Medical Receptionist | OBGYN | 32-HOUR | Portland, ME
Intermed, P.A 4.2
Front desk coordinator job in Portland, ME
Job Description
ESSENTIAL FUNCTIONS
Greet incoming patients using friendly, respectful communication
Obtaining and documenting up to date demographic information for patient, including updated insurance information, license information, etc.
Accept patient payments and document accordingly
Familiar with payments required from patients enrolled in all insurance plans that InterMed participates with and collect necessary co-pays
Maintain accurate transaction batches on credit card machine; balance cash drawer
Assist billing office with problem resolution as necessary
Notify clinical staff that patient has arrived via the EMR
Make patient aware of any unusual delay in their appointment time
Answer incoming telephone calls using pleasant phone voice and proper telephone etiquette
Be familiar with forms necessary for patient appointments
To include scanning, printing, assembling, and mailing patient packets
Be familiar with computerized appointment scheduling system and schedule patients with all necessary follow-up and ancillary appointments
Ability to prioritize telephone encounters
Monitor automated confirmation calls and update EMR
Flexibility and willingness to work as a team member
Proficient with Windows based computer applications
Accurate transcribing and data entry skills
Excellent typing and accurate documentation of patient encounter
JOB REQUIREMENTS
High school graduate
Ability and willingness to provide excellent customer service to patients, InterMed colleagues and vendor
Ability to work independently and accurately
Ability to work well in busy environment
$36k-42k yearly est. 27d ago
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scheduling specialist
Radiology Partners 4.3
Front desk coordinator job in Scarborough, ME
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments.
This is a Temporary/PRN position working from 8:30am-5:00pm for a total of 30 scheduled hours per week.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and team members
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only
(10%) Insurance Activities
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
$28k-31k yearly est. 40m ago
Portland Embassy Suites- Front Desk Positions
Aam 15 Management LLC
Front desk coordinator job in Maine
Apply Description
Are you a customer service star?
We are looking for a Hotel FrontDesk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel FrontDesk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Skills
Work experience as a Hotel FrontDesk Agent, Receptionist or similar role
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
$30k-37k yearly est. 60d+ ago
Full-Time Year-Round Overnight Front Desk Agent
Cliff House Maine 4.2
Front desk coordinator job in Cape Neddick, ME
Job Summary You will be an integral member of the front office team that creates distinctively different and authentic experiences for our guests. You will warmly greet guests and assist them with their travel itinerary, reservations, and overall guest experience details. You will be able to promote hotel services and amenities to the guests, and connect the guest to local and authentic experiences in the community. Are you friendly and able to work in a fast-paced environment? The Hotel overnight frontdesk agent attends to guests' needs, included, but not limited to, registration, checkout, and cashiering.
Full Time Benefits:
Health, Dental, Vision Insurance
Life and AD&D Insurance
Long-Term Disability Insurance
Voluntary Accident and Critical Illness Plans
Optional Supplemental Life Insurance
401k match of 100% for 3%
Referral Bonuses
Hotel, Restaurant, Spa and Retail Discounts at Our Portfolio of Hotels
Paid Time Off - Earn up to 2 Weeks of PTO Within Your First Year
Responsibilities
Use your exceptional written and verbal communication skills to provide ideas about guest amenities and experiences, and organize itineraries and reservations on their behalf.
Utilize the freedom to go beyond to become an expert in the local community and confidently connect vistors to unique and unforgettable experiences in the local area.
Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home.
Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met.
Have an impeccable eye for detail to ensure accuracy and efficiency.
Qualifications
Excellent guest service skills
Excellent verbal and written communication skills
Proficiency with computers
Previous frontdesk agent or night audit experience preferred
Knowledge of Opera a plus
Ability to work 3rd shift and weekends
Ability to stand, walk and lift up to 25 lbs
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws
or any other characteristic protected by federal, state or local laws.
$31k-36k yearly est. Auto-Apply 60d+ ago
Patient Care Representative/Technologist Aide
Shields Imaging at Heywood Healthcare
Front desk coordinator job in Lewiston, ME
The Patient Care Representative/Tech Aide will contribute to the goals of Shields Health Care Group by Providing exceptional customer service with professionalism, efficiency and accuracy. We are looking for individuals to join our team on a per diem basis.
:
What you will do
Greet patients, collect necessary copay/deductible/co ins and explain the consent form to be completed.
Assist patients with Ipad check in process, ability to trouble shoot and provide feedback
Ability to recognize and utilize when language services are needed
Distribute films/CDs as required, while maintaining HIPAA and the Patient Privacy Policy.
Work in collaboration with technologists/radiologists to ensure proper patient flow.
Process outgoing and incoming US and inter-office mail and UPS deliveries.
Prepare set up for next day's appointment schedule and communicate any potential issues
Provide and respect confidentiality of all customer groups.
Verify and enter necessary information into our systems.
Respond appropriately to scheduling emergency patient situations.
Support Customer Care with machine utilization by filling the template (Utilizing waitlist and hold list)
Answer patient and doctor concerns with accuracy, efficiency and in a professional manner.
Keep management informed of situations and conditions with potential impact on the company, particular department(s) or customer group.
Remain current on any changes in policies or procedures that modify daily work functions.
Assists In patient interview process
Assists in preparing patient scan room
Maintain co pay/petty cash accuracy and make daily bank deposits
Performs other related duties as required
Required Qualifications
What you need:
High School Diploma required
Must be CPR certified
Excellent communication skills and computer proficiency required
Attention to detail and typing accuracy required
Ability to follow instructions with minimal supervision
Proven ability to multi task and exceed customer expectations is required
Ability to sit for extended periods of time while simultaneously performing data entry and information intake via phone. Can be met with or without reasonable accommodation.
Preferred Qualifications:
Medical office or healthcare administration courses preferred
Knowledge of anatomy, medical terminology and insurance requirements is preferred.
Additional :
Pay range for this position is $17-29/hr + benefits. Individual pay is based on skills, experience, and other relevant factors.
It is not intended that this Job Description include all details of the work functions of this position. The incumbent will perform work of a lower or equivalent classification as required or directed, and work of higher classification for training and development purposes or as situationally warranted.
Shields Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$17-29 hourly Auto-Apply 36d ago
Patient Services Coordinator-LPN, Home Health
Centerwell
Front desk coordinator job in Bangor, ME
**Become a part of our caring community and help us put health first** The **Patient Services Coordinator-LPN** is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management
+ Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.
+ Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console.
+ Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.
+ Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.
+ Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.
+ Completes requested schedules for all add-ons and applicable orders:
+ Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.
+ Schedules TIF OASIS collection visits and deletes remaining schedule.
+ Reschedules declined or missed (if appropriate) visits.
+ Processes reassigned and rescheduled visits.
+ Ensures supervisory visits are scheduled.
+ Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.
+ Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.
+ Verifies visit paper notes in scheduling console as needed.
+ Assists with internal transfer of patients between branch offices.
+ If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.
+ If clinical, may be required to perform patient visits and / or participate in on-call rotation.
**Use your skills to make an impact**
**Required Experience/Skills:**
+ Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices
+ Have at least 1 year of home health experience.
+ Prior packet review / QI experience preferred.
+ Coding certification is preferred.
+ Must possess a valid state driver's license and automobile liability insurance.
+ Must be currently licensed in the State of employment if applicable.
+ Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$48,900 - $66,200 per year
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
**About Us**
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
$48.9k-66.2k yearly 60d+ ago
Medical Front Desk Receptionist
Springborn Staffing
Front desk coordinator job in Scarborough, ME
TempToFT
Temp to hire opportunities in South Portland and Scarborough!
Greets and checks in patients, performs registration on new patients, verifies insurance on all patients.
Scheduling future appointments
Assisting with referrals
Collects co-payments.
Prepares insurance assignment form with data such as names of insurance company and policyholder, policy number, and physician diagnosis.
Contacts insurance company to verify patient coverage and obtain information concerning extent of benefits. Posting of referrals and/or precertification information.
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Schedule:
8 hour shift
Ability to Commute:
Scarborough, ME 04070
Work Location: In person
$19-21 hourly 60d+ ago
Patient Care Services - North Offices Float
Maine Optometry
Front desk coordinator job in Brunswick, ME
WE ARE GROWING!!! We are looking for full-time Patient Care Services team members to deliver exceptional and professional patient care. These are regular, full-time positions. Interested candidates must have a strong work ethic and an attitude to succeed.
If you're friendly, detail-oriented, and eager to contribute to a positive work environment, we want to hear from you! Experience in healthcare or customer service is a plus but not required - we provide comprehensive training.
Office Hours:
Monday: 8am - 6pm
Tuesday: Thursday 8am - 5pm
Friday: 8am -4:30 pm
Saturday: 8am - 12 pm (one per month)
Float Locations:
Lewiston
Freeport, and
Brunswick
Job Responsibilities
To provide excellent customer service to all patients, vendors, and patrons of Maine Optometry. To perform various routine clerical work, provide data entry support, and provide information and assistance to patients regarding departmental policies and procedures.
Job Duties
Answer telephone, screen, and direct calls
Greet all individuals entering the office, monitor visitor access, and maintain awareness of anyone entering the practice.
Handle inquiries from patients and vendors.
Receive and sort mail and other deliverables.
Maintain and organize the reception/waiting area.
Operate a variety of office equipment including, but not limited to: copiers, phones, computers
Input and retrieve data within the computer system.
Provide excellent customer service in scheduling patient appointments.
Control and request as appropriate inventory relevant to the reception area.
Complete the end of day tasks and other outstanding paperwork to close out the day services.
Properly bill and submit services to insurance companies while keeping the patient accurately informed.
Other functions
Receive and organize office materials and supplies.
Receive, sort, and distribute incoming and outgoing correspondence.
Contribute to the overall practice needs by accomplishing duties as they arise and providing the results needed for a smooth-running practice as assigned
Qualifications
High school graduate or equivalent
Previous medical office experience is not needed but preferred
Strong customer service skills: communicator, listener & team player
Basic math skills
Familiarity with computers and ability to learn new software
Embraces change
Previous customer service experience
$28k-34k yearly est. Auto-Apply 37d ago
MEDICAL OFFICE SPECIALIST 40hr
Pines Health Services 3.6
Front desk coordinator job in Caribou, ME
Full-time Description
Status:
40 hours/week
Full Time
Are you ready to be part of a fun, engaging, and hardworking team? Voted one of the 2025 Best Places to Work in ME, Pines Health Services is where you want to be! Pines currently has an immediate opening for a Medical Office Specialist in our Caribou Health Center located in Caribou. Qualified applicants must exhibit a commitment to our vision, mission, and goals while delivering exceptional patient care. Applicants must be competent with computers, have excellent verbal and written communication skills, be outstanding listener, be problem solver, prioritize workload, and be able to work professionally and independently. Previous experience in health care is preferred; however, we will train the right person.
Pines Health Services offers competitive salaries and a comprehensive benefits package. For more information about these exciting opportunities
Position Summary:
Welcomes and orients patients and visitors into the practice, and ensures that demographic, financial, and insurance information is correctly obtained and updated. Provides clerical support and assistance to health center staff, including physicians and mid-level providers.
Essential Functions:
1. Answers the telephone, handles all patient calls, routes to appropriate persons, or takes messages, ensuring adequate information is obtained.
2. Schedules patient appointments and keeps provider informed of schedule, notifying clinical support staff of patient's arrival.
3. Confirm patient next day appointment.
4. Greets patients and visitors, determines their needs, and directs them appropriately.
5. Checks out patients and schedules follow-up appointments and referrals, if needed, per provider instructions.
6. Identifies workers compensation visits and compiles appropriate documents.
7. Scan documents into medical record.
8. Prepares deposit slip for payments received and deposits at bank.
9. Performs billing and related billing functions.
10. Gathers patient registration information, and insurance cards ensuring such information is accurate and enters such information into the electronic medical record.
11. All insurance cards to be scanned at visit.
12. Verifies eligibility through EMR, insurance portals or over the phone with insurance companies.
13. Attaches insurance referral to all appointments when needed.
14. Collects patient co-pays.
15. Faxes, copies, or mail medical information as needed or required.
16. Performs other work-related duties as assigned.
17. Complies with local, state and federal laws and regulations.
Requirements
Highschool or GED preferred.
Contact:
For the full job description or additional information, please contact Kelly at ************** or ********************.
Pines Health Services offers a competitive benefits package. You can view the complete details here: Pines Health Services Benefits.
Pines Health Services is an Equal Opportunity Employer and Provider
$32k-36k yearly est. Easy Apply 60d+ ago
Front Desk Receptionist
Portland 3.7
Front desk coordinator job in Portland, ME
A hired team member would be responsible for opening the gym on a full-time level, Monday to Friday from 4:45 am-12 pm. A team member will be responsible for greeting members as they enter the establishment as well as answering the phone as needed. Additionally, a hired team member will be responsible for signing up prospective members and handling a cash register. As needed there will be cleaning tasks to be completed daily.
Currently, we are hiring for Monday to Friday 4:45 am-12 pm for a total of 36 hours per week. Come join a fun energetic atmosphere at World Gym's frontdesk!
At this time, masks are recommended but not required. We have increased cleaning and added daily tasks to prevent the spread of COVID in the gym. Compensation: $15.00 per hour
The iconic World Gym brand was founded in 1976 by Joe Gold during the glory days of "Muscle Beach" in Venice, CA. Joe was one of the original ringleaders of Muscle Beach. In his prime, he toured with Mae West, and was at the heart of the cozy connection that has always existed between the Muscle Beach fitness scene and the celebrity of Hollywood. Joe blazed a trail followed later by the likes of Arnold Schwarzenegger, Lou Ferrigno, and Dave Draper to name just a few - all of whom had significant Hollywood careers and an intimate connection to and love for World Gym.
Since that time, World Gym has evolved into an internationally recognized brand that has captured the imagination of people around the globe. Given its storied past, it is no surprise that World Gym is one of the most celebrated fitness brands in the world today.
World's Gym is committed to always remaining a true gym, not a resort. This is the place for the serious, no-nonsense workout; where great shape is an authentic passion. We believe in empowering our members to lift themselves to greatness and letting confidence thrive while the mind and body grow strong. By offering expertise and state of the art equipment, we have the inspiration and tools to change lives.
$15 hourly Auto-Apply 60d+ ago
ER Registration Clerk
Northern Maine Medical Center 4.2
Front desk coordinator job in Fort Kent, ME
The ER Registration Clerk is responsible for the complete and accurate registration of all patients obtaining services at Northern Maine Medical Center. Responsible for accurately gathering and entering patient information into the Cerner system as received from the patient and/or physician office, verifying benefits for non-pre-registered patients and obtaining signatures on required forms. Responsible for ensuring an efficient, complete, and timely patient registration process that models the customer service philosophy of the organization.
ESSENTIAL FUNCTIONS:
1. Patient Experience & Communication
* Provide premier customer service and communication with patients, families, staff, and external contacts.
* Ensure patients and families have the best hospital encounter possible.
* Communicate clearly with patients regarding financial responsibilities, payment options, and referrals to financial counselors.
* Maintain a professional appearance, follow dress code, and uphold NMMC's code of conduct.
2. Patient Registration & Data Accuracy
* Collect, validate, and accurately enter patient demographics, insurance, and case-specific information (95%+ accuracy).
* Copy/scan insurance cards, photo IDs, and required documentation.
* Ensure Medicare Secondary Payer Questionnaire is completed when applicable.
* Maintain confidentiality in compliance with HIPAA guidelines.
3. Insurance Verification & Authorization
* Verify insurance eligibility, benefits, and pre-authorization requirements using online tools and payer contacts.
* Update patient account information to ensure accurate billing.
* Partner with the Financial Advocacy team on insurance issues.
* Prepare pre-registrations and pre-admissions for in-patient admissions.
4. Financial & Compliance Responsibilities
* Collect and log patient co-pays, generate receipts, and balance cash.
* Ensure compliance with EMTALA regulations.
* Scan, archive, and maintain accurate records for billing and medical review.
5. Emergency Department & Safety Support
* Apply critical thinking skills in emergent and high-pressure situations to ensure timely, safe, and accurate registration processes.
* Assist ER staff in maintaining environmental and patient safety standards, including crowd control and safety in the waiting area.
* Maintain competencies in: MOAB (Management of Aggressive Behaviors), HEPA Mask Fitting, CPR Certification, and 1-to-1 patient care support when needed.
* Act as an integral member of the ER team, able to function independently while supporting clinical staff during crises.
6. Operational Support & Team Contribution
* Professionally manage incoming calls and function as switchboard after hours (7pm-7am).
* Coordinate bed requests and admissions as directed.
* Monitor and maintain ER waiting area, HICS supplies, and patient safety.
* Keep Supervisor informed of delays, issues, or operational concerns.
* Crosstrain to support coverage in all registration functions.
* Adapt positively to changes in policy, insurance, and operations.
* Support team-based results, quality, productivity, and attendance standards.
7. Professional Competence & Independence
* Demonstrate knowledge, skills, and competencies through testing, quality review, and daily performance.
* Perform duties independently with minimal supervision.
* Support the team by carrying out additional duties or responsibilities that contribute to patient care and departmental success.
EDUCATION, TRAINING AND EXPERIENCE:
* Requires high school education with current computer technology.
* To witness signatures on patient consents - must be at least 18yrs of age.
* Computer skills with typing abilities.
* Excellent written and verbal communications skills, as well as analytical capabilities.
* Knowledgeable in office functions and processes.
* Bilingual preferred but not required.
WORKER TRAITS:
* Ability to effectively determine priorities and plan workday without routine and constant supervision.
* Knowledge of and experience in coverage practices and eligibility criteria for third-party payers, both commercial and governmental.
* Capable of empathizing with the circumstances of coworkers, patients and families while maintaining an objective approach to the disposition of each account.
* Persuasive verbal and written skills.
* Knowledge of and experience in general hospital business practices and information flows.
* Experience in working with customers in financial transactions.
$33k-38k yearly est. 60d+ ago
Patient Care Representative
42 North Dental
Front desk coordinator job in Auburn, ME
This is Full-Time Patient Care Representative role.
42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest - employees who share our vision and culture.
Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care.
Responsibilities
Interact with patients in a positive professional manner via telephone and in person
Schedule and confirm appointments
Review and educate patients on treatment plans and financial responsibilities
Accurately confirm insurance benefits, communicate and collect patient payment obligations.
Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
Respond to and reply to requests for information
Maintain strict compliance to HIPPA and patient privacy
Perform other related job duties as assigned
Qualifications
Excellent customer service skills
Clear speaking and telephone voice
Positive attitude and energetic personality
Comfortable in computerized environment
Ability to multitask
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$29k-34k yearly est. Auto-Apply 16d ago
Hotel Front Desk Receptionist
Belfast Hotel
Front desk coordinator job in Belfast, ME
Job DescriptionDo you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel frontdesk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation:
$16 - $18 hourly
Responsibilities:
Bookkeeping: keep accurate records of all hotel guest account information
Mitigate customer complaints as needed
Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
Connect with the housekeeping department to ensure guest accommodations are ready
Qualifications:
Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
Must have graduated high school, received a GED or equivalent
Well-versed in taking telephone calls and handling stressful situations
At least one year of hospitality industry experience as a hotel frontdesk agent or similar position preferred
Has previous experience or working knowledge of Microsoft Office and reservation management systems
About Company
Belfast is an up-and-coming small city situated on picturesque Penobscot Bay. Retaining its New England feel, it has a vibrant waterfront and a historic downtown. Visitors and locals experience festivals, galleries, great dining, and close proximity to outdoor excursions.
Take a gallery walk, or see one of the many artistic performances that take place throughout the year. As a result, these two properties operate year-round, with summer and autumn being their peak season. The properties themselves are located on Coast Route 1 just north of town.
$16-18 hourly 6d ago
Medical Receptionist | Internal Medicine | Full-Time | Portland, ME
Intermed, P.A 4.2
Front desk coordinator job in Portland, ME
Job Description
ESSENTIAL FUNCTIONS
Greet incoming patients using friendly, respectful communication
Obtaining and documenting up to date demographic information for patient, including updated insurance information, license information, etc.
Accept patient payments and document accordingly
Familiar with payments required from patients enrolled in all insurance plans that InterMed participates with and collect necessary co-pays
Maintain accurate transaction batches on credit card machine; balance cash drawer
Assist billing office with problem resolution as necessary
Notify clinical staff that patient has arrived via the EMR
Make patient aware of any unusual delay in their appointment time
Answer incoming telephone calls using pleasant phone voice and proper telephone etiquette
Be familiar with forms necessary for patient appointments
To include scanning, printing, assembling, and mailing patient packets
Be familiar with computerized appointment scheduling system and schedule patients with all necessary follow-up and ancillary appointments
Ability to prioritize telephone encounters
Monitor automated confirmation calls and update EMR
Flexibility and willingness to work as a team member
Proficient with Windows based computer applications
Accurate transcribing and data entry skills
Excellent typing and accurate documentation of patient encounter
JOB REQUIREMENTS
High school graduate
Ability and willingness to provide excellent customer service to patients, InterMed colleagues and vendor
Ability to work independently and accurately
Ability to work well in busy environment
$36k-42k yearly est. 12d ago
Patient Coordinator
Radiology Partners 4.3
Front desk coordinator job in Scarborough, ME
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Patient Coordinator to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Patient Coordinator, you will provides services to patients and referring professionals by greeting customers, registering patients and scheduling/authorizing appointments.
This is a full-time position working 40 hours per week. Shifts are from 8:30am-5:00pm.
ESSENTIAL DUTIES AND RESPONSIBLITIES:
(60%) Scheduling & Insurance
Schedules patient examinations according to existing company policy
Arranges transportation and hotel accommodations for patients when appropriate
Communicates to team any scheduling changes in order to ensure highest patient satisfaction
Pre-certifies/Authorizes all exams with patient's insurance company as required
Verifies medical necessity on all exams as required
Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following company guidelines
Facilitates follow up contact with patients for scheduling future appointments etc. as appropriate
(35%) Registration
Greets and checks-in patients scheduled for Vascular services; registers demographic information and process payment plans and copays with patients
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and staff
Supports Vascular team in order to ensure highest patient satisfaction
Acts as liaison between team and the patients waiting for exams
Maintains front office lobby area by straightening magazines, organizing coffee supplies, and assisting with general office clean up
Maintains the supply of patient information sheets
(5%) Performs other duties as assigned
$27k-30k yearly est. 38m ago
Full-Time Year-Round Front Desk Agent
Cliff House Maine 4.2
Front desk coordinator job in Cape Neddick, ME
You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests.
Responsibilities
Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day.
Create memorable experiences with a warm, welcoming personality that can relate to guests and associates.
Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty.
Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home.
Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met.
Enjoy multi-tasking at a fast pace while having an impeccable eye for detail to ensure accuracy and efficiency.
Qualifications
Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it's also a lot of fun!
Experience. Previous experience passionately providing service to others and assisting them with cash transactions.
People Person. The best part of serving others is creating experiences for them that go beyond the expected.
Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing.
A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.
Needed Attributes
Employees must fulfill their performance standards for this position and comply with policies, rules and procedures of the Hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The is intended to describe the general nature and work responsibilities of the position. This job description and duties of this position are subject to change, modification and addition as deemed necessary by the Hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other Hotel Officials.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$31k-36k yearly est. Auto-Apply 60d+ ago
Patient Services Coordinator, Home Health
Centerwell
Front desk coordinator job in Portland, ME
**Become a part of our caring community and help us put health first** The Patient Services Coordinator is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management.
This is an in person opportunity located in Portland, ME
+ Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.
+ Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console.
+ Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.
+ Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.
+ Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.
+ Completes requested schedules for all add-ons and applicable orders:
+ Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.
+ Schedules TIF OASIS collection visits and deletes remaining schedule.
+ Reschedules declined or missed (if appropriate) visits.
+ Processes reassigned and rescheduled visits.
+ Ensures supervisory visits are scheduled.
+ Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.
+ Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.
+ Verifies visit paper notes in scheduling console as needed.
+ Assists with internal transfer of patients between branch offices.
+ If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.
+ If clinical, may be required to perform patient visits and / or participate in on-call rotation.
**Use your skills to make an impact**
Required Experience/Skills:
+ Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
+ Must have at least 1 year of home health experience.
+ Prior packet review / QI experience preferred.
+ Coding certification is preferred.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$40,000 - $52,300 per year
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
**About Us**
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
$40k-52.3k yearly 42d ago
Patient Service Coordinator
Springborn Staffing
Front desk coordinator job in Portland, ME
We are seeking a detail-oriented and organized Patient Service Coordinator to join our client's healthcare team in downtown Portland, ME. This vital role involves coordinating office operations under guidance of the practice manager, maintaining provider schedules, managing complex surgical scheduling, and overseeing of special practice projects. The ideal candidate will possess at least 2+ years of prior administrative patient service experience in a busy healthcare environment, a strong understanding of medical terminology, and previous experience in either Pediatric or Primary Care settings.
This is a temp-to-hire, 12-week opportunity that would transition to an official position for the right candidate.
Duties
Coordinate overall office operations under guidance of the practice manager
Provide leadership/facilitation for quality and practice improvement
Maintain/update provider schedules for both practice and hospital obligations
Management of more complex scheduling duties, including surgical scheduling
Perform electronic health system template management
Oversee special projects and improvement initiatives
$28k-34k yearly est. 36d ago
Patient Care Representative
42 North Dental
Front desk coordinator job in Auburn, ME
This is Full-Time Patient Care Representative role.
42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest - employees who share our vision and culture.
Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care.
Responsibilities
Interact with patients in a positive professional manner via telephone and in person
Schedule and confirm appointments
Review and educate patients on treatment plans and financial responsibilities
Accurately confirm insurance benefits, communicate and collect patient payment obligations.
Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
Respond to and reply to requests for information
Maintain strict compliance to HIPPA and patient privacy
Perform other related job duties as assigned
Qualifications
Excellent customer service skills
Clear speaking and telephone voice
Positive attitude and energetic personality
Comfortable in computerized environment
Ability to multitask
$29k-34k yearly est. Auto-Apply 13d ago
Hotel Front Desk Receptionist
Belfast Hotel
Front desk coordinator job in Belfast, ME
Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel frontdesk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay.
Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!