Front desk coordinator jobs in Minnesota

Receptionist - Walser Automotive Group Join a family-owned leader in automotive retail with over 70 years of excellence! Be the welcoming face of our dealership and enjoy growth opportunities in a supportive, inclusive culture - The Walser Way. Compensation: $18-22/hour depending on experience Career advancement opportunities Key Responsibilities: Greet and direct customers professionally Answer and route incoming calls efficiently Manage customer info: scan, file, and maintain documents Process payments and receipts accurately Coordinate appointments and plate management Support Sales, Funding & Titling teams as needed Uphold Walser's Core Values: Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded What You Bring: Professional, polished demeanor & excellent phone skills Strong attention to detail and multitasking ability Intermediate Microsoft Word, Excel & Outlook skills What's in it for you? Career Growth Skill Development Team-First Environment Industry Exposure Apply now and start your career with Walser Automotive Group! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.

The Financial Advocate is also the primary contact for patient education in areas of insurance benefits, levels of coverage, and billing and collection processes. Responsibilities include ensuring that all accounts have been cleared for billing, obtaining insurance authorization for services, securing payment arrangements (including collection of co-payment/coinsurance) prior to patient discharge and for major outpatient services, identification of other potential payment sources (including Financial Assistance program, initiating/completing the Medical Assistance application process), and providing costs estimates. Experience in communicating with insurance carriers to obtain authorization for services Experience as Patient Financial Advocate, Patient Registration, Patient Accounting Required

A national top-tier general contractor with a strong presence in federal and large-scale commercial construction is seeking an experienced Senior Scheduler to join their Federal Contracting Group in Minneapolis. This is a long-term, permanent opportunity to support high-profile federal and military projects - including secure, active-base work - while working in a collaborative, growth-oriented environment. What You'll Do Provide oversight of all planning and scheduling activities for multiple ground-up construction projects, typically $40M-$100M+. Plan, coordinate, and supervise project schedules to ensure timely, efficient delivery. Maintain and enforce corporate planning and schedule standards, ensuring compliance with project and client requirements. Coach, mentor, and lead scheduling and field teams, fostering collaboration and technical excellence. Support project management and field leadership with look-ahead schedules, resource loading, and critical-path analysis. Communicate schedule progress, milestones, and impacts clearly across project and executive teams. Actively contribute to continuous improvement in scheduling accuracy, process efficiency, and project predictability. What You Bring Bachelor's degree in Construction Management, Engineering, or related field. 4-7 years of experience in construction scheduling on large-scale ground-up projects ($40M+). Background in federal, healthcare, or large commercial construction strongly preferred. U.S. Citizenship required; security clearance or ability to obtain one is a plus. Proven experience with Primavera P6 or similar scheduling software. Excellent written and verbal communication - ability to collaborate across multiple teams and communicate effectively with clients, trades, and leadership. Strong analytical and problem-solving skills with initiative to deliver proactive solutions. Why Join Opportunity to work on mission-critical federal and commercial facilities that make an impact nationwide. Relocation assistance to Minneapolis and long-term stability. Competitive compensation package: $100K-$130K base + bonus + comprehensive benefits (medical, dental, 401k match, PTO, tuition reimbursement, and more). Collaborative, safety-driven, and growth-focused company culture where communication and teamwork are key.

All are welcome! We encourage veterans, people of color, individuals with disabilities, and members of the LGBTQIA+ community to apply! Salary Range Annualized: $47,336.31 - $54,810.47 The expected compensation range for this position represents a good faith estimate for this position and the specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, experience, and/or FTE. Benefits eligibility includes (but not limited to): * Generous paid time off, including holidays and personal days * Wide-ranging healthcare coverage with options to fit your needs * Flexible accounts for medical savings and expenses * Supportive services through the Employee Assistance Program * Access to exclusive discounts on entertainment, travel, dining, and more * Retirement savings plan with contributions from the employer * Recognition opportunities through performance-based awards About Us This mission of Canvas Health is to bring hope, healing, and recovery to people's lives. Canvas Health's mental health and substance use disorder providers, clinicians, and staff bring their diverse lived experience to help inform and guide the care they provide to clients. Our integrated programs and services offer coordinated care to people of all ages in their homes, the community, and in our clinics. We strive for excellence in clinical care as we serve those living with mental illness, substance use disorders, crisis, unstable housing, and trauma. Canvas Health is a non-profit, Certified Community Behavioral Health Clinic (CCBHC) specializing in serving clients who are on Medicaid. Position Summary The Intake and Scheduling Coordinators is often the first person that our clients will speak to. They are responsible for scheduling clients appointments, processing referrals, informing clients about delays and wait times, support seamless trauma informed service, obtaining insurance information, and collects and verifies all patient information. This position is call-center based, and frequently interacting with clients with a history of mental health or substance use problems, or who may have experienced trauma. This position will also conduct insurance verification and obtain any necessary insurance authorizations. Job Duties and Responsibilities include: * Primarily conducts all patient interactions through incoming and outgoing phone calls in a prompt, pleasant and kind manner, providing accurate information or triaging as appropriate. * Ensures a positive first impression for patients and referents by guiding them through the scheduling process with professionalism and empathy. * Schedule, reschedule, cancel subsequent appointments across programs for clients who contact the agency by telephone, online intake form, and as requested by service providers. * Collects and verifies all client data from clients and enters it into the Electronic Health Record accurately at the time of scheduling to ensure smooth revenue cycle. * Screens clients for sliding fee scale or behavioral fund eligibility. * Educates clients on the different services, programs, and modalities offered by Canvas Health. * Follows-up with clinicians and external parties (like case managers) regarding patient scheduling issues. * Prepares and routes electronic administrative intake packets to be completed electronically prior to client's initial appointment. * Collaborates with Canvas Health providers and supervisors to ensure the effective placement and scheduling of a client. * Assist behavioral health professional staff in the preparation of insurance prior authorization forms. Monitor insurance prior authorization denials. Notify appropriate staff to edit, resubmit or contest denial. * Provide administrative support services as assigned by supervisor. * Maintain awareness of trends, patterns, and need for new services or availability; report these to management as needed. * Attend appropriate meetings as designated. Location Oakdale, MN Schedule Monday - Friday, 40 hours/week from 8:30am - 5pm Qualifications Minimum Qualifications * High school diploma (or equivalent) * Minimum of two years of call-center based customer service experience in a fast-paced environment * Minimum of two years of data entry and data quality * Proficiency in technology and computer use including Microsoft Office Suite * Fluent in Spanish (speak and write) Preferred Qualifications * Experience with Electronic Health Record systems. * Experience working with and/or delivering services to diverse populations. * Scheduling and/or customer service experience in a behavioral or medical health setting and third-party coverage verification. * Experience in a trauma-informed agency, or working with populations who may have experienced trauma. Canvas Health is an Equal Opportunity Employer committed to creating a diverse workforce. Canvas Health will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, sexual orientation or perceived sexual orientation, gender identity, disability, status with regard to public assistance, age, sexual or affectional orientation, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

At Summit Orthopedics, we recognize the significance each member of the Summit Family has as they impact one another and our patients on a daily basis. Be part of a patient-first environment that lives into our values of: Compassion, Integrity, Excellence, Collaboration, Stewardship and Innovation and a place where staff members feel respected and find a strong sense of purpose in their roles, contributing to a familial atmosphere characterized by mutual respect and enjoyment. The Patient Financial Services Coordinator (PFSC) is responsible for verifying patients' eligibility and benefits, obtaining authorization and /or referrals for patient encounters/procedures from their insurance company or referring provider; gathering current out-of-pocket and deductible information, securing patient responsibility prior to services and managing charity care and/or discount requests. This is a full time role based at our Corporate Office in Woodbury, MN. Monday - Friday schedule of 8:00 AM to 4:30 PM. Required training is in office with the ability to work from home once fully trained. This role will follow-up with the intent of collecting all delinquent unpaid insurance and patient account balances. Primary job duties for the Patient Financial Services Coordinator: * Create payment arrangements for uninsured patients and patients on high-deductible plans for all physician visits prior to services. * Verify by phone, web, or in writing the prior authorization expectations as well as eligibility of the patients' insurance for the following medical encounters/procedures * MRIs-using decision tools and phone/internet when necessary * Work Comp, Auto, Med Legal and any other required referral clinic visits * Professional Fee for surgical procedures as well as facility fee for procedures performed at Summit locations * Obtain and enter pre-certification and/or prior authorization numbers into the registration fields and scan in Practice Management/EHR software. * Review and correct discrepancies in registration and insurance information and update in the Practice Management Software at time of authorization. * Assist patient with medical assistance and charity care applications, counsel patients on options such as care credit. * Maintain current knowledge regarding third-party and first-party payment procedures and regulations as well as preferred provider agreements. * Communicate professionally with patient, family members, co-workers and physicians. Summit's hiring range for this position is $20.23 to $25.29 per hour. The hired candidate may be eligible to receive additional compensation in the form of bonuses, differentials and/or deferred compensation. In addition to our base salary, we offer a comprehensive total rewards package that aligns with our vision of leading a healthy and active lifestyle. This includes medical, dental, vision, disability, life insurance, paid time off and 401(k)/profit sharing retirement plan. If you are hired at Summit, your final base salary compensation will be determined based on factors such as skills, education, experience, and internal equity. Summit Orthopedics provides the Twin Cities, Greater Minnesota and Western Wisconsin with the full spectrum of orthopedic care including sub-specialty clinics, walk-in care at our Orthopedic Urgent Care clinics, imaging, bracing, therapy, surgery, and post-surgical stays at our Care Suites. Our expert team of physicians, surgeons, physician assistants, certified athletic trainers and therapists are part of the 1100+ employees who partner to provide quality care designed to support a healthier, more active lifestyle. Summit Orthopedics is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable laws and regulations of federal, state and local governing boards and/or agencies.

Crown is the world leader in oil seed extraction technology, refining plants, and equipment serving global customers from its locations in the Americas, Europe, and Asia. Our passion to deliver superior quality, superior-value processing systems and technologies made us a preferred partner to the agricultural industry and beyond. JOB SUMMARY The Front Desk Receptionist serves as the first point of contact for guests, visitors, and clients, providing a warm, professional, and efficient experience. This role is responsible for managing front desk operations, coordinating visitor check-in procedures, handling calls, supporting office needs, and maintaining a tidy and well-stocked front area. You'll also assist with light administrative duties and occasional event or travel coordination. ESSENTIAL DUTIES AND RESPONSIBILITIES Reception and Visitor Support Greet all visitors, clients, and vendors with a warm, friendly, and professional demeanor. Manage the visitor check-in/check-out process and ensure compliance with company procedures. Answer and route incoming phone calls and respond to general inquiries. Host on-site guests by coordinating schedules and ensuring a positive experience. Assist with visa and passport documentation; high level of confidentiality required. Front Desk & Office Support Handle incoming and outgoing mail and packages, including sorting and distribution. Maintain a clean and organized front desk, lobby, and waiting areas. Restock supplies in the front area, break rooms, conference rooms, and restrooms. Clean and refill coffee machines and coffee pots as needed. Maintain basic office supplies and coordinate ordering when stock is low. Event & Meeting Support Assist in setting up meetings and events, including booking conference rooms and arranging catering. Coordinate small celebrations (e.g., retirements, anniversaries) and order flowers or gifts for life events per company guidelines. Administrative Support Perform basic clerical duties such as data entry, document prep, and filing. Support Diversity, Equity, Inclusion, and Employee Engagement Other duties as assigned. QUALIFICATIONS AND SKILLS High school diploma or GED required; additional qualifications or college degree are a plus. Three or more years of experience in administrative or receptionist role Demonstrated ability to maintain integrity, credibility, and trust. Must maintain strict confidentiality in all personnel and organizational matters. Strong critical thinking and problem-solving skills; able to work independently. Excellent organizational and time-management abilities with a proven ability to meet deadlines. Strong interpersonal, written, and verbal communication skills. Proficient in Microsoft Office Suite and other relevant software platforms. Ability to maintain confidentiality and professionalism in high-pressure situations. Must be able to communicate in English fluently. Ability to communicate in a second language (European or Asian languages) preferred but not required. Work Environment: This role is based in a typical office environment in compliance with Minnesota OSHA and labor standards. The position involves prolonged periods of sitting at a desk and working on a computer, bending or stooping, with reasonable accommodations available as needed. What We Offer: Comprehensive health, dental, and vision insurance. 401(k) retirement plan with company match. Generous paid time off, including vacation days, and holidays. Professional development opportunities, such as tuition reimbursement and certification programs. Wellness benefits, including gym membership discounts and mental health support; wellness programs. Employee appreciation events Base Salary $18.00 - $23.00 per hour. #LI-MP1 CPM Acquisition Corp. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. CPM Acquisition Corp. offers competitive compensation and benefits, including paid holidays and vacations, 401k, medical/dental insurance, tuition assistance, and more.

Front Desk Coordinator - Part Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Position Summary We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you. Key Responsibilities * Greet and check in patients, providing a friendly and professional first impression * Manage the flow of patients through the clinic in a timely, organized manner * Present and sell wellness plans and membership packages confidently and accurately * Support the clinic's sales goals by converting new and returning patients into members * Answer phone calls and assist with appointment scheduling and patient inquiries * Re-engage inactive members and maintain up-to-date patient records using POS software * Assist with clinic marketing efforts and community outreach * Maintain a clean, organized front desk and clinic environment * Collaborate with team members and chiropractors to ensure a positive patient experience Qualifications * High school diploma or equivalent required * Minimum one year of customer service and sales experience preferred * Strong phone, computer, and multitasking skills * Energetic, motivated, and confident in a goal-driven environment * Positive attitude with a team-oriented mindset * Must be able to stand/sit for long periods and lift up to 50 pounds * Office management or marketing experience is a plus Schedule This role requires availability Tuesdays 10:00am - 7:00pm, Thursdays 2:00pm - 7:00pm and Fridays 10:00am - 7:00pm. Compensation and Benefits * Starting pay: $18 - $20 per hour + Bonus * Holiday pay * Opportunities for career growth within The Joint network Why Join Us When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement? Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities The Mortgage Disclosure Desk Coordinator position is responsible for ensuring that all Initial and Re-Disclosure Loan Disclosure packets are completed and delivered to the applicants in accordance with all regulatory and secondary market requirements and within Service Level Agreements. The Mortgage Disclosure Desk Coordinator works closely with various members of the Mortgage Team to verify accuracy of data and resolve any issues/discrepancies to prevent non-compliance with Federal and State Regulations and avoid tolerance cures. Key Accountabilities Review initial loan submission from the Mortgage Loan Originators for accuracy. Make any necessary changes to avoid tolerance cures or other regulatory violations. Prepare and deliver a final Loan Estimate along with all other required documentations to the applicant(s) Work with Mortgage Loan Originators, Processor and Underwriters to review any change circumstances that are presented. Once a valid changed circumstance is identified, the Disclosure Desk Coordinator will prepare a revised Loan Estimate and deliver this to the applicants in a timely manner to avoid delays in closing dates or any tolerance cures. Review all documents included in an initial disclosure and re-disclosure package to ensure accurate completion. Track all new applications within the loan processing system to ensure timely delivery of all disclosures. Track all existing applications within the loan processing system and provide timely re-disclosure through identification of loan changes within the pipeline. Assist with answering questions regarding initial or re-disclosures Participate in any compliance related projects pertaining to regulatory disclosures Assist in any disclosure compliance related training for mortgage associates Ensure accuracy of all HMDA related information pertaining to information collected from the initial application and disclosures Salary Range The salary range for this position is $17.00/hr. - $27.50/hr.. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate's relevant skills and professional experience, educational qualifications, and geographic location. Key Competencies for Position Operational Knowledge and Organizational Skills Demonstrates a sound understanding of applicable Federal and State Regulations, including TRID, RESPA, HMDA, ECOA, etc; and the ability to apply this knowledge to individual situations. Ability to accurately identify valid changed circumstances Great attention to detail, ability to prioritize and function accurately under the pressure of deadlines. Working knowledge of all loan types/loan programs offered by Old National Bank, including FHA, VA, USDA, and Construction-to-Permanent loans. Communication Skills Ability to clearly communicate information to Mortgage Loan Originators, Sales Managers, Processors, and Closers Promptly respond to questions from other departments Effectively work as part of a team Qualifications and Education Requirements High School graduate or equivalent. 5+ years of previous mortgage experience including an in-depth knowledge of regulatory requirements for loan disclosures Experience with Ellie Mae Encompass preferred Key Measures of Success/Key Deliverables: Disclosures delivered within regulatory requirements and Service Level Agreements Minimize losses to the bank by accurately completing required disclosures and properly analyzing valid change circumstances Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team! We can recommend jobs specifically for you! Click here to get started. If you're qualified for a position but need additional help with the application because of a disability, please email ************************** (This email will respond to accommodation requests only.)

**Why Mayo Clinic** Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (************************************** - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. **Benefits Highlights** + Medical: Multiple plan options. + Dental: Delta Dental or reimbursement account for flexible coverage. + Vision: Affordable plan with national network. + Pre-Tax Savings: HSA and FSAs for eligible expenses. + Retirement: Competitive retirement package to secure your future. **Responsibilities** Responsible for developing, finalizing, and posting employee schedules that meet the staffing model needs of the work unit. Acquires and maintains current knowledge of the electronic scheduling system, Workforce Timekeeper (WTK), Microsoft Office and other computer applications. Maintains accurate and complete employee schedules. Troubleshoots and manages scheduling/staffing issues and effectively communicates information to appropriate personnel. Utilizes good customer relations and communication skills in answering the phone and interacting with staff, leadership, and other health care professionals to ensure high customer satisfaction. Demonstrates a positive and professional demeanor. Ability to work well with others, independently as well as in a team. Must possess skills in coping, understanding, organization and prioritization, attention to detail, problem solving, critical thinking and decision making. Assists with training new employees on the electronic scheduling system. Additional projects and duties may be assigned by the leadership team. **Qualifications** High school diploma or equivalent and at least two years of experience or leadership experience. Or, an associate degree in business or healthcare with either scheduling or leadership experience. Proficient in Microsoft Office, Excel and Word as well as in keyboarding skills. ***Visa sponsorship is not available for this position; Also, this position DOES NOT participate in the F-1 STEM OPT extension program.** ****A resume needs to be included for your application to be considered.** *****Foreign trained lab personnel provide a detailed equivalency High School evaluation to include US equivalent degree at the applicant's expense.** **Exemption Status** Nonexempt **Compensation Detail** $21.69 - $30.60 **Benefits Eligible** Yes **Schedule** Full Time **Hours/Pay Period** 80 **Schedule Details** Monday through Friday primarily 5a-1:30pm with some flexibility to adjust shift times as needed **Weekend Schedule** No weekends at this time. **International Assignment** No **Site Description** Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (***************************************** **Equal Opportunity** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (**************************** . Mayo Clinic participates in E-Verify (******************************************************************************************** and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. **Recruiter** Mary Ricci **Equal opportunity** As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Voyage Healthcare has been providing healthcare for 70 years and empowers over 200 employees to deliver high-quality healthcare to our patients. We are one of the few independent clinics left in the state of Minnesota and continue to strive towards our mission - improving the well-being of our surrounding communities. With a variety of specialties and four locations in the northwest Twin Cities metro, we offer a supportive and patient-centered atmosphere and the ability for career growth. At Voyage Healthcare, we believe in care & compassion, belonging, excellence, teamwork, well-being, impact, and adaptability. Become part of our team where we foster a positive, supportive, and compassionate environment built on our organization's values. We are seeking a highly organized and detail-oriented Front Desk Medical Receptionis t Float to join our team. In this role, you will be responsible for providing exceptional customer service to patients and visitors, scheduling appointments, managing patient records, and supporting the smooth operation of the front desk. As a key part of the patient experience, you will contribute significantly to the overall success of our practice. This is full-time position with rotating shifts that include closing. Travel Requirement: This position requires travel to all clinic locations (Crystal/Maple Grove/Osseo/Plymouth). Hourly Range: $19.00 - $21.75, based on years of relevant experience. Sign-On Bonus: eligible candidates will receive a $1,000 tiered sign-on bonus, paid in three installments. Responsibilities: Create a welcoming and professional environment by greeting visitors and patients in-person and by phone Optimize provider schedules and patient satisfaction through efficient appointment and procedure scheduling across multi-specialty, multi-location clinics Verify patient information with confidentiality; collect co-pays and outstanding balances Schedule follow-up appointments and procedures as needed Communicate with patients and families to ensure completion of required forms Follow procedures and policies to ensure a safe work environment and maintain compliance with OSHA standards Travel to other clinic locations to provide front desk support as needed Performs other related duties as assigned Requirements: High school diploma or equivalent 1-3 years of medical clinic experience Proficiency with electronic medical record systems (EMR) Strong customer service mindset with the ability to manage fast-paced, high-volume patient calls Excellent communication and interpersonal skills, with the ability to interact effectively with patients and staff Ability to perform a variety of administrative and patient-support tasks Enjoy working in a fast paced, team oriented environment Voyage Healthcare offers a comprehensive benefits package including: Supportive, collaborative, and welcoming work environment where your contributions are valued Paid Time Off (PTO) Paid Holidays + Birthday Floating Holiday Medical, Dental & Vision Insurance Long Term Disability Insurance (LTD) Short-Term Disability Insurance (STD) Company Paid Life Insurance Retirement Benefits with 401(k) Match Education Assistance Employee Assistance Program (EAP) Voyage Healthcare is an Equal Employment Opportunity/Affirmative Action Employer. Applicants are considered for employment based on their education, training, experience, and aptitude for the position. EOE/AA

We are seeking a patient services coordinator (PSC) to be a part of our rehab team at M Health Fairview Southdale Place Clinic in Edina! The PSC performs a number of duties throughout the day, including answering phones, scheduling and rescheduling patients and clerical work. The PSC working in patient care settings is also responsible for greeting and checking in patients/visitors, providing and making sure patients fill out necessary forms as well as maintain a clean, welcoming environment. The PSC must have knowledge of computers, database/word processing software and standard office procedures and equipment. A candidate for this position must also possess excellent customer service and communications skills. * FTE: 1.0, authorized for 80 hours per pay period. * Schedule: Monday - Thursday 9:30-6pm and Friday 9:00am -5:30pm * Full benefits such as medical, HSA, dental insurance, vision insurance, 403b, PTO, Shift Differentials, health & wellbeing resources, and more! Fairview Rehabilitation offers a range of services that serve patients across 10 acute-care hospitals, 3 post-acute settings and 70 outpatient adult and pediatric therapy clinics. Consisting of Physical, Occupational and Speech Therapy as well as Audiology and Cardiac & Pulmonary Rehab, our therapists collaborate with colleagues in all medical settings and offer dozens of specialty programs. As an academic health system with residency and fellowship programs and a rehab-focused clinical quality team, we have a collaborative culture that is centered on learning with an emphasis on evidence based, patient-centered care. Rehab's continuing education program offers 40+ continuing education courses per year at no cost to employees and further supports numerous external CE courses each year. As an industry leader in rehabilitative care with nationally recognized programs, our therapists play a meaningful role in helping patients reach their goals and live more fulfilling lives. Responsibilities * Completes scheduling functions * Demonstrates excellent customer service skills * Produces efficient and accurate schedules and associated reports * Records and updates schedule changes accurately, communicating changes to all involved staff * Seeks out solution to time conflicts directly through parties involved and other available resources. * Scans pertinent documents into the patient record * Informs patients if there is an unexpected change in their scheduled appointment, including offering other options, rescheduling or cancelling * Completes clerical and reception duties * Answers, screens, and responds to telephones calls * Reviews and routes scans, faxes, inter-departmental or postal service mail * Takes and leaves concise messages for patients and responds as requested * Makes new patient packets * Pulling and tallying data * Word processing * Report development * Develops and implements office/department procedures to maintain systems and records * Orders supplies and monitors par levels for the department * Locates and orders repairs and service requests * Maintains databases, files and records on a regular basis according to established procedure * Completes the Medicare and Medical Assistance certification, as applicable * The PSC working in settings that are providing patient care are responsible for: * Checking in patients * Facilitates all necessary paperwork * Obtains all necessary patient consent and delivers privacy and bill of rights information * Gathers patient demographic * Obtains necessary signatures * Ensuring waiting room and front desk appearance is professional and clean Preferred Qualifications * Vocational/Technical training * Associate's Degree * 1 year experience as a scheduler/administrative assistant in a healthcare setting Benefit Overview Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: ***************************************************** Compensation Disclaimer An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored. EEO Statement EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

Pay Rate: $16.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES Anticipate and respond to guests in a friendly and positive manner processing check-ins/check-outs and special requests, verifying billing and creating reservations Provide information about the property and its amenities Monitor room availability and follow restrictions and booking policies and procedures Adhere to cash handling and financial transactions policies and procedures Use equipment properly and adhere to cost controls to reduce expense and waste Generate Property Management System reports and complete shift reconciliation Provide clerical support Knowledgeable of hotel emergency procedures KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: 1+ years prior guest service experience Preferred Knowledge and Certification: 1-year switchboard and/or reservations experience 1-year cash handling experience Required Skills: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows Excellent verbal and interpersonal communication skills Excellent problem solving skills Proven to accurately type Required Abilities: Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to enthusiastically and professionally sell and/or up-sell property amenities following proper selling techniques and using defined strategies to maximize room revenues Ability to speak in a clear, concise and pleasant voice Ability to answer a multi-line phone system in a professional and courteous manner Ability to work as part of a team to meet guests needs, and actively contribute to the efforts of other departments when necessary PHYSICAL DEMANDS Must be able to sit for long periods of time with occasional amounts of walking and standing Must have a good sense of balance, and be able to bend and kneel frequently Must be able to reach and twist routinely Must be able to push, pull and grasp objects routinely Must have the ability to independently lift up to 5 pounds occasionally Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed in the Hotel but may require going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Extensive computer use Occasionally must deal with angry or hostile individuals High volume of direct public contact

At Summit Orthopedics, we recognize the significance each member of the Summit Family has as they impact one another and our patients on a daily basis.   Be part of a patient-first environment that lives into our values of:  Compassion, Integrity, Excellence, Collaboration, Stewardship and Innovation and a place where staff members feel respected and find a strong sense of purpose in their roles, contributing to a familial atmosphere characterized by mutual respect and enjoyment.  The Patient Financial Services Coordinator (PFSC) is responsible for verifying patients' eligibility and benefits, obtaining authorization and /or referrals for patient encounters/procedures from their insurance company or referring provider; gathering current out-of-pocket and deductible information, securing patient responsibility prior to services and managing charity care and/or discount requests. This is a full time role based at our Corporate Office in Woodbury, MN. Monday - Friday schedule of 8:00 AM to 4:30 PM. Required training is in office with the ability to work from home once fully trained. **This role will follow-up with the intent of collecting all delinquent unpaid insurance and patient account balances. Primary job duties for the Patient Financial Services Coordinator: Create payment arrangements for uninsured patients and patients on high-deductible plans for all physician visits prior to services. Verify by phone, web, or in writing the prior authorization expectations as well as eligibility of the patients' insurance for the following medical encounters/procedures MRIs-using decision tools and phone/internet when necessary Work Comp, Auto, Med Legal and any other required referral clinic visits Professional Fee for surgical procedures as well as facility fee for procedures performed at Summit locations Obtain and enter pre-certification and/or prior authorization numbers into the registration fields and scan in Practice Management/EHR software. Review and correct discrepancies in registration and insurance information and update in the Practice Management Software at time of authorization. Assist patient with medical assistance and charity care applications, counsel patients on options such as care credit. Maintain current knowledge regarding third-party and first-party payment procedures and regulations as well as preferred provider agreements. Communicate professionally with patient, family members, co-workers and physicians. Summit's hiring range for this position is $20.23 to $25.29 per hour. The hired candidate may be eligible to receive additional compensation in the form of bonuses, differentials and/or deferred compensation. In addition to our base salary, we offer a comprehensive total rewards package that aligns with our vision of leading a healthy and active lifestyle. This includes medical, dental, vision, disability, life insurance, paid time off and 401(k)/profit sharing retirement plan. If you are hired at Summit, your final base salary compensation will be determined based on factors such as skills, education, experience, and internal equity. Summit Orthopedics provides the Twin Cities, Greater Minnesota and Western Wisconsin with the full spectrum of orthopedic care including sub-specialty clinics, walk-in care at our Orthopedic Urgent Care clinics, imaging, bracing, therapy, surgery, and post-surgical stays at our Care Suites. Our expert team of physicians, surgeons, physician assistants, certified athletic trainers and therapists are part of the 1100+ employees who partner to provide quality care designed to support a healthier, more active lifestyle.  Summit Orthopedics is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable laws and regulations of federal, state and local governing boards and/or agencies.

All are welcome! People of color, people with disabilities, and LGBTQIA+ individuals are strongly encouraged to apply! Salary Base Salary: $45,082.20 - $52,200.45/annually The expected compensation range for this position represents a good faith estimate for this position and the specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, experience, and/or FTE. Benefits eligibility includes (but not limited to): * Generous paid time off, including holidays and personal days * Wide-ranging healthcare coverage with options to fit your needs * Flexible accounts for medical savings and expenses * Supportive services through the Employee Assistance Program * Access to exclusive discounts on entertainment, travel, dining, and more * Retirement savings plan with contributions from the employer * Recognition opportunities through performance-based awards About Us This mission of Canvas Health is to bring hope, healing, and recovery to people's lives. Canvas Health's mental health and substance use disorder providers, clinicians, and staff bring their diverse lived experience to help inform and guide the care they provide to clients. Our integrated programs and services offer coordinated care to people of all ages in their homes, the community, and in our clinics. We strive for excellence in clinical care as we serve those living with mental illness, substance use disorders, crisis, unstable housing, and trauma. Canvas Health is a non-profit, Certified Community Behavioral Health Clinic (CCBHC) specializing in serving clients who are on Medicaid. Position Summary The Intake and Scheduling Coordinators is often the first person that our clients will speak to. They are responsible for scheduling clients appointments, processing referrals, informing clients about delays and wait times, support seamless trauma informed service, obtaining insurance information, collects and verifies all patient information. This position is call-center based, and frequently interacting with clients with a history of mental health or substance use problems, or who may have experienced trauma. This position will also conduct insurance verification and obtain any necessary insurance authorizations. Job Duties and Responsibilities include: * Primarily conducts all patient interactions through incoming and outgoing phone calls in a prompt, pleasant and kind manner, providing accurate information or triaging as appropriate. * Ensures a positive first impression for patients and referents by guiding them through the scheduling process with professionalism and empathy. * Schedule, reschedule, cancel subsequent appointments across programs for clients who contact the agency by telephone, online intake form, and as requested by service providers. * Collects and verifies all client data from clients and enters it into the Electronic Health Record accurately at the time of scheduling to ensure smooth revenue cycle. * Screens clients for sliding fee scale or behavioral fund eligibility. * Educates clients on the different services, programs, and modalities offered by Canvas Health. * Follows-up with clinicians and external parties (like case managers) regarding patient scheduling issues. * Prepares and routes electronic administrative intake packets to be completed electronically prior to client's initial appointment. * Collaborates with Canvas Health providers and supervisors to ensure the effective placement and scheduling of a client. * Assist behavioral health professional staff in the preparation of insurance prior authorization forms. Monitor insurance prior authorization denials. Notify appropriate staff to edit, resubmit or contest denial. * Provide administrative support services as assigned by supervisor. * Maintain awareness of trends, patterns, and need for new services or availability; report these to management as needed. * Attend appropriate meetings as designated. Location Oakdale, MN Schedule Monday - Friday, 40 hours/week from 8:30am - 5pm Qualifications MINIMUM QUALIFICATIONS * High school diploma (or equivalent) * Minimum of two years of call-center based customer service experience in a fast-paced environment * Minimum of two years of data entry and data quality * Proficiency in technology and computer use including Microsoft Office Suite PREFERRED QUALIFICATIONS * Experience with Electronic Health Record systems. * Experience working with and/or delivering services to diverse populations. * Scheduling and/or customer service experience in a behavioral or medical health setting and third-party coverage verification. * Experience in a trauma-informed agency or working with populations who may have experienced trauma. Canvas Health is an Equal Opportunity Employer committed to creating a diverse workforce. Canvas Health will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, sexual orientation or perceived sexual orientation, gender identity, disability, status with regard to public assistance, age, sexual or affectional orientation, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

Job Description Front Desk Coordinator - Part Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Position Summary We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you. Key Responsibilities Greet and check in patients, providing a friendly and professional first impression Manage the flow of patients through the clinic in a timely, organized manner Present and sell wellness plans and membership packages confidently and accurately Support the clinic's sales goals by converting new and returning patients into members Answer phone calls and assist with appointment scheduling and patient inquiries Re-engage inactive members and maintain up-to-date patient records using POS software Assist with clinic marketing efforts and community outreach Maintain a clean, organized front desk and clinic environment Collaborate with team members and chiropractors to ensure a positive patient experience Qualifications High school diploma or equivalent required Minimum one year of customer service and sales experience preferred Strong phone, computer, and multitasking skills Energetic, motivated, and confident in a goal-driven environment Positive attitude with a team-oriented mindset Must be able to stand/sit for long periods and lift up to 50 pounds Office management or marketing experience is a plus Schedule This role requires availability Tuesdays 10:00am - 7:00pm, Thursdays 2:00pm - 7:00pm and Fridays 10:00am - 7:00pm. Compensation and Benefits Starting pay: $18 - $20 per hour + Bonus Holiday pay Opportunities for career growth within The Joint network Why Join Us When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement? Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn. Powered by JazzHR aHpBb4djGs

Responsible for developing, finalizing, and posting employee schedules that meet the staffing model needs of the work unit. Acquires and maintains current knowledge of the electronic scheduling system, Workforce Timekeeper (WTK), Microsoft Office and other computer applications. Maintains accurate and complete employee schedules. Troubleshoots and manages scheduling/staffing issues and effectively communicates information to appropriate personnel. Utilizes good customer relations and communication skills in answering the phone and interacting with staff, leadership, and other health care professionals to ensure high customer satisfaction. Demonstrates a positive and professional demeanor. Ability to work well with others, independently as well as in a team. Must possess skills in coping, understanding, organization and prioritization, attention to detail, problem solving, critical thinking and decision making. Assists with training new employees on the electronic scheduling system. Additional projects and duties may be assigned by the leadership team. Qualifications High school diploma or equivalent and at least two years of experience or leadership experience. Or, an associate degree in business or healthcare with either scheduling or leadership experience. Proficient in Microsoft Office, Excel and Word as well as in keyboarding skills. *Visa sponsorship is not available for this position; Also, this position DOES NOT participate in the F-1 STEM OPT extension program. **A resume needs to be included for your application to be considered. ***Foreign trained lab personnel provide a detailed equivalency High School evaluation to include US equivalent degree at the applicant's expense.

We are seeking a patient services coordinator (PSC) to join our outpatient pediatric rehab clinic at M Health Fairview University of Minnesota West Bank Hospital in Minneapolis! The PSC performs a number of duties throughout the day, including answering phones, scheduling and rescheduling patients and clerical work. The PSC working in patient care settings is also responsible for greeting and checking in patients/visitors, providing and making sure patients fill out necessary forms as well as maintain a clean, welcoming environment. The PSC must have knowledge of computers, database/word processing software and standard office procedures and equipment. A candidate for this position must also possess excellent customer service and communications skills. * FTE: 0.4, authorized for 32 hours per pay period. * Schedule: Monday-Thursday,1:00pm - 5:00pm. Fairview Rehabilitation offers a range of services that serve patients across 10 acute-care hospitals, 3 post-acute settings and 70 outpatient adult and pediatric therapy clinics. Consisting of Physical, Occupational and Speech Therapy as well as Audiology and Cardiac & Pulmonary Rehab, our therapists collaborate with colleagues in all medical settings and offer dozens of specialty programs. As an academic health system with residency and fellowship programs and a rehab-focused clinical quality team, we have a collaborative culture that is centered on learning with an emphasis on evidence based, patient-centered care. Rehab's continuing education program offers 40+ continuing education courses per year at no cost to employees and further supports numerous external CE courses each year. As an industry leader in rehabilitative care with nationally recognized programs, our therapists play a meaningful role in helping patients reach their goals and live more fulfilling lives. Responsibilities * Completes scheduling functions * Demonstrates excellent customer service skills * Produces efficient and accurate schedules and associated reports * Records and updates schedule changes accurately, communicating changes to all involved staff * Seeks out solution to time conflicts directly through parties involved and other available resources. * Scans pertinent documents into the patient record * Informs patients if there is an unexpected change in their scheduled appointment, including offering other options, rescheduling or cancelling * Completes clerical and reception duties * Answers, screens, and responds to telephones calls * Reviews and routes scans, faxes, inter-departmental or postal service mail * Takes and leaves concise messages for patients and responds as requested * Makes new patient packets * Pulling and tallying data * Word processing * Report development * Develops and implements office/department procedures to maintain systems and records * Orders supplies and monitors par levels for the department * Locates and orders repairs and service requests * Maintains databases, files and records on a regular basis according to established procedure * Completes the Medicare and Medical Assistance certification, as applicable * The PSC working in settings that are providing patient care are responsible for: * Checking in patients * Facilitates all necessary paperwork * Obtains all necessary patient consent and delivers privacy and bill of rights information * Gathers patient demographic * Obtains necessary signatures * Ensuring waiting room and front desk appearance is professional and clean Preferred Qualifications * Vocational/Technical training * Associate's Degree * 1 year experience as a scheduler/administrative assistant in a healthcare setting Benefit Overview Although this is considered a non-benefit eligible position, Fairview offers employees the option to participate in the Fairview 403(b) plan, earn Sick and Safe Time, and early access to earned wages. Compensation Disclaimer An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored. EEO Statement EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

Pay Rate: $16.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES Anticipate and respond to guests in a friendly and positive manner processing check-ins/check-outs and special requests, verifying billing and creating reservations Provide information about the property and its amenities Monitor room availability and follow restrictions and booking policies and procedures Adhere to cash handling and financial transactions policies and procedures Use equipment properly and adhere to cost controls to reduce expense and waste Generate Property Management System reports and complete shift reconciliation Provide clerical support Knowledgeable of hotel emergency procedures KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: 1+ years prior guest service experience Preferred Knowledge and Certification: 1-year switchboard and/or reservations experience 1-year cash handling experience Required Skills: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows Excellent verbal and interpersonal communication skills Excellent problem solving skills Proven to accurately type Required Abilities: Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to enthusiastically and professionally sell and/or up-sell property amenities following proper selling techniques and using defined strategies to maximize room revenues Ability to speak in a clear, concise and pleasant voice Ability to answer a multi-line phone system in a professional and courteous manner Ability to work as part of a team to meet guests needs, and actively contribute to the efforts of other departments when necessary PHYSICAL DEMANDS Must be able to sit for long periods of time with occasional amounts of walking and standing Must have a good sense of balance, and be able to bend and kneel frequently Must be able to reach and twist routinely Must be able to push, pull and grasp objects routinely Must have the ability to independently lift up to 5 pounds occasionally Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed in the Hotel but may require going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Extensive computer use Occasionally must deal with angry or hostile individuals High volume of direct public contact

Job Description Intake and Scheduling Specialist All are welcome! People of color, people with disabilities, and LGBTQIA+ individuals are strongly encouraged to apply! Salary Base Salary: $45,082.20 - $52,200.45/annually The expected compensation range for this position represents a good faith estimate for this position and the specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, experience, and/or FTE. Benefits eligibility includes (but not limited to): Generous paid time off, including holidays and personal days Wide-ranging healthcare coverage with options to fit your needs Flexible accounts for medical savings and expenses Supportive services through the Employee Assistance Program Access to exclusive discounts on entertainment, travel, dining, and more Retirement savings plan with contributions from the employer Recognition opportunities through performance-based awards About Us This mission of Canvas Health is to bring hope, healing, and recovery to people's lives. Canvas Health's mental health and substance use disorder providers, clinicians, and staff bring their diverse lived experience to help inform and guide the care they provide to clients. Our integrated programs and services offer coordinated care to people of all ages in their homes, the community, and in our clinics. We strive for excellence in clinical care as we serve those living with mental illness, substance use disorders, crisis, unstable housing, and trauma. Canvas Health is a non-profit, Certified Community Behavioral Health Clinic (CCBHC) specializing in serving clients who are on Medicaid. Position Summary The Intake and Scheduling Coordinators is often the first person that our clients will speak to. They are responsible for scheduling clients appointments, processing referrals, informing clients about delays and wait times, support seamless trauma informed service, obtaining insurance information, collects and verifies all patient information. This position is call-center based, and frequently interacting with clients with a history of mental health or substance use problems, or who may have experienced trauma. This position will also conduct insurance verification and obtain any necessary insurance authorizations. Job Duties and Responsibilities include: Primarily conducts all patient interactions through incoming and outgoing phone calls in a prompt, pleasant and kind manner, providing accurate information or triaging as appropriate. Ensures a positive first impression for patients and referents by guiding them through the scheduling process with professionalism and empathy. Schedule, reschedule, cancel subsequent appointments across programs for clients who contact the agency by telephone, online intake form, and as requested by service providers. Collects and verifies all client data from clients and enters it into the Electronic Health Record accurately at the time of scheduling to ensure smooth revenue cycle. Screens clients for sliding fee scale or behavioral fund eligibility. Educates clients on the different services, programs, and modalities offered by Canvas Health. Follows-up with clinicians and external parties (like case managers) regarding patient scheduling issues. Prepares and routes electronic administrative intake packets to be completed electronically prior to client's initial appointment. Collaborates with Canvas Health providers and supervisors to ensure the effective placement and scheduling of a client. Assist behavioral health professional staff in the preparation of insurance prior authorization forms. Monitor insurance prior authorization denials. Notify appropriate staff to edit, resubmit or contest denial. Provide administrative support services as assigned by supervisor. Maintain awareness of trends, patterns, and need for new services or availability; report these to management as needed. Attend appropriate meetings as designated. Location Oakdale, MN Schedule Monday - Friday, 40 hours/week from 8:30am - 5pm Qualifications MINIMUM QUALIFICATIONS High school diploma (or equivalent) Minimum of two years of call-center based customer service experience in a fast-paced environment Minimum of two years of data entry and data quality Proficiency in technology and computer use including Microsoft Office Suite PREFERRED QUALIFICATIONS Experience with Electronic Health Record systems. Experience working with and/or delivering services to diverse populations. Scheduling and/or customer service experience in a behavioral or medical health setting and third-party coverage verification. Experience in a trauma-informed agency or working with populations who may have experienced trauma. Canvas Health is an Equal Opportunity Employer committed to creating a diverse workforce. Canvas Health will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, sexual orientation or perceived sexual orientation, gender identity, disability, status with regard to public assistance, age, sexual or affectional orientation, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class. Job Posted by ApplicantPro