Front desk coordinator jobs in New Orleans, LA - 328 jobs
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Front Desk Receptionist
Referral Coordinator- Community Health Center
Odyssey House Louisiana 4.1
Front desk coordinator job in New Orleans, LA
The Referral Coordinator ensures that appropriate coordination of referrals is provided to the Clinic Manager, the ordering provider, and client as well as ensuring follow-up information is received from the Tonti Clinic Manager for the referring provider to review in a timely manner. Maintaining up to date information on referral requirements, eligibility requirements, and any specifications of patient insurance requirements. There are 2 vacancies available.
DUTIES & RESPONSIBILITES
It is the duty and responsibility of the Referral Coordinator to:
ensure timely documentation and coordination for all referrals;
coordinate and work with other departments, payors, and partner agencies;
attend staff and other meetings as needed;
provide crisis management when indicated by client need;
attend regularly scheduled in-service training as assigned;
participate in Quarterly training with staff;
complete administrative projects as assigned;
complete all Incident Reports prior to the end of scheduled shift as required by Incident Policy and Procedure;
maximize units of services and maintain contract units of service by working with clients to stay engaged in treatment;
adhere to all Substance Abuse and Mental Health Services Administration and Agency contract requirements;
support administrative FQHC efforts;
treat clients and other staff with dignity and respect;
complete work in allotted amount of time; and
perform other duties as assigned.
PHYSICAL DEMANDS
Moderate physical effort required: normally seated with freedom of movement on a regular basis inclusive of lifting of light material, twisting, standing, and bending. Must negotiate one to three flights of stairs daily.
WORK ENVIRONMENT
Work is performed throughout the treatment facility, which is climate controlled.
MINIMUM QUALIFICATIONS
Minimum qualifications include the following:
Two years of experience working with diverse populations
2-3 years of experience with insurance verifications and benefits required
Proficient in MS Office 365 Suite
Excellent written, verbal, organizational, and communication skills
Ability to be flexible within parameters of treatment programs and modalities
High School Diploma or equivalent
Strong customer service focus
PREFERRED QUALIFICATIONS
Preferred qualifications include the following:
Bachelor's Degree
Odyssey House Louisiana, Inc. is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
$30k-36k yearly est. 37d ago
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Patient Representative
Tulane University 4.8
Front desk coordinator job in New Orleans, LA
The Patient Representative is part of the Tulane University Campus Health team of committed professionals dedicated to supporting and promoting student health and wellbeing as a core institutional value through a multidisciplinary, comprehensive approach. This patient representative position resides within the Health Center for Student Care and reports to the Director of Operations and Auxiliary Services. The individual serving in this role is responsible for frontdesk operations.
The patient representative greats patients and visitors upon arrival, enters and verifies insurance information, answers phones, schedules appointments, checks out patients after their visit, and provides excellent customer service. Works closely with the Senior Patient Representative to coordinate patient care with nurses and providers to maintain a consistently high standard of care. This position contributes substantially to the ongoing integrity of clinic operations.
Located in the unique and iconic city of New Orleans, Tulane is a highly regarded and selective independent research university, a member of the prestigious Association of American Universities (AAU), and offers undergraduate, graduate, and professional degrees in the liberal arts, science and engineering, architecture, business, law, social work, medicine, and public health. Tulane University Campus Health is fully accredited by the Accreditation Association for Ambulatory Health Care (AAAHC) and serves a student body of over 13,500.
1. Excellent verbal and written communication skills.
2. Excellent customer service skills; ability to work well with others.
3. Great organizational and time management skills.
4. Proficient data entry skills; familiarity with electronic database management and reporting.
5. Proficient keyboard sills and a working knowledge of Microsoft Office Word and Excel software applications.
6. Basics skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately.
7. Ability to maintain confidentiality in all work performed.
1. High School diploma or equivalent
AND
2. Two (2) years of office experience to include one (1) year of customer service
1. Three years' experience in a medical setting.
2. Experience with third party billing and insurance.
3. Certified as a CNA, Pharmacy Technician, Laboratory Technician, or Medical Services Coder.
$25k-28k yearly est. 60d+ ago
Front Desk Agent
Entertainment Travel Associates 3.8
Front desk coordinator job in New Orleans, LA
About Us At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients' unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.
Job Description
Introduction
Be the welcoming face of a growing organization. As a FrontDesk Agent, you'll help create positive first impressions while supporting daily onsite operations.
Responsibilities
Welcome visitors and guide them during onsite interactions.
Support daily front-area organization and flow.
Assist team members with coordination and preparation.
Help maintain a professional and welcoming environment.
Represent the company with warmth and professionalism.
What We Offer
On-the-job training and skill development.
A supportive, youthful team environment.
Opportunities to grow into coordination or leadership roles.
Incentives and recognition.
If you enjoy helping people and being the first point of contact, apply today!
Qualifications
Friendly, professional, and organized.
Strong interpersonal skills.
Reliable and team-oriented.
Positive attitude and eagerness to learn.
Additional Information
Competitive salary ranging from $56,000 to $61,000
Clear growth opportunities and internal career advancement
Ongoing professional development and skill-building
Supportive, team-oriented work environment
Stable full-time position with long-term potential
$56k-61k yearly 8d ago
Bilingual Clinic Receptionist
Louisiana SPCA 3.9
Front desk coordinator job in New Orleans, LA
Job DescriptionDescription:
Overview of Job:
The Louisiana SPCA Community Clinic provides access to high-quality, high-volume spay/neuter services as well as preventative and essential veterinary care. This position plays a crucial role in keeping pets and owners united by providing exceptional customer care to both owner and animal. The client relations associate engages directly with the public and is the face of the LASPCA in our Community Clinic. The responsibilities of this role include but are not limited to: greeting clients, setting appointments, processing payments, data entry, EOD reconciliation, connecting with people and their pets. The client relations associate actively works to promote and support the LA-SPCA's programs and mission by educating our clients on the various resources and services that we offer.
Success Criteria & Skills Required:
Collaborative and team oriented, supports his/her peers by proactively identifying ways to jump in to help and ensure that the entire clinic is succeeding and running smoothly.
Exceptional customer service and interpersonal skills are essential to ensuring client questions and concerns are addressed quickly and in a way that promotes a positive customer experience;
Comfortable in a fast paced-environment, the ideal candidate is extremely organized and able to prioritize a variety of client and staff needs;
Detail oriented, the ideal candidate will manage daily appointment schedules, client billing and record keeping in an accurate and timely manner;
An active listener, the candidate will be responsible for understanding and recording customer medical concerns to relay to the veterinary team.
Confident in conflict resolution, the ideal candidate understands and sympathizes with customer concerns and frustrations and handles them in a positive and timely manner.
Self-aware and open to feedback, the candidate will regularly seek out feedback from their peers, supervisors, and veterinary team to improve their technical and customer service skills.
The candidate will treat all animals humanely, professionally, and with compassion, regardless of the situation or circumstance.
Maintain confidentiality regarding all cases.
Perform all other duties as needed and requested
Requirements:
Requirements
Education and/or Experience
High school diploma or GED required
Previous customer service experience required
Must be computer savvy and be able to learn multiple software programs quickly
Experience in Veterinary Clinic setting a plus
Bi-lingual in Spanish a plus
Minimum Qualifications- Skills & Knowledge
Proficient at Microsoft office and comfortable learning new software/programs
Excellent written and verbal communication skills
Excellent customer service skills
Must be able to pass a criminal background check and pre-employment substance screening
Physical Requirements:
Should not be allergic to animals; must be able to work around all animals
Must be able to work with industrial-strength cleaners and disinfectants and sweep and mop
Must be able to lift at least 50 pounds, push and pull heavy objects, bend, twist, reach
Able to perform strenuous physical activities including frequent walking, standing, bending and stooping
Working Environment (or Working Conditions):
Potentially subject to animal bites and scratches
Works in an area with a high noise level
Must be able to work with industrial strength cleaners and disinfectants.
Able to work a varied schedule including weekends
Shifts: (4) 10 hours shifts per week. [ 7am-5:30pm ]
Must be available to work every Tuesday, Thursday and Saturday
Compensation:
$15-18.50/hr
Benefits include but not limited to:
Health Insurance, Life Insurance, 401K match
Qualification and assistance for Public Service Loan Forgiveness
120 hours PTO (prorated per start date) and 8 paid holidays
Mentorship and supportive team environment
$15-18.5 hourly 24d ago
Medical Receptionist
Chenmed
Front desk coordinator job in New Orleans, LA
We're unique. You should be, too.
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Medical Receptionist is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Medical Receptionist possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.
Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.
Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.
Conducts “love” calls, mails birthday and greeting cards to patients commemorating special events.
Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc.
Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
Participates in daily and weekly huddles to provide details on patients.
Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.
Other responsibilities may include:
Maintains the confidentiality of patients' personal information and medical records.
Reviews patients' personal and appointment information for completeness and accuracy.
Transmits correspondence by mail, email or fax.
Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
Exceptional customer service skills and passion for serving others
Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
Knowledge of ChenMed Medical products, services, standards, policies and procedures
Skilled in operating phones, personal computers, software and other basic IT systems
Ability to communicate with employees, patients and other individuals in a professional and courteous manner
Detail-oriented to ensure accuracy of reports and data
Outstanding verbal and written communication skills
Demonstrated strong listening skills
Positive and professional attitude
Knowledge of ChenMed Medical products, services, standards, policies and procedures
Proficient in Microsoft Office Suite products including Excel, Word and Outlook
Ability and willingness to travel locally and regionally up to 10% of the time
Spoken and written fluency in English
EDUCATION AND EXPERIENCE CRITERIA:
High school diploma or equivalent education required
Graduation from a nationally accredited Medical Assistant program preferred
A minimum of 1 year of work experience in a medical clinic or similar environment required
BLS for Healthcare Providers preferred
PAY RANGE:
$13.9 - $19.83 Hourly
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
$13.9-19.8 hourly Auto-Apply 53d ago
Bilingual Clinic Receptionist
Louisiana Scpa
Front desk coordinator job in New Orleans, LA
Overview of Job:
The Louisiana SPCA Community Clinic provides access to high-quality, high-volume spay/neuter services as well as preventative and essential veterinary care. This position plays a crucial role in keeping pets and owners united by providing exceptional customer care to both owner and animal. The client relations associate engages directly with the public and is the face of the LASPCA in our Community Clinic. The responsibilities of this role include but are not limited to: greeting clients, setting appointments, processing payments, data entry, EOD reconciliation, connecting with people and their pets. The client relations associate actively works to promote and support the LA-SPCA's programs and mission by educating our clients on the various resources and services that we offer.
Success Criteria & Skills Required:
Collaborative and team oriented, supports his/her peers by proactively identifying ways to jump in to help and ensure that the entire clinic is succeeding and running smoothly.
Exceptional customer service and interpersonal skills are essential to ensuring client questions and concerns are addressed quickly and in a way that promotes a positive customer experience;
Comfortable in a fast paced-environment, the ideal candidate is extremely organized and able to prioritize a variety of client and staff needs;
Detail oriented, the ideal candidate will manage daily appointment schedules, client billing and record keeping in an accurate and timely manner;
An active listener, the candidate will be responsible for understanding and recording customer medical concerns to relay to the veterinary team.
Confident in conflict resolution, the ideal candidate understands and sympathizes with customer concerns and frustrations and handles them in a positive and timely manner.
Self-aware and open to feedback, the candidate will regularly seek out feedback from their peers, supervisors, and veterinary team to improve their technical and customer service skills.
The candidate will treat all animals humanely, professionally, and with compassion, regardless of the situation or circumstance.
Maintain confidentiality regarding all cases.
Perform all other duties as needed and requested
Requirements
Requirements
Education and/or Experience
High school diploma or GED required
Previous customer service experience required
Must be computer savvy and be able to learn multiple software programs quickly
Experience in Veterinary Clinic setting a plus
Bi-lingual in Spanish a plus
Minimum Qualifications- Skills & Knowledge
Proficient at Microsoft office and comfortable learning new software/programs
Excellent written and verbal communication skills
Excellent customer service skills
Must be able to pass a criminal background check and pre-employment substance screening
Physical Requirements:
Should not be allergic to animals; must be able to work around all animals
Must be able to work with industrial-strength cleaners and disinfectants and sweep and mop
Must be able to lift at least 50 pounds, push and pull heavy objects, bend, twist, reach
Able to perform strenuous physical activities including frequent walking, standing, bending and stooping
Working Environment (or Working Conditions):
Potentially subject to animal bites and scratches
Works in an area with a high noise level
Must be able to work with industrial strength cleaners and disinfectants.
Able to work a varied schedule including weekends
Shifts: (4) 10 hours shifts per week. [ 7am-5:30pm ]
Must be available to work every Tuesday, Thursday and Saturday
Compensation:
$15-18.50/hr
Benefits include but not limited to:
Health Insurance, Life Insurance, 401K match
Qualification and assistance for Public Service Loan Forgiveness
120 hours PTO (prorated per start date) and 8 paid holidays
Mentorship and supportive team environment
Salary Description $15.00-$18.50/ hour
$15-18.5 hourly 4d ago
Receptionist- 3511848
AMS Staffing, Inc. 4.3
Front desk coordinator job in New Orleans, LA
Job Title: Receptionist
Salary/Payrate: $38K-$40K annually and AWESOME benefits!!!
Work Environment: Onsite
Term: Permanent / Fulltime
Bachelor's degree required: No
Referral Fee: AMS will pay $500 should the person you refer gets hired
JOB DESCRIPTION
Greeting clients: Welcoming clients and visitors, directing them to the right person
Answering calls: Answering, screening, and forwarding phone calls
Scheduling appointments: Scheduling, confirming client appointments, and setting up virtual meetings
Handling inquiries: Answering questions, identifying the nature of a business, and assisting clients with the location of legal staff
Managing mail: Receiving and sorting daily mail, distributing mail and faxes, and managing deliveries
Processing paperwork: Processing legal paperwork, ordering office supplies, and filing
Providing refreshments: Providing refreshments to lawyers and their clients and ordering meals, and maintaining the breakroom
Keeping the office organized: Keeping the premises tidy and maintaining the supply room
Generally assisting attorneys with necessary tasks to advance firm objectives
SKILLS NEEDED TO BE SUCCESSFUL
Ability to organize work in a manner that facilitates timely and efficient completion of assigned tasks.
Ability to discern and reconcile competing priorities, manage multiple tasks or assignment, and complete assignment within established deadlines.
Ability to learn rapidly and adapt quickly to changing situations with minimal planning/information.
A high level of energy and the ability to perform effectively in a fast-paced, service-oriented environment is essential, as is the ability to multi-task and prioritize.
Interpersonal skills necessary to establish relationships, effectively liaise, communicate, and follow instructions from the client, attorneys, staff, and vendors and provide information with courtesy and tact
Commitment to providing superior customer service
$38k-40k yearly 4d ago
Front Office Assistant
Think Tell Junction
Front desk coordinator job in New Orleans, LA
Join Our Team as a Front Office Assistant at Think Tell Junction
Think Tell Junction We are seeking a highly organized and proactive Front Office Assistant to join our dynamic team. In this role, you will be the first point of contact for our clients and visitors, providing exceptional customer service while ensuring the smooth operation of the front office. Your responsibilities will include managing incoming calls, greeting guests, and handling various administrative tasks.
Responsibilities:
Greet and welcome visitors in a friendly and professional manner.
Manage incoming phone calls and direct them to the appropriate personnel.
Maintain a clean and organized front office area.
Assist with scheduling appointments and managing calendars for staff.
Handle incoming and outgoing mail and packages promptly and efficiently.
Support the administrative team with various clerical tasks as needed.
Qualifications:
High school diploma or equivalent; associate degree preferred.
Proven work experience as a Front Office Assistant or similar role.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Proficiency in Microsoft Office Suite and other relevant software.
Ability to handle sensitive information with confidentiality.
Benefits:
Competitive hourly wage: $19 - $23 per hour.
Opportunities for career development and growth.
Comprehensive benefits package, including health insurance and retirement plans.
A flexible work environment that supports a healthy work-life balance.
By joining Think Tell Junction, you will immerse yourself in a collaborative environment where your ideas are valued and your creativity is cultivated. In addition to exciting projects and career development opportunities, we offer competitive benefits and a flexible work environment that promotes a healthy work-life balance.
Schedule: Monday to Friday
Work Location: In person at our office in New Orleans, LA.
Ready to be the friendly face that welcomes everyone to our office? Apply today to join the Think Tell Junction team!
$19-23 hourly Auto-Apply 5d ago
P/T Front Desk Agent
Sage Hospitality 3.9
Front desk coordinator job in New Orleans, LA
Why us?
Working at Hotel de la Poste in the heart of New Orleans' vibrant French Quarter offers a unique opportunity to immerse yourself in the rich culture and timeless charm of this iconic city.
Newly transitioned from The W New Orleans, this soft-branded Renaissance hotel blends modern luxury with the distinctive, spirited essence of New Orleans-where history, music, and cuisine converge.
As a member of our team, you'll be part of a dynamic atmosphere that celebrates the city's lively energy and unparalleled hospitality, while offering guests an unforgettable experience surrounded by historic architecture, jazz-filled streets, and world-class
Job Overview
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Responsibilities
Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
Controls cash transactions at the frontdesk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Maintains a friendly, cheerful and courteous demeanor at all times.
Qualifications
Education/Formal Training
High School diploma or equivalent
Experience
None required
Knowledge/Skills
Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Must be fluent in oral and written English.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to read written communiques and monochrome computer screen.
Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing.
Mobility - must be able to reach all areas of hotel to assist clients.
Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.
Environment
Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%
Benefits
Fun & Exciting Work Environment
Competitive Health & Welfare Plans
Discounted Room Rates for Marriott & Sage Properties
Negotiated Corporate Discounts on Home Insurance, Movie Tickets, Flowers & more
Community-Oriented
Salary USD $17.00 - USD $18.00 /Hr.
$18 hourly Auto-Apply 10d ago
Receptionist Bilingual English & Spanish $18/HR
Nirvana Healthcare 3.7
Front desk coordinator job in Gretna, LA
Receptionist Bilingual English & Spanish $18/HR - $23/HR Private PEDS Medicine Practice Wonderful Doctor and Staff! We are looking for a Receptionist to answer phone calls and check in new patients when they arrive. Full Time Position Monday - Friday: 9am - 5:pm
$18 to $23 per hour DOE + Benefits
Please apply with your resume or CV.
$18-23 hourly 60d+ ago
Hotel Front Desk Agent Fosse - Travel Team
The Hotel Task Force
Front desk coordinator job in New Orleans, LA
. $20.00 Per Hour. Must Know ** Fosse PMS**. Some Night Audit Shifts.
We Pay Lodging and Travel.
4 to 12 weeks national travel at a time
FrontDesk Agents will be the first point of contact for a guests stay, duties will include; registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout. Looking to hire immediately!
Responsibilities
Register and assign guests to hotel rooms.
Establish method of payment and verify credit.
Make and confirm reservations.
Compute bills, collect payments, and make change for guests.
Transmit and receive messages, using telephones or PMS system.
Respond to guest requests in a timely manner.
Receive and resolve guest complaints, elevating to supervisor if necessary.
Job requirements Requirements
Must Know Marriott Fosse PMS
Must Have Hotel FrontDesk Agent Experience
Must Be Able To Travel 8 to 12 Weeks At A Time
All Travel Paid By The Company In Advance
We Work In Our Hotels Across The Country
All done!
Your application has been successfully submitted!
Other jobs
$20 hourly 60d+ ago
Front Desk Coordinator
La Health Solutions
Front desk coordinator job in New Orleans, LA
Monarch Medical Management is an integrated medical facility focused on providing the community with multiple specialty services, including progressive chiropractic care. Our goal is to continue our mission of providing our patients with the highest level of care and compassion in a personalized setting. Our practice is a full-service provider of comprehensive bone, joint, and muscle care.
Monarch Medical Management is an integrated medical facility dedicated to providing the community with comprehensive specialty services, including progressive chiropractic care. Our mission is to deliver the highest level of care and compassion in a personalized setting. We are a full-service provider of bone, joint, and muscle care.
We are currently seeking a professional, service-oriented FrontDeskCoordinator to join our fast-paced chiropractic practice in Mandeville. As the first point of contact, you will play a critical role in creating a welcoming and supportive environment for our patients.
Schedule:
This is a full-time position with the following hours:
Monday, Wednesday, Thursday: 8:45 AM - 6:00 PM
Tuesday: 6:45 AM - 4:00 PM
Friday: 8:45 AM - 4:00 PM
Saturdays: As needed
Key Responsibilities:
Greet and assist patients and visitors in a courteous, professional manner
Answer incoming calls promptly and direct appropriately
Collect co-pays and balances; explain financial obligations to patients
Register and update patient information; verify insurance eligibility
Schedule appointments and manage provider calendars
Ensure efficient patient flow and timely communication with clinical staff
Maintain patient records and ensure availability of treatment information
Uphold privacy and confidentiality protocols (HIPAA compliance)
Provide translation for Spanish-speaking patients (preferred)
Cross-train with medical assistant duties as needed
Perform additional administrative duties as assigned
Qualifications:
High school diploma or equivalent; some college preferred
Minimum 2 years of customer service or frontdesk experience, preferably in a healthcare setting
Bilingual (Spanish) is a plus
Strong organizational, communication, and multitasking skills
Positive, professional attitude with attention to detail
Benefits:
Health, Dental, and Vision Insurance (eligible after 60 days)
Continued Education Programs
Paid Time Off (PTO) and Paid Holidays
Retirement Plans
$22k-28k yearly est. 27d ago
Registration Clerk
The Neuromedical Center 4.5
Front desk coordinator job in Hammond, LA
Requirements
Education:
High School Diploma or G.E.D.
MINIMUM QUALIFICATIONS
Medical office experience and 2 years of customer service experience a plus
Insurance knowledge & referral knowledge preferred.
$26k-32k yearly est. 13d ago
Front Desk Agent
Pyramid 77 Nola Management
Front desk coordinator job in New Orleans, LA
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
About our property:
Ideally situated just three blocks from the French Quarter, the Old No. 77 Hotel is a fine boutique hotel with a storied history and unique guest rooms. Home to a rotating art gallery, signature amenities, and Compère Lapin - one of New Orleans' top Celebrity Chef restaurants by James Beard Award winning Chef Nina Compton - this enchanting property is your gateway to the cultural epicenter of New Orleans.
What you will have an opportunity to do:
We are looking for a highly motivated individuals to join our FrontDesk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the FrontDesk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.
If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
Your Role:
Help guests discover their “Wanderlust” experience
Provide exceptional customer service by being engaging and taking sincere interest
Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
Help to resolve problems and “WOW” guests through recovery when things aren't quite right
Promote and sell special hotel programs.
Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information.
Be knowledgeable of all emergency procedures and policies.
Maintain house bank.
Communicate all pertinent information to manager on duty.
Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
Assist other departments as needed.
What are we looking for?
Qualifications:
High school diploma or equivalent.
A strong desire to make an impact on other people
An outgoing and engaging personality
Computer skills
Excellent verbal and written communication skills
Ability to work in a fast-paced setting
Ability to stand for the duration of the shift
Must be available to work various shifts including weekends and holidays
Compensation:
$16.00
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$18.00
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
$16 hourly Auto-Apply 3d ago
Patient Care Coordinator
Comprehensive Physical Therapy
Front desk coordinator job in Mandeville, LA
Job DescriptionDescription:
Patient Care Coordinator
Do you want a rewarding career where you will make a difference in the lives of hundreds of people getting better with physical therapy? As a Patient Care Coordinator at Comprehensive Physical Therapy, you play an essential role in streamlining the healthcare experience for both patients and medical professionals. Your managerial skills help maintain an efficient clinic, ensure timely care, and contribute to high patient satisfaction.
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Job Responsibilities:
Coordinating and scheduling appointments to optimize patient care and clinic workflow.
Verifying insurance details and assisting in billing processes.
Acting as a liaison between patients, healthcare providers, and insurance companies.
Managing patient records, including the secure storage and retrieval of confidential information.
Overseeing patient check-in and check-out while ensuring a smooth flow in the clinic.
Your role as a Patient Care Coordinator not only helps in the functional aspects of our clinic but also greatly influences the patient's experience. Your ability to juggle various responsibilities while maintaining a friendly, welcoming demeanor is crucial.
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If you are detail-oriented, have a knack for organization, and enjoy making a real difference in a healthcare setting, we would be delighted for you to join our team at Comprehensive Physical Therapy in Mandeville and Metairie, Louisiana.
Requirements:
Skills and Requirements:
Excellent organizational and multitasking abilities.
Strong communication skills, both written and verbal.
Prior experience in healthcare administration or a similar role.
Familiarity with electronic health records and medical office software.
Problem-solving skills and the ability to work under pressure.
$22k-34k yearly est. 31d ago
Front Desk Agent
Davidson Hospitality Group 4.2
Front desk coordinator job in New Orleans, LA
Property Description
The Higgins Hotel, located in the heart of New Orleans, is seeking exceptional individuals to join our team! As a job applicant, you'll have the opportunity to work in a historic, luxury hotel that offers unparalleled service and a unique guest experience. With positions available in frontdesk, food and beverage, housekeeping, event planning, and more, there are abundant opportunities for career growth and advancement. Our hotel features sophisticated design, modern amenities, and a vibrant atmosphere, creating an exciting work environment. As a member of The Higgins Hotel team, you'll have the chance to provide exceptional service to our guests, work in a culturally rich city, and be a part of a renowned hotel brand. Join us in delivering legendary hospitality and become a valued member of our team at The Higgins Hotel!
Overview
Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a FrontDesk Agent and be the welcoming face of our establishment. As a FrontDesk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive.
About Our Property
The Higgins Hotel & Conference Center's name reflects the contributions of the extraordinary entrepreneur, Andrew Higgins, who designed and built over 20,000 boats in New Orleans that were used in every major amphibious assault of World War II.
Conveniently located directly across the street from The National WWII Museum, the hotel offers 230 era-inspired guest rooms and specialty suites, premium amenities, full-service restaurant, lounge, and a rooftop bar, as well as a second-floor conference center with more than 18,000 square feet of meeting and event space.
Responsibilities
Provide exceptional customer service, creating a positive first impression for guests
Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency
Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy
Assist guests with recommendations and information about local attractions, dining options, and hotel amenities
Collaborate with other departments to ensure seamless guest experiences
Maintain a clean and organized frontdesk area
Handle cash and credit card transactions accurately
Demonstrate a strong attention to detail and a proactive approach to guest satisfaction
Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay. Apply now to become a FrontDesk Agent and be part of a team committed to delivering exceptional service!
Qualifications
Previous experience in a customer service role, preferably in a hotel or hospitality environment
Excellent communication and interpersonal skills
Previous cash handling experience required
Strong problem-solving abilities and the ability to remain calm under pressure
Proficiency in computer systems and knowledge of hotel property management software
Outstanding organizational and multitasking skills
Availability to work flexible schedules, including evenings, weekends, and holidays
High School diploma or equivalent
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
$22k-27k yearly est. Auto-Apply 23d ago
Insurance Verification Coordinator
Healthcare Support Staffing
Front desk coordinator job in New Orleans, LA
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job DescriptionAre you an experienced Insurance Verification Coordinator looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you!
Day to Day Duties:
Assisting patients with access to benefits and co-pay cards & scheduling the delivery of prescriptions provided
Qualifications
2+ years of experience in benefits investigation and insurance verification (not just automated, they need to have experience speaking with live representatives and following up on the authorization)
Computer Rx (software)
CPR+ (software)
Specialty pharmacy experience
Additional Information
Hours for this Position:
Monday-Friday 8am-4:30pm
Advantages of this Opportunity:
• Competitive salary $15-$18/hr.
• Growth potential
• Fun and positive work environment
$15-18 hourly 60d+ ago
Hotel Front Desk Agent
Innventures Hotel Mgmt Co 3.4
Front desk coordinator job in New Orleans, LA
Our Story :
If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states.
We only have 3 rules at InnVentures. (We can teach you the rest!)
Rule #1 - Do everything you can for the customer!
Rule #2 - Bring a good attitude to work with you every day and take pride in your work!
Rule #3 - Have FUN!
WHY WORK AT ONE OF OUR HOTELS?
Fun, team-oriented environment
Full-time and part-time positions available to meet your needs
Great opportunities for growth
Community Involvement
Discounted hotel stays
Recognition and awards
Paid time off
BENEFITS:
We offer eligible employees a number of benefits to enhance their health and well-being:
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays
Company-matched 401(k) plan
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
Get paid daily with our Daily Pay Program!
JOB OVERVIEW - FRONTDESK AGENT
Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a FrontDesk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously.
A TYPICAL DAY:
Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience. *Moxy Desk Agents are designed to serve and provide guests welcome beverages and require the ability to obtain certification to execute this very important aspect of the guest experience.
Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met.
Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay.
Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations.
Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
Support the goals of the hotel through teamwork and collaboration with all departments.
REQUIREMENTS:
Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays.
POTENTIAL CAREER PATH:
Front Office Supervisor or Sales Coordinator - Front Office Manager or Administrative Assistant
InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
$22k-27k yearly est. Auto-Apply 60d+ ago
Front Desk Agent
Sitio de Experiencia de Candidatos
Front desk coordinator job in New Orleans, LA
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$23k-28k yearly est. Auto-Apply 5d ago
Front Desk Agent
Omni Hotels & Resorts
Front desk coordinator job in New Orleans, LA
The Omni Royal Orleans offers graceful elegance in a New Orleans French Quarter hotel. Located on the most fashionable corner, St. Louis at Royal, the hotel has received the four-diamond luxury award for over 30 years and has earned the Pinnacle Award for meeting services. Our full property renovation incorporates modern amenities with classic design in our guest rooms, including iconic wrought iron balconies and redesigned public spaces inspired by liveliness of the area's culture through various color palettes and artwork.
Omni Royal Orleans' associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Royal Orleans Hotel may be your perfect match.
Job Description
FrontDesk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay.
FrontDesk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them.
FrontDesk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests.
Responsibilities
Process guest check-ins and check-outs according to Omni's Standard Operating Procedures
Empathetically listen to guest inquiries and provide appropriate responses
Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)
Pre-register designated guests and prepare key packets
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
Maintain confidentiality of all guests and hotel information
Employ attention to detail in order to ensure security of guest room access.
Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments
Maintain guest history files on all guests
Accommodate room changes expediently
Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction
Generate, print and distribute daily and weekly reports
Resolve discrepancies on the room status report with Housekeeping
Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.
Qualifications
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and coworkers, both in person and by telephone
Ability to accurately and efficiently input information into computer systems
Ability to work cohesively with co-workers both within and outside of your department
Ability to compute accurate mathematical calculations
Ability to think clearly, quickly and make concise decisions
Ability to prioritize, organize and follow up
Ability to work well under pressure, dealing with many arrivals and departures within a short period of time
Previous customer service experience
Previous hotel frontdesk experience is strongly preferred
Previous cashiering experience is preferred
Fluency in a foreign language is preferred
Previous guest relations training is preferred
How much does a front desk coordinator earn in New Orleans, LA?
The average front desk coordinator in New Orleans, LA earns between $19,000 and $32,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.
Average front desk coordinator salary in New Orleans, LA
$25,000
What are the biggest employers of Front Desk Coordinators in New Orleans, LA?
The biggest employers of Front Desk Coordinators in New Orleans, LA are: