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Front desk coordinator jobs in Rock Hill, SC

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Front Desk Coordinator
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Front Office Coordinator
Patient Service Coordinator
  • Referral Scheduling Specialist

    Surgical Specialists of Charlotte 3.1company rating

    Front desk coordinator job in Charlotte, NC

    The Referral Scheduling Specialist processes orders and referrals to our providers and will observe and comply with medical insurance network guidelines and authorization requirements. In addition, they will be responsible for the following: Answer all incoming referral calls and process accordingly. Schedule incoming referral office appointments. Create and build patient charts in NextGen EPM system. Accurately enter required patient demographics (race, language, ethnicity, social security number, email address, referring provider etc.) into NextGen EPM system. Create referrals for Phreesia referral dashboard. Maintain and update referrals within the Phreesia referral dashboard. Initiate insurance verification process to confirm insurance eligibility. Process and review referral documents and add to patients chart. Obtain practice referral and / or pre-certification necessary for patients for internal and external referral appointments or orders. Communicate information pertaining to practice referral and / or pre-certification to patients, external medical offices and internal staff through Phreesia referral dashboard. Prioritize patient messages, referrals, and requests for prior authorizations according to their urgency. Develop and maintain data management systems, e.g., a tickler file, which enhances his/her capability to track patient referrals, authorization requests or messages effectively and efficiently, thereby ensuring the provision of comprehensive health care services to our patients. Maintain and routinely update patients' medical records with documentation related to referrals and phone messages that is pertinent, appropriate and concise. Educate and/or advise patients regarding care related issues, (within the scope of his/her training and job duties), in a safe, effective and appropriate manner. As requested, assist with the development or revision of protocols related to message and referral management. As requested, collect, aggregate and display data for Quality Assurance monitoring, Quality Improvement activities, reports, clinical plans, or other program efforts. Prepare reports and other documentation as required. Adhere to SSC Core Values: Trust Respect Integrity Clear Communication Collaboration
    $32k-39k yearly est. 60d+ ago
  • Front Desk Coordinator

    Horizon Investments 3.6company rating

    Front desk coordinator job in Charlotte, NC

    Horizon is seeking a highly organized and professional Front Desk Coordinator and Office Manager. To be successful in this position, you must have a pleasant and outgoing personality. This individual must be capable of interacting and working effectively with senior executives, departmental leads, employees throughout Horizon, as well as, external business partners and other industry contacts. This is an in-office position based in our Charlotte, NC location. Front Desk & Office Coordination Serve as the go-to point of contact for general office needs and facilities requests. Welcome and greet all visitors, vendors, and clients warmly and professionally - quickly determining the nature of business and announcing visitors to appropriate internal parties. Manage multi-line phone system, screen/direct calls, and respond to inquiries. Oversee the cleanliness, organization, and stocking of common areas including breakrooms, kitchen, and conference rooms. Receive, sort, and deliver mail to the appropriate recipient. Prepare outgoing mail, labels and shipments. Assist with printing, photocopying, binding, faxing, filing, data entry, and other administrative duties as requested. Maintain updated records and receipts of all office supplies and catering purchases for monthly expense report. Manage conference room calendars and electronic conference scheduling devices. Ensure all kitchen food items and office supplies are well stocked and organized. Assist with executing on logistics for meetings, company events, and social gatherings as assigned. Order weekly catering and grocery delivery for the office in addition to requests from other departments or large meetings/events. Order and maintain office and breakroom supplies for all areas of the firm. Facilitate information flow, including email, phones, voicemail, key reports, and other messages in a timely manner. Various tasks to prepare for new employees, including preparing training materials and ordering key cards. Schedule firm-wide meetings (e.g. Monday Morning Meetings, Quarterly Town Halls) Organize firm-wide office events (e.g. monthly celebrations, national holiday celebrations) Prepare Quarterly Materials for the Sales Team (e.g. send bound Webcast Decks to Regional Directors) Qualifications and Competencies Experience in administrative, reception, or executive assistant roles-preferably in a professional services or finance environment. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and Google Workspace (Gmail, Calendar, Sheets, Docs, Slides). Strong written and verbal communication skills including professional phone etiquette. Excellent interpersonal skills with the ability to effectively and professionally interact with internal and external business partners and staff at all levels. Exceptional organizational skills including ability to prioritize and coordinate multiple tasks and projects to successful completion with ease and little to no supervision. Responds promptly to shifts in direction, priorities and schedules. A team player who embodies Horizon's values: Community, Unity, Ingenuity, Gratitude, and Fun.
    $28k-33k yearly est. 60d+ ago
  • Front Desk Receptionist

