Front desk coordinator jobs in Rialto, CA - 1,665 jobs
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Patient Registry Representative
Hydrogen Group
Front desk coordinator job in Irvine, CA
Title: Patient Registry Representative
Schedule: Standard Office Hours
Duration: 6-Month Contract
Pay Range: $19.00 - $23.50/hr
The Patient Registry Representative is responsible for collecting, reviewing, entering, and verifying patient registry data. This role supports data accuracy, regulatory compliance, and efficient processing of patient and event information.
Key Responsibilities:
Data Collection & Processing
Sort and organize incoming mail by date and priority.
Prepare data records for entry into internal systems.
Perform data entry and verification of Implant Patient Registry (IPR) data.
Review and evaluate patient and event information received.
Gather additional information as needed to determine whether events should be forwarded to the Complaint Department.
Stakeholder Communication
Collect missing or incomplete information from external contacts, including hospital staff and physician offices.
Respond to and address basic patient registry inquiries in a professional manner.
Quality & Process Support
Ensure accuracy, completeness, and compliance of entered data.
Maintain confidentiality of sensitive patient information.
Participate in departmental projects and identify potential process improvement opportunities for supervisor review.
Required Skills & Qualifications
Technical & Functional Skills
Ability to type at least 55 words per minute with accuracy.
Proficiency with computers and Microsoft Office Suite.
Basic knowledge of complaint handling, HIPAA, and GDP regulations.
Core Competencies
Strong written and verbal communication skills.
Excellent attention to detail and organizational skills.
Strong problem-solving abilities.
Ability to manage confidential information with discretion.
Capability to work effectively in a fast-paced environment.
Ability to work collaboratively in team and cross-functional settings.
Professional, tactful approach when providing feedback or interacting with internal stakeholders.
Education & Experience
Associate's Degree or equivalent in a related field.
2-4 years of relevant experience required.
The Office Receptionist serves as the first point of contact for employees, guests, and vendors at the onsite office location. This role supports daily front-desk, office operations, and administrative activities to help ensure smooth day-to-day operations.
This position is employed through a third-party payroll provider and assigned to work onsite at the company's office.
Payroll, benefits, and employment administration are managed by the third-party employer.
The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced office environment.
Key Responsibilities
FrontDesk & Visitor Management
Greeting and assist visitors, candidates, and vendors in a professional and courteous manner
Manage visitor sign-in, issue badges, and coordinate meeting room access
Answer and route incoming calls, emails, and general inquiries
Office Operations & Facility Support
Monitor and help maintain office cleanliness, organization, and safety standards
Coordinate with building management, maintenance teams, and service providers for facility-related needs
Assist with scheduling repairs, cleaning services, and building access requests
Support upkeep of meeting rooms, common areas, and shared office equipment (e.g., printers, copiers)
Purchasing, Inventory & Supplies
Manage ordering and inventory of office supplies, kitchen items, snacks, and beverages
Conduct regular inventory checks to ensure adequate stock levels
Coordinate with vendors on orders, deliveries, and issue resolution
Administrative & Business Support
Submit invoices, vendor bills, and expense documentation for processing
Provide administrative support for employee travel requests and documentation
Assist with onboarding coordination, including preparing workspaces, equipment, and welcome materials
Serve as a general administrative support resource for onsite office needs
Events & Onsite Support
Provide onsite support for meetings, workshops, company events, and visiting staff
Coordinate catering, room setup, materials, and logistics
Support planning for small celebrations, holiday events, and team activities
Mail, Shipping & Logistics
Manage incoming and outgoing mail, packages, and courier services
Coordinate shipments, returns, and other logistics requests
Qualifications
1-3 years of experience in office administration, receptionist, or similar roles
Bilingual preferred (English and Chinese) to support communication with vendors and stakeholders
Strong organizational skills with high attention to detail
Excellent interpersonal and communication skills
Ability to multitask and remain composed in a dynamic office environment
Reliable, proactive, and able to work independently
$32k-42k yearly est. 1d ago
Front Office Coordinator
Partners Professional
Front desk coordinator job in Santa Ana, CA
Job Title: Office Coordinator
Position Type: Full-Time, 100% Onsite, M-F 7am-4pm
Pay: $20.00 - $22.00/hr. D.O.E.
Seeking an experienced Office Coordinator to provide general office support with a variety of clerical activities and related tasks. This person will be the face of the company, greeting
visitors and ensuring smooth communication both internally and externally.
Essential Job Functions:
Answer and route incoming calls; greet and direct visitors
Handle mail, packages, and office supply management
Maintain a clean, organized, and efficient office environment
Support general clerical duties (copying, filing, faxing, etc.)
Process cash/credit transactions and prepare basic reports
Supervise and assist frontdesk staff as needed
Serve as liaison for maintenance, shipping, and vendor needs
Perform other duties and work overtime as required
Qualifications:
3+years minimum of previous office, receptionist, or customer service experience
Proficient in Microsoft Office (Excel, Word, Outlook)
Strong communication, organization, and multitasking skills
Dependable, professional, and able to work independently
High School diploma or GED required
$20-22 hourly 3d ago
Receptionist
Wine Country Gift Baskets 4.1
Front desk coordinator job in Fullerton, CA
The Receptionist will serve as the first point of contact to employees, vendors and customers. The position will answer and transfer multiple lines to appropriate employees or departments. The position will also coordinate incoming & outgoing lobby traffic. The Receptionist will grant access to those entering the building (employees, visitors and vendors).
The Receptionist must display a professional demeanor and appearance at all times. The Receptionist position may be asked to carry out additional functions requested by Human Resources and/or the executive staff.
Specific Duties and Responsibilities:
The position will also assist with various administrative functions to include but not limited to:
Basic administrative functions
Track in and outgoing traffic of employees
Greet incoming vendors & candidates
Contacts Security for alarm purposes (fire, police, tests, etc.)
Coordinate/contact appropriate departments when state agencies arrive (OSHA, Health Department, Police Department, etc.)
Contact Security to report parking issues
Manages incoming traffic & visitor check-ins, logs, and badges
Assist with special projects for Human Resources
Knowledge:
Intermediate Microsoft Office knowledge such as: Word, Excel, and Outlook.
Typing & data entry skills (at least 30 WPM)
Microsoft Teams Software
Knowledge of general office duties (filing, faxing, and copying)
Education:
High School diploma or equivalent
Requirements:
Previous receptionist, general office and or administrative experience (minimum 2 years)
Bilingual Spanish Preferred
Intermediate MS Office Skills specifically Word & Excel
Professional, outgoing personality & demeanor.
$28k-34k yearly est. 1d ago
Receptionist
RR Donnelley 4.6
Front desk coordinator job in Irvine, CA
Williams Lea by RRD is a global business support services company with a strong legacy-over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world-especially within legal, financial, and professional services industries.
We're a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it's supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we're the behind-the-scenes team making everything run smoothly.
Job Description
Receptionist for Global Client US Head Quarter office in Los Angeles. The Receptionist delivers exceptional customer service for our clients. Responsibilities include leading employee(s) and directing workflow for reception and concierge services while serving as a subject matter expert and resource to the team.
Job duties
(* denotes an “essential function”)
*Ensure team provides outstanding reception and concierge service to client, while building strong customer relationships
*Communicate with direct reports, manager and client on job or deadline issues
*Immediately escalate operational problems or issues to Supervisor or Manager
*Handle client concerns and be able to problem-solve resolutions in accordance with policies and procedures
*Produce required reports on schedule
*Conduct and oversee quality assurance process to maintain efficient workflow and assure client satisfaction
*Ensure clients and guests are welcomed in the office lobby and serve as a daily point of contact for any employee, visitor/guest or client escalations
*Ensure a seamless and personal guest journey
*Escort guests to their booked meeting room within the building, informing the host of the guest's arrival
*Understand customer's needs and provide them with 5 Star professional service.
*Attend to guests wishes and requirements.
*Answer the phone and make reservations, take and distribute messages or mail and redirect calls
*Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations
*Arrange events, excursions, transportation etc. upon request from guests
*Handle external and internal calls in a professional manner
*Assist hospitality with setting up rooms with beverages and food
*Manage any external catering requirements from third party vendors
*Book meeting rooms using Condeco and MS Outlook accurately and ensure that all AV, room layout and food and beverage requirements are noted
*Continually monitor reception inbox ensuring e-mails are responded to in a timely manner
*Book transport for employees and clients
*Manage Visiting Attorney office and room bookings and visitor pass management
Liaise with other departments to ensure efficient communication and guest service, and creating a 'one team' approach to delighting your guests
Occasional requirement to support client functions that run into the evening
Adhere to Williams Lea policies in addition to client site policies.
Qualifications
High school diploma or equivalent
Minimum 3 years' Concierge and/or reception experience in a customer service environment, legal or financial services industries preferred
1 year or more experience working on a reception desk for a blue-chip company within a busy office environment
Intermediate Microsoft Office Word and Excel skills
Basic Microsoft PowerPoint skills
Prior experience working with vendors preferred
Outstanding guest services skills,
Excellent and sophisticated communication skills, both verbal & written
Good time management skills
Good knowledge and understanding of a Cisco telephone system
Must possess professional presentation/appearance
Great interpersonal skills and an outgoing personality
Excellent command of the English language, both in verbal and written communication
Operational experience working at prestigious events preferred
Attention to detail with good organizational skills
Must possess passion to achieve excellent guest service consistently
Demonstrates the ability to lead others effectively
Ability to work under pressure, plan ahead and anticipate problems
Ability to meet all required deadlines
A welcoming positive manner and an understanding of what good customer service looks like
Acts with integrity at all times and embraces the company philosophy.
Ability to understand the needs of the client and provide customer service and superior client service.
Ability to create and maintain strong relationships and channels of communication with key interfaces and the business
Knowledge of Condeco and working knowledge of A/V equipment an advantage
Ability to multitask, prioritize workload and provide administrative support.
Ability to handle sensitive and/or confidential documents and information.
Able to make independent decisions that conform to business needs and policy.
Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory or managerial level.
Must work well in a team environment
Must be able to interact effectively with multi-functional and diverse backgrounds.
Ability to work in a fast-paced environment.
Must be self-motivated with positive can-do attitude.
Additional Information
The rate of pay for this role at the noted RRD location is $21.00 / hour. Typically, roles follow step
progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly
rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD's benefit offerings include medical, dental, and visioncoverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.
It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
Williams Lea is a drug-free workplace and performs pre--employment substance abuse testing.
#WLNAT
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
RRD is an Equal Opportunity Employer, including disability/veterans
$21 hourly 1d ago
Medical Receptionist
Ent Surgical Associates 3.3
Front desk coordinator job in Glendale, CA
We are seeking a professional and personable Medical FrontDesk Receptionist to be the first point of contact for our patients. This role is essential in creating a welcoming environment while ensuring smooth daily operations of the front office. The ideal candidate will have strong communication skills, attention to detail, the ability to multitask in a fast-paced medical setting and a passion for patient-centered care.
Responsibilities:
· Greet patients and visitors in a warm, professional manner.
· Answer, screen, and route incoming phone calls.
· Schedule, confirm, and update patient appointments.
· Check patients in and out, ensuring all necessary forms and information are collected.
· Verify and update patient demographics.
· Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
· Collect co-pays, payments, and provide receipts.
· Coordinate with the back office staff for timely and effective patient care.
· Maintain the frontdesk area in a clean and organized manner.
· Assist with patient inquiries regarding office procedures, policies, and services.
· Communicate effectively with medical staff to ensure smooth patient flow.
· Handle sensitive patient information in compliance with HIPAA regulations.
· Perform general office duties including scanning, faxing, filing, and data entry.
· Maintain a clean, stocked, and safe clinical environment
· Other tasks as assigned
Qualifications:
· High school diploma or equivalent (required)
· Bachelor's degree (preferred)
· Minimum of 1 year experience in a clinical setting (preferred)
· Bilingual proficiency in English and Armenian or Spanish (preferred)
· Strong interpersonal, communication, and organizational skills
· Proficient typing and basic computer application skills
Compensation:
· Competitive hourly pay based on experience and skills.
· $21-$25/hr
$21-25 hourly 4d ago
Scheduling Specialist
Alignment Healthcare 4.7
Front desk coordinator job in Orange, CA
Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.
The Scheduling Specialist provides outreach and support to ensure all our eligible members have access to the care they deserve around our available Clinical/Patient Programs. Assists in navigating our members through the different programs they may be eligible and assists in scheduling them for what best suits their needs. Navigates with our members every step of the way to ensure they are never alone in their healthcare journey. Utilizes excellent customer service measures and understand the meaningful contribution the team makes to our members' healthcare outcomes.
Job Duties/Responsibilities:
1. Serves as a “subject matter expert” in the clinical programs that our members may be eligible for. This includes being knowledgeable in procedures, scheduling for Health Assessments, protocols, benefits, services, and any other necessary information to resolve member issues and inquiries.
2. Conducts member outreach phone calls and/or receiving inbound phone calls within the department's goal timeframe; manage to the member's communication preferences as possible, which may include time of day, channel, and language; utilize interpreter service as needed.
3. Collaborates with our partners - including but not limited to other departments, Member Services, and Clinical Departments - to facilitate the member experience.
4. Identifies members targeted for care gaps and other campaigns, and connect members to programs or services when appropriate; analyze available programs, determine program eligibility, and connect member to appropriate provider or vendor
5. Responsible for real-time documentation and timely wrap-up to support outcomes reporting in all systems/applications as required; must enter member demographics and information with accuracy and attention to detail, i.e. feel responsibility for the quality of our organizational data
6. Responsible for meeting or exceeding individual and team goals, and for submitting activity reports in the format and frequency required
7. Excels in customer service and contributes to a culture of going “above and beyond” to ensure the highest level of member satisfaction.
8. Other duties as assigned.
Job Requirements:
Experience:
• Required: Minimum 1 year of call center experience helping members navigate access to care through Medicare Advantage or HMO, including referrals and authorizations.
• Preferred: Experience in Clinical setting in managing provider schedules. Experience helping members navigate their Medicare Advantage benefits including medical, prescription drug, and supplemental benefits. Call Center experience in welcome/onboarding, appointment scheduling, retention, sales, or other health care/health plan related programs; and/or inbound call center experience that indicates a higher level of problem-solving such as escalation or resolution
Education:
• Required: High School Diploma or GED.
• Preferred: College courses
Training:
• Required:
• Preferred:
Specialized Skills:
• Required:
Ability to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others.
Effective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors;
Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
Mathematical Skills: Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Reasoning Skills: Ability to apply common sense understanding to carry out detailed, but un-involved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Computer Skills: Strong computer skills. typing 40+ words per minute.
Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment.
• Preferred: Bilingual English/Spanish, or Vietnamese, Chinese (Mandarin), Korean
Licensure:
• Required: None
Other:
• Required: Must be available to work full-time and over-time through the Annual Enrollment Period (Oct-Dec) and Open Enrollment Period (Jan-Mar)
Essential Physical Functions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
2. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Pay Range: $41,600.00 - $57,600.00
Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.
Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.
*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.
$41.6k-57.6k yearly Auto-Apply 6d ago
Patient Care Coordinator
Specialty Care Rx 4.6
Front desk coordinator job in Orange, CA
The Patient Care Coordinator is responsible for providing exceptional customer service to patients, ensuring positive and professional interactions. This role involves managing patient inquiries, supporting therapy compliance, coordinating medication deliveries, and facilitating effective communication between patients, healthcare providers, and internal teams. The Patient Care Coordinator utilizes electronic health records and pharmacy systems to document and manage patient information, ensuring accuracy and continuity of care.
Duties and Responsibilities
Uphold high standards of customer service by ensuring all patient interactions are handled professionally and positively, contributing to patient satisfaction and retention.
Access, update, and maintain accurate patient information using electronic health record (EHR) systems and the CareTend pharmacy system.
Use basic medical terminology to communicate effectively with patients and medical professionals, addressing questions, concerns, and inquiries in a timely manner.
Initiate regular check-ins with patients to ensure they are adhering to their prescribed treatment plans, manage medication refills, and provide ongoing support to maintain therapy compliance.
Coordinate with patients and prescriber offices to schedule medication deliveries, ensuring continuity of therapy and maintaining trusted customer relationships.
Utilize the CareTend pharmacy system to document case activity, patient communications, and correspondence, ensuring the completeness and accuracy of patient records.
Identify and escalate issues involving complex clinical matters to the appropriate clinical team when necessary.
Facilitate communication between patients, prescriber offices, and internal teams by transmitting status updates, triage notifications, and the necessary documentation to support patient therapy compliance.
Other duties as assigned by Supervisor.
Requirements
Strong verbal and written communication skills.
Bilingual Spanish is highly preferred but not required.
Ability to utilize medical terminology to communicate with patients and healthcare professionals.
Excellent organizational skills, with a strong attention to detail.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Ability to multi-task and work well under pressure in a fast-paced environment.
Self-motivated and able to work both independently and as part of a team.
Education and Experience Requirements
Experience using electronic health records (EHR) systems.
1+ years of experience in customer service or patient care coordination.
Specialty Pharmacy experience is highly preferred.
IVIG scheduling and care coordination experience is highly preferred.
Experience with CareTend pharmacy system is highly preferred.
Salary Description $23 - $28
$32k-48k yearly est. 60d+ ago
Front Desk Coordinator - Moreno Valley, CA
The Joint Chiropractic 4.4
Front desk coordinator job in Moreno Valley, CA
Job Description
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
What we are looking for in YOU and YOUR skillset!
Pay Range $15 - $18 depending on experience
Driven to climb the company ladder!
Possess a winning attitude!
‘Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus! (This position is NOT management and does not supervisor other employees)
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
This posting is placed on behalf of Fenton Chiropractic of California, a professional corporation that provides chiropractic services as The Joint Chiropractic clinics.
The Joint Corp. provides management and other non-clinical services to Fenton Chiropractic of California
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$15-18 hourly 28d ago
Front Desk Coordinator (47678)
Platinum Dermatology Partners 3.8
Front desk coordinator job in Anaheim, CA
Who We Are:
Platinum Dermatology Partners is a network of high-quality dermatology clinics that focus on collaborative and innovative ideas to drive growth. We offer general dermatology, cosmetic, medical, plastic surgery, and cancer screening treatments. We have over 145 clinics, over 350 providers, and more than 2300 employees in clinics across Texas, Arizona, California, Nevada, and Florida. We are a rapidly growing company that allows our doctors to focus on providing exceptional care without worrying about the operational side of the business. Our core values focus on collaboration, ownership, respect, excellence, authenticity, and integrity. Our purpose is to empower the practice of exceptional dermatology.
Company Conformance Statements:
In the performance of their respective tasks and duties, all employees are expected to conform to the following:
Perform quality work within deadlines with or without direct supervision.
Interact professionally with other employees, customers, and suppliers.
Work effectively as a team contributor on all assignments.
Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
The ideal FrontDeskCoordinator views themselves as a
“Director of First Impressions”
. The successful candidate is friendly, professional, and has a natural talent for putting our patients first in delivering unparalleled customer service in a thriving fast-paced clinic.
General Duties & Responsibilities:
Responsible for accurately and professionally handling frontdesk operations including answering phones, greeting patients, scheduling all appointments, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel.
Prepares necessary patient paperwork before the patient's appointment.
Review EMA for information that needs to be updated.
Updates patients' information and accurately enters it in EMA.
Identifies payer sources, verifies insurance eligibility, and verifies prior authorization.
Recording and collecting patient copays and/or balances at check-in/out.
Other duties as assigned
Qualifications
Education:
High School Diploma or GED equivalent is required.
Qualifications:
Minimum 1-2 years experience in a medical office/clinic.
Prior dermatology or cosmetic experience is preferred.
Knowledgeable of medical dermatology terms/CPT, ICD-10.
Quality written and verbal communication skills.
Quality mathematics skills.
Professional in appearance and mannerisms.
Able to work efficiently in a fast-paced environment
Able to demonstrate compassion and caring when dealing with others, patients, and co-workers.
Able to prioritize tasks, understand the provider's instructions, and know when to seek information or advice.
Experience using EMR systems is a plus.
Our competitive benefits package includes the following:
Medical, Dental, and Vision insurance
Short-term/Long-term disability
Life and other voluntary plans
401(k) plan
Employee Referral Program
Paid Time-Off
Company-Paid Holidays
Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.
Physical Requirements: Must possess manual dexterity to operate office machines including computer and calculator; stooping and bending to handle files and supplies; and mobility to complete errands or deliveries. Includes handling of sharps and chemicals.
Equal Employment Opportunity:
Platinum Dermatology Partners is committed to a policy of equal employment opportunities for applicants and Employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964, The Age Discrimination in Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, the California Fair Employment and Housing Act, and all other applicable state and federal laws.
Platinum Dermatology Partners does not permit discrimination of any type against an employee because of any of the following legally protected characteristics: gender, race, color, religion, country of origin, mental disability, physical disability, marital status, gender identity, gender expression, ancestry, genetic information, medical condition, age, sexual orientation, or pregnancy.
Please note, that any offer of employment is contingent on the successful completion of pre-employment background checks.
No phone calls or agencies, please.
$32k-40k yearly est. 10d ago
Front Desk Receptionist
The Los Angeles Cancer Network
Front desk coordinator job in Riverside, CA
The mission of The Los Angeles Cancer Network is to provide unparalleled care to each patient that comes through our doors. We offer individualized treatment using the most recent and relevant proven advances in cancer care, curated with deliberation and compassion. LACN is committed to educating and supporting our patients and their families through every step of the way. We deliver a unique approach for every patient to ensure they receive treatment best suited to their condition, age, and other important factors. We do this by participating in important clinical research, encouraging screenings for early detection, and providing innovative treatment. We are proud to be at the forefront of cancer research through our partnership with OneOncology.
Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.
Job Description:
The FrontDesk Receptionist is responsible for greeting patients and answering telephone calls for the Los Angeles Cancer Network. This role will also provide office support for the front office area.
Responsibilities
Greet and direct patients and visitors
Gate Keeping
Patient registration/check-out
Collect co-payments and deductibles. Reconcile daily cash report
Schedule and update patient appointments, blood transfusions, and diagnostic tests in accordance with established protocol
Answer telephone and respond to inquiries, direct caller to appropriate personnel or initiate a triage message for response by medical personnel. Record accurate and complete messages when necessary
Maintain supplies and cleanliness of the front office
Ensure maintenance of patient confidentiality
Demonstrate exceptional customer service skills in the performance of work assignments and duties
Accurately document in the EMR system
Training new hires on the process and procedures of the practice
Maintain accurate records for all appointments scheduled for providers
Sorts incoming mail
Verifies patient's insurance information and updates billing staff if any changes
Key Competencies
Strong verbal and written communication skills.
Ability to establish and maintain effective working relationships.
Demonstrates exceptional assessment, critical thinking, and customer service skills
Ability to maintain emotional stability to cope with human suffering, emergencies, and other stresses
Ability to seek out resources independently and work collaboratively
Ability to collaborate, set priorities, and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations
Ability to multitask efficiently
Ability to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership and others
Qualifications
Great Customer Service Skills
Medical Terminology-Oncology/Hematology Specific
Bilingual in Spanish/English preferred
Basic computer knowledge
Previous Oncology/ Hematology experience preferred
Salary Transparency:
Exact compensation may vary based on skills, education, certifications, experience, and location. Base Salary Range: $21.00 to $23.00 per hour
$21-23 hourly Auto-Apply 60d+ ago
Medical Front Desk
Laguna Dermatology 3.6
Front desk coordinator job in Laguna Hills, CA
Job DescriptionNewport Cove/ Laguna Dermatology stands as a distinguished private practice, dedicated to delivering top-tier specialty cosmetic, medical, and surgical care to patients spanning all age groups. Currently, we are actively seeking a dynamic Patient Care Coordinator who can elevate our commitment to delivering unparalleled customer service to our valued patients. Amidst our bustling workflow, we are in search of an individual adept at maintaining the seamless operation of our practice. At this time we are seeking a full-time role, catering to diverse schedules. If your fervor lies in offering exceptional patient care and collaborating with individuals, we encourage you to seize this opportunity and submit your application today!
Benefits:
Full-time: Monday - Friday: 9:00am - 5:00pm
Health insurance benefits (medical)
Paid holidays
or
Part-time
Unpaid holidays
No health insurance
Work setting:
Clinic
In-person
Responsibilities
Requirements
Adhere to punctuality for your assigned shift.
Adhere to our uniform policy by dressing in professional attire, as outlined in our guidelines, which includes business attire and/or scrubs. Maintain a professional appearance for hair, makeup, and nails.
Thoroughly follow the Standard Operating Procedures for opening and closing the facility each day.
Effectively handle appointment scheduling, modifications, and cancellations with precision. Take charge of the schedule and accurately generate invoices. Prior to checkout, assist clients in checking their reward program points or enrolling new clients in the program.
Assume responsibility for enrolling new patients in the membership program, offering comprehensive information about all company initiatives to all clients.
Exude a friendly, vibrant, and relatable demeanor. Extend a warm welcome to all individuals entering and exiting our premises. Rise from your seat, address them by their name, introduce yourself with your name and title, and extend offers of coffee and water
Dress professionally in accordance with our uniform policy; business attire and/or scrubs. Hair, makeup and nails are all professional.
Provide detailed descriptions of treatments, packages, services, facility features and hours of operation
Answer the phone promptly (3 rings) and use the patient's name throughout the phone conversation. Upbeat, very personable and treats clients like a friend.
Actively promote the treatments, services, and retail, as well as programs, promotions and/or discounts available.
Achieve social media goals of 5 reviews per month on Yelp or Google.
Some of your duties will include:
Making sure patients feel welcome as soon as they walk in the door
Pleasantly answering questions and making appointments for existing and potential clients
Reviewing and organizing patient medical charts for accuracy and authenticity
Using your friendliest phone voice to answer incoming calls, setting up appointments, take messages, complete outreach to patients (some re-engagement required)
Assisting in opening and closing the office
Understanding and respecting patient privacy laws
Required Skills
If these sound like you, please apply!
You effortlessly build rapport and connect with a diverse range of individuals.
Your boundless energy is infectious, and people feel invigorated in your presence.
You possess a deep admiration for the talents of others and thrive in collaborative problem-solving.
Your commitment to your word is unwavering - you follow through without excuses.
Your reputation for honesty and uprightness is renowned. The concept of "not my problem" or "not my responsibility" is foreign to you.
Your readiness to assist knows no bounds - you readily lend a hand.
You approach your work with a sense of pride and proprietorship, consistently delivering excellence. Gratitude flows openly from you towards those around you.
You perceive yourself as an indispensable contributor to the success of your team.
Embracing new knowledge is second nature, and you quickly master fresh skills. Witnessing the happiness and growth of others brings you joy, and you wholeheartedly support their journey towards success.
Ability to commute/relocate:
Laguna Hills, CA 92653
Newport Beach, CA 92660
$33k-39k yearly est. 12d ago
Front Desk Coordinator
Marketplace Physical Therapy, Inc.
Front desk coordinator job in Riverside, CA
Job DescriptionDescription:
The Patient Care Coordinator is responsible for providing professional and quality customer service. They are also responsible for maintaining workflow efficiency of all frontdesk administrative tasks. In addition, the role of the care coordinator is to encourage patients in their continuity of care by directing them to attend and complete their recommended set of authorized or prescribed visits.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Greet all patients professionally and enthusiastically.
Maintain a clean and organized workstation.
Check in and marking no-show patients promptly, adhering to the clinic's established grace period.
Schedule out all patient appointments.
Confirm evaluations for the next day.
Work all no-shows daily.
Maintain all schedules, filling in all available appointment times in accordance with the clinics scheduling guidelines.
Collect co-pays using credit cards, debit cards, cash and checks.
Enter co-pays into designated payment systems (WebPT, PayJunction, Quickbooks).
Periodically check the waiting room to ensure no patients are forgotten.
Answer all incoming calls and maintain a consistent intake of call volume.
Complete all incoming voicemails within 24 hours.
Document clear and comprehensive notes of call details in patient charts.
Manage the lost patient log, Payment log, Waitlist, and appointment requests from the website.
Additional duties as assigned.
Requirements:Skills & Qualifications
High School Diploma.
Entry level computer skills.
Strong attention to detail required.
Communicate with all in person/phone inquiries in a professional and welcoming manner. Shows enthusiasm in desire to assist patients/people at hand.
Excellent interpersonal and communication skills, with the ability to empathize and build rapport with potential patients.
Troubleshooting skills with minimal assistance.
Ability to adapt to changing patient needs and effectively address inquiries or concerns.
Effective problem-solving skills including decision making, time management and immediate prioritization of tasks as assigned.
Show initiative, attentiveness and willingness to go above and beyond to assist the patient with their needs and provide appropriate solutions.
Physical Requirements
Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Kneeling: Bending legs at knee to come to a rest on knee or knees.
Crouching: Bending the body downward and forward by bending leg and spine.
Reaching: Extending hand(s) and arm(s) in any direction.
Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position toposition. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles
Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling.
Grasping: Applying pressure to an object with the fingers and palm
Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly
Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discriminations in sound.
Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers
$32k-41k yearly est. 8d ago
FRONT DESK - Hampton Inn Riverside Downtown
Greens Operations Inc.
Front desk coordinator job in Riverside, CA
Job Description
Are you the One?
If you are an honest and trustworthy Guest Service Associate with 1 or more years of experience, responsible, and excellent attendance, this may be the opportunity for you!
Key Responsibilities
Increase guest satisfaction by providing efficient and courteous guest service in accordance with the standards of the hotel while adhering to guidelines and procedures.
Execute selling strategies to enhance hotel revenue. Understands and implements the mission statement, values, and culture at all times.
The ideal candidate will be:
Multi-task, detail-oriented, and remain service-centric.
Communicate with guests, and co-workers, receive and transmit mail, phone, and written messages and relay pertinent information using log books.
Manage time effectively.
Assist with guest issues with professionalism in maintaining a hospitable attitude.
Computer literate to thoroughly operating property management systems: post charges, compute bills, collect payments, and make changes.
What are we looking for?
To fulfill this role successfully, you must possess the following:
Well-groomed and professional appearance.
Effective communication skills.
Good listener.
Emphatic and tolerant.
Rational, prudent, and practical.
Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
Must stand for eight hours, bend, stretch, and reach.
Work schedule varies and may include occasionally working on Holidays, weekends, and evenings. Extended hours are sometimes required.
Must be able to push or pull 60 pounds and lift and/or carry 30 pounds
$31k-40k yearly est. 16d ago
Front Desk Receptionist
Rezolut
Front desk coordinator job in Chino Hills, CA
Job Description
Who is Rezolut?
Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology - to achieve better health outcomes.
We provide high-quality, cost-effective, fixed-site outpatient diagnostic imaging as well as mobile imaging and health services. In each of our regions, we are the best in radiology, offering all radiology services!
Job Summary:
The FrontDesk Receptionist is responsible for providing administrative and clerical support to patients. Candidates who are bilingual in Chinese are strongly encouraged.
Our ideal teammate:
Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally.
Will work under general guidance with some expectation of autonomy.
Has excellent verbal and written communication skills and strong attention to detail.
Has the ability to prioritize tasks and to delegate them when appropriate.
Acts with integrity, professionalism, and confidentiality.
Can work in a fast-paced, patient focused environment with heavy call volume.
Is committed to quality patient care and exceptional customer service.
Essential Functions of a FrontDesk Receptionist:
Greets and register patients in a fast-paced radiology facility.
Answers, screens, and directs phone calls to staff in a courteous manner, taking messages as needed.
Schedule appointments and make referrals.
Submits patient demographics and insurance information into the patients' medical record.
Works as a team to assist clinical and clerical staff and referring physician offices as needed.
Deliver exceptional customer service.
Performs other related duties as assigned.
Education and Experience:
High School degree or equivalent
Minimum of 1 year of prior medical receptionist experience
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
What We Offer:
PTO for full-time employees
6 Observed Holidays
Medical, Dental, Vision, Life and other voluntary insurances
401(k) Retirement Plan
Employee Assistance Program
$31k-41k yearly est. 12d ago
Cosmetic Medical Office Receptionist
Amoderm
Front desk coordinator job in Irvine, CA
Receptionist/coordinator for medical spa for 3-5 days/week (30+ hrs/wk) work including some Saturdays. Duties include covering front and back office, patient interaction, phone calls, payment handling, creating charts, data entry, doing consultations and other similar medical office tasks. Great potential for long-term growth depending on the candidate's performance, enthusiasm and commitment to establish a career.
Qualifications
Must be outgoing, well-spoken, presentable, friendly, and reliable. Must be quick-learner, multi-tasker, well-organized, and team-player. Excellent communication, phone, and computer skills (Microsoft Office and EMR systems) are essential. Must maintain professional appearance and adhere to office dress code. Prior experience in medspa or similar settings or work experience in medical offices required. Hands-on experience with EMRs and scheduling software are highly desired. Being bilingual is a plus. Professional references required.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$33k-41k yearly est. 1d ago
Front Desk Receptionist - Urgent Care (Bilingual Chinese)
Astrana Health
Front desk coordinator job in Monterey Park, CA
Department
Clinic Ops
Employment Type
Full Time
Location
120 W. Hellman Ave. Ste 101, Monterey Park, CA 91754
Workplace type
Onsite
Compensation
$21.00 - $23.00 / hour
Reporting To
Elsa Chan
What You'll Do Qualifications Environmental Job Requirements and Working Conditions About Astrana Health, Inc. Astrana Health (NASDAQ: ASTH) is a physician-centric, technology-powered healthcare management company. We are building and operating a novel, integrated, value-based healthcare delivery platform to empower our physicians to provide the highest quality of end-to-end care for their patients in a cost-effective manner. Our mission is to combine our clinical experience, best-in-class delivery network, and technological expertise to improve patient outcomes, increase access to healthcare, and make the US healthcare system more efficient. Our platform currently empowers over 20,000 physicians to provide care for over 1.7 million patients nationwide. Our rapid growth and unique position at the intersection of all major healthcare stakeholders (payer, provider, and patient) gives us an unparalleled opportunity to combine clinical and technological expertise to improve patient outcomes, increase access to quality healthcare, and reduce the waste in the US healthcare system.
$21-23 hourly 55d ago
Front Desk Receptionist
Pacific Dermatology Ins
Front desk coordinator job in Menifee, CA
Pacific Dermatology Institute is a full-service dermatology group that offers medical, surgical, and cosmetic treatments to meet all of your skincare needs.
FrontDesk Receptionist:
Pacific Dermatology Institute is looking for an energetic and friendly receptionist with experience providing administrative support and patient care service to patients and internal medical staff over the phone and in person.
We've been growing rapidly for the last several years, we have 15 successful clinics currently and continuously growing, we are poised to be a dominant leader in our industry.
We're looking for a high performer who thoroughly enjoys a challenge. Are you ready to be a part of a winning team and help grow this established and well-respected operation? Let's talk about a move-up in your career and bring your exceptional experience to this high performing company. If this describes you, we'd like to have a conversation with you today!
Compensation:
Hourly $22 - $26.88
Compensation will be commensurate with skills, Dermatological experience, and Education. Includes uniform scrubs, performance incentives, health benefits, vacation/PTO, and 401K with matching contribution.
Job duties and Responsibilities
Exemplifies and wholeheartedly believes in Pacific Dermatology Institute's Vision, Purpose and Goals
Reports all potential employer liability issues and/or dissatisfied patient complaints to the Office Manager/Regional Director immediately
Assists with patient scheduling and frontdesk operations
Greets patients, vendors, pharmaceutical representatives, and other visitors to our medical offices and creates a welcoming atmosphere
Checks in patient and distributes forms and the required paperwork. Reviews forms and paperwork to ensure required fields are completed appropriately and obtains patient identification and insurance information
Check patients out in a timely, friendly manner ensuring each patient has the necessary information and future appointment information if needed
Maintain patient confidentiality
Provides outstanding professional phone communication; manages multi-line telephone system efficiently and seamlessly, minimizing hold times
Maintains patient accounts by verifying insurance information and coordinates with relevant departments for payment and referral requirements
Communicates with providers and medical assistants, keeps them abreast of schedule changes, patient details, and potential service delays
Check work provided email daily and responds to emails in a timely fashion
Efficiently utilizes the electronic medical record software to register new patients, schedule/cancel or create follow-up appointments for patients, as well as verifying current demographic information
Ensure the waiting room environment remains quiet, calm, clean and welcoming
Uphold the positive reputation of PDI treating visitors in a friendly, welcoming, and compassionate manner with the primary focus being patient confidentiality
Update job knowledge by participating in educational opportunities; read professional publications, attend seminars, conferences and continuing education courses assigned by PDI.
Maintain a clean driving record, a valid driver's license and evidence of valid auto insurance throughout employment lifecycle
Responsible for maintaining and overseeing Lean standards (5S)
Use of Microsoft Office Suite products, including but not limited to, Planner, OneNote, Outlook, Forms, Word, Excel and PowerPoint
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
This job operates in multiple fast-paced professional medical clinics with multiple medical providers and supporting staff.
Physical Demands
The employee is required to stand and use both hands for typing for extended periods of time. Walk, climb or balance; and stoop, kneel, crouch, or crawl periodically. The employee must be able to lift and/or move up to 45 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Position Type and Expected Hours of Work
This is a full-time, non-exempt position. Days of work are Monday through Friday. Long hours and occasional evening and weekend work may be required as job duties demand.
Travel
This position requires up to 50% travel. Travel to multiple clinic locations, which are located throughout the Inland Empire and surrounding areas, will be required throughout the week, and at times on short notice.
Qualifications
Education and Experience
High school diploma or equivalent
Basic knowledge of medical terminology required
At least one year of experience with the insurance authorization process, preferably in the Dermatology field.
Working knowledge of ICD-10 and CPT coding (preferred)
Basic knowledge of general administrative and clerical procedures
Basic knowledge of Microsoft Word, Excel and Outlook
Skills/Abilities
Good problem solving and decision-making skills
Excellent customer service and phone skills
Strong organizational, judgment, communication and analytical skills
Ability to multi-task and perform multiple priorities
Excellent time management, organizational, communication, multitasking and teamwork skills
Cooperative and professional behavior toward peers, providers and management
Ability to promote a favorable image with co-workers, department members, providers and, insurance companies
The ability to contribute in a team environment and/or independently, to provide excellent customer service
Ability to thrive in a fast-paced environment and prioritize tasks based on importance
Strong attention to detail, able to produce accurate and high-quality work
Adaptability, able to adjust the approach to meet changing demands and situations including dealing with diverse people
Typing skills (40 wpm)
Ability to keep confidential patient information to oneself at all times, despite the temptation to share
$22-26.9 hourly 6d ago
Front Desk Receptionist
Pirate Staffing
Front desk coordinator job in Montclair, CA
Greet and welcome guests as soon as they arrive at the office.
Direct visitors to the appropriate person and office.
Answer, screen, and forward incoming phone calls.
Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures).
Provide basic and accurate information in-person and via phone/email.
Receive, sort, and distribute daily mail/deliveries.
Maintain office security by following safety procedures and controlling access via the reception desk (e.g., monitor logbook, issue visitor badges).
Update calendars and schedule meetings.
Arrange travel and accommodations, and prepare vouchers.
Keep updated records of office expenses and costs.
Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.
$31k-41k yearly est. 60d+ ago
Front Desk/Phone scheduler/receptionist for Optometry Office
Dr Bryant Vo An Optometric Corporat
Front desk coordinator job in Irvine, CA
Job DescriptionBenefits:
401(k) matching
Competitive salary
Employee discounts
Paid time off
Vision insurance
Hello, We are Parkview Optometry a Optometry Office that was established in 1980 in Irvine, California. Our mantra is technology, 5 star service, and team approach.
We are looking for a cheerful and outgoing receptionist who will be primarily responsible for scheduling our doctors' schedules.
We have methods for recall and recruiting new patients, which we hope you will embrace and help us evolve/modify as technology and markets change.
Every five years, we add technology to our office, whether it is in diagnostics, latest in lenses and frames, to cutting edge procedures. Our niche is high end frames, lenses, scleral lenses , and dry eyes.
Please send us your resume!
How much does a front desk coordinator earn in Rialto, CA?
The average front desk coordinator in Rialto, CA earns between $29,000 and $46,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.
Average front desk coordinator salary in Rialto, CA