Front desk coordinator jobs in Lakewood, OH

JOB CONTENT ) * Responsible for all patient support services conducted in the front office. Essential duties and responsibilities which must be performed in order to carry out the summarized above: (The following description is a general representation of the key duties and responsibilities of this position. Other duties may be assigned, as required.) * Greets patients and visitors in a prompt, courteous, and helpful manner. * Uphold the positive reputation of Neighborhood Family Practice by always treating visitors in a friendly, welcoming and compassionate manner. * Responsible for accurate and timely scheduling and registration. * Makes appropriate phone calls or access insurance companies through internet to determine patient's eligibility of coverage. * Collect co-payments and other types of patient responsibility payments and accurately balances money collected daily. * Educate patients on options available for all patients eligible for financial assistance. * Efficiently handles telephone calls and routes to appropriate persons or departments. Communicates general clinic information to necessary persons. * Follows office policies and procedures for your department as well as the organization. * Maintains work area and lobby in a neat and orderly manner. * Effectively communicates with providers or other departments. * Responds to emergency calls and uses overhead paging system according to procedure. * Coordinates patient transportation for scheduled patients with need. * Calls and confirms patient appointments as needed. * Makes outreach calls to patients for care and quality team as needed. * Participates in educational activities or training sessions as appropriate. * Protects patients' rights by maintaining confidentiality of personal and financial information and securing workstation. * Handles faxes and copying as requested.

Front Desk Coordinator “Open Up” to A Whole New Dental Experience Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care. Wondering how this shapes your job experience? We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry. Smiling from Open to Close Monday through Friday Responsibilities Skills Required to Make a Great “Impression” on Our Team Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments. Explains procedures and/or services to patients using dental knowledge. Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate. Tracks appointments due to no-shows, cancellations, and late arrivals Qualifications So How Can You “Fill” This Role? High School Diploma or equivalent (Associate's degree preferred) 1-5 years of customer service, insurance, or dental experience preferred Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed “Brace” Yourself… It only Gets Better Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us Comprehensive benefits package, including 401k Constant opportunities for career growth and continuing education An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients Equal Opportunity Employer We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law. #NADG3 We can recommend jobs specifically for you! Click here to get started.

Please Note!!! Although you are submitting an employment application and resume for this job on Indeed or Zip Recruiter, you will still need to put in an employment application and resume at NEON. Please visit our website at **************************************************** General Duties Under the supervision of the Dental Health Service Manager, the Dental Patient Representative supports the Dentist in registering the dental patients, coordinating appointments, cash collection, charge entry, billing, coordination of benefits, insurance verification, incoming dental calls, discussing treatment plans, screening of emergency walk-ins and day appointment performs a variety of dental assisting duties while promoting quality dental care for outpatients and a safe environment of minimal stress. The Dental Patient Representative assists the dentist, teaches the patient how to care of their teeth, communicates effectively with patients( parents if patient is a child), maintains equipment and inventory, and follows universal precautions and all OSHA requirements. Education High School Diploma or GED. Minimum Qualifications Ability to serve as a mature and competent receptionist. Ability to display skill and tact in greeting patients. Ability to plan and organize. 2+ years of experience in a fast paced office environment. Technical Skills Computer Skills- Microsoft Office, Keyboard (We utilized electronic dental records and digital x-rays).

Company: Novus Clinic Job Title: Patient Coordinator Department: Ophthalmology Reports To: Clinic Supervisor is located in Tallmadge, OH Hours: Monday 8:30 AM - 5:00 PM Tuesday 8:30 AM - 7:00 PM Wednesday 8:30 AM - 2:00 PM Thursday 8:30 AM - 6:00 PM Friday 8:30 AM - 5:00 PM Saturday 8:00 AM - 2:00 PM - rotating Saturdays! SUMMARY A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. ESSENTIAL DUTIES AND RESPONSIBILITIES * Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave * Answer phones (both external and internal); assure prompt, courteous service at all times * Practice urgency at all times with patients' time, as well as Doctor's time and schedule * Manage patient flow in the office * Knowledge of common fees charged for common visits and collect correct payments * Complete daily reconciliations / close day / countdown cash drawer * General office duties and cleaning to be assigned by manager QUALIFICATIONS * Ability to interact with all levels of employees in a courteous, professional manner at all times * Desire to gain industry knowledge and training * Demonstrates initiative in accomplishing practice goals * Ability to grow, adapt, and accept change * Consistently creating a positive work environment by being team-oriented and patient-focused * Commitment to work over 40 hours to meet the needs of the business * Reliable transportation that would allow employee to go to multiple work locations with minimal notice EDUCATION AND/OR EXPERIENCE * Minimum Required: High school diploma or general education degree (GED) * Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience LICENSES AND CREDENTIALS * Minimum Required: None SYSTEMS AND TECHNOLOGY * Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS * This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job DescriptionThe PART-TIME (24 hours) Medical Secretary monitors the operation of the administrative office of the facility. The incumbent will function as a secretary/receptionist and is responsible for all duties and functions of the office as dictated by the Policies and Procedures. This role requires a variety of skills and responsibilities that fall into the categories listed below. These duties and responsibilities are not set forth for the purpose of limiting the assignment of work. This is not to be construed as a complete list of duties to be performed by the individual holding this position. The duties listed may be divided among Medical Secretary Staff members to better suit the needs of specific facilities. Responsibilities: Demonstrates appropriate and professional communication skills Greets patients, and visitors and announces their arrival to the appropriate unit Checks patients in on patient schedule and daily calendar Calls appropriate transportation companies for patients when needed Follows appropriate procedures in emergency situations Answers telephone promptly and courteously, refers calls to the appropriate person, takes and relays messages as needed Distributes all incoming mail appropriately, including inter-office Displays a professional manner and demeanor when greeting incoming customers Follows appropriate chain of command Communicates in an appropriate and timely manner with coworkers Office Procedures: Demonstrates appropriate use of office equipment; maintains supplies Maintains postage Assures levels of lab supplies are sufficient for unit operation Medical Records: Maintains medical records according to policy and procedure Makes up new patient charts for the unit and administrative files Sends appropriate information to the business office Does appropriate data entry for all new patients Keeps computer data current for all patients Balances treatment count on a daily basis Audits / verifies ancillaries utilized during treatments Tracks patient hospitalizations and vacations Purges charts in appropriate manner Breaks down charts of non-current patients and runs appropriate reports Maintains facility filing system Does weekly update of Daily Patient Schedule for facility Runs and distributes reports as needed by the unit Prepares blood tubes, labels, and requisitions as needed Performs word processing and Excel tasks as needed Performs other duties as assigned EDUCATION, EXPERIENCE TRAINING AND LICENSES/REGISTRATIONS: High school diploma required, college courses preferred Proficient computer skills Good communication and interpersonal skills a must Starting Salary is between $18.00 - $23.00 per hour (DOQ) Powered by JazzHR K7W7oEsRXm

A confidential and rapidly growing healthcare organization is seeking a professional, compassionate Medical Receptionist to join our patient -focused team. This role serves as the first point of contact for patients and plays a vital part in ensuring a smooth, efficient, and welcoming experience in a fast -paced clinic environment. Why Join Us Competitive hourly pay Supportive, team -oriented culture Opportunities for growth and cross -training Meaningful work that directly impacts patient care Stable schedule and long -term career potential Key Responsibilities Greet patients and provide exceptional customer service throughout the visit Manage check -in and check -out processes with accuracy and professionalism Answer phones and route messages using proper medical/office etiquette Verify insurance coverage and update patient demographics Collect payments, copays, and outstanding balances Enter and update patient information in the EMR system Scan, upload, and organize patient documents and clinical records Maintain confidentiality and comply with all HIPAA and OSHA standards Keep the front desk, lobby, and patient areas clean and organized Collaborate with clinical and administrative staff to support workflow and patient care Qualifications High School diploma or equivalent MediClear or equivalent HIPAA certification required Minimum 1 year of customer service experience (medical office preferred) Strong computer skills; ability to learn EMR systems Excellent communication, multitasking, and organizational skills Ability to work in a fast -paced environment with high accuracy Preferred Skills Familiarity with medical terminology Experience in an urgent care or outpatient setting Positive attitude, team -oriented mindset, and strong attention to detail

Company: Novus Clinic Job Title: Patient Coordinator Department: Ophthalmology Reports To: Clinic Supervisor is located in Tallmadge, OH Hours: Monday 8:30 AM - 5:00 PM Tuesday 8:30 AM - 7:00 PM Wednesday 8:30 AM - 2:00 PM Thursday 8:30 AM - 6:00 PM Friday 8:30 AM - 5:00 PM Saturday 8:00 AM - 2:00 PM - rotating Saturdays! SUMMARY A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. ESSENTIAL DUTIES AND RESPONSIBILITIES * Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave * Answer phones (both external and internal); assure prompt, courteous service at all times * Practice urgency at all times with patients' time, as well as Doctor's time and schedule * Manage patient flow in the office * Knowledge of common fees charged for common visits and collect correct payments * Complete daily reconciliations / close day / countdown cash drawer * General office duties and cleaning to be assigned by manager QUALIFICATIONS * Ability to interact with all levels of employees in a courteous, professional manner at all times * Desire to gain industry knowledge and training * Demonstrates initiative in accomplishing practice goals * Ability to grow, adapt, and accept change * Consistently creating a positive work environment by being team-oriented and patient-focused * Commitment to work over 40 hours to meet the needs of the business * Reliable transportation that would allow employee to go to multiple work locations with minimal notice EDUCATION AND/OR EXPERIENCE * Minimum Required: High school diploma or general education degree (GED) * Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience LICENSES AND CREDENTIALS * Minimum Required: None SYSTEMS AND TECHNOLOGY * Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS * This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. Perks: * Full Benefits Package - Medical, Vision, Dental and Life Insurance * 401k + Employer Matching * Paid Time Off and Paid Holidays * Paid Maternity Leave * Optical Education Reimbursement * Competitive Base Pay If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. JOB SUMMARY The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Compensation: $19.00 - $20.00/hour Location: 6802 West Snowville Road Ste B Brecksville, OH 44141 DUTIES & RESPONSIBILITIES Operational Excellence: Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. Provide support to patients with requests via phone, email, and or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. Collect all in-person and telehealth co-payments and account balances at the time of service. Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. Coordinate with clinicians pertaining to any additional patient questions. Support clinician schedules by auditing for appointment accuracy. Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: Ability to multitask and prioritize duties to support delivery of high-quality patient experience. Ability to work independently and as a team member. Strong communication skills, both written and verbal. Proficient in using Computer Software Applications (Microsoft Office & EMRs) Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: High School or equivalent required, associates/bachelor's degree preferred. 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. Professionalism and Decision-making Responsibilities: Behave Ethically: Understand ethical behavior and business practices and ensure own behavior and the behavior of others are consistent with these standards and align with the values of the company. Build Relationships: Establish and maintain positive working relationships with others internally and externally to achieve the organization's goals. Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness. Growth Mindset: Actively look for ways to improve processes/performance. Assess problem situations to identify causes, gather and process relevant information, generate workable solutions, and make recommendations and/or resolve the problem. Flexibility and Adaptability: Willingness to be flexible in responsibilities and easily adapt to the company's needs. Organization & Attention to Detail: Set priorities, develop a work schedule, and monitor progress towards goals, and track details, data, information. Understand the need for accurate information in data entry and communication with patients/clients and staff. Conflict Resolution: Work cooperatively and effectively with others to resolve problems and express disagreements in a way that does not attack/disparage others or impact patient care. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. #LI- SA1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.

Front Office Receptionist - OHIO KIDS DENTAL (CUYAHOGA FALLS) Ohio Kids Dental is offering a full-time opportunity as a Front Office Receptionist at our Cuyahoga Falls office. We are an upbeat team looking for an individual who has a passion for helping others and wants to make a positive difference in their community. Why Join Us? Modern, kid-friendly facility designed for comfort and efficiency Cutting-edge technology combined with a compassionate care approach A supportive network that encourages growth into leadership roles The chance to make a meaningful impact on children s health while advancing in your career journey Summary of Essential Job Functions Greet, check-in patients, and schedule appointments Verify insurance eligibility Answer and manage incoming calls Register new patients Maintain and update patient information in the data system in compliance with privacy and security regulations Safeguard patient privacy and confidentiality Monitor and maintain dental office supplies Update patient education materials and maintain a professional reception area At a Glance Experience Required: 1+ years of Dental or Healthcare Receptionist experience Job Type: Full-time Compensation and Schedule Salary: $17.00 depending on experience Bonus Pay: up to $600 additional per month Schedule: On-site. Monday - Friday Benefits That Support You Personally and Professionally At Kids Dental Brands, we offer a comprehensive and competitive benefits package designed to support your health, well-being, and future. Our offerings for this role include: Health Coverage - Medical, dental, vision, and basic life insurance. Supplemental Benefits - Voluntary life insurance, short- and long-term disability, legal assistance, identity theft protection, critical illness, hospitalization, and cancer insurance. Wellness Program - Incentive-based wellness initiatives to support your physical and mental health, plus access to our Employee Assistance Program (EAP). Financial Security - 401(k) retirement plan with company match to help you plan for the future. Paid Time Off - Enjoy a healthy work-life balance with paid time off, eight (8) paid holidays annually, and dedicated wellness days. Join our team and help drive our mission that all children, regardless of family income, deserve access to high-quality dental care, in a kid-friendly and fun environment!

SUMMARY: To provide direct, high-quality customer service to clinic patients and visitors and maintain a professional and friendly atmosphere. To coordinate AxessPointe Community Health Center, Inc. (API) health center appointments, provide reception services for patients, maintain patient charts, and represent the health center in all patient interactions. API manages patient care using a team-based approach in our interactions with patients and working to achieve stated objectives and outcomes. SUPERVISOR: Health Center Administrator DUTIES AND RESPONSIBILITIES: * Provide exemplary customer service too all patients on the phone and in the health centers. * Answer incoming calls and schedule appointments (both in-office and telehealth). * Complete patient registration, insurance verification, and process/scan/fax all necessary paperwork. * Collect and process co-payments at time of service, understand payment arrangement policy and assign accordingly. Complete daily reconciliation of funds collected. * Complete virtual 'Telephone Encounters' in current operating system and assign to appropriate staff. * Check patients in & out in a timely manner and consult with clinical support and/or provider staff regarding walk-in patients. * Assist patients navigate insurance plans, process claims, and work to create payment plans when necessary. * Complete insurance eligibility process. * Patient/Customer Focus: Makes patients and their needs a primary focus of one's actions; shows interest in and understanding of the needs and expectations of internal and external customers; gains patient trust and respect; meets or exceeds patient's expectations. Core values of Patient-Focused Care: Timely answering of calls; respect: compassion, empathy, caring, non-judgmental, focusing on one patient at a time, establish trust and ensure patient satisfaction. Compassionate Care: Treating patients as if they are our family/friends: Platinum Rule (Treat others the way they want to be treated), being kind and courteous, showing empathy and not passing judgment, showing patients respect, understand patient's limitations, demonstrating professionalism even under stressful situations * Compliance with current HIPAA policy to assure patient privacy * Technical/Professional Knowledge and Skills: Possesses, acquires and maintains the technical/ professional expertise required to do the job effectively. Demonstrates knowledge through problem solving, applying professional judgment and competent performance. * Support and participate in process improvement efforts. * Adapts well to changes in assignments and priorities, adapts behavior or work methods in response to new information, changing conditions or unexpected obstacles. Uses creativity and imagination to develop new insights into situations and applies new solutions to problems. Core Value of Creative Care: open to change, optimistic, focus on learning and sharing. * Travel to ALL AxessPointe locations WHEN needed. * Perform any additional duties assigned by the supervisor Requirements MINIMUM QUALIFICATIONS: * Minimum of a High School diploma or equivalent is required. * 1-3 years' experience working with underserved/vulnerable populations and working with community resource programs is preferred. * Essential Technical/Motor Skills: Able to operate computer, fax machine, printers, scanners, webcam and other office machines and equipment. * Ability to successfully complete all required and applicable federal and/or state consumer assistance training. * Interpersonal Skills: Work independently and as a team member and at times with difficult clients * Essential Mental Abilities: Ability to meet and interact in positive way with people. Ability to organize and multi-task. Communicate effectively and in a culturally appropriate manner. * Adhere to the guidelines & principals of API and any of its satellite locations. * Must have excellent oral and written communication skills and advanced computer skills. * Must maintain a valid driver's license, dependable transportation, and be able to travel between health center sites and throughout the health center's service area. * Must be flexible to work evening and Saturday hours as needed LICENSES OR CERTIFICATIONS REQUIRED: * Licensure: None required. COMPLIANCE: This position requires compliance with API's written standards, including its Compliance Program and Standards of Conduct and policies and procedures. Such compliance will be an element considered as part of the regular performance evaluation. Failure to comply with API's Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or API's Written Standards or, for managers and supervisors, fails to detect non-compliant conduct where reasonable efforts would have resulted in detection, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with API's Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance through Appropriate Disciplinary Actions. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, and use hands to finger handle or feel; to talk; or hear. The employee is frequently required to reach with hands and arms. The employee must occasionally stand, walk, climb or balance, stoop, kneel, crouch or crawl. The employee must be able to frequently lift up to 25 pounds. The employee may occasionally be required to lift 25 to 50 pounds; however, this is not essential; duties may be shifted to accommodate lifting restrictions. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to use close vision (clear vision at 20 inches or less). The employee will occasionally be working near moving mechanical parts, be exposed to outdoor weather conditions and exposed to a risk of electrical shock while running the copier, printer, other standard equipment and answering the telephone. The noise level in the work environment is low to moderate. Stress level can be high at times. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.

CHC is a non-profit social service agency in the Akron area whose mission is to treat, inspire, support and empower individuals and families impacted by the disease of addiction. CHC has been a critical part of Ohio's efforts to treat and prevent substance use disorders since 1974. We are currently looking for a Medical Office Receptionist for our Physicians office. This role is the first point of contact for patients and visitors at our healthcare facility. This role involves managing front-desk operations, including greeting patients, answering phones, scheduling appointments, verifying insurance, and performing general administrative tasks to support clinical staff and ensure smooth office operations. Duties Include: Greet and check in patients in a courteous and professional manner. Answer multi-line phones, screen and direct calls, take messages. Schedule, reschedule, and confirm patient appointments. Verify patient insurance and obtain pre-authorizations when required. Collect co-pays, balances, and other payments at the time of service. Maintain patient records and ensure that necessary documents are completed. Ensure HIPAA compliance and patient confidentiality at all times. Communicate effectively with physicians, nurses, and other healthcare team members. Maintain the reception area in a clean and organized manner. Handle incoming and outgoing mail and faxes. Assist with administrative duties such as data entry, filing, and inventory of office supplies. Minimum Requirements: High school diploma or GED required; additional administrative training is a plus. Minimum of 1-2 years of experience in a medical or healthcare office preferred. Familiarity with electronic health records (EHR) systems; Credible etc. Basic understanding of medical terminology and insurance processes. Strong communication and customer service skills. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Why you would love it here: Medical, dental and vision benefits for employees working 30+ hours weekly! 32 paid days off per year! (holidays, vacation, personal and sick days!) Referral Bonuses! 403b, with company match after one year! Professional licensure fee reimbursement! Company Sponsored Training Opportunities - based on position Employee Assistance Program (including Health Management, Family Support and Financial Advice/Assistance)! CHC is an Equal Opportunity Employer and Provider of Services. Non-smoking facility.

Company: Novus Clinic Job Title: Patient Coordinator Department: Ophthalmology Reports To: Clinic Supervisor is located in Tallmadge, OH Hours: Monday 8:30 AM - 5:00 PM Tuesday 8:30 AM - 7:00 PM Wednesday 8:30 AM - 2:00 PM Thursday 8:30 AM - 6:00 PM Friday 8:30 AM - 5:00 PM Saturday 8:00 AM - 2:00 PM - rotating Saturdays! SUMMARY A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave Answer phones (both external and internal); assure prompt, courteous service at all times Practice urgency at all times with patients' time, as well as Doctor's time and schedule Manage patient flow in the office Knowledge of common fees charged for common visits and collect correct payments Complete daily reconciliations / close day / countdown cash drawer General office duties and cleaning to be assigned by manager QUALIFICATIONS Ability to interact with all levels of employees in a courteous, professional manner at all times Desire to gain industry knowledge and training Demonstrates initiative in accomplishing practice goals Ability to grow, adapt, and accept change Consistently creating a positive work environment by being team-oriented and patient-focused Commitment to work over 40 hours to meet the needs of the business Reliable transportation that would allow employee to go to multiple work locations with minimal notice EDUCATION AND/OR EXPERIENCE Minimum Required: High school diploma or general education degree (GED) Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience LICENSES AND CREDENTIALS Minimum Required: None SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. Perks: Full Benefits Package - Medical, Vision, Dental and Life Insurance 401k + Employer Matching Paid Time Off and Paid Holidays Paid Maternity Leave Optical Education Reimbursement Competitive Base Pay If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job DescriptionJoin our Team = Front Desk Receptionist Staff Needed Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a dedicated team? If so, we invite you to become a valued member of our Front Desk Team at Brunswick Comfort Suites About the Hotel: The Brunswick Comfort Suites is an all-suite property, committed to providing exceptional guest experiences. We believe that the friendliness of the staff play a role in achieving this goal. Our Team is at the heart of our commitment to excellence, ensuring that guests feel at home when they stay with us. Conveniently located off of Interstate 71 in Medina County. Essential Job Functions: 1. ** Check-in and Check-out** : Front desk agents are responsible for welcoming guests upon arrival verifying their reservations and assisting with the check-in process. They provide information about the hotel's amenities, policies, and answer any questions guests may have. During check-out, they settle bills, provide invoices, and ensure a smooth departure. 2. **Room Assignments** : They assign rooms to guests based on their preferences, room availability and special requests. This involves managing room keys and ensuring that rooms are properly prepared for incoming guests. 3. **Guest Service** : Front Desk agents provide a range of services to guests, which includes information about local attractions and services. 4. **Handling Guest Concerns** : If guests have issues or complaints, the front desk is often the first point of contact. Agents are responsible for addressing these concerns professionally and finding appropriate solutions to ensure guest satisfaction. 5. **Payment and Billing** : They handle payments, process credit card transactions and provide guests with accurate bills. This requires attention to detail and accuracy. 6. **Safety and Security** : Front Desk agents are often responsible for monitoring security cameras and ensuring the safety of guests and their belongings. They may also be trained in emergency procedures 7. **Phone and Reservations** : They answer phone calls, take reservations and manage room availability through the hotel's booking system. 8. **Administrative Tasks** : Front Desk Agents may also perform various administrative tasks, such as record keeping, managing guest profiles and keeping track of room inventory. 9. **Communication** : Effective communication is key in this role , as front desk agents must interact with guests, hotel staff and management, ensuring that information flows smoothly and accurately. 10. **Hospitality** : They play a crucial role in creating a welcoming and hospitable atmosphere for guests, making them feel valued and appreciated during their stay. Overall, the responsibilities of a front desk agent are essential in providing a positive guest experience and maintaining the smooth operation of a hotel or lodging establishment. Their role requires a combination of customer skills, organizational abilities, and attention to details. ** Must be available to work weekends and evenings. Plus we offer various Bonus Progams. Job Type: Part-time or full time Schedule: 8 hour shift Work Location: In person

Benefits/Perks * Great work environment * Flexible scheduling American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job Summary To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Answering phones with kindness and care. Responsibilities * Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents * Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards * Register patients, update patient records, verify insurance accurately and timely, and check patients out * Determine, collect, and process patient payments and address collection and billing issues * Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests * Balance daily patient charges (cash, check, credit cards) against system reports * Complete closing procedures by preparing closing documentation and submitting required reports * Complete cash control procedures and secure financial assets * Maintain complete and accurate documentation * Other duties and responsibilities as assigned Qualifications High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

Family Health Services is a Federally Qualified Health Center (FQHC) that provides quality, affordable primary care, dental, and behavioral health services. Our "high touch, high tech" clinics offer unique patient focused care to anyone in the community, regardless of their ability to pay. We are rapidly growing in Sandusky, Ohio at our two locations as well as in Norwalk, Ohio and surrounding areas. We also offer behavioral health and primary care at several local schools in hopes of eliminating barriers to those needing services. We are looking for Front Desk Receptionist that will support the operation of the clinic by maintaining the front office and representing Family Health Services is a professional and kind manner. This position requires the ability to multi-task, and prioritize responsibilities. The Front Desk Receptionist will also place outbound calls and hand all administrative tasks with a positive attitude. Essential Functions * Welcomes patients and visitors in person by greeting them in a timely manner * Receives phone calls and directs questions to appropriate personnel according to policy. * Documents phone calls and conversations in record as needed according to policy. * Effectively communicates with both internal and external customers to ensure smooth operation of the clinic. * Optimizes patients' satisfaction, provider time, and clinic space utilization by efficiently scheduling appointments according to policy * Verifies insurance benefits and eligibility prior to scheduled appointments using various web portals * Pre-registers patients and reminds patients of appointments via telephone the day prior to scheduled appointments. * Registers and checks patients in for their appointments in a timely manner * Maintains patient accounts by accurately entering data such as demographics and insurance information in the electronic health records system * Scans documents into EMR as appropriate, including but not limited to patient's photo ID, insurance card, intake paperwork, and financial information related to the FHS Sliding Fee Scale * Faxes, scans, files, and mails documentation as necessary * Collects and posts patient payments utilizing office software, provides patient receipts for payments * Ensures kiosks are functioning for patient check-in * Assists patients with completing medical information forms and obtains signatures for consent according to policy. * Completes return to work/school slips in coordination with nurse or provider. * Provides a positive patient experience by anticipating the needs of patients, answering patient's questions, and maintaining a clean and presentable front office and reception area. Work Environment This job operates in a health care setting as well as within the community. This role requires regular walking to various locations around the building. This role also routinely comes into contact with patients who may have contagious illnesses. This job has frequent exposure to dust, outside exposure, cleaning agents, and animals. Required Education and Experience * High school diploma with and knowledge of computers and data entry required. * Certificate/Degree or equivalent experience in EMR or related field preferred. Minimum one year of clerical experience preferred Family Health Services is dedicated to Equal Employment Opportunities. To apply, please provide your resume to Human Resources Specialist, Madison Keesee. email MadisonView Job on IndeedView Job on LinkedIn

SUMMARY: To provide direct, high-quality customer service to clinic patients and visitors and maintain a professional and friendly atmosphere. To coordinate AxessPointe Community Health Center, Inc. (API) health center appointments, provide reception services for patients, maintain patient charts, and represent the health center in all patient interactions. API manages patient care using a team-based approach in our interactions with patients and working to achieve stated objectives and outcomes. SUPERVISOR: Health Center Administrator DUTIES AND RESPONSIBILITIES: Provide exemplary customer service too all patients on the phone and in the health centers. Answer incoming calls and schedule appointments (both in-office and telehealth). Complete patient registration, insurance verification, and process/scan/fax all necessary paperwork. Collect and process co-payments at time of service, understand payment arrangement policy and assign accordingly. Complete daily reconciliation of funds collected. Complete virtual ‘Telephone Encounters' in current operating system and assign to appropriate staff. Check patients in & out in a timely manner and consult with clinical support and/or provider staff regarding walk-in patients. Assist patients navigate insurance plans, process claims, and work to create payment plans when necessary. Complete insurance eligibility process. Patient/Customer Focus: Makes patients and their needs a primary focus of one's actions; shows interest in and understanding of the needs and expectations of internal and external customers; gains patient trust and respect; meets or exceeds patient's expectations. Core values of Patient-Focused Care: Timely answering of calls; respect: compassion, empathy, caring, non-judgmental, focusing on one patient at a time, establish trust and ensure patient satisfaction. Compassionate Care: Treating patients as if they are our family/friends: Platinum Rule (Treat others the way they want to be treated), being kind and courteous, showing empathy and not passing judgment, showing patients respect, understand patient's limitations, demonstrating professionalism even under stressful situations Compliance with current HIPAA policy to assure patient privacy Technical/Professional Knowledge and Skills: Possesses, acquires and maintains the technical/ professional expertise required to do the job effectively. Demonstrates knowledge through problem solving, applying professional judgment and competent performance. Support and participate in process improvement efforts. Adapts well to changes in assignments and priorities, adapts behavior or work methods in response to new information, changing conditions or unexpected obstacles. Uses creativity and imagination to develop new insights into situations and applies new solutions to problems. Core Value of Creative Care: open to change, optimistic, focus on learning and sharing. Travel to ALL AxessPointe locations WHEN needed. Perform any additional duties assigned by the supervisor Requirements MINIMUM QUALIFICATIONS: Minimum of a High School diploma or equivalent is required. 1-3 years' experience working with underserved/vulnerable populations and working with community resource programs is preferred. Essential Technical/Motor Skills: Able to operate computer, fax machine, printers, scanners, webcam and other office machines and equipment. Ability to successfully complete all required and applicable federal and/or state consumer assistance training. Interpersonal Skills: Work independently and as a team member and at times with difficult clients Essential Mental Abilities: Ability to meet and interact in positive way with people. Ability to organize and multi-task. Communicate effectively and in a culturally appropriate manner. Adhere to the guidelines & principals of API and any of its satellite locations. Must have excellent oral and written communication skills and advanced computer skills. Must maintain a valid driver's license, dependable transportation, and be able to travel between health center sites and throughout the health center's service area. Must be flexible to work evening and Saturday hours as needed LICENSES OR CERTIFICATIONS REQUIRED: Licensure: None required. COMPLIANCE: This position requires compliance with API's written standards, including its Compliance Program and Standards of Conduct and policies and procedures. Such compliance will be an element considered as part of the regular performance evaluation. Failure to comply with API's Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or API's Written Standards or, for managers and supervisors, fails to detect non-compliant conduct where reasonable efforts would have resulted in detection, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with API's Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance through Appropriate Disciplinary Actions. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, and use hands to finger handle or feel; to talk; or hear. The employee is frequently required to reach with hands and arms. The employee must occasionally stand, walk, climb or balance, stoop, kneel, crouch or crawl. The employee must be able to frequently lift up to 25 pounds. The employee may occasionally be required to lift 25 to 50 pounds; however, this is not essential; duties may be shifted to accommodate lifting restrictions. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to use close vision (clear vision at 20 inches or less). The employee will occasionally be working near moving mechanical parts, be exposed to outdoor weather conditions and exposed to a risk of electrical shock while running the copier, printer, other standard equipment and answering the telephone. The noise level in the work environment is low to moderate. Stress level can be high at times. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Salary Description 16-19 per hour

Job Description Summit Psychological Associates is a growing community mental health agency that provides mental health and substance abuse treatment services to individuals and groups. We are looking to add a member to our Front Desk/Support Staff team to assist in various tasks within our agency. This is a fast-paced, high-volume office that needs a person who has excellent customer service skills and can work independently once trained. Duties for this position: Answer all calls coming in for the office, directing calls to staff members that can assist the caller if cannot assist them directly. Copy insurance/Medicaid cards and collect copays at time of visit Greet clients who attend services in person and complete necessary documentation with client. Answer client questions, reschedule clients, take messages for clinical staff via phone. Provide support to clinical staff by copying, faxing, scanning, and emailing materials. Use agency electronic record to determine necessary copays and amounts due at time of visit. Enter notes in electronic record related to phone calls or client interactions. This position is 40 hours weekly with two evenings a week until 8pm. Qualifications for this position: Previous doctor's office or mental health/substance abuse agency is preferred. Excellent computer and typing skills including being proficient in Microsoft Office and scanning of documents. Strong communication skills. Consistent Attendance High standards of customer service. Experience working with electronic medical records preferred. Excellent analytical skills, including problem identification and resolution. Understand and comply with all HIPAA regulations. Summit Psychological Associates, Inc. is an equal opportunity employer that offers a competitive salary, health insurance options, a 401K plan, and other benefits. Job Type: Full-time, Part-time applicants (20 hours a week) would be considered. All clinicians must complete a background check after hired.

Primary Responsibilities: The following is an overview of the essential job functions and responsibilities, this may not be an all-encompassing list: * Completing patient check-in and check-out procedures * Answering incoming calls and providing appropriate follow-up * Handling patient queries, concerns, and complaints * Verifying and documenting patient information * Welcome and greet patients entering/leaving the office Position Requirements: * At least 1 year of prior relevant experience * Excellent communication and customer service skills * Friendly, upbeat attitude a MUST * Ability to multitask in a fast-paced environment * Experience in a medical office preferred * EMA/EMR experience preferred

* Lifestyle: Sandusky was voted "Best Coastal Small Town in America". You will have the opportunity to enjoy living and working in this growing area along the beautiful shores of Lake Erie. * Work/life: You will find support to help you manage your personal life while building a career. * Employee-centric: Tuition reimbursement, loan forgiveness, comprehensive major medical, dental and vision insurance, paid time off, 401(k), health and wellness offerings, monthly employee events, and more. About Firelands Health: Our goal at Firelands Health is to be the best & preferred independent healthcare employer for the Sandusky Bay region. Firelands Health is the area's largest and most comprehensive resource for quality medical care. We are "big enough to care for you, and small enough to care about you". We are locally managed and governed as a not-for-profit healthcare facility, serving the counties of Erie, Ottawa, Sandusky, and Huron, covering a regional service area with over 300,000 residents. Our mission is to provide excellent healthcare, promote community wellness, and improve the lives we serve. Our Core ACE Values: Attitude: We choose to be positive and inclusive every day. Commitment: We are committed to exceed the expectations of those we serve. Enthusiasm: We will work passionately to make a difference. Position Summary: Responsible for performing a variety of duties including but not limited to: greeting patients, vendors, and other visitors and notifying appropriate staff of their arrival, operating telephone console to route incoming calls and place outgoing calls, scheduling of patient appointments, obtaining current and accurate insurance information each visit, verifying coverage through insurance company, obtaining pre-certifications or prior authorizations as needed, maintaining daily accurate records for timely billing of accounts, notifying patients of account status and payments due using collection techniques to assist in keeping accounts receivable current. Assigned to a specific practice but may need to assist in covering other practice sites. What you will do: * Obtains, verifies, updates and scans patient information and provides support services to patients and medical staff * Verifies patient's current insurance coverage through insurance websites * Collects and posts co-pays and past due balances, and completes any necessary forms obtaining signatures as necessary * Obtains prior authorizations and pre-certifications as needed * Manages referrals through EMR * Follows all incentive guidelines by helping the practice meet a variety of incentive program goals, including Meaningful Use and Patient Centered Medical Home * Performs daily banking through Virtual Merchant and FRMC cashiers * Prepares a daily financial spreadsheet for practice * Ensure the submission of timely, accurate and complete information to the Central Billing Office * Uses collection management reports to keep accounts receivable current * Looks for instances of Red Flag Identity theft patterns and reports potential threats to Privacy Officer * Requests, locates, sends and receives patient medical records according to federal, state or local guidelines * Maintains medical appointments for patients * Answers phones in a pleasant manner, screens calls following clinic guidelines to appropriately and expeditiously direct caller * Maintains clean, orderly waiting area including patient message board, children's area, and reading materials * Organizes and maintains an inventory system to ensure adequate levels of supplies with emphasis on patient care and cost containment * Demonstrates Competence related to the application of our core values. * Practices all facets of Health & Safety * Demonstrates competence in communication, professionalism, organizational and analytical skills, and technical/professional skills and knowledge in performance of duties and responsibilities rendered to the customer population served. What you will need: * High school graduate; vocational education preferred. * Experience in medical ambulatory setting. * Current CPR certification or obtained within 3 months of employment and maintained. * Proficient in the use of personal computers with strong typing skills. Skilled in the use of Microsoft Outlook, Excel, and Word is desired. * Eligibility: All employees must be able to provide proof of their identity and their right to work in the United States. As a condition of employment, employee will have annual tuberculin testing. Initial testing upon hire will consist of a 2-step tuberculin test, symptom survey, or chest x-ray. Employees can elect to have the Hepatitis vaccine or sign a wavier to decline due to prior vaccination. * Must possess a valid State of Ohio motor vehicle operator's license and insurable under Firelands auto policy. Employee must provide proof of personal automobile liability insurance coverage upon request. * Successful completion of a 90 day get-acquainted period.