Front Desk
Front desk coordinator job in Rapid City, SD
Now Hiring!! Join The Rushmore Hotel & Suites in Rapid City, SD
We're hiring Front Desk Agents to join our incredible team!
Positions Available:
Full time and Part Time available. MUST be able to work both shifts- 7am-3pm and 3pm-11pm (no night audit shifts)
Flexible Hours - We'll work with your schedule!
Why You'll Love Working With Us:
Paid Time Off available for part-time positions
DailyPay App - Get paid the next day!
Supportive team environment with opportunities to grow
Be part of a fun, welcoming hospitality team that values your dependability and energy!
Location:
445 Mount Rushmore Drive, Rapid City, SD
Walk-Ins Welcome!
Stop by and ask for an application at the front desk - we'd love to meet you.
Apply today and be part of something special!
Surgery Scheduling Specialist
Front desk coordinator job in Rapid City, SD
Current Employees:
If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.
Primary Location
Rapid City, SD USA
Department
RCH Recovery Room
Scheduled Weekly Hours
40
Starting Pay Rate Range
$16.57 - $20.71
(Determined by the knowledge, skills, and experience of the applicant.)
Job Summary
Provides positive and professional environment for the patient. Serves as the primary appointment scheduler to ensure effective customer service according to Monument Health standards. Assist the nursing staff in providing efficient, effective and safe patient care specific to diagnosis and age of patient served, utilizing communication, and clerical skills. The care is provided under the direction of the nurse in accordance with accepted hospital standards, policies, unit specific competencies and the South Dakota Nurse Practice Act.
Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:
*Supportive work culture
*Medical, Vision and Dental Coverage
*Retirement Plans, Health Savings Account, and Flexible Spending Account
*Instant pay is available for qualifying positions
*Paid Time Off Accrual Bank
*Opportunities for growth and advancement
*Tuition assistance/reimbursement
*Excellent pay differentials on qualifying positions
*Flexible scheduling
Job Description
Essential Functions:
Recognizes emergency situations, assists with notification and direction of personnel, and initiates appropriate responses.
Communicates the need for preauthorization for exams prior to completion of exam scheduling.
Communicates with clients to ensure exam times are acceptable, requirements for exams are understood, and checks for resource conflicts.
Documents changes in scheduled exams and patient demographics in the appropriate systems.
Ensures all orders placed in the system meet the time frame requested by the provider ordering the exam.
Acts as a resource for scheduling issues and new employees.
Arranges the schedule if cases cancel or add-ons occur so that the rooms will be well utilized.
Completes all assigned clerical activities.
Contributes to patient care; i.e. specimens to lab, blood to unit, cleaning carts and placing clean linens, clean OR's) in accordance with unit guidelines.
Contributes to the permanent document of patient data.
Able to prioritize physician's orders and initiate appropriate action in a timely manner.
Accurately transcribes physician's orders.
Acts as a receptionist and participates in admission, discharge, and transfer of patients.
Uses excellent customer service skills with all communications with all customers; i.e. all members of the perioperative team, providers, patient/family, all MH caregivers.
Utilizes sound judgment in the reporting of data and in the provision of patient care.
All other duties as assigned.
Additional Requirements
Required:
Education - High School Diploma/GED Equivalent
Preferred:
Experience - 1+ years of Healthcare Experience
Physical Requirements:
Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
Job Category
Revenue Cycle
Job Family
Registration and Scheduling
Shift
Employee Type
Regular
10 Monument Health Rapid City Hospital, Inc.
Make a difference.
Every day.
Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Auto-ApplySurgery Scheduling Specialist
Front desk coordinator job in Rapid City, SD
Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Rapid City, SD USA Department RCH Recovery Room Scheduled Weekly Hours
40
Starting Pay Rate Range
$16.57 - $20.71
(Determined by the knowledge, skills, and experience of the applicant.)
Job Summary
Provides positive and professional environment for the patient. Serves as the primary appointment scheduler to ensure effective customer service according to Monument Health standards. Assist the nursing staff in providing efficient, effective and safe patient care specific to diagnosis and age of patient served, utilizing communication, and clerical skills. The care is provided under the direction of the nurse in accordance with accepted hospital standards, policies, unit specific competencies and the South Dakota Nurse Practice Act.
Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:
* Supportive work culture
* Medical, Vision and Dental Coverage
* Retirement Plans, Health Savings Account, and Flexible Spending Account
* Instant pay is available for qualifying positions
* Paid Time Off Accrual Bank
* Opportunities for growth and advancement
* Tuition assistance/reimbursement
* Excellent pay differentials on qualifying positions
* Flexible scheduling
Job Description
Essential Functions:
* Recognizes emergency situations, assists with notification and direction of personnel, and initiates appropriate responses.
* Communicates the need for preauthorization for exams prior to completion of exam scheduling.
* Communicates with clients to ensure exam times are acceptable, requirements for exams are understood, and checks for resource conflicts.
* Documents changes in scheduled exams and patient demographics in the appropriate systems.
* Ensures all orders placed in the system meet the time frame requested by the provider ordering the exam.
* Acts as a resource for scheduling issues and new employees.
* Arranges the schedule if cases cancel or add-ons occur so that the rooms will be well utilized.
* Completes all assigned clerical activities.
* Contributes to patient care; i.e. specimens to lab, blood to unit, cleaning carts and placing clean linens, clean OR's) in accordance with unit guidelines.
* Contributes to the permanent document of patient data.
* Able to prioritize physician's orders and initiate appropriate action in a timely manner.
* Accurately transcribes physician's orders.
* Acts as a receptionist and participates in admission, discharge, and transfer of patients.
* Uses excellent customer service skills with all communications with all customers; i.e. all members of the perioperative team, providers, patient/family, all MH caregivers.
* Utilizes sound judgment in the reporting of data and in the provision of patient care.
* All other duties as assigned.
Additional Requirements
Required:
Education - High School Diploma/GED Equivalent
Preferred:
Experience - 1+ years of Healthcare Experience
Physical Requirements:
Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
Job Category
Revenue Cycle
Job Family
Registration and Scheduling
Shift
Employee Type
Regular
10 Monument Health Rapid City Hospital, Inc.
Make a difference. Every day.
Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Auto-ApplyMedical Front Office Admin
Front desk coordinator job in Rapid City, SD
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job DescriptionDaily Responsibilities:
Answering phones
Insurance verification and authorization
Billing insurance companies for payment
Posting payments
Updating patient accounts and medical records
Collecting coinsurance and deductible payments from patients
Hours for this Position:
Monday-Friday 8am-5pm
Advantages of this Opportunity:
Competitive salary, negotiable based on relevant experience
Benefits offered, Medical, Dental, and Vision
Fun and positive work environment
Pay Rate:
$17-$18/HR
Qualifications
Must have insurance knowledge in order to file claims and collect deductibles/coinsurance payments
Additional Information
Interested in hearing more about this great opportunity? Please click Apply or call Sarah Lyle at 407-478-0332 Ext. 119
Front Desk Administrator | Administrative Support Services [USAF0008007]
Front desk coordinator job in Box Elder, SD
ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian provides Enterprise Service Solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Engineering | Environmental | Sustainability | and Human Capital. We help forward-thinking clients solve problems and improve operations. Launched by Management Consultants, our multidisciplinary teams bring together the talents of Global Professionals to complete engagements for public/private companies, defense and civilian government agencies, and non-profit organizations. Our solution-centric services are deployed across the enterprise and target drivers of economic profit (growth, margin, and efficiency). They are also aligned at the intersections of assets, processes, policies, and people delivering value.
ProSidian clients represent a broad spectrum of Industry Sector Groups, including but not limited to -- Sector Groups including but not limited to Consumer Products, Services, And Retail | Defense And Military | Education And Academia | Emergency Services | Energy, Infrastructure, And Environment | Financial Services | Food And Agriculture | Foreign Aid / Technical Assistance | Government And Public Services | Healthcare And Life Sciences | Industrial And Commercial | Manufacturing And Operations | National Security & Intelligence | Non-Profit | Professional Services | Real Estate And Hospitality | Technology, Media, And Telecommunications | Transport And Logistics | etc. Learn More About ProSidian: *****************
Job Description
ProSidian Seeks a Front Desk Administrator | Administrative Support Services [USAF0008007] for Program Support on a Exempt W2: No Overtime Pay Basis Technical Element located Ellsworth AFB, SD Across The MidWest Region supporting Ellsworth AFB Airman and Famliy Readiness Center with Administrative Support Services by maintaining operational excellence and support the Air Force community's critical readiness needs.
Seeking Front Desk Administrator candidates with relevant Aerospace And Defense Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Aerospace And Defense Sector Clients such as USAF. This as a Technical Element or Contract W-2 (IRS-1099) Administrative Support Services Functional Area Professional - Operations Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position.
JOB OVERVIEW
Provide services and support as a Operations (Front Desk Administrator) in the Aerospace And Defense Industry Sector focusing on Program / Project Management Solutions for clients such as U.S. Air Force Military & Family Readiness Center (USAF / M&FRC) | Ellsworth AFB Airman and Family Readiness Center (AFRC).
Generally Located In Ellsworth AFB, SD and across the Mid West Region (Of Country/World).
RESPONSIBILITIES AND DUTIES - Front Desk Administrator | Administrative Support Services [USAF0008007]
Answer calls, greet visitors, direct clients, schedule classes, provide routine information, input/maintain data in AFFIRST and DIMS, assist with computer/equipment use, maintain front desk appearance, generate monthly reports, comply with security/confidentiality/pandemic protocols
Qualifications
Desired Qualifications For Front Desk Administrator | Administrative Support Services [USAF0008007] (USAF0008007) Candidates:
U.S. Citizen, ability to pass background check, familiarity with military environment preferred, attention to detail, customer service orientation, strong communication skills, ability to work independently
Education / Experience Requirements / Qualifications
High School Diploma or equivalent; 1-3 years of administrative, clerical, or front desk experience; experience with data systems (AFFIRST/DIMS) preferred; prior military or government experience a plus
Skills Required
Strong verbal and written communication, data entry accuracy, MS Office proficiency, organizational/time management skills, problem-solving, adaptability
Competencies Required
Customer focus, professionalism, reliability, confidentiality, teamwork, multi-tasking ability, initiative, ability to follow protocols and procedures
Ancillary Details Of The Roles
Serves as first point of contact for clients, providing essential support to Military & Family Readiness Center operations and ensuring smooth client intake and service coordination
Supports administrative data systems and reporting functions critical to operational tracking and compliance, contributing to continuous improvement and mission-readiness for USAF/M&FRC
Other Details
Requires adherence to base security and pandemic protocols; uses government-provided equipment; primarily on-site role at Ellsworth AFB; may require flexible schedule to support mission needs
#TechnicalCrossCuttingJobs #Consulting #Aerospace And Defense #GovernmentSupportServices #ProfessionalAnalyticalSupport #Jugaad #Copitas #PokaYoke
Additional Information
As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed: establish, manage, pursue, and achieve annual goals and objectives with Documented Goals for each of the firm's Eight ProSidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting.
CORE COMPETENCIES
Teamwork - the ability to foster teamwork collaboratively as a participant and effectively as a team leader
Leadership - the ability to guide and lead colleagues on projects and initiatives
Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people
Communication - ability to effectively communicate to stakeholders of all levels orally and in writing
Motivation - persistent in pursuit of quality and optimal client and company solutions
Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or workstreams
Judgment - exercises prudence and insight in the decision-making process while being mindful of other stakeholders and long-term ramifications
Organization - the ability to manage projects and actions and prioritize tasks
------------ ------------ ------------
OTHER REQUIREMENTS
Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary.
Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary.
Commitment - to work with intelligent, interesting people with diverse backgrounds to solve the most significant challenges across private, public, and social sectors
Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
Humility - exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference
Willingness - to constantly learn, share, and grow and to view the world as their classroom
------------ ------------ ------------
BENEFITS AND HIGHLIGHTS
ProSidian Employee Benefits and Highlights: Your good health and well-being are essential to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. We are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently includes the following for Full-Time Employees:
Competitive Compensation: The pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. The Company contributes a fixed dollar amount each month towards the Plan you elect for medical and dental benefits. Contributions are deducted on a pre-tax basis.
Group Medical Health Insurance Benefits: ProSidian partners with BC/BS to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.
Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP.
401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options is available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match.
Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in their life. These benefits include Vacation/Sick days - 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given.
Pre-Tax Payment Programs: Pre-Tax Payment Programs are premium-only plans (POPs) that offer eligible employees a complete Flexible Spending Account (FSA) Plan and a tax benefit.
Purchasing Discounts & Savings Plans: We want you to succeed financially. Therefore, we offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy daily.
Security Clearance: Due to the nature of our consulting engagements, Security Clearance is required for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials.
ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals employed for 90 days for candidates submitted through our Referral Program.
Performance Incentives: Due to the nature of our consulting engagements, performance incentives are associated with each new client that each employee works to pursue and support.
Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent daycare expenses on a pre-tax basis. You determine your projected costs for the Plan Year and then elect to set aside a portion of each paycheck into your FSA.
Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you can elect supplemental life insurance. D&D covers death or dismemberment from an accident only.
Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability.
----------- ------------ ------------
ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply
ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, Vietnam era, or another eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines.
ProSidian Consulting has pledged to the Hiring Our Heroes Program of the US Chamber of Commerce Foundation and the "I Hire Military" Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status.
Furthermore, we believe in "HONOR ABOVE ALL"-success while doing things the right way. Pride comes from the challenge; the reward is excellence in the work.
For Easy Application, Use Our Career Site Located On Http://*****************/ Or Send Your Resume, Bios, And Salary Expectations / Rates To *********************** & *************************
ONLY CANDIDATES WITH THE REQUIRED CRITERIA ARE CONSIDERED.
Be sure to place the job reference code in the subject line of your e-mail. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.
Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital
Easy ApplyPatient Service Coordinator / Receptionist
Front desk coordinator job in Rapid City, SD
Job DescriptionSalary:
Join Our Team as a Patient Service Coordinator at Rapid City Medical Center!
Rapid City Medical Center is seeking a friendly and organized Patient Service Coordinator to be the first point of contact for our patients. In this vital role, youll greet and assist patients during check-in, handle important paperwork, verify insurance and patient information, schedule appointments, collect payments, and manage phone communications with professionalism and care.
If you enjoy working in a fast-paced healthcare environment and take pride in providing excellent customer service, wed love to have you on our team!
This position offers a $500 sign on bonus!
Who We Are
Rapid City Medical Center is a physician clinic dedicated to excellence, choice, and patient-centered care. We prioritize building strong relationships with our patients, partnering with them throughout their health journey. Our team of 90 physicians and advanced practice providers, supported by over 400 employees, combines leading-edge technology with medical expertise to ensure efficient and effective appointments and smooth insurance interactions.
We thrive on collaborating with smart, compassionate individuals. Our work can be challenging, but we are motivated by serving our families, friends, and community in meaningful ways. We value work-life balance and career satisfaction, offering competitive wages, exceptional benefits, and a workplace where you can feel proud of your contributions.
Our benefits package includes health, dental, and vision insurance, 401(k) with profit sharing, life insurance, short- and long-term disability coverage, seven paid holidays plus a floating birthday, paid time off (PTO), and flexible scheduling to support important personal and family milestones.
EDUCATION: High school diploma. Must be 18 years or older.
DUTIES AND RESPONSIBILITIES:
Greet patients in a polite, prompt, helpful manner and provide any necessary instructions/directions.
Update patient information, collect minimum payment according to protocols, ensure completion of any required forms, and informs clinical staff of patients arrival. Maintain orderly waiting areas.
Coordinate, schedule and reschedule patient appointments, answering questions as able or assisting the patient in getting questions answered. Answer telephone, screen calls and takes messages as needed.
Attend meetings as required.
Communicate with Team Leader regarding all matters relating to patient services, work scheduling, and clinic policy.
Perform other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITY REQUIREMENTS:
Knowledge of office policies and procedures and reception tasks.
Knowledge and skill of how to operate office equipment and computers.
Knowledge of Customer Service principles, concepts and techniques.
Skills in answering the telephone in a pleasant and helpful manner and using a multi-line telephone system.
Ability to communicate clearly in person and on the phone and establish/maintain cooperative relationship with patients, families, physicians, staff and other customers.
Ability to organize and prioritize tasks effectively.
Performs other duties as assigned.
PHYSICAL AND ENVIRONMENTAL WORKING CONDITIONS:
Work is performed in an office environment. Work may require hand dexterity for computer keyboarding, the telephone and other office machine operations. Sitting for extended periods of time and must be able to view computer screens for extended periods of time. Work may be stressful at times. Interaction with others is constant, may be interruptive and may involve dealing with ill patients. Must maintain patient confidentiality.
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.
Patient Services Representative
Front desk coordinator job in Rapid City, SD
Primary responsibilities involve providing registration and eligibility services to obtain and process demographic and insurance information for alternate resources, Purchased Referred Care services, Marketplace Sponsorship Program, and private/commercial insurance. The incumbent is responsible for scheduling, rescheduling and maintaining the clinic schedule of their assigned area. This position uses the patient schedule system to check-in scheduled and un-scheduled visits within the Oyate Health Center (OHC). The position requires the incumbent to work on a rotating basis.
Essential Functions
Answers telephone and greets visitors; provides information and assistance; schedules appointments; and resolves problems.
Gathers patient demographic information, updates patient information, and registers patients in the electronic system; determines eligibility for services; and obtains documentation of Indian blood or other documentation of Tribal membership.
Obtains and verifies the health records and RPMS Patient Registration information including Medicaid, Medicare, and private/commercial insurance eligibility prior to clinic visits.
Interviews patient to gather information and establishes a new health record and/or contacts Health Information Management to re-establishes inactive health records if necessary...
Assists patients in completing new or updated forms for the RPMS Patient Registration System.
Identifies and obtains pre-authorization for the patient when needed.
Prepares documents and obtains patient's and/or guardian's signature on required forms as needed, files or routes documents to others appropriately.
Ensures that minor consent forms are prepared, completed, and filed in patient medical chart.
Schedule appointments and follow up appointments when necessary.
Call patients in advance of scheduled appointment to confirm appointment and collect necessary data to verify insurance eligibility.
Identifies and obtains pre-authorization for the patient when needed.
Maintains, key-enters, updates, and verifies all Alternate Resources data necessary for patient registration and for accurate billing, and makes corrections as necessary to improve the Patient Registration System.
Assists with orientation of new personnel and provides orientation specific to appointments desk processes as needed.
Works in coordination with Benefits Coordinators to establish patient eligibility for the Marketplace Sponsorship Program. Completes necessary tracking forms and turn in weekly or as requested.
Provides reports in accordance with established schedule and format as requested.
Maintains adequate supply of required forms/documents.
Participates on performance improvement teams and other committees as assigned.
Must comply with federal laws and regulations as required by the Health Insurance Portability and Accountability Act (HIPAA).
Performs related duties.
Requirements
Participates in Core Connections training and applies GPTLHB Core Connections concepts and practices in their work.
Knowledge of HIPAA.
Knowledge of eligibility requirements and acceptable documentation.
Knowledge of patient registration principles.
Knowledge of medical terminology.
Knowledge of current state laws concerning vital statistic records and birth/death certificates.
Knowledge of modern office practices and procedures.
Knowledge of the correct and effective use of English, including grammar, spelling, and punctuation.
Knowledge of assigned department's policies and procedures.
Knowledge of computers and job-related software programs.
Knowledge of customer service principles.
Ability to work with personal computer and utilize a variety of software applications, including database and office software systems.
Ability to communicate clearly and effectively, both orally and in writing, using tact and sensitivity.
Ability to organize the multiple demands of the job.
Skill in prioritizing and organizing work, and maintenance of files and records.
Skill in the provision of customer services.
Skill in the use of such office equipment as a computer, scanner, fax machine, and copier.
Skill in oral and written communication.
Education/Experience/Certificates/Credentials
High school diploma or equivalent.
One (1) year of administrative office support experience sufficient to understand the major duties of the position, and to be able to answer questions and resolve problems. Experience in a clinic setting is preferred.
Must successfully pass a criminal and background check, and a pre-employment drug screen.
The GPTLHB is a tribal organization which follows tribal preference laws. It is our policy to give preference to qualified Indian/Tribal candidates over qualified non-native candidates in hiring decisions, if all other qualifications are equal.
Employment is contingent upon the outcome of all required criminal background checks.
Compliance with our Employee Health Procedure is a condition of employment. You are required to agree that you will comply with all job-related employee health screening and immunizations prior to your first day of employment. Jobs require that you have documentation that you have completed the following immunizations prior to your first day of employment: MMR (Measles, Mumps and Rubella, Varicella (Chicken Pox), Hepatitis B, Influenza, T-dap (Tetanus - Diphtheria - Pertussis), and COVID-19 vaccination is required .
Auto-ApplyReceptionist
Front desk coordinator job in Rapid City, SD
We are a busy optometric practice dedicated to providing high-quality, family-focused eye care. Our office offers a warm, supportive, and team-oriented work environment where employees feel valued. We work hard, collaborate well, and maintain a positive atmosphere that allows us to best serve the needs of our patients.
We are seeking a friendly, outgoing, professional, and ambitious Receptionist to join our team and serve as the welcoming first point of contact for our patients.
Benefits
We offer a comprehensive benefits package including vision care, health, dental, SIMPLE retirement plan, paid holidays, and paid time off.
Compensation
Starting salary $17.00 per hour dependent on experience and qualifications.
Schedule
Our office hours are Monday through Friday from 7:30am to 5:30pm and Saturdays from 7:30am to 12:00pm.
We are seeking someone available 8:00am-5:45pm four days per week (Monday, Tuesday, Thursday, Friday) and every other Saturday from 7:00am-12:15pm.
Reception Duties and Responsibilities
Handle calls to the practice.
Greet patients on a regular basis and provide excellent patient care; check patients in and out.
Greet business associates and others who visit the office.
Schedule patient's appointments; actively work to reschedule as openings are established.
Contact patients to confirm appointments.
Assist with referrals.
Prepare patient's charts and ensure confidentiality of all records.
Update contact information at each visit.
Track and report daily scheduling metrics.
Maintain patient records in the billing/scheduling system.
Perform simple bookkeeping such as collecting all patient balances and co-pays and post accurately.
Verify insurance information.
Assure the waiting and office area is clean, neat and organized.
Administrative duties for this position include faxing, copying, making phone calls, preparing patients' medical records, scanning, and entering extensive data in the office's computer system.
What We're Looking For
Applicants should be extremely efficient, organized, and resourceful. The ideal candidate thrives in a fast-paced environment, adapts easily, and demonstrates excellent interpersonal skills when interacting with a wide range of personalities.
A high school diploma is required; some college coursework is preferred. Reception experience is a plus but not required-we are willing to train the right person.
Family referral Coordinator
Front desk coordinator job in Rapid City, SD
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are looking for passionate and empathetic person to support the National Child Measurement Programme (NCMP). This role will include calling families that have taken part in the NCMP and encourage them to access our free healthy lifestyle programmes.
You will be a connector within the delivery team, to link families who are looking for support within the programmes we are running across local community services and professionals.
This is a UK Based role. You MUST be living in the United Kingdom with the Right to work in the UK to be considered for this role. Applications from outside of the UK will be unsuccessful.
This role will be predominantly home based but some travel will be required to events in Bristol therefore we can only consider candidates in the Bristol area.
You will be responsible for calling families who receive the National Child Measurement Programme to chat about the impact of the results, discuss what is happening for them as a family, and encourage them to take up any of our free services.
Whilst calling families, you'll need to be flexible and adopt multiple approaches and techniques to encourage parents to make use of free services that will ultimately improve the health and wellbeing of their family.
You'll thrive in this role if you enjoy having meaningful conversations, have skills around motivational interviewing, empathetic listening and have the courage to approach parents/carers with tenacity and challenge decisions with curiosity.
In this role, you'll be able to engage in meaningful work that truly impacts childhood obesity, enhancing lives by improving quality and longevity.
Role duties:
• Call families who receive an above healthy weight NCMP letter
• Discuss how they feel about receiving the letter
• Have sensitive and perhaps tough conversations with parents regarding their child's weight
• Discuss the support available in the local community and talk through the services we provide
• If families would like support book them into the system and send confirmation/welcome packs, as well as share any relevant resources with families
• Update system with communications with families
• Manage family profiles on the CRM
• Manage the NCMP data
• Understand the community support available for families
• Support the delivery team on asset mapping of local services
• Meet with local partners and stakeholders to update on our services
• Any other requirements for the business.
Community Outreach and Stakeholder Collaboration
Develop and sustain relationships with NCMP (National Child Measurement Programme) nurses across localities to enhance referral pathways and service integration.
Support school-based engagement initiatives such as workshops, assemblies, and activity days to promote healthy lifestyles and increase service visibility among children and families.
Qualifications and Experience
• Experience working with families in a supportive or educational capacity
• Experience of working in a public health environment
• Experience of working in a customer facing role
• Experience and competence in using a data management system
• Experience of using IT systems
• Experience of inputting and processing data
• Experience of managing customer concerns or issues
• Experience of working remotely
• Experience in communicating information with other teams
• An understanding of the stages of behaviour change
Individual competencies
• A personable, non-judgmental and sensitive approach to communicating with the public
• IT literate especially excellent working knowledge of Microsoft Office
• Excellent organisational skills to manage and prioritise workload, anticipate needs and work on own initiative and as part of a high functioning team
• Fluent and clear in English speaking
• Active listening skills
• Excellent data processing and data management system skills
• Confident, self motivated, passionate, flexible and adaptable
• Good attention to detail
• Able to respond positively to new situations
• Methodical with the ability to understand and meet targets and deadlines, able to learn and assimilate new information.
• Ability to reflect and appraise own performance and that of others.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
12,500.00
Maximum Salary
£
14,000.00
Front Desk Agent Seasonal
Front desk coordinator job in Custer, SD
Represents the hotel to the guest throughout all stages of the guest's stay. GUEST SERVICE ASSOCIATE DUTIES AND RESPONSIBILITIES:
Register guests and assigns rooms. Accommodates special requests whenever possible.
Assists in pre-registration and blocking of rooms for reservations.
Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
Understands room status and room status tracking.
Knows room locations, types of rooms available, and room rates.
Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.
Uses suggestive selling techniques to sell rooms and to promote other services of the hotel and or CH Amenities.
Knows the location and types of available rooms as well as the activities and services of the property.
Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms.
Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
Knows how to use front office equipment.
Process guest check-outs.
Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange,
Follows procedures for issuing and closing safe deposit boxes used by guests.
Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work.
Uses proper telephone etiquette.
Performs cashiering tasks like bill/invoice settlement, posting charges to the guest, paid out's
Uses proper mail, package, and message handling procedures and record details in the courier Mail Register.
Communicate services and amenities of the hotel to guests.
Obtain proper identification for tax-exempt guests and attach the form to registration card.
Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel.
Attends department meetings.
Reports any unusual occurrences or requests to the manager or assistant manager.
Knows all safety and emergency procedures, Is aware of accident prevention policies.
Maintains the cleanliness and neatness of the front desk area.
Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.
Any other duties as assigned by AGM or GM.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Auto-Apply2026 April-October Seasonal Front Desk Agent
Front desk coordinator job in Custer, SD
Department: Rooms
Reports to: Front Desk Manager
Front desk activities of the resort include resolving problems arising from guest complaints, completing reservation and room assignment activities and addressing
Responsibilities
Provides excellent guest service.
Is thoroughly familiar with all lodges and activities in Custer State Park.
Works closely with the Central Reservations staff to receive reservations or
monitor changes.
Monitors the posting of payments and changes to ensure their accuracy and
completeness.
Works on a continual basis with the housekeeping and maintenance departments
regarding current status of available rooms/cabins.
Answers inquiries pertaining to resort policies and services and park activities.
May be assigned other duties, at times in other departments, as the need arises
to support fellow staff members in achieving the company mission.
Qualifications
To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are representative of
the knowledge and/or ability required.
Education/Experience Preferred:
Prior experience desired, but not required. High school education or GED
preferred or equivalent combination of education and experience.
Reasoning Ability:
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Physical Requirements:
The physical demands described here are representative of those that must be met by
an associate to successfully perform the essential functions of this job:
Requires grasping, writing, standing, walking, repetitive motions, listening and hearing abilities and visual acuity.
Talking and hearing occurs continuously in the process of communicating with guests, supervisors and other associates.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Required to use hands, reach with hands and arms, climb or balance, and kneel, crouch, or crawl.
The associate must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
I have read this and understand its contents. Furthermore, I verify that I
am able to meet all criteria as detailed above and am capable of performing all tasks
described. I also understand that no written job description can detail every aspect of a
job and realize that I may be asked to work in other areas besides my primary position.
About Us: At Regency Hotel Management, hospitality is who we are-and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyFront Desk Associate
Front desk coordinator job in Deadwood, SD
Job Details Four Points by Sheraton - Deadwood, SDDescription
Join the team at Four Points by Sheraton in Deadwood, SD, where you'll discover a supportive atmosphere dedicated to fostering internal growth and service excellence. Here's why you should choose to be a part of our team:
Supportive Team Atmosphere: Experience a workplace culture that values collaboration, teamwork, and mutual support, where every team member is encouraged to grow and thrive.
Internal Growth Opportunities: Benefit from ample opportunities for professional development and advancement within the organization, allowing you to expand your skills and take your career to new heights.
Focus on Service Excellence: Embrace a commitment to delivering exceptional service to our Guests, with a strong emphasis on excellence in hospitality, ensuring memorable experiences for every visitor.
Backed by LIV Hospitality: You'll thrive in your role with our comprehensive support and exclusive perks:
Hotel Discounts: Enjoy reduced rates at LIV properties for your travels.
Dining Deals: Get discounts on food and beverages at our outlets.
WaTiki Waterpark Passes: Enjoy family passes for WaTiki Indoor Waterpark.
Starbucks Offers: Buy one get one free at Liv Hospitality Starbucks.
Juniper at Vertex Sky Bar Access: Experience Juniper at Vertex with complimentary access.
AJ's Wicked Salon & Spa: Enjoy 10% off products and services.
Gaming Benefits: Get $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort.
Sol Vibe Discounts: Receive 20% off products and services at Sol Vibe.
At Four Points by Sheraton in Deadwood, you'll not only find a job, but a supportive community dedicated to helping you reach your full potential while delivering outstanding service to our guests. Join us and become a valued member of our team today.
Qualifications
Responsibilities
Responsible for making room reservations and checking guests in and out of the Hotel.
Issues room keys, Pamphlets, discount cards, etc.
Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel.
Ensures confidentiality, security and safety of hotel guests regarding Front Desk communications at all times
Arranges transportation for guests.
Compute bills, post charges, collects payment and makes change for guests.
Runs various reports - hand written and computer.
Maintain the cleanliness and neatness of the front desk and lobby area.
Wear a uniform up to property standards and nametag at all times on property.
Other duties may be assigned to meet business needs.
Requirements:
Must be 18 years or older.
Must have strong computer skills and ability to learn hotel property management system(s).
Ability to quickly learn front desk technical procedures, such as: check-in, check-out, selling skills, computer operations, telephone operations, etc.
Strong communication and listening skills and the ability to work and communicate effectively with the general public, employees, co-workers and with all levels of management.
Working knowledge of MS Office required, hotel property management systems a plus.
Proven ability to multi-task in a high volume work setting with strong attention to detail and deadlines.
Dependable with reliable transportation and the ability to work a flexible schedule.
Ability to stand for extended periods of time.
Benefits for full-time Associates:
Health / dental / vision / life
401k plan with 3% match after one year of employment
Company-wide discounts on hotel rooms and restaurants
We offer daily pay to all Associates through ZayZoon!!!
An equal-opportunity employer
Medical Front Office Admin
Front desk coordinator job in Rapid City, SD
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Daily Responsibilities
:
Answering phones
Insurance verification and authorization
Billing insurance companies for payment
Posting payments
Updating patient accounts and medical records
Collecting coinsurance and deductible payments from patients
Hours for this Position:
Monday-Friday 8am-5pm
Advantages of this Opportunity:
Competitive salary, negotiable based on relevant experience
Benefits offered, Medical, Dental, and Vision
Fun and positive work environment
Pay Rate:
$17-$18/HR
Qualifications
Must have insurance knowledge in order to file claims and collect deductibles/coinsurance payments
Additional Information
Interested in hearing more about this great opportunity? Please click Apply or call Sarah Lyle at 407-478-0332 Ext. 119
Patient Access Specialist I | Cancer Care Institute
Front desk coordinator job in Rapid City, SD
Current Employees:
If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.
Primary Location
Rapid City, SD USA
Department
CCI Administration
Scheduled Weekly Hours
40
Starting Pay Rate Range
$17.10 - $19.66
(Determined by the knowledge, skills, and experience of the applicant.)
Job Summary
It starts with heart. That is what you will do each day. As a Patient Access Specialist I at Monument Health, you can begin your healthcare career with no experience necessary. You will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and- most importantly- a life-changing career. You will make a difference. Every day.
As a Patient Access Specialist I, you are responsible for the integrity of all front-end patient access and registration functions including support of excellent patient care and seamless revenue cycle process. You are the first person our patients see each time they enter the facility or department! You are a trusted resource to provide service excellence to all patients, families, physicians, clinicians, and internal departments.
Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you'll join us.
Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:
*Supportive work culture
*Medical, Vision and Dental Coverage
*Retirement Plans, Health Savings Account, and Flexible Spending Account
*Instant pay is available for qualifying positions
*Paid Time Off Accrual Bank
*Opportunities for growth and advancement
*Tuition assistance/reimbursement
*Excellent pay differentials on qualifying positions
*Flexible scheduling
Job Description
Essential Job Functions:
Accountable for accurately collecting demographics, confirming patient identity, guarantor assignment, and coverage information and verification from patients or informants including obtaining necessary documents for check-in or admission among various patient settings, utilizing various communication methods (i.e phone, letters, face-to-face, bedside).
Assists in achieving the strategic objectives of Monument Health by following Revenue Cycle guidelines. Including participating in quality assurance and improvement activities.
Demonstrates knowledge of payer information and benefits, including Medicare, Medicaid, and commercial payers as well as third party liability payers.
Performs point of service collections including prepayments, outstanding balances, co-payment and co-insurance; daily reconciliation of cash drawer. Provides patients with basic account reconciliation.
Initiates financial clearance by providing patient with cost estimates for scheduled services. Properly escalates financial clearance needs on behalf of the patient.
Review and understand authorization and referral records to confirm financial clearance.
Educates patient and maintains regulatory compliance as required by distributing and/or obtaining required forms and signatures including consents for treatment and financial agreements, ABN/waivers, and other regulatory forms.
Performs business office duties including incoming phone calls and messages, in-basket messaging, patient communications, intra-departmental communications, scanning/faxes, taxi vouchers, mail distribution, lost and found, safe and valuables and other duties as assigned.
Provides service excellence including way-finding, reception. Demonstrates the importance of satisfying the needs of the customer by interacting with him/her in a friendly and caring way, being attentive to both emotional and physical needs. Takes responsibility to maintain communication with the customer in order to provide a secure and pleasant experience throughout the system.
May obtain referrals and order transcription, as applicable to service area.
Perform patient scheduling and check-out, including pre-arrival management for upcoming services per protocols within the supported department, managing and monitoring patient wait lists and recall lists appropriately.
Maintain registration related work queues including ongoing resolution of errors.
Working knowledge of the electronic medical record: advanced directives, release of information, patient portal proxy forms. Ability to educate patient on the patient basic purpose, and regulations.
Address account inquires, resolve or escalate inquiries as appropriate.
In order to provide the highest quality of care to our patients, individuals may be required to work beyond normal scheduled shifts and will be required to comply with Monument Health's Attendance Policy.
May perform patient movement activities in the electronic medical record.
May arrange patient transportation and other enabling services.
Assist clinical care team as needed including providing transport in cooperation with clinical team direction.
Responsible for attending all mandatory education, compliance and safety program sessions.
Required to comply with all current and future policies and procedures and report directly to the supervisor.
All other duties as assigned.
Additional Requirements
Preferred:
Education - High School Diploma/GED Equivalent
Work Experience - 1+ years Customer Service Experience; 1+ years Patient Relations Experience; 1+ years Medical Patient Accounts/Financial Services Experience
Physical Requirements: Medium work - exerting up to 10 pounds of force constantly (67-100% of the time), and/or up to 25 pounds of force frequently (34-66% of the time), and or up to 50 pounds of force occassionally (up to 33% of the time), and/or up to 50 pounds seldomly to move objects. Possible exposure to blood, bodily fluids, or tissues. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours.
Job Category
Revenue Cycle
Job Family
Registration and Scheduling
Shift
Employee Type
Regular
10 Monument Health Rapid City Hospital, Inc.
Make a difference.
Every day.
Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Auto-ApplyPatient Access Specialist I | Clinic
Front desk coordinator job in Box Elder, SD
Current Employees:
If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.
Primary Location
Box Elder, SD USA
Department
MHUC-RC Liberty Plaza Clinic Management
Scheduled Weekly Hours
40
Starting Pay Rate Range
$17.10 - $19.66
(Determined by the knowledge, skills, and experience of the applicant.)
Job Summary
It starts with heart. That is what you will do each day. As a Patient Access Specialist I at Monument Health, you can begin your healthcare career with no experience necessary. You will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and- most importantly- a life-changing career. You will make a difference. Every day.
As a Patient Access Specialist I, you are responsible for the integrity of all front-end patient access and registration functions including support of excellent patient care and seamless revenue cycle process. You are the first person our patients see each time they enter the facility or department! You are a trusted resource to provide service excellence to all patients, families, physicians, clinicians, and internal departments.
Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you'll join us.
Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:
*Supportive work culture
*Medical, Vision and Dental Coverage
*Retirement Plans, Health Savings Account, and Flexible Spending Account
*Instant pay is available for qualifying positions
*Paid Time Off Accrual Bank
*Opportunities for growth and advancement
*Tuition assistance/reimbursement
*Excellent pay differentials on qualifying positions
*Flexible scheduling
Job Description
Essential Job Functions:
Accountable for accurately collecting demographics, confirming patient identity, guarantor assignment, and coverage information and verification from patients or informants including obtaining necessary documents for check-in or admission among various patient settings, utilizing various communication methods (i.e phone, letters, face-to-face, bedside).
Assists in achieving the strategic objectives of Monument Health by following Revenue Cycle guidelines. Including participating in quality assurance and improvement activities.
Demonstrates knowledge of payer information and benefits, including Medicare, Medicaid, and commercial payers as well as third party liability payers.
Performs point of service collections including prepayments, outstanding balances, co-payment and co-insurance; daily reconciliation of cash drawer. Provides patients with basic account reconciliation.
Initiates financial clearance by providing patient with cost estimates for scheduled services. Properly escalates financial clearance needs on behalf of the patient.
Review and understand authorization and referral records to confirm financial clearance.
Educates patient and maintains regulatory compliance as required by distributing and/or obtaining required forms and signatures including consents for treatment and financial agreements, ABN/waivers, and other regulatory forms.
Performs business office duties including incoming phone calls and messages, in-basket messaging, patient communications, intra-departmental communications, scanning/faxes, taxi vouchers, mail distribution, lost and found, safe and valuables and other duties as assigned.
Provides service excellence including way-finding, reception. Demonstrates the importance of satisfying the needs of the customer by interacting with him/her in a friendly and caring way, being attentive to both emotional and physical needs. Takes responsibility to maintain communication with the customer in order to provide a secure and pleasant experience throughout the system.
May obtain referrals and order transcription, as applicable to service area.
Perform patient scheduling and check-out, including pre-arrival management for upcoming services per protocols within the supported department, managing and monitoring patient wait lists and recall lists appropriately.
Maintain registration related work queues including ongoing resolution of errors.
Working knowledge of the electronic medical record: advanced directives, release of information, patient portal proxy forms. Ability to educate patient on the patient basic purpose, and regulations.
Address account inquires, resolve or escalate inquiries as appropriate.
In order to provide the highest quality of care to our patients, individuals may be required to work beyond normal scheduled shifts and will be required to comply with Monument Health's Attendance Policy.
May perform patient movement activities in the electronic medical record.
May arrange patient transportation and other enabling services.
Assist clinical care team as needed including providing transport in cooperation with clinical team direction.
Responsible for attending all mandatory education, compliance and safety program sessions.
Required to comply with all current and future policies and procedures and report directly to the supervisor.
All other duties as assigned.
Additional Requirements
Preferred:
Education - High School Diploma/GED Equivalent
Work Experience - 1+ years Customer Service Experience; 1+ years Patient Relations Experience; 1+ years Medical Patient Accounts/Financial Services Experience
Physical Requirements: Medium work - exerting up to 10 pounds of force constantly (67-100% of the time), and/or up to 25 pounds of force frequently (34-66% of the time), and or up to 50 pounds of force occassionally (up to 33% of the time), and/or up to 50 pounds seldomly to move objects. Possible exposure to blood, bodily fluids, or tissues. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours.
Job Category
Revenue Cycle
Job Family
Registration and Scheduling
Shift
Employee Type
Regular
10 Monument Health Rapid City Hospital, Inc.
Make a difference.
Every day.
Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Auto-Apply2026 April-October Seasonal Front Desk Agent
Front desk coordinator job in Custer, SD
Department: Rooms
Reports to: Front Desk Manager
Front desk activities of the resort include resolving problems arising from guest complaints, completing reservation and room assignment activities and addressing
unusual requests or inquiries by performing the following duties:
Responsibilities
Provides excellent guest service.
Is thoroughly familiar with all lodges and activities in Custer State Park.
Works closely with the Central Reservations staff to receive reservations or
monitor changes.
Monitors the posting of payments and changes to ensure their accuracy and
completeness.
Works on a continual basis with the housekeeping and maintenance departments
regarding current status of available rooms/cabins.
Answers inquiries pertaining to resort policies and services and park activities.
May be assigned other duties, at times in other departments, as the need arises
to support fellow staff members in achieving the company mission.
Qualifications
To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are representative of
the knowledge and/or ability required.
Education/Experience Preferred:
Prior experience desired, but not required. High school education or GED
preferred or equivalent combination of education and experience.
Reasoning Ability:
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Physical Requirements:
The physical demands described here are representative of those that must be met by
an associate to successfully perform the essential functions of this job:
Requires grasping, writing, standing, walking, repetitive motions, listening and hearing abilities and visual acuity.
Talking and hearing occurs continuously in the process of communicating with guests, supervisors and other associates.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Required to use hands, reach with hands and arms, climb or balance, and kneel, crouch, or crawl.
The associate must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
I have read this and understand its contents. Furthermore, I verify that I
am able to meet all criteria as detailed above and am capable of performing all tasks
described. I also understand that no written job description can detail every aspect of a
job and realize that I may be asked to work in other areas besides my primary position.
About Us: At Regency Hotel Management, hospitality is who we are-and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Front Desk Associate
Front desk coordinator job in Deadwood, SD
Job Details Tru by Hilton - Deadwood, SD Full-Time/Part-Time $17.00 HourlyDescription
Responsibilities
Responsible for making room reservations and checking guests in and out of the Hotel.
Issues room keys, Pamphlets, discount cards, etc.
Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel.
Ensures confidentiality, security and safety of hotel guests regarding Front Desk communications at all times
Arranges transportation for guests.
Compute bills, post charges, collects payment and makes change for guests.
Runs various reports - hand written and computer.
Maintain the cleanliness and neatness of the front desk and lobby area.
Wear a uniform up to property standards and nametag at all times on property.
Other duties may be assigned to meet business needs.
Qualifications
Other Qualifications:
Must be 18 years or older.
Must have strong computer skills and ability to learn hotel property management system(s).
Ability to quickly learn front desk technical procedures, such as: check-in, check-out, selling skills, computer operations, telephone operations, etc.
Strong communication and listening skills and the ability to work and communicate effectively with the general public, employees, co-workers and with all levels of management.
Working knowledge of MS Office required, hotel property management systems a plus.
Proven ability to multi-task in a high volume work setting with strong attention to detail and deadlines.
Dependable with reliable transportation and the ability to work a flexible schedule.
Ability to stand for extended periods of time.
Benefits for full-time Associates:
Health / dental / vision / life
401k plan with 3% match after one year of employment
Company-wide discounts on hotel rooms and restaurants
We offer daily pay to all Associates through ZayZoon!!!
An equal-opportunity employer
Patient Access Specialist I | Emergency Department
Front desk coordinator job in Spearfish, SD
Current Employees:
If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.
Primary Location
Spearfish, SD USA
Department
SPH Emergency Services
Scheduled Weekly Hours
36
Starting Pay Rate Range
$17.10 - $19.66
(Determined by the knowledge, skills, and experience of the applicant.)
Job Summary
It starts with heart. That is what you will do each day. As a Patient Access Specialist I at Monument Health, you can begin your healthcare career with no experience necessary. You will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and- most importantly- a life-changing career. You will make a difference. Every day.
As a Patient Access Specialist I, you are responsible for the integrity of all front-end patient access and registration functions including support of excellent patient care and seamless revenue cycle process. You are the first person our patients see each time they enter the facility or department! You are a trusted resource to provide service excellence to all patients, families, physicians, clinicians, and internal departments.
Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you'll join us.
Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:
*Supportive work culture
*Medical, Vision and Dental Coverage
*Retirement Plans, Health Savings Account, and Flexible Spending Account
*Instant pay is available for qualifying positions
*Paid Time Off Accrual Bank
*Opportunities for growth and advancement
*Tuition assistance/reimbursement
*Excellent pay differentials on qualifying positions
*Flexible scheduling
Job Description
Essential Job Functions:
Accountable for accurately collecting demographics, confirming patient identity, guarantor assignment, and coverage information and verification from patients or informants including obtaining necessary documents for check-in or admission among various patient settings, utilizing various communication methods (i.e phone, letters, face-to-face, bedside).
Assists in achieving the strategic objectives of Monument Health by following Revenue Cycle guidelines. Including participating in quality assurance and improvement activities.
Demonstrates knowledge of payer information and benefits, including Medicare, Medicaid, and commercial payers as well as third party liability payers.
Performs point of service collections including prepayments, outstanding balances, co-payment and co-insurance; daily reconciliation of cash drawer. Provides patients with basic account reconciliation.
Initiates financial clearance by providing patient with cost estimates for scheduled services. Properly escalates financial clearance needs on behalf of the patient.
Review and understand authorization and referral records to confirm financial clearance.
Educates patient and maintains regulatory compliance as required by distributing and/or obtaining required forms and signatures including consents for treatment and financial agreements, ABN/waivers, and other regulatory forms.
Performs business office duties including incoming phone calls and messages, in-basket messaging, patient communications, intra-departmental communications, scanning/faxes, taxi vouchers, mail distribution, lost and found, safe and valuables and other duties as assigned.
Provides service excellence including way-finding, reception. Demonstrates the importance of satisfying the needs of the customer by interacting with him/her in a friendly and caring way, being attentive to both emotional and physical needs. Takes responsibility to maintain communication with the customer in order to provide a secure and pleasant experience throughout the system.
May obtain referrals and order transcription, as applicable to service area.
Perform patient scheduling and check-out, including pre-arrival management for upcoming services per protocols within the supported department, managing and monitoring patient wait lists and recall lists appropriately.
Maintain registration related work queues including ongoing resolution of errors.
Working knowledge of the electronic medical record: advanced directives, release of information, patient portal proxy forms. Ability to educate patient on the patient basic purpose, and regulations.
Address account inquires, resolve or escalate inquiries as appropriate.
In order to provide the highest quality of care to our patients, individuals may be required to work beyond normal scheduled shifts and will be required to comply with Monument Health's Attendance Policy.
May perform patient movement activities in the electronic medical record.
May arrange patient transportation and other enabling services.
Assist clinical care team as needed including providing transport in cooperation with clinical team direction.
Responsible for attending all mandatory education, compliance and safety program sessions.
Required to comply with all current and future policies and procedures and report directly to the supervisor.
All other duties as assigned.
Additional Requirements
Preferred:
Education - High School Diploma/GED Equivalent
Work Experience - 1+ years Customer Service Experience; 1+ years Patient Relations Experience; 1+ years Medical Patient Accounts/Financial Services Experience
Physical Requirements: Medium work - exerting up to 10 pounds of force constantly (67-100% of the time), and/or up to 25 pounds of force frequently (34-66% of the time), and or up to 50 pounds of force occassionally (up to 33% of the time), and/or up to 50 pounds seldomly to move objects. Possible exposure to blood, bodily fluids, or tissues. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours.
Job Category
Revenue Cycle
Job Family
Registration and Scheduling
Shift
Employee Type
Regular
62 Monument Health Spearfish Hospital
Make a difference.
Every day.
Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Auto-ApplyPatient Access Specialist I | Emergency Department
Front desk coordinator job in Spearfish, SD
Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Spearfish, SD USA Department SPH Emergency Services Scheduled Weekly Hours
36
Starting Pay Rate Range
$17.10 - $19.66
(Determined by the knowledge, skills, and experience of the applicant.)
Job Summary
It starts with heart. That is what you will do each day. As a Patient Access Specialist I at Monument Health, you can begin your healthcare career with no experience necessary. You will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and- most importantly- a life-changing career. You will make a difference. Every day.
As a Patient Access Specialist I, you are responsible for the integrity of all front-end patient access and registration functions including support of excellent patient care and seamless revenue cycle process. You are the first person our patients see each time they enter the facility or department! You are a trusted resource to provide service excellence to all patients, families, physicians, clinicians, and internal departments.
Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you'll join us.
Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:
* Supportive work culture
* Medical, Vision and Dental Coverage
* Retirement Plans, Health Savings Account, and Flexible Spending Account
* Instant pay is available for qualifying positions
* Paid Time Off Accrual Bank
* Opportunities for growth and advancement
* Tuition assistance/reimbursement
* Excellent pay differentials on qualifying positions
* Flexible scheduling
Job Description
Essential Job Functions:
* Accountable for accurately collecting demographics, confirming patient identity, guarantor assignment, and coverage information and verification from patients or informants including obtaining necessary documents for check-in or admission among various patient settings, utilizing various communication methods (i.e phone, letters, face-to-face, bedside).
* Assists in achieving the strategic objectives of Monument Health by following Revenue Cycle guidelines. Including participating in quality assurance and improvement activities.
* Demonstrates knowledge of payer information and benefits, including Medicare, Medicaid, and commercial payers as well as third party liability payers.
* Performs point of service collections including prepayments, outstanding balances, co-payment and co-insurance; daily reconciliation of cash drawer. Provides patients with basic account reconciliation.
* Initiates financial clearance by providing patient with cost estimates for scheduled services. Properly escalates financial clearance needs on behalf of the patient.
* Review and understand authorization and referral records to confirm financial clearance.
* Educates patient and maintains regulatory compliance as required by distributing and/or obtaining required forms and signatures including consents for treatment and financial agreements, ABN/waivers, and other regulatory forms.
* Performs business office duties including incoming phone calls and messages, in-basket messaging, patient communications, intra-departmental communications, scanning/faxes, taxi vouchers, mail distribution, lost and found, safe and valuables and other duties as assigned.
* Provides service excellence including way-finding, reception. Demonstrates the importance of satisfying the needs of the customer by interacting with him/her in a friendly and caring way, being attentive to both emotional and physical needs. Takes responsibility to maintain communication with the customer in order to provide a secure and pleasant experience throughout the system.
* May obtain referrals and order transcription, as applicable to service area.
* Perform patient scheduling and check-out, including pre-arrival management for upcoming services per protocols within the supported department, managing and monitoring patient wait lists and recall lists appropriately.
* Maintain registration related work queues including ongoing resolution of errors.
* Working knowledge of the electronic medical record: advanced directives, release of information, patient portal proxy forms. Ability to educate patient on the patient basic purpose, and regulations.
* Address account inquires, resolve or escalate inquiries as appropriate.
* In order to provide the highest quality of care to our patients, individuals may be required to work beyond normal scheduled shifts and will be required to comply with Monument Health's Attendance Policy.
* May perform patient movement activities in the electronic medical record.
* May arrange patient transportation and other enabling services.
* Assist clinical care team as needed including providing transport in cooperation with clinical team direction.
* Responsible for attending all mandatory education, compliance and safety program sessions.
* Required to comply with all current and future policies and procedures and report directly to the supervisor.
* All other duties as assigned.
Additional Requirements
Preferred:
Education - High School Diploma/GED Equivalent
Work Experience - 1+ years Customer Service Experience; 1+ years Patient Relations Experience; 1+ years Medical Patient Accounts/Financial Services Experience
Physical Requirements: Medium work - exerting up to 10 pounds of force constantly (67-100% of the time), and/or up to 25 pounds of force frequently (34-66% of the time), and or up to 50 pounds of force occassionally (up to 33% of the time), and/or up to 50 pounds seldomly to move objects. Possible exposure to blood, bodily fluids, or tissues. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours.
Job Category
Revenue Cycle
Job Family
Registration and Scheduling
Shift
Employee Type
Regular
62 Monument Health Spearfish Hospital
Make a difference. Every day.
Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Auto-ApplyFront Desk Associate
Front desk coordinator job in Deadwood, SD
Job Details Double Tree - Deadwood, SD Full-Time/Part-Time $17.00 HourlyDescription
Join the team at DoubleTree by Hilton in Deadwood, SD, where you'll discover compelling reasons to choose us as your workplace:
Hilton Specific Travel Discounts: Enjoy exclusive travel discounts through Hilton, making your vacations more affordable and enjoyable.
Flexible Scheduling with Cross Training: Experience flexible scheduling and the opportunity for cross-training in multiple departments, providing variety and excitement in your day-to-day tasks.
All You Can Eat DoubleTree Cookies: Indulge in the delicious DoubleTree cookies, available for you to enjoy whenever you need a sweet treat.
Food and Beverage Discounts: Receive discounts on food and beverage purchases when staying at Hilton hotels, making your stays even more satisfying.
Advancement Opportunities: Explore numerous advancement opportunities, ensuring that your career with us is dynamic and fulfilling.
Backed by LIV Hospitality: You'll thrive in your role with our comprehensive support and exclusive perks:
Hotel Discounts: Enjoy reduced rates at LIV properties for your travels.
Dining Deals: Get discounts on food and beverages at our outlets.
WaTiki Waterpark Passes: Enjoy family passes for WaTiki Indoor Waterpark.
Starbucks Offers: Buy one get one free at Liv Hospitality Starbucks.
Juniper at Vertex Sky Bar Access: Experience Juniper at Vertex with complimentary access.
AJ's Wicked Salon & Spa: Enjoy 10% off products and services.
Gaming Benefits: Get $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort.
Sol Vibe Discounts: Receive 20% off products and services at Sol Vibe.
At DoubleTree by Hilton in Deadwood, SD, you'll find not just a job, but a rewarding career path filled with perks, flexibility, and growth opportunities. Join us and become part of our Hilton family today.
Qualifications
Responsibilities
Responsible for making room reservations and checking guests in and out of the Hotel.
Issues room keys, Pamphlets, discount cards, etc.
Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel.
Ensures confidentiality, security and safety of hotel guests regarding Front Desk communications at all times
Arranges transportation for guests.
Compute bills, post charges, collects payment and makes change for guests.
Runs various reports - hand written and computer.
Maintain the cleanliness and neatness of the front desk and lobby area.
Wear a uniform up to property standards and nametag at all times on property.
Other duties may be assigned to meet business needs.
Requirements:
Must be 18 years or older.
Must have strong computer skills and ability to learn hotel property management system(s).
Ability to quickly learn front desk technical procedures, such as: check-in, check-out, selling skills, computer operations, telephone operations, etc.
Strong communication and listening skills and the ability to work and communicate effectively with the general public, employees, co-workers and with all levels of management.
Working knowledge of MS Office required, hotel property management systems a plus.
Proven ability to multi-task in a high volume work setting with strong attention to detail and deadlines.
Dependable with reliable transportation and the ability to work a flexible schedule.
Ability to stand for extended periods of time.
Benefits for full-time Associates:
Health / dental / vision / life
401k plan with 3% match after one year of employment
Company-wide discounts on hotel rooms and restaurants
We offer daily pay to all Associates through ZayZoon!!!
An equal-opportunity employer