Front desk coordinator jobs in North Charleston, SC - 184 jobs
All
Front Desk Coordinator
Patient Care Coordinator
Front Office Coordinator
Front Desk Receptionist
Central Scheduler
Patient Care Representative
Registration Clerk
Patient Care Coordinator
Results Physiotherapy 3.9
Front desk coordinator job in North Charleston, SC
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in North Charleston, SC!
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
$26k-40k yearly est. Auto-Apply 13d ago
Looking for a job?
Let Zippia find it for you.
Front Desk Coordinator
Kirar Superior Healthcare
Front desk coordinator job in Ladson, SC
Responsive recruiter Benefits:
Employee discounts
Paid time off
Wellness resources
The FrontDeskCoordinator is responsible for overseeing all frontdesk operations and staff in a fast-paced chiropractic office. This role ensures exceptional patient experiences, efficient daily operations, and seamless communication between patients, providers, and administrative teams. The FrontDeskCoordinator serves as a leader, problem-solver, and primary point of accountability for frontdesk performance, scheduling accuracy, and patient flow.
Key Responsibilities
FrontDesk Operations
Oversee daily frontdesk functions to ensure smooth, efficient clinic operations
Manage patient check-in and check-out processes with professionalism and accuracy
Ensure appointment schedules are optimized for provider availability and patient flow
Monitor wait times and proactively address bottlenecks or patient concerns
Maintain a clean, organized, and welcoming frontdesk environment
Staff Leadership & Management
Supervise, train, and support frontdesk staff to ensure consistent performance
Create and manage frontdesk schedules, coverage, and time-off requests
Set clear expectations, provide coaching, and conduct performance feedback
Foster a positive, patient-centered, servant leadership team culture
Address staff issues and escalate concerns to management when appropriate
Assist with on-boarding and training new frontdesk team members
Leading our team with core values of
integrity, willingness, people first, having fun
and
being proud to be chiropractic healthcare leaders in our community
Patient Experience & Communication
Serve as the primary escalation point for patient questions, concerns, and complaints
Ensure a high standard of customer service and professionalism at all times
Educate patients on office policies, care plans, scheduling, and payment expectations
Maintain strong communication between frontdesk staff, chiropractors, and clinical directors/lead team
Qualifications
High school diploma or equivalent required; associate's or bachelor's degree preferred
Minimum of 2-3 years of frontdesk or administrative experience, preferably in a healthcare or chiropractic setting
Prior supervisory or leadership experience strongly preferred
Strong organizational, multitasking, and problem-solving skills
Excellent verbal and written communication skills
Proficiency with scheduling software, EMR systems, and Microsoft Office
Knowledge of insurance verification and patient billing processes is a plus
Skills & Attributes
Professional, friendly, and patient-focused demeanor
Strong servant leadership and team-building abilities
Ability to thrive in a fast-paced, patient-centered environment
High attention to detail and accountability
Confident decision-maker with a proactive mindset
Compensation: $21.00 - $23.00 per hour
$21-23 hourly Auto-Apply 21d ago
Memory Care Coordinator
The Palms of Mount Pleasant
Front desk coordinator job in Charleston, SC
Title: Memory Care SHINE Coordinator
Discover Your Purpose with Us at Discovery Senior Living!
As Memory Care SHINE Coordinator, you'll play an essential role where each of us have a part in enriching the lives of seniors, creating meaningful connections, and making a difference every single day.
In this role, you serve as the heart of the Memory Care program-supporting residents living with Alzheimer's disease or related dementias through purposeful programming, compassionate engagement, and meaningful daily experiences. You help create a safe, structured, and home-like environment while championing Discovery's SHINE Memory Care philosophy.
Position Highlights:
Status: Full Time
Schedule: Monday-Friday, 7:00 a.m.-3:00 p.m.
Location: 937 Bowman Rd, Mt. Pleasant, SC 29464
Rate of Pay: $20.00-$25.00 per hour (Non-Exempt; paid bi-weekly)
Why You'll Love This Community:
The Palms of Mt. Pleasant is a welcoming and established senior living community located in one of Charleston's most desirable neighborhoods. Team members enjoy a warm, family-oriented environment where compassion, teamwork, and resident care excellence are top priorities. With a dedicated leadership team and supportive culture, The Palms provides meaningful opportunities to make a lasting impact every day-helping residents live with purpose, dignity, and joy in a community that feels like home
Why You'll Love This Position
A large part of what makes Discovery different is our commitment to innovation and person-centered care. Our SHINE Memory Care program is designed to focus on strengths, abilities, and meaningful engagement-creating moments of joy, dignity, and purpose every day.
We're continually looking for team members who are passionate about making a difference. Discover Your Purpose!
What You'll Do:
Memory Care Programming & Engagement
Design, schedule, and facilitate dementia-appropriate programming that incorporates Life Skills, cognitive stimulation, physical movement, and meaningful daily routines.
Partner with the Celebrations Director to ensure engaging activities are available throughout the day and evening.
Support Care Managers in actively participating in programs and engaging residents during activities.
Compile, coordinate, and execute a comprehensive and varied activity calendar that supports a wide range of interests, abilities, and cognitive levels.
Serve as the community champion for SHINE Memory Care programming and engagement initiatives.
Resident Support & Collaboration
Provide physical and emotional support to Memory Care residents while maintaining a safe, comfortable, and home-like environment.
Serve as a key liaison between the Memory Care program and the clinical team, ensuring resident needs are communicated and supported.
Refer clinical concerns and changes in resident condition to the Director of Health and Wellness (DHW) and Executive Director (ED).
Review Daily Logs and ensure pertinent information is communicated to leadership and team members as appropriate.
Care Planning & Communication
Prior to resident move-in, communicate resident preferences, routines, and care needs to the Memory Care team.
Partner with the Director of Health and Wellness on Service Plan and Daily Assignment Sheet development to support safety, hydration, engagement, and service excellence.
Serve as the primary family point of contact for residents within the Memory Care program, providing updates, education, and support.
Education, Dining & Operations
Support ongoing in-service education for Memory Care team members related to dementia care, disease processes, and best practices.
Collaborate with Dining Services to ensure individualized dining preferences and needs are met; actively participate in the dining experience with residents.
Work closely with community leadership to ensure Memory Care operations align with state regulations and company standards.
Assist with developing specialized approaches and programming tailored to residents with Alzheimer's disease or related dementias.
Perform other duties as assigned.
Qualifications:
You'll be successful in this role if you bring:
Experience & Background
Minimum of one (1) year of experience in a healthcare, senior living, or memory care environment.
Experience working with individuals living with Alzheimer's disease or related dementias is strongly preferred.
Skills, Competencies & Abilities
Passion for serving seniors with empathy, patience, and compassion.
Strong communication skills with the ability to engage residents, families, and team members effectively.
Ability to design and lead engaging, dementia-appropriate programs that support physical, emotional, and cognitive well-being.
Comfort collaborating with clinical, dining, and leadership teams to support resident-centered care.
Ability to observe and report changes in resident condition accurately and promptly.
Strong organizational skills with the ability to manage schedules, calendars, and program coordination.
Ability to follow written and verbal instructions, safety guidelines, and care procedures.
Basic computer skills including email and scheduling tools.
Ability to stand, walk, assist residents, and actively participate in programming throughout the day.
Why Join Us?
Enjoy a comprehensive benefits package - medical, dental, vision, PTO, 401(k) and more for eligible positions
Thrive in a purpose-driven environment that puts residents first
Join a collaborative, supportive leadership team that values your voice
Build meaningful connections and create lasting impact for residents and their loved ones
Benefits You'll Enjoy:
Competitive wages
Early access to earned wages before payday!
Flexible scheduling options with full-time and part-time hours
Paid time off and Holidays (full-time)
Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
401(K) with employer match
Paid training
Opportunities for growth and advancement
Meals and uniforms
Employee Assistance Program
About Discovery Management Group
Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6,500 residents nationwide.
Equal Opportunity Employer
We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V
A Note to Applicants
This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.
Agency Policy
We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.
Employment Scam Warning
We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.
JOB CODE: 1007156
$20-25 hourly 36d ago
Medical Office Specialist - Part Time M/W/F
Opportunitiesconcentra
Front desk coordinator job in North Charleston, SC
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience.
Responsibilities
Greet patients and visitors
Communicate wait times to patients and direct them accordingly
Obtain authorization, as needed, to process patients for services
Check in patients using appropriate patient management system
Explain all required forms to patients and ensure proper completion of all paperwork
Answer incoming telephone lines and direct the caller accordingly
Contact patients regarding appointment reminders, rescheduling, or cancellations.
Check out patients in appropriate patient management system and distribute records
File paperwork, medical records, and correspondence
Maintain inventory of office supplies and printed forms
Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms
Follow HIPAA guidelines and safety rules
Attend center staff meetings
Participate in initial and ongoing training as required
Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group
Assist Center Operations Director or other leader in managing daily administrative functions
Assist in maintaining a neat, clean, and orderly appearance throughout the facility
Use employer reporting tool to scan and distribute employer results and paperwork
Review clinician transcriptions and enter applicable charges via internal charge entry system.
Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Education Level: High School Diploma or GED
Job-Related Experience
6 months to 1 year
Working knowledge of state-specific occupational medicine requirements preferred
Job-Related Skills/Competencies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Demonstrated effective communication and interaction with employers, patients, providers, and other employees
Demonstrated ability to maintain working relationship with all levels of employees
Demonstrated excellent customer service skills
Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications
Ability to perform all aspects of front office operations
Drive to achieve or exceed established service standards
Additional Data
Benefits Summary:
401(k) with Employer Match
This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an Equal Opportunity Employer, including disability/veterans
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
$25k-32k yearly est. Auto-Apply 2d ago
TMH Pulmonary Centralized scheduler
WVU Medicine 4.1
Front desk coordinator job in Charleston, SC
Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you'll find other important information about this position. Responsible for scheduling, cancelling, rescheduling and registering of outpatient visits and procedures for multiple ambulatory clinics, by collecting all necessary information for schedule and registration preparation.
MINIMUM QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1. High School diploma or equivalent.
2. State criminal background check and Federal (if applicable), as for regulated areas.
CORE JOB DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.
1. Checks in and Checks out patients in accordance with Scheduling/Registration guidelines, with the ability to prioritize according to the patient's needs.
2. Obtain and verify patient guarantor information a minimum of once a year to ensure that the patient record is up-to-date. If a referral or authorization is needed we generate the referral at this time.
3. Schedules and registers patients/customers based on scheduling guidelines and medical appropriateness within the appropriate clinic.
4. Assures upon check out all follow up appointments & testing are coordinated with the patient.
5. Obtaining and collecting all necessary information from the patient/customer to schedule and register the patient for an appointment.
6. Identifies and communicates need for scheduling modifications and development.
7. Notifying appropriate personnel of any scheduling change due to patient cancellation in a timely fashion.
8. Receives and responds to patient and staff needs and complaints appropriately within the realm of the “patient care” environment, involving department supervisors and patient representatives as needed.
