Front desk coordinator jobs in New Hampshire - 349 jobs
Medical Receptionist
Actalent
Front desk coordinator job in Portsmouth, NH
The Medical Receptionist serves as the first point of contact for patients and visitors, creating a welcoming and efficient front‐office experience. This role is responsible for greeting patients, managing check‐in and check‐out processes, scheduling appointments, answering phone calls, and maintaining accurate patient records. The Medical Receptionist also supports providers and clinical staff by coordinating patient flow and ensuring that administrative operations run smoothly. Strong communication skills, attention to detail, and the ability to multitask in a fast‐paced healthcare environment are essential.
Responsibilities
+ Greet patients and visitors in a courteous and professional manner
+ Answer and route phone calls; respond to patient inquiries
+ Schedule, confirm, and manage appointments
+ Check in and check out patients; verify insurance information
+ Collect co‐pays and process payments
+ Maintain accurate and confidential patient records
+ Coordinate with medical staff to support patient flow
+ Perform general administrative tasks such as filing, scanning, and data entry
+ Other duties as needed.
Qualifications
+ High school diploma or equivalent
+ Prior medical office or customer service experience preferred
+ Strong organization, communication, and computer skills
+ Familiarity with electronic medical records (EMR) systems is a plus
Schedule:
100% onsite 745am-5pm Mon-Fri, no weekends or holidays
Job Type & Location
This is a Contract to Hire position based out of Portsmouth, NH.
Pay and Benefits
The pay range for this position is $19.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Portsmouth,NH.
Application Deadline
This position is anticipated to close on Jan 21, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.
$19-20 hourly 3d ago
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Medical Office Receptionist
Lifestance Health
Front desk coordinator job in New Hampshire
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
Belonging: We cultivate a space where everyone can show up as their authentic self.
Empathy: We seek out diverse perspectives and listen to learn without judgment.
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $21.00 - $22.00/hour, plus quarterly bonus/incentive potential
Location: 15 Nelson Street, 2nd Floor Manchester, NH 03103
Duties/Responsibilities:
Operational Excellence:
Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
Manage frontdesk responsibilities including greeting and checking patients in/out in a courteous manner.
Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
Collect all in-person and telehealth co-payments and account balances at the time of service.
Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
Coordinate with clinicians pertaining to any additional patient questions.
Support clinician schedules by auditing for appointment accuracy.
Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
Ability to work independently and as a team member.
Strong communication skills, both written and verbal.
Proficient in using Computer Software Applications (Microsoft Office & EMRs)
Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
High School or equivalent required, associates/bachelor's degree, preferred.
1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
#LI-SB1
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
$21-22 hourly Auto-Apply 24d ago
Front Desk Coordinator - Manchester/Nashua, NH
The Joint Chiropractic 4.4
Front desk coordinator job in Manchester, NH
Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
The Opportunity: Part Time - Flexible Schedule
Options to work in specific clinics and flexibility as to days or hours worked
Salary $16 - $18/hr
Holiday Pay
Bonus Potential
M-F Mornings 10am-2pm, Afternoons 2:45-7pm
Saturdays 10am-4pm
What we are looking for in YOU and YOUR skillset!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. *BONUS*
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
$16-18 hourly Auto-Apply 40d ago
Medical Receptionist - Bedford, NH
MVPT Physical Therapy
Front desk coordinator job in Bedford, NH
Medical Receptionist - Bedford, NH (View all jobs) Full Time 85 South River Road #4, Bedford, NH 03110 Published on: October 9, 2025 MVPT Physical Therapy, a leading provider of outpatient physical therapy in the Northeast, is seeking a Medical Receptionist to join our team. 10:30- 7:00 Monday-Thursday, 8:30-5:00pm Fridays
Attractive Compensation and Benefits Package, with:
* Competitive salary with opportunities for performance bonus
* Attractive benefits package including medical, dental, vision, life, and 401K with company match
* Generous paid time off
* Clear opportunities for professional development, career advancement, and increased compensation - through our Dedicated Career Path for Patient Care Coordinators
Do Meaningful Work, by:
* Providing an outstanding patient experience and contributing to our 99% patient satisfaction score
* Supporting our commitment to building healthier communities
* Fostering a welcoming, inclusive, and engaging workplace with work/life balance and flexible scheduling
What You Will Bring:
* With training, the ability to become proficient with scheduling software
* An ability to work collaboratively in a team environment
* A compassionate and patient-focused attitude
* A strong focus on our core values - growth, service excellence, health and wellness, teamwork, character and compassion
Experience Needed:
* Education: High school diploma or equivalent required; associate or bachelor's degree in healthcare administration or related field preferred.
* Professional: Previous experience in a healthcare setting is desirable.
MVPT Physical Therapy is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.
$27k-34k yearly est. 39d ago
Front Desk Receptionist
Cardiovascular Specialists of New England
Front desk coordinator job in Londonderry, NH
About the Company
CardioOne partners with independent cardiologists to provide innovative solutions that improve patient outcomes and reduce costs. Our value-based cardiology care solutions help our physician partners thrive in the shift to value-based care. CardioOne offers a magnificent work environment, good working conditions, and competitive pay. We offer medical, dental, vision, and a 401k plan w/match to benefit eligible employees. We offer PTO (Personal Time Off) and sick time to full-time employees. We take pride in creating a culture of employee engagement that translates into an exemplary patient experience. Join us in our mission to positively impact US cardiology.
About the Job
At our rapidly growing practice, Cardiovascular Specialists of New England, we are seeking a highly motivated FrontDesk Receptionist to join our team! The FrontDesk Receptionist serves as the first point of contact for patients and visitors, providing exceptional customer service and administrative support to ensure the smooth operation of the office. The receptionist is responsible for managing appointments, coordinating patient inquiries, maintaining accurate records, and assisting in various administrative tasks. You will report directly to the Office Manager.
What you'll do:
Warmly greet patients and visitors as they arrive
Oversee frontdesk operations of the New Hampshire office
Assist with the check-in process, verifying patient information and insurance details
Manage the appointment calendar using scheduling software, ensuring optimal time utilization and minimizing patient wait times
Coordinate appointments for new and returning patients and reschedule or cancel them when needed
Answer incoming phone calls and respond to emails in a courteous and professional manner
Address patient inquiries, provide information about services, and assist with prescription refill requests
Collect and update patient demographic and insurance information accurately
Verify insurance coverage and ensure necessary documentation is complete
Maintain and update patient records, ensuring accuracy and confidentiality
Organize and file medical documents, test results, and correspondence
Keep the waiting area clean and organized, ensuring patients are comfortable while waiting
Monitor the flow of patients in the waiting area and inform medical staff of any delays or emergencies
Enter patient information, appointments, and other relevant data into the office's electronic health records (EHR) system to maintain accurate and up to date records
Work closely with medical staff, nurses, and other administrative personnel to ensure a seamless patient experience
Maintain patient confidentiality and adhere to privacy regulations, such as HIPAA
Handle patient concerns and complaints in a professional and empathetic manner
What you'll need:
High school diploma or equivalent; additional education or medical office certification is a plus
Proven experience as a receptionist or in a customer service role, preferably in a healthcare setting
Familiarity with medical terminology and procedures
Strong interpersonal and communication skills
Proficiency in using scheduling software, electronic health records (EHR) systems, and basic office software (e.g., Microsoft Office)
Excellent organizational skills and attention to detail
Ability to multitask and handle a fast-paced environment
Empathetic and patient-focused approach
Professional appearance and demeanor
Athena experience preferred
Work Location:
You will work out of the Londonderry, New Hampshire office.
Additional Information
Full-time range of $20-$21 per hour plus medical, dental, and vision along with a matching 401K. We offer 12 days paid time off (vacation and sick time) and 8 paid federal holidays.
$20-21 hourly Auto-Apply 60d+ ago
Front Desk Receptionist
Cardioone
Front desk coordinator job in Londonderry, NH
About the Company
CardioOne partners with independent cardiologists to provide innovative solutions that improve patient outcomes and reduce costs. Our value-based cardiology care solutions help our physician partners thrive in the shift to value-based care. CardioOne offers a magnificent work environment, good working conditions, and competitive pay. We offer medical, dental, vision, and a 401k plan w/match to benefit eligible employees. We offer PTO (Personal Time Off) and sick time to full-time employees. We take pride in creating a culture of employee engagement that translates into an exemplary patient experience. Join us in our mission to positively impact US cardiology.
About the Job
At our rapidly growing practice, Cardiovascular Specialists of New England, we are seeking a highly motivated FrontDesk Receptionist to join our team! The FrontDesk Receptionist serves as the first point of contact for patients and visitors, providing exceptional customer service and administrative support to ensure the smooth operation of the office. The receptionist is responsible for managing appointments, coordinating patient inquiries, maintaining accurate records, and assisting in various administrative tasks. You will report directly to the Office Manager.
What you'll do:
Warmly greet patients and visitors as they arrive
Oversee frontdesk operations of the New Hampshire office
Assist with the check-in process, verifying patient information and insurance details
Manage the appointment calendar using scheduling software, ensuring optimal time utilization and minimizing patient wait times
Coordinate appointments for new and returning patients and reschedule or cancel them when needed
Answer incoming phone calls and respond to emails in a courteous and professional manner
Address patient inquiries, provide information about services, and assist with prescription refill requests
Collect and update patient demographic and insurance information accurately
Verify insurance coverage and ensure necessary documentation is complete
Maintain and update patient records, ensuring accuracy and confidentiality
Organize and file medical documents, test results, and correspondence
Keep the waiting area clean and organized, ensuring patients are comfortable while waiting
Monitor the flow of patients in the waiting area and inform medical staff of any delays or emergencies
Enter patient information, appointments, and other relevant data into the office's electronic health records (EHR) system to maintain accurate and up to date records
Work closely with medical staff, nurses, and other administrative personnel to ensure a seamless patient experience
Maintain patient confidentiality and adhere to privacy regulations, such as HIPAA
Handle patient concerns and complaints in a professional and empathetic manner
What you'll need:
High school diploma or equivalent; additional education or medical office certification is a plus
Proven experience as a receptionist or in a customer service role, preferably in a healthcare setting
Familiarity with medical terminology and procedures
Strong interpersonal and communication skills
Proficiency in using scheduling software, electronic health records (EHR) systems, and basic office software (e.g., Microsoft Office)
Excellent organizational skills and attention to detail
Ability to multitask and handle a fast-paced environment
Empathetic and patient-focused approach
Professional appearance and demeanor
Athena experience preferred
Work Location:
You will work out of the Londonderry, New Hampshire office.
Additional Information
Full-time range of $20-$21 per hour plus medical, dental, and vision along with a matching 401K. We offer 12 days paid time off (vacation and sick time) and 8 paid federal holidays.
$20-21 hourly Auto-Apply 60d+ ago
Patient Service Benefits Coordinator
Raven Ridge
Front desk coordinator job in Manchester, NH
Benefits:
401(k) matching
Company parties
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Tuition assistance
Vision insurance
Wellness resources
Patient Service Benefits Coordinator needed for full-time position offering 90% employer paid health insurance, 4wks PTO + Holidays, 401K w/match, generous tuition reimbursement and more. This is a great opportunity for those looking to be part of a collaborative team environment, to do meaningful work in their community and be part of an organization that offers careers as well as excellent work/life balance.
Position Overview: As a Patient Service Benefits Coordinator you'll work closely with the Medical Billing team, Clinical Staff and Patients to ensure they receive the care needed and maximize benefit reimbursement. Specific tasks will include processing insurance verifications and prior-authorizations, coordination of benefits with treatment plans, assisting patients with applications for benefits, working directly with commercial and government payers on insurance matters, and other administrative tasks in support of the department.
Desired Qualifications:
· Prior experience working with Benefits/Health Insurance
· Strong administrative and customer service skills
· Computer skills: MS Office Suite, Electronic Medical Records, Medical Billing and Insurance Portals a plus
· Ability to work in-office M-F first shift Compensation: $17.00 - $22.00 per hour
Our History2006The Bedford NH office opens and Staff Hunters begins working with more and more clients in the greater Manchester marketplace. The personalized approach, consistency and high quality control creates a distinct competitive advantage in a market where fast growth at any cost is the norm.
2008Ari joins the Bedford office of Staff Hunters to focus on building a Senior-level Finance practice in Southern, NH and Northern, MA.
2013Sara opens the Administrative practice in Bedford and makes an immediate impact in the scope and depth of the recruiting and placement in the office.
2015The Bedford office grows and Tony makes plans to transition toward retirement. Raven Ridge is founded and acquires the Bedford location. The office expands and moves to a larger space in Bedford, NH. Payroll and billing operations move to the Bedford office. Growth and change create new business partners and new relationships; both internal and external.
2016A banner year for finding great team members! Dennis joins the Technical / Engineering group, assisting in the growth of the business. Kassey joins the Administrative team offering expertise in the Administrative and Human Resources job market.
2020Ashlee joins the organization to head up administrative operations in charge of payroll and billing.
$17-22 hourly Auto-Apply 60d+ ago
Front Desk Receptionist
Vision Source
Front desk coordinator job in Rochester, NH
Job Description
Join Our Visionary Team as a FrontDesk Receptionist at Rochester Eye Care Associates!
Are you ready to be the welcoming face and the heartbeat of a cutting-edge optical experience? Rochester Eye Care Associates is on the lookout for a vibrant and customer-centric FrontDesk Receptionist to join our dynamic team in Rochester, NH!
Benefits include:
Simple IRA with company match
Paid time off (PTO) and paid holidays
Eyewear benefits
Employee health insurance
What We Offer:
Competitive Pay: $15-$19 / Hour
No weekend hours: Enjoy a healthy work-life balance
Career Growth: Paid training and ongoing support
Team Vibe: Collaborative, relaxed atmosphere with people who love what they do
Innovative Environment: Experience the newest optical innovations and eyewear styles.
What We're Looking For:
We are seeking a candidate with experience in optical or healthcare billing and coding who is passionate about providing exceptional customer service. Attention to detail, strong organizational skills, and a positive attitude are key to success in this role.
If you're ready to be part of a forward-thinking optical experience, we want to hear from you! Apply now for the FrontDesk Receptionist position and embark on a career where every day brings new opportunities to enhance the way people see the world.
Your vibrant career at Rochester Eye Care Associates in Rochester, NH starts here!
ResponsibilitiesAs the FrontDesk Receptionist, you'll be the first point of contact, setting the tone for an exceptional optical journey. Your responsibilities will include:
Warm Welcomes: Greet and assist patients with a beaming smile, making every visit memorable from the moment they step in.
Efficient Coordination: Seamlessly manage appointments, inquiries, and patient flow to ensure a smooth and streamlined experience.
Administrative Brilliance: Handle phone calls, emails, and paperwork with precision, maintaining an organized and efficient frontdesk.
Patient Empathy: Demonstrate genuine care and understanding, creating a welcoming atmosphere that extends beyond just great vision.
Required Skills
High School Diploma or GED required.
Experience in billing and coding, optical billing and coding preferable.
Adaptable and flexible with the ability to multitask.
Self-motivated and detail oriented.
Interest in healthcare.
Strong communication skills.
Must present a professional appearance.
$15-19 hourly 15d ago
Practice Patient Care Coordinator|Meredith Primary Care
Concord Hospital, Inc. 4.6
Front desk coordinator job in Meredith, NH
Under the general supervision of the Practice Administrator/ Practice Manager or Assistant Practice Manager, this person performs a variety of clerical and data management functions in support of patient registration, referral coordination, phone management and other patient care coordinator duties. Specifically, the PCC is the primary access point for patients and their families and is responsible that the patient receives timely, efficient and compassionate customer service.
Education
High School degree or General Educational Development equivalency required; must pass annual registration competency exam. Demonstrated customer service ability to interact with the public, staff and patients preferred.
Certification, Registration & Licensure
None required.
Experience
Proven customer service experience. Knowledge of medical office operations, including scheduling, registration, electronic medical records, patient flow, billing, coding, charge capture, referrals, authorizations, payer guidelines, compliance, credentials, privileges, regulatory agencies, and the DNV standards. Familiarity with medical terminology preferred.
Responsibilities
* Greets and arrives patients; secures signatures for all required documentation; and follows CHMG policies and procedures.
* Obtains and verifies insurance and demographic information. Makes collection attempts while providing education on resources available. Reconciles work lists and reports.
* Facilitates patient care between primary, specialty, and ancillary services.
* Welcomes and coordinates intake of patient information for new and existing patients, and creates and maintains medical records.
* Processes and routes all incoming calls or requests and responds to departmental and practice inquiries.
* Schedules, confirms or reschedules patient appointments. Works Televox Reports daily. Promotes Patient Connect enrollment.
* Responsible for distribution of mail, faxes and electronic desktops. Receives; tracks and educates patient of form completion requests.
* Supports a culture of "yes" In support of a patient centered medical home.
* Works independently and within a team on special, nonrecurring and ongoing projects. Coordinates multiple aspects of projects, events, and other complex activities.
Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.
Know Your Rights: Workplace Discrimination is Illegal
Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at ************.
Physical and Work Requirements
The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds.
While performing the duties of this job, the employee is regularly required to do fine motor, do repetitive motion, hear, reach, sit, and speak. The employee is frequently required to bend, and walk. The employee is occasionally required to kneel, squat, and stand.
Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision.
The employee is occasionally exposed to airborne pathogens.
The noise level in the work environment is usually moderate.
$10k-50k yearly est. Auto-Apply 6d ago
Front Desk Receptionist
Us Foot and Ankle Specialists Careers
Front desk coordinator job in Concord, NH
The Medical FrontDesk Receptionist provides essential administrative support to the office, healthcare providers, and patients in a fast-paced medical practice. This role is responsible for a wide range of tasks, including patient service, appointment scheduling, data entry, electronic health record (EHR) management, and patient education. FrontDesk Receptionist Essential Functions/Responsibilities (other duties may be assigned):
Greet patients upon arrival and address questions and concerns
Answer incoming calls, provide information, transfer calls, and take messages as needed
Schedule appointments and manage multiple provider calendars
Register new patients and update existing patient demographics and financial information
Facilitate patient flow by notifying providers of arrivals, monitoring delays, and communicating updates to patients and staff
Maintain and update patient records through data entry, faxing, and scanning
Collect payments, including deductibles, coinsurance, balances, copays, and sales of OTC items
Review and update accounts receivable/payable changes since prior visits
Maintain an accurate log of orthotics received; contact patients for follow-ups and schedule appointments accordingly
Monitor office supply inventory, place orders, and coordinate equipment maintenance and service
Verify insurance eligibility, referrals, and authorizations in preparation for next-day appointments
Prepare and process daily reports, deposit slips, and upload financial records to shared files
Review billing claims and denials; gather required information from providers or patients to resolve issues
Support additional office tasks and projects as needed
FrontDesk Receptionist Required Skills and Experience:
High School Diploma or GED equivalent
2+ years of administrative support experience in a medical environment preferred
Knowledge of health insurance processes, including pre-authorization, insurance verification, medical terminology, CPT codes and ICD-9/ ICD-10 coding preferred
Excellent customer service and interpersonal skills
Ability to establish and maintain effective working relationships with patients, coworkers, and the public
Strong communication, multi-tasking, and problem-solving skills
Ability to thrive in a fast-paced and demanding work environment
Strong attention to detail and a commitment to achieving high levels of patient satisfaction
Ability to maintain confidentiality and uphold HIPAA compliance at all times
Sound judgment and discretion in handling sensitive information
Team-oriented mindset, flexibility, and a willingness to learn
Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general computer systems
FrontDesk Receptionist Physical Requirements: The physical demands described here represent those to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly:
Sit, talk, hear, and use hands to write, type, or operate office equipment
Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell
Perform repetitive motions, including reaching overhead and typing
Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds
Maintain peripheral vision, depth perception, and focus adjustments
FrontDesk Receptionist Benefits Offered:
Health Insurance (Single & Family plans available)
Life Insurance
Disability Insurance
401(k) Plan with Company Match
Employee Discount Program
Paid Time Off (PTO)
Paid Holiday
$29k-36k yearly est. 37d ago
Part time Medical Secretary
Littleton Hospital Association
Front desk coordinator job in Littleton, NH
SUMMARY AND ESSENTIAL FUNCTIONS:
Greet patients and family members.
is located in Littleton, NH
This is a part time position
Will be trained to perform urine drug screen collection and breath alcohol collection as needed
Assist the providers with the administrative aspects of their position to ensure the efficient operation of the office on a day-to-day basis.
Maintain confidentiality of peers, medical staff and all patient information.
Maintain provider appointment scheduling and any changes to their schedules.
Check patients in/out for their appointments.
Collect payments at time of service.
Schedule patients for return appointments and appointments with other departments.
Inform patients of designated appointment times of any scheduled tests.
Confirm next day appointments.
Register patients for the patient portal
Update and verify patient demographics and insurance information.
Receive, screen and/or deliver telephone messages in a friendly, courteous manner.
Count petty cash drawer at closing.
May float to cover in other clinics as needed.
Any other duties as assigned.
Able to work a 12 hour shifts including weekend rotation from 8AM to 8PM
REPORTS TO: Service Line Director and office manager
SUPERVISES: None
INTERNAL AND EXTERNAL CONTACTS:
Patients and families, insurance companies, hospital personnel, pharmaceutical representatives, other physician offices, nursing home personnel. co-workers
QUALIFICATIONS:
Experience/Specialized Skills:
Should have prior experience in a medical office. Should have working knowledge of medical terminology, work processing, data entry and have strong customer service skills. Must have good organizational skills with the ability to prioritize workload to meet office needs. Must have the ability to interact well with people and handle stressful situations appropriately.
Required Education/Course(s)/Training:
High school diploma or equivalent
Required Certification/Registration:
None
PHYSICAL DEMANDS:
See Physical Demands worksheet
WORK ENVIRONMENT:
Pleasant office surroundings. Occasionally subjected to stressful situations. May be exposed to communicable diseases and blood borne pathogens.
$28k-34k yearly est. Auto-Apply 34d ago
Medical Receptionist
Granite State Gastrointestinal
Front desk coordinator job in Londonderry, NH
Job DescriptionDescription:
The Reception and Billing team will play a crucial role in ensuring the smooth and efficient operation of the frontdesk, providing excellent patient service, and maintaining accurate patient records. As the first point of contact for our patients, they will contribute to creating a positive and welcoming environment.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Patient Check-In and Check-Out:
Greet patients warmly as they arrive and assist them with the check-in process.
Verify and update patient information, ensuring accuracy in electronic medical records.
Schedule follow-up appointments and procedures as directed by healthcare providers.
Process patient check-out, collect payments, and issue receipts
2. Appointment Scheduling:
Coordinate and schedule appointments for consultations, diagnostic tests, and procedures.
Ensure optimal utilization of appointment slots and manage appointment cancellations or rescheduling.
3. Insurance Verification:
Verify patient insurance coverage and obtain necessary authorizations for procedures.
Assist patients in understanding their insurance benefits and responsibilities.
4. Medical Records Management:
Maintain confidentiality and accuracy of patient records.
Organize and manage medical records, ensuring they are up-to-date and readily accessible.
Assist with the transfer of medical records when necessary.
5. Office Coordination:
Collaborate with medical staff to coordinate patient flow and address any scheduling or administrative challenges.
Assist in maintaining the cleanliness and orderliness of the reception area.
6. Customer Service:
Provide exceptional customer service to patients, addressing their concerns and inquiries in a professional and empathetic manner.
Handle difficult situations with tact and escalate issues to the appropriate personnel when necessary.
Requirements:
High school diploma or equivalent; additional education or training in healthcare administration is a plus.
Proven experience as a medical receptionist or in a similar customer service role.
Familiarity with medical terminology and procedures, especially in gastroenterology, is preferred.
Proficiency in using electronic medical records (EMR) systems, preferably Athena One.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Ability to maintain composure in a fast-paced environment.
$27k-34k yearly est. 17d ago
Patient Care Representative
42 North Dental
Front desk coordinator job in Manchester, NH
This is Full-Time Patient Care Representative role.
42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest - employees who share our vision and culture.
Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care.
Responsibilities
Interact with patients in a positive professional manner via telephone and in person
Schedule and confirm appointments
Review and educate patients on treatment plans and financial responsibilities
Accurately confirm insurance benefits, communicate and collect patient payment obligations.
Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
Respond to and reply to requests for information
Maintain strict compliance to HIPPA and patient privacy
Perform other related job duties as assigned
Qualifications
Excellent customer service skills
Clear speaking and telephone voice
Positive attitude and energetic personality
Comfortable in computerized environment
Ability to multitask
$29k-36k yearly est. Auto-Apply 45d ago
Front Desk Coordinator - Manchester/Nashua, NH
The Joint Chiropractic 4.4
Front desk coordinator job in Manchester, NH
Job DescriptionAre you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you.
At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
The Opportunity: Part Time - Flexible Schedule
Options to work in specific clinics and flexibility as to days or hours worked
Salary $16 - $18/hr
Holiday Pay
Bonus Potential
M-F Mornings 10am-2pm, Afternoons 2:45-7pm
Saturdays 10am-4pm
What we are looking for in YOU and YOUR skillset!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. *BONUS*
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
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$16-18 hourly 14d ago
Medical Office Receptionist
Lifestance Health
Front desk coordinator job in Manchester, NH
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
* Belonging: We cultivate a space where everyone can show up as their authentic self.
* Empathy: We seek out diverse perspectives and listen to learn without judgment.
* Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
* One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $21.00 - $22.00/hour, plus quarterly bonus/incentive potential
Location: 15 Nelson Street, 2nd Floor Manchester, NH 03103
Duties/Responsibilities:
Operational Excellence:
* Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
* Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
* General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
* Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
* Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
* Manage frontdesk responsibilities including greeting and checking patients in/out in a courteous manner.
* Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
* Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
* Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
* Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
* Collect all in-person and telehealth co-payments and account balances at the time of service.
* Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
* Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
* Coordinate with clinicians pertaining to any additional patient questions.
* Support clinician schedules by auditing for appointment accuracy.
* Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
* Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
* Ability to work independently and as a team member.
* Strong communication skills, both written and verbal.
* Proficient in using Computer Software Applications (Microsoft Office & EMRs)
* Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
* High School or equivalent required, associates/bachelor's degree, preferred.
* 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Physical Requirements:
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
#LI-SB1
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
$21-22 hourly 5d ago
Front Desk Receptionist
Vision Source
Front desk coordinator job in Rochester, NH
Join Our Visionary Team as a FrontDesk Receptionist at Rochester Eye Care Associates! Are you ready to be the welcoming face and the heartbeat of a cutting-edge optical experience? Rochester Eye Care Associates is on the lookout for a vibrant and customer-centric FrontDesk Receptionist to join our dynamic team in Rochester, NH! Benefits include: Simple IRA with company match Paid time off (PTO) and paid holidays Eyewear benefits Employee health insurance What We Offer: Competitive Pay: $15-$19 / Hour No weekend hours: Enjoy a healthy work-life balance Career Growth: Paid training and ongoing support Team Vibe: Collaborative, relaxed atmosphere with people who love what they do Innovative Environment: Experience the newest optical innovations and eyewear styles.
What We're Looking For: We are seeking a candidate with experience in optical or healthcare billing and coding who is passionate about providing exceptional customer service.
Attention to detail, strong organizational skills, and a positive attitude are key to success in this role.
If you're ready to be part of a forward-thinking optical experience, we want to hear from you! Apply now for the FrontDesk Receptionist position and embark on a career where every day brings new opportunities to enhance the way people see the world.
Your vibrant career at Rochester Eye Care Associates in Rochester, NH starts here!
$15-19 hourly 5d ago
Practice Patient Care Coordinator Lead Urologic Institute
Concord Hospital 4.6
Front desk coordinator job in Concord, NH
Under the general supervision of the Practice Administrator/Manager and the direct supervision of the Practice Manager or Assistant Practice Manager, this person performs a variety of clerical and data management functions in support of patient registration, referral coordination and other patient care coordinator duties. Specifically, the Lead PCC will provide training and support for all Practice Patient Care Coordinators to facilitate high levels of patient, provider, and employee engagement to improve the overall patient experience; ensure policies and protocols are followed; understand and uphold DNV guidelines as well as state and federal laws that regulate physician practices.
Education
High School degree or General Educational Development equivalency required. Must pass annual registration competency exam. Demonstrated customer service ability to interact with the public, staff and patients preferred.
Certification, Registration & Licensure
None required.
Experience
Knowledge of medical office operations, including scheduling, registration, electronic medical records, patient flow, billing, coding, charge capture, referrals, authorizations, payor guidelines, compliance, credentials, privileges, regulatory agencies, and the DNV standards. Familiarity with medical terminology preferred. Minimum of one year as a CHMG Patient Care Coordinator.
Responsibilities
Demonstrates leadership skills by training/mentoring peers, collaboration with other teams/departments,
and the development of staff training materials.
Researches and resolves Patient Account issues. Provides background for patient complaints to
Manager.
Follows department policies and procedures. Assists with implementing process improvements and
CHMG workflows.
Assists in the utilization of provider schedules and appropriate allocation of clerical support staff.
Knowledgeable in specific department functions and is a resource for staff in this area.
Works independently and within a team on special, nonrecurring and ongoing projects. Coordinates
multiple aspects of projects, events, and other complex activities.
Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.
Know Your Rights: Workplace Discrimination is Illegal
Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at ************.
Physical and Work Requirements
The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds. While performing the duties of this job, the employee is regularly required to do fine motor, do repetitive motion, hear, reach, sit, and speak. The employee is frequently required to bend, and walk. The employee is occasionally required to kneel, squat, and stand.
Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision.
The employee is occasionally exposed to airborne pathogens.
The noise level in the work environment is usually moderate.
$10k-50k yearly est. Auto-Apply 60d+ ago
Medical Receptionist - Londonderry, NH
MVPT Physical Therapy
Front desk coordinator job in Londonderry, NH
Medical Receptionist - Londonderry, NH (View all jobs) Full Time 123 Nashua Road Unit 16, Londonderry, NH 03053 Published on: January 8, 2026 MVPT Physical Therapy, a leading provider of outpatient physical therapy in the Northeast, is seeking a Medical Receptionist to join our team.
Attractive Compensation and Benefits Package, with:
* Competitive salary with opportunities for performance bonus
* Attractive benefits package including medical, dental, vision, life, and 401K with company match
* Generous paid time off
* Clear opportunities for professional development, career advancement, and increased compensation - through our Dedicated Career Path for Patient Care Coordinators
Do Meaningful Work, by:
* Providing an outstanding patient experience and contributing to our 99% patient satisfaction score
* Supporting our commitment to building healthier communities
* Fostering a welcoming, inclusive, and engaging workplace with work/life balance and flexible scheduling
What You Will Bring:
* With training, the ability to become proficient with scheduling software
* An ability to work collaboratively in a team environment
* A compassionate and patient-focused attitude
* A strong focus on our core values - growth, service excellence, health and wellness, teamwork, character and compassion
Experience Needed:
* Education: High school diploma or equivalent required; associate or bachelor's degree in healthcare administration or related field preferred.
* Professional: Previous experience in a healthcare setting is desirable.
MVPT Physical Therapy is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.
$27k-34k yearly est. 11d ago
Patient Care Representative
42 North Dental
Front desk coordinator job in Nashua, NH
This is a Full-Time Patient Care Representative role.
42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest - employees who share our vision and culture.
Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care.
Responsibilities
Interact with patients in a positive professional manner via telephone and in person
Schedule and confirm appointments
Review and educate patients on treatment plans and financial responsibilities
Accurately confirm insurance benefits, communicate and collect patient payment obligations.
Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
Respond to and reply to requests for information
Maintain strict compliance to HIPPA and patient privacy
Perform other related job duties as assigned
Qualifications
Excellent customer service skills
Clear speaking and telephone voice
Positive attitude and energetic personality
Comfortable in computerized environment
Ability to multitask
$29k-36k yearly est. Auto-Apply 60d+ ago
Patient Care Coordinator|Dental Office|Concord|Per diem
Concord Hospital 4.6
Front desk coordinator job in Concord, NH
Per diem position covering 3-4 days per week , hours between 8-5pm and can be flexible. Permanent position, year round.
Under the general supervision of the Practice Administrator/ Practice Manager or Assistant Practice Manager, this person performs a variety of clerical and data management functions in support of patient registration, referral coordination, phone management and other patient care coordinator duties. Specifically, the PCC is the primary access point for patients and their families and is responsible that the patient receives timely, efficient and compassionate customer service.
Education
High School degree or General Educational Development equivalency required; must pass annual registration competency exam. Demonstrated customer service ability to interact with the public, staff and patients preferred.
Certification, Registration & Licensure
None required.
Experience
Proven customer service experience. Knowledge of medical office operations, including scheduling, registration, electronic medical records, patient flow, billing, coding, charge capture, referrals, authorizations, payer guidelines, compliance, credentials, privileges, regulatory agencies, and the DNV standards. Familiarity with medical terminology preferred.
Responsibilities
Greets and arrives patients; secures signatures for all required documentation; and follows CHMG policies and procedures.
Obtains and verifies insurance and demographic information. Makes collection attempts while providing education on resources available. Reconciles work lists and reports.
Facilitates patient care between primary, specialty, and ancillary services.
Welcomes and coordinates intake of patient information for new and existing patients, and creates and maintains medical records.
Processes and routes all incoming calls or requests and responds to departmental and practice inquiries.
Schedules, confirms or reschedules patient appointments. Works Televox Reports daily. Promotes Patient Connect enrollment.
Responsible for distribution of mail, faxes and electronic desktops. Receives; tracks and educates patient of form completion requests.
Supports a culture of “yes” In support of a patient centered medical home.
Works independently and within a team on special, nonrecurring and ongoing projects. Coordinates multiple aspects of projects, events, and other complex activities.
Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.
Know Your Rights: Workplace Discrimination is Illegal
Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at ************.
Physical and Work Requirements
The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds.
While performing the duties of this job, the employee is regularly required to do fine motor, do repetitive motion, hear, reach, sit, and speak. The employee is frequently required to bend, and walk. The employee is occasionally required to kneel, squat, and stand.
Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision.
The employee is occasionally exposed to airborne pathogens.
The noise level in the work environment is usually moderate.