Front Desk Overnight Full-Time
Front desk coordinator job in Cayey, PR
Job Details Cayey - Cayey, PR Full TimeDescription
Come join our team and grow with us!
Planet Fitness is growing and looking to create a dynamic team! We are now looking to hire front desk customer service representatives on one of the most innovative, fastest growing health club brands in the United States and Puerto Rico. Our mission "Judgement Free Zone" provides a unique environment in which anyone can feel comfortable, get healthy, get moving or in shape, and have fun too!
We are currently seeking committed, flexible, motivated people who want to learn how to work and are interested in professional growth opportunities. We provide training and after the 90 days evaluation, if you qualify you could get a bump in pay! If this sound like you, and you posses these qualities, apply today!
Who We Are:
At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!
Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!
Who You Are:
All of our Team Members at Planet Fitness share one thing in common a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone
Characteristics that will make you a perfect match for our Customer Service role:
Exhibit a positive and upbeat attitude.
Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
Pride yourself on your work while being punctual, reliable, and dependable.
Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
Act with integrity and show respect to everyone around you.
Exhibit strong communication skills and have an ability to listen and empathize.
Inspire and motivate others to achieve their goals.
Are a quick study with the ability to apply what you have learned during online and hands-on training.
More reasons to join Planet Fitness!
Vacation/Sick Time
Free Black Card Membership
Employee perks and discounts
Engaging team-building competitions and social events
Qualifications
Skills:
Customer Service: Communicates and interacts with members (as well as potential members) in a way that exceeds expectations.
Listening: Listen to staff and members. View the situation from everyone's perspective working together to resolve the issue.
Problem Solving: Recognize and define the problem. Provide solutions using all resources available.
Language: Bilingual a plus.
Essential Duties and Responsibilities
Flexible for opening or closing shifts.
Be the face of our club, always say hello and goodbye to our guest.
Be knowledgeable of our offerings, answer phones courteously and assist callers with their Planet Fitness questions.
Facilitate an unforgettable experience at our front desk: check-in members, assist with billing inquiries, provide legendary tours, actively listen to member questions and escalate for a solution, log amenities to track usage and club performance.
Be aware of company promotions, events and changes that will have an impact on the member experience.
Be the expert of our POS system. This is critical, in order to enroll new members or assist current members with billing inquiries, updates to personal information or beverage/merchandise sales.
Daily upkeep of our entryway, always have an eye for keeping the front of our house clean! This includes our windows, lobby and front desk, and any other area that needs attention.
Focus on completion of our training courses and actively seek opportunities for additional development.
This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Part Time - Front Desk Agent - MFBUA
Front desk coordinator job in Bayamn, PR
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights, and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location.
Be the warm welcome that kicks off a memorable guest experience.
Acknowledge IHG Rewards Club members and returning guests, in person or on the phone.
Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.
Handle cash and credit transactions.
Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes.
Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions, and concerns.
Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary.
Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed.
Take pride in your appearance and place as a brand ambassador.
Always know what events and activities are on the day's schedule.
Jump into other ad-hoc duties when your colleagues need your help.
What We Need from You -
In the hotel industry we cater for our guest needs 24 hours a day, 7 days a week.
Even though a shift will be assigned, in occasions we may require working varying shift across a 7-day period, including weekends, evenings, and public holidays.
Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to.
Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories.
Fluency in the local language - extra language skills would be great, but not essential.
Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computers
Flexibility - night, weekend and holiday shifts are all part of the job.
You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential.
Experience - ideally, you'll have spent at least one year in a front desk or guest service position.
Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.
What we Offer ─
We'll reward all your hard work with a great salary and benefits - including a great room discount and superb training.
Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.
Not applicable for applicants in CA, CO, NJ, NY, WA, HI, IL, MN, VT, MA.
Auto-ApplyRepresentative II, Customer Service - New Patient Care
Front desk coordinator job in San Juan, PR
**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution
**_Work Schedule_**
8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote)
**_Job Summary_**
The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism.
**_Responsibilities_**
+ Serves patients over the phone to initiate their first order of diabetes testing supplies and related products.
+ Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process.
+ Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed.
+ Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations.
+ Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month.
+ Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals.
+ Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues.
+ Documents all interactions and maintains detailed notes in the company system for continuity and compliance.
+ Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies.
+ Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams.
**_Qualifications_**
+ 1-3 years of customer service experience in a call center environment, preferred
+ High School Diploma, GED or equivalent work experience, preferred
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
**Anticipated hourly range:** $15.75 per hour - $18.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Front Desk Agent
Front desk coordinator job in San Juan, PR
Job DescriptionFront Desk Agent - Anchorage By The SeaLocation: Ogunquit, ME Job Type: Full-Time Compensation: $18 per hour Job OverviewAnchorage By The Sea is seeking a customer-focused Front Desk Agent to join our team. This role is responsible for guest registration, managing reservations, and providing guests with information about the hotel and surrounding area. If you excel in customer service and have previous experience in a service-related role, we encourage you to apply.Responsibilities
Manage online, phone, and in-person room reservations in a fast-paced environment
Communicate relevant shift information to the next shift and direct supervisor
Welcome guests, process check-ins and check-outs, distribute room keys, and explain hotel amenities
Process payments and resolve any discrepancies
Address guest concerns and complaints in a professional and timely manner
Provide guests with information about local attractions and amenities
Collaborate with team members to ensure guest accommodations meet hotel standards and special requests are fulfilled
Maintain a clean, organized, and well-functioning workstation
Follow training procedures and adhere to standard operating procedures
Perform additional duties as assigned by management
Requirements
High school diploma or equivalent experience
Minimum of one year of experience in a related position
Ability to work onsite at the hotel location
Flexible availability for both day and night shifts
Proficiency in English (reading, writing, speaking)
Willingness to learn new technology platforms
Ability to stand for extended periods at the front desk
Ability to lift and push up to 50 lbs., including guest luggage (limited)
Strong ability to work independently
Friendly, professional, and customer-service-oriented demeanor
Preferred Qualifications
Previous experience in a customer-facing role
Proficiency in Microsoft Office Suite
Bilingual skills, with preference for Spanish or French
Workforce Scheduler - San Juan, PR
Front desk coordinator job in San Juan, PR
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
Positions in this function will be responsible for aligning agent/representatives schedules to the future activities intended by UHC to support Vendor staffing to interval level staffing requirements. The Workforce Scheduler will be able to provide explanation and accurate reporting data on actual staffing variance to staffing requirements and actual staffing variance to IDP at any time; and specify the contingencies in place to fill any gap(s).
**Primary Responsibilities:**
+ Update Agent schedules as needed based on hiring, terminations, and shift bids
+ Maintain Agent schedule optimization two (2) weeks out including break/lunch movement and shift/DOW adjustments and related communication to ensure interval level staffing requirements and staffing expectations of any specific breakout groups are met
+ Pull data; evaluate trends and analysis as related to projected and actual data as requested by UHC
+ Produce and monitor reports around projected staffing against interval level staffing requirements for breakout views as defined by UHC via the Intraday Plan (IDP) process
+ Speak to projected and actual staffing performance against staffing requirements and IDP commitments at any time at an interval/intraday, daily, and weekly level
+ Attend UHC WFM Execution staffing meetings and represents the plan to course correct gaps in collaboration with the Workforce Manager and Workforce Coordinator
+ Communicate information from Vendor to UHC via Microsoft Teams real-time chat and e-mail
+ Other duties may apply
**ENGLISH PROFICIENCY ASSESSMENT WILL BE REQUIRED AFTER APPLICATION**
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ 2+ years Workforce Management experience
+ 1+ years of experience in a scheduling role
+ Experience in call center setting
+ Experience with Microsoft Tools: Microsoft Word (creating memos, writing), Microsoft Outlook (setting calendar appointments, email) and Microsoft Excel (creating/editing spreadsheets, filtering, navigating reports)
+ Experience working with NICE IEX WFM or similar WFM scheduling tool
+ Ability to work 40 hours / week during standard business operating hours Monday - Friday from 9am - 6pm
+ Bilingual Spanish / English
+ You will be asked to perform this role in an office setting or other company location
**Preferred Qualification:**
+ Background in reporting and data reconciliation
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
_\#PRLinkedIn_
Recepcionist
Front desk coordinator job in San Juan, PR
Job Description
We are Para la Naturaleza, a nonprofit environmental organization based in Puerto Rico and we are looking for a candidate to join our team! Our Receptionist is responsible for receiving visitors, employees of the Organization and the general public at the front desk by greeting, welcoming, directing and announcing them appropriately. Responsibilities include, but are not limited to, in charge of the management and administration of the conference rooms, operate telephone box and telecommunications system and transfer calls properly, as well administrative support as required.
Seeking candidates for our office at Old San Juan. We have one (1) full time regular job opportunity.
Requirements
:
Bachelor's degree or university credits in Business Administration, Humanities and Communications or similar, preferably from an accredited University.
One (1) year of experience in customer service, taking calls, and helping with paperwork.
Knowledge of computer programs: Internet, Windows, MAC OS, MS Office (Word, Excel, Power Point), Outlook and CRM.
Good interpersonal and people skills
Excellent organizational and multi-tasking skills
Strong Communication skills, both written and verbal - English and Spanish
Teamwork oriented
Availability and flexibility to work extended hours, weekends, holidays, and travel within or outside of Puerto Rico.
Puerto Rico driver's license
Barista Certification preferred
If you need any assistance, please contact us via the following email:
recursoshumanos@paralanaturaleza. org
We are an equal opportunity employer
Recepcionist
Front desk coordinator job in San Juan, PR
Job Description
NOTE: ONLY FOR PUERTO RICO CANDIDATES.
We are building the best workplace for thinkers, experts, service agents, designers, and developers to come together to innovate, grow, and truly make an impact in other peoples' lives through technology.
We are proud creators of:
Expert Tax - tax preparation software for accountants in Puerto Rico
Taxmania - tax preparation software for citizens of Puerto Rico
Edi - a document management software to modernize the digital office
Follow It - case management software
We serve over 150,000 customers every year. It is paramount for us to deliver quality software solutions, and provide “above and beyond” customer experiences to ensure the highest level of customer satisfaction.
Our company values ground us and guide us:
Passion
Innovation
Playfulness
Honesty
Customer Satisfaction
Growth
Discernment
If you have a passion about administration and service, and would love to work on a fun, team-oriented and creative environment, we are looking for YOU!
What will you do?
Greet and welcome clients, candidates, and visitors in a warm and professional manner.
Answer, screen, and direct incoming calls and emails to the appropriate departments.
Mantain the reception area, keeping it tidy and presentable, reflecting a professional image.
Maintain visitor log and ensure adherence to security protocols for all on-site visitors.
Schedule meetings, manage calendars, and assist with conference room bookings.
Receive, sort and scan incoming correspondence into our online digital system to ensure accurate and timely documentation.
Support CEO and Director of Operations with administrative tasks such as filing, data entry, and document preparation.
Assist HR team with onboarding activities for new employees and support planning coordination of internal events or activities.
Assist with drafting or distributing internal communications and company-wide notices as needed.
Maintain the office supply inventory and place orders as needed.
Coordinate with the facilities team to mantain breakroom supplies and general office needs.
Our candidate must:
Be available on a full time basis, from Monday to Friday 9:00am-6:00pm.
Be available to work from home and in San Juan.
High school diploma required.
Completion of administrative office course.
1 to 2 years of related experience.
Nice to have:
Creativity
Team Work
Quality of Work
Customer Satisfaction-oriented
Proactivity
Results driven
Organized
Verbal and written communication skills in English and Spanish
Comfortable working with technology and collaboration tools (e.g., Microsoft Office, Teams, Zoom, Slack).
What's in it for you?
A very valuable experience on a friendly, flexible and collaborative environment.
The opportunity to work with high level professionals in the software industry.
Perks!: High quality coffee, ping pong table, gym equipment, team activities, hybrid work culture and so much more!
If you believe you can add value to our team, we want to meet YOU!
At CEGsoft we are commited to creating an iclusive environment for all employees. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, religion, sexual orientation, gender identity, gender expression, national origin, age, disability status, genetic information, military or veteran status or any other applicable legally protected considerations made unlawful by federal, state, or local laws.
Patient Liaison - (Patient Recruitment)
Front desk coordinator job in San Juan, PR
Department
Operations
Employment Type
Full Time
Location
FDI Clinical Research - San Juan
Workplace type
Onsite
Reporting To
Michelle Echeandia
Key Responsibilities Skills, Knowledge and Expertise Benefits About Alcanza Clinical Research Alcanza Clinical Research (“Alcanza”) is a national, collaborative network of clinical research sites, founded on the mission to accelerate the development of new therapies by reducing barriers to clinical research participation for all.
We conduct research on dozens of conditions in several therapeutic areas including psychiatry, neurology, dermatology, and infectious disease. Our work is important to the patients who participate, the scientists who develop these new therapies, and the entire medical community. Because all approved medications require clinical trials, the impact of your work is exponential, reaching many thousands of future patients and improving their quality of life.
Alcanza is a culturally competent organization. We treat each other with dignity, creating an environment where all individuals feel welcome, heard, and respected for their unique perspectives and aspirations. We put considerable effort into finding exceptional employees who mirror the values most important to us: Inclusive, Impactful, Compassionate, and Determined.
Alcanza Clinical Research is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, marital status, veteran status, disability, sexual orientation, gender identity or expression, genetic information, or any other category protected by law. We recognize that diversity and inclusion is a driving force in the success of our company.
Part Time - Front Desk Agent - MFBUA
Front desk coordinator job in Bayamn, PR
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights, and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location.
Be the warm welcome that kicks off a memorable guest experience.
Acknowledge IHG Rewards Club members and returning guests, in person or on the phone.
Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.
Handle cash and credit transactions.
Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes.
Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions, and concerns.
Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary.
Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed.
Take pride in your appearance and place as a brand ambassador.
Always know what events and activities are on the day's schedule.
Jump into other ad-hoc duties when your colleagues need your help.
What We Need from You -
In the hotel industry we cater for our guest needs 24 hours a day, 7 days a week.
Even though a shift will be assigned, in occasions we may require working varying shift across a 7-day period, including weekends, evenings, and public holidays.
Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to.
Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories.
Fluency in the local language - extra language skills would be great, but not essential.
Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computers
Flexibility - night, weekend and holiday shifts are all part of the job.
You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential.
Experience - ideally, you'll have spent at least one year in a front desk or guest service position.
Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.
What we Offer ─
We'll reward all your hard work with a great salary and benefits - including a great room discount and superb training.
Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.
Not applicable for applicants in CA, CO, NJ, NY, WA, HI, IL, MN, VT, MA.
We need people like you to make a difference and create exceptional experiences every single day. Don't just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition. Let's Go Further Together.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
**Important information** :
+ The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
+ No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
+ If you require reasonable accommodation during the application process, please click here .
+ IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
+ If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Construction Scheduler - PR
Front desk coordinator job in San Juan, PR
Job Description
The construction scheduler develops, maintains, and updates project timelines to ensure projects are completed on schedule. Key duties include creating detailed project schedules using software like Primavera P6 or Microsoft Project, coordinating with project managers and contractors, monitoring progress, identifying potential delays, and reporting on schedule performance. The main goal in this position is to keep projects on track, within budget, and on time.
Essential Duties and Responsibilities:
Schedule creation and management:
Develop and maintain detailed project schedules from start to finish using scheduling software.
Coordination:
Work with project managers, contractors, subcontractors, and suppliers to align timelines and resources.
Progress monitoring:
Track project progress against the schedule and adjust plans as needed to avoid delays.
Risk identification:
Identify potential scheduling conflicts and risks and develop mitigation strategies.
Reporting:
Prepare and present reports on schedule performance to stakeholders and leadership teams.
Resource allocation:
Ensure the proper allocation of labor, materials, and equipment.
Communication:
Maintain clear and consistent communication with all project teams regarding schedule updates and changes.
Compliance:
Ensure compliance with safety regulations and project standards.
Other administrative duties as assigned.
Position Requirements:
Proficiency with scheduling software like Primavera P6 and Microsoft Project.
Strong knowledge of construction processes.
Familiarity with scheduling methods like the Critical Path Method (CPM) and Gantt charts.
Excellent organizational, analytical, and problem-solving skills.
Strong communication and collaboration skills.
Desired Skills:
Experience in construction management or a related field is often preferred.
Physical Demands:
Use of manual dexterity, tactile, visual, and audio acuity.
Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands.
Occasional lifting (up to 40 pounds).
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Affirmative Action/EEO Statement
SLS Caribe LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without discrimination because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, disability status, protected veteran status, or any other federal, state, or local protected class.
Receptionist
Front desk coordinator job in Guaynabo, PR
Top Texas Law Firm is now in Puerto Rico! We are currently seeking highly motivated and career-driven Receptionists to join the team!
This is a full-time position working 40 hours per week. Pay rate is $11.00/ hour.
Benefits:
$300 monthly stipend for Health Insurance
Gym membership
Employee Recognition Programs
Why Work Here?
This is the firm that will take your career to the next level. We focus on obtaining RESULTS for our clients! Our law firm has been named a “Best Place to Work” in the country by Glassdoor two years in a row!
Job Summary:
Deliver stellar client service on behalf of Thomas J. Henry Injury Attorneys while adhering to the highest ethical standards. The receptionist meets with new, prospective and regular clients, then patches out calls to the attorneys or other departments for the best next course of action. Assign call-backs to the appropriate legal team and update any information provided by our clients.
Essential Job Functions:
Answers and screens inquiry calls and emails from both prospective clients and regular clients.
Directing, transferring call to attorneys, paralegals, and staff.
Respects client dignity and confidentiality.
Maintains security by following procedures.
Maintains safe and clean work area by complying with procedures, rules, and regulations.
Maintains continuity by documenting and communicating actions, irregularities, and continuing needs in system.
Contributes to team effort by accomplishing related results as needed.
Various projects and duties as assigned.
Competencies:
Possess strong initiative
Strong business acumen
Detail-oriented
Effective communication skills
Customer service
Emotional intelligence
High energy motivator
Multi-tasking, time management, and the ability to organize and prioritize work.
Proficient in English language
Education & Experience:
High school diploma or GED required
Previous customer service experience preferred.
Ability to abide by confidentiality requirements when working with sensitive information, results, and communications required.
Proficient in Microsoft Office (Word, Excel and PowerPoint).
If you are looking for the opportunity to make the most of your experience, talents and work ethic, we have the cases, reputation, and resources to make your goals a reality.
#IND-PR-ADM
Auto-ApplyPATIENT REGISTRY ASSOCIATE
Front desk coordinator job in Guaynabo, PR
Job Description
Will perform tasks to process the documentation received and registration of patients and doctors for the process of admission of patients. The goal is to have quick and efficient registry process that reduces overall time to process the Patient's prescription. Specific functions include:
i.Receive and identify the documents to the patient's account and index the receipt of the same through the fax (or the mechanism designed by AliviaSpecialty Management);
ii.Review documentation and validate information related to the Patient's demographic data, the Prescriber (Doctor) for completeness andcorrectness;
iii.Contact the Reference Source by phone if the information is incomplete, or perform any reasonable effort to complete said data;
iv.Assign the documentation to the patient's record and guarantee the accuracy and completeness of the data entered into the System.
v.Ensure that all work data is processed according to the requirements and policies of the pharmacy's operational procedures.
vi.Meet production standards set forth by Alivia Specialty Management, whether quantitative or qualitative.
vii.Document in the progress note all activity carried out in the case, communications and all correspondence received.
Other Duties: Perform other assigned related duties. Participate in meetings, specific knowledge workshops related to new developments, requirements and policies. Comply with quality schedules and requirements.
Minimum requirements:
High School Diploma required, Data entry experience preferred;
Exemplary customer service and skills to build customer relationships
Attention to details to achieve accuracy in the work done
Demonstrate organizational skills.
Demonstrate understanding of health protocols for customer privacy.
Excellent skills in Microsoft office software, excel and outlook in windows format.
***EEOC F/M/D/V***
Surgical Coordinator 1 PR
Front desk coordinator job in Guaynabo, PR
Join LifeLink - Join a Life Saving Team!
About LifeLink More than four decades ago, a visionary group of innovators, led by renowned nephrologist Dr. Dana Shires, made a life-changing commitment-to save lives through organ and tissue donation. From that bold beginning, LifeLink Foundation was established - founded with heart, purpose, and a mission that still guides us today.
What started as a nonprofit with big dreams has grown into a vision-driven organization of more than 700 dedicated professionals across west-central Florida, Georgia, parts of South Carolina, Puerto Rico, and the US Virgin Islands.
At LifeLink, we are united by our mission: To honor donors and save lives through organ and tissue donation.
Our vision remains clear: To maximize the gift of life while giving hope to donor families and transplant patients.
We are grounded in the values that shape our work and culture-Compassion. Excellence. Legacy. People. Quality.
If you're inspired by purpose, driven by impact, and ready to help save and heal lives, LifeLink is the place for you.
What You'll Do
As a Surgical Coordinator 1, you will directly contribute to LifeLink's life-saving mission. In accordance with established LifeLink Foundation, OPO, and Tissue Bank as well as any applicable State, Federal and other regulating agency laws, regulations and requirements, the primary responsibility of this position is to assist the Vascular Transplant Coordinator with assigned clinical and non-clinical organ/tissue recovery procedures. This on-call position participates in a call rotation schedule and is available as a resource for Hospital Development and Public Education programs as directed by the Director of Recovery Services and the Executive Director.
Key Responsibilities:
Clinical Duties and Responsibilities:
Assist Primary Vascular Coordinator
Pre-operative
Obtain appropriate chart copies for LifeLink and Extra-renal teams one hour prior to surgery;
Brief surgical staff;
Bring LifeLink supplies;
Assist with donor transportation.
Must be able to understand and complete all sheets that comprise the LifeLink Deceased Donor Information Form.
Intra-operative
Circulating Duties
Ensure that anesthesia personnel have appropriate supplies and paperwork necessary. (Vascular staff should brief anesthesia.)
Ensure visiting teams have appropriate paperwork and specimens required.
Ensure that circulating nurse has the names of all recovery personnel.
Assist circulating nurse with general duties.
Gather specific sterile supplies for each organ to be recovered.
Use proper technique when opening sterile supplies.
Obtain appropriate blood specimens needed for organ/tissue recovery.
Prepare appropriate amount of solution and sterile ice for preservation and packaging of abdominal organs to be recovered.
Setup and run aortic and portal preservation.
Setup and run cardiac and pulmonary preservation.
Arrange appropriate transportation for recovery teams.
Perform the above duties on local donors, as well as import recoveries.
Scrubbing Duties
Use proper sterile technique for scrubbing, gowning and gloving;
Setup back table;
Package organs according to protocol;
Procure heart valves and package according to protocol;
Procure organs for research and package according to protocol
Perform extra-renal fly-outs.
Post-Op Duties
Assist OR staff with donor's post-mortem care and room clean-up.
Complete intra-operative donor information sheets.
Package organs for transportation per UNOS/LifeLink policies.
Ensure that any assigned post-donor follow-up is completed.
Accurate and timely documentation.
Non-clinical Duties:
Uphold and reflect LifeLink's Mission Statement, policies and protocols and serve as a role model for the same.
Participate in basic professional education in-services.
Participate in public education programs.
Attend staff and other meetings as required.
Perform other duties as appropriate at the direction of the Administrator-on-call / Director and Executive Director.
Who You Are
Passionate about helping others and making a difference
Aligned with LifeLink's core values of Compassion, Excellence, Legacy, People, and Quality
Operations Room Technician (ORT) or successful completion of an accredited Surgical Technology Program or its equivalent.
A minimum of two years of experience in any of these fields.
Advanced technical, organizational, communication, interpersonal, and problem-solving skills
Current valid State Driver License with good driving record.
Respond to cases when scheduled.
Response to calls within 15 minutes is required.
Arrival at the hospital prior to 1 (one) hour and 30 (thirty) minutes to two (2) hours of the OR time is required.
Work requires extended hours during peak procurement periods.
Traveling during all hours may be expected.
Able to perform in various operating room settings.
High stress level due to emotional and physical nature of position.
Long periods of standing.
Some lifting.
Participation in 7/24 on-call schedule rotation; extended working hours while on-call.
A collaborator who thrives in a mission-first environment
Why LifeLink?
Be part of an organization with a legacy of saving lives and giving hope
Join a passionate and supportive team across Florida, Georgia, and Puerto Rico
COMPANY PAID Medical, Dental, Disability & Life Insurance
Generous COMPANY PAID Pension Plan for your Retirement
Paid Vacation, Sick Days & Holidays
Growth opportunities in a mission-driven, high-impact nonprofit
Work with purpose, knowing your efforts directly touch lives
Diversity, Equity & Inclusion
LifeLink is proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment that reflects the communities we serve.
Ready to Help Change Lives?
Your next career move could be the most meaningful one yet.
Reservations/Front Desk/PBX Agent
Front desk coordinator job in Ro Grande, PR
The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Education & Experience
College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Physical Requirements
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Auto-ApplyFront Desk Part-Time Associate
Front desk coordinator job in Caguas, PR
Job Details Caguas (PFPR-5) - Caguas, PR Part TimeDescription
Who We Are:
At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgment-free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, with over 2,400 clubs and growing!
Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and well-being of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!
Position Summary: As a Front Desk Associate at Planet Fitness, you will be the first point of contact for members and guests, delivering exceptional customer service while helping to maintain the clean, welcoming, and organized environment of the club. You will play a key role in ensuring members have a positive experience, including assisting with smooth daily operations and ensuring all areas of the club, including locker rooms and bathrooms, are kept in top condition.
Qualifications
Key Responsibilities:
· Customer Service: Greet members and guests in a friendly and professional manner, ensuring that everyone feels welcome and valued.
· Member Support: Assist members with inquiries about membership options, policies, and gym services. Help with equipment usage and direct members to the right resources.
· Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related transactions (e.g., billing, renewals).
· Facility Presentation: Ensure the front desk and surrounding areas remain tidy, contributing to the overall cleanliness and appeal of the club. This includes maintaining locker rooms and bathrooms by ensuring they are clean, stocked, and well-presented throughout the day.
· Promote Membership Sales: Educate potential members about the benefits of joining Planet Fitness and encourage sign-ups for memberships, personal training, and other services.
· Team Collaboration: Work alongside fellow team members and management to achieve club goals, maintain a clean and safe environment, and deliver excellent customer service.
Qualifications:
· Previous customer service experience is preferred.
· Strong communication and interpersonal skills.
· Basic computer skills.
· Positive attitude with a passion for helping others and maintaining a welcoming environment.
· Ability to work in a fast-paced environment and manage multiple tasks.
· Ability to work flexible hours, including evenings and weekends.
· High school diploma or equivalent
Physical Demands:
· Must be able to stand and sit for extended periods.
· Occasional lifting and carrying up to 25 lbs.
· Ability to work in a gym environment, interacting with members while maintaining a clean, safe space, including cleaning locker rooms and bathrooms as needed.
Workforce Scheduler - San Juan, PR
Front desk coordinator job in San Juan, PR
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Positions in this function will be responsible for aligning agent/representatives schedules to the future activities intended by UHC to support Vendor staffing to interval level staffing requirements. The Workforce Scheduler will be able to provide explanation and accurate reporting data on actual staffing variance to staffing requirements and actual staffing variance to IDP at any time; and specify the contingencies in place to fill any gap(s).
Primary Responsibilities:
* Update Agent schedules as needed based on hiring, terminations, and shift bids
* Maintain Agent schedule optimization two (2) weeks out including break/lunch movement and shift/DOW adjustments and related communication to ensure interval level staffing requirements and staffing expectations of any specific breakout groups are met
* Pull data; evaluate trends and analysis as related to projected and actual data as requested by UHC
* Produce and monitor reports around projected staffing against interval level staffing requirements for breakout views as defined by UHC via the Intraday Plan (IDP) process
* Speak to projected and actual staffing performance against staffing requirements and IDP commitments at any time at an interval/intraday, daily, and weekly level
* Attend UHC WFM Execution staffing meetings and represents the plan to course correct gaps in collaboration with the Workforce Manager and Workforce Coordinator
* Communicate information from Vendor to UHC via Microsoft Teams real-time chat and e-mail
* Other duties may apply
ENGLISH PROFICIENCY ASSESSMENT WILL BE REQUIRED AFTER APPLICATION
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
* 2+ years Workforce Management experience
* 1+ years of experience in a scheduling role
* Experience in call center setting
* Experience with Microsoft Tools: Microsoft Word (creating memos, writing), Microsoft Outlook (setting calendar appointments, email) and Microsoft Excel (creating/editing spreadsheets, filtering, navigating reports)
* Experience working with NICE IEX WFM or similar WFM scheduling tool
* Ability to work 40 hours / week during standard business operating hours Monday - Friday from 9am - 6pm
* Bilingual Spanish / English
* You will be asked to perform this role in an office setting or other company location
Preferred Qualification:
* Background in reporting and data reconciliation
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#PRLinkedIn
Per Diem Surgical Coordinator - Tissue
Front desk coordinator job in Guaynabo, PR
Join LifeLink - Join a Life Saving Team!
About LifeLink More than four decades ago, a visionary group of innovators, led by renowned nephrologist Dr. Dana Shires, made a life-changing commitment-to save lives through organ and tissue donation. From that bold beginning, LifeLink Foundation was established - founded with heart, purpose, and a mission that still guides us today.
What started as a nonprofit with big dreams has grown into a vision-driven organization of more than 700 dedicated professionals across west-central Florida, Georgia, parts of South Carolina, Puerto Rico, and the US Virgin Islands.
At LifeLink, we are united by our mission: To honor donors and save lives through organ and tissue donation.
Our vision remains clear: To maximize the gift of life while giving hope to donor families and transplant patients.
We are grounded in the values that shape our work and culture-Compassion. Excellence. Legacy. People. Quality.
If you're inspired by purpose, driven by impact, and ready to help save and heal lives, LifeLink is the place for you.
What You'll Do
As a Per Diem Surgical Coordinator - Tissue, you will directly contribute to LifeLink's life-saving mission. Responsible for activities associated with tissue recovery. Works with general guidelines and in coordination with LifeLink staff and Logistics Support Personnel. Apply principles of sterile technique and surgical expertise in the recovery of a variety of cadaveric tissues for transplant. Participates in a rotating per-diem schedule for bone and tissue recoveries and maintains and open line of communication with the Tissue Primary Coordinator and Director of Recovery Services.
Key Responsibilities:
Participates in the surgical recovery of human tissue for transplantation.
Demonstrates thorough knowledge and comprehension of aseptic technique.
Demonstrates ability to circulate in an operating room setting.
Inspect and monitor equipment, supplies, and instrumentation being used for procurement.
Observes environmental conditions and takes corrective measures as necessary. Reports deficiencies to supervisor.
Assist in the preparation of all sterile work areas and supplies needed for various stages of procurement.
Consults with supervisors as it relates to accepted performances of various responsibilities.
Adheres to established protocols set forth in the LifeLink Foundation Tissue Bank Standards and Procedures Manual.
Perform any other duties deemed necessary by the tissue manager or primary coordinator.
Who You Are
Passionate about helping others and making a difference
Aligned with LifeLink's core values of Compassion, Excellence, Legacy, People, and Quality
Surgical Technician or Operating Room Technician Certification and a minimum of two years of experience in any one of these fields.
A minimum of one year of experience in sterile tissue recovery.
Job performance and responsibilities require:
Ability to stand for ninety percent of the work time;
Interpersonal skills to interact with fellow staff members, hospital staff, coordinators, supervisors and management;
Visual acuity and moral dexterity necessary to prepare tissue for clinical use and procure tissue in an aseptic manner;
Respond to calls immediately and within 15 minutes of the call;
Arrive at the office or location instructed within one hour of their being activated or within the timeframe established according logistics. Consistent tardiness is not acceptable.
Work requires extended hours in the performance of tissue recovery activities.
Travel to hospitals around Puerto Rico and US Virgin Islands.
Candidates must be available to provide Per Diem services from Sunday to Friday.
A collaborator who thrives in a mission-first environment
Why LifeLink?
Be part of an organization with a legacy of saving lives and giving hope
Join a passionate and supportive team across Florida, Georgia, and Puerto Rico
COMPANY PAID Medical, Dental, Disability & Life Insurance
Generous COMPANY PAID Pension Plan for your Retirement
Paid Vacation, Sick Days & Holidays
Growth opportunities in a mission-driven, high-impact nonprofit
Work with purpose, knowing your efforts directly touch lives
Diversity, Equity & Inclusion
LifeLink is proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment that reflects the communities we serve.
Ready to Help Change Lives?
Your next career move could be the most meaningful one yet.
Reservations/Front Desk/PBX Agent
Front desk coordinator job in Ro Grande, PR
Job Description
The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Education & Experience
College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Physical Requirements
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Front Desk Full-Time Associate
Front desk coordinator job in Cayey, PR
Job Details Cayey - Cayey, PR Full TimeDescription
Who We Are:
At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgment-free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, with over 2,400 clubs and growing!
Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and well-being of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!
Position Summary: As a Front Desk Associate at Planet Fitness, you will be the first point of contact for members and guests, delivering exceptional customer service while helping to maintain the clean, welcoming, and organized environment of the club. You will play a key role in ensuring members have a positive experience, including assisting with smooth daily operations and ensuring all areas of the club, including locker rooms and bathrooms, are kept in top condition.
Qualifications
Key Responsibilities:
· Customer Service: Greet members and guests in a friendly and professional manner, ensuring that everyone feels welcome and valued.
· Member Support: Assist members with inquiries about membership options, policies, and gym services. Help with equipment usage and direct members to the right resources.
· Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related transactions (e.g., billing, renewals).
· Facility Presentation: Ensure the front desk and surrounding areas remain tidy, contributing to the overall cleanliness and appeal of the club. This includes maintaining locker rooms and bathrooms by ensuring they are clean, stocked, and well-presented throughout the day.
· Promote Membership Sales: Educate potential members about the benefits of joining Planet Fitness and encourage sign-ups for memberships, personal training, and other services.
· Team Collaboration: Work alongside fellow team members and management to achieve club goals, maintain a clean and safe environment, and deliver excellent customer service.
Qualifications:
· Previous customer service experience is preferred.
· Strong communication and interpersonal skills.
· Basic computer skills.
· Positive attitude with a passion for helping others and maintaining a welcoming environment.
· Ability to work in a fast-paced environment and manage multiple tasks.
· Ability to work flexible hours, including evenings and weekends.
· High school diploma or equivalent
Physical Demands:
· Must be able to stand and sit for extended periods.
· Occasional lifting and carrying up to 25 lbs.
· Ability to work in a gym environment, interacting with members while maintaining a clean, safe space, including cleaning locker rooms and bathrooms as needed.
Front Desk Part-Time Associate
Front desk coordinator job in Cayey, PR
Job Details Cayey - Cayey, PR Part TimeDescription
Who We Are:
At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgment-free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, with over 2,400 clubs and growing!
Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and well-being of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!
Position Summary: As a Front Desk Associate at Planet Fitness, you will be the first point of contact for members and guests, delivering exceptional customer service while helping to maintain the clean, welcoming, and organized environment of the club. You will play a key role in ensuring members have a positive experience, including assisting with smooth daily operations and ensuring all areas of the club, including locker rooms and bathrooms, are kept in top condition.
Qualifications
Key Responsibilities:
· Customer Service: Greet members and guests in a friendly and professional manner, ensuring that everyone feels welcome and valued.
· Member Support: Assist members with inquiries about membership options, policies, and gym services. Help with equipment usage and direct members to the right resources.
· Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related transactions (e.g., billing, renewals).
· Facility Presentation: Ensure the front desk and surrounding areas remain tidy, contributing to the overall cleanliness and appeal of the club. This includes maintaining locker rooms and bathrooms by ensuring they are clean, stocked, and well-presented throughout the day.
· Promote Membership Sales: Educate potential members about the benefits of joining Planet Fitness and encourage sign-ups for memberships, personal training, and other services.
· Team Collaboration: Work alongside fellow team members and management to achieve club goals, maintain a clean and safe environment, and deliver excellent customer service.
Qualifications:
· Previous customer service experience is preferred.
· Strong communication and interpersonal skills.
· Basic computer skills.
· Positive attitude with a passion for helping others and maintaining a welcoming environment.
· Ability to work in a fast-paced environment and manage multiple tasks.
· Ability to work flexible hours, including evenings and weekends.
· High school diploma or equivalent
Physical Demands:
· Must be able to stand and sit for extended periods.
· Occasional lifting and carrying up to 25 lbs.
· Ability to work in a gym environment, interacting with members while maintaining a clean, safe space, including cleaning locker rooms and bathrooms as needed.