Patient Service Coordinator - LPN, Home Health
Front Desk Coordinator Job 42 miles from Orange City
Become a part of our caring community and help us put health first
The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management
Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.
Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console.
Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.
Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.
Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.
Completes requested schedules for all add-ons and applicable orders:
Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.
Schedules TIF OASIS collection visits and deletes remaining schedule.
Reschedules declined or missed (if appropriate) visits.
Processes reassigned and rescheduled visits.
Ensures supervisory visits are scheduled.
Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.
Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.
Verifies visit paper notes in scheduling console as needed.
Assists with internal transfer of patients between branch offices.
If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.
If clinical, may be required to perform patient visits and / or participate in on-call rotation.
Use your skills to make an impact
Required Experience/Skills:
Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices
Have at least 1 year of home health experience.
Prior packet review / QI experience preferred.
Coding certification is preferred.
Must possess a valid state driver's license and automobile liability insurance.
Must be currently licensed in the State of employment if applicable.
Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$45,400 - $61,300 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Receptionist
Front Desk Coordinator Job 39 miles from Orange City
I am seeking a full-time receptionist to work for me in my law firm. The ideal candidate will be punctual, organized in person and appearance, outgoing, have excellent oral and written communication skills, be able to handle sensitive oral and written communication in confidence, competently able to handle clerical responsibilities like opening and closing firm files, typing correspondence, setting appointments, and able to understand the role of working with the attorney and other office staff as a team for client interests.
The primary focus of attorney's law practice is estate planning, wills, trusts, probate and trust administration, with some litigation.
Patient Care Coordinator RN - Hospice - IPC - In Patient Care Hospice
Front Desk Coordinator Job 21 miles from Orange City
Patient Care Coordinator RN - Hospice
Overview Halifax Health - Hospice is seeking a Patient Care Coordinator (Registered Nurse). Summary The Hospice Patient Care Coordinator participates in all clinical management functions. Coordinates the activities of the interdisciplinary team in the various patient care settings. Responsible for clinical direction of all members of the interdisciplinary team with assistance of discipline specific team leaders. Responsible for staffing including the hiring and orientation of staff to assure adequate coverage to meet patient needs. Assures compliance with all state and federal regulations, Job Qualifications * Currently licensed as an RN in State of Florida. * Associate degree from an accredited School of Nursing required. * Bachelor's degree preferred. * Must work toward certification in Hospice/Palliative Care after 2 years hospice experience * Professionalism in interpersonal communication skills with patients, patient families, colleagues, physicians and ancillary department personnel. * Personal professional development, accountability, organization and leadership in the performance of professional nursing practice. * Minimum of three years clinical nursing experience in community health, oncology, or medical-surgical nursing * Previous hospice experience preferred. * Supervisory experience preferred.Valid driving license and good driving record are required for this position. Job Duties and Responsibilities * Interviews, hires, orients and assigns appropriate staff to assure patient needs are met. * Provides staff with on-going education and clinical direction * Supervises, evaluates and counsels members of the interdisciplinary team as appropriate. * Participates as a member of the management team and supports organizational decisions * Manages and reviews the budget for errors and cost containment for the assigned team. * Participates in Quality/Performance Improvement and Utilization Review functions. About Us Recognized as one of the 50 Top Cardiovascular Hospitals in the United States by IBM Watson Health, Halifax Health serves Volusia and Flagler counties, providing a continuum of health care services through a network of organizations including a tertiary hospital, two community hospitals, urgent care clinics, psychiatric services, a cancer treatment center with five outreach locations, the area's largest hospice, a center for inpatient rehabilitation, outpatient rehabilitation clinics, primary care walk-in clinics, a clinic specializing in women's health, a pediatric care community clinic, five pediatric medical practices, a home health care agency and an exclusive provider organization. Halifax Health offers the area's only Level II Trauma Center, Thrombectomy-Capable Stroke Center (TSC), Center for Transplant Services, Pediatric Intensive Care Unit, Child and Adolescent Behavioral Services, complete Neurosurgical Services, OB Emergency Department and Level III Neonatal Intensive Care Unit that cares for babies born earlier than 28 weeks. For more information, visit halifaxhealth.org.
Medical Secretary - Hospice
Front Desk Coordinator Job In Orange City, FL
Day (United States of America) Medical Secretary - HospiceThis individual will perform medical secretarial duties which include typing, data entry, answering telephone, making calls, taking messages and various administrative duties, as assigned by Supervisor or Manager.
- High School Diploma or GED equivalent required
- Prior medical office/front desk experience preferred
- Excellent organizational and communication skills
- Assist in the coverage of absent co-workers.
- Assist in obtaining, copying, and/or scanning medical records as needed.
- Maintains knowledge of scheduling criteria for all procedures within department.
- Works at a fast pace and maintains accuracy of details.
- Schedules patient visits in a timely manner, ensuring that appointments along with all information are complete and accurate. Coordinate appointments as needed with other locations.
- Answers phone and provides excellent customer service.
- Follows through with any problems or questions in a timely manner, by understanding and using resources available for problem solving in a diplomatic and tactful manner.
- Accurately answers questions by maintaining a good knowledge base and utilizing other resources as needed.
- Communicates identified problems to appropriate supervisory personnel and participates in corrective action.
- Ensures and adheres to strict confidentiality when handling patient charts, records, and scheduling information.
- Attends all in-service programs and all departmental meetings as required.
- Utilizes the scheduling system to the fullest potential, using established procedures, and guidelines.
- Maintains up-to-date knowledge and stays abreast of changes and updates as they occur.
- Assists with data collection.
- Creates accounts for new patients and updates accounts for previous patients in the registration system to ensure accurate services and account processing.
- Accurately enters data into the system.
- Utilizes appropriate strategies, including phone calls and online databases, to verify the insurance coverage of scheduled patients, obtaining benefit information such as deductibles, co-payment, and co-insurance amounts.
- Collaborates with patients, staff, clinical departments, and referring physician offices to ensure that all necessary information is obtained from patients before their scheduled services.
- Documents all information obtained during pre-registration activities to ensure patients' accounts are complete for forwarding to other departments.
- Documents charts and/or system with activity comments to ensure appropriate account follow-up.
- Collects self-pay balances per department guidelines and posts collections to system.
- Ensures that all monies collected are secured or turned over to appropriate associates and cash drawers are balanced before closing.
- Refers patients to for in-depth financial counseling when needed.
- Maintains a safe environment of care.
- Recognizes and addresses safety hazards.
- Reports any dissatisfied patients/family to management or police/security if necessary.
- Participates in professional development.
- Actively participates in educational in-services and eLearning courses as offered.
Patient Service Representative I
Front Desk Coordinator Job In Orange City, FL
The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative I must ensure that all procedures, from identifying correct patient files to verifying insurance information, are closely followed to create a seamless patient experience between clerical and clinical staff.
ESSENTIAL JOB FUNCTION/COMPETENCIES
Responsibilities include but are not limited to:
Welcomes and greets all patients and visitors, in person or over the phone.
Is responsible for keeping the front desk area clean and organized.
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards).
Collects outstanding patient balances.
Obtains referrals and authorizations when required.
Scans incoming faxes, consents, reports, and all other patient information into patient chart.
Generates batch transmittal reports for each day.
Facilitates the patient flow by notifying the provider or other medical staff of the patients' arrival, being aware of delays, and communicating with patients and clinical staff.
Schedules follow up services and office visits for patients.
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Ensures proper hand off of responsibilities once their task is completed.
Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts.
Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
Consistently demonstrates good use of time and resources.
Ensuring that all medical records are accurate and complete.
Performs other position related duties as assigned.
CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS
N/A
KNOWLEDGE | SKILLS | ABILITIES
Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.
Ability to answer multiple incoming telephone calls.
Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.
Customer-oriented with ability to remain calm in difficult situations.
Ability to work independently and manage multiple deadlines.
Ability to comprehend established office routines and policies.
Ability to keep financial records and perform mathematical tasks.
Knowledge of Medical Terminology.
Excellent verbal and written communication skills.
Proficient interpersonal relations skills.
Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).
Ability to navigate online health insurance portals to verify benefits.
Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
Complies with HR confidentiality standards.
Requirements
EDUCATION REQUIREMENTS
High School Diploma or equivalent required.
Some college work preferred.
EXPERIENCE REQUIREMENTS
Minimum of 1-3 years' customer service experience required. Experience in a medical office; specifically, urology, preferred.
Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.
REQUIRED TRAVEL
N/A
PHYSICAL DEMANDS
Carrying Weight
Frequency
1-25 lbs.
Frequent from 34% to 66%
26-50 lbs.
Occasionally from 2% to 33%
Pushing/Pulling
Frequency
1-25 lbs.
Seldom, up to 2%
100 + lbs.
Seldom, up to 2%
Lifting - Height, Weight
Frequency
Floor to Chest, 1 -25 lbs.
Occasional: from 2% to 33%
Floor to Chest, 26-50 lbs.
Seldom: up to 2%
Floor to Waist, 1-25 lbs.
Occasional: from 2% to 33%
Floor to Waist, 26-50 lbs.
Seldom: up to 2%
Front Desk Coordinator - Orlando, FL
Front Desk Coordinator Job 36 miles from Orange City
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
What we are looking for in YOU and YOUR skillset!
* Driven to climb the company ladder!
* Possess a winning attitude!
* 'Have a high school diploma or equivalent (GED).
* Complete transactions using point of sale software and ensure all patient accounts are current and accurate
* Have strong phone and computer skills.
* Have at least one year of previous Sales Experience.
* Participate in marketing/sales opportunities to help attract new patients into our clinics
* Be able to prioritize and perform multiple tasks.
* Educate Patients on wellness offerings and services
* Share personal Chiropractic experience and stories
* Work cohesively with others in a fun and fast-paced environment.
* Have a strong customer service orientation and be able to communicate effectively with members and patients.
* Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
* Providing excellent services to members and patients.
* The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
* Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
* Answering phone calls.
* Re-engaging inactive members.
* Staying updated on membership options, packages and promotions.
* Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
* Maintain the cleanliness of the clinic and organization of workspace
* Confident in presenting and selling memberships and visit packages
* Keeping management apprised of member concerns and following manager's policies, procedures, and direction.
* Willingness to learn and grow
* Accepting constructive criticism in a positive manner and using it as a learning tool.
* Office management or marketing experience a plus!
* Able to stand and/or sit for long periods of time
* Able to lift up to 50 pounds
* Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Medical Front Desk
Front Desk Coordinator Job 36 miles from Orange City
Are you a friendly and organized individual looking for an exciting new opportunity in the healthcare industry? If so, we are looking for a Medical Front Desk professional to join our growing Otolaryngology practice!
As our front desk representative, you will be the first point of contact for our patients and visitors. You will greet them with a warm smile and ensure they feel welcome and comfortable in our office. You will also be responsible for scheduling appointments, managing patient records, and answering phone calls.
In addition to your administrative duties, you will play a key role in ensuring that our patients receive the highest level of care. You will work closely with our physicians and clinical staff to provide excellent customer service and ensure that our patients have a seamless experience from check-in to check-out.
We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Medical Front Desk Associate with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today!
Required Education and Experience
High School graduate or equivalent
One year of related experience
AAP/EEO Statement
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.
#IDcentral
Front Office Full Time
Front Desk Coordinator Job 20 miles from Orange City
Goal Assist provider through greeting, registering and directing patients. Perform a variety of administrative functions that ensure charges are collected, posted and charged as necessary. * Greet and register patients
* Schedule return appointments and maintain patient chart
* Collect co-pays and deductibles
* Prepare daily balance sheets
* Review and edit daily bank deposits and deposit report
* Preparation of daily cashiers report
* Post daily charges to patient accounts
* Enter daily charge data and balance daily transactions
* Enter/update patient demographic data
* Distribute work and school excuses to patient as needed
* Track no show appointments
* Schedule initial appointments
* Verify insurance benefits/eligibility and document in the computer system
* Verify/obtain referral numbers or authorizations for upcoming appointments
* Scan scripts and reports to EMR file
* Print off new scripts and providers schedules at the beginning of the day
* Answer telephone
* Send reports to appropriate clinical personnel or office management.
* Add notes to appointment to help keep providers informed
Experience:
Required:
* Basic computer skills required.
* One year experience working in a medical office setting preferred.
Preferred:
Knowledge of AthenaNet
Medical terminology preferred.
Education: High School diploma or equivalent required.
Special Qualifications:
Required:
* Must be able to work independently
* Must have a valid drivers license and satisfactory Motor Vehicle Record (MVR)
* Travel required
The Hughston Clinic, The Hughston Foundation, The Hughston Surgical Center, Hughston Clinic Orthopaedics, Hughston Medical, Hughston Orthopaedics Trauma, Hughston Orthopaedics Southeast and Jack Hughston Memorial Hospital participate in E-Verify. This company is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Front Desk Coordinator - Bilingual
Front Desk Coordinator Job 20 miles from Orange City
Job Details Altamonte Springs Infusion Center - Altamonte Springs, FL Full Time High School Diploma / GED No Travel Required Monday - Friday, regular business hours Admin - ClericalDescription
Join our team as a Bilingual Front Desk Coordinator at our Altamonte Springs location! In this vital role, you'll be the first point of contact for our patients, ensuring a welcoming and seamless experience. This full-time position offers a consistent Monday to Friday schedule, 8:00 AM to 5:00 PM, with a half-day Saturday shift (8:00 AM to 2:00 PM) just once a month. If you're organized, personable, and passionate about delivering exceptional service, we'd love to hear from you!
We are looking for a Bilingual Front Desk Coordinator to help us Redefine the Patient Care Experience!
Are you ready to make an impact in our patients' healthcare journeys right from the very start? IVX Health is actively recruiting a Bilingual Healthcare Front Desk Coordinator to join our team! We're looking for a highly motivated individual with a strong healthcare background, advanced technological skills, and a capacity for rapid learning. Above all, we are seeking someone who embodies exceptional customer service skills and is dedicated to enriching the patient experience.
About IVX Health
At IVX Health, our mission is to improve the lives of those we care for by redefining the care experience. As a national provider of infusion and injection therapy for patients with chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis, IVX Health offers a better approach to care-one that prioritizes convenience, comfort, and exceptional patient outcomes.
We extend the same values to our team, striving to empower them to succeed while embodying our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride.
About the Role
As a Front Desk Coordinator, you'll play a critical role in shaping the care experience for our patients. This Monday-Friday, regular business hours role involves providing exceptional service as the first point of contact while supporting the daily operations of our infusion centers. From managing schedules to maintaining patient records, your work will ensure that our centers run smoothly and our patients feel valued.
What You'll Do
Deliver Exceptional Service: Greet patients warmly, answer phones professionally, and assist with patient questions or concerns.
Manage Appointments: Schedule and reschedule appointments, ensuring all authorizations are obtained prior to visits.
Coordinate Patient Flow: Collaborate with clinical staff to optimize efficiency and patient safety.
Perform Administrative Duties: Maintain patient records, process payments, and reconcile daily transactions.
Maintain a Welcoming Environment: Keep the front desk and reception area clean, organized, and well-stocked with supplies.
Support Multiple Centers: Be prepared to provide coverage at other local centers within the region as needed.
What We're Looking For
Experienced: You bring 1-3 years of front desk or administrative experience, ideally in a healthcare setting.
Patient-Focused: You have a passion for providing exceptional service and can handle challenging situations professionally.
Organized and Detail-Oriented: You excel at managing multiple tasks and maintaining accuracy in a fast-paced environment.
Tech-Savvy: You are proficient in using standard office software and healthcare systems for scheduling and patient check-ins.
Reliable and Self-Motivated: You thrive in collaborative settings and are dependable for both patients and your team.
Why You'll Love IVX Health
At IVX Health, we believe in taking care of our team just as much as we take care of our patients. Here's what we offer:
Comprehensive Healthcare: Medical, dental, and vision coverage, plus telemedicine services.
Flexible Savings Options: Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA).
Family Support: Fertility and family-building resources.
Professional Development: Tuition reimbursement, CEU access, and career advancement opportunities.
Generous Benefits: Disability coverage, life insurance, 401(k) matching, charitable giving programs, and referral bonuses.
Work-Life Balance: Paid volunteer time and an inclusive, supportive culture.
Why This Role Matters
As the first person patients meet when they visit our centers, the Front Desk Coordinator is crucial to setting the tone for their entire healthcare journey. Your efforts will directly impact the patient experience and play a key role in IVX Health's mission to deliver exceptional care.
If you're ready to bring your skills and passion for patient care to a company that values innovation, kindness, and teamwork, apply today and help us continue transforming lives through infusion care!
Qualifications
ESSENTIAL COMPETENCIES AND SKILLS
Professionalism - Ability to maintain a professional and positive attitude.
Effective Communication - Demonstrates the ability to actively listen, express oneself clearly in interactions with others, and convey information effectively.
Customer Service Oriented - Ability to anticipate, recognize, and meet the needs of both internal and external customers, including patients and referring providers' offices.
Collaboration - Ability to work independently and as part of a team.
Quick Learning Agility - Ability to learn to perform healthcare front desk tasks with proficiency, as defined by ease, speed, and accuracy of performance, including but not limited to:
Administrative and clerical procedures such as patient scheduling, phones, and supply ordering.
Medical terminology.
Reading and reviewing insurance plan information and knowledge of insurance portals.
Utilizing Electronic Health Records (EHR) systems, Practice Management platforms, and other software programs.
Multitasking - Ability to handle multiple tasks and patients simultaneously in a fast-paced healthcare environment, understanding that patients physically present take priority.
Attention to Detail - This role requires the ability to see and pay careful attention to details to be thorough and accurate in completing work tasks.
Intermediate Computer Proficiency - Knowledge and ability to use standard office software applications including but not limited to Internet, Outlook, and Microsoft Office.
Dependability - This role requires the ability to be reliable, responsible, and dependable for our patients, providers, and colleagues.
Integrity and Confidentiality - Demonstrates the ability to adhere to honest ethical healthcare and business practices, including abiding by HIPAA guidelines and respecting patients' privacy.
REQUIRED EDUCATION AND EXPERIENCE
High School Diploma or GED
1 - 2 years of experience in a front desk or administrative role, preferably in a healthcare setting (not required)
Bilingual in English and Spanish
EEO STATEMENT
IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.
Front Office Full Time
Front Desk Coordinator Job 46 miles from Orange City
Goal
Assist provider through greeting, registering and directing patients. Perform a variety of administrative functions that ensure charges are collected, posted and charged as necessary.
Greet and register patients
Schedule return appointments and maintain patient chart
Collect co-pays and deductibles
Prepare daily balance sheets
Review and edit daily bank deposits and deposit report
Preparation of daily cashiers report
Post daily charges to patient accounts
Enter daily charge data and balance daily transactions
Enter/update patient demographic data
Distribute work and school excuses to patient as needed
Track no show appointments
Schedule initial appointments
Verify insurance benefits/eligibility and document in the computer system
Verify/obtain referral numbers or authorizations for upcoming appointments
Scan scripts and reports to EMR file
Print off new scripts and providers schedules at the beginning of the day
Answer telephone
Send reports to appropriate clinical personnel or office management.
Add notes to appointment to help keep providers informed
Experience:
Required
:
Basic computer skills required.
One year experience working in a medical office setting preferred.
Preferred
:
Knowledge of AthenaNet
Medical terminology preferred.
Education: High School diploma or equivalent required.
Special Qualifications:
Required
:
Must be able to work independently
Must have a valid drivers license and satisfactory Motor Vehicle Record (MVR)
Travel required
The Hughston Clinic, The Hughston Foundation, The Hughston Surgical Center, Hughston Clinic Orthopaedics, Hughston Medical, Hughston Orthopaedics Trauma, Hughston Orthopaedics Southeast and Jack Hughston Memorial Hospital participate in E-Verify. This company is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Front Office Support
Front Desk Coordinator Job 36 miles from Orange City
We have many opportunities available on our other career site pages. Click here to link to our careers page!
At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO's. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO's exhibit humility, as in order for the business to succeed here, it takes EVERYONE!
Do YOU have what it takes to be a Diamonds Direct RHINO??
With the Diamonds Direct Front Desk Professional, we are looking for a RHINO that will provide a luxurious experience from the very first interaction with our customers. After all, our customer experience is what sets us apart from our competitors.
What is the Upside?
Investment in your career development
Empowering you to take control of YOUR own career path within Diamonds Direct
Exposure to all other departments within our organization
A family-oriented culture unlike any other
Encouraging environment that promotes teamwork and furthering education within the jewelry industry
What does it take to be a Front Desk Professional?
Always keeping the customer first and providing a top notch, luxurious experience
The ability to build long-term relationships with your customers (Once a Diamonds Direct customer, we hope for them to remain a customer for LIFE)
Well organized and a keen eye for detail
Ability to multi-task
Professional demeanor and appearance
A natural talent for customer service
Ability to maintain composure in high pressure, fast-paced environment
Responsibilities may include:
Answer and direct calls of multi-line phone system
Assist with inventory counts
Store opening and/or closing procedures
Type appraisals
Prepare outgoing mail
Requirements
Previous customer service/front desk experience
Experience in a luxury retail environment preferred
Excellent oral communication skills
Proficient computer skills
Must be able to work Saturdays
Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!
Front Desk Coordinator
Front Desk Coordinator Job 42 miles from Orange City
The Front Desk Coordinator is responsible for greeting and welcoming guests, receiving, and delivering all incoming and outgoing mail and packages, answering all calls and directing as needed, scheduling meetings, coordinating office activities and other additional duties as assigned.
Responsibilities may include but are not limited to:
• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory in stock.
• Update database.
• Perform other clerical receptionist duties such as filing, photocopying, and faxing.
• Additional duties as assigned
Knowledge, Skills, Abilities:
• Ability to work in a fast-paced environment.
• Ability to complete training and follow study protocol.
• Flexibility and ability to prioritize and multi-task throughout the day.
• Must be detail oriented, and self-motivated.
• Excellent written and verbal communication skills.
• Willingness to interact with a diverse patient population.
• Proficiency with Microsoft office Products.
Qualifications:
• Minimum High School Diploma or equivalent
• Minimum of 1 year experience in a customer service-related position, preferably in medical or health provider environment or equivalent combination of education and experience
Front Desk Coordinator, Orlando West Float, Full-Time
Front Desk Coordinator Job 29 miles from Orange City
Join a friendly and collaborative team, working alongside multiple employees to provide superior patient care in an outpatient setting. Responsibilities: * Provide a positive patient experience through patient engagement * Assure benefits have been verified, authorization was received, and review intake documents for completion before the evaluation and follow up treatments per insurance guidelines
* Scheduling patient follow up appointments per insurance guidelines and plan of care prescribed by evaluating clinician
* Collect co-payments, co-insurance, and deductible at time of service
* Ability to multi-task in a fast paced environment
* Maintaining patient records and accounts by obtaining, recording, and updating the account
* Maintain communication with the center manager and provider relations specialist
* Effectively communicate both verbally and written with referral sources and vendors
Qualifications:
* High school diploma or GED.
* One year experience working in a medical office.
* Basic understanding of insurance and authorizations.
Hours: M-F hours between 7A-6P
Location: West Orlando Region Clinics (Clermont, Winter Garden, South Ocoee, Metro West & Horizon West)
Compensation: Experience, education and tenure may be considered along with internal equity when job offers are extended.
Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:
* Competitive Pay
* Comprehensive Benefits package
* Vacation/Paid Time Off
* Retirement Plan
* Employee Discounts
* Clinical Education and Professional Development Programs
Medical Office Specialist
Front Desk Coordinator Job 36 miles from Orange City
About the Role:
We are seeking a highly organized and detail-oriented Medical Office Specialist to join our team at St. Francis Family Practice. As a Medical Office Specialist, you will be responsible for ensuring the smooth and efficient operation of our medical office. You will be the first point of contact for patients and visitors, and will play a critical role in providing exceptional customer service. Your primary goal will be to ensure that patients receive the care they need in a timely and professional manner.
Minimum Qualifications:
High school diploma or equivalent
1+ years of experience in a medical office setting
Proficiency in medical terminology and electronic medical records
Excellent communication and customer service skills
Ability to multitask and prioritize tasks in a fast-paced environment
Preferred Qualifications:
Associate's or Bachelor's degree in healthcare administration or related field
Certification as a Medical Assistant or Medical Office Specialist
Experience with medical billing and coding software
Responsibilities:
Greet patients and visitors in a professional and friendly manner
Answer phones and schedule appointments
Verify patient insurance and collect co-pays
Maintain accurate patient records and update electronic medical records
Assist with medical billing and coding
Skills:
As a Medical Office Specialist, you will use your strong organizational and communication skills to manage patient appointments, verify insurance, and maintain accurate medical records. You will also use your knowledge of medical terminology and electronic medical records to ensure that patient information is up-to-date and accurate. Additionally, your ability to multitask and prioritize tasks will be essential in managing a busy medical office. Finally, your attention to detail and commitment to providing exceptional customer service will ensure that patients receive the care they need in a timely and professional manner.
Front Desk Receptionist
Front Desk Coordinator Job In Orange City, FL
*WHO WE ARE:* The Florida Eye Clinic has grown to an impressive 11 practice clinic of ophthalmologists and optometrists with a state-of-the-art Ambulatory Surgical Center at our home practice in Altamonte Springs. We believe our mission is to maximize the visual potential of each of our patients through the highest quality of vision care. We are dedicated to providing a positive experience for our patients, so The Florida Eye Clinic is seeking a professional, positive, and team-oriented individual to join our family as a Front Desk Receptionist.
*WHAT YOUR DAY WILL LOOK LIKE:*
The Front Desk facilitates the process of patient flow by performing specific functions designed to efficiently and effectively schedule, receive, and discharge patients. In a fast-paced ophthalmology practice, seeking individual to fill a permanent, full-time front office position. Primary duties include answering phones, making/rescheduling appointments, inputting patient information, verifying insurances. Must be organized, multi-task oriented, energetic and possess a positive, professional friendly attitude.
*MINIMUM QUALIFICATIONS:*
The Front Desk Receptionist must:
* Be a high school graduate or equivalent
* Type accurately
* Have excellent customer service skills
*ESSENTIAL JOB DUTIES:*
* Maintains log for patient registration and patient appointments.
* Schedules patient appointments based on the specific medical parameters of each physician's practice.
* Accurately enters appointments into the patient management system.
* Adjusts schedule as necessary.
* Provides the patient with a written appointment card.
* Assists in obtaining and updating patient demographic and insurance information.
* Compiles the patient medical record and attaches an Encounter form for each patient visit and directs to responsible individuals.
* Reviews the Encounter forms and determines payment due.
* Collects payments and records all transactions.
* Calculates and balances all monies collected daily.
*OTHER DUTIES:*
* Greets all patients in a warm and friendly manner.
* Communicates information and direct patient concerns for appropriate resolution.
* Order office clerical supplies in accordance with the procedures set by the Purchasing dept.
* Any other duties and/or responsibilities as assigned
*EQUIPMENT:*
Operates standard office equipment including: Computer, bankcard terminal, multi-line telephone and calculator.
*REQUIRED SKILLS: *
Aptitudes: Audio and verbal ability, ability to make simple calculations, ability to organize.
Techniques and Procedures: Requires 100% interaction with people, manual dexterity to an extent of 95 - 100%, lifting and reaching limited to 90 - 95%, sitting and standing to an extent of 90 - 100%.
*PHYSICAL REQUIREMENTS:*
* Ability to deliver and gather information throughout the clinic and ambulatory surgery center.
* Ability to lift and carry 2-5 lbs. of paperwork
* Ability to stoop, walk, bend, stand
* Ability to sit for an extended period of time
* Ability to push and/or pull medical records cart, as needed, for limited distance
*SALARY:*
$15.00/per hour ++, to commensurate with experience.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Employee discount
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Retirement plan
Schedule:
* 8 hour shift
* Day shift
Experience:
* Customer service: 1 year (Required)
Work Location: In person
Patient Care Coordinator RN - Hospice - IPC - In Patient Care Hospice
Front Desk Coordinator Job 46 miles from Orange City
Patient Care Coordinator RN - Hospice
Overview Halifax Health - Hospice is seeking a Patient Care Coordinator (Registered Nurse). Summary The Hospice Patient Care Coordinator participates in all clinical management functions. Coordinates the activities of the interdisciplinary team in the various patient care settings. Responsible for clinical direction of all members of the interdisciplinary team with assistance of discipline specific team leaders. Responsible for staffing including the hiring and orientation of staff to assure adequate coverage to meet patient needs. Assures compliance with all state and federal regulations, Job Qualifications * Currently licensed as an RN in State of Florida. * Associate degree from an accredited School of Nursing required. * Bachelor's degree preferred. * Must work toward certification in Hospice/Palliative Care after 2 years hospice experience * Professionalism in interpersonal communication skills with patients, patient families, colleagues, physicians and ancillary department personnel. * Personal professional development, accountability, organization and leadership in the performance of professional nursing practice. * Minimum of three years clinical nursing experience in community health, oncology, or medical-surgical nursing * Previous hospice experience preferred. * Supervisory experience preferred.Valid driving license and good driving record are required for this position. Job Duties and Responsibilities * Interviews, hires, orients and assigns appropriate staff to assure patient needs are met. * Provides staff with on-going education and clinical direction * Supervises, evaluates and counsels members of the interdisciplinary team as appropriate. * Participates as a member of the management team and supports organizational decisions * Manages and reviews the budget for errors and cost containment for the assigned team. * Participates in Quality/Performance Improvement and Utilization Review functions. About Us Recognized as one of the 50 Top Cardiovascular Hospitals in the United States by IBM Watson Health, Halifax Health serves Volusia and Flagler counties, providing a continuum of health care services through a network of organizations including a tertiary hospital, two community hospitals, urgent care clinics, psychiatric services, a cancer treatment center with five outreach locations, the area's largest hospice, a center for inpatient rehabilitation, outpatient rehabilitation clinics, primary care walk-in clinics, a clinic specializing in women's health, a pediatric care community clinic, five pediatric medical practices, a home health care agency and an exclusive provider organization. Halifax Health offers the area's only Level II Trauma Center, Thrombectomy-Capable Stroke Center (TSC), Center for Transplant Services, Pediatric Intensive Care Unit, Child and Adolescent Behavioral Services, complete Neurosurgical Services, OB Emergency Department and Level III Neonatal Intensive Care Unit that cares for babies born earlier than 28 weeks. For more information, visit halifaxhealth.org.
Front Office Full Time
Front Desk Coordinator Job 46 miles from Orange City
Goal Assist provider through greeting, registering and directing patients. Perform a variety of administrative functions that ensure charges are collected, posted and charged as necessary. * Greet and register patients
* Schedule return appointments and maintain patient chart
* Collect co-pays and deductibles
* Prepare daily balance sheets
* Review and edit daily bank deposits and deposit report
* Preparation of daily cashiers report
* Post daily charges to patient accounts
* Enter daily charge data and balance daily transactions
* Enter/update patient demographic data
* Distribute work and school excuses to patient as needed
* Track no show appointments
* Schedule initial appointments
* Verify insurance benefits/eligibility and document in the computer system
* Verify/obtain referral numbers or authorizations for upcoming appointments
* Scan scripts and reports to EMR file
* Print off new scripts and providers schedules at the beginning of the day
* Answer telephone
* Send reports to appropriate clinical personnel or office management.
* Add notes to appointment to help keep providers informed
Experience:
Required:
* Basic computer skills required.
* One year experience working in a medical office setting preferred.
Preferred:
Knowledge of AthenaNet
Medical terminology preferred.
Education: High School diploma or equivalent required.
Special Qualifications:
Required:
* Must be able to work independently
* Must have a valid drivers license and satisfactory Motor Vehicle Record (MVR)
* Travel required
The Hughston Clinic, The Hughston Foundation, The Hughston Surgical Center, Hughston Clinic Orthopaedics, Hughston Medical, Hughston Orthopaedics Trauma, Hughston Orthopaedics Southeast and Jack Hughston Memorial Hospital participate in E-Verify. This company is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Medical Office Specialist
Front Desk Coordinator Job 36 miles from Orange City
About
the
Role:
Front Desk Coordinator, Clermont, Part-Time
Front Desk Coordinator Job 39 miles from Orange City
Join a friendly and collaborative team, working alongside multiple employees to provide superior patient care in an outpatient setting. They will have the opportunity to collaborate with other specialty teams including neurological, geriatrics, orthopedics, pediatrics, sports therapy, women's health, vestibular/balance, oncology, and low vision.
Responsibilities:
* Provide a positive patient experience through patient engagement
* Assure benefits have been verified, authorization was received, and review intake documents for completion before the evaluation and follow up treatments per insurance guidelines
* Scheduling patient follow up appointments per insurance guidelines and plan of care prescribed by evaluating clinician
* Collect co-payments, co-insurance, and deductible at time of service
* Ability to multi-task in a fast paced environment
* Maintaining patient records and accounts by obtaining, recording, and updating the account
* Maintain communication with the center manager and provider relations specialist
* Effectively communicate both verbally and written with referral sources and vendors
Qualifications:
* High school diploma or GED.
* One year experience working in a medical office.
* Basic understanding of insurance and authorizations.
Hours: M-F 16hrs/week
Location: 2616 S Hwy 27, Clermont, FL 34711
Compensation: Experience, education and tenure may be considered along with internal equity when job offers are extended.
Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:
* Competitive Pay
* Comprehensive Benefits package
* Vacation/Paid Time Off
* Retirement Plan
* Employee Discounts
* Clinical Education and Professional Development Programs
Front Desk Coordinator, Clermont, Part-Time
Front Desk Coordinator Job 39 miles from Orange City
Join a friendly and collaborative team, working alongside multiple employees to provide superior patient care in an outpatient setting. They will have the opportunity to collaborate with other specialty teams including neurological, geriatrics, orthopedics, pediatrics, sports therapy, women's health, vestibular/balance, oncology, and low vision.
Responsibilities:
Provide a positive patient experience through patient engagement
Assure benefits have been verified, authorization was received, and review intake documents for completion before the evaluation and follow up treatments per insurance guidelines
Scheduling patient follow up appointments per insurance guidelines and plan of care prescribed by evaluating clinician
Collect co-payments, co-insurance, and deductible at time of service
Ability to multi-task in a fast paced environment
Maintaining patient records and accounts by obtaining, recording, and updating the account
Maintain communication with the center manager and provider relations specialist
Effectively communicate both verbally and written with referral sources and vendors
Qualifications:
High school diploma or GED.
One year experience working in a medical office.
Basic understanding of insurance and authorizations.
Hours: M-F 16hrs/week
Location: 2616 S Hwy 27, Clermont, FL 34711
Compensation: Experience, education and tenure may be considered along with internal equity when job offers are extended.
Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:
Competitive Pay
Comprehensive Benefits package
Vacation/Paid Time Off
Retirement Plan
Employee Discounts
Clinical Education and Professional Development Programs