Front desk coordinator jobs in Minnesota - 1,462 jobs

At Summit Orthopedics, we recognize the significance each member of the Summit Family has as they impact one another and our patients on a daily basis. Be part of a patient-first environment that lives into our values of: Compassion, Integrity, Excellence, Collaboration, Stewardship and Innovation and a place where staff members feel respected and find a strong sense of purpose in their roles, contributing to a familial atmosphere characterized by mutual respect and enjoyment. The Clinic Patient Registration Specialist provides initial access for all clinic and Orthopedic Urgent Care patients including responsibility for greeting, registering, verifying medical and demographic information, scheduling follow up appointments, and notifying clinical team of patient arrival. This role also is responsible to provide general support and assistance to patients, teams and perform various administrative activities needed by our Revenue Cycle teams. This role is direct patient facing and requires excellence in providing customer and quality service. This is a part-time, 0.5 FTE position based at our Eagan Campus, primarily Orthopedic Urgent Care. Monday-Friday, 4:00pm - 8:00pm. Must be flexible to float to other Summit locations as needed. Primary Duties: Complete all aspects of Registration and Scheduling Standards efficiently and accurately to include register & schedule patients by collecting needed medical and demographic information; collect, apply and reconcile co-pays and payments; obtain and accurately enter Insurance information; follow all insurance and scheduling protocols to assure accurate and compliant billing; Coordinate interpreters and QRCs, as needed. Prepare next day patient charts for teams; distribute couriered mail, postal mail and faxes Communicate with teams/providers, as necessary, to provide a seamless and positive experience for the patient Manage and coordinate patient pick up items including records and medical imaging CD's, while obtaining proper authorization and documentation. Assist with rescheduling patients when providers schedules change Responsible for ensuring the patient lobby is accessible, neat and orderly Performs various administrative duties and other duties, as needed and assigned Provide excellent customer service to all patients, teams, providers and staff by being attentive, respectful and helpful Summit's hiring range for this position is $18.76 to $23.45 per hour. The hired candidate may be eligible to receive additional compensation in the form of bonuses, differentials and/or deferred compensation. In addition to our base salary, we offer a comprehensive total rewards package that aligns with our vision of leading a healthy and active lifestyle. This includes medical, dental, vision, disability, life insurance, paid time off and 401(k)/profit sharing retirement plan. If you are hired at Summit, your final base salary compensation will be determined based on factors such as skills, education, experience, and internal equity. Summit Orthopedics provides the Twin Cities, Greater Minnesota and Western Wisconsin with the full spectrum of orthopedic care including sub-specialty clinics, walk-in care at our Orthopedic Urgent Care clinics, imaging, bracing, therapy, surgery, and post-surgical stays at our Care Suites. Our expert team of physicians, surgeons, physician assistants, certified athletic trainers and therapists are part of the 1200+ employees who partner to provide quality care designed to support a healthier, more active lifestyle. Summit Orthopedics is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable laws and regulations of federal, state and local governing boards and/or agencies.

RAYUS now offers DailyPay! Work today, get paid today! is $18.00-$22.31 based on direct and relevant experience. RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be rresponsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working Monday-Friday 8:45am-5:15pm, with rotating shifts every 9th weekend and 1 holiday every 2 years. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned

Park Dental Dean Lakes located in Shakopee, MN is seeking a compassionate, professional Patient Care Coordinator to join our team-oriented practice. As a Patient Care Coordinator you will play an important role in working with our doctor teams. You will check in patients, schedule patient appointments using a scheduling software, verify dental insurance, answer insurance and billing questions, and oversee patient account management. Starting Salary: $23.50 - $26.50 per hour Responsibilities Preferred Qualifications Proficient with Microsoft Office, typing and data entry skills Ability to multi-task in a fast-pace work environment Professional customer service Effective communicator and team player Dental insurance knowledge is a plus Work Schedule Mondays 12:30pm-8:15pm Tuesdays 11:30am -7:15pm Wednesday 6:30am-2:15pm Thursday 6:30am-2:15pm Fridays OFF Company Information Benefits Park Dental offers competitive compensation, and generous benefits package including medical, vision, dental, PTO, holiday pay, 401k matching, and continuing education opportunities. Community Park Dental values being involved in the community through volunteer events, such as Minnesota Dental Association's Give Kids a Smile Day, the American Heart Association Heart Walk, and Minnesota Mission of Mercy. Each practice participates in events in their local communities too! About Park Dental Since 1972, Park Dental has been owned and led by our doctors who are passionate about providing the best patient-centered care. New team members receive comprehensive training and one-on-one mentoring to set you up for success. Our practices offer welcoming environments for patients, and are equipped with state of the art technology. "Working for Park Dental has been a fulfilling job that is centered on team work and patient care. Flexibility, positivity, and multitasking are key factors for success!" -Scheduling Manager Mentor Team "Like" our Park Dental careers page on Facebook for the latest updates about Park Dental! Park Dental is an equal opportunity employer.

Job Description Front Office Coordinator - Bay Creek Dental (Maple Grover, MN) About Us At Bay Creek Dental, we are a well-established private practice providing comprehensive, patient-focused care in a modern and welcoming environment. Our collaborative team values clinical excellence, professional growth, and strong patient relationships. Schedule Full-time, Monday through Saturday Shorter hours on some days Duties & Responsibilities Greet and check in patients, ensuring a positive experience Answer phones, schedule appointments, and confirm visits Verify insurance benefits and submit claims Handle patient billing, payments, and account management Maintain and organize patient records in Eaglesoft Coordinate treatment plans and review financial options Support dentists and team members with office administration needs Requirements Minimum 3 years of dental front office experience Proficiency with Eaglesoft preferred Knowledge of PPO and FFS insurance Strong communication and customer service skills Organized, dependable, and able to multitask Warm, professional, and team-oriented personality Pay & Compensation Competitive compensation DOE, $26-32 per hour 401K PTO and paid holidays Medical and vision insurance In-house Dental Potential bonus opportunities Apply today to join our great team! Benefits: Medical Dental Vision 401k PTO Bonuses Compensation: $26-$32/hour

Job Description Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Opportunity Float role covering Thursday, Friday and Saturdays Pay Range $18-$20/hr + BONUS What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees. Powered by JazzHR jY7Bfobk37

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values * Belonging: We cultivate a space where everyone can show up as their authentic self. * Empathy: We seek out diverse perspectives and listen to learn without judgment. * Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. * One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Job Summary: The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Compensation: $20.50 - $21.50/hour, plus quarterly bonus/incentive potential Location: 7041 20th Avenue South Centerville, MN 55038 Duties/Responsibilities: Operational Excellence: * Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. * Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. * General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. * Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: * Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. * Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. * Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. * Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. * Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. * Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. * Collect all in-person and telehealth co-payments and account balances at the time of service. * Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: * Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. * Coordinate with clinicians pertaining to any additional patient questions. * Support clinician schedules by auditing for appointment accuracy. * Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: * Ability to multitask and prioritize duties to support delivery of high-quality patient experience. * Ability to work independently and as a team member. * Strong communication skills, both written and verbal. * Proficient in using Computer Software Applications (Microsoft Office & EMRs) * Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: * High School or equivalent required, associates/bachelor's degree, preferred. * 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. Physical Requirements: * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. #LI-BM1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.

ARMHS Mental Health Practitioner Job Description Job Title: Mental Health Practitioner - Credent Care LLC Company: Credent Care LLC Job Type: Contract - Full-time- Part-Time About Us: Credent Care LLC is a client-focused home and community-based service provider. Providing quality care and support to our communities. We are currently seeking a dedicated and versatile Mental Health Practitioner to join our team. If you are passionate about assisting others, we want to hear from you. Job Summary To provide one-on-one in-home rehabilitative services to adult clients with mental illness. Rehabilitative services enable clients to develop and enhance psychiatric stability, social competencies, personal and emotional adjustment, independent living, and community skills, and provide resources and referrals. Duties and Responsibilities Develop, implement, evaluate, and revise treatment goals Provide ongoing services to individuals within their homes or community Must be able to travel within the Metro Encourage client relationship and regular communication, coordinate services with other health care providers, interpreter, vocational workers, etc to ensure that client receives quality service to meet their needs Maintain a caseload and be able to sustain attention to detail Ability to work independently, be flexible and able to meet deadlines Accurately document services and complete progress notes and submit within 24-48hours Complete Functional Assessments, Independent Treatment Plans, and/or other required forms and documents in a timely manner Attend group/individual clinical supervision meetings/trainings Meet with supportive supervision as needed Ensure compliance with DHS regulations Communicate effectively and respectfully with supervisor, office staff, clients, vendors, and clients. Mandated reporter Provide quality services for clients, and assume primary responsibility for developing, writing, implementing, evaluating, and revising overall treatment goals and plans with the collaboration of the client and the treatment team Proactively and efficiently communicating with clients, interpreters, and other parties if sessions are canceled or rescheduled Must complete 15 hours per year of ongoing continuing education in areas of mental illness and mental health services Communicate effectively and in a timely manner with Credent Care staff, other practitioners, vendors, clients, interpreters, and other agency workers. Scope of the Position Under close clinical supervision of a Licensed Mental Health Professional, the mental health practitioner will provide in-home rehabilitative and supportive skills training to adult individuals with mental health disorders. Treatment goals will be developed to assist participants with psychosocial skills that are medically necessary to help the client reach a level of independence. Qualifications Must meet DHS qualifications for Mental Health Practitioner in one of the following ways: o Has completed at least 30 semester hours or 45 quarter hours in behavioral sciences or related fields and has at least 2,000 hours of supervised experience in the delivery of services to adults or children with: A. Mental illness, substance use disorder, emotional disturbance, or B. Traumatic brain injury or developmental disabilities and completes training on mental illness, recovery from mental illness, mental health de-escalation techniques, co-occurring mental illness, and substance abuse, and psychotropic medications and side effects. o Has at least 4,000 hours of supervised work experience in the delivery of services to adults or children with any of the following: A. Mental illness, substance use disorder, emotional disturbance, or B. Traumatic brain injury or developmental disabilities and completes training on mental illness, recovery from mental illness, mental health de-escalation techniques, co-occurring mental illness, substance abuse, and psychotropic medications and side effects. o Has at least 2,000 hours of supervised experience in the delivery of services to adults or children with any of the following: Mental illness, substance use disorder, emotional disturbance, or Traumatic brain injury or developmental disabilities and completes training on mental illness, recovery from mental illness, mental health de-escalation techniques, co-occurring mental illness, substance abuse, and psychotropic medications and side effects; and receives clinical supervision as required at least once a week from a mental health professional until the requirement of 4,000 hours of supervised experience is met. o Has a graduate student internship or a bachelor's or master's degree and is a graduate student in behavioral sciences or related fields and is formally assigned by an accredited college or university to an agency or facility for clinical training o Has a bachelor's or master's degree with any of the following: A. Holds a master's or other graduate degree in behavioral sciences or related fields B. Holds a bachelor's degree in behavioral sciences or related fields and completes a. practicum or internship that (1) requires direct interaction with adults or children served, and (2) is focused on behavioral sciences or related fields. A Mental Health Practitioner for an adult member must have training working with adults. Knowledge of the effects of mental illness on people with cognitive impairments. Knowledge of community resources. Must have the ability to work independently, enjoy flexibility, and manage stress. o Skills & Abilities Be able to function independently, interact with, and relate to a variety of individuals Professional communication skills Practitioners must be able to act in a manner that encourages change and provides a positive and supportive atmosphere Practice effective decision-making Create professional reports Handle crisis situations and follow through of the supervisor's directives Identify client needs and treatment plan goals Work with culturally diverse populations Basic computer skills required Must be able to understand and communicate the English language Must be able to use and maintain a daily schedule Job Type: Full-time Salary: $20.00 - $25.00 per hour Medical specialties: Home Health Psychiatry Work setting: Community health center In-person Outpatient Ability to commute/relocate: Roseville, MN: Reliably commute or planning to relocate before starting work (Required) Work Location: In person/Hybrid

**Become a part of our caring community and help us put health first** The **Patient Services Coordinator-LPN** is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management + Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. + Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console. + Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. + Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. + Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. + Completes requested schedules for all add-ons and applicable orders: + Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. + Schedules TIF OASIS collection visits and deletes remaining schedule. + Reschedules declined or missed (if appropriate) visits. + Processes reassigned and rescheduled visits. + Ensures supervisory visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. + Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. + Verifies visit paper notes in scheduling console as needed. + Assists with internal transfer of patients between branch offices. + If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. + If clinical, may be required to perform patient visits and / or participate in on-call rotation. **Use your skills to make an impact** **Required Experience/Skills:** + Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices + Have at least 1 year of home health experience. + Prior packet review / QI experience preferred. + Coding certification is preferred. + Must possess a valid state driver's license and automobile liability insurance. + Must be currently licensed in the State of employment if applicable. + Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $48,900 - $66,200 per year **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. **About Us** About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************

Supervisor: General Manager Purpose of Position: Guest Service Representatives are responsible for greeting and registering our guests. Providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests before arrival and throughout their stay while maximizing room revenue and occupancy. Essential Functions: Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Maintains a high level of professional appearance and demeanor. Maintain the highest level of confidentiality in all areas. Demonstrate the ability to multi-task, be detail-oriented and be able to problem-solve, to effectively deal with internal and external customers. Handle and resolve guest complaints professionally and courteously, through effective listening and clarifying issues raised by guests. Demonstrate good communication skills and convey information and ideas. Ability to perform basic math, and understand financial information. Recognize and take action on any safety or loss prevention incidences that may cause damage, injury, or other liability to individuals or company property. Implement all company policies and procedures for safety and security. Complete training in all areas of security, alcohol, and health and safety. Ensuring that all OSHA, State, and Federal guidelines for chemical, fire, health, and safety are being followed. Keeping safety in mind in all things. Work with other departments to ensure room status is up-to-date and room repairs are done on a timely basis. Uses persuasive selling techniques to sell rooms and promote all marketing programs. Carry out front desk responsibilities including, but not limited to; greeting guests, performing guest transactions, balancing reports, cash control, and deposits, proficiently processing reservations and credit cards. Operate phone system, TDD equipment. Effectively communicate using shift logbook and shift reports. Operate basic office equipment. Understands hotel policies relating to cancelation, extended stay, room types and rates, late check-outs, early arrivals, and special requests. Responsible for key control. Issues and receives both room keys and master keys. Process all lost and found items according to policy. Have basic knowledge of how to operate computer equipment, including Microsoft Office suite. Assist in training of new staff. Participates in and supports a positive, enjoyable work environment. Holds an understanding of hotel products and services (i.e., food and beverage, recreation) Performs other duties as assigned.

Looking for professional, mature business-minded individual to run our front desk. The front desk is the central nervous system to our business. Potential clients calling for information, clients calling to book dog grooming, boarding, daycare, training, etc. Heavy phone work and interfacing with the public one on one. Must be able to handle multi-line phone, put client on hold, pick up next line, etc. Required to have working experience with Microsoft suite of software especially Excel, Word, and Outlook. Comfortable making outbound "cold" and "warm" calls to potential and existing clients with intention to schedule dog grooming or other appointments. Inside Sales/Customer Service mentality looking for our product or service that will fit the client's needs, wants and suggestion it. Hours are to be determined working Tuesday through Saturday eight-hours per day + with one hour lunch break. PRIMARY DUTIES: 1. Phone handling 2. Appointment scheduling 3. Computer Software System Operation 4. Answer inquiries 5. Administrative 6. Handle waiting visitor's need for appointment, check-out, check-in, as needed 7. General cleaning, ensure front area is clean, organized, stocked, and tidy 8. Report problems or challenging situations as they arise from staff or clients to the Supervisor. 9. Maintain a professional bearing, role modeling proper procedure and a positive attitude. 10. Other duties as assigned. Pre Qualification Questions: 1. Do you have dependable transportation to and from work? 2. Can you work weekends and holidays? 3. Are you okay with working a flexible schedule (not having same days off each week)? 4. Can you lift 30 pound dogs in and out of bathing tubs repeatedly throughout the day? 5. Can you start right away? Dog Days - St Paul Dog Daycare & Boarding, CA wants career-minded folks with interest in the pet services industry. K9 Resort and Spa's mission is "To make a positive difference in the lives of dogs and their owners." If you would like to join our Mission then please complete our on-line employment application. Dog Days - St Paul Dog Daycare & Boarding is a full service canine exclusive facility. We offer grooming, daycare, overnight boarding, training, vaccinations, and anesthesia-free canine teeth cleaning. Our grooming staff are certified groomers with veterinary assistant diplomas who have been with us for many years. Dog Days is continually staffed and dogs are separated by temperament and size. Daycare at our facility includes life enrichment exercises to ensure that your dog has a meaningful time while visiting and socializing. We offer group training at our facility and behavior adjustment training in your home. We look forward to the opportunity of serving you and your canine. Company Description At Dog Days, our goal is simple: to ensure that pets are safe, happy and well taken care of. When working with us, you can rest assured that your pet is in good hands. Services we provide include dog training, dog grooming, dog boarding, dog daycare, and more PAY/ BENEFITS: Health Insurance and Paid Time Off. Negotiable based on experience. Benefits: Health insurance Paid time off Schedule: 8 hour shift Day shift Monday to Friday Application Question(s): What salary range are you targeting for this position? Experience: Administrative Assistant: 3 years (Required) Shift Availability: Day Shift (Required) Work Location: One location COVID-19 Precaution(s): Personal protective equipment provided or required Temperature screenings Social distancing guidelines in place Sanitizing, disinfecting, or cleaning procedures in place

Job Description Metropolitan Pediatric Dental Associates - North Oaks Join Our Team as a Patient Care Coordinator! We're excited to welcome a motivated Patient Care Coordinator to our beautiful North Oaks location! This is a fantastic opportunity to make a positive impact in the lives of children every day. Who We Are: MPDA is a specialty dental practice certified by the American Board of Pediatric Dentistry. We provide expert pediatric dental care for infants, toddlers, children, pre-teens, and teens at our 4 locations throughout the Twin Cities, including St. Paul, Fridley, North Oaks, and Eagan. Our gentle and compassionate team of pediatric specialists have been delivering high-quality pediatric dental care tailored to the unique needs of growing smiles since 1965. Job Responsibilities: Greet patients and families warmly upon arrival Check in and check out patients Provide child-friendly and family-oriented customer service Answer phone calls and respond to inquiries about services, appointments, and billing Schedule, reschedule, and confirm appointments (via phone, email, or text) Manage daily appointment calendar to optimize flow for pediatric patients Handle emergency or walk-in appointments efficiently Verify dental insurance eligibility and coverage for pediatric services Collect and process co-pays and payments Prepare and submit insurance claims Follow up on unpaid claims and balances Explain treatment costs and insurance coverage to parents/guardians Follow HIPAA regulations and protect patient privacy Maintain communication with the dental team about patient needs or changes in schedule Coordinate referrals or specialist appointments as needed. We offer a fun and fast-paced work environment, flexible work hours with no evenings or weekends required, competitive salaries, and excellent benefits packages. New grads welcome! MPDA participates in E-Verify.

Voyage Healthcare has been providing healthcare for 70 years and empowers over 200 employees to deliver high-quality healthcare to our patients. We are one of the few independent clinics left in the state of Minnesota and continue to strive towards our mission - improving the well-being of our surrounding communities. With a variety of specialties and four locations in the northwest Twin Cities metro, we offer a supportive and patient-centered atmosphere and the ability for career growth. At Voyage Healthcare, we believe in care & compassion, belonging, excellence, teamwork, well-being, impact, and adaptability. Become part of our team where we foster a positive, supportive, and compassionate environment built on our organization's values. We are seeking a highly organized and detail-oriented Front Desk Medical Receptionis t to join our team. In this role, you will be responsible for providing exceptional customer service to patients and visitors, scheduling appointments, managing patient records, and supporting the smooth operation of the front desk. As a key part of the patient experience, you will contribute significantly to the overall success of our practice. This is full-time position with rotating shifts that include closing. Hourly Range: $19.00 - $21.75, based on years of relevant experience. Sign-On Bonus: eligible candidates will receive a $1,000 tiered sign-on bonus, paid in three installments. Responsibilities: Create a welcoming and professional environment by greeting visitors and patients in-person and by phone Optimize provider schedules and patient satisfaction through efficient appointment and procedure scheduling across multi-specialty, multi-location clinics Verify patient information with confidentiality; collect co-pays and outstanding balances Schedule follow-up appointments and procedures as needed Communicate with patients and families to ensure completion of required forms Follow procedures and policies to ensure a safe work environment and maintain compliance with OSHA standards Travel to other clinic locations to provide front desk support as needed Performs other related duties as assigned Requirements: High school diploma or equivalent 1-3 years of medical clinic experience Proficiency with electronic medical record systems (EMR) Strong customer service mindset with the ability to manage fast-paced, high-volume patient calls Excellent communication and interpersonal skills, with the ability to interact effectively with patients and staff Ability to perform a variety of administrative and patient-support tasks Enjoy working in a fast paced, team oriented environment Voyage Healthcare offers a comprehensive benefits package including: Supportive, collaborative, and welcoming work environment where your contributions are valued Paid Time Off (PTO) Paid Holidays + Birthday Floating Holiday Medical, Dental & Vision Insurance Long Term Disability Insurance (LTD) Short-Term Disability Insurance (STD) Company Paid Life Insurance Retirement Benefits with 401(k) Match Education Assistance Employee Assistance Program (EAP) Voyage Healthcare is an Equal Employment Opportunity/Affirmative Action Employer. Applicants are considered for employment based on their education, training, experience, and aptitude for the position. EOE/AA

Join us as a Front Bar Receptionist! Create, cultivate and promote an upbeat facial bar. Asking that only motivated, positive, hard-working people apply! The Front Bar Receptionist is responsible for creating a welcoming and inclusive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceeding standards in guest services, phone etiquette and product and service recommendations. As a Front Bar Receptionist you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Schedule appointments with accuracy and extreme attention to detail. Meet or exceed sales goals set by the Manager. Explain, sell, recommend FACE FOUNDRIÉ products. Work with the Operations Manager to identify when supplies are low. Assist in all in-store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company time keeping procedures. Attend mandatory training and team meetings. Follow all safety, sanitation and hygiene procedures to ensure board compliance at all times. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience (1 year) Sales and Marketing Experience Salon Experience Preferred Current Esthetic Students Preferred Job Type: Part Time Availability: Nights and Weekends Required Education: High School, or equivalent *Please Note: If you apply to multiple FACE FOUNDRIÉ locations,

Benefits/Perks Competitive salary Great work-life balance Simple IRA (after one year) Short & Long term disability Life Insurance Ongoing training Employee Discount 1 Full-time Front Desk Receptionist position open (32-40 hours with benefits) Institute For Orthopedics & Chiropractic is a busy multi-specialty clinic with 5 chiropractors, 2 Physical Therapists, 2 PTAs and 2 Massage Therapists in two locations, Edina and St. Paul. *********************** Hours & Location: Closing shift: Monday, Wednesday, Thursday & Friday 9am-5:30pm, Tuesday 9:30am-6pm 6550 York Avenue S., Suite 600, Edina, MN 55435 Some occasional travel to our St Paul office for coverage and occasional Saturday coverage in the future. Our ideal candidate is: Passionate about healthy living Strives for excellence; goes above and beyond to provide the BEST care for our patients Works well as a team by collaborating, sharing ideas and encouraging each other Excellent communication skills Medical experience is a plus We use Apple computers: iPad, Pages, Numbers, Microsoft Teams Medical software: Jane The responsibilities for this position are: Greeting patients Collecting copays and balances Preparing paperwork for upcoming appointments Communication with patients and doctors Verifying insurance benefits Complete prior authorizations/referrals Answer multi-line phone and scheduling for two locations Explains Insurance benefits to the patients Optimizing provider schedules and patient satisfaction with efficient scheduling We are looking forward to receiving your application. Thank you. Compensation: $16.44 - $22.25 per hour CHIROPRACTIC CARE AT IOC At IOC, our reputation and success has been built in an integrative and complete treatment approach combining traditional chiropractics (utilizing the Gonstead Method of chiropractic). WE SPECIALIZE IN NON-SURGICAL TREATMENT OF ORTHOPEDIC CONDITIONS. Such as: Back & Neck pain - injury Disc Degeneration - Bulging - Herniations Extremity Joint Pain Arthritis - Degenerative Joint Disease Fibromyalgia Chronic Pain Syndromes Tendonitis - Bursitis Spinal Degeneration Sciatica & Arm Pain, Numbness & Tingling Headaches - Migraines & Tensions Vertigo Carpal Tunnel Syndrome Whiplash Sports Injuries Neck Pain Car Accident Injuries Frozen Shoulder Hip Pain - Bursitis Muscle Strains, Pulled Hamstrings Sprained Ankles Rotator Cuff Tendonitis and Tears Tennis Elbow And many other Orthopedic conditions, injuries.

The Front Desk/Tenant Assistant Coordinator is responsible for carrying out the mission of CCHC by hiring and training Front Desk/Tenant Assistants who work at the supportive housing programs. This position provides services as a member of a team. Duties and Responsibilities: The front desk provides 24-hour staff coverage. The Front Desk/Tenant Assistant will be the first person with whom tenants, guests, suppliers and others have contact with when coming into the building. Front Desk duties include: granting admittance into the building, directing those who enter to correct areas of the building. Answering the building's telephone system and directing calls; monitoring the video surveillance system and logging tenant interactions as needed. Staff are scheduled 8-hour shifts. Available shifts include day, evening and overnight. The Front Desk Coordinator will recruit front desk staff and track and coordinate training requirements and opportunities. This position is responsible to schedule and actively train, coach, and mentoring desk staff to ensure desk coverage and staff competency. Must be able to work a flexible schedule and manage unexpected call-ins. Requirements Requirements Preferred Experience: This position requires a person who is self-motivated with the ability to work independently and as a member of a team to carry out job duties. This position requires a person who has interpersonal skills necessary to tactfully deal with tenants, employees, and the general public in a professional manner. The person in this position will need to work effectively with people who are inebriated and/or have active mental health issues. This position requires Human Resource skill in order to effectively interview and hire new employees. This position requires a high school diploma/GED or equivalent. Supervisory skill is preferred. This person must pass and maintain Minnesota Background Study clearance. Essential Skills: · Ability to read, analyze, and complete documentation required by government agencies and communicate through speaking, listening, and writing effectively with tenants and outside agencies · The person in this position must possess reading, writing and basic computer skills that will allow him/her to log information and maintain information systems · This person must have vision that allows him/her to monitor video cameras · Ability to maintain confidentiality · Skill in establishing and maintaining positive relationships with diverse tenants, applicants and staff · Regular attendance, reliability, and punctuality · Available to respond to occasional property or tenant emergencies · Sensitivity and effectiveness when dealing with people from diverse backgrounds and with special needs Salary Description 19.00

Voyage Healthcare has been providing healthcare for 70 years and empowers over 200 employees to deliver high-quality healthcare to our patients. We are one of the few independent clinics left in the state of Minnesota and continue to strive towards our mission - improving the well-being of our surrounding communities. With a variety of specialties and four locations in the northwest Twin Cities metro, we offer a supportive and patient-centered atmosphere and the ability for career growth. At Voyage Healthcare, we believe in care & compassion, belonging, excellence, teamwork, well-being, impact, and adaptability. Become part of our team where we foster a positive, supportive, and compassionate environment built on our organization's values. We are seeking a highly organized and detail-oriented Front Desk Medical Receptionist to join our team. In this role, you will be responsible for providing exceptional customer service to patients and visitors, scheduling appointments, managing patient records, and supporting the smooth operation of the front desk. As a key part of the patient experience, you will contribute significantly to the overall success of our practice. This is full-time position with rotating shifts that include closing. Hourly Range: $19.00 - $21.75, based on years of relevant experience. Sign-On Bonus: eligible candidates will receive a $1,000 tiered sign-on bonus, paid in three installments. Responsibilities: Create a welcoming and professional environment by greeting visitors and patients in-person and by phone Optimize provider schedules and patient satisfaction through efficient appointment and procedure scheduling across multi-specialty, multi-location clinics Verify patient information with confidentiality; collect co-pays and outstanding balances Schedule follow-up appointments and procedures as needed Communicate with patients and families to ensure completion of required forms Follow procedures and policies to ensure a safe work environment and maintain compliance with OSHA standards Travel to other clinic locations to provide front desk support as needed Performs other related duties as assigned Requirements: High school diploma or equivalent 1-3 years of medical clinic experience Proficiency with electronic medical record systems (EMR) Strong customer service mindset with the ability to manage fast-paced, high-volume patient calls Excellent communication and interpersonal skills, with the ability to interact effectively with patients and staff Ability to perform a variety of administrative and patient-support tasks Enjoy working in a fast paced, team oriented environment Voyage Healthcare offers a comprehensive benefits package including: Supportive, collaborative, and welcoming work environment where your contributions are valued Paid Time Off (PTO) Paid Holidays + Birthday Floating Holiday Medical, Dental & Vision Insurance Long Term Disability Insurance (LTD) Short-Term Disability Insurance (STD) Company Paid Life Insurance Retirement Benefits with 401(k) Match Education Assistance Employee Assistance Program (EAP) Voyage Healthcare is an Equal Employment Opportunity/Affirmative Action Employer. Applicants are considered for employment based on their education, training, experience, and aptitude for the position. EOE/AA

Mathias Die Company Receptionist - Grow your Career! Onsite: 391 Malden St. South St. Paul, MN Join our team as a Receptionist and gain exposure to a dynamic manufacturing company where you'll be the first point of customer contact. You will learn more about administration, operations, and more! About Us: At Mathias Die Company, we pride ourselves on our commitment to quality and innovation. We bring decades of experience, advanced technology, and a commitment to craftsmanship to every project we take on. We are dedicated to delivering top-notch products and services to our clients. Job Description: As a Receptionist, you will serve as the first point of contact for visitors and callers, providing a welcoming and professional experience. Your responsibilities include answering and directing phone calls, greeting guests, managing incoming and outgoing correspondence, and supporting administrative tasks. You will ensure accurate information flow between customers and team members through effective communication and attention to detail. Essential Functions: Greet and assist customers Assigned tasks have organizational focus Adaptability within a business - industrial manufacturing office skill environment Team work & fosters cooperative spirit Be an Open Individual for recommended additional skill training & professional development, typically provide by outside vendor or on-line Key Responsibilities: Answer incoming call activity and external call activity professionally, in a timely manner Good Positive Experience & Human Relations Practices Customer Service Oriented Accurate, timely processing of invoices, accounts receivable & operating systems data input Computer & Desktop skills within business basic software & specific/trained Operating Systems Key communication monitor/source-point for management daily awareness and staff emergency situations Assigned tasks support Monthly on-site Customer Training Sessions Display high standards of ethical conduct, exhibits honesty & integrity Responds appropriately to supervision, assist booking keeper with various duties Good Daily attendance & on-time discipline Displays high level of work initiative, effort, and commitment towards completing tasks efficiently; works with minimal supervision Manage through Front Desk Office Distractions Qualifications: High School Diploma/GED Previous phone and computer experience Customer oriented Computer knowledge and/or experience Skill capability and room for skill improvement around written and verbal English communication skills Manage details, recognize what detail orient value brings and pattern of being well organized Ability to work independently and handle multiple tasks Team player with the ability to work well with all levels of the organization Ability to handle fast paced work environment Professional manner and demeanor What We Offer: Competitive Compensation Starting at $18.50+/hour Comprehensive Benefits Package First shift hours starting at 8AM Opportunities to explore career paths in administration, operations, and beyond A Supportive and Collaborative Work Environment Strong and Stable Organization The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We Make it Easy Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees. As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce. We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter. Powered by JazzHR 6lyftHZegT

Are you friendly, organized, and love making people feel amazing? Drybar is looking for enthusiastic Front Desk Receptionists (or Bartenders as we like to call them!) to join our team at our Edina & Wayzata locations! Be the first smile our guests see and help make every visit unforgettable. Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that's blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients. Why You'll Love Working Here: Flexible Schedule: Perfect for students, parents, or anyone looking for part-time hours. Fun, Energetic Environment: Work in a lively salon where positivity and style meet. Career Growth Opportunities: Many of our team members grow into leadership or stylist roles. Hourly + Commission: Earn commission on Retail and Memberships sold! Employee Perks: Free blowouts and discounts on products! Creativity: Love Social Media? Have the opportunity to create posts, stories, & reels for drybar--or star in them! What You'll Do: Greet and check in clients with a smile. Schedule appointments and manage the front desk efficiently. Help guests with product purchases and answer questions about services. Ensure the salon is welcoming, organized, and ready for every client. Who We're Looking For: Reliable, friendly, professional, and outgoing personalities. Strong communication and organizational skills. Ability to multitask in a fast-paced environment. Passion for providing top-notch customer service Whether you're looking for your first job, part-time income, or a career in the beauty industry, Drybar is the perfect place to grow your skills, meet amazing people, and have fun every day. Apply Today! Qualifications Qualifications: 1+ years' experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position) Tech Savvy or Previous experience with Point of Sale Systems strongly preferred Previous salon/spa experience preferred but not required High school diploma or equivalent Ability to work at a sustained, fast pace Ability to work self start, keep busy, and follow simple daily tasks Maintain over cleanliness of shop and support stylists from behind the desk Excellent problem solving and troubleshooting skills Track record in providing over-the-top, amazing customer service! Ability to multitask with ease Frequently required to stand and/or walk for duration of 6-8 hour long shifts Has the technical ability and skills to operate a point of sale system Problem solver - use logic and support resources to solve problems at the front desk Maintains professional demeanor under pressure Legal Disclaimer ©2023 DB Franchise, LLC (“DBF”). Each Drybar shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners' shops are their employees, not those of DBF. Drybar + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.

Patient Service Coordinator Ambulatory I - BOH, CSC Orthopedic Clinic (251896) Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County. Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization. SUMMARY:We are currently seeking a PSC Ambulatory I-BOH to join our CSC Orthopedic Clinic team. This 0.80 FTE (64 hours per pay period) role will work on-site (Days, M - F). Purpose of this Position: The purpose of this position is to provide clerical support for specific clinical areas to serve patients and their families. The main objectives of this position are to meet and exceed patient expectations as it relates to complex scheduling processes and support to clinical areas; to act and communicate in a professional and positive manner to patients, providers and care team staff; and to provide team-oriented support to staff to assist in meeting overall HHS registration quality goals. This is a high patient volume, multi-tasking position.RESPONSIBILITIES:Provides clerical support to clinical staff, such as basic templating, processing patient forms, and urgent scheduling needs Functions as a scheduling Subject Matter Expert (SME) for the department they support Maintains Clerical Pool In-basket messages; messages are completed appropriately based on the SLA (Service Line Agreement) and urgency of the message Answers and responds to in-bound calls to the department from both internal and external customers Provide scheduling support using knowledge of clinical specialties including: more complex scheduling that often requires multiple appointments with different providers and modalities, in-room scheduling, obtain necessary documentation for appointments within the specialty Promotes the organization and assists in maintaining clinic efficiency Basic function of check-in to support needs Coordinates obtaining and maintaining designated supplies and inventory for the clinic Perform other duties as assigned QUALIFICATIONS: Minimum Qualifications: High School Diploma or equivalent A minimum of 1 year of Front of House experience or experience in related field Preferred Qualifications: Certification from HFMA, NAHAM, or HBI Patient Access Certification Solid understanding or medical terminology Solid understanding of payer/insurance plans Bilingual fluency in English/Spanish or English/Somali or other languages including ASL (not required) Knowledge/ Skills/ Abilities: Ability to work cohesively, effectively, and respectively with individuals from a variety of economic, social, and culturally diverse backgrounds Ability to work in a fast-paced, continually changing environment Ability to respond appropriately to shifting priorities Ability to prioritize work assignments Consistently exceeds quality and productivity standards, including accuracy in patient registrations, scheduling and patient/guest customer service expectations Technical proficiency in basic computer skills and applications such as Microsoft Office and Outlook Float pool positions require the ability to travel between sites in an expeditious manner Demonstrates knowledge and understanding of organizational policies and procedures Ability to lead others in their daily work following standard processes Ability to assist with onboarding new employees providing them with the tools they need to be successful You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer. Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements. Total Rewards Package:We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity.We provide an extensive benefits program that includes Medical; Dental; Vision; Life, Short and Long-term Term Disability Insurance; Retirement Funds; Paid Time Off; Tuition reimbursement; and license and Certification reimbursement (Available ONLY for benefit eligible positions).For a complete list of our benefits, please visit our career site on why you should work for us. Department: CSC Orthopedic ClinicPrimary Location: MN-Minneapolis-Downtown CampusStandard Hours/FTE Status: FTE = 0.80 (64 hours per pay period) Shift Detail: DayJob Level: StaffEmployee Status: Regular Eligible for Benefits: YesUnion/Non Union: UnionMin:$21.35Max: $27.82 Job Posting: Dec-09-2025