    A Healthy Smile Family and Cosmetic Dentistry

    Front desk coordinator job in Rock Hill, SC

    Benefits: 401(k) 401(k) matching Competitive salary Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Job Title: Dental Insurance Coordinator Location: Rock Hill, SC Job Type: Full-Time or Part-Time About Us: We are a well-established, patient-focused dental practice in Rock Hill, SC, dedicated to providing high-quality dental care in a comfortable and welcoming environment. Our team of professionals is passionate about helping patients maintain optimal oral health, and we are looking for an organized, detail-oriented, and proactive Dental Insurance Coordinator to join our dynamic team. Job Description: As a Dental Insurance Coordinator, you will play a crucial role in ensuring our patients' dental insurance claims are processed accurately and efficiently. You will work closely with patients, insurance companies, and the dental team to verify insurance benefits, submit claims, and resolve any billing or claims-related issues. Your exceptional communication skills and attention to detail will help create a seamless experience for both our patients and the practice. Key Responsibilities: Verify patient insurance benefits and coverage before appointments. Submit and track dental insurance claims for procedures performed. Follow up on unpaid or denied claims and work with insurance providers to resolve issues. Explain insurance benefits and coverage to patients in a clear, understandable manner. Assist patients with billing inquiries and help resolve payment issues. Maintain accurate patient records and ensure proper documentation of insurance information. Process and update insurance information in our system. Work collaboratively with the front office team to ensure smooth patient flow and accurate billing. Stay up-to-date with insurance policies, procedures, and industry changes. Qualifications: High school diploma or equivalent (required). 1-2 years of experience in dental insurance billing or coordination (preferred). Strong knowledge of dental insurance plans, codes, and terminology. Excellent communication and customer service skills. Ability to multitask and manage multiple priorities in a fast-paced environment. Strong attention to detail and organizational skills. Proficiency in dental practice management software (experience with Dentrix, Eaglesoft, or similar systems is a plus). Ability to work independently and as part of a team. Benefits: Competitive salary based on experience. Health and vision insurance. Paid time off (PTO). 401(k) with employer match. Continuing education and professional development opportunities. Positive and supportive team environment. How to Apply: If you are a motivated, detail-oriented individual with a passion for dental insurance coordination, we encourage you to apply! Please submit your resume and a cover letter highlighting your experience to ************************** or call us at **************. We look forward to meeting you and welcoming you to our team!
    $22k-28k yearly est. Easy Apply 18d ago
  • Front Desk Coordinator Luxury Salon

    Denise Antonacci Salon

    Front desk coordinator job in Charlotte, NC

    Job DescriptionLocation:SouthPark - Charlotte, NC Schedule: Full Time, Saturdays required Compensation: Competitive hourly rate Our salon is known for exceptional service, a beautiful atmosphere and a clientele that appreciates excellence. We are looking for a polished professional Front Desk Coordinator. Your Role: Managing the flow of clients and supporting our team to create a seamless, luxurious experience. Responsibilities: Greet every guest warmly and ensure a five-star first impression. Manage the appointment book and stylist schedules. Handle check-ins, check-outs, and payments. Answer phone calls, emails and inquiries professionally and promptly. Maintain a clean, organized and inviting front desk area. Support stylists and management with daily operations. Promote retail products and salon services to enhance the guest experiences. Qualifications: Previous experience in a high-end hospitality/service environment preferred. Excellent communication and customer service skills. Strong attention to detail and multitasking ability. Professional appearance and demeanor. Comfortable with salon booking software. Team oriented with a positive, proactive attitude.
    $26k-33k yearly est. 15d ago
  • Front Office

    Micael A Grant-State Farm Agency

    Front desk coordinator job in Charlotte, NC

    Job Description If you are looking for a job that provides meaningful work and competitive compensation, consider a position in a State Farm Agent's office. Michael Grant - State Farm Agency is successful local agency focused on fulfilling the needs of our customers and creating success for our team. We have an immediate opening for a full-time, front office representative in our Charlotte, NC office. We seek an energetic professional interested in helping others and providing our clients with a remarkable customer experience. This is an opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. What we provide Base Salary plus commission/bonus Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Customer Service Experience Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Excellent communication skills - written, verbal and listening Self-motivated Ability to multi-task Ability to effectively relate to a customer Property & Casualty license (must be able to obtain) Life & Health license (must be able to obtain)
    $26k-33k yearly est. 10d ago
  • Patient Services Coordinator

    Mindpath Care Centers

    Front desk coordinator job in Charlotte, NC

    The Patient Services Coordinator (PSC) serves as the main administrative contact for both patients and clinicians at their assigned center to ensure that the center runs smoothly daily. The PSC will provide excellent clinician and patient support in a pleasant working environment that embody our core values: ICARE-Integrity, Community, Accountability, Results, Enthusiasm. A detailed description of role responsibilities are outlined below. Administrative Responsibilities: • Telephone management: Answer incoming phone calls, assist caller with all requests, connect with other departments when necessary, retrieve and process voice mails, relay all messages to appropriate individuals within 1 business day • Learn, become proficient and utilize all MPCC systems (AMD, MEND, PETAL, Five9, Company Portal) • Maintain the center environment to ensure clinician, patient, and shared spaces are used appropriately and kept clean • Adhere to the Missed Visit Report SOP responsibilities as outlined • Adhere to the Medical Records Policies and Procedures responsibilities as outlined • Coordinate lunches with pharmaceutical representatives and Center Directors on center calendar • Order center and clinical supplies • Maintain current stock of clinician appointment cards • Check email and respond to received emails and Teams messages • Attend all meetings and trainings as assigned Responsibilities to Clinicians: • Task clinician messages that need their attention (non-medication patient questions) using the SBAR communication format • Forward all important patient or referring clinician correspondence to clinician in timely manner • Task MST messages that need their attention (medication related questions) • Process and send out pharmacogenetic testing • Process and send out drug screens • Administer computerized testing for patients and upload results (CNS-VS and Qb) • Confirm that Center calendar is current with team member time off requests Patient Responsibilities: • Greet patients professionally and respectfully upon entering by adhering to the MPCC Service Excellence Standards • Check- in patients and ensure clinician is notified of patient's arrival • Obtain all new patient paperwork, a copy of a photo ID and insurance card (front and back) < OR> • Confirm each patient's demographic information at each visit (insurance, address, phone number, email) • Collect the patient's payment for DOS, existing balance and any other payment required. • Upload patient notes, information, etc. into the patient's charts in AMD • Notify Prior Authorization department of any requests and follow up as needed • Prepare, scan, transmit letters and/or documentation as needed • Manage wait list for patients requesting a sooner appointment • Schedule and reschedule appointments as necessary Requirements for Position: • Travel to different locations and act as additional coverage as needed (primarily float position) • Excellent communication skills, both verbal and written • Organized with an ability to multi-task • Ability to maintain calm and professional demeanor in potentially stressful situations. • Ability to problem solve • At least 1 - 2 years working in an office setting (preferably medical) Proficient computer and software skills Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While working the essential functions of this job, the employee is occasionally required to stand, walk, sit, lift, carry, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk, hear and lift and/or move up to 40 pounds. Work Environment: While performing the essential functions of the job, the team member comes in contact with patients in a wide variety of circumstances. The team member may be exposed to unpleasant situations including accidents, injuries, illnesses, patient elements and varying or unpredictable situations.
    $28k-39k yearly est. Auto-Apply 60d+ ago
  • Patient Services Coordinator

    Metrolina Nephrology Associates

    Front desk coordinator job in Charlotte, NC

    Metrolina Nephrology Associates is the region's most recognized and experienced nephrology group. The practice has been on the forefront of the treatment and management of kidney disease for more than 40 years. Our extensive network of providers and offices allow our practice to deliver care in an atmosphere that is personal, patient centered, and compassionate. It is our mission to provide the most comprehensive nephrology services available with a personal commitment to enhance our patients' quality of life through professional activity and dedication. To attract the best and the brightest, Metrolina has competitive wages and benefits and a generous paid time off package beginning in your first year of employment: 4 weeks (accrued) paid time off PLUS 7 additional paid holidays! We offer two medical plans, employer paid employee dental, vision, employer paid basic life insurance, voluntary life, disability, critical illness, accident, pet insurance and more! We also have a generous 401k plan with two entry dates after 90 days of employment. Voted by employees as a Best Places to Work in Healthcare by Modern Healthcare 3 years running. A non-exempt position responsible for working directly with patients and their families to discuss any questions regarding appointments, checking in, checking out, collecting co-pays and insurance information. Duties include but not limited to: Demonstrates proficiency in the use of Phreesia, Allscripts PM and Allscripts EMR Confirms and enters current insurance information Collects and verifies patient demographic and insurance information Secures updated annual HIPAA forms Collects co-pays and co-insurance prior to services being rendered. Reconciles payments daily. Acknowledges patient arrival in the Practice Management System Activates lab orders Greets and guides patients through the registration process Answers and processes incoming calls asking appropriate questions for optimal direction. Delivers clinical updates to patients experiencing extended wait times Follow My Health Portal Encourages survey completion Schedules follow up appointments utilizing recall when necessary Schedules lab appointments Enters outgoing referral orders Reconciles encounter forms Requirements High School Diploma or equivalent. Minimum of two years' experience in customer service, with at least 6 months of experience in a health care setting. Patient representative experience preferred. Knowledge of the health care field and medical office protocols/procedures. Knowledge of specific assisting tasks related to the particular medical practice. Knowledge of information that must be conveyed to patients and families. Knowledge of legal and ethical considerations related to patient information.
    $28k-39k yearly est. 29d ago
  • Resource & Scheduling Specialist

    Brightspeed

    Front desk coordinator job in Charlotte, NC

    At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description Brightspeed is looking for a Resource and Scheduling Specialist to join our team! As a Resource and Scheduling Specialist, you will be responsible for administering technician schedules. The effective management of schedules maximizes appointment availability which impacts appointment availability for our external customers. It also impacts the field team through schedule and expense management related to overtime. As a Resource and Scheduling Specialist, Your Responsibilities will include: Taking calls and emails from the field technicians and supervisors for time off requests utilizing guidelines including union contract requirements and local agreements to determine availability, including updating schedules and notifications to technicians of approval/denial Managing daily, weekly, monthly, and yearly shift bid and schedule information Buried Service Wire (BSW) coordination, scheduling drop locates, getting permits, closing out requests Tracking of illness and FMLA occurrences as well as notification to field management Working with the field team on allocation of vacation slots, comp days and shift requirements based on data from field scheduling tool for optimal offering Qualifications What It Takes To Catch Our Eye: High School diploma or equivalent experience Organization skills Attention to detail Excellent Communication skills both written and verbal Proficient with Microsoft Office Suite Ability to work rotating Saturdays #LI-GF1 Additional Information WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice
    $30k-45k yearly est. 4d ago
  • Front Desk Receptionist - Urban Medspa & Weight Loss Center

    GVO Partners

    Front desk coordinator job in Charlotte, NC

    About Urban Medspa & Weight Loss Center At Urban Medspa & Weight Loss Center, we combine advanced skincare and weight loss treatments with a welcoming, inclusive approach. Our mission is to help every client look and feel their best - through personalized care, expertise, and genuine hospitality. About the Role We're seeking a friendly, professional, and highly organized Front Desk Receptionist / Patient Services Representative to be the welcoming face of our medical office. If you have strong customer service skills, enjoy helping people, and thrive in a fast-paced environment, we'd love to meet you. You'll handle patient check-ins, scheduling, phone calls, and administrative support, helping to ensure every patient enjoys a smooth, positive experience from start to finish. Key Responsibilities Front Desk & Patient Care Greet and check in patients with warmth and professionalism. Provide excellent customer service while managing patient flow. Verify and update patient information in our system accurately. Monitor the waiting room to ensure comfort and communicate delays. Scheduling & Communication Answer and route incoming phone calls in a friendly and professional manner. Schedule appointments, confirm visits, and coordinate with clinical staff. Communicate clearly with patients, providers, and teammates. Administrative Support Maintain medical charts, patient files, and records. Assist with data entry, filing, and basic office organization. Use Microsoft Word, Excel, and scheduling software as needed. Support team members with general office duties and special projects. Qualifications ✅ Minimum 2 years' experience in customer service, administrative, or front desk/reception roles (medical, dental, spa, or similar preferred). ✅ High school diploma or equivalent required. ✅ Computer proficiency, especially with Microsoft Word, Excel, and scheduling systems. ✅ Strong communication, listening, and organizational skills. ✅ Professional and empathetic demeanor when interacting with patients and colleagues. ✅ Must be eligible to work in the United States and able to work on-site (not remote). Benefits 401(k) matching Dental, Health, and Vision insurance Paid time off (PTO) Supportive and collaborative work environment Schedule Monday to Friday Weekend availability as needed Front Desk Receptionist, Medical Receptionist, Patient Services Representative, Administrative Assistant, Office Coordinator, Front Office Assistant, Medical Office Front Desk, Customer Service Representative, Healthcare Administrative Support, Clinic Receptionist, Front Desk Associate, Medical Office Assistant.
    $24k-31k yearly est. 40d ago
  • Optometry Clinic Front Desk / Receptionist

    Elevate Eyecare

    Front desk coordinator job in Charlotte, NC

    We are seeking a friendly and organized Optometry Clinic Receptionist to join our team and be the welcoming face of our clinic. As the first point of contact for our patients, you will play a crucial role in creating a positive and efficient experience. Teamwork is at the heart of our clinic's success, and we are looking for a receptionist who can contribute to our collaborative and patient-focused environment. Responsibilities: Patient Scheduling, Registration and Service: Greet patients, by phone and in person, warmly and create a welcoming atmosphere in the clinic. Provide exceptional customer service by answering inquiries, scheduling and reminding of patient appointments, and addressing patient concerns with empathy and professionalism. Coordinate and manage the appointment schedule for optometrists and other clinic staff. Collect and verify insurance coverage ensuring the collection and storage of all proper patient billing information. Collect and verify patient information, insurance details, and medical history along with providing the necessary education on the necessary forms and documents needed for their visit. Provide basic information to patients about clinic procedures, policies and services Ensure accurate and complete entry of patient data into the clinic's electronic records system. Maintain a high level of professionalism and confidentiality in handling patient information. Assist in patient product ordering and dispensing as needed Uphold the clinic's standards of customer service and ethical conduct. Administrative / Clinic Support: Assist with administrative tasks and operational support, including but not limited to, filing, emailing, order placement, payment and data entry. Collaborate with all staff members to maintain an organized and efficient clinic environment. Work closely with optometrists, opticians, optometric technicians, and other clinic staff to ensure seamless patient care. Communicate effectively to relay important information and contribute to a positive team atmosphere. Qualifications: High school diploma or equivalent Strong customer service skills focused on communication, listening and supporting a team based environment Strong organizational abilities and attention to detail. Proficiency in using office equipment and computer systems. Willingness to embrace new technology and change Elevate Eyecare is a growing network of optometry practices with team members who are passionate about delivering the best outcomes for patients. Our vision is to be the best place to work and to deliver the ultimate patient experience to an ever-increasing number of people. This is achieved through our four core values: patient first, growth-oriented, respect, and fun. Experience local eyecare... elevated.
    $24k-31k yearly est. 60d+ ago
  • Front Desk And Medical Receptionist

    Mt Zion Medical and Nursing Services, Pa

    Front desk coordinator job in Matthews, NC

    Job Description Join Our Team as a Front Desk and Medical Receptionist! Mt Zion Medical and Nursing Services, PA - Matthews, NC Are you a friendly, organized, and detail-oriented professional looking to make a difference in a healthcare setting? Mt Zion Medical and Nursing Services, PA, is seeking a Front Desk and Medical Receptionist to be the welcoming face of our practice. If you have a passion for helping others and thrive in a fast-paced environment, we'd love to hear from you! About Us At Mt Zion Medical and Nursing Services, PA, we are dedicated to providing compassionate, high-quality care to our patients. Located in Matthews, NC, our practice is built on trust, professionalism, and a commitment to improving the health and well-being of our community. Position Summary As a Front Desk and Medical Receptionist, you will play a key role in ensuring our office runs smoothly and efficiently. From greeting patients to managing administrative tasks, you'll be at the heart of our operations, creating a welcoming and organized environment for both staff and patients. Key Responsibilities Greet patients and visitors with a warm and professional demeanor. Manage patient check-ins and check-outs, ensuring accurate documentation. Schedule and confirm appointments, maintaining an organized calendar. Answer and direct phone calls while providing exceptional customer service. Handle patient inquiries and assist with insurance verification. Maintain a clean and organized front desk and waiting area. Collaborate with medical staff to ensure seamless communication and workflow. Required Skills and Qualifications At least 1 year of experience in a similar role, preferably in a medical or healthcare setting. Strong organizational skills and attention to detail. Excellent communication and interpersonal skills. Proficiency with basic office equipment and familiarity with medical software is a plus. Ability to multitask and remain calm under pressure. A professional and compassionate attitude toward patients and colleagues. Why Join Mt Zion Medical and Nursing Services? While we do not currently offer additional benefits, we pride ourselves on fostering a supportive and collaborative work environment. At Mt Zion, you'll have the opportunity to work alongside a dedicated team that values professionalism, respect, and a shared commitment to patient care. How to Apply If you're ready to bring your skills and enthusiasm to our team, we'd love to hear from you! Submit your resume and cover letter today to take the first step toward joining Mt Zion Medical and Nursing Services, PA. Make a meaningful impact every day-apply now! By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.
    $24k-31k yearly est. 16d ago
  • Front Office Receptionist

    Public School of North Carolina 3.9company rating

    Front desk coordinator job in Monroe, NC

    JOB SUMMARY: Under general supervision, School/Department receptionist is often the first person that students, families, and visitors see when they enter a school/department. As a receptionist, your job duties are primarily communication-based to respond to incoming calls and receive and greet students, parents and visitors in a way that optimizes efficiency and minimizes disruption of the educational and/or operational process and provide clerical assistance for the efficient operation of the school/department office.
    $26k-33k yearly est. 60d ago
  • Front Office Coordinator

    Mindpath Health

    Front desk coordinator job in Charlotte, NC

    About the Role Mindpath Health exists to increase access to mental health care that helps people thrive. We do this by empowering our clinicians, investing in our people, and caring for the communities we serve. The Front Office Coordinator (FOC) serves as a key member of the Front Office team supporting our clinicians and our patients. The FOC provides excellent, friendly customer service throughout all aspects of patient contact, fostering a welcoming, safe, and patient-centered environment. The FOC performs all front desk and general administrative duties related to coordination of the patient's care utilizing Electronic Health Record and Practice Management systems to ensure patient records are accurate and up-to date, and to communicate across departments in accordance with Mindpath Health's specifications. This role is full-time, 40 hours per week, Monday through Friday, onsite in our Charlotte, NC office. Responsibilities Provides a positive patient experience by: Serving as the first point of contact for patients and visitors upon arrival, greeting all patients and visitors with excellent customer service Scheduling patient appointments as needed Answering incoming calls/messages and appropriately addressing or triaging phone requests including requests for appointments, form completion, questions about medication, etc. Communicating all patient messages on a timely basis to the clinical staff Regularly collecting co-pays (if not paid online) and obtaining payment for patient balances if appropriate Explaining patient paperwork and ensuring its completion Collecting and updating patient demographics and insurance information Assisting patients in understanding Mindpath Health policies, procedures, and services when necessary Recognizing when situations require escalation to management or clinical teams to ensure patient safety And satisfaction Utilizing effective de-escalation techniques to manage interactions with upset or frustrated patients, Maintaining a calm and professional demeanor Supports clinicians in the office through the above and by: Informing clinical staff of patient arrivals and any scheduling changes Maintaining a thorough knowledge of each clinician's needs and preferences Sorting and triaging incoming communications Providing general administrative support including faxing, copying and scanning for clinicians and other office personnel as needed Contributes to a collaborative and friendly work environment by: Establishing and maintaining a positive working relationship with front office team, team lead, operations supervisor, rom and clinicians Communicating effectively with Front Office Team, Team Lead, Operations Supervisor and ROM on process improvements, daily needs, etc. Identifying priority patient satisfaction issues and suggesting recommendations for resolution. Complying with company policies and procedures and following strict patient privacy procedures Qualifications Required: EMR/EHR or practice management systems experience. High school diploma, or equivalent. 2+ years of recent experience such as clerical, administrative, receptionist and/or front office coordinator. Minimum of one year of demonstrated customer service skills (within a healthcare setting) Basic proficiency with Microsoft Office (Outlook, Excel, and Word); multiline phone experience; accurate typing/data entry skills. Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, clinicians, management, staff, and other customers. Empathy and compassion when working with individuals experiencing mental health challenges. A calm, professional demeanor when managing upset patients or families. Excellent oral and written communication skills. Strong attention to detail with the ability to prioritize and multitask in a fast-paced environment. Effective problem-solving skills and the ability to think quickly under pressure. Demonstrated ability to use appropriate judgment, independent thinking and creativity when resolving customer issues. Strong organizational skills and attention to detail. Ability to work independently or as part of a team. Must be able to maintain strict confidentiality of all personal/health sensitive information The Benefits We offer a robust benefits package to include: Medical, Dental, Vision, and EAP LTD/Life Insurance 401k with employer match PTO accrual starting at 15 days per year Paid Parental Leave Tuition Reimbursement Program About Mindpath Health Mindpath Health exists to increase access to mental health care that helps people thrive. We do this by empowering our clinicians, investing in our people, and caring for the communities we serve. As a national leader in mental health services, we are reimagining care delivery, reaching patients and focus on clinical excellence. With a team of more than 500+ mental health clinicians, Mindpath Health provides a broad spectrum of psychiatry, interventional psychiatry (including TMS and esketamine) and psychotherapy care. At Mindpath Health, we offer telehealth and in-person visits and coordinate care with primary care physicians and referring providers to ensure a focus on the total health. Mindpath Health is in-network with most major health insurance providers and has more than 80 locations across California, North Carolina, South Carolina, Florida, Texas, Arizona, and growing. Join our community and discover how rewarding work can be! Mindpath Health is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.
    $24k-32k yearly est. Auto-Apply 8d ago
  • Front Desk Coordinator

    Terra Green Landscapes 4.5company rating

    Front desk coordinator job in Concord, NC

    Full-time Description Do you have a warm personality that is clearly evident during in-person interactions with visitors or clients calling in? Do you thrive in a warm and positive environment where there is a defined process and your role requires someone with a friendly and approachable style? Are you naturally efficient and able to juggle multiple tasks simultaneously while maintaining high standards for accuracy and follow through? Terra Green is a growing, full-service landscape company providing comprehensive services-including commercial landscape maintenance, design-build, irrigation, and enhancements-across the Charlotte-metro region. We are seeking a Front Desk Coordinator to be the welcoming and professional first impression of our company. This highly organized, detailed, and personable individual will manage all incoming communications and visitors. Key responsibilities include professionally greeting and directing clients, vendors, and applicants; managing essential office organization, including filing and scheduling services; and playing an instrumental role in enhancing our positive company culture and services. This is a full-time position. Responsibilities Greet, assist guests, and handle walk-in visitors promptly and courteously Answer and direct calls, take messages, and resolve customer inquiries and feedback efficiently and courteously Oversee office upkeep by ordering supplies, managing the office supply budget, maintaining a neat and organized front office area, and keeping storage closets orderly Order and maintain inventory of kitchen and cleaning supplies Ensuring filing systems are up to date Schedule, modify, and manage specified service appointments to ensure timely and efficient operations Handle incoming and outgoing mail, sorting and distributing correspondence Assist departments with administrative tasks, receiving and logging deliveries Perform general clerical tasks such as filing, photocopying, scanning, and updating records Assist in the preparation of new hire orientation as needed Handle vehicle registrations and related documentation at the DMV for company vehicles Assist accountant with accounts receivable and by reconciling corporate credit cards Processing payments, verifying insurance, or handling check-ins/check-outs Assist with company events and initiatives as needed Requirements Excellent verbal and written communication skills Strong organizational and multitasking abilities Ability to work individually and as a team Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic accounting software, QuickBooks preferred Attention to detail and accuracy in data entry and financial reconciliation Ability to handle confidential information with professionalism Strong customer service skills and a friendly, professional demeanor Valid driver's license Ability to lift to 25 pounds (for office supply and delivery handling) Reliable attendance and punctuality Bi-lingual preferred but not required Education: Associate's degree in business administration, Office Management, or a related field required (or equivalent combination of education and experience) Experience: 1-3 years of administrative, clerical, or front desk experience preferred Benefits: Signing Bonus Health Benefits (Health, Dental, Vision, Life) Paid Holidays Paid Vacation Learning Opportunities Computer Referral Bonus Incentive Pay Excellent Work Culture and Environment #ZR
    $27k-33k yearly est. 38d ago
  • Front Desk Receptionist - Medical Biller

    Carolina Totalcare

    Front desk coordinator job in Concord, NC

    Are you the type of person who lights up a room the moment you walk in? Do you thrive on helping others while staying on top of all the little details? If so, we'd love to meet you! Carolina TotalCare in Concord, NC is on the lookout for a friendly and highly organized full-time Front Desk Receptionist - Medical Biller to join our vibrant, patient-centered team. This front-facing, multitasking position earns a competitive pay of $17.50-$21.00 per hour + monthly bonuses. We also offer our amazing team supportive and well-rounded benefits and perks, such as: 8 days of paid time off (PTO) 5 days of holiday pay Discounts on supplements Paid training Monthly bonuses Travel and seminar expenses covered Complimentary healthcare treatments for you and your immediate family WHAT WILL YOU DO EVERY DAY AS A FRONT DESK RECEPTIONIST - MEDICAL BILLER? As a Front Desk Receptionist - Medical Biller, you start your day with a warm smile, greeting familiar and new patients as they walk through our doors-you're the welcoming heart of our clinic. Throughout the day, you balance check-ins and check-outs, keep our schedule running smoothly, and respond to phone calls, texts, and emails with patience and positivity. You help verify insurance and assist with billing (a huge plus if you've done it before), all while supporting our internal marketing efforts with a creative social media post here and there. You're constantly collaborating with our clinical team, making sure every patient's experience flows as seamlessly as possible. WHEN WILL YOU WORK? This role offers a Monday-Thursday, 8:30 AM-6:15 PM schedule, with a Friday half-day schedule! WHAT DO YOU NEED TO BE OUR FRONT DESK RECEPTIONIST - MEDICAL BILLER? 5+ years of customer service experience Proficiency in Microsoft Office (Word, Excel, Outlook) A team player who thrives in a structured yet caring environment Outgoing, empathetic, and detail-oriented personality Ability to be on your feet and active during your shift Medical billing and insurance experience strongly preferred Experience in a chiropractic, medical, or dental office is a plus CAROLINA TOTALCARE: WHO ARE WE? Carolina TotalCare is dedicated to providing comprehensive, natural state-of-the-art healthcare to our patients. Our integrated team of multi-specialty providers follows a patient-centered approach to optimize health and function. We believe in treating the whole body as an integrated system and offer a range of services, including chiropractic care, spinal decompression, weight loss, class 4 laser treatment, a specialized neuropathy program, nutrition, and home therapies. As part of our team, you'll be part of a family-focused practice that is driven by the values of excellence, empathy, and respect. READY TO START? If you're eager to bring your energy, organization, and passion for patient care to Carolina TotalCare, don't hesitate-apply today using our quick, mobile-friendly initial application for the Front Desk Receptionist - Medical Biller position. It's fast, straightforward!
    $17.5-21 hourly 1d ago
  • Front Desk Receptionist

    Sandhills Medical Foundation, Inc. 3.1company rating

    Front desk coordinator job in Jefferson, SC

    Be the Voice and Smile of Sandhills Medical Front Desk Receptionist - Full-Time Are you someone who thrives in a fast-paced, people-first environment? Do you love the idea of being the first impression-and the lasting one-patients have when they walk through the door or pick up the phone? At Sandhills Medical, we don't just provide care-we build relationships. As a Front Desk Receptionist, you'll play a vital role in creating a welcoming, organized, and compassionate space for every person who walks through our doors. This is more than a job. It's your chance to make healthcare personal, professional, and impactful. What You'll Be Great At: * Greeting patients and visitors with warmth and professionalism * Answering phones, directing calls, and taking accurate messages * Managing a smooth check-in/check-out process * Collecting patient fees and providing information on our Sliding Fee Scale * Assisting with forms and ensuring accurate data entry into the EMR * Scheduling appointments and keeping provider schedules running efficiently * Making reminder calls and supporting appointment follow-ups * Supporting office operations through daily opening and closing procedures What You Bring: * High school diploma or equivalent * At least 1 year of front desk, reception, or customer service experience (preferred) * Strong communication skills and a friendly, calm demeanor-even under pressure * Ability to multitask while maintaining attention to detail * Experience with electronic medical records (EMR) is a plus * A team mindset, professional attitude, and commitment to high-quality care A Few Important Details: * Full-time schedule: Monday-Friday, 8 AM - 5 PM * Travel may be required between clinic locations * Valid driver's license required * Screenings required: Education & Employment Verification, Criminal Background Check Why Join Sandhills Medical? Because you're not just applying for a job-you're stepping into a mission. We believe in accessible, patient-centered healthcare, and that starts with a front office team that is dedicated, compassionate, and ready to make a difference. We Offer: * Paid Vacation, Sick Days & Holidays * Medical, Dental & Vision Insurance * Life Insurance * Short and Long-Term Disability * 401K/403b Retirement Plans Ready to Make a Real Impact? If you're organized, people-focused, and ready to help patients feel at home in a healthcare setting, we'd love to meet you. Apply today and bring your energy, heart, and professionalism to Sandhills Medical Foundation.
    $23k-28k yearly est. 60d ago
  • Front Office Coordinator

    McLeod Centers for Wellbeing

    Front desk coordinator job in Monroe, NC

    At McLeod Centers for Wellbeing, our mission is to build a foundation of healing and hope based on equity, education, and evidence-based practice for all communities. A nonprofit founded in 1969 in Charlotte, North Carolina, we have since grown to be one of the largest providers of comprehensive substance use disorder treatment in western North Carolina. From initial assessment to customized aftercare, McLeod Centers provides compassionate, steadfast support for our patients' journey to recovery. We are looking for passionate people to join our team! McLeod Centers for Wellbeing is currently searching for a Full-Time Front Office Coordinator to work for our Monroe MAT program in Monroe, NC. How will you help us achieve our mission? You will: Greet and assist visitors in a professional and courteous manner. Perform duties such as signing in guests, completing confidentiality agreements, and issuing visitor badges. Take incoming calls; answer questions and redirect them, as appropriate. Prepare and maintain patient records. Manage appointment scheduling and maintain calendars. Direct patients to the appropriate clinician for services. Facilitate patient fee payments. Balance the cash drawer at the end of each day and reconcile any discrepancies. Verify Medicaid eligibility, as needed. Handle incoming and outgoing mail and packages. Assist with administrative tasks such as data entry, filing, scanning, and photocopying. Order inventory, as needed. Coordinate with other departments to ensure seamless communication and workflow. Provide support to other team members, as needed. What are the qualifications needed for this role? We are looking for a minimum of a High School diploma or GED equivalent. Prior office administration experience, particularly in a healthcare setting with careful attention to patient confidentiality/HIPAA is strongly preferred. What we offer you as an employee: Employer Paid Benefits: Benefit from 100% employer-paid benefits including short and long-term disability, group-term life insurance, and an Employee Assistance Program. Financial Security: Secure your future with a 401(k) plan, with company matches up to 3% after 90 days of employment. Generous Leave Policies: Enjoy paid time off, sick leave accrual, and additional benefits such as bereavement, jury duty, and parent-child educational leave. Holiday Benefits: Celebrate 9 paid observed holidays and receive 1 floating holiday to use at your convenience. You will also receive a paid day off during your birthday month as our way of recognizing and celebrating you as a valued member of our team. PSLF Eligible: As an employee of a non-profit organization, you qualify for Public Student Loan Forgiveness to assist with your student loans. Continuous Growth Opportunities: Invest in your professional development with ongoing support and free continuing education opportunities across multiple disciplines. We also offer top-tier individual and group clinical supervision for professionals seeking CADC and LCAS licensures. Research indicates that women and underrepresented groups tend to apply for jobs only when they believe they meet 100% of the qualifications. At McLeod Centers, we encourage you to challenge this statistic and apply. It's rare for anyone to meet every qualification. We look forward to hearing from you!
    $24k-32k yearly est. Auto-Apply 38d ago
  • Medical Office Insurance Specialist

    Foot and Ankle Associates 4.0company rating

    Front desk coordinator job in Mooresville, NC

    Job Description About Us: We are a growing, busy and patient-focused medical office dedicated to providing top-quality healthcare in a supportive and compassionate environment. We are seeking an experienced and detail-oriented Insurance Specialist to join our administrative team and help ensure efficient and accurate insurance processing. Job Summary: The Medical Office Insurance Specialist plays a crucial role in our billing office operations. This individual is responsible for verifying insurance coverage, obtaining prior authorizations, assisting with claim submissions, contacting insurance companies regarding unpaid claims, filing appeals, A/R follow up, patient collections and serving as a liaison between patients, providers, and insurance companies. Key Responsibilities: Verify accurate insurance information has been inputted into the practice management system on all patients Review insurance claims for accuracy and submit to insurance carriers in a timely manner Appeal claims that are processed incorrectly for resolution in a timely manner Contact insurance companies regarding claims that need to be adjudicated timely Follow up on unpaid or denied claims and work toward resolution Communicate with patients regarding their insurance coverage, co-pays, and billing questions Collaborate with clinical and administrative staff to ensure smooth patient flow and accurate documentation Stay current on insurance policies, coding changes, and regulatory updates Qualifications: High school diploma or equivalent required; associate degree or certification in medical billing/insurance preferred Minimum of 2 years' experience in a medical office insurance or billing role Strong understanding of medical insurance plans, coding, and billing processes (ICD-10, CPT, HCPCS) Familiarity with electronic medical records (EMR) and billing software (e.g., NextGen, Epic, etc.) Excellent attention to detail, problem-solving skills, and organizational abilities Strong interpersonal and communication skills Ability to work independently and as part of a team in a fast-paced environment
    $30k-36k yearly est. 24d ago
  • Resource & Scheduling Specialist

    Brightspeed

    Front desk coordinator job in Charlotte, NC

    At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description Brightspeed is looking for a Resource and Scheduling Specialist to join our team! As a Resource and Scheduling Specialist, you will be responsible for administering technician schedules. The effective management of schedules maximizes appointment availability which impacts appointment availability for our external customers. It also impacts the field team through schedule and expense management related to overtime. As a Resource and Scheduling Specialist, Your Responsibilities will include: Taking calls and emails from the field technicians and supervisors for time off requests utilizing guidelines including union contract requirements and local agreements to determine availability, including updating schedules and notifications to technicians of approval/denial Managing daily, weekly, monthly, and yearly shift bid and schedule information Buried Service Wire (BSW) coordination, scheduling drop locates, getting permits, closing out requests Tracking of illness and FMLA occurrences as well as notification to field management Working with the field team on allocation of vacation slots, comp days and shift requirements based on data from field scheduling tool for optimal offering Qualifications What It Takes To Catch Our Eye: High School diploma or equivalent experience Organization skills Attention to detail Excellent Communication skills both written and verbal Proficient with Microsoft Office Suite Ability to work rotating Saturdays #LI-GF1 Additional Information WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact taaccommodationrequests@brightspeed.com to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice
    $30k-45k yearly est. 4d ago
  • Front Desk Receptionist

    Sandhills Medical Foundation, Inc. 3.1company rating

    Front desk coordinator job in Kershaw, SC

    Be the Voice and Smile of Sandhills Medical Front Desk Receptionist - Full-Time Are you someone who thrives in a fast-paced, people-first environment? Do you love the idea of being the first impression-and the lasting one-patients have when they walk through the door or pick up the phone? At Sandhills Medical, we don't just provide care-we build relationships. As a Front Desk Receptionist, you'll play a vital role in creating a welcoming, organized, and compassionate space for every person who walks through our doors. This is more than a job. It's your chance to make healthcare personal, professional, and impactful. What You'll Be Great At: * Greeting patients and visitors with warmth and professionalism * Answering phones, directing calls, and taking accurate messages * Managing a smooth check-in/check-out process * Collecting patient fees and providing information on our Sliding Fee Scale * Assisting with forms and ensuring accurate data entry into the EMR * Scheduling appointments and keeping provider schedules running efficiently * Making reminder calls and supporting appointment follow-ups * Supporting office operations through daily opening and closing procedures What You Bring: * High school diploma or equivalent * At least 1 year of front desk, reception, or customer service experience (preferred) * Strong communication skills and a friendly, calm demeanor-even under pressure * Ability to multitask while maintaining attention to detail * Experience with electronic medical records (EMR) is a plus * A team mindset, professional attitude, and commitment to high-quality care A Few Important Details: * Full-time schedule: Monday-Friday, 8 AM - 5 PM * Travel may be required between clinic locations * Valid driver's license required * Screenings required: Education & Employment Verification, Criminal Background Check Why Join Sandhills Medical? Because you're not just applying for a job-you're stepping into a mission. We believe in accessible, patient-centered healthcare, and that starts with a front office team that is dedicated, compassionate, and ready to make a difference. We Offer: * Paid Vacation, Sick Days & Holidays * Medical, Dental & Vision Insurance * Life Insurance * Short and Long-Term Disability * 401K/403b Retirement Plans Ready to Make a Real Impact? If you're organized, people-focused, and ready to help patients feel at home in a healthcare setting, we'd love to meet you. Apply today and bring your energy, heart, and professionalism to Sandhills Medical Foundation.
    $23k-28k yearly est. 60d ago

Learn more about front desk coordinator jobs

How much does a front desk coordinator earn in Rock Hill, SC?

The average front desk coordinator in Rock Hill, SC earns between $22,000 and $37,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.

Average front desk coordinator salary in Rock Hill, SC

$29,000
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