Front desk coordinator jobs in Oregon

Benefits: PTO and other great benefits Continuous clinical and business training Competitive salary Paid time off 401(k) Bonus based on performance Training & development Join Our Team as a Front Desk Receptionist in a new state-of-the-art practice! Are you passionate about delivering exceptional patient care and dedicated to promoting health and wellness? Our brand-new chiropractic office is looking for a friendly, professional, and organized Front Desk Receptionist to be the welcoming face of our practice. We believe that a positive first impression sets the tone for excellent patient experiences, and we are seeking someone who shares our commitment to nurturing a warm and supportive environment. The ideal candidate will have experience in a medical or chiropractic office and possess outstanding communication skills. You will be responsible for managing appointments, assisting patients with inquiries, and ensuring seamless office operationsall while embodying our mission of holistic health care. Be part of a team thats committed to revolutionizing wellness and transforming lives Apply today! Why work at HealthSource of Lake Oswego? Competitive pay Starting at $21 per hour PTO & Paid Holidays World class training and continuing education Monday through Friday schedule Qualifications Required: High School Diploma or equivalent required, 2-year degree preferred Excellent customer service and interpersonal skills, with a friendly and professional demeanor. Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively. Proficiency in computer skills, including knowledge of Microsoft Office applications and appointment scheduling software. Ability to maintain confidentiality of patient information and adhere to HIPAA regulations. Willingness to learn and adapt to new technologies and office procedures. Previous experience in a medical or chiropractic office setting preferred, but not required. View full detailed job description here. You are applying to work with a franchisee of HealthSource Chiropractic. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs.

* -------------------------------------------------------------- The Intensive Care Coordinator (ICC) is responsible for developing and implementing member-centric, individualized care plans and providing telephonic and community-based care coordination for members with high health care needs, including members with complex behavioral concerns, severe and persistent mental illness, substance use disorders, and/or receiving facility based, in-home or community-based psychiatric services. The ICC utilizes clinical expertise in behavioral health conditions and knowledge regarding the adult and children's system of care to provide coordination that is member driven, strengths based, and culturally and linguistically appropriate. The ICC acts as the primary care coordination liaison for providers working with members involved in, on waitlists for, or who may qualify for, Wraparound or Choice Model Services. NOTE: This hybrid role averages 2-3 partial days per week in the community, with the remainder of work done remotely from home. Estimated Hiring Range: $81,000.00 - $99,000.00 Bonus Target: Bonus - SIP Target, 5% Annual Current CareOregon Employees: Please use the internal Workday site to submit an application for this job. * -------------------------------------------------------------- Essential Responsibilities Assessment and Care Planning * Assess for and identify care coordination needs. * Identify risk factors and service needs that may impact member outcomes and address appropriately. * Utilize a trauma-informed approach to provide member-centric care and support. * Assist in helping members move through the continuum of care based on clinical/medical need. * Coordinate with providers to ensure consideration is given to unique needs in integrated planning and that care plans are timely and effective. * Identify suspected abuse and neglect issues and appropriately report to mandated authorities. * Implement care coordination plan in collaboration with member, providers, case workers and other relevant parties. * Work closely and collaborate with behavioral health treatment providers, crisis services, Developmental Disability, APD, DHS, etc. Intensive Care Coordination * Provide telephonic and community-based care coordination to eligible members and families. * Provide support and coordination for members receiving treatment in the higher levels of behavioral health care such as psychiatric residential treatment, intensive community based or psychiatric day treatment. * Ensure treatment recommendations are understood by the member and provider and assist members through transitions to the next level of care or treatment provider. * Facilitate communication between members, their support systems other community-based partners and clinical care providers and ensure care plans are shared, as appropriate. * Forward relevant information of members requiring special consideration of benefits to Medical Management Review RNs or to affiliated CareOregon programs. * Serve as a resource to the organization on mental health and substance use topics and issues. * Accept assignment of and maintain a caseload of members. * Effectively coordinate an interdisciplinary team for integrated care plan support of complex members. * May participate in monthly state hospital IDT meetings as well as discharge planning meetings. * Participate in CCO/APD IDT meetings to coordinate care services for OHP members in long term care services. * Collaborate with community providers, state and county case workers, community partners, vendors, agencies, Choice contractors, wraparound teams, and other relevant parties * Provide direction as appropriate to non-clinical Care Coordination staff involved with the member Transition Assistance * Assist in transition/discharge planning for members discharging from acute care settings or those who are transitioning from long term care, the Oregon State Hospital or other residential facilities to ensure a smooth transition back to community-based supports. * Ensure discharge/transition plans are evaluated holistically from physical and behavioral health perspectives. * Ensure members on the state hospital Ready to Transition (RTT) list are prioritized for referral into appropriate transition setting through collaboration with and community partners including the CHOICE ENCC. * May compile and distribute referral packets to residential and foster care facilities as needed. * Coordinate care for members residing outside of service area as required in contract. Compliance * Maintain unit compliance with Coordinated Care Organization requirements. * Maintain tracking data for program evaluation and reporting purposes. * Maintain timely and accurate documentation about each member per program policies and procedures. * Maintain working knowledge of COA and OHP benefits, including Addictions and Mental health benefits. * Report member complaints to Appeals and Grievance team for investigation and follow-up, per protocol. * Participate in quality and organizational process improvement activities and teams when requested. * Assist Quality Assurance (QA) staff in identifying behavioral health providers with practice patterns which are not in conformity to best practice standards. * Maintain unit compliance with the Model of Care requirements if applicable. Organizational Responsibilities * Perform work in alignment with the organization's mission, vision and values. * Support the organization's commitment to equity, diversity and inclusion by fostering a culture of open mindedness, cultural awareness, compassion and respect for all individuals. * Strive to meet annual business goals in support of the organization's strategic goals. * Adhere to the organization's policies, procedures and other relevant compliance needs. * Perform other duties as needed. Experience and/or Education Required * Master's degree in social work, counseling or other behavioral health field * Minimum 2 years' experience in mental health and/or drug and alcohol treatment for the population being served * Valid driver's license, acceptable driving record, and automobile liability coverage or access to an insured vehicle Preferred * Experience with a similar population in health plan case management/care coordination or behavioral health integration in a person-centered primary care home, experience administering the Oregon Health Plan (OHP) (Medicaid) and the Centers for Medicare and Medicaid Services (CMS) (Medicare) benefits * Related experience in the use of Motivational Interviewing (MI) * Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or equivalent * Certification as CCM (Certified Case Manager) and/or Certified Alcohol Drug Counselor II or III (CADC II or III) Knowledge, Skills and Abilities Required Knowledge * Knowledge of current version of the Diagnostic and Statistical Manual of Mental Disorders (DSM) criteria for mental health and substance dependence/abuse diagnoses, ASAM (American Society of Addiction Medicine) criteria for alcohol and/or drug dependence treatment and Mental health * Knowledge of best practices and treatment modalities * Knowledge of co-morbidities that indicate potential for psychiatric de-compensation and/or relapse * Knowledge of side effects of psychotropic medications that may impact health status and adherence with treatment recommendations and behavioral health integration in primary care settings * Knowledge of the Oregon Health Plan benefit package, eligibility categories, and Oregon Medical Assistance Program (MAP) rules and regulations * Knowledge of Medicare parts A and B benefit packages and the Centers for Medicare and Medicaid Services (CMS) rules and regulations and community resources * Knowledge of community resources Skills and Abilities * Ability to exercise sound clinical judgment, independent analysis, critical thinking skills, and knowledge of behavioral health conditions to link members with appropriate providers * Ability to meet department standards for competency in the use of motivational interviewing within 12 months of hire, collaborate with members, providers, and community partners to develop plans to address complex care needs and monitor and evaluate a plan of care for optimal outcomes * Ability to work in an environment with diverse individuals and groups * Ability to establish collaborative relationships and effectively lead a multidisciplinary team * Ability to manage multiple tasks and to remain flexible in a dynamic work environment and work autonomously and effectively set priorities * Ability to participate in work-related continuing education when offered or directed * Ability to provide excellent customer service and verbal and written communication * Basic word processing skills * Ability to learn, focus, understand, and evaluate information and determine appropriate actions * Ability to accept direction and feedback, as well as tolerate and manage stress * Ability to see, read, hear, speak clearly, and perform repetitive finger and wrist movement for at least 6 hours/day * Ability to operate a motor vehicle Working Conditions Work Environment(s): ☒ Indoor/Office ☒ Community ☐ Facilities/Security ☒ Outdoor Exposure Member/Patient Facing: ☐ No ☒ Telephonic ☒ In Person Hazards: May include, but not limited to, physical, ergonomic, and biological hazards. Equipment: General office equipment and/or mobile technology Travel: Requires travel outside of the workplace at least weekly; the employee's personal vehicle may be used. Driving infractions will be monitored in accordance with organizational policy. If you receive an offer of employment for this position, it is contingent on the satisfactory completion of a pre-employment background check, immunization review, and drug screen (including THC/Marijuana). CareOregon is a federal contractor and must comply with all federal laws. If you receive an offer of employment for this position, it is contingent on the satisfactory completion of a pre-employment background check, immunization review, and drug screen (including THC/Marijuana). CareOregon is a federal contractor and must comply with all federal laws. We offer a strong Total Rewards Program. This includes competitive pay, bonus opportunity, and a comprehensive benefits package. Eligibility for bonuses and benefits is dependent on factors such as the position type and the number of scheduled weekly hours. Benefits-eligible employees qualify for benefits beginning on the first of the month on or after their start date. CareOregon offers medical, dental, vision, life, AD&D, and disability insurance, as well as health savings account, flexible spending account(s), lifestyle spending account, employee assistance program, wellness program, discounts, and multiple supplemental benefits (e.g., voluntary life, critical illness, accident, hospital indemnity, identity theft protection, pre-tax parking, pet insurance, 529 College Savings, etc.). We also offer a strong retirement plan with employer contributions. Benefits-eligible employees accrue PTO and Paid State Sick Time based on hours worked/scheduled hours and the primary work state. Employees may also receive paid holidays, volunteer time, jury duty, bereavement leave, and more, depending on eligibility. Non-benefits eligible employees can enjoy 401(k) contributions, Paid State Sick Time, wellness and employee assistance program benefits, and other perks. Please contact your recruiter for more information. We are an equal opportunity employer CareOregon is an equal opportunity employer. The organization selects the best individual for the job based upon job related qualifications, regardless of race, color, religion, sexual orientation, national origin, gender, gender identity, gender expression, genetic information, age, veteran status, ancestry, marital status or disability. The organization will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the operation of our organization.

The Patient Care Coordinator manages communication between patients, family members, attorneys, and care providers in all aspects of patient care. The Patient Care Coordinator I answers incoming calls, emails, and chats to ensure each patient receives the best service possible. This position is a dedicated partner to clinical staff and is responsible for ensuring quality patient care. What you will do: Handle calls from patients, attorneys, nurse case managers, adjusters, and other stakeholders. Provide accurate information and assistance, ensuring a high level of customer satisfaction. Assess caller concerns, determine the best course of action, and resolve or escalate issues promptly. Utilize problem-solving skills to address and mitigate escalated Tier 1 calls effectively. Schedule patient appointments, ensuring optimal use of clinic resources. Answer pre-visit questions and provide necessary information to patients. Partner with clinical staff to ensure best practices in handling medication and authorization calls. Facilitate communication between clinical and administrative teams. Ensure compliance with professional standards and regulatory requirements for insurance. Verify PPO/Medicare insurance patients and create charts as needed. Route calls to appropriate departments when necessary. Enter data and information accurately into the desired database location. Complete tasks assigned by Tier 3 within the specified deadlines. Use Zendesk to track and manage tasks provided by Tier 3. Answer incoming chats from patients and stakeholders, providing timely and accurate responses. Become familiar with California work rules and regulations. Maintain basic knowledge of commercial HMO/PPO insurance and personal injury cases. Act as a liaison between the UR Department, adjusters, attorneys, and the authorization department to secure treatment authorizations. Navigate Electronic Medical Records (EMR) systems to follow up on requests and resolve issues. Document calls and interactions accurately. Adhere to HIPAA and confidentiality laws regarding the protection of health information. Partner with Medical Assistants (MAs) and Scribes to promptly handle medication issues. Assumes other responsibilities as appropriate to the position and organizational needs. Qualifications: High school diploma or GED Customer service: 1 year (Preferred) Medical office: 2 years (Preferred) Bilingual in Spanish preferred (Preferred) Compensation Range: $21.00 to $22.00 Hourly All compensation ranges are posted based on internal equity, job requirements, experience, and geographical locations. Boomerang Healthcare's Transfer Policy - Handbook 2-17. Job Postings Boomerang Healthcare is dedicated to assisting employees in managing their careers and reaching their professional goals through promotion and transfer opportunities. This policy outlines the on-line job posting program which is in place for all employees. To be eligible to apply for an open position, employees must meet the following requirements: Be a current, regular, full-time, or part-time employee. Have been in your current position for at least six (6) months. Maintain a performance rating of satisfactory or above. Not be on conduct/performance-related probation or warning; meet the job qualifications listed on the job posting. Provide their current manager with notice prior to applying for the position. If employees find a position of interest on the job posting website and they meet the eligibility requirements, an on-line job posting application must be completed to be considered for the position. Not all positions are guaranteed to be posted. Boomerang Healthcare reserves the right to seek applicants solely from outside sources or to post positions internally and externally simultaneously. For more specific information about the program, please contact the Human Resources Department.

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Thurston, OR Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? * A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. * Our Patient Care Coordinators have excellent customer service skills. * Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: * Greets everyone who enters the clinic in a friendly and welcoming manner. * Schedules new referrals received by fax or by telephone from patients, physician offices. * Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and organized front office workspace. * Other duties as assigned. Fulltime positions include: * Annual paid Charity Day to give back to a cause meaningful to you * Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance * 3-week Paid Time Off plus paid holidays * 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: * Core responsibilities * Collect all money due at the time of service * Convert referrals into evaluations * Schedule patient visits * Customer Service * Create an inviting clinic atmosphere. * Make all welcome calls * Monitor and influence arrival rate through creation of a great customer experience * Practice Management * Manage schedule efficiently * Manage document routing * Manage personal overtime * Manage non-clinical documentation * Manage deposits * Manage caseload, D/C candidate, progress note, and insurance reporting * Monitor clinic inventory * Training * o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. * Complete quarterly compliance training. Qualifications: * High School Diploma or equivalent * Communication skills - must be able to relate well to Business Office and Field leadership * Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision * As a member of a team, must possess efficient time management and presentation skills Physical Requirements: * This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. * This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. * This position is subject to sedentary work. * Constantly sits, with ability to interchange with standing as needed. * Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. * Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. * Constantly uses repetitive motions to type. * Must be able to constantly view computer screen (near acuity) and read items on screen. * Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. * Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. * Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

RAYUS now offers DailyPay! Work today, get paid today! is $18.28-$24.78 based on direct and relevant experience. RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be rresponsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned

Peregrine Team is hiring for a Front Desk Admin (Legal) in Portland, OR. This position is a full-time, contract to hire role with full benefits and competitive pay. About the Role The Front Desk Admin (Legal) provides administrative and clerical support to attorneys, paralegals, and case managers to ensure the smooth and efficient operation of the legal office. This role involves managing office tasks, organizing files, scheduling, and assisting with basic legal documentation and client communications. Key Responsibilities Greet clients, answer phone calls, and respond to general inquiries in a professional manner. Maintain and organize physical and electronic case files. Draft, format, and proofread correspondence, memos, and simple legal documents under supervision. Schedule appointments, meetings, depositions, and court appearances. Manage incoming and outgoing mail, including scanning and distributing documents. Track and monitor deadlines, filing requirements, and case progress. Provide general administrative support, including data entry, copying, and office supply management. Assist attorneys and paralegals with case preparation as needed. Perform other duties as assigned. Qualifications High school diploma or equivalent required; associate's degree or coursework in legal studies preferred. Prior experience in an office or legal setting strongly preferred. Strong organizational skills with attention to detail. Proficiency in Microsoft Office Suite and comfort with case management or document management software. Excellent verbal and written communication skills. Ability to handle sensitive and confidential information with discretion. FLSA Status: Non-Exempt/Hourly Travel Required: Up to 25% Work Schedule: Mon-Fri, 8AM - 5PM Email your resume to [email protected] ASAP or apply here for consideration.

Receptionist/Front Desk-Lake Health Clinics, PRN (As Needed), no guarantee of hours, 8-hour day shift, typically 8am-5pm, must be able to work a flexible shift. Non-Exempt, Non-Union, Hourly, non-benefitted Responsible to provide a variety of clerical services to support day-to-day operations of the department. Responsibilities include, but not limited to, admitting patients, act as cashier, accepting payments for procedures and supplies. Pulling and filing charts, as well as completing proper paperwork for those charts. Answering phones, faxing & copying paperwork, scheduling appointments, maintaining accurate accounting of clinic. Education: High school diploma or equivalent. Licensure/Certification/Registration: Current CPR certification required. Experience: Prior clerical experience in a medical setting preferred. Experience with Microsoft Suite computer software (Excel, Word, Outlook), preferred. Job Knowledge and Skills: Capable of performing duties as assigned. Must be able to quickly learn skill sets necessary to perform clinical duties. Ability to communicate well with the public. Able to work effectively with team members and use tact and discretion in dealing with varying job situations. Able to maintain strict confidentiality. Able to deliver patient care under physician supervision and follow verbal and written instructions. Ability to communicate clearly both verbally and in writing. Proficiency in operating business office computer programs. Adheres to established hospital policies and procedures. Summary Employment Requirements: To apply, please fill out an application, attach a cover letter, and resume. Include gaps in employment and reasons for separation. Must be a U.S. Citizen or National. Subject to satisfactory adjudication of background investigation and/or fingerprint check. Successful completion of 500-hour probationary period. Criminal background check and pre-employment drug screen required upon conditional job offer. Disclaimer: If claiming veteran's preference, you must submit a DD214, Certificate of Release from Active Duty, which shows dates of service and discharge under honorable conditions. If currently on active-duty you must submit a certification of expected discharge or release from active-duty service under honorable conditions not later than 120 days after the date the certification is submitted. Veteran's preference must be verified prior to appointment. Without this documentation, you will not receive veteran's preference and your application will be evaluated based on the material(s) submitted. If claiming 10-point veteran's preference you must provide the DD214 or certification requirements (see above bullet), plus the proof of entitlement of this. Failure to submit these documents could result in the determination that there is insufficient documentation to support your claim for 10-point preference. Lake Health District is an equal opportunity employer and, as such, considers individuals for employment according to their abilities and performance. Employment decisions are made without regard to race, age, religion, color, sex, national origin, physical or mental disability, marital or veteran status, sexual orientation, genetic information or any other classification protected by law. All employment requirements mandated by local, state, and federal regulations will be observed.

The Medical Office Specialist provides patient care in accordance with established methods and techniques and conforms to recognized standards. Principal Responsibilities: 1. Will participate and maintain a culture within The Corvallis Clinic that is consistent with the content outlined in the Service and Behavioral Standards document. To this end, employee will be expected to read, have familiarity, and embrace the principles contained within. 2. Greets patients for providers, answers the telephone, routing of calls/tasks, books appointments, verifies patient insurance coverage, acts as cashier for payments and prepares for appointments. 3. Greets and check patients in, verifies current demographics and insurance coverage. Notifies back-office staff of patient's arrival in a timely manner. 4. Working knowledge of the referral process. 5. Uses the correct search criteria to eliminate the creation of duplicate documentation and enters in the electronic medical record. 6. Contacts the assistant or provider promptly when an acutely ill patient either telephones or approaches the reception desk with or without an appointment. 7. Directs patient flow and prepare patients for exams. 8. Proactively monitors and manages provider schedules for accuracy. 9. Actively participates in the cleaning of shared work areas. 10. Participates in the orientation and training of new employees. 11. May work at multiple sites as determined by department necessity. Education/Licensure/Experience: 1. High school diploma or equivalent required. 2. Six (6) months of customer service in a professional office setting OR one (1) year or more in a service-related industry required. 3. Certification from a Medical Office Specialist program is preferred. Knowledge and Skills: 1. Ability to work well with providers, clinical staff, and patients. 2. Ability to work on multiple tasks simultaneously in a busy, fast-paced environment while maintaining quality of work. 3. Excellent proven customer service skills. 4. Intermediate computer and telephone skills. Perks and Benefits: Work-life balance is a top priority at The Corvallis Clinic 7 holidays + 2 floating holidays = 9 Paid Holidays! Early release on Christmas Eve and New Year's Eve Generous Personal Leave Accrual Benefits: Medical w/ HSA or HRA, Dental, Flexible Spending Acct (FSA) Employer contribution to HSA and HRA (when enrolled in Medical Plan) Employer paid Long Term Disability (LTD), Basic Life/AD&D, Employee Assistance Program (EAP) Voluntary Benefits (Vision, Life Insurance and AD&D, Pet Insurance, Aflac, Legal Shield) Retirement - 401k eligible and auto enrolled after 90 days, 100% vested from day 1, with discretionary clinic match after 1 year (w/hours requirement) Pay on Demand (up to 2x per month) Casual Fridays (with clinic approved attire) Year-round employee engagement events and festivities Team centered culture, delivering exceptional medical care with compassion and a commitment to service.

Who We Are: Neighborhood Health Center is a non-profit organization local to Portland, OR serving underserved patients in the areas of primary care, internal medicine, dental services and more. Our patient-centered approach to care honors the unique needs and circumstances of each individual patient. NHC sees people, not problems, and recognizes that the time spent as a patient in a doctors office is only one factor in a persons overall health. Our leading edge, integrated clinical teams work in partnership with patients, their families, and the communities we serve to provide whole-person care, prevention, and ongoing support. NHC is an Equal Opportunity Employer. We celebrate differences in the workplace and do not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (sex), national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information or any other characteristic protected by law. Why work with us? * We are a non-profit organization, passionate about providing the underserved population with medical and dental services across the greater Portland area, committed to making a difference daily. * We offer our employees a competitive compensation and benefits package which includes 20 days of PTO (based on full time employment), 9 paid holidays, health/dental/vision insurance, quarterly wellness reimbursements, generous 401k retirement plan with employer match, employer paid disability insurance, EAP and life insurance. * Our employees voted NHC a Top Workplace in 2020, 2021, 2022, 2023, and 2024! Job Title: Medical Receptionist Department: Medical Reports To: Clinic Manager Work Type: On-Site Classification: Non-Exempt Language Differential: Eligible SUMMARY The Medical Receptionist will provide exceptional and compassionate customer service to patients and visitors in a patient-centered medical home (PCMH), and demonstrate the value of NHCs mission. The Medical Receptionist will perform front office responsibilities related to delivering quality patient care in a clinical setting and the ability to support patients in need of assistance (filling out paperwork, etc.). Essential Job Duties * Welcomes patients and visitors in-person or virtually, and answers inquiries with a friendly demeanor and professionalism * Gathers visit reason, accurately schedules and confirms in-person and virtual appointments, enters patients' information by obtaining, recording, and updating demographic and financial information into EHR (EPIC) * Processes co-payments and completes daily deposit reconciliation and assists with bank runs. * Scrubs patient charts daily * Confirms patients' insurance eligibility and coverage information * Scans and indexes documentation into medical records according to NHCs policies and procedures * Receives, documents, and routes messages to appropriate clinical staff * Assists in new employee training on specific tasks, as needed * Works collaboratively in a team environment with a spirit of cooperation * Performs other duties as assigned

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Job Summary: The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Compensation: $20.00 $21.00/hour, plus quarterly bonus/incentive potential Location: 18765 SW Boones Ferry Rd Suites 100, 125, 150, 300, 375, Tualatin, OR 97062 Duties/Responsibilities: Operational Excellence: Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. Collect all in-person and telehealth co-payments and account balances at the time of service. Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. Coordinate with clinicians pertaining to any additional patient questions. Support clinician schedules by auditing for appointment accuracy. Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: Ability to multitask and prioritize duties to support delivery of high-quality patient experience. Ability to work independently and as a team member. Strong communication skills, both written and verbal. Proficient in using Computer Software Applications (Microsoft Office & EMRs) Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: High School or equivalent required, associates/bachelor's degree, preferred. 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.

Asbury Building - Front Desk - 1 full-time opening Summary: The Medical Office Specialist provides patient care in accordance with established methods and techniques and conforms to recognized standards. Principal Responsibilities: 1. Will participate and maintain a culture within The Corvallis Clinic that is consistent with the content outlined in the Service and Behavioral Standards document. To this end, employee will be expected to read, have familiarity, and embrace the principles contained within. 2. Greets patients for providers, answers the telephone, routing of calls/tasks, books appointments, verifies patient insurance coverage, acts as cashier for payments and prepares for appointments. 3. Greets and check patients in, verifies current demographics and insurance coverage. Notifies back-office staff of patient's arrival in a timely manner. 4. Working knowledge of the referral process. 5. Uses the correct search criteria to eliminate the creation of duplicate documentation and enters in the electronic medical record. 6. Contacts the assistant or provider promptly when an acutely ill patient either telephones or approaches the reception desk with or without an appointment. 7. Directs patient flow and prepare patients for exams. 8. Proactively monitors and manages provider schedules for accuracy. 9. Actively participates in the cleaning of shared work areas. 10. Participates in the orientation and training of new employees. 11. May work at multiple sites as determined by department necessity. Education/Licensure/Experience: 1. High school diploma or equivalent required. 2. Six (6) months of customer service in a professional office setting OR one (1) year or more in a service-related industry required. 3. Certification from a Medical Office Specialist program is preferred. Knowledge and Skills: 1. Ability to work well with providers, clinical staff, and patients. 2. Ability to work on multiple tasks simultaneously in a busy, fast-paced environment while maintaining quality of work. 3. Excellent proven customer service skills. 4. Intermediate computer and telephone skills. Perks and Benefits: Work-life balance is a top priority at The Corvallis Clinic 7 holidays + 2 floating holidays = 9 Paid Holidays! Early release on Christmas Eve and New Year's Eve Generous Personal Leave Accrual Benefits: Medical w/ HSA or HRA, Dental, Flexible Spending Acct (FSA) Employer contribution to HSA and HRA (when enrolled in Medical Plan) Employer paid Long Term Disability (LTD), Basic Life/AD&D, Employee Assistance Program (EAP) Voluntary Benefits (Vision, Life Insurance and AD&D, Pet Insurance, Aflac, Legal Shield) Retirement - 401k eligible and auto enrolled after 90 days, 100% vested from day 1, with discretionary clinic match after 1 year (w/hours requirement) Pay on Demand (up to 2x per month) Casual Fridays (with clinic approved attire) Year-round employee engagement events and festivities Team centered culture, delivering exceptional medical care with compassion and a commitment to service.

We are an established and thriving outpatient Orthopedic clinic owned by physical and occupational therapists. We specialize in treating patients with orthopedic issues related to extremities (arms and legs) and the spine. Our clinics cater to individuals of all ages and ability levels, providing personalized care to meet each patient's specific needs. We have Clinics throughout the Portland Metro and Salem areas. At each of our clinics, our energetic staff contribute to a friendly and fun work environment. We pride ourselves on maintaining a atmosphere where our team of highly knowledgeable and motivated professionals, including Physical Therapists, Occupational Therapists, Occupational and Physical Therapist Assistants, Aides and Support Staff, collaborate to provide exceptional care. With decades of collective experience, we are dedicated to helping our patients recover from surgery, rehabilitate injuries, and achieve optimal physical health and wellness through preventive care. We'd love to have you join us! Job Description SportsCare and Armworks Physical and Hand Therapy is a busy outpatient clinic with an opportunity for growth and leadership. We are looking for a warm and inviting smile to welcome our patients and a sharp mind to process patient paperwork and keep the clinic front desk running smoothly. The ideal candidate has a heart for helping patients and providers, is ready and willing to work independently to accomplish the task at hand and has experience working the front desk of a medical clinic. Job Responsibilities include, but are not limited to: Verify patient insurance benefits Obtain prior authorizations Check in and schedule patients Answer phones Contribute to the clinic's growth and development Qualifications Excellent customer service skills Strong computer skills including electronic medical record (EMR), insurance portals and scanning. Experience with private insurance, specifically the verification process, and pre-authorization process Strong understanding of workers compensation insurance requirements and authorization process Organized Flexible Team player Additional Information Full-time with benefits - 40 hours a week: Monday through Friday Hourly rate : $17 - $25/hr, based on experience Excellent benefits package including 401k matching Health Dental Generous Paid Time Off Seven Paid Holidays Long Term Disability Optional Short Term, Life and Supplemental Insurance · Employee Assistance Program (EAP) · Employee discount plans

At Arrow Dental, LLC, we're passionate about helping you on your journey to be better. We are currently seeking a full-time Patient Care Coordinator in our Dental Clinic located in Salem, Oregon. This position is responsible for administering the day-to-day activities of the business office, including maintenance of the records of patients, scheduling of patients, accounts receivable, maintaining appearance and order of dental office, presentation of financial treatment plan options, and recall/recare system. Clinic hours Monday-Thursday 7:30am-5:30pm Arrow Dental primarily serves Medicaid patients. This is to help the community with the large population of Medicaid members that either became Medicaid eligible due to the Affordable Care Act (ACA), or the expansion population that was previously enrolled on the Standard plan and rolled into the Plus plan effective January 1, 2014. Benefits: Competitive pay, retention bonuses Medical, Dental, Life Insurance, and Employee Assistant Program PTO and paid company holidays 401k and FSA Annual clothing allowance Pay Range: $21.80 to $26.92 per hour (depending on experience) Actual pay is based on qualifications. Applicants who do not exceed the minimum qualifications will only be eligible for the low end of the pay range. Primary Functions: Complete day-to-day operations of dental office Open and close dental office according to office protocol Review the office for neat, professional appearance and make necessary changes Greet and welcome patients and visitors to the practice Help explain office policy to patients Collect payment from patients at time of treatment Make follow-up appointment as needed See that records are stored securely and handled in compliance with HIPAA privacy and security regulations Assist in the treatment room as needed Verify and update insurance information on all patients Submit treatment plans for predetermination of benefits when appropriate Coordinate patient referrals when necessary Prepare claims forms for patients with dental insurance Monitor inventory and order office supplies as needed Performs other duties as assigned Required Skills: High school diploma or equivalent 1- 2 years dental office experience preferred Knowledge of dental terminology, procedures and dental insurance Typing ability of 40 wpm net Computer proficiency with Microsoft Office applications, dental software experience helpful Ability to speak Spanish is highly desirable Strong organizational and detail orientation skills Strong verbal, written, and interpersonal communication skills Ability to work well under pressure work with frequent interruptions and shifting priorities Participate effectively as a team player Ability to come into work on time and on a daily basis Maintain confidentiality and project a professional business image. Arrow Dental seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual orientation, national origin, marital status, disability, veteran status or any other status protected by law. Arrow Dental values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Let's be better together.

Prism Health is the only nonprofit LGBTQIA+ health center providing comprehensive primary care, behavioral healthcare, and pharmacy services in the Pacific Northwest (Oregon, Washington, and Idaho). Since opening its doors in 2017, Prism Health has become a model for culturally specific care and now serves over 1,500 patients with a wide range of services, from day-to-day primary care and pharmacy needs to targeted services like gender-affirming care and specialized population health screenings. Prism Health, Our House, Tod's Corner and Esthers Pantry are all apart of CAP. To learn more about us please visit CAP, Prism Health and Our House. Prism Health a program apart of Cascade AIDS Project is excited to announce that we are hiring skilled and team-oriented Patient Access Services Specialist. The Patient Access Services Specialist at Prism Health is often the first face that patients see when they arrive. As such, the Patient Access Services Specialist is charged with being a "face" of Prism Health and representing the health center in a positive and affirming manner, providing high quality customer service both in person and over the phone. Under the direction of the Front Office Supervisor the Patient Access Services Specialist performs a variety of tasks at Prism Health. This is a Full-Time role working at our Belmont location in SE Portland. Must be flexible to work at out Prism Morris location in N Portland as necessary. The schedule for this role is Monday- Friday 8:30am-5:00pm OR 7:30am - 4:00pm Starting pay is $22.39 an hour which is equivalent to just over $45,571 a year. The Patient Access Services Specialist Pay increases with tenure and the top of the pay scale is $25.48 an hour. This is a union represented position, so the compensation, benefits and conditions of work are collectively bargained. Who You Are * Six months of work experience in a medical office setting, including high volume direct patient contact OR * One year of work experience in a high volume direct public contact position. * Experience with EPIC or a similar EHR * Basic computer keyboarding skills including typing of 30 - 45 WPM * Customer service skills, both over the phone and face to face * Detail oriented, highly accurate, and able to multi-task * Problem solving skills to difficult customer service situations * Patient advocacy skills What You'll Do * Providing excellent patient service via phone and in person. * Scheduling appointments for patients registering patients and verifying insurance information. * Taking patient messages, and routing them appropriately, as well as being the first point-of-contact for patients and guests when they arrive at Prism Health. * Work collaboratively with all staff in support of high-quality patient services, exhibiting flexibility and a warm, compassionate attitude. * be mindful of verbiage, names, and pronouns used when communicating with patients and guests. At Cascade AIDS Project, we believe in unlocking potential. If you believe you may have the skills to do a job, we encourage you to apply even if you don't meet every qualification. Cascade AIDS Project is an Equal Employment Opportunity Employer. We comply with all relevant anti-discrimination laws

The Specialty MA role provides a wide range of clinical support duties and is an integral part of the medical care team. The Specialty MA independently performs clinical administrative and technical functions that is critical within the department of General Surgery. This position will ensure that the patient care is seamless and that the continuity of care is achieve for every patient. The main tasks are to systematically bridge gaps between numerous services necessary for patient care such as laboratory and imaging, specialty care, primary care, social work and communicate the plan to the patient and patient's representative. This position also supports providers daily by performing clinical administrative duties within their scope such as order entry, managing lab results, scheduling appointments and coordinating. This position will also support the clinical team by reviewing scheduled appointments and coordinating the needs prior, during and after the visit. This role will work under the clinical direction of the physicians and directly reports to the Clinical Support Supervisor. Function/Duties of Position Key Responsibilities & Performance Standards * Patient Care Management - Responsible for coordinating and managing aspects of the patient's clinical care process. Works with the providers by providing support with medication refills and providers support to the patient and family. Places lab, diagnostic and scheduling orders as directed by the physicians and coordinates with facilities and patients. Monitors the Epic in Basket messages and ensures timely response is received by patient, providers and answers messages within their scope. Monitors refill request received in Epic and from Right fax and manages this efficiently to avoid disruption in patient care. Manages Prior Authorization and processes appeals appropriately. Insures all needed testing is resulted and in the patients EMR prior to appointments/procedures. * Care coordination - Ensures patients follow through with outside referrals to other specialties, labs and diagnostic imaging. Requests and inputs the results of the outside testing into the EMR and forwards to the provider/RN for review. Works with provider and RN to insure patients are completing needed testing according to their surveillance schedule. * Communication - Provides information and education to patients, family members, and referring physician office staffs. Acts as communication link with physicians, nurses, referring physician offices, ancillary services, and patients. Provides accurate patient information. Responds to voice mail and email messages based on priority of patient process and as triaged by the RNs. Attends MD/department team meetings as appropriate. Responds to patient questions in Mychart, phone calls, emails, and faxes in regards to scheduling or care issues within scope. * Documentation/Data Management - Documents legibly, concisely and completely to ensure that others can accurately assess the status of patients' progress by reviewing that documentation. Participates as assigned with database input. Initiate and implement processes to facilitate new protocol implementation and tracking tools as indicated * Patient Care/Rooming: Accompanies patient from waiting room and verifies patients identity with two identifiers, takes and records vital signs such as blood pressure, pulse rate, respiration rate, weight, height and temperature; enters patient medications and allergies into EHR; refers patient to medical staff for immediate examination or treatment; transports patient to examination or treatment room with use of wheelchair or gurney or assists patient to walk; observes and reports changes in patient's conditions or fall risk; works with front desk staff to communicate delays to patients; monitors in-room wait times and work to facilitate efficient clinic flow; assists physician in emergency procedures such as cardiopulmonary resuscitation. Chaperones for sensitive examinations regardless of patient's gender. Required Qualifications Three years' experience in a hospital or hospital based clinic setting, AND High School diploma or equivalent, AND Current BLS certification at hire, AND One of the following four: Completion of a nationally recognized accredited medical assistant training program, including a practicum (externship) of at least 160 hours, OR Successful completion of a formal medical services training program of the United States Armed Forces, OR Current Oregon Emergency Medical Technician (EMT) license (basic or advance) and national EMT registration with the National Registry of Emergency Medical Technicians (NREMT), OR Current Oregon Practical Nurse License OR For dental school hires only as an alternative to qualifications 1-4: Completion of a Dental Assistant training program and successful completion of the DANB exam For those completing medical assistant training or formal military medical services training as referenced above in #1 and #2, the following is also required (Those qualifying under the EMT or LPN or Dental Assistant qualification are exempt from this requirement.) MA certification received from a nationally recognized and accredited certifying body, upon hire or by the completion of the probationary period or internal job change evaluation period, as appropriate. Currently, these include: * The American Association of Medical Assistants (AAMA), awarding the Certified Medical Assistant (CMA.) * The American Medical Technologists (AMT), awarding the Registered Medical Assistant (R.M.A.) * The National Center for Competency Testing, awarding the National Certified MA (NCMA.) * The National Health Career Association, awarding the Certified Clinical Medical Assistant (CCMA.) Any applicable certifications or licensures must be maintained for the duration of employment. In addition to receiving the appropriate certification noted above, Medical and Dental Assistants will be required to successfully demonstrate competencies prior to completion of probation or the internal job change evaluation period, as appropriate. Ability to work independently and as a member of the team, including leadership. Knowledge of patient flow and back office functions. Ability to effectively and efficiently perform chart scrubbing and panel outreach activities. Demonstrated strong analytic skills, including displaying and interpreting data. Proficiency with EPIC, Microsoft Office including Excel, Word and Power Point. Ability to manage time sensitive competing demands and meet deadlines. Working knowledge of medical terminology. Strong relationship building skills, excellent communication skills, exceptional customer service skills, highly sensitive to patient needs. Demonstrated knowledge and attention to the needs of Special Needs patients and their caregivers and families. Preferred Qualifications * High School diploma or equivalent. * Three years of experience as a certified medical assistant in an ambulatory clinic specifically in Surgery and performing job duties that are the same or equivalent to a care coordinator * Bilingual * Computer skills, including EHR * Well versed in Epic and Care Everywhere Additional Details * This position works in an extremely fast-paced and hectic environment with many interruptions, multiple demands, and conflicting priorities. This position works with people at all levels of the organization and interacts with numerous internal OHSU departments and external customers ( referring physician offices). When on site, the office setting is small relative to the number of staff using it. It creates the need to be able to deal with phone noise, many simultaneous conversations and frequent interruptions. There may be opportunities for remote work with this position. Work schedule is four days a week; 8 hours per day. Shift: Monday-Friday 8:00am-4:30pm. Possibility of hybrid work 3 days working from home, 2 days working in clinic. * Physical demands include pushing, pulling, stooping and lifting up to 50 lbs. Must be able to support the full weight of a patient up to 200 lbs if necessary. Equipment usage includes heavy use of phone, computers, and OHSU's electronic medical record systems. If working remotely, must have the ability to set up a workstation at home. Requires communication in a respectful, caring and non-judgemental manner. All are welcome Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.

Pay Range: $19.05/hr to $26.11/hr. The Medical Receptionist is the first point of contact for new patients/families, the familiar voice for current patients/families and an appointment coordinator. The work environment is a combination of multi-line telephone use, insurance hub, receptionist and scheduling coordination. This position involves assisting with the check-in and checkout processes. Gathers and records required information about patients and routes it appropriately; provides specific customer services which include, confirming health insurance coverage and individuals obligations, obtaining necessary authorizations for care, scheduling appointments, and assisting patients in an office or clinic setting. This position requires out of the box thinking, strong ability to multi-task and above all else, exceptional customer service skills. Responsible for all front desk tasks in the office including but not limited to the following: Greets and checks patients in and out. Operates multi line telephone system and handles each call according to clinic protocols. Enters information into computer. Schedules new and established patient appointments on computerized scheduling system. Takes accurate and detailed messages and routes them appropriately within the clinic. KEY RESPONSIBILITIES Performed majority of the time -- · Checks in patients to include gathering patient information, entering into computer, collecting co-payments, creating new charts and handles insurance information appropriately. · Checks out patients to include addressing any additional patient concerns or needs. · Schedules patient correctly through EMR and within provider guidelines. · Answers telephone and triages calls to determine urgency; transfers and/or leaves messages for MA/RN staff (including voice mail) and follows-up on telephone inquiries; directs callers to other providers, staff or departments when appropriate. Triages and documents accurately telephone calls from patients including requests for medication refills, complaints, general information inquiries, and urgent health care concerns. Delivers such information or requests promptly to the appropriate providers or their designees. · Monitors missed appointments and handles per protocol. · Obtains prior medical records and studies if appropriate · Appropriately routes faxes, prescription refills, test result requests and insurance inquires. · Updates financial record for customers, entering all information from patients directly into computer in a concise and professional manner regarding patient concerns, questions and agreements regarding their bill statements, payments and insurance information. · Collects, sorts and distributes mail daily. · Responds to correspondence as appropriate, by telephone and/or in writing. · Maintains organized work area. · Closes clinic by balancing cash drawer, completing deposit and pulling next day's charts. · Completes insurance referrals by referring patient to proper specialist, preparing paperwork, obtaining authorization from insurance company and handling denials and problems. · Sends copies of chart notes to primary care physicians and patient accounting as needed. Performed occasionally but critical to successful performance of the job: · Attends monthly full staff meeting. · Communicates supply needs in a timely manner to the ordering person. · Attends insurance workshops and reads insurance updates. · Completes all mandatory education and licensure requirements to meet state, professional and regulatory requirements. Decision making and budget responsibilities: · Impact limited to the employee. · No budget responsibility. Assigned direct reports: · N/A JOB SPECIFICATIONS JOB SPECIFICATIONS Education: · N/A Preferred · High school graduate or GED. Experience: · N/A Preferred · Prior medical clinic experience. · Experience using an EMR. Licenses, Certifications and/or Registrations: · N/A Preferred · Current BLS certification. Job Related Skills, Abilities and Behaviors: · Demonstrates proper appearance and personal conduct for the employee's particular job. · Uses effective communication skills taking into consideration body language, filters, listening, paraphrasing, and questions with customers of diverse ethnic and cultural backgrounds. · Demonstrates good telephone skills and interpersonal communication abilities. · Demonstrates good grammar, and spelling abilities. · Demonstrates excellent customer service skills. · Demonstrates good organization skills and ability to multitask with frequent interruptions. · Demonstrates ability to function independently with minimal supervision. · Models effective working relationships with all health care team members, patients and others. · Demonstrates working knowledge and understanding of medical terminology and insurance authorization processes · Understands and applies insurance coverage pertaining to co-payments, referrals. · Demonstrates scheduling of a new and established patient. Follows walk-in patient protocol. · Follows computerized scheduling template protocol when scheduling patient appointments. · Basic computer skills including word processing. Windows applications, on-line scheduling, and a preference for data-base skills. Preferred · Bilingual in Spanish and English. Other: · N/A Preferred · N/A #Tier1 Additional Posting Information Hillsboro Medical Center believes in providing equal employment opportunities for all qualified individuals. Recruitment, hiring, promotions, transfers, working conditions, training, and compensation will be based on qualifications without regard to race, color, sex, sexual orientation, gender identity, religion, age, creed, national origin, marital status, family relationship, veteran status, genetic information, physical or mental disability, or any other status or characteristic protected by applicable law. We further commit ourselves to continuing the practical application of this policy in our daily business conduct.

Job Details Bend, OR Full-Time/Part-Time $22.00 - $25.00 HourlyDescription Patient Care Coordinator Reports To: Practice Manager Department: Front Office / Patient Services Employment Type: Full-Time The Patient Care Coordinator (PCC) is a vital member of the medical spa team, responsible for delivering an exceptional patient experience from the first point of contact through follow-up. This role requires comprehensive knowledge of all services offered, extensive product knowledge of medical-grade skincare, strong sales skills, and the ability to handle patient communications across multiple channels. The PCC ensures smooth daily operations, accurate transaction processing, and active participation in events, training, and promotions. Key Responsibilities Patient Interaction & Communication Greeting patients warmly, answer incoming calls promptly (within 3 rings), and respond to inquiries with professionalism and accuracy. Follow up with patients promptly regarding appointment confirmations, post-treatment check-ins, and general questions. Collaborate with medical providers to address filtered clinical questions appropriately. Respond to patient inquiries via Facebook, EZ Connect, and email in a timely and professional manner. Maintain HIPPA and OSHA standards at all times. Effectively communicate any patient concerns to the Practice Manager and Medical Director. Service, Product, and Promotion Knowledge Maintain complete knowledge of all medical spa services offered. Demonstrate extensive product knowledge of all medical-grade skincare lines offered. Maintain up-to-date knowledge of all special promotions, events, and membership offerings. Sales & Outreach Proactively reach out to patients via the re-engagement list, expiring rewards lists (Alle, Aspire), patients that have payment plans that are due to expire and the cancellation list to encourage bookings. Actively sell memberships, promotional packages, and retail products. Check-Out & Payment Processing Accurately process check-outs, applying: Rewards and loyalty points (Alle, Aspire, membership) Gift cards and prepaid gift cards. Membership discounts and package redemptions Inform the Practice Director of any transaction discrepancies or system issues with Zenoti. Operational & Administrative Duties Refill and restock retail shelves daily. Notify the Practice Manager of any supply needs. Participate actively in staff meetings, training, and events. Performance Metrics Timeliness and accuracy of patient communications. Patient satisfaction, retention, and rebooking rates. Accuracy in transaction processing and application of rewards/discounts. Success in re-engagement, expiring points, and cancellation list outreach. Achievement of sales goals for memberships, packages, and retail products. Qualifications Qualifications Previous experience in a medical spa, luxury spa, or medical office setting preferred. Strong knowledge of medical-grade skincare products and aesthetic services. Excellent communication and interpersonal skills. Detail-oriented with strong organizational and multitasking abilities. Proficient in computer systems, scheduling software, and social media platforms. Professional, polished, and patient-focused demeanor.

Our Company Rehab Without Walls Neuro Rehabilitation Overview Medical Receptionist - Rehab Without Walls | Portland, OR Be the First Point of Care and Make a Difference Every Day Are you a detail-oriented multitasker with exceptional administrative skills? Join our team as a Medical Receptionist and play a vital role in supporting outpatient care and clinic operations. This position is perfect for someone who thrives in a fast-paced environment and enjoys being the go-to resource for both patients and staff. What You'll Do: Greet and assist patients with professionalism and compassion. Manage scheduling, patient check-in/check-out, and insurance verification. Handle phone calls, documentation, and administrative tasks to keep the clinic running smoothly. Collaborate with clinical staff to ensure an outstanding patient experience. What We're Looking For: Strong organizational and multitasking skills. Excellent communication and customer service abilities. Previous experience in a medical or outpatient setting preferred. Join a team that values your skills and offers opportunities for growth in a supportive environment. Apply today and start your journey with Rehab Without Walls ! Responsibilities Welcomes patients and visitors by greeting them, in person or on the telephone. Answers or refers inquiries Receives referrals and understands type of insurance benefits available Verifies insurances and obtains authorization from insurance companies Schedules patient appointments Registers patients; checks patients in and out Collects copays at the time of each appointment and follows procedures for co-payment deposits Performs credit card transactions Maintains patient account balances Works with electronic medical records Files, Faxes, and Scans documents Manages and orders office supplies Completes billing and payroll data entry Schedules breaks and lunches with Aides to ensure front office is covered Completes clinic opening and closing duties, as required Qualifications High School diploma or GED Prior administrative experience in a health care environment is preferred Possesses excellent interpersonal communication skills Presents professional attitude, appearance and beyond stellar customer service skills and use of judgment Is detail oriented, organized and has strong data-entry skills Maintains a valid driver's license and current auto liability insurance coverage and has a minimum of two years' experience driving a motor vehicle Motor vehicle driver record background check results are within acceptable company standards at time of hire and annually thereafter About our Line of Business Rehab Without Walls, an affiliate of BrightSpring Health Services, is a revolutionary neurorehabilitation program that moves individuals outside the walls of institutional settings and into their natural home and community environment through a continuum of care. It is designed to significantly help people who have primarily experienced a brain injury, spinal cord injury, or stroke/CVA through accident or illness regain functional capabilities. By providing care in the home, community, workplace, or school, Rehab Without Walls promotes greater health through the recovery process, all with industry-leading outcomes that dramatically improve functional skills and independence for patients. For more information, please visit ************************** Follow us on Facebook and LinkedIn. Salary Range USD $20.00 - $24.00 / Hour

The Medical Office Specialist provides patient care in accordance with established methods and techniques and conforms to recognized standards. Principal Responsibilities: 1. Will participate and maintain a culture within The Corvallis Clinic that is consistent with the content outlined in the Service and Behavioral Standards document. To this end, employee will be expected to read, have familiarity, and embrace the principles contained within. 2. Greets patients for providers, answers the telephone, routing of calls/tasks, books appointments, verifies patient insurance coverage, acts as cashier for payments and prepares for appointments. 3. Greets and check patients in, verifies current demographics and insurance coverage. Notifies back-office staff of patient's arrival in a timely manner. 4. Working knowledge of the referral process. 5. Uses the correct search criteria to eliminate the creation of duplicate documentation and enters in the electronic medical record. 6. Contacts the assistant or provider promptly when an acutely ill patient either telephones or approaches the reception desk with or without an appointment. 7. Directs patient flow and prepare patients for exams. 8. Proactively monitors and manages provider schedules for accuracy. 9. Actively participates in the cleaning of shared work areas. 10. Participates in the orientation and training of new employees. 11. May work at multiple sites as determined by department necessity. Education/Licensure/Experience: 1. High school diploma or equivalent required. 2. Six (6) months of customer service in a professional office setting OR one (1) year or more in a service-related industry required. 3. Certification from a Medical Office Specialist program is preferred. Knowledge and Skills: 1. Ability to work well with providers, clinical staff, and patients. 2. Ability to work on multiple tasks simultaneously in a busy, fast-paced environment while maintaining quality of work. 3. Excellent proven customer service skills. 4. Intermediate computer and telephone skills. Perks and Benefits: Work-life balance is a top priority at The Corvallis Clinic 7 holidays + 2 floating holidays = 9 Paid Holidays! Early release on Christmas Eve and New Year's Eve Generous Personal Leave Accrual Benefits: Medical w/ HSA or HRA, Dental, Flexible Spending Acct (FSA) Employer contribution to HSA and HRA (when enrolled in Medical Plan) Employer paid Long Term Disability (LTD), Basic Life/AD&D, Employee Assistance Program (EAP) Voluntary Benefits (Vision, Life Insurance and AD&D, Pet Insurance, Aflac, Legal Shield) Retirement - 401k eligible and auto enrolled after 90 days, 100% vested from day 1, with discretionary clinic match after 1 year (w/hours requirement) Pay on Demand (up to 2x per month) Casual Fridays (with clinic approved attire) Year-round employee engagement events and festivities Team centered culture, delivering exceptional medical care with compassion and a commitment to service.