9. Consults with referring physician's office to ensure written and/or electronic orders exist and obtain them as needed. Verifies upon receiving for completeness of the written orders and notes. Make documentation that outside orders are requested.
10. Responsible for collecting all time of service payments and copayments for patients in the check-in or check-out process.
11. Upon end of day, responsible for reconciling cash drawer and all contents. Responsible for reporting any discrepancies within the cash drawer to the Supervisor or Manager.
12. Responsible for collecting all signatures on waivers for managed care at the point of check in.
13. Completes Workques as needed in a timely fashion along with daily tasks according to the scheduling area working in.
14. Responds to all patient communication in a timely manner.
PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Ability to sit for extended periods of time.
WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Standard office environment.
SKILLS AND ABILITIES:
1. Strong written and verbal communication skills.
Additional Job Description:
Scheduled Weekly Hours:
40
Shift:
Exempt/Non-Exempt:
United States of America (Non-Exempt)
Company:
THOM Thomas Hospitals
Cost Center:
8628 THOM Pulmonary Associates of Charleston
Address:
4619 Kanawah Avenue SWSouth CharlestonWest Virginia
Equal Opportunity Employer
West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
$27k-32k yearly est. Auto-Apply 10d ago
Front Office Reception
Diamonds Direct Management 3.9
Front desk coordinator job in Mount Pleasant, SC
Brief Description
We are looking for a FrontDesk Professional to join our team with a friendly attitude and the ability to multitask. The successful candidate should be outgoing and friendly with a gregarious personality and a natural talent for customer service.
The Front Office Professional is the first point of contact for our customers. Our experience sets us apart from competitors. Everyone on our team must be a RHINO!
Requirements
Previous customer service/frontdesk experience
Experience in a luxury retail environment preferred
Good organizational and multi-tasking abilities
Ability to pass background check and drug screening
Excellent oral communication skills
Sit or Stand for long periods of time
Working Saturdays are a must
Summary
Greet customers and initiate a luxury experience
Professional and welcoming presentation
Ability to maintain composure in high pressure and fast-paced environment
Answer and direct calls of multi-line phone system
Assist with inventory counts and store open and/or close
Type appraisals
Proficient computer skills
Prepare outgoing mail
Keep frontdesk tidy and presentable with all necessary material (pens, forms, paper etc.)
A commitment to personal excellence
Inclusive team player with a positive attitude
Dependable
A passion for the jewelry industry
$27k-33k yearly est. 17d ago
Front Desk Coordinator
The Saturn Group 4.6
Front desk coordinator job in Charleston, SC
This position for an Experienced FrontDeskCoordinator offers an exciting opportunity to work in a vibrant dental practice in Charleston, SC. The ideal candidate thrives in a patient-centered environment, excels in administrative tasks, and brings energy and enthusiasm to the team.
Role Highlights:
Key Responsibilities:
Patient check-ins and check-outs
Managing phones, emails, and appointment confirmations
Coordinating the hygiene schedule
Handling insurance verifications and supporting end-of-day office duties
Requirements:
Outstanding customer service and patient empathy
Strong team player with leadership qualities
Excellent communication and problem-solving skills
A drive for excellence and growth
Compensation & Benefits:
Perks: Monogrammed scrubs, yearly CE credits, monthly team bonuses
Benefits: Health insurance, paid vacation/holidays, 401(k) with 4% match, supplemental benefits
Work Schedule:
Clinical Days: Monday - Thursday, 8:00 AM - 5:00 PM
Daily huddle starts at 7:45 AM
Admin Day: Friday
Total: 40 hours per week
Location Perks:
Located in Charleston, SC, a historic coastal community with a vibrant, outdoor lifestyle and warm climate.
This role is perfect for someone passionate about dentistry, customer care, and teamwork while enjoying a supportive and collaborative work environment with opportunities for professional growth.
$27k-32k yearly est. 60d+ ago
Medical Office Specialist - After-Hours
Sweetgrass Pediatrics 4.1
Front desk coordinator job in Summerville, SC
Job DescriptionDescription:
Schedule is Saturday and Sunday 9am to to 5pm
.
What it means to be a Medical Office Specialist with Us
We value our families we serve, our communities and our team members. As a Medical Office Specialist, you are the first point of contact for the families we serve. You performs a variety of duties, to include, check-in and check-out procedures, scheduling appointments, verifying insurance and updating patient accounts. These duties are performed in accordance with federal, state and local regulations along with established priorities and procedures of the practice.
Our Mission
At our offices, we do our best each day to provide high quality, compassionate health care to the families in our communities, treating each child as our own. Our staff and providers strive to make each encounter pleasant and informative while respecting the time and individual needs of our patients and families.
What a day looks like as a Medical Office Specialist
Job Tasks
Greets the patient or visitor via telephone or in person.
Answers incoming calls politely and professionally.
Registers new patients and updates existing patient demographics.
Facilitates patient flow by notifying the Provider of patient's arrival, being aware of delays, and communicating with patients and clinical staff.
Responds to patient, prospective patient, and visitor inquiries in a courteous manner; provides medical records, shot records and other documents, as requested.
Scans pertinent information into the patient's electronic medical record.
Verifies patient insurance coverage.
Collects insurance co-pays and/or collects charges for services.
Schedules patient appointments.
Maintains the reception and lobby area.
Serve as the secondary point of contact for patient inquiries via phone, email, patient portals, or in-person.
Provide accurate and timely information regarding appointments and general services.
Coordinate with clinical and administrative staff to resolve patient concerns and ensure follow-up.
Attends staff meetings.
Manages time efficiently.
Completes all mandatory training.
2. Quality & Customer Satisfaction
Demonstrates commitment to superior patient and family experience.
Collaborates with others to coordinate care, resolve concerns, and address the needs of patients and family members.
Prioritizes safety by taking initiative to identify and eliminate risks.
Respects and considers patient rights to privacy by complying with all HIPAA guidelines.
3. Interpersonal Skills
Communicates professionally and appropriately.
Builds strong working relationships.
Identifies, analyzes and solves problems.
4. Accountability and Productivity
Accepts responsibility for decisions and actions.
Utilizes appropriate resources to effectively and successfully execute responsibilities.
Adheres to regulatory and company policies and procedures.
Requirements:
Qualifications
High school diploma or equivalent.
Prior medical experience preferred.
Knowledge and/or prior experience with insurance verification and patient accounts preferred.
Working knowledge of computer applications.
Prior experience with EMR preferred.
Ability to speak, read and write effectively.
Demonstrates proper telephone etiquette.
Ability to work independently without direct supervision.
Ability to coordinate, analyze, observe, make decisions, and meet deadlines, in a detail-oriented manner.
Working Conditions & Physical Requirements
Indoor, temperature controlled, smoke free environment.
May at times work under stressful situations.
Handicapped accessible.
Pay is determined by years of experience as well as location(s) of the office. We hope that you find this position as an exciting opportunity and look forward to the potential of speaking with you!
$28k-33k yearly est. 1d ago
Patient Care Coordinator
Upstream Rehabilitation
Front desk coordinator job in Mount Pleasant, SC
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Mount Pleasant, SC!
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
$27k-44k yearly est. Auto-Apply 14d ago
ARCA Front Office Receptionist
American Classical Education
Front desk coordinator job in Charleston, SC
Ashley River Classical Academy (ARCA) is hiring founding staff members to support its teachers, students, and families when it opens in Charleston, SC, in August 2025. ARCA is a tuition-free, public classical charter school. It is part of the Barney Charter School Initiative of Hillsdale College, a network of classical charter schools united by curriculum and purpose. ARCA will initially open K-5 and grow to K-12 by adding one grade level each year. ARCA is now accepting applications for office staff positions.
Each staff member is a professional esteemed by a staff of colleagues striving for excellence. The staff is entrusted with supporting Ashley River Classical Academy's mission: to train the minds and improve the hearts of young people through a content-rich classical education in the liberal arts and sciences, with instruction in the principles of moral character and civic virtue.
The School Front Office Receptionist is the gatekeeper of the school office. The receptionist provides a warm and welcoming atmosphere for students, staff, parents, and visitors. The receptionist also completes administrative tasks and supports the school administration.
Requirements
Primary duties and responsibilities include:
? Answer incoming phone calls in a pleasant, informed manner to provide and create a positive image and first impression of the school
? Greet all incoming students, families, and guests respectfully and professionally. Determine their needs, check scheduled appointments, and direct them to the proper person.
? Check voicemail messages left in the school's general mailbox routinely and distribute those messages needing immediate attention.
? Receive and distribute miscellaneous materials such as school supplies, student lunches, forms, homework, assignments, athletic equipment, etc., left with the front office for students by their parents and/or others.
? Be knowledgeable and current on school activities, programs, and events related to the school calendar.
? All visitors must sign in and identify themselves; appropriate passes and badges must be provided following school protocol.
? Check students in and out-issue passes and monitor requests for early dismissals.
? Work closely with the School Nurse and administration regarding student care, especially in emergencies.
? Copy and organize materials for teachers and administration.
? Manage lost and found.
? Sort and distribute incoming mail, documents, books, materials, and supplies following established procedures and deliver mail and other materials to sta mailboxes when needed.
? Receive deliveries from outside supply and delivery services; arrange for the distribution to proper recipients.
? Make daily public address announcements as needed (general, security, weather, sports, and dismissals).
? Assist incoming substitutes, making sure they have lesson plans and necessary resources.
? Assist Executive Assistant with administrative duties as assigned.
Qualities and characteristics of a successful Front Office Receptionist:
? High school diploma or G.E.D.
? Knowledge of good telephone etiquette with the ability to deal tactfully and confidently with callers and visitors
? A courteous and pleasant personality
? Strong organizational skills for multitasking and prioritizing responsibilities
? Must possess sensitivity to confidential information and hold a high standard of integrity
? Work with courtesy, tact, and diplomacy in dealing with others, and the ability to work as part of a team
? Must pass background check
Salary and Benefits:
? Competitive salary commensurate with experience and expertise
? Benefits including health, dental, and vision insurance
If interested, please send a resume to the Director of Operations at *********************************.
$25k-32k yearly est. Easy Apply 60d+ ago
Mortgage Secondary Lock Desk Coordinator
Rev Federal Credit Union
Front desk coordinator job in Summerville, SC
The Lock Desk Manager is responsible for overseeing daily lock desk operations and supporting secondary marketing functions to ensure accurate loan pricing, timely rate locks, and compliance with investor guidelines. This role serves as a key liaison between loan officers, internal teams, investors, and capital markets partners to support efficient execution, competitive pricing, and strong portfolio performance. The Lock Desk Manager monitors market conditions, manages internal rate sheets and pricing systems, and provides leadership in maintaining operational excellence within the real estate lending function.
Duties & Responsibilities:
Loan Locking and Extensions:
* Oversee daily lock desk operations, including locking loans, processing rate lock extensions, and managing lock changes in accordance with established policies and timelines.
* Ensure all loan locks are completed accurately and within required timeframes.
* Monitor the loan pipeline to track locked loans and confirm compliance with investor guidelines and deadlines.
* Communicate lock expirations and extension options clearly and proactively to loan officers and internal stakeholders.
Pricing Engine and System Administration:
* Serve as the primary administrator of the pricing engine, ensuring timely updates and accuracy of pricing data.
* Troubleshoot pricing engine issues and coordinate with vendors to resolve system-related concerns.
Investor Relationships and Market Research:
* Maintain and develop strong relationships with investor partners to support optimal pricing and execution.
* Collaborate with investors to resolve lock discrepancies, pricing issues, or execution concerns.
* Research and analyze secondary mortgage market trends, including interest rate movements, pricing models, and investor guidelines.
* Stay informed on economic developments, Federal Reserve policy, and other external factors impacting mortgage rates and pricing strategies.
Internal Rate Sheet Management:
* Maintain and update internal rate sheets to ensure accuracy, competitiveness, and alignment with current market conditions and investor pricing.
* Communicate pricing updates and changes in lock policies to loan officers and internal teams promptly.
Reporting and Metrics:
* Track and report key metrics related to rate locks, extensions, loan pricing, pipeline performance, and investor execution.
* Provide regular reporting to the Director of Real Estate regarding lock desk performance, pipeline activity, and market conditions.
* Monitor investor performance and pricing trends to support data-driven decisions.
Collaboration and Communication:
* Collaborate with loan officers, processors, capital markets, and secondary marketing teams to ensure smooth and timely lock processes.
* Serve as the primary point of contact for lock desk inquiries and guide rate lock policies and procedures.
* Review Keystone loan data to ensure accurate field entry and mapping, make corrections as needed, and provide feedback to post closers regarding booking errors.
* Assist with OB functions, including updating markups and managing the addition or removal of loan products.
* Act as the main point of contact for OB-related issues and work closely with OB partners to resolve concerns.
Assumes responsibility for related duties as required or assigned.
Skills and Qualifications
Education/Certifications & Experience:
* Bachelor's degree in finance, business, or a related field preferred. Relevant certifications or training in secondary marketing or capital markets are a plus.
* Three to five years of experience in the mortgage industry with a focus on secondary marketing, lock desk operations, or capital markets.
* Demonstrated experience managing loan locks, rate extensions, pricing execution, and investor relationships.
Skills/Abilities:
* Strong understanding of mortgage loan products, interest rate markets, and secondary marketing practices. Excellent analytical skills with the ability to interpret market data and trends.
* Proficiency with mortgage technology systems, including loan origination systems and pricing engines.
* Strong attention to detail with proven problem-solving abilities and the capacity to manage multiple priorities in a fast-paced environment.
* Effective verbal and written communication skills with the ability to collaborate across departments.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$25k-32k yearly est. 28d ago
Front Office
VSM Management LLC
Front desk coordinator job in Beaufort, SC
Job Description
ATTENTION DENTAL TREATMENT COORDINATORS!! ($2000 Sign on Bonus for highly qualified candidates)
Join a positive, team-oriented dental practice where your skills make a real difference in patient care!
Beaufort Family Dentistry is seeking an experienced Treatment Coordinator to guide patients through their dental journey while ensuring the schedule runs smoothly and efficiently.
Hours:
Monday - Thursday: 8:00 AM - 5:00 PM (Huddle at 7:45 AM)
Occasional Friday as needed
Enjoy most Fridays off!
Key Responsibilities:
Answer and direct calls on multiple phone lines
Schedule patient appointments for a variety of dental procedures
Present treatment plans and financial options clearly and professionally
Verify and interpret dental insurance benefits accurately
Follow up on outstanding treatment and hygiene reports to keep schedules full
Perform general frontdesk duties to support smooth office operations
What We're Looking For:
Previous dental office experience in a Treatment Coordinator role (Eaglesoft experience a plus)
Strong knowledge of dental insurance policies and verification, dental procedures, and ADA coding
Excellent communication and organizational skills
Ability to work independently and collaboratively to achieve office goals
Passion for patient care and creating a welcoming experience for every patient
Benefits:
Medical, dental, and vision insurance
Supplemental insurance options
Paid time off
Uniform allowance
Monthly bonus earning potential
401K
And much more!
Ready to make a difference and join an amazing team? Apply today, we can't wait to meet you!
$25k-32k yearly est. 13d ago
CEP - Patient Care Representative
Us Eye
Front desk coordinator job in Charleston, SC
PATIENT CARE REPRESENTATIVE About US EYE: US Eye, is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nation's leading multi-specialty physician groups providing patients with care in ophthalmology, optometry, dermatology and facial surgery. With 50 clinics and 5 surgery centers, led by 95 providers and more than 1,000 team members system wide, we deliver world class care to patients throughout Florida, the Carolinas and Virginia.
About Carolina Eyecare Physicians: Carolina Eyecare Physicians is one of the nation's leading multi-disciplinary physician groups, providing patients worldwide with care in ophthalmology, optometry, cosmetic facial surgery, and skin care. With several locations throughout Charleston and the surrounding area, we are proud to offer our patients convenient access to nationally renowned surgeons, compassionate staff members and cutting-edge technology.
For over 30 years, the board-certified ophthalmologists and optometrists at Carolina Eyecare Physicians have provided for the eye care needs of Lowcountry patients. Our Mission is to "Bring Clear Vision to Life" through compassionate relationships and the unending pursuit of excellence in eye care. At Carolina Eyecare Physicians, we strive to provide our patients with the opportunity to experience a more rewarding and enjoyable life. We hope you come in with high expectations and leave with them exceeded. We consider it an honor to be entrusted with your care.
Job Summary: Patient Care Representatives are responsible for maintaining a friendly, professional environment as our first, and last, point-of-contact for our patients. It is important that Patient Care Representatives are polite, attentive, and organized to enhance the overall patient experience.
Essential Job Functions:
* Greet and direct all patients, visitors, and staff upon entry of the practice. Monitor the reception areas throughout the day and provide assistance as needed.
* Provide a pleasant, and prompt check-in experience for all patients by verifying necessary information and assisting with any questions they may have around the patient questionnaires and forms.
* Print daily team/physician schedules as evidenced by the schedule of appointments for that day.
* Attend to walk-in patients, scheduling inquiries, and prescription/record pick-up as necessary.
* Disseminate pertinent information using telephone systems and/or computer software systems as appropriate.
* Cross-check and update next-day charts as evidenced by the appointment schedule.
* Maintain an orderly and pleasing workspace that ensures both integrity and safety for our patients and staff.
* Complete appointment confirmation calls based on the patient appointment schedule.
* Collect any necessary co-payments, non-covered service fees, and/or any existing account balances during the patient check-out period.
* Fill out essential reports and forms as requested.
* Additional administrative responsibilities as needed.
Competencies:
* Demonstrated knowledge of material, methods, instruments, and equipment.
* Demonstrated ability to read, write, and perform mathematical calculations.
* Ability to follow oral and written instructions.
* Demonstrated ability to multi-task, work in a fast-paced environment, and manage time appropriately in an effort to meet the deadlines and requirements of the organization.
Education and Experience:
* High school diploma.
* Experience with Microsoft Office products.
* Prior experience in a customer service role.
* Must be able to work under pressure and respond to patient requests in a positive manner.
* Associate's degree (preferred).
Position Type and Expected Hours of Work:
* This is a full-time position located in [CITY, STATE]
* Days and hours are
* Travel to other locations as necessary
Benefits:
401(K) Company Match
Medical and Dental Insurance
Vision Benefits
Flexible Spending Accounts
Pet Insurance
Disability Insurance
Life Insurance
Continuing Education
Paid Time Off
US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$25k-33k yearly est. 56d ago
Front Desk Receptionist
Lowcountry Oncology Associates 4.1
Front desk coordinator job in Mount Pleasant, SC
Lowcountry Oncology Associates mission is delivering high-quality and compassionate cancer care in our community, for our community and by oncologist who in live in our community.
Why Join Us? Our team values the work components of every member to create a culture of people helping people and making a difference in our lives and those we serve.
:
The FrontDesk Receptionist is responsible for greeting and directing patients and visitors following HIPAA and company policies, providing clinic and appointment information, and communicating among departments. Updates patient information and forms as required. Inputs information for new and established patients. Assists patients with completion of medical history and information forms as needed.
Responsibilities
Answers telephones, screens callers, relays messages, and greets visitors.
Promote accuracy and efficiency in frontdesk procedures and paperwork.
To register patients according to LOA protocols.
To explain clinic policy to patients while receiving and delivering messages.
To assist patients with accurately completing appropriate forms and documents for the required information.
To handle and manage the continuous flow of information from doctors' offices and health care establishments.
To respect and maintain the privacy and dignity of clients, to assure client confidentiality at all times.
To organize and maintain forms and office stationery required for frontdesk activities and overflowing paper documents.
To schedule follow up appointments and treatment appointments.
Travels to satellite locations and floats to other clinics if needed.
Assist with training of frontdesk staff.
Additional responsibilities may be assigned to help drive our mission of delivering high-quality and compassionate cancer care in our community, for our community, and by oncologists who live in our community.
Qualifications/Competencies
High school diploma or equivalent work experience required.
Minimum of one year's experience in customer service setting, preferably receptionist experience in healthcare setting and experience with office equipment.
Customer-service oriented
Excellent telephone etiquette
Ability to interact effectively and in a supportive manner with persons of all backgrounds.
Knowledge of patient billing procedures.
This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and qualifications may change as the needs of practice evolve.
$21k-26k yearly est. Auto-Apply 1d ago
Registration/Dorm Clerk
Join The 'Ohana
Front desk coordinator job in Charleston, SC
Mahalo for your interest in this role! Please see the full position description below and click Start Your Application when ready. For more information about DAWSON, please visit dawsonohana.com.
Job Title: Registration/Dormitory Clerk
Job Summary:
Support mission-critical training at the Federal Law Enforcement Training Center (FLETC) in Charleston, SC by serving as a front-line representative for student housing and registration services. As DAWSON s Registration/Dormitory Clerk, you will assist incoming and departing students with room assignments, check-in/check-out procedures, and dormitory support needs. Your professionalism and responsiveness help ensure a smooth transition and a positive experience for students participating in law enforcement training programs.
Location: Charleston, SC
Responsibilities:
Assist with student check-in and check-out procedures, including room key issuance, roster verification, and data entry.
Respond to student inquiries regarding dormitory assignments, amenities, and campus services.
Maintain accurate dormitory records, key logs, lost-and-found reports, and registration databases.
Monitor and document room readiness and coordinate with housekeeping for cleaning or maintenance follow-up.
Report damages, maintenance needs, or incidents in accordance with established procedures.
Provide guidance on dormitory rules, safety policies, and recreational opportunities.
Answer phones, process paperwork, and perform administrative support tasks related to housing operations.
Coordinate closely with dormitory, housekeeping, and registration staff to maintain seamless operations.
Maintain confidentiality of student records in accordance with the Privacy Act and FLETC guidelines.
Qualifications:
High school diploma or equivalent.
Minimum 2 years of experience in administrative support, frontdesk, or customer service preferably in a housing, campus, or hotel environment.
Ability to interact professionally with a diverse student population and maintain poise under pressure.
Basic computer and typing proficiency (minimum 40 words per minute with 95% accuracy).
Able to understand and follow detailed instructions and policies.
Must not have a criminal record and must be eligible for a DHS suitability determination.
Current Red Cross First Aid and CPR/Defibrillator certification (must be maintained throughout employment).
Additional Requirements:
Must be eligible for DHS background investigation and suitability clearance.
Must be a U.S. citizen or lawful permanent resident with work authorization.
*Contingent upon contract award.
DAWSON is an Equal Opportunity/Affirmative Action/VEVRAA federal contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.
DAWSON offers a best-in-class benefits program including medical, dental, and vision insurance; a 401(k) program with employer match; paid vacation and sick leave; employer-paid basic life and AD&D insurance; an Employee Assistance Program; and a flexible work environment. Additionally, employees can choose from several voluntary benefits including critical illness coverage; accident insurance; identity theft coverage; pet insurance, and more.
DAWSON gives preference to internal candidates. If no internal candidate meets our qualifications, external candidates will be given consideration.
$20k-26k yearly est. 12d ago
Dental Front Office Coordinator (PART TIME)
Carimi Dental and Sedation
Front desk coordinator job in Charleston, SC
Job DescriptionBenefits:
Collection Bonus
401(k) matching
Company parties
Dental insurance
Employee discounts
Free uniforms
Health insurance
Paid time off
Carimi Dental and Sedation is looking to hire a Front Office Coordinator to join our team! (PART TIME). We are a privately owned, sole provider practice with an exceptional focus on patient care. Dr. Robert Carimi treats a wide variety of dental needs; everything from full mouth reconstruction to routine appointments!
We are looking for a highly motivated, detail oriented, and friendly individual to join our team and be the first person our patients greet when they walk through the door. Your primary focus would be checking patients in and out, following up on patient communication, overseeing the schedule, answering phone calls, ensuring paperwork is in, and other daily responsibilities for front office and patient care.
Dental experience preferred, not required. We use Open Dental software and Dexis imaging.
Our hours are Mondays 8am - 5 pm, Tuesdays 7 am to 4 pm, and Fridays from 8 am to 2 pm.
Dental experience preferred, not required. We use Open Dental software and Dexis imaging.
We offer health benefits, dental benefits, paid holidays, PTO, uniform allowance, and 401k.
*Please send your resume to ***********************
$22k-29k yearly est. Easy Apply 15d ago
Dental - Front Office Coordinator
D4C Dental Brands 3.5
Front desk coordinator job in Walterboro, SC
We have a fantastic opportunity for a dental office FrontDeskCoordinator with Coastal Kids Dental and Braces! This position's primary responsibility is to handle all front office functions for the practice. The FrontDeskCoordinator must ensure that patients, parents and/or guardians are the number one priority.
Requirements: CPR
Schedule: Monday - Friday 830a - 530p
Education and Experience:
Minimum high school diploma, or equivalent.
Experience working in a professional, medical, or dental environment with direct customer service is desired.
Specific Skills:
Strong interpersonal and relationship building skills; must be able to establish and maintain positive working relationships.
Ability to travel between multiple locations.
Customer service oriented and able to communicate with a pleasant demeanor at all times.
Effective written and verbal communication with all staff and management.
Must possess excellent organizational skills, strong attention to detail, be able to multitask and perform job duties in a timely manner.
Strong PC skills and ability to learn and successfully use new programs as required.
Benefits:
Paid Time Off
Paid Holidays
Medical, Dental and Vision benefits
Health Savings Account, Flex Spending
401K
Short and Long Term Disability Insurance
Life Insurance
$24k-30k yearly est. 5d ago
Front Desk Coordinator
Kirar Superior Healthcare
Front desk coordinator job in Ladson, SC
Job DescriptionBenefits:
Employee discounts
Paid time off
Wellness resources
The FrontDeskCoordinator is responsible for overseeing all frontdesk operations and staff in a fast-paced chiropractic office. This role ensures exceptional patient experiences, efficient daily operations, and seamless communication between patients, providers, and administrative teams. The FrontDeskCoordinator serves as a leader, problem-solver, and primary point of accountability for frontdesk performance, scheduling accuracy, and patient flow.
Key Responsibilities
FrontDesk Operations
Oversee daily frontdesk functions to ensure smooth, efficient clinic operations
Manage patient check-in and check-out processes with professionalism and accuracy
Ensure appointment schedules are optimized for provider availability and patient flow
Monitor wait times and proactively address bottlenecks or patient concerns
Maintain a clean, organized, and welcoming frontdesk environment
Staff Leadership & Management
Supervise, train, and support frontdesk staff to ensure consistent performance
Create and manage frontdesk schedules, coverage, and time-off requests
Set clear expectations, provide coaching, and conduct performance feedback
Foster a positive, patient-centered, servant leadership team culture
Address staff issues and escalate concerns to management when appropriate
Assist with on-boarding and training new frontdesk team members
Leading our team with core values of
integrity, willingness, people first, having fun
and
being proud to be chiropractic healthcare leaders in our community
Patient Experience & Communication
Serve as the primary escalation point for patient questions, concerns, and complaints
Ensure a high standard of customer service and professionalism at all times
Educate patients on office policies, care plans, scheduling, and payment expectations
Maintain strong communication between frontdesk staff, chiropractors, and clinical directors/lead team
Qualifications
High school diploma or equivalent required; associates or bachelors degree preferred
Minimum of 23 years of frontdesk or administrative experience, preferably in a healthcare or chiropractic setting
Prior supervisory or leadership experience strongly preferred
Strong organizational, multitasking, and problem-solving skills
Excellent verbal and written communication skills
Proficiency with scheduling software, EMR systems, and Microsoft Office
Knowledge of insurance verification and patient billing processes is a plus
Skills & Attributes
Professional, friendly, and patient-focused demeanor
Strong servant leadership and team-building abilities
Ability to thrive in a fast-paced, patient-centered environment
High attention to detail and accountability
Confident decision-maker with a proactive mindset
$25k-32k yearly est. 25d ago
ARCA Front Office Receptionist
American Classical Education
Front desk coordinator job in Charleston, SC
Job DescriptionDescription:
Ashley River Classical Academy (ARCA) is hiring founding staff members to support its teachers, students, and families when it opens in Charleston, SC, in August 2025. ARCA is a tuition-free, public classical charter school. It is part of the Barney Charter School Initiative of Hillsdale College, a network of classical charter schools united by curriculum and purpose. ARCA will initially open K-5 and grow to K-12 by adding one grade level each year. ARCA is now accepting applications for office staff positions.
Each staff member is a professional esteemed by a staff of colleagues striving for excellence. The staff is entrusted with supporting Ashley River Classical Academy's mission: to train the minds and improve the hearts of young people through a content-rich classical education in the liberal arts and sciences, with instruction in the principles of moral character and civic virtue.
The School Front Office Receptionist is the gatekeeper of the school office. The receptionist provides a warm and welcoming atmosphere for students, staff, parents, and visitors. The receptionist also completes administrative tasks and supports the school administration.
Requirements:
Primary duties and responsibilities include:
? Answer incoming phone calls in a pleasant, informed manner to provide and create a positive image and first impression of the school
? Greet all incoming students, families, and guests respectfully and professionally. Determine their needs, check scheduled appointments, and direct them to the proper person.
? Check voicemail messages left in the school's general mailbox routinely and distribute those messages needing immediate attention.
? Receive and distribute miscellaneous materials such as school supplies, student lunches, forms, homework, assignments, athletic equipment, etc., left with the front office for students by their parents and/or others.
? Be knowledgeable and current on school activities, programs, and events related to the school calendar.
? All visitors must sign in and identify themselves; appropriate passes and badges must be provided following school protocol.
? Check students in and out-issue passes and monitor requests for early dismissals.
? Work closely with the School Nurse and administration regarding student care, especially in emergencies.
? Copy and organize materials for teachers and administration.
? Manage lost and found.
? Sort and distribute incoming mail, documents, books, materials, and supplies following established procedures and deliver mail and other materials to sta mailboxes when needed.
? Receive deliveries from outside supply and delivery services; arrange for the distribution to proper recipients.
? Make daily public address announcements as needed (general, security, weather, sports, and dismissals).
? Assist incoming substitutes, making sure they have lesson plans and necessary resources.
? Assist Executive Assistant with administrative duties as assigned.
Qualities and characteristics of a successful Front Office Receptionist:
? High school diploma or G.E.D.
? Knowledge of good telephone etiquette with the ability to deal tactfully and confidently with callers and visitors
? A courteous and pleasant personality
? Strong organizational skills for multitasking and prioritizing responsibilities
? Must possess sensitivity to confidential information and hold a high standard of integrity
? Work with courtesy, tact, and diplomacy in dealing with others, and the ability to work as part of a team
? Must pass background check
Salary and Benefits:
? Competitive salary commensurate with experience and expertise
? Benefits including health, dental, and vision insurance
If interested, please send a resume to the Director of Operations at *********************************.
$25k-32k yearly est. Easy Apply 17d ago
Medical Office Specialist
Opportunitiesconcentra
Front desk coordinator job in Charleston, SC
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience.
Responsibilities
Greet patients and visitors
Communicate wait times to patients and direct them accordingly
Obtain authorization, as needed, to process patients for services
Check in patients using appropriate patient management system
Explain all required forms to patients and ensure proper completion of all paperwork
Answer incoming telephone lines and direct the caller accordingly
Contact patients regarding appointment reminders, rescheduling, or cancellations.
Check out patients in appropriate patient management system and distribute records
File paperwork, medical records, and correspondence
Maintain inventory of office supplies and printed forms
Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms
Follow HIPAA guidelines and safety rules
Attend center staff meetings
Participate in initial and ongoing training as required
Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group
Assist Center Operations Director or other leader in managing daily administrative functions
Assist in maintaining a neat, clean, and orderly appearance throughout the facility
Use employer reporting tool to scan and distribute employer results and paperwork
Review clinician transcriptions and enter applicable charges via internal charge entry system.
Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Education Level: High School Diploma or GED
Job-Related Experience
6 months to 1 year
Working knowledge of state-specific occupational medicine requirements preferred
Job-Related Skills/Competencies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Demonstrated effective communication and interaction with employers, patients, providers, and other employees
Demonstrated ability to maintain working relationship with all levels of employees
Demonstrated excellent customer service skills
Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications
Ability to perform all aspects of front office operations
Drive to achieve or exceed established service standards
Additional Data
401(k) Retirement Plan with Employer Match
Medical, Vision, Prescription, Telehealth, & Dental Plans
Life & Disability Insurance
Paid Time Off & Extended Illness Days Offered
Colleague Referral Bonus Program
Tuition Reimbursement
Commuter Benefits
Dependent Care Spending Account
Employee Discounts
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws
How much does a front desk coordinator earn in North Charleston, SC?
The average front desk coordinator in North Charleston, SC earns between $22,000 and $36,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.
Average front desk coordinator salary in North Charleston, SC
$28,000
What are the biggest employers of Front Desk Coordinators in North Charleston, SC?
The biggest employers of Front Desk Coordinators in North Charleston, SC are: