented
Computer knowledge and/or experience
Skill capability and room for skill improvement around written and verbal
English communication skills
Manage details, recognize what detail orient value brings and pattern of being well organized
Ability to work independently and handle multiple tasks
Team player with the ability to work well with all levels of the organization
Ability to handle fast paced work environment
Professional manner and demeanor
What We Offer:
Competitive Compensation Starting at $18.50+/hour
Comprehensive Benefits Package
First shift hours starting at 8AM
Opportunities to explore career paths in administration, operations, and beyond
A Supportive and Collaborative Work Environment
Strong and Stable Organization
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We Make it Easy
Founded in 1901, MRA is a nonprofit employer association that serves more
than 4,000 employers, covering more than one million employees.
As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce.
We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.
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$18.5 hourly 18d ago
Patient Placement Representative
Regions Hospital & RHSC
Front desk coordinator job in Saint Paul, MN
Regions Hospital is seeking someone with exceptional verbal communication and customer service skills to join our Patient Placement team! This position is a part time (20 hours/week), benefit eligible position.
This position works with Administrative Nursing Supervisor (ANS), Physicians, Nursing, Utilization Management, HealthPartners (HP) Direct operators, and departmental management, to ensure timely and accurate service in support of Regions' patient access and flow. Under the daily operational direction of the ANS, the Patient Placement Representative carries out system and verbal communication to promote timely patient access and movement within the hospital. This includes daily problem solving for partners related to systems issues, accurate and timely system record initiation, data entry, creation of patient identification bands, and transport arrangements for discharging patients. Performs other duties as assigned.
Work Schedule:
Combination of 8 and 12 hour shifts (1500-2300, 1900-0700 and/or 2300-0700) during the week. Every other weekend (Friday, Saturday, Sunday) from 1900-0700.
Required Qualifications:
High school diploma or equivalent.
Two (2) years demonstrated successful customer service experience including 1 year of data input experience and phone service support.
$36k-43k yearly est. Auto-Apply 15d ago
Front Desk Agent - PT (3-11pm Friday/Saturday)
Arbor Lodging 3.5
Front desk coordinator job in Minneapolis, MN
Job DescriptionDescription:
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The FrontDesk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs.
Duties & Responsibilities:
Greet and check-in guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and address guest needs and requests
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time
Requirements:
Qualifications:
High school Diploma or equivalent
Credit Card handling experience preferred
Hotel FrontDesk experience preferred
Experience with hotel reservations software preferred
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent written and verbal communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Medical, Dental, and Vision insurance available to eligible employees
Wellness benefits available to eligible employees
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
$33k-39k yearly est. 8d ago
Patient Experience Representative
Open Cities Health Center 3.6
Front desk coordinator job in Saint Paul, MN
Our Patient Experience Representatives are the first and last person our patients come in contact with and are responsible for each patient's experience while they are with us in the clinic. You will ensure the patient gets checked in and has the paperwork required for their visit and update the patient's information to ensure accuracy. You will verify the patient's insurance information and update in a timely manner if necessary. You will work with in a team of Patient Experience Representatives to ensure our patients receive excellent customer service and the care they deserve.
JOB RESPONSIBILITIES:
Greets patients and others in person
Check patients in EMR and verify insurance and personal profile information
Confirm and update demographic information
Responsible for taking co-pays, sliding fee payments, etc. and provide receipts to patients.
Post co-pays to the system daily as directed
Print billing tickets & visit labels
Answer incoming calls
Schedules appointment
Demonstrates good communication skills/both written & verbal
Maintain orderly appearance of reception and frontdesk areas
Performs clerical duties as assigned by FrontDesk Manager or FrontDesk Lead
Attends meetings as required
Ensure all patient records are current and updated in a timely manner
Adhere to all HIPPA compliance standards
Coordinate translators for patients
Tasks and relays information to the appropriate people
Escalate issues to management
Sets up patients for the Sliding Fee
Sets up patients with a payment plan
Responds to patient billing questions
Directs patients to MNSure navigator when applicable
Intakes new patients
Train new staff on processes as instructed
All other duties, assignments and projects as assigned
KNOWLEDGE, SKILLS and ABILITIES:
BI-LINGUAL SPANISH SPEAKING PREFERRED
Familiar with Medical Terminology.
Confidentiality in accordance with HIPAA guidelines and regulations.
Medical billing and/or collection experience beneficial
Strong attention to detail, flexible and adaptable with strong collaboration and teamwork skills
Computer Skills: Proficiency in Microsoft Office Word, Excel, PowerPoint, and Outlook required.
QUALIFICATIONS:
High School Graduate or equivalent
Advanced degree a plus
3+ years in Patient Registration or equal applicable field experience.
Medical Terminology, Medical Billing, or related certificate preferred.
Ability to work with people of diverse backgrounds and cultures
Ability to demonstrate effective, culturally sensitive communication skills and effectively communicate verbally and in writing with a variety of people
$38k-44k yearly est. Auto-Apply 60d+ ago
Front Desk Coordinator
Dog Days
Front desk coordinator job in Saint Paul, MN
Looking for professional, mature business-minded individual to run our frontdesk. The frontdesk is the central nervous system to our business. Potential clients calling for information, clients calling to book dog grooming, boarding, daycare, training, etc.
Heavy phone work and interfacing with the public one on one. Must be able to handle multi-line phone, put client on hold, pick up next line, etc.
Required to have working experience with Microsoft suite of software especially Excel, Word, and Outlook.
Comfortable making outbound "cold" and "warm" calls to potential and existing clients with intention to schedule dog grooming or other appointments.
Inside Sales/Customer Service mentality looking for our product or service that will fit the client's needs, wants and suggestion it.
Hours are to be determined working Tuesday through Saturday eight-hours per day + with one hour lunch break.
PRIMARY DUTIES:
1. Phone handling
2. Appointment scheduling
3. Computer Software System Operation
4. Answer inquiries
5. Administrative
6. Handle waiting visitor's need for appointment, check-out, check-in, as needed
7. General cleaning, ensure front area is clean, organized, stocked, and tidy
8. Report problems or challenging situations as they arise from staff or clients to the Supervisor.
9. Maintain a professional bearing, role modeling proper procedure and a positive attitude.
10. Other duties as assigned.
Pre Qualification Questions:
1. Do you have dependable transportation to and from work?
2. Can you work weekends and holidays?
3. Are you okay with working a flexible schedule (not having same days off each week)?
4. Can you lift 30 pound dogs in and out of bathing tubs repeatedly throughout the day?
5. Can you start right away?
Dog Days - St Paul Dog Daycare & Boarding, CA wants career-minded folks with interest in the pet services industry. K9 Resort and Spa's mission is "To make a positive difference in the lives of dogs and their owners." If you would like to join our Mission then please complete our on-line employment application.
Dog Days - St Paul Dog Daycare & Boarding is a full service canine exclusive facility. We offer grooming, daycare, overnight boarding, training, vaccinations, and anesthesia-free canine teeth cleaning. Our grooming staff are certified groomers with veterinary assistant diplomas who have been with us for many years. Dog Days is continually staffed and dogs are separated by temperament and size. Daycare at our facility includes life enrichment exercises to ensure that your dog has a meaningful time while visiting and socializing. We offer group training at our facility and behavior adjustment training in your home. We look forward to the opportunity of serving you and your canine.
Company Description
At Dog Days, our goal is simple: to ensure that pets are safe, happy and well taken care of. When working with us, you can rest assured that your pet is in good hands. Services we provide include dog training, dog grooming, dog boarding, dog daycare, and more
PAY/ BENEFITS: Health Insurance and Paid Time Off. Negotiable based on experience.
Benefits:
Health insurance
Paid time off
Schedule:
8 hour shift
Day shift
Monday to Friday
Application Question(s):
What salary range are you targeting for this position?
Experience:
Administrative Assistant: 3 years (Required)
Shift Availability:
Day Shift (Required)
Work Location:
One location
COVID-19 Precaution(s):
Personal protective equipment provided or required
Temperature screenings
Social distancing guidelines in place
Sanitizing, disinfecting, or cleaning procedures in place
Why UMPhysicians?
The Patient Representative promotes UMPhysicians' philosophy of patient centered care to meet the needs of all visitors and guests by maintaining a welcoming, friendly profile in the clinic and is responsible for the professional and efficient operation of both reception check-in and checkout procedures. The individual in this role must have exceptional time management and prioritization abilities, exemplary customer service skills, and excellent organization and communication capabilities.
What you will do as a Patient Representative:
Assists with phones and schedules future appointments and/or procedures.
Welcomes visitors, provides non-clinical information, collects co-pays, and enters/verifies health insurance information at check-in
Oversees the clinic lobby and patient waiting area and ensures it is clean, orderly and inviting
Arranges accommodation and/or interpreter services as need needed for the patient visits
Resolves non-clinical patient customer service issues
Assists with coordinating provider schedules and appointments
Maximize efficiencies of clinic schedules and to reduce patient waiting times and enhance customer experience
Requests/obtains/sends medical records and diagnostic test results from patient visits to other providers as requested
What you will need:
Successful completion of Patient Representative training program and OJT within 5 weeks of hire.
Knowledge of online scheduling and experience with EMR systems
Keyboarding skills of 35 wpm.
Proven experience in customer service
Location: 2512 S 7th St., Minneapolis, MN, 55454
This position may be required to float to other departments at the discretion of the manager based on clinic needs.
Hours: 40 hours/week 8:30 AM - 5:00 PM, Monday - Friday with some flexibility requested based on business needs.
This position may be required to float to other departments at the discretion of the manager based on clinic needs.
Benefits: This is a fully benefit eligible position: Competitive wages, Healthcare (including vision & dental), 401K, parking & tuition assistance and more!
Compensation:
20.18 - 27.53 USD Hourly
At M Physicians we believe in pay transparency and equity. The compensation for each position is based on experience, skills, qualifications, and other role-specific considerations. Our total compensation is designed to support your well-being, career growth, and work-life balance.
University of Minnesota Physicians (M Physicians), a non-profit organization headquartered in Minneapolis, seeks motivated individuals for both clinical and non-clinical roles to drive innovation in health and medicine. Our inclusive culture offers competitive salaries, excellent benefits, and the opportunity for career development in the exciting field of health care to over 1,200 physicians, 300 advanced practice providers, and 2,200 health professionals and staff across Minnesota and beyond.
Join us on a mission to advance medicine.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
$38k-44k yearly est. Auto-Apply 51d ago
Patient Representative
Healthcare Support Staffing
Front desk coordinator job in Minneapolis, MN
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
This position is responsible for creating the first impression of Fairview's services to patients, families, and other external customers by providing superior service with their interactions. (i.e. Create a welcoming atmosphere to all clinic guests). To ensure high quality care, and as a member of the care team, the patient representative supports quality patient- and family-centered care principles through performing a variety of high level functions within a care team to support the needs of the healthcare team and patients/families. The patient representative will continually look for opportunities to improve processes and workflow.
Provide superior customer service, in person and on the phone to all customers
Greet patients in a respectful manner
Effectively work with medical staff, nursing, ancillary departments, and other external sources to ensure patient's needs are met.
Direct patient to waiting room after registration and notifies patient care staff of arrival.
Responsible for taking care of callers needs promptly and effectively.
Transfer calls to appropriate locations as needed
Schedule and maintains patient appointments.
Performs appropriate scheduling and registration functions, via computer system, including entry of demographic, insurance, referring physician data, and exam information
Ensure appropriate information is gathered and verified to ensure a smooth transaction as a patient prepares for their visit including demographic info, insurance, account maintenance, co-pay and balance information
Qualifications
Epic/EMR Scheduling experience preferred
Computer Savvy
Excellent customer service skills
basic knowledge of medical terminology
1 years of experience working in a relevant healthcare environment
Polished and professional candidate
Knowledge with different medical insurances (ex, medical, medicare, private)
Additional Information
Shift: Monday-Friday - 8 hours shifts Day Shift
If Contract, Length of Assignment: 3 Months contract- will go Perm for right fit!
Interested in being Considered?
If you are interested in applying to this position, please click Apply.
$36k-43k yearly est. 2d ago
Medical Front Desk Receptionist
Voyage Healthcare Mn
Front desk coordinator job in Plymouth, MN
Voyage Healthcare has been providing healthcare for 70 years and empowers over 200 employees to deliver high-quality healthcare to our patients. We are one of the few independent clinics left in the state of Minnesota and continue to strive towards our mission - improving the well-being of our surrounding communities. With a variety of specialties and four locations in the northwest Twin Cities metro, we offer a supportive and patient-centered atmosphere and the ability for career growth.
At Voyage Healthcare, we believe in care & compassion, belonging, excellence, teamwork, well-being, impact, and adaptability. Become part of our team where we foster a positive, supportive, and compassionate environment built on our organization's values.
We are seeking a highly organized and detail-oriented FrontDesk Medical Receptionis t to join our team. In this role, you will be responsible for providing exceptional customer service to patients and visitors, scheduling appointments, managing patient records, and supporting the smooth operation of the frontdesk. As a key part of the patient experience, you will contribute significantly to the overall success of our practice. This is full-time position with rotating shifts that include closing.
Hourly Range: $19.00 - $21.75, based on years of relevant experience.
Sign-On Bonus: eligible candidates will receive a $1,000 tiered sign-on bonus, paid in three installments.
Responsibilities:
Create a welcoming and professional environment by greeting visitors and patients in-person and by phone
Optimize provider schedules and patient satisfaction through efficient appointment and procedure scheduling across multi-specialty, multi-location clinics
Verify patient information with confidentiality; collect co-pays and outstanding balances
Schedule follow-up appointments and procedures as needed
Communicate with patients and families to ensure completion of required forms
Follow procedures and policies to ensure a safe work environment and maintain compliance with OSHA standards
Travel to other clinic locations to provide frontdesk support as needed
Performs other related duties as assigned
Requirements:
High school diploma or equivalent
1-3 years of medical clinic experience
Proficiency with electronic medical record systems (EMR)
Strong customer service mindset with the ability to manage fast-paced, high-volume patient calls
Excellent communication and interpersonal skills, with the ability to interact effectively with patients and staff
Ability to perform a variety of administrative and patient-support tasks
Enjoy working in a fast paced, team oriented environment
Voyage Healthcare offers a comprehensive benefits package including:
Supportive, collaborative, and welcoming work environment where your contributions are valued
Paid Time Off (PTO)
Paid Holidays + Birthday Floating Holiday
Medical, Dental & Vision Insurance
Long Term Disability Insurance (LTD)
Short-Term Disability Insurance (STD)
Company Paid Life Insurance
Retirement Benefits with 401(k) Match
Education Assistance
Employee Assistance Program (EAP)
Voyage Healthcare is an Equal Employment Opportunity/Affirmative Action Employer. Applicants are considered for employment based on their education, training, experience, and aptitude for the position. EOE/AA
$19-21.8 hourly Auto-Apply 17d ago
Front Desk/Medical Receptionist
Bhatti Gastroenterology Consultants Pa
Front desk coordinator job in Chaska, MN
FrontDesk/ Medical Receptionist
• Scheduling, rescheduling, and canceling patient appointments as required.
• Answering patients' questions regarding medical tests and procedures.
• Providing instructions to patients to ensure that they are prepared for examinations and procedures.
• Confirming patient appointments.
• Courteously receiving incoming telephone calls and taking messages as needed.
• Explaining financial requirements and obligations to patients and entering payments into the practice management system.
• Scheduling referral appointments and follow-ups.
• Verifying insurance details and informing patients of un-covered fees.
• Filing documents and organizing supplies.
• Issue medical files to persons and agencies according to laws and regulations.
• Distribute medical charts to the appropriate departments of the facility.
• Maintain quality and accurate records by following procedures.
• Ensure patient charts, paperwork and reports are completed in an accurate and timely manner.
• Make sure all medical records are protected and kept confidential.
• File all patients' medical records and information.
• Supply the nursing department with the appropriate documents and forms.
• Complete clerical duties including answering phones, responding to emails, and processing patient admission/reception.
How much does a front desk coordinator earn in Lakeville, MN?
The average front desk coordinator in Lakeville, MN earns between $26,000 and $41,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.
Average front desk coordinator salary in Lakeville, MN
$33,000
What are the biggest employers of Front Desk Coordinators in Lakeville, MN?
The biggest employers of Front Desk Coordinators in Lakeville, MN